lutron homeworks troubleshooting

HomeWorks Interactive Application Notes, FAQs, etc.

• Weather-Proofing Outdoor Keypad Installations  
• HomeWorks Installations and the National Electric Code  
• Using Category 5 Wire with HomeWorks Keypads  
• USB to DB9 Serial Adapter  
• RF Processor LCD Screen Overview  
• RF Processor Operation Handout    
• HomeWorks Aesthetic Controls Offering Guide  
• HomeWorks seeTouch Ordering Guide    
• RF Modem Installation  
• Using Contact Closure Keypads with other Manufacturers Equipment    
• Wallbox Power Module    
• HWI Sivoia Control    
• Remote Power Panel with Integrated Breakers    
• Using Arc-Fault Circuit Interrupter (AFCI) Breakers with HWI  
• Using a Lamp Debuzzing Coil Kit     
• seeTouch No Button/No Plastic Keypads    
• Minimizing HWI Equipment Damage Due to Direct Lightning Strikes    
• Using Scene Saver    
• seeTouch Keypads  
• Electronic Low Voltage (ELV) Module  
• Quiet Fan-Speed Control Module  
• Adding a Serial Driver for an HWI-PHAST Interface  
• System Requirements for HomeWorks Interactive Software  
• Processor Troubleshooting  
• Cables and Modems - FAQs  
• Solving Upload Problems  
• In-Room Programming  
• Tips from [email protected]  
• Distance Limitations on the Inter-processor/Module Interface Links   
• Using GP/LP/XP Panels with HomeWorks Interactive  
• Troubleshooting Circuit Selectors  
• Using GRX-4000 Series Controls with HomeWorks Interactive  
• Circuit Selector 1 Advanced Functions Guide  
• Electronic Transformers Tested for the European Market

Shades Support

Looking for help we've got you covered., explore knowledge articles.

Installation

Programming

Troubleshooting

Troubleshooting QS Wired Shades

​This article will cover how to troubleshoot link wiring as it relates to QS wired shades and will be broken up between methods using link diagnostics and pre-link diagnostics product​​s.

How to Change the Batteries in your Palladiom Wire-Free Roller Shade

This article details changing batteries on Lutron Palladiom Wire-Free Roller Shades.

Palladiom Wire-Free Blink Codes

This article explains the common blink codes on Palladiom Wire-free shades.

Setting Lutron Shade Limits with a 4-Group RF Remote

This article details setting limits on your Lutron Serena, Triathlon and Palladiom Wire-Free shades using a 4-Group RF Remote Control.

Serena, Triathlon, and Palladiom Wire-Free Shade Common Blink Code Guide

This article covers the common blink codes on Serena, Triathlon, and Palladiom Wire-Free Lutron shades.

Serena and Triathlon Honeycomb Shades Blink Codes

This article covers the common blink codes on Serena and Triathlon Honeycomb shades.

How to Change the Batteries in your Serena and Triathlon Honeycomb Shade

This article details changing batteries on your Lutron battery-powered Honeycomb shades.

Setting Lutron Shade Limits with a Pico Remote Control

This article covers setting limits on Lutron Serena, Triathlon and Palladiom Wire-Free shades using a Pico remote control.

Troubleshooting Obstructions on Lutron Serena and Triathlon Honeycomb Shades

This article details troubleshooting obstructions on Lutron Serena and Triathlon honeycomb shades.

Troubleshooting Obstructions on Lutron Serena, Triathlon and Palladiom Wire-Free Roller Shades

This article details troubleshooting obstructions on Lutron Serena, Triathlon and Palladiom Wire-Free Roller shades.

Caséta Support

Looking for help we've got you covered, explore knowledge articles.

Bridge Connection

Connected Products

Troubleshooting

Product Installation

Product Selection

Using the App

How to fix multiple Lutron Caseta devices not responding in the Apple Home app

This article addresses some of the common reasons why all Lutron devices are displaying “no response” in the Apple Home app and provides potential workarounds to resolve them.

How to fix one Lutron Caseta device showing no response in the Apple Home app?

This article addresses the common reasons why one Lutron device is displaying “no response” in the Apple Home app and provides potential workarounds to resolve the issue.

Activation programming issues with a Caseta dimmer, switch, or shade to the Lutron app.

Explore common reasons why a user cannot program a Caséta/RA2 Select dimmer, switch, or shade to the Lutron app and find workarounds in our Caséta support center.

How to update the firmware of a Caséta device in the Lutron app

This article details the steps needed to update a Caséta device’s firmware using the Lutron app.

How to program a Pico remote with a Caséta device or the Lutron app

This article details the steps to pair and unpair a Pico remote to a Caséta switch and dimmer or the Lutron app.

Can not setup a new Caséta integration

This article acts as a landing page for a user to choose which third party integration they are experiencing issues setting up in a Caséta system.

Caseta integrations worked and now don't

This article acts as a landing page for a user to choose which third party integration was previously working and now is not with their Caséta system.

Random Lights Turning On/Off? Troubleshooting Integration Settings

This article will help provide direction for troubleshooting settings within third party apps that may be causing lights to randomly turn on or off as part of a routine, schedule, or automation within that integrators app.

Why are my lights turning On & Off unexpectedly? How to Check Routines within the Google Home App that may have been programmed in error and now may be causing random lights to turn on or off in the Lutron System

This article details the steps to identify and disable Google Home Routines that may be turning Lutron devices on and off automatically.

Why are my Lights turning On & Off unexpectedly? How to check Automations in the Alexa App that may be causing unwanted behavior of lights within the Lutron System

This article details the steps to identify and disable Alexa automations that may be turning Lutron devices on and off automatically.

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Interactive to QS upgrade with corrupt DB

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extract file for Backup from 8 Series

Stwd 6b kepad - one button not activating light.

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HW Illumination hangs on FTP upload and system is now not usable

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Zone intermittently Turns On By Itself-Can't be turned off

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Keypads waterfall effect

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Illuminations RESETIP Command shuts down Link-3 and has to be re-established.

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Replaced Homeworks 4 processor does not recognize RF devices

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Homeworks 8 processor is dead.

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Homeworks 8 processor problem to access

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Dead series 4 :'(

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newby needs assistance- Grafik eye GRX- IA-6 broken and need to know compatibility

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