free resume templates for receptionist position

Receptionist Resume Sample for 2024 [Job Description, Skills & Tips]

A receptionist does much more than welcome, greet, and direct a company’s guests or clients. 

The job includes maintaining the security and telecommunications systems, providing information to customers by answering or redirecting their inquiries, and offering administrative support within the company, among others. 

As such, it’s not surprising at all if you’re stuck trying to put all that effectively on your receptionist resume. 

Fortunately, though, with the right guidance, writing an impactful receptionist resume can be easy, and we’re here to help!

Read our article to learn all you need to know about writing a receptionist resume! Here’s exactly what we’ll cover: 

• Receptionist Resume Example (Better Than 9 Out of 10 Examples)

8-Step Guide to Write Your Receptionist Resume

• 20+ In-Demand Skills to Put on Your Receptionist Resume

So let’s get to it! 

Receptionist Resume Example (to Inspire You)

Not sure where to start with your resume? Reviewing a receptionist resume example is a good start!

The resume example above does everything right, including: 

• Follows the chronological format. As the most popular format among recruiters worldwide, the chronological resume format is the way to go.
• Has a memorable resume profile. To show the recruiter they’re relevant as an applicant, the candidate has written a captivating resume summary. 
• Includes professional contact details. In addition to the must-have contact details, the receptionist resume example above also lists the applicant’s LinkedIn and Skype handles.
• Lists quantifiable achievements. The candidate has built a work experience section that focuses on achievements to stand out from other applicants. 
• Has a short education section. With plenty of work experience to show for, the receptionist resume example keeps their education section short. 
• Includes relevant skills. The candidate doesn’t list every skill under the sun, but only the ones that are relevant to the position. 
• Uses optional resume sections the right way. By adding their certificates and languages, the candidate has even better chances at standing out from the competition.
• Is based on a well-designed resume template . To avoid the hassle of building their resume from scratch, the receptionist resume example above was built using a plug-and-play template.   

Inspired by the receptionist resume example above?

Now it’s time to write yours! Below, we’ll walk you through the 8 essential steps for creating an effective receptionist resume, starting with:

#1. Choose the Right Format and Layout

When it comes to resumes, the structure is everything. 

You can be an amazing professional and you still won’t stand much chance if:

• Your resume sections are all out of order.
• Your resume is very hard to follow because of a messy structure.
• The resume looks unprofessional because you picked the wrong font . 

So, before you can start filling out the contents of your receptionist resume, you’ve got to first make sure its format and layout are just right.

When it comes to your resume format, the choice is quite easy. 

Out of the three resume formats ( chronological , functional (also known as skills-based), and combination ) you should go for the chronological resume format . It’s the most popular among recruiters everywhere in the world and successfully highlights your skills and achievements by putting your most recent work experience first. 

Here’s what it looks like: 

Now, when it comes to the layout, you’ll have to keep a few more things in mind:

• Keep your resume short. Unless you have 10+ years of experience, a 1-page resume is your best bet that recruiters will go through your entire resume. After all, they receive hundreds of applications daily—they don’t have time to read your resume if it’s the same length as a short novella. 
• Picking the right font size and style. Go for 11-12 pt font size for the body of your text and 13-14 pts for the section headers. As for the style, we recommend using a font that’s casual but professional, such as Ubuntu or Roboto. 
• Using section headers. Section headers are a good way to clearly separate your resume’s sections. 
• Saving your resume as a PDF file. Unless otherwise instructed in the job description, save your resume as a PDF . That way, you can be sure it will open as you intended it despite the device or OS that opens it. 

Or Skip Formatting and Layout Altogether By Using a Resume Template!

Imagine this:

You spend hours and hours tweaking your resume layout, only for it to look like a generic, black-and-white resume.

Not a good feeling, right?

Want to skip ahead of all the formatting hassle and jump right into filling in your contents? AND come out with a visually-appealing, short-n-snappy resume, all at the same time?

All you have to do is pick one of Novorésumé’s free, plug-and-play templates ! 

Our resume templates were made in collaboration with professional recruiters, which means they are easy to read and scan (and they’re ATS-friendly to boot!). 

And the best part? The templates look absolutely gorgeous (especially when compared to a standard black-and-white resume ): 

#2. Add More Than Your Traditional Contact Details 

The contact information section is the most straightforward part of writing a resume. 

Basically, all you have to do is list the following details:

• Professional title. 
• Phone number.
• Location (city and state/country).

Here’s how all that looks like on a receptionist resume: 

Receptionist

123-123-333

[email protected]

Scranton, PA

If you want to add some flavor to this section and you’re active on LinkedIn, you can include your profile’s URL link too. 

#3. Write a Compelling Resume Summary Summary/Objective

Put simply, your resume profile is a summary of you as a professional. 

The 2-3 sentence short paragraph goes at the top of your resume and aims to tell recruiters just enough to convince them to deep-dive into the rest of your resume.

Depending on your work experience level, you can write a resume profile as:

• A resume summary . If you are experienced in the field use a resume summary to sum up your title and years of experience, as well as your top skills and achievements.
• A resume objective . If you don’t have a lot to show for in terms of work experience, then you should go for a resume objective . To ace, it, mention any degree names or experience related to the field, the skills that you can offer the company, and your interest in working there. 

Here’s what a receptionist resume summary looks like:

Detail-oriented receptionist with 4 years of experience in customer service. Efficient in performing the administrative and front-desk tasks of large-scale offices. Fluent in Spanish and proficient in MS Office Suite. 

And here’s a receptionist resume objective:

Motivated communications graduate looking to apply their people and organizational skills as a receptionist at Company Z. Worked as Resident Assistant for 3 years and has hands-on experience on front desk duties, helping students solve problems, and dealing with administrational tasks.

#4. Make Your Work Experience Count 

Consider your work experience section as the backbone of your receptionist resume - it’s what recruiters will be checking to see whether you’ve got what it takes to excel at the job.  

To make this section count, first, make sure to format it the right way. Here’s what that involves: 

• Start with your current/most recent position and go backward in time. Keep your work entries relevant - the paper delivery job from your teens won’t help land you a receptionist job. 
• Begin each work entry with your professional title. Underneath, add the company's name and location, the period you worked there, and 3-5 of achievements and responsibilities in bullet points. 
• List fewer bullet points (1-2 for each work entry) as you go back in time. Your job from 10 years ago doesn’t need to be as comprehensively described as your last one.

After you’ve handled the formatting, you’ve got to make sure your professional experience shines through brighter than other candidates’. 

As hard as it may sound, we have some very effective tips to make that happen, including: 

• Focus on achievements over responsibilities whenever it’s possible. After all, recruiters know what the responsibilities of a receptionist are pretty well - it’s your achievements that can really help you stand out. 
• Quantify your achievements whenever you can. For example, instead of saying “handled incoming and outgoing calls effectively,” say “handled 100+ incoming and outgoing calls on a daily basis.”
• You can use the following formula to quantify your achievements : “accomplished X as measured by Y by doing Z.” 

Here’s how a well-written work achievement would look like in a receptionist resume:

• Consulted regarding a redesign of the office scheduling system, increasing accuracy by 38%.
• Achieved 95% customer satisfaction score based on feedback forms.
• Handled successfully 100+ phone calls daily with no complaints during the last 2 years.

And here’s a less convincing achievement:

• Answered questions.
• Provided good customer service.
• Made phone calls.

The first example is achievement-oriented and the recruiter reading it knows how, exactly, you excelled at your last role.

The second example, though, is not as much. The recruiter knows that you worked as a receptionist… and that’s about it. They have no idea if you excelled at the role or not.

If you do have to list responsibilities and tasks on your Receptionist resume, make sure you’re using dynamic action words and strong verbs !

#5. Include Your Education 

The next step in creating your receptionist resume is to list your educational background.

Start by following this format:

• Add your latest and highest degree first. 
• Start off with the degree name, then the institution’s name, and the dates attended. 
• Don’t add your high-school education if you hold a Bachelor’s Degree or higher. 

Here’s how the education section should look like in a receptionist resume:

BA in Communication 

Penn State University, PA

Now, if you don’t have any work experience at all, you can use your educational history to help you stand out.

In such a case, you can make this section more elaborate by mentioning:

• Academic merits and achievements
• Relevant coursework taken
• Extracurricular activities  

BA in World Literature

• Graduated Summa Cum Laude
• Graduated first of the class in Communications
• Resident Advisor for 3 years

#6. Include Industry-Related Skills

You can definitely tell a good receptionist by the skills they possess. 

And that’s exactly why the skills section is another receptionist resume must-have. 

Of course, this includes a balance between soft skills (e.g. communication skills , time-management, multi-tasking), and hard skills (e.g. Microsoft Office, Supply Management). 

Keep in mind, however, that the key here is to list the right skills and not every single skill that you possess.

Sure, knowing Adobe Illustrator is great, but it won’t help much with your job as a receptionist. 

So, first, go through our list below and include the must-have receptionist skills in your resume (the ones that you do possess, that is).

Then, go through the job ad you’re applying for and see if you missed an important skill or two. Make sure that the skills you’ve listed match the ones required for the role (as long as you actually possess them, of course).

20+ Receptionist Soft and Hard Skills to Put on a Receptionist Resume

Receptionist soft skills.

• Verbal and written communication
• Professionalism
• Customer focus
• Organization and planning
• Handling pressure and tolerating stress
• Attention to detail
• Reliability
• Multitasking
• Conflict resolution
• Problem-solving
• Prioritizing
• Time Management

Receptionist Hard Skills

• Microsoft Office (Word, Excel, Outlook)
• Administrative skills
• Supply management
• Typing skills (include WPM)
• Information management software
• Use of office equipment (fax machines, copiers, etc)
• Multi-line phone systems

#7. 5 Additional Sections to Take Advantage Of

At this stage, if your resume is already a full one-pager, you can just skip this section altogether.

If, on the other hand, you’ve got some space left (e.g. if you don’t have a lot of work experience), you can make use of these extra sections to give your receptionist resume an edge:

• Awards and certifications. Are you certified in office management? Do you have any awards for excellent performance in any of your previous roles? These are definitely things you should include in your receptionist resume. 
• Languages. Whatever your position might be, knowing an extra language or two can always come in handy.
• Volunteer experience. Volunteering can be a great way to show you also care about giving back to the community. If you’re a recent graduate, volunteering experience can also show employers that you’re familiar with hard work.
• Internships. Got any past internship experience? Make sure to include that in your resume, along with your main tasks and achievements there. 
• Hobbies and interests . Show the recruiter who you are outside of work. Who knows, maybe it’ll help you establish rapport with your interviewer!

The thing about extra sections is that they work on two levels: if you’re lacking work experience, they can definitely help you land an entry-level job, whereas if you’re experienced in the field, they can set you apart from other applicants with similar work experience and skills. 

Here’ an example of how extra sections should look in a receptionist resume:

Examples of Extra Sections

Certifications.

• Microsoft Office Specialist - Issued by Microsoft
• Certified Business Officer - Issued by the Management and Strategy Institute

Volunteer Experience

Front Desk Assistant  Scranton Community Center 06/2010 - 10/2012

• Helped staff with daily clerical tasks and activities
• Got hands-on experience doing administrational work
• French (Fluent)
• German (Intermediate)

#8. Don’t Forget to Include a Cover Letter

Including a cover letter with your resume is an inseparable part of sending a job application.

As such, it’s safe to assume that it should be just as good as your receptionist resume. 

Keep in mind, though, that a cover letter shouldn’t just rephrase whatever you mentioned in your resume.

Rather, you should use it to:

• Summarize your most important skills, achievements, or experiences.
• Expand on any information you couldn’t talk about in detail in your receptionist resume.
• Mention what you know about the organization you’re applying for (and why you want to work there).

Here are our tips on creating a compelling receptionist cover letter:

• Tailor your cover letter to the specific job position you’re applying for. Instead of using a generic cover letter introduction, start your cover letter by introducing yourself and mentioning exactly why you want to work for that company.
• Use the body of your cover letter to talk about your skills, achievements, and qualifications in more detail. 
• Write a strong cover letter ending by including a strong call to action. 
• Make sure that your cover letter looks as compelling as your resume by using one of our cover letter templates . 
• Learn more about how to write a compelling cover letter by checking out our cover letter tips .

Not sure what a good receptionist cover letter looks like? Check out our top cover letter examples !

We hope you are feeling more confident about creating your receptionist resume and we are sure you will get hired in no time!

Related Resume Examples

• Customer Service Resume
• Event Planner Resume
• Bar and Restaurant Manager Resume
• Cashier Resume
• Waiter Resume
• Server Resume
• Barista Resume
• Bartender Resume

Key Takeaways 

Follow the steps we outlined above, and you’ll have yourself a job-winning receptionist resume in no time!

Before you leave to work on your resume, though, let’s recap the key learning points we covered above:

• Use a resume summary or objective to summarize your experiences and show the recruiter that you’re relevant for the role.
• Mention achievements over responsibilities when possible. This helps show the recruiter how you excelled in your previous role.
• Quantify your work experiences by using the XYZ formula.
• Use some of the optional resume sections to help you stand out. This includes languages, hobbies, extracurricular activities, and more.

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Receptionist Resume: Sample and Free Template [2020]

Use these front desk receptionist resume sample bullets to create your resume and land your dream job. all of these can be accessed for free in our in-product front desk receptionist resume templates. explore them below., search front desk receptionist resume bullets for your resume:.

• Managed customer calls and inquiries
• Managed over 50 accounts, handled customer complaints and inquiries
• Managed all aspects of the office, which includes greeting customers and responding to telephone inquiries, handling complaints or directing call to the correct employee
• Managed incoming and out-bound calls for the company's main receptionist
• Managed daily operations of the receptionist desk
• Managed multiple phone line, greeted visitors and routed them to the correct department
• Managed call flow and provided accurate information to customers regarding their account status
• Performed data entry and maintained filing system for the company
• Provided information to customers regarding the store and products
• Provided excellent service to patients
• Provided all aspects of reception, customer relations
• Provided a variety of customer support to the CEO and other executives
• Assisted with the preparation of correspondence and other administrative tasks as needed
• Assisted in the preparation of correspondence and other materials for the office
• Assisted in the processing of all new hires and transfers, processed payroll for all staff members, and processed new employee orientation
• Assisted the doctor with procedures Performing injections, EKGs and vital signs
• Assisted residents with any questions they had about the property, answered phones and took orders
• Assisted all clients with their accounts and payments, processed all incoming mail
• Assisted in the daily office duties of answering multi phone system, filing patient charts
• Assisted patients with questions and requests, filing
• Assisted patients with billing and account inquiries, answered multiple line phone system and directed patients to appropriate staff
• Assisted guests with check out
• Assisted call center representatives with resolving issues regarding billing
• Assisted residents with daily needs such as showers; feeding, toileting and grooming
• Assisted students with questions and problems, answered multi phone system
• Assisted receptionists with data- entry and other office related duties
• Assisted the Director of Human Resource with administrative tasks such as answering telephones
• Assisted the Director of Human Resource with administrative tasks such as Scheduling, filing and data entry
• Assisted doctors with minor office surgeries, and assisted patients with daily needs
• Assisted residents with any and every need they had in the community, assisted with daily living tasks such
• Assisted doctors with minor office surgeries, and other general medical needs for patients
• Assisted guest with questions about the hotel and services provided
• Assisted receptionists with data input, answered multi phone lines and routed calls to the appropriate department
• Maintained daily records of patient's appointments and activities, such as visits,.
• Maintained contact with patients, insurance carriers and doctors
• Maintained a professional demeanor at times, and handled a large volume of inboundoutgoing calls
• Maintained accurate and up keep of office
• Maintained confidentiality of records, clients and vendors' records
• Maintained an accurate and timely flow of patient care, both in the office and on call
• Maintained up todate and current information on the company
• Maintained high level of professionalism and confidentiality in accordance with all HIPAA laws
• Maintained appointment calendar for the Director of Sales and Marketing
• Maintained daily records of all patient appointments and medical history
• Maintained customer database and assisted with new account setup, billing and collections
• Assist in the preparation of correspondence and other materials
• Assist residents with all aspects of daily life
• Assist residents with questions regarding there account
• Assist clients with questions regarding the company's services
• Operated phone system to answer questions and transfer callers
• Operated multiple computer programs to input, edit and distribute incoming mail
• Served as the first contact for customers and staff in a call center
• Served multiple customers, handled all incoming and out-going mail
• Developed and implemented a new computer system for the reception area
• Developed new policies and procedures for the reception area
• Developed procedures for the reception area to accommodate a large number of incoming visitors
• Developed an efficient and effective office system to increase productivity and efficiency
• Developed procedures for the reception area to accommodate a busy telephone system
• Developed the front office reception area in a modern and inviting fashion
• Developed standard procedures for the office
• Developed all new policies and procedure for the reception area, including greeting and assisting customers
• Developed and implemented a system for the department to be in compliance with the Federal Government
• Developed new policies and processes for the receptionists to ensure that all staff were fully trained and up to code
• Developed new customer relationships and expanded business by cold calls, email and mail
• Developed, implemented & monitored a comprehensive plan of service for the entire organization
• Developed procedures for the department to be able more efficient in the department and to provide a more professional environment
• Developed strong relationships with patients to ensure a smooth and pleasant experience
• Developed the front-line staff by training new hires and assigning specific responsibilities
• Developed skills in answering multi phone line, scheduling patients and appointments
• Developed rapport with patients to increase likelihood of successful patient care and repeat business
• Developed procedures for the office to be run smoothly, and trained staff on procedures
• Developed an efficient and professional filing system for the company
• Developed an excellent customer rapport with customers, and ensured that they received excellent care and service
• Developed highly empathic relationships with patients and staff, quickly mastering the role of a liaison between patients and the physician
• Developed daily schedules for the receptionist and assisted with answering multi line phone, greeted visitors and directed to proper staff member
• Developed standard operating procedure for the reception area, and trained staff on new computer systems
• Prepared reports and maintained records of client interactions, services performed and other relevant information
• Prepared client charts for upcoming meetings
• Prepared patients for examination, assisted with minor surgeries and x-rays
• Prepared a wide range of correspondence and documents
• Prepared the receptionists schedules for their appointments and also scheduled the conference calls
• Prepared welcome packets and maintained the receptionist desk calendar
• Prepared for meetings and travel, including booking air
• Created a new system for the reception area to better assist customers with their accounts
• Ordered all supplies for the front desk and assisted with all other administrative duties
• Ordered supplies for the front desk and assisted with all office procedures
• Processed payments and made changes to customer's account, including credit card and check transactions
• Processed payments and provided excellent Customer service to patients and visitors
• Processed customer payments and provided excellent service to all guests
• Processed credit card transactions and maintained a positive customer relationship
• Processed client payments and handled customer complaints, inquiries
• Processed insurance claims and payments
• Helped to maintain the front office receptionist desk by greeting visitors and answering telephone
• Helped call center customers with their account
• Helped organize and maintain the receptionist desk, which consisted of greeting and assisting customers, answering multi line phone systems and transferring to the correct department
• Helped maintain a neat and clean office environment, including answering phones and filing
• Helped coordinate and maintain the office's receptionist database, including scheduling and confirming meetings
• Helped with the receptionists schedules
• Helped answer phones for the front office
• Helped in the office with filing and answering telephone lines
• Helped the office with any issues that they might encounter, and also handled any complaints that they may encounter
• Helped the reception area with filing and other office related needs
• Helped set up meetings for the company, and also handled all incoming calls
• Helped guests with their questions and problems, handled all cash transactions
• Helped prepare and send outgoing correspondence
• Helped with the scheduling of patients, answered questions about the hospital and its policies
• Helped patients with questions about the clinic and their accounts
• Helped people with any issues or questions
• Trained new hires on the system and procedures, as they were being utilized
• Trained as a front-end cashiers
• Trained to handle incoming phone and email calls
• Conducted all new employee orientation to ensure they were up-beat about the company policies and procedures
• Conducted customer interviews and provided information on the company
• Conducted phone calls to clients regarding the availability of mail
• Conducted initial phone calls to potential clients and assisted with the hiring of new agents
• Assisting visitors with directions to the building
• Projected to become a key member of the Executive Team, responsible for all administrative functions of the organization
• Completed customer orders in a quick and accurate manner; Assisted with the processing of orders for shipping, returns and other issues
• Completed data entry and maintained the front office
• Completed multiple tasks in a fast paced, deadline oriented environment; Assisted with the preparation of documents for meetings and conferences
• Supported office staff by answering multi line phones and transferring to appropriate staff
• Supported over 200 customers daily, answering and routing incoming phone calls, filing documents and other office tasks
• Supported and maintained the office operations by processing all correspondence; maintained and ordered office supply inventory; scheduled appointments for the receptionists
• Supported multiple clients with various office tasks, answered multiple phones lines and assisted with scheduling appointments
• Supported receptionists by typing correspondence, scheduling meetings
• Responded to emails, phone inquiries and general questions regarding the company's products and services
• Responded to incoming phone inquiries and provided customer assistance to customers
• Responded to incoming telephone inquiries, providing information about the company and its policies, procedures or services
• Responded appropriately to the physical and procedural changes in patients'.
• Responded quickly and courteous to the customer needs, handled all incoming and out going calls
• Responded for the entire office and handled incoming phone inquiries, scheduled appointments and maintained the office calendar
• Responded phone, scheduled patients appointments and maintained a high-volume workload in busy call center environment
• Responded all customer calls in a timely and accurate manner
• Responded incoming phone lines to the office and directed them accordingly
• Utilized the telephone to answer inquiries and transfer call
• Utilized Quickbooks to enter and maintain data for the office
• Utilized strong communication and interpersonal abilities to assist patients with scheduling appointments, filing and faxing
• Utilized multi line switchboard to schedule and rescheduling appointments
• Utilized multiple phone systems to answer and screen telephone inquiries
• Utilized excellent communication and interpersonal abilities to assist clients with all aspects of the office
• Utilized Excel to track appointments and confirm patient's appointment, verified insurance benefits and collected co-pay
• Utilized extensive computer knowledge to provide customer support and assistance, including answering multi-lined phones, scheduling and confirming patient appointment
• Utilized various office machines, including Microsoft Word and Outlook to prepare correspondence
• Utilized Outlook to coordinate appointments and travel
• Utilized Quickbooks to maintain a daily log of the customer's transactions and payments
• Utilized strong communication, customer support and interpersonal abilities to answer customer inquiries
• Utilized my skills in a call-based setting to answer and resolve client inquiries
• Utilized company software to input and process orders for all medical supplies
• Utilized various office software and hardware to schedule, screen calls,.
• Utilized basic computer software to create and edit spread sheet
• Utilized a computer to sort and distribute mail
• Utilized computer to input patient demographics, medical insurance and billing
• Utilized a computer to record and distribute messages
• Utilized excellent customer relations to provide information and answer customer questions regarding the store and its merchandise
• Utilized company computer systems to input and process all data
• Utilized QuickBooks to maintain and update files
• Utilized company computer to create and maintain filing systems for all incoming and outgoing documents
• Utilized basic office skills to schedule appointments and answer inquiries
• Support incoming and potential customer's inquiries regarding the products and services offered by our organization
• Certified to handle incoming calls and direct them to the correct department
• Directed a staff of 10 employees and assisted with the hiring process
• Directed and coordinated the activities of receptionists in a high-pressure environment

Receptionist Resume: Downloadable Template & Easy Guidelines

As a Receptionist, you’re great at being courteous and resolving any issues a customer or visitor has. This time, you can have your doubts resolved when it comes to creating your resume. Use our resume templates to create a stand-out job application.

Receptionist Resume Example MSWord® Use our free Receptionist Resume template available in Word to ensure your resume introduces you as the best job candidate.

If you are looking to land a job as a receptionist, you have to think outside the box and be the one in 100 rather than one of 100 .

Have you ever wondered how to describe receptionist skills to make your resume stand out? Or maybe you just don’t know how to properly show off all of your qualifications. 

We think that writing your resume should not be a burdening task, but it might become one if you don’t know what to include.

Being a receptionist is a versatile occupation because the position is applied to almost every industry, making the profession highly competitive.

Don’t worry; we have comprised a useful guide to building up a well-rounded receptionist resume that’ll bring you a step closer to your dream job.

To ensure that a hiring manager calls you in for an interview, we’ll give you tips and advice on : 

• The best keywords to incorporate in your resume
• Receptionist responsibilities to drop into your experience section
• How to make each section of your resume stand out
• Showing off your skills if you don’t have any work experience yet

Not to mention, with our handy resume builder you can create an organized application in minutes . 

Keep reading to see a sample resume for receptionists and find out the best ways to make your resume the best of the bunch. 

Receptionist Resume Sample

If you have never applied for a receptionist’s job before or don’t know how to update your resume to fit one, there are a few tips and tricks that can lead you in the right direction.

One good piece of advice is to look at an example.

In essence, a resume should consist of the following:

• A headline which presents you below your personal contact information;
• A resume objective/summary;
• A description of your education;
• Your work experience;
• A list of your technical skills;
• A shortlist of relevant certifications;
• A description of the specific skills outlined in the job ad.

A well-crafted Receptionist’s resume should include all of these elements and look something like this:

[Charlotte Masterson]

[Receptionist]

[Austin, TX | 663-845-0977| [email protected] | linkedin.com/in/Charlotte_M]

A competent and motivated receptionist with 6+ years of industry-related experience. Recipient of progressive promotions due to outstanding work ethic. Consistent working routine, detail-oriented mindset, and able to multitask and provide guidance.

Experience  

Supervising Receptionist Stella Resorts & Spa

Arizona, TX

2018 – present

• Welcoming guests and providing orientation;
• Managing room reservations via a computerized system;
• Provide transport services for customers and reservations;
• Arrange bills, handle and process checkouts.

Administrative Hotel Assistant Hilltop Hotel

• Providing restaurant, entertainment, and transportation reservations;
• Arranging tours, collaborating with tour operators;
• Assisting with guest orientation;
• Managing luggage distribution.

Education  

Concordia University Texas BSc in Hospitality Management

Certifications

• Hotel Receptionist Training
• Bookkeeping 101
• Basic First Aid Administration Training
• Formal hotel service training;
• Computer literate;
• English – Native

Our example includes a LinkedIn handle as part of the contact details. This is because recruiters often turn to this social media platform to get more insight into the professional development of an applicant.

If you want help finding a good resume template for a receptionist role , look at our professional and modern designs !

What’s the Best Receptionist Resume Format?

We shouldn’t begin without determining the correct resume format for you.

You should tweak your resume to highlight your best features as a professional – and using the reverse-chronological format for your resume will do that if you have experience in the field.

If you don’t have experience or would like to highlight your other skills or qualifications, you can review the different options available to you on our resume formats page .  

Take a look at how your experience section should be formatted if you want your career progression to stand out:

Experience:

Receptionist | XYZ Company

[City, State]

[Years worked: 2019 – Present]

• Greet and welcome visitors, ensuring a positive first impression.
• Answer and direct incoming calls to appropriate personnel.
• Schedule and manage appointments, meetings, and conference room bookings..
• Maintain a neat and organized reception area, ensuring it reflects a professional image.

Junior Receptionist | ABC Company

[Years worked: 2017 – 2019]

• Assisted the receptionist with greeting and directing visitors.
• Sorted and distributed incoming mail and packages.
• Provided administrative support, including data entry and filing.

Administrative Assistant Intern | DEF Organization

[Years worked: 2016 – 2017]

• Assisted the administrative team in various tasks, including document preparation, filing, and data entry.
• Assisted in organizing and coordinating company events.

Whichever type of resume format you choose, ensure it corresponds to your professional achievements and competencies well.

How to Write a Receptionist Resume Summary or Resume Objective

To explain the term plainly, your resume summary or objective is a succinct introduction which outlines your professional accomplishments, skills, or future career goals.

This introductory statement goes at the top of your resume. It’s usually comprised of 2-3 concise sentences that will show the recruiter your resume is worth reading. 

• A resume summary is the best choice for applicants with plenty of experience . 
• A resume objective is used when the applicant has no significant working experience to show for themselves but is geared up on skills.  

There is an art to writing these sections on your resume, and you’ll want to get it just right. Taking a look at what can help you nail your summary or objective will give you a major boost .

Receptionist Resume Objective Example

To fashion out a top-notch reception work resume objective , consider keeping it short and to the point, and highlight the important parts of your professional journey.

Here’s what a resume objective should look like:

Highly dedicated and goal-driven communications graduate looking to extend their knowledge of organizational and people skills as a receptionist at your esteemed company. 

A former accounting assistant with 1+ years of working experience and knowledge in asset management, client orientation, and bookkeeping.

This sample objective is fantastic because it starts off with how dedicated and driven the candidate is. 

They also show off their solid experience as an accounting assistant with knowledge in asset management, client orientation, and bookkeeping.

Receptionist Summary Example

What is a great resume summary for Receptionists, you ask? Your writing needs to match your experience. 

Even if you’ve been working as a Receptionist for 10+ years, a poorly written summary will not do you any favors in the selection process.

Here’s how you should draft your summary: 

Organized and personable receptionist with 3+ years of experience in delivering exceptional customer service and managing front desk operations. Skilled in greeting visitors, answering calls, scheduling appointments, and maintaining a professional atmosphere. Proactive team player with excellent communication skills and attention to detail.

This resume summary is well-written because it quickly gets to the point , displaying the candidate’s experience, skills, and positive qualities in an engaging and informal manner. 

It effectively communicates their ability to handle front desk responsibilities, provide excellent customer service, and contribute as a collaborative team member with strong attention to detail.

How to Describe Your Receptionist Experience on Your Resume

When you draft out the experience part of your receptionist resume, consider it the pillar to build upon – typically it is what recruiters will read the most to see whether you have what it takes to land the job. 

To ace this part of your resume, ensure you start with the right format – the reverse-chronological one. For this one:

• Begin with the present or the most recent job you’ve had and move backward. Keep your work experience entries concise, consisting of the names of the employers , the duration of the employment, and the title you held. 
• List your job responsibilities in bullet points – 3 to 5 will be enough to let recruiters easily scan through the content.
• Try to include metrics which demonstrate the value of your work in each role. This means things like percentages, money saved, time saved, etc.
• As you go to the former employment, narrow the number of achievements – keep it down to 1 or 2 for each entry.

This is what the outline should look like:

[Job Title] – Write any previous positions you’ve held;

[Company Name] – State the name of the company you’ve worked for;

[Dates] – Include the month and year of your employment;

[Responsibilities & Achievements] – List and briefly explain the responsibilities you’ve had and highlight any achievements; use bullet points.

Keep the experience mentioned on your resume relevant to the role . Recruiters won’t bother browsing through your resume looking for the necessary info – all of it should be pertinent.

Receptionist Experience Examples: Tips for Success

Let’s see some more examples. A well-packed experience section of a receptionist resume looks like this:

Supervising Receptionist 

Highrise Hotels| Orlando, FL

03/2019 – present

• Managed a high volume of calls, effectively answering and directing them, resulting in a 20% reduction in call waiting time.
• Scheduled and coordinated appointments, meetings, and conference room bookings for a team of 50+ employees, maintaining an average 95% booking accuracy rate.
• Streamlined mail distribution process, reducing delivery time by 15% and improving overall efficiency.

This experience section is a great example because it highlights the candidate’s key responsibilities and achievements in a concise and organized way , using metrics.

Here is what your experience section shouldn’t look like:

• I was obligated to keep track of guest logs;
• I was in charge of showing guests around;
• I trained new hires.

Now, even though it’s evident the candidate has industry-relevant work experience, the way it is showcased only diminishes their capabilities. Try using powerful action words in your resume to emphasize what you can do well in the workplace.

Is Your Education Section Unsorted? It Might Be

To become eligible as a receptionist, proper education is considered essential.

If you have attended relevant educational institutions, your resume’s education section should comprise of the following:

• Add your latest degree first ;
• Your degree type : Is it a high school diploma or a University degree?
• Your major (and minors, if you have them): Do you hold a Bachelor’s or a Master’s degree?
• School name : State the institution’s name (high school, college, university);
• Enter the year of graduation .

As a Receptionist showing that you’ve taken courses in any of the following will help you out big time:

• Business administration
• Hospitality management
• Communication

Since there really isn’t industry-relevant education to take for Receptionists if you can a dd courses like these you can show that you learned the skills to make you a success. 

Receptionist Resume Education Example

The Education section of your receptionist resume should contain any degrees and certificates you have received as part of your education. The way you format this section will enable the recruiter to get a clear insight into your professional accreditations.

Basically, you would need to present the manner in which you have earned your degrees, be it one or more. 

Don’t ever consider your education irrelevant! We advise you to always include your education no matter if you haven’t completed it yet (if you’re a postgraduate, for example) or have attended a school that has nothing to do with the qualifications of a receptionist. You might not have a college degree , and for this role, that’s not a problem.

Here is what the Education section of your resume should look like:

BA in Communication

Arizona State University, TX

As you can see it clearly states the years attended and the major that was studied. In this case, the GPA is over 3.5 which means it’s high enough to list .

The Best Receptionist Skills for a Resume

By wanting to showcase their skills and impress recruiters, applicants for a receptionist job will make the mistake of overstuffing their Skills part of the resume and have it become difficult for recruiters to follow.

To create a spotless shortlist of the industry-related skills you possess, make a master list with all your talents and then compare them to the job requirements.

After you’ve done that, include the job-related skills in the Skills section of your receptionist resume. 

Traits like administrative skills, computer literacy, attention to detail, and conflict resolution will attract the recruiter’s attention.

To ace the recruitment process, use keywords to help employers filter out the least relevant information.

As of some time ago, most recruiters use the Applicant Tracking System (ATS) , which helps them get to the most suited candidates by entering industry-related keywords.

Keywords like “efficient call handling,” “customer-centric,” “appointment scheduling,” and other relevant terms can help you make the cut.

The Best Soft and Hard Skills for a Receptionist

Always show off your soft and hard skills and add a few extra sections to your receptionist resume – recruiters love seeing versatile candidates!

While you are creating the perfect resume for the receptionist job you’ve been eyeing, you might make the mistake of including too many skills or showcasing the wrong ones.

Here’s a shortlist of the best 10 hard skills and soft skills to include in your receptionist resume:

Soft Skills

• Customer focus
• Attention to detail 
• Conflict resolution
• Verbal and written communication
• Service orientation
• Social perceptiveness
• Administrative knowledge
• Multitasking
• Stress management

Hard Skills

• Administrative skills
• Computer literacy
• Office supply management
• Operating multi-line phone systems
• Speech clarity
• Written comprehension
• Reading comprehension
• Email management
• Query software knowledge

Soft Skills Explained

Regarding the soft skills , the five we have listed are most likely to match the interviewer’s expectations for the position of a receptionist.

• Customer focus: This means you are putting the needs and requirements of customers first. You are able to detect the preferences of the client even when dealing with several issues at a time. 
• Initiative: Having initiative tells the interviewer that you can be trusted with many responsibilities and find a solution to a problem on your own. Employers appreciate an employee that does not require being constantly told what to do.
• Attention to detail . Being able to notice the smallest and most discrete attributes when it comes to clients means that you’ll be able to meet their needs with high accuracy.
• Resolve conflicts: This is a highly appreciated skill for a receptionist. Namely, knowing how to position yourself in a rather unpleasant situation at the front desk tells your interviewer that you can maintain a calm attitude and avoid confrontation.
• Verbal and written communication: Knowing how to communicate to both clients and management means you can adjust your tone to suit the category of the audience you are dealing with. A candidate for a receptionist job with poor oral and written communication skills will have a hard time making the cut.

Hard Skills Explained

Speaking of hard skills, a prospective receptionist should have the following quantifiable abilities:

•   Computer literacy: Knowing your way around the computer is a must as a receptionist simply because the hospitality industry has gone digital. 
• Administrative skills: This means you can handle bookkeeping, itinerary details, and overall day-to-day working records in check.
• Office supplies management: Including this skill will let the recruiter know you can easily manage office supplies and know what goes where.
• Data entry knowledge: This can be an extra perk for a receptionist. It shows the potential employer that you are experienced and know your way around numbers.
• Operate multi-line phone systems : This complex skill is probably one of the essentials in your receptionist resume since it tells the recruiter you can manage several calls to the front desk at once, which is integral to a job at reception.

How to Add Other Sections for an Effective Resume

If you’ve got some space left on your resume, add an extra section showing off your certifications and accomplishments so far.

Mentioning volunteering experiences, language certificates , and internships can help shape your receptionist resume and present you as a well-rounded candidate.

Receptionist Resume Sample Extra Sections

Including extra sections in your receptionist resume can reveal another side of you to the recruiter.

For instance, presenting yourself as a candidate who speaks more than one language assures the recruiter you can successfully communicate with foreign clients and tend to the needs of non-native ones.

The extra sections of your receptionist resume should look like this:

• Microsoft Office Specialist – Issued by Microsoft
• French (Professional proficiency)
• Italian (Intermediate)

Internships

• Front Desk Clerk

Downtown Community Center, Arizona, TX

• Assisted staff with ongoing administrative operations;
• Actively participated in bookkeeping and managing office supplies

As you can see Overall, this “extra” section provides additional qualifications and experiences that enhance the candidate’s resume and demonstrate their versatility and adaptability as a receptionist.

Here is what the extra sections in your receptionist resume should not look like:

• I speak English and Spanish, I watch a lot of sitcoms and soap operas so I can talk to guests from Spain, Mexico, or another Spanish-speaking country.
• I know how to work with Microsoft Office, although I’m not a fan of Excel sheets.
• I volunteered at my local animal shelter. I love animals.

While you may have hobbies that the recruiter may have, ultimately some of this is just a waste of space. Information like loving animals and not liking Excel sheets are just not relevant enough to the position.

Creating a Top-Notch Receptionist Resume: Key Takeaway

Applying for a receptionist’s position can be a breeze if you follow the steps we’ve provided.

Remember to:

• Use a reverse-chronological resume format, 
• Write a well-packed resume objective or summary , and showcase your experience that’ll have the recruiter hooked.
• Show off your soft and hard skills  
• Add a few extra sections to your receptionist resume – recruiters love seeing versatile candidates. 
• Be relevant and specific

Should you need some help with crafting your top-notch receptionist resume, you can always consult with ready-to-go, templates , and examples.

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9 Front Desk Receptionist Resume Examples for 2024

Front Desk Receptionist

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• Front Desk Receptionist Resume
• Front Desk Receptionist Resumes by Experience
• Front Desk Receptionist Resumes by Role
• Write a Resume for Front Desk Receptionists

Front desk receptionists have a broad range of responsibilities throughout all industries. They’re the face of the company and handle office management with exceptional communication skills while wearing many different hats.

Determining what content is important to hiring managers and  how to write your resume  or AI cover letter for this exciting field can be difficult. That’s why we analyzed hundreds of front desk receptionist resume samples from all levels of experience and industries. We learned what works to help you get more interviews in 2024.

The hardest part of  building your resume  is getting started.  Our nine front desk receptionist resumes helped land jobs in 2024 , so they’re a great launching pad.

Front Desk Receptionist Resume Example

or download as PDF

Why this resume works

• For example, did you help improve the efficiency of scheduling? Did you reduce the errors in billing? Improve customer satisfaction scores?
• A worthwhile summary should showcase your specializations and many (10+) years in the industry. Don’t forget to customize it by mentioning the target business by name. 
• Metrics are the best way to display your impact in your bullet points, as they’re concrete, measurable, and help break up chunks of monotonous text.
• Don’t forget to  check your resume  score with our free tool to gain the recruiter’s attention and increase your chances of an interview.

Beginner Front Desk Receptionist Resume

• Weave together your skills and achievements to give recruiters a hard time not choosing you.

Entry-Level Front Desk Receptionist Resume

• Do you have a specific interest in the position or company to which you’re applying? Mention that! However, if you’re not planning to customize your objective for each role you apply to, then you’re better leaving it off entirely.
• All work experience demonstrates some level of responsibility. In addition, any experience you’ve had interacting with customers applies to becoming a successful front desk receptionist.

Gym Front Desk Resume

• Leo’s description of his stint as a receptionist at Lockheed Martin makes for a great example here. He screens 78 calls daily, contributes to cutting company-wide paper consumption by 43%, and oversees 1,400 pages of archival content.

Front Desk Associate Resume

• Is the company looking for someone familiar with Pipedrive? Then, you could show how you used this tool to track customer purchase patterns for optimizing product placement and sales. Or do they demand Hootsuite proficiency? Elucidate instances when you deployed it for strategic social media management.
• Further your alignment and connection with the company in your front desk receptionist cover letter .

Front Desk Dental Receptionist Resume

• It also went a step further to show how exemplary customer service led to increased retention rates, and that’s good for business.

Front Desk Medical Receptionist Resume

• As a front desk medical receptionist, customize your resume by how your work directly (and positively) impacted the office through your exceptional customer service skills and understanding of medical office best practices. Cite specific data-driven examples, including process improvements and patient-centric techniques.
• Your front desk medical receptionist resume should highlight the scope, responsibilities, and specific medical office niche (dental, family practice) experience. This will catch the hiring manager’s eye looking for that “right fit” for their company.
• List any  special skills on your resume  related to the medical field like medical terminology or medical software. This sets you up for success as employers see you’re qualified for the role, especially if the job description prefers candidates with your specific skill set.

Hotel Front Desk Receptionist Resume

• Your hotel front desk receptionist resume should include your strong communication skills using sales techniques to improve the customer experience (and hotel revenue). Be sure to indicate your confident communication expertise and customer service experience. This appeals to employers because they see your keen ability to collaborate and meet (or exceed) guest standards.
• Mention your leadership abilities, including training new team members or coaching existing team members. Hiring managers will be less likely to question your leadership savvy and more apt to contact you for an interview. Always list the results of your leadership efforts using numbers.

School Front Desk Receptionist Resume

• Your school front desk receptionist resume should showcase your ability to manage different projects and responsibilities and handle a high-volume customer service of diverse populations (for example, staff members, school administrators, students, and parents). Discuss your education field’s nuances, including best practices and communication channels.
• Bonus: Highlight any responsibilities outside of the “normal” scope of a school front desk receptionist (for example, nurses station, reporting, direct administrative support). This gets you noticed.

Related resume guides

• Operations Manager
• Medical receptionist
• Human Resources
• Office assistant

How to Write a Resume for Front Desk Receptionists

Making a resume is a snap with these four easy steps. You’ll make a stellar first impression with these practical and specific tips for building a front desk receptionist resume in 2024:

Front desk receptionists are the face of a company, so choose a resume template that reflects your professionalism, friendliness, and helpfulness. If you’re looking to work for a company that appreciates business casual like a law firm or doctor’s office, you’ll do well with a professional or elegant resume template, which has enough personality to stand out but still exude class and respect. On the other hand, if you’re hoping to help folks get signed up at the gym, organize communication and admin work for a startup, welcome folks into a travel agency, or anything that’s a bit more casual, creative templates that use a little more color will be a wise but fun choice.

Communication—interpersonal skills as well as written communication—and prioritization are among the most important skills as a receptionist. While other job seekers largely take advantage of “communication” in their resumes, this really can’t be emphasized enough for a front desk receptionist.

Besides listing communication and prioritization in the skills section on your resume , look for ways to demonstrate those skills in action in your work experience section. For instance, did you serve the front desk while also registering guests, logging requests, and finding resolutions to customer problems? That says you’re good at prioritizing tasks—all without ever using the word “prioritize.” Pretty cool.

Write your resume with the specific industry in mind. A front desk receptionist for an insurance company will have some different responsibilities than in the medical industry. Think about the most important responsibilities required in the role you want. Will you be scheduling appointments for clients, completing data entry, or answering and redirecting calls? If so, talk about past work accomplishments and success where you may have done things like:

◉ Confirmed client appointments 24 hours in advance to reduce no-shows by 22% ◉ Reduced paper use by 36% with data entry of student and testing records ◉ Addressed 80% of client concerns without redirecting or putting the client on hold

You’re a company’s ambassador, so it’s vitally important that you catch typos and mistakes in your resume.  Check your resume  a couple of times and even have a co-worker or a grammatical guru friend take a look for you. Since you so often serve as someone’s first impression of a company or organization, don’t let a silly mistake like the wrong letter in an email address keep you from getting a call for an interview.

• Customer service
• Receptionist resume examples

Receptionist Resume examples

7 Receptionist resume examples found

All examples are written by certified resume experts, and free for personal use. Copy any of the Receptionist resume examples to your own resume, or use one of our free downloadable Word templates. We recommend using these Receptionist resume examples as inspiration only, while creating your own resume.

Learn more about: how to write a perfect resume

Receptionist

Greet guests and register visitors with friendly attitude; receive and direct incoming calls to appropriate personnel. Ensures that the reception area, conference rooms, and common areas are clean, neat, stocked and organized, with inventory control and supply management. Sort and distribute incoming mail and shipments and coordinate all outgoing mail and carrier shipments.

• Improved scheduling and reduced phone time 50% by implementing new online application to eliminate back and forth for scheduling or cancelling appointments.
• Provides general administrative support to all organization members. Plans, organizes, and coordinates department meetings, takes minutes, and arranges logistics.
• Maintain Reception Support Guide and update with accurate, current information.

Oversee a small team of 2 office support professionals providing assistance to the VP of Operations and 10+ busy sales and business professionals. Organize and manage office supplies and equipment.

• Improved check-in process by converting compliance paperwork processes to virtual platform to be completed before customers arrive at the office.
• Work closely with hiring managers, human resources, and candidates to schedule employment interviews.
• Deal discreetly with highly sensitive and confidential written, electronic, and oral communications to ensure customer confidentiality.
• Leads the on-boarding process for new employees, including office preparation, IDs, keys, computer and email set-up; arranges initial meetings with team members.
• Creates and edits PowerPoint presentations and participates in special projects as needed.

Assisted with the front desk duties for a veterinary hospital.

• Scheduled appointments for customers and followed up with reminders via email or phone.
• Showed patience, care, and calmness when handling distressed animals.
• Used Microsoft Excel spreadsheets to document, record, and save medical records.
• Greeted clients with a friendly and warm disposition.
• Dispensed prescriptions for pets with authorization of veterinarian.
• Regularly cleaned and sanitized waiting room area and front lobby.
• Managed finances by maintaining accurate balances through transactions with client payments.
• Organized and made copies of brochures and pamphlets informing clients about local seminars and workshops for pet care and maintenance.

Responsible for handling a variety of secretarial and front desk duties for a five-star hotel.

• Welcomed and accommodated hotel guests cordially and personably.
• Registered rooms and managed reservations for guests.
• Provided accurate and up-to-date information on amenities such as spas, gyms, and rec rooms.
• Responded to and resolved guest complaints and disputes.
• Reported to manager any suspicious and illegal activity on the hotel premises.
• Explained to guests the different payment methods accepted and verified their credit card and checking account information.
• Collaborated and communicated with housekeeping staff to ensure that rooms and recreation areas were kept clean and sanitized for guests.

Manage inbound and outbound phone calls with clients in a personalized, friendly, and inviting manner to complete scheduling, confirm appointments, or provide pertinent information. Handle client out-processing by ensuring all current and future needs are met. Maintain office cleanliness and organization of inventory and resources with team members.

• Gave tours to visiting corporate executives as well as classes from local college programs.
• Reduced spending 15% by researching, recommending, and gaining approval from management team to move forward with changing maintenance vendor.
• Match clients with the best-suited professionals for their needs.

Elementary school receptionist with adequate experience from working in public schools.

• Answered phone calls and provided information articulately while transferring other calls to correct individual and/or department.
• Composed and sent out email announcements and responded to email inquiries with relevant and clear information.
• Greeted students, staff, and visitors with courtesy and respect.
• Assisted school administration in coordinating school office activities.
• Prepared and maintained reports and records on students and teachers.
• Entered school budget data into Excel spreadsheets and Word documents.
• Scheduled visitor appointments with Principal and/or Assistant Principal.
• Operated a variety of office equipment including computers, copy machines, and fax machines.
• Collected and stored funds and fees for school activities and events.

Attended to clerical matters for an auto repair shop.

• Maintained a friendly and welcoming disposition when greeting and interacting with customers.
• Used software such as Microsoft Word and Shopware to record and track information from customer bills and payments to inventory for car parts.
• Maintained and regularly cleaned lobby area.
• Assisted office manager with writing and research duties.
• Restocked vending machines.
• Explained to customers car warranty and car part warranty claims.
• Filed and sorted invoices.
• Collected and recorded customer payments and deposits.
• Worked with teams doing tasks such as helping to start a car with a broken alternator or dead battery.
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Best Receptionist Resumes Free for Download

How to create a successful receptionist resume: A receptionist job requires communication skills and knowledge, qualifications on getting a receptionist job can be tough and an excellent resume can benefit you on landing the job that you wanted. Our website offers different receptionist resume examples, and we also have receptionist resume writers that can help you accomplish the following steps. By giving the samples, here are some tips that you can use to create a successful receptionist resume on your own. First, you need to choose the right format of resume for your job. Various types of resume can be founded in our website that can help you to decide which suits the best for your job. Second, you need to fill up all the personal information needed on the template for you to introduce yourself at the company you will be working for. Third, you need to provide an objective summary for your resume to determine what are your career aims that can benefit you later on. After providing the summary you need to take time to recognize your own skills that can qualify you on landing the job that you wanted. Fifth, here is when you fill up and provide your previous job experiences that is arrange chronologically for an easier evaluation of your job performances and activities. After providing the details, you will be needing to fill up also your educational background that highlights your educational attainment that is necessary at every resumes. After following the steps provided, you will need to format your resume according to the style you chose and check it again to make sure that the details provided are factual and as well as qualified. By following the steps on creating a successful resume, you can have a chance to land on the job that you wanted!

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Administrative Assistant / Receptionist Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the administrative assistant / receptionist job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

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• Assist Project Managers with correspondence and report preparation
• May assist with compiling and developing the annual budget
• Assist Archivist/Exhibition Manager with special projects
• Work with Manager on maintaining weekly Projection Access database and excel spreadsheet for the group
• Assist with scheduling, calendar management, and event coordination
• Assist Project Managers with project accounting
• Provides photocopy, scanning and other document management services
• Work with Edelman’s network of administrators across the company to organize cross-office events, videoconferences etc. in conjunction with IT
• Work with Edelman’s network of administrators across the company to organize cross-office events, videoconferences etc
• Manage incoming and outgoing packages, mail and deliveries
• Should you be interested in applying for this role, please submit your resume and covering letter. Please note that only those being considered for an interview will be contacted. Thank you very much for your interest in working with Edelman Canada
• File and record management
• Work with HR to update staff telephone list and client contact number list
• Co-ordinate and schedule executives’ meetings and events including: agenda development and distribution, reservation of meeting rooms and preparation of supporting documents
• Provide support for organizational projects as assigned
• Answer and route telephone calls quickly and efficiently
• Ensure the reception area and Board Room remain neat, clean and organized at all times
• Meet and greet visitors, offering refreshments, badges and parking passes as deemed necessary
• Expense Reports and American Express Corporate Card reconciliation
• Schedule meetings and book travel (flights, hotel, car, etc.)
• Manages calendars, requiring interaction with both internal and external management and assistants to coordinate a variety of complex meetings
• Highly proficient in MS Office (Word, Excel, Outlook, and PowerPoint)
• Ability to gain a strong command of new systems (P2P, Citi Travel & Expense)
• Strong organizational skills  Identify details and alternatives
• Strong written and verbal communication skills. Detail oriented with ability to work independently and prioritize workload
• Ability to multi-task while maintaining careful attention to detail
• Able to work cohesively in a team oriented environment and be able to foster good working relationships with others, both within and outside the organization
• Well-organized, detail oriented and able to meet deadlines with minimal errors
• Ability to multi-task while maintaining careful attention to detail, along with accuracy
• Ability to identify critical issues quickly and accurately
• Possesses good attention to detail

15 Administrative Assistant / Receptionist resume templates

Read our complete resume writing guides

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• Handle incoming calls, respond to inquiries, clarify company policies and procedures
• Coordinate all aspects of executive level appointments, meetings, receptions and conference calls
• Coordinate frequent travel arrangements - both international and domestic
• Assist in ad-hoc reports special projects as needed
• Prior experience in the Investment Banking industry preferred 3+ years
• Expertise in multi-tasking, organizing, and prioritizing a must
• Ability to work 8:30 a.m.-5:30 p.m. and be flexible for overtime as needed
• Skills in providing outstanding customer service
• Ability to work effectively both individually and within a team environment
• Ability to work with a sense of urgency to meet deadlines and address competing priorities
• Proficient skills with Microsoft Office software including Word, Excel, PowerPoint and Outlook
• Effective written, listening and verbal communication skills, along with a positive, professional and friendly attitude
• Effective problem solving and organizational skills
• Minimum of 6 months to 1 year administrative or clerical experience required
• Equivalent education and experience will be considered
• Facilities Help Desk assistance - Answer internal calls relating to building issues. Liaise with the Building Management regarding shared building issues, liaise with maintenance contractor's regarding FTI issues, approve their work and maintain service records. Utilise EMaint CMMS to monitor, track and report on responses to Help Desk requests. Maintain binding room equipment and supplies, employee/contractor/visitor badge provision. Maintain all kitchen supplies, both staff and client. Manage office travel schedule. Maintain London General Services SharePoint site
• General administrative duties including, but not limited to, miscellaneous administrative support, ordering of departmental supplies, maintaining central files, administering access cards, maintaining certificates of vendor insurance. Provide space & occupancy updates as required. Maintain off-site storage records, update phone extension list, inventory checks according to tracking list. Book and code all taxi and courier requests. Distribute post and couriers, frank all outgoing mail. Perform DSE assessments
• Answer and connecting of all inbound and outbound telephone calls
• Financial/budgetary responsibilities including but not limited to the processing of invoices, data entry and tracking of department expenses, end of year reporting for previous costs etc
• Requires general high school education
• Requires general office experience. Exposure to general contract administration and scheduling
• Knowledge of business desktop applications (i.e. Microsoft Word, Excel, PowerPoint, Access, Windows, etc.) required
• Knowledge of the proper use of English in spoken and written forms (grammar, spelling, vocabulary etc.) and of generally accepted office practices, procedures and equipment
• Prior experience in related position or similar capacity preferred
• Exposure to working in a facilities department
• Switch Board experience
• Access Database experience
• 3+ years of Administrative support, Reception and/or Office Services experience
• Microsoft Office/Suite proficient (PowerPoint, Excel, Word, Outlook, Internet)
• Prior experience in a small office setting
• Manage clerical, administrative, and business details, including calls, meetings, and travel
• Manage a complex calendar effectively to maximize the teams’ time in accordance with department priorities
• Manage travel arrangements; prepare itinerary and trip file, keeping other staff posted as necessary; coordinate materials and supplies; coordinate hotels, meetings and meals; complete and process expense reports
• Create and maintain highly confidential files in a professional and discreet manner
• Greet and properly direct all clients and guests; be responsive to client’s needs upon arrival
• Answer a multi-line telephone and give appropriate information to callers or route calls to appropriate party while demonstrating professional telephone etiquette
• Manage multiple conference room, and guest space calendars; conduct detail-oriented correspondence with meeting organizers and other administrative staff through an internal conference scheduling system
• Register all guests and clients properly with the building security system
• Order, prepare, and clean up catering as necessary for client meetings
• Prepare purchase orders for a variety of office supplies from multiple vendors; keep accurate inventory of items needed
• Undergraduate degree
• At least 2 years of administrative experience
• Ability to effectively and maturely communicate and collaborate with diverse personalities in all levels of management, as well as outside vendors and clients
• Understand and perform tasks in a timely manner; excellent time management skills
• Detail-oriented and able to multi-task in a fast-paced environment
• Proficiency in Microsoft Outlook, Word and Excel
• Experience with Workday is a plus
• Strong attention to detail; accurate
• Experience coordinating cost-effective travel and meeting arrangements
• Greet and receive visitors
• Coordinate and schedule meetings
• Manage office email
• Answer and direct phone calls
• Prepare and oversee courier services and international and domestic shipments
• Coordinate local car transportation
• Assist with organizing, archiving, and updating publication material
• Work closely with Managing Director with projects
• Assist with marketing through social media and direct mail
• Maintain organization of databases
• Order books, products and maintain subscription renewals
• Daily filing, copying, faxing and typing
• Bachelors in Arts
• At least 1-2 years’ experience in a related support role
• Excellent organization and communication skills
• Ability to prioritize and work as part of a team
• Positive and friendly demeanor
• Background or interest in architecture and art
• Responsible for answering incoming department phone and greeting clients
• Provides support assistance as needed
• Provides assistance to clients/agencies as necessary
• Facilitate special projects assigned by management
• High School Diploma required. Minimum 1-3 years prior executive receptionist or related work experience required
• Ability to prioritize and effectively manage time in a fast-paced environment amid constant interruptions
• Multitasking, flexibility, problem solving and a positive outlook are essential
• Candidate must be a team player and easily able to move from project to project
• Receive and direct all incoming calls. Handle inquires and provide callers with information
• Welcome visitors by greeting and directing them appropriately. Notify company personnel of visitor arrival in a timely and professional manner
• Distribute station prizes to winners and maintain winner forms
• Be aware of station programming and promotions
• Meter all outgoing mail, distribute incoming mail and deliveries
• Photocopy and scan documents upon request
• Generate contract confirmations, invoices and spot times for clients and staff upon request
• Generate and prepare reports in Viero and Radio Fusion for management upon request
• Assist Account Executives with processing advertising contracts and revisions upon request
• Assistance with creation, editing and finalizing sales presentations; proofreading memos, letters and advertising copy
• Perform a range of clerical and accounting support functions
• Notary of Public or willing to complete requirements to become a notary
• Organize/set up for internal company events, potlucks, open houses, etc
• Assist Market President, Business Manager and General Sales Managers with projects and reports
• Maintain documentation/elements for Public File and EEO in compliance with FCC
• Cross train in order to serve as back-up for Sales Assistant and National Assistant duties
• Accept and perform additional duties related to overall job responsibilities as assigned by supervisor
• Minimum of 3-5 years previous administrative assistant/receptionist experience in a business office
• Proficiency in MS programs including Excel, Word and PowerPoint. Ability to adapt to proprietary computer systems
• 3 years of administrative support, reception and/or office services experience
• Excellent team-player mentality
• Solid computer skills (proficient in PowerPoint, Excel, Word, Outlook, Internet)
• 2+ years of administrative support, reception and/or office services experience
• Solid computer skills
• Proficient in PowerPoint, Excel, Word, Outlook, and Internet functions
• 25% Client care
• Proficient with Microsoft Excel, Word, PowerPoint, and Outlook. Financial planning industry experience desired
• All offers of employment are contingent on positive professional references, a fingerprint investigation, and a standard credit check
• Background as sales support assistant –experience of working with sales team
• At ease with figures, excel files and data management
• Fluent in English verbal and written. Able to write/speak with executives in English
• Experience of working in a multi-national, fast paced and high-technology company
• Strong, professional communication skills (written and verbal)
• Can do approach to help achieve customer satisfaction as part of a tea
• Highly organized, with a structured approach to managing workloads, dealing with issues, prioritizing activities, etc
• Discreet and confidential
• Able to work under pressure and capable of working on own initiative
• Able to interact effectively with a wide range of people, both internally and from customers, partners, suppliers etc
• Excellent interpersonal and influencing skills
• A flexible attitude to working hours. There will be a requirement for occasionally working early mornings and/or late evenings
• PC literate including proficiency in Outlook, Word, Excel, PowerPoint, etc
• Degree from a recognized university
• 1-3 years of related experience
• Strong work ethic with a professional outlook
• Proficiency with computer platforms and applications $
• Must have 3+ years’ experience assisting a VP, experience with Operations, Customer Service, IT and Financial support teams a plus
• 3-5 years of experience in an Admin/Front Desk/Receptionist role preferred
• BS/BA degree or equivalent experience
• Computer literacy, specifically MS Word, Excel & Outlook email with a highly proficient level
• Strong and effective organizational skills
• Able to work remotely with little to no supervision
• Professional with the ability to practice discretion
• Able to adapt to a fast pace ever changing environment
• Must be able to create effective working relationships with inside associates, outside consultants and business partners
• Prepares and modifies documents, files / retrieves materials, and handles requests for information
• May attend sales department meetings and training sessions
• 3+ years of related experience with increasing levels of responsibility preferred
• Able to work independently and produce high quality and accurate work
• Superior organizational skills and ability to set priorities and focus
• Demonstrated Microsoft Office Skills, particularly Word, Excel, Internet, and Outlook
• Proactively managing, scheduling, and prioritizing executives' work flow and task items. This will include maintaining calendars and coordinating travel logistics
• Assist in the planning and execution of meetings, events, teleconferences, and webinars. In many instances, you will also attend meetings and transcribe meeting minutes for the team
• Compose client correspondences, create memos, letters, charts, graphs, business plans, and presentations
• Share in receptionist duties with the administrative team. Provide pleasant and welcoming first point of contact for incoming telephone calls and office visitors by answering calls in a timely manner, greeting visitors, and assisting them appropriately
• Handle sensitive and confidential information on a regular basis with discretion
• Work as part of the administrative support team and provide back up as necessary. This may include assisting with office functions such as filing, faxing, and scanning documents, or client database management as needed
• Minimum of 3 (three) years administrative support experience supporting multiple individuals and/or office managment. Previous experience within a professional services firm is highly desired
• A professional demeanor and the ability to handle matters confidentially
• Ability to work in a fast-paced, time sensitive environment with frequent interruptions
• Prior experience working in a deadline driven environment
• Prior experience with multi-line switchboard or phone system
• Working knowledge of the technology tools required within assigned responsibilities
• Microsoft Office skills
• Ability to prepare presentations including charts, graphs and tables, speaker notes and handouts, etc
• Basic accounting and proofreading knowledge
• Ability to take direction, ask appropriate questions and complete tasks independently
• Positive, friendly demeanor
• Promptly and courteously answer all incoming calls and direct caller to the appropriate individual
• Greet employees, clients and visitors with quality customer service and professionalism
• Maintain cleanliness of all conference rooms and reception area
• Handle oneself professionally and address the needs of our employees, clients and vendors in a welcoming and professional manner
• Demonstrate strong organizational and follow-up skills
• Open and close the office each day on a timely basis and schedule conference rooms
• Manage all incoming and outgoing mail, including special types of delivery
• Maintain supplies for mail processing (including conducting an inventory monthly)
• Maintain the supplies and cleanliness in kitchens and the general public space
• Order, set up and clean up food service for events and snacks/drinks for employee kitchens
• Own transportation required for periodic errands
• Provide backup reception for other offices
• Assist various departments (including human resources, tax and marketing) with administrative tasks
• Special projects as assigned (including scanning, copying, collating, data entry and written correspondence)
• 2-3 years of experience in a large corporate environment
• Proficient knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint) and Internet Explorer
• Must have basic mathematical skills
• Must be detail oriented and organized
• Excellent written and verbal communication skills including the ability to communicate effectively at every level of the organization
• High School diploma required. Bachelor's degree is a plus
• The individual must be able to sit for long periods of time and lift up to 35 pounds

Administrative Assistant, Receptionist Resume Examples & Samples

• Proficient in MS Suite (MS Suite: Outlook email, intermediate Excel skills, advanced skills in MS Word, with basic knowledge in Access or equivalent database system)
• Strong interpersonal communication skills, including oral and written
• Demonstrated ability to work independently and take initiative
• Ability to work well with and provide services for a diverse constituency in a fast-pace work environment
• Experience with Banner and Advocate systems
• Greets guests and provides host/hostess services and ancillary duties, maintaining the area’s kitchenette
• A high school diploma or the equivalent combination of education, training, and experience from which comparable skills can be acquired along with 2 years of administrative support experience is required
• College graduate or the equivalent combination of education, training, and experience from which comparable skills can be acquired
• A minimum of one year in an assistant capacity as a receptionist supporting an energetic office and experience in any of the following fields are helpful: architectural, engineering, consulting, or construction services
• Proficiency in MS Office Suite (i.e., Word, Excel, Outlook)
• Exceptional organizational skills are essential
• Someone who can thrive in a fast-paced, dynamic environment with shifting priorities and can integrate well into close-knit team environment
• Candidate must be friendly, engaging, organized and service oriented
• Must be willing to roll up their sleeves & assist others with daily tasks
• Must be a self starter able to work with little or no supervision & deal professionally with people
• 90% Administrative assistance
• Copy and track all client and practice materials including business correspondence
• Schedule client appointments and prepare agendas/ forms for appointments
• Perform other allowable duties as assigned by the financial advisor(s)
• Document client contacts/calls

X Administrative Assistant / Receptionist Resume Examples & Samples

• 1 year previous receptionist experience handling high volume calls
• 2 year previous Administrative Assistant experience
• Must be punctual and physically present to be successful in role
• Must have excellent verbal communication skills, including pleasant telephone manner
• Must have the ability to work independently
• Must have strong attention to detail, the ability to prioritize work and multi-task
• Must have good computer skills, including proficiency in MS Office applications
• With time, think beyond administrative tasks to a deeper and more proactive ownership of Senior Manager/Principals' client and BCG responsibilities
• Be increasingly proactive
• Demonstrate a high level of ownership for tasks
• Become more confident when dealing with more senior client and BCG administrative staff
• Be seen as a key contributor to the case team process
• Answering incoming calls and directing them to the appropriate person
• Greeting and accommodating visitors
• Booking conference rooms and managing conference room calendars
• Scheduling guest offices for Oaktree personnel traveling from other offices and clearing visitors through building security
• Assisting the VP with corporate event planning, Our Communities Matter programs, employee communications, and special initiatives
• Managing reception relief monthly schedules
• Maintaining and updating the reception guidelines binder
• Purchasing items, processing invoices and updating budgets
• Updating floor maps in Photoshop
• Updating and replacing internal phone lists in common areas
• Maintain appearance of all reception areas and adjacent conference rooms
• Assisting in maintaining kitchens with great attention to detail and cleanliness as needed
• Assisting with set-up and clean-up of company-wide catered meals on Mondays and Fridays as needed
• Assisting with facility repairs and maintenance as needed
• Providing backfill for mail sorting and distribution as needed
• Interacting with building management and all facilities vendors (janitorial, security; lighting, and others)
• Assuming other clerical, administrative or project-based responsibilities with appropriate levels of guidance
• 5+ years of experience as a Receptionist or in an office Administrative role, preferably within a professional firm or the hospitality industry
• Background in event planning to include, but not limited to, establishing and maintaining vendor relationships, knowledge of food and restaurant industry related to pricing
• Ability to create event announcements on Microsoft office applications
• Proven ability to manage tasks with competing priorities and deadlines, independently determining order of priority and self-initiating other value-added tasks; and
• Strong working knowledge of office applications, including Microsoft Word and Outlook; Adobe Photoshop and Publisher strongly preferred
• Greets clients, answers telephone at the main desk and effectively communicates messages
• Types financial statements, correspondence and related work for the department
• Maintains client records and ensures that they are kept up-to-date
• Learns the clients/key personnel contacts and establishes appropriate working relationship, rapport, and confidence with the client
• Maintains current P&N forms and checklists
• Ensures that meeting rooms are neat and ready for use by clients and visitors
• Makes travel arrangements for Directors
• Assists Directors with monthly billing and prepares bills on a timely basis
• Enters Directors’ time on a daily basis
• Coordinates work activities with other Administrative Assistants and staff consistent with priorities to ensure that the team/firm approach to assignments is maintained
• Provides courteous and prompt service to all internal and external customers. Prioritizes and addresses requests and assignments in a professional manner to develop cooperative relationships and to ensure that customer confidentiality is assured
• Identifies opportunities and recommends methods to improve service, work processes and financial performance, e.g. expense management. Assists in the implementation of quality improvement initiatives
• Assists co-workers in the completion of tasks and assignments to ensure continuity of service. Orients new co-workers and actively supports teamwork throughout the firm
• Performs other services as required
• 1-3 years of experience in a Receptionist/Administrative Assistant capacity
• Ability to effectively communicate with a diverse group of individuals
• Ability to deal effectively with interpersonal relationships
• Must possess a high degree of professionalism including the ability to maintain high levels of confidentiality
• Must be computer literate with the capability of performing at an intermediate or advanced level with respect to the Microsoft Office Suite of products or similar software applications
• Must be highly organized and capable of performing multi-tasking in a fast-paced environment
• Must be available for weekend and overtime work at certain times during the year
• Moderate levels of lifting, kneeling, bending, sitting and walking are required. Lifting requirements will not typically exceed 25 pounds. Hand/eye coordination skills are essential due to the fact that a significant amount of data input is required
• Provide general administrative support including
• O Creating presentations using templates
• O Producing proposals using templates
• O Generating and assembling reports
• O Creating and working on spreadsheets using basic calculations
• O Receiving and responding to routine correspondence
• O Coordinating travel, meeting preparation and calendars
• O Tracking and coordinating Continuing Professional education
• O File entries and retrievals
• O Manage and oversee delivery of packages
• Process TMC Consulting Accepted Proposals
• Answering the phone and reception duties
• Clerical tasks, such as computer and database work
• Ensuring a consistently professional office experience
• Managing miscellaneous projects as assigned
• Possesses basic knowledge in the following office technologies – Microsoft Outlook, Word, Excel and PowerPoint as well as other software systems(s) appropriate for the needs of the department
• Demonstrates good oral communication skills by articulating basic information, ideas or instructions over the telephone or in person
• Possesses company knowledge of immediate work area, work routines, practices and procedures
• Demonstrates proficiency in operating office equipment (e.g., fax, copier, shredder, etc.)
• Proficiency in a Microsoft Windows environment must have excellent Excel, Word and PowerPoint skills
• Experience typing correspondence, proofreading, scheduling appointments and calendaring, setting up for meetings, travel arrangements and assisting with expense reports if necessary for assigned partners and directors
• Receptionist duties; Greet employees, clients and visitors with quality customer service and professionalism
• Tax support required during deadlines
• Strong organizational skills; multi-tasking, attention to detail, excellent written and verbal communication skills
• Salesforce Database management
• Take-charge person who is able to work well independently
• Assist with proposals as directed by partner
• Assist with financial statement processing
• Assist audit staff with general administrative duties
• Assist with confirmations
• Ability to meet tight deadlines and effectively handle stressful situations
• In absence of partner, when appropriate, assist client's telephone requests
• 5+ years of experience in an Administrative Assistant and/or Receptionist role
• Highly organized *LI-HD#HR
• Working knowledge of Lotus Notes
• Confidence in handling phone calls
• Ability to handle matters with extreme, .tact and confidentiality
• Organization capabilities
• Prioritization of multiple tasks
• Excellent English language skills (written and verbal)
• Assists with front desk activities, including answering telephones, scheduling appointments and distributing mail
• Provides general clerical/administrative support to the office
• Types correspondence, reports and other documents as needed
• Copies and prepares reports and other documents for distribution to clients and associates
• Scans and files documents as needed
• 2+ years of relevant Administrative experience
• Microsoft Office/Suite proficient (Outlook, Word, Excel and PowerPoint)
• Previous experience within the Financial Services industry
• Provides administrative and general office support to the site operations to ensure smooth and effective office operation and maximum efficiency
• Help other employees with tasks impacting customers (i.e., Timesheets, FCO reporting, daily turnover reporting)
• Establish and maintain filing system, ensuring documentation/information is current and can be readily retrieved
• Handle incoming calls, emails and company related correspondence daily, including customer inquiries and complaints, routing inquiries/requests to appropriate individual/department for response, following up, and providing any coordination necessary to ensure response occurs in timely, efficient manner
• Organize and coordinate staff and other meetings, including preparing materials pertaining to agenda items, meeting minutes, and following up with staff members regarding status of action items, etc
• Respond timely to requests from Management and Field Operations
• Keep site bulletin boards updated and neatly organized with company newsletters, safety items, daily scorecards, federal posters, workers’ compensation information, etc
• Attend meetings as needed to collect documents, communicate information and respond to inquiries
• Maintain safe work environment by following and supporting safe practices
• Maintains punctual, regular and consistent attendance
• Prepares and submits expense reports, requisitions, and accounts payables as requested in accordance with company policy, including for traveling technicians and new hires
• Assists/provides back-up support to other office support employees as required
• High School Diploma or equivalent combination of related education and experience
• Associates Degree in business including computer and accounting course work preferred
• Prefer five (5) years administrative experience required, preferably in an engineering environment
• Expert ability to project professional image and provide excellent customer service
• Expert ability to establish and maintain credibility and interpersonal relationships with diverse group of individuals (i.e. business leaders, colleagues and staff at all levels)
• Work closely with project teams to support QA/QC review and production of technical deliverables, business proposals, and other marketing materials
• Perform editorial review and formatting of technical documents (word processing, spreadsheets, and slideshows) in accordance with ERM Company and client-specific style guidelines
• Create and/or edit documents in MS 2010 (Word, Excel, Access, PowerPoint) and Adobe Acrobat
• Complete work assignments in accordance with ERM's management system, format and quality standards, and on schedule
• Provide support with projects, proposals, presentations, scanning, copying, pdf files, etc
• Assist Partners and Project Managers as needed
• Organize complex travel coordination logistics for employees, as needed
• Other requests as needed
• High School diploma or equivalent and minimum of 2 years’ experience in a professional office environment
• Due to government requirements this position requires U.S. Citizenship with the ability to obtain and maintain a government security clearance
• Intermediate to advanced knowledge of MS Office Suite
• Attention to detail and accuracy, well organized, adaptable
• Basic accounting skills highly desirable
• Reports directly to the Vice President of Customer Service, and will assist all other management and staff as necessary
• Provide administrative, clerical, and technical support to the Customer Service Department
• Assist with printing, filing, supply ordering and inventory maintenance, distribution of mail, composing of memos, researching and helping to create presentations, formatting and editing documents (Word, PowerPoint, Adobe), and all other duties as requested
• Complete mailing projects, including setting up mail merges
• Coordinate travel and compile expense reports
• Provide Business Analyst assistance, to include utilizing Excel to create pivot tables and graphs
• Maintain and revise policies and procedures
• Requires outstanding communications skills
• Requires analytical skills and the ability to prepare, read and interpret data
• Knowledge of administrative support and office management skills
• Requires a well-organized individual with an excellent capacity for effective time management
• Demonstrated ability to operate personal computer and proficiency with Excel, Word, PowerPoint, SharePoint and Adobe Professional
• Must be able to multi-task
• Attend meetings, take minutes and assist with reporting data
• Assist in collection and input of various database information for Valence Health
• Enter new data and update information as it occurs
• Ability to learn computer software system and use software to perform job
• Ability to maintain an organized and efficient office
• Ability to maintain pleasant demeanor when dealing with difficult calls
• Ability to multi-task to complete calls and serve members
• Proficient in using MS Suite to aid and help with miscellaneous typing, photocopying in the preparation proposals, reports, etc
• Proven experience developing responses to detailed requests for proposals (RFPs)
• Detailed-orientated and organized, with exceptional prioritization skills
• Must have the ability to work independently and also in collaboration with various teams
• Must feel comfortable working assertively in a deadline-driven environment
• This position would appeal to those who thrive in a fast pace, multidisciplinary environment where teamwork is fundamental to meeting our clients' needs
• Post-secondary education in Business Administration or relevant work experience is an asset
• Manage multiple phone lines and direct calls as required
• Greet, announce and direct guests
• Direct complaints to appropriate departments or individuals and maintains confidentiality
• Maintain office supply inventory for corporate office, logging invoices when received
• Maintain accurate list of telephone numbers of emergency contact and reference numbers for key personnel
• Maintain supplies for postage meter, copy machine, fax machines, FedEx and UPS
• Respond to facility requests for business card, name badges, etc
• Process/distribute company recognition cards for corporate and regional staff
• Update and maintain corporate and facility directories
• Monitor all deliveries and notify receiving departments as appropriate
• Performs special projects as required
• Assists with administrative positions as needed
• Experience answering/directing mulitple phone lines
• Previous administrative experience in a corporate setting preferred
• Must be detail oriented, be organized and prioritize appropriately
• Must be proficient in Word, Excel, PowerPoint, and Publisher
• Must maintain a professional appearance
• High school diploma or equivalent require; college preferred
• Administrative support for (currently) fourteen person office including copying, scanning, answering phone overflow lines
• Greet visitors upon their arrival, issue passes and contact the person they are visiting
• Direct all deliveries and maintenance personnel to appropriate area
• Telephone etiquette - communication with both internal and external contacts including significant prospect and client relationships
• Answer incoming phone calls and direct to the proper associate and screen all questionable calls for information
• Computer and audio-visual literacy – ability to set up video conference calls, teleconference calls, etc
• Work with office manager, as necessary, to prepare bills for approval and payment
• Filing, including both paper and electronic or imaged documents
• Delivering incoming mail and preparing outgoing mail for Post Office and overnight delivery in timely and efficient manner
• Work with office manager to order supplies/coffee service
• Maintain breakroom and supply area
• Comprehensive organization of meetings, luncheons, breakfasts, interviews as needed, including setting up, ordering, and supervision of appropriate catering services, and cleaning up
• Effective calendar management for the office and conference rooms
• Assist with travel arrangements for some members of the office
• Assist with preparation of expense reports for some members of the office
• Assist with event planning and client mailings
• Prepare and proofread correspondence (especially, transmittal letters)
• Assist with preparation of materials for meetings as needed
• Establish effective working relationships with colleagues and external contacts
• Use internal systems to gather various information for a variety of purposes
• Occasional early, late, or weekend hours
• Proficiency with Microsoft Office products (Word, PowerPoint, Excel, Outlook)
• Strong communication skills, including oral, written and presentation
• Experience with handling confidential and non-routine information, and respond with good judgment to non-routine requests or situations
• Experience interacting with a broad range of people at various levels of the organization Demonstrated experience handling multiple tasks concurrently 
• Attention to detail and ability to work with minimal supervision
• Able to anticipate needs and be proactive in resolving difficulties
• Excellent customer service skills – demonstrate a professional, positive, and collaborative attitude

Administrative Assistant & Receptionist Resume Examples & Samples

• Manage office visitors (internal and external) and answer calls to the general reception phone line
• Handle set up for meetings
• Manage system greetings and general office voicemail box
• Fulfill catering requests
• Work with Edelman’s network of administrators across the company to organize cross-office events, videoconferences etc. in conjunction with IT
• Organize internal and client events, including researching and booking venues, sending invitations, managing RSVPs and handling event logistics
• Maintain and update client contact number list
• Order couriers and taxis as requested, keeping records up to date
• Keep the reception area, conference rooms and kitchen neat, clean and organized
• Monitor and maintain adequate stock of office supplies
• Maintain kitchen supplies including snacks, drinks and plates/utensils
• Prepare and process expense reports of leadership team
• Prepare invoices, reports, memos, letters, and other documents, using word processing, spreadsheets and/or presentation software
• Co-ordinate and schedule executives’ meetings and events including: agenda development and distribution, reservation of meeting rooms and preparation of supporting documents
• Maintain a list of third party vendors
• Support in preparing presentations for internal/external speaking opportunities
• Support office wide travel arrangements for staff
• Prepare and co-ordinate the preparation and submission of summary briefs, emails, reports and meeting minutes as requested presentations
• Administrative Assistant duties to the General Manager as required
• College or University degree in a relevant discipline
• Minimum one year of experience as a Receptionist, Office Administrator or Administrative Assistant
• Experience working in an entrepreneurial professional services, consulting or communications agency environment is preferred
• Excellent computer skills including a high degree of proficiency in Microsoft Word, Excel, Outlook and PowerPoint
• Superior organizational skills with meticulous attention to detail
• Solid multi-tasking skills; able to manage and balance large volumes of work
• Strong analytical skills with the ability to exercise judgment when dealing with problems or issues that may arise
• Event planning skills and experience preferred
• Performs a variety of administrative functions
• Schedules appointments, gives information to callers, and takes dictation
• Composes memos, transcribes notes, and researches and creates presentations
• Generates reports, handles multiple projects, and prepares and monitors invoices and expense reports
• Performs a variety of tasks
• Previous receptionist or customer service experience, including use of multi-line switchboard, is preferred
• Working knowledge of Microsoft Word and Microsoft Excel (or equivalent programs)
• Ability to type approximately 50 w.p.m. accurately
• Ability to interact with all levels of the organization and the public in a professional manner
• Familiarity with various office equipment - copier, facsimile machine, laminator, postage machine, etc
• High School diploma, GED or equivalent work experience
• Open and close office building daily
• Receptionist for a small office
• Coordinate meetings & logistics meetings, events and travel arrangements
• Screen incoming telephone calls and mail including packages, arranging pick up with various couriers
• Miscellaneous filing, copying and other administrative support as needed by the office
• Ordering office supplies & kitchen supplies
• Schedule appointments and follow up calls
• Working with vendors, such as, coffee, building administration, and caterers
• Keep conference rooms and copy areas stocked and clean
• Weekly communication with your supervisor
• Assist office administration as needed
• Proficiency in MS Office Suite (i.e., Word, Excel, Outlook) required
• AA or higher education degree preferred
• Accounting or bookkeeping experience preferred
• Associate degree preferred
• Greet visitors warmly and make sure they are comfortable
• Responsible for monitoring the cleanliness and the organization
• Make travel arrangements as necessary
• Maintain Executive’s timesheet
• Initiate Maintenance requests with the property manager
• Maintain office supplies/groceries
• Maintain office equipment in good working order including phones, WIFI, etc
• Perform data compilation and analysis using Excel
• Review documents for formatting and consistency using Word
• Support with the day to day administrative functions
• Support warehouse activities
• Work closely with the Branch Manager
• Other requests at manager's discretion
• Experience in a Pump Shop or Industrial Distribution business preferred but not required
• Good telephone manner with excellent verbal and written communication skills
• Experience of working within a medium to large organisation
• Switchboard experience (advantageous)
• Knowledge of Royal Mail and Franking Machine process
• Knowledge of Microsoft Office suite (Word, Excel, Powerpoint, Outlook)
• Ability to problem solve and direct enquiries, where appropriate
• To adhere to the company processes and procedures especially in terms of Security
• Greet guests and vendors and direct to appointed office; maintain presentable front office area
• Miscellaneous clerical duties such as scanning, filing, photocopying, mailing, etc
• Assist with arranging meetings and events and set-up including meals or refreshments, audio visual needs, etc
• Maintain conference rooms and break rooms
• Maintain and monitor inventory of office supplies, order as needed
• Assist with event planning and travel accommodations to include hotels
• Distribute and check mail, prepare expense reports and process invoices for approval
• Maintain and replenish break room areas
• Assist with coordinating logistics for new hires to include parking passes and access fobs
• Submit facilities maintenance requests
• Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc. Other duties as assigned
• Answering incoming phone calls to the office
• Assistance in producing plans, project manuals and reports (copying, printing and/or scanning documents)
• Typing letters and memos
• Directing divisional invoices
• Effectively partnering with other Administrative staff and senior leaders
• Supporting a staff of 50 employees
• Ordering supplies; Maintenance/upkeep of production and supply rooms
• Mail distribution; FedEx distribution (outgoing and incoming)
• Running occasional errands
• Ordering meals for meetings
• Scheduling meetings/setting up appropriate A/V equipment
• Organizing special events for group
• Filing and archiving
• Assembling project documents and books
• Manning the front desk, answering the phone
• Greeting visitors and clients; assisting them with their needs while in the office
• Maintaining an organized front desk, client waiting area, and storage/production room area
• Insuring that staple supplies are stocked, putting in special supply order requests
• Conference room management including; making reservations upon request, printing and posting daily schedules; monitoring the stock of meeting supplies (i.e. coffee and related items, water, phone and video conferencing equipment); cleaning and organizing as needed
• Cleaning and maintaining the organization in the kitchens
• Ordering catering/lunch for internal and external meetings as requested
• Overseeing the rental car program including keeping detailed records of rentals for tracking purposes
• Coordinating the use and maintenance of the fleet vehicles
• Coordinating travel for practice as requested
• Completing monthly expense reports
• Coordinating FOB access and parking for new hires and shifts
• Managing Fed Ex/UPS/USPS including: ordering postage and mailing supplies as needed; making labels; picking up the mail and distributing it; managing interoffice and other outgoing mail
• Schedule and arrange courier services
• Other duties as requested
• Hours 8:00am - 5:00pm M-F*
• Keep the reception area and conference rooms neat, clean and organized
• Handle set up for presentations, including computer/laptop and projector
• Work with Edelman’s network of administrators across the company to organize cross-office events, videoconferences etc
• Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheets and/or presentation software
• Ensure that office supply room and kitchen are kept neat and orderly and properly stocked
• Maintain kitchen supplies including food, beverage, plates/utensils and cleaning supplies
• Prepare and process expense reports, benefit claims and timesheets; troubleshoot technology as needed
• Support in the development of presentations for internal/external speaking opportunities
• Post-secondary training in a relevant discipline
• Minimum 1 year experience as a Receptionist, Office Administrator or Administrative Assistant
• Provide reception / administrative support to company
• Manages the reception area maintains professional image answering the telephone and greeting visitors
• Proactively seeks to take on Tasks that frees business associates time for other activities
• Word / Excel/ PowerPoint - Slide presentation creation, spreadsheet, letters, etc
• In charge of mailroom: Receive, sort, distribute, and deliver outgoing, incoming, and interoffice mail. Process outgoing mail; weigh, meter, and affix correct postage for various out-going mail. Accept all postal deliveries including special delivery, insured mail, registered mail, and all mail requiring special handling including flats, parcels, books, and films. Maintain various records including those related to postage meter, bulk permit, postage due, business reply, first class pre-sort, and bulk accounts Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Assists in the ordering, receiving and stocking of office supplies
• Coordinate maintenance of office equipment, including copier, fax machine, etc
• Manage conference room reservations and order food for meetings, equipment set-up and breakdown as needed
• Travel Coordination - Airline reservations, hotel, car, visas & expense reports
• Essential functions require presence in the workplace on a regular basis and an ability to work extra hours if needed. If applicable, ability to work overtime may be needed to ensure required staffing capacity to meet daily production objectives
• Work collaboratively with team members with different backgrounds and perspectives
• Assists other employees in accomplishments of Huntsman company goals. Follows instructions and performs other duties as may be assigned by supervisor
• Participates in Environmental, Health & Safety initiatives as set forth by the company. Participates in and completes company-required training programs
• High school diploma and 5 plus years relevant experience
• Must have a proficiency with Microsoft Excel, PowerPoint and Word
• Excellent Planning / Organizational Skills
• Excellent Interpersonal Skills
• Proven history of value improvement / delivery results Ability to multitask and prioritize workload to achieve objectives in a timely manner
• Processes incoming and outgoing communications (phone, email, ground and express delivery, etc.) on behalf of management
• Prepares correspondence, presentations and spreadsheets; edits for punctuation and grammar
• Handles on-going projects and tasks, such as invoice and expense processing, as per department requirements
• Coordinates administrative activities for management team, working with various other departments as needed
• Coordinates travel for management, including air transportation, rental cars, hotel accommodations
• 1 - 2 years of related administrative or general office experience required
• Support Plant Manager and Staff memebers
• Elaborate weekly and monthly reports
• Elaborate presentations as needed
• Receive and transmit phone messages
• Keep visitor’s record
• Help in distribution of faxes and mail
• Support in translations and letters
• Provide general office support to Departments
• Schedule meetings at the conference room
• Order and control of Office Supplies
• Set up appointments
• Control of paper and toner and office supplies
• Prepare envelopes for special deliveries via UPS
• General secretarial and office activities
• Verify immigration documents to foreigners and keep a copy in file
• Mandatory compliance to general and safety procedures applying to this position
• Assist Plant Manager in various weekly and monthly report consolidations
• Fluen in English and Spanish
• Bachelor Degree completed is desirable
• Minimun 1 year of previous experience at a service area, administrative assistant or receptionist
• Proactive and multitask
• Answer incoming calls and handle matters at the front desk
• Create and dispatch service requests using BuildingLink
• Maintain delivery/move and community calendars
• Collect payments for community room reservations
• Process delivery/move forms
• Assist shareholders with billing and payment inquiries
• Distribute incoming mail
• Create work orders, schedule exterminator and intercom services
• Answer incoming calls, forwarding to appropriate person for action
• Assist in selection and placement process (e.g., prepare application packets, hire packets, schedule interviews and pre/post employment training, enter data in the Human Resources Information System [HRIS])
• Filing and maintenance of personnel documents
• Makes copies of printed materials as needed
• Assist in maintaining office machines
• Other administrative office duties as directed
• While not required, prior administrative experience in a diverse environment is a plus!
• Ability to assess and evaluate situations effectively
• Security Officer / Guard $1,000 Bonus (Waterford, MI)
• Provide administrative support to Telehealth department, as well as provide Receptionist coverage for Suite. (25%)
• Type, transcribe and develop correspondence, record and prepare meeting minutes, and prepare presentations and other projects as assigned. (25%)
• Prepare a variety of documents to include purchase orders for equipment/supplies, check requests, office supply orders, letters of transmittal, and shipping air bills. Create and maintain various spreadsheet reports for tracking agreements, ventures, contracts, administrative files, Key performance metrics, and preparing mail merges. (25%)
• Coordinate calendars by scheduling appointments and teleconferences. Maintain electronic record of contacts. Reserve room and audio/video equipment for meetings. Make travel arrangements. Prepare and process travel reimbursement expense forms. Track receipt of monies. (20%)
• Perform general office functions such as the receipt and routing of incoming calls, mailing functions, required copying and management of paper and electronic administrative records. (5%)
• Minimum of five years’ administrative assistant experience required
• Experience drafting correspondence and transcribing from dictation preferred
• Bilingual (English & Spanish) preferred
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, MS Project and Outlook)
• Excellent proofreading skills
• Able to plan, organize, and manage multiple tasks concurrently
• Type, revise and combine materials such as correspondence, reports, records, forms, meeting minutes, scientific or technical material, numerical data, and tabular information from rough draft, corrected copy or previous versions
• Provide meeting setup, travel arrangements, light accounting and other miscellaneous tasks/projects as needed
• Provide support for staff as needed
• Order supplies and file as needed
• Assist administrative staff as needed
• Excellent verbal and written communication skills including grammar, punctuation, proofreading, spelling and telephone skills
• Answer and route all incoming calls
• Match shipping documentation with invoices
• Process and send mail
• Sorting, attaching, filing
• Enter purchase orders into system
• Email/Fax information and acknowledgments
• Printing / Copying
• Run Reports
• Maintain customer database with current information
• Match invoices to purchase orders
• Process credit card payments
• Actively recover payments from customers that are past due
• New customer set up
• Upload incoming checks to the bank and post payments
• Apply all wire transfers
• Assist with audits in accounting and providing necessary documentation as required
• Previous administrative / receptionist experience a must
• Proficient with computers
• Comfortable making payment recovery calls
• Great attention to detail
• Ability to multi-task with great accuracy
• Drug screen (urine) required before start
• Provide direct administrative support to the Division
• Responsible for overall front office activities and routing functions including greeting guests, clients and vendors and switchboard management
• Responsible for incoming/outgoing mail including scanning to document management system and package shipments
• Assist in the coordination of various departmental/office functions and meetings
• Assists in developing presentations, proposals and other documents as needed
• Responsible for general filing and correspondence
• Demonstrated proficiency with Microsoft Office Suite
• Strong oral and written communication and relationship building skills essential
• Exceptional time management and organization skills
• Must be a self-starter and demonstrate resourcefulness
• Ability to work independently and in a team environment essential
• Demonstrated ability to interact with high level clientele and members of organization in a positive and professional manner
• Answers and directs calls in courteous and timely manner
• Responsible for troubleshooting and minor changes to phone system and updating the office phone list
• Greets customers and contacts the appropriate persons the customers wish to meet
• Responsible for maintaining visitor log and notifies appropriate party of visitor arrival
• Sorts and distributes the daily mail
• Manages incoming and outgoing faxes (only if the fax machine is located near the switchboard)
• Types letters and memos, helps with assembly of proposals, and prepares Powerpoint presentations and Excel spreadsheets for various departments as needed
• Coordinates mail and outgoing packages
• Orders office supplies and literature
• Orders catering and coordinates office events upon request
• Makes copies, labels, mail merges, tent cards, etc. as requested
• Generates certificates of insurance
• General CRM maintenance and updates
• Pay general office bills and work with vendors
• Ad hoc special projects as needed
• Communication: Clear and concise, verbal and written
• Customer orientation: Establishes and maintains long term customer relationships, building trust and respect by consistently meeting and exceeding expectations
• Interpersonal skills: Able to work effectively with all levels of employees and external parties
• PC skills: Demonstrated proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Initiative and Accountability: Must be detail-oriented, very organized and able to work independently. Must be able to prioritize and set expectations with supervisor(s) regarding project delivery dates. Must possess excellent troubleshooting and time management skills, and be able to identify issues and proactively pursue practical solutions
• Policies and Procedures: Demonstrates knowledge and understanding of organizational policies, procedures and systems
• Ability to work in group setting and independently; ability to adjust to changing priorities
• Excellent attention and orientation toward meticulous work
• Strong interpersonal and communication skills, both verbal and written
• Ability to project and maintain a professional and positive attitude
• 2+ years experience in an office support position
• Experience working with Word, Excel, and Power Point required
• Assist Administrator with financial accounting / reporting
• Previous experience in Skilled Nursing Facility strongly preferred
• Previous administrative experience in a healthcare setting required
• · Receptionist tasks such as mail distribution, answering phones, greeting visitors, training/meeting room setup, preparing outgoing packages for shipment, etc
• Performing general office duties associated with office equipment and supplies
• Data entry and document compilation/upload into an internal database; subsequent filing in a client web-based file storage area
• Handling correspondence as directed including, but not limited to: formatting/word processing of outgoing GHD documents, proofreading, copying, scanning, emailing, document editing, report preparation and distribution
• Maintaining high awareness of all project deadlines and schedules, to ensure early or on time completion
• Maintaining all electronic and paper filing systems as per our Quality System Standards Work cohesively as a team within the office; assisting team members as needed and demonstrating a willingness to take on any task
• Display a pleasant, positive attitude towards clients and staff
• Run the reception desk @ Vodafone’s NYC office
• Ensure smooth working of day to day facilities
• Supply purchasing and replenishment & main contact for office, kitchen and equipment suppliers
• Mail room coverage
• Buildings contact
• ID badge registration
• Maintain neatly presentation of office daily (e.g. discard of loose paper, put away supplies left on cabinets etc. ) especially in preparation for visitors/guests/executives
• Work closely with Head of HR and property lead on office related initiatives
• Partner with other Vodafone administrative assistants to ensure front desk cover and other ad-hoc requests

Administrative Assistant Receptionist Resume Examples & Samples

• Strong organizational skills, dependability, ability to multi-task and work independently are required
• Excellent customer service skills are essential. With the ability to handle public contact with courtesy, clarity, and diplomacy
• Must have patience, tact, and a pleasant disposition
• Handle sensitive and confidential situations and information with absolute discretion
• Previous experience effectively using Microsoft Office Suite to include Word, Excel, PowerPoint, and Outlook
• Excellent oral and written communication skills along with exceptional interpersonal and customer service skills
• Ability to handle sensitive and confidential situations and information with absolute discretion
• Capacity to maintain calm and courteous demeanor and to work productively despite heavy workload, competing priorities, complex problems, and tight deadlines
• High School diploma or General Educational Development (GED) AND
• 3 years of experience in an administrative role OR
• Great organizational and time management skills
• Experience using search engines (Internet) for research projects
• Previous experience in a school setting
• High school diploma/equivalent or higher required
• Excellent oral/written communication and interpersonal skills
• Proficient Data Entry Skills & Experience/Training using Microsoft Office programs including Word, Excel & Outlook
• Minimum 1+ year Administrative office experience
• Basic technology skills and/or background a plus
• Greet and direct all visitors to their destination; answer, screen and route all incoming calls, direct incoming calls to the appropriate department or employee
• Receive and document all incoming mail; stamp and send outgoing mail. Assist with outward mailings, FedEx and confidential checks daily. Schedule and maintain calendar of appointments, conference calls, meetings and travel itineraries, and other various clerical duties for the COO. Coordinate arrangements, gather information, and negotiate complex scheduling issues independently while actively communicating with leadership to inform
• Coordinate departmental/functional activities such as meetings and other events to include coordinating schedules, organizing activities with other departments, research and finding appropriate locations (on or offsite), reserving meal arrangements, gathering materials, recommending and tracking budgets and expenditures, communicating information/ schedules to attendees
• Proactively perform office management responsibilities such as manage inventory and ordering of supplies, including invoices and tracking of payments, coordinating candidate/new hire processes, such as ordering business cards and IT/ equipment, and manage invoices and tracking of payments
• Drive the hourly recruiting and hiring process, and set expectations effectively with Hiring Managers
• Coordinate interview schedules and drive a positive candidate experience to ensure engagement throughout the recruitment process
• Initiate and manage Anniversary, Birthday and other employee recognition award programs
• Ability to answer a multi-line telephone system, transferring calls and being the first point of contact for clients when they arrive to the office
• Intermediate to advanced Microsoft Office skills and experience (Word, Excel, PowerPoint and Outlook)
• Ability to prepare presentations including charts, graphics and tables, speaker notes & handouts, etc
• Strong Microsoft Outlook skills including calendar management functions
• 3+ years of administrative assistant experience, preferably within a professional services firm
• Flexibility to work overtime during busy season (January - April)
• Professional, positive, client service driven, and team-oriented skills
• Ability to management multiple tasks
• Strong attention to detail and the ability to accurately proofread documentation
• Self-motivated and possess a sense of urgency
• Strong work ethic and a proven record of dependability
• Able to work in a rapidly changing, high-activity environment
• Provides administrative support to departmental personnel including answering telephones, maintaining personal schedules, coordinating meetings, preparing expense reports and managing consequences
• Coordinate, confirm and track employee’s travel or lodging arrangements
• Schedule, verify and participate as necessary in meetings and appointments including making travel arrangements and accommodations for attendees, preparing conference rooms and arranging meals
• Copying, typing, sending/receiving and distribution emails, sort, distribute and respond to mail, send certified mail, screen calls, greet visitors, answer phones, set up and maintain file system, inter-office mail, overnight mail, frequently check out box and process work, etc
• May compile reports, proposals and presentation materials
• Answer and screen calls for urgency, set priorities, take accurate messages and channel them to the proper contact individual
• Plan, coordinate and participate as directed in meetings and other off-site meetings
• Adherence to and compliance with information systems security is everyone’s responsibility. It is the responsibility of every computer user to know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems
• Track and maintain PTO records and requests for the company officer
• Analyze and route internal and external calls to the proper resource
• Receive, sort, facilitate dissemination of incoming mail and information to department personnel
• Maintain, scan and index various agreement files and documents retrieval system
• Typically, one (1) to two (2) years experience as an assistant supporting a company Manager
• Typically, one (1) to two (2) years experience with phone, tracking, interpersonal and proactive and self automate new projects
• Typically, one (1) to two (2) years experience with basic accounting/bookkeeping
• High School Diploma or GED equivalent required, some college preferred
• Ability to operate standard office equipment i.e. computer (software programs & email), telephone systems, calculators, copiers, facsimile machines and typewriter
• Proficient computer skills with MS Office, Microsoft Word and Excel. Must demonstrate the ability to learn and comprehend new software that used on a daily basis
• Excellent customer service skills; written and oral communication skills and ability to demonstrate control, flexibility and maintain quality and high productivity when dealing with internal and external customers and changing work demand
• Ability to multi-task and operate in a high-volume, fast-paced environment
• 1+ year of experience in an Administrative and/or Receptionist role
• Working knowledge of Google Docs
• Computer / tech savvy
• Experience working with or interacting with High Net Worth individuals
• Skilled in providing outstanding customer service
• Planning and organizational skills
• Interpersonal and communication skills
• Effective written, listening and verbal communication skills
• Minimum of 1 year administrative or clerical experience required
• Experience working within Financial Services industry preferred
• Receive and sort daily mail/deliveries/courier and ensure front desk, conference rooms and break areas are tidy
• Greet and direct visitors, maintain security by following procedures and controlling access
• Provide administrative support for all departments such as faxing, printing, filing, photocopying, data entry, scanning, binding and collating, scheduling meetings, booking reservations for lunch or dinner meetings, and coordinating events and lunches
• Mail distribution and mail-outs
• Maintain calendars for Admin Services, conference rooms
• Answer switchboard with appropriate greeting in timely manner; manage multiple lines; transfer calls, and retrieve messages daily from answering machine
• Greet guests courteously and professionally as they arrive and promptly notify proper employee of their arrival
• Receive and sign for packages (UPS), mail (US Postal Service) and other correspondence. Deliver or notify proper employee in at timely manner
• Post office hours and other notices for guests (holiday hours, office closings etc.)
• Maintain updated list of telephone extensions
• Maintain log of employees’ time in/out and their destination
• Maintain appearance of front area (lightly clean, organize as needed)
• Perform various administrative functions, which may include word processing, filing, copying, scanning, inventory, ordering materials and other supplies and correspondence as needed
• Assist in the coordination of various departmental, or office, functions and meetings
• Interact with high level clientele and members of the organization in a positive professional manner
• Provide assistance to other employees and performs various administrative and other duties as needed
• Assist in selection and placement process (e.g., prepare
• Application packets, hire packets, schedule interviews and pre/post employment, training, enter data in the Human Resources Information System [HRIS])
• Filing and maintenance of non-overhead personnel documents
• Must have a High School Diploma or equivalent experience. Post-Secondary education is considered an asset
• Meet and maintain any applicable licensing or certification requirements
• Good verbal and written communications skills
• Efficiency in oral and written communication
• Promotes health & safety in the workplace
• Superiour customer service orientation
• Ability to multitask in a fast paced environment
• Develop effective customer relations

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11+ Receptionist Resume Templates

Receptionists are among the junior employees of companies, organizations, and private businesses. They are the first faces customers and visitors meet before seeing anyone else. With many businesses opening up opportunities for receptionists, you might have a chance to secure a job in a reputable company. To do so, you need to have a good resume that will capture the attention of the reader, and, as such, receptionist resume templates can help you, a lot. You may also see Doctor Resume Template.

Basic Receptionist Resume Template

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Free Legal Spa Receptionist Resume with Summary

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