goals and objectives business plan

Small Business Trends

How to create a business plan: examples & free template.

This is the ultimate guide to creating a comprehensive and effective plan to start a business . In today’s dynamic business landscape, having a well-crafted business plan is an important first step to securing funding, attracting partners, and navigating the challenges of entrepreneurship.

This guide has been designed to help you create a winning plan that stands out in the ever-evolving marketplace. U sing real-world examples and a free downloadable template, it will walk you through each step of the process.

Whether you’re a seasoned entrepreneur or launching your very first startup, the guide will give you the insights, tools, and confidence you need to create a solid foundation for your business.

Table of Contents

How to Write a Business Plan

Embarking on the journey of creating a successful business requires a solid foundation, and a well-crafted business plan is the cornerstone. Here is the process of writing a comprehensive business plan and the main parts of a winning business plan . From setting objectives to conducting market research, this guide will have everything you need.

Executive Summary

The Executive Summary serves as the gateway to your business plan, offering a snapshot of your venture’s core aspects. This section should captivate and inform, succinctly summarizing the essence of your plan.

It’s crucial to include a clear mission statement, a brief description of your primary products or services, an overview of your target market, and key financial projections or achievements.

Think of it as an elevator pitch in written form: it should be compelling enough to engage potential investors or stakeholders and provide them with a clear understanding of what your business is about, its goals, and why it’s a promising investment.

Example: EcoTech is a technology company specializing in eco-friendly and sustainable products designed to reduce energy consumption and minimize waste. Our mission is to create innovative solutions that contribute to a cleaner, greener environment.

Our target market includes environmentally conscious consumers and businesses seeking to reduce their carbon footprint. We project a 200% increase in revenue within the first three years of operation.

Overview and Business Objectives

In the Overview and Business Objectives section, outline your business’s core goals and the strategic approaches you plan to use to achieve them. This section should set forth clear, specific objectives that are attainable and time-bound, providing a roadmap for your business’s growth and success.

It’s important to detail how these objectives align with your company’s overall mission and vision. Discuss the milestones you aim to achieve and the timeframe you’ve set for these accomplishments.

This part of the plan demonstrates to investors and stakeholders your vision for growth and the practical steps you’ll take to get there.

Example: EcoTech’s primary objective is to become a market leader in sustainable technology products within the next five years. Our key objectives include:

• Introducing three new products within the first two years of operation.
• Achieving annual revenue growth of 30%.
• Expanding our customer base to over 10,000 clients by the end of the third year.

Company Description

The Company Description section is your opportunity to delve into the details of your business. Provide a comprehensive overview that includes your company’s history, its mission statement, and its vision for the future.

Highlight your unique selling proposition (USP) – what makes your business stand out in the market. Explain the problems your company solves and how it benefits your customers.

Include information about the company’s founders, their expertise, and why they are suited to lead the business to success. This section should paint a vivid picture of your business, its values, and its place in the industry.

Example: EcoTech is committed to developing cutting-edge sustainable technology products that benefit both the environment and our customers. Our unique combination of innovative solutions and eco-friendly design sets us apart from the competition. We envision a future where technology and sustainability go hand in hand, leading to a greener planet.

Define Your Target Market

Defining Your Target Market is critical for tailoring your business strategy effectively. This section should describe your ideal customer base in detail, including demographic information (such as age, gender, income level, and location) and psychographic data (like interests, values, and lifestyle).

Elucidate on the specific needs or pain points of your target audience and how your product or service addresses these. This information will help you know your target market and develop targeted marketing strategies.

Example: Our target market comprises environmentally conscious consumers and businesses looking for innovative solutions to reduce their carbon footprint. Our ideal customers are those who prioritize sustainability and are willing to invest in eco-friendly products.

Market Analysis

The Market Analysis section requires thorough research and a keen understanding of the industry. It involves examining the current trends within your industry, understanding the needs and preferences of your customers, and analyzing the strengths and weaknesses of your competitors.

This analysis will enable you to spot market opportunities and anticipate potential challenges. Include data and statistics to back up your claims, and use graphs or charts to illustrate market trends.

This section should demonstrate that you have a deep understanding of the market in which you operate and that your business is well-positioned to capitalize on its opportunities.

Example: The market for eco-friendly technology products has experienced significant growth in recent years, with an estimated annual growth rate of 10%. As consumers become increasingly aware of environmental issues, the demand for sustainable solutions continues to rise.

Our research indicates a gap in the market for high-quality, innovative eco-friendly technology products that cater to both individual and business clients.

SWOT Analysis

A SWOT analysis in your business plan offers a comprehensive examination of your company’s internal and external factors. By assessing Strengths, you showcase what your business does best and where your capabilities lie.

Weaknesses involve an honest introspection of areas where your business may be lacking or could improve. Opportunities can be external factors that your business could capitalize on, such as market gaps or emerging trends.

Threats include external challenges your business may face, like competition or market changes. This analysis is crucial for strategic planning, as it helps in recognizing and leveraging your strengths, addressing weaknesses, seizing opportunities, and preparing for potential threats.

Including a SWOT analysis demonstrates to stakeholders that you have a balanced and realistic understanding of your business in its operational context.

• Innovative and eco-friendly product offerings.
• Strong commitment to sustainability and environmental responsibility.
• Skilled and experienced team with expertise in technology and sustainability.

Weaknesses:

• Limited brand recognition compared to established competitors.
• Reliance on third-party manufacturers for product development.

Opportunities:

• Growing consumer interest in sustainable products.
• Partnerships with environmentally-focused organizations and influencers.
• Expansion into international markets.
• Intense competition from established technology companies.
• Regulatory changes could impact the sustainable technology market.

Competitive Analysis

In this section, you’ll analyze your competitors in-depth, examining their products, services, market positioning, and pricing strategies. Understanding your competition allows you to identify gaps in the market and tailor your offerings to outperform them.

By conducting a thorough competitive analysis, you can gain insights into your competitors’ strengths and weaknesses, enabling you to develop strategies to differentiate your business and gain a competitive advantage in the marketplace.

Example: Key competitors include:

GreenTech: A well-known brand offering eco-friendly technology products, but with a narrower focus on energy-saving devices.

EarthSolutions: A direct competitor specializing in sustainable technology, but with a limited product range and higher prices.

By offering a diverse product portfolio, competitive pricing, and continuous innovation, we believe we can capture a significant share of the growing sustainable technology market.

Organization and Management Team

Provide an overview of your company’s organizational structure, including key roles and responsibilities. Introduce your management team, highlighting their expertise and experience to demonstrate that your team is capable of executing the business plan successfully.

Showcasing your team’s background, skills, and accomplishments instills confidence in investors and other stakeholders, proving that your business has the leadership and talent necessary to achieve its objectives and manage growth effectively.

Example: EcoTech’s organizational structure comprises the following key roles: CEO, CTO, CFO, Sales Director, Marketing Director, and R&D Manager. Our management team has extensive experience in technology, sustainability, and business development, ensuring that we are well-equipped to execute our business plan successfully.

Products and Services Offered

Describe the products or services your business offers, focusing on their unique features and benefits. Explain how your offerings solve customer pain points and why they will choose your products or services over the competition.

This section should emphasize the value you provide to customers, demonstrating that your business has a deep understanding of customer needs and is well-positioned to deliver innovative solutions that address those needs and set your company apart from competitors.

Example: EcoTech offers a range of eco-friendly technology products, including energy-efficient lighting solutions, solar chargers, and smart home devices that optimize energy usage. Our products are designed to help customers reduce energy consumption, minimize waste, and contribute to a cleaner environment.

Marketing and Sales Strategy

In this section, articulate your comprehensive strategy for reaching your target market and driving sales. Detail the specific marketing channels you plan to use, such as social media, email marketing, SEO, or traditional advertising.

Describe the nature of your advertising campaigns and promotional activities, explaining how they will capture the attention of your target audience and convey the value of your products or services. Outline your sales strategy, including your sales process, team structure, and sales targets.

Discuss how these marketing and sales efforts will work together to attract and retain customers, generate leads, and ultimately contribute to achieving your business’s revenue goals.

This section is critical to convey to investors and stakeholders that you have a well-thought-out approach to market your business effectively and drive sales growth.

Example: Our marketing strategy includes digital advertising, content marketing, social media promotion, and influencer partnerships. We will also attend trade shows and conferences to showcase our products and connect with potential clients. Our sales strategy involves both direct sales and partnerships with retail stores, as well as online sales through our website and e-commerce platforms.

Logistics and Operations Plan

The Logistics and Operations Plan is a critical component that outlines the inner workings of your business. It encompasses the management of your supply chain, detailing how you acquire raw materials and manage vendor relationships.

Inventory control is another crucial aspect, where you explain strategies for inventory management to ensure efficiency and reduce wastage. The section should also describe your production processes, emphasizing scalability and adaptability to meet changing market demands.

Quality control measures are essential to maintain product standards and customer satisfaction. This plan assures investors and stakeholders of your operational competency and readiness to meet business demands.

Highlighting your commitment to operational efficiency and customer satisfaction underlines your business’s capability to maintain smooth, effective operations even as it scales.

Example: EcoTech partners with reliable third-party manufacturers to produce our eco-friendly technology products. Our operations involve maintaining strong relationships with suppliers, ensuring quality control, and managing inventory.

We also prioritize efficient distribution through various channels, including online platforms and retail partners, to deliver products to our customers in a timely manner.

Financial Projections Plan

In the Financial Projections Plan, lay out a clear and realistic financial future for your business. This should include detailed projections for revenue, costs, and profitability over the next three to five years.

Ground these projections in solid assumptions based on your market analysis, industry benchmarks, and realistic growth scenarios. Break down revenue streams and include an analysis of the cost of goods sold, operating expenses, and potential investments.

This section should also discuss your break-even analysis, cash flow projections, and any assumptions about external funding requirements.

By presenting a thorough and data-backed financial forecast, you instill confidence in potential investors and lenders, showcasing your business’s potential for profitability and financial stability.

This forward-looking financial plan is crucial for demonstrating that you have a firm grasp of the financial nuances of your business and are prepared to manage its financial health effectively.

Example: Over the next three years, we expect to see significant growth in revenue, driven by new product launches and market expansion. Our financial projections include:

• Year 1: $1.5 million in revenue, with a net profit of $200,000.
• Year 2: $3 million in revenue, with a net profit of $500,000.
• Year 3: $4.5 million in revenue, with a net profit of $1 million.

These projections are based on realistic market analysis, growth rates, and product pricing.

Income Statement

The income statement , also known as the profit and loss statement, provides a summary of your company’s revenues and expenses over a specified period. It helps you track your business’s financial performance and identify trends, ensuring you stay on track to achieve your financial goals.

Regularly reviewing and analyzing your income statement allows you to monitor the health of your business, evaluate the effectiveness of your strategies, and make data-driven decisions to optimize profitability and growth.

Example: The income statement for EcoTech’s first year of operation is as follows:

• Revenue: $1,500,000
• Cost of Goods Sold: $800,000
• Gross Profit: $700,000
• Operating Expenses: $450,000
• Net Income: $250,000

This statement highlights our company’s profitability and overall financial health during the first year of operation.

Cash Flow Statement

A cash flow statement is a crucial part of a financial business plan that shows the inflows and outflows of cash within your business. It helps you monitor your company’s liquidity, ensuring you have enough cash on hand to cover operating expenses, pay debts, and invest in growth opportunities.

By including a cash flow statement in your business plan, you demonstrate your ability to manage your company’s finances effectively.

Example:  The cash flow statement for EcoTech’s first year of operation is as follows:

Operating Activities:

• Depreciation: $10,000
• Changes in Working Capital: -$50,000
• Net Cash from Operating Activities: $210,000

Investing Activities:

•  Capital Expenditures: -$100,000
• Net Cash from Investing Activities: -$100,000

Financing Activities:

• Proceeds from Loans: $150,000
• Loan Repayments: -$50,000
• Net Cash from Financing Activities: $100,000
• Net Increase in Cash: $210,000

This statement demonstrates EcoTech’s ability to generate positive cash flow from operations, maintain sufficient liquidity, and invest in growth opportunities.

Tips on Writing a Business Plan

1. Be clear and concise: Keep your language simple and straightforward. Avoid jargon and overly technical terms. A clear and concise business plan is easier for investors and stakeholders to understand and demonstrates your ability to communicate effectively.

2. Conduct thorough research: Before writing your business plan, gather as much information as possible about your industry, competitors, and target market. Use reliable sources and industry reports to inform your analysis and make data-driven decisions.

3. Set realistic goals: Your business plan should outline achievable objectives that are specific, measurable, attainable, relevant, and time-bound (SMART). Setting realistic goals demonstrates your understanding of the market and increases the likelihood of success.

4. Focus on your unique selling proposition (USP): Clearly articulate what sets your business apart from the competition. Emphasize your USP throughout your business plan to showcase your company’s value and potential for success.

5. Be flexible and adaptable: A business plan is a living document that should evolve as your business grows and changes. Be prepared to update and revise your plan as you gather new information and learn from your experiences.

6. Use visuals to enhance understanding: Include charts, graphs, and other visuals to help convey complex data and ideas. Visuals can make your business plan more engaging and easier to digest, especially for those who prefer visual learning.

7. Seek feedback from trusted sources: Share your business plan with mentors, industry experts, or colleagues and ask for their feedback. Their insights can help you identify areas for improvement and strengthen your plan before presenting it to potential investors or partners.

FREE Business Plan Template

To help you get started on your business plan, we have created a template that includes all the essential components discussed in the “How to Write a Business Plan” section. This easy-to-use template will guide you through each step of the process, ensuring you don’t miss any critical details.

The template is divided into the following sections:

• Mission statement
• Business Overview
• Key products or services
• Target market
• Financial highlights
• Company goals
• Strategies to achieve goals
• Measurable, time-bound objectives
• Company History
• Mission and vision
• Unique selling proposition
• Demographics
• Psychographics
• Pain points
• Industry trends
• Customer needs
• Competitor strengths and weaknesses
• Opportunities
• Competitor products and services
• Market positioning
• Pricing strategies
• Organizational structure
• Key roles and responsibilities
• Management team backgrounds
• Product or service features
• Competitive advantages
• Marketing channels
• Advertising campaigns
• Promotional activities
• Sales strategies
• Supply chain management
• Inventory control
• Production processes
• Quality control measures
• Projected revenue
• Assumptions
• Cash inflows
• Cash outflows
• Net cash flow

What is a Business Plan?

A business plan is a strategic document that outlines an organization’s goals, objectives, and the steps required to achieve them. It serves as a roadmap as you start a business , guiding the company’s direction and growth while identifying potential obstacles and opportunities.

Typically, a business plan covers areas such as market analysis, financial projections, marketing strategies, and organizational structure. It not only helps in securing funding from investors and lenders but also provides clarity and focus to the management team.

A well-crafted business plan is a very important part of your business startup checklist because it fosters informed decision-making and long-term success.

Why You Should Write a Business Plan

Understanding the importance of a business plan in today’s competitive environment is crucial for entrepreneurs and business owners. Here are five compelling reasons to write a business plan:

• Attract Investors and Secure Funding : A well-written business plan demonstrates your venture’s potential and profitability, making it easier to attract investors and secure the necessary funding for growth and development. It provides a detailed overview of your business model, target market, financial projections, and growth strategies, instilling confidence in potential investors and lenders that your company is a worthy investment.
• Clarify Business Objectives and Strategies : Crafting a business plan forces you to think critically about your goals and the strategies you’ll employ to achieve them, providing a clear roadmap for success. This process helps you refine your vision and prioritize the most critical objectives, ensuring that your efforts are focused on achieving the desired results.
• Identify Potential Risks and Opportunities : Analyzing the market, competition, and industry trends within your business plan helps identify potential risks and uncover untapped opportunities for growth and expansion. This insight enables you to develop proactive strategies to mitigate risks and capitalize on opportunities, positioning your business for long-term success.
• Improve Decision-Making : A business plan serves as a reference point so you can make informed decisions that align with your company’s overall objectives and long-term vision. By consistently referring to your plan and adjusting it as needed, you can ensure that your business remains on track and adapts to changes in the market, industry, or internal operations.
• Foster Team Alignment and Communication : A shared business plan helps ensure that all team members are on the same page, promoting clear communication, collaboration, and a unified approach to achieving the company’s goals. By involving your team in the planning process and regularly reviewing the plan together, you can foster a sense of ownership, commitment, and accountability that drives success.

What are the Different Types of Business Plans?

In today’s fast-paced business world, having a well-structured roadmap is more important than ever. A traditional business plan provides a comprehensive overview of your company’s goals and strategies, helping you make informed decisions and achieve long-term success. There are various types of business plans, each designed to suit different needs and purposes. Let’s explore the main types:

• Startup Business Plan: Tailored for new ventures, a startup business plan outlines the company’s mission, objectives, target market, competition, marketing strategies, and financial projections. It helps entrepreneurs clarify their vision, secure funding from investors, and create a roadmap for their business’s future. Additionally, this plan identifies potential challenges and opportunities, which are crucial for making informed decisions and adapting to changing market conditions.
• Internal Business Plan: This type of plan is intended for internal use, focusing on strategies, milestones, deadlines, and resource allocation. It serves as a management tool for guiding the company’s growth, evaluating its progress, and ensuring that all departments are aligned with the overall vision. The internal business plan also helps identify areas of improvement, fosters collaboration among team members, and provides a reference point for measuring performance.
• Strategic Business Plan: A strategic business plan outlines long-term goals and the steps to achieve them, providing a clear roadmap for the company’s direction. It typically includes a SWOT analysis, market research, and competitive analysis. This plan allows businesses to align their resources with their objectives, anticipate changes in the market, and develop contingency plans. By focusing on the big picture, a strategic business plan fosters long-term success and stability.
• Feasibility Business Plan: This plan is designed to assess the viability of a business idea, examining factors such as market demand, competition, and financial projections. It is often used to decide whether or not to pursue a particular venture. By conducting a thorough feasibility analysis, entrepreneurs can avoid investing time and resources into an unviable business concept. This plan also helps refine the business idea, identify potential obstacles, and determine the necessary resources for success.
• Growth Business Plan: Also known as an expansion plan, a growth business plan focuses on strategies for scaling up an existing business. It includes market analysis, new product or service offerings, and financial projections to support expansion plans. This type of plan is essential for businesses looking to enter new markets, increase their customer base, or launch new products or services. By outlining clear growth strategies, the plan helps ensure that expansion efforts are well-coordinated and sustainable.
• Operational Business Plan: This type of plan outlines the company’s day-to-day operations, detailing the processes, procedures, and organizational structure. It is an essential tool for managing resources, streamlining workflows, and ensuring smooth operations. The operational business plan also helps identify inefficiencies, implement best practices, and establish a strong foundation for future growth. By providing a clear understanding of daily operations, this plan enables businesses to optimize their resources and enhance productivity.
• Lean Business Plan: A lean business plan is a simplified, agile version of a traditional plan, focusing on key elements such as value proposition, customer segments, revenue streams, and cost structure. It is perfect for startups looking for a flexible, adaptable planning approach. The lean business plan allows for rapid iteration and continuous improvement, enabling businesses to pivot and adapt to changing market conditions. This streamlined approach is particularly beneficial for businesses in fast-paced or uncertain industries.
• One-Page Business Plan: As the name suggests, a one-page business plan is a concise summary of your company’s key objectives, strategies, and milestones. It serves as a quick reference guide and is ideal for pitching to potential investors or partners. This plan helps keep teams focused on essential goals and priorities, fosters clear communication, and provides a snapshot of the company’s progress. While not as comprehensive as other plans, a one-page business plan is an effective tool for maintaining clarity and direction.
• Nonprofit Business Plan: Specifically designed for nonprofit organizations, this plan outlines the mission, goals, target audience, fundraising strategies, and budget allocation. It helps secure grants and donations while ensuring the organization stays on track with its objectives. The nonprofit business plan also helps attract volunteers, board members, and community support. By demonstrating the organization’s impact and plans for the future, this plan is essential for maintaining transparency, accountability, and long-term sustainability within the nonprofit sector.
• Franchise Business Plan: For entrepreneurs seeking to open a franchise, this type of plan focuses on the franchisor’s requirements, as well as the franchisee’s goals, strategies, and financial projections. It is crucial for securing a franchise agreement and ensuring the business’s success within the franchise system. This plan outlines the franchisee’s commitment to brand standards, marketing efforts, and operational procedures, while also addressing local market conditions and opportunities. By creating a solid franchise business plan, entrepreneurs can demonstrate their ability to effectively manage and grow their franchise, increasing the likelihood of a successful partnership with the franchisor.

Using Business Plan Software

Creating a comprehensive business plan can be intimidating, but business plan software can streamline the process and help you produce a professional document. These tools offer a number of benefits, including guided step-by-step instructions, financial projections, and industry-specific templates. Here are the top 5 business plan software options available to help you craft a great business plan.

1. LivePlan

LivePlan is a popular choice for its user-friendly interface and comprehensive features. It offers over 500 sample plans, financial forecasting tools, and the ability to track your progress against key performance indicators. With LivePlan, you can create visually appealing, professional business plans that will impress investors and stakeholders.

2. Upmetrics

Upmetrics provides a simple and intuitive platform for creating a well-structured business plan. It features customizable templates, financial forecasting tools, and collaboration capabilities, allowing you to work with team members and advisors. Upmetrics also offers a library of resources to guide you through the business planning process.

Bizplan is designed to simplify the business planning process with a drag-and-drop builder and modular sections. It offers financial forecasting tools, progress tracking, and a visually appealing interface. With Bizplan, you can create a business plan that is both easy to understand and visually engaging.

Enloop is a robust business plan software that automatically generates a tailored plan based on your inputs. It provides industry-specific templates, financial forecasting, and a unique performance score that updates as you make changes to your plan. Enloop also offers a free version, making it accessible for businesses on a budget.

5. Tarkenton GoSmallBiz

Developed by NFL Hall of Famer Fran Tarkenton, GoSmallBiz is tailored for small businesses and startups. It features a guided business plan builder, customizable templates, and financial projection tools. GoSmallBiz also offers additional resources, such as CRM tools and legal document templates, to support your business beyond the planning stage.

Business Plan FAQs

What is a good business plan.

A good business plan is a well-researched, clear, and concise document that outlines a company’s goals, strategies, target market, competitive advantages, and financial projections. It should be adaptable to change and provide a roadmap for achieving success.

What are the 3 main purposes of a business plan?

The three main purposes of a business plan are to guide the company’s strategy, attract investment, and evaluate performance against objectives. Here’s a closer look at each of these:

• It outlines the company’s purpose and core values to ensure that all activities align with its mission and vision.
• It provides an in-depth analysis of the market, including trends, customer needs, and competition, helping the company tailor its products and services to meet market demands.
• It defines the company’s marketing and sales strategies, guiding how the company will attract and retain customers.
• It describes the company’s organizational structure and management team, outlining roles and responsibilities to ensure effective operation and leadership.
• It sets measurable, time-bound objectives, allowing the company to plan its activities effectively and make strategic decisions to achieve these goals.
• It provides a comprehensive overview of the company and its business model, demonstrating its uniqueness and potential for success.
• It presents the company’s financial projections, showing its potential for profitability and return on investment.
• It demonstrates the company’s understanding of the market, including its target customers and competition, convincing investors that the company is capable of gaining a significant market share.
• It showcases the management team’s expertise and experience, instilling confidence in investors that the team is capable of executing the business plan successfully.
• It establishes clear, measurable objectives that serve as performance benchmarks.
• It provides a basis for regular performance reviews, allowing the company to monitor its progress and identify areas for improvement.
• It enables the company to assess the effectiveness of its strategies and make adjustments as needed to achieve its objectives.
• It helps the company identify potential risks and challenges, enabling it to develop contingency plans and manage risks effectively.
• It provides a mechanism for evaluating the company’s financial performance, including revenue, expenses, profitability, and cash flow.

Can I write a business plan by myself?

Yes, you can write a business plan by yourself, but it can be helpful to consult with mentors, colleagues, or industry experts to gather feedback and insights. There are also many creative business plan templates and business plan examples available online, including those above.

We also have examples for specific industries, including a using food truck business plan , salon business plan , farm business plan , daycare business plan , and restaurant business plan .

Is it possible to create a one-page business plan?

Yes, a one-page business plan is a condensed version that highlights the most essential elements, including the company’s mission, target market, unique selling proposition, and financial goals.

How long should a business plan be?

A typical business plan ranges from 20 to 50 pages, but the length may vary depending on the complexity and needs of the business.

What is a business plan outline?

A business plan outline is a structured framework that organizes the content of a business plan into sections, such as the executive summary, company description, market analysis, and financial projections.

What are the 5 most common business plan mistakes?

The five most common business plan mistakes include inadequate research, unrealistic financial projections, lack of focus on the unique selling proposition, poor organization and structure, and failure to update the plan as circumstances change.

What questions should be asked in a business plan?

A business plan should address questions such as: What problem does the business solve? Who is the specific target market ? What is the unique selling proposition? What are the company’s objectives? How will it achieve those objectives?

What’s the difference between a business plan and a strategic plan?

A business plan focuses on the overall vision, goals, and tactics of a company, while a strategic plan outlines the specific strategies, action steps, and performance measures necessary to achieve the company’s objectives.

How is business planning for a nonprofit different?

Nonprofit business planning focuses on the organization’s mission, social impact, and resource management, rather than profit generation. The financial section typically includes funding sources, expenses, and projected budgets for programs and operations.

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Business Plan Goals and Examples for Success

Written by Dave Lavinsky

A well-crafted business plan serves as a roadmap for entrepreneurs and businesses to achieve their objectives. One crucial aspect of a business plan is outlining clear and measurable goals. Business plan goals are the specific targets and milestones that a company aims to achieve within a defined timeframe. They provide a direction and purpose for the business, guiding decision-making, resource allocation, and strategic planning. In this article, we will explore the importance of setting business plan goals and provide examples of common goals.

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Why are Business Plan Goals Important?

Business plan goals are essential for several reasons:

• Strategic Focus : Goals help businesses define their strategic direction and focus their efforts on what matters most. They align the company’s efforts and resources towards achieving specific objectives, ensuring that everyone is working towards a common purpose.
• Measurable Outcomes : Goals should be specific, measurable, achievable, relevant, and time-bound (SMART). By setting SMART goals, businesses can track progress, measure success, and identify areas for improvement.
• Motivation and Accountability : Goals provide motivation and drive for entrepreneurs and employees. They create a sense of purpose and urgency, encouraging individuals to work towards achieving the desired outcomes. Goals also establish accountability, as progress is monitored and reviewed regularly.
• Decision-Making : Goals serve as a reference point for decision-making. They help businesses prioritize initiatives, allocate resources, and evaluate opportunities based on their alignment with the established goals.

Examples of Business Plan Goals

Business plan goals can vary depending on the nature, size, and stage of the business. Here are some common examples of business plan goals:

Financial Goals:

• Achieve a specific revenue target within a defined timeframe.
• Increase profitability by a certain percentage or dollar amount.
• Reduce costs or increase efficiency in a particular area of the business.
• Secure funding or investment to support business growth.

Market Penetration Goals:

• Expand market share in a specific geographic region or target market.
• Increase brand awareness and recognition among the target audience.
• Launch new products or services in the market.
• Increase customer retention or loyalty.

Operational Goals:

• Improve production or service delivery processes to enhance quality or reduce lead times.
• Enhance supply chain management to optimize inventory levels or reduce costs.
• Implement new technologies or systems to streamline operations or improve customer experience.
• Achieve certifications or industry standards to improve credibility and competitiveness.

Human Resources Goals:

• Hire and retain top talent to support business growth.
• Provide training and development opportunities for employees to enhance their skills and performance.
• Improve employee engagement and satisfaction levels.
• Establish a diverse and inclusive workforce.

Social Responsibility Goals:

• Implement environmentally sustainable practices in the business operations.
• Contribute to the local community through philanthropic initiatives or social impact programs.
• Promote diversity, equity, and inclusion within the organization.
• Establish ethical and responsible business practices.

Business Plan Goals Conclusion

Business plan goals are critical for defining the direction and purpose of a business. They provide measurable outcomes, motivation, and accountability, guiding decision-making and resource allocation. Examples of business plan goals can include financial, market penetration, operational, human resources, and social responsibility objectives. When setting business plan goals, it’s essential to make them SMART – specific, measurable, achievable, relevant, and time-bound – to increase their effectiveness in driving business success. Regular monitoring and review of progress towards these goals can help businesses stay on track and adapt their strategies as needed to achieve their desired outcomes.

How To Set Business Goals (+ Examples for Inspiration)

Updated: March 11, 2024

Published: October 24, 2023

You’re a business owner — the captain of your own ship. But how do you ensure you’re steering your company in the right direction? 

Without clear-cut goals and a plan to reach them, you risk setting your sails on the course of dangerous icebergs. 

The best way to steer clear of wreckage is to map out exactly where you want your business to go. This is what makes setting business goals so important. If you’re not already using them to guide your ship, then now’s a great time to start.

Table of contents:

• What are business goals?

Why business goals are important

How to set business goals, tips to achieve business goals, business goals examples, what are business goals .

Business goals are the desired outcomes that an organization aims to achieve within a specific time frame. These goals help define the purpose and direction of the company, guiding decision-making and resource allocation. They can be short-term or long-term objectives , aligned with the company’s mission and vision.

Operating a business using your gut and feelings will only get you so far. If you’re looking to build a sustainable company, then you need to set goals in advance and follow through with them. 

Here’s what goal setting can do to make your business a success:

• Give your business direction. Business goals align everyone toward a common purpose and ensure all efforts and resources are directed toward achieving specific outcomes.
• Keep everyone motivated to keep pushing forward. Goals provide employees with a sense of purpose and motivation. According to research from BiWorldwide, goal setting makes employees 14.2x more inspired at work and 3.6x more likely to be committed to the organization.
• Create benchmarks to work toward (and above). Goals provide a basis for measuring and evaluating the performance of the organization. They serve as benchmarks to assess progress, identify areas of improvement, and make informed decisions about resource allocation and strategy adjustments .
• Prioritize activities and allocate resources effectively. Goals help you identify the most important initiatives, ensuring that time, money, and effort are invested in activities that align with the overall objectives.
• Make continuous organizational improvements. Goals drive continuous improvement by setting targets for growth and progress. They encourage businesses to constantly evaluate their performance, identify areas for refinement, and implement strategies to enhance efficiency and effectiveness.

Nothing creates solidarity among teams and departments like shared goals. So be sure to get everyone involved to boost camaraderie. 

Setting business goals requires careful consideration and planning. By defining specific and measurable targets, you can track progress and make necessary adjustments along the way.

Here are the steps to effectively set business goals.

Step 1: Identify key areas to improve in your business

Start by assessing the current state of your organization. Identify areas that require improvement or growth. This could include increasing revenue, expanding your customer base, improving employee satisfaction, or enhancing product offerings.

Step 2: Choose specific and measurable goals 

Setting clear and specific goals is essential. Use the SMART goal framework to ensure your goals are Specific, Measurable, Achievable, Relevant, and Time-bound. For example, instead of setting a vague goal like “increase revenue,” set a specific goal like “increase revenue by 15% in the next quarter.”

Step 3: Prioritize which goals to tackle first

Not all goals are equally important or urgent. Evaluate the impact and feasibility of each goal and prioritize them accordingly. By ranking your goals, you can focus your efforts and resources on the most critical objectives.

Step 4: Break down your goals into smaller milestones

Breaking down each goal into smaller, manageable tasks makes them more attainable. Assign responsibilities and set deadlines for each step. This approach helps track progress and ensures accountability.

Step 5: Decide what your Key Performance Indicators (KPIs) will be

Key Performance Indicators (KPIs) are metrics used to measure progress toward your goals. Set realistic and relevant KPIs that align with your objectives. For example, if your goal is to increase customer acquisition, a relevant KPI could be the number of new customers acquired per month.

Now that you have set your business goals, it’s time to take action and work toward achieving them. Here are some tips to help you stay on track:

1. Write down your action plan 

Develop a detailed plan of action for each goal. Identify the necessary resources, strategies, and milestones to achieve them. A well-defined action plan provides a road map for success.

2. Foster a culture that’s goal-oriented

Encourage your employees to embrace and contribute to your goals. Foster a culture that values goal setting and achievement. Recognize and reward individuals or teams that make significant progress toward the goals.

3. Regularly track and evaluate progress

Monitor the progress toward each goal and make adjustments as needed. Use project management tools or software to track and visualize progress. Regularly review and evaluate your performance to ensure you’re on the right track.

4. Seek feedback and adapt

Gather feedback from employees, customers, and stakeholders. Their insights can provide valuable perspectives and help you refine your goals and strategies. Adapt your approach based on feedback to increase your chances of success.

5. Stay focused and motivated (even when you fail)

Staying motivated to achieve goals is difficult, especially when you come up short or fail. But don’t let this set you back. Continue pushing forward with your goals or readjust the direction as needed. Then do whatever you can to avoid distractions so you stay committed to your action plan.

Also, remember to celebrate small wins and milestones along the way to keep your team motivated and engaged.

To provide inspiration, here are some examples of common business goals:

1. Revenue growth

Revenue growth is a business goal that focuses on increasing the overall income generated by the company. Setting a specific target percentage increase in revenue can create a measurable goal to work toward.

Strategies for achieving revenue growth may include:

• Expanding the customer base through targeted marketing campaigns
• Improving customer retention and loyalty
• Upselling or cross-selling to existing customers
• Increasing the average order value by offering premium products or services

Example: A retail company sets a goal to increase its revenue by 10% in the next fiscal year. To achieve this, it implements several strategies, including launching a digital marketing campaign to attract new customers, offering personalized discounts and promotions to encourage repeat purchases, and introducing a premium product line to increase the average order value.

2. Customer acquisition

Customer acquisition focuses on expanding the customer base by attracting new customers to the business. Setting a specific goal for the number of new customers helps businesses track their progress and measure the effectiveness of their marketing efforts.

Strategies for customer acquisition may include:

• Running targeted advertising campaigns
• Implementing referral programs to incentivize existing customers to refer new ones
• Forming strategic partnerships with complementary businesses to reach a wider audience

Example: A software-as-a-service (SaaS) company aims to acquire 1k new customers in the next quarter. To achieve this, it launches a social media marketing campaign targeting its ideal customer profile, offers a referral program where existing customers receive a discount for referring new customers, and forms partnerships with industry influencers to promote its product.

3. Employee development

Employee development goals focus on enhancing the skills and knowledge of employees to improve their performance and contribute to the organization’s growth. By setting goals for employee training and skill development, businesses can create a culture of continuous learning and provide opportunities for career advancement.

Strategies for employee development may include:

• Offering training programs
• Providing mentorship opportunities
• Sponsoring professional certifications
• Creating a career development plan for each employee

Example: A technology company aims to have 80% of its employees complete at least one professional certification within the next year. To achieve this, it offers financial support and study materials for employees interested in obtaining certifications, provides dedicated study time during working hours, and celebrates employees’ achievements upon certification completion.

4. Product development

Product development goals focus on creating and improving products or services to meet customer needs and stay competitive in the market. Setting goals for product development can prioritize your efforts and so you can allocate resources effectively.

Strategies for product development may include:

• Conducting market research to identify customer preferences and trends
• Gathering customer feedback through surveys or focus groups
• Investing in research and development to create new products or enhance existing ones
• Collaborating with customers or industry experts to co-create innovative solutions

Example: An electronics company sets a goal to launch three new product lines within the next year. To achieve this, it conducts market research to identify emerging trends and customer demands, gathers feedback from its target audience through surveys and usability testing, allocates resources to research and development teams for product innovation, and collaborates with external design agencies to create visually appealing and user-friendly products.

5. Social responsibility

Social responsibility goals focus on making a positive impact on society or the environment. These goals go beyond financial success and emphasize the importance of ethical and sustainable business practices. Setting goals for social responsibility allows businesses to align their values with their actions and contribute to causes that resonate with their stakeholders.

Strategies for social responsibility may include: 

• Implementing sustainable practices to reduce environmental impact
• Donating a percentage of profits to charitable organizations
• Supporting local communities through volunteer programs
• Promoting diversity and inclusion within the organization

Example: A clothing retailer aims to reduce its carbon footprint by 20% in the next two years. To achieve this, it implements sustainable practices, such as using eco-friendly materials, optimizing packaging to minimize waste, and partnering with ethical manufacturers. It also donates a percentage of its profits to an environmental conservation organization.

Setting and achieving goals is what it takes to be successful in business. By following the steps outlined in this article and incorporating the tips provided, you can effectively set and work toward your goals. Remember to regularly evaluate progress, adapt as necessary, and celebrate milestones along the way.

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What Is a Business Plan?

Understanding business plans, how to write a business plan, common elements of a business plan, how often should a business plan be updated, the bottom line, business plan: what it is, what's included, and how to write one.

Adam Hayes, Ph.D., CFA, is a financial writer with 15+ years Wall Street experience as a derivatives trader. Besides his extensive derivative trading expertise, Adam is an expert in economics and behavioral finance. Adam received his master's in economics from The New School for Social Research and his Ph.D. from the University of Wisconsin-Madison in sociology. He is a CFA charterholder as well as holding FINRA Series 7, 55 & 63 licenses. He currently researches and teaches economic sociology and the social studies of finance at the Hebrew University in Jerusalem.

A business plan is a document that details a company's goals and how it intends to achieve them. Business plans can be of benefit to both startups and well-established companies. For startups, a business plan can be essential for winning over potential lenders and investors. Established businesses can find one useful for staying on track and not losing sight of their goals. This article explains what an effective business plan needs to include and how to write one.

Key Takeaways

• A business plan is a document describing a company's business activities and how it plans to achieve its goals.
• Startup companies use business plans to get off the ground and attract outside investors.
• For established companies, a business plan can help keep the executive team focused on and working toward the company's short- and long-term objectives.
• There is no single format that a business plan must follow, but there are certain key elements that most companies will want to include.

Investopedia / Ryan Oakley

Any new business should have a business plan in place prior to beginning operations. In fact, banks and venture capital firms often want to see a business plan before they'll consider making a loan or providing capital to new businesses.

Even if a business isn't looking to raise additional money, a business plan can help it focus on its goals. A 2017 Harvard Business Review article reported that, "Entrepreneurs who write formal plans are 16% more likely to achieve viability than the otherwise identical nonplanning entrepreneurs."

Ideally, a business plan should be reviewed and updated periodically to reflect any goals that have been achieved or that may have changed. An established business that has decided to move in a new direction might create an entirely new business plan for itself.

There are numerous benefits to creating (and sticking to) a well-conceived business plan. These include being able to think through ideas before investing too much money in them and highlighting any potential obstacles to success. A company might also share its business plan with trusted outsiders to get their objective feedback. In addition, a business plan can help keep a company's executive team on the same page about strategic action items and priorities.

Business plans, even among competitors in the same industry, are rarely identical. However, they often have some of the same basic elements, as we describe below.

While it's a good idea to provide as much detail as necessary, it's also important that a business plan be concise enough to hold a reader's attention to the end.

While there are any number of templates that you can use to write a business plan, it's best to try to avoid producing a generic-looking one. Let your plan reflect the unique personality of your business.

Many business plans use some combination of the sections below, with varying levels of detail, depending on the company.

The length of a business plan can vary greatly from business to business. Regardless, it's best to fit the basic information into a 15- to 25-page document. Other crucial elements that take up a lot of space—such as applications for patents—can be referenced in the main document and attached as appendices.

These are some of the most common elements in many business plans:

• Executive summary: This section introduces the company and includes its mission statement along with relevant information about the company's leadership, employees, operations, and locations.
• Products and services: Here, the company should describe the products and services it offers or plans to introduce. That might include details on pricing, product lifespan, and unique benefits to the consumer. Other factors that could go into this section include production and manufacturing processes, any relevant patents the company may have, as well as proprietary technology . Information about research and development (R&D) can also be included here.
• Market analysis: A company needs to have a good handle on the current state of its industry and the existing competition. This section should explain where the company fits in, what types of customers it plans to target, and how easy or difficult it may be to take market share from incumbents.
• Marketing strategy: This section can describe how the company plans to attract and keep customers, including any anticipated advertising and marketing campaigns. It should also describe the distribution channel or channels it will use to get its products or services to consumers.
• Financial plans and projections: Established businesses can include financial statements, balance sheets, and other relevant financial information. New businesses can provide financial targets and estimates for the first few years. Your plan might also include any funding requests you're making.

The best business plans aren't generic ones created from easily accessed templates. A company should aim to entice readers with a plan that demonstrates its uniqueness and potential for success.

2 Types of Business Plans

Business plans can take many forms, but they are sometimes divided into two basic categories: traditional and lean startup. According to the U.S. Small Business Administration (SBA) , the traditional business plan is the more common of the two.

• Traditional business plans : These plans tend to be much longer than lean startup plans and contain considerably more detail. As a result they require more work on the part of the business, but they can also be more persuasive (and reassuring) to potential investors.
• Lean startup business plans : These use an abbreviated structure that highlights key elements. These business plans are short—as short as one page—and provide only the most basic detail. If a company wants to use this kind of plan, it should be prepared to provide more detail if an investor or a lender requests it.

Why Do Business Plans Fail?

A business plan is not a surefire recipe for success. The plan may have been unrealistic in its assumptions and projections to begin with. Markets and the overall economy might change in ways that couldn't have been foreseen. A competitor might introduce a revolutionary new product or service. All of this calls for building some flexibility into your plan, so you can pivot to a new course if needed.

How frequently a business plan needs to be revised will depend on the nature of the business. A well-established business might want to review its plan once a year and make changes if necessary. A new or fast-growing business in a fiercely competitive market might want to revise it more often, such as quarterly.

What Does a Lean Startup Business Plan Include?

The lean startup business plan is an option when a company prefers to give a quick explanation of its business. For example, a brand-new company may feel that it doesn't have a lot of information to provide yet.

Sections can include: a value proposition ; the company's major activities and advantages; resources such as staff, intellectual property, and capital; a list of partnerships; customer segments; and revenue sources.

A business plan can be useful to companies of all kinds. But as a company grows and the world around it changes, so too should its business plan. So don't think of your business plan as carved in granite but as a living document designed to evolve with your business.

Harvard Business Review. " Research: Writing a Business Plan Makes Your Startup More Likely to Succeed ."

U.S. Small Business Administration. " Write Your Business Plan ."

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How to Set Business Goals and Objectives in 2024

Written by Erica Pollock

Published Dec. 27 2023

Table of Contents

As a business owner, you are already well-aware that setting business goals and objectives for your company is crucial to your success. Without clear direction and a well-defined path, your business is likely to flounder and struggle to stay afloat. But how do you decide which business goals and objectives to pursue in the first place? In this article, we’ll explore the best practices for setting effective business goals and objectives and provide you with a clear path to business success.

Why Do Business Goals and Objectives Matter?

Setting goals and objectives is an essential part of any business strategy and here’s why:

Provides direction and motivation

Goals and objectives provide direction, focus, and motivation for your team. When your team has a shared understanding of what they are working towards, they can work together more effectively and achieve more significant results.

Improves decision-making

Additionally, goals provide a framework for decision-making and help companies prioritize and allocate their resources effectively, ultimately leading to more successful business outcomes.

For example, if your goal is to increase revenue in the next quarter, your team can work together to identify new sales opportunities, improve customer retention, and streamline operations to achieve that goal.

Tracks your success

Goals and objectives also serve as a measuring stick for success. By defining clear and realistic objectives, you can measure your progress and track your success over time.

However, it’s not enough to simply set goals for your business. To truly achieve success, you must understand the role they play in your business strategy.

Aligning Business Goals With Your Mission and Vision

To be effective, your goals and objectives must align with your company’s mission and vision. This helps to ensure that your team is working towards a shared purpose and that your business is moving in the right direction.

For example, if your company’s mission is to provide high-quality and affordable social media marketing to small business owners, your goals might include increasing client satisfaction and reducing customer churn, while keeping your business overhead to a minimum.

By aligning your goals with your mission and vision, you can create a sense of purpose and motivation that will drive your team toward success. Your team will understand the importance of their work and be more invested in achieving the goals that you have set for the business.

Most importantly, this will allow you to set your business up for success going forward .

Setting SMART Business Goals

If you are certain you have nailed down a goal that is aligned with your mission and vision, what should your next step be?

You want to be sure that your goal follows the SMART framework.

SMART stands for: Specific, Measurable, Achievable, Relevant, and Time-bound. Let’s explore each of these in more detail.

The most important thing when goal-setting is to set specific and clearly defined goals. This means that they should be focused and well-defined, leaving no room for ambiguity. Your team should have a clear understanding of what they are working towards and why it matters.

For example, instead of setting a goal to “increase sales,” a specific goal would be to “increase sales by 10% in the next quarter.”

Being specific also helps you to prioritize your short-term and long-term goals accordingly. By clearly defining what you want to achieve, you can focus your efforts on the most important areas of your business.

To track progress toward your goals, they must be measurable. This means you must be able to quantify and track them with an actual number. Measuring progress also helps to keep your team motivated and focused, as they can see the impact of their efforts as you work on achieving more long-term goals.

Measuring progress can be done in a variety of ways, depending on the goal. For example, if your goal is to increase website traffic, you can track the number of visitors to your site each month using a tool like Google Analytics . If your goal is to increase your engagement on Facebook , you can use a social media tool like Agorapulse to measure metrics such as likes, shares, and comments.

Monitoring your social media metrics helps understand how much progress you’ve made toward your goal.

Your goals must be achievable. This means that they should be realistic , given your resources, capabilities, and timeframe. Setting unrealistic goals can lead to frustration and demotivation among your team.

When setting goals, it’s important to take into account your team’s skills and abilities, as well as any external factors that may impact your ability to achieve the goal. For example, if your goal is to launch a new product, you need to consider factors such as production time, marketing budget, and competition.

Your goals should be relevant to your business and align with your mission and vision. They should help you achieve your strategic objectives and drive growth and success. By setting relevant goals, you ensure that your efforts are focused on areas that directly contribute to your business’s purpose and long-term direction.

Your goals should have a specific time frame for completion. This helps to create a sense of urgency and accountability among your team.

A time frame also helps in planning and allocating your resources such as time, finances, and manpower, accordingly. This ensures that you have a clear plan of action and adequate resources to meet the deadline.

When setting deadlines, remember to assess potential risks and obstacles that may affect the timeline. Identify potential bottlenecks, uncertainties, or challenges that could cause delays.

Have contingency plans in place to mitigate these risks and allow for adjustments to the deadline if needed. For example, if your goal is to launch a new website, you need to consider factors such as design time, development time, and testing time.

Once you have set your goals using the SMART framework, you will need to identify the key business objectives that will help you achieve them.

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What Are Business Objectives?

Business objectives are specific, measurable, and achievable outcomes that an organization sets to define its purpose, direction, and target outcomes.

These objectives are the building blocks that will help you reach your goals and move your business forward.

Business Goals vs. Business Objectives

If you are having difficulty wrapping your head around the difference between goals and objectives, think about it like this: Your goals are the final destination, and your objectives are the map that will help you get there.

In the figurative sense, of course. No actual map will be provided. This guy is clearly doing things wrong.

Identifying Your Key Business Objectives

Identifying your business objectives requires that you have set out clear goals for your business.

(You did that in the last step, right? If not, go back and do that first.)

Done? Good. Now let’s talk about the main different types of business objectives and how they relate to your business as a whole.

Financial objectives

Financial objectives are the most critical component of any business. These objectives relate to your company’s finances and are essential for ensuring that your business is profitable and sustainable. Financial objectives may include revenue growth, profit margins, and cost reduction.

Pay attention to your financial objectives and this could be you!

Revenue growth This objective involves increasing your company’s revenue over a specific period. To achieve this objective, you may need to focus on increasing sales, increasing your market share, or developing new products or services.

Profit margins This objective involves increasing the amount of profit your business earns on each sale. To achieve this objective, you may need to focus on reducing costs, increasing efficiency, or improving pricing strategies.

Cost reduction This objective involves finding ways to reduce your company’s expenses without compromising quality or productivity. To achieve this objective, you may need to focus on streamlining processes, negotiating better deals with suppliers, or implementing cost-saving measures.

Operational objectives

Operational objectives are another essential component of business success. These objectives relate to the day-to-day running of your business and are critical for ensuring that your business is efficient and effective. Operational objectives may include process improvement, supply chain management, and quality assurance.

Process improvement This objective involves finding ways to streamline your company’s processes to reduce waste, improve efficiency, and enhance productivity. To achieve this objective, you may need to focus on identifying bottlenecks, eliminating unnecessary steps, or automating certain tasks.

Supply chain management This objective involves managing your company’s supply chain to ensure that you have the right materials, products, or services at the right time and at the right cost. To achieve this objective, you may need to focus on building strong relationships with suppliers, optimizing inventory levels, or improving logistics processes.

Quality assurance This objective involves ensuring that your company’s products or services meet or exceed customer expectations. To achieve this objective, you may need to focus on implementing quality control measures, conducting regular inspections, or investing in training and development for your employees.

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Customer-Focused Objectives

Customer-focused objectives are essential for building a loyal customer base and growing your business. These objectives relate to your customers and are critical for ensuring that you are meeting their needs and expectations.

Customer satisfaction This objective involves ensuring that your customers are happy with your products or services. To achieve this objective, you may need to focus on providing excellent customer service, improving product quality, or enhancing the overall customer experience.

Customer retention This objective involves ensuring that your customers continue to do business with your company over time. To achieve this objective, you may need to focus on building strong relationships with your customers, offering loyalty programs or incentives, or providing ongoing support and maintenance for your products or services.

Customer loyalty This objective involves creating a strong emotional connection between your customers and your brand. To achieve this objective, you may need to focus on building a strong brand identity, creating a unique value proposition, or providing exceptional customer experiences.

Employee-focused Objectives

Employee-focused objectives are critical for creating a positive work environment and ensuring that your employees are engaged and productive. These objectives relate to your employees and are essential for building a strong and motivated workforce. Employee-focused objectives may include employee engagement, employee satisfaction, productivity, and retention.

Employee engagement This objective involves ensuring that your employees are committed to your company’s mission and values. To achieve this objective, you may need to focus on providing opportunities for growth and development, recognizing and rewarding employee achievements, or creating a positive work culture.

Productivity This objective involves ensuring that your employees are working efficiently and effectively. To achieve this objective, you may need to focus on providing the right tools and resources, setting clear expectations and goals, or implementing performance management systems.

Retention This objective involves ensuring that your employees stay with your company over time. To achieve this objective, you may need to focus on providing competitive compensation and benefits, offering opportunities for advancement, or creating a supportive and inclusive work environment.

These are just some of the most commonly used business objectives that you should consider following when setting up your business strategy and long-term plan.

Creating a Business Goal-Setting Process

Okay so you’ve got your goals, and you’ve got your objectives. Now what? Well, just setting goals and objectives isn’t enough for many business owners. You need to establish a clear and effective goal-setting process to ensure that your goals are achievable and aligned with your team’s capabilities. Let’s explore some of the key things that should be included in your goal-setting process.

Involve your team

When your team is involved in goal-setting, they feel a sense of ownership and accountability for achieving those goals . This also helps to ensure that your goals are aligned with your team’s capabilities and expertise. Involving your team can also lead to more creative and innovative ideas, as your team members each have valuable perspectives and unique experiences to bring to the table.

One effective way to involve your team in goal-setting is to hold brainstorming sessions. Encourage your team to share their ideas and suggestions for goals and discuss how those goals can be achieved.

Regular check-ins should also be established to track progress. This will help to ensure that your team is staying on track and making progress toward achieving their goals.

Review your goals regularly

This should go without saying, but regularly reviewing and adjusting goals is critical to your business’ success. It is important to periodically assess whether your goals are still relevant and achievable. This allows you to adapt to changes in your business environment, learn from your mistakes, and continuously improve your goal-setting process.

And the best way to assess whether you are on track to reach your goals is to measure your progress along the way. This brings me to the next point…

Measuring Progress of Business Goals

Monitoring and measuring progress is an essential aspect of achieving your goals. It helps you to identify areas that need improvement and will help you adjust your approach if required. Here are some key best practices for monitoring and measuring progress:

Track key performance indicators (KPIs)

Key performance indicators (KPIs) are metrics that help you track your progress toward your goals. These may include financial metrics, operational metrics, and customer metrics. KPIs should be specific, measurable, and relevant to your business objectives. By setting KPIs, you can measure your performance against your goals, benchmark against your competitors, and identify areas that need improvement.

For example, if your goal is to increase your social media engagement your KPIs may include things such as the number of likes, comments, and shares. By tracking these social media metrics, you can determine whether your marketing efforts are effective and prove the ROI of your marketing efforts.

PRO TIP: If you want to make tracking your social media KPIs a whole lot easier, try using a social media management tool that will provide you with detailed metrics for all of your social media channels in one easy-to-access dashboard.

Using Agorapulse for social media management can help you stay on top of your KPIs, and ensure you are on the right track to reach your goals for social platforms like Facebook and Instagram.

For example, in Agorapulse you can track things like shares, likes, comments, reach, growth, and much more.

Plus with the reporting feature , you can easily share all of these important social media insights with clients or key stakeholders by downloading a customizable, PDF report. All within minutes.

Regular progress reports

Regular progress reports help to keep your team accountable and motivated. These can be formal or informal and should include updates on progress towards your goals and any adjustments to your approach. By sharing progress reports with your team or clients, you can ensure that everyone is on the same page and working towards a common goal.

Progress reports can also help you to identify areas where your team may need additional support or resources. For example, if your team is struggling to meet a particular KPI, you can provide additional training or resources to help improve your chances of success.

Celebrate milestones and achievements

Celebrating milestones and achievements is an important part of keeping your team motivated and engaged. By recognizing individual and team accomplishments, you can boost morale and encourage your team to continue working towards your goals.

There are many ways to celebrate milestones and achievements, including team-building activities, reward systems, and recognition programs. For example, you could offer bonuses or incentives for meeting KPIs, or organize a team outing to celebrate a major achievement.

Learn from successes and failures

Learning from successes and failures is critical to your success. By analyzing your successes and failures, you can identify what worked and what didn’t, and adjust your approach accordingly.

For example, if you set a goal and were successful, it is important to analyze what strategies and tactics contributed to that success.

On the other hand, if you were not successful in meeting your goal, it is important to analyze what went wrong and adjust your approach going forward.

Remember that failures should not be seen as a negative outcome, but rather as an opportunity to learn and improve. By embracing failures and using them as a learning tool, you can continuously improve how your business operates.

Setting Business Goals Is the Key to Success

Setting the right business goals and objectives is the key to running a viable and successful business. By following the best practices outlined in this article, you can ensure that your goals and business objectives are aligned with your mission and vision, and will also contribute to building a profitable and sustainable business long-term.

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• 65 strategic goals for your company (wi ...

65 strategic goals for your company (with examples)

Strategic goals are a critical part of your strategic plan. In order to achieve your long-term goals, you need a clear sense of where you want to go—and an easy way to share those goals with your team. In this article, we take a look at the difference between strategic goals and other goal setting methodologies, then offer 65 example metrics and strategic goals you can use to get started. 

Goal-setting is a critical part of your business strategy. You want to make sure your team is cohesively moving in the right direction—and goals are a great way to do that. 

But in order for goals to be effective, they need to be measurable. The important thing isn’t just to create goals, but to create strategic goals that help you accomplish your overall company mission. 

In this article, we’ll walk you through when to set strategic goals—vs. other types of goals—and how to do so. 

What is a strategic goal? 

Because strategic goals are closely connected to strategic planning, they tend to be three to five year goals. But the most important part of setting a strategic goal is to identify where you want to go, and what goals you need to achieve to get there. 

How strategic goals compare to other business processes

There are a lot of different strategy and goal setting frameworks you can use. Here’s how strategic goals differ from other types of goals. 

Strategic goals vs. strategic planning

Strategic planning is the process of defining the direction your company wants to go in the next three to five years. A strategic plan includes longer term goals, strategic goals, and shorter-term goals that describe how you’ll achieve your strategic goals. The strategic planning process is typically run by decision-makers and stakeholders. 

Part of defining your strategic plan is coming up with strategic goals. Your strategic plan should also include customer insights, a SWOT analysis , your company values , your organization’s competitive advantages, specific goals on a quarterly or yearly timeline, and a high-level project roadmap if you have one.

Strategic goals vs. strategic management

Strategic management is the organization and execution of business resources in order to achieve your company goals. These usually help you implement your overall organizational strategy. 

Strategic goals, on the other hand, are generally three to five year objectives that tie closely to your strategic plan. 

Think of strategic goals as the specific things you want to achieve in three to five years. These strategic goals are part of your strategic plan, which provides more context and direction for why your company wants to move in that direction. Your strategic plan fuels your strategic management process, which is how you’ll actually achieve those goals. 

Strategic goals vs. strategic objectives

The difference between strategic goals and strategic objectives is somewhat subjective. In general, objectives tend to be more specific than goals—some people argue that objectives are always quantitative, while goals can be either qualitative or quantitative. 

Whether you use the terminology strategic goals vs. objectives , it’s critical to make sure your goals are specific, measurable, and actionable. 

Strategic goals vs. big hairy audacious goals (BHAGs)

Big Hairy Audacious Goals (BHAGs) are long-term goals that typically take between 10 and 25 years to complete. These are industry-defining goals, like Microsoft’s famous goal to put "a computer on every desk and in every home." 

Not every organization has—or needs—BHAGs. Depending on your business strategy, a vision statement might be enough. Whether or not you set BHAGs, strategic goals are shorter-term goals that help you accomplish these bigger, ambitious goals. 

Strategic goals vs. OKRs 

OKRs , which stands for Objectives and Key Results, is a goal setting methodology developed by Andy Grove that follows a simple but flexible framework: 

I will [objective] as measured by [key result] .

OKRs can span multiple years, but most commonly these are one to two year objectives that help your company accomplish your larger strategic plan. In a typical OKR structure, your OKRs feed into your broader strategic goals. 

Strategic goals vs. KPIs

KPIs, or key performance indicators , are qualitative measures of how you’re progressing. Like OKRs, KPIs tend to be shorter in time frame than strategic goals. This is partially due to the fact that KPIs are nearly always quantitative. Achieving several long-term KPIs helps you achieve your broader three to five year strategic goals. 

Strategic goals vs. business goals

Business goals are predetermined targets that organizations plan to achieve in a specific amount of time. Technically, strategic goals—along with BHAGs, OKRs, and KPIs—are a type of business goal. 

65 example strategic metrics and goals

If you’ve never written a strategic goal before, it’s helpful to check out common goals. Though your strategic goals are unique to your strategic plan, use these examples as templates to create measurable, actionable goals with clear success metrics. 

Set strategic goals that are:

Simply phrased

Easy to track

For more tips on what constitutes a good goal, read our article on how to write SMART goals . 

Keep in mind that these goals should be achievable in three to five years. For shorter goals, consider setting OKRs or KPIs instead. For longer goals, check out vision statements and BHAGs . 

Strategic goals: finance

Financial strategic goals typically center around a few different important financial metrics, including:

1. Increasing revenue

2. Attaining or maintaining profitability

3. Growing shareholder value

4. Diversifying your revenue streams

5. Becoming a financially sustainable company

6. Reducing production costs

7. Increasing profit margin

8. Setting revenue targets for new products

9. Reducing department-specific budgets

10. Influencing the percentage of local vs. international sales

Examples of financial strategic goals

These examples do not represent Asana’s goals, and are merely included here for educational purposes. 

11. Increase total revenue by $10M in the next three years.

12. Reduce cost by 12% to become a profitable company by 2024.

13. Grow a specific product’s revenue to 30% of overall business revenue within the next five years.

14. Reduce marketing budget by 10% in the next three years.

15. Update our sales profile so 50% of our sales are international by 2026.

Strategic goals: customer-focused

Strategic goals that focus on your customers can help you break into a new market or further develop a trustworthy brand. These metrics can include:

16. Reducing customer churn

17. Measurably increasing customer satisfaction

18. Increasing the number of new customers

19. Increasing customer retention

20. Offering great customer value

21. Boosting customer outreach

22. Increasing customer conversion rates

23. Breaking into new customer segments

24. Increasing the number of returning customers

25. Decreasing the percentage of returned products

Examples of strategic goals focused on customer metrics

26. Increase net promoter score (NPS) by three points in the next year, and 10 points in the next five years.

27. Capture 23% market share by 2025.

28. Provide the best customer experience in the market—measured based on reaction time, customer sentiment, and brand tracking. 

29. Increase customer retention by 3% every year.

30. Reduce the percentage of returned products to 2% by 2023.

Strategic goals: growth

On an organizational level, growth refers to how your company expands and develops. Growth metrics include:

31. Increasing market share

32. Breaking into new markets

33. Developing new products, features, or services

34. Increasing operational reliability and/or compliance

35. Increasing company velocity

36. Opening new locations

37. Building your brand on social media

38. Increasing website traffic

39. Acquiring a new company

Examples of strategic goals about growth

40. Open 12 new locations within the next four years. 

41. Increase market share to 8% by 2026.

42. Reach 5M followers on social media (including Instagram and Twitter).

43. Increase web traffic to 300K visitors per year by 2024.

44. Start three new product streams by 2027.

Strategic goals: internal

You can also set strategic goals focusing on your internal company goals. Example employee-centric metrics can include:

45. Increasing employee retention

46. Adding new team members

47. Building a healthy organizational culture

48. Implementing a performance review cycle

49. Standardizing titles and/or levels

50. Improving cross-functional productivity

51. Spinning up a project management office (PMO) to standardize processes

52. Attracting the best talent

53. Building high-performing teams

54. Investing in personal and professional development

55. Reducing burnout and impostor syndrome

56. Building employee-focused training programs

57. Reducing employee turnover

58. Improving workplace safety

59. Building better facilities management

Examples of internal strategic goals 

60. Add 20 new team members within the next four years. 

61. Increase overall engagement scores by 7% based on yearly surveys.

62. Increase new hire referrals to 5,000 team members per year by 2026.

63. Develop and circulate new company values by 2023.

64. Implement a biannual performance review cycle within the next three years.  

65. Attain maximum workplace safety score rating within the next three years. 

Achieve your goals with goal tracking technology

Once you develop your goals, you need a clear way to track, measure, and communicate those goals. Too often, teams set great goals and then don’t know how to track those goals over time. 

Instead of letting your goals collect dust in a slide deck or spreadsheet somewhere, use goal tracking technology to connect your strategic goals to your team’s daily work. With Asana , you can track long-term goals, as well as the shorter-term objectives that feed into those goals. 

Related resources

What are objectives and key results (OKRs)?

Fix these common onboarding challenges to boost productivity

How Asana uses work management to optimize resource planning

How Asana uses work management for organizational planning

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Tips for Setting Better Business Goals

Table of Contents

If you want to take your business to the next level, setting the right goals could be the key. While creating the right goals for your company can be challenging, the best ones can make all the difference in your growth.

Hard work is required to build your business, but you also need direction. Setting solid and attainable goals is an excellent place to start. Read on to learn about different business goals and how to set them.

What is a business goal?

A business goal differs significantly from a New Year’s resolution and has way more money riding on it than a gym membership fee. Business goals are objectives tied to your vision for your company and the achievements you want to accomplish. 

Business goals may pertain to the whole company, certain departments, specific groups of employees or other areas of the business. Depending on your purpose, the goals you set to help your company progress can be daily, quarterly or yearly objectives. If you’ve created a business plan , you may have already mapped out your goals as action strategies.

What are SMART goals?

When setting business goals, it helps to be SMART, as in the goal-setting acronym that stands for “specific, measurable, achievable, relevant and time-bound.” SMART business goals can be highly effective.

A SMART goal should follow the elements in the framework, which we elaborate on below. By setting a SMART goal, a person plans out their goal to track and execute their specific target. Here are some pointers on what it means to set SMART goals.

When setting a goal, knowing precisely what you hope to accomplish and what actions you must take to reach your objective is essential. Let’s say you want to expand your revenue . These are some of the specifics you would want to decide as you set your goal:

• The dollar amount or percentage of revenue growth you want to achieve
• A deadline for when you expect to reach the objective
• Which department or individuals would drive this process
• What steps they would take to work toward this goal
• What resources you would need to allocate to help your staff meet this objective

Measurable goals use metrics such as dates and numerical values to track your progress. This approach not only encourages you to focus on the end goal, but also helps you evaluate how your efforts are helping you accomplish your objectives, which can help you stay motivated. In the above example, your measurable goal might be to increase your sales by $5,000. You might decide this should happen in a month, and then ask each sales team member to follow five extra leads per week in hopes of meeting this objective.

For a goal to be achievable, it must be realistic. For example, a goal to make $1 million in one day probably isn’t attainable for most of us, and setting such a goal would be setting yourself up to fail. Even though your goals should require you to expend extra effort, they should be reachable.

Teams can benefit from collaboration-based goals. Strengthen groups by creating interconnected objectives. Offer professional communication channels like Slack to facilitate coordination and celebrate achievements.

A relevant goal matters to your business; it should make sense and meet your company’s needs. Referring to the example above, would increasing your revenue make a difference to your business? Of course! However, not every business goal needs to be about revenue.

“If one of your big values is to serve others to the best of your abilities, then merely setting a revenue-based goal isn’t going to be enough to motivate you,” Heather Moulder, leadership and business coach at Course Correction Coaching, told business.com.

A time-bound goal has a deadline for the work you intend to do. When there isn’t any time limit, measuring your progress is hard. Deadlines can push you to action and help you work toward your goals efficiently.

What are examples of business goals?

Understanding a good goal can help you model your own goals for your small business. 

Let’s say you want to increase revenue by introducing a new service or product. Moulder said this goal is purposeful and beneficial to your company because it would help you better serve your clients and improve customer satisfaction. It would also mean taking on more responsibility for creating your new product or service, so you would need to prepare for the time and resources that entails.

Business goals can also be about your employees. If your objective is, for example, to improve or grow your team members’ skill sets, you can do so through actionable items, like creating a committee to hire a professional instructor for employee training courses . Then, the objective would be to have this instructor train your staffers for the next six months. When they complete the course, you can measure their skills by assigning tasks based on their learning. 

How do you write a business goal?

It’s one thing to have general goals in mind, but you need to put pen to paper. Writing your goals down is very effective.  “The physical act of writing down a goal makes it real and tangible,” said Angela Civitella, a certified business coach and founder of Intinde. “You have no excuse for forgetting about it.”

Here are two tips to help you write effective business goals.

1. Write in an active style.

The language you use when writing your goals impacts how you perceive them and whether you get them done.

“As you write, use the word ‘will’ instead of ‘would like to’ or ‘might,’” Civitella said. “For example, ‘I will reduce my operating expenses by 10 percent this year,’ not ‘I would like to reduce my operating expenses by 10 percent this year.’ The first goal statement has power, and you can ‘see’ yourself reducing expenses. The second lacks passion and gives you an excuse if you get sidetracked.”

Writing down your goals creates self-accountability. The goal is no longer simply in your mind but tangible. Whether you look at your goal in writing daily or revisit it months later, this extra step can signal intent and motivate you to achieve your objectives.

2. Narrow down what’s important.

Make sure your goals are important to you and your company. Ask yourself, “Does this goal motivate me?”

“If you have little interest in the outcome, or they are irrelevant given the larger picture, then the chances of you putting in the work to make them happen are slim,” Civitella said. “Motivation is key to achieving goals.”

There is such a thing as too many goals. Ensure you write down only extremely valuable objectives. A long to-do list with only two items crossed off can cause feelings of disappointment and frustration, which can add to demotivation and be incredibly destructive, Civitella said.

“Ask yourself, ‘If I were to share my goal with others, what would I tell them to convince them it was a worthwhile goal?’” she said. “You can use this motivating value statement to help you if you start to doubt yourself or lose confidence in your ability to actually make the goal happen.”

What are the different types of business goals?

Four types of goals are beneficial in the business world. Read on to learn more about each of them.

Activity-based goals

Activity-based goals require you to perform specific tasks or activities. For example, you might set a goal to make 20 weekly client phone calls.

Process-based goals

Process-based goals require you to focus on internal processes, strategies and behaviors. “Some examples would be resetting business policies for better efficiency or developing a new training program for staff to help their communication with customers,” Moulder said. 

Outcome-based goals

Outcome-based goals focus on the results of your efforts. You may have less control over these results if they’re based on consumer or client behavior. 

“An example of this would be to get 10 referrals from existing customers,” said James Pollard, owner of The Advisor Coach. “You can’t directly control whether or not they give you any referrals, but you can influence the process by asking.”

Some goals are a hybrid of process and outcome goals, explained Moulder. For instance, a service-based business might set a goal to implement a new staff training program to improve customer service. The process portion of the goal is implementing the training program. The outcome is improving customer service, which you could gauge by a reduction in service cancellations or an increase in repeat customers . 

Personal goals

Personal goals are those that business owners set for themselves. These may be related to maintaining or improving your health, work-life balance , or professional development. Knowing what you want for yourself is as essential as understanding what you want for your business because your personal goals affect how you run your company. 

Celebrate reaching both your short-term and long-term goals. Choose rewards that give you time away from your business to unwind, like an outing with friends or a family vacation.

Why is setting goals important in business?

We set small goals in our everyday lives, such as making it home in time for dinner or eating salad for lunch. Goals are vital because they give you and your business direction. With them, you may perform at your best.

Without goals, however, it’s hard to measure your business’s success, which makes it challenging to recognize what aspects of your company are doing well and where growth is needed. Objectives and a mission statement also keep you and your team aligned. When everyone knows the company’s purpose and how their roles contribute to the mission, it improves morale and increases productivity.

Julie Thompson contributed to this article. Source interviews were conducted for a previous version of this article. 

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How to Set Strategic Planning Goals

• 29 Oct 2020

In an ever-changing business world, it’s imperative to have strategic goals and a plan to guide organizational efforts. Yet, crafting strategic goals can be a daunting task. How do you decide which goals are vital to your company? Which ones are actionable and measurable? Which goals to prioritize?

To help you answer these questions, here’s a breakdown of what strategic planning is, what characterizes strategic goals, and how to select organizational goals to pursue.

Access your free e-book today.

What Is Strategic Planning?

Strategic planning is the ongoing organizational process of using available knowledge to document a business's intended direction. This process is used to prioritize efforts, effectively allocate resources, align shareholders and employees, and ensure organizational goals are backed by data and sound reasoning.

Research in the Harvard Business Review cautions against getting locked into your strategic plan and forgetting that strategy involves inherent risk and discomfort. A good strategic plan evolves and shifts as opportunities and threats arise.

“Most people think of strategy as an event, but that’s not the way the world works,” says Harvard Business School Professor Clayton Christensen in the online course Disruptive Strategy . “When we run into unanticipated opportunities and threats, we have to respond. Sometimes we respond successfully; sometimes we don’t. But most strategies develop through this process. More often than not, the strategy that leads to success emerges through a process that’s at work 24/7 in almost every industry."

Related: 5 Tips for Formulating a Successful Strategy

4 Characteristics of Strategic Goals

To craft a strategic plan for your organization, you first need to determine the goals you’re trying to reach. Strategic goals are an organization’s measurable objectives that are indicative of its long-term vision.

Here are four characteristics of strategic goals to keep in mind when setting them for your organization.

1. Purpose-Driven

The starting point for crafting strategic goals is asking yourself what your company’s purpose and values are . What are you striving for, and why is it important to set these objectives? Let the answers to these questions guide the development of your organization’s strategic goals.

“You don’t have to leave your values at the door when you come to work,” says HBS Professor Rebecca Henderson in the online course Sustainable Business Strategy .

Henderson, whose work focuses on reimagining capitalism for a just and sustainable world, also explains that leading with purpose can drive business performance.

“Adopting a purpose will not hurt your performance if you do it authentically and well,” Henderson says in a lecture streamed via Facebook Live . “If you’re able to link your purpose to the strategic vision of the company in a way that really gets people aligned and facing in the right direction, then you have the possibility of outperforming your competitors.”

Related: 5 Examples of Successful Sustainability Initiatives

2. Long-Term and Forward-Focused

While strategic goals are the long-term objectives of your organization, operational goals are the daily milestones that need to be reached to achieve them. When setting strategic goals, think of your company’s values and long-term vision, and ensure you’re not confusing strategic and operational goals.

For instance, your organization’s goal could be to create a new marketing strategy; however, this is an operational goal in service of a long-term vision. The strategic goal, in this case, could be breaking into a new market segment, to which the creation of a new marketing strategy would contribute.

Keep a forward-focused vision to ensure you’re setting challenging objectives that can have a lasting impact on your organization.

3. Actionable

Strong strategic goals are not only long-term and forward-focused—they’re actionable. If there aren’t operational goals that your team can complete to reach the strategic goal, your organization is better off spending time and resources elsewhere.

When formulating strategic goals, think about the operational goals that fall under them. Do they make up an action plan your team can take to achieve your organization’s objective? If so, the goal could be a worthwhile endeavor for your business.

4. Measurable

When crafting strategic goals, it’s important to define how progress and success will be measured.

According to the online course Strategy Execution , an effective tool you can use to create measurable goals is a balanced scorecard —a tool to help you track and measure non-financial variables.

“The balanced scorecard combines the traditional financial perspective with additional perspectives that focus on customers, internal business processes, and learning and development,” says HBS Professor Robert Simons in the online course Strategy Execution . “These additional perspectives help businesses measure all the activities essential to creating value.”

The four perspectives are:

• Internal business processes
• Learning and growth

The most important element of a balanced scorecard is its alignment with your business strategy.

“Ask yourself,” Simons says, “‘If I picked up a scorecard and examined the measures on it, could I infer what the business's strategy was? If you've designed measures well, the answer should be yes.”

Related: A Manager’s Guide to Successful Strategy Implementation

Strategic Goal Examples

Whatever your business goals and objectives , they must have all four of the characteristics listed above.

For instance, the goal “become a household name” is valid but vague. Consider the intended timeframe to reach this goal and how you’ll operationally define “a household name.” The method of obtaining data must also be taken into account.

An appropriate revision to the original goal could be: “Increase brand recognition by 80 percent among surveyed Americans by 2030.” By setting a more specific goal, you can better equip your organization to reach it and ensure that employees and shareholders have a clear definition of success and how it will be measured.

If your organization is focused on becoming more sustainable and eco-conscious, you may need to assess your strategic goals. For example, you may have a goal of becoming a carbon neutral company, but without defining a realistic timeline and baseline for this initiative, the probability of failure is much higher.

A stronger goal might be: “Implement a comprehensive carbon neutrality strategy by 2030.” From there, you can determine the operational goals that will make this strategic goal possible.

No matter what goal you choose to pursue, it’s important to avoid those that lack clarity, detail, specific targets or timeframes, or clear parameters for success. Without these specific elements in place, you’ll have a difficult time making your goals actionable and measurable.

Prioritizing Strategic Goals

Once you’ve identified several strategic goals, determine which are worth pursuing. This can be a lengthy process, especially if other decision-makers have differing priorities and opinions.

To set the stage, ensure everyone is aware of the purpose behind each strategic goal. This calls back to Henderson’s point that employees’ alignment on purpose can set your organization up to outperform its competitors.

Calculate Anticipated ROI

Next, calculate the estimated return on investment (ROI) of the operational goals tied to each strategic objective. For example, if the strategic goal is “reach carbon-neutral status by 2030,” you need to break that down into actionable sub-tasks—such as “determine how much CO2 our company produces each year” and “craft a marketing and public relations strategy”—and calculate the expected cost and return for each.

The ROI formula is typically written as:

ROI = (Net Profit / Cost of Investment) x 100

In project management, the formula uses slightly different terms:

ROI = [(Financial Value - Project Cost) / Project Cost] x 100

An estimate can be a valuable piece of information when deciding which goals to pursue. Although not all strategic goals need to yield a high return on investment, it’s in your best interest to calculate each objective's anticipated ROI so you can compare them.

Consider Current Events

Finally, when deciding which strategic goal to prioritize, the importance of the present moment can’t be overlooked. What’s happening in the world that could impact the timeliness of each goal?

For example, the coronavirus (COVID-19) pandemic and the ever-intensifying climate change crisis have impacted many organizations’ strategic goals in 2020. Often, the goals that are timely and pressing are those that earn priority.

Learn to Plan Strategic Goals

As you set and prioritize strategic goals, remember that your strategy should always be evolving. As circumstances and challenges shift, so must your organizational strategy.

If you lead with purpose, a measurable and actionable vision, and an awareness of current events, you can set strategic goals worth striving for.

Do you want to learn more about strategic planning? Explore our online strategy courses and download our free flowchart to determine which is right for you and your goals.

This post was updated on November 16, 2023. It was originally published on October 29, 2020.

About the Author

41 Business Goals Examples to Set in 2024 and Beyond

• Goal Management

What Are Business Goals?

4 goal frameworks with examples, manage business goals in weekdone.

For more than 10 years Weekdone has provided tens of thousands of teams from startups to Fortune 500 with world leading goal-setting software called Weekdone . These are our lessons learned.

Organizations invest time and resources in determining where to target their collective efforts. Whether your business goals and objectives center on strategic planning, expansion, or sustainability, they are a pivotal point in the expansion of any organization. They assist in several ways, from enhancing customer service to boosting revenues. In the end, they contribute to establishing the company’s main goal.

You may have come across many long-term and short-term goal-setting methodologies or frameworks in the business sector, such as Objectives and Key Results (OKR) , Balanced Scorecard (BSC), SMART goals, and so on. 

• OKRs – Objectives and Key Results – as implemented in products like Weekdone are today’s de-facto standard for goal-setting in teams and companies
• SMART goals can help you handle the bumps on the road. 
• Business model and vision statement provide a big picture view of your firm and what you want to achieve, 
• Short-term and long-term business objectives describe the exact techniques you’ll employ to get there.

It’s time to advance with a proactive, strategic strategy that prioritizes pressing problems and helps us avoid making snap judgments in the future. Let’s go through the ultimate strategies for setting great business goals for 2024 and beyond.

Business goals are the aims that a company expects to achieve within a specific time frame. You may define business goals for your entire organization as well as specific departments, staff, management, and/or clientele.

Goals often indicate the wider purpose of a firm and seek to set an ultimate goal for staff to strive toward. The time period you set your goal for will determine whether it’s considered short-term or long term.

Short term goals are usually those which can be achieved in one or two working quarters (3-6 months) sometimes maybe a year, depending on how committed the organization is.

Further, when thinking of a long term goal – it’s typically one set with a date to accomplish within one year or more.

📚 What’s the difference between goals and objectives ?

A goal framework is a systematic way of defining goals. Although these frameworks vary in terms of precise rules and methods, they are all intended to simplify the goal management process to maximize the probability of achievement. This generally entails breaking down larger and more complicated goals into smaller steps and activities that should be completed within a specific period.

The 4 goal-setting frameworks listed below are among the most widely used and successful frameworks available today.

Objectives and Key Results (OKR)

OKR stands for “ Objectives and Key Results .” This popular goal management framework focuses on development and progress by setting proper quarterly goals – leveraging the ability of your teams to achieve results. Weekdone is a tool to implement OKRs in your team.

Using OKRs is critical for attaining collaborative success and fulfilling the organization’s bigger vision. This framework helps businesses to keep alignment and engagement on the quantifiable metrics that actually matter!

OKR methodology entails defining objectives, involving individuals in the goal-setting exercise, and fostering an open and transparent culture. Maintaining this culture requires persistent and regular OKR check-ins to keep you on track and ensure you never lose sight of your priorities. OKRs have been embraced by many big corporations and charitable groups, including Netflix and Code for America.

Learn more about the best practices for tracking OKRs , why it is important, and how to use OKRs effectively throughout the company.

Get 14-day trial of Weekdone . Invite your teams and set better business goals with OKRs. Try it now .

How to Write Good OKRs

Writing OKRs at the Company or Team level lets you clearly view your core challenges and improvement possibilities and separate them from day-to-day activities. Good objectives bring teams together, foster long-term growth habits, and propel you to success. If you start using Weekdone , you can take advantage of the OKR examples in the software .

To create OKRs, you must first understand how to do them correctly. OKRs are composed of one main goal at the top and 3-5 accompanying key results. They may be expressed in the form of a statement.

Crafting Company Objectives

To begin, you need to create a corporate objective. The corporate goal should be wide enough to allow all teams to develop the most successful team goals. On the other hand, it should be detailed, so everyone understands the company’s direction.

Ultimately, the company objective helps to establish a quarterly focus for the entire organization. Team objectives are then developed based on this high-level focus.

Developing Team Objectives

Once the company’s Objective(s) is established, individual teams should work together to discuss their relative objectives. These motivating goals should be consistent with the general direction of the firm. They should create focus, a sense of urgency, and a sense of collective purpose. Furthermore, they are intended to represent challenges to be solved or possibilities for progress to be pursued during the quarter.

Pro Tip: In Weekdone , we recommend linking your team objectives to the company objective – creating the company OKR. This goal alignment tactic ensures that everything is moving as one cohesive organism.

Creating Key Results for Your Objectives

Objectives on all levels are subdivided into quantifiable key results used to track your success and progress toward the “O”. As a result, key results they must be time-bound, detailed, attainable, and quantifiable. While the goal is to fix or enhance the problem, crucial findings indicate whether the problem was successfully solved.

Keep in mind: Efficient Key results are lofty but attainable metrics -they are not KPIs or projects. KR’s are always tied to both the quarter and the objectives.

OKR Examples

By identifying some OKR examples to model and practice with, it will be much simpler to adopt the framework in your business effectively. Here are some example Objectives and their Key Results for different business departments:

Sales & Marketing Departmental OKR Examples

Example okr #1:.

Objective: Improve our overall sales performance. Key Result 1: Maintain a sales pipeline of quality leads worth at least $400K each quarter. Key Result 2: Increase the closure rate from 20% to 23%. Key Result 3: Increase the number of planned calls per sales rep from three to six per week. Key Result 4: Increase the average contract size from $12,000 to $124,000.

Example OKR #2:

Objective: Build a netbook of business recurring revenue to stabilize the firm. Key Result 1: Achieve $300,000 in monthly recurring revenue ($MRR) before the end of Q1. Key Result 2: Increase the proportion of subscription services sold against one-time contracts to 60%. Key Result 3: Increase the average paid subscription value to at least $400. Key Result 4: Increase the percentage of yearly renewals to 70%.

Example OKR #3:

Objective: Bring in as many high-quality leads to assist the sales team. Key Result 1: Develop three new case studies aimed at new consumer categories. Key Result 2:  Update the normal sales deck and discussion track with new products/offers. Key Result 3:  Try to double the number of online form leads. Key Result 4:  Organize two sales training sessions.

Example OKR #4:

Objective: Improve the quality of our outbound sales strategy. Key Result 1: Ensure that at least 75% of prospective parties are contacted directly within three working days. Key Result 2:   Consult with productive team members to determine what works in the sales process and develop a sales cheat sheet. Key Result 3: Publish a best practices sales process document with the lowest permitted service levels

Example OKR #5:

Objective: Generate sales leads of greater quality. Key Result 1: Create a set of lead metrics and prepare queries for CRM collection. Key Result 2:   Ensure that at least 75% of leads performed mandatory questions/answers. Key Result 3: Streamline the gathering of data from our database to CRM. Key Result 4: Redesign the user interaction form by adding three additional mandatory structured questionnaires.

Example OKR #6:

Objective : Extend our reach and brand recognition beyond our present geographic boundaries. Key Result 1:  Improve signups from transformational change leadership articles by 3% Key Result 2:  Boost publication subscriptions by 300 Key Result 3: Enhance web traffic from additional target areas by 12%.

Example OKR #7

Objective : Improve our SEO. Key Result 1: Get 20 fresh backlinks from relevant sites each quarter if your domain score exceeds 50. Key Result 2: Optimize our on-page optimization and improve ten pages every quarter. Key Result 3:  Increase the speed of our website to improve our speed score. Key Result 4:   Write one new blog article weekly optimized for our list of targeted search terms.

Example OKR #8

Objective : Foster a sense of community among our clients. Key Result 1:  Develop a best-practices-based customer community approach. Key Result 2:  During the first half of the year, produce 20 articles showing client satisfaction. Key Result 3:  We get 25% of our clients to engage in the community using discount opportunities. Key Result 4:  Earn five favorable PR mentions for our consumers this quarter.

Example OKR #9

Objective : Increase brand exposure and reputation. Key Result 1:  Roll out a new weekly magazine with valuable material and thought leadership. Key Result 2: Deliver five new value-added posts with over 250 words of content every month. Key Result 3: This quarter, obtain two favorable media exposure PR spots in our community. Key Result 4: Amass 10 reviews with five stars on Google and Yelp this quarter.

Example OKR #10

Objective : Deliberately and consistently enhance the competencies of our staff. Key Result 1:   Every member of the team has a personal growth plan. Key Result 2:  All workers have received 360-degree feedback. Key Result 3: Every manager has a one-on-one at least every other week. Key Result 4: Create a strategy for effective intervention opportunities to address capacity shortfalls.

SMART Goals for Business

SMART business goals give you the blueprint to make your overarching business aspirations a reality.

James Cunningham, Arthur Miller, and George Doran initially presented this method for defining goals in 1981. Setting SMART goals allows you to articulate your thoughts, organize your efforts, use your time and resources better, and enhance the odds of reaching your goal. Questions to ask when setting SMART goals:

• What exactly do you want to accomplish?
• What are your numeric priorities or restrictions regarding effort, expense, and time?
• How realistic is it? See committed or aspirational goals
• Does the goal apply to you and your company?
• What are your timeframes, deadlines, and quantifiable constraints?

SMART goals do not have a certain cadence or use case; they are suggestions and a descriptive set of criteria to use while considering what you want to accomplish. You may establish them for certain periods, departments, individuals, or tasks.

How to Write SMART Goals

Consider using the SMART steps to help you reach your goals:

• Specify your goal.
• Create a measurable goal.
• Set attainable goals.
• Ensure that it is relevant.
• Develop a time-bound plan.

SMART goals can be implemented in any section of a business. If you’re unsure whether it’s worthwhile to plan it out for your organization, consider using free online goal-setting tools.

SMART Business Goals Examples

1. i want to boost my revenue.

• Specific: I plan to boost revenue while decreasing spending. Shifting to a more affordable location, which would reduce my rent by 7%, will lower my operational expenditures.
• Measurable: I plan to increase sales over the following five months by signing up three additional potential clients.
• Attainable: I plan to strengthen my current client connections and develop the company through recommendations, networking, and social media. This will assist me in generating more leads, resulting in a rise in income for the company.
• Relevant: Moving to a less expensive location will lower my company’s operational costs, allowing for profit growth.
• Time-bound: By the end of the next three months, I will have doubled my profit.

2. Set Up a Virtual Sales Communication Link

• Specific: Our remote sales crew should have connectivity across the board and be fully functional.
• Measurable: The mission is fully functional when running the routing protocol, and our remote employees can start working.
• Achievable: This goal may be lofty, but we may bring it to the top of the list of priorities and briefly divert assets from longer-term initiatives to finish it.
• Relevant: Even if there is no epidemic, remote work is an excellent option. Remote networking assists people in being productive and organizations in achieving goals in a post-COVID environment.
• Time-bound: This objective has a time constraint of seven days.

3. I Want To Improve My Business Operations Efficiency

• Specific: I’ll strengthen the effectiveness of my daily operations by putting pressure on my sales team to raise their closing ratio from 30% to at least 40%.
• Measurable: Salespeople are expected to enhance their closing ratio from 30% to 40%, and delivery time is expected to be reduced from 72 hours to 12 hours.
• Attainable: I’ll run a poll to determine what the notion means to both clients and the sales staff. I’ll put it in place as soon as the concept is approved.
• Relevant: expanding the number of motorcycles and pickup trucks that will provide delivery services for us will aid the strategy’s success.
• Time-bound: This should take place within a year.

4. I Want To Expand My Business Operations

• Specific: During the next three years, open three additional branches around the country
• Measurable: The goal is to boost the company’s operations and revenue. This, in turn, will encourage the establishment of three additional branches.
• Attainable: More manufacturing will increase my present selling space by 25%. This will allow me to save for the projected expansion to four branches around the country.
• Relevant: Growing production, operations, and income will result in a larger customer base; therefore, opening new branches will not waste time.
• Time-bound: The establishment of the branches should take place during the next three years.

5. My goal is to increase employee retention

• Specific: In 90 days, I will reduce staff turnover by 25% by training new workers to let them understand what is expected of them and a strategy to assist them in becoming acquainted with the operational processes.
• Measurable: the increase in staff turnover is expected to be roughly 25% and should occur within 90 days.
• Attainable: training courses and one-on-one sessions will guarantee that personnel are ready for what is required of them when they start working in production.
• Relevant: exceptional personnel will be considered for a reward scheme. There will be motivational training for individuals who are having difficulty.
• Time-bound: Within 90 days, staff turnover will have improved.

OKR Goals vs. SMART Goals

OKRs and SMART goals may appear to be very comparable on the surface. However, they have entirely different use cases. OKR is regarded as a more advanced method for creating corporate-wide goals.

OKRs are intended to propel firms to growth and long-term progress. They operate best with a quarterly goal-setting cycle and regular weekly check-ins to keep track of progress and stay on target. SMART goals are one-time objectives created for smaller initiatives without a direct or established link to higher-level objectives.

Management by Objectives (MBO)

Management by Objectives, abbreviated “MBO,” is a management concept created by Peter Drucker in the late 1960s as he began to propose better methods for managing skilled workers over agricultural and industrial employees who came before them.

Staff objectives are set using the main business goals, with this framework. MBO enables everyone in the firm to evaluate what they have done concerning the company’s key objectives and priorities while completing duties. This demonstrates how action and outcome are linked and how they may significantly boost productivity.

MBO Examples

MBO can be used and possibly benefit a variety of sectors. Here are some real-world applications for MBO:

Human Resources: MBO may improve employee happiness, hold workplace events, and increase staff participation.

Company Performance: Using MBO to boost gross margins, minimize carbon footprints, enhance sales, and so on.

Marketing: MBO may help you reach goals like boosting email subscriptions, expanding social media followers, and tripling online traffic.

Customer Service: Minimizing incident rates, boosting associate accessibility to assist in customer disagreements, and speeding up a dispute resolution.

Sales: Reduce the sales cycle from six to three months, boost average revenues to $10,000, and acquire 15 new clients over a certain period.

In reality, a clear objective setting in areas where the organization may now fall short may assist all facets of a company, from human resources to marketing to sales to information technology and everything in between.

OKR vs. MBO 

The most notable difference between these two frameworks is that OKR is about outcomes, rather than outputs. OKR has been known to foster more important cross-departmental and team discussions to get to the greater problem or big picture ideas. Management by Objectives has been linked to performance management and is driven by outputs – both of which are very different from the Objectives and Key Results goal management framework.

Read more on the difference between OKR and MBO . 

Big Hairy Audacious Goals (BHAG)

BHAG stands for ‘big, hairy, audacious goals’ and refers to lofty ambitions that may appear impossible in the short term but give a crucial feeling of aspiration and emotional energy to propel the business to the top.

The concept, coined by Jim Collins and Jerry Porras in their book Built to Last: Successful Habits of Visionary Companies, often defines long-term strategies tied to your company’s fundamental beliefs and ideals. BHAGs are long-term in nature, with a time frame of 10 to 25 years optimal. They should be based on the goal and guiding principles of your company.

Tips for Developing Your BHAG

Here are some helpful hints for developing a BHAG for your company:

• Employees are inspired to strive for the final objective since it is so large and inspirational;
• The BHAG may be broken down into sub-goals, which is a huge motivator;
• Your objective is specific;
• Don’t forget to set a time limit.

BHAG Examples

• Make your eatery the go-to choice for royalty and international leaders when they need catering.
• Establish a nonprofit organization to find a treatment for a serious illness like Parkinson’s or arthritis.
• Make your business more than just a producer of mobility aids by creating the first all-terrain wheelchair that improves the lives of millions of people.
• Surpass Starbucks and McDonald’s in brand recognition. It can also work in other industries by modifying it to become as recognizable a name as McDonald’s in your chosen field.
• Make your art gallery the most well-known in the world. One in which all the greatest artists compete to have their work showcased.
• Become a billion-dollar corporation in two decades. Some of the world’s top corporations began on kitchen tables with a BHAG.

More Business Goals Examples

Without rhyme or reason, implementing a new framework or not – you can always begin with some statement areas for improvement. We’ve created a list of example goals you can work with immediately in your organization. These are great to get started in your free Weekdone trial .

1. Increase Market Share

This goal is customer driven. The idea is to sell more of your product to your target consumers, thus, increasing overall market share for your product for investors. For example, if you operate a B2B company, your goal should be to reach out to more company heads or HR departments. If you operate a small business that focuses on building computers, you’ll want more of the local population to come to you for your services.

2. Increase Community Outreach

Becoming part of the community is a fantastic way to connect from the B2C side. Whether you are a large company contributing to community efforts through sponsorship or a small company that volunteers to help for Little League Baseball, community outreach is an excellent goal for new and established organizations alike. Increasing community outreach is especially important if your company or organization doesn’t have a good reputation with a particular group (I.E.: environmentalists).

Likewise, community outreach is essential if you are providing human necessities. For example, if you run a small scale grocery store, community outreach is what’s gonna keep you above water when competing with larger corporations. 

3. Maintain Profits

Financial goals are one of the most useful top-level objectives you can have. By nature, they are both aspirational and measurable, which equally makes financial-driven objectives essential for getting the goal setting process started for young businesses.

Maintaining profits (as opposed to increasing revenue) calls for a balance between profitability and investments. Investments are necessary to test out changes in the market and expand the business, so by establishing a balanced goal, you can reason how much money can go into growth and new projects/tools/campaigns while still reaching a paired profit goal. 

4. Reduce Energy or Decrease Unnecessary Use of Resources

This is a double-sided issue. If you are providing a service or product that requires being PHYSICALLY, cutting back on using that energy to save money means you can put that money to things that are more useful and productive (such as expanding or improving the product). This can be as minimal as cutting down on electricity. 

If your product isn’t physical, this goal equally applies to cutting out company tools by trying to find software or systems that maximize your company’s alignment and productivity. Aiming for 1-2 communication tools, for example, cuts out company miscommunication by having conversations spread out over several apps, messaging programs, and document sharing platforms. 

5. Grow Shareholder Value

Increasing shareholder value is an extension of increasing profit for consumers. Increasing the overall value of your organization can refer to reputation, profit, or any other classification of “value.” The most important aspect of this goal is to specify what that value is and structure your Key Results, projects, KPIs, etc. around this. 

6. Increase Percentage of Sales Made with New Product Features

When developing new products or features, promoting them so sales can close more deals/sell more of the new product should be one of your main priorities for increasing profit. This justifies the expenses from investing in the new product or feature in the first place and aims to ensure that the investment was worth it and will turn a profit. 

7. Invest in Quality Management

Total Quality Management (TQM) is all about continuing to reduce manufacturing error and streamlining a supply chain with physical products. It equally applies to both when dealing with improving customer experience and training staff. Improving quality across a wide variety of areas is a great company level goal that’s easy to align since each team or department can be held accountable for their own work. 

8. Focus on Leadership Skills for Team Members

Training employees is one thing, making them comfortable so they can speak for themselves and encouraging creative, out-of-the box behavior is another. If your company wants more input from lower levels, then this is important.

Implementing employee goals will increase their independence and confidence in the workplace. We have a post to explain how this works.

9. Maintain or Decrease Debt

Easily measurable, this category falls under finances as well. Maintaining a certain amount of financial debt is important… especially for businesses that are just getting started and may not have the profits to cover debt costs.

10. Balance Budget for X Period

Balancing a budget is a great top level goal for non-profits. Likewise, this goal is a great for teams who may get a set amount to invest in campaigns or projects quarterly or annually. 

11. Calculate and Create the Best Value of Product for Cost

This is on marketing and sales, so is a better team goal example than a company goal. The idea is to focus on selling customers that they are getting the best deal. Whether you’re selling something top of the line for high cost or a cheap, low-cost alternative that doesn’t have the polish of a different brand, you need to highlight to your customers why your product balances value and cost.

12. Make Product More Reliable/Create a Reliable Product

Making your product more reliable is a great way to gain customers while maintaining pre existing ones. This short term goal can be worked on quarter after quarter – split up the tasks by first reviewing existing value points, competitors and current positioning – then continue forward as you learn and explore more to prepare for development.

13. Cross-Sell to Long Term Customers

So, you have people buying a product of yours. A good goal for sales is to sell them on more products. This builds brand loyalty.

14. Best Customer Service

Dealing with the external face of your company, offering the best customer service means that consumers are happier with the overall experience of buying or using your product.

15. Team Building/Diversity Training Goals

A classic in HR teams, team building and diversity training focuses on employee satisfaction to prevent turnover and allow environments where everyone is comfortable enough to share their ideas.

It’s now time to sign up for your free Weekdone trial and get going.

The first step is to set up a goal for your firm or team. Each goal you establish has an impact on the next. As a result, ensure that your business goals and objectives are adaptable. Whether you are a small firm or an expert in your profession, consistently analyzing your work, raising your work standards, and expanding your goal list is the way to progress.

Efficient goal alignment promotes a greater sense of participation and direction among employees in a firm. The OKR process is at the forefront of assisting companies in aligning their aims through important results and activities.

Weekdone is your leading OKR software for status reporting, aligning team OKRs with business goals, and visualizing weekly and quarterly achievements. The fundamental concepts of appropriate alignment, structure, and connectivity are important to us. From the ground up, we can make your organization feel more connected by achieving business goals together. Sign up now .

14 day free trial – invite your team and start setting better business goals!

How to Set and Use Milestones in Your Business Plan

12 min. read

Updated March 4, 2024

As a new business owner, there are fewer more exciting moments than seeing your big idea come to life as you open your door (or website) to customers for the first time.

But are you ready for what comes next? 

Mapping out each step of your business’s evolution – from early planning to long-term growth planning – is just as important as knowing what your value proposition is, or who your target customers are. That makes milestone planning a crucial part of your business plan.

After all, you can’t achieve your vision for the business without understanding the steps and resources required to get there. Adding milestones in a business plan helps keep your business on track and ensures progress toward your goals.

In this article, we’ll discuss the importance of milestones in business planning, how to create effective milestones, examples of common business goals, the difference between goals, objectives, and milestones, and tips for managing your milestones effectively.

Why do you need milestones in your business plan?

The Milestones table is one of the most important in your business plan. It sets the plan into practical, concrete terms, with real budgets, deadlines, and management responsibilities. It helps you focus as you are writing your business plan, and helps you implement your plan as you grow your business.

Milestones put some bite into your plan and management strategy by listing specific actions to be taken. Each action becomes a milestone. This is where a business plan becomes a real plan, with specific and measurable activities, instead of just a document.

Milestones play a key role in your business plan for several reasons:

Tracking progress

Milestones help measure progress towards objectives, keeping your business on course.

Encouraging accountability

Milestones make team members responsible for their progress, keeping everyone focused on the goals.

Promoting adaptability

Regularly reviewing milestones lets you identify areas for improvement and adjust your strategy as needed.

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Enhancing communication

Sharing milestones with your team and stakeholders keeps everyone informed about your progress and fosters a sense of shared commitment.

What to include in each milestone?

Set as many milestones as you can think of to make it more complete. Give each milestone the following:

• Milestone name
• Person responsible

These represent what milestone you’re aiming for, when you expect to get there, what resources are required, and who the main stakeholders are for that milestone.

Then, make sure that your team knows that you will be following the plan, tracking the milestones, and analyzing the plan-vs-actual results. If you don’t follow up, your plan will not be implemented.

Examples of common business milestones

Here are some examples of typical business goals you might include in your business plan milestones:

Product development milestones

• Completing product design and prototype
• Finalizing product specifications
• Securing intellectual property rights
• Launching manufacturing processes
• Introducing the product in the market

Sales and marketing milestones

• Developing a marketing plan
• Establishing a sales team or distribution network
• Achieving specific customer or sales revenue goals
• Expanding market reach to new regions or demographics
• Attaining a target market share percentage

Financial milestones

• Securing funding or investment
• Achieving break-even or profitability
• Reaching specific revenue or net income targets
• Reducing operating costs or increasing profit margins
• Boosting the company’s valuation

Operational milestones

• Hiring key team members or filling essential positions
• Implementing new technology or software systems
• Establishing partnerships or collaborations

How to create effective business milestones

Here are some steps to create concrete, actionable business plan milestones:

1. Identify your goals and objectives

Outline your business’s main goals and objectives, such as growth, profitability, and market expansion. These will guide your milestone planning.

2. Break goals into smaller steps

Divide your goals into smaller, achievable steps. These smaller steps will form the basis for your business plan milestones.

3. Be specific, measurable, and achievable

Your milestones should be specific, measurable, and achievable. Use clear metrics to measure progress and ensure your milestones are realistic.

4. Align milestones with your business strategy

Make sure your business plan milestones align with your overall strategy. Each milestone should contribute to your long-term vision and strategic objectives.

5. Set timelines for milestones

Establish a timeline for completing each milestone, including start and end dates. Be prepared to adjust your timeline if needed.

6. Monitor progress and adjust as necessary

Regularly review your progress toward each milestone and make adjustments as needed.

7. Communicate your milestones

Share your milestones with your team and stakeholders to ensure alignment with your company’s goals and objectives.

Common metrics to track in your business milestones

Selecting the right metrics to track in your business milestones is important to accurately gauge your progress.

There are several common metrics that businesses of all sizes use when determining if they’re progressing toward their milestones. Some of them can sound intimidating at first. But don’t worry, they’re concepts that you can grasp with a bit of reading and an understanding of your company’s financials.

You can check out this resource guide to learn more about a wider range of business metrics you may want to track over time. But here are a few metrics that are likely to be important regardless of the type, size, or stage of business:

• Customer acquisition cost (CAC): CAC is the average cost of acquiring a new customer. It includes expenses related to marketing, sales, and any other costs associated with gaining new customers. Monitoring CAC helps you assess the efficiency of your marketing and sales efforts and adjust your strategies accordingly.
• Monthly recurring revenue (MRR): For subscription-based businesses, MRR is an essential metric that tracks the total recurring revenue generated each month. MRR helps you monitor the health of your subscription business and identify trends in revenue growth or decline.
• Customer lifetime value (CLV): CLV represents the total revenue a customer generates for your business throughout their entire relationship with your company. Tracking CLV can help you determine the long-term value of your customers and inform your marketing, sales, and customer retention strategies.
• Churn rate: Churn rate measures the percentage of customers who cancel or do not renew their subscriptions within a given period. Monitoring churn rate helps you identify issues with customer satisfaction, product quality, or pricing, and take action to improve customer retention.
• Gross margin: Gross margin is the percentage of revenue remaining after accounting for the cost of goods sold (COGS). A healthy gross margin indicates that your business can cover its operating expenses and generate a profit. Tracking gross margin can help you identify opportunities to reduce costs or increase pricing to improve profitability.
• Burn rate: Burn rate refers to the rate at which your business spends money, typically measured monthly. Monitoring burn rate helps you understand how long your current funding will last and when you may need additional investment or revenue to sustain your business.
• Conversion rate: The conversion rate is the percentage of potential customers who take a desired action, such as making a purchase or signing up for a newsletter. Tracking conversion rates helps you assess the effectiveness of your marketing campaigns and make improvements to boost sales.
• Revenue growth rate: Revenue growth rate measures the increase in revenue over a specific period, indicating the pace at which your business is growing. Monitoring revenue growth rate can help you set realistic growth expectations and identify trends that may impact your business’s future performance.

The difference between goals, objectives, and milestones

Understanding the distinctions between goals, objectives, and milestones is crucial for effective milestone planning. Here’s a brief overview of these concepts:

• Goals: Goals are broad, long-term, and often qualitative aspirations that your business aims to achieve. They provide a general sense of direction and purpose for your organization. Examples of goals include increasing brand awareness, becoming an industry leader, or providing exceptional customer service.
• Objectives: Objectives are specific, measurable, and time-bound targets that support the achievement of your goals. They are more quantifiable and detailed than goals and serve as stepping stones toward fulfilling your broader aspirations. Examples of objectives include increasing sales by 15% within a year or reducing customer churn rate by 5% in six months.
• Milestones: Milestones are significant events or achievements that mark the completion of a specific objective or a major step towards your goals. They help you track progress and measure the success of your efforts. Examples of milestones include launching a new product, reaching a specific revenue target, or signing a partnership agreement with a key industry player.

What are essential business milestones to hit within the first year

Some milestones are especially important to achieve within your first year of operation:

Establishing a solid customer base: In your first year, one of your primary milestones should be to attract and retain a solid customer base. This involves identifying your target market, developing strategies to reach them effectively, and implementing customer retention practices. Customer acquisition and retention metrics can help you assess your progress. Achieving this milestone is indicative of market validation for your product or service and can also help secure additional funding.

Developing and refining your product or service offerings: Another critical milestone is the continuous refinement of your products or services based on customer feedback and market trends. This includes launching your minimum viable product (MVP), gathering feedback, and iteratively improving upon it. It’s also about ensuring that your product or service remains relevant and competitive. Hitting this milestone shows adaptability and customer focus, qualities that stakeholders appreciate.

Generating a positive cash flow: Achieving positive cash flow is a key financial milestone for your first year in business. Positive cash flow means that the business’s revenues exceed its expenses over a certain period, which can contribute to the financial stability of the business. To reach this milestone, you might focus on strategies to increase sales, reduce costs, or improve collection of receivables.

Building a strong brand and online presence: This involves creating a recognizable brand identity that resonates with your target audience, and developing a robust online presence through a user-friendly website and active social media channels. These efforts can drive customer engagement, generate leads, and establish your credibility in the marketplace. Achieving this milestone can indicate your business’s potential for long-term growth and success.

Establishing efficient operational processes: In your first year, it’s important to develop efficient systems for daily operations, including sales processes, customer service procedures, and supply chain management. This will help your business run smoothly, improve customer satisfaction, and reduce costs. Successfully hitting this milestone signifies that your business is well-organized and capable of scaling up.

• The importance of setting realistic milestones

Setting realistic milestones is important for maintaining consistency, ensuring steady progress and preventing burnout within your team. Unrealistic or overly ambitious milestones can lead to frustration, disappointment, and loss of momentum. To set realistic milestones:

Evaluate your resources: Assess your available resources, such as finances, personnel, and time, and ensure your milestones align with your capabilities.

Learn from past experiences: Review your previous projects or similar industry experiences to gain insights into what is achievable within a given timeframe.

Break down objectives into smaller tasks: Divide larger objectives into smaller, manageable tasks that can be completed within a reasonable timeframe.

Remain flexible: Understand that circumstances may change, requiring adjustments to your milestones. Be prepared to adapt your plan as needed.

• How to prioritize milestones in a business plan

Prioritizing milestones effectively can help you allocate resources efficiently, focus on the most critical tasks, and drive your business towards success. Here are some tips for prioritizing milestones in your business plan:

Align with strategic priorities: Ensure that your milestones are closely aligned with your strategic priorities and focus on tasks that contribute significantly to your overall business goals.

Assess the impact on your business: Evaluate the potential impact of each milestone on your business’s growth, revenue, and reputation. Prioritize milestones that have the most significant potential benefits.

Consider dependencies: Identify any dependencies between milestones and ensure that they are prioritized accordingly. Some tasks may need to be completed before others can begin or have a more significant impact on subsequent milestones.

Balance short-term and long-term milestones: Prioritize a mix of short-term and long-term milestones to maintain momentum and demonstrate progress while still working towards your larger goals.

Regularly re-evaluate priorities: Periodically reassess your priorities and adjust your milestone plan as necessary based on new information, changing circumstances, or shifts in your business strategy.

• Prepare to manage your business milestones

Incorporating business milestones into your business plan is not only crucial for monitoring progress and ensuring accountability. It also serves as a valuable tool for managing your business growth. As you navigate the process of devising and implementing milestones, remember to maintain open lines of communication, foster adaptability, and monitor progress frequently.

By embracing these strategies, you’ll be better equipped to manage your milestones effectively and keep your business on course toward achieving its goals.

Frequently Asked Questions

What are business milestones?

Business milestones are significant events or achievements that mark the completion of a specific objective or a major step towards your goals. They serve as checkpoints to track progress and measure the success of your efforts. Examples of milestones include launching a new product, reaching a specific revenue target, or signing a partnership agreement with a key industry player.

What is a milestone table for a business plan?

The Milestones table is one of the most important in your business plan. It sets the plan into practical, concrete terms, with real budgets, deadlines, and management responsibilities. It helps you focus as you are writing your business plan, and then, the Milestones table and plan-vs.-actual management analysis helps you implement your plan as you grow your business.

Why are business milestones important?

Incorporating milestones into your business plan helps you:

Monitor progress: Milestones enable you to track your progress towards your goals, ensuring that you stay on track and adjust your strategies as needed. Ensure accountability: By setting clear milestones, you hold yourself and your team accountable for achieving specific objectives. Communicate expectations: Clearly defined milestones help your team understand what’s expected of them and what they need to achieve. Manage resources: Milestones help you allocate resources efficiently by prioritizing tasks that are most critical to your business’s success.

See why 1.2 million entrepreneurs have written their business plans with LivePlan

Tim Berry is the founder and chairman of Palo Alto Software , a co-founder of Borland International, and a recognized expert in business planning. He has an MBA from Stanford and degrees with honors from the University of Oregon and the University of Notre Dame. Today, Tim dedicates most of his time to blogging, teaching and evangelizing for business planning.

Table of Contents

• Why you need to track milestones
• What to include
• Examples of business milestones
• How to create business milestones
• Common metrics to track
• Differences in goals, objectives, and milestones
• First year milestones to hit

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Table of Contents

What are business objectives, why are business objectives important, business objectives vs goals, benefits of setting business objectives, how to set business objectives, 20+ types of business objectives to measure success, how to set business objectives in your business plan.

Objectives are the steps leading to goals, which are the driving force for any organization. Regardless of the business scale, every company follows an objective. But, they may be the same or different from the objectives of those working there. Knowing the business objective not only helps the business to grow efficiently by gathering the right team but also helps in the overall development of employees. Read on to understand the basics of business objectives and their importance. 

Businesses run on goals. Objectives are goals focused on operations, revenue, growth and productivity. A description of business objectives brings clarity to the owner and educates other workers about their direction. 

Business objectives can be strategic or operational. Strategic objectives are concerned with long-term goals and involve techniques at a bigger scale to accomplish the goal. Operational objectives focus on short-term goals and are a part of the strategic objectives. They are small steps that contribute to the ultimate aim.

Business objectives hold the following relevances for the company:

• Enlightens every individual about the shared vision of the company
• Increases product quality
• Improves company culture
• Recruit and retain high-quality employees
• Develop leadership
• Encourages innovation
• Increase revenue
• Expands productivity

Objectives and goals are often used interchangeably. However, objectives are the steps that lead the company, business, organization and even an individual to the goal. For instance, the business goal is to increase growth by 20% by the end of the year 2023. The business objective will be to market the enhancement in the quality and innovation of the product. 

Here are enlisted the advantages of setting business objectives:

Help Establish Clear Roadmaps

Objectives are used to understand the actions required in a specific period to achieve the goal.

Set the Groundwork for the Culture

They enhance the vision and provide direction to the members.

Influence Talent Acquisition

They provide clarity in the needs and recruit the talents based on the requirements.

Encourage Teamwork

A common goal encourages community participation.

Promote Sound Leadership

Similar goals and work environments can lead due to a clear vision of the aim. 

Establish Accountability

It imparts thorough knowledge and reason for the action inculcating accountability.

Drive Productivity

The clarity in actions and objectives increases productivity.

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Utilize a top to bottom approach to set the business objectives. Refer to the below-mentioned points for assistance:

1. Establish Clear Goals

Clarify the idea and understand the goal. Use the SWOT analysis and goal-setting frameworks for further specificity. Be honest with the need. For instance, the goal is to reach 1000 product sales within six months, increase the revenue by 10%, and many more. 

2. Set a Baseline

Now you know where to reach. Next, gain clarity about your current position concerning every factor in mind. Find out the deficiency or problem statement and research to know the same. It states the feasibility of the goal and provides the main area to work at. 

3. Involve Players at All Levels in the Conversation

Business includes the team. The decisions involving the same should also have the unit. Every department can bring forward its suggestions and analysis. Combine them to understand the long-term and short-term effects of applying multiple ideas. 

4. Define Measurable Outcomes

Measure the progress and outcome . You should have an account for the benefits gained by incorporating a particular change. It enables timely modification of the shift or task. It further brings transparency in actual effects and helps gain knowledge of when to revert or try a new strategy is possible.

5. Outline a Roadmap with a Schedule

Any above steps will yield results if a plan is set to execute them. Involve every member in this step as well. Make a practical roadmap or timeline indicating the action is complete at the appointed time. For further clarity, break down each objective into different tasks and be precise about them. 

6. Integrate Successful Changes

Only some actions will lead to failure or success. Both are accompanied by trying new things.in such cases, observe and process. Then mindfully incorporate the items based on necessity.

Based on the mentioned information on business objectives, it is crystal clear that they vary according to the goal . Review the particle examples of the previous statement below:

Financial Business Objectives

• Cost: It includes expenditure in the business. The ultimate aim is to minimize it as much as possible without compromising the quality. 
• Sustainable growth: Businesses aiming to thrive for decades must consider the sustainability of their actions, plans, and financial objectives. 
• Profitability: It is another factor that contributes to long-lasting business. 
• Cash flow: It involves expenditure and income in a more complicated manner. Its positive or negative status decides the business's financial success in the long run. 
• Revenue: Businesses can focus on profit or, specifically, on revenue. It includes deciding a particular amount or percentage the company wishes to see itself after a specific period. 

Customer-Centric Business Objectives

• Sales: Concerning sales, the objectives can be increasing cross-selling, decreasing the customer acquisition cost, or related activity.
• Market share: The companies that aim to set themselves in the market can include the objective of increasing market share.
• Competitive positioning: it encourages further development of the project based on customer's needs and currently present features in the market
• Customer satisfaction : It includes regularly taking feedback and criticism from the customers and reflecting on the same
• Churn: Reducing churn or the number of customer losses is essential for some businesses to consider.
• Brand awareness: Investing in brand awareness helps get focussed. Clubed with quality and affordability, it is expected to shoot up sales. 

Internal Business Objectives

• Diversity and inclusion: Talents and skills can be found in any part of the globe. Welcoming and embracing them helps you make long-term relationships with them. 
• Change management: Changes are difficult to deal with. Efficiently working on them with a plan helps smoothen the transition. 
• Company growth: sustainable growth in terms of employees is a challenging task and hence needs to be included as an objective
• Employee satisfaction and engagement: It involves reducing their workload and keeping them happy. It shoots productivity. 
• Productivity: Efficient segregation of work based on interest to learn and known skills can increase productivity. Additional factors may be needed, thus requiring it to be worked on as an objective.
• Employee retention: Decreased turnover accompanies familiarity, loyalty, and dedication between employees and business
• Organizational culture is one of the key factors being considered by talents before taking up the job. Caring for employees and their issues is directly related to the company's success.
• Employee effectiveness: Work on efficiency and effectiveness by the team members. Promote methods to encourage it. 

Regulation-Related Business Objectives

• Compliance: Prioritize compliance requirements and set it as an objective to compulsorily meet them on time.
• Quality control: Including it as an objective showcases the company's focus. It further enhances the product's reach to customers and increases revenue.
• Waste reduction: Often ignored, it helps in keeping the environment safe. The act further provides indirect publicity and hence revenue and brand awareness.  

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How to write SMART goals

It’s easier to succeed when you have clearly defined objectives that are based in reality.

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5-second summary

• Teams often fall short of meeting their goals due to a lack of consensus on the definition of success.
• SMART goals use a specific set of criteria to help ensure that objectives are clearly defined and attainable within a certain timeframe.
• Working through each step of creating a SMART goal can reveal instances where priorities and resources are out of alignment.

Meet Jane. She’s a product manager at a mid-sized tech company – let’s call it Techfirm, Inc. Jane has been tasked with increasing usage of Techfirm’s mobile app.

She knows she’ll need all hands on deck to make this happen, but when Jane has set team-wide goals in the past, they’ve quickly fallen off track. Nobody seemed to have a clear understanding of what success should look like; progress wasn’t monitored closely enough, and inevitably, that important objective slipped to the back burner (before toppling off the stove entirely).

That’s why, this time around, Jane plans to leverage SMART goals for setting an action plan and staying the course.

Want to get started right now?

Use our template to define the different components of your SMART goal.

What are SMART goals?

The SMART in SMART goals stands for Specific, Measurable, Achievable, Relevant, and Time-Bound.

Defining these parameters as they pertain to your goal helps ensure that your objectives are attainable within a certain time frame. This approach eliminates generalities and guesswork, sets a clear timeline, and makes it easier to track progress and identify missed milestones.

An example of a SMART-goal statement might look like this: Our goal is to [quantifiable objective] by [timeframe or deadline]. [Key players or teams] will accomplish this goal by [what steps you’ll take to achieve the goal]. Accomplishing this goal will [result or benefit].

Let’s use Jane’s objective to work through each component.

S: Specific

In order for a goal to be effective, it needs to be specific. A specific goal answers questions like:

• What needs to be accomplished?
• Who’s responsible for it?
• What steps need to be taken to achieve it?

Thinking through these questions helps get to the heart of what you’re aiming for. Here’s an example of a specific goal Jane might come up with:

Grow the number of monthly users of Techfirm’s mobile app by optimizing our app-store listing and creating targeted social media campaigns.

M: Measurable

Don’t underestimate the outsized impact of short-term goals

Specificity is a solid start, but quantifying your goals (that is, making sure they’re measurable) makes it easier to track progress and know when you’ve reached the finish line.

Jane and her product team want to grow the number of their mobile app users – but by how much? If they get even one new signup, that’s technically positive growth – so does that mean they’re done? Same goes for their strategy – how many platforms will they advertise on? 

To make this SMART objective more impactful, Jane should incorporate measurable, trackable benchmarks.

Increase the number of monthly users of Techfirm’s mobile app by 1,000 by optimizing our app-store listing and creating targeted social media campaigns for four social media platforms: Facebook, Twitter, Instagram, and LinkedIn.

A: Achievable

This is the point in the process when you give yourself a serious reality check. Goals should be realistic –  not  pedestals from which you inevitably tumble. Ask yourself: is your objective something your team can reasonably accomplish?

Jane might look at her goal and realize that, given her small team and their heavy workload, creating ad campaigns for four social platforms might be biting off more than they can chew. She decides to scale back to the three social networks where she’s most likely to find new clients.

Increase the number of monthly users of Techfirm’s mobile app by 1,000 by optimizing our app-store listing and creating targeted social media campaigns for three social media platforms: Facebook, Twitter, and Instagram.

Safeguarding the achievability of your goal is much easier when you’re the one setting it. However, that’s not always the case. When goals are handed down from elsewhere, make sure to communicate any restraints you may be working under. Even if you can’t shift the end goal, at least you can make your position (and any potential roadblocks) known up-front.

R: Relevant

Here’s where you need to think about the big picture. Why are you setting the goal that you’re setting? Jane knows that the app is a huge driver of customer loyalty, and that an uptick in their app usage could mean big things for the company’s bottom-line revenue goals. Now she revises her statement to reflect that context.

Grow the number of monthly users of Techfirm’s mobile app by 1,000 by optimizing our app-store listing and creating targeted social media campaigns for three social media platforms: Facebook, Twitter, and Instagram. Because mobile users tend to use our product longer, growing our app usage will ultimately increase profitability.

T: Time-bound

To properly measure success, you and your team need to be on the same page about when a goal has been reached. What’s your time horizon? When will the team start creating and implementing the tasks they’ve identified? When will they finish?

SMART goals should have time-related parameters built in, so everybody knows how to stay on track within a designated time frame.

When Jane incorporates those dates, her SMART goal is complete.

Grow the number of monthly users of Techfirm’s mobile app by 1,000 within Q1 of 2022. This will be accomplished by optimizing our app-store listing and creating targeted social media campaigns, which will begin running in February 2022, on three social media platforms: Facebook, Twitter, and Instagram. Since mobile is our primary point of conversion for paid-customer signups, growing our app usage will ultimately increase sales.

Knowing how to set goals using the SMART framework can help you succeed in setting and attaining goals, no matter how large or small.

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How to Determine the Goals and Objectives of Your Business Plan A business plan is only as good as the goals and objectives it outlines. Here's how to determine what those are.

By The Staff of Entrepreneur Media, Inc. • Dec 11, 2014

In their book Write Your Business Plan , the staff of Entrepreneur Media offer an in-depth understanding of what's essential to any business plan, what's appropriate for your venture, and what it takes to ensure success. In this edited excerpt, the authors help you decide what your goals and objectives for your new business are before you ever start writing your business plan.

You've decided to write a business plan, and you're ready to get started. Congratulations—you've just greatly increased the chances that your business venture will succeed. But before you draft your plan, you need to focus on several areas from conceptual to "concrete." One of the most important reasons to plan your plan is that you're accountable for the projections and proposals it contains. That's especially true if you use your plan to raise money to finance your company.

Business plans can be complicated documents. As you draft your plan, you'll be making lots of decisions on serious matters, such as what strategy you'll pursue, as well as less important ones like what color paper to print it on. Thinking about these decisions in advance is an important way to minimize the time you spend planning and to maximize the time you spend generating income.

Ready to get started?

Close your eyes. Imagine that it's five years from now. Where do you want to be? What will the business look like? Will you be running a business that hasn't increased significantly in size? Will you command a rapidly growing empire? Will you have already cashed out and be relaxing on a beach somewhere, enjoying your hard-won gains?

Now's a good time to free-associate a little bit—let your mind roam, exploring every avenue that you'd like your business to go down. Try writing a personal essay on your business goals. It could take the form of a letter to yourself, written from five years in the future, describing all you've accomplished and how it came about.

As you read such a document, you may make a surprising discovery, such as that you don't really want to own a large, fast-growing enterprise but would be content with a stable, small business. Even if you don't learn anything new, getting a firm handle on your goals and objectives is a big help in deciding how you'll plan your business.

If you're having trouble deciding what your goals and objectives are, here are some questions to ask yourself:

1. How determined am I to see this venture succeed?

2. Am I willing to invest my own money and to work long hours for no pay, sacrificing personal time and lifestyle, maybe for years?

3. What's going to happen to me if this venture doesn't work?

4. If it does succeed, how many employees will this company eventually have?

5. What will be its annual sales in a year? Five years?

6. What will be its market share in that time frame?

7. Will it be a niche marketer, or will it sell a broad spectrum of goods and services?

8. What are the plans for geographic expansion? Local? National? Global?

9. Am I going to be a hands-on manager, or will I delegate a large proportion of tasks to others?

10. If I delegate, what sorts of tasks will I share? Sales? Technical? Others?

11. How comfortable am I taking direction from others? Could I work with partners or investors who demand input into the company's management?

12. Is this venture going to remain independent and privately owned, or will it eventually be acquired or go public?

Your plan may look beautiful, but without a solid understanding of your own intentions in business, it's likely to lack coherence and, ultimately, prove ineffective. Let's say in one section you describe a mushrooming enterprise on a fast-growth track, then elsewhere endorse a strategy of slow and steady expansion. Any business-plan reader worth his or her salt is going to be bothered by inconsistencies like these. They suggest that you haven't thought through your intentions. Avoid inconsistency by deciding in advance what your goals and objectives will be and sticking with them.

Entrepreneur Staff

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6 examples of objectives for a small business plan

Table of Contents

1) Becoming and staying profitable

2) maintaining cash flow , 3) establishing and sustaining productivity , 4) attracting and retaining customers , 5) developing a memorable brand and marketing strategy, 6) planning for growth , track your business objectives and more with countingup.

Your new company’s business plan is a crucial part of your success, as it helps you set up your business and secure the necessary funding. A major part of this plan is your objectives or the outcomes you aim to reach. If you’re unsure where to start, this list of business objective examples can help.

In this guide, you’ll learn:

• Becoming and staying profitable 
• Maintaining cash flow 
• Establishing and sustaining productivity 
• Attracting and retaining customers 
• Developing a memorable brand 
• Reaching and growing an audience through marketing 
• Planning for growth

One of the key objectives you may consider is establishing and maintaining profitability . In short, you’ll aim to earn more than you spend and pay off your startup costs. To do this, you’ll need to consider your business’s starting budget and how you’ll stick to it. 

To create an objective around profitability, you’ll need to calculate how much you spend to start your business and how much you’ll have to spend regularly to run it. Knowing these numbers will help you determine the earnings you’ll need to become profitable. From there, you can factor in the pricing of your products or services and create sales goals . 

For example, say you spend £2,000 on startup costs and expect to spend about £200 monthly to cover business expenses. To earn a profit, you’ll first need to earn back that £2,000 then make more than £200 monthly. 

Once you know what you’ll need to earn to become profitable, you can create a realistic timeline to achieve it. If demand and sales forecasts suggest you could earn about £700 monthly, you may create a timeline of 5 months to become profitable. 

Maintaining cash flow is another financial objective you could include in your business plan. While profitability means you’ll make more money than you spend, cash flow is the cash running in and out of your business over a given time. This flow is crucial to your company’s success because you need available cash to cover business expenses . 

When you complete services, clients may not pay out an invoice right away, meaning you won’t see the cash until they do. If you make enough sales but have low cash flow, you’ll struggle to run your business. So, create an achievable and measurable plan for how you’ll maintain the cash flow you need. 

For example, if you spend £500 monthly, you’ll need to ensure you have at least that much available cash. On top of that, anticipate and save for unexpected or emergency expenses, such as broken equipment. To maintain your cash flow, you may want to prioritise cash payments, introduce a realistic deadline for invoices, or create a system to turn your profit to cash. 

Aside from financial objectives, another example of objectives for a business plan is sustaining productivity . When you run a business, it can be overwhelming and challenging to stay on top of all the tasks you have to get done. But, if you aim to remain productive and create a clear plan as to how, you can better manage your to-do list. 

For example, you may find project management tools that can help you track what you need to do and how to organise your priorities. You may also plan to outsource some aspects of your business eventually, such as investing in an accountant. 

Other than planning how you’ll get things done, you may want to create an objective for developing and retaining a customer base. Here, you may outline your efforts to find leads and recruit customers. So, establish goals for how many customers you want to find in your business’s first month, quarter, or year. Your market research can help you understand demand and create realistic sales goals. 

If you start a business that customers regularly need, like hairdressing, you may also want to create a strategy for how you’ll retain customers you earn. For example, you could introduce a loyalty program or prioritise customer service to build strong relationships. 

Another example of objectives for a business plan is to develop a memorable brand and overall marketing strategy . Your brand is how you present your business to the public, including its unique tone and design. So, here you might research how to make a brand memorable and consider what colour scheme and style will best reach your target audience. 

To measure your brand’s progress, you could hold focus groups on understanding what people think of your overall look. Then, surveys can help you grasp the reach of your reputation over time.

Aside from tracking the success of your brand strategy, you may want to consider your business’s marketing approach. For example, you might invest in paid advertising and use social media. You can measure the progress of this over time by using tools like Google Analytics to track your following and reach. 

Finally, creating an objective for your company’s growth will help you understand and plan for where you want to go. For example, you may want to expand your services or open a second location for a shop. Whatever ideas you have for the future of your business, try to create a clear, measurable way of getting there, including a timeline. You may also want to include steps towards this goal and savings goals for growth. 

To achieve and track your business plan objectives, you’ll need to organise your finances well. But, financial management can be stressful and time-consuming when you’re self-employed. That’s why thousands of business owners use the Countingup app to make their financial admin easier. 

Countingup is the business account with built-in accounting software that allows you to manage all your financial data in one place. With the cash flow insights feature, you can confidently keep on top of your finances wherever you are. Plus, the app lets you track and manage what you spend on your business with automatic expense categorisation. This way, you can stick to your budget and plan to accomplish your objectives.

• Counting Up on Facebook
• Counting Up on Twitter
• Counting Up on LinkedIn

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What is Business Plan? Importance, Setting Goals & Objective, Process, Format, Fails

• Post last modified: 14 March 2024
• Reading time: 27 mins read
• Post category: Entrepreneurship

What is Business Plan?

A business plan is an operating document that describes the dream of an entrepreneur with the objectives and plans to achieve them. A business plan shows the viability of the business idea from every aspect. A business plan is a crucial document that is utilized by both the company’s external and internal audiences.

A business plan seeks investment and it is reviewed and revised regularly to see whether goals are accomplished. A fresh business plan is sometimes written for an existing company that has opted to take a different path.

Table of Content

• 1 What is Business Plan?
• 2 Importance of Business Plan
• 3.1 Business Goals Vs. Business Objectives
• 3.2 How to Set Short-term Business Goals?
• 4.1.1 Determine Your Strategic Position
• 4.1.2 Prioritise Objectives
• 4.1.3 Develop a Plan
• 4.1.4 Execute and Manage the Plan
• 4.1.5 Review and Revise the Plan
• 5.1 Section 1: Executive Summary
• 5.2 Section 2: Industry Overview
• 5.3 Section 3: Market Analysis and Competition
• 5.4 Section 4: Sales and Marketing Plan
• 5.5 Section 5: Management Plan
• 5.6 Section 6: Operating Plan
• 5.7 Section 7: Financial Plan
• 5.8 Section 8: Appendices and Exhibits
• 6.1 Lack of planning
• 6.2 Leadership failure
• 6.3 No differentiation
• 6.4 Ignoring customer needs
• 6.5 Inability to learn from failure
• 6.6 Poor management
• 6.7 Lack of capital
• 6.8 Premature scaling
• 6.9 Poor location
• 6.10 Lack of profit

Importance of Business Plan

Let us discuss the importance of a business plan.

• It explains the vision and goals of the founder.
• It acts as a guide for the new entrepreneur.
• It serves as a blueprint for a company’s overall operation. Sales, expenditures, periods, and strategic direction can all be used to gauge a company’s success and progress.
• It may also assist an entrepreneur or management in identifying and focusing on possible areas both inside and outside the organization. Proposed remedies and contingency plans can be integrated into the company’s strategy once potentially difficult areas have been identified.
• It covers the marketing opportunities and future funding requirements, which demand managerial attention.
• In certain cases when an entrepreneur decides to transform a cherished pastime into a home-based business, the business plan can be as short as a one- or two-page document. A company’s proposal with substantial intricacy and financial ramifications, on the other hand, should have a far more detailed plan.

Setting Goals and Objectives

Business objectives are an important component of creating priorities and positioning an organization for long-term success. Setting company goals and developing separate targets to assist in achieving each goal will considerably improve the capacity to attain those goals. Here, we look at how to define company goals, the distinction between business goals and objectives, and examples of short- and long-term business goals.

Business objectives may be defined for a whole organization as well as specific departments, employees, managers, and clients. Goals are usually used to symbolize a company’s wider purpose and provide an end goal for personnel to work toward. Business objectives may not need to be precise or have well-defined activities. Business objectives, on the other hand, are broad results that a company aims to attain.

Business objectives are measures taken to achieve a company’s larger goals that are clearly stated and quantifiable. Objectives are particular and they are simple to establish and track. To fulfill their business objectives, companies must set objectives.

Business Goals Vs. Business Objectives

The distinction between business goals and business objectives is as follows:

• Business objectives establish the “how” of a company’s purpose, whereas business goals define the “what.”
• Business objectives specify concrete tasks, whereas business goals often merely give a broad direction for a firm to pursue.
• Business objectives are usually measurable, whereas business goals are not.
• Business objectives are more detailed, whereas business goals are more wide and inclusive.
• Business objectives are usually time-bound, whereas business goals are not.

How to Set Short-term Business Goals?

Short-term business objectives are those that you wish to attain in the next few weeks or months for a firm. When it comes to short-term business goals, you may take the following steps:

• Recognize the Short-term Business Goals of the Company for A Set period : In this step, short-term objectives of the company are established so that the set objective can be accomplished in a specific time frame. Many short-term goals are secondary to the fulfillment of long-term objectives. Consider your long-term objectives as well as what you want to achieve in the coming weeks or months and turn them into short-term objectives that will help your company grow.
• Break Goals Into Actionable Business Objectives: Here, management breaks the goals into specific targets. These goals should be represented by the measures an organization will take to achieve them. For example, the target for Kalyani is to convert 5 leads and get 5 new customers for the business within the next 2 months, objectives will be the job or work done for getting 5 customers’ such as placing a new advertisement in the newspaper, social media and posting three times a week on YouTube and Instagram.
• Objectives Should Be Measurable: The established business goals should be quantifiable or measurable. For example, if an employee has the short-term goal of posting an advertisement or banner on social media then, do not assign responsibility to him/her by just saying “post more and more on social media”. Instead, give him/her a per-day target to make it quantifiable or measurable. For example “Post on Instagram three times a week and Facebook two times a week for eight weeks,”.
• Goal-related Tasks Must Be Assigned to Employees: Once the objectives for each short-term goal have been determined, assign each one to an individual or team of employees who will see it through to completion.
• Check and Keep a Record of Performance regularly: Measure your short-term goals’ progress regularly to verify you are on pace to fulfill them within the timeframe you set. Measure any additional customer/potential customer contact you receive as a result of increasing your social media postings to three times a week as part of a business objective. Keep track of progress and, if necessary, change your targets to better fulfill your objectives.

Process of Writing the Business Plan

Every company should have a strategic plan, but you might be surprised by the number of companies that try to function without one (or at least one that is well expressed). According to Strategy research, 86 percent of executive teams spend less than one hour per month discussing strategy, while 95 percent of the average worker has no idea what their company’s strategy is. Because so many firms fail in these areas, strategic planning can help you get ahead of the game.

The strategic planning process is more comprehensive; it aids in the creation of a roadmap for which strategic objectives you should focus on and which projects will be less beneficial to the company. The phases of the strategic planning process are listed below.

Strategic Planning Process

Determine your strategic position.

This phase of preparation sets the tone for the rest of the project. To figure out where you need to go and how you will get there, you must first figure out where you are. Include the appropriate stakeholders from the start, taking into account both the internal and the external sources.

Identify significant strategic concerns by speaking with corporate management, gathering consumer feedback, and gathering industry and market data to acquire a comprehensive picture of your position in the market and the thoughts of your customers.

It is better to write a good idea, purpose, and vision statement for the company to get a clear picture of what success looks like. Additionally, you should analyze your firm’s basic principles to remind yourself of how your organization will achieve these goals.

To begin, identify the challenges that need to be solved using industry and market data, including consumer insights and current/future requests. Create a list of your company’s internal strengths and weaknesses, as well as external possibilities (ways your company may develop to meet requirements that the market doesn’t currently meet) and threats (your competition).

Use a SWOT diagram as a foundation for your initial analysis. You may easily classify your results as Strengths, Weaknesses, Opportunities, and Threats or SWOT to define your present position with input from executives, customers, and external market data.

Political, Economic, Socio-cultural, and Technological or PEST is a strategic technique for identifying dangers and possibilities for your company.

Prioritise Objectives

After you have determined your present market position, you will need to set targets to assist you reach your objectives. Your goals should be in sync with the mission and vision of your firm.

Ask important questions to help you prioritize your goals, such as:

• Which of these measures will have the biggest impact on attaining our company’s mission/vision and strengthening our market position?
• What are the most critical sorts of effects (e.g., client acquisition vs. revenue)?
• What will the competition’s response be?
• Which projects are the most critical?
• What will we have to do to achieve our objectives?
• How will we track our progress and see if we have met our objectives?

To assist you in achieving your long-term strategic goals and activities stated in step one, objectives should be unique and quantifiable. Updated website content, improved email open rates and new leads in the pipeline are all possible goals.

SMART goals may help you set a schedule and identify the resources you will need to reach your objectives, as well as track your progress with key performance indicators or KPIs.

Develop a Plan

Now is the time to develop a strategic strategy for achieving your objectives. This phase entails deciding the techniques required to achieve your goals, as well as establishing a timeframe and communicating responsibilities.

Strategy maps, which work from the top down, make it straightforward to see company processes and find areas for development.

True strategic decisions generally entail a cost-of-opportunity trade-off. For example, your organization could opt to spend less money on customer service to put more money into producing an intuitive user experience. Prepare to say “no” to efforts that will not improve your long-term strategic position, based on your values, mission statement, and defined priorities.

Execute and Manage the Plan

You are now ready to put your strategy into action. To begin, share necessary material with the organization to convey the plan. After that, the real job begins. By mapping your processes, you can turn your overall strategy into a tangible plan.

To communicate team roles, use KPI dashboards. The completion process and ownership for each stage of the journey are depicted in this detailed method. Establish frequent evaluations with individual contributors and their supervisors, as well as check-in points, to ensure you stay on track.

Review and Revise the Plan

The plan’s last step, review, and revision, allows you to examine your goals and make course corrections based on past successes and failures. Determine the KPIs your team has met and how you can continue to fulfill them every quarter, changing your plan as needed.

It is critical to assess your goals and strategic position every year to ensure that you stay on course for long-term success. Balanced scorecards can help you keep track of your progress and achieve strategic goals by giving you a complete picture of your company’s performance.

Your goal and vision may need to evolve; an annual assessment is an excellent time to examine such changes, draft a new strategy, and re-implement it.

Typical Business Plan Format and Content

Here is a simple template that any company may use to create a business plan:

Section 1: Executive Summary

• Give an overview of the company’s mission.
• Describe the product and/or service offerings of the firm.
• Give a brief overview of the target market’s demographics.
• Explain how the firm will gain a piece of the available market by summarising the industry competition.
• Provide an overview of the operations strategy, including inventory, office and labor requirements, and equipment needs.

Section 2: Industry Overview

• Describe the company’s industry position.
• Describe the industry’s current competitiveness and significant players.
• Provide details on the industry in which the company will operate, projected revenues, industry trends, government influences, and the demographics of the target market.

Section 3: Market Analysis and Competition

• Define your target market, their requirements, and their location.
• Describe the market’s size, the number of units of the company’s products that potential consumers might buy, and any market changes that might occur as a result of broader economic developments.
• Give a summary of the projected sales volume in comparison to what your rivals sell.
• Give an outline of how the firm intends to compete with current competitors to achieve and maintain market share.

Section 4: Sales and Marketing Plan

• Describe the company’s items for sale as well as its unique selling proposition.
• List the many advertising outlets that the company will utilize to communicate with clients.
• Describe how the company intends to price its items so that it can earn a profit.
• Give specifics on how the company’s items will be delivered and shipped to the target market.

Section 5: Management Plan

• Describe the company’s organizational structure.
• Make a list of the company’s owners and their ownership percentages.
• Make a list of the top executives, their responsibilities, and their pay.
• List any internal and external professionals the organization intends to recruit, as well as their salaries.
• If available, include a list of the advisory board members.

Section 6: Operating Plan

• Describe the business’s location, including the need for an office and a warehouse.
• Describe the company’s workforce requirements. Outline the number of employees the firm need, their jobs, the skills training that will be required, and the length of time that each person will be with the organization (full-time or part-time).
• Describe the manufacturing process and how long one unit of a product will take to make.
• Describe equipment and machinery requirements, as well as whether the firm will lease or buy the equipment and machinery, as well as the estimated expenses.
• Provide a list of raw material needs, as well as how they will be procured and the primary vendors that will provide the necessary inputs.

Section 7: Financial Plan

• Include the projected income statement, projected cash flow statement, and projected balance sheet projection in your description of the company’s financial predictions.

Section 8: Appendices and Exhibits

• Lease quotes for buildings and machinery
• Plan for offices and warehouses that has been proposed
• An overview of the target market and market research
• The owners’ credit information
• Product and/or service list

Understand Why Business Plans Fail

The saddest aspect of a failing firm is that the owner is frequently completely oblivious to what is going on until it is too late. It makes sense because if the entrepreneur had truly understood what he/she was doing incorrectly, he/she may have been able to rescue the company.

The following is a list of some of the most common causes:

Lack of planning

Businesses fail due to a lack of both short- and long-term planning. The business strategy should address where a company will be in the coming months and years. Quantifiable objectives and outcomes and specific to-do lists with dates and deadlines will be included in the correct plan. Your business will suffer if you do not plan.

Leadership failure

Businesses collapse as a result of poor leadership. Leadership must be capable of making correct judgments the majority of the time. Leadership failures will affect all parts of your firm, from financial management to staff management. To develop their leadership qualities, the most successful entrepreneurs learn, research, and seek out mentors.

No differentiation

Having a fantastic product is not enough. You must also create a distinct value offer; otherwise, you will become lost in the crowd. What distinguishes your company from the competition? What distinguishes your company? Understanding what your rivals do better than you is critical. You won’t be able to develop a brand if you do not separate yourself.

Ignoring customer needs

Every company will tell you that a customer is number one, but only a small fraction of them do so. Failure causes businesses to lose contact with their customers. Keep an eye on your clients’ changing values. Check to see if they still enjoy your products. Are they looking for new features? Therefore, what exactly are they saying? Are you paying attention?

Inability to learn from failure

While we all know that failure is typically a terrible thing, businesses seldom learn from it. Realistically, businesses fail for a variety of reasons. Entrepreneurs are frequently blind to their errors. It is tough to learn from mistakes.

Poor management

Inability to listen, micro-managing – often known as a lack of trust – operating without standards or processes, poor communication, and a lack of feedback are all examples of poor management.

Lack of capital

This might prevent you from attracting investors. A lack of capital is a red flag. It indicates that a company may be unable to pay its payments, loans, and other financial obligations. Lack of finance makes it harder to expand the firm and puts day-to-day operations in jeopardy.

Premature scaling

Scaling is beneficial if done at the appropriate time. To put it another way, if you grow your firm too quickly, it will fail. You may, for example, be recruiting too many staff too rapidly or overspending on marketing. Do not expand your company unless you are ready.

Pets.com collapsed because it attempted to expand too quickly. They opened too many warehouses across the country too soon and it bankrupted them. Even their strong brand equity wasn’t enough to save them. Their stock dropped from $11 to $0.19 in a matter of months.

Poor location

Inconvenient location is a disadvantage that may be difficult to overcome. If your business relies on foot traffic, choosing the right location is crucial. Your client acquisition expenses may be excessively high due to a bad location.

Lack of profit

Revenue is not the same as profit. As an entrepreneur, you must always keep profitability in mind. Profit permits expansion. Only 40% of small firms are successful, 30% are breaking even and 30% are losing money, according to Small Business Trends.

• Pednekar, A. (2010). Entrepreneurship management. Himalaya Pub. House.
• Stutely, R. (2012). The definitive business plan. Pearson.

Marketing Management

( Click on Topic to Read )

• What Is Market Segmentation?
• What Is Marketing Mix?
• Marketing Concept
• Marketing Management Process
• What Is Marketing Environment?
• What Is Consumer Behaviour?
• Business Buyer Behaviour
• Demand Forecasting
• 7 Stages Of New Product Development
• Methods Of Pricing
• What Is Public Relations?
• What Is Marketing Management?
• What Is Sales Promotion?
• Types Of Sales Promotion
• Techniques Of Sales Promotion
• What Is Personal Selling?
• What Is Advertising?
• Market Entry Strategy
• What Is Marketing Planning?
• Segmentation Targeting And Positioning
• Brand Building Process
• Kotler Five Product Level Model
• Classification Of Products
• Types Of Logistics
• What Is Consumer Research?
• What Is DAGMAR?
• Consumer Behaviour Models
• What Is Green Marketing?
• What Is Electronic Commerce?
• Agricultural Cooperative Marketing
• What Is Marketing Control?
• What Is Marketing Communication?
• What Is Pricing?
• Models Of Communication

Sales Management

• What is Sales Management?
• Objectives of Sales Management
• Responsibilities and Skills of Sales Manager
• Theories of Personal Selling
• What is Sales Forecasting?
• Methods of Sales Forecasting
• Purpose of Sales Budgeting
• Methods of Sales Budgeting
• Types of Sales Budgeting
• Sales Budgeting Process
• What is Sales Quotas?
• What is Selling by Objectives (SBO) ?
• What is Sales Organisation?
• Types of Sales Force Structure
• Recruiting and Selecting Sales Personnel
• Training and Development of Salesforce
• Compensating the Sales Force
• Time and Territory Management
• What Is Logistics?
• What Is Logistics System?
• Technologies in Logistics
• What Is Distribution Management?
• What Is Marketing Intermediaries?
• Conventional Distribution System
• Functions of Distribution Channels
• What is Channel Design?
• Types of Wholesalers and Retailers
• What is Vertical Marketing Systems?

Marketing Essentials

• What i s Marketing?
• What i s A BCG Matrix?
• 5 M'S Of Advertising
• What i s Direct Marketing?
• Marketing Mix For Services
• What Market Intelligence System?
• What i s Trade Union?
• What Is International Marketing?
• World Trade Organization (WTO)
• What i s International Marketing Research?
• What is Exporting?
• What is Licensing?
• What is Franchising?
• What is Joint Venture?
• What is Turnkey Projects?
• What is Management Contracts?
• What is Foreign Direct Investment?
• Factors That Influence Entry Mode Choice In Foreign Markets
• What is Price Escalations?
• What is Transfer Pricing?
• Integrated Marketing Communication (IMC)
• What is Promotion Mix?
• Factors Affecting Promotion Mix
• Functions & Role Of Advertising
• What is Database Marketing?
• What is Advertising Budget?
• What is Advertising Agency?
• What is Market Intelligence?
• What is Industrial Marketing?
• What is Customer Value

Consumer Behaviour

• What is Consumer Behaviour?
• What Is Personality?
• What Is Perception?
• What Is Learning?
• What Is Attitude?
• What Is Motivation?
• Consumer Imagery
• Consumer Attitude Formation
• What Is Culture?
• Consumer Decision Making Process
• Applications of Consumer Behaviour in Marketing
• Motivational Research
• Theoretical Approaches to Study of Consumer Behaviour
• Consumer Involvement
• Consumer Lifestyle
• Theories of Personality
• Outlet Selection
• Organizational Buying Behaviour
• Reference Groups
• Consumer Protection Act, 1986
• Diffusion of Innovation
• Opinion Leaders

Business Communication

• What is Business Communication?
• What is Communication?
• Types of Communication
• 7 C of Communication
• Barriers To Business Communication
• Oral Communication
• Types Of Non Verbal Communication
• What is Written Communication?
• What are Soft Skills?
• Interpersonal vs Intrapersonal communication
• Barriers to Communication
• Importance of Communication Skills
• Listening in Communication
• Causes of Miscommunication
• What is Johari Window?
• What is Presentation?
• Communication Styles
• Channels of Communication
• Hofstede’s Dimensions of Cultural Differences and Benett’s Stages of Intercultural Sensitivity
• Organisational Communication
• Horizontal C ommunication
• Grapevine Communication
• Downward Communication
• Verbal Communication Skills
• Upward Communication
• Flow of Communication
• What is Emotional Intelligence?
• What is Public Speaking?
• Upward vs Downward Communication
• Internal vs External Communication
• What is Group Discussion?
• What is Interview?
• What is Negotiation?
• What is Digital Communication?
• What is Letter Writing?
• Resume and Covering Letter
• What is Report Writing?
• What is Business Meeting?
• What is Public Relations?

Business Law

• What is Business Law?
• Indian Contract Act 1872
• Essential Elements of a Valid Contract
• Types of Contract
• What is Discharge of Contract?
• Performance of Contract
• Sales of Goods Act 1930
• Goods & Price: Contract of Sale
• Conditions and Warranties
• Doctrine of Caveat Emptor
• Transfer of Property
• Rights of Unpaid Seller
• Negotiable Instruments Act 1881
• Types of Negotiable Instruments
• Types of Endorsement
• What is Promissory Note?
• What is Cheque?
• What is Crossing of Cheque?
• What is Bill of Exchange?
• What is Offer?
• Limited Liability Partnership Act 2008
• Memorandum of Association
• Articles of Association
• What is Director?
• Trade Unions Act, 1926
• Industrial Disputes Act 1947
• Employee State Insurance Act 1948
• Payment of Wages Act 1936
• Payment of Bonus Act 1965
• Labour Law in India

Brand Management

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11.4 The Business Plan

Learning objectives.

By the end of this section, you will be able to:

• Describe the different purposes of a business plan
• Describe and develop the components of a brief business plan
• Describe and develop the components of a full business plan

Unlike the brief or lean formats introduced so far, the business plan is a formal document used for the long-range planning of a company’s operation. It typically includes background information, financial information, and a summary of the business. Investors nearly always request a formal business plan because it is an integral part of their evaluation of whether to invest in a company. Although nothing in business is permanent, a business plan typically has components that are more “set in stone” than a business model canvas , which is more commonly used as a first step in the planning process and throughout the early stages of a nascent business. A business plan is likely to describe the business and industry, market strategies, sales potential, and competitive analysis, as well as the company’s long-term goals and objectives. An in-depth formal business plan would follow at later stages after various iterations to business model canvases. The business plan usually projects financial data over a three-year period and is typically required by banks or other investors to secure funding. The business plan is a roadmap for the company to follow over multiple years.

Some entrepreneurs prefer to use the canvas process instead of the business plan, whereas others use a shorter version of the business plan, submitting it to investors after several iterations. There are also entrepreneurs who use the business plan earlier in the entrepreneurial process, either preceding or concurrently with a canvas. For instance, Chris Guillebeau has a one-page business plan template in his book The $100 Startup . 48 His version is basically an extension of a napkin sketch without the detail of a full business plan. As you progress, you can also consider a brief business plan (about two pages)—if you want to support a rapid business launch—and/or a standard business plan.

As with many aspects of entrepreneurship, there are no clear hard and fast rules to achieving entrepreneurial success. You may encounter different people who want different things (canvas, summary, full business plan), and you also have flexibility in following whatever tool works best for you. Like the canvas, the various versions of the business plan are tools that will aid you in your entrepreneurial endeavor.

Business Plan Overview

Most business plans have several distinct sections ( Figure 11.16 ). The business plan can range from a few pages to twenty-five pages or more, depending on the purpose and the intended audience. For our discussion, we’ll describe a brief business plan and a standard business plan. If you are able to successfully design a business model canvas, then you will have the structure for developing a clear business plan that you can submit for financial consideration.

Both types of business plans aim at providing a picture and roadmap to follow from conception to creation. If you opt for the brief business plan, you will focus primarily on articulating a big-picture overview of your business concept.

The full business plan is aimed at executing the vision concept, dealing with the proverbial devil in the details. Developing a full business plan will assist those of you who need a more detailed and structured roadmap, or those of you with little to no background in business. The business planning process includes the business model, a feasibility analysis, and a full business plan, which we will discuss later in this section. Next, we explore how a business plan can meet several different needs.

Purposes of a Business Plan

A business plan can serve many different purposes—some internal, others external. As we discussed previously, you can use a business plan as an internal early planning device, an extension of a napkin sketch, and as a follow-up to one of the canvas tools. A business plan can be an organizational roadmap , that is, an internal planning tool and working plan that you can apply to your business in order to reach your desired goals over the course of several years. The business plan should be written by the owners of the venture, since it forces a firsthand examination of the business operations and allows them to focus on areas that need improvement.

Refer to the business venture throughout the document. Generally speaking, a business plan should not be written in the first person.

A major external purpose for the business plan is as an investment tool that outlines financial projections, becoming a document designed to attract investors. In many instances, a business plan can complement a formal investor’s pitch. In this context, the business plan is a presentation plan, intended for an outside audience that may or may not be familiar with your industry, your business, and your competitors.

You can also use your business plan as a contingency plan by outlining some “what-if” scenarios and exploring how you might respond if these scenarios unfold. Pretty Young Professional launched in November 2010 as an online resource to guide an emerging generation of female leaders. The site focused on recent female college graduates and current students searching for professional roles and those in their first professional roles. It was founded by four friends who were coworkers at the global consultancy firm McKinsey. But after positions and equity were decided among them, fundamental differences of opinion about the direction of the business emerged between two factions, according to the cofounder and former CEO Kathryn Minshew . “I think, naively, we assumed that if we kicked the can down the road on some of those things, we’d be able to sort them out,” Minshew said. Minshew went on to found a different professional site, The Muse , and took much of the editorial team of Pretty Young Professional with her. 49 Whereas greater planning potentially could have prevented the early demise of Pretty Young Professional, a change in planning led to overnight success for Joshua Esnard and The Cut Buddy team. Esnard invented and patented the plastic hair template that he was selling online out of his Fort Lauderdale garage while working a full-time job at Broward College and running a side business. Esnard had hundreds of boxes of Cut Buddies sitting in his home when he changed his marketing plan to enlist companies specializing in making videos go viral. It worked so well that a promotional video for the product garnered 8 million views in hours. The Cut Buddy sold over 4,000 products in a few hours when Esnard only had hundreds remaining. Demand greatly exceeded his supply, so Esnard had to scramble to increase manufacturing and offered customers two-for-one deals to make up for delays. This led to selling 55,000 units, generating $700,000 in sales in 2017. 50 After appearing on Shark Tank and landing a deal with Daymond John that gave the “shark” a 20-percent equity stake in return for $300,000, The Cut Buddy has added new distribution channels to include retail sales along with online commerce. Changing one aspect of a business plan—the marketing plan—yielded success for The Cut Buddy.

Link to Learning

Watch this video of Cut Buddy’s founder, Joshua Esnard, telling his company’s story to learn more.

If you opt for the brief business plan, you will focus primarily on articulating a big-picture overview of your business concept. This version is used to interest potential investors, employees, and other stakeholders, and will include a financial summary “box,” but it must have a disclaimer, and the founder/entrepreneur may need to have the people who receive it sign a nondisclosure agreement (NDA) . The full business plan is aimed at executing the vision concept, providing supporting details, and would be required by financial institutions and others as they formally become stakeholders in the venture. Both are aimed at providing a picture and roadmap to go from conception to creation.

Types of Business Plans

The brief business plan is similar to an extended executive summary from the full business plan. This concise document provides a broad overview of your entrepreneurial concept, your team members, how and why you will execute on your plans, and why you are the ones to do so. You can think of a brief business plan as a scene setter or—since we began this chapter with a film reference—as a trailer to the full movie. The brief business plan is the commercial equivalent to a trailer for Field of Dreams , whereas the full plan is the full-length movie equivalent.

Brief Business Plan or Executive Summary

As the name implies, the brief business plan or executive summary summarizes key elements of the entire business plan, such as the business concept, financial features, and current business position. The executive summary version of the business plan is your opportunity to broadly articulate the overall concept and vision of the company for yourself, for prospective investors, and for current and future employees.

A typical executive summary is generally no longer than a page, but because the brief business plan is essentially an extended executive summary, the executive summary section is vital. This is the “ask” to an investor. You should begin by clearly stating what you are asking for in the summary.

In the business concept phase, you’ll describe the business, its product, and its markets. Describe the customer segment it serves and why your company will hold a competitive advantage. This section may align roughly with the customer segments and value-proposition segments of a canvas.

Next, highlight the important financial features, including sales, profits, cash flows, and return on investment. Like the financial portion of a feasibility analysis, the financial analysis component of a business plan may typically include items like a twelve-month profit and loss projection, a three- or four-year profit and loss projection, a cash-flow projection, a projected balance sheet, and a breakeven calculation. You can explore a feasibility study and financial projections in more depth in the formal business plan. Here, you want to focus on the big picture of your numbers and what they mean.

The current business position section can furnish relevant information about you and your team members and the company at large. This is your opportunity to tell the story of how you formed the company, to describe its legal status (form of operation), and to list the principal players. In one part of the extended executive summary, you can cover your reasons for starting the business: Here is an opportunity to clearly define the needs you think you can meet and perhaps get into the pains and gains of customers. You also can provide a summary of the overall strategic direction in which you intend to take the company. Describe the company’s mission, vision, goals and objectives, overall business model, and value proposition.

Rice University’s Student Business Plan Competition, one of the largest and overall best-regarded graduate school business-plan competitions (see Telling Your Entrepreneurial Story and Pitching the Idea ), requires an executive summary of up to five pages to apply. 51 , 52 Its suggested sections are shown in Table 11.2 .

Are You Ready?

Create a brief business plan.

Fill out a canvas of your choosing for a well-known startup: Uber, Netflix, Dropbox, Etsy, Airbnb, Bird/Lime, Warby Parker, or any of the companies featured throughout this chapter or one of your choice. Then create a brief business plan for that business. See if you can find a version of the company’s actual executive summary, business plan, or canvas. Compare and contrast your vision with what the company has articulated.

• These companies are well established but is there a component of what you charted that you would advise the company to change to ensure future viability?
• Map out a contingency plan for a “what-if” scenario if one key aspect of the company or the environment it operates in were drastically is altered?

Full Business Plan

Even full business plans can vary in length, scale, and scope. Rice University sets a ten-page cap on business plans submitted for the full competition. The IndUS Entrepreneurs , one of the largest global networks of entrepreneurs, also holds business plan competitions for students through its Tie Young Entrepreneurs program. In contrast, business plans submitted for that competition can usually be up to twenty-five pages. These are just two examples. Some components may differ slightly; common elements are typically found in a formal business plan outline. The next section will provide sample components of a full business plan for a fictional business.

Executive Summary

The executive summary should provide an overview of your business with key points and issues. Because the summary is intended to summarize the entire document, it is most helpful to write this section last, even though it comes first in sequence. The writing in this section should be especially concise. Readers should be able to understand your needs and capabilities at first glance. The section should tell the reader what you want and your “ask” should be explicitly stated in the summary.

Describe your business, its product or service, and the intended customers. Explain what will be sold, who it will be sold to, and what competitive advantages the business has. Table 11.3 shows a sample executive summary for the fictional company La Vida Lola.

Business Description

This section describes the industry, your product, and the business and success factors. It should provide a current outlook as well as future trends and developments. You also should address your company’s mission, vision, goals, and objectives. Summarize your overall strategic direction, your reasons for starting the business, a description of your products and services, your business model, and your company’s value proposition. Consider including the Standard Industrial Classification/North American Industry Classification System (SIC/NAICS) code to specify the industry and insure correct identification. The industry extends beyond where the business is located and operates, and should include national and global dynamics. Table 11.4 shows a sample business description for La Vida Lola.

Industry Analysis and Market Strategies

Here you should define your market in terms of size, structure, growth prospects, trends, and sales potential. You’ll want to include your TAM and forecast the SAM . (Both these terms are discussed in Conducting a Feasibility Analysis .) This is a place to address market segmentation strategies by geography, customer attributes, or product orientation. Describe your positioning relative to your competitors’ in terms of pricing, distribution, promotion plan, and sales potential. Table 11.5 shows an example industry analysis and market strategy for La Vida Lola.

Competitive Analysis

The competitive analysis is a statement of the business strategy as it relates to the competition. You want to be able to identify who are your major competitors and assess what are their market shares, markets served, strategies employed, and expected response to entry? You likely want to conduct a classic SWOT analysis (Strengths Weaknesses Opportunities Threats) and complete a competitive-strength grid or competitive matrix. Outline your company’s competitive strengths relative to those of the competition in regard to product, distribution, pricing, promotion, and advertising. What are your company’s competitive advantages and their likely impacts on its success? The key is to construct it properly for the relevant features/benefits (by weight, according to customers) and how the startup compares to incumbents. The competitive matrix should show clearly how and why the startup has a clear (if not currently measurable) competitive advantage. Some common features in the example include price, benefits, quality, type of features, locations, and distribution/sales. Sample templates are shown in Figure 11.17 and Figure 11.18 . A competitive analysis helps you create a marketing strategy that will identify assets or skills that your competitors are lacking so you can plan to fill those gaps, giving you a distinct competitive advantage. When creating a competitor analysis, it is important to focus on the key features and elements that matter to customers, rather than focusing too heavily on the entrepreneur’s idea and desires.

Operations and Management Plan

In this section, outline how you will manage your company. Describe its organizational structure. Here you can address the form of ownership and, if warranted, include an organizational chart/structure. Highlight the backgrounds, experiences, qualifications, areas of expertise, and roles of members of the management team. This is also the place to mention any other stakeholders, such as a board of directors or advisory board(s), and their relevant relationship to the founder, experience and value to help make the venture successful, and professional service firms providing management support, such as accounting services and legal counsel.

Table 11.6 shows a sample operations and management plan for La Vida Lola.

Marketing Plan

Here you should outline and describe an effective overall marketing strategy for your venture, providing details regarding pricing, promotion, advertising, distribution, media usage, public relations, and a digital presence. Fully describe your sales management plan and the composition of your sales force, along with a comprehensive and detailed budget for the marketing plan. Table 11.7 shows a sample marketing plan for La Vida Lola.

Financial Plan

A financial plan seeks to forecast revenue and expenses; project a financial narrative; and estimate project costs, valuations, and cash flow projections. This section should present an accurate, realistic, and achievable financial plan for your venture (see Entrepreneurial Finance and Accounting for detailed discussions about conducting these projections). Include sales forecasts and income projections, pro forma financial statements ( Building the Entrepreneurial Dream Team , a breakeven analysis, and a capital budget. Identify your possible sources of financing (discussed in Conducting a Feasibility Analysis ). Figure 11.19 shows a template of cash-flow needs for La Vida Lola.

Entrepreneur In Action

Laughing man coffee.

Hugh Jackman ( Figure 11.20 ) may best be known for portraying a comic-book superhero who used his mutant abilities to protect the world from villains. But the Wolverine actor is also working to make the planet a better place for real, not through adamantium claws but through social entrepreneurship.

A love of java jolted Jackman into action in 2009, when he traveled to Ethiopia with a Christian humanitarian group to shoot a documentary about the impact of fair-trade certification on coffee growers there. He decided to launch a business and follow in the footsteps of the late Paul Newman, another famous actor turned philanthropist via food ventures.

Jackman launched Laughing Man Coffee two years later; he sold the line to Keurig in 2015. One Laughing Man Coffee café in New York continues to operate independently, investing its proceeds into charitable programs that support better housing, health, and educational initiatives within fair-trade farming communities. 55 Although the New York location is the only café, the coffee brand is still distributed, with Keurig donating an undisclosed portion of Laughing Man proceeds to those causes (whereas Jackman donates all his profits). The company initially donated its profits to World Vision, the Christian humanitarian group Jackman accompanied in 2009. In 2017, it created the Laughing Man Foundation to be more active with its money management and distribution.

• You be the entrepreneur. If you were Jackman, would you have sold the company to Keurig? Why or why not?
• Would you have started the Laughing Man Foundation?
• What else can Jackman do to aid fair-trade practices for coffee growers?

What Can You Do?

Textbooks for change.

Founded in 2014, Textbooks for Change uses a cross-compensation model, in which one customer segment pays for a product or service, and the profit from that revenue is used to provide the same product or service to another, underserved segment. Textbooks for Change partners with student organizations to collect used college textbooks, some of which are re-sold while others are donated to students in need at underserved universities across the globe. The organization has reused or recycled 250,000 textbooks, providing 220,000 students with access through seven campus partners in East Africa. This B-corp social enterprise tackles a problem and offers a solution that is directly relevant to college students like yourself. Have you observed a problem on your college campus or other campuses that is not being served properly? Could it result in a social enterprise?

Work It Out

Franchisee set out.

A franchisee of East Coast Wings, a chain with dozens of restaurants in the United States, has decided to part ways with the chain. The new store will feature the same basic sports-bar-and-restaurant concept and serve the same basic foods: chicken wings, burgers, sandwiches, and the like. The new restaurant can’t rely on the same distributors and suppliers. A new business plan is needed.

• What steps should the new restaurant take to create a new business plan?
• Should it attempt to serve the same customers? Why or why not?

This New York Times video, “An Unlikely Business Plan,” describes entrepreneurial resurgence in Detroit, Michigan.

• 48 Chris Guillebeau. The $100 Startup: Reinvent the Way You Make a Living, Do What You Love, and Create a New Future . New York: Crown Business/Random House, 2012.
• 49 Jonathan Chan. “What These 4 Startup Case Studies Can Teach You about Failure.” Foundr.com . July 12, 2015. https://foundr.com/4-startup-case-studies-failure/
• 50 Amy Feldman. “Inventor of the Cut Buddy Paid YouTubers to Spark Sales. He Wasn’t Ready for a Video to Go Viral.” Forbes. February 15, 2017. https://www.forbes.com/sites/forbestreptalks/2017/02/15/inventor-of-the-cut-buddy-paid-youtubers-to-spark-sales-he-wasnt-ready-for-a-video-to-go-viral/#3eb540ce798a
• 51 Jennifer Post. “National Business Plan Competitions for Entrepreneurs.” Business News Daily . August 30, 2018. https://www.businessnewsdaily.com/6902-business-plan-competitions-entrepreneurs.html
• 52 “Rice Business Plan Competition, Eligibility Criteria and How to Apply.” Rice Business Plan Competition . March 2020. https://rbpc.rice.edu/sites/g/files/bxs806/f/2020%20RBPC%20Eligibility%20Criteria%20and%20How%20to%20Apply_23Oct19.pdf
• 53 “Rice Business Plan Competition, Eligibility Criteria and How to Apply.” Rice Business Plan Competition. March 2020. https://rbpc.rice.edu/sites/g/files/bxs806/f/2020%20RBPC%20Eligibility%20Criteria%20and%20How%20to%20Apply_23Oct19.pdf; Based on 2019 RBPC Competition Rules and Format April 4–6, 2019. https://rbpc.rice.edu/sites/g/files/bxs806/f/2019-RBPC-Competition-Rules%20-Format.pdf
• 54 Foodstart. http://foodstart.com
• 55 “Hugh Jackman Journey to Starting a Social Enterprise Coffee Company.” Giving Compass. April 8, 2018. https://givingcompass.org/article/hugh-jackman-journey-to-starting-a-social-enterprise-coffee-company/

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Access for free at https://openstax.org/books/entrepreneurship/pages/1-introduction

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• Book title: Entrepreneurship
• Publication date: Jan 16, 2020
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Free Annual Planning Templates

By Courtney Patterson | April 3, 2024

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You can set a clear, strategic direction for the year using annual plans, ensuring adaptability and sustained growth. These free annual planning templates outline strategies that enable your organization to achieve its annual goals and objectives.

Included on this page, you’ll find an annual planning template with a Gantt chart , an annual planning template with a calendar , an annual operational plan template , an annual training plan template , and more. Also, learn more about the types of annual planning templates .

Annual Plan Slide Template

Download an Annual Plan Slide Template for PowerPoint | Google Slides  

When to Use This Template : This template is ideal for corporate executives, business managers, and marketing professionals to communicate their annual objectives and inform stakeholders of their strategic vision.

Notable Template Features : Use this template to highlight the vision statement, goals, key performance indicators (KPIs), owners, and progress updates for each quarter of your annual plan. Define your organization’s approach to accomplishing objectives and goals with this collection of free strategic planning templates.  

Annual Planning Template With Gantt Chart

Download an Annual Planning Template With Gantt Chart for

Excel | Google Sheets

When to Use This Template : Project and business management professionals can use this template to visualize objectives and deliverables across a timeline. 

Notable Template Features : This spreadsheet template includes a section for providing a quick overview of your mission and objectives before diving into the detailed plan. Enter the start and due dates for global priority objectives. The template automatically populates these dates into a Gantt chart for a visual representation of the timeline. 

Annual Planning Template With Calendar

Download an Annual Planning Template With Calendar for

Excel | Microsoft Word | Google Docs | Google Sheets

When to Use This Template : This template is ideal for corporate executives, as well as marketing and business management professionals, to organize and align tasks with their goals.

Notable Template Features : The calendar, with a separate sheet for each month, provides the space for entering details on any day of the year in a clear format. This spreadsheet also includes a global priorities chart for detailing your annual plan.

Annual Marketing Plan Template

Download an Annual Marketing Plan Template for

When to Use This Template : Marketing and business professionals and executives can use this template to align their marketing efforts with objectives and reach their target audiences.

Notable Template Features : This comprehensive template details objectives, target audiences, and projected and annual costs for all marketing campaigns and projects. The timeline features columns where you can outline your specific marketing plan for each quarter, month, and week.

Check out this collection of free nonprofit marketing plan templates and samples to outline and manage your campaigns.

Annual Operational Plan Template

Download an Annual Operational Plan Template for

When to Use This Template : Operations and project management professionals and business owners can use this template to outline their goals and strategic plans.

Notable Template Features : Enter the executive summary and operational plan details into the convenient spreadsheet. List the responsible party, resources, start and end dates, and the number of days for each project task. The spreadsheet chart tracks progress each quarter and month to help you manage time and resources.

Check out this collection of free operational plan templates for various templates and learn more about operational plans.

Annual Training Plan Template

Download an Annual Training Plan Template for

Microsoft Word | Google Docs

When to Use This Template : This template is ideal for training and development professionals, human resources professionals, and department heads responsible for planning and implementing training programs in their organizations.

Notable Template Features : This comprehensive spreadsheet includes fields for detailing objectives, performance metrics, and outcomes for training goals. The Resources table includes columns for training budget, staff, full-time equivalents, and travel fund estimates. You can also list training and review schedules with this template.

Nonprofit Annual Strategic Plan Template

Download a Nonprofit Annual Strategic Plan Template for

When to Use This Template : This template is ideal for nonprofit executives, board members, and program and development professionals to set goals and outline strategies for nonprofit organizations.

Notable Template Features : Enter your nonprofit organization's mission, vision, and core values in the template fields and slides. You can detail the importance, action steps, and success metrics for your nonprofit's strategic goals. Also, list each goal's budget, start and end dates, and stakeholders.

Check out this collection of free nonprofit strategic plan templates for examples and guidance on creating a nonprofit strategic plan.   

Annual Business Plan Template

Download an Annual Business Plan Template for

When to Use This Template : This template is ideal for entrepreneurs, business owners, and executives outlining goals and striving for efficiency and growth in the upcoming year.

Notable Template Features : This business plan template features a three-year sales forecast and cash flow sheets. It also includes data fields for the executive summary, company overview, target market, marketing plan, key assumptions, and more essential business plan elements.

Annual Fundraising Plan Template

Download an Annual Fundraising Plan Template for

When to Use This Template : Nonprofit organizations, educational institutions, and healthcare organizations can use this template to outline fundraising goals, strategies, timelines, and budgets.

Notable Template Features : This template outlines targets and obstacles for donor acquisition, engagement, and retention. Use the timeline to enter quarterly and monthly costs, hours, and resource estimates for fundraising activities

Types of Annual Planning Templates

Many annual planning templates are available, each formatted to help you outline and detail process steps, strategic goals, and more. 

Select the template that best suits your organization's annual planning needs:

• Annual Planning Templates : Use an annual plan slide template to present the goal, key performance indicator (KPI), owner, and progress content for each quarter. These templates are perfect for outlining objectives and strategies for stakeholders.
• Annual Planning Gantt Chart Templates : Use an annual planning template with a Gantt chart to visualize deliverable statuses in a detailed timeline. These templates simplify planning by automatically entering start and end dates into a Gantt chart.
• Annual Planning Calendar Templates : An annual planning template with a calendar allows you to list and organize plan details at a glance for any day of the year.
• Annual Marketing Plan Templates : Document objectives and costs for your marketing campaigns and projects with an annual marketing plan template .
• Annual Operational Plan Templates : An annual operational plan template charts operational tasks, their corresponding goals, and strategies over a year. These templates enable you to document resources, evidence of success, and status updates.
• Annual Training Plan Templates : Manage your organization's training resources, programs, objectives, and schedules with an annual training plan template . These templates document immediate training needs, mandatory training, and review schedules.
• Nonprofit Annual Strategic Plan Templates : Use a nonprofit annual strategic plan template to list your nonprofit's mission and vision statements. Detail strategies, success metrics, budgets, and stakeholders for your organization's yearly goals.
• Annual Business Plan Templates : A comprehensive annual business plan template includes the executive summary, company overview, SWOT analysis, and other key elements of a business plan. These templates usually include features for calculating sales forecasts, financial statements, and other essential data.
• Annual Fundraising Plan Templates : Acquire and retain donors using an annual fundraising plan template . These templates feature a timeline for planning and tracking monthly and quarterly fundraising activities so that you can achieve your fundraising goals.

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Objectives And Goals Of Strategic Planning

In an overly competitive business world, it’s highly crucial for organizations to consistently ace up their game to stay relevant….

In an overly competitive business world, it’s highly crucial for organizations to consistently ace up their game to stay relevant. A part of it comes from effective strategic planning that involves crafting long-term strategic goals , and formulating a strategic plan that outlines the organization’s process to achieve these goals. Strategic Planning not only builds a competitive advantage for an organization, but also removes uncertainty and confusion. Let’s dive deep into the topic and build a deeper understanding of it.

What Is Strategic Planning?

How is strategic planning different from business planning, purpose of strategic planning and importance, the strategic planning process, effective strategic goals, what is strategic planning .

Strategic planning is the systematic process of defining an organization’s long-term goals and proposing strategies to achieve them. This is essential to elucidating the organization’s long-term vision and its process of making that vision a reality. The strategic planning process is used to effectively allocate resources, prioritize work, and ensure that organizational goals are backed by statistical data and sound reasoning.

In a nutshell, the process of strategic planning includes answering questions like:

• Where are we now?
• Where are we going?
• What is going to get in our way?
• What do we need to do to get to where we want to go?

Strategic planning differs greatly from business planning. Strategic planning requires you to withhold your general day-to-day activities and enunciate where your organization is heading. It also requires crafting strategic goals and objectives for the future and setting up milestones and steps required to achieve those goals. A business plan , on the other hand, is more concerned with creating and working on short- or mid-term goals. It focuses on goals that are not more than a year long and serves a specific purpose, such as directing operations, launching a product and acquiring funding.

The main purpose of strategic planning is to set clearly defined goals for the growth and success of your organization and achieve them with the help of an effective strategic plan. It establishes a connection between your organization’s mission, its long-term vision and the established plan. 

It’s important because of a variety of factors:

• It’s crucial to determine the direction and focus of an organization. 
• It ensures organizational alignment, allowing everyone to work towards shared goals. 
• It helps an organization understand its weaknesses and analyze potential risks.
• It boosts productivity and builds a positive work environment. 

Following are the steps involved in the development and execution of a strategic plan:

• Understanding your organization’s mission and defining its ultimate purpose.
• Describing your organization’s vision.
• Crafting long-term goals and objectives that are clearly aligned with the organization’s vision.
• Formulating a strategic plan that outlines how the organization will achieve its goals in the next 3–5 years.

Big Picture thinking is a critical aspect of the strategic planning process. Furthermore, the strategic planning process might look a bit simple at first, but the challenges start creeping in over time. It’s important for your organization to persistently stick to its plan, and leverage short term implementation to reach its goals.

Objectives of strategic planning are detailed statements of direction that indicate what all is necessary and important in an organizational strategy. Specifically, these are clear goals that the organization strives to achieve in the near future. Ideally, these are statements for the next 3-5 years that address the core competency and functional areas of an organization. These objectives help you draft strategies that include effective measures and initiatives. 

The following are some characteristics of effective strategic goals: 

Purpose-driven

Focused on the long term.

Some of the key aspects that you should focus on while drafting the right goals and objectives of strategic planning for your organization, include understanding your industry, and what your organization is seeking to achieve.

Objectives of Strategic Planning differ greatly based on the industry your organization is operating in. For instance, if you’re in IT, construction or technical services, which are fast-paced industries, you should focus on creating objectives that work for your organization’s growth goals. Launching a new range of products or investing in marketing and customer acquisition can be a few appropriate strategies. Organizations operating in slow-growing industries, such as coal power production and steel manufacturing, should bank on objectives that focus on stability, by managing expenses and protecting assets.

For creating goals of strategic planning , always begin with a label. The label must clearly define your organization’s long-term goals. For example, if customer retention is what your organization is eyeing, the objectives should focus on offering more value-for-money products and better customer services. But if your organization is seeking to improve employee retention rate, crafting objectives such as enhancing the recruitment process, streamlining the onboarding process and creating a better culture would help.

It’s essential to understand that while some organizations may require a comprehensive strategic plan for the future, others might just want to update their existing strategic plan, or specifically revise some elements of the plan. A lot of organizations focus on crafting a plan that tackles a particular strategic issue such as an unexpected competitive initiative, the latest technological trends or a possible M&A transaction. 

Let’s look at a few examples of strategic goals to understand them better.

Financial Objectives

• Increase revenue
• Maintain profitability
• Grow shareholder value
• Ensure favorable bond ratings
• Ensure financial stability

Internal Objectives

• Grow sales percentage for new products.
• Decrease employee turnover rate.
• Improve customer service and relationships.
• Invest in total quality management.
• Reduce a certain amount of cost annually.
• Streamline core business processes.

Customer Objectives

• Offer the best value for money.
• Cross-sell more products.
• Provide the best service.
• Increase market share.
• Expand product offerings.

Learning And Growth Objectives

• Enhance technical and analytical knowledge.
• Improve staff productivity.
• Build a performance-focused culture.
• Invest in productivity tools.
• Maintain alignment across the organization.

Strategic planning is important, and one can readily assume that with a good plan, any business will prosper. Harappa’s Making Decisions course that includes effective strategies, frameworks and mental models that will help you avoid uncertainty and make smarter strategic goals. Check it out now!