resume sample for retail sales associate

Retail Sales Associate Resume Examples

Target your next job with a professionally crafted retail sales associate resume

Retailing Sales Resume Samples

1. Candidate seeking a senior retail sales associate role:

Expert and experienced retail sales associate with exemplary people skills and proven track record of improving revenue in-store.

• Maintained inventory and ensured stock received was of good quality and easily available in-store
• Contributed to a 10% increase in sales revenue over 6 months
• Trained and mentored newer members of the team
• Maintained a 90% level of customer satisfaction

2. Candidate seeking an entry level retail sales associate role:

Eager and personable high school leaver, with charity volunteering experience and excellent people skills seeking their first role in the world of retail sales.

• Resolved customer complaints satisfactorily
• Answered all customer queries in a friendly manner
• Assisted in inventory checks and kept clear records
• Was personally responsible for revenue of $150 per event via street collections

Retail Sales Associate Resume Vocabulary & Writing Tips

Getting the right expressions on your resume is more important than it’s ever been before. Firstly,  hiring managers will want to see that you know the industry inside out  and knowing the right keywords and terms will demonstrate that.

Secondly, most companies today use some form of applicant tracking software (ATS) to filter through the hundreds of resumes sent in daily. Not including enough professionally focused words could see you rejected immediately.

Finally, when you’ve completed your resume fully be sure you read through and double-check your work for spelling and grammar errors . Even unintentional mistakes could destroy your chances of getting selected for an interview .

Words to Use

• Point of sale
• Customer service
• Sales quota
• Relationship building
• Customer queries
• Complaint resolution
• Loss prevention
• Purchase decisions
• Sales promotion
• Social media

Action Verbs

• Merchandise
• Collaborate

Retail Sales Associate Resume Tips and Ideas

People with excellent people skills and a quick thinking , strategic approach to sales, often go far in retail. Companies are constantly on the lookout for talented and effective retail sales associates to bring more business into their stores and create a positive atmosphere with smart approaches to customer service, exemplary product knowledge, and a trustworthy manner. Therefore a sales associate’s resume has a lot of information that it needs to convey.

In this guide, you’ll learn how to balance your skills and sales experience on your resume, choose the right format, and get the right industry-specific terms onto your document .

With these tips and tricks as well as our expert resume builder , you’ll be able to create the perfect resume that will get you interviews.

• Most recommended:  Reverse chronological
• For entry level:  Combination or functional
• Write in a legible 12 point font
• Use plenty of white space between sections
• Split up information heavy sections with bullet points
• Create clear headers and subheaders
• Contact information
• Resume summary statement

Work experience

• Hobbies and interest

Resume Length

1 x letter page (8.5” x 11”)

To create a resume that captures a hiring manager’s attention from the start it’s best to  choose a format that prominently displays the key information  they’re looking for. In most cases this will be your work experience, because of this the most suitable choice is a  reverse chronological resume format .

A reverse chronological layout will  place your work experience in the highest position on the page . As most recruiting managers look at your most recent professional achievements and responsibilities first, this can give you some advantage in the hiring process.

However, this isn’t the only option available. If you’re at the beginning of your career in retail or you’re moving from another type of sales job y ou might experience more success with a resume that emphasizes your skills . To do this, you could use a skills-based  functional resume . Alternatively, you could try a  resume format  that balances your skills and experience equally, like a  combination layout .

Designing a great-looking resume is easier and more effective with the right tools like design software or an online resume builder. However, there are a few  important rules you should always follow  when you create your document. The most essential of these is to make your resume readable.

This can be done in a few small but significant ways. First of all, ensure that your font is professional and easily legible . Don’t use fancy hard-to-read fonts which could confuse the reader. A simple  Ariel or Times New Roman typeface  is normally enough. The size of the text should also be as consistent as possible and kept at about a size 12.

On the other hand, headers and subheaders can offer a little more chance for creativity. These should mark out the different sections and whilst they should still be legible, they can be a different font and size than the rest of the text.

You can also use some of the white space on the page to separate your sections  and prevent the design from looking too cluttered.

A photo is not normally required for a sales associate’s resume for a job located in the USA or Canada. Using a photo on your resume for jobs in North America  can often hurt your chances of getting an interview . This is because employers are often wary of selecting resumes that could show bias towards gender or race.

Sections of a Retail Sales Associate Resume

To create the most effective resume possible you’ll need to include, at minimum, critical information such as your  contact details, work experience, and education . To impress the recruiter and get called back for an interview you should ideally include the following essential sections:

However, there are many other details you can also fit on the page.  Being fluent in other languages  or holding any awards for your sales ability can be a very big plus for your resume and should be included if possible.

Additionally, try and include a couple of  relevant hobbies or interests  that fit with the type of product you’re selling or that might enhance your sales ability. The optional sections you could include on your resume are:

A great resume in most professional fields needs to be concise and this applies in the case of retail sales associate roles too. The recommended length of a resume is a single letter page . 

However, if you’ve got more experience or any details that will give you an edge in the hiring process, but that push you over one page, you can extend it to two pages if needed.

Retail Sales Associate Resume Section Headings

It’s well known that recruiters read most resumes quite quickly. It’s estimated that the majority of hiring managers will spend an average of  6-10 seconds reading a resume before deciding if it’s for the shortlist or the trash can . However, there’s an easy way to get around this issue. Create an eye-grabbing  resume summary statement .

In your summary, you can quickly sum up your career thus far and highlight a few key achievements or skills. To get the HR person’s interest,  reread the job advert and look for a few features in its requirements where you excel , and make sure you get it into the summary statement.

Your  work experience section  is  the part of the resume a hiring manager will be looking at closely , so it needs to sparkle. You should include the dates of employment at your previous roles, the job title and the name of the company , and the duties you undertook for as many relevant positions in your work history so far.

If you’ve had a longer career and aren’t sure you can fit all your previous jobs on the page, then be selective by only  picking the most relevant and recent roles .

You can also save some space by not mentioning tasks you undertook in multiple jobs. Y ou need only mention recurring responsibilities once , at the earliest point in your career. This can indicate as to how your career has evolved so far.

However, the positions you choose to include should feature  plenty of detail about what you did and what you achieved  in your career up to today. Use numbers, such as sales figures and percentages , as much as possible to quantify your achievements. The more specific you are the better, as the hiring manager will be able to see the contribution you could make to their store straight away.

When most recruiters sit down to read your resume, they are going to want to see that you’ve learned or been trained in several  essential skills that are expected in retail sales . In terms of hard skills, these include:

• Retail software
• Sales strategy
• Cash register operation
• Mathematics
• Product Knowledge

In addition to the hard skills above you should also demonstrate a few more implicit personal abilities (or soft skills). A good mix of both types of skills will show that you’re a great candidate all around. In sales especially, having  good personal abilities like being quick thinking, organized, and flexible can be a real benefit .

The soft skills you should include on a retail sales assistant resume are:

• Decision making
• An ability to learn quickly
• People skills
• Organization
• Flexibility
• Problem-solving

To get a job as a retail sales associate doesn’t mean holding the top honors from an Ivy League college, although  a high school diploma is often expected as a minimum . That said, having a relevant qualification in higher education in a relevant subject can be of great benefit to the  education section  of your resume.

It’s also worth considering that most hiring managers may give you extra consideration if you have  a degree that fits the kind of sales role that you’ll be taking on .

For example, a degree in Business Administration, Mathematics or Visual Merchandising will suit almost any kind of sales role. However, if you’re selling a specialist product or service, then holding a degree that showcases your knowledge of this can certainly aid your cause.

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20 Retail Sales Associate Resume Samples & Writing Tips

When it comes to finding a job as a retail sales associate, having a strong resume is crucial. Not only does it showcase your skills and experience, but it also sets you apart from the competition. In this article, we will be providing 20 retail sales associate resume samples and writing tips, all aimed at helping you stand out in a competitive job market.

Overview of Retail Sales Associate Resumes and Why They Matter

A retail sales associate resume is a document that highlights your professional experience, education, and skills related to the retail sales industry. It serves as a tool to showcase your qualifications and convince potential employers that you are the right candidate for the job.

A well-crafted retail sales associate resume can make a significant impact on your career. It can help you land job interviews, impress potential employers, and potentially lead to job offers.

Importance of Standing Out in a Competitive Job Market

In today’s job market, competition can be fierce, and retail sales associate positions are no exception. With so many other candidates applying for the same job, it’s crucial to make yourself stand out from the rest.

One way to do this is through your resume. A well-written and well-designed resume that highlights your unique skills and experience can catch the attention of hiring managers and help you stand out from other applicants. It can even help you secure an interview and increase your chances of being hired.

Having a strong retail sales associate resume is essential for anyone looking to stand out in a competitive job market. In the following sections, we will provide you with 20 resume samples and writing tips to help you create a resume that will get noticed by potential employers.

Keywords and Phrases

In today’s digital age, it’s not enough to just have a great resume. Your resume must also be optimized with relevant keywords and phrases to increase your chances of getting noticed by hiring managers and applicant tracking systems (ATS). This is especially true for retail sales associate resumes.

Importance of using relevant keywords and phrases in resumes

Incorporating relevant keywords and phrases into your retail sales associate resume is crucial because it helps your resume appear in search results when recruiters and hiring managers look for candidates with specific qualifications. Additionally, it demonstrates to potential employers that you understand the industry and the job requirements. By including these keywords and phrases, you can make a compelling case that you are the right candidate for the job.

Tips for identifying the most important keywords and phrases

To identify important keywords and phrases for retail sales associate resumes, start by reviewing the job description and noting any industry-specific terms or job requirements. You can also research common industry terms and phrases that relate to the role of a retail sales associate. Another helpful resource is online job boards, where you can peruse relevant job postings and identify frequently used keywords and phrases.

Once you have identified these crucial keywords and phrases, make sure to incorporate them strategically into your resume. Use them in your professional summary or objective, work experience section, and skills section. This will help your resume stand out to recruiters and hiring managers who are looking for candidates with specific qualifications.

Examples of relevant keywords and phrases for retail sales associate resumes

Here are some examples of relevant keywords and phrases for retail sales associate resumes:

• Customer service
• Sales techniques
• Point of sale systems
• Inventory management
• Visual merchandising
• Cash handling
• Retail operations
• Product knowledge
• Cross-selling
• Retail sales goals

Incorporating these keywords and phrases into your resume will help you highlight your skills and qualifications as a retail sales associate. However, make sure that the keywords you use are relevant to your skills and experience. Using irrelevant keywords or phrases can actually harm your chances of getting hired.

By using relevant keywords and phrases in your retail sales associate resume, you can increase your chances of getting noticed by hiring managers and ATS systems, ultimately landing you the job you want.

Formatting and Structure

A well-formatted and structured resume is crucial in making a good first impression on hiring managers. The right formatting and structure can help to showcase your skills and achievements, making you stand out from other applicants.

Importance of Formatting and Structure in Making a Good First Impression

A poorly-formatted resume can make a hiring manager quickly lose interest and move on to the next candidate. On the flip side, a resume that is easy to read and organized can entice a manager to learn more about you.

When formatting your resume, it is important to use a clear and easy-to-read font, such as Times New Roman or Arial, and to use consistent formatting throughout the document. This includes using bullet points to highlight key information and keeping margins consistent.

Best Practices for Formatting a Retail Sales Associate Resume

When formatting a retail sales associate resume, it is important to focus on showcasing your relevant skills and experience. Include a summary or objective statement at the top of your resume, followed by your relevant work experience.

In your work experience section, be sure to highlight any achievements, such as exceeding sales targets or creating visual displays that drove foot traffic. Use bullet points to keep each sentence concise and easy to read.

Tips for Structuring a Retail Sales Associate Resume

When structuring a retail sales associate resume, the key is to keep it simple and easy to read. Use headings and subheadings to separate each section of your resume, such as your work experience, education, and skills.

In your work experience section, list your jobs in reverse chronological order and include your title, the name of the company, dates of employment, and a brief description of your responsibilities. Be sure to include any awards or achievements that are specific to your retail sales experience.

In your education section, include any relevant degrees or certifications, such as a degree in retail management or a certification in customer service.

A well-formatted and structured retail sales associate resume can help you catch the attention of hiring managers and stand out from other applicants. Use these tips to make sure your resume is up to par and effectively showcases your skills and experience.

Summary Statement

A strong summary statement is an essential aspect of a retail sales associate resume. It is the first thing that recruiters see and it can determine whether or not they will continue reading the rest of the document. Here are some reasons why a strong summary statement is important:

• It provides a brief overview of your qualifications and skills, highlighting your strengths in a concise manner.
• It sets the tone for the rest of your resume, giving the reader a sense of your personality and career goals.
• It shows that you have taken the time to tailor your resume for the specific job you are applying for.

Crafting an effective summary statement can be challenging, but here are some tips to help you get started:

• Focus on the specific requirements of the job you are applying for and highlight how your skills and experience match those requirements.
• Use strong action verbs to describe your accomplishments and experience, such as “increased sales by 20%” or “created a training program for new hires.”
• Keep it concise and to the point, no longer than 2-3 sentences.

Here are some examples of effective summary statements for retail sales associate resumes:

Highly motivated and customer-focused retail sales associate with 3 years of experience in the fashion industry. Skilled at building relationships with clients, driving sales, and creating visually appealing displays.

Results-driven retail sales associate with a proven track record of exceeding sales targets. Proficient in inventory management, product knowledge, and customer service.

Energetic and proactive retail sales associate with excellent communication skills and a strong work ethic. Experience in upselling and cross-selling, as well as creating a positive in-store experience for customers.

A strong summary statement is a crucial aspect of a successful retail sales associate resume. By following these tips and using effective examples, you can craft a summary statement that will capture the attention of recruiters and help you land your dream job.

Work Experience

When listing your work experience on a resume, there are best practices to follow in order to make it easy for employers to review and evaluate your qualifications. Here are some tips to keep in mind:

Best Practices for Listing Work Experience

• Start with your most recent job and list your work history in reverse chronological order.
• Use action verbs, specific job titles, and dates to provide a clear and concise description of each role.
• Highlight your relevant experience or accomplishments by quantifying them with numbers or percentages where possible.
• Tailor your job descriptions to the specific job you’re applying for by using keywords and terminology from the job posting.

How to List Relevant Experience and Accomplishments

When listing your work experience, it’s important to showcase your relevant experience and accomplishments. Here are some tips to help guide you:

• Focus on accomplishments instead of just job duties. For example, instead of saying “responsible for sales,” say “increased sales by 30% through effective customer service and product knowledge.”
• Include any relevant certifications, awards, or recognition you have received.
• Quantify your achievements with numbers or percentages to make them stand out.
• Prioritize relevant experience over unrelated work experience.

Examples of Work Experience Sections for Retail Sales Associate Resumes

Here are some examples of work experience sections for retail sales associate resumes:

Retail Sales Associate  XYZ Clothing Store, Anytown USA January 2018 – Present

• Consistently exceeded sales targets by 25% through exceptional customer service.
• Trained and onboarded new employees on product knowledge and sales techniques.
• Developed and maintained relationships with regular customers, resulting in a 40% increase in repeat business.
• Managed store inventory and restocking, ensuring proper product placement and organization.

Sales Associate  ABC Electronics, Anytown USA May 2016 – December 2017

• Demonstrated product knowledge to customers by offering technical advice and recommendations.
• Consistently met or exceeded sales targets in a commission-based role.
• Collaborated with team members to create a positive and productive work environment.
• Assisted in visual merchandising and store layout changes to optimize product placement and drive sales.

By following these best practices and examples, your work experience section can stand out to potential employers and help land you an interview for your dream retail sales associate job.

For retail sales associate resumes, it’s essential to include a section dedicated to your educational background. Here are some best practices for listing your educational achievements:

• Start with your highest level of education (e.g., Bachelor’s Degree or Associate’s Degree) and work backward.
• Include the name of the institution, the degree or certification earned, and the year of graduation.
• If you’re a recent graduate or have limited work experience, include relevant coursework or academic projects that demonstrate your qualifications for the job.
• Keep it concise and focused on the most important details.

Now, let’s talk about how to highlight your relevant educational experiences for a retail sales associate position. Here are some tips:

• Tailor your education section to the job description. Highlight coursework or certifications that are directly related to the position you’re applying for.
• Emphasize any sales or customer service training you’ve received, such as courses on communication or conflict resolution.
• Mention any extracurricular activities or leadership roles that show your potential as a team player or manager. For example, participation in a student club or sports team can demonstrate your ability to work collaboratively and take initiative.

Here are some examples of education sections for retail sales associate resumes:

• Associate of Science in Retail Management, XYZ College, 2021
• Relevant coursework: Marketing, Sales Techniques, Customer Relationship Management
• Bachelor of Business Administration, ABC University, 2019
• Sales and Customer Service Certification, Hubspot Academy, 2020
• High School Diploma, DEF High School, 2018
• Extracurricular activities: Captain of Varsity Basketball Team, Treasurer of Future Business Leaders of America Club

Your education section should showcase your qualifications for the position and highlight your potential as a retail sales associate. Use these best practices and examples to craft a compelling education section for your resume.

One of the most important parts of any resume is the skills section. This is where you can demonstrate to a hiring manager that you have the specific skills required to excel in the role of a retail sales associate. Here are some tips for listing and highlighting your skills effectively:

Importance of listing relevant skills

When a hiring manager looks at your resume, they want to see that you have the skills necessary to perform well in the role of a retail sales associate. If your skills don’t match up with the job requirements, you’re less likely to be called in for an interview. Therefore, it is important to list your most relevant skills prominently on your resume.

Tips for highlighting skills that are essential for retail sales associates

When it comes to retail sales, there are a few essential skills that hiring managers look for in candidates. Here are some tips for highlighting these skills:

• Use bullet points to list your skills in a clear and concise way
• Use specific examples to demonstrate how you have used these skills in the past
• Tailor your skills section to the job description, focusing on the skills that are most relevant to the position
• Include both technical and soft skills, such as communication, customer service, and problem-solving

Examples of skills sections for retail sales associate resumes

Here are some examples of how you can format your skills section on your retail sales associate resume:

• Customer service: Greeted customers and helped them find products, resulting in a satisfaction rating of 96%
• Sales: Consistently met and exceeded monthly sales goals
• Communication: Effectively communicated with customers and coworkers to ensure smooth operations
• Product knowledge: Demonstrated expertise in product features and benefits, resulting in increased sales
• Cash handling: Completed cash transactions accurately and efficiently
• Teamwork: Collaborated with coworkers to ensure a positive team environment and increase customer satisfaction
• Microsoft Office: Proficient in Microsoft Word, Excel, and PowerPoint
• Organization: Maintained a neat and organized work environment, resulting in increased efficiency and customer satisfaction
• Problem-solving: Resolved customer complaints in a professional and timely manner

By highlighting your skills in a clear and compelling way, you can increase your chances of landing a job as a retail sales associate. Use these tips and examples as a guide to create an effective skills section on your resume.

Achievements

Listing your achievements is an important part of any job application, especially for a retail sales associate where the ability to exceed sales targets and excellent customer service skills are highly valued. Here are some reasons why including achievements on your resume is essential:

• Sets you apart from other applicants:  You may have the same qualifications as other candidates, but what separates you from them are your achievements.
• Demonstrates your value:  Hiring managers want to see how you contributed to the company’s success, and achievements are evidence of that.
• Shows your potential:  Your achievements can indicate what you are capable of and what you can bring to the table in your new role.

To identify and highlight your achievements, follow these tips:

• Think about the tasks you did effectively: Start by listing down the tasks you excelled in, such as exceeding sales targets, managing a team, or initiating customer loyalty programs.
• Quantify your achievements: Use numbers to show the impact of your achievements. For example, “Increased sales by 20%” or “Managed a team of 5 sales associates to exceed monthly targets.”
• Be relevant: Highlight achievements that are relevant to the job you are applying for. If you are applying for a management position, focus on your leadership skills and accomplishments.

Here are some examples of achievement sections for retail sales associate resumes:

• Consistently exceeded monthly sales targets by 25% for six consecutive months
• Awarded Employee of the Month twice for exceptional customer service
• Initiated a customer retention program that increased customer return rates by 30%
• Successfully managed a team of five sales associates
• Implemented a new sales strategy that increased store revenue by 15%
• Coordinated and executed a series of events that led to a 25% increase in foot traffic
• Achieved the highest sales per hour rate in the store for three consecutive months
• Resolved customer complaints effectively and maintained a 95% customer satisfaction rate
• Trained and mentored two new sales associates on the company’s products and services

Keep in mind that your achievements should be truthful and measurable. By highlighting your accomplishments, you can show your potential employer what you can bring to their company and increase your chances of getting hired.

Certifications and Licenses

When it comes to creating a retail sales associate resume, including a section on certifications and licenses can set you apart from other candidates. Here are some best practices for listing them:

1. Keep it relevant

Only list certifications or licenses that are relevant to the job you are applying for. If you have a certification in a totally unrelated field, it’s best to keep that off your resume.

2. List them in order of relevance

Start with the certifications or licenses that are most relevant to the job and list them in descending order. This ensures that the employer sees your most important qualifications first.

3. Include the date of certification or license

Be sure to include the date you obtained the certification or license. This shows that you are dedicated to keeping your skills up-to-date.

4. Include the expiration date, if applicable

If the certification or license has an expiration date, make sure to include it on your resume. This shows the employer that you are aware of the renewal process and are prepared to take the necessary steps to keep your qualifications current.

When highlighting your certifications and licenses, be sure to include any that are specifically required for the job you are applying for. This shows the employer that you are already equipped with the necessary skills and qualifications to perform the job well.

Here are some examples of certification and license sections for retail sales associate resumes:

Certifications:

• Retail Sales Associate Certification, NRF
• Customer Service Certification, AMA
• Licensed Cosmetologist, State of California
• Food Handler’s Permit, State of New York

Certifications and Licenses:

• Certified Sales Professional, NAPPS
• Registered Massage Therapist, State of Florida
• Certified Health Coach, ACE

Including certifications and licenses on your retail sales associate resume can make you stand out from the competition. Be sure to only list relevant qualifications, order them by relevance, and include the date and expiration, if applicable.

Volunteer Experience

Volunteer experience is an important addition to any resume, especially for those seeking a retail sales associate position. It shows that an applicant is well-rounded and has experience working with people from diverse backgrounds.

Importance of Listing Volunteer Experience

Volunteering shows that an applicant possesses an altruistic attitude, empathy for others, and a willingness to work with a team toward a common goal. All of these are valuable traits for any retail sales associate. Customers look for retail associates who are friendly, trustworthy, and courteous, and these traits can be demonstrated through volunteer experience.

Moreover, volunteer experience can highlight an applicant’s transferable skills. A retail sales associate should excel in areas such as communication, customer service, and problem-solving. Volunteering offers an opportunity to gain and showcase these skills.

Tips for Identifying and Highlighting Relevant Volunteer Experience

When deciding which volunteer experience to include in a retail sales associate resume, consider the following tips:

• Choose volunteer positions that align with the retail industry. For example, volunteering at a charity shop or a food bank is more relevant than volunteering for a political campaign.
• Consider the skills that were developed during the volunteer experience. Focus on transferable skills such as customer service, communication, teamwork, or problem-solving.
• Quantify your achievements. If you volunteered to organize a charity event, mention how many guests attended or how much money was raised. Numbers can make your resume stand out.
• Spotlight volunteer experience that indicates leadership. Any experience that involved organizing events, delegating tasks, or training new volunteers is a valuable addition.

Examples of Volunteer Experience Sections for Retail Sales Associate Resumes

Volunteer Work

• Assisted in the organization of a charity auction, which raised over $10,000 for cancer research
• Helped coordinate a community food drive, which collected over 500 pounds of food
• Volunteered at a local charity shop, where responsibilities included customer service, sales, and stocking shelves
• Served as a mentor to underprivileged children in a local after-school program
• Volunteered at a hospital gift shop, where duties included assisting customers, stocking products, and handling cash transactions
• Helped organize a fundraising event for a disaster relief organization, which raised over $5,000

By including relevant volunteer experience, retail sales associate applicants can demonstrate their ability to work in a team, handle customer service issues, and contribute to the community. The examples above illustrate how volunteer experience sections can be structured to catch the eyes of potential employers.

Professional Development

As a retail sales associate, it’s important to stay current with industry trends, technologies, and best practices. Including a section on professional development in your resume demonstrates your commitment to growth and highlights your relevant skills and expertise. Here are some best practices and examples for listing your professional development opportunities.

Best Practices for Listing Professional Development Opportunities

• Be selective:  Only list professional development opportunities that are relevant to your current or desired position. Focus on courses, certifications, or conferences that directly relate to the skills and knowledge required for the job.
• Include relevant details:  For each professional development opportunity, include the name of the course, certification, or conference, the date, and the organization that hosted it. If applicable, include any relevant projects or coursework completed during the program.
• Prioritize recent experiences:  List your most recent professional development opportunities first, followed by older experiences. This demonstrates your commitment to continuous learning and growth.

How to Highlight Relevant Professional Development Experiences

To effectively highlight your professional development experiences, focus on the following:

• Relevance:  Emphasize the professional development opportunities that most closely relate to the job you’re applying for. For example, if you’re applying for a sales associate position at a tech retailer, highlight any tech-focused certifications or courses you’ve completed.
• Impact:  Describe how your professional development experiences have positively impacted your job performance or contributed to your professional growth. Use specific examples or metrics to demonstrate your value.
• Skills and knowledge:  Highlight the specific skills and knowledge you gained through your professional development experiences. Make sure these align with the job requirements.

Examples of Professional Development Sections for Retail Sales Associate Resumes

Professional Development:

• Digital Marketing Certificate, HubSpot Academy, 2021
• Retail Sales Training, National Retail Federation, 2020
• Customer Service Excellence Certification, American Customer Service Association, 2019
• Technology Sales Certification, Microsoft, 2020
• Leadership Essentials Course, Dale Carnegie Training, 2019
• Visual Merchandising Workshop, Retail Design Institute, 2018
• Social Media Marketing Course, Hootsuite Academy, 2020
• Retail Management Certification, Association for Retail Environments, 2019
• Sales Psychology Seminar, SalesHood, 2018

Including a professional development section in your retail sales associate resume is a great way to demonstrate your commitment to growth and your relevant skills and expertise. Be selective, include relevant details, prioritize recent experiences, and focus on relevance, impact, and skills/knowledge when highlighting your professional development experiences.

Mistakes to Avoid

As a retail sales associate, your resume is your first impression to potential employers. Therefore, it’s important to avoid certain common mistakes that could cost you the opportunity to land your dream job. Here are some mistakes you should avoid when creating your retail sales associate resume:

• Generic language : Avoid using generic language that doesn’t communicate your skills and abilities effectively. Instead, be specific and use action verbs to highlight your accomplishments.
• Spelling and grammar errors : Spelling and grammar errors can make your resume look unprofessional and could lead to your application being discarded. Make sure to thoroughly proofread your resume before submitting it.
• Not tailoring your resume : Your resume should be tailored to the specific job you’re applying for. Don’t submit the same generic resume for every job application, but take the time to tailor it to the specific job requirements.
• Listing irrelevant experience : Your retail sales associate resume should only include relevant experience that demonstrates your ability to perform the duties of the job. Don’t include irrelevant job experience that doesn’t showcase your skills.
• Using an unprofessional email address : Your email address is part of your professional image. Using an unprofessional email address can hurt your chances of getting the job. Ensure to use a professional email address.

Now that you know what mistakes to avoid, it’s important to thoroughly proofread and edit your resume before submitting it. Here are some tips for proofreading and editing your retail sales associate resume:

• Read it out loud : Reading your resume out loud can help you identify errors in grammar and punctuation that you may have missed when reading silently.
• Use spell check : Spell check can help you catch spelling errors, but it’s not foolproof. Make sure to proofread your resume manually as well.
• Get someone else to read it : Having another person read your resume can help you identify errors you may have missed.
• Ensure consistency : Make sure that you’ve used consistent formatting throughout your resume, such as using the same font and font size for your headings and body text.
• Keep it concise : Eliminate unnecessary words and keep your resume concise and to the point.

By avoiding common mistakes and thoroughly proofreading and editing your retail sales associate resume, you’ll be able to present yourself as a qualified candidate and increase your chances of getting the position you want.

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3 Retail Associate Resume Samples That Got Jobs in 2024

Retail Associate Resume

Formal retail associate resume, elegant retail associate resume.

• Retail Associate Resume Writing 101

You’re a friendly professional who helps create the best customer experience. Questions are answered, directions are provided, and shelves are stocked efficiently when you’re on the retail team. 

Is your resume template organized and ready to create a great reviewing experience for retail hiring managers?  

We’ve researched the needs of retail stores and know what it takes to impress with your resume. You can use our chat gpt cover letter generator and retail associate resume examples to display your skills successfully in 2024. 

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• Entry-level retail
• Receptionist

What Matters Most: Your Retail Associate Skills & Work Experience

Retail associates are in a prime customer-facing position. You’ll want to show the retail hiring staff you know how to create an excellent customer experience at each phase of the shopping process. 

Representing a versatile skill set will work best since you may manage several tasks on any given day. Try to emphasize core retail skills like customer service while emphasizing key aspects mentioned in the job description . For instance, your ability to quickly fold and hang clothing products would be essential at a fashion-based store. 

Here are some of the top retail associate skills hiring managers look for on resumes. 

9 top retail associate skills

• Cash Management
• Loss Prevention
• Inventory Tracking
• Customer Service
• POS Systems
• Product Merchandising
• Visual Signs/Displays
• Conflict Resolution

Sample retail associate work experience bullet points

Many retail stores operate on lower margins, so hiring managers will want to know about the results you’ve gotten in past work experience that will help optimize the bottom line. 

Consider aspects of your top skills , such as the impact of loss prevention techniques, persuading customers to sign up for loyalty programs, or creating visual displays that boost sales. 

Aim for concise and relevant examples that have a numerical impact. For example, how you generated an average of seven loyalty program sign-ups daily. 

Here are a few samples:

• Educated customers on in-store promotions and loyalty programs to boost sales by 78% and program sign-ups by 65%.   
• Provided friendly greetings to over 100 customers daily, answering all questions in a friendly and helpful way to achieve 95% positive satisfaction scores. 
• Developed a new organizational system for product shipments in the back room to make stocking products and inventory management 76% more efficient. 
• Set up an average of 16 new displays per week based on current promotions to boost sales volume by 88%.    

Top 5 Tips for Your Retail Associate Resume

• You want your retail associate resume to be concise and relevant for easy review. Keeping descriptions of how you stock shelves efficiently and upsell products to one sentence, along with focusing on the primary needs of the position, are great ways to narrow down what you include. 
• Use the same skills you would when creating product displays while designing your resume. Have clear headers with retail work experience and skills, use bullet points with key data, and use an easy-to-read 12-14 point font.  
• Do you want to grab a retail hiring manager’s attention? A great way to do that is with action words like “managed” or “organized.” For instance, you could say you “organized 30 shelves daily to increase product visibility by 59%.” 
• Reverse chronological formatting will be the best order for your work experience. Your customer service and merchandising skills have likely improved over time, so putting those most relevant abilities at the top of your resume will help catch a retail hiring manager’s attention.  
• Retail is often very customer-focused, but your technical ability in inventory and efficiently creating displays still matters. Try to emphasize both in your resume, such as how you checked inventory records to help customers find products they came to the store to buy. 

If you don’t have much experience, a resume objective is a great way to display your top skills . For instance, a couple of sentences about how you have two years of experience stocking 150 products daily and are eager to apply your merchandising skills to the position would work well.    

Many retail stores emphasize their company culture, so including some of your relevant hobbies & interests would work well. For instance, listing your love of cooking could be a great idea for a store that specializes in culinary products. 

Not every retail position requires a cover letter . That said, including one can be an easy way to stand out amongst other applicants. Your cover letter could explain your passion for the company’s products or how you ensure you provide great customer service while performing other tasks simultaneously. 

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Retail Sales, Associate Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the retail sales, associate job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

Create a Resume in Minutes with Professional Resume Templates

• Performs other duties as assigned. Examples include, but are not limited to, folding, stocking, hanging, ticketing or re-marking merchandise; assisting customers with even exchanges; assisting on the sales floor; greeting customers at assigned stations; assisting with recovery in departments; assisting in housekeeping duties associated with the front end; assisting in the preparation and taking of inventory; and assisting in stock room organization
• Properly answer and accurately process incoming overflow telephone calls from the Roadside Assistance Call Center (RACC). Take action, as necessary, to respond to a member's emotional state (e.g., calming down someone who is angry, provide reassurance to someone who is fearful), in addition to performing the technical aspects of processing the service request
• Properly answers and accurately processes incoming overflow telephone calls from the Roadside Assistance Call Center (RACC). takes action, as necessary, to respond to a member's emotional state, in addition to performing the technical aspects of processing the service request. Assists members, utilizing AAA maps and/or PC based map programs, to determine their breakdown location or tow destination
• Helping create merchandise presentations and displays that have impact, are customer focused and maximize sales
• Maintaining a thorough and on-going knowledge of Hallmark Gold Crown products, services, systems and store operations through various sales associate training programs, initiatives and store development programs
• Assist management to identify and resolve issues in the store
• Provide product and brand knowledge to customers
• Develop and execute marketing activities
• Employee Development Train and develop store personnel
• Administration Participate in conference calls with Regional Manager as scheduled
• Merchandising Maintain professional store appearance while adhering to SalonCentric established merchandising principles
• Maintain consistent product presentation, display building, promotional support and pricing
• Complete stocking of shipment in order to maintain in-stock levels
• Grow sales through merchandising
• Contributes to the overall display and presentation efforts within the store environment, including stocking/replenishing merchandise, following visual merchandising guidelines, and general store housekeeping duties
• Performs all functions relating to the handling of merchandise or cash in accordance with corporate policies
• Maintain visual standards and follow the plan-o-grams set by the planners and merchandise manager
• Act a liaison between store associates and store leadership to create a fun and collaborative work environment
• Assist Store Leadership with operational procedures: conducting inventory, cycle counts, ordering, opening and closing registers, counting safe, guest recovery, preparing bank deposits, cleaning, retrieving/sending emails, accepting/receiving shipments, product returns, paid ins/outs, cash refunds and voids, key item walks
• Lead and guide and motivate sales floor team by suggesting different approaches to engage with the guest and be used and following up to ensure timely and quality execution against expectations
• Consistently meet performance sales goals
• Retail Sales Knowledge: Knowledge of and ability to apply retail selling skills
• Knowledge - Demonstrates basic knowledge of a technical or specialty area; Readily learns and applies new information/concept in area of practice
• Strong attention to detail, with ability to multitask and work independently
• Basic math and writing skills; basic computer and office software skills
• Ability to use a point of sale system/ Basic understanding of cash register functions and cash procedures
• Ability to exercise good judgment and decision making skills
• Proactive, adaptable with the ability to work under pressure to meet deadlines in a fast paced environment
• Ability to apply common sense understanding to carry out detailed oral and written instructions
• Ability to lift 40-60 lbs., carry 20-40 lbs, push/pull 60+ lbs. Ability to be on feet throughout the day
• Ability to deal with problems involving several concrete variables in standardized situations

12 Retail Sales, Associate resume templates

Read our complete resume writing guides

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• Responsible for day to day management of sales support activities for the retail sales team
• Responsible for providing performance data to clients, answering clients questions / queries on products and other sales related matters
• Perform due diligence on clients and facilitate on boarding of new funds
• Work closely with Hong Kong Marketing team for new products and campaign launches as required
• Partner closely with different internal departments, including compliance and operations teams for project coordination on an ongoing basis
• Preparation of sales decks and presentation materials for the sales team
• Report into the Head of Hong Kong Retail
• Strong sales support experience in retail banking and/or insurance sectors in Hong Kong
• Sound knowledge in financial markets/ mutual funds is a must
• Advance level in Microsoft Excel is preferable

Retail Sales Associate Resume Examples & Samples

• Possess strong cash handling experience
• Maintain store cleanliness at all times
• Able to lift and move items up to fifty pounds
• Be punctual and have good attendance
• Be professional and respect all customers and staff

Team La Retail Sales Associate Resume Examples & Samples

• Assist the store manager with all store duties such as opening & closing of store and ensuring store is maintained and fully stocked
• Recommend, select, and help locate merchandise based on customer need
• Have a keen eye for displaying and promoting merchandise
• Possess excellent customer service and leadership skills
• Minimum of 1 year of retail experience
• *This position also requires that you pass a pre-employment credit check***
• Encourage guests to look throughout the store and suggestive sell
• Thank and invite each guest to return
• Knowledge of restaurant and music hall for inquisitive guests - names and dates of shows
• Responsible for cash handling, including credit card, traveler’s check, and gift certificate transactions
• Register and Point of Sales proficiency
• Working knowledge of cash handling, calculator skills, guest relations, register skills, cash outs and salesmanship
• Ability to educate and sell to guests with a soft touch, interact with guest in a friendly and helpful manner
• Pro-actively manage customer needs and exceed expectations by utilizing the U.N.I.Q.L.O. service standard, following the Uniqlo Fundamental Principles and saying the 6 standard phrases
• Process shipment and ensure all merchandise is represented on the floor in full size runs
• Ability to calculate figures and amounts such as discounts and percentages
• Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 25 pounds
• Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing Schedule Requirements
• Ability to work a flexible schedule that meets the business needs, including evenings and weekends
• High School Diploma or G.E.D., or 0-6 months retail or related experience
• Passionately educates customers on TOMS giving program and the One for One ™ movement on and off the retail floor
• Takes a stand as an advocate for TOMS’ values and culture
• Customer: Explains why and how we give and the concept behind story telling
• Community: Works directly with Community Key Holder to execute community initiatives, understands what a grassroots participative event looks like, ensures digital content (Instagram) is brand aligned
• Operations: Understands the daily sales goal and give for retail and café
• Experience using various POS systems
• Ability to work a flexible schedule including nights & weekends as business dictates
• We are committed to a long term vision – We do not allow short-term gains to compromise our goals of making a lasting impact

Retail Sales Associate Smith Haven Mall 1 Resume Examples & Samples

• Meet and exceed sales goals
• Maintain brand and operational standards (visual, cleanliness, etc.)
• Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles and saying the 6 standard phrases
• Be knowledgeable of fitting room standards and assist when needed
• Act as cashier when required by following cashier protocol
• Process shipment and ensure all merchandise is represented on the floor in full size run
• Follow all company policy and procedures & notify management of any infractions
• Assist with special projects as assigned by management
• 9-Contributes to sales floor up-keep and cleanliness
• 10-Assists with sales floor inventory counts and stock replenishment
• 11-Ensures sales floor remains visually appealing
• 12-Clearly explains and illustrates product and service capabilities
• 13-Offers product suggestions to customers to help satisfy their needs/wants
• 14-Continuously expands knowledge of trends in wireless and current Cox services and products
• 15-Maximizes sales and profitability by focusing on key business initiatives, store merchandising, marketing execution, inventory management, and loss prevention. 16-Operational duties may include paperwork and completion of sales reports as they relate to store opening and closing
• 17-At the Senior Level, plays a key role in handling customer escalations. Additional operational duties may include acting as 'manager on duty' and 'key holder' when necessary and completion of paperwork and sales reports as they relate to store opening and closing activities
• 18-Educator (includes accountabilities below): Serves as the store expert on the latest product features, services, and accessories
• 19-Responsible to sell accessories and add-on features while supplementing new customer solutions or satisfying existing customer requests
• 20-Provides in-house technical support to customers within a Cox Solution Store, related to cable, data, voice and wireless product offerings
• 21-Works with customers to solve technical problems with various Cox products and conduct light triage work on wireless phones
• 22-Provides prompt and friendly troubleshooting, diagnostic, and upgrade services as appropriate
• 23-Additional responsibilities include maintenance of customer request files, preparation of reports for analysis of trends and services as required, and warranty processes for Cox products
• 24-Concierge: responsible for ensuring customers have a positive experience in stores by directing customers to the appropriate service area to meet their needs
• Typical Training / Experience - HS diploma, GED or relevant work experience; Specialized skill training/certification may be required; 2-5 years of experience in area of responsibility required
• Dept/Org Scope & Impact - Fully functioning support role having greater responsibility to perform all (or most) most of the standard work within the function; moderate impact to the department
• Problem Complexity - Effectively identifies problems as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex; Refers complex, unusual problems to supervisor/manager
• Autonomy - Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, techniques; Work typically involves regular review of output by a senior coworker or supervisor/manager

Retail Sales Associate Sun Valley Resume Examples & Samples

• Ensures individual sales, retention, and customer experience targets are met
• Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes inside and outside of the store
• May be required to work in other locations that are in proximity to ‘home store’ to meet the needs of the business
• Assists with other duties as requested

Senior Retail Sales Associate Resume Examples & Samples

• Ensures individual sales and retention targets are met
• Builds and maintains relationships with new and existing customers
• Explains, illustrates, demonstrates product capabilities and offers suggestions based on customers’ wants and needs
• Models best-in-class customer service skills and aids customers in completing purchases and resolving issues
• As needed, acts as Manager On Duty to assist Solutions Specialists with conflict and/or issue resolution as well as customer escalation
• Assists with operational activities such as inventory cycle counts, stock replenishment, training, merchandising, and special event execution
• Maintain in-stock conditions
• Use “suggestive selling” techniques, tie in opportunities and promotions
• Effectively communicate company policies and procedures. Ensure adherence to nametags, aprons, safety knifes, dress code, phone/cell phone usage and employee purchase program among other policies
• Educate employees on the mechanics of the store
• Apply appropriate coaching and discipline where needed
• Cost Controls/Margin Maintenance Conduct cycle counts at least three times per week
• Submit cycle counts variance forms at month end
• Make daily bank deposits. Same day deposits must be made before Holidays. Change bags must always have $50
• Complete refund log on each refund
• Checks must have account number, invoice number and current phone number written on them
• Employees may only ring on their assigned terminals. Employees may never ring up their own employee purchase
• Uphold company policies and procedures
• Submit schedules and hours worked reports as required by RSM
• Adhere to posted work schedule. Immediately inform RSM of changes, absences or if you are leaving early or coming in late. Be on time. Tardiness is unacceptable. Be sure to clock-in and clock-out when arriving and leaving the building
• Uphold all safety, health, security or company policies, rules or procedures

Retail Sales Associate St Clair Shores, Mi Resume Examples & Samples

• Sales Building Meet annual sales goals to budget
• Assure that all employees have a copy of the Asset Protection and Customer Service manuals
• Keep Employee Handbook on hand for reference
• Check “Min/Max” levels on a regular basis
• Price sale table items
• Attend regional meetings and trainings as scheduled
• Complete “Out of Store” activity log and fax weekly to RSM with schedules
• Accurately record and report e-time information
• Character Act with honesty, integrity and professionalism
• Uphold all employment related laws and regulations
• Show respect, courtesy and cooperation to customers and fellow employees
• 2 -3 years retail experience, preferably within a museum or other non-profit
• Good team player with excellent customer service skills
• Knowledgeable of POS, Counterpoint experience a plus
• Able to work weekdays, weekends, evenings and holidays
• Meets and exceeds daily sales goals
• Follow through with customer sales and inquiries
• Opening and closing of cash registers
• Taking and completing mail and special orders by phone, email and fax
• Receiving of merchandise and daily restocking of sold products
• Assist with in store and off-site events
• Light housekeeping of store
• Provides professional standards of service and communication in person, on-line, on the phone, and for an outstanding experience to all customers
• Other duties as assigned by the Assistant Manager
• Passionately educates customers on TOMS giving program and the One for One™ movement on and off the retail floor
• One year of Stock Room or Receiving experience
• Unpack boxes for inventory as required
• Keep stock room and back room areas organized and clean
• Ability to lift up to 50 lbs and ability to push/pull up to 50 lbs

Retail Sales Associate Fishing Dept Resume Examples & Samples

• Acquire knowledge of Orvis products
• Team oriented with the ability to take direction and execute with exactness
• Physical strength to reach, move, and handle merchandise in high and low areas

Overnight Retail Sales Associate Beverly Center Resume Examples & Samples

• Ensure products are well stocked and represented on the sales floor
• Make sure the stockrooms are organized and accessible for store business hours

Retail Sales Associate House of Blues Resume Examples & Samples

• Greet all guests in store and anticipate, determine and responds to guests’ needs
• Maintain cleanliness of store by organizing and cleaning cash wrap area, stocking and folding merchandise, including lifting/moving of boxes and maintaining daily, weekly and period end inventory counts
• Line of sight and store safety
• Ensure all merchandise inventory levels are at par, write up pull list for shift and make sure displays are clean and orderly
• Completely and accurately cash out
• Entry level knowledge of Restaurant/Music Hall operations, Retail/merchandising procedures
• Skills in communication, selling, accuracy with numbers, counting inventory
• Evaluated on appearance, punctuality/attendance, attitude/teamwork, opening and closing duties, job skills/knowledge/productivity, adherence to policy, sanitation and safety, guest satisfaction and communications
• Special requirements (Licenses, certificates, professional, etc.) High School Diploma
• 1 or more year of experience preferred in related field (i.e. Sales, Retail Sales, etc.)
• Ability to meet established sales, retention, and customer experience targets
• Willingness to work a flexible schedule which includes weekends, evenings, and holidays
• Computer literacy with an aptitude for learning communication products and services
• Track record of high individual performance with demonstrated financial result in sales and retention
• Computer literacy with an aptitude for learning communication products, services, and accessories
• Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services

Retail Sales Associate West Frankfort Resume Examples & Samples

• Assesses the needs of the customer and provides courteous, helpful and knowledgeable service throughout the store, including sales floor, fitting rooms, and cash register
• May assist at the customer service desk, assisting with returns, employee purchases, and customer inquiries
• Outgoing, courteous, genuine and approachable
• Is aware of store and individual targets and actively works to meet or exceed these by using all resources available within the store
• Communicates a desire for ongoing learning and welcomes all available opportunities to increase individual and store performance
• Makes themselves available to support other team members when needed
• Knowledge of customer service principles and processes
• Ability to learn and adapt quickly in a fast paced environment
• Ability to build and maintain effective working relationships team members
• Well developed ability to speak, read, comprehend, and write English
• Ability to maintain reliable and consistent attendance and punctuality
• Must have or be pursuing a high school diploma or general education degree (GED)
• Three to six month’s experience working in a sports/fashion customer & commercial focused retail environment
• Basic numeracy, literacy, and verbal communication skills
• Must be 16 years of age or older

Retail Sales Associate Summer Seasonal Resume Examples & Samples

• Ensures each customer receives outstanding customer service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service
• Assists in ringing up sales at registers and/or bagging
• Maintains store displays and cleanliness standards
• Maintains a thorough knowledge of products to be sold, including brand names, styles, sizes and availability, and may make alternate suggestions to customers for products in the event of the unavailability of requested products
• Assists in processing and replenishing merchandise and monitoring floor activity
• Must be available for Summer Sizzle Sale in early June
• Assist in processing and replenishing merchandise and monitoring floor stock
• Assist in floor moves, merchandising, display maintenance, and housekeeping of sales floor and stock room
• Ability to learn and operate current company POS systems

Apex Retail Sales Associate Resume Examples & Samples

• Fills ophthalmic eyeglass prescriptions and fits and adapts lenses and frames, to include but not limited to the following
• Utilizing optical prescription, evaluates prescription in conjunction with customer's visual requirements
• Recommends specific lenses, lens coatings and frames to suit customer needs
• Assists customers in the selection of frames and coordinates frames with optical measurements and prescription
• Conducts measurements of bridge and eye size, temple length, vertex distance, pupilary distance and optical centers using appropriate tools
• Providing optical service to customers as required by State law
• At least 6 months retail experience required
• Footwear or outdoor apparel experience preferred
• Sales and customer service experience required
• Passion for cycling, running and athletics
• Ability to stand on feet all day and lift up to 35 pounds on a regular basis
• Demonstrates good teamwork tact and professionalism in all interactions with all team members and customers
• Performs other miscellaneous duties as requested by Store Manager and Assistant Manager

Footwear Retail Sales Associate Polaris Resume Examples & Samples

• Engage in behaviors that are in line with the Company's customer service and selling program, thus providing all customers with an outstanding store experience
• Participate in merchandise sets, replenishment and recovery processes, pricing and signing execution, etc. to ensure that established presentation standards are met and maintained
• Promote Company programs, including loyalty card participation, warranty sales, private label credit card enrollment, etc
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws and guidelines of external governing entities, including those of the Federal ATF
• Perform other tasks as assigned

Retail Sales Associate Seasonal Resume Examples & Samples

• Responsible for upholding all policies and procedures consistently
• Demonstrate brand knowledge at all times
• Exceed Customer expectations; create a positive shopping experience for every Customer
• Refer customer complaints to the Manager on duty
• Complete all opening and closing procedures in accordance with LeSportsac standards
• Maintain a well-organized stockroom and sales floor
• 1+ years of retail sales experience
• Excellent customer service and communication skills required
• Greet and assist guests (i.e. pump gas, check oil, clean windows, check tires, etc.)
• Receive money, process credit cards and make change
• General retail responsibilities (stocking items, ringing up guests, etc.)
• Maintain daily cleaning of all floors including lube bays and office, in addition to restrooms
• Perform light mechanical work as needed. (i.e. tire repair, replace windshield wiper blades, etc.)
• Understand the function and operation of the Retail Cash Register and the appropriate accounting paperwork and deposits, which will be completed daily
• Automotive mechanical experience
• Knowledge of fuel dispenser operation
• Knowledge of Veeder Root systems
• Knowledge of Wayne Nucleus credit card reader system/ cash register system
• Experience with cash handling and credit card processing
• Sets and achieves personal sales goals while supporting the goals of the team
• Greets customers in a timely, professional and engaging manner
• Provides honest and confident feedback to customers regarding merchandise style and fit
• Works as a team player to ensure each customer receives the best service possible
• Actively learns, demonstrates and fosters the LaCrosse/Danner culture in all actions and words
• Performs other duties, as assigned by Manager
• – Consistently deliver exceptional customer service to Salon professionals
• – Sell the finest professional beauty brands and educate customers on promotions, upcoming sales events and advertised products; process and replenish merchandise; prepare and participate in physical inventories and periodic cycle counts; maintain store appearance; process sales and return transactions
• – Gain essential product knowledge & share exciting beauty industry trends with our customers
• – Work together in a positive team environment; achieve goals and priorities
• – Commit to excellence and experience endless growth opportunities
• Achieving individual goals and assisting Store Manager in ensuring the store meets its sales plan
• Implementing all visual merchandising standards and operational direction
• Welcoming each customer into the store in a warm and genuinely sincere manner
• Going above and beyond the customer’s initial requests and assisting in fulfilling his/her wardrobe needs by recommending complete outfits
• Connecting each customer to the brand by engaging him/her in our loyalty program, and turning them into DXLG “fans" by encouraging return visits
• Maintain a professional and courteous relationship with customers and co-workers while following all company guidelines
• Deliver impeccable customer service through engaged interactions and by following the established standards of service
• Provide customers with accurate and efficient service to educate them on the products and services available through Ballard Designs
• Participate in store meetings, trainings and activities to elevate the overall customer experience by sharing the relevant information
• Collaborate with the management team and peers to achieve the goals of the store and Ballard Designs
• Generate sales in line with daily, weekly, monthly and quarterly objectives for the store
• Participate in all aspects of store maintenance and merchandising: assist in maintaining a clean, organized and easy to shop sales floor
• Assist in handling merchandise stock, proper ticketing of merchandise
• Follow management direction in completing other duties or tasks as required
• Participate in store inventory
• High School Diploma or GED or equivalent combination of experience and instruction
• 1-2 years of retail sales experience preferred
• Ability to demonstrate understanding of professional sales procedures and customer service
• Computer skills, including point of sale software, internet based programs and computer networking and previous cash handling required
• Must be able to lift 50lbs and climb a ladder
• Excellent communication skills, including verbal, written and active listening
• Must be able to work days, nights and weekends, according to the needs of the business
• Retail/merchandising experience
• Strong computer skills, specifically in Word, Excel, and Outlook
• Moderate level of skill and knowledge in fly-fishing and wingshooting
• General knowledge of gun laws and safety
• Experience with booking reservations
• Manage customer needs and exceed expectations by utilizing the UNIQLO service standard
• Maintain a clean and tidy sales floor and back of house to the highest standards
• Act as fitting room attendant and assist customers with alterations fittings
• Act as cashier when required by following cashier protocol, including handling of cash
• Process shipment and ensure all merchandise is represented on the floor with full colors and sizes
• Follow all company policy and procedures

Specialty Retail Sales Associate Resume Examples & Samples

• Build relationships with customers by understanding their fitness fashion needs
• Serve as a partner between customers and management regarding customer trends
• Provide customers with a high quality sales transactions
• Promote our programs, including customer loyalty program participation
• Connect with the community and share the latest studio, fitness events and classes with customers in a personal way
• Demonstrate expert understanding of the products, fitness and fashion trends, merchandise promotions, and coherently convey the expertise to the customer
• Merchandise to product and presentation standards
• As business needs arise, other tasks may become necessary
• Reports to designated retail store station (“kiosk”/display table) in specified time period and solicits orders for new or upgraded cable television, high-speed and mobile internet, and digital phone services
• Solicits interest in purchasing cable television, internet and digital phone services by verbally and visually presenting services and rates to customers in the store
• Must be able to travel to assigned sales area/retail assignment
• Utilizes effective sales skills
• Interacts with Retail management and Sales staff to facilitate customer sign-ups
• Completes customer orders (OTWC Sales Order Form) and inputs existing TWC offers into the Retail on line sign-up system
• Weekly sales activity reports based on the Sales Order Forms will be submitted to Sales Manager
• Meets critical submission deadlines for both orders and reports
• Utilizes writing skills to manually report field data
• Utilizes Retail online system to input sales data
• Utilizes basic knowledge of mathematics
• Organizes and archives personal sales files
• Attends all department staff meetings as well as scheduled sales training sessions
• Utilizes verbal and written communication in order to provide and receive information
• Organizes material and prepares documents in a timely manner
• Regular attendance is required
• Wow the Customer – Consistently deliver exceptional customer service to Salon professionals
• Grow and Develop – Commit to excellence and experience endless growth opportunities
• Act with Integrity – Always!
• Knowledge of fashion trends and Browns product, including attending training, in order to ensure you are able to provide styling advise to clients and assist them in meeting their needs
• Contributing to and achieving sales and business targets as set by the company management
• Being a team player with an all-round approach to store responsibilities, both in terms of service and day to day operational tasks
• Previous experience in a Luxury retail environment
• Chinese (Mandarin), Native or bilingual proficiency
• At least 2-5 years of retail sales experience
• Excellent interpersonal communication skills
• Existing client book is preferred
• Detailed eye with a proactive approach to problem solving
• Autonomous, professional, and customer service-oriented
• Please submit your resume to be considered
• Provides guests with world-class ‘education’ and guest experience in the areas of product, culture, and community by speaking authentically about product use through their own experiences
• Product Education: communicates special features, benefits, fabric properties, usage, and best care instructions
• Culture Education: ‘demonstrates’, the culture held within the company, including: attitude of fun, respect, support, empowerment, encouragement, passion, interaction with other staff, and in-store discussion of lifestyle (i.e. yoga, fitness, health and fun)
• Community Education: ensures guest is aware of in-store community bulletin board – for information and resources regarding yoga and other health, fitness and related community information. We are the hub for all sweaty endeavors in our communities!
• Passion, knowledge and involvement in yoga, and/or other fitness, health or sports activities required. We expect that you will be enrolled in participating in weekly fitness activities in and out of the store with the store team
• Strong personal sense of style and athletically minded
• Upbeat, optimistic, passionate, friendly and authentic
• Excellent team player and ability to work independently
• Responsible and dependable
• Proactive and solution-oriented
• Extraordinary guest interaction, organizational and time management skills
• Ability and willingness to accept and provide feedback
• Completion of grade 12 education – preferred
• General computer knowledge
• Achieving high conversion rates
• Developing proficient product knowledge
• Conveying a high level of excellent customer service
• Builds a Great Team – You have a passion for delivering exceptional customer service. You assist the store manager in developing high performing teams that exceed customer expectations. You help recruit great talent for the store and ensure all team members have the knowledge and tools for success. You treat team members with respect and dignity
• Sets Clear Direction – You work side by side your store manager to establish and communicate a clear vision to your team. You champion company vision/goals and motivate the team effectively
• Drives the Business – You support your store manager in creating new approaches to increase sales and profitability by identifying opportunities and acting quickly to address them. You seek out opportunities to understand and analyze sales trends and share your knowledge with your store associates
• Leads with Passion –In partnership with your store manager, you take an active role in motivating your team and creating an environment of open communication. You are an out of the box thinker that is always open to new ideas. You share that passion and can do attitude with your team on a daily basis
• Influence and Inspire – You help create a positive, enthusiastic working culture within the store. You consistently work towards understanding what motivates others and always lead by example
• Act with Integrity Always –You exhibit integrity in all words and actions and act with care and compassion. You build trust by delivering on all commitments. You are highly trusted by your store manager and respected by your store associates
• Assists in preparation of physical inventory or cycle counts, including counting and performing inventory
• Performs shift housekeeping duties to maintain tidy appearance of sales floor
• Follows cash handling procedures (including counting cash, checks, charges, comps and completing settlement cards and envelopes)
• Demonstrates knowledge of merchandise by suggesting additional and/or alternative items thus increasing units per transaction and the average dollar sale
• Performs all other job related duties as requested
• Ensure the shop is neatly maintained and stock is replenished
• Provide basic sales techniques and promote “Fairmont” exclusive merchandise to customers
• Partake in stock-take and month end inventories
• Adhere to Fairmont Scottsdale Princess Grooming Guidelines. Click here to view: http://www.scottsdaleprincess.com/Meet/Grooming-Guidelines
• Previous experience within retail preferred
• Computer literate in Microsoft Window applications andor Point of Sales System required
• Must be revenue driven
• Previous Hotel experience preferred
• Happily interact and engage our guests in a timely manner and servicing their needs to ensure the ultimate customer experience
• Responsible for ensuring that the general operations of the store are carried out in the most professional, organized and profitable manner possible
• Responsible for having complete understanding of all systems, products and services available in the store
• Responsible for conducting in-person ticket sales in an efficient and professional manner
• Ensure that displays and appearance of the store is attractive, reflects popular or new products and relates to specific events or promotions occurring at the Rogers Centre
• Responsible for processing sales, balancing the cash register and organizing sales receipts and reports
• Must be available to work on Toronto Blue Jays game days and weekends as required
• Energetic and motivated
• Must have baseball knowledge and/ or expertise
• Previous retail experience a must
• Proven ability to coordinate multiple priorities and perform well under pressure
• Ability to thrive in a busy team environment
• Ability and willingness to work flexible hours including evenings, weekends, and holidays as required
• Takes charge, works well remotely, requires minimal supervision, and plans and executes a personal performance plan
• Partners with RadioShack colleagues and navigates the entire store
• Approaches every customer as a potential Sprint customer, seeks to understand their needs and helps them find a Sprint solution
• Possesses a strong work ethic and resilience
• Spanish conversational skills
• Receive a competitive total compensation package including base salary plus monthly sales incentives for meeting or exceeding goals
• Get a financial boost for furthering your education through our Tuition Assistance Program
• Connecting with the latest wireless and mobile device through our Employee Phone Program
• Achieve satisfaction that you are changing lives by connecting customers with the resources, information, entertainment, and people that matter most
• Keep selling floor and merchandise neat, organized and stocked Assist in the maintenance of all inventory in the stockroom and on the selling floor
• Properly execute all relevant register functions
• Ability to operate computer or sales register equipment necessary to perform the job
• Ability to communicate clearly and effectively with associates and customers
• Ability to read, count, and write to accurately
• Good organizational skills, with the ability to work independently
• Assists guests with purchases of merchandise. Responds to any questions about the merchandise and hotel services. Greets guests in a prompt and friendly manner
• Handles cash, processes refunds, exchanges, charges to credit cards and rooms
• Completes daily shift deposits and reports and other opening or closing duties
• Assists in store inventory by stocking items as they are delivered. Assists in inventory counts and controls as needed
• Packs orders to be shipped
• Maintains cleanliness of shop by straightening items and dusting
• Ability to handle multiple priorities at one time
• Good skills in the following: Customer service, merchandising, organization, computer, telephone, and selling
• Visual merchandising skills
• Basic math skills to conduct inventory
• Sponsorship and relocation assistance are not available for this position. Only local candidates will be considered
• Assisting in maintaining the flagship store which enhances the professional image of the Toronto Blue Jays Baseball Club
• Greeting of customers in a timely manner and servicing their needs to ensure a great customer experience
• Responsible for ensuring that the general operation of the store is carried out in the most professional, organized and efficient manner possible
• Opening and closing of the store as required
• Responsible for having complete understanding of all systems and products available in the store
• Maintain sufficient levels of inventory in the store, therefore maximizing sales potential, by placing orders with the central warehouse or rotating stock with other warehouses as needed
• Excellent Oral and Written communication skills complimented with a friendly and professional manner
• A commitment to service excellence and customer satisfaction
• Solid team player with excellent interpersonal skills
• Must be able and interested in supporting a team environment and adhering to the Toronto Blue Jays Mission and policies
• Must be legally able to work in Canada
• Previous retail experience is required
• Ability and willingness to work flexible hours including evenings, weekends and holidays
• Utilize proven soft-sell and service strategies to meet customer needs and help Store meet all financial metrics as directed by the VP of Forecasting
• Assist customers in the selection and substitution of merchandise
• Maintain assigned area of Store merchandise ensuring product is arranged in accordance with style, color and size; products are neatly and evenly spaced / folded with hang tags properly fastened. Is responsible for performing end of day check of assigned area before close of business each day
• Operate cash register and / or heat seal machine as assigned
• Address all customer needs, alerting Store Manager or Senior Sales Associate of any issues
• Ensure discount policies are properly applied and understood by customers as needed
• Answer phones and complete daily administrative activities as needed
• Strong sales and communication skills
• Knowledge of retail practices
• High attention to detail. Basic Microsoft Office (Excel, Word, Power Point) skills required with intermediate skills preferred
• 0-2 years of retail experience preferred

Amazon Retail Sales Associate Resume Examples & Samples

• Model behavior as Amazon brand ambassador and device evangelist
• Have deep product knowledge with ability to clearly and effectively communicate and demonstrate product features, pricing and program offers
• Troubleshoot on-site, ensuring all products displayed are working properly and replacing any malfunctioning products as necessary
• Contribute to continuous improvement of the customer experience and store operations by participating in the development of best practices
• 1+ years of retail store experience, preferably consumer electronics or high-tech products
• Flexible work hours including nights and weekends
• High attention to detail and proven ability to complete multiple activities simultaneously
• Independence and flexibility

M-retail Sales Associate Resume Examples & Samples

• 1 year retail sales or customer service experience; experience in the wireless telecommunications industry is preferred
• Must be proficient in computer skills, POS systems, spreadsheets, word processing
• Must be available to work typical retail hours, including weekends and holidays
• You’ll also ensure that your customers get everything they need to make their experience unforgettable, and that means helping your team go the extra mile for their customers, solving the whole problem every time out No one likes to wait, and you make sure that customer wait times are as low as they can be
• You stay current on all our products, services, and promotions, and help your team do likewise
• You also help with sourcing talent and developing your store team through ongoing coaching and recognition
• Keeping customers happy means that you handle discounts and credits when appropriate
• Finally, you’ll help in making sure the store always looks its best
• You’ve got some prior experience in both customer service and sales
• You’ve also got experience managing people, with the unique ability to lead and coach people to deliver great results
• People who know you would say you’re an amazing communicator, able to interact like a pro with customers and teammates
• You’re computer proficient, with the ability to use basic programs like MS Office
• Sell all product lines including Digital Phone, Digital Cable, High Speed Online Services as well as other new and innovative products as they are launched
• Conduct table events, in-store product demonstrations, maintain our TWC kiosk/sales area, and display all point of purchase materials and re-order equipment inventory and supplies
• Develop creative and innovative ways to drive customers to your table events to discuss TWC
• Maintain an awareness of all marketing initiatives and events
• Assist in floor moves, merchandising, display maintenance, and housekeeping
• Aid customers in locating merchandise
• Communicate customer requests to management
• Participate in year-end inventory and cycle counts
• Any other tasks as assigned from time to time by any manager
• Previous experience is an asset
• Ability to communicate with associates and customers
• Ability to work varied hours/days, including nights, weekends, and holidays as needed
• Greets customers without delay (within 30 seconds)
• In Doctor’s office explains all required paperwork, tests, products and services as well as the appropriate time frame
• Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary
• Shows patience and courtesy to indecisive or difficult customers and patients
• Performs work accurately and thoroughly despite time pressure and customer volume
• Identifies situations involving unsatisfied customers and acts quickly for resolution
• Handles and files all patient records in an organized and efficient manner in accordance with HIPPA
• Places contact lens orders, processes shipments and properly submits invoices for payment
• Operates the POS system terminal inputting customer/patient and prescription information with accuracy and attention to details
• Accurately operates the POS system, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions, such as credit cards, layaways, discounts, insurance and coupons
• Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided guidelines
• Maintains safe working environment for all associates/patients
• Quickly responds to changes in store promotions with appropriate staff communications, graphics, and point of purchase materials
• Strong customer service skills (internal and external)
• Strong communicator and listener
• Familiarity with cash register, computers and calculators
• Knowledge of office and store merchandise
• Wow the Customer– Consistently deliver exceptional customer service to Salon professionals
• Be an Expert– Gain essential product knowledge & share exciting beauty industry trends with our customers
• Collaborate– Work together in a positive team environment; achieve goals and priorities
• Ability to be trained and crossed utilized at throughout the store to include: beverage bar, sales floor, cash wrap, and back of house
• Function as a source of knowledge about retail merchandise to include: product knowledge, and inventory levels (in-stock and out of stock)
• Demonstrate features and benefits of merchandise/product in order to educate the guests and to promote sales
• Proficient use of Point of Sales (POS) devices and machines
• High degree of accuracy in handling all retail transactions
• High degree of salesmanship to include: proactively approaching and acknowledging guests, assessing guests; needs to make recommendations, suggestive sell and close sale
• Assist with all price changes and ticket merchandise prior to staging on sales floor
• Assist with merchandise order placement, processing and replenishment
• Assist and maintain sales floor, cash wrap, and back of house for maximum efficiency
• Maintain visual standards and follow the plan-o-grams set by the planners, merchandise manager, and visual merchandising lead
• Develop relationships with customers and coworkers
• Positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment
• Minimum 1 year experience working in a retail environment
• Experience operating a Point of Sale (POS) device or machine
• Track record of thriving in a team centric environment
• Excellent attendance and punctuality history
• Achieving sales goals (sales per hour)
• Reach sales targets on services (established by Guitar Center)
• Assist customers and guide them through the sales process
• Continual learning through the onboarding, certification and continuing education process
• Assisting with the execution of all tasks to ensure the store is ready to conduct business and
• Service customers
• Replenish displays (fill holes, ensure displays are functional)
• Clienteling (where applicable)
• Must be able to work in a loud environment for 5-8 hours
• Must be able to work weekends, holiday, and evenings
• Works in retail locations while upholding customer service, selling, inventory, and cash handling standards
• Maintains appearance level standards within store, straightens and sizes items as needed
• Maintains a professional appearance and behavior
• Go the extra mile and follow through to ensure guest satisfaction
• Operates cash register properly when required
• Process transfers as required
• Continually going above and beyond with delivering exemplary customer service and successful resolving any guest situation that may arise
• Maintain a professional and enthusiastic atmosphere even in the absence of management
• Must be able to work in a team environment
• Must possess a willingness to learn
• Basic mathematical skills are required for cash handling
• Assist the Store Manager in the daily operation of the store and assume responsibility for the store in the absence of the Store Manager
• Sell merchandise to customers by following GNC’s prescribed selling methods
• Assist the Store Manager in the implementation of all appropriate merchandising information in an accurate and timely manner, ensuring GNC's standard of store presentation
• Responsible for keeping store clean and uncluttered
• Receive, check, and shelve all merchandise orders. Assist the Store Manager in confirming purchase orders and managing the store’s inventory within GNC guidelines
• Complete all training materials and read GNC newsletters and other information in a timely manner
• Perform all register operations. Ability to complete all daily register and store open/close functions and bank deposits according to GNC policies and procedures, as required by the Store Manager
• 2+ years of retail experience
• Basic math skills to count, add, and subtract
• Interpersonal skills to deal with all personality types in a friendly, courteous, and polite manner
• Excellent communication skills (verbal and written)
• Flexibility to adapt to a fast-paced, ever changing retail environment
• Motivation and energy to lead and train staff
• Develop creative and innovative ways to drive customers to your table events to discuss TWC products and services
• Ability to assimilate provided sales metrics and form strategies to improve poor performance areas
• Enter sales orders and schedule install appointments utilizing the TWC Billing system
• Provide exceptional customer service relevant to TWC inquiries
• Respond to service billing or sales related issues efficiently and effectively
• Responsible for the completion and follow-up of customer accounts through interaction with other departments
• Help create and maintain a store culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth. Demonstrate detailed knowledge of all products and services
• Responsible for achieving individual sales goals and assisting Store Manager in ensuring the store meets its sales plan
• Assists Store Manager in monitoring and positively affecting profitability in the areas of customer service, sales, inventory/expense control and risk management
• Assists Store Manager with hiring associates that support our customer focused culture
• Help train, develop and coach associates on selling skills and behaviors and operational procedures; lead by example
• Responsible for effective implementation of all visual merchandising standards and operational direction
• Ensure that standards are being followed including floor sets, cleanliness, marketing, signage and sales promotion. Help create merchandise presentations and displays that have impact, are customer focused and maximize sales
• Effectively communicate with Store Manager and associates on a daily basis
• Ensure each customer is welcomed into the store in a warm and genuinely sincere manner
• Ensure the appropriate quality time is spent with the customer, asking questions in order to learn about his/her needs, preferences and lifestyle
• Go above and beyond the customer’s initial requests and assist in fulfilling his/her wardrobe needs by recommending complete outfits
• Minimum of 2-3 years of retail experience, with at least 1 year in a supervisory capacity
• High school diploma or equivalent required; college or university degree helpful, but not required
• Excellent interpersonal, creative problem solving, organizational and time management skills
• Demonstrates superior customer service techniques and experience with problem/complaint resolution
• The ability to read, analyze and interpret company policies and procedures and communicate effectively with all levels of the organization
• Strong basic math skills and solid computer skills
• Ability to learn, interpret, apply and retain a variety of instructions and policies and procedures furnished in written, verbal, diagram or schedule form
• Applicants considered for this position will be required to pass a pre-employment assessment and may be required to pass a background check
• The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job
• The associate must regularly lift up to 10 pounds and occasionally lift and/or move up to 50 pounds
• Associate must be available to travel to neighboring store locations as needed
• Enthusiastically interact and engage our guests in a timely manner, servicing their needs to ensure the ultimate fan experience
• Ensure that merchandise displays and appearance of their designated sales location is attractive, reflects popular or new products, and relates to specific events or promotions occurring at the Rogers Centre
• Responsible for ensuring that the general operation of their location is carried out in the most professional, organized and profitable manner possible
• Responsible for participating in all training sessions in order to have complete understanding of all systems, products and services available at their location
• Must be available to work all Toronto Blue Jays home games and Rogers Centre events as required
• Must have baseball knowledge
• Ability to thrive in a deadline-driven, team environment
• Ability and willingness to work flexible hours including evenings, weekends and holidays as required
• Demonstrate desired behavior for staff as Amazon brand ambassador and device evangelist
• Assist Store Manager in identifying training needs and providing ongoing training in areas including demo and selling skills, product knowledge and store operations
• Provide functional leadership of team during periods when store manager is not on site
• Possess deep product knowledge with ability to clearly and effectively communicate and demonstrate product features, pricing and program offers
• 2-3 years of relevant work experience in retail sales, preferably consumer electronics or high-tech products
• 4-5 years of relevant work experience in retail sales, preferably consumer electronics or high-tech products
• Ability to perform consultative selling with customers face-to-face, via the phone and at outside events/shows
• Meeting established sales objectives by selling CenturyLink's consumer and business products and services
• Handling customer escalations
• Ability to stand in an enclosed area 100% of your shift while assisting customers
• Ability to attend a one week new hire training in Denver, CO. (company paid)
• Count bank accurately
• Maintain end-of-shift paperwork and closing procedures
• Meet all sales goals as directed
• Participate in the end of the month inventory
• Responsible for cleanliness of respective shop
• Demonstrate excellent salesmanship while maintaining a warm and friendly atmosphere
• Regular, predictable attendance in accordance with departmental policy
• Answer questions from customers with available product knowledge and demonstrate selling skills. Answer phone and handle phone shipping orders
• Operate a computerized cash register with accuracy
• Stocking, cleaning, and merchandising of the retail store
• Communicate with management in regards to staff and customer issues
• Additional duties and various projects as needed
• Responsible for reporting food safety and quality issues and initiate action, as necessary
• Follow all Food Safety guidelines, but not limited to
• Ability to work in a growing, fast-paced retail environment with a positive attitude
• Must be reliable and flexible, and available to work weekends, holidays

Temporary Retail Sales Associate, Flex Resume Examples & Samples

• Meeting and making a connection with customers, asking questions and listening to shoppers' needs, then giving options and advice on meeting those needs
• Ensuring that fitting rooms are ready for customers by promptly clearing our merchandise and returning it to the proper area of the selling floor
• Learning Macy's systems and procedures to enhance selling efficiencies and complete support duties

Wp-retail Sales Associate Resume Examples & Samples

• Greets and converses knowledgeably about the store products with the guests
• Presents the store merchandise in a pleasing, polite manner to the guest and satisfies their product needs, wants and desires in order to ensure an excellent, quality filled, and safe resort and mountain experience
• Is able to attend to more than one guest at a time
• Is able to aggressively close a sale
• Is able to up-sell and add-on sell with each sale
• Is able to maintain store standards of cleanliness
• Operates with efficiency the computer point of sale system, (cash register)
• Have excellent cash handling and credit card handling skills
• Is a team player and understands and exhibits cooperation
• Merchandises products in an attractive, effective manner with focal points
• Experience in and successful at meeting deadlines
• Must be available to work overtime, weekends, holidays and respond to emergency schedule changes, as business requires
• Must able to speak and write English as a primary language
• Excellent verbal and written communication skills required in dealing with guests, supervisors, fellow employees, managers, and other departments
• Must possess a friendly, outgoing personality being able to approach guests with a positive attitude, a smile, and help them in their in-store needs, wants, and desires
• Able to lift, carry, or otherwise move and position a minimum of 50 pounds on an occasional basis
• Manual dexterity to operate a computer and other common office equipment on a constant basis
• Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis
• Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis
• Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees

Sb-retail Sales Associate Resume Examples & Samples

• Previous cash handling experience required
• Prior experience with RTP preferred
• Exceptional people and language skills; Good communication skills are required
• Must have basic mathematical skills - add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, decimals and percents
• Must maintain neatly, groomed appearance, abide by the uniform policy
• Basic computer experience helpful
• Multi tasking skills
• Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski & Resort Corporation’s Service Excellence standards
• Provide exceptional guest service and address guest service needs and guide them with regard to their options for purchases
• Assess store needs, based on volume and guest concentration, move from station to station within a single shift, to ensure efficiency and guest satisfaction
• Merchandising and store preparedness, building and maintaining displays and store presentation
• Inventory control, restocking products, and tracking theft (theft prevention) and product movement
• Check email to ensure that they are up-to-date on Company and department and events and information
• Additional responsibilities depending on specifics per shop, for example running errands, attending special meetings, store organization, cleaning, and trash removal, etc
• Safety and security awareness and protocol
• Seeking education and product knowledge through literature that comes with product, on-line product sites and attending company sponsored clinics
• Daily cash handling and reporting
• Compliance with all company policies and procedures as well as any regulatory requirements
• Prescribe to and execute the five key parts to our selling practice which are: GUEST – Greet, Understand, Educate, Sell and Thank
• Develop outstanding product knowledge and use this knowledge as a selling tool
• Ensure all retail functions are carried out efficiently and in a timely manner
• Follow all standard operating procedures which mirror the resort’s exceptionally high retail standards
• Responsible for providing all retail services
• Product merchandising and inventory control
• Conduct the daily cash out
• Ensure that store housekeeping duties are completed on a regular basis
• No past retail experience necessary, but considered a strong asset
• Must be guest oriented with a positive and friendly manner
• Must have strong computer and/or cash handling skills
• Ability to organize and multi-task effectively
• Must demonstrate a high level of enthusiasm and energy and thrive working in a dynamic sales environment
• Must be willing to work in other stores if needed
• Must be able to lift 20 kilos
• Must be able to work with co-workers in a cooperative and friendly manner
• Ability to maintain a flexible work schedule including holidays, evenings and weekends
• Responsible for ensuring that the general operation of the store is carried out in the most professional, organized, and profitable manner possible
• Opening and closing the store as required
• Excellent oral and written communication skills complimented with a friendly and professional manner
• Must be able and interested in supporting a team environment and adhering to the Toronto Blue Jays Mission and Policies
• Developing working relationships with paint contractors
• Promoting assorted products to compliment paint products
• High school diploma or equivalent certification
• Attend to details while engaging in work of a repetitive nature
• Ability to work flexible shifts and hours, including Saturday, Sunday and Holidays, if applicable
• Ability to lift 80 lbs. infrequently and 40-60 lbs. routinely
• Working knowledge of Microsoft Office and internet applications
• Must pass a drug test and a background check

Retail Sales Associate, Full &, Cheshire, UK Resume Examples & Samples

• Accountable for ensuring individual performance consistently achieves or exceeds sales. KPIs and profitability goals through the effective servicing of customers
• Successfully complete all training programs require for the role, both domestic and global to drive results within the store
• Accountable for ensuring execution and maintenance of all Visual guidelines as well as guaranteeing the visual presentation of the store always meets or exceeds PUMA Standards
• Required to work non-traditional hours, weekends, evenings, holidays, overtime may be required in this position
• Focused, customer service orientated, with experience in a retail environment, with a results driven track record

Retail Sales Associate, Fresno Resume Examples & Samples

• Assist in community development focused marketing and consumer engagement events to identify leads for nurturing
• Assist existing Kaiser Permanente members with education, information, and member services
• Basic knowledge of enrollment process and sales channels for Small Group/SHOP, Individual and Medicare members preferred
• An understanding of the competitive landscape for health care and health insurance in California including carriers, plans/benefits and pricing preferred

Certified Retail Sales Associate Resume Examples & Samples

• Proves competencies in bank operations by passing each of the following
• Assumes additional duties as required, such as, but not limited to balancing ATMs, processing deposits, etc
• 2-5 years: General and specialized experience, specifically having the knowledge to prepare balance reports
• Resolve guest complaints, ensuring guest satisfaction
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas
• Pick up, count and maintain bank
• Operate P.M.S. (Property Management System) and maintain security of system
• Sell merchandise and enter sales and payments in the P.O.S. (Point of Sale) system
• Maintain floor stock ensuring shop is fully stocked and neat in appearance
• Process merchandise returns
• Fluency in English both verbal and non-verbal
• Provide legible communication and directions
• Compute basic mathematical calculations (add, subtract, multiply and divide numbers)
• We are searching for individuals with 1-2 years of sales experience in a customer service-related environment
• You are an outgoing person with a flexible schedule allowing you to work shifts that may include nights, weekends and holidays
• You are able to lift and carry up to 50 pounds with appropriate equipment
• You have basic computer skills and are able to quickly master software that is new to you
• You are currently authorized to work in Canada and available to begin work in Vancouver immediately
• Apply online or in-store at 420 Howe Street, Vancouver
• Ability to be trained and crossed utilized at Corporate store and World of Coca-Cola Retail Store Function as a source of knowledge about retail merchandise to include: product knowledge, and inventory levels (in-stock and out of stock)
• Demonstrate features and benefits of merchandise/product in order to educate the guests and promote sales
• Proficient use of Point of Sales (POS) devices and machines. High degree of accuracy in handling all retail transactions
• High degree of salesmanship to include: approaching and acknowledging guests, assessing guest’s needs and making recommendations, suggestive selling and closing the sale
• Participates in organizing and executing the bi-annual inventory and performs scheduled inventory updating/cycle counts. Assist with all price changes and ticket merchandise prior to staging on sales floor. Assist with merchandise order placement, processing and replenishment
• Act Like an Owner: Deliver results, creating value for our brands, our system, our customers and key stakeholders
• Inspire Others: Inspire people to deliver our mission and 2020 vision demonstrate passion for the business and give people a reason to believe anything is possible
• Collaborate with the System, Customers and key Stakeholders: Develop and leverage relationships with stakeholders to appropriately stretch and impact the system
• Lives the Value: Demonstrates the values of The Coca-Cola Company through words, actions and by example; fosters an environment that reflects the values of the company
• Guest Service: Ensures that the guest remains top priority before, during and after the purchase
• Organization: Ability to organize, prioritize assignments and meet deadlines
• Accuracy: Ability to handle cash and provide change without error
• Business Etiquette &Professionalism: Communicate effectively with guests, members of management and ambassadors. Ability to communicate with others, via telephone or in person, in a professional and helpful manner while simultaneously building credibility and rapport. This includes the ability to understand, be diplomatic and tactful, demonstrate appropriate behavior in social situations and maintain composure in negative circumstances in order to achieve results
• Communication: Ability to represent The Company effectively in a public forum through verbal and visual presentations, delivering guest service that enhances the reputation and image of The Company
• Flexibility: Ability to change or adapt work practices, priorities or to reschedule activities in response to changing conditions or multiple work demands
• Salesmanship: Demonstrated practice of investigating and satisfying customer needs through a process that is efficient, fair, sincere, mutually beneficial, and aimed at long-term productive relationship. In addition to the above responsibilities, there may be additional responsibilities to fulfill the Retail Ambassador position requirements
• Candidates will be selected based on the following: Performance history
• Trained and cross utilized in front and back of house (ability to work front and back of house)
• Attendance and Punctuality
• Must be able to perform well in abehavioral/scenario based interview
• Accurately operates cash register and monitors gas console. Follows all cash handling procedures involving cash, credit cards, checks, lottery, and drops. Properly and accurately accounts for all sales transactions. Maintains accurate inventory through correct pricing
• Keeps store clean, stocked and in first class condition at all times. Maintains high cleaning standards including parking lot, restrooms, stockroom, and equipment. Cleans all spills to remove safety hazards
• Acknowledges all customers and provides the highest level of customer service including greeting, suggestive selling, and thanks while maintaining a high degree of professionalism and encouraging customers to return. Assists customers in locating items in the store
• Complies with suggestive selling program. Builds displays to promote customer awareness of sale items and generate additional sales
• Performs other duties as assigned or requested
• Mathematical skill to count, copy, and record figures
• Skill in operating various machines typical in the retail setting, such as cash register, credit card machine, and gas pump console
• Written communication skill to fill out routine forms and records
• Oral communication skill to give, receive, or exchange information with co-workers, customers, and vendors in a courteous and professional manner
• Interpersonal communication skill to work effectively with others in order to coordinate activities and complete assigned tasks
• Ability to read and understand written instructions, memos, and procedure manuals
• Ability to follow specific, step-by-step instructions, standard procedures, and operating guidelines
• Ability to concentrate on the task being done in spite of distractions from others
• Ability to identify routine problems and situations that require a decision
• Ability to provide a high level of customer service to by waiting on customers in a courteous manner and on a timely basis
• Ability to work effectively with close and/or general supervisory guidance
• Sell multiple products to customers, meet and greet, service customers
• Engage customer in conversation –product knowledge
• Heavy amounts of stock functions: stock processing, filling and stocking floor racks and back-stock racks, in-store inventories, shifting bins and walls of product, etc. Physical work load and manual labor to be performed by associates may be heavy (warehouse environment)
• Ensure that Warehouse store visual standards are met, including proper product placement, advertisement displays are arranged appropriately to promote sales, etc
• Price merchandise boxes
• Obtains merchandise requested by customer or receives merchandise selected by customer
• Answers customer’s questions concerning merchandise
• Totals price and tax on merchandise purchased by customer to determine bill if trained to do so
• Accepts payment and makes change if trained to do so
• Wraps or bags merchandise for customers
• Cleans shelves, counters, tables, floors and overall store
• Calculates sales discount to determine price
• All employees are required to use ladders as an essential function of this job, as that is part of the daily duties to maintain the store’s daily operations and in order to service customers. Therefore, dress code and safety policies must be followed. This is also outlined under the PHYSICAL DEMANDS section of the job description
• Deep product knowledge with ability to clearly and effectively communicate and demonstrate product features, pricing and program offers
• Develop and execute product demonstration programs, device workshops and special events for a retail setting
• Open and close point-of-sale system, balance register and make cash deposits daily
• Ability to work flexible work hours including nights and weekends
• Willingness to roll up one’s sleeves to get the job done

Retail Sales Associate Jefferson Davis Highway Resume Examples & Samples

• Provide exceptional service to our Customers and Sales leads over the phone as well as to walk-in Customers
• Operate POS system and take payments
• Responsible for collections of delinquent accounts
• Hourly Base + Bonus
• Paid training
• Paid Time Off- Vacation, Holidays, Sick, and Personal
• Medical – Company pays up to 70% of premium – even on family coverage
• Dental & Vision
• 401k Retirement plan with match
• Company paid short-term disability
• Tuition Reimbursement
• Teammate Discounts
• No Late Hours
• Ability to work in the office and outside

Contingent Retail Sales Associate Resume Examples & Samples

• 1 Greets customers, patients and Health System employees with courtesy. Demonstrates excellent customer
• 2 Organizes the cashier area to receive customers by procuring currency bags and filling cash register and credit
• 8 Trains new staff

Homestore Retail Sales Associate Resume Examples & Samples

• Commission vs Draw compensation experience
• Work schedule includes weekends, holidays, and evenings
• Proven sales or customer demand work history

Lead Retail Sales Associate Resume Examples & Samples

• Operates cash register and receives payment from customer in cash or credit card, accurately counts and provides change to customers as required
• Requires a High School diploma or general education development (GED) diploma
• Requires a minimum of 6 months cash handling and customer service experience
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
• Ability to lift and/or move up to 40 pounds

Monmouth Retail Sales Associate Resume Examples & Samples

• Resolves all customer complaints in a manner consistent with company policy, and with customer satisfaction in mind
• Ensures that all customers receive receipts on all purchases
• Participates in physical inventory counts as required

Retail Sales Associate, Hayward Resume Examples & Samples

• Prospect and qualify new business leads provided by consumer interaction in a retail sales environment. Utilizing electronic contact management systems, national quoting engines and the state-based Exchange portals for California, identifies, follows up and triage leads, individual quotes to facilitate sales and attainment of production targets and margin. Direct prospective individuals to the right benefit and product mix through analysis of needs
• Minimum two (2) years of experience in health care insurance or membership sales, marketing, customer service or retail sales experience preferred
• A basic understanding of health care reform including the most significant provisions of the Affordable Care Act preferred
• Bi-lingual. English/Spanish preferred

Retail Sales Associate, Las Vegas Boutiques Resume Examples & Samples

• Use basic selling skills to assist in reaching sales goals including: guest interaction, suggestive selling and product and show information
• Handle cash registers quickly & accurately
• Maintain the appearance of the retail store on a daily basis including stocking the floor, folding and all aspects of cleaning
• Accurately counting in merchandise upon arrival of shipments and filling out proper receiving documents
• Perform regular inventory counts in the retail store and in storage areas
• Assist in quality control of merchandise and properly distribute any damaged items
• Handle guest phone orders as well as properly preparing order to be shipped
• Adhere to all company polices with an emphasis on proper dress code and attendance
• Adhere to all OSHA regulations and maintain safety procedures for staff and customers
• All other duties as assigned by the Retail Manager
• Retail or similar guest service related experience with cash handling experience
• English, another language would be beneficial
• Familiarity of basic computer literacy and knowledge of basic math functions such as addition, subtraction, multiplication, and division
• Ability to work a flexible schedule, including evenings, holidays, and weekends
• High attention to detail with great organizational skills and the ability to multi-task
• Must be able work under pressure while maintaining a professional demeanor
• Ability to work well independently as well as part of a team
• Applicants must be willing to work and sell in high traffic areas of the property
• Ability to be on their feet for extended periods of time, climbing stairs and carry up to 50 pounds
• Have reliable means of transportation to get to and from shifts on time

Kiosk Retail Sales Associate Resume Examples & Samples

• Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all HMSHost customer service and cash handling policies and procedures
• Communicates all merchandise needs or issues to appropriate supervisors
• Maintains overall display and presentation standards, including stocking/replenishing merchandise, following visual merchandising guidelines, and general housekeeping duties
• Generates sales by determining customer’s needs
• Displays product knowledge by learning the merchandise, advantages and benefits
• Requires strong people skills
• Requires an engaging personality and a positive attitude
• All cashiering duties
• Ensure the shop is clean at all times
• Follow department policies, procedures and service standards
• Adhere to Fairmont Scottsdale Princess Grooming Guidelines
• Welcomes and professionally engages every guest to ensure customer expectations are met and the Ashley brand image is properly represented
• Follows the Ashley Sales Approach with each guest to maximize average sales per guest and ensure above minimum category sales goals. Asks questions and listens to guest needs; provides options and advise on meeting those needs. Performs product presentations, attempts to close each sales opportunity and adds on additional items and extended warranties to the sale
• Contacts customers by telephone, mail or e-mail after product delivery to ensure total satisfaction and establish next steps to continue to serve the customer in their home furnishing needs
• Completes post-sales order entry and administration processes
• Completes showroom floor recovery processes throughout the day
• Works vigorously on sales performance improvement by using available learning tools and programs
• Develops and maintains high levels of knowledge on Ashley business products and promotions
• Participates actively in sales meetings and one-on-one coaching sessions with store managers and trainers
• Demonstrates the company’s core and growth values in performance of all job functions
• Learns the furniture retail industry as a whole to establish a strong understanding of Ashley’s products and their positioning in the marketplace, as well as the processes and procedures in how the business is operated
• Picks up projects on the fly; performs other duties as assigned from time to time, such as cashiering
• Retail sales experience preferred, but not required
• Familiarity with furniture products and styles
• Exceptional relationship building skills
• Strong communication and listening skills
• Other: friendly, enthusiastic and energetic with a genuine desire to provide outstanding service

Retail Sales Associate st Shift Resume Examples & Samples

• Customer service and cash handling experience preferred
• Requires the ability to bend, twist, and stand to perform normal job functions
• Experience in retail merchandise sales preferred
• Be a strong member of the Hospitality Team and deliver a world class experience in keeping with the brand and its personality, especially the coffee and community aspect
• Create the ultimate experience for the customer. Utilizes customer service techniques including active and reflective listening, paraphrasing, repeating customers statements, empathizing, and checking for understanding. Uses professional language with the ability to remain calm and courteous when handling difficult situations on the phone or in person
• Brew coffee and make specialty drinks to exacting standards. Maintain and clean all coffee related equipment, including airpots, grinders, espresso machine, condiment area, plus front-of-the-house and back-of-the-house areas
• Answer all coffee related, Keurig, train station and community questions as required
• Answer the cafe phone and provide product information as well as directions to visitors
• Ring up customers using POS system and follow all company procedures while handling money
• Ability to act as a visitor center host and guide tours through the coffee museum as well as impart knowledge about Keurig Green Mountain, Waterbury, and the state of Vermont
• Ability to make on the spot judgment calls to ensure a world class experience to our customers
• Develop a knowledge of all processes and procedures performed by the Café and Visitor Center
• Acquires and maintains an in depth knowledge of all Keurig products, programs and services
• Ability to easily navigate to and gather information from the internet, the company intranet, greenmountaincoffee.com & keurig.com
• Collaborate with other teams to meet or exceed shared goals
• Willingness to take on new challenges and learn assigned tasks readily
• Ability to prioritize multiple tasks in a fast paced environment in a positive manner with attention to detail
• Must be receptive to a trainer. Successfully cross-train as requested to develop and broaden skill set to support team and company-wide initiatives
• Follows all policies, procedures, ergonomic standards and safety requirements directed by Keurig and the department
• Possess advanced customer service skills; previous retail and/or customer service experience
• Problem solving and complaint resolution skills
• Experience with Microsoft Office Applications (Outlook, Excel, Word, and Internet Explorer)
• Ability to work flexible hours including weekends, holidays and special visitor center events
• Ability to speak French fluently is a plus
• Ability to uphold Safety standards, participates in Continuous Process Improvement on the job, and follow our Manufacturing best practices
• Ability to get along with others, be punctual, and follow instructions
• Serve Safe certification a plus
• Ability to follow Keurig policies and procedures as well as our Operating principles

Retail Sales Associate Logo Shop Resume Examples & Samples

• Welcomes customers to the outlet in a friendly, courteous manner
• Becomes familiar with all outlet items and inventory, and provides assistance and information to customers
• Ensures proper inventory control, by maintaining accurate records of merchandise sold and stock on hand
• Maintains a working knowledge of facilities and special and upcoming events on property, in order to advise customers of same, whenever possible
• Assists in creating and setting up displays of merchandise
• Inspects merchandise, to ensure it is correctly priced and displayed
• Responsible for maintaining a consistent, regular attendance record

Retail Sales Associate Off Site Resume Examples & Samples

• Operates the cash register, to accept payment for retail sales, in the form of cash, credit, and complimentaries, making correct change as required and balancing cash register, at closing or end of shift
• Maintains a neat, clean and completely stocked work area
• Communicates important, relevant information to following shift
• Works to achieve and maintain a maximum level of customer service and satisfaction
• Facilitates the flow of information, by attending regularly scheduled departmental meetings

Cashier / Retail Sales Associate Resume Examples & Samples

• Provides prompt, courteous customer service by discovering guest’s needs
• Maintains knowledge of all products offerings and promotions
• Completes all required paper work accurately (vendor invoices, job assignment sheets, etc.)
• Must be at least 18 years or older to apply
• Ability to perform essential duties
• Ability to perform the four basic arithmetic operations (add, subtract, multiply, divide.)

Casher / Retail Sales Associate Resume Examples & Samples

• Performs service transactions in accordance with company policy such as s lottery sales and redemption; vendor coupon redemptions; company approved credit cards, and etc
• Maintain gas island cleanliness, safety, and stock levels (oil spills, windshield fluid, pumps, and etc.)
• Demonstrates knowledge in sales, and provides exceptional customer service
• Ability to read and interpret documents such as rules, operating and maintenance instructions
• Ability to bend at the waist with some twisting, up to one hour of the workday

HMK Retail Sales Associate Resume Examples & Samples

• Must be at least 16 years of age with appropriate work permit as required
• Ability to work a flexible schedule that meets the needs of the business, including, the day before and after major holidays, evenings and weekends. This includes availability to work opening and closing shifts
• Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds; i.e., fixture parts and cartons
• To be considered for an SAII role you must meet the following: 18+ years of age with appropriate work permit as required. 1+ year’s previous experience in retail, sales or customer service OR 6+ months experience in a Hallmark Corporate Store. Available to open and close the store a minimum of 3 times per week and 2 weekend shifts per month
• High school diploma / GED or above
• 1+ years of previous experience in retail, sales or customer service for SAI and 2+ year’s previous experience in retail, sales or customer service for SAII
• Ability to demonstrate strong customer-focused engagement on and off the sales floor
• Demonstrated success working as a member of a team
• Strong sense of urgency, flexibility and willingness to adapt to change
• Desire and ability to learn the business
• Proficiency and comfort using a computer and other technology

Retail Sales Associate to Stockholm Sweden Resume Examples & Samples

• Provide consistently high standards of Customer Experience within the store in accordance with PUMA's Brand Values and service standards
• Attend and participate in Loss Prevention education, training and awareness programs
• Required to work non-traditional hours, weekends, evenings, holidays, overtime may be required in this position. Store is open Mon-Fri 10.00-20.00 and Sat-Sun 10.00-18.00
• Be motivated with strong communication and organizational skills

Retail Sales Associate, / Cashier Resume Examples & Samples

• Assist members and clients in planning, domestic travel such as car rentals, hotel reservations and domestic vacation packages, by recommending and selling various travel products with a concentration on Preferred Partner products. Invoices, processes payments and ensures proper travel documentation. Comply with all ARC regulations and AAA Club Alliance (ACA) policies and procedures in the collection and handling of assets
• Counsel members concerning travel requests by explaining and/or preparing auto touring materials
• Delivers extraordinary customer service to AAA members by accurately answering questions and interpreting club policy. Provides members with all necessary instructions to ensure a complete understanding of the services that will be rendered. Gives an accurate Estimated Time of Arrival
• A competitive salary of $14.25 to $17.25/hour, depending on experience

AAA Retail Sales Associate Resume Examples & Samples

• Proficient using the Internet, AAA Intranet, Travel booking sites, airline reservation system and other applicable legacy and web-based PC applications used to process work and service Member requests
• A competitive salary of $11.75 to $13.50/ hour, depending on experience
• Comprehensive benefit package including over 3 weeks of Paid Time Off during the first year, 401(k) plan with a company match, Medical, Dental, Prescription, and Vision Coverage, Tuition Reimbursement,Life Insurance, and Flexible Spending Accounts to highlight a few of the offerings
• Keywords: Sales Associate, Retail Sales, Travel Sales, Membership Sales,Travel Agent
• All the requirements of Level I and II
• Support the cashiering function by accepting payments, preparing bank deposits and daily close-out tasks
• May lead, guide, direct and train other retail office associates. May assist associates with more complex customer issues or inquiries and assist in the resolution of complaints
• Position is eligible for an Individual Incentive Plan based upon sales success

Retail Sales Associate / Cashier Resume Examples & Samples

• Learn and use established sales and service techniques to improve member/client retention, to meet or exceed quality standard scores, and to meet established productivity goals
• Counsel and sell Financial Services products
• Properly answers and accurately processes incoming overflow telephone calls from the Roadside Assistance Call Center (RACC). Takes action, as necessary, to respond to a member's emotional state (e.g., calming down someone who is angry, providing reassurance to someone who is fearful), in addition to performing the technical aspects of processing the service request
• Assists members, utilizing AAA maps and/or a PC based map program, to determine their breakdown location or tow destination
• All the requirements of Level I
• Respond to member requests related to the utilization of their member benefits and assist the member in understanding the value of their membership.​
• A competitive salary of $16.50 to $17.00/hour, depending on experience
• Comprehensive benefit package including over 3 weeks of Paid Time Off during the first year, 401(k) plan with a company match, Tuition Reimbursement,to highlight a few of the offerings

MCM Retail Sales Associate Resume Examples & Samples

• Greets all customers, rings sales on the register, gives correct change and sales receipt, and bags merchandise
• Answers phones promptly and courteously, and takes accurate messages when necessary
• Maintains floor standards, customer service standards, and utilizes selling skills
• Folds and hangs merchandise, replenishes stock, and maintains stock on racks, shelves, glass cases, armoires, and in stock room
• Assists in preparation of physical inventory or cycle counts
• Follows cash handling procedures, including counting cash, checking counterfeit currencies, checks, charges, charges to an expense center, and comps
• Writes information on Sales Associate report and deposits daily revenue in employee bank for next shift
• Upsells items and/or uses suggestive selling to guests whether working in commission or non-commission positions
• Promotes the brand during interactions with guests
• Promotes and maintains the highest level of guest service while staying alert to guests’ needs
• Responds effectively to guest inquiries related to the property and the local area while providing excellent service
• Resolves guest complaints within scope of authority, and notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
• Must have At least six (6) months of previous cash handling experience

Sjsemi Retail Sales Associate O Resume Examples & Samples

• 1 Assertively greets customers, patients and Health System associates with courtesy. Demonstrates excellent
• 9 Participates in inventory level analysis and communications with vendors
• 10 Appropriately utilizes downtime to assist Department operations
• 11 Performs other duties as assigned
• Develop self and ensure individual performance is optimal
• Contribute to team effectiveness
• Collaborate with internal/external customers
• Handle POS transactions accurately and efficiently
• Proficient in Microsoft office suite
• A competitive salary, depending on experience
• An all-inclusive benefits package consisting of medical, dental, and vision insurance; short-term and long-term disability, as well as life insurance. We also offer a 401K plan with a company match up to 7%
• Up to 3 weeks of Paid Time off accrued in your first year and a free AAA Membership

China Retail Sales, Associate Resume Examples & Samples

• Work closely with senior sales to facilitate client relationships and account management
• Responsible for day to day management of sales support activities for the Retail sales team
• Coordinate and partner closely with different internal departments, including legal, compliance, and operations teams to ensure seamless sales operations
• Work closely with China Marketing team for new products and campaign launches as required
• Support due diligence on clients and facilitate onboarding of new funds
• Responsible for regular reporting, analyse reports and sales data and be able to highlight potential issues
• Conduct marketing / industrial research and suggest solutions for client issues / problems
• Responsible for providing performance data to clients, answering client queries on products and other sales related matters
• At least 3-5 years relevant experience in investment management / wealth management industry
• Sound knowledge in financial markets / mutual funds
• Proficient in both written and spoken English and Mandarin Chinese - ability in Chinese-English/English-Chinese translation. Proficient in Chinese character input is a must
• University graduate, preferably in a business or finance related discipline
• Ability to multi-task in fast-paced environment
• Mature and independent, self-motivated and a strong team player

Related Job Titles

Sales Associate Resume Example for 2024 [Job Description, Skills & Tips]

As a sales associate, you know the importance of persuasion.

With your positive attitude and effective communication skills, you can get any customer to buy any product…even if they don’t actually need it.

But it’s one thing to persuade customers into buying items and another thing to persuade the recruiter into hiring you. 

For the latter, you need an effective sales associate resume!

And, because sales skills tend to shine best in person, you might struggle to translate them into a winning sales associate resume.

Well, worry not! 

This guide includes everything you need to know about writing a sales associate resume, including:

• Sales Associate Resume Example (Better Than 9 Out of 10 Resume Examples)

Step-By-Step Guide to Write Your Sales Associate Resume

30 sales associate skills to put on your resume.

…and more! 

Sales Associate Resume Example

Not bad, right? 

Here are the elements that make this sales associate resume example so effective:

• Chronological format. The sales associate resume example above uses the reverse-chronological resume format, which is the most popular resume format all around the world.
• Relevant contact information. This sales associate resume example includes all the essential contact details, such as the candidate’s name, email address, and phone number, as well as their professional LinkedIn URL.
• Attention-grabbing resume summary. In just two sentences, the sales associate resume summary above highlights the candidate’s strong points and achievements.
• Work achievements. The sales associate resume example above focuses more on the candidate’s achievements over their responsibilities, which helps them stand out from other candidates.
• Bullet points. This sales associate candidate has structured the resume information in bullet points, which are much easier to read than a block of text.
• Relevant skills. The sales associate resume example above only mentions sales-related hard and soft skills. 
• Additional sections. This sales associate resume example includes extra sections such as volunteering experience, languages, and other skills that are valued in customer service and can help the candidate stand out more.

If you're interested in a different job position, check out these related resume examples:

• Sales Resume
• Marketing Executive Resume
• Marketing Resume

So, without further ado, let’s go through the process of writing a sales associate resume that’s just as compelling as the resume example above.

Here’s exactly what you need to do:

Step #1. Format Your Sales Associate Resume the Right Way 

As we mentioned above, you want to go for the reverse-chronological format for your sales associate resume. That’s the most popular resume format (and a favorite among recruiters!).

Here’s what it looks like:

The other two popular resume formats are functional and combination : 

• The functional resume format is skill-based, so you should only choose it in case you have no sales-related work experience but have industry-related skills.
• The combination resume format, on the other hand, should only be used in specific cases, such as employment gaps or in case of a career change. So, as a sales associate, this resume format is probably irrelevant to your situation.

All in all, none of these formats will do nearly as good of a job highlighting your experience and achievements as the reverse-chronological resume format , so don’t think twice about using it.

So, now that you’ve picked a format for your sales associate resume, you should focus on the resume layout , which includes:

• Use a professional font . You should use a simple, yet professional font style throughout your sales associate resume (yeap, that excludes Comic Sans & Co.).
• Choose the right font size. Go for 14-16 pts for headings and 11-12 pts for the body of your sales associate resume. Anything smaller will be hard to read and anything bigger might make your resume spill over to page 2.
• Use bullet points. Organizing the information in your sales associate resume in bullet points makes your resume look clean and helps the recruiter to skim your sales associate resume.
• Keep your resume short. It’s best to fit your sales associate resume in one page - that way, you can be 100% sure the hiring manager, busy as they are, will read it all. After all, they go through countless applications daily and they don’t usually spend more than a mere 7 seconds on each resume .
• Save your resume as a PDF file . Unless asked otherwise, save your sales associate resume in a PDF format to ensure it looks the same on every device and OS.

Use Our Tried & Tested Templates

If you’ve ever tried making a Word resume, you know that formatting alone takes ages.

You have to tweak the margins, pick the font, adjust its size, and the list goes on…

Instead of wasting your time on all of that, you should just be focusing on perfecting the content of your sales associate resume.

How do you ask?

It’s simple - just use one of our professional resume templates and jump straight to filling in the contents of your sales associate resume.

Our resume templates were created in collaboration with professional recruiters, so you don’t just win time - you get a free, professional, and visually appealing sales associate resume!

You can see for yourself how our tried-and-tested templates compare to traditional, black and white templates.

Step #2. Add Your Contact Information

Once you’re done with formatting, you can focus on the contents of your sales associate resume.

First things first - fill in your contact information (correctly!) so that the company can successfully reach out to you.

Here are all the contact details you should include:

• Your full name
• Your professional title
• Your phone number
• Your email address
• Your location (city and state)

If you are active on LinkedIn, make sure to include your profile’s URL, too.

Here’s an example of all the above:

Scott Michaels

Sales Associate

012-345-6789

[email protected]

Los Angeles, California

linkedin.com/in/scott.michaels

Step #3. Write an Appealing Sales Associate Resume Summary or Objective 

Your next step is to write a sales associate resume summary or objective.

Both of these 2-3 sentence paragraphs go at the top of your sales associate resume to show recruiters you’re a relevant candidate in a matter of a few seconds (and get them to read the rest of it).

However, you only need to use one. 

If you have plenty of work experience , you should write a resume summary to paint a picture of your professional background and highlight your top skills or achievements.

As such, an impactful resume summary can include:

• Your position and years of experience
• Your most relevant sales skills
• 1-2 professional achievements

Here’s an example of an effective sales associate resume summary:

• Enthusiastic and customer-oriented Sales Associate with 4+ years of experience in sales, specializing in the sale of home improvement items. Excellent customer service, communication, and collaboration skills. Awarded Employee of the Year in 2021 for regularly exceeding sales target quotas.

Now, if you’re still in high school looking for a part-time sales associate job or a recent graduate without work experience, you should use a resume objective to introduce yourself, your skills, and your professional goals.

To write an effective resume objective, just mention the following:

• Your industry-related degree (if applicable)
• What sales background makes you the right fit for the company
• Why do you want to work for the company

Here’s an example of an appealing sales associate resume objective:

• Outgoing and helpful costume design student, who is passionate about fashion and genuinely enjoys working with people. Looking to apply the strong customer service skills acquired from a summer job as a cashier in Company Y to help ensure customer satisfaction as a sales associate in your fashion boutique and learn more about fashion trends.

Step #4. Make Your Sales Associate Work Experience Stand Out

After you’ve grabbed recruiters’ attention with your resume profile, you should focus on your work experience section.

First, let’s address the basics.

Here’s how you should format your work experience section:

• Start from your current/most recent position and go back in time from there. If you have lots of experience in sales, only list your most relevant and recent positions. The recruiter won’t care about the summers you spent doing garage sales as a teenager.
• Begin each entry with your job title. Your job title should accurately describe your current/previous role.
• Continue with the company name and location. If the company isn’t well-known, you can also briefly describe it.
• Include the employment period. Use the mm/yyyy format to show how long you worked at the job.
• Add achievements and responsibilities. Go for 5-6 bullet points for your most recent jobs and 2-3 bullet points for older roles. 

Now that you know how to format the work experience section, let’s dig a little bit deeper:

You may or may not know this, but more than 13 million people are working in sales in the United States alone. 

And, of course, many of them are sales associates.

So, how can you make sure your sales associate resume stands out in such a big crowd?

Well, how you write your work experience section plays a big part:

The key is to focus more on your achievements over your responsibilities as much as you can.

Think about it - while most sales associates share the same responsibilities, such as helping customers and operating the cash register, your achievements are what can really set you apart from other candidates. 

So, as you write this section, ask yourself: how did your work affect the company? 

Perhaps you increased sales or customer satisfaction? Or maybe you’ve been awarded Employee of the Month?

No matter the achievement, make sure to mention it and make it as quantifiable as possible to really back your claims with hard evidence.

Here’s how an achievement-oriented sales associate work experience section should look like:

Make-up Sales Associate

Company X   

01/2019 - 12/2021

• Assisted over 50 customers every day in selecting the best cosmetic products for their skin type.
• Efficiently operated Point of Sale systems.
• Showed initiative to assist team members in handling customers, cash operations, and store maintenance when needed.
• Stocked and organized make-up counters 15% faster than other sales associates.
• Won Employee of the Month Award in April 2020, June 2020, and August 2021 for outstanding customer service.

What if You Don’t Have Work Experience?

Many people find their first job in sales, so don’t stress if you don’t have work experience .

To make up for your lack of professional experience, you can instead focus on other types of sales-related experience you may have.

The options are plenty. For example, you can mention volunteering , internships, academic projects, extracurricular activities, etc.

After all, being a sales associate is all about helping customers, communicating effectively, and making sales, so if you have any related experience, just write it down!

Here’s what this could look like:

Animal Shelter Volunteer Animal Shelter X

06/2018 - 12/2020

• Assisted 30+ people in choosing the right pet for adoption.
• Consulted people on pet adoption-related questions.
• Cleaned and maintained animal living spaces.

Step #5. List Your Education Right

A sales associate position doesn’t include many academic requirements.

This is probably why working as a sales associate is one of the best jobs for high school students .

So, whether you’ve been working as a sales associate for some time now,  are still in high school, or graduated college, you should keep your education section short and to the point.

Simply list your highest degree and include the following:

• Degree name
• University, college, high school, or other institution attended
• Location (optional)
• Years attended

Here’s what this looks like on the resume:

BA in American Studies

The University of Groningen, The Netherlands

09/2012 - 06/2016

Now, in case you don’t have any work experience or sales-related experience, you can mention your education first. 

Additionally, you can mention other details that add value to your application, such as relevant courses you’ve taken, academic achievements, GPA, Honors, and the like.

Step #6. List Your Sales Associate Skills

Skills are another key element to your sales associate resume. They can be a plus if you lack work experience in sales or help you stand out from other applicants with similar work experience as yours.

However, listing all your skills just for the sake of it is redundant and won’t really help you land the job.

So, instead, you should tailor your sales associate skills section for the position you’re applying for.

Now, the best way to go about it is by carefully reading the job ad. 

Does it mention some specific skills the company is looking for in a candidate? 

If your sales skills match any of the skills listed in the ad, make sure to include them in your sales associate resume.

And, in terms of formatting,  it’s generally advised to list your hard and soft skills separately.

Are you still unsure which skills to include in your sales associate resume? 

Worry not! We’ve compiled a list of the 30 most in-demand soft and hard skills for sales associates to give you some inspiration.

20 Soft Sales Associate Skills

• Customer Service
• Communication Skills
• Active Listening
• Helpfulness
• Organizational Skills
• Time Management
• Stress Management
• Conflict Resolution
• Problem-solving
• Adaptability
• Interpersonal Skills
• Multi-tasking
• Emotional Intelligence
• Persuasiveness
• Attention to Detail
• Negotiation Skills

10 Hard Sales Associate Skills

• Cash Register Operation
• Microsoft Office
• Point of Sale Systems
• Product Knowledge
• Stock Management
• Brand Awareness
• Visual Merchandising
• Store Maintenance

Step #7. Include Relevant Additional Sections 

If you still have some space on your sales associate resume, consider making use of some additional sections.

While they aren’t as important as your work experience or skills, additional sections can give you the edge you need over candidates with very similar resumes to yours.

Not to mention, these sections are especially useful if you’re still in school/university or recently graduated.

As a sales associate, you can add one or more of these additional sections:

• Languages. Do you speak any other languages than your native? If so, definitely include this in your sales associate resume! Languages are useful and highly valued in any job, but even more so in customer-oriented roles, as customers are more satisfied with and loyal to brands that offer customer service in their native language.
• Hobbies and interests. Including your hobbies and interests in your sales associate resume allows you to express your unique personality and skills. When relevant, list field-related hobbies/interests. For example, listing dog agility training as a hobby won’t help much if you’re applying to work in an electronics store, but it can definitely give you an advantage if you want to be a sales associate in a pet store.
• Awards and certifications. Perhaps you were awarded for selling the most vintage clothes in a charity event? If you want to work in a clothing store, definitely list that in your sales associate resume. Likewise, list any certifications related to sales, retail, accounting, and other related fields.

Here’s an example of how these additional sections should look on your sales associate resume:

English - Native or Bilingual Proficiency Spanish - Native or Bilingual Proficiency German - Limited Working Proficiency

• Programming
• Video Games

#8. Match Your Sales Associate Resume With a Cover Letter

By now, you should feel more confident about writing a job-landing sales associate resume.

And rightly so!

There is, however, one last step before you can put all that we covered into practice and that is to attach a sales associate cover letter to your resume.

Essentially, a cover letter is a 4-5 paragraph letter to the recruiter that aims to explain why you’re the perfect candidate for the position and a good fit for the company.

So, to do this effectively, instead of repeating what you’ve already said in your sales associate resume, your cover letter should explain more in detail anything important you didn’t have the chance (or space) to mention on your resume.

This may sound like a lot, but writing a compelling cover letter isn’t all that difficult. 

Here’s exactly what you need to do to write a convincing cover letter:

• Start your cover letter by including your contact information in the header.
• Greet the recruiter by their name or title, instead of the overly popular and outdated “To Whom It May Concern.”
• In the first paragraph, grab the recruiter's attention by mentioning your 1-2 top achievements.
• In the body of your cover letter, describe your work experience and skills in detail, explain your motivation to work for the company as well as highlight what makes you a good asset to their team.
• End your cover letter with a call to action.
• To make sure your cover letter is nothing short of perfect, check our cover letter writing tips and cover letter mistakes .

Want to impress the recruiter with your attention to detail? Make sure it matches your sales associate resume by choosing one of our cover letter templates !

Key Takeaways

And that’s all!

Now you’re ready to write the perfect sales associate resume AND cover letter to land the job.

But, before you do that, let’s go over some of the key points of writing your sales associate resume:

• Choose the ever-popular reverse-chronological format for your sales associate resume.
• Depending on whether you have work experience or not, catch recruiters’ attention with a resume summary or objective.
• If you have work experience, make it pop by focusing on your achievements. If not, you can write down any other relevant sales experience you have, including internships, projects, or volunteer experience.
• List any other additional information, such as languages, awards, and hobbies to make your sales associate resume stand out.
• Attach a convincing cover letter to your sales associate resume to help you land the job.

Suggested Reading:

• +150 Best Skills to Put On Your Resume
• Best Hobbies & Interests to Put on a Resume
• CV vs Resume - What is the Difference?

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Retail Sales, Associate Resume Sample

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Work Experience

• Greet all guests in store and anticipate, determine and responds to guests’ needs
• Responsible for cash handling, including credit card, traveler’s check, and gift certificate transactions
• Knowledge of restaurant and music hall for inquisitive guests
• Provide outstanding customer service to each customer by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid Oakley product knowledge and all other aspects of customer service as deemed necessary
• Aid customers in locating merchandise or finding the right solutions based on individual needs
• Achieve high levels of sales performance and results
• Be on your feet most of the day or moving on the sales floor or stock room. Physical activities include bending, kneeling, lifting, climbing, carrying, walking and/or reaching on a frequent basis
• Partner with store management team to support the retail sales team, encouraging a winning-attitude and enabling the team to meet or exceed sales goals and achieve consistently high levels of customer service
• Participates in trade shows, special events and/or business networking activities
• Hiring preference is given to those with solid sales experience and at least one year of related field experience
• Responsible for the completion and follow-up of customer accounts through interaction with
• Inspire Others:Inspire people to deliver our mission and 2020 vision demonstrate passion for the business and give people a reason to believe anything is possible
• Collaborate with the System, Customers and key Stakeholders:Develop and leverage relationships with stakeholders to appropriately stretch and impact the system
• Enter sales orders and schedule install appointments utilizing the Spectrum Billing system
• Integrity - We do the right thing, all the time
• Now - We operate with a sense of urgency and discipline
• Drives Innovative Business Improvements:Develops new insights into solutions that result in organizational improvements; promotes a work environment that fosters creative thinking, innovation and rational risk-taking
• Balances Immediate and Long-Term Priorities:Seeks to meet critical objectives while considering the impact of those decisions and activities on the ability to achieve long-term goals
• Delivers Results: Focuses on the critical few objectives that add the most value and channels own and others’ energy to consistently deliver results that meet or exceed expectations
• Imports and Exports Good Ideas: Relentlessly seeks shares and adopts ideas and best practices in and outside the Company and embraces change introduced by others
• Develops and Inspires Others:Builds and maintains relationships that motivate, guide, and/or reinforce the performance of others toward goal accomplishments. Develops self and others to improve performance in current role and to prepare for future roles; seeks and provides feedback and coaching to enhance performance
• Product/company knowledge and selling skills
• Basic reading/ math/computer skills

Professional Skills

• Excellent communication, reasoning skills, and computer proficiency skills
• Effective time management skills, detail-oriented and strong communication skills
• Demonstrate strong customer-focused engagement and consultative selling skills
• Accurately counts change back to the customer properly and demonstrates strong communication skills
• Outstanding verbal communication skills in-person and via telephone; excellent written communication abilities
• Strong computer skills including inventory software Flexible availability including weekends and holidays as needed
• Experience setting priorities effectively and using resources available

How to write Retail Sales, Associate Resume

Retail Sales, Associate role is responsible for customer, computer, basic, selling, retail, software, math, organizational, interpersonal, pos. To write great resume for retail sales, associate job, your resume must include:

• Your contact information
• Work experience
• Skill listing

Contact Information For Retail Sales, Associate Resume

The section contact information is important in your retail sales, associate resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

• First and last name
• Telephone number

Work Experience in Your Retail Sales, Associate Resume

The section work experience is an essential part of your retail sales, associate resume. It’s the one thing the recruiter really cares about and pays the most attention to. This section, however, is not just a list of your previous retail sales, associate responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular retail sales, associate position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Retail Sales, Associate resume experience can include:

• Organization: Strong organizational and follow-through skills
• Excellent communication skills in written, oral and presentation forms
• Self directed with excellent organizational and time management skills
• Effectively implements store priorities to achieve sales and service goals
• O Effective communication skills, written and oral, to allow accurate completion of work
• Good interpersonal and sales skills

Education on a Retail Sales, Associate Resume

Make sure to make education a priority on your retail sales, associate resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your retail sales, associate experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

• School you graduated from
• Major/ minor
• Year of graduation
• Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Retail Sales, Associate Resume

When listing skills on your retail sales, associate resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical retail sales, associate skills:

• Strong organizational skills, computer skills and excellent verbal/ written skills
• Experience setting priorities effectively and using the resources available
• Strong attention to detail and excellent communication skills are required
• Proven visual merchandising skills
• Have excellent listening and communication skills
• Demonstrated customer service skills and compassion to patients/family members

List of Typical Experience For a Retail Sales, Associate Resume

Experience for retail sales associate resume.

• Excellent problem solving skills and creative strategic planning skills
• Creates a memorable experience with every patient utilizing optical selling skills and NECE behaviors
• Effectively implements Management’s priorities to achieve sales and service goals
• Excellent customer service skills with the ability to build successful relationships
• Previous snow sport industry experience and/or demonstrated ability to maintain a working knowledge of products or trends within the industry
• Understand importance of effective sampling and demonstrate it consistently
• Demonstrates excellent product knowledge in a manner to help patients explore possibilities
• Accurate math skills and the ability to handle multiple tasks simultaneously
• Uses Selling Skills techniques by asking open-ended questions to determine customers’ needs, thereby driving the sale

Experience For Lead Retail Sales Associate Resume

• Self-motivated drive with computer literate skills
• Basic PC Skills/Knowledge Required
• Developing and maintaining good working relationships with suppliers
• Providing tailored solutions and fabulous experiences to our customers
• Being an excellent listener and communicator
• Providing excellent customer service to walk-in customers, phone inquiries and internet leads
• Offering a consultative sales experience to your customers
• Cash handling and previous billing system experience
• A competitive starting salary of $14.25/hour, depending on experience

Experience For Retail Sales Associate Seasonal Resume

• A competitive starting salary of $14.25/hourly, depending on experience
• A competitive starting salary of $12.25/hour, depending on experience
• Consistently promote company programs including warranty sales and Good Sam Memberships
• Consistently promotes and up-sells company programs including warranty sales and Good Sam memberships
• Deliver key metrics including sales, credit, warranties, etc. to drive the success of the business and enhance the customer's experience
• Guest Service:Ensures that the guest remains top priority before, during and after the purchase

Experience For Wp-retail Sales Associate Resume

• Greets customers in a timely and positive manner to create a positive sales/buying experience for the customer
• The company is offering a competitive hourly wage based on experience and monthly incentives
• Accurately operate cash register by entering proper prices for all items, take payment from customers, and return proper change
• Customer facing retail store experience
• Provide our customers with a positive shopping experience throughout the holiday season
• Work cooperatively and collaboratively with team members while providing excellent customer service
• A competitive salary of $11.71 to $13.50/ hour, depending on experience

Experience For Homestore Retail Sales Associate Resume

• Experience working as an influential team player who can also work independently
• Experience with selling in a specialty retail format
• A competitive salary of $11.50 to $15.00/ hour, depending on experience
• Two years of previous sales and /or customer service related experience in a cash handling position
• Previous sales and/or customer service experience in a cash handling position

Experience For Retail Sales Associate, Las Vegas Boutiques Resume

• A Competitive Salary of $11.50 to $13.00 depending on experience
• Understand and demonstrate an understanding of Retail standards (store attendance, conduct standards, Matter of Respect, etc.)
• Efficiently operate and use all equipment necessary to run the store, including but not limited to a computer, fax/copy machine, cash drawer, etc
• Perform multiple tasks simultaneously, prioritizing customer service
• Typically requires less than one (1) year of previous experience in a customer-facing work environment
• Demonstrated ability to work in a team environment while providing exemplary world-class hospitality to visitors is required
• A competitive salary, starting at $12.25 dependent on experience
• A competitive salary, starting at $13.50 dependent on experience

Experience For Sb-retail Sales Associate Resume

• A competitive salary, starting at $15.00/hour based upon experience
• Prioritize time in the most efficient way possible
• Previous Retail Sales experience, preferably luxury brands
• Maintain and demonstrate complete knowledge of all store products, services hours of operation and scheduled daily group activities
• Demonstrated ability to cultivate relationships with customers and coworkers
• Explains, illustrates, demonstrates product capabilities and offers suggestions based on customers’ wants and needs

Experience For Retail Sales Associate Jefferson Davis Highway Resume

• Ensure high levels of customer satisfaction through excellent sales service, from greeting through closing the sale
• Observe staff performance to provide coaching and feedback ensuring Harley-Davidson Customer Experience (HDCX )
• Provides excellent customer service to patients, families, volunteers, visitors, and staff
• Experience meeting sales goals and/or quotas
• Deliver a 360 client experience, introducing multiple product categories and services in an effort to maximize the potential sale
• Delivers data driven insights to support effective decision making across leadership

Experience For China Retail Sales, Associate Resume

• Builds customer clientele by making customer satisfaction the top priority
• 6 months to 2 years of customer service experience
• Typical Training / Experience
• Enhance the customer shopping experience by providing an exciting and memorable guest service interaction
• Accountable for selling products and providing excellent customer service

Experience For Senior Retail Sales Associate Resume

• Possesses a can-do spirit & strong drive for results; self-motivated with a desire for continual learning & improvement
• Provide a fun and interactive shopping experience
• A professional demeanor with a sincere customer driven passion. Desire to create an outstanding customer experience
• Create a warm and inviting experience for all in-person Museum visitors
• Maintain excellent retail and visual merchandising standards in all areas i.e. sales floor and stock maintenance
• Past experience fitting customers for intimate apparel
• Uphold Golf Galaxy's standards for merchandise presentation of the best apparel and equipment brands in sporting goods
• Work a flexible schedule that meets the business needs, including evenings and weekends Education/Experience
• Experience selling based on experiential demonstrations

List of Typical Skills For a Retail Sales, Associate Resume

Skills for retail sales associate resume.

• Demonstrate the knowledge of basic phone and math skills
• Have good communication skills,
• Effective communication skills, written and oral, to allow accurate completion of work.]
• Excellent interpersonal, communication and follow through skills
• Excellent math/register skills and the ability to use a computer point of sale system

Skills For Lead Retail Sales Associate Resume

• Fingering/Grasping/Feeling: Major job tasks require constant application of manual skills involving motor coordination and finger dexterity
• Demonstrate enthusiasm and interest for providing exceptional customer service and creating a welcoming and consultative experience
• Uses Selling Skills techniques by asking open-ended questions to determine customer needs, thereby driving the sale
• Professional selling and closing skills with a consultative approach
• Professional selling and closing skills
• Professional selling and closing skills with a consultative sales approach
• Uses Selling Skills training techniques to increase units per transaction
• Effective at balancing customer experience and performance goals

Skills For Retail Sales Associate Seasonal Resume

• Proficient fly-tying skills
• One 1 year customer service experience and/or training or equivalent combination of education and experience
• Basic PC and cash register operating skills
• Maintain floor standards, customer service standards and use selling skills
• Computer skills including Word and POS systems

Skills For Wp-retail Sales Associate Resume

• Basic proficiency with computer software programs and the Internet. Accurate math skills and the ability to handle multiple tasks simultaneously
• Effectively communicate and follow instructions
• Effectively handle customer service issues
• Forming and sustaining relationships with customers – getting to know them and their needs and providing excellent service
• Delivering an exceptional consumer shopping experience that leaves guests feeling inspired, enabled, affirmed, and eager to return
• Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
• Building strong relationships with clients, and delivering exceptional one-to-one personal customer service, in line with Browns service standards
• Understanding of how the online retail experience works

Skills For Homestore Retail Sales Associate Resume

• Merchandising experience; and
• Delivering our Sweaty Betty customer experience at all times "to inspire women to find empowerment through fitness & beyond"
• Sell merchandise including packing / moving supplies and insurance to protect our Customers’ goods
• Participate in store meetings, training and activities to elevate the overall customer experience by sharing the relevant information
• Responsible for driving sales and delivering great customer experience
• Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise
• Exhibits consistent over the top customer service to exceed customers’ expectations by helping create a fun, friendly, relaxed resort shopping experience
• The greeter welcomes guests for both the free and fee-based tours and is responsible for upselling the paid tour experience

Skills For Retail Sales Associate, Las Vegas Boutiques Resume

• A competitive salary of $11.50 to $13.00/ hour, depending on experience
• A competitive base rate of $12.25 to $14.00 per hour, depending on experience
• A competitive salary of $13.50 to $14.50/hour, depending on experience
• A competitive salary of $12.25 to $14.50 per hour, depending on experience
• A competitive salary of $15.00 to $16.00/ hour, depending on experience
• A competitive salary of $11.50 to $13.50 per hour, depending on experience

Skills For Sb-retail Sales Associate Resume

• A competitive salary of $15.00 to $16.00/hour, depending on experience
• A competitive salary of $15.00 to $17.00 per hour, depending on experience
• A competitive salary of $11.75 to $13.74 per hour, depending on experience
• A Competitive Salary of $14.25 to $17.00 depending on experience
• A Competitive Salary of $14.25 to $16.00 depending on experience
• A Competitive Salary of $13.00 to $15.00 depending on experience
• A competitive salary of $15.75 to $18.00/hour, depending on experience
• A Competitive Salary of $12.75 to $14.00 depending on experience

Skills For Retail Sales Associate Jefferson Davis Highway Resume

• A Competitive Salary of $12.25 depending on experience
• A Competitive Salary of $15.750 to $16.50 depending on experience
• A Competitive Salary of $12.00 to $13.50 depending on experience
• A Competitive Salary of $15.75 to $19.00 depending on experience
• A Competitive Salary of $15.00 to $18.00 depending on experience

Skills For China Retail Sales, Associate Resume

• A Competitive Salary of $15.00 to $16.50 depending on experience
• A Competitive Salary of $13.50 to $16.00 depending on experience
• A competitive salary of $12.25 to $14.00/hour, depending on experience
• A Competitive Salary of $13.50 to $16.25 depending on experience
• Fly fishing experience helpful
• A Competitive Salary of $15.00 to $17.75 depending on experience
• Customer facing experience, preferably consumer electronics or high-tech products
• A Competitive Salary of $13.50 to $14.50 depending on experience
• A Competitive Salary of $14.00 to $15.50 depending on experience

Skills For Senior Retail Sales Associate Resume

• A Competitive Salary of $16.00 to $17.00 depending on experience
• A Competitive Salary of $13.00 to $14.50 depending on experience
• A Competitive Salary of $16.50 to $18.50 depending on experience
• A Competitive Salary of $15.00 to $16.00 depending on experience
• A competitive salary of $15.75 to $17.50/hour, depending on experience

List of Typical Responsibilities For a Retail Sales, Associate Resume

Responsibilities for retail sales associate resume.

• Excellent communication skills required complimented with a friendly and professional manner
• Outstanding customer service skills with the ability to handle cash accurately in a fast-paced environment
• Prior experience with using tablets/iPads
• Experience in selling, receiving, opening/closing registers, and merchandising
• A competitive salary starting at $13.50/hour, depending on experience
• Partake in monthly store visual layouts, where creativity and effective problem solving is necessary
• Builds customer clientele by making customer satisfaction the store’s top priority
• Fly fishing experience
• : Two to five years general and specialized experience, specifically having the knowledge to prepare balance reports

Responsibilities For Lead Retail Sales Associate Resume

• Experience in visual merchandising and POS applications
• Experience in cross-selling merchandise
• General knowledge of computer operations and experience working with a retail point of sale (POS) and inventory control system
• Demonstrated ability to work in a team environment, while also providing exemplary one-on-one assistance to visitors and online customers
• A competitive salary of $15.75 to $19.00/hour, depending on experience
• A competitive salary of $14.25/hour, depending on experience

Responsibilities For Retail Sales Associate Seasonal Resume

• A competitive salary of $15.00 to $18.00/hr, depending on experience
• The demonstrated ability to work independently with minimal supervision
• Valid Driver’s License with fewer than 7 points
• Strong ability to interact with customers to ensure a high level of guest service
• Retail experience and customer oriented
• Adjust priorities and manage time wisely in a fast paced environment
• Execute an innovative customer store experience that surprises and excites our customers
• Able to prioritize multiple tasks/projects as required

Responsibilities For Wp-retail Sales Associate Resume

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• One to two years’ experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record
• 6 months to 2 years experience in retail sales
• This job operates within the retail store
• Retail experience in apparel
• Retail experience in men's apparel
• Retail experience in men's or women's apparel
• Specialty retail experience in apparel
• Retail fashion experience

Responsibilities For Homestore Retail Sales Associate Resume

• Valid Driver's License with the ability to pass a Motor Vehicle Record background check
• Demonstrated ability to make outbound calls and set appointments
• Retail experience in men's and/or women's apparel
• Previous experience in retail, sales or customer service for SAI
• Demonstrate an exemplary commitment to provide exceptional customer service/sales
• Manage priorities through adaptability, willingness to take calculated risks and follow-up
• 6 month to 2 years sales experience
• Proficiency with Point of Sale systems and operational tasks to support the retail customer experience

Responsibilities For Retail Sales Associate, Las Vegas Boutiques Resume

• Knowledge and experience in Over the Counter, Durable Medical Equipment, Medical Uniforms online sale and mobile point of sale systems
• Experience in a brand-forward retail environment
• Experience with POS, customer service and inventory systems
• Demonstrate respectful, professional and courteous demeanor at all times
• Retail sales experience
• Previous retail and beauty experience desirable
• A competitive salary of $11.50 to $13.75/hr based on experience
• A competitive salary of $12.25 to 14.50/hr based on experience
• A competitive salary of $12.75 to $15.25/hr based on experience

Responsibilities For Sb-retail Sales Associate Resume

• Previous specialty retail experience
• A competitive salary of $15.00-18.00 per hour based on experience
• A competitive salary of $13.50 to $16.25 per hour based on experience
• Provide tailored solutions and fabulous experiences to our customers
• Be an excellent listener and communicator
• A competitive salary of $14.25 to $17.00 per hour based on experience
• A competitive salary of $10.25 to $12.00 per hour based on experience
• 6 months to 2 years sales and /or customer service experience
• Operate computerized cash register system

Responsibilities For Retail Sales Associate Jefferson Davis Highway Resume

• A competitive salary of $11.50 to $14.00/hr based on experience
• A competitive salary of $12.25 to $14.50/hr based on experience
• A competitive salary of $11.50 to $15.25/hr based on experience
• A competitive salary of $14 to $15/hr based on experience
• Retail store experience, preferably consumer electronics or high-tech products
• Operate a cash register and sales computer system
• Retail Experience: 1 year

Responsibilities For China Retail Sales, Associate Resume

• Experience in a Retail Store environment
• POS system experience Required
• Processing sales orders following CORT’s established policy and procedures. Scheduling delivery and assisting with customer furniture pick-ups
• Assisting with the receiving, tagging, and stocking of merchandise
• Creating and maintaining a warm, inviting, easy-to-navigate shopping environment
• Maintaining selling floor presentations, and restocking them as needed
• Ring up customers and cash them out using cash register system. Follow all company procedures while handling money
• Handling money, check, credit cards and GC transactions and ringing register and carrying out all register functions to achieve sales
• Greeting, re-approaching and working with guests on a daily basis

Responsibilities For Senior Retail Sales Associate Resume

• Ordering, marking and coordinating all samples for customer field presentations
• Reconciling vendor sample receiving, invoices and billing of presentation samples to the correct catalog accounts
• Being a team player; supporting and being there to help your team
• Assembling light fixtures and hanging displays
• Developing a base of customers through in store contacts and outside prospecting

Related to Retail Sales, Associate Resume Samples

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Retail Sales Associate Resume Sample

Boost your chances of getting hired and get inspiration for your next resume with our free, customizable Retail Sales Associate resume sample. Copy and paste this resume sample at no cost or rewrite it directly in our professional resume builder.

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Retail Sales Associate Resume Sample (Full Text Version)

Pavlovna sergeyeva.

Performance-driven and motivated sales professional with a comprehensive background in assisting browsing customers with product selections and purchases, representing the company at various trade shows, and conducting detailed sales reports. The Employee of the Month Award winner and Certified Sales Manager with great communication skills and important ability to perform well in fast-paced team environments.

Work experience

• Assisted browsing customers with product selections and purchases, answered the phone, responded to emails, handled complaints, and resolved any customers' issues.
• Built and maintained professional relationships with customer and business partners, represented company at various trade shows, and was in charge of multiple daily office duties.
• Maintained clean sales station and trained and coordinated new associates, ensuring that all policies and procedures were fully followed.
• Conducted sales reports, presented results to managers, and pro-actively participated in monthly meetings with the Board of Directors.
• Awarded Employee of the Month for increasing sales by 120% within 2 years and performing great work.

First Class Honours (Top 10% of the Programme)

Clubs and Societies : Astronomy Society, FinTech Society, TEDx Club

Graduated with Distinction (Grade 1 - A/excellent equivalent in all 6 subjects)

The 2013 Best Graduate Award winner

Activities : Aerobics Club, Math Society, Riding Society

Volunteering

Certificates.

Milan Šaržík, CPRW

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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Retail Sales Associate Resume Samples

Retail Sales Associate is responsible for the sales activities of the company, to execute this job description the sales associates indulge in various duties that may include some or all of the following – greeting customers, offering assistance, answering to queries , delivering opinions, providing appropriate product information, keeping the products for display in the selling floor, assisting in organizing merchandise, processing payments, attending seminars and training classes, developing product knowledge, and closing deals with the customer profitably.

As a Retail Sales Associate , the person should have a good understanding of customer service practices, sales principles; proficiency in written and verbal communication, knowledge of market dynamics and customer requirement, telephone etiquette, being available to the needs of the customer and business; and possessing related physical demands. While a high school diploma is mandatory for this post, portraying a marketing degree in the Retail Sales Associate resume would be a plus.

• Resume Samples
• Retail Sales Associate

Retail Sales Associate Resume

Objective : 2+ years of experience as a Retail Sales Associate in a fast-paced environment with experience to handle customers, customer calls, and monitor large sums of money with minimum supervision. Seeking a position in a positive and stable environment that will provide interaction with customers and allow career development opportunities within the company.

Skills : Retail Management, Customer Service, Receptionist, Cash Collections, Administrative Assistant, And Merchandising.

Description :

• Handling equipment exchanges and upgrades, setting up new cable internet or phone service.
• Implementing marketing strategies which resulted in 12% growth of customer base.
• Developing a new process for employee evaluation which resulted in marked performance improvements.
• Greeting customers in a timely fashion while quickly determining their needs.
• Recommending merchandise to customers based on their needs and preferences.
• Maintaining knowledge of current sales and promotions, policies regarding payment and exchanges and security.
• Complete all cleaning, stocking, and organizing tasks in the assigned sales area.
• Built relationships with customers to increase the likelihood of repeat business.
• Training, coaching and monitoring staff to ensure smooth adoption of the new program.

Retail Sales Associate I Resume

Summary : 11+ years of experience as a Retail Sales Associate is seeking employment with an Organization or Company where I can use my skills to grow and expand the place of business I am interested in working for.

Skills : Cash Handling, Shipping And Receiving, Inventory Control, Customer Service, Office Applications, Customer Service, Sales, Auditing, Merchandising

• Recording the items being purchased by customers into the cash register manually and with a barcode reader.
• Validating that the items have been paid for previous to the customer leaves the store.
• Accepting payment from customers consisting of cash, credit, debit, cheques, and make a change.
• Producing a receipt that shows the amount and price of each item purchased.
• Greeting customers at the entrance, helping them find products, departments and answering questions.
• Maintaining departments dairy, including filling, facing and organizing products, and ensuring pricing and tagging.
• Receiving phone calls and written messages for a different department of the store. Answering various questions customers may have had regarding the store in general or item availability.
• By accomplishing assigned tasks correctly, efficiently, but at a faster pace, I am able to provide exceptional customer service established trust among customers, employees, management. Also able to assist other departments with various responsibilities and eventually was assigned the position of produce assistant manager.

Objective : 5 years as a Retail Sales Associate is looking to be as efficient and effective as I possibly can while maintaining my courteous and professional behavior/attitude toward both coworkers and clients.

Skills : Cash, Documenting, Fast Learner, Great Customer Service, 10-Key, Training, Telephone, Supervisor, And Conflict Resolution.

• Processed standard teller transactions for customers including client account transactions, loan payments, cashing checks, balancing cash drawers, handling night deposits, correcting discrepancies.
• Balanced automated teller machine, teller cash discrepancies, teller cash recyclers.
• Processed 30+ customer transactions per hour with extreme attention to detail.
• Processing US savings bonds and reporting to the federal reserve as need.
• Review respond to customer account inquiries, ensuring they were in the best possible situation for them individually.
• Assisted with the training of new retail sales associates ensuring that they received a comprehensive education on proper banking policies/procedures.
• Consistently received a 97% satisfactory rate on all customer service feedback surveys.

Summary : 12 years of experience as a Retail Sales Associate motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish rapport with clients and exceed sales quotas. Reliable and driven, with strong time management and prioritization abilities.

Skills : Microsoft Office, Multitasking, Patience, Internet Explorer, Linux, Microsoft Outlook, Microsoft Publisher, Windows XP, Windows 7, Windows 8, And Mozilla Firefox.

• Compute sales prices, total purchases and receive and process cash or credit payment.
• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Open and close cash registers, performing tasks such as counting money.
• Separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
• Demonstrate the right customer behaviors defined by delivering an extraordinary experience.

Objective : 3 years of experience as a Retail Sales Associate is seeking to obtain a position where my skills can be effectively utilized and developed in order to achieve a high level of competence.

Skills : Access, BI, BI Query, LOTUS NOTES, Microsoft Office: Word, Outlook, Spreadsheet and E-mail Communication, Excellent Written and Oral Communication Skills, Independent Decision-Maker, Motivator, and the Team player.

• Engage in service selling and right fitting the customer with an appropriate total technology solution.
• Build customers confidence by making their experience comfortable, simple and solving their issues.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Work with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
• Assisting customers with service activations, changes and billing payments, responding to billing inquire equipment replacement, selling accessories and processing price plan changes and upgrades.
• Maintain excellent store appearance and assist with store merchandising to provide a positive shopping experience for our guests.

Objective : One year of experience as a Retail Sales Associate is seeking to obtain a position to excel through education and prior work experience while obtaining new opportunities to learn and advance in my career.

Skills : Customer Service, Communications, Self Motivation, Warehouse, Administrative Assistant, And Merchandising.

• Providing quality customer service through training and gaining knowledge of jewelry with goals provided by the company diamond commitment and high standards.
• Providing customers with information about diamonds, cut, color, clarity, and complete knowledge of all aspects before customer purchase.
• Providing customers with knowledge of precious stones and complete knowledge before customer purchase.
• Sizing and sending repairs that are provided within the warranties offered and provided by the company.
• Offering and providing the customer with a Zales preferred credit card to give customers more opportunity for their purchases.
• Creating a professional atmosphere through opportunity and knowledge to make customer have a great experience with the company and appreciate their purchase.
• Responsible for ensuring a positive customer experience, loss prevention. Processing multiple types of transactions.

Objective : Retail Sales Professional with experience of 2 years worked in a high production, fast-paced environment demanding strong organizational, technical and interpersonal skills. Trustworthy, ethical and discreet, committed to superior customer service. Confident and poised with individuals at all levels. Detail oriented and resourceful in completing projects; able to multi-task effectively.

Skills : Customer Service, Microsoft Office: Word, Excel, PowerPoint, Training Program, Retail Management, And Inventory Management.

• Greeted and assisted customer upon contact in a friendly and professional manner. Provided product knowledge to customers.
• Maintain register opened new accounts, processed payments, and looked-up prices.
• Process returned items ensuring items were saleable. 
• Followed safety and loss prevention protocols by the direction of the corporate offices. Stocked racks/shelves and maintained a presentable sales environment.
• Applied discounts and promotion cards, issue receipts and bagged upon conclusion if transactions at the beginning and end of shifts, opened and closed.
• Execute sales, service and customer experience initiatives in store.
• Learned to organize displays in ways that were designed to appeal to the customers.

Summary : Highly enthusiastic customer service professional with 7+ years of experience. Customer-focused Retail Sales Associate with a solid understanding of the dynamics of the retail apparel and shoe industry. Energetic and reliable Retail Sales Associate skilled in high-end merchandise environments.

Skills : Customer Service, Merchandising, Retail Management, Interpersonal Skills, MS Office, Team Player, Administration, Problem Solving, And Typing 50 wpm.

• Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
• Maintaining register handles cash, and process credit card transactions.
• Responsible for cash handling, safe verifications, and preparing deposits.
• Maintaining an orderly appearance throughout the sales floor.
• Introducing promotions and opportunities to customers.
• Cross-selling products to increase purchase amounts.
• Assisting customers and make sure their shopping experience is enjoyable so they come back.
• Listening to customer needs and preferences to provide accurate advice.

Head Retail Sales Associate Resume

Headline : 7 years of experience as a Retail Sales To obtain a challenging position that will utilize my knowledge and experience in sales. I have held responsible positions in the past and looking forward to challenges in the future.

Skills : Sales Specialist, Enthusiastic, Professional Communicator, Warehouse, Customer Service, Administrative Assistant, Merchandising, And MS Office.

• Approached customers and initiated conversations to determine their needs and preferences.
• Assisted customers with purchasing cellular phones in addition to other products including accessories, jetpacks, and tablets.
• Resolved customers technical questions in a timely and professional manner along with educating customers.
• Exceeded all sales quotas and awarded top salesperson two years in a row for tablets out of 10 stores.
• Provides quality customer service by addressing customers’ questions and suggesting merchandise that meets their needs.
• Learned how to be a team player and bond with other associates. I've continued to learn to keep a positive attitude and provide a positive environment.
• Stocked displays with new merchandise restocked when products were selling out.

Headline : 5+ years of experience as a Retail Sales Associate is looking for an opportunity where I am able to apply my skills and experiences to expand and grow within the company.

Skills : MS Office Suite: Excel, Outlook, PowerPoint, Word, Cash Handling, Inventory Control, Customer Service, Office Applications, Sales, Auditing, And Merchandising.

• Proactively engage customers and provide excellent service by ascertaining and meeting needs.
• Deliver friendly and efficient customer experience in the sales checkout and ordering process.
• Assisting with merchandise recovery and maintenance of the sales floor to meet company standards.
• Coordinate with managers and team members in replenishment, signage, reticketing and other duties as needed.
• Introducing promotions and opportunities to customers, cross-selling products to increase purchase amounts.
• Serving customers in a family-focused retail environment with an emphasis on customer service in addition to other financial and inventory management tasks.
• Developing new customer prospects or referrals and built customer relationships to drive sales.

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