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25 Tips To Create The Ultimate Real Estate Listing Presentation

If you’re a new real estate agent, you might be intimidated by the thought of doing your first real estate listing presentation.

This post details 25 steps you can take to prepare for your presentation and give you the confidence you need to make the best impression. 

Tips For Preparation

1. build and maintain your online presence.

In today’s internet-driven world, people do their research on you before they even speak with you. Focus on building and maintaining your online presence across social media, Zillow and Realtor.com , and your website.

Interact with your audience across these platforms so that people get a sense of your personality. You want to attract people who are actually interested in working with you.

The more people know of you before you show up, the easier the appointment will go. They’ll already have an idea about your experience and your process, which gives you a great foot in the door.

2. Practice Your Presentation

Remember, it’s ok to feel nervous. Try practicing your real estate listing presentation out loud before going to the client’s home. Repeat it enough times until you feel confident in your delivery. Having a firm grasp on the main points of your presentation will help tame your nerves.

3. Visit Active Listings in the Client’s Neighborhood/Area

A unique tip that most agents don’t take the time to do is to visit other active listings in the client’s neighborhood before your listing appointment. 

This will give you more knowledge about the area, and you’ll see the prices of other homes in the area. Sellers will appreciate this extra work because it shows your dedication.

5. Drop Off A Pre-Listing Package

One tip that will start you off on the right foot before the listing appointment even starts is to drop off a real estate pre-listing package . The package should include any marketing materials you have created, including a description of your unique value proposition and marketing plan.

When you drop off your real estate pre-listing package, make sure that it is presented professionally. Use binders, folders, and be sure it’s personally branded.

Tips For During the Presentation

5. share your story in under 2 minutes.

Clients want to get to know you and your business, but make sure you keep it short. The main goal in your real estate listing presentation is to get the client talking more about themselves and their goals in selling their home.

Tell a brief story about what you do and what makes you different from other realtors. If this isn’t your first listing, talk about successful listings you’ve handled in the past.

6. Have Good Posture and Body Language

Most experts agree that 70% to 93% of all communication is nonverbal . So whether you’re touring the home or sitting down with your clients to get to know them, be sure your back is straight, you aren’t slouched, and you don’t cross your arms. And of course, give all your attention to your client as they are speaking and practice basic listening skills.

7. Use Social Proof to Your Advantage

If you have some previous listings under your belt, be sure to leverage them as social proof and use them to your advantage. For example, add in quotes from satisfied past clients, or share a success story regarding a previous transaction.

Having social proof in addition to what is online goes a long way in impressing your potential client. It will also help to establish you as a real estate professional with authority and knowledge in the real estate industry.

8. Personal Statistics

Along with social proof, be sure to include some personal statistics about your previous listings, such as:

• Average days on market
• Average list price to sales price ratio
• How you compare to the market average

9. Create a Slide Deck to Stay on Task

A classic slide deck or PowerPoint presentation is the best way to keep your pre listing presentation organized and flowing smoothly. It’ll help you stay focused from one point to the next, so you don’t end up rambling throughout your presentation.

10. Have a Marketing Plan

Come up with a comprehensive  real estate listing marketing plan  for listing your client’s home. Be sure to include the following marketing material:

• How you will leverage social media
• Which websites their listing will be shown on
• Advertising strategy
• Any broker groups or email lists you plan to use
• If you plan on holding open houses , and if so, how often
• Professional photos  and video

Don’t skimp on photos in your marketing strategy. Even if it seems expensive, professional photos will showcase the home much better than personal photos. In addition, you’ll build a beautiful portfolio to show future clients. They will take notice of how much better your photos look compared to your competition and want to work with you as a result.

11. Introduce the Power of Your Brokerage

If you have a brokerage, be sure to talk about what makes your brokerage unique. Highlight past experience and successes, and focus on how your brokerage will add value to your client’s listing as well.

12. Ask Questions, Build Trust, and Identify Motivation

Before you tour the home or jump into your own background, sit down and ask the client some questions to get to know them, build rapport, and understand their goals for selling their home. Some good questions to ask include:

• The reason they want to sell their home and what date they need to move by
• What area they are looking to move to, and if they’ve already found a home there
• What’s more important to them: selling their home quickly, or for the best price
• What their alternative plans are in case their home doesn’t sell
• What their ideal listing agent would look like
• How much they still owe on their mortgage and whether or not the property has any liens
• If there are any hidden issues with the home
• Their experience level with selling homes, and what those other experiences were like

The more you can connect with the client in these first 15 to 20 minutes, the better the listing presentation will go.

13. Tour The Home

Next, after you’ve gotten to know the seller, ask them if they can give you a tour of the inside and outside of their home before you begin your presentation.

As they’re showing you around, have them point out details about their home. For example, any work they’ve done and any work they know needs to be done before they sell the home.

Your goal is to get them to point out that their house isn’t perfect. This will give you a couple of details to lean on later when you’re discussing the price.

As you’re walking through the house, be very observant and take your time looking at every aspect, including the ceilings.

14. Tailor Your Presentation to Relate to Sellers Motivation

Use the client’s answers to the questions above to create a story in your real estate listing presentation. Go through a comparative market analysis ( CMA ) and show them the listings that have and haven’t sold in the area.

For example, you might find a listing that was priced way too high, sat on the market for 125 days, and sold for 10k below its listing price. Explain to your client all these details, and then show them a listing of another home that was perfectly staged and photographed.

Show them how it got a contract in seven days for above the asking price, which may also be their goal for their own home. This way, you’re creating a more relatable story for your client, and they will want to follow the same strategy as the second home.

Tips For Research

15. do your research.

Everyone knows that knowledge is power, and power breeds confidence. Doing your research ahead of time will give you the knowledge you need to keep the ball in your court.

One strategy is to call recently sold listings in your client’s neighborhood and ask those agents how they thought the sale went and if they can give you any tips on selling in the area.

16. Automated Values

Be sure to cover Zestimates and tax values in your presentation. The prospective seller probably came across these numbers already and will want to know if they are accurate or not.

A couple of questions you can ask your clients to get an estimate of what they think their home is worth include:

• What do you think your home is worth, based on the research you’ve done?
• What number do you think is a good starting point for your home?

17. Local Market Statistics

During your real estate listing presentation, have some statistics on hand for the local market so that the client can compare their home to others in the area. These should include:

• Average days on the market for homes in the area
• Average sales price
• Price per square foot
• Inventory level

18. Neighborhood Comp Analysis

Be ready with a comp analysis. Choose four to five other homes in the neighborhood that are similar to the client’s home and become familiar with the ins and outs of those properties.

After you’ve toured their home, you’ll have a better idea of which comp to show them.

You can let them know how long they can expect the selling process to take based on the average list price to sales price, sold comps, available comps, and days on the market.

Tips For Moving Forward

19. refine value.

Once you have a good feel for the home, let the home seller know if you think the home’s value should be higher or lower than your initial assumption based on the market data.

At that point, you can tell them that you recommend listing their home for X amount to have the most realistic chance of selling it.

In order to figure out a good price, you can use the MLS to find out the average list price to sales price ratio for a certain neighborhood.

20. Outline Your Pricing Strategy

Go through your pricing strategy and let your clients know how you determine if a home is above, fair to, or below the market value.

21. Explain Your Sales Process

Your real estate listing presentation is a great chance for you to go through each step of your sales process, from pre-listing to closing. Explain every detail, so your clients can know what to expect when working with you.

22. Additional Included Services

Offer the client any other services that you and your team provide. This could be transaction management, a preferred vendor list, or buyer services.

23. Don’t Be a “Yes” Agent Just to Win New Business

Stay firm on your process and pricing. Some sellers will see if they can get you to negotiate on your own terms. However, this isn’t advisable. Stick to your process and price, and be confident in your knowledge and research.

24. Prepare For Some Objections and Lots of Questions

To that end, be prepared to face some  real estate objections  and questions about your experience, process, and pricing. Some of the questions might include:

• What makes you different from other realtors in the area? How are you better?
• Why do your credentials make you the right person to sell my home?
• How familiar are you with this market? Have you sold homes in this area before?
• What is your opinion on my home, and what do you think we can do for it to sell better?
• Do you have an ideal list price in mind for my home? If so, is it lower or higher than what I think it is?
• What are your sales and marketing strategies for listing a home?
• How many other clients are you working with, if any? Will your workload affect your ability to work on my home?
• I’ve spoken to another real estate agent who said they would list my home for a certain percent. Can you match that?

25. Follow up with a Thank You Note

Even if you don’t walk away with a  signed listing agreement  in hand, be sure to send a thank you note. Mail this out the day before your appointment, so it arrives soon after the appointment is over. This will ensure you make a good impression on everyone you meet.

Final Thoughts on 25 Steps to Win a Real Estate Listing Presentation

Whether it’s your first real estate listing presentation or you are a seasoned Realtor, these 25 steps can help you build a successful real estate business and bring the most amount of value to your clients.

Keep in mind that in the end, how you treat people will be more impactful than anything you say or do.

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I’ve helped hundreds of real estate agents, team leaders, & brokers all over the country increase their sales, online presence, and create scalable systems. I would love the opportunity to work with you. Together , we can make this year your best yet!

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• Listing Agent

Things you can’t forget to include in your listing presentations

• April 22, 2024

Agents, we’ve given you the rundown on mastering your listing presentations. From helping you tackle getting prepared to i mproving your listing presentation skills overall, you’re in a good position to crush your next listing presentation. But before diving headfirst into your next seller prospect meeting, ensure you’re not skipping out on any of the must-haves in your listing presentation. It can make all the difference and help you secure a new seller client.

Things you absolutely can’t skip in your listing presentations

Making a great listing presentation might seem like you can throw some information into a snazzy PowerPoint or Google Slides deck, but it’s so much more than that. In your listing presentation, you pitch potential seller clients on why you’re the best agent in their market to sell their home and walk them through exactly how you plan to do it. But it’s not just a slide deck full of humblebrags; it’s a cohesive, clear action plan.

Here are the key components you can’t skip when creating your listing presentations. We’ll break down each one, why it matters, and why you can’t miss highlighting it in your listing presentation. Remember, the goal isn’t just to look snazzy—it’s to be impactful and address any potential concern, question, or hesitation from your seller clients. This is how you’ll close the gaps in understanding and win them over.

Your real estate bio

First and foremost, add a slide to introduce yourself. Yes, you’ve given your elevator pitch over the phone, and they’ve likely seen you through your marketing. But sharing your bio, in your own words, is key to helping prospective clients understand you and your expertise better. 

In short, including and covering your real estate bio can help answer the following questions:

• Why should they trust you?
• What level of experience do you have?
• How does your experience relate to why they should hire you?
• What real estate work have you done in the past that’s relevant to them, their needs, and their goals?

Make sure to cover your tenure as an agent, what markets you’ve worked in, what brokerage you are or have been a part of, your successes, any specialties, and your investment in continuing education.

Your proof points

Your bio lays the groundwork and sets the scene for who you are as an agent, what you do, and your expertise on paper. But now it’s time to put your money where your mouth is and back up your awesomeness with some real-life data. How do you get this data? By sharing your proof points. In your listing presentation, you need to call out and highlight recent sales you’ve successfully transacted. You’ll also want to call out recent seller testimonials so your prospective sellers can get a better, more realistic view of what it’s like to actually work with you.

Educational opportunities

Simply put, sellers — especially first-timers — don’t know what they don’t know, and as the agent, you’re the guiding light to teach them. Walk them through things like the selling process at a high level, how pricing works, and common real estate terminology they can expect to hear throughout the selling process. By preemptively addressing the typical selling ins and outs, you can beat them to the punch of their concerns. Educating your prospective sellers from the start shows you’re an expert, and also well-rounded in how you approach your clients. It also demonstrates your willingness to offer a transparent, two-way line of communication.

Market conditions

Going hand in hand with education is displaying and outlining local market conditions. Sure, consumers have heard plenty on the news or social media about what’s going on in the housing market, but they likely don’t know how this impacts their local market. This is where you can walk them through what’s happening in their ZIP code.

In your listing presentation, be sure to show them recent sales in their neighborhood so they have an idea of what to expect from a pricing perspective and how long it takes, on average, for a home to sell. You should also include properties that are actively listed so they know what other homes are available in the area. This will help them understand features, amenities, and updates similar homes have that gets them ahead in pricing, as well as an idea of how you’ll position the home against the other listings.

Your marketing strategy

This is the meat and potatoes of the listing presentation, but the groundwork you’ve laid thus far is key to getting your prospective seller clients on board. After all, you can’t just jump right into how you can market their home without establishing credibility and establishing trust first. Think of this like the peak of the listing presentation. This is where you can pull out all the stops with a customized marketing strategy specifically tailored to their home. 

Call out things like:

• What channels you use to market your listings
• Which of these channels work best for marketing listings
• Your reach, engagement, and following on each
• Offline marketing activities you engage in, like print materials, events, and sponsorships
• The types of campaigns and marketing efforts you’ll run to promote their listing

At this point, you’re able to marry your real estate expertise with your deep marketing know-how. And by focusing on how exactly you’ll promote their home, seller prospects can rest easy knowing you already have a game plan ready to be used.

Your real estate portal presence

Alongside your marketing tools and plans is a great place to also showcase your presence on all the top real estate portals. This is where you can highlight which portals you’re active on, the consumers — and types of consumers — using each, and the reach and engagement you typically get from these portals.

Of course, you’ll want to showcase your presence on Realtor.com ® , along with the products you’ve invested in for your listings, like Local Expert SM , Market Reach , or Listing Toolkit .  Prospective seller clients will be excited to see their home will be listed on the major players of the online real estate world, and thrilled to learn about the Realtor.com products you’re leveraging to get their listing front and center with countless consumers.

A recap to tie your promo efforts together

At the end of your listing presentation, it’s always a good idea to tie up your deck with a neat bow and provide a snapshot slide of how you’ll promote the home to your prospective seller clients. Give a brief bullet-point summary of your online presence, digital footprint, marketing tactics, and the efforts you’ll take to promote their home. This singular view is a great way to sum your efforts up and wow the sellers with ease.

You’re ready to knock your listing presentations outta the park!

You now have a solid rundown of the key components to include in your listing presentations, from start to finish, and why each one is so crucial for prospective seller clients. If the thought of porting each of these things into a deck is daunting, or downright inconvenient, we’ve got you: click here to get our free, customizable listing presentation template today!

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21 Steps to a Stellar Listing Presentation

It’s all here. Twenty one great ideas for building your listing business from the ground up, all neatly packaged in a step-by-step action plan. Let us know how it goes.

Set a Strong Foundation

1 build an online presence.

Use your website, blog, or social media channels to publish articles that demonstrate your core competencies. Do you specialize in upscale properties? Do your staged homes sell 30 percent faster and closer to list price than market averages? Your articles could also include seasonal tips for home maintenance, tips to prepare your home for sale, or market data for buyers. Share the content on your Facebook page.

2 Monitor your online appearance

What is showing up when someone searches your name? One of the easiest and most effective ways to monitor your reputation comes from Google Alerts, a free Google service that allows you to enter a search term (i.e. your name, company, etc.) and then receive email alerts as the system finds matches.

3 Practice your presentation

“Can you cut your commission rate?” and “I was going to try and sell it myself” are common objections heard by Realtors®. To prepare, ask a colleague to role play with you, maybe even serve your pitch at a sales meeting.

Supplement your standard listing presentation materials

A listing presentation isn’t complete without your bio, testimonials, marketing strategies and more. If these documents are in PDF format, quickly upload them to your RPR account and then easily include them in your RPR reports. Here are a few things you might want to include:

4 Bio “Your Story”

Tell your story in 75 words or less, just enough to cover the highlights of why someone would want to work with you. Are you a lifelong community member? Do you do volunteer work? How long have you been a Realtor and are you a Top Producer?

5 Social Proof

Do your clients love you? Get proof! Take the time to collect testimonials from your past clients in print or video format. Also, collect any news clips that back up your professionalism or credibility.

6 Personal Statistics

Your success record is worth sharing. Sellers want to know you’ve done this before and for similar homes. Consider creating a map that highlights your past sales activity. Do your staged homes sell 30 percent faster and closer to list price than market averages? Let your prospects know with a simple chart.

7 Service Levels

Differentiate yourself from other agents in the market by showing how your service levels will exceed seller expectations. Do you have an assistant or are you part of a team? What kind of communication can the seller expect, both in scheduling showings, and follow-up and feedback from the showing agent? How often will they receive market updates? (See the section below on Using Creative Delivery Systems.)

8 Marketing Plan

There’s a lot of competitive marketing in the real estate industry. How will you go above and beyond to capture the attention of home buyers? Your plan should include strengths offered through your MLS, website, advertising strategy, staging resources, special virtual tour/video marketing, photographers, local Broker tours, etc. Be creative.

9 Take a photo of the property

Make the extra effort to drive by and snap a photo of the property, then upload it to the cover of your RPR report . It will demonstrate your commitment to individual attention and give you an opportunity to check out the condition of the property. That insight will be helpful when you refine the value of the property using RPR.

The Phone Call

10 ask questions.

Every question you ask, big or small, demonstrates interest in the homeowner’s personal well being. And what’s more personal than selling the biggest investment of your lifetime? Find out what makes your client click.

• Why are they moving and when?
• Are they relying on the sale proceeds to fund a retirement?
• Does the house need too much work and they want something maintenance free?
• Are they downsizing in preparation for retirement?
• What did they love and “not love” about the house? The neighborhood?

No other CMA tool will do…

11 do your research.

Did you know that Realtors® have the power to analyze and manage a platform of unparalleled data to the extent that no other search mechanism offers? In fact, no other real estate data sharing website offers side-by-side, listing vs. public record comparisons like RPR. Here you’ll find current and historical property information, the home’s basic facts, photos, maps, mortgage records, tax info, the Refined Value Tool, comp analysis tool, and more.

12 Automated Values

No matter what, consumers are going online to look at the value of their homes. Yet, we know that not all of these sources are reliable. Use this as an opportunity to include the exclusive RPR Realtors Valuation Model® (RVM®) in your pricing discussions. Your clients will be impressed by its level of accuracy.

13 Create a CMA

Not all CMAs are cut from the same cloth. RPR’s CMA wizard walks you through five simple steps to generate a Comparative Market Analysis unlike any other offered in today’s real estate industry. You’ll confirm the home’s facts, search for and adjust the comps, land on your own list price by refining the property’s value, and then generate an RPR Seller’s Report. All in one place and with the highest level of accuracy afforded to today’s Realtor.

14  Refine Value

Every homeowner wants to know the return on investment for their home improvements. Here, savvy agents will tap into RPR’s Refine Value Tool . With up to 30 predefined home improvements to choose from, the tool accurately calculates the depreciated value of home improvements. The tool also enables users to refine a home’s value by confirming/adjusting basic facts about the property, as well as other factors such as an assessment of local market conditions, the interior and exterior of the home’s condition, lot size, view, privacy, and more.

15 Market Stats

Our mindsets move far beyond our own particular home. Both buyers and sellers want to know everything about the neighborhood, local economy, quality of life, and economy. All of that and more are a few quick clicks away at RPR.

No other CMA tool will do …

16 rpr reports.

Don’t let your lead get away without sending the seller something before your actual listing presentation. Use what you’ve garnered from RPR to create and send RPR’s Market Activity and/or Property Report. Be sure to let the sellers know that you have the power to refine the value of their home (using RPR) once you’ve had a chance to tour the property and see their upgrades first hand.

17 Use Creative Delivery Systems

Oftentimes, the opportunity to meet prospects or clients face to face is hampered by distance, personal schedules, or even preference. Yet, you know that nothing conveys professionalism and expertise more than personal interaction. There must be a way to virtually, if not literally, meet your clients “where they are. ”

BombBomb , a video marketing platform, helps REALTORS® prove their “client first” commitment by offering intuitive, low-cost digital communications solutions. With BombBomb, you can create a personalized video message and email it to clients within minutes. And because the app is integrated with RPR, REALTORS® can seamlessly include an RPR report. Then by way of real-time alerts, see when your client has interacted with the email. These live notifications are key in determining the best time to follow up.

18  Create Your RPR Seller’s Report

Pull your analysis all together into a customized RPR Seller’s Report , complete with an updated photo of the property, as well as your photo and contact information. Inside, the Seller’s Report highlights details of the subject property, your comp analysis with side-by-side property comparisons, local market trends, a pricing strategy, and a worksheet for estimated seller proceeds. RPR’s Seller’s Report can also be displayed and/or emailed from your laptop, phone, or tablet.

19  Identify the Seller’s Motivation

While with the homeowners, be sure to listen closely to what the sellers are saying. Selling a home is a deeply emotional experience for most and they want a Realtor who understands how personal it is. Revisit some of the questions you asked earlier. Why are they moving and what is their timeline? Are they using the proceeds to fund a retirement plan? Are children involved? What improvements are needed to sell the home?

20 The RPR App

Showing is always better than telling, so here’s where your impressive tech skills come into play. Respond instantly to your seller’s questions with RPR Mobile™ on your handheld device . Show the prospect how their home compares to those on the market. Click on the magnifying glass to display a map of the nearby area. Then, select any home’s icon to go to the property’s full details, including price, history, photos, and more.

21  Follow up With a Thank you Note

The five minutes it takes to write a personal thank you card to prospects is worth it’s weight in gold (or actual listings). Very few of our contemporaries take this route in our digital world. So set yourself apart. In fact, send flowers.

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Related posts, tailor your message and impress your clients with rpr’s commercial ai scriptwriter, unlock market obstacles: 10 rpr blueprints for success, how rpr commercial provides value for realtors®, 9 data-driven strategies to elevate your value proposition, rental beast helps realtors® navigate the application screening process, pre-designed canva custom pages now available in rpr, 28 comments.

Great ideas here! I love that you can produce a report in seconds. Keep up the great work RPR!

Great info. Would love to see this all put together so I could customize for my market or listing appointment. A template.

Me as well. I love the RPR product.

Great information.Would love to see if we can customize these for listing appointments

I knew RPR will seal the deal for me. Kudo to RPR.

When I first became a REALTOR five years ago, a veteran agent showed me how she completed a CMA for an upcoming listing appointment. SIX HOURS later, and we still weren’t done! I thought to myself, “I’m just going to stick to BUYERS”! Fast forward, I now use RPR exclusively for creating in-depth reports for my potential Sellers AND for my Buyers preparing offers. I wouldn’t consider using any other program! Thank you for these great ideas, I’m going to start to implement them immediately.

I woukd like to sign up

I would love to see a template, also.

I would like to add just the type of home such as reverse 1 1/2 or ranch only as not to compare to 2 story homes

Do you have a tutorial showing each of these steps? I read it and understand in theory but I am a visula learner and once I SEE how it’s done I can modify it. I cannot visualize each of these steps. It seems logical but a bit overwhelming without any examples. A video tutorial step by step would be helpful. A template might work but it would not show the step by step of HOW it was done but it would be good also to see a finished product. It seems that RPR is a tool that a computer presentation w/ video capability is best. Is your CMA best on a phone on a computer screen? or is it printable. So many questions… I really need to see it in action.

[…] This post was published by Realtors Property Resource. It covers everything you need for a stellar listing presentation. It includes everything from what to include in the presentation to pro tips about how to give the presentation.21 Steps to a Stellar Listing Presentation […]

I appreciate the information given in this article about the marketing strategies a realtor should follow to improve his business. The internet is one of the most important sources of information and a realtor should follow different types of blogs related to real estate business to learn more effective marketing strategy. Besides, effective utilization of the internet could also give a realtor a competitive edge and helps to find more clients.

Sign me up please [email protected]

Hi Jorge, create your account here: https://www.narrpr.com

Great! If you don’t have your RPR account started, go here and click “Create Account” https://www.narrpr.com

Good information. can I customize these information

Very interested, is there live support?

Hi Alice, Yes, get help any time by calling (877) 977-7576.

Outstanding program. Great improvement.

I would like to take classes and learn more

[…] This incredible article by RPR has several suggestions for how to create a stellar listing […]

Great article!, I love all this, because I was able to gain information and also some tips. Thank you for posting this very informative article.

[…] Related reading: RPR – 21 Tips for a Stellar Listing Presentation  […]

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5 Steps to Build the Perfect Real Estate Listing Presentation

(PLUS FREE TEMPLATE)

13 Minute Read Time

The real estate world has changed dramatically in the past few years. While clients used to work with the biggest and most well-known companies based on their brand and advertising campaigns alone, today’s consumers want much more than a compelling commercial. They want to buy into something they can trust.

But trust is earned. And with increased competition and nonstop marketing noise, agents need an ace up their sleeve to stand out. That ace is a perfect listing presentation .

Why a Perfect Listing Presentation is Important: Sellers Must Trust You To Do Four Things

We all know that a listing presentation is a pitch that agents give to a prospective client who is looking to sell their house. But there’s more to it. The seller must trust you to:

LET YOU HANDLE THE LIQUIDATION OF POSSIBLY THE LARGEST ASSET THEIR FAMILY HAS

HAVE INPUT ON SETTING THE MARKET VALUE OF THAT ASSET

SET THE FEE FOR THE SERVICES REQUIRED TO LIQUIDATE THAT ASSET

SET THE TIMETABLE FOR THE LIQUIDATION OF THAT ASSET

It’s not enough to just simply have a listing presentation. You need a perfect listing presentation that accomplishes all of the above AND gets you the listing.

In this guide, we discuss the five elements that make up a ‘perfect’ listing presentation, and show you how to use it to separate yourself from your competition by proving that you can be a ‘trusted advisor’ to the seller.

→ DOWNLOAD NOW: FREE LISTING PRESENTATION TEMPLATE

You have to build trust with them so they can be certain you’re the best person to help them reach their goals..

Think of it like owning a shoe store. If you knew there were people already lined up around the corner and busloads of people coming, you’d make sure you had every single size, in every single color, and every single style in stock. Likewise, when a buyer contacts you on the web, comes into your office or calls you from a sign you have posted, you want to have plenty of inventory so you can meet their needs.

Today, more and more sellers are stepping back, taking a look at the advice real estate professionals give them, and asking themselves whether they can trust that advice. Therefore, when you’re at a listing presentation, the most important element is whether you can build trust with the homeowner.

Your sellers must know that you have their best interest in mind, and that you’re going to be able to help them accomplish their goals. To do that, you must first make sure you understand what those goals actually are.

5 Steps to Making the Perfect Listing Presentation

BUILD RAPPORT

IDENTIFY NEEDS

COMPANY VALUE

PERSONAL VALUE

Step 1: Build Rapport

Just as in any other presentation, your listing presentation needs to start strong and end strong..

The beginning and the end are the most important parts. But the beginning isn’t when you start talking; it’s the moment you walk in the door, before you say a word. Sellers are not going to trust you until they like you. To get them to like you, you must make sure they understand that you care about them. So make sure their first impression of you is a positive one, even if you’re giving a virtual listing presentation .

Smile, show genuine interest in them and their needs, and look professional. Those first few moments of your meeting, before the actual presentation begins, will set the stage for rapport building. Once you start the actual presentation, add enthusiasm to your voice and facial expressions.

THEY WANT TO MAKE THE RIGHT DECISION FOR THEMSELVES AND THEIR FAMILY, AND THEY’RE LOOKING TO YOU FOR YOUR EXPERT GUIDANCE. 

Being boring will make it extremely difficult for you to build rapport. The seller will be nervous. They may be moving their children to another school. There may be medical issues that caused the move. They might need as much money out of the sale of the house as they possibly can get. They want to make the right decision for themselves and their family, and they’re looking to you for your expert guidance.

Unfortunately, there are still many agents who start the presentation by bragging about their company or themselves. But that’s not what’s important to the homeowner—at least not up front. What’s important to the homeowner is that they know you care about them, not how much you care about yourself or your company.

Step 2: Identify the Seller’s Needs

You need to prove to the seller’s that you’re there to make sure they’re okay. how can you do that.

So, before you start doing anything, pull out a blank piece of paper and break it down into these three categories. See the image on the right for reference.

You do this because:

They’ll know you care about them right out of the gate because you’re asking what they need. , they know you’re the person they can trust because you’ve demonstrated value. .

Some agents argue that a pre-scripted presentation manual allows them to keep better control of the appointment.

However, in reality, the person doing the talking is never in control. The person asking the questions is always in control. If you don’t believe this, think about a courtroom.

Who’s in control: the attorney or the person on the witness stand? The attorney, of course, because he or she is directing the conversation by asking questions.

You may ask, “What if they say something I’m not prepared for?”

First, let us say that the chance of that happening is very slim. In fact, there are five things that a seller will potentially tell you when you ask them what they need from the sale of their home.

THEY NEED THE HOUSE SOLD

THEY NEED THE MOST MONEY

THEY NEED THE SALE TO OCCUR IN A TIMEFRAME

THEY NEED THE LEAST ISSUES

THEY WANT YOU TO HELP THEM WITH THE RELOCATION TO THEIR NEW HOME

These are the five things every single seller is going to tell you, and it’s been the same five things for the last 30 years. The potential for someone saying anything different is extremely low, so don’t worry about them saying something you’re not prepared for.

As you can see, the first step in building rapport is pretty simple: start with caring about them. Start with talking about them. Start by asking them what’s important to them. They will begin to like you and you’ll begin the process of getting them to feel that they can trust you.

THESE ARE THE FIVE THINGS EVERY SINGLE SELLER IS GOING TO TELL YOU, AND IT’S BEEN THAT WAY FOR THE LAST 30 YEARS. 

Now that you know what they need from the sale of the house, you need to teach them the answers that will fulfill these needs—the staple things they need to accomplish their goals.

If they want the house sold for the most money, in the least amount of time, and without hassles, what is necessary?

Write the answers on the piece of paper. 

Notice that you haven’t talked about your company yet. You haven’t talked about yourself yet. Instead, you’ve discussed the generic answers to their needs. These are the things they’re going to need from your real estate company. These are the things they’re going to need from an agent.

You’ve built rapport by first asking what they need. You’ve given them the answers to their needs in a generic form without ever talking about you or your company. Now you’re in a nice conversation: two people talking about how they can help each other.

Then, and only then, should you begin to discuss the resources you and your company have to make sure you can fulfill their needs.

Step 3: Explain Your Company’s Value

What are the biggest benefits a seller gets from choosing to work with your company that they could not get from another.

Think of your answers to the questions above from the seller’s perspective. Your company’s value proposition should explain what unique benefits it delivers to the seller and why they should choose your firm over another. We admit that articulating a company’s unique value can be difficult.

Agents sometimes ask if an outside vendor could put together the perfect listing presentation for them, complete with the ideal value proposition. The answer is no. When it comes to the value proposition your company offers, you know that much better than anyone else does.

Some points to consider when explaining your company’s value:

• What are the fundamentals of your company’s marketing plan?
• How do you find and qualify prospective purchasers?
• What is your company’s ability to manage the overall process?

Every company has distinct advantages. You need to be able to simply and effectively explain your company’s unique value proposition and how it differs from your competitors’.

Step 4: Communicate Your Value

This is the time to differentiate yourself from other agents.

When explaining your personal value proposition, you want to differentiate yourself from the other agents in the marketplace, including the agents from your own company that might go on that listing presentation.

Remember, having a strong beginning and a powerful ending is crucial. Gain their interest during the first couple of minutes of the presentation and then build to a real strength at the end.

What Do You Bring to the Table?

You now have successfully articulated the benef its of your company, but why should they work with YOU over another agent?

Here are some examples of things to include in your personal value proposition:

Sres designation.

If you are speaking to a baby boomer or a senior citizen and you have your SRES designation, be sure to mention it. (The same goes for any other relevant designations)

Certificates or Classifications

If you’ve taken a negotiation class in the past and received a certificate for it, take the syllabus or the brochure for the class and make it part of your listing presentation.

Market Insights

If you subscribe to services like KCM or other programs that help you stay abreast of market conditions, let them know. Sellers want to be confident you are knowledgeable.

Just as you need to be able to talk about your company’s value proposition, you also need to have a value proposition of your own. Again, this can be difficult. After all, as children we were often told not to brag about ourselves.

But you’re not a child anymore, and you’re not bragging. You’re giving your sellers the information they need to make an informed decision. Your personal value proposition highlights what sets you apart from other agents and how you can best serve your seller.

Step 5: Develop Trust

Clients want an expert. experts speak with confidence, and that’s how you build trust. .

Sellers have to trust you enough to let you set the market value on possibly the largest asset their family owns. They have to trust you enough to set the time schedule for a successful liquidation of that asset. They have to trust you enough to set a fair fee to handle the liquidation of that asset. Therefore, you want to make sure they trust you enough at the conclusion of your presentation.

So, how do you get them to trust you?

Here’s the Challenge…

Whenever we become more involved in any situation, we enter a hyper-sensitive state of awareness. That is, when something becomes important to us, we become more sensitive to it.

For example, let’s say you went out to buy a car, and the reason you bought that particular car is because it was unique. Not very many people have that car. You were going to look pretty cool driving that car.

However, as soon as you pull out of the dealership and hit the road in your hot new wheels, what do you see all over the highway? THAT CAR! The dealership didn’t sell millions last night. You’re just now in a hyper-sensitive state of awareness.

This same phenomenon occurs when someone is considering a real estate transaction. Once a homeowner decides to sell their home they enter this hyper-sensitive state of awareness. They begin following housing news more closely. They watch the real estate segments on CNBC, listen for them on Bloomberg radio and read them in the Wall Street Journal. They get a good idea of the national housing news.

Here’s the Solution…

At this moment, what they really need is someone to explain how what they heard on the radio, what they saw on television, what they read in every newspaper does—or doesn’t— apply to your market. And you have to prove it to them.

It isn’t until then that you can discuss how what they’ve seen impacts their situation.

Additional Tips to Help Build the Right Listing Presentation

Now that you understand the essential steps, we can cover what other pieces are important for the perfect listing presentation.

But first, let’s take a look at a quote by financial guru, Dave Ramsey:

“When getting help with money, whether it’s insurance, real estate or investments, you should always look for someone with the heart of a teacher, not the heart of a salesman.”

In his quote, Dave Ramsey talks about our industry specifically. When you have the heart of a teacher, you’re willing to take the time in each presentation to teach. Every conversation is an educational opportunity.

You shouldn’t be trying to convince someone to sell their home (that’s what salespeople do); instead, you should be helping your sellers discover what their options are, explaining the pros and cons of each of those options, and then letting them make the decision that is best for them and their families.

That’s what a trusted advisor, with the heart of a teacher, does.

But while it’s just as important for you to be able to speak eloquently, intelligently and directly to your clients, it’s more important that you show them why you’re the best agent. Here are some tips and tricks on how to win a listing presentation so your listing presentation is successful for today’s market.

Featured Resource: Free Customizable Listing Presentation Template

The importance of visual aids.

Simply “telling” your clients something isn’t enough. They need to “see” it to believe it. If you’re not using strong visuals in all your communications with clients (face-to-face meetings, emails, newsletters, etc.), then you’re not being fully heard or understood.

Using visuals enables you to explain your clients’ options in a way they can understand. This heavily researched topic has been proven time and time again.

Here are some more statistics that back it up:

VISUALS MAKES PRESENTATIONS 43% MORE PERSUASIVE THAN UNAIDED ONES

WE PROCESS VISUALS 60,000 TIMES FASTER THAN TEXT

VISUALS HAVE BEEN FOUND TO IMPROVE LEARNING BY UP TO 400%

90% OF INFORMATION TRANSMITTED TO THE BRAIN IS VISUAL

Remember, your job now is to help your clients understand how the market impacts their situation. Powerful and relevant visuals give them the best opportunity to understand the complexities and nuances of the real estate market.

Your job is not done until they are fully informed, can fully understand the information, and can make the decision that is best for them and their family. This is also when you will have their trust and be seen as a true professional.

Take the time to prepare visuals for every appointment. It is vital to your success in today’s environment.

After all, what makes more sense:

Your Path to Success: How KCM Can Help

Yes, the real estate industry is changing dramatically. It’s no longer about being the biggest office or dispensing information; it’s about your ability to analyze that information so well that you can teach it to others, because that’s how you gain trust.

The agents that EMBRACE this concept are going to be the DOMINANT agents moving forward. They are the ones who will win the race!

“THERE IS A COMPETITIVE ADVANTAGE TO KNOWLEDGE, BUT VERY FEW DECISION MAKERS KNOW HOW TO HARNESS IT…YOU HAVE TO BE STRATEGIC ABOUT IT.” – MARTIN IHRIG

As you develop yourself as a great listing agent, remember to plot out these three steps along the way:

Step 1: Continually Educate Yourself

Whether you use the KCM membership that we provide or some other educational means, know what’s going on and why it’s happening. As Albert Einstein said, “Wisdom is not a product of schooling but of the life-long attempt to acquire it.”

Step 2: Communicate What You Learn

Think of it as the ability to sing versus being on iTunes. If you can sing, but deliver your message on the equivalent of 8-track tapes, no one will listen to you. If, however, you can sing and you publish your music digitally (the modern format), you’ll have a much higher likelihood of reaching your audience.

In real estate, this means making sure your listing presentations are filled with impactful, relevant information that will help your clients gain clarity from the confusion in the market.

Make your presentations overly visual and so simple that anyone—even a child—can understand what is happening in the current market. Graphs, charts, and infographics are great formats to use.

Step 3: Become a Keeping Current Matters Member

Fact: keeping current matters! You can have a tremendous understanding of key factors and wonderful visual materials to help make it easy for your sellers, but if you’re not updating these things on a consistent basis, you’re lost. Keeping Current Matters offers easy-to-share blog posts, social media graphics, videos, guides, and more to help you stand out as the go-to real estate agent.

How valuable would a physician be if he/she didn’t update his/her advice and recommendations based on the newest medical research? Don’t be caught with outdated information in your presentations and conversations. Do your homework and be on top of all the major news that will impact the current real estate market.

For most families, selling a home is one of the most important personal decisions and possibly the largest financial decision they’ll ever make. They are looking for someone they can trust—for a true professional to help them through this process.

Make sure that’s exactly who they get when you walk into their home for a listing presentation. 

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The Real Estate Listing Presentation: A How-To Guide

A How-To Guide to a Real Estate Listing Presentation

The real estate listing presentation… The secret weapon of any successful listing agent. 

It might just be the MOST IMPORTANT factor in your business. That’s because a real estate listing isn’t just a single home or a transaction – it’s a chunk of the market that you control and can leverage for more – and a realtor listing presentation is THE way to get them.

In this blog, I’ll walk you through exactly what a listing presentation is, what goes into it, and how you can make yours stand out from the competition to convince sellers to work with you and even attract new business. 

Let’s start with what a realtor listing presentation consists of…

What is a realtor listing presentation?

A realtor listing presentation is a formal meeting or presentation that a real estate agent conducts with a potential seller who is interested in listing their property for sale. The purpose of the listing presentation is to showcase the agent’s qualifications, expertise, marketing strategies, and the services they provide to help sell the property.

That’s the very direct definition of it. Put another way, it’s your shot to answer two questions: “Why should I sell my house right now and why are you, above anyone else, the person to do it?” 

Or, to put it another way… “How will you make me more money, achieve my goals, and make me feel safe and cared for in the process?” 

The Elements of an Effective Listing Presentation

During the real estate listing presentation, you’ll typically discuss:

• Background and Qualifications: Introduce yourself and provide information about your experience, credentials, and track record in the real estate industry.
• Market Analysis: Present a comparative market analysis (CMA) to help the seller understand the current market conditions, recent sales of similar properties in the area, and the appropriate pricing strategy for their home.
• Marketing Plan: Outline your marketing plan for the property, which may include strategies such as professional photography, virtual tours, open houses, online listings, social media promotion, and print advertising.
• Services Offered: What makes you worth the full commission? Set yourself apart by covering not only the basic services but some unique ones at well. You’ll of course mention staging advice, scheduling showings, negotiating offers, and managing paperwork.
• Agency Agreement: If you convince’em, sign’em! The listing presentation is the place to get that contract signed or at least let them know it needs to be signed before moving forward.

Preparing for the Listing Presentation

Every listing presentation is going to be slightly different, but the core elements will be the same. Your goal is to give this as often and effectively as possible, and that means coming into it prepared. 

At a certain point, you might want to have a team that takes care of every other element of your business so that you can do nothing other than go on listing appointments – because that’s where the money is. So take this preparation seriously.

Research the client

Notice how I’m not calling them a “lead” or a “prospective client” here? Go in with the idea that they are already your client – because you’re going to learn a lot about them before you even get the contract signed. 

First, send out a questionnaire or seller needs analysis asking them all the relevant questions you need to know (more on this below).

Next, dive into research. Start with Facebook, Instagram, and LinkedIn to learn about their preferences, the industry they work in, and previous business history. 

Your objective is to identify their specific needs. See what you can learn to customize your approach to the client.

Now… If you can… try to identify this seller’s DiSC profile . It’ll set you up for success moving forward.

Conduct a needs analysis with potential sellers

Wanna know how to know what a client wants and needs? Start with asking them. All it takes is a simple needs analysis. 

As we’ve already covered, your job in the preparation phase is to discern the motivation so you can tailor the presentation to the seller’s specific needs. 

Are they looking to:

• Sell the house as fast as possible
• Move out by a certain time
• Get more money for some urgent need
• Get more than the home might be worth
• Upgrade or downsize 

On this note, our coaching clients have access to 70+ case studies from top agents, complete with toolkits that include extremely effective needs analysis questionnaires for you to rip-off-and-duplicate.

Gather market statistics and data

Let’s jump back to the topic of DiSC profiles… Some sellers are more motivated by social connection and the trust they build with an agent. Others are motivated by hard data and understanding the numbers. 

It doesn’t matter which one it is – thorough market research is the way to both. It will establish you as the expert who is willing to put in the time to gather this information and then explain it in a way they can understand. 

Where do you get your market data from? Are you combing the MLS? Do you subscribe to Keeping Current Matters or some other real estate trends source? Figure it out and be sure you can show that your information is objective and verifiable.

You’ll want to go armed with:

• A thorough knowledge of the property details
• National and local market statistics
• Comparable sales
• Local rules and regulations (working this in will really establish credibility)

Most importantly, be able to synthesize this information, letting them know that you can both elaborate on any point or break down what is most important for their needs. All of this info will be used in your pricing strategy and help them achieve their goals.

Create a compelling presentation template

If you know me, I’m all about using technology to maximize efficiency and impact, but there is A LOT to be said for the old school route of physical presentation materials. Either way you decide to go, be sure you have a real estate listing presentation template to work off of and customize. 

One of my clients, Carolyn Young , is one of those team leaders who has cleared herself up to focus almost solely on going on listing appointments (going on almost 200 appointments a year) – and that’s because she’s created a listing presentation that is 95% effective in closing the deal. And the centerpiece of her appointment is a set of 200 beautiful, laminated slides that she spreads out across the table to show just how through she is. It blows people away.

On the other hand, a digital approach will give you a much more customizable template. Some of my clients are absolutely killing it with HighNote , which will offer you pre-built templates to upload your material into. You can include professionally edited explainer videos to send to the client before the actual appointment and then open into the full presentation once you’re together.

Just be sure that your presentation is comprehensive and includes all the necessary elements mentioned above, including past sales performance, market data, your marketing plan, and why they should sign an agreement.

The Listing Appointment

Now that you’re all prepared, let’s move on to conducting the appointment itself.

Setting up an effective listing appointment

Where is the best place to conduct a listing appointment? Ideally, it’s in the home you’ll actually be working to sell. Be sure to mention that when setting the appointment, but if it doesn’t work for any reason, don’t wait to set that appointment. Do it in a coffee shop or your office or wherever, because an appointment done anywhere is better than no appointment at all.

No matter where it is, you MUST do a technology and tools check before showing up. If you need anything, be sure you have it:

• Charged laptop
• Presentation slides
• Agency agreement
• Scripts (memorized)

If you need more help with this, you can download this free offer full of listing presentation scripts and strategies . 

Build rapport and establish trust

There’s a very specific reason to practice your listing presentation over and over until you can do it effortlessly, and it’s not so that you get it perfect… Actually, it’s so that you can relax and be calm and receptive to what the seller has to say. 

You’re more than just someone who is going to do this one job for them and be gone; this is an audition to be a part of their lives, and that means you have to be confident, friendly, and likable. Let them know that you’ll be there for them in anything they need in a genuine way before diving into your past client success stories. 

When you’re showing your real estate photos, before and after videos, or CMA findings, it’s about establishing trust and providing value, and your expertise and credentials are a part of that but not the only factor.

Your Listing Presentation Will Make or Break Your Business

I cannot stress how important your real estate listing presentation is. It’s the crux of your business and the key to your financial success. 

Hopefully these tips have been helpful, but if you’re really serious about creating a listing presentation that blows people away and establishes your dominance in your market, the place to get it is Roadmap. 

I’ll be breaking down the best and most advanced listing presentation strategies working today – and best of all, I’ll be doing it in an area near you. So find a location and sign up soon.

But until then, start putting the pieces in place.

Related Articles

A listing appointment checklist is a sure way to make sure you’re never missing anything you need – unless your checklist is missing something. 🙃 What’s your No. 1 priority right now? Let’s hear it… Yes, getting listing…

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How to deliver a killer listing presentation

For any real estate agent looking to hit the next level, there’s a lot riding on the listing presentation. If you nail it, you could be looking at a profitable seller relationship that delivers steady commissions for years to come. But if you bomb?

Short of discounting your commissions, it’s hard to bounce back from a listing presentation flop. 

And while the listing presentation has been a cornerstone of real estate marketing for decades, there are now more ways than ever to create it. So how do you know which type of listing presentation makes the most sense for you? And what are the best ways to deliver your presentation in the current real estate market?

The truth is, every real estate team or agent is going to have their own recipe for what makes a killer listing presentation. If you want to deliver a presentation that makes you feel calm, confident and gets sellers ready to sign that agreement, it’s time to scrap (or adapt!) the classic formulas.

Table of contents

What is a listing presentation and how do you nail it, before your listing appointment.

• During the listing presentation

After the listing presentation

A listing presentation is essentially a deep and informative sales pitch made by a real estate agent to a homeowner interested in selling their home.

Whether you’re a new or experienced agent, listings are a crucial part of maintaining a thriving real estate business. With a rich portfolio of property listings on your real estate website , you’re able to attract more buyers, elevate your authority, grow your sphere of influence (SOI) , and fuel your marketing efforts with a selection of beautiful homes for sale.

But it all comes down to your success with the listing presentation. With so much at stake, it’s understandable that agents often feel skittish about their ability to perform during this key meeting.

And it doesn’t help that some of the common advice (i.e., show up ten minutes early, send the pre-listing packet exactly three days before the appointment, always take your shoes off at the entrance, and so, so much more) doesn’t always fit every agent’s unique approach or personality.

Let’s outline the crucial factors of each part of the listing presentation to help give you a powerful but flexible structure to start with. From there, feel free to color outside the lines to create a listing presentation framework that makes you feel calm and confident.

💡Be sure to look out for bonus tips, scripts, and advice in this article from leadership coach & founder of Smart Inside Sales , Dale Archdekin!

Learn everything you can about the potential client, property and neighborhood.

The goal is to position yourself as the best possible person to help your prospect sell their home. 

For that to happen, you’ll need to know what the seller’s motivations are, while demonstrating deep knowledge of the market, property type and area in order to help secure the best possible price within their desired timeframe.

Get to know the prospect and property

Any real estate rainmaker will tell you that knowing your customer’s key needs and motivations is a crucial part of closing more listings, especially in today’s digital age when the next agent is literally just a click away.

Let’s check in on the latest data about what today’s sellers want , according to the National Association of Realtors Generational Trends Report:

• 21% of sellers want an agent's help in marketing their home to potential buyers.
• 20% want help selling the home within a specific timeframe.
• 35% want an agent with a good reputation.
• 85% of sellers said the real estate agent provided a broad range of services.

Clearly, trust, credibility, and a solid marketing plan are still crucial factors for sellers when it comes to choosing an agent. But how do you know what sellers might need on a personal level?

Social media can help fill in the blanks. Take a quick look at the seller’s online presence. Do they have a family? A pet? A love of the arts? By taking just a few minutes to “get to know” your prospect before you shake hands, you’ll be that much more confident when walking through the door.

Similarly, do your best to get to know the property and surrounding community as well as possible. Drive through the area and pinpoint the factors that will be most helpful in securing a top-dollar offer. 

Send your pre-listing packet

In your initial conversation with the potential seller, let them know you’ll be creating a detailed market analysis for their home. 

Be sure to ask if there’s anything that could impact the value of their home in either direction — updates, renovations, repairs needed, etc.

💡BONUS: Dale Archdekin’s essential questions

These questions help lay the ground work for securing the listing at the appointment. You are essentially asking the potential seller to tell you what they need to hear about you as an agent and about your marketing strategy in order to win the business at the appointment…and they don’t even realize it.

• Can you tell me what makes your home special?
• What’s important to you about the agent you use to sell your home?
• How will you know when you’ve found the right agent?
• How do you think your home would best be marketed/advertised?
• Who do you think would be the ideal buyer for your home?
• Have you worked with a listing agent in the past? What was your experience? Is there anything you would like done differently by your next listing agent?

Let them know in advance that you’ll be bringing the comparative market analysis (CMA) to your meeting so you can walk through it together, answer any questions they might have, and determine the highest possible price for their home.

Another great way to set yourself apart and get the seller warmed up before the big meeting is to send a pre-listing packet in advance.

But when should you send your pre-listing packet? Answers to this will vary depending on who you ask, but anywhere from three days to a week in advance is typically a good window to give your prospect time to digest the information, while staying present in their mind to help reduce the chance of cancellation.

💡BONUS: Advice & scripts from Dale

When you tell the potential listing client that you’ll be sending a pre-listing packet, get them to commit to reviewing it, coming up with questions and being prepared prior to the meeting. Include a URL with a pre-listing video, that’s nicer than just printed material.

Script 1: Prior to sending the listing packet

 “...we will be sending you a pre-marketing packet of information. It includes X, Y, and Z that are important information for you to make decisions about at our appointment. Can you do me a favor and review that information and make a note of your biggest questions before you meet with me/my listing partner on (date)?”

This quick script will help you or your assistant follow up after the pre-listing packet is sent and help set the scene for a successful appointment.

Script 2: Follow up prior to the appointment

 “Hi (contact name(s), this is (name) from (company), did you receive the pre-marketing packet we sent you? Have you reviewed it? Are you prepared with your top questions for me/my listing partner?

Script 3: Response prior to the appointment that sets the expectation

"Great! We look forward to seeing you on (date). We will be reviewing all of the paperwork needed to begin marketing your home at that time in addition to a pre-market advertising plan. We look forward to meeting you on (date)!"

Create your listing presentation

Now remember, your listing presentation doesn’t need to look like everyone else’s.

However, there are a few fundamental pieces that most successful agents tend to rely on to get their agreements signed.

Once you’ve chosen the structure and order of your content, you’ll need to decide what tools and format you’ll use to create your listing presentation. Classic hard-cover? A PowerPoint deck? Pdf? Live web page? Video? There are a ton of tools, options, and templates. Take this Canva template for example:

Here are just some of the tools agents are using to deliver their listing presentations:

• Google Slides
• SlideGo templates
• Breakthrough Broker
• Etsy templates

While the digital options are endless, many top-producing agents still recommend keeping a high-quality hard cover presentation in the mix.

If you’re using both a hard copy presentation and a digital version, try sending the digital version a day before the event via email. For extra points, you can also have your hard copy presentation hand-delivered to the seller’s home by a courier or supporting staff member. This is just another great way to show up professionally while reducing the likelihood of cancellation.

💡BONUS: Advice from Dale

Begin your listing presentation with the exciting marketing part, save the boring market analysis for later. In fact, wow them with the marketing/advertising plan, discuss the process of getting the home listed, ask how much they’d like to list for and then go to the market analysis if they ask for it or you disagree with their listing price. Don’t forget to bring at least one backup copy of your hardcover presentation to the appointment.

During your listing presentation

Now that you’re an expert on the property and prospect, you’re ready to make your presentation and win that listing!

Obviously, the prevailing advice to dress professionally, show up on time, and make sure you don’t block the prospect’s driveway still stands. In addition to nailing the etiquette, there are a few physical items you’ll want to bring along.

Alright, we’re clearly being a bit cheeky here. And sure, brownies are optional. But in all honesty, the one thing you need more than anything else if you want to win more listings is the ability to build a connection.

And that comes down to your ability to listen .

No matter how much effort you put into creating a killer listing presentation, it’s still not unheard of for experienced agents to lose listings to newer agents because the seller just felt a better connection with them. So slow down and tune in!

Touring the home and making the close

A common mistake many agents make is going straight into the tour of the property. But by starting in the living room or another relaxed setting to hear more about the seller’s goals, you start the appointment by flexing your listening skills and have the chance to really get clear on your seller’s motivations.

From there, you can go ahead and tour the property together. Many agents recommend doing the upstairs first, then downstairs, and then a full 360 tour of the outside before sitting down to look at the CMA together, pricing strategy, and marketing plan.

💡BONUS: Dale’s listing appointment flow

When the listing appointment gets set, the critical info of why the seller is selling, the unique situation they are in, what’s most important to them in their home sale, what’s important to them about the marketing of their home…etc. That information must be collected so you can use that at the beginning of your live meeting with the seller.

Listing appointment flow:

• Introductions
• Review the goals/needs/wants of the seller “When we spoke you mentioned x was important to you…” (this proactive retelling of what the seller said shows that you are professional, prepared, actively listened, and more importantly, sets the tone and direction of the conversation)
• Ask for a guided tour of the property
• Reconvene at the meeting spot and solicit the seller's questions from the pre-list packet. “I’m really excited to expose your amazing home to the market and generate a solid pool of buyers who want to compete with each other for it. Let me show you how we do that with a mixture of marketing, paid advertising, and leveraging our market share here in (local market).” Now it’s time to head into the next step of presenting.
• Present your exciting marketing/advertising strategy
• Ask the seller if they’ve decided how much they want to list for
• If agreeable, cover paperwork and skip market analysis, ask for signature
• If not agreeable, review market analysis, then cover paperwork and ask for signature

You’ve made it through the presentation and (hopefully) won the listing. Congrats! 🎉

If you’ve listened like a friend, handled objections with ease and empathy, and kept the presentation focused firmly on their needs — you’re probably holding a signed listing agreement in hand.

But regardless of the outcome, remember to always thank the seller for their time. From there, you can add the seller to a dedicated email drip campaign that keeps them updated on the market and provides them with tips on how to stage their home and make the most of each viewing. 

If you’ve already got a killer real estate newsletter , much of this content can be repurposed to be targeted directly toward sellers. If you’re a Follow Up Boss user, you can easily get these emails going out automatically by using our super straightforward action plans .

Ultimately, you aren’t in control of your prospect’s decision to work with you. But you are responsible for the amount of energy and empathy that goes into your listing presentations. Focus on showing up as a trusted ally for sellers, and the listings are sure to follow!

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1. Understand Your Audience

To write a compelling listing presentation , you must understand your audience. This includes the client, the property, the market, and the competition.

Research the Client

Understanding the client’s needs, preferences, and expectations is key to creating a listing presentation that will resonate with them.

Consider the following when researching the client:

• Their personal and professional background
• Their motivations for selling the property
• Their timeline for selling the property
• Their communication style and preferred methods of contract

Research the Property

Knowing the details and unique features of the property is essential for creating a listing presentation highlighting the property’s strengths.

Here are some things to consider when researching the property:

• The property’s location, size, and age
• The property’s layout, features, and amenities
• Any renovations, upgrades, or repairs that have been made
•  Any potential issues or challenges that may affect the sale of the property

Research the Market

Understanding the local real estate market is crucial for developing an effective pricing and marketing strategy.

Here are some things to consider when researching the market:

• Recent trends in the local real estate market
• Average home prices and average days on the market
• The current supply and demand for homes in the area
• The competition and how their properties compare to the client’s property

Research the Competition

Analyzing the competition can give you a competitive edge in your listing presentation.

Here are some thing to consider when researching the competition:

• The number of similar properties on the market
• The price, condition, and features of competing properties
• The marketing strategies of competing real estate agents
• Any unique selling points or weaknesses of competing properties

2. Define Your Unique Selling Proposition

A unique selling proposition (USP) is a statement that describes what sets you apart from the competition. You USP should be the foundation of your listing presentation. It should communicate why the client should choose you are their agent.

Determine Your Strengths and Differentiators

Consider your strengths, skills, and experience when developing your USP.

Ask yourself the following questions:

• What skills and experience do I have that sets me apart from other agents?
• What unique value do I bring to the table?
• What results have I achieved for previous clients?

Craft Your USP

Use the information you gathered to create a clear and concise USP that highlights your strengths and differentiators. Your USP should be easy to remember and communicate to the client.

Example USPs:

• “I use the latest technology and marketing strategies to sell homes faster and for more money.”
•   “As a lifelong resident of this area, I have an unparalleled knowledge of the local market and community.”
• “I have a proven track record of exceeding my client’s expectations and achieving record-breaking sales.”

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3. Develop an Outline

Creating an outline is essential for organizing your thoughts and ensuring that you cover all the necessary topics in your listing presentation.

Determine the Key Topics to Cover

Consider the topics that will be most relevant and interesting to your audience.

Here are some topics that will be most relevant and interesting to your audience.

Here are some topics that you may want to include in your outline:

• Introduction and background
• You unique selling proposition
• Your marketing plan
•  Pricing strategy and market analysis
• Property Details and features
• Closing and call to action

Organize Your Outline

Arrange your topics in a logical and easy-to-follow order. Consider using  subheadings and bullet points to make the information more accessible.

Example Outline:

I. Introduction and Background

• Personal introduction
• Company background

II. Unique Selling Proposition

• My skills and experience
• How can i help the other client
• My proven results

III. Marketing Plan

• Overview of my marketing approach
• Marketing channels to be used
• Timeline for marketing activities

IV. Property Details and Features

• A visual tour of the property
• Property features and amenities
• Upgrades or renovations
• Potential challenges and solutions

V. Closing and Call to Action

• Recap the benefits of working with me
• Call to action and next steps
• Follow-up plan

4. Create an Engaging Introduction

The introduction is your chance to make an excellent first impression and set the tone for the rest of the presentation.

Grab the Client's Attention

Use a personal story, interesting statistic, or relevant information to capture the client’s attention.

Here are some examples:

• “Did you know that homes in this area sell for an average of 15% above the listing price?”
• “As a fellow dog lover, I noticed the dog park down the street from your property.”
• “I am passionate about helping homeowners achieve their dreams, and I believe I can help you too.”

Build Rapport with the Client

Use the introduction to connect with the client. Here are some ways to build rapport:

Ask questions to learn more about the client’s needs and preferences

Use humor or storytelling to break the ice

Express empathy for any challenges the client may face

5. Highlight Your Company's Background

A brief company history and overview can give the client confidence in your abilities and expertise.

Share Your Company's History

Explain how your company was founded and any essential milestones or achievements. Here are some examples:

“Our company has been in business for over 20 years, and we’ve helped thousands of homeowners sell their properties.”

“Our team of agents has over 50 years of combined experience in the local real estate market.”

Emphasize Your Company's Values

Highlight your company’s values and mission and how they align with the client’s needs. Here are some examples:

“Our company is committed to providing exceptional service and achieving the best results for our clients.”

“We pride ourselves on our honesty, integrity, and professionalism.”

6. Explain Your Unique Selling Proposition

Use this section to explain what sets you apart from the competition and why the client should choose you as their agent.

Highlight Your Skills and Experience

Describe your skills and experience that make you the best choice for the client. 

“I have over ten years of experience in the local real estate market and have sold over 100 properties.”

“My negotiation skills are unmatched, and I’ve helped many clients get the best price for their property.”

Focus on the Client's Needs

Please explain how your unique selling proposition benefits the client and addresses their needs. 

“My marketing approach will help you sell your property faster and for more money.”

“My local market knowledge will help you price your property competitively and attract the right buyers.”

7. Present Your Marketing Plan

This section should describe your marketing approach and how you advertise the property to potential buyers.

Provide an Overview of Your Marketing Approach

Explain your marketing approach and how it will help clients sell their property. 

• “I use a combination of online and offline marketing channels to reach a wide audience of potential buyers.”
• “I specialize in social media marketing and will use targeted ads to reach buyers specifically interested in properties like yours.”

Detail Your Marketing Channels

List the channels you plan to advertise the property. 

• Online listings on popular real estate websites such as Zillow, Redfin, and Realtor.com

Professional photography and video tour of the property

Social media marketing on platforms like Facebook, Instagram, and LinkedIn

Direct mail campaigns to targeted buyers in the area

Discuss the Timeline for Marketing Activities

Explain the timeline for your marketing activities and when the client can expect to see results. 

“I will list your property on all major real estate websites within 24 hours of signing the listing agreement.”

“I will host an open house within the first two weeks of listing your property to attract potential buyers.”

“I will provide you with weekly updates on the progress of the marketing campaign and any feedback from potential buyers.”

8. Explain Your Pricing Strategy

This section should explain how you will price the property and provide a detailed analysis of the local market.

Provide a Comparative Market Analysis

Explain how you arrived at the proposed listing price for the property. Here are some examples:

“I conducted a comparative market analysis (CMA) of similar properties in the area to determine a competitive listing price.”

“I analyzed the local real estate market and trends to arrive at a price that reflects the current market conditions.”

Detail Your Pricing Strategy

Explain how your pricing strategy will help the client sell their property.

“I will price your property competitively to attract buyers while still ensuring that you get the best possible price for your property.”

“I will use a pricing strategy that considers the current market conditions, the property’s unique features, and the client’s timeline and goals.”

9. Showcase the Property

Use visuals such as photos, videos, and virtual tours to showcase the property. Provide details about the property’s features, benefits, and any upgrades or renovations.

Use Visuals to Showcase the Property

Use high-quality visuals to showcase the property, such as photos, videos, and virtual tours. 

“Here are some photos of the property’s stunning views from the backyard.”

“I created a virtual tour of the property so potential buyers can get a feel for the layout and flow of the home.”

Detail the Property's Features and Benefits

Describe the property’s features and benefits.

• “This property has a spacious, open floor plan that is perfect for entertaining.”

“The property has recently been renovated with new appliances and a modern design.”

Address Any Potential Challenges

Explain any potential issues or challenges with the property and how you plan to address them. 

“The property is on a busy street, but we can use landscaping and privacy features to mitigate the noise.”

“The property has outdated features, but we can stage the home to make it more appealing to buyers.”

10. Close the Presentation

The closing is your chance to summarize the benefits of working with you and ask for the listing.

Recap the Benefits of Working with You

Summarize the key benefits of working with you as the client’s agent. 

“Working with me means you’ll have a dedicated and experienced agent who will use the latest marketing strategies and negotiation skills to sell your property.”

“I deeply understand the local market and community, which will help us price and market your property effectively.”

Provide a Clear Call to Action

Ask for the listing and a clear call to action. Here are some examples:

Based on our discussion, I am the best agent to sell your property. Are you ready to get started?”

“If you’re interested in working with me, let’s set up a time to sign the listing agreement and start the marketing campaign.”

“I understand that you may need some time to think it over, but I encourage you to get in touch with me as soon as possible so we can start the process.”

Follow Up with a Timeline for the Next Steps

Provide a timeline for the next steps, such as signing the listing agreement and starting the marketing campaign.

• “I will send you the listing agreement within 24 hours, and we can sign it as soon as possible.”

“Our marketing campaign will start within the next week, and I will provide you with regular updates on the progress.”

11. Review and Practice

Review your presentation and practice it before the actual presentation. Get feedback from peers, colleagues, or mentors to ensure your presentation is effective.

Practice Your Presentation

Practice delivering your presentation in front of a mirror, with a friend or family member, or using a recording device.

Here are some tips:

• Practice delivering the presentation clearly and confidently.

Use visual aids and other props to make the presentation more engaging.

Time your presentation to ensure it fits within the allotted time frame.

Get Feedback

Invite feedback from peers, colleagues, or mentors to fine-tune your presentation.

For instance:

• Was the presentation clear and easily understood?
• Did it captivate attention and maintain engagement?

Did it effectively cover all the key topics?

By adhering to these steps and weaving visual elements into your presentation, you’ll craft a compelling performance that not only secures the listing but leaves a lasting impression. And Highnote is here to help you. Elevate your listing presentations with a powerful drag-and-drop tool designed to help real estate professionals like you. Sign up for free trial and experience it firsthand!

Once you’ve written a winning listing presentation, learn how to create a visually appealing and engaging presentation using these expert tips .

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Must-Have Items in Your Listing Presentation

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Put your best face forward when you go into your next listing appointment by preparing the perfect listing presentation.

You’ve heard from a longtime lead or referral that they’re ready to invite you into their home to talk about a potential sale. What should you bring along to convince them that you’re the right listing agent or broker? How can you leave them with food for thought if they’re on the fence or get them geared up to sign on the dotted line if they’re ready to move forward?

Here are the essential ingredients to sharing your expertise so that interested leads become excited new clients. Be sure to have a polished listing presentation for both in-person and virtual listing appointments so that you’re always ready whenever and wherever they are.

1.   A Preliminary CMA (Comparative Market Analysis)

The most important thing your potential sellers want to know is how much they can get for their home. While you’ll no doubt want to make adjustments once you’ve walked the property, come prepared with a preliminary CMA based on comps and on the best information available to you about the home’s condition. This will give you the ability to talk in practical terms about the property’s potential in the current market.

After the appointment, follow up with a final CMA report. We also recommend sharing a Net Sheet with the homeowner, so they’ll have a good understanding of the costs – and potential profits! – upfront.

2.   Exceptional photography and graphic design

Include beautiful photographs of you, your area, and other real estate-related images along with well-designed infographics and graphic elements that capture attention. If you have examples of listing brochures or other marketing collateral you created for past listings, share them with your potential clients during the listing presentation.

A beautifully printed listing presentation and supporting materials is a reflection of how you market your real estate services — and how you’ll market their property.

PRO TIP: When creating your listing presentation you can use software like Powerpoint, but you can also set up a free Canva.com account and they have some wonderful templates you can use. You’ll also find quite a few presentation templates on Etsy that you can purchase and then customize on Canva as well.

3.   Past seller success stories + testimonials

One of the best ways to convince new clients that you’re the right person for their real estate transaction is through testimonials and reviews from deliriously happy clients . Carefully select the best and most enthusiastic testimonials and feature them prominently in your listing presentation. This will help potential clients better understand the value you bring to their transaction and what it’s like to work with you.

If you don’t have a large selection of client testimonials (yet!), you can also highlight some successes you’ve had over the last year. A few examples:

• “123 Darling Lane received 7 offers in the first weekend and sold for $22,000 over the asking price.”
• “222 Charming Avenue was listed with another Realtor for two months without an offer. We took the listing over, helped the seller stage the home and improve the landscaping. The seller accepted a full price offer after only 5 days on the market.”
• “We ran our Coming Soon marketing campaign for 999 Samson Street. In the first day on the market we had over 27 home buyers tour the home on the first day it was listed. We received multiple offers and sold for $7500 over the listing price.”

4.   Relevant statistics and results

Numbers are convincing, so if you have impressive statistics and stellar past results, this is the place to share them. Are your days on market lower or average sale price higher than other agents and brokers in your area? Have you gotten exceptional results with a record-setting sale price in one of the neighborhoods you serve? Find ways to translate your value into numbers so that potential clients can better understand what you’re bringing to the table.

5.   Neighborhood-specific track record

If you’re pitching for a listing in a neighborhood where you’ve represented buyers and sellers in the past, you have an opportunity to position yourself as the neighborhood expert. Refer to your previous successes so that homeowners will trust you to correctly position their property.

If you regularly market to specific neighborhoods, consider creating targeted listing presentations aimed at each of your geographic farms.

6.   Authority-building content and media coverage

If you create your own content in a blog, podcast, or video platform, highlight the expertise you share there and the network and influence it allows you to build. If you’ve been profiled in the media or contributed your expertise as an interview source, share that coverage so that homeowners can see you as an industry-leading expert.

7.   A well-defined marketing strategy

You want to be clear about how you will market the property, so be sure to include information about the marketing platforms and techniques you use. Explain how you will plan and roll out the listing, including any pre-listing (i.e. “Coming Soon”) activities you plan to employ.

Provide a timeline based on the homeowner’s plans and let them know what you will need from them to deploy your marketing strategy.

8.   Powerful differentiators

What do you offer that makes you different from the other listing agents the homeowner may be talking with about selling their home?

• Is professional photography, videography, and copywriting included on every listing?
• Do you create video ads to run on streaming platforms and YouTube AdRolls?
• Will the seller have access to a staging service that prepares the home before it’s listed?
• Do you offer a flexible commission structure based on who procures the buyer?
• How frequently will you communicate with the homeowner during the listing?

Whatever you do that is unique to you and outshines the competition, include it in your presentation.

9.  Value-added services available

What are some of the ‘extras’ you may offer your home sellers? Do you provide cleanout and storage services for elderly homeowners? Can the home sellers use your branded moving truck on moving day? How will your preferred lenders and closing officers help make the transaction seamless? Do you provide referrals for sellers who are relocating to another city? Your listing presentation should provide additional information about ways you can help simplify and streamline their upcoming move.

10. Required documents

The homeowners may want to talk things over with each other or they may be speaking with another agent for comparison. However, if they decide that they want to sign with you on the spot, be prepared with the listing agreement, disclosure, and other documents you need to bring them on board. If the listing is planned within less than a week, put signage in your car’s trunk and be ready to post a pre-listing rider or make arrangements for sign installation as soon as possible.

Following up after the listing presentation

Like everything in real estate, the key to success is in the follow-up! Don’t forget to send a thank you note or a personal video message to express your appreciation for the homeowner’s time and consideration. Remember, a personal touch is always delightful, so include a detail or two from your conversation to make your communication more authentic and meaningful.

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