examples of resume australia

Australian Resume - Guide & Formatting Tips [Free Templates!]

Every country has its own work culture and that means specific requirements when it comes to resumes and CVs. 

And Australia is no different.

If you’re doing some Aussie job-searching (or planning to do so), you probably have a few questions:

What do “resume” and “CV” refer to in Australia? Are there any formatting rules you should be aware of? How long does the resume have to be? Should you include your photo? 

Well, you’re in the right place.

We’re here to answer those questions and more!

In this article, you’re going to find everything you need to know about Australian resumes and how to prepare one.

What Makes Australian Resumes Different

• Typical Australian Resume Sections

3 Free Australian Resume Templates

How to make a convincing resume - further readings.

Let’s get to it!

We recommend creating your Australian resume in parallel with reading this guide. Just pick a template that you like, and get started.

Not sure where to look for a job in Australia? SEEK and CareerOne are some of the most popular job boards in the country.

Although it might appear similar to the U.S. resume format at first glance, the Australian resume differs in some details that if missed, might very well ruin your chances of getting a call-back. 

Don’t worry though, we’re going to cover all of those details starting with the elephant in the room:

#1. Australian Resume vs CV

Unlike the U.S., in Australia, the terms “resume” and “CV” are used to refer to the same document . You will most likely come across “resume” more often, but if not, know that the terms are synonymous with each other. 

#2. How long should an Australian resume be?

In the U.S., a resume should typically be one page . 

An Australian resume, however, should definitely be more than one page. If you are a professional, three to four pages are what’s expected. If you are a recent graduate or don’t have much experience in the field, two pages will be enough . 

Don’t forget to be to-the-point, though. Even though you have the freedom to present yourself with a lengthy resume, you shouldn’t get into unnecessary details.

If you have a lot of years of experience, you shouldn’t go more than 10 years back in your resume. If there are any earlier work experiences that you particularly want to mention, you can add a “other professional experience” section and briefly mention it there. You can also end the section with “Full resume available upon request.”

#3. Are there any language expectations for Australian resumes?

As a matter of fact, there are. If you're applying for a job in Australia you need to make sure that your resume is written in correct Australian english. 

#4. Do you include a photo in an Australian resume?

Unless you’re applying for a job that is related to your appearance (modeling or acting), it’s best to not include a photo in your resume. If the company wants you to include one, they will usually specify it beforehand. 

There are some countries, like Belgium, France, and Germany, where you should include a photo in your resume . This rule, however, doesn’t apply to Australia.

#5. What personal information should you include in an Australian resume?

Just like your photo, personal information can make you vulnerable to profiling based on gender, race, age, or appearance. To avoid that, provide only the necessary contact information like name, address, phone number, and email address. 

It’s actually illegal for employers in Australia to ask you for information like age, marital status, religion, sexual preference, or nationality.

6 Typical Australian Resume Sections

Now that we’ve gone over what makes an Australian resume different, let’s focus on its layout and format. 

An Australian resume typically has the following sections:

Resume Objective/Summary

Although it isn’t mandatory, it is recommended for you to include a resume objective or summary.

A resume objective (or career objective) states your goals for employment and what you aim for in your career. It’s 1-2 sentences and is great for recent graduates or people who are changing careers. 

• Recent computer science graduate seeking a full-time position as a programmer. Strong knowledge of object-oriented programming and application development tools.

A resume summary (or career summary) highlights your professional experience and gives the employer a glimpse of your skills before reading about them further in your resume. It’s between 3-5 sentences and is great for job seekers with years of experience. 

• Driven programmer with 8+ years of experience developing and maintaining enterprise software applications. Helped design and develop 3 successful applications over the past 5 years.

Work Experience

Your work experience should be displayed in a reverse-chronological order . With each entry, you should provide the start and end date along with a brief description of your experience, your responsibilities, and your achievements. 

When possible, quantify your achievements and responsibilities. This shows the recruiter how you stand out from the rest of the applicants: 

Marketing Manager

Achievements/Tasks

• Launched social media campaigns for the company
• Managed a large team

07/2018 - Present

Achievements

• Developed and launched promotional campaigns that increased sales revenue by 12%
• Trained and managed over 15 marketing and sales specialists, making sure sales targets were always met. 

If there are any gaps in your employment history, you should account for them as well if possible. Chances are, your interviewer will ask you about it anyway. 

If you have work experience in a large company/institution in your country that an Australian recruiter might not be familiar with, you should provide some information on your employer as well. 

For example, if you have worked as a sales manager for one of the largest toy companies in your country, don’t be hesitant to provide that information. By simply stating the name of the company you risk downplaying your experience if the recruiter isn’t familiar with the company.  

Your education history should also be displayed in reverse-chronological order. Each entry should consist of the name of the institution, date attended, your major/minor/specialization, and any related honors or awards. 

BA in Economics

Bentley University

07/2017 - 05/2021

• Dean’s List 2019, 2020, 2021
• Member of the Investment Club

A simple list of skills and strengths will provide the employer with a quick snapshot of what you have to offer and what you excel at. In general, it’s best to focus on hard skills, but if you will be listing any soft skills like “leadership” or “critical thinking”, make sure you can back them up with experiences. 

Volunteer Experience

If you have any volunteer experience , it’s important to note it on your resume. Hiring managers appreciate it. 

Often, volunteer experience can count as work experience too. Especially if it matches with a period of time you were not employed and if it is related to your profession. In that case, you can even include it in the “work experience” section. 

The name, position, and phone number of your referee/s will be enough. Most recruiters contact references after the interview process anyway.

If you want to create a resume that stands out, you’ll need to use a good-looking template.

#1. College/University Resume Template

As a student or recent graduate, you want your resume to highlight your education and emphasize your skills. This is exactly what the College resume format does. 

It has a simple and organized format that is easy to skim and has a nice aesthetic. 

#2. Professional Resume Template

Approved by various recruiters and one of our all-time favorite templates, the Professional template can adapt to all fields. 

It highlights your work experience and makes all information easy to find for the recruiter. 

#3. Creative Resume Template

If you have a career in marketing, design, advertising, or other creative fields, this is the perfect template for you. 

The Creative resume template is compact and organized but has some details that add to it a unique touch, fit for the industry you are in. 

At this point, we’ve got you all covered on Australian resumes, what they look like, and how they differ from resumes in other countries.

However, there’s always room for improving and perfecting your resume and job-searching process. 

Check out some of our top resources on job-search, resumes, and the interviewing process and be on top of your game in all steps:

• The No-Nonsense Guide to Finding a Great Aussie Job in 2024 - This guide is as good as it sounds. You’ll find all you need to know about the job-finding process in Australia.
• How to Write a Resume | Professional Guide - Everything you need to know about how to make a resume, from layout to content.
• How to Write a CV (Curriculum Vitae) in 2024 - The A to Z guide to the perfect CV that will land you that interview.
• 35+ Common Interview Questions and Answers [Complete List] - Leave nothing to chance and ace that interview by learning how to answer these unavoidable questions.
• How to Ace Interviews with the STAR Method - The key to giving a good answer to every single behavioral job interview question.

Looking for more? Head over to our career blog and find all the information you need.

Key Takeaways

The differences of an Australian resume may be subtle, but if you don’t pay attention to them, you probably aren’t getting any callbacks. 

To avoid that, when preparing your Australian resume remember:

• In Australia, “resume” and “CV” refer to the same document.
• You can and MUST go longer than one page. 3-5 pages is ideal, but 2 pages can be acceptable if you don't have a lot of experience.
• Your resume has to be written using correct Australian English so always double-check that your spelling is right
• It is highly recommended to include an attention grabbing-resume objective or summary that will make the recruiter intrigued to read further

And that’s a wrap! 

Good luck and wish you a successful job-search!

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Writing a resume in Australia (CV) – Guide and template

Are you planning a trip Down Under, and want to find a job while you’re over here? The first step to working in Australia is creating a great CV – but did you know that Australian CVs are quite different to English or American ones? Navigating the Australian job market can be challenging, especially for those new to the country. This guide provides you with essential tips and templates to craft a resume that stands out in the Australian job market.

Table of Contents

Tailoring Your Resume for Different Job Types

As for all countries, a CV is an essential part of the job search in Australia. However, depending on the types of jobs you want to do in the country, your CV will be different. Do you see yourself working short-term on a farm, in a casual hospitality job, or in a long-term job in a city in your specific field? The steps for finding a job will vary depending on what you’re looking for. Now get creating the perfect CV to land you your dream job !

Do you need a resume for a farm job?

A resume is not always necessary to work in Australia . They won’t always ask you for one for farm jobs like fruit picking . If you are looking for a job on a farm, emailing a farmer your CV will often be a waste of time. It is better to go directly to the farms and speak with the owners or even call them and ask them if they are hiring. Independent farmers will usually not ask you for a CV in person but we still advise you to have one ready, for example if you have to apply online (this happens for some large companies).

CV for a long-term job

If you are looking for a long-term or stable job with a small or larger company, having a well-written CV that follows Australian criteria will be essential , especially for any job that requires experience or qualifications. Highlight specific professional skills, career progression, and significant achievements.

CV for a casual job

If you are looking for a more casual or temporary job in a supermarket or in catering, your CV will mainly serve to prove that you have a basic knowledge of English . It is also an excellent way to meet managers directly by handing in your CV. Focus on flexibility, customer service skills, and quick learning ability.

Note: If you are on a Working Holiday Visa, you can only work a maximum of 6 months for the same employer. However, you can do all types of jobs (qualified, unskilled, etc.).

Certificates and trainings required to work in Australia

To work in certain industries in Australia, you will need to complete vocational training and obtain a certificate.

The most well-known certificates are:

• the RSA (Responsible Service of Alcohol): mandatory to work in an establishment where alcohol is served.
• the White Card : mandatory for all building trades, such as construction
• the RSG/RCG : mandatory to work in gambling establishments, such as casinos and game rooms.
• Barista : If you want to work in a coffee shop like Starbucks, MacCoffees or Gloria Jeans Coffee, you will need this training.

Showing on your CV that you have the certificates required will be a real asset when job hunting. Indeed, it proves that you have the skills and understanding of the industry.

Save money on your RSA in Australia

Pay less for your RSA course (Responsible Service of Alcohol). With this certificate, you will be allowed to work in all places where alcohol is served or sold.

Understanding Australian Resume Standards

First of all, you should know that an resume in Australia is often longer and more detailed than you might be used to. Resumes in Western Europe are usually kept to two pages, whereas an Australian resume can easily go up to five or even seven pages for a specialised job. So don’t hesitate to be specific about your experience and personal qualities.

You will also need to adapt your CV to the position you are applying for! This may seem logical, but consider presenting your experience differently depending on the job you are applying for. Some tasks, responsibilities or skills will be more relevant than others.

Of course, there are exceptions to this rule! To work in the hospitality industry as a waiter or dishwasher, for example, it is advisable to opt for a shorter CV comprising 1 or 2 pages to make it easier to read quickly. (This does not apply if you are aiming for, for example, a management position in a large hotel!) Also remember to indicate the Australian certificates that are necessary mandatory for the job, such as your RSA.

Resume in Australia: Photo or no photo?

It is not generally recommended to include a photo on your Australian CV. Focus on your skills instead! You should also avoid including your age or date of birth as there are age discrimination laws in Australia.

However, you should add a section for references , where you can include the names and contacts of previous employers who would be happy to recommend you to a new employer. Choose people who speak English and with whom you have had a good relationship. We’ll go into more detail about this below.

Key Sections of an Australian Resume

Here are the different sections that must appear on your Australian resume. The order of the sections is up to you . For instance, if you have little professional experience but have completed a course or degree related to the job you’re applying for, put the “Education” section before “Work Experience”. If you are looking for a job in catering, making the “Skills” section (including your RSA) appear before your work experience could be a good idea. As a general rule, start with your most recent experience.

1 – Personal Details

Make sure to include your:

• Local Australian address*
• Australian phone number
• Professional email address

* The majority of employers prefer to hire workers already in Australia. So put down a local address, even if it is a backpackers hostel!

Reminder: Avoid adding personal details like age or marital status. This information is considered personal and should not appear on your CV to avoid discrimination.

 2 –  Introduction: Quick presentation of yourself and what you are looking for

Describe your professional motivation in two or three sentences. What you are looking for in a job, and why your qualities make you the right person for this specific job . Remember to specify your availability (eg. Available from January 7th 2024). This is a very short, but very important part of your resume – it’s like a mini cover letter. The idea is that your potential employer will glance at it and makes a decision on whether he or she is interested in reading the rest of your resume in a split-second.

This part can be short if you are looking for a temporary or holiday job. For example to find a job in service, you can write “I am a UK traveler on a Working Holiday Visa and I am looking for a position as a waitress in Brisbane. I have my RSA certificate and I am available to start asap.” You can also decide to say more about yourself if you wish or to highlight your skills more.

3 – Work Experience: “Employment history”

Provide a detailed description of the jobs you have done in the past. This includes your tasks and the responsibilities you had within the company . Highlight what you contributed to the company of your previous employers (e.g. if you worked at a bar and set up a Facebook page for them). Employers like to see that you show initiative.

As a traveller, we often want to get away from the work we did at home and try something new. If this applies to you, emphasise what you did in the past that could be an asset for this new job . For instance, if you are applying for a receptionist position, specify that you have experience hosting clients at another company.

Specify the name of the business and its industry , the start and end dates of your contract , your previous job titles , and the city and country where you worked.

Put your previous work experience in reverse chronological order , with your most recent job on the top. If you have had many different jobs in the past, only include those related to the job which you are applying for.

4 – Training and education: “Education and training”

This section should include both your degree and any professional training you have obtained such as internships, apprenticeships. For each point specify the name of the educational course, dates, school/ institution, city and country of graduation .

The Australian school system may differ from your home countries. In principle, it is built up as follows:

• High school degree;
• Bachelor’s degree;
• Advanced diploma ou Higher national certificate;
• Master’s degree;
• PhD (Doctorate).

5 – “Skills and strengths”

This section of your Australian resume is reserved for your technical and personal skills . They should always relate to the job you are applying for. Examples:

• For a job in graphic design , specify your computer skills in a ‘computer skills’ sub-section and your soft skills in a ‘personal qualities’ section (e.g. your creativity and adaptability);
• To work in hospitality , emphasise your ability to work as part of a team, your organisational and interpersonal skills.

Specify the different languages you speak and your level of competency (e.g. native, intermediate, beginner). You can also add other diplomas and certificates here, such as the RSA , White Card , and Driver’s license.

This section is very important when looking for a job in Australia. If you are not a native English speaker, any potential employer will want to know whether your English is good enough for the job you’re applying for. Also, considering that for many jobs you are required to drive, it is important to mention whether you have a driver’s license or not.

6 – Hobbies: “Hobbies and interests”

Do not neglect this part of your CV, but do not list all your hobbies either! In fact, your activities, passions and commitments will allow your future employer to better understand you. Highlight the activities you do outside the professional sphere. Whether practising yoga, being a soccer captain or even participating in community activities, these elements reflect your personality and your qualities.

7 – References: “Referees”

Here you include the names of people you worked with in the past and their contact details . Make sure to check with them that they agree to be listed as a contact before adding them to this list. Your future employer will probably contact them to find out more about you and the way you work, so you want to only add people that will have something positive to say. If you are not comfortable giving this information at first, just add their names and state ‘Contact details available on request’ . This will also give you the opportunity to inform your contacts that they may get a call!

Get discounts on your White Card course

Take advantage of our special offers to get your White Card and work in the construction industry.

Download your free Australian resume templates

Download our customizable resume templates designed for the Australian job market. These templates cater to different job types and highlight the structure and content that employers expect.

👨‍🍳 CV template for working in hospitality in Australia

👨‍💼 cv template for working in marketing in australia.

Tip : For emailing your Australian resume, save the file in PDF format. This will prevent the layout from changing depending on different computers/operating systems.

Tips & tricks for a great Australian Resume

Put australian contact details.

Once your resume is in an Australian format, you should update your phone number and address as soon as possible.

Australian employers are much more likely hire candidates who are already in Australia.  Those who have an Australian address and phone number will have a head start.

If you do not have an address in Australia, as many travellers do not, you can add the address of your hostel or a local post office. You will always be contacted by phone or mail, so it does not make a difference.

Add a title to your Resume

The CV title will allow the employer to quickly identify which position you are applying for. Write the position offered in the title of your resume. For example: – Barista Position – Waiter Position – Manager Position – Farm Hand.

Tailor your resume to the job

In fact, depending on the job for which you are applying, your experiences, degrees, passions, etc. must be revised to be in line with the job. Your CV must be targeted !

For example, if you are looking for a job in construction but do not have the experience, highlight your DIY skills, your personal DIY-related experiences. If you are looking for a sales job and have never had one before, highlight your past customer relationships as a waitress or in admin.

Digital Literacy

In today’s job market, being tech-savvy is a must. Include your proficiency in software like Microsoft Office, digital marketing tools, or any industry-specific software.

Visual Appeal and Readability

As for the layout and the visual aspect of your CV, a word of advice: go for the simplest option . Avoid overly extravagant colours and layouts. The content is much more important than the format. Australians prefer a clean and clear CV.

There are many free tools online to help you create your Australian resume. Many platforms offer simple and beautiful CV templates. You can fill them out free online then download them. CVDesignR and Canva are good options.

Remember that substance is much more important than form, and Australians prefer a sober and effective CV.

Print your resume

Make sure to print quite a few resumes (20-30) to hand in to places in person . You will probably want to modify your CV as time goes on, so it does not make sense to print many more. In most cities, you will find a store called  Office Works . They offer attractive rates for printing (from $0.08 per copy). Otherwise, you have the option to go to your local library . The problem with this is that sometimes it is necessary to buy a card to recharge with a minimum amount in dollars, so you end up paying more.

Do not print too many copies at once. You may not distribute them all, or you may want or need to make some changes to it over time to bring it up to date.

If you want to print a few copies, between 1 and 3, ask to have your prints done at your youth hostel, at a travel agency for backpackers or at a shop that does photo development. It will cost you less.

Hand out your resume personally

Try to walk around and hand out your CV directly to employers if you are searching for work in restaurants, bars, shops etc. Do not hesitate to ask to speak to the manager – this will allow you to meet your potential future employer and make more of an impression. First impressions are important. Wear clean and professional clothes. Avoid applying in a restaurant dressed in shorts, flip-flops etc. Sometimes handing your CV to a manager can turn into a job interview on the spot , so be prepared.

Your resume is your ticket to the Australian job market. Use this guide to showcase your skills and experiences effectively. Remember, a well-crafted resume opens doors to exciting career opportunities in Australia.

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700+ HR-Approved Australian Resume Examples: Job Winning Resume Samples

Explore our vast collection of 700+ ATS-optimized Australian resume examples, meticulously designed to impress employers, pass through Applicant Tracking Systems, and adhere to Australian resume format standards. Whether you're an experienced professional, a recent graduate, or navigating a career change, our diverse range of formats will guide you to craft a standout resume that opens doors to your dream job. Bid farewell to missed opportunities and welcome a future filled with job interviews. Your next career achievement is just a click away.

• Administrative
• Billing and collections
• Business operations
• Computers software
• Construction
• Customer service
• Data & systems administration
• Fitness & nutrition
• Food service
• Healthcare and support
• Information technology
• Social services

Accounting Resume examples

An accountant’s primary duties include analyzing financial data and budget forecasts, creating balance sheets, profit and loss and taxation reports, and assisting organizations in finance management, tax strategies and effective use of resources. Accountants also work in specialized areas such as tax, cost, investment or management accounting.

• Cost Accountant
• Accounting Assistant
• Internal Auditor
• Accounting Administrator
• Accounting Manager
• Assistant Corporate Controller
• Project Accountant
• Staff Accountant
• Staff Auditor
• Accounting Clerk

Administrative Resume samples

Review some of these samples of a Resume for administrative work for Resume ideas to feature your organizational and collaboration skills.

• Administrative Assistant
• Office Assistant
• Assistant Front Office Manager
• Office Manager
• Administrative Assistant Manager
• Administrative Officer
• Administrative Coordinator
• Procurement Analyst
• Executive Assistant
• Procurement Specialist
• Facilities Manager
• Receptionist
• Administrative Front Desk Clerk
• Front Office Assistant

Billing and collections Resume examples

In addition to our featured example Resume for billings and collections, we offer more examples of a Resume for a job to help you shine in this industry. .

• Accounts Payable Clerk
• Debt Collection Manager
• Accounts Payable Manager
• Night Auditor
• Accounts Receivable Clerk
• Payroll Analyst
• Accounts Payable Receivable Manager
• Payroll Manager
• Accounts Payable Specialist
• Collections Representative
• Collections Team Lead
• Accounts Payable Supervisor
• Billing Specialist

Business operations Resume samples

Examples of Cv s for jobs in your field can help you write a great Cv . These professional Resume examples for leadership jobs show how to display your interpersonal skills.

• Business Development Associate
• Business Management
• Enterprise Management Trainee
• General Manager
• Iso Management Representative
• Liaison Officer
• Operations Manager
• Pmo Analyst
• Risk Analyst
• Salon Manager

Child care Resume examples

Use these samples of Cv s as guides for displaying your ability to keep the household organized and your interpersonal skills.

• After School Teacher
• Daycare Teacher Assistant
• After School Program Director
• Daycare Worker
• Playground Supervisor
• Child Care Center Administrator
• Day Care Center Administrator

Computer software Resume samples

As detailed in the examples of good Cv s for computer software jobs below, list programs required for the position and any additional certifications or training you have in software.

• Cloud Computing Engineer
• Java Developer
• Software Engineering Manager
• Ecommerce Qa Tester
• Sql Developer
• Remote Software Engineer

Construction Resume examples

Let our construction work Resume examples help you stress special skills like specialties, such as plumbing or electrical systems.

• Flooring Installer
• Certified Crane Operator
• General Laborer
• Chief Estimator
• Construction Manager
• Construction Chief Executive Officer
• Project Manager
• Construction Laborer
• Construction Safety Officer
• Construction Worker
• Construction Site Supervisor

Culinary Resume samples

Find a Resume example for a job in the culinary field from these sample Cv s and grab some ideas on showing your expertise with specific cuisines and ability to collaborate with others.

• Bakery Assistant
• Food Service Specialist
• Personal Chef
• Restaurant Assistant Manager
• Restaurant Chain Manager
• Restaurant General Manager
• Restaurant Manager
• Restaurant Shift Leader
• Restaurant Shift Manager
• Restaurant Shift Supervisor
• Junior Sous Chef

Customer service Resume examples

Use an example of a Resume to apply to a job in customer service, emphasizing intangible qualities such as communication, teamwork and flexibility.

• Customer Service Advisor
• Banking Representative
• Call Center Manager
• Call Center Representative
• Call Center Team Leader
• Camp Counselor
• Client Service Specialist
• Customer Experience Manager
• Customer Relationship Officer
• Customer Service Assistant Manager
• Customer Service Representative
• Customer Success Manager
• Customer Service Supervisor
• Director Of Member Services

Data & systems administration Resume samples

Use these great Resume examples for guidance on how to feature your key soft skills such as collaboration and problem-solving.

• Backup Administrator
• Control Systems Engineer
• Cyber Security Specialist
• Data Analytics Manager
• Network Admin
• Entry Level Network Engineer
• Salesforce Administrator
• Salesforce Developer
• Solutions Architect
• Telecommunication Project Manager

Fitness and nutrition Resume examples

Follow our Resume samples to see how to best display your fitness training experience and any knowledge or training you’ve had in diet and nutrition programs.

• Dietary Aide
• Exercise Physiologist
• Fitness And Personal Trainer
• Gym Assistant
• Nutritionist
• Personal Trainer
• Yoga Instructor

Food service Resume samples

Note how these professional Resume examples feature skills such as a strong work ethic, the ability to work well with others, multitasking and flexibility.

• Bar Supervisor
• Cafeteria Worker
• Catering Server
• Cocktail Server
• Crew Member
• Fast Food Server
• Food And Beverage Manager
• Food And Beverage Server
• Restaurant Server

Healthcare Support Resume Examples

These professional healthcare support examples for a Resume cover major health support fields. Use one of these sample Cv s as a guide to writing a great Cv .

• Assisted Living Coordinator
• Assisted Living Executive Director
• Companion Caregiver
• Direct Support Professional
• Healthcare System Administrator
• Healthcare Operations Manager
• Healthcare Program Manager
• Home Health Aide
• Intensive Care Nurse
• Medical Assistant
• Occupational Therapist
• Patient Coordinator
• Personal Care Assistant
• Personal Support Worker
• Phlebotomist

Information technology Resume samples

Take a cue from some of the best Resume examples from My Perfect Resume and show off your problem-solving abilities. Let these examples of a good Resume be your guide.

• Agile Project Manager
• Assistant Project Manager
• Contracts Manager
• Devops Engineer
• Global Project Manager
• Help Desk Support
• Project Management Director
• Technical Project Manager
• Technical Support Engineer

Medical Resume examples

Highlight specialized medical training and certifications using these medical job Resume examples as a guide. Include experience in hospitals and private practice.

• Anesthesia Technician
• Clinical Director
• Dialysis Technician
• Ekg Technician
• Hospital Volunteer
• Intensive Care Physician
• Medical Coding Specialist
• Medical Records Specialist
• Certified Lactation Consultant
• Nuclear Medicine Technologist
• Optometrist
• Pediatrician
• Physician Assistant
• Registered Mri Technologist
• Speech Language Pathologist
• Ultrasound Technician

Nursing Resume samples

We have the perfect Resume examples to help you display your interpersonal and communication skills, time management, attention to detail and empathy. Choose a nursing job Resume example below to get started!

• Acute Care Nurse
• Advanced Practice Rn
• Geriatric Nurse Practitioner
• Labor And Delivery Nurse
• Nurse Practitioner
• Nursing Assistant
• Oncology Nurse
• Pediatric Nurse
• Registered Nurse
• Public School Nurse
• Trauma Nurse

Production Resume examples

A professional experience Resume example from the following list of Resume examples for jobs in production can show how to display licenses for operating specialized equipment.

• Apparel Production Manager
• Assembly Line Operator
• Chemical Plant Operator
• Forklift Operator
• Machine Operator
• Picker And Packer
• Pipeline Inspector
• Pipeline Welder
• Plant Manager
• Production Manager
• Supply Chain Manager
• Telecommunications Technician
• Logistics Assistant Manager

Retail Resume samples

Use the example Cv s below as guides to showcase your customer service skills and experience managing products and services on your retail employee Cv .

• Retail Assistant Manager
• Sales Associate
• Bookstore Clerk
• Clothing Sales Associate
• Convenience Store Clerk
• District Manager
• Fine Watches Sales Specialist
• Retail Management Professional
• Retail Manager
• Retail Parts Pro
• Store Manager
• Walgreens Service Clerk

Sales Resume Examples

Like the Resume samples below, it’s important to provide details on experiences where you’ve hit sales targets. You’re sure to find a good Resume sample among the professional experience Resume examples below to help you do so.

• Sales Assistant Manager
• Channel Sales Manager
• Direct Sales Representative
• Franchise Owner
• Independent Sales Representative
• Inside Sales Representative
• Sales Account Executive
• Outside Sales Representative
• Sales Representative
• Experienced Telemarketer

Social Services Resume samples

Show you can relate well with others and have a strong problem-solving approach,like the professionals in the social services job Resume examples below.

• Case Manager
• Case Worker
• Child Protection Social Worker
• Community Outreach Specialist
• Community Service Coordinator
• Domestic Violence Counselor
• Human Service Worker
• Humanitarian Aid Worker
• Juvenile Probation Officer
• Social Worker
• Drug And Alcohol Counselor
• Medical Social Worker

Teaching Resume examples

The following professional Resume examples for teaching job Cv s focus on important intangible skills such as communication, enthusiasm and patience.

• Preschool Teacher
• Adjunct Professor
• Assistant Teacher
• Early Childhood Teacher
• Elementary Teacher
• Esl Teacher
• High School Teacher
• Homeschool Teacher
• Language Professor
• Middle School Teacher
• Nurse Educator
• Piano Teacher
• Summer Teacher

700+ HR-Approved Australian Resume Examples to Elevate Your Career

Discover the pathway to career excellence with our extensive collection of 700+ meticulously crafted Australian resume examples. Designed to captivate employers and seamlessly navigate Applicant Tracking Systems (ATS), our samples adhere to Australian resume format standards. Whether you're a seasoned professional, a recent graduate, or embarking on a career transition, our diverse range of formats ensures you can create a compelling resume that stands out. Say goodbye to missed opportunities and embrace a future filled with job interviews. Your next career milestone is just a click away.

What Is an Australian Resume Format?

What sections to include in your australian resume, example australian resume, final thoughts on an australian resume.

Searching for a new job is an ongoing process, but there are ways to decrease the time you spend looking for the ideal position. When you have an outstanding resume, you increase your chances of the hiring managers pulling your document out from the stack of other applicants.

Australia pays a higher minimum wage than the United States, so it’s no surprise that many job seekers want to move to make a better living. Read on to learn how an Australian resume differs from the standard format. You’ll find out what sections you should include to ensure the hiring manager knows you’re the right fit for the job.

An Australian resume looks similar to standard resumes, but there are some key differences you won’t want to miss. For example, skipping details can make the difference between a hiring manager giving you a callback or passing you by for a candidate that paid attention to the specifics.

A resume and a CV are two distinct documents in the United States. However, Australian job postings use the terms interchangeably. Therefore, as long as you have a resume that includes the sections below, you can apply to jobs that ask for a resume or CV with the same document.

Australian resumes are typically three to four pages long, depending on your work experience. New graduates looking for entry-level positions might have a two-page resume. This length differs from the standards in the United States, which ask for a concise one-page document.

When you’re ready to create your Australian resume, include the following sections. You can put them in different orders depending on your strengths. For example, professionals with plenty of work experience use the reverse chronological format to showcase relevant jobs. New graduates list education first, while people changing careers highlight their skills.

You should follow formatting guidelines regardless of the layout you choose for your Australian resume. Use a dark font so it’s easy to read. Write your resume in correct Australian English to show the hiring manager you can adapt to the language and culture.

Your resume always starts with a header that contains your contact information . You don’t need to include information about your demographic, as that can lead to profiling. You also shouldn’t have much personal information since the rest of your resume will show the hiring manager more about you.

The contact information in the header includes items such as:

• Phone number
• Email address

Some applicants may include their website if it’s a professional portfolio of writing samples, photography, or other information relevant to the job posting.

Career Profile

A career profile, also known as an objective or summary , states your career goal. While it’s not a required section, it’s ideal because it shows the hiring manager what you’re looking for in terms of employment. They can read this brief section and know whether you’re a match.

This section can range from one to three sentences long and gives a broad overview of who you are and what you want to do in the position. However, you don’t want to get too detailed because your specific work experience and education come later.

For example, someone fresh out of school can write: “Recent human resources graduate looking for a full-time position in payroll, employee benefits, and performance tracking.”

Someone with years of job history applying for the same position might write: “Human resources professional with over 12 years of experience seeks a role in hiring and onboarding.”

You can see how both objectives give information about the person while showing the hiring manager their intentions. Keep this format in mind as you brainstorm your summary.

Work Experience

Your work experience is an essential part of an Australian resume. This section is your opportunity to show the hiring manager what you’ve accomplished in the past and how you hope to continue in a new position.

The most common way to organize your work experience is in reverse-chronological order . This approach means your most recent job is at the top of the list since it’s where you currently work or the role you just left. From there, you go back through your job history, ending when you hit ten years or reach your first job, whichever comes first.

List your position since the hiring manager needs this information more than anything else. Then include the company name and the dates you worked there. Below this information, list any achievements you accomplished in the role in the form of bullet points.

Use active language in your resume. Instead of bland words like “did” and “tried,” use action verbs, such as :

• Streamlined

These words express more action about your accomplishments and convey your sense of professionalism and productivity to the hiring manager.

Though you have up to four pages to fill, you don’t need to include irrelevant details in this section. For instance, applicants with years of work experience should only go back ten years. If you have relevant experience from jobs over ten years ago, create an additional “Other Professional Experience” section and list the highlights there.

List your education in reverse chronological order, just like your work history. Start with your most recent degree and work backward.

Most professionals only need to include higher education in this section. Include any degree you earned, listing the institution and dates attended. If you accomplished anything outstanding during your education, like Dean’s List or an academic scholarship, mention it.

People seeking entry-level jobs might also include their high school diploma if they have no other education. For example, if you completed Technical and Further Education (TAFE), list it here. Once you attend college, the hiring manager will know you have a high school education, so you don’t need to mention it.

If you’re applying for work and only have a high school diploma, include noteworthy details, like a distinction in a relevant course or membership in a club.

Your skills include strengths and knowledge you might not mention in your work history or education. These can be hard skills, like with graphic design software or another language. They can also include soft skills, like impeccable communication or time management skills.

If you have different ranges in your skill sets, consider separating them for clarity. You could have a section entitled “Areas of Expertise” separate from “Technical Skills,” showing the hiring manager where you exceed and where you have a working knowledge.

You should include skills that are relevant to the job. In fact, including specific terms from the job listing will help your resume stand out from the crowd. Many employers want to hire someone who

Volunteer Experience

Like skills, the volunteer section is a chance to share additional information about your passions and experience that might impact how well you can perform the job. Even if some volunteer experiences don’t align with the position, showing the hiring manager that you prioritize giving your time to volunteer organizations will make a positive impression.

If you have any gaps in your work history but volunteered during that time, be sure to list the experience in this section. Volunteering is a great way to explain what you were doing when you weren’t officially employed.

Hiring managers used to require applicants to list references on their resumes. You could name three professional contacts to verify the information on your resume. However, most hiring managers don’t need references as soon as they read your resume. They make a decision based on the information alone, then call you in for an interview or take you out of the running.

You should have three professional references in your notes, though. You might need to give the information to the hiring manager after your interview if they choose to move you ahead in the process.

Read the job description carefully. Some companies might mention that they want references with the application, so you could add them to your resume. You could also include this section and specify that references are available upon request, though it’s not necessary.

Below is an example of an Australian resume that gives you the basic format. Of course, since a professional with an extensive work history should have at least three pages of content, you’ll want to expand from this general foundation, but it’s a great starting point.

First and Last Name

Home Address

Phone Number

Email Address

Career Summary

Graphic designer with ten years of experience seeking to move from print multimedia to advertising campaigns. Expert use of Adobe Creative Cloud.

Print Production Manager at Global Graphics, 2013 to present

• Conceptualize visuals based on the company’s rough drafts

Bachelor of Fine Arts in Graphic Design, Art University, 2016

Associate of Art in Graphic Design, Graphic Community College, 2013

• Conversational experience with Spanish

Creating an Australian resume isn’t too different from the basic format, so you shouldn’t have trouble spotlighting your experience and education. Make sure you use Australian English and put your best foot forward to stand out from the crowd. Happy job hunting!

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Australian Resume Format: Land Your Next Job in Australia

Australia is among the countries paying the highest minimum wage in the world, which means a permanent demand for skilled workers. If you are planning to work, study, or settle in Australia, this is a perfect time.

Australian Resume Example

Casey James Administrative assistant [email protected] +61 2 1356 5828 https://www.linkedin.com/in/casey

Profile summary

A dedicated administrative assistant with over 5 years of experience in legal firms excited to contribute to Telco Pty Ltd's dynamic culture. As administrative assistant for the CEO, I was responsible for the CEO's schedules and travel plans while also managing the general administration functions at M&A Consultants.

Professional Experience

June 2019 to Present Telco Pty Ltd

• Hired over 50 legal associates in 2021 including advertising, shortlisting, and scheduling interviews
• Worked with attorneys and clients on legal requirements
• Planned and managed the executives' annual travel budget
• Carried out training programs for administrative tasks for the new employees
• Implemented an internal communication platform and managed the transition to reduce the lead time of email communications by 30% ‍

Aug 2017 to May 2019 Milton Associates

• Managed a $50,000 annual budget for the procurement of stationery
• Contributed to an increase of 15% in customer satisfaction by handling client inquiries
• Supported the operations of the finance and marketing departments through administrative duties
• Created, edited, and proofread client proposals
• Managed the client database and updated the CRM weekly
• Carried out social media activities on LinkedIn and Instagram

Bachelor’s degree in HR management, 2012-2015 Australian National University

• Recruitment
• HR strategy
• Employer branding

GPA- 3.8/4 Diploma in Information Technology 2018-2019 Institute of Technology, Melbourne

• Advanced computer literacy

The expertise of Calendar management and scheduling tools Database management MS Office (Excel, Outlook, Powerpoint, Sharepoint) Client call handling Strong written and verbal communication Business intelligence Teamwork and delegation when needed

All major brands and businesses, top universities, great weather are some of the many reasons why Aussie has become The Lucky Country for international students and immigrants.

However, just landing in Australia will not guarantee you a job – especially one that pays well. Most well-paid jobs receive thousands of applications and go through a series of shortlisting and interviewing processes.

Reading this article will save you months of your time applying for jobs and the opportunity cost of living in Australia without a proper job. Also, we discuss:

• Resume examples and how each section should be written
• Job applications for international students
• What to include and what to exclude
• Ideal resume length in Australia

And many more.

Consider having a look, if you would like to create a professional resume with one of our ready-to-fill resume templates tailored to the Australian market.

While the elements of your resume will change depending on the position you apply for, the basic structure of an Australian resume will remain the same. Here is an example of a perfect Australian CV for an administrative assistant.

Australian Resume for International Students

Australia provides a variety of opportunities for international students to study, work, and settle in the country. In other words: the Australian economy needs you.

International students will have access to a variety of full-time and part-time job opportunities based on the allowed hours during their studies.

This sample Australian resume is to apply for a part-time job in a restaurant (but it also works for other similar roles):

Curtain Welsh

+61 2 1256 8723

https://www.linkedin.com/in/curtainw

Professional summary

A highly organized, flexible, and experienced student with a strong focus on customer service and impressive time management skills who is keen to work in the restaurant industry looking for a part-time position at Fleet.

Work History

April 2018 to Nov 2019

Mc Donalds- UK

• Handled over the phone inquiries of the customers– over 20 calls a day
• Responded to web inquiries and communicated orders to the appropriate personnel
• Achieved a customer satisfaction of 25% in 2019 as one of the best Mc Donald restaurants in the UK
• Knowledge of menus scored 98%
• Became the main customer-facing officer in 2019
• Developed a welcoming atmosphere with the staff and management

Cambridge High School, 2014-2017

• Excellent at accounting and math
• Student council president for 2016
• Expertise in POS system entries
• Cash handling
• Microsoft excel
• Social media expert
• Time management
• Interpersonal skills
• High energy

English Native

French Fluent

Chinese Basic

How do Australian Resumes Differ from American ones?

An Australian resume is similar to an American one in terms of style and format. A minor variation could, however, make your resume look odd in a pool of Australian resumes. Therefore you must consider the following points while preparing and sending your resume to Australia.

• American and Australian English have differences related to spelling and vocabulary: you should read further , identify those differences, and incorporate the relevant changes in your writing. Using correct Australian English on your resume will give you an edge during screening.
• In Australia, a resume is often called a ‘CV’: in your email body, you can mention that you have attached the CV to give it a more Australian feel.
• Australian resumes are lengthy compared to the American ones: how long they should be and what information makes up the additional pages will be discussed below.

Consider also how resume format, structure, and other information differ in Canadian resumes compared to Australian and American resumes.

How to make an Australian Resume?

An Australian standard CV layout would be a great place to start making your resume. We have highlighted each section with the information you should include and the best practices.

1. Start with The Resume Header

Your CV should start with your name and contact information. This is generally followed in many regions including Australia.

Name is typically the first name and the last name followed by the current job title (if it is relevant to what you’re applying).

Contact information should consist of your email address, a mobile phone number, and a link to your LinkedIn profile or the portfolio (if relevant).

• Do not include your mailing address unless the job advertisement has specified about it
• Update your LinkedIn profile pic, cover photo, and description before putting the link in your CV
• Don't use official emails; use your personal email instead

2. Write a professional summary or an objective summary

This is considered the sales pitch in your CV. In this, your objective should be to communicate to the hiring manager that you’re a potential candidate for the position.

Writing a resume summary is simple if you know the right technique. The professional summary should consist of 2-3 sentences that describe you. Use the first sentence to describe your experience and how your expertise would help the new employer. In the second sentence, write about how that helped your previous employer and the results you achieved.

Just like this:

The objective summary would be the same as the professional summary: you should write your career objective instead of your previous experience. Objective summaries are used in case you do not have much experience for the position or you’re in a career transition.

3. Continue with Your Work Experience

This is the most important part of any resume whether it is in Australia, the USA, Europe, or any part of the world. This section can make or break your Australian job dream.

While writing your employment history, the format you pick matters. There are mainly three standard resume formats : reverse chronological, functional, combination. Though all three formats are accepted in Australia, the most popular one is the reverse-chronological format.

In reverse chronological resume format, you should list your experience starting with the most recent position. This provides the hiring manager the opportunity to access the most up-to-date experience of the candidates with ease.

Here’s a set of guidelines to follow when writing your experience section:

• State the company name, job title, and the period
• Use bullet points to describe your experience
• Use specific details of projects you were assigned to, achievements, and the tools used
• Use numbers wherever possible to add credibility to your statements
• Use keywords that are specific to the industry, the job role, and are mentioned in the job advertisement

An applicant tracking system is in place in many Australian companies which carries out the initial shortlisting of applications – your resume should be keyword-heavy to get through this step.

4. What to Include in The Education Section?

For most job positions, your education would come in handy even if it is not directly relevant. List down your education section giving priority to your highest academic achievements.

If you have completed any academic program in Australia, that would be an advantage.

In writing this section, use a consistent format. Also write to the point as this should be a small section of the resume.

Put the academic qualifications that are relevant to the job you apply for. For instance, if you are applying for a part-time job in a cafe to cover your expenses while you study, you might not want to put your Masters's degree in the resume. Many employers don't hire overqualified candidates because they think they won't last.

5. What Skills to Put in The CV?

The skills section is common on resumes in many regions, though a generic list of skills does not work anymore – also in Australia.

The skills of a candidate could be either soft skills or hard skills. What most hiring managers expect is a combination of these two types.

• Time Management
• Communication skills
• Business intelligence
• Problem-solving
• Organizational skills
• Negotiation
• Creative thinking

Instead of just putting up a list of soft skills in your skills section, identify 3-5 most important skills required to perform your duties on the job.

How do you find these?

Employers often describe the personal traits they expect from the candidate in the job advertisement.

Expertise in ventilation systems and HVAC

Technical report writing, BOQ preparation, and tendering

Electrical and Electro-mechanical systems

Mechanical system designing with Solid Work and Auto Cad

6. Should I Put Additional Sections?

Of course! Additional sections are a great way to showcase some of your most marketable skills. A separate heading on your resume gives the information more visibility.

In an Australian CV, the following additional sections are recommended:

• Volunteer experience
• Computer skills
• Licenses and Certifications

It is not required to include all these additional sections in your resume. Putting more of these sections would make it difficult to achieve the main objective of additional sections which is more visibility.

What Is a good Resume Length for Australia?

Typical Australian resumes are quite lengthy compared to the USA ones. There’s no hard and fast rule as to how long it should be, but definitely more than one page like in the US.

For professionals, three to four pages is a good CV length. For entry-level jobs and recent graduates, try to make the CV two pages.

You should utilize this space to present the most important information about yourself – being relevant to the position you apply for as much as possible. Most applicants from the USA who spent hours compressing their resumes to fit one-page standard struggle in Australia to decompress it to fit the Australian standards.

The important factor to remember here is that you should not expand your resume in a way that the information is not interesting to read or less relevant.

Whether it is in the US or Australia, it will be a human who will read your resume and make a decision. Write your resume as long as it has to be but as succinct as possible .

What should you not include in an Australian-style resume?

If there is some information, formatting, or features missing in your resume, it won't be rejected, but if you include something the Australian job market considers inappropriate, it will.

Including a photo of you in your resume is considered a Capital sin in Australia . This is due to strict anti-discrimination labor laws and regulations. It is believed that the candidate’s photo could influence the employer’s decision of shortlisting for an interview.

The CVs that come with a photo is typically ignored to prevent possible discrimination lawsuits against the employers and recruiters.

There are however ways to bypass these and get the same benefits of putting a picture without breaking the law. Visit our detailed guide on Resume Pictures to learn about the countries where you should not include a picture and everything else about the topic.

Resume, CV, Curriculum Vitae in the Title

This is an old practice of writing resumes. In many countries including Australia, this practice is no longer accepted.

Recruiters already know the document is your resume when they receive it.

More than 15 years old experience

You should use reverse chronological order to write your experience section. This will allow you to showcase your latest experience first. However, some candidates list down experiences that are more than 15 years which are not relevant to the context.

While you're allowed to write 3-4 pages for your CV in Australia, try not to include irrelevant or too old experiences to fill up the space.

Personal information

Do not include personal information such as age, gender, religion, or marital status. These could lead to the rejection of your CV in Australia on the basis of anti-discrimination policies in recruiting.

Interesting Facts about The Australian Job Market

• The job market keeps growing

Simply “there have never been so many jobs available in Australia at one time”, an Australian labor market research study says.

The post-pandemic Australia is going to be full of well-paid opportunities and the government is opening up borders for international skilled workers who are interested to work, studying, and settling in Australia.

• Salaries are among the highest worldwide

As businesses in Australia are experiencing labor shortages, salaries are increasing further. In general, salaries in Australia are among the best salaries in the world. As of 1 July 2021, the National Minimum Wage is $20.33 per hour or $772.60 per week whereas this figure is adjusted every year.

• The healthcare and the engineering industries lead the market

Jobs in healthcare such as doctors, nurses, healthcare workers, hospitality workers will be in high demand. In addition, construction and engineering sectors will have many opportunities including construction laborers, brick workers, and plumbers.

Another sector falling into the high-demand category is accountants and finance professionals – for both government and private-sector jobs.

If your job search is in one of these categories, you’ll experience a higher level of demand – having a great resume together will help you land the best job.

Tips for Making an Australian-style Resume

These pro tips will make your next Aussie CV stand out from the rest of the pack.

• Read the job description or the advertisement to pick the keywords your employer care about – include them naturally in your professional summary, experience, and skills sections.
• Include a link to your LinkedIn professional profile or portfolio website in the header – check whether the link work in PDF and MS Word formats.
• Choose a resume template that represents your personality and tailor it to match the industry you apply to – check out our ready-to-fill resume templates . If you are creating your template, make sure your formatting such as fonts, font sizes, colors, and margins are consistent throughout.
• In Australia, skill certifications and licenses are highly valued by employers – if you do not have one, consider applying for relevant certification.
• Use a tool like Grammarly and check for general grammar mistakes as well as for Australian English variations in your resume.
• Write your resume tailored to the job instead of sending the same CV for every job.
• Write a cover letter that complements your resume – check out our cover letter templates to get an idea

Key Takeaways When Writing an Australian Resume

• Start your resume with the header – include name and the contact information
• The professional summary should consist of two sentences - one describing your expertise and how it would benefit the employer, and one explaining how it helped the previous employer.
• The experience section should not just contain a list of tasks you performed in your job - it should be results-oriented, with numbers to provide credibility
• Follow a consistent format to showcase your education qualifications – add relevant academic qualifications only.
• Write a combination of soft skills and hard skills - you'll likely find the skills employers are seeking in a potential candidate in the job posting.
• Use additional sections to provide a pleasant surprise to the hiring manager – but ignore the irrelevant information.
• One page resume is not the standard followed in Australia – you can expand your resume into multiple pages

Frequently Asked Questions

Do australians say ‘resume’ or ‘cv’.

Australians use the words ‘CV’ and ‘Resume’ interchangeably – both referring to the same thing. However, again, we do not advise using the word ‘CV’ or ‘Resume’ at the top of the resume as a heading.

When you’re sending an email with your resume attached, you can use the word ‘CV’ in your body text to refer to the attachment.

What do Australian employers look for in a resume?

It would be your experience, professional summary, skills, and education sections consecutively. Some Australian recruiters, however, look for a solid professional summary that summarizes the candidate’s profile.

Most shortlisting is done based on the experience section. This also depends on the type of profession. For high-skill jobs, they would give priority to education.

Do I need a cover letter with my Australian resume?

In Australia, some employers expect cover letters while others would not. Also, some industries and professions require the applicants to send a CV with a cover letter.

In the following situations, a cover letter is useful:

• If the job advertisement states the requirement of a cover letter
• If you do not have much experience related to the job, but you would like to express your enthusiasm to work for the company
• Your CV is a general one which includes all your career history – you can use a cover letter to summarize what is relevant to the particular job position

Download Your Australian-Style Resume in Word or PDF

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What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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Advice for getting a job, instructions.

Resume template

Resume formats and content may vary from industry to industry, so do your research to understand the expectations of employers in your field. 

The information below is an overview of the most common elements of an Australian resume. It is not intended as a one-size-fits-all template. The resume can also be structured in the way that best presents your skills and experience. For example, if you have extensive, relevant industry experience, you might find it preferable to place ‘Employment History’ before ‘Education’.

Resume sections

Personal details.

• Use your name as the heading in large, bold lettering. There is no need to include the words ‘resume’ or ‘curriculum vitae’ anywhere in the heading.
• Include contact phone number/s and your preferred email address. You can also add a residential address, however, this is optional. Employers will be using these details to contact you, so ensure your email address and voicemail greeting reflect your professionalism. 
• International students or permanent residents may benefit from indicating their visa status and work rights.
• There is no need to add extra information such as a date of birth, photo or nationality.

Career objective/Profile/Summary [Optional]

• This section describes the type and level of position you are seeking and the industry or area in which you would like to be employed. A well-targeted career objective makes you look focused and enthusiastic and helps the reader interpret the information that follows in the resume.
• The objective should be brief and realistic with a focus on what you are able to offer, eg, ‘Seeking a research position within Environmental Sciences where my university studies in water management and my work experience in local government environmental management can be utilised.’

Skills summary [Optional]

• This section can be useful for drawing the recruiter’s attention to your key competencies.
• Focus on skills that are relevant to the job by checking the selection criteria or keywords in the job advertisement.
• Skills can be technical (eg, experience with a particular type of software or lab procedure), industry-specific (eg, classroom management for primary school teaching) or transferable (eg, team work, leadership, time management).
• Offer evidence when you claim to have a particular transferable skill, eg, ‘Excellent written communication skills developed through activities ranging from writing complex technical reports during my science degree to press releases in my role as Publicity Officer for the Student Biological Society’.
• Include your tertiary qualifications, and if recent, also your secondary qualifications. State the full name of the institution and the month and year you completed (or expect to complete) the qualification.
• Start with your most recent qualification/studies and work backwards.
• Other information you could include: your majors, your current grade or WAM, academic awards, merit scholarships, international exchanges, your thesis title and brief description (for research students) and any other relevant achievements.
• Note that this is not the best place to list short courses or trade certificates unless they are relevant to the role.

Experience is a broad term that can refer to a range of practical activities. You may wish to list all of your practical experience under this heading or divide it into different categories. If you have a mix of industry relevant experience and less relevant work, you can divide the section into ‘Relevant Experience’ and ‘Other Experience’. This will ensure that the employer sees the most relevant information first. Some other possible headings are below.

• This is one of the more common headings for listing experience.
• Start with your most recent job and work backwards. Include your position title, the name of the organisation and the month and year you commenced and concluded the employment.
• List your responsibilities and any outcomes or achievements. Quantify where possible, eg, ‘supervised 5 junior staff members’, ‘increased monthly sales by 12%’.
• Be clear about the skills you have used or developed, particularly if you have not included a skills summary on your resume.

Practicums/Placements

You can use this heading for any industry-related experience you have gained as part of your degree, eg, clinical placements for Nursing, teaching practicums for Education, field education placements for Social Work.

• List the name of the organisation, duration of the placement, responsibilities, achievements (if any) and learning outcomes.

Volunteering

This section refers to unpaid work undertaken in the not-for-profit sector, community groups, NGOs or charitable organisations. Most employers will be interested in your voluntary work because it offers evidence of initiative and transferable skills.

• Lay out your experience in a similar way to your employment – title, organisation, dates, duties, achievements/outcomes.

Extracurricular activities

Here you can include student clubs and societies, sporting activities, mentoring, student representative roles and more. As with volunteering, most employers value extracurricular activities.

• Again, lay out in the same way as your employment. Give enough detail for the employer to understand your contribution to the organisation/team/program and the skills you have used.

Memberships

Include membership of any professional associations or industry bodies .

• Use the full and correct name of the organisation, the year of your membership, and your level of membership, eg, student, affiliate, professional, etc.

Conferences/Publications/Articles

• Relevant for applicants with research-based qualifications , or those seeking media/communications/writing roles.
• List your papers and conferences in the formatting used by your industry or discipline area.
• If applying for a non-research role, consider summarising and/or quantifying your publications or conferences, eg, published three research articles on the topic of XYZ in high impact journals, demonstrating excellent written communication skills.

Add your own relevant section/s

You can include other relevant sections in your resume if you have a particular set of experiences that you would like to bring to the employer’s attention. Choose a clear heading that describes your experience and ensure that all points in the section are relevant to the heading. It is important that the section is closely related to the job to which you are applying. Some examples include:

• ‘Leadership’ – for students with experience in student leadership such as mentoring, executive roles in clubs/societies, student politics, or other leadership roles.
• ‘Community Involvement’ – for students who are active in charity or not for profit work, volunteering, advocacy or other community development activities.
• ‘Exhibitions’ – for students seeking work in the visual arts.
• This should always be the last entry on your resume. List 2 or 3 referees who can comment on your work-based skills. If you prefer not to list them on your resume, simply write ‘Available on request’. This will allow you to check in and warn your referees before they are called. Always seek a referee’s permission before you list them in your resume and give them information about the job.
• Choose the person who will give you the best reference, ideally, a previous work/volunteer supervisor, manager or an academic.
• Include their name, job title, current organisation, contact details, and their relationship to you, eg, ‘Thesis supervisor’, ‘Current manager’, if the relationship is not clear from their job title.

Final resume review

Is your resume:

• Targeted and relevant to the role and industry/type of employer?
• Demonstrating the transferability of your experience and skills to the role?
• Presenting your information in an accessible format that best promotes what you have to offer?
• Clear & concise?
• Professionally formatted with good grammar and spelling?
• Making the best first impression possible?

Submit your resume for instant feedback on CV360 .

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Australian Customer Service Resume Example & Writing Guide

Resume example & tips for Australian customer service professionals.

(45 votes, average: 4.9 out of 5)

Editor | Business & Investing

I lead a team of writers and editors to build Arielle's Think Big blog. Together, we share an audacious goal: create Australia's #1 publication for high-performance individuals.

Last updated: October 2nd, 2023

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Customer service professionals keep the Australian economy running. It is one of the most critical roles in any business, as unhappy customers translate to low profits. If you have great communication skills and a talent for diffusing situation, a customer service role may be for you.

Use my Australian Customer Service Professional resume example below to improve your current resume. If you get stuck, get yourself back on track by using my:

• free resume builder , if you’re on a budget
• CV writing consultancy , if you have a complicated background

Australian Customer Service Representative Resume Example.

Here’s a resume example that my team wrote for a hypothetical Australian customer service professional. Draw on this sample and follow my tips below to create a DIY resume that opens more doors for you in the Australian job market.

Here’s why this customer service professional’s resume example will stand out to Australian recruiters, hiring managers and business owners:

• Clean, logical design.  Understated graphics and  good font choices  create a sense of order and priority. The design guides your eye to the right spot.
• Clear contact information . Include your mobile phone number, LinkedIn URL and personal email. Do not include  anything else .
• Captivating profile.  Stay away from generic statements, verbal bloat, and hyperbole. In other words, don’t write, “I’m an excellent and highly experienced, dynamic, energetic, very driven Australian customer service professional”. Don’t spend your resume’s real estate on words that don’t mean anything!
• Key skills.  Also known as  key assets , the  key skills section  summarises your most important skills and  helps your resume defeat ATS robots .

Here’s what makes this page work so well:

• Reverse chronological format.  Ideal for an experienced customer service representative, the  reverse-chronological resume format  spotlights your most relevant experience by placing it first.
• Action-verb-driven  achievements . Most customer service jobs are won or lost through achievements.  Ensure that they’re compelling enough to separate you from another 20 similarly qualified candidates.

Do not neglect the last page of your customer service resume. Quite often, employers use the information on this page to split the difference between two winning candidates.

Don’t be the candidate who gets chopped by focusing on:

• Length.  Largely determined by the length of your career, the  correct length of an Australian resume  is between 1 and 5 pages. Resumes of most customer service professionals will come in at about 2 pages. The above resume example stretches to 3 pages, as the candidate has quite a bit of experience under her belt.
• Additional career history.  Remember that first job you had as a Mcdonald’s store manager? Yep, it goes here.
• References.  Write “References are available upon request” – and nothing else. Never list your referee details on your resume ( why? ).

Best Resume Templates For Australian Customer Service Professionals.

Don’t write your resume from scratch. You can save a lot of time by using resume templates and resume builders. They provide you with a format to follow and sample content you can use as a starting point.

If you’re still searching for the right resume template, I highly recommend that you use one of these freebies from Resume.io :

If you get really stuck, consider hiring one of my resume writers.

I know good resume companies in Sydney and in Melbourne that are ready to take your resume to the next level.

(Related: How To Showcase Communication Skills On Your Resume ).

Job Outlook For Customer Service Reps In Australia.

The job outlook for customer service professionals in Australia is positive, although economic fluctuations tend to hit these jobs the worst.

When companies are forced to shed staff, they start with jobs that have the shortest training curves. Unfortunately, a lot of customer service jobs fall into this category.

• The average salary for customer service reps  in NSW is $60,909 per year and $59,547 in Victoria, according to Indeed .

Related Australian Resume Examples.

• Australian Business Analyst Resume Example
• Australian Lawyer Resume Example
• Australian Senior Executive Resume Example
• Australian IT Project Manager Resume Example
• Australian Hospitality Manager Resume Example
• Australian Registered Nurse Resume Example
• Australian Graduate Resume Example
• Australian Chef Resume Example

P.S. Are you an Australian customer service professional, on the lookout for your next job? Tell me about your job search roadblocks below, and I’ll provide you with tailored tips to help you overcome them.

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Recommended Reading:

• Complete Guide To Writing The Perfect Resume Summary
• How To Indicate Availability In Your Resume
• How to Describe Work Under Pressure Skills On Your Resume

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• How To Build Relationships At Work With Teammates And Peers
• 15 Most Profitable Side Hustle Ideas To Start In 2024
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• Is An MBA Worth It (In Australia)?

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• How To Become A Product Manager In Australia
• 5 Signs Of Burnout At Work That You Must Recognise Early
• How To Turn Down A Job Offer With Tact

Resume & LinkedIn Advice

• How To Write A Cover Letter (Examples, Templates & Guide)
• Should You Include Your Date Of Birth On Your Australian Resume?

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