for assignment status poea

• Apr 15, 2021
• 13 min read

How to get OEC from DMW/POEA (Direct Hire)

Updated: Mar 5

"It is a bird's imagination, not its wings, that determines how high it can fly ." ― Matshona Dhliwayo

In January 2022, POEA started using an online system to process the OEC application. You can access it via the DMW/POEA Online Services Portal . You have to sign-up on the e-Registration page, where you can upload all your documents.

You're probably reading this article because you got a job offer abroad, and a foreign company directly hired you. However, the Philippine government has banned employers' direct hiring of Filipino workers for overseas employment. Don't worry; you can still work abroad if you process and complete the required paperwork.

I remember when I was processing my documents; I met someone who would be working as a teacher in Taiwan. However, she was laid off at the airport because she needed the proper documents to work overseas. She got the wrong information and didn't know that she had to process the OEC first before she could legally work abroad. She told me she was crying at the airport and begging the personnel to let her go, but we knew that couldn't happen.

This incident reminds us that we must legally process all our papers before moving. I also did a lot of research because I was a first-time Overseas Filipino Worker (OFW) and had no one to ask what I was supposed to do. I also wrote this article to clarify some procedures others would face.

Before traveling abroad and working in a foreign company, you must get an Overseas Employment Certificate (OEC) from the Department of Migrant Workers (DMW). The DMW was formerly known as Philippine Overseas Employment Administration (POEA). I listed the requirements below and gave an overview of what to do on each step.

How to Process the Documentary Requirements

Processing the POEA requirements comes in two phases - Phase 1 and Phase 2 . To save time and resources, you must have all the necessary documents before going to DMW.

Old process: Once you're ready and have compiled the Phase 1 documents, you can schedule an appointment at POEA Main Office by emailing [email protected]. They will reply to confirm your schedule. You must print the email confirmation because the duty guard will also check it. You can also check how to schedule an appointment at the regional centers or units closer to your place.

New process: As mentioned at the beginning of this post, DMW now handles the processing of documents online . I also posted a simple guide on navigating the Online Services Portal .

1. Passport with a validity period of not less than one (1) year (Advisory No. 42, s2019)

Make sure that you have a valid passport to avoid delays. If you still need a passport, visit the DFA website to schedule an appointment to get a new one or renew your expiring passport.

2. Valid Work Visa, Entry/Work Permit (whichever is applicable per country)

If the employer issues visa assurance or guarantee, the same should be noted/acknowledged by the Government or Immigration Office on the job site.

Check with your employer about how your visa or work permit will be processed. It's either they do it, or you partially do it too. Each country has a different procedure for processing work visas, and they would ask you for additional requirements. You can do your research to set your expectations. Prepare your valid passport because you will need it for the visa sticker.

Some countries don't have their embassy in the Philippines, so others send their documents to the closest Asian country with their destination country's embassy. You may need to submit some requirements at the embassy because a personal appearance is also required. You can confirm with your employer whether they will pay for the visa processing, or you'll have to shoulder the expenses yourself. Most of the time, the employer pays for it. Sometimes, employers also hire relocation agencies to help process the required documents so you can relocate.

3. Employment Contract: Original copy of Employment Contract or Offer of Employment

Verified by the Philippines Overseas Labor Office (POLO)

Authenticated by the Philippine Embassy/Consulate for countries with no POLO

Apostille with POLO Verification (MC 8, s2019)

Apostille with Philippine Embassy Acknowledgement (MC 8, s2019)

The employment contract needs to be verified or authenticated by POLO. Inform your employer immediately that this needs to be done because most of them are unaware that the Philippines requires this. It will add a few more weeks to process your paperwork. You can check this article about How to Authenticate an Employment Contract at POLO .

You can check the POLO directory of each country, which includes their contact details. If your destination country is missing from the list, you can contact the nearest POLO to that country to verify if they can also process your contract verification.

For example, there's no POLO in the Netherlands, so I had to do it at POLO Berlin. I also know someone bound to Portugal who had to coordinate with POLO Madrid instead.

In this step, the employer is the one who should contact and coordinate with POLO. While waiting for your authenticated employment contract and visa/permit, you can also start compiling the other requirements.

4. Company Profile, Business license / Commercial registration of the employer

You can ask your employer to provide a copy of their business license/commercial registration. You could get the essential information (About page) from the company's official website or LinkedIn and print it out for the Company Profile.

5. POLO Endorsement Letter addressed to the Administrator seeking exemption from the ban on direct-hiring

This requirement is being processed together with the verification/authentication of the employment contract ( #3 ). Once completed, your employer can arrange a courier so POLO can send the original documents to your address in the Philippines. The shipping would take 1-2 weeks.

6. Additional country-specific requirements:

Canada – Labor Market Opinion (LMO), Labor Market Impact Assessment (LMIA), and Canadian Letter and Employer's Certificate of Registration from ECON (Province of Saskatchewan Executive Council or Saskatchewan Immigration Nominee Program (SINP) approval are required from workers to Saskatchewan instead of LMO

USA – Labor Condition Application and Notice of Action

Middle East and African countries – Contingency plan issued by the employer

I skipped this step because I was going to Europe. Check with your employer or relocation agency how the additional requirements will be processed. If you have questions, you can ask other OFWs working in these countries.

7. Additional documents to support your job application

The following documents are easy to collate because you already have them. If not, coordinate with your former school or employer to get the following documents:

Certificate of Employment (COE) or Business Permit (if self-employed)

Diploma and Transcript of Records (TOR) or Form 137

NC II / PRC License

Curriculum Vitae / Resume

Check your destination country or employer if they require you to submit the documents with Apostille (previously DFA red ribbon) , such as the diploma and TOR. I got the Apostille copy for some of my essential documents, like the birth certificate, because I needed it for municipality registration.

8. Notarized Statement

How the workers secure their employment with an attached photocopy of the employer's passport/ID and contact details.

The authenticity of the diploma, TOR, COE, and other certificates submitted.

For the affidavit on how the worker secured the job, you must describe how and where you submitted your application, the interview and hiring process, and how you got the job offer.

You must also submit the Affidavit of Authenticity of documents like COE, diploma, and TOR. You can check the sample affidavit below that I used when I processed mine. After making the affidavit documents, go to the nearest public notary in your area and have them notarized. It would cost around Php100 per notarized document.

After completing Phase 1, wait for your name to be listed on the DMW webpage for Direct Hire OFWs with Approved OFW Clearance . It takes almost a week of waiting, but it's worth it once you see your name. Print out the file and schedule an appointment with DMW for Phase 2.

1. E-Registration Account

Visit the DMW Online Services Portal to register in the worker's information sheet. After entering all the required details, go to My Resume and print it out. The DMW staff will take note of the ID number generated for your profile.

2. Compliance Form (if necessary)

This step depends on some terms and conditions outside your employment contract. You have to ask your employer to sign this document. The DMW staff will give you this form if necessary.

For the contract duration, the minimum is one year. If you have an indefinite contract period, DMW will ask you to put three years as the maximum in this document. It's also best to check and pre-assess if your employment contract meets the terms and conditions.

3. Valid Medical Certificate from a DOH-accredited medical clinic authorized to conduct medical exams for OFWs

For the medical exam, make sure that you check the DOH-accredited clinics or hospitals . They constantly update the list, so just Google searches the DOH-accredited clinics for OFWs for the latest list. DMW will not accept medical certificates from other clinics/hospitals that are not accredited.

To save time thinking, I did mine at Supercare Makati , where you can set an appointment online. I got the results within a week. The amount I paid is around ₱2,000-₱3,000. You might need to repeat some tests if they find problems with your medical exam result. The validity of the medical certificate is three months.

4. Pre-Employment Orientation Seminar (PEOS) Certificate

You can complete the PEOS whenever you want to. You can access it for free online; it only requires registering. You must take the eight modules and answer a short five-question quiz at the end of each module to move to the next one. After completing the modules, you will get the PEOS Certificate that you have to print out.

5. Pre-Departure Orientation Seminar (PDOS) Certificate issued by OWWA

You can attend the PDOS after you finish Phase 1 and do it online. There is a registration fee of around ₱400 that you can pay at the POEA cashier. The seminar will only take an hour or two, but you'll get important information to help you prepare before traveling abroad.

If you're doing the PDOS in person, make sure you have a photocopy of your passport because the staff will also ask for it. After attending the seminar, you will finally get the PDOS certificate.

6. POEA Clearance (for employers under Section 124d of the POEA Revised Rules & Regulations)

You must print out and bring the clearance posted by DMW about Direct Hire OFWs with Approved POEA Clearance , with your name in it.

Once everything is settled and you have paid the necessary fees, you will get the Overseas Employment Certificate (OEC). It is a green paper or receipt that the DMW staff will give you after paying all the necessary fees. The immigration officer at the airport will look for this before you are allowed to travel, so keep it.

On your departure day, and if you're a first-time OFW, you would need to first go to the POEA section at the airport (NAIA) for verification because sometimes your details as OFW is not in the Bureau of Immigration system yet. If immigration already has your details, you must no longer go to the POEA desk.

7. Proof of certificate of insurance coverage covering at least the benefits provided under Section 37-A of RA 8042 as amended (Repatriation of Remains/Mortal Remains/in case of death)

Most of the blogs I read suggest the Paramount Life & General Insurance Corporation if you're looking for OFW insurance, so I got mine from there too. You can check their OFW compulsory insurance page for more details and apply online. If you have questions, you can contact them through email at [email protected], and they usually reply immediately during weekdays. You can also give them a call.

You can directly apply for OFW Insurance online. You will immediately get the certificate after completing the payment.

The last time I checked, the costs of their yearly premiums in USD were as follows:

1 year: $ 40

2 years: $ 80

3 years: $ 120

DMW/POEA Fees

At DMW/POEA, you must also pay the following fees: around ₱6000-₱7,000.00 in total. You can check with them about the updated fees too.

POEA Processing Fee = USD 100 or its PHP equivalent

OWWA Membership Fee = USD 25 or its PHP equivalent

Pag-IBIG Contribution Fee = PHP 300

PhilHealth Contribution Fee = PHP 2,400 for one-year coverage (optional)

During the PDOS seminar, the POEA staff informed us that the insurance, POEA & OWWA fees are in USD because the employers are supposed to pay for them. But most of the time, we Filipinos shoulder these amounts to avoid an additional nuisance in requesting the employer to pay these fees.

Please do not give your documents to fixers or anyone claiming they are from an agent who will help you process your papers. I've read forums saying that they're charging a lot of fees. Besides, you can do it yourself.

Time Estimates

Many people have asked me about the time estimate to process everything before they can get the OEC. But this is a tricky question because it can happen differently to anyone depending on different circumstances.

In my case, I was processing mine when the Covid-19 pandemic and lockdown started, so there was a very long waiting time before I could get my OEC. Several offices closed in the Philippines, my destination country, and POLO Berlin.

I've also seen some cases where some workers could not get a visa because the destination country is looking for additional certifications or a college/university diploma that they still need to get.

The medical exam can take a week before you get the results. There were also instances when someone had problems with their medical tests, so they had to wait a little while until everything returned to normal. They had to follow a particular diet, especially for people with high blood sugar or hypertension. The cases are different depending on the health situation of someone.

The visa application differs for each country; you can contact your employer for details. You must also obtain a visa sticker on your passport, which can take about two weeks.

Contacting POLO also takes some time. Give yourself about 2-4 weeks in this step. They also need to send the original documents to your Philippine address, which will take another 1-2 weeks.

The DMW Phase 1 can take 1-2 weeks. As soon as you get the schedule for Phase 2 and you can submit the original documents, there's a great chance you'll get your OEC shortly.

Only book a plane ticket when you have the complete requirements. Give yourself two months or so to process everything else. Refrain from giving yourself a tight schedule where you'll rush, but you'd feel anxious when things are going differently than your plan.

Expenses/Other Responsibilities

I got questions about who should pay for what and who will do what. If it is a similar scenario for others, I want to add them here.

If you're a direct hire, you can do all the DMW/POEA processes yourself. You don't need a local Philippine agency for that.

Usually, the employer would arrange a relocation agency to help you move to the new country. They ensure that you arrive in the destination country with complete legal documents. You'll be in touch with that relocation agency throughout the whole process.

If no relocation agency is arranged for you, ensure you're always in contact with your employer or HR. Keep them updated. Don't be shy or scared to ask questions for clarification, and tell them what else you need to do on your side before you can move to the new country.

The employer also pays for the plane ticket, or you can reimburse it. Some employers will also give you an allowance during your first month in the new country.

Make sure that you have enough savings. Moving to a new country can be overwhelming, especially if they have a high cost of living. The fees are always way more than what you used to pay in the Philippines, so prepare for that and accept that it's the way it is. You may be earning more, but you'll also be spending more.

A piece of advice, don't get anxious or impatient because of the lengthy process. You can do it, and I know you can move to a new country and start working in a new job. Enjoy, and good luck!

I hope the information in this blog post can help you. If you have questions, please comment below or send me a message. I'll be glad to answer your inquiries.

Q1: How much do I need to pay to get an OEC?

A: At DMW, you'll need to pay around ₱6000-₱7,000. You need to pay separately for the medical exam which can cost ₱3000. The OFW insurance costs $40 for a one year membership.

Q2: How can I verify my employment contract at POLO?

A: Please refer to this blog post https://www.liezlasis.com/post/how-to-verify-an-employment-contract-at-polo-direct-hire .

Q3: What if there's no POLO in my destination country?

A: You can coordinate to the POLO that's closest to your destination country. Some POLO also processes the contracts of other countries. If that's still not possible, please coordinate with the Philippine Embassy on your destination country.

Q4: Can I process the contract verification in the Philippines?

A: No. It has to be done at POLO or Philippine Embassy of your destination country.

Q5: Who is going to process the contract verification at POLO? Is it the employee or the employer?

A: It has to be done by your employer. You can get in touch with POLO or PH Embassy to check about the process, but this should be done by the employer.

Q6: What's the status of my OEC application?

A: I am not affiliated with DMW or any other agency so I wouldn't know. Please get in touch with DMW regarding the status of your OEC application. You can also see this on the DMW online services portal where you uploaded your documents.

Q7: Do you know any agency that can process my OEC?

A: No. I am not affiliated with any agency and I didn't use one. As a direct hire, I have the capability to process the documents by myself.

Q8: How long does it take to process the OEC?

A: It varies. If you have all the required documents ready without any problems, you have a valid visa and a verified employment contract, then you can possibly do it within one month. If you're not sure, give yourself a minimum of two months. This can also take longer depending on the requirements.

Q9: What are the requirements to get an OEC? Is this list updated?

A: The requirements are already described in this blog. They're still the same. The process might be different if DMW made some improvements on their side.

Q10: Where can I submit the requirements?

A: Please sign-up at DMW Online Services ' e-Registration. You can upload the scanned copy of your Phase 1 and Phase 2 documents on this website. This is also where you can see the progress of your application.

Q11: Is there a faster way to get OEC?

A: There's no short-cut in getting the OEC. You need to complete all the requirements and follow the Phase 1 and Phase 2 process. Make sure you have sufficient and complete requirements to avoid delays.

Q12: Can you help me find a job abroad?

A: Unfortunately, I am not a recruiter nor an agency that could help in the hiring process. Please look up online at reliable sources where you could send your job application. You can also check on LinkedIn and see if there are openings at the country where you want to move.

I am getting hundreds of messages so I could not reply to everyone anymore. Please leave a comment on the post so others could see your questions or others could answer them. Thank you. :)

• Expat Odyssey

Recent Posts

How to Verify an Employment Contract at POLO (Direct Hire)

How to Navigate the DMW Online Services Portal

131 Comments

You ’re a directly hired and the employer fast track to send your offer letter and employment visa as they need you urgently to join them but somehow got delayed on your expected joining date just because of these some none sense processes!!! We’re living in a tech world era but our system still in JURASSIC ERA! From DMW/POEA up to the Bureau of Immigration, our Kababayan trying to find their luck abroad still suffers in the hands of our own government agencies that supposedly assisting us and should be helping us to make the process much easier and faster, unfortunately it’s the opposite! Nobody can blame those Kababayans choosing the other route using visit visa. WAKE UP PHILIPPINE GOVERNMENT AGENCIES…

Hello again, may I ask po where can I get the compliance form. Regarding po sa PDOS diba po sa CFO mag register, kasi I am bound to New Zealand the CFO informed me na I don't need it dw. Naguguluhan ako huhuhuhu

CFO is for au pairs, those with partner visa, etc. You have to do PDOS with DMW/POEA if you're a direct hire.

For the compliance form, they normally give it during Phase 2 if they think your requirements are not sufficient.

Hello and good evening. I am done with Phase 1 on the DMW website. It says for approval, and I need to submit requirements for Phase 2. However, I can't provide the PDOS certificate because, according to the CFO, those with work visas (AEWV) bound for New Zealand don't need PDOS. I already uploaded my PEOS, insurance, NBI, and medical certificate. I really don't know how to secure PDOS. Thank you po sana mabasa nyo.

Hello and Good afternoon po !!!

I have an issue regarding my DMW e-registration for direct hire.

Since i already down loaded and finalized all the documents for phase 01. validation are done completed then the DMW evaluator write a letter address and submitted/forwarded to [email protected]

The hardest thing is my documents is not approved meaning denied.

the answer of the clearance officer is ( the Restriction of labor market in Ethiopia.)

I have a valid visa ,valid contract documents and air ticket and other related documents to finalized only the OEC is lacking.

My question is where is the circular memo stated the restriction of labor market in Ethiopia are not allowed to process? How come that my employe…

I think it's best to contact DMW regarding their evaluation and to see where the memo is coming from. I'm not familiar with the memos on different countries and the only thing I can do is to also look it up online, if that information is available.

Good luck and I hope it works out for you.

How about for unskilled worker mam ?

Sending Virtual Hug...

How to Use POEA Helpdesk Online

The Philippine Overseas Employment Agency (POEA) is the government agency that is established to uphold excellence in employment standards through their various programs and projects that are designed to aid and boost labor processes and make Filipinos job-ready abroad. One of these is a digital helpdesk platform, POEA Helpdesk, that serves as a one-stop site for major concerns that the office caters to.

Also Read:  List of POEA Online Services for Filipinos

Table of Contents

What is the POEA Online Help Desk?

The POEA Helpdesk is an online platform where OFWs and recruitment agencies can request for technical support and ICT assistance for recruitment, employment, and other labor concerns.

This is made possible through a digital ticketing system which makes for a more systematic and convenient way of providing services to millions of Filipinos in the country and abroad.

This project was first launched in June 21, 2021 and covers registration, management, and support database systems for workers’ registration and the POEA Online Processing System for the Balik-Manggagawa (POPS-BaM) program.

The POEA Helpdesk allows for an easier and hassle-free support service as it removes the fatigue from long lines and physical set-ups out of the equation. But more than that, the onset of COVID-19 cases in the country since 2020 has also made government services more adaptive through the digital wave. This, then, makes processing requests more secure.

Registering through the POEA Helpdesk also allows its users to:

• Forward their concerns regarding employment and OFW registration in the comfort of their homes or personal spaces;
• Access other OFW concerns in the same website;
• Request for updating, editing, and correction of their personal and/or employment information, and;
• Request for troubleshooting, replacement, and resetting of accounts.

How to Register in POEA Helpdesk Online

The POEA Helpdesk website is as simple as it is functional. It features the government agency’s services on online registration, the revamped Balik Manggagawa program, as well as records management.

A series of steps and frequently asked questions follow the selection of the service and concern, to which users may opt to check and contact a POEA Helpdesk Staff for. Upon the request for a POEA Helpdesk staff, a digital ticket will be sent to the user, which they will use as reference for their service.

A detailed ticketing registration and tracking process is described below:

• Go to https://onlineservices.dmw.gov.ph/onlineservices/public/OFWtickets.aspx to access the new POEA Helpdesk website. You should be directed to a webpage containing the POEA Helpdesk banner and a welcome note. Click Continue to start the registration process. You will be directed to a webpage containing five major steps of the registration, with the first one being shown in the page.
• On the Select Service item, select the service you have a concern on. This can be about e-registration or Balik Manggagawa online services, or about records management.
• On the Select Concern item, select the specific concern you would like to have addressed. Depending on the service, options for concerns may vary.
• Frequently asked questions (FAQs) will be presented upon submission of the concern. You may opt to check such questions should they be related or relevant to your concern.
• If the selected concern has been addressed by any one of the consequent FAQs, click Next to proceed to the account identification process. You will be directed to select your account retrieval method.
• Provide your name and birthday in the account retrieval form to record your concern and verify your registration.
• Upon submission and verification of account details, you will be directed to the ticketing process. Select the nearest processing site from your location and input your concern details as well as your contact information.
• Verify all entered information, then click Submit Ticket . The system will be providing you with an electronic ticket which you will use to track your concern.

A virtual walkthrough of the online helpdesk may be accessed through this video:

In this video, a brief introduction and rationale of the newly revamped POEA Helpdesk is given, along with a quick run on the ticketing registration process. Frequently asked concerns were also presented and explained.

Frequently Asked Questions

Here are some common questions and answers about this service:

1. What is the POEA Helpdesk?

The POEA Helpdesk is a free online platform designed to offer and manage OFW and recruitment and manning agency-related concerns in a more systematic and convenient way through a digital ticketing system. The newly revamped website deals with issues on account and records management as well as concerns of e-registration and Balik Manggagawa program.

2. Does this platform only cater to OFWs?

No, the POEA Helpdesk also caters to new applicants of POEA online registration, apart from current and returning OFWs.

3. Am I limited to only one ticket per appeal or concern?

Yes, each user is only entitled to one (1) digital ticket per concern. This is in order for the helpdesk staff to properly and adequately address submitted concerns.

4. Why does my concern lead to nothing when I select it in the webpage?

As updates on the integrated website only began on April 30, 2022, its database is yet to be reflected in the website’s features. This means that it will also take some time for all concerns, such as addressed FAQs, to be presented in the newly revamped website. However, should you need further assistance, please directly contact the POEA Manpower Registry Division by sending them an email at [email protected] .

5. What can I do if my concern is not addressed in the presented FAQs?

Should the website’s FAQs and common troubleshooting be insufficient for your concern, you may directly contact POEA through the Manpower Registry Division by sending an email to [email protected] .

6. What about my previous ticket in the old POEA Helpdesk?

Since its establishment in June 2021, all agency helpdesk ticketing systems have been disabled to encourage the use of the online system. Appeals and concerns brought through the old system that haven’t been addressed may be brought once again through the new system.

The POEA Helpdesk aims to be a one-stop site for OFW and manning agency-related issues. Consistent with its thrust to provide and achieve a higher level of efficiency, the POEA has brought in a quick, easy, and convenient way for millions of returning, current and aspiring migrant workers to  pursue their overseas career for the betterment of the country.

For more information on the POEA Helpdesk, visit their official website at www.poea.gov.ph or their official Facebook page at www.facebook.com/dmw.gov.ph .

3 Ways to Verify if Your Recruitment Agency is POEA Licensed

If you’re searching for opportunities to work abroad, you first need to confirm some important information before engaging with any recruiter about job openings.

Many Filipinos aspire to work overseas with the goal of supporting their families in the Philippines. And with this goal as their focus, they are easily enticed by every job offer that comes their way. It is quite common for them to overlook the most essential details that they need to validate before engaging with recruiters and their lucrative job offers.

As of June 13, 2020, the Philippine Overseas Employment Administration (POEA) has 1,269 agencies, registered with valid licenses within their database.

Despite this, illegal recruiters are still out there. And unfortunately, there is still a lot of confusion among job seekers when it comes to identifying whether a recruitment agency is legitimate or not.

We have seen many aspiring Overseas Filipino Workers (OFWs) suffer through terrible experiences. And we are going to help you avoid the pitfalls that others have encountered. You need to protect yourself from misinformation and equip yourself with the knowledge of how legal recruitment agencies should operate, or else you can be at risk to losing your hard earned money.

Don’t be a victim of illegal recruitment. Learn how to determine the legitimacy of agencies and job offers.

What Makes a Recruiter Legitimate?

Employment agencies should first and foremost be licensed by the POEA to operate and to be able to place workers abroad. But your observation should not stop there. Our previous post about illegal recruiters will help you learn more about the Do’s and Don’ts of applying abroad.

The following essential factors will confirm whether a recruiter is legitimate or if the job they’re presenting is valid.

License Number

This is the rule for overseas recruitment in the Philippines. If there is a job abroad for Filipino workers, you can only apply for it via a local recruitment agency. And that agency must be accredited by the POEA. 

If the agency does not have a POEA license number that means the company you are applying to is an illegal recruiter.

Employer Accreditation Number

A foreign principal or employer must undergo a process of accreditation through a licensed staffing agency and the POEA , the central governing body for overseas workers in the Philippines.

This is a crucial step that legally authorizes a foreign principal or employer to recruit Filipino workers.

A Job Order refers to the job posting or requisition. A Work Order is specific to that worker and that job. It includes an agreed-upon hourly billing rate, cost allocation, length of assignment, and other elements used to track that specific combination of person and position.

The agency will only contact the qualified applicant when the Job Order has been approved by the POEA and there is already an employer ready to interview and hire applicants.

If you want to work abroad quickly, it is not enough that you apply for overseas job openings. You need to apply for an overseas job opening with an approved job order from the POEA.

To check whether the position you’re targeting has an approved Job Order, visit the POEA Job Orders page and select the recruitment agency you intend to apply with from the drop down menu.

Where to Search for Licensed Recruitment Agencies?

Visit the POEA Website to confirm the legitimacy of any recruitment agency. It contains the Status of Recruitment Agencies.

You will be able to see for yourself and determine whether that specific manpower agency you’ve just heard of, or perhaps had a meeting with, is accredited or licensed by the POEA to operate in the Philippines.

It would benefit you greatly to learn more about the POEA , and how they serve aspiring OFWs like you.

You can also go to the POEA office located at Blas F. Ople Building, Ortigas Avenue corner EDSA Mandaluyong City . You can go directly to the customer service representative inside the building and inquire about the status of the agency. This option will cost you time and money. We recommend trying to call or send an email first. Your questions might be answered and save you from having to make the trip.

What Details to Check in Recruitment Advertisements?

What is Considered as a Recruitment Ad?

The POEA states that advertisement for overseas employment shall include the publication of job vacancies in any form of communication, such as press releases, printed materials, or advertisements in radio, television, cinemas, internet, social media and other electronic forms, billboards, moving and human advertisements, and ad boards.

What to Look for Inside an Ad with Approved Job Orders?

1. Name, address and POEA license number of the agency;

2. Name, address, POEA registration/accreditation number and worksite of the accredited principal/employer;

3. Skill categories and qualification standards; and

4. Number of available positions and salaries net of foreign income tax.

What to Look for Inside an Ad for Manpower Pooling?

Licensed recruitment agencies may advertise for manpower pooling when the prospect employer has not secured approved Job Orders yet subject to prior approval of the POEA and compliance with the following conditions:

1. The advertisement shall indicate the phrases using large font sizes in the ad:

• “for manpower pooling only”
• “no fees in any form and/or purpose will be collected from the applicants”
• “beware of illegal recruiters and human traffickers”

2. The advertisement shall specify the following:

• name, address and POEA license number of the agency
• name and worksite of the prospective or accredited principal/employer
• the skill categories and qualification standards

Who can Advertise for International Recruitment?

Accredited principals or employers may advertise overseas job vacancies only through POEA-licensed recruitment agencies or through the Administration.

Subscribe now to receive informative newsletters just like this one!

It is wonderful to have big dreams and aspire to create a better livelihood through working abroad. To make this happen and avoid illegal recruitment traps, keep yourself well-informed. Proactively seek accurate information and save yourself from all the terrible things caused by those who offer quick and fast results. These are always too good to be true. And you know very well that there are no shortcuts to success.

Gaining a better understanding of how legitimate Philippine-licensed agencies work is key to making your dreams a reality. As always we’re here to support you every step of the way, to help you achieve your career goals!

Think you’re ready to apply for a job abroad?  Take a look at our international job openings, and click Apply Now! Our recruitment team will review your CV immediately.

Latest News

PPS Paves New Path for Filipino Canadian Nurses to the U.S.

Unstoppable Dreams: A Nurse’s Incredible Journey in America

USRN Game-Changing Offer: Annual Salary Increase & $10K Signing Bonus at Latitude 36 Nursing, Inc.!

No NCLEX / IELTS? No Problem! Qualified Nurses Welcome to Interview with Latitude 36

Monthly US Visa Bulletin For PH Nurses | August 2022

Unistaff Content Team

This article was put together by Unistaff's team of researchers, creative writers and content creators. We pride ourselves by publishing the most updated pieces of content in our blog section to enable you to make well informed decisions.

Universal Staffing Services Inc. (POEA License No. 35-LB-022019-R) has been a trusted International Permanent Staffing Firm for more than two decades, maintaining its prestige and reputation as one of the best in the country. Our source of pride comes from placing over 30,000 top-class professionals in the Gulf Region, Africa, South Asia, South-East Asia, United States, and Europe in Academic, Engineering, Skilled, Administrative, Hospitality, IT and Healthcare settings.

Our Community

Connect with us.

FAQs about POEA Online Processing System for Direct Hires (POPS-Direct)

Even after the function and power of seven different agencies had been consolidated into what is now known as Department of Migrant Workers (DMW) , a lot of rules promulgated by the POEA regarding the recruitment and deployment of OFWs remain in place. Having said that, the rules relating to direct hires between foreign employers and Filipino workers remain unchanged as well.

The Department of Migrant Workers (DMW), formerly known as the Philippine Overseas Employment Agency (POEA) , is a government agency mandated to protect the rights and welfare of overseas Filipino workers (OFWs) .

In this article, we delve further into the rules regarding the POEA Online Processing System for direct hiring (POPS-Direct) of Filipino workers. We rounded up all the common questions and answers relating to the Direct Hire Ban mandated by Article 18 of the 1974 Philippine Labor Code.

We also looked into the exemptions and regulations to the ban, along with all the questions you may have regarding POPS-Direct and its relation to the Migrant Workers and Overseas Filipinos Act of 1995 (RA 8042) as amended by RA 10022 of the Revised POEA Land-based Rules and Regulations governing the recruitment of land-based overseas Filipino workers (2016) and Memorandum Circular No. 8, Series of 2018.

Table of Contents

Also Read:  From POEA Online to DMW Online

Frequently Asked Questions Regarding POEA Online Processing System for Direct Hires (POPS-Direct) and Direct Hires in the Philippines

In this guide, we checked everything there is to know about the DMW (formerly POEA) mandates for prospective foreign employers and directly hired overseas Filipino workers (OFWs) in the Philippines.

1. What is direct hiring for overseas employment?

Direct hiring, as the name suggests, refers to the process of recruiting and hiring employees directly, without going through or getting the assistance of a licensed recruitment agency in the Philippines. (RA 10022, GBR No. 3, Series of 1994 and Memorandum Circular No. 7, Series of 2003).

2. Why is there a Direct Hire Ban?

In accordance with Article 18 of the RA 10022 of the 1974 Philippine Labor Code, direct hiring of Filipino workers by foreign employers without going through a licensed recruitment agency in the Philippines is generally prohibited, except for select instances. This ban was also reiterated in the provisions of RA 8042.

According to these laws mentioned earlier, any foreign employer intending to hire an OFW must recruit through Philippine-licensed employment/recruitment agencies. As mentioned earlier, however, there are exemptions to the ban and these exemptions were enumerated in the POEA Memorandum Circular No. 8, Series of 2018. The same lists all the categories of employers who are exempted from the ban on direct hiring, and are therefore allowed to employ OFWs without going through an agency. It also provides the specific guidelines on how these employers can proceed with the registration of their direct hires with the DMW.

3. Who are exempted from the Direct Hire Ban and are allowed to directly hire workers?

According to the POEA Memorandum Circular No. 8, Series of 2018, the following employers are allowed to directly hire Filipino workers:

• Members of the diplomatic corps;
• International Organizations (ex. United Nations, ASEAN);
• Heads of state and government officials with the rank of at least deputy minister; and
• Lower-ranked members of the diplomatic corps and international organizations or heads of state and government officials, but only if their requests to directly hire Filipino employees are endorsed by the Philippine Overseas Labor Office (POLO), or the Head of Mission, if the POLO is not available;
• Professionals and skilled workers with duly-executed and authenticated contracts that says that the terms and conditions of such are over and above the standards originally set by the POEA. Note that for cases like this, employers are not allowed to hire over five (5) professionals and skilled OFWs if they are hiring for the first time. For the purpose of determining the number, workers who are hired as a group, as in the case of music bands or dance groups, are counted as one; or
• Workers hired by their own relatives or family members who are permanent residents of the host country. Note that this does not cover domestic workers like live-in caregivers, care workers, or household service workers. For domestic workers who are to work for family members or relatives, employers may refer to the terms and conditions of the POEA Memorandum Circular No. 5, Series of 2018 for their reference.

4. What documents should be presented by the direct hire worker?

Workers who are hired directly by foreign employers who are exempted from the Direct Hire Ban must present the original copy along with one (1) photocopy of the following documentary requirements. These documents will be used by DMW for the evaluation, processing, and issuance of a DMW/POEA Clearance and Overseas Employment Certificate (OEC).

Here are the required documents from direct hire workers – regardless if they are Professional, Skilled, or Household Service Workers:

• Verified original employment contract;
• Passport, with validity of at least six (6) months before the date of intended departure from the Philippines;
• Valid work pass or In-Principle Approval (IPA);
• Certificate of medical fitness to work issued by a DOH-accredited medical clinic for OFWs;
• Proof of certificate of insurance coverage covering at least the benefits provided under Section 37-A of the amended Republic Act 8042;
• Notarized statement by the worker on how the job was secured, along with a photocopy of the employer’s passport/ID and contact details; and
• Certificate of attendance to OWWA’s Pre-Employment Orientation Seminar (PEOS) and Pre-Departure Orientation Seminar (PDOS).

The list of these requirements can also be viewed at the POEA Online Processing System for Direct Hires (POPS Direct).

5. Where can a worker process their employment documents as a direct hire?

Armed with the documentary requirements for direct hire workers, Filipinos who have secured overseas jobs as direct hires are required to go for an online evaluation via the POEA Online Processing System for Direct Hires (POPS-Direct). They can then choose their preferred processing site and make an appointment.

To get started, direct hires must:

• Visit the DMW website at https://www.dmw.gov.ph/.
• From the homepage, scroll down and click on the Online Services tab.
• Click the Direct Hire Processing card and you will be redirected to https://onlineservices.dmw.gov.ph/OnlineServices/POEAOnline.aspx.
• On this page, you may make an appointment by clicking the Make Appointment button.

Note that once the appointment is made, the direct hire applicants may proceed to the Window Counters of the Direct Hire Assistance Division (DHAD) or the DMW Regional Centers and Units that they have selected in their appointment scheduler.

6. How does an employer or their authorized representative process the registration of their direct hires?

For employers or their authorized representatives who will be processing the registration of their direct hires, these are the steps you need to take to do so:

• Set an appointment.
• Original copy of the Employment contract signed on each page by the employer or the authorized representative. Note that the contract must contain terms and conditions, which are over and above the DMW employment minimum standards. Note: Please check Section II b & c of the POEA Memorandum Circular No. 8, Series of 2018 for the DMW minimum standards and additional standards for professionals and skilled workers.
• Most recent photocopy of company profile
• Most recent photocopy of company Accounting and Corporate Regulatory Authority (ACRA) of the current year
• Most recent photocopy of business license or commercial registration of the employer
• Photocopy of the worker’s work pass, be it an E-Pass, S-Pass, Work Permit for Non-Domestic Worker, or an IPA;
• Photocopy of data page of the worker’s passport showing at least six (6) months of validity before the date of intended departure from the Philippines
• DMW Compliance Letter;
• Confirmation;
• Proof of Payment of the Verification Fee
• Once the documents are verified, you may collect them along with your POLO endorsement letter on the indicated claim date
• You will then have to send the verified documents to the worker who is being directly hired in the Philippines

7. How long will it take before the worker can secure an Overseas Employment Certificate (OEC) through the Direct Hire Process?

As per the POEA Advisory No. 3A Series of 2022, evaluators have to give feedback within the seven (7) working days of ISO Process Cycle Time for the approval of the request for clearance from the direct hire ban. It may, however, vary depending on certain circumstances like the following:

• For employers who are either members of the diplomatic corps; international organizations; heads of state and government officials with the rank of at least deputy minister, the direct hire OFW may be given an appointment for OEC issuance within a day or two, or as requested once the complete Phase 2 documentary requirements are uploaded.
• For workers whose employers belong under MC No. 8, Series of 2018 – Item d2 or those who were allowed by the Office of the DMW Administrator, the DMW Clearance from the ban on direct hiring is prepared for approval when complete documents are submitted for Phase 1 Online Evaluation. Once they receive the Approved Clearance from the Direct Hire Ban, the status in the POPS Direct will indicate “Approved.” Only then can the direct hire OFW can move forward to upload their Phase 2 documents. Once the complete Phase 2 documentary requirements are uploaded, the OFW may be given an appointment for OEC issuance within the day or the next day or as requested by the OFW.

8. How will OFWs know that their application for POEA clearance from the direct hire ban is approved?

POPS-Direct will provide the worker with the status of the direct hire application for clearance from the direct hire ban. They will also have a notice of approved clearances for direct hires posted in the DMW website.

9. How long is the validity period of an OEC?

An OEC is valid for two (2) months or a total of sixty (60) days from the date when the OEC was issued. Note, however, that while it has a long validity period, an OEC can only be used once for a single exit from the Philippines.

Are you a direct hire worker looking to get an OEC? Learn How to Apply OEC from POEA for Direct Hire Workers today!

10. Why do we need to verify, authenticate or get acknowledgement for an apostilled employment contract?

This question is best answered by quoting Part III, Rule I, Section 95, Paragraph 2 of the 2016 Revised POEA Rules and Regulations governing the recruitment and employment of Land-based Overseas Filipino Worker (OFW):

The clause reads,

“Verification shall refer to the procedure being conducted or applied by the Labor Attache to ensure that all the employment rights, benefits and welfare of Filipino migrant workers at the worksite are duly protected. The Labor Attache shall also ensure that the employment contracts of overseas Filipino Workers are consistent with the prevailing employment laws, standards and practices in both the Philippines and the host country, and that the documentary requirements for overseas employment as required by the Administration are complied with.”

Having said that, it seems that the verification process is more about confirming compliance than anything else. It’s a way for the Labor Attache to do their job and ensure that the OFW, though directly hired, will have the protection of the government even when they do not have agencies to run to in times of trouble.

11. Where should the employment contract be verified or authenticated?

Under the Memorandum Circular No. 8, Series of 2019 published on 29 August 2019, the employment contract needs to be verified by the Philippine Overseas Labor Office (POLO) if there is a POLO over the jobsite for countries which are signatory to the Apostille Convention. If there is no POLO in the destination country, then it will need to be acknowledged or authenticated by the Philippine Embassy/Consulate in the country which is to be the OFW’s jobsite.

To learn more about getting your documents apostilled, read this: Apostille: Step-by-Step Guide to Authenticate Documents in DFA

12. How will it be determined if an employer has already hired five (5) directly hired workers?

The best way to find out if the foreign employer has already hired the allowable number of direct hires is to check for it via the POEA Verification System. The system should show the data of all workers directly hired by their employer. Note that this is of particular importance since an employer is only given a one-time opportunity to directly hire five (5) workers. Their succeeding workers to be recruited shall then be required to go through documentation in partnership with a Philippine-licensed recruitment agency.

13. Can employers with expired/canceled accreditation to a licensed recruitment agency directly hire?

Yes. Employers who previously had accreditation with a Philippine-licensed recruitment agency may be allowed to directly hire workers, if and only if their accreditation has expired or was canceled. Based on MC No. 8, Series of 2018- Section VIII on Non-Exemption for Employers Accredited with a licensed Philippine Recruitment Agency (PRA), this can only be allowed one year after the accreditation has expired or was canceled.

14. What is a Pre-Employment Orientation Seminar (PEOS)?

The Pre-Orientation Employment Seminar (PEOS) is a mandatory requirement for aspiring OFWs. It is an online seminar that doubles up as a tool to educate the aspiring migrant Filipino worker about what it is like and what to expect when applying for work overseas. This online seminar which can be accessed through the DMW website, www.dmw.gov.ph under the Online Services tab. After undergoing the PEOS online seminar, the worker will need to print out the PEOS certificate which is part of the requirements for the Direct Hire Phase 2 process.

For more information about getting a PEOS certificate, check out our previous article entitled, How to Register Pre-Employment Orientation Seminar (PEOS) Certificate Online.

15. What is the E- registration for?

The DMW E- registration is an enhanced online registration that every aspiring OFW must go through. This registration provides the OFW with a reference number for the encoding of the OFW’s Overseas Employment Certificate (OEC) and is also accessible via the Online Services tab in the DMW website, www.dmw.gov.ph.

Read Also:  How to Register in POEA? A Complete Guide for Land-based Applicants

16. What is a compliance form?

A compliance form is a form issued to a direct hire employer when the employment contract they provided to the worker lacks any of provisions required by the standard DMW employment contract. Once issued, the employer has to sign and stamp the compliance form with the company seal or logo, and it will then become part of the worker’s employment contract. The Compliance Form is required to be submitted during the Phase 2 – Direct Hire Process for the OEC issuance.

17. What is the legal basis of the mandatory life insurance coverage for OFWs and its benefits?

The mandatory insurance coverage for OFWs is made legal by the provisions of the Migrant Workers Act, otherwise known as the RA 8042. According to the law, the mandatory insurance offers benefits to cover for the following situations:

• Death: Loss of life due to accident;
• Permanent Total Disablement due to an Accident;
• Permanent Partial Disablement due to an Accident;
• Accident Medical Expenses Reimbursement;
• Repatriation of Remains – Expense Reimbursement.

Note that the Certificate of Life Insurance shall be required for submission as part of the documentary requirements during the Phase 2 – Direct Hire Process for the OEC issuance.

18. When is the worker allowed to take the Pre-Departure Orientation Seminar (PDOS)?

Once the OFW has submitted all the documentary requirements, secured the OEC, and is already in the process of preparing for deployment, the POPS-Direct system will recognize that the OFW is ready and will provide the registration form to take the Online PDOS given by the Overseas Workers Welfare Administration (OWWA). The form will be emailed to OWWA and the OFW will be given an online schedule to take the PDOS.

Read about taking PDOS in this previous article entitled, How to Attend PDOS (Pre-Departure Orientation Seminar).

19. When must the worker secure a medical certificate?

The would-be OFW is encouraged to secure a medical certificate when the approved DMW clearance is released. That way, there won’t be any delay in submission upon reaching the Phase 2 of the direct hiring process. Note that for the medical certificates, only those issued by a DOH-accredited clinic for OFWs is acceptable for the issuance of an OEC.

20. When should a worker’s flight be booked if employment documents are processed through the direct hire facility?

According to the provisions of the Advisory No. 38 Series of 2018, flight bookings, departure schedules, and itinerary should only be finalized and confirmed by the employer once the DMW Clearance (formerly POEA Clearance) is issued to the worker. It also states that the availability of a booked airline ticket is not required during the evaluation.

21. How much does an OEC cost?

The cost for the issuance of OEC varies depending upon the US Dollar conversion rate. Nevertheless, OEC costs and related fees are as follows:

DMW OEC Processing Fees (DOLE D.O. 28, s. 1992) – $100 OWWA Membership Fee (RA 10801 IRR Rule IV Sec. 8) – $25 Pag-IBIG Contribution (RA 9679 IRR Rule V Sec 1d Memorandum Circular No. 06, s. 2010) – Php 100 per month PhilHealth (PhilHealth Circular 2016-0031) – Php 2,400

22. What is a DMW OFW Record?

DMW OFW Record refers to the full documentation that the DMW has of an OFW once an OEC was issued at the DMW Main Office, Regional Offices, Extension Units or BM Mall Processing Centers.

Learn How to Request for Your OFW Information Sheet from POEA by reading our previous article about it.

23. What are the documentary requirements needed by the Bureau of Immigration (BI) from an OFW at the airport terminal?

The Bureau of Immigration (BI) requires the following documentary requirement from the OFW before allowing him to leave the Philippines for his jobsite abroad:

• Passport with a validity of at least one year at the time of submission for evaluation, as mandated by the POEA Advisory No. 42, Series of 2019
• Valid Work Visa/Entry or Work Permit
• POLO-Verified or Philippine Embassy Authenticated Employment Contract

Now, before we wrap up the article, let’s go through a quick recap! POEA has since become DMW courtesy of the former president’s initiative to create a consolidated agency that will take care of everything related to migrant Filipino workers. Despite the change, some rules remained the same and one of them is the rule regarding the Direct Hire Ban. Though there may be exemptions to the rule, it is generally prohibited for foreign employers to directly hire OFWs without having to seek assistance from recruitment firms licensed in the Philippines.

In this article, we looked into the exemptions to the Direct Hire Ban as well as all the instances that such exemption occurs. We also detailed everything that you’ll need to know and prepare so you can prepare for deployment in case you get hired by a foreign employer exempted from the Direct Hire Ban. After all, meticulous preparation really helps save time and speeds up the process.

Contact Information

For any inquiries, clarification, and follow-ups regarding Direct Hire concerns, you may call 722-11-60 of the Direct Hire Assistance Division or refer to the DMW Directory to inquire from the DMW Regional Centers and Units.

Also Read:  List of Department of Migrant Workers (DMW) Regional Offices and OSSCO offices Philippines

Leave a Comment Cancel reply

You must be logged in to post a comment.

How To Get OEC Online in 2023 Through POPS-BaM

Are you a returning OFW who still endures long lines at the POEA to get an overseas employment certificate (OEC)?

Don’t waste precious time you could’ve spent with your loved ones. Learn how to get OEC online quickly, and you’ll be sparing yourself the trouble and stress.

This guide will walk you through applying for an OEC through the new POPS-BaM System.

Related: How to Apply for a BPI Credit Card as an OFW

Table of Contents

What is bm online.

Balik-Manggagawa Online Processing System, or BM Online, is an internet-based service that allows vacationing or returning OFWs to get an OEC anytime without going to a POEA office. 

UPDATE: From June 30, 2021 3 , the BM Online system will be replaced by the POEA Online Processing System for Balik Manggagawa (POPS-BaM) . It has the same functions but fixes bugs from the previous BM Online system.

Why Should OFWs Use BM Online and POPS-BaM?

BM Online and POPS-BaM are the returning OFW’s one-stop shop for OEC applications.

From creating an account and filling out forms to issuing OEC, everything (except for over-the-counter payment) is completed online.

This is why using the BM Online and POPS-BaM systems is much faster than applying personally at the POEA office. Especially during Christmas, when OFWs usually return home, securing an OEC takes longer at POEA branches.

Online OEC application is also cheaper —you don’t have to spend money commuting and buying food.

Additionally, if you lost your copy of the OEC, you have a digital copy through the online system that you can reprint as necessary .

If you decide to apply at the POEA, you’ll still have to use BM Online or POPS-BaM to book an appointment. Only OFWs with an online appointment can get an OEC at the POEA.

Despite its imperfections (i.e., downtimes, navigational issues, etc.), the benefits of BM Online and POPS-BaM still outweigh their flaws.

Related: How to Apply for BDO Credit Card – A Guide for OFWs

Who Can Use the BM Online System and POPS-BaM Systems?

The BM Online and POPS-BaM systems cater to the following types of balik-manggagawas :

• OFWs on leave – Overseas workers in the Philippines for a vacation but still have an existing employment contract and will return to their employer.
• Re-hires – OFWs who returned home after their job contract ended but will work again with the same employer because of the contract renewal.

If there are changes in your employer, job site, and employment position, you can still use the POPS-BaM, but for appointment purposes only 4 . You must be physically present at the Department of Migrant Workers’ (DMW) office to get your OEC.

Balik Manggagawa OEC Requirements

To get an OEC online, returning OFWs should have the following:

• Work visa/work permit
• A record in the POEA database, meaning any OFW who the POEA has previously issued OEC at any of its offices/centers, including the POEA main office, extension units, regional offices, BM mall processing centers, and POLO offices abroad
• Previously issued OEC under the same employer.

However, suppose you don’t meet these eligibility requirements for online OEC processing. In that case, you can still use BM Online or POPS-BaM to set an appointment for regular processing at your preferred schedule and POEA site .

How To Get OEC Through BM Online Processing System: 8 Steps

UPDATE: As of June 30, 2021, OFWs without an existing BM online account can no longer register under the old BM online system. You will be redirected to the new POPS-BaM system instead. For a step-by-step guide on how to use the POPS-BaM System, go here .

1. Go to the BM Online Processing System

Click here to access the BM Online system. The address bar on your browser should show “https” (not “http”) with a padlock icon so that your personal information is protected from hackers.

2. Create a BM Online account

Here’s what you should do to sign up for a BM Online account:

• Enter all the required details under “New User?” Create a password with at least six characters and a combination of letters, numbers, punctuation marks, and uppercase and lowercase letters.
• Click the box next to “I’m not a robot.”
• Click and accept the “Terms of Service.”
• Click the Sign Me Up button. A pop-up message will appear to confirm the successful creation of your account.
• Check your email for a message from the POEA. Click the confirmation link to activate your account. A pop-up message will appear to confirm the successful activation of your account. Click the Okay button.

3. Log in as an “Already Registered” user

Type your registered email address and password Under “Already Registered?” Then click the Login button.

The OEC Number Verification pop-up will be displayed. Enter your last issued OEC number and click OK . You can find it on the upper right of your previous OEC (see image below).

The BM Online System needs this number (your most recent transaction record with the POEA) to retrieve your records and current employment information.

If you lost or forgot your latest OEC number, click on the link in the pop-up box to set an appointment.

If the system shows “no record found,” you’ll be automatically redirected to the Appointment page. This means your personal appearance at the POEA is required for your OEC processing. Click here for the steps to set an OEC appointment.

If your latest OEC number matches your POEA record, the BM Online system will ask if you’re returning to the same employer and job site. Click Yes to confirm and proceed with your online OEC transaction. However, if you have a new employer or job site, click No to set an online appointment for OEC processing.

4. Upload your photo

After confirming your return to the same employer and job site or clicking the link for appointment setting, you’ll be taken to the My Profile page.

On the upper left corner, hover your mouse over “Change Photo” and click Upload Photo .

You’ll see a pop-up message about the appropriate photo to upload. After reading it, click the Upload Photo button.

Click the Choose a Local File button and select a picture from your computer folder or Facebook profile.

Choose your most recent photo showing your entire face (like your passport photo) to avoid inconvenience at Immigration. This photo will appear in the system and will be used by the Immigration officer to verify your identity during your departure day. 

If the file size is larger than 1MB, edit your photo using an online image size reducer, or look for another photo with a smaller size.

Click the Open button to upload your photo. You may crop the photo if needed.

Lastly, click the Done button.

5. Fill out the online forms

You must complete three forms on the My Profile page: Personal Data, Contract Particulars, and Legal Beneficiaries. Fields with an asterisk ( * ) are required, so don’t leave them blank.

First, accomplish the Personal Data form. When you’re done, click the Save Changes button.

The system will display a summary of your details. Review them and make any necessary changes by clicking the Edit button.

Under the Personal Data summary, you’ll find the Contract Particulars form. Provide your employment details. On the Salary field, enter just the numbers without a comma. When you’re done, click the Save Changes button.

A summary of your employment information will appear. Review it and edit any incorrect detail if needed.

Under the Contract Particulars summary, fill out the Legal Beneficiaries form. You can include more than one dependent by clicking the Add Beneficiary button. After adding each dependent, click the Save Changes button.

6. Provide your flight schedule

Click the Acquire OEC or Exemption button. Then enter your flight schedule (in MM/DD/YYYY format) when you return to your country of employment. Click the Submit button.

A pop-up will ask you to confirm that you’re returning to the same employer and job site. Click Yes .

Another confirmation pop-up will appear to ask you to certify the truth and accuracy of your provided information. Click the Acquire OEC button. 

7. Pay the OEC fee

Click on your preferred payment method. You have four options:

• Over-the-counter through banks 
• Over-the-counter through non-banks
• Online Banking
• Mobile Payment ( GCash )

A Payment Confirmation pop-up will appear. Click Yes .

If you chose Mobile Payment, type your 11-digit Globe number and click the Pay button.

You’ll be directed to a Dragonpay page if you choose another payment method. Click on your preferred bank or payment center from the list in the Source drop-down menu .

Here are the OEC payment channels to choose from:

• Over-the-counter banking:
• Over-the-counter through payment centers:
• Bayad Center
• Cebuana Lhuillier
• Robinsons Department Stores
• SM Department Stores/Supermarkets/SaveMore
• Online banking:
• BDO Internet Banking (Fund Transfer)
• BPI Express Online (Fund Transfer)
• BPI Express Online (Bills Payment)
• Chinabank Online
• EastWestBanker
• Metrobankdirect
• RCBC AccessOne
• Unionbank EON
• Unionbank Internet Banking
• UCPB Connect

Next, click the Select button. The reference number and amount to be paid (PHP 100 processing fee + PHP 19.50 service fee = PHP 119.50) will be shown. To receive the payment instructions, click the Send Instructions via Email button.

Check your email for the instructions from the BM Online system. Please read and follow them carefully. Make your payment on or before the deadline stated in the instructions.

You may ask a family member or trusted friend in the Philippines to pay the OEC fee on your behalf. Just be sure to forward the payment instructions to your representative.

If you made an over-the-counter bank deposit, recheck the payment instructions on your email within the same day and click on the link provided to validate your payment.

Your payment will then be processed. Wait for a confirmation email until the next banking day.

8. Print your OEC

Log into your BM Online account once your OEC payment has been confirmed. Click My Transactions on the left panel of the page and then the Print OEC button at the rightmost part.

Your OEC will be displayed. Click the Print Receipt button.

Print three copies of your OEC, which you’ll submit to the Manila International Airport Authority (MIAA), Tourism Infrastructure and Enterprise Zone Authority (TIEZA), and Immigration counters during your departure day.

The OEC printout can be in black and white if the copies are clear and readable.

How To Transfer Your BM Online Account to the New POPS-BaM System

Since the old BM system has been decommissioned since June 30, 2021, transferring your account from BM online to the new POPS-BaM System is highly recommended. The steps you must follow differ depending on whether you have an e-registration account at the POEA online services website.

1. For Balik-Manggagawa workers WITH EXISTING e-Registration accounts

Step 1: visit the poea online services website.

Click on the Let’s Go button in the e-Registration section.

Step 2: Log in to your e-Registration account

Log in to your e-Registration account by first entering your email. Once you’ve entered your email, the text box will change. You can now enter your password to log in to your account.

Step 3: Go to the My Profile section and update your information

Step 4: Access the Balik Manggagawa Module through the link on the dashboard page

If your details are complete, including passport and beneficiary details, you will be taken to the page where you can apply for your OEC.

2. For Balik-Manggagawa workers WITHOUT e-Registration accounts

Click on the Let’s Go button in the e-Registration section. The page will now show the login area.

Step 2: Since you don’t have an account yet, click on the Register button

Step 3: read and accept the terms of use & privacy statement.

Step 4: Fill out the form for your details

Make sure to use the same information that is shown on your passport. Also, don’t forget to read through the Paalala section.

After clicking the Register button, the system will ask you to double-check your details and confirm everything is correct. Click on Yes once you are done.

Your account has been successfully created, and a temporary password will be sent to your email. Click on the Home button to return to the POEA online services website .

Do not create a new account if you did not receive any confirmation to your registered email. It is advised to file a concern ticket at the POEA helpdesk to address this matter.

Step 5: Click on the Let’s Go button again in the e-Registration section to open the login section

You can now log in using the email you used to register.

After entering your email, the text box will change, and you can now enter the temporary password sent to your email.

Step 6: Change your password to a new permanent one

Choose a strong password that has both letters and numbers, and that has at least eight characters. Make sure to write it down in a safe place in case you forget.

Step 7: Go to the My Profile section and update your information

In particular, you must enter your passport and beneficiary details and upload your passport and profile photos.

Step 8: Wait for 24 hours for the automatic record matching of your name and birthday from the previous BM online records

IMPORTANT: If you don’t wait 24 hours or don’t have an old BM online record, POPS-BaM will forward you to the BM appointment page.

If your records are not updated after 24 hours, go to the POEA Helpdesk section of the POEA online services website and click on Transfer Old BM Records .

Using this page, you can manually match your old records to your new account by inputting the name and birthday shown on your previous OEC.

Step 9: Log back in and go to the Balik Manggagawa Module at the link on the dashboard page

If your details are complete, you will be taken to the page where you can apply for your OEC.

How To Get OEC Online Through POPS-BaM: 5 Steps

As of June 30, 2021, you can only get your OEC online through the POPS-BaM system if you don’t have an existing BM online account.

1. Login at POEA’s Online Services Website

Log in at the POEA Online Services Website ’s e-Registration section. Please use the guide in the above section if you want to transfer from BM online or register as a new user.

IMPORTANT: For newly created e-Registration accounts, you need to wait 24 hours for the automatic record matching of your name and birthday from the previous BM online records. If you don’t wait 24 hours or don’t have an old BM online record, POPS-BaM will forward you to the BM appointment page after step 4.

2. Go to the Balik Manggagawa Module

Go to the Balik Manggagawa Module at the link on the dashboard page.

If your My Profile details aren’t complete, an error message will appear like the one pictured below.

If you get this error, click the Home button to return to your dashboard. Then go to your “My Profile” page and update the necessary details.

Make sure every field has the required information, including height and weight. The system will not proceed unless you’ve filled them.

Accomplish the “Identification” portion by uploading your valid IDs and passport. Upload only your latest passport to prevent any problems during the application. 

Finally, complete the “My Family” portion. You must enter at least one beneficiary in this portion.

You can return to the Balik Manggagawa Module if your details are complete. You’ll see this page as pictured below. Click on the Next button. 

3. Enter your flight schedule

You will be asked to input your Flight Date on the next page. Make sure to read the reminders before proceeding. You must apply online for an OEC within 60 days from your departure date.

Click on the Next button once you are done.

4. Review or edit your contract details

You only need to review the information if you have an existing “Contract Details” record in the system.

After that, you will be asked the following questions:

• Are you returning to this employer?
• Are you returning to this job site?

You can proceed to the next step if you answer yes to both.

However, if you don’t have an existing record or need to change your contract details, you must enter the new contract details between you and your employer.

After completing the form, you will be taken to the BM Appointment page instead. Note that you won’t be able to get your OEC until you visit a POEA office. So choose the location that is most convenient for you.

5. Print your OEC

If you answered yes to both questions earlier, you would be directed to this page.

Here, you can review the details of your OEC and print it using the Print OEC button.

Tips and Warnings

1. get an oec not earlier than 60 days before your departure date.

An OEC is valid for 60 days from the issue date or until the OFW’s work permit expires, whichever comes first. 

If you get your OEC too early—like more than two months before your scheduled flight back to your host country—it’s already expired by the time you show it to Immigration.

So plan your OEC application carefully, taking into consideration your flight schedule. Get your OEC less than 60 days before your departure date.

2. For expired OECs, you can get them revalidated at the airport before leaving the country

OFWs who have expired OECs due to community quarantines, lockdowns, or travel restrictions here in the Philippines or their destination country can have their OECs revalidated at the Labor Assistance Centers (LAC) 5 in the different international airports in the Philippines.

You would need to submit to the LAC the following:

• Original copy of expired OEC
• Copy of employment contract
• Copy of valid work permit or visa
• Valid passport

Once the LAC has verified the OEC, they will stamp it ‘Cleared,’ and you will now be able to pass immigration with a valid OEC.

3. Use English characters only

When filling out forms on BM Online or POPS-BaM, avoid typing non-English characters like Chinese, Korean, Japanese, Arabic, etc. This will cause a delay in your OEC processing. So make sure to enter English characters only.

4. Choose online banking or GCash to pay the OEC fee

Paying for your OEC through the Internet, like GCash or online banking , is more convenient and straightforward than over-the-counter channels. 

Many OFWs question the usefulness of BM Online, complaining about the hassle of going to a bank or payment center when faster methods are available. Enrolling in GCash or your bank’s online banking service won’t cost you anything and won’t take much time, so why not try it?

Related: How to Use GCash in the Philippines: An Ultimate Guide

5. For forgotten email addresses and/or passwords, as well as other BM online and POPS-BaM concerns, contact the POEA

Forgot your email address and password? Can’t complete your online OEC application?

For any issue related to using BM Online, contact the POEA for assistance through any of these channels:

• [email protected]
• (02) 721-0785
• (02) 721-9496
• (02) 727-7778
• (0917) 325-7397
• POEA Online Services Helpdesk

Explain your concern and provide your full name and birthdate. If you send an email, attach an image of your passport and work permit or ID.

You may also file a concern ticket 6 via the POEA online services website to recover your forgotten E-registration (POPS-BaM) account details. Proceed to the “DMW HelpDesk” section of the website and then click Create Ticket . 

For the “Select Service” dropdown menu, select online services ERegistration. Meanwhile, for the “Select Concern” dropdown menu, select Account Problem, then “Forgot Ereg Details.”

Select “I forgot my ERegistration Number and Email Address” and enter your complete name and birthday. Afterward, complete your ticket details by selecting a processing site near you and entering your concern details (tell them you forgot your E-registration credentials). Finally, upload your passport (<2 MB) and click Submit . 

You will get your ticket number shortly after submission. Use this to inquire about the status of your concern.

6. You can’t get multiple OECs online

You can get an OEC—whether through BM Online, POPS-BaM, or at the POEA—only once each time you return to the Philippines. Getting more than one OEC simultaneously is not allowed.

Before you apply for another OEC, you have to use your existing OEC first.

7. You can’t use your BM Online account if you don’t confirm your email address

Confirming your email address is necessary for activating your BM Online account. Doing so will prove to the POEA that you’re the actual owner of the email address.

If you don’t confirm it, your account will become inactive. To activate your account, check your email for a message from the POEA and click the link with it.

8. No need to go to a POEA office after getting an OEC online

Once you secure an OEC online, no additional steps are needed. No need to submit any documents, too. 

Bring three copies of your OEC to the airport on your departure day.

9. If you need to get an OEC offline, you still need to set an appointment online

POEA offices nationwide still process walk-in OEC applications. However, you must still sign up for a BM Online account and set an appointment online before visiting a POEA branch.

UPDATE: As of June 30, 2021, you can now go to the POEA online services website for the new appointment setting system at the bottom of the page.

Frequently Asked Questions

1. what is an oec exemption, and how can i obtain one.

OFWs with  OEC exemption  are not required to get an OEC and pay the POEA processing fee. If you get this exemption, processing your OFW documents at the airport before your departure will be faster.  This guide will teach you how to obtain it .

2. I’m not eligible to get an OEC online. How can I make an appointment for regular processing at the POEA office?

You can secure an appointment through POPS-BaM. The POEA Online Processing System for Balik Manggagawa, or POPS-BaM, is POEA’s new system that will replace BM Online. It has the same functionalities but has been rebuilt from the ground up to have fewer bugs and errors. o set an OEC appointment through POPS-BaM, follow these steps .

3. Can an OFW travel without an OEC?

No. All OFWs (whether re-hires or new hires) departing from the Philippines must get an OEC. The OEC serves as an exit clearance, which means Immigration won’t allow you to leave the country without it. This document also exempts you from paying travel tax and terminal fees.

4. How long is the validity of an OEC?

The OEC or OEC Exemption Number is valid for 60 days from the date of issuance.  As a  balik-manggagawa , you’re required by POEA to secure this before you return to your employer. 

5. Can I use my OEC more than once?

No. The OEC or OEC Exemption Number is for single use only. It can’t be re-used after you’ve presented it to Immigration.

6. Should I get an OEC or BM exemption each time I return to the Philippines?

Yes. Even if you’re exempted from getting an OEC, you still need to use the POPS-BaM system to get a BM Exemption Number each time you return to the Philippines. 

The system determines if you’re exempted based on your POEA record and then forwards the OEC exemption to the Bureau of Immigration, so you’ll be cleared of your departure formalities. 

7. Can I change the email address/password I used for account registration?

You can no longer change the email address you used in signing up for a BM Online or POPS-BaM account. Your registered email address is your permanent user ID to access your account.

The password can be changed, though . Here’s how:

First, enter your email in the e-Registration section. After that, the text box will change for password entry. Below the text box, you will see the  Forgot Password  button. Click on that and follow the instructions to change your password.

8. I am returning to the same employer and job site with a previous OEC. But why was I redirected to the Appointment page?

This means you’re disqualified from getting an OEC online. 

The following OFWs cannot get an OEC through BM Online (even if they’re returning to the same employer and job site with a previously issued OEC):

a. Included in the POEA’s watchlist b. Hired by an employer in the POEA’s watchlist c. Undocumented workers such as former tourists, OFW dependents, and students who got hired abroad (also known as TNT or  tago nang tago ) d. Former seafarers who have become land-based workers e. Returning to any of the following restricted countries (due to unstable peace and order situation, poor economic and working conditions, and/or non-compliance to the Migrant Workers Act): *Afghanistan *Burundi *Chad *Chechnya, Russia *Cuba *Haiti *Iraq *Iraqi Kurdistan region *Libya (Tripoli City and nearby areas only)  *Mali  *Mauritania  *Niger  *North Korea *Palestine  *Rwanda  *Somalia  *South Sudan  *Sudan (except for Khartoum and the Kenana Sugar Plantation)  *Syria  *Ukraine  *Yemen  *Zimbabwe

Suppose you fall under any of those categories and you’re redirected to the Appointment page (or you get “no records found”). In that case, you must set an online appointment and go to the nearest POEA office or POLO to apply for an OEC.

9. How do I print my OEC exemption?

No need to print your  BM exemption number , as the BM Online system automatically transmits it to the Bureau of Immigration. When you go to the Immigration counter, the officer will access your exemption number. 

10. I lost my copy of the OEC. What should I do?

You won’t be allowed to get a new OEC to replace your lost copy. If you got your latest OEC through a walk-in application, go to the POLO in your host country and submit a  notarized Affidavit of Loss . Request also for a certificate with details on your last issued OEC. 

To prevent it from happening again, use the BM Online system to get an OEC next time. This way, you have an online copy of your OEC and print it when you lose your copy.

11. How long does it take to process OEC in POEA?

OEC processing alone should take  only 10 to 15 minutes  at the POEA office if you booked an appointment online, submitted complete documents, and there’s no issue with your profile details. That doesn’t include the waiting time in line. However, processing will take longer if your documents are incomplete or there’s a discrepancy or error in your details online.

12. How do I avail myself of the travel tax and terminal fee exemption?

OFWs can avail of travel tax and terminal fee exemption. Present to the airline counter (for travel tax exemption) and MIAA counter (for terminal fee exemption) the  original and photocopy  of any valid document that proves your overseas employment:

a. Work visa/Work permit b. Employment contract c. Employment certificate d. Company ID e. Latest payslip

You’ll also have to present your airline ticket invoice with the code “LI International,” so you’ll be exempted from paying the terminal fee.

13. Can I get an OEC at the airport?

Only OFWs on an emergency leave of one week or less, or those with visas expiring within the next seven days with confirmed flight booking, can get an OEC on their departure date.

If this is your case, get an OEC at the Labor Assistance Center (LAC) at the NAIA, Cebu-Mactan, or Davao International Airport. OECs issued by LACs at airports are valid for only one day and cannot be reused.

14. I forgot to get an exemption number online and am already at the airport. What should I do?

You may still get your  BM Exemption Number  online even during your departure day. Use your smartphone and connect to the internet using mobile data (Connecting to the public Wi-Fi at the airport could be risky, as hackers might access your confidential information).

However, suppose you’re already at the Immigration counter. In that case, the officer will refer you to the POEA Labor Assistance Center (LAC) for evaluation to determine if you may be cleared for departure or must submit additional documents. 

To facilitate your departure, the LAC officer will encode your personal data, including your name, birthday, position, employer, and job site. Once you get the clearance, you’ll be asked to return to the Immigration counter for your final departure.

15. Is it okay to go home to the Philippines without OEC?

Although you need an OEC to depart from the Philippines, it’s not needed when you fly back home. Thus, you don’t need to get an OEC to travel back to the Philippines. However, you should  apply for a new OEC  or  get an exemption  through the new  POPS-BaM System  while on vacation in the Philippines before you return to your host country. This way, you won’t experience problems with Immigration at the airport on your departure day.

OFWs must present their OEC at the airport when they leave the country to work abroad. As an exit clearance, this POEA-issued document can be used just once to exit from the Philippines.

Ideally, you still have your previously issued OEC, so you can easily get a new OEC online. The last-issued OEC number is required for verification when you secure an OEC online. If you lost or forgot this number, the system will prompt you to  set an appointment for in-person OEC processing  at the POEA office.

Furthermore, if there are changes in your employment contract (new employer/jobsite/position), it’s advisable to get it POLO-verified before returning to the Philippines. You can still go home without this verification, but it won’t be easy to get OEC here in the Philippines (and return abroad) if your new contract is not POLO-verified. 

16. How can I get an OEC as a direct-hire OFW?

The OEC application process for direct-hire OFWs differs from that of agency-hired workers. First-time direct hires can’t use  BM Online or POPS-BaM  because it’s only for returning OFWs. The process for direct hires is also longer and more complicated because the government has to ensure that their employment rights will be protected.  Please read our complete guide for more information .

17. How can I get an OEC outside the Philippines?

Through the new  POPS-BaM website , you can apply for an OEC online wherever you are. If you need to go to a physical office, you can also use the website to book an appointment at your nearest POEA office. They have locations around the Philippines, in NAIA terminals 1 and 3, and in other countries such as Singapore and New Zealand.

If you have a new employer, job site, or position, you must verify your Employment Certificate before applying for an OEC. If this is your case, it is advised that you get your employment contract POLO-verified first before returning or vacationing to the country.

18. How can I change my information on POPS-BaM?

If you want to edit your name, birthdate, and gender in the POPS-BaM E-registration, submit a ticket to the DMW Helpdesk. 

Step 1: Visit the  DMW Online Services portal   Step 2: Click  Create Ticket  under the Helpdesk section Step 3: Click  Continue  > Select  “Online Services : E-Registration” under the Service dropdown menu > Select “Edit Account Problem – Name, Birthday, and Gender” under the Concern dropdown menu > Click  Next Step 4: Select “I know my ERegistration No/I know my registered Email Address/I forgot my E-registration number and Email Address” Step 5: Enter your E-registration number or registered email address Step 6: Pick the nearest processing site > Enter your Concern Details and your contact number Step 7: Attach your passport (< 2 MB) > Click  Upload Step 8: Submit the ticket and click  Yes  to confirm

You may copy your ticket number for inquiry purposes in case there are delays in the processing. If you’re going to change your employer, job site, or employment position indicated on the site, you have to set an appointment.

19. I have to cancel my current OEC because of some changes (e.g., a change in flight schedule, incorrect flight details, company name/agency, contract details, etc.). How can I do this so I can get a new one?

You may submit a ticket requesting cancellation 7 through the DMW Helpdesk . For the “Select Service” dropdown menu, pick “Online Services Balik-Manggagawa.” Meanwhile, for the “Select Concern” dropdown menu, pick “BM-OEC Cancellation.” 

Click Continue under the FAQ section. Then, select one under the “Let’s find your account” section. Afterward, complete the details of your ticket by entering the following:

a. Processing site near you b. OEC number of the one you want to cancel c. Concern (indicate that you wish to cancel your OEC and explain why) d. Contact number

Finally, click Submit .

Make sure to follow up on the status of your concern using your ticket number. If there’s still no response after a few days, setting an appointment with the POEA is suggested. 

20. I have a new employer, but my former employer’s name is indicated in my current OEC. What should I do?

In this case, your OEC is considered outdated because of your employer’s name mistake. Since you’re not with the same employer anymore, you cannot apply for an OEC online. Thus, you must set an appointment with a POEA/POLO branch to process your OEC.

Furthermore, you must submit your new employment contract (indicating your new employer’s name) for POLO verification. This is a prerequisite before getting your OEC.

To get your new employment contract POLO-verified, prepare the following documentary requirements (for professional/skilled workers and domestic workers) 8 :

a. Employment Contract (with Addendum for professional/skilled workers) b. Work Permit c. Passport Data Page d. Affidavit of Employer on COVID-19 e. Secretary’s Certificate (for professional/skilled workers only) f. Business or Employer’s Information Card g. Employee Information Card h. Copy of valid ID i. Proof of employment (e.g., recent certificate of employment, valid ID, payslip)

The list of requirements above serves as an overview only. Note that POLOs might have different requirements, so it’s best to ask them about this .

Once you have completed the requirements above, send them to a POLO office if you’re still outside the Philippines. Note that the verification fee depends on the POLO office where you’ve submitted the documents. The office will also inform you how to claim the verified Employment Contract (either via courier or pickup). 

21. Why is the BM online system website inaccessible?

Online OEC applications and appointments are now via POPS-BaM of the POEA online services website. For this reason, the BM online system is now unavailable for any OEC-related transaction. 

• Barcelon, M. (2021). Paano i-cancel ang OEC and inquire ticket for the status of your request using POEA Helpdesk [Video]. Retrieved from https://youtu.be/7yUKvOsp0Hs
• Labor OfficeWDC. (2022). Kabayan, magbabakasyon ka ba sa Pilipinas? Panuorin mo ito [Video]. Retrieved from https://www.youtube.com/watch?v=OSeXCA41T4w
• Philippine Overseas Employment Certificate (POEA). (2021).  POEA Advisory No. 77 (Launch of the New BM Online System & Procedures to Transfer Current BM Accounts to the New System) . Mandaluyong City.
• Labor OfficeWDC. (2022). Webinar on POPS-BaM Registration and Contract Verification for Vacationing OFWs [Video]. Retrieved from https://www.youtube.com/watch?v=OMrx7KdE7a8&t=2340s
• Patinio, F. (2021). OFWs’ employment certificate renewal available at airports. Retrieved 13 November 2021, from https://www.pna.gov.ph/articles/1127600
• Frequently Asked Questions. Retrieved 19 July 2022, from https://www.dmw.gov.ph/faqs

Written by Venus Zoleta

in Government Services , Juander How , POEA

Last Updated September 21, 2023 09:30 AM

Venus Zoleta

Venus Zoleta is an experienced writer and editor for over 10 years, covering topics on personal finance, travel, government services, and digital marketing. Her background is in journalism and corporate communications. In her early 20s, she started investing and purchased a home. Now, she advocates financial literacy for Filipinos and shares her knowledge online. When she's not working, Venus bonds with her pet cats and binges on Korean dramas and Pinoy rom-coms.

Browse all articles written by Venus Zoleta

Copyright Notice

All materials contained on this site are protected by the Republic of the Philippines copyright law and may not be reproduced, distributed, transmitted, displayed, published, or broadcast without the prior written permission of filipiknow.net or in the case of third party materials, the owner of that content. You may not alter or remove any trademark, copyright, or other notice from copies of the content. Be warned that we have already reported and helped terminate several websites and YouTube channels for blatantly stealing our content. If you wish to use filipiknow.net content for commercial purposes, such as for content syndication, etc., please contact us at legal(at)filipiknow(dot)net

• HelperChoice

Step-by-Step Guide to POEA E-Registration

What is poea.

POEA is short for the Philippines Overseas Employment Administration. It is a government organisation responsible for facilitating Filipino citizens to be employed overseas.

What is the POEA e-Registration System?

The POEA e-Registration System records information of workers who plan to work overseas. Registering through the online platform is essential to getting a job overseas as it is mandatory for all OFWs prior to their exit. Applicants will receive a registration number after the registration process has completed.

Besides registering for overseas employment, the POEA e-Registration System offers various functions:

• provide information about job vacancies in other countries
• provide job vacancies with POEA-licensed recruitment agencies
• notify applicants on the status of job applications
• verify transactions status
• collect processing fees
• accept requests for the registration of principals or employers
• accept applications to  Overseas Employment Certificate  (OEC)
• provide viewing of employment contracts

How to register on the System?

Before you start with the registration, you’ll need the following things:

• A laptop or desktop computer (or mobile devices)
• Stable Internet connection
• Scanned / digital copy of your passport-sized photo (2″ x 2″)
• Photo or scanned copy of the first page of your Philippine passport

We advise you to use a computer over a smartphone as the system is not optimised for mobile devices. The texts can become very tiny, which makes it difficult to read. Nevertheless, you can still make use of zooming and scrolling to navigate through the system on your mobile devices.

Step 1: Register and activate account

Visit the POEA e-Registration website. Click the  "Register"  button at the bottom of the landing page. (See red circle.) You will then be directed to the Terms of Use and Privacy Statement page. Read it and select "I Accept Terms of Use".

Read the important notices on the left of the page. Then, fill in your personal particulars including your name, gender, email address, date of birth, passport number and passport expiry date. You can choose to leave the suffix name field blank, but you must fill in other fields. Hit  “Register”  after finishing the form. You will see a message saying that your registration is successful. You will have to go to your email inbox and use the Initial Password to log in for the first time. You will then need to create a new password right away. Confirm your password and click "Change password".

Step 2: Upload profile picture and passport

Now that you are logged in, choose  “Attach Profile Picture” to open the upload-photo window. Then, click "Choose File" to choose a picture of you as the profile picture. Click "Upload" afterwards. The photo has to be:

• Passport Size
• Less than 2 MB JPG/JPEG file
• Clean and clear

Next up, click  “Attach Passport” to attach a photocopy of the first page of your passport. Similarly, click "Upload" once you have found your picture from your device.

Step 3: Create profile

Next, you want to create your profile. Go to the “My Profile”  tab on the left menu, and input your personal information requested.

Then do the same when you click “Add New Identification”. You will need the following information to fill in the form:

• OWWA ID or OFW e-Card
• Seaman’s Book (SIRB)
• PhilHealth ID

In the "My Family" section, enter the details of your beneficiaries. Select “Update Profile” when you are done.

Step 4: Add education info

Click “My Education” under "My Profile" on the left menu. In here, you will have to input your educational attainment, certificates, trainings, and language. Choose the academic level you attained, and in which year. Also, select the school you attended and the subject you studied. Enter their names into the “Others” field if you are not able to find them in the drop-down menu. Hit  “Save”  after you have finished. There is no limit to the number of educational attainments you put.

In the "Certificates", you can upload your TESDA certificates and those from educational institutions. Remember to click  “Save ” after you are done with entering the details of the certificates, which include the title, certificate number, issuing agency or institution, date of issuance, etc. Likewise, enter the details of the training you may have and which languages you can speak. Hit "Save" after finishing each section.

Step 5: Add work preference and experience

Navigate to the “My Experience” shown in the left panel. Click "Add Preference", then choose the class, search for the position, then select for Industry, preferred country, and category.

Add your work experience by clicking the “Add Experience” button. Fill in the name of the company, as well as your position, dates of employment, and country. If you are currently hired in a company, you can check the box which says “Present Work” .

Step 6: Upload documents

You are almost there! Go to  “My Documents”  through the left panel. Select  “Add Document”  to add relevant documents like NBI clearance, medical certificate, and offence clearance. Choose the document type, the issue date, and expiry date. Hit the  “Save” button afterwards.

Step 7: View and print resume

You are good to go! You can click the “My Resume”  tab to view and print your information sheet. Click the  “Print Resume”  button on the top-left-hand-corner to print the resume.

We hope the above information helps! If you have concerns about the whole application process, you may want to write to [email protected] , or call them directly at 722-11-44 or 722-11-55.

You might also be interested in:

• What is Overseas Employment Certificate (OEC)?
• “Fit to work” Medical Certificate
• Pre-Employment Orientation Seminar (PEOS)
• Pre-Departure Orientation Seminar (PDOS)

Phase 1 evaluation

Poea phase 1 evaluation.

To acquire an OEC, you need to first be evaluated by the Direct Hire department of the POEA offices in EDSA. To be evaluated, you'll need to submit all the documents in their checklist (phase 1), and attend seminars and medical exams (phase 2).

May 2018 checklist

As of May 2018, this department issues a checklist of requirements. See: Evaluation requirements .

Next: Find out about the direct hire ban , and how you can circumvent it.

results matching " "

No results matching " ".

DMW Ticket Inquiry

Confirmation, take action, please wait....

Philpad » Visa » POEA Balik Manggagawa Online Processing Requirements

POEA Balik Manggagawa Online Processing Requirements

Get your Overseas Employment Certificate (OEC) with the new Balik Manggagawa Online Processing System. We listed the requirements on this article to help fellow overseas contract workers.

POEA has launched the Balik Manggagawa Online Processing System, and many OFWs are very happy about it. POEA has modernized its online services. This one has been one of their helpful and great features because it makes processing OEC (Overseas Employment Certificate) much easier, faster, and more convenient.

OFWs can now print out their OEC appointment in the comfort of their own home or anywhere, anytime, provided with access to this amazing online facility.

The POEA has announced on social media that some previously-issued OECs by POLO (Philippine Overseas Labor Offices) have still not been entered and enrolled in the system as this online facility has only had its soft launch.

As your pad on anything Filipino, we’re very excited about this online service, and we would like to give kudos and cheers to POEA for creating this online facility. We are so happy to have the first dibs using the Balik Manggagawa online processing, and we’re sharing a review about it here.

Table of Contents:

Who can use POEA Balik Manggagawa Online Processing?

This online service is available only for OFW on vacation, rehired, or returning to the same employer abroad and with existing records in the POEA database.

That means, if you’re a newly registered OFW, you cannot yet use this facility unless you are in the Philippines or somewhere else vacationing and you’re returning to your former boss abroad, and you have already registered yourself at the POEA database.

No worries if you are a returning OFW but do not have existing BM records, you may proceed to the BM Appointment page instead for the processing of your OEC (Overseas Employment Certificate).

Balik Manggagawa Online Requirements and Procedures:

• Go to bmonline.poea.gov.ph
• Sign up and register as a new user if you don’t have an online account yet. Don’t forget to tick the box to accept agree with the Terms of Service .
• POEA will email you a confirmation message containing a link. You must go to that link in order to log in at the BM portal using your username and password.
• Enter your last issued OEC Number . If you are a new Balik Manggagawa, you must select the link to set an appointment online.
• Complete name
• Passport Number
• Passport expiration date
• Visa validity date
• Birth date and birth place
• Civil status and gender
• Philhealth number
• Pagibig number
• Telephone, mobile number and email address
• Mother’s full maiden name
• Name of Spouse
• Double check the info you have entered and click the SAVE button. You can also make edits if you have done some typos.
• Name of Employer/Company
• Country of Employer/Company
• Address, telephone number and email address
• Salary, currency, and salary period (monthly etc.)
• Position and contract duration
• Last Departure date
• Last Arrival date
• Fill out your Legal beneficiaries and Qualified Dependents
• Proceed to the next step. Enter your expected flight schedule . Note that you should have a valid visa and that your passport must have at least 6 months validity from the date of your departure.
• You will now have to select a POEA branch for your appointment schedule.
• Select the date of your appointment and proceed. A copy of your appointment will now appear. Check everything and print it out. Attend the appointment for your OEC processing in the POEA branch you have chosen.

So easy right? If you are already an existing BM online account holder, you can log in already next time you get your OEC online.

Share this!

Related posts.

How to Apostille Documents in DFA Philippines (Birth Cert, TOR, NBI)

Australian Tourist Visa Requirements for Filipinos

How to Apply for Australian Tourist Visa in the Philippines

List of Accredited Travel Agencies for Korean Visa in the Philippines

Fehl is the founder of Philpad. She has a degree in Accountancy and a background in Finance. She is a licensed Career Service Professional and author of a poetry book at Barnes & Noble. In her spare time, she likes to travel and vlog.

506 thoughts on “POEA Balik Manggagawa Online Processing Requirements”

yung contract duration ko 3 years. Yung sa choices hanggang 2 years lang. Di ko malagay na 2 years.

Ano po gagawin pag 1970 ung expiration date sa oec kaya d maprocess.

Bakit parang wala yata narereceive na reply ang mga nagtatanong. Bkit kaya? Magbabakasyon ako ng May 2019 pero wala available na slot for appointment pagkuha ng OEC, I will return in different employer kaya need din maupdate ang aking profile. di rin ako entitled for exception kasi

Hello mam, any update po? Pareho kc tayo ng situation. Thank you

I have the same problem, walang nag aappear na schedule for May. Already checked 3 branches in PH.

same problem din po change of employer pero wala ng mas maagang appointment sa poea , pwede po kaya mag change of employer and renewal of membership sa poea abroad

Kapag po balik manggagawa na same employer di na po need magpaschedule. Sa bmonline lang pwede na po mag login and maging exempted.

Kung balik manggagawa naman pero iba ang employer or same employer pero iba ang site or bansa na pupuntahan, need nyo po ulit magstart ng POEA procsessing from beginning.

If may tanong po kayo, sana masagot ko din base sa nalalaman ko, email nyo po ako directly with your situation sa al_sahidulla, sa yahoo po. Salamat.

What should I put under Last Departure Date (MM/DD/YYYY) * Last Arrival Date (MM/DD/YYYY) under Contract Particulars. Is this the date when I first enter the country?

The last arrival must be the date after what does it mean?

wala na po available na slot before ako umuwi ng pinas, unfortunately, 3 days lang ako don so wala ako time na kumuha ng OEC don. pano po kaya? pwede kaya ako mag walk in na lang kahit wala appointment

yan din problema nmin paalis na tita ko wala available kakasend lang kasi ng kontrata nya

Ang alam ko pag less than a week ka lang stay sa atin, you can get your OEC sa airport na. May mga booth dun. Kasi i once read a notice in one of those booths about this. But that was like 2 years ago. Ewan ko if it’s still the same.

Good Morning,

Please i need help to retrieve my account online, forgot my password. I tried to reset my password using forgot password option and prompted with a set of long new password, but when i input the given password the system shows that my account is already active and telling me to click the link sent to my email. unfortunately i never receive any link. I don’t know where to find the link, I’ve been trying to look any possible ways but still i’m stock of not getting in my account.

Please this is urgent.

hi, icant retrieve my bm online acct. if i forgot password its says has been send to my email but many times ive tried no email i recieve, i just need my oec exemption ,im coming back this tuesday 15 of jan , please help me what to do . thank u very much????????????

i got same situation, nasolusyunan mo na ba?

ano po ginawa nyo, same problem eh

Masmaige po tawagan nyo ang POEA mismo. Better yet to go directly sa office nila. Minsan kasi may browser issue ang site nila.

Hello po, my departure po will on Jan 6th 2019. I checked all the POEA branches po pero wala ng slot for me before my departure. Pwede po ba pumila kahit hindi naka online register? Maraming salamat po sa sasagot.

Eto rin po tanong ko, pd ba mag walkin kahit walang appointment

Pwede po ba mag walk in kahit wala appointment? hindi po maka online registered, in ative na po ung dating email add.. hoping for positive reply!!! happy new year!!!

I have the same problem. My return flight will be January 6th but there is no slot in the BM what can I do?

Any update on this.. this is my problem too..

Nakakuha na po ba kyo ng Oec kahit di kyo nakagpaappointment? Thnkyou po

Bakit wala nang slot pero sa online may nag aalok ng assistance para makakuha ng slot, ganyan din ang sistema sa passport appointment ,may mga fixer na din sa bmonline appointment

Hello, i am already registered online but i have a new employer. I have been hearing that for people with new employer, the contract should be authenticated (red ribbon) first by the Philippine embassy then authenticated again by the Foreign Affairs of the country where the OFW is working. I am confused because there are some who just went back and they said no need for the authentication but there are also others who said that there is a need for the authentication. Does that mean it depends on the satellite office where you’re going for your appointment?

hi yan din naririnig ko naguguluhan aq 🙁 same situation registered din aq tapos new company.. nagtry ako kumuha appointment January 11 tapos nakalagay lang sa requirements yun copy ng contract, visa,id at passport..

paano naman po yung pagkuha ng panibagong kontrata for transfer sponsor dto sa ksa? kasi po close na din agency ko dto sa riyadh. thankyou po

Hi. Error encountered in the login page is ‘Opps! something went wrong please contact your administrator’. We tried (1) to reset the password (2) create a new account with the same email addr (3) create new acount with a different email address. Same results for all 3.

This is for our helper who had been with us for 16 yrs. She goes on vacation every 2 years. In 2016, she was able to use this online service.

Please check and advise. I have seen a similar comment above but there was no response to the problem encountered.

Hello po yan dn po ang tanung ko..kc nklimutan ko po un password dn try me po n reset tpos lumalabas dn po un..nagtry dn po me ng iba email same lng dn po ang lumalabas..

Hello nag try ako ngaun ok na ang forgot password nag send na ng new password. Hooray!

Pag exemption na ba ang oec ko pwede ba di nlg po yun e print pakita nlg ang exemption number Ko?

hi, i have same problem did the issue resolve? Hoping for your reply will big help. Thank You.

It says po na permanent na daw yung email add na ginamit.Same problem here, hindi ako makalog-in sa account ko pero hindi rin marecover yung password.I tried sending an email sa mga addresses na nasa website nila for recovering forgotten passwords pero wala namang response…useless din.

hello I have the same problem with you po. May update na po ba sa inyo? thankyou.

Hello Natawagan ko POEA last week sabi punta daw sa office nila para e reset sa March pa naman ako uuwi . Please update nlang po kung makapunta kyo kung marereset nila sa main office. Salamat po and Happy new year!

Hi, Just want to ask, I’ve read on other comments na hindi gumagana password reset as of now and I need to go to a POEA office to have them reset it. May mga document ba ako na kailangan ipakita sa POEA office para sa pagrereset ng password or ibibigay ko lang ung email address na gamit sa account?

Allowed po ba ng system to acquire a new OEC exemption while you have a current one that is still valid? Mag expire po yung OEC ko before the departure date and I would like to get a new OEC exemption sana na valid na hanggang sa flight ko, and in effect, maka-cancel yung previously issued OEC exemption. Salamat po.

Hi Mimpy. Same problem here. Did you get a solution for this? please share. Thanks.

Hi Necy. I was told by the Balik Manggawawa Division that I need to wait until the current OEC exemption has expired before I can secure for a new one. Medyo tight yung time for me kasi 5 Jan (i guess midnight) mag expire tapos flight ko is very early morning of 6 Jan. Hopefully walang maging problema getting a new one online.

Same problem i got early my OEC exemption dahil diko nmna alam na once nagcheck ka automatically process na un so Jan 3 expired ng OEC ko pero balik ko is Jan 8 pa…pano kaya yon?

Hi Ashley. From what I understand, pwede ka mag acquire ng new exemption online from the 4th of January onwards, not earlier than that. The system will not allow you daw to secure a new oec exemption while may valid ka pa na oec. Hope that helps.

hello Ashley, were u able to get a new OEC po after nung validity nya? Ako kasi sa April 13 ang flight ko to Philippines and by mistake kumuha na ako ng OEM exemption today (Feb. 1). Your reply would be of great help sakin. Gusto ko kasi ma sure kung makakalusot ako if kukuha ulit ako ng OEC exemption on April. 4. Thanks

Hello po. Did you manage to get a new one before your flight?

Hi Mimpy, Were you able to get exemption after expiration date?

Hi Yan. Yes nakakuha ako ng new OEC exemption. Did not encounter any problem getting a new one online.

Hai po same problem po skn ang flight ko is april 17this yr so ng aquire ako ng oec excemption it say ya im excempted but the problem is ung valid nya is until may 13 this yr pro ang flight back ko is may 16 pwede po b ako kumuha ulit ng new oec after the expiration plzz help me

Hindi ko pa ma retrieve yung account ko, nagsesend ako ng reset password pero wala ako natatanggap na email for new password. Pwede kaya gumawa na lang ulit ng new account?

We didn’t receive the confirmation email . You have to keep logging in and go try. Hopefully it will be activated

Hello maam jheniper any updates regarding sa bmonline reset password. Hindi rin kasi ako makareceive i think somethings wrong. I keep resetting wala talaga i tried to send email din sa concerned department wala pa din reply. Thank u.

Hello po Ms. Marinetter Cantor Happy new year po kabayan any update po sa issue ng reset password same problem po sa akin di ma access nakasave naman password sa browser ko. Sana po ma e share mo ang info kung na solve at kung paano. Salamat po.

hindi ko rin ma retrieve account ko. wala ako nariricve na email nung nag reset ako pass. pwede ba ako gumawa ng bagong account? sana po may sumagot. Thanks.

Try creating a new account as I did, but you need to use different email address.

Hi Mam I can’t log in to my account forgot password ,,, do I sign up a new one? Thanks

You have to go to POEA office and have it reset. There are some technical problems now – so if its urgent that you need an OEC – just drop by the offce of the POEA

Good morning any branch po ba ng poea pwd mgpareset ng email? Hnd rin kc aq makareceive ng new password.. Thanks po

Hello poh pwede poh ba akong kumuha nang oec kahit walang hawak na kontrata

Hello po Miss Lea.. We’ve tried last year na walang contract and there wasn’t any problem naman.

Good luck in getting your OEC.?

Hi lea, were you able to get oec kahit wala kang hawak na kontrata?

Hi Good day po! My question is I have old account and now I need to edit my name because I need to change my status everything na change ko n po except my company name and my full name

Punta ka ng poea or embassy.

Need pa po ba ipa-appointment din? if something missing ung second name ko.

Hello. Down ba ung acquire OEC or exemption link? Kanina pako nag trtry kaso loading lang e. Thank you.

i enter the last issued OEC number but when i submit it, it only says “Opps! something went wrong please contact your administrator”

Hi, where to find “Visa Expiry date”?

“Visa validity date” is the visa expiry date 😉

Please help. 🙁

I applied for my mom’s OEC online, (she’s leaving today) then the pop out says she’s exempted and valid until 08-24-2018 but her return flight to Saudi Arabia is on 08-2-2018..

When I checked “MY TRANSACTIONS” , and clicked the Exempted option it doesn’t show the valid date which is on 08-24-18.

Which of the two should I print? Or will there be any problem ishe just present the OEC Exemption?

Please advise. Thanks so much.

Hello po, please can I ask po I has my OEC appointment and all payment dome last 26 June. today 28 June it says sa status ng OEC ay pending tapos ung expiry ay January 1 1970. Bakit ganun po? i need to have it corrected asap ano po need ko gawin please help. thank you.

Hi good day po! ask ko lang po kung magkakaproblema ba kasi yung aking OEC ko po mali yung spelling ng salitang “company” kaya pa po bang ma-edit yun? or ok lang po syang ganun pinresent ko sya sa airport?

Hello po.Dati na po akong ofw at ngayon change employer ako.May dati na po akong bm account.Ngayon na may new employer na ako siya ang nag asikaso sa oec ko,gumawa xa ng ibang bm account ko at ang validity ng oec na kinuha niya ay Aug.3 eh sa Aug.24 pa balik ko.Ano po dapat gawin para ma-extend validity ng oec ko?Hindi po kaya magkaproblema sa immigration dahil 2 ang bm account or Ofw id ko?Pasagot nmn po sa mga nakakaalam or may experience na tungkol dito.Salamat

gud day po mam…ofw po aq sa taiwan…extended po kc contract ko kaya nag sgn aq ulit..uwi po ako next week sa pinas po ako kukuha ng oec.. tanong ko lang po kun’ walang copy ng contract pwde po ba ipalit ang ARC at company Id.? salamat po

hi po please help, mali kasi ung email na nalagay ko for registration ano ung dapat kong gawin? please help me

hello po regi, first time m bng gumawa ng bm m?! ska naka pg appointment kna b? if yes, pwd m xang i ask dun mismo s branch n puountahan m bka skaling pwdng mai-correct. pro if hnd kpa nka pag paappointment, pwd k nmn cguro gumawa ng panibago. kc once n nai-click m n xa for the confirmation ng appointment, hnd m n un pwdng mapalitan kc automatic n papasok n un s database nila… pro try m lng gumawa ng bgo hbng ala kpa sked

Hi po nagwork ako dati sa sg dahil walang quota hinde narenew yung pass ko. 6 mos later po inapply nila ulet naapprove naman . Pede ba ako kumuha ng oec online tapos ipakita ko lang yung ipa ko sa immigration?

Hi good day! Ask ko lang po kong pwde pa po ba ako kumuha ng oec ko sa july pero ang expiry po ng visa ko eh july 2018 dn po?

Good pm po… Ilang araw po ba ang processing ng oec ngayon…?

hello po… 1day processing lng po xa as long as complete papers k po

Good pm.po.

Ofw po ako from saudi arabia at 10 yrs na po akong nagwowork sa same employer ko landmark arabia.. nagbakasion po ako nitong March 25,2018 at babalik ng may 22,2018 same employer. Pero bat po ganun ini expect ko n exempted ako sa balik manggagawa kso biglang nag direct sa appointment binago ko lng nmn ung jobsite ko kc nalipat ako ng location but same employer.

Open contract po kame at wala akong maipapakita sa poea na contract letter.. at wala din akong pinapakitang contract letter dati pa man sa poea.. pero isa to sa requirement pramkakuha ng bbm sa ortigas.

Salamat po sa.sasagot.

hi rhyan, about s problem m, nabasa q same employer but different jobsite k tma?! s exemption kc dpt both same, employer at jobsite..kc once n nag iba ang isa man s dlwa, need m tlgang magpaappointment for the new record ng jobsite m, tas dalhin m lng ung mga importnat documents n hawak m..#1 ung contract n dpt my tatak frm polo jan s lugar m ngaun or kht gwa ng letter ung employer m abt s new site kung saan k nai assign tas ska m ipatatakan…kc lam q yan ang hahanapin sau.. then ung photo copy ng employer id m, ng company id, ung id m, tas ung the rest…bsta prepare m lng lhat…

Pls help bbalik po kasi ako sa Saudi ng May 15,2018 natapos ko po ang OEC ko nitong April 30,2018 sa POEA..ilang days po ba bago ko matanggap ang ipapa print ko po n copy ng OEC ko po..?Hanggang ngayon po kasi wala pa sa “my transaction” ang copy ko po ng OEC ko..slamat po sana matulungan nyo po ako..

sir anu po ba gamit nyo sa pagcheck mobile po ba?? kase kung sa mobile hindi nyo po makikita lahat sa pc po or laptop nyo buksan baka sakali

hi paul, try m pong open bm m using laptop or pc tas open m po dun s left side ung my appointment pra mkita m kung nka approve n ung oec m…if hnd p need m lng click ung s right side ung green bar to knw if exempted k po o hnd

maa’am/sir, my name in my profile is Buya-ao T. Angelita but it should be Angelita T. Buya-ao. How do i change it?

hello po ms. angelita, ang alam ko po kapag ganyan ang sitwasyon eh, kailangang pumunta ka sa one of the POEA branches para sila na ang gumawa ng action kung papaano nila aayusin yan.

di cya ma edit thru online proceed mo nalang tapos pag punta mo sa consulate dun mo nalang ipaedit,.

There seems to be a problem uploading the photo. File size is less than 1MB, 59KB to be exact. Please advise any alternate procedure. I am not an fb user. Thanks.

hello ms. irene, just continue editing for the crop of your picture until they accept it. kasi gusto nila eh clear at malapitan. ganyan ang ginawa ko sa isang pinay na hindi niya rin maupload ang picture niya.

Mam ask ko lng po ng tsek po ako ng bm ko pero bkt p gnun invalid email ad po ang nlbas skin? Un p rin nmn ang email ngmit ko dti pa ng signup ako. Puwi p ako nexmont peri dto plang s oman bkt ng iinvalid na? Ano p b ang pd k gawin? Slmat po s pgsgot

hi jackline, ung bng email add n ginamit m s bm eh same lng bng gmit m s fon?! kc kung oo, pwd m nmn xa i forgot password tas my isesend sau s gmail m pra gumawa k ng new password, try m muna un

Good day miss marivic,

Uwi po ako vacation ng 2 months sa june 2 tapos mag biyahe ako, Singapore june 20 for holidays need pa ba yan ng exempted oec? Tapos nag apply ako now 1 week ahead ng oec so kung balik ako abroad expire na xa ng july 24, return flight ko 30 July. Need ko ba ulit acquire exempt oec?

Salamat. Adora

You can try this method: Take a photo with your phone and send it to someone or yourself via what’s app. Then save the photo from what’s app to your phone . And then u can upload this saved photo to the BM online and crop it Taking a photo with ur phone to directly upload won’t work. And importing from library too.

Hi any suggestion po natry n namin ung from whats app pero ayaw p din ng photo e..hirap b tlga mag upload ng photo..

I acquired oec exemption but it is to be expired before my expected departure… Expiration.: APRIL 18 2018 DEPARTURE: MAY 12 2018 What should i do now? Any advise please….

Have u got any advice? We are the same problem.. mine is going to be expired this april 24, Be back abroad on May 2018 with the same employer.. I don’t know where to extend my oec… please share what did you do to this issue. Thanks

Me too..ano po ginawa nio

hello po gin, may, jaybee

try nio pong i-consult s nearest branch ng poea abt s gnyan…kc po pg naabutan n ng expiry, ang pgkakaalam ko po eh need tlg ng new appointment pra s another new oec ulet

Hi Gin, May, Jaybee,

Were you able to extend your OEC ? Would appreciate if you could advice me on the process coz I have the same issue with you guys.

Hello Guys,

Kamusta? the same issue with me, im so excited na umuwi then i forget na the date of expiration after you apply for oec which is 2 months then got my holidays for exact 2 months talaga prior to my departure back expire na. July 30 departure ko then July 25 expiration.

Any progress or solution?

Thank you for sharing

namaste adora

Ano pong ginawa nyo dito, same case po kasi tayo

I suggest mag-apply lang ulit sa BM online right after the date of your OEC expiration date. Madali lang naman at makikita na agad ang OEC exemption number. Basta same employer and same jobsite. If in case same employer pero different jobsite, still mention na same employer pa rin kasi parang it’s a group of companies lang maituturing. Stay safe and enjoy your vacation mga kabayan!

Hello, ilang days mkuha ang new OEC pgkatapos mag renew pg nag expired ang unang OEC.thanks

Hello po admin, Good pm po. I am an OFW here in Thailand gusto ko pong mag inquire on how to edit/change my new employer/name of my school’s director for my OEC (POEA/Balik manggagawa online). I still teach in the same school yun nga lang po ay napalitan na po ang director. The problem was I couldn’t edit my employer’s name. Is there any way I could do? salamat po and God Bless.

you can only change sa mismong consulate/embassy sila mag eedit.

He po Maam isabel Same problem po change employer name to her name wife kasi dead na sya. Pupunta lang p baako doon sa embassy at meron po bang ibang hihingiin? E paano young appointment form e di ako maka print? Salamat sa sagot?

Hi po maam Isabel , ask ko lang sana kung may alam po kayo regarding sa expired oec 2 days from the flight date?

I guess when you mean ’employer’ it’s the company name, regardless of who’s the Director. The names of employees normally change, pero not the company name. If same employer (or company name) naman I guess it’s just alright.

Blessed day po and Prosperous 2018 sa lahat. I have a question regarding my OEC since I came here December 16 and had an appointment on December 20, 2017. I changed employer so they changed my employer but until now they haven’t issued me any OEC no. and my application is still pending. My flight was supposed to be on the 2nd of January. What do I have to do?

ask ko lng po nag online po ako para s oec pero mali po ang na pindot ko instead na latest number ng oec ang nailagay ko po ay date of issue..ngayon di ko na po pwede ipag patuloy ang pag fill up ano po dapat ko gawin?

May question po aku regarding sa OEC ko po. Mali po ang MI ku po it should be SIMBAHON but yung nasa record ku SIMBAJON . Anu po yung maari ku pong gawin. Sa Sunday na po flight ku po. Please ma’am I really need your help asap . Thank you so much.

Hi po ano pong ginawa mo paano na change yung family name mo kase pareho tayo ng scenario.

hello po, hindi ko po mabuksan ang account ko sa BM online, invalid user name and password po ang nakalagay, nagreset narin po ako ng password at ginamit ko po yung password na binigay nilang madaming numerical at letters pero invalid parin po, anu po bang dapat gawin kasi kahit po anung reset at binibigyan ako ng panibagong password hindi parin ako makakapag log in.. help me po. Thank you so much

I have the same problem, so everyone please help us what to do regarding this matter. My flight schedule is getting near. It will be on January 8, 2018. Please i need your help. Thanks.

i’m having the same problem I cannot open my online account, how many times i tried but stil invalid user name and password, even i forgot my password but i didn’t receive password reset instruction on my email. Please help and let me know what do i need to do. Thanks in advance

E copy mo yung number nya doon sa email mo then e paste mo balik mangagawa Hihingi yun ng new password yun.

Nag renew po ako ng passport. Same Jobsite and same employer pa rin. Need po ba to update sa POEA office (change passport number) – or online changes will be fine? – new passport number

3 times na ako na issue-han ng OEC and 1 EXEMPTION (for the last 4 vacation) This is my 5th OEC –

Hello po,ask q lang po bakit po pending pa rin yung status ng oec q??salamat

Hi! May I ask ano po nangyari sa oec nyo po? Were you able to get it online? Many thanks!

Paano po n.a. retrieve ang last oec number mga mam/sir? Gusto q po sana maka kuha ng COE. Salamat po

Hello, hndi ko po maedit ung Country pra sa point 2. Contract particulars. Kindly advise please.

Yan din prob ko…:(

Hindi ko po m edit ung name of employer paano gawin ko

My name is William Seno, tanong ko lang po kong anung dapat gawin pag nag change ka ng employer? Kasi po ndi naman ma edit ang sa employer details ng Old OEC File. Anu po ang dapat naming gawin para makakuha kami ng update bago lalabas ng pinas. salamat po.

Hello po, tanong q lang po, ex abroad po aq galing sa kuwait… hindi po aq nakatapos ng kontrata q.. kakauwi q lang po nung march then ngaun kinukuha aq ng friend q sa jordan.. naguluhan lang po ako kasi hinihingan aq ng agency q ng 2600 para daw ma.update ang pag ibig at philhealth q… kailangan q po bang magbigay oh hindi?

Hello po. Magtatanong lang po sana ako. Nagka typo error po kase ako dun sa name of employer. Imbis po na “Trading”, “Tradinf” po yung na enter ko. Di ko na po kase maedit sa account ko. Pwde ko ba yun mapa edit sa office ng POEA?

I-ko-correct po nila yan pagpunta mo sa office ng POEA. Advise mo lang sila na nagkamali ka.

pde ba mag apply s pinas ng owwa at oec instead dto a abroad?

Balak ko po sana kumuha ng appointment dito sa Naga City, alis po kasi ako ng 16Jul, Bakit po kaya walang slot na makikita o nakalagay pg ng online ka, pano ako makaka acquire ng OEC dito sa Naga kung walang slot..

Hi, how did you get your OEC from the Naga City Region 5 office? Same problem here. Thanks!

Hi, question, hoping you could help. I am returning sa same employer, but they changed the trading name when they moved to a freezone, do i need to get new OEC or exemption

Hello po, new user lang po ako sa balik manggagawa online tanong ko lang po kung pwede ba ang state of qatar residency permit ang ipalit kong visa validity date dahil wala akong visa. Sana matulungan niyo ako. Salamat po

Hello Pouh Maam/Sir Ask cOuh lnG pOuh..need pah pOuh banG kumuha ng Pag-ibig,Owwa at Philheath?Kht nah pOuh may OEC nah Pouh Acouh? Salamat pOuh.

Good afternoon..

I need some clarification po abt.my situation…returning po ako same jobsite and employer,after two yrs nirehire po ako. may appointment date n po ako s poea s 4.yong contract ko ay dna na authenticate s polo,ok lng po b yun?since returning nman po ako….at aside s paasport visa contract .meron p po bng ibang req.s pagkuha ng oec?

ask lang po pag naglologin po ako, account is inactive. activate by the confirmation link on email. pero wala naman dumadating na message sa email ko. pano un?

My departure date is on 14th of April, til now pending pa din ang status ng OEC ko. Is there hotline number for this case. Holiday kasi ngayon.. Pa help po.

Hi! I have the same situation. Pending pa rin yun status ng OEC ko. Sa aug 5 na alis ko. Ano po dapat ko gawin?

Mam Punta nalang po kayo sa pinaka malapit office kung saan pwede kumuha ng OEC. para di po ma delay biyahe nyo.

Hello po flight ko po bukas prblma ko OEC ko appointment lng nman po cnasb nla pano na po? Patulong po salamat

Hello, nagkamali po ako sa pag input ng employer ko, sino po nakakaalam papano gagawin dito? Maraming salamat po.

Hi poong ginawa nyo pag change ng employer un din kc mali ko ngaun plz reply

hi,, tanong ko lang,, nagkarun ng special day ang poea dto nung last dec sa al ain at nakakuha ako ng oec,, pero bakit wala pa din akong oec no. sa bmonline,, nid ko p magrequest ulit ng appointment pauwi kase ako ulit dis april 28 same employer ako

Hello poh.. ask lang po kung ano ang ilalagay sa visa validity date.. un poh bang date of issue or ung expiry date.. thank you po in advance. God bless.. 🙂

May I ask po sna kung panu mag change ng date ng appoinment sa balik manggawa

select mo lang ulit yung ACQUIRE OEC OR EXEMPTION . tapos type mo flight schedule then pili ka lang ulit ng date and time kung kelan ka free

I tried to log in BM online at kumuha po ko ng acquire OEC they just give me the reference number. It was on June 8 but my flight is on July 18 and I will be back in abroad on August 28. In my transaction it state only June 8 but there’s no expiration date. I’m just worried kac nag start ng june 8 yung log in ko I’m until august 28 sa pinas so it’s 82 days already..

My question is..

1. May expiration date ba yung Acquired OEC? 2. pag na expired ba pwede bang kumuha ulit through online? 3. May Babayaran pa po ba pag kumuha ulit?

Hi pwede po bang mapalitan yung date of departure sa exemption ng OEC? Nag acquire kasi ako nalagay ko date ng Departure ko sa Dubai instead na date ng departure sa Pilipinas.

Ayusin ko po sana baka magka problema.

HI. I have the same issue as yours. Triny ko mag acquire ng OEC exemption 3 months before balik ko abroad. Just wanna ask if you have any idea now regarding this issue po? Maraming salamat po

Hi we have the same issue ..nagkamali sa expected departure date..nakakakilos Po ba unit ng exemption sa jonline Kasi IBA Yung flight

Hi mdm. Isabel ask klng po if ever na wala akong dalang contract pg punta ku sa poea appt ko ipaprocess parin ba nla ung application ko ng oec? I only have my Singapore Pass and passport with me. At il be coming back to same employer after a month of vacation. Hope u can help me. Thanks

hello po, nag log in po ako sa OEC po naka registered narin po ako pero pag log in ko po invalid username at password po, which is tama naman po ang sinulat ko, im here in Kuwait po. para sa OEC

Yung expiry date po pala ang ilalagay sa Visa Validity Date.. ?

On, Please enter expected Flight schedule…

Is it the Arrival flight schedule to the Philippines or Departure flight schedule from the Philippines?

Mr. Dave..Departure date po yan from Philippines

mali naman kase ung nasa form nila e. dapat naka specify lahat. confusing ng mga tanong.

confusing talaga, nailagay ko tuloy yung departure ko from Dubai, dapat specify nila na departure from the Philippines.

Hi everyone. Ang ilalagay po ba jan sa *Last arrival date, yung huling date ng pag alis mo sa Pilipinas? paano kung first time ka pa lang uuwi ng Pilipinas?

Does anyone tried to check bmonline.ph online today? I tried to login (i’m already registered) and I cannot proceed as it says “ooopps! something went wrong, contact your administrator”

Has anyone experienced this?

try to use it later, baka nagloloko lang ang site nila.

hello poh isabel magno.im julie anne tanong lang po aq if need q po ba e renew ang contract ko if babalik po ulit aq ng 2 years sa same employer ko im a private nurse. kAsi po dati ung nurse nila dito dina daw need ng new contract pwd daw old para ma issuehan ng oec, kasi ngayon nalilito po aq kasi meron nagsasabe na e renw daw talaga..madami din ngsasabe na dina daw need kasi same employer naman at dinadaw hahanapin ng poea ang bagong contract…hope u can reply me..tnx

Ms. Isabel good day po..Ask ko lng sana kung normal lng ba ung hindi makapagchange ng employer name sa website?thanks!

Seems to be server problem. Their server needs to upgrade as it seems to be having too much traffic the server can’t seem to accommodate at the same time

Im also experiencing this right now

“Record not found” when entering my last issued OEC. Please help

bago kaba sa pag aapply online? if yes. di mo talaga maretrieve ang old.

i cant upload photo it showing file type error… what file type needed to upload photo?

Guys, I had the same issue of not being able to upload my photo. This, though, worked for me. Try using your webcam to take picture. No harm in trying.

Same issue for me. “no record found.” Pero ung mga kasabayan ko umalis nakakuha naman sila ng exemption. Same company,same employer kami. sakin lang nagkaproblema.

ask lang po yong aunt q naka uwi last april 2016 naka online appointment nah cya para s oec then this month umuwi na naman cya balik next month. kukuha parin ba cya ng oec sa poea and magpapa appointment parin ba o update nya na lng yong oec nya online?

thank you po

kukuha pa rin cya. kung same employer cya no need na pumunta sa consulate, picturan nya lang ang OEC Exemption # tapos ayun ipapakita nya sa airport.

Same din ng sakin umuwi ako last dec same employer.tapos uuwi po sna aq dis month.problema q bakit d q maopen ang account q dito.eh active nman email at pasword q.

Ask ko lang po if hahnapan pa ako ng oec print out sa airport pagbalik ko sa amo ko.nkakuha nko ng oec sa abudhabi valid until may 13 lng po.pero ang flight ko pabalik dubai may18 .nag update ako online dto sa pinas may new oec # for exemption ako kc same employer balikan ko.kaso diko po ma print out.ok lang po bah yun.

Pwede pong magtanong? Sino pong nakakaalam kung paano iremove yung mga maling nailagay na dependent? Di na pala pasok sa requirements. Thank you!

hi po..punta po kau sa my profile nyo.tas may green color na nkalagay na edit

4 days na lang flight ko na po pero pending pa din oec ko, san kaya pwede tumawag yung hotline kasi di macontact.

Same problem here, ako dito na sa pinas pero hanggang pending pa rin oec ko. Ano kaya pwede gawin?

Hi po rehire po ako ng co. namin, nag set po ako ng appointment para sa oec hindi po na process oec ko kasi wala ako dalang old contract may dala po ako certificate of employment, Valid Visa, old passport na may old visa ng same co. at country at co. I.D. ano po ba requirements sa rehire?

ask lang po first time kac gumamit ng OEC online.., nagtry po ako then at first ang maglabas sa System is ilalagay ang previous OEC #., kaso ang laging reply ng System Ooops!! there something wrong contact your administrator.. anu po gagawin ko.,

Hi po, may same issue po ako, pano nyo po na resolve yung sa inyo? Thanks po.

Hi, were you able to resolve this issue? Been experiencing this too.

kelangan nyo pong may set ng appointment ..pag nag pop out ung “pls contact ur administrator” meron nkasulat din dun blue in color po yta na set appointment.. tas may query nang llabas..

Ask ko lang po. kumuha po ako OEC today. ang binigay lang po sa akin yung resibo at yung appointment date ko na paper tas may naka tatak lang. yung po bang OEC ko e upload sa BM online ko? salamat po

Ang OEC mo te,sinend na nla sa email add mo,,yun ang print mo..

Kailangan ba hindi magbayad para sa philhealth at pag ibig kapag kukuha ng oec???

I mean pwede ba hindi magbayad para sa philhealth at pag ibig kapag kukuha ng oec???

Kung ntpos ang 2 years contract mo,,mbgbayad ka syempre pati sa pag-ibig ganon,,required nman yan sa lhat ng mga OFW,,pero kung hindi mo ntpos contract mo at mgbksyon ka lng sa atin,,d kna mgbayad,,

@Myla.. Pano po yun, hindi ko naman natapos ang contrata sa company ko.. Nagchange ako ng employer ngaun..

Hi Miss Myla….sa email ko din ba i send ang oec ko? Process at pay nko personally sa embassy…resibo sakin na at na authenticate na rin kontrata…ang oec na lng wait ko

Hi! I have been getting OEC online for the past 2 years. I have renewed my passport recently and yung registered po sa profile ko is yung old passport pa.

Today, I am trying to acquire OEC or Exemption via bmonline. How do i update my profile with the new passport details? I am getting error “There is a need to renew passport…” Please help.

May issue na-extend ng DFA yung passport validity for 1 year. Paano po ma-edit yung passport validity sa BM online? Hindi maka proceed sa pagkuha ng OEC kasi up till now sabi ng BM online ” need to renew passport.”

Hello,patulong nga po ako,, My friend po ako dto dubai but suddenly yung madam nya binilhan ng ticket at pinauwi sa Pinas at ang hawak lng nyang paper ay yung residence cancellation nya na dpat Before 22 makabik na dw cya dto dubai,,8yrs.siyang nagwork sa amo nya at 58 years old na rin siya,,kaso gustong kunin ng mother ng dati nyang amo,,paano po ang gagawin nya?kailangan pa b nyang kumuka ng OEC?or direct hire na lng siya kc cancelled nman na visa nya. Salamat po ng marami.

Back to zero po sya.. Pag direct hire dadaan sya sa poea..

Ako kc exit oman, at doon ko hinintay ang employment visa ko.. Ako pag sa pinas pa.. Ang daming hahanapin sau..

Hello po. Pa help naman po. Umuwi po ako last month ng Pilipinas, and ngayong month uwi po ulit ako. Valid pa din po ba yung account ko nun? Ano po kailangan gawin? Salamat po.

unable to upload picture.

Hindi ako makapagupload nang photo,ano po ba ang dapat gawin.?

does anyone having problem on uploading picture on bmonline site?i tried to click upload on the picture icon but it’s not responding. any help please? thanks!

Same issue sakin unable to upload photo.

Hello po, ano po kaya ang gagawin ko kasi hanggang 1st page beneficiary lang ako walang next step.

hello po ask ko lng po if ano ang dapat kung gawin…. gusto ko pong magpa schedule…. ang flight ko po ay sa 22 ng sept.

tanung no Lang po kasi sa Sept.1 na flight tapos yung nag pa schedule ako ng appointment sa January pa daw. ang available panu po yun please help me

Anu po ba ang gagawin kapag may typo error po yung spelling nang middle name ko. Nacheck ko lang po yong spelling pagkatapos kong maiprinta ang aking OEC. I was trying to edit my profile but hindi po siya maedit. Malapit napo kasi yung flight schedule ko. Please I need your help po.

Balik k s consulate at ipa edit mo s kanila or pwede s pinas go k s pinaka malapit n poea s inyo the staff at poea will edit it for you.it happen to me Pero Wl n ako time bumalik s consulate Kaya s poea ortigas Ko na Lang pina edit,God bless enjoy ur vacation

Hi, Need pa ba ng appointment sa POEA Ortigas if ever papaedit yung name sa BM Online?

Hi,patulong nmn po lumabas npo ang exemption number ng oec ko last December 30,2016 pero after 2weeks biglang nabago flight schedule ko tas e nopen ko ulit ang profile ko at pmunta ako sa acquired exemption tas binago ko flight skedule ko.at my binigay n nmn another exemption number ng oec ko Hindi po ba ma void yong una kung oec number .pls pa help i have doubts nextweek npo flight ko ..Thank you

walang kaso yun kung hindi mo ma void yung una. picturan mo lang or print mo ang latest exemption number , ayun ipapakita mo sa airport.

Hello po ask q lng po kung anu dapat ko gwin kc po ngtransfer po aq ng amo

baka may makatulong sakin..ask ko lang sana pano gahawin ko kasi last April 3 nagpa appointment na ako kaso di ako nakapunta kasi po nagkataon na graduation ng pamangkin ko, parent representative kasi ako. ngayon po magpapa appointment sana ako uli di pede kasi may pending appointment pa ako eh. nagsearch ako ng cancellation don kaso wala eh..balak ko sana pa appointment uli next week April 10.

Panu Po palitan ung name sa oec bmonline?na typo error Po Kasi please

Tanong ko kng po madam ung oec exception ko bayt po ganun expiry date nya june 1 nkalagay june 14 po balik ko

Hello po..patulong naman po nagawa ko naman na lahat ng procedure po..nakapagbayad nadin ako, bakit no oec request found pa rin..

Hello po ask lng po mgkano binayaran nyo oec at saan kau pay? Salamat

ate fill up ka nalng po ng bago kase hindi na maeedit yan …

Hello,first time to apply for online application appointment for OEC sa part 2 po (Contract Particulars) ano po yong Last Departure Date & Last Arrival Date? Departure sa Pinas and Arrival sa UAE? o Departure sa UAE and Arrival sa PINAS?

I just want to ask kung mag pupunta ako sa appointment ko, makukuha ko rin po ba yung OEC on the same day?

Same question po.. ano po yung nilagay nyong date? Thanks

Last departure date = yung araw na umalis kayo ng pinas papuntang abroad Arrival = pag dating po ninyo ng pinas. hope this can help

Panu po kung nag exit sa oman??

tanung ko lng po, wla na yata hour schedule sa date na gusto mag set ng appointment, anu po ba dpat gawin.. im planning to set an appointment date on august 8, 2016, pero wla na hour schedule.

pano po pala ung anak ng hipag ko. below 18 years old .. student po.. ngbkasyon silang tatlo dito s pinas… ung parents po nkakuha ng appointment nila.. pero yung anak na below 18 years old.. ayaw tanggapin sa new user..dahil po ba sa hindi sa balik manggawa ako dapat pumunta ?? san po b pwede link ako mkapunta para po m iset ko din sya ng appointment?? pls help po… tnk yuo

Hi po! Same issue with my daughter. pero meron sya visa to stay here. Is it necessary ba na kumuha sya ng oec since 17 yrs old sya..pero pagbalik nya rito sa amin..is 18 yrs old na..ano po ang dapat kong gawin?

hai gud evening po….pano po kung meron ka ng OEC number pero record not found parin po….tnx po

di ako maka login sa BMonline di ko alam kung bakit., tama naman ang email at password na nilagay ko., ni walang aksyon lodaing lang tapos balik ulit sa login page., lahat ng browser natry ko na

good day to you. tanong kulang poh, paano ako makakuha ng bagong reference NO ng OEC ko.? kailangan ko ng bagong Reference NO. kc yong dati kong reference no. ng OEC ko is already expired hindi ko nakoha sa LBC kc yong deadline sa july 6, 2016. please contact me via my phone no. 09491430701. thank you..

gandang araw poh. tanong ko lang paano ako makakuha ng bagong reference NO. ng OEC ko? kc hindi ko nakuha sa LBC kasi transaction expired na siya, kasi yong deadline sa july 6, 2016. kailangan ko ng bagong Reference NO. pls contact me via my phone NO. 09491430701.. this is my old reference NO. CY9ERG58

Good day to you. Ask ko lang po meron na po akong dating account and nagamit ko na yun OEC ko pabalik dito sa bansang pinag-workan ko and uuwi uli ako ng pinas this December nakaka-login naman ako sa BMonline using the email address na ginamit ko before ng mag create ako ng BMonline account but the problem is nakalimutan ko yun password ng email address ko and tried retrieving it pero di ko na talaga ma-retrieve puwede po ba akong gumawa ng bagong account using other email address di po ba magkakaroon ng problema yun kasi lalabas na doon sa bagong account na wala akong OEC before di ba or puwede ko po ba i-input yun OEC ko sa bagong account ko. puwede po bang i-copy nyo sa email ko yun reply nyo. Maraming salamat po.

Goodmorning po pauwi po ako today Pero ung name ng employer s oec ay iyong previous employer Ko.paano Ko po Un ma eedit Kasi po nag change employer po ako.ako po dapat mag edit noon o dapat po ako pumunta ng poea s pilipinas?salamat po please pki reply po

Same issue po halos sakin..nagchange po ako ng sponsor this month..kaso hindi ko maedit yung employer & contract details sa bm online..any suggestions po pano iedit?thanks!

Kukuha ata ng bago kc 1tym lang pwede gamitin ang 0ec as our exit clearance… Kaya requiremnt din contract…

Sis paano if nag bm online ako kaso Mali yung napindot Kong petsa imbes 23-3 lang napindot ko…help po…tnx

I’ve been getting my OEC thru BMonline for more than a year now. This week, I’ve been trying to get my OEC as I am due to go back to work overseas on July 21, 2016 but when going thru the payment, it goes to network error. I had been using GCASH before but now. All 4 modes of payment (Bank- over the counter, banks online, mobile & non-banks over the counter) are not working.

Good day po. Uuwi po ako and I was trying to get my OEC online. Nagrenew and change last name po ako ng passport (followed my husbands last name) di ko po maedit ung Name ko. Nagamit ko na po ung BMonline last time na nagprint ako ng OEC nung last na Uwi ko. My concern po ngayon is sa BM online account ko i still have my maiden name. Pag nabayaran ko po ung OEC, hindi po kasi same ung name ng passport at OEC print out ko. Pano po un? .

Hello po…same problem po tayo, nkabalik na po ba kau sa work? Kumusta po?Ok lang ba un different family name po ang passport and oec?

Hi, Magandang araw, gusto ko lang po sana magpatulong kasi nakalimutan ko password ko. Pag nagseset ppo ako ng passwordm recovery sa email ko ito lang po ang ng POEA sakin

” New Password

yang lang ang narerecieve ko sa outlook regarding sa password recovery. Sana po matulungan nyo ako flight ko na po nextweek. Salamat

Hi! Bakit po walang “next step” yung sa akin? Nandito po ako sa Sweden. Ano pong Labor Office ang pupuntahan ko?

Solved it. 😛

Hi po..nagawa ko na po lahat ng instruction..naselect ko na rin yung location ng appointment sa baguio po pero ask ko po kailangan po ba talagang pumunta ng baguio? kasi gusto ko sanang thru online maiprocess ko OEC ko….sana matulungan niyo po ako kasi sa lunes na po flight ko..namatay po kasi father ko kaya di ako makaalis..salamat po

Kailangan mo talagang pumunta sa POEA Baguio para makumpleto yong registration mo at makakuha ka ng OEC. Condolence bro.

Hi! Bago na po employer ko at hndi ma edit ito. Flight ko sa June 29.. Ano pong gagawin?

hello paano po gagawin ko nag change employer po ako nakakuha n po ako oec pero ung name ng dati ko amo nk lagay kasi nd po ma edit un

Record not found

may appointment po ako bukas pwede po bang copy of emirates i.d lang ang dalhin wala po kasing binigay yung amo ko na copy ng passport niya? dito sa pinas ako nag set ng appointment para sa oec wala na kasing slot sa dubai .

Diko na po ma open ang email ko dito kaka bayad ko lang kanina,

Incorrect password na at email add:

Panu ko po ito ma rectify? at maview ang OEC ko?

Hello! Can I still avail of an OEC kahit walang Visa pero may work contract na and I have an existing OWWA record. I can obtain my Visa at Macau immigration only after I had my fingerprints done but I am here in the Phl.

Paano pong gagawin kapag irerehire ka ng employer. Anong pong kailangan ko at ng amo ko na gawin? Salamat.

Paano po ba makuha ung print ng oec ko,,khpon p dapat salamat po,

Tanong ko lang po pag kukuha po bs ng oec pede po ba khit copy lang contrata at visa.. di pa po kasi nadating ung visa ko at contrata ko… pls reply po

pwede kahit photocopy lang,.

Good day po. Help nman po. Ask ko lang po pabalik na po kase ako sa work ko sa uae. Nagpa sked po ako sa bmonline the available slot was on friday. Pero sa wednesday napo kase flight ko… Pwede ko ba sadyain. Please reply po.. Thanks in advance

ma’am. kayo po ung active mag comment dito. please message me po need ko lang itanong kung baket “record not found” pag ine enter ko ung last issued OEC number ko?

first time mo ba mag online OEC?

Hi Ma’am/sir.

Please help me naman. 1st time ko po sa BM online kasi umalis po ako ng Pinas ng March 19, 2018 (1st time ofw as direct hired) and magvacation po ako ngayung May 19 to June 19 sa Pilipinas pero babalik p oako sa same employer. Bakit hindi po ako makaavail nung exemption? Pinapaset parin ako ng appointment. Please help me…

Paano po kung di nadala ang copy ng Contract? naiwan po kasi sa Saudi Arabia… ma-entertain po kaya ako sa POEA? Thanks po

first time mo ba kumuha ng OEC sa pinas?

Mam tanong ko lang po sa pag fill up ng oec ano.po ibig sabihin ng visa validity date?ung date po ba ng pag bakasyon sa pinas???

ibig sabihin kung kelan ang expiry date ng visa mo.

Ngpaappointment po ako today bukas na flight ko 1st time ko po my dala nmn po ako offer letter galing sa hr nmen pero hndi pa din po tinanggap ng poea. Mgpapaappointment po ako bukas ng maga sana kasi hapon pa nmn flight ko kaso wala na po available. Pwde po ba mgwalk in na lang?thanks

mam ako first time ko kukuha ng oec sa pinas wla ako copy of contract pero may i.d visa ako ng qatar mkakakuha kya ako ng oec

Meron na po akong existing na OEC then I forgot to bring along at our office. Then today I tried to make a new user account pero hindi ko ma-key-in yung last OEC number ko coz I forgot to bring along. Then I accidentally cliked0in yung Make an Appointment. Was trying to edit again the OEC number but can’t manage to. I planned to change it after I came back home later. Pero walang options to edit yung OEC number and keeps me leading to make an appointment. Paano po mag-key-in ng existing OEC number? Thank you. Immediate helpful response are greatly appreciated since I’ll be going back by Friday and no time already to make an appointment.

Na filled up ko na lahat pero hindi mag proceed kapag nag upload ng picture. ano ang problema pa…parang hindi easy mag BM online

Hi po ask ko lng kung ano ilagay duon sa last departure at last arrival?first time ko po mag bakasyon eh.tnx po

ang last departure po eh yung date na alis mo dun sa bansang pinanggalingan mo at last arrival eh yung dating mo dto sa bansa.

Pero po the same date po sya with my last arrival and last departure e ayaw naman po iaccept pag isave changes

Ang ilagay mo doon magkasunod na araw like 12 ka umalis sa atin,13 nman ang ilagay mo sa last arrival mo

yung date ng pag alis mo sa pinas at date ng pagbalik mo

Hi Good day, Ask ko lang po, ung OEC receipts q poh last year q na binyaran nakalagay po na valid for exit until 6/19/2017. Kukuha pa rin poh ba aq ng panibagong OEC 2017 KC ang validity na nkalagay.

Hello poh good day!

Wala poh ako time kumuha ng oec sa manila. Pwede poh ba sa airport ko nlang kuhanin? Wala rin poh ako dala contract pwede poh kaya yon? Salamat poh

Umuwi po ako lst dec 2015 and now po uuwu ulit ako pina agency po dti ng amo ko oec ko ksbay ng contract ko dhil renewal po ako now ask ko lng kng mg apply ako online by my self it means gagawabko ng new account sa bm.online?pls help pauwi po ako nxt month

hi . ask ko lang. bkit wala yung next button para mag proceed sa date ng flights? hndi din ako nirredirect sa appointment page. hanggang sa fill up lng ng personal at employer data. can someone pls help me? tnx

hi sa baba po my next dyan to proceed so dapt nak fill up dapt lahat ng box pra.makapg proceed ka sa appintment

Hi, How to cancel an online pendig OEC. Nagapply ako ng OEC kaso di ako nkabayad. Until now it’s pending. I want to cancel it because I can’t see the new OEC I applied for (in the transaction details)

Hi tanong ko lang po. Mag pa appoint sn ako s bmonline.ph kso wla nmn available n slot.. S may 24 p meron smantala s may 22 na alis ko. Pwede po bang pumunta na lng direct s office nila pr magawa agad?

Hi. Ganyan din kase ang prob ko.. Nakakuha kba ng oec at nkaalis din?

Gusto ko po kumuha ng OEC ko online but I need to update my new last name (re-married) according to my new passport, kaso lang di ko naman ma edit yong profile ko. Pwede po bang present ko na lang previous Passport ko sa airport. Anu po pwede ko gawin? Please i need your immediate response. Thank you.

sa date ng schedule mo inform mo sila, sila mismo ang mag eedit nun.

Anyone can help? Nag set ako ng appointment may 09,2016. Emergency happens at hnd ako nkapunta s appointment ko. I was plan to set another date appointment but I can’t. Showing that I have still pending appointment. So, I am wondering if they will accept me to get oec anytime, any date? Thanks for the answers.

cancel mo muna yun last appointment mo. tapos book ka ng new sched.

Hi kabayan paano ba magpacancel ng appointment? Kukuha sana ako ng OEC kaso lng d pa ako inisyuhan kc daw malayo pa flight ko.sabi ni kabayan cancel daw sinubukan ko ng maraming beses na hanapin kong saan ako mag sign ng cancellation wala akong makita.please need your help.thanks

hi sa left side hanapin mo ang transaction. click mo lang transaction tapos makikita mo na details ng oec mo. and meron cancel sa gilid.

Wala akong makitang cancel ,yong appointment lang ang ipacancel ko dhil pinas na ako mgpa appointment uli

Good eve po, nag fill up po ako ng oec kaso wala po ako middle name, ok lang po ba yun? Ano po ba ilalagay ko s middle name? Thaks po

What Last Departure Date and last arrival date means thanks

Good Day po.. naka pag set n po ako ng appointment for May 4, 2016 tanugn ko lng po kz ung name ko nawala ung Luz sa Pacita Luz I. Fabella, ok lng po b ito na walang Luz or mag papa sched nlng ulit?

I went to POEA Trinoma last April 8, 2016 to get my OEC but wasn’t able to pay immediately. I went to Bayad Center today to pay and handed the piece of paper given to me at POEA Trinoma with the Reference Number written on it. When the cashier clicked my record, it appeared that my transaction expired on January 01, 1970. Is there any other way for me to pay and get my OEC? I am flying back to work on May 01, 2016. Please help ASAP…Thanks!

Dalawa po pangalan ko, hindi ko nailagay ang isa Then I realized hindi na po pwede ma edit ung name. taga Cebu po ako. Pag pupunta na ako sa appointment day ko inform ko lng ba sila na i.edit nila? Do I still need to print the form with the lacking name information?

Hi good afternoon nag apply ung uncle ko ng BM online nung thursday sya ng schedule kaso ung flight nya tomorrow n until now ala p rin ung oec nya nakalagay nman dun ung expected flight schedule nya ilang araw po ba masend ung oec para maprint na po.

nagbayad naba cya?

Mam ask ko lang. Bakit di ko ma edit dob kopo? Thanks po

bakit until beneficiary lang po wala yung next step for appointment

Please advise how to edit the birth date, I tried to edit many times but it’s not working. Thank you

i have a same problem with you.. the birthday is cannot be selected…

Gud day po’ ttanung ko lang po kase sana kung pwedeng mag walk in nlang sa pag kuha ng oec? At anung requirments ang dapat dalhin? Maraming salamat po…

You have to fill up po muna online 🙂 yung sa case kasi nain nagwalk in nasayang lang effort kasi di rin nakakuha, sasabihin lang po sayo na magfill up muna online 🙂

Hello po may problema po ako sa last name ko nagkamali po xa at ngaun ko lng po sya napansin kulang ng 2 letra sa huli ng last name ko,pgkkamali ko po tlga sa pgmmadali ko umuwi nun dko nacheck, b4 ako umuwi sa abudhabi po ako kumuha and now dto n po ako pinas, anu po dapat kung gawin, babalik n po ako ngaung 20 of april, need advice po, salamat po

similar case, ang nakalagay sa OEC name ko ay John pero ang whole name ko ay John Bryan, paano kya maedit ang first name. kahit idouble click ko, nakalock yung cell. Hindi kya magkaproblema ako pagkuha ko ng OEC using enedited name..Salamat

di mo cya ma edit, sa schedule date mo sa consulate inform mo sila, sila na ang mag uupdate nun.

On the day of appointment, Do I still need to bring the form with a lacking name?

good day po! hi mam.gudpm po. posible po payment pag magkuha ng oec magkano ang mababayran? salamat

Hi, patulong po, wala po akong oec. flight ko na today.. pwede po bang kumuha ako ng oec sa airport? sa online nman no record found ung dati kong oec.

mam pwede po ba magpaschedule ng oec?

May appointment sked na ako sa POEA para sa OEC, ano yung need kong dalhin na mga documents po? or yung print out lang ng appointment lang ang hihingin nila? salamat po.

Dalhin mo yung Pina print mo including your passport at xerox copy ng passport ng amo mo, Visa, ticket at original contract,, and take note my pipirmhan dn ang employer mo dun ahh,, pero seperate Yun.

Naka pag set po ako ng appointment sa May 2 ung Status niya po with appointment pero dun po sa Actions may nakalagay na expired.. OK lang po ba un?

First timer po ako.

you mean schedule mo sa may 2 para kumuha ng OEC?

opo. schedule ko po kumuha ng oec sa May 2 .. ung status po nkalagay with appointment tapos po ung sa action nakalagay na Expired, Print info sheet, and cancel appointment.. OK lang po ba un kahit may nkalagay na expired?

kelan mo cya inischedule? kung last feb kapa nag pa sched or march expired talaga yan kasi 2months validity lang ang OEC. pa sched ka ulit.

Ganon din po yong sa papa ko don sa may appoinment under action tab may nakalagay na EXPIRED. Okay lang po ba yon?

nag pa sched po ako ulit pero may EXPIRED pa rin po na nakalagay

Last May 12 or 13 aq ngonline for appointment s May 17..pro last may 14 chinek q ung acct q, my nklgay n expired..bkit ang gulo nmn?

kamusta po yung appointment ninyo? ok parin po ba kahit na may expired na nakalagay ?

Uuwi po ako ng Pinas on May 16, 2016, babalik po ako abroad on June 5, 2016.. Ang validity ng OEC ko hangang May 28, 2016. Pwede po ba i extend iyon? o i refund tapos kuha na lang ng bago? Kailangan po ng advise nyo.

Sadya po ba na thru remittance company na mgbbayad ng OEC after mo mkuha ung reference number??tnx

Hi anyone can help me, last year I get my OEC and next month I’m going home. I just wondering what do I need to renew my OEC with a different employer. Thanks

GOOD DAY PO, NAG EMERGENCY VACATION PO AKO KC NAMATAY PO KC YUNG FATHER KO, NAG SIGN UP NA PO AKO TRU ONLINE. MAY APPOINTMENT NA RIN PO. KAYA LANG WALA PO AKO MAIPAKITANG CONTRATA KASI HINDI KO NADALA. VISA, PASSPORT, OLD OEC AT TICKET LANG PO NADALA KO, OK LANG PO BA NA WALA ME MAIPRESENT NA COPY NG CONTRATA? SALAMAT PO SA AGARANG PAGSAGOT

How con’t to apply for oec overseas employment certificate online what is the procedure please reply me ASAP

san po babayaran ung para sa appointment?

kung may appoinment ka sa consulate, dun ka sa consulate mismo magbabayad.

Paano po kpg wala po akong copy or original ng contract makakakuha po ba ko ng oec ..pero my visa at id nman po ako ..

hi anu po ggawin pag nakalimutan po un email…

Hi good pm help nman po. Saan send ng poea ang oec na ipi print daw? Sa email ba or sa bmonline acct ko? Malapit na kc ako umalis pero til now wla pa ako narereceived na email pero sa bmonline may nakalagay na na approved.. Thanks so much

Bmonline account, once processed you can check in your account, open your bmonline account >> check MY TRANSACTION PAGE >> PRINT OEC (2 copies)

My password in my bmonline is not working. What will I do.

click forgot password then type mo email address mo tapos may sesend sila link to reset it.

maam isabel ano yung visa validity date sa online fillup form. 4 years n ako d umuuiw kasi so any visa meron ako e expired na po lahat un. im here in jeddah.

Patulong po…Hindi ko po kasi ma-edit ung name ko. Ayaw ng maedit. wrong spelling po… Anu po pwede ko gawin?

need mo appointment sa consulate tapos inform mo sila about sa name then edit nila and after that ready to print na ang new oec with correct name.

Wala pa po ako OEC…First time ko po mag BM online…And kinancel ko na po ung appointment para kumuha ng OEC kasi nagkamali ako sa name ko.. Pwede po bang gumuwa nalng ulit ako ng new account ko…wala po bang magiging problem in the future.?

gawa ka lang ulit ng new, wala naman maging problema

maraming salamat po sa 2long miss Isabel…God bless po…

Ms isabel saan po consulate ako ppunta same case din kasi sakin e

saan bansa ka po? 🙂

pag dubai pa – dubai consulate sa al qusais. pag sa pinas ka kukuha anywhere in sm yata or robinson. or sa mismong airport meron din.

pwede pong kumuha ng oec sa airport sa mismong araw ng flight mo po? gnun po sna ang balak kong gawin.. pls reply tnx…

processing my oec

Hi, flight ko na kasi mamaya…nung ino-open ko ung BMonline ko in-activate daw and he said there’s something i need to confirm first in my email….but there’s no confirmation message sent to me…wha is the best way to do? i badly need it later…

Hi, I requested for OEC a bit early. My expiry in the OEC is May 4, 2016 but my travel back sa work ko is May 8, 2016. How can I rectify my mistake? Can I get another OEC online? Thanks.

try to request new oec again.

hi i have same case. Kumuha ka ba ng panibago oec? ano requirements? thanks

Hi paano po i edit ang name di po kasi nalagay yung second name ko..thanks!

Hi ano po requirements sa oec kapag change company?thanks?

Pano po ba ideactivate yung nauna kong account, Gumawa kc ako bagong account kc di ko maedit yung pangalan ko nakalimutan ko lagyan ng “JR”.

Hi please help po tomorrow na kase appointment ko. Nabasa ko po na need ang orig and photocopy ng passport, visa, and contract. Kaso po hindi ko nadala yung orig na contract ko. Meron po ako scanned copy ng contract ko sa email kaya yun pinaprint ko. Ok na po ba yun? Thanks for the help.

Hi..if balik mangagawa .no need na contrata. Kakukuha ko lang ng oec at pabalik na ko sa Mach 1 ( Qatar).

How can I delete some benficiaries/dependents? After printing ng information sheet ko pa na.realized na hindi qualified ang dalawang anak ko kasi 21 at 24 years old na.

edit mo lang tapos print mo nalang ulit pwede naman.

Hi miss Isabel! Pano po ung mali na itype n last deployment date,pwede rn po b iedit?

yes pwede. click mo lang yung edit sa gilid

What do you mean po with “last deployment date?”

Hello po! First time kong kumuha ng OEC ko.Pero forgot ko kontrata ko.Pwede po pa i print yung in-scan o fax nila sa email ko? Ipi print ko na lang

Cant upload photo, please help cant proceed to the next step.

same problem here. anyone can help?

I did renewal of OEC in the system, however the payment I selected is over the counter. Now, the OEC request status shows PENDING. What is the next step after this? Need help if someone encounter same situation. Many thanks.

meron ka nareceive na link sa yahoo mail mo? iclick mo yung link na yun tapos ikey in mo ang reference # na nasa resibo nung nag over the counter ka . once ma key in mo yan automatic marereceive mo message na confirm na. and makikita mo sa account mo na ready to print na ang OEC mo.

The same thing happened to me. Nung Feb 1 pa lang ako kumuha til now pending parin. Wala din naman akong nareceive na link sa mail ko….

paano mo cya binayaran?

Nagbayad lang ako over the counter nung tinawag nang pangalan ko. Sabi nung lalaki okay na daw, open ko nalang daw online tas print.. kaso now march na pending pa rin. Ano ba pwede ko gawin? Ilang araw na lang uuwi na akong pinas….

Is re-applying of OEC allowed. I was issued a 2-month duration OEC and I was not able to use it due to come issues and it already has expired. I still have a valid residence visa by the way. I just never heard that an OEC can be renewed if unused.

hello kuha ka nalang ulit ng OEC. 2months validity lang kasi ang OEC. wala naman kaso kung kukuha ka ulit.

same problem din po ako ndi ko mprint ung oec q pending status din xa. wla rin ako reciv n message sa email q.

Same case as my husband. May I know how long you waited for your OEC? My husband’s flight is tomorrow already and the status is still pending.

Just want to ask.. I have an BM account since last year. I hired with another company after two months came back from my vacation..was trying to edit and change my company name as i am not longer working in the previous company. The online does not allow me to change or edit. I will fly next week. please could you help. Appreciate your immediate response Thanks a lot!

Hi! same problem here. Im no longer connected with previous company pero when i try to change the employer’s name, hindi sya maedit. Please assist. Thank you.

you need to go to consulate po. for them to edit. bring your new

1. Original and photocopy of passport. 2. Original and photocopy of visa. 3. Original and photocopy of contract.

Thank you! Can I do it in the Philippines? I dont have time na po kasi flight ko na tonight. Anyway, dun ko nalang ayusin pag bayad ko sa poea. Salamat po.

yes pwede po

Good day po!

Kung one week lang po ba ako sa Pinas required pa din kumuha ng OEC o hindi na? thanks po!

If you are an OFW returning to your employer abroad, you need OEC when you exit the Philippines again

Magandang Umaga,

May existing bmonline account na ako at balak plan ko magprocess ng OEC through bank transfer payment.

Ang tanong ko saan ako magbabayad ng OWWA?

Taga Catanduanes po ako. Nagtratravel at nagistay overnight sa legazpi just to pay may owwa & oec. Malaking tulong sa aming mga taga catanduanes ang oec bmonline pero kung kelangan ko parin magtravel sa legazpi para sa owwa payment parang wala ring pinagkaiba. Masasayang parin ang dalawang araw na bakasyon para sa owwa & oec payment. 🙂

tama ka dyan ang OWWA need mo pa rin bayaran sa Philippine embassy or mismo sa airport pwede ka magbayad ng pag ibig/owwa and oec.

hi! mag-ask lng me kc nagregister me ngaun online para s oec pero wla clang slot this week @ next week. pwd b me dumiretso n s polo pra s payment? rply asap.

kung ano available na na slot dun ka pasched, dika rin tatanggapin dun kasi wala ka schedule. wala na talagang slot for this and next week try mo yung mga susunod pa.

Panu pag wlng available na slot before mag travel ibig sabhin sa pinas na kukuha?

sa pinas na yan… kasi dito sa consulate sa dubai hindi ka ieentertain.

Hi! If you are still waiting for your passport renewal to be received, are you unable to make an appointment in online OEC? The passport validation conflicts with expected departure. Please reply. Thank you.

May appointment naku..pero napansin ko may mali sa profile ko. Ung nem ko, ung extension nem. Nailagay sa nem ko. Anu gagawin ko. Ndi na maedit.need ba icancel appointment at register ulit?

Ano po ang format ng OEC Number? Kasi yun nakalagay na number katabi ng “No.” eh sinasabi “RECORD NOT FOUND” possible ba na kahit may existing OEC ka eh record not found pa din?

Ngayon ko pa lang susubukan ksi mag apply online ng OEC irenew ko sana, pag bago ba kailangan personal appearance?

Salamat po.

OEC numbers from embassies/consulates are not link to bmonline. Only OEC numbers that you applied in Pinas POEA and from bmonline.ph are valid and will be found by the System.

Linagay ko naman po ng tama ung OEC no. Ko pero sabi ‘Record not found’ ano po gagawin ko thanks.

pag first time mo gagamit ng online OEC talagang hindi nila mareretrieve yan. pero sa mga susunod automatic meron na yan oec # kasi nagkarecord kana

Hi., please help meron na akong account sa BMonline tama nman ung last na OEC no. ko pero no record nid ba tlga mag sked

Hi ma’am isabel.. Ngpalit ako employer at first time ko mag fill up online.. Kailangan pb nila Ng mga req like sal cert,contract etc. Pag pupunta sa consular? Thanku

just want to ask po, meron na akong existing account sa bmonline, nagpalit ako ng lastname sa passport after marriage. now na mag aaply ako uli ng oec for the same employer hndi ko po maedit ang surname, pero ang passport number ay naedit naman. hndi na po ba makkwestiyon un sa immigration and departure kung nakaattach naman ang lumang passport ko sa new passport? or needed pa ding kumuha ako ng appointment sa poea for update ng name?

same problem here. nakakuha kanaba?

nakakuha kanaba? please let me know po. thanks

ano po ang magandang gawin dun pag nah change ka na ng last name using married name, need po ba ipa edit yun sa polo owwa sa dubai?

May update po ba dito? kung pano magchange ng last name kasi married na. tsaka yung birthdate din hindi maedit. wala namang set appointment option sa bmonline para sa paguupdate ng changes. Ang naseset lang ng appointment is yung for new employers. Pwede ba yun na walk-in lang sa POEA/Philippine embassy kung san nagwowork?

Okey na po ang info sheet ko.. ang dko lng maintindhan yung last departure at last arrival?? Panu yun dko gets.

ilagay mo yung date kung kelan ka huling umalis ng Pinas at date ng huling ikaw ay dumating ng Pinas

Hello po, my last arrival date in Philippines was December 8 2014, and I left/ departed on January 1 2015 but the system doesn’t want to accept it. Ano po dapat gawin?

sa Arrival : ilagay mo kung kailan expected arrival mo. Pero pag nakauwi ka na pinas after Jan 1 2015 yon na ang bagong arrival date mo.

Just now I received my appointment,tomorrow po pero What is the next step? I will print the tree forms that i fill up? Yun po b?or they will send me a form at yun ang print ko? Please help me,sa tuesdy na flyte ko.

pwede.ba.kumuha-ng-oec.kahitwala-pang-alis.for-passport-renewal-requirements-lang

Nang kumuha ako ng oec, nirequired sakin ang owwa, pero hindi ang philhealth at pag ibig, poea calamba branch

Ano pong klaseng owwa? Pno po kung ndi nmn member,wlng id,mkakakuha p rn ng oec? Vacationing po aq,at ang lm q lng po n binyran q s owwa eh nung ngapply aq ng work tru agency…

Wla po bng problma doon,kc my account na ako sa kanila,,it will automatic na mag aapear po sa screen nila my name..

Gawa nalng po ng bago r new email po…

Hello po,please help me nman, I fill up already the form but in the first,they asking me to put my last issued oec nos.??than i put nman kaso oec not found ang nag appear. Yun pla,there is one letter that i must to put at the end,,i try to go in edit but i cannot return there anymore. i check my account,and i look my transaction,,but nothing is there,,i dont have an appointment. So please help me..thank you.

Petsa ng huling alis mo ng bansa,

Thanks a lot for your reply mam.

Bakit po ng iprint ko ang oec ko, ‘di nag appear ang aking picture?

Ganon din sa akin , walang picture Nung nag print ako pero wala nalang problema sa airport , Hindi Naman Sila Nagtanong at di Naman hinanap.

tanong q lng po…require b s airport n kumuha ng owwa,philhealth,pag-ibig?kc oec lng po kinuha q….alis n kc aq ngaung next week ng january…ng-aalala kc aq bka hanapan aq ng owwa,pag-ibig,philhealt…

ok lang naman OEC lang.

Anu po bang nilalagay dun sa Last Departure date? Thank you 🙂

Under you BALIK-MANGGAGAWA INFORMATION SHEET – Contact Particulars of OFW,

Last Deployment Date should be date when you depart from the country you are employed

Last Arrival Date should be the date when you come back to the country you are employed.

Hello, pakifix naman website, bakit di maaccess? Need ko na oec. Thanks

Which number in OEC is our LAST ISSUED OEC NUMBER? I have tried to key in all the possible numbers in my last OEC but I’m still getting NO RECORD FOUND response from OEC Number Verification.

Hanggang sa first step lang ako. After that di na maka proceed sa next step. Mga taga POEA paki ayos system nyo nakakahiya kayo pati kami napeperhuwisyo sa mga yabang ninyo.

Bakit ba hindi pwedeng walk in.Dati naman ang bilis last year nang kumuha ako sa Noma.Hindi naman sobrang dami ng kumukuha n OEC bakit may apointment pa.

pwede po bang help ninyo ako kase walang confirmation yung email ko kaya di ako maka pag appointment at kanino pwedeng mag verify..

my dad was scheduled to go on January 13 2016.

since he was not that PC literate i was the one who created his account.. How can i proceed if you guys just say log in on the website blah blah blah…

How can i set an appointment in the first place when i created my dad’s account it didnt send a confirmation email on his email account. How can i verify it if was not able to receive anything??? I am very disappointed at the same time frustrated for this new process. Why dont you just accept those person who will go in your office on foot!

You did not consider the sweat and frustration of those old filipinoes who were not that PC literate.!!!!

Ask ko lang kung halimbawa nakakuha na ng OEC yung asawa ko sa Qatar at pag uwi niya dito eh balak niya iadjust ang uwi niya pwede ba yun? Jan 14 kasi ang balik niya abroad, balak niya sa 18 na lang. Paano ba yun?

ano bang dapat gawin kung nakalimutan mo ang password mo sa iyong account? dapat bang pumunta diretso sa Office?

nid b nsa pinas n bgo mgregister s bmonline? kc nsa taiwan aq pero d aq mkpasok s website eh. please help po. thanks

Di ako maka set ng appointment until the 13th of January 2016 eh ang flight ko is on the 9th. Paano makakapag set ng appointment ang mga umaalis kung wala sa mga choices yung days na bago ako makaalis. please help.

bakit ayaw lumabas yung next step, hanggang qualified dependent lang na fill up pan ko,tapos wala na.

OK lang ba kung hindi ma-print yung picture sa OEC? Nung nagprint kasi ako ng OEC hindi lumabas yung picture. Kahit kasi sa profile ayaw mag-load ng pic. May naka-experience na ba sa inyo ng ganito?

Wala po talagang picture ang oec .

Meron. Yung OEC ko na na-print sa embassy may kasamang picture. Pero yung iprinint ko na OEC ng dad ko sa bahay hindi lumabas yung pic.

Same here,hindi maload yung picture kaya pagprint hindi lumalabas.Ok lang ba yun?

bkit ayaw na gumana ng online site nila down po ba ang system? link please,,,

omg!!!bagong systema sa pagkuha ng oec???yesterday i rushly went to poea to getmy oec since holiday is approaching,,unknowingly na online na pala,, magtanong ka basta bigyan ka lang ng papel,,website nila at andon daw mga procedure how to fill up online,,eto na,, we are following step by stepfilling up requirements,,lahat na dapat makalkal like your last dept,,oec..etc,,pero ayaw magproceed sa next step,, tapos yung picrure na sabi it must be the same picture form your passport,,we scan and paste it pero tanggapin ang uploaded pic,,nauubos na ang oras sa karemedyo pero ayaw pa rin,,pls,, reply asap any concern,,and pls to any poea,concern,,you have to pay attention to all comments or daing ng mga ofw ASAP,,lalo na yung mga naghahabol ng oras,,thank you

don’t worry po sa pictures, ako wala ako pictures same as in Passport kumuha lng ako ng pics kung ano available sa face book ko then yun na upload naman at pint out .. basta kung may available kau na pics na mukha lng naman kukuhanin nyu or crop nyu pwde na yan

Na print k namn pics so wala namn tanong tanong sa check in basta importante may OEC kau …

tanong q lng po,ok lng po b kahit oec lng kinuha q?kc di nko kumuha ng owwa?

set an schedule for balik manggagawa

Im in trouble pano po kaya kung nagkamali sa year of birthday? Paano po yun aayusin? HIndi na po kasi maayos. Help po please.

Just open your account and click edit

pwd ba makahingi ng phone number ng poea dito sa davao.. kasi ang available slot ng appointment ko .eh,yun din ang araw ng alis ko…. salamat….

Can’t proceed to the next step, until I attached a photo on the profile. Online uploading of photo is not working…cant proceed without photo on ur profile… I tried take and upload photo but to no avail, both arent working.

Tried entering my previous OEC number also but it keeps saying “NOT FOUND”… please update your system.

Since your online balik-manggawa processing system is not working as what they said it would, Is it still possible for me to proceed at POEA office to pay and get OEC without any appointment?

same problem…..

Nagkamali ako sa pag-type ng surname ko. Hindi ko na maedit sa Profile page. Ano ba dapat gawin?

help po, nakalimutan ko password ng bm online account ko, nagtry ako magreset kaso yon po new password na binigay sa akin by mail, invalid pa rin. Kailangan ko na po magprint ng oec copy. Thanks po sa magrereply…

Hi, ano po ginawa mo sa case mo? ganyan din po kasi ang case ko, nakalimutan ko ang passwrd then nag reset ng password. yung binigay na new password sakin invalid din.

Sana makakuha ako ng sagot, babalik ako sa Singapore para magwork ulit same Company ang nag hire sa akin but different agency in singapore…. Pasok parin ba ako sa balik manggagawa? at anu mga requirements? salamat sa lahat mga kabayan…

Hello po I filled out the form to get oec..im already done the first step but when I click the next steps it says upload photos but I tried so many times to upload my photos, it doesn’t work. it returns to my profile so tired kept doing these,im Going back home on Dec. 7 dapat d nalng ginawa tong online hyss….pano b gawin ito..please help thanks

Wag po kau gumamit ng phone or ipad. Try to use a pc or a laptop and it will work. Nangyari din po yan sakin. Naka move ako sa nxt step which is uploading photo’s gamit laptop. Gudlak

ala naman din ganun din ako PC ang gamit ko ayaw niya mag next step, at ayaw ma upload ng pic kahit pa KB lang ang size

Tama Kahit anong computer ang gamit ko ganun parin ayaw mag upload ng photo…. Dapat Gawan Nila ng paraan ???

Why are you so worried about OEC if you are going back to the Philippines, you will have plenty of time to acquire your OEC while on a holiday in the Philippines. OEC is only required when you are leaving the Philippines to go back to your work abroad.

Bcos vacationing OFWs want to spend much time with family and friends rather than queuing?

paalis na po ako ng monday november 30,2015 wala po akong OEC paano ako makakakuha

I am helping my relative to apply an OEC for her maid to go back to Philippines for a week. But I have the following questions which hope that someone can HELP me as I am not directed for the appointment date.

1) Must I fill in the columns for “SSS”, “PHILHEALTH” and ‘PAGIBIG” ? 2) Must I fill in the columns under “Contract Particulars” for address / Telephone and E-mail Address? 3) What is the meaning of “Last Departure Date”, is it the date which the maid leave Singapore to Philippines? 4) What is the meaning of “Last Arrival Date”, is it the date when the maid is coming back to Singapore? 5) Must I fill in the columns for “Legal Beneficiaries / Qualified Dependents”, if must fill, what is this and who will be the person?

RICHARD GAN

Yan din problem q, ung last departure date at last arrival date. Anu meaning nyan! Yan ba ung date nung umalis aq galing pinas to work for taiwan?

Hello po… Working in sg. May oec na po ako and uwi ko sa pinas this nov 28. Pero hindi ako balik directly to sg. Travel muna ako sa taiwan since mas malapit. Then from taiwan to singapore. Magagamit ko po ba oec ko?thanks.

question lang po, ‘yung sa part po na Contract Particulars.. dba meron po dun na “Last Departure Date” saka “Last Arrival Date”, ang tinutukoy po ba dun ay kung kelan ang last departure ko mula sa pilipinas and kung kelan ang last arrival date ko sa pilipinas? please reply po.. salamat!

Taposos n po ako mag bayad sa Bayad Center sa SM Manila. Sabi po sa kin ay di n daw sila nag iisue ng printout ng OEC. Paano po ba kumuha ng print out?

nag fill up ako sa legal beneficiaries w/c is gisto ko sana e.remove. edit lang ang puwede. paano ko ba ma remove to? pls help. thanks.

Pls help, extended ang validity ng passport, but system did not accept my OEC online application, due my passport is expired. I’d tried to call POEA help line but the one who answer me give two number, one is not working & the other one is wrong number.

Maybe you can edit the information you have previously entered. Email nyo po Sila rito : [email protected] E passport na po ang gamit ninyo ? Same problem here , going to the consulate to ask for an extension pero nabasa ko na Hindi na Sila nag extend ng passport . May I ask po Kailan po Kayo Nagpa extend at Saan ? Salamat

Mistakely Wrong type for middle initial but i cannot edit,even i click the edit button option but still not editing for name,middle and surname. Pls help

Refresh Lang po , I tried editing mine and it worked. Use laptop or pc …

Same here, I can’t edit my last name. I’m using PC. Need help please

Have you edited your personal info?

Same here. had an appointment already. i wonder if they will edit it their system?

It’s not allowing me to upload or take a photo. I’ve tried numerous times. Please help

Don’t use ipad or cellphone. Use a laptop or a PC. Nangyari din sakin yan.

kapag bagong sign up, hindi pa makakakuha ng online OEC? na redirect ako sa appointment ehh.

paano po ba sistema ng pag babayad? di po kasi lumalabas yung sa pagbabayad.. sana may mag reply.. dapt po ba magbayad muna bago pumunta sa schedule? o puntahan muna yung schedule bago bayad?

Inabot na aq ng hating gabi sa pag upload ng photo. Movie is not inserted blah blah blah. Help nman pls wala n bang ibng paraan pra makapunta s nxt step which is makuha ung form? Haysss ?

Baka phone yung ginagamit mo. ganun din ako pero nung PC na ginamit ko, nakapag upload kaagad ako ng photo.

Thanks rene. Tama nga advice mo.. Thanks ulit

AKO NAMAN NKA SIGN UP NMAN PRU SABI NILA NA E SENT NA DAW ANG COMFIRMATION CODE SA AKING ACNT PRU UNTIL NOW WALA AKONG NATANGGAP… MADALIAN PA NMAN SANA TONG SA AKIN…… I HOPE DUMATING YUNG COMFIRMATION NMAN OH…

Help me pls paano po mag reschedule kase hindi ako nakapunta last sept 1 2015 masama kase pakiramdam ko pls.. Comment asap salamat

Ilang beses na akong nag try na mag upload ng photo to go to the next step sadly di gumagana yong uploading ng photo…. So paano ako makakakuha ng schd. My previous eoc ako last year di ko alam kung valid pa ba yon…. Wala bang easiest way para magawa nila site nila…

Just wondering, bakit hindi secured un website nila?

Bakit poh ganun ayaw pa din mag proceed, ssa tuwing ppindutin ko poh yong next step sa right right nag aask pa din mag upload ng photo pero pag mag iupload na ako ayaw naman… Pls help pauwi na poh ako next week. Thanks in advance

kakakuha ko lang po ng oec by online sa laoag capitol mismo sila ng register binigay sakin ang email ko saka pasword pero nong itry ko ng tingnan or e check hindi naman ako maka log in..

reset mo yung password mo

bakit may appointment at pupunta pa sa POEA office if meron ng online registration and payment?

eRROR: Movie is not loaded yet, everytime mag download or take photo for profile pic! pano na to?

Who in this crazy world would have to bring their contract if they go on vacation. Tas pag kukuha ka ng BM hihingan ka ng contract mo? Praning lang?!? At original pa ang hinihingi. Tas ang passport hindi binabasa kung may existing na OEC. Bakit pa sila nagtatanong kung hindi naman pala nila nababasa? Dissappointed.

Exactly what I was thinking! I was filling out the online forms for my parents and it took me a couple of days to finish due to the confusing questions and bugs. The website wouldn’t accept the photos I tried to upload which had very minor edits (i.e. color contrast) so I had no choice but to upload poor quality photos of my folks. Then I get the email confirmation on their email saying they should’ve brought their original copy of their contracts when they came home for vacation. Crazy, indeed!

Nag eedit ako ng profile, pero kapag sinesave ko na ayaw masave. Bumabalik lang sa edit. What to do?

upload ka lang po ng malinaw na pic tapos sa kanan may “next step” button na kulay green, un ang click mo pagka-upload mo..na-rattle din ako mga twice ko sinubukan xe ung sa bottom na next step ung sinelect ko but when i chose the upper right side of the page, ayun ok na..

Me I try to edit my company because type error what will I do please help me and I already print my new OEC what will I do

where should i pay the OEC amounting P2,200 for every contract finished as ofw like i did before at POEA BM office?

Miss Fehl says madali lang naman ehh

poea oec appointment s***s! walang silbi na site.. i tried million times to upload photo but its not working…

I notice some government websites that have similar issues. I hope they fix it coz we are all relying on their site

ahh sa website po ng poea pagkatapos nio mag fill up ng form u will be directed to proceed on the next step which is to upload a photo right? This is where the problem starts now here’s what u have to do.. on the bottom of the form there’s where it says to click to upload a photo.. now as I experienced it myself it didn’t work several times so what you have to do is once u filled up your information on the upper right top corner katabi ng profile may isa pang uling button saying “next step” yan po ang iclick and it will just go through to upload the pic..

hope this helps 🙂 Thanks

miss Erica wait mo lang nag load lang yan

Good day po…I worked in Japan as pre school teacher on June 2013-june 2014. I went home as my contract expired, I am now being rehired with the same boss/company. Paano ba mag process sa poea at ano mga requirements nà aking dadalhin? Please help me

Add mo ako fb futbulista jeriec help kita sa problem mo

Cannot upload photo. Wala bang Ibang paraan para maka-set ng appointment sa poea? Ayoko ung pupunta dun tas aabutin ng isang buong araw. Patulong naman. Salamat.

Bakit ganun pag 4 na balik ko na pero pahirapan nmn ako magrenėw ng OEC ko at same employer namn ako hindi nmn ako nagkaproblem ko sa visa pero mismo sa sarili kung bansa nagkakaproblema pa ako

I cannot upload my photo. This is very frustrating. Any idea why this is happening and is anyone experiencing the same issue?

It seems that their website is experiencing memory issue. They need to fix it for us to be able to use all features without errors

ako, successful naman yung ginawa ko, i have an appointment with them this Feb.12, 2015.

why i cant register? is there a timings in registration? i already tried many times and service is not available. how can we get an appointment if the website is not available?

It seems that their website is not fully functional or needs more bandwidth to fully serve people. They must be sure everything is working before they launch it.

Please update your system as I am going home next month and until now I can’t proceed to get an appointment.

Please also advise if we can just go to Dubai Consulate office as Walk- In to get an OEC instead of waiting for your online to work!!..

do i need to present original birth certificates of my kids and marriage contract?

Not working for me. My last issued OEC was from the POEA main branch just few days ago (29-Dec ’14). Tried entering it in BM online but it said “Record Not Found.” Does this really work? I personally don’t know anyone who has managed to successfully get an OEC online.

Consider the Holidays, maybe POEA main didn’t yet upload those applications (before and after Christmas) in their system

Me, also rEcord not found. I just renew it last september 7 2014.

hi i got typo error for my name in the profile i created, and already given a OFW number. I cant edit my name and i have also an appointment on jan 9. what do i need to do?

Hi po…. I have the same problem.po…d ko maedit ang name ko nmali.po kc ako ng type..ask.ko lng po anu gnwa nyo thanks po

Hi.. goodmorning! This is my first time to apply in abroad.. i want to apply as factory worker. How to apply or where i have to go?

Online uploading of photo is not working…getting pissed off bec u cant proceed without photo on ur profile…do u know any alternative solution? I tried take photo and upload photo but to no avail both arent working

It maybe either because your photo is too big (memory) or your internet is slow. Try re-sizing your photo kb than mb

I just want to ask for appointment getting oec.

HAD TYPO ERROR ON DATE OF BIRTH. TRIED EDITING BUT THE SYSTEM DOESN’T ALLOW. PLEASE HELP. THANKS

try registering again using another email if you are just on the sign up process

i sign on my appointment but i cant proceed to an appointment page but cannot set an appointment can u pls. help me how to go an appointment for oec online tnx.

I cant proceed to have an appointment…i tried entering my previous OEC number also but it keeps saying “NOT FOUND”… please update your system

hi po,dyan rin ako may problema kahit e type ko yong last issue ng oec number ko “not fund” parin po…paano po ba? saka magset ng appointment hirap ako.Thank you!

Same problem as above. I created account via on line and completed my profile. I was taken to the appointment page but cannot set an appointment.

I completed my profile, created account via on line; I was taken to the appointment page but cannot set an appointment. Can you please advise how to go about ?

ex abroad need a job as soon as posible

Leave a Comment Cancel reply

Notify me of follow-up comments by email.

Notify me of new posts by email.

DMW/POEA Helpdesk Guide for Filipino Migrant Workers

DMW Helpdesk is an online platform created by the Department of Migrant Workers (DMW) to provide comprehensive support to migrant workers. This includes information, advice and assistance on a range of issues related to employment, legal aid, education, health care, and welfare rights.

Also Read: DMW Programs and Projects

The aim of DMW Helpdesk is to ensure that migrant workers receive the best possible advice and support when dealing with workplace issues or any other concerns they may have. In addition to its comprehensive resources, this portal helpdesk also offers an active community forum in which users can share their stories, experiences and opinions about different topics related to migrant workers’ rights.

Table of Contents

DMW Helpdesk Login / POEA eReg Login

In order to log in to the DMW Helpdesk, you will need to create an account. This process is simple and easy, taking only a few minutes. You can register for the DMW eRegistration service (formerly known as POEA eregistration) . Once you have created your account, you can start using the Helpdesk’s features immediately.

How to Create a Ticket for DMW Helpdesk

• Go to Department of Migrant Workers – Online Services: https://onlineservices.dmw.gov.ph/ and search for DMW Helpdesk
• Select “Create Ticket” and the correct service and concern for a clear and immediate solution.
• Choose in “Select Processing site near you” which DMW office you want to take action on the Helpdesk Ticket
• Note the Ticket Number that the system will provide. This will be used to trace and follow-up your concern
• You can follow-up on your ticket at: https://onlineservices.dmw.gov.ph/OnlineServices/Public/OFWTicketInquiry.aspx

DMW Helpdesk Contact Information

For other concerns or immediate assistance, here are some important contact details such as the DMW Helpdesk Contact Number and DMW Helpdesk Email.

e-Registration Concerns to be Handled by Manpower Registrty Division

• Telephone: (02) 8722-11-72, (02) 8722-11-81
• Email: [email protected]

Balik Manggagawa Issues to be Handled by Balik-Manggagawa Processing Division

• Telephone: (02) 8721-07-85 
• Email: [email protected]

Also Read: BM Oline OEC Exemption Guide for OFWs

Below is a post from the official Facebook Page of the Department of Migrant Workers (DWM) regarding the usage of this online platform. Please be guided:

May problema ka ba sa iyong e-Registration account o may issue sa iyong OEC ?

Narito ang mga GABAY SA PAGGAMIT NG DMW HELPDESK para sa mabilis at agarang solusyon:

1. Pumunta sa Department of Migrant Workers – Online Services: https://onlineservices.dmw.gov.ph/ at hanapin ang DMW Helpdesk

2. Piliin ang “Create Ticket” at ang wastong service at concern para sa malinaw at agarang solusyon

3. Piliin sa “Select Processing site near you” kung saang opisina ng DMW ang gusto ninyong umaksyon sa Helpdesk Ticket

4. Tandaan ang Ticket Number na ibibigay ng system. Ito ang gagamitin sa pag trace at pag follow-up ng inyong concern

5. Maaaring mag follow-up ng inyong ticket sa: https://onlineservices.dmw.gov.ph/OnlineServices/Public/OFWTicketInquiry.aspx

Para sa iba pang katanungan o agarang assistance, kontakin lamang po ang nararapat na opisina na tutugon sa inyong concern:

Para sa concern sa e-Registration, tumawag po sa ating Manpower Registry Division sa numero (02) 8722-11-72 o (02) 8722-11-81 o mag email sa [email protected]

Para naman sa concerns sa OEC, tumawag lamang po sa ating Balik-Manggagawa Processing Division sa numero (02) 8721-07-85 o mag email sa [email protected]

Maraming salamat po!