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Pros and Cons of Online Shopping

6 Benefits and Drawbacks to Keep in Mind When You Shop Online

Pros of Online Shopping

Cons of online shopping, how to make the most of online shopping, money-saving tips for online shopping, frequently asked questions (faqs).

The Balance / Jiaqi Zhou

Online shopping is more popular today than ever before. U.S. businesses pulled in a record $285.2 billion from retail e-commerce sales in the fourth quarter of 2023, according to the U.S. Census Bureau. For comparison, retail e-commerce sales were $69.2 billion in the same period one decade prior.

Due in part to new and growing technology, online shopping has become incredibly easy and convenient. It also offers a greater selection than one storefront, opening the doors to products and services that may not be available at a nearby brick-and-mortar store .

While online shopping comes with several benefits, there are drawbacks to know about, too. Let's dive deeper into the pros and cons of shopping online.

Key Takeaways

• Online shopping is convenient and offers a variety of products you may not be able to find at your local stores.
• It's easier to comparison shop online, where you can access prices, reviews, and product details with a click.
• When you shop online, you need to wait for your product to be delivered to you, and you might spend more than you would if you went to a brick-and-mortar store.
• There's also a risk of fraud when you shop online. You can combat this by choosing trusted stores and paying with a card that offers fraud protection.

Convenience

Greater selection

Easy access to information

Can be more expensive

Increases risk of fraud

Leads to longer wait times

Using your computer or another digital device for your shopping needs can be convenient, offer more options, and provide insight you might not find in person at a store.

The greatest benefit of online shopping is its convenience. Through the digital space, you can buy almost anything you want from the comfort of your own home. Since online stores are open 24/7 and accessible from anywhere with internet access, it's easy to fit online shopping into your life no matter how busy you are. You don't have to plan your purchases based on when a brick-and-mortar store is open and available to serve you.

Greater Selection

Because products online live within the digital space, online retailers are not restricted to shelves and often have more inventory on hand with a wider selection of products. Also, online shopping gives you the chance to buy anything from any retailer, no matter where you're located. If you're in the market for a new lamp, for example, you'll have more options available to you than you would if you only shopped at stores in your local area.

Easy Access to Information

When shopping online, you will often find more details about a business's products than you would get in physical stores. Instead of speaking to one or two sales associates in person, you can peruse product descriptions, recommendations of similar products, and reviews from other shoppers online that may help you make a more informed purchasing decision.

Online retailers also tend to have membership options, typically via email or newsletters, that give shoppers early access to sales, seasonal releases , and other events. This way, you can be one of the first to know of offerings from your favorite brands.

Shopping for items online can also have its pitfalls, including hidden price mark-ups, an increased risk of fraud, and the inability to use or wear the item you purchased right away.

Can Be More Expensive

Online purchases can cost you more for several reasons. Even though many major online retailers offer free shipping, they generally require you to meet a minimum to qualify for it. In addition, online retailers may use several strategies to encourage you to buy more items or more expensive items than if you were shopping in person.

Depending on the state you live in, you may be required to pay an internet sales tax , too. In Texas, for example, you may have to pay a tax on out-of-state purchases delivered into Texas or purchases made from online-only sellers.

Many online retailers take part in digital tactics to convince shoppers to make more purchases, often considered impulse buys . Some include using "limited-time" sale pop-ups that reset every time users reload the page, fake customer testimonials, or messages that promote higher-cost items.

Increases Risk of Fraud

Unfortunately, online shopping scams do exist. According to the Federal Trade Commission (FTC), online shopping is among the most common fraud category for consumers. Some scammers pretend to be legitimate online sellers with fake websites or create fake ads on real sites.

Always pay by credit card rather than a debit card, as you can easily report fraud to your credit card company. Also, it is best to avoid online sellers that only accept payment via money transfers, gift cards, or cryptocurrency. Scammers may encourage you to pay through these methods so they can access your money faster.

Leads to Longer Wait Times

When you shop at a brick-and-mortar store, you can generally walk away with the product you bought and use or wear it right away. Online shopping forces you to wait days, weeks, or even longer for your order to arrive. If you're in a time crunch and need a product right away, such as a gift, going to an in-person shop may be a better option for you.

These tips can allow you to enhance your online shopping experience.

Know Which Products to Buy Online

Some items are better to buy online than others because you can find countless consumer reviews, discounts, or other deals pertaining to them. For items you regularly use (such as a laptop, phone charger, luggage, or textbook), the internet may be the best place to compare offers. For things you require to have long-lasting value (like a car) or must get right away (such as groceries), shopping in person may be best.

Additionally, if there's a brand you trust or are familiar with, it may be best to bypass third-party sellers and purchase directly from their website in order to avoid potential counterfeit products or unauthorized resellers.

Read Reviews

Before you check out, read reviews on the retailer's website as well as third-party sites like Google and Facebook. This can help you find out if the retailer is legitimate and whether there may be any potential issues with the product you're about to invest in. Reviews are beneficial for small businesses , too. Ninety-seven percent of consumers read online reviews of local businesses, according to marketing consultancy BrightLocal.

Some companies have more nuanced review options than others. Clothing rental service Nuuly, for example, lets customers add photos of themselves wearing products with written reviews, enabling future customers to make empowered, smart purchasing decisions.

Examine Product Details

If you’re interested in a product, read its description. Make sure you know what it’s made out of, whether it comes with a warranty, what sizes are available, and so on. By doing so, you can avoid unwanted surprises that cost you time, money, and headaches when the product arrives.

There are many ways to save some money while making online purchases. Consider these tips to improve your online shopping experience.

Comparison Shop

If you have a specific product in mind, it's in your best interest to comparison shop, similar to how you would when looking for life insurance. Look at various online stores that offer what you want. Then, compare prices so you can find the best deal.

As you comparison shop, read product descriptions very closely. The FTC recommends looking out for words like "refurbished" or "vintage," as this could mean a product will arrive at your door in less-than-perfect condition.

Follow Online Retailers on Social Media

Online retailers often promote their sales and discounted items on Facebook, Instagram, and other social media channels. If you follow some of your favorite companies on social media, you may be one of the first to see and purchase the latest offers.

Use Money-Saving Apps or Plug-ins

There is no shortage of apps or plug-ins that allow you to save money online without the hassle. Some examples are Honey, Swagbucks, Capital One Shopping, and Rakuten. You can also look for coupon codes online on sites like RetailMeNot.com and Coupons.com.

How do you get your money back from an online purchase?

This process varies by retailer. Some may automatically refund your money when you report a problem with your purchase; others may require you to return the product first. You may not be able to get your money back at all, especially if it's after the retailer's return window. If you're buying something that may not work for you, like clothing, check the retailer's refund policy before you buy.

How has the internet changed shopping?

The internet has completely changed the shopping experience. People have access to products from around the globe. Payments are instant, and recommendations are tailored to your shopping and browsing habits. Brick-and-mortar retailers have had to respond by launching websites and improving their in-person customer experience.

U.S. Census Bureau. " Quarterly Retail E-Commerce Sales ," Page 1.

U.S. Census Bureau. " Quarterly Retail E-Commerce Sales 4th Quarter 2013 ," Page 2.

Texas Comptroller's Office. " Taxes: Online Orders - Texas Purchasers and Sellers ."

University of Michigan. " Impulse Buying: Design Practices and Consumer Needs ," Pages 6, 9, and 11.

Federal Trade Commission. " Consumer Sentinel Network ," Page 8.

BrightLocal. " Local Consumer Review Survey ."

Nuuly. " Forget Me Not Mini Dress ."

Federal Trade Commission. " Online Shopping ," See "Comparison Shopping."

Home Essay Examples Business Online Shopping

Online Shopping: Advantages And Disadvantages

• Category Business
• Subcategory Industry
• Topic Online Shopping

Technology advances definitely make our life easier and more convenient. With the help of the Internet, people can do a lot of things without going out, like paying bills, watching movies, study online and so on. Among those, the most attractive one for people is doing shopping online. While online shopping does have many advantages, does it really mean that the traditional shopping will stop its existence?

Perhaps the greatest benefit of online shopping is its convenience and saving time: no standing in long lines at the cash register any more. With online shopping, a person logs onto the Internet, visits the store’s website, and chooses the items she desires. The items are held in a virtual shopping cart until she is ready to make her purchase. The shopper can remain in her pajamas as she does her shopping, and the process can be conducted in the wee hours of the morning or late into the night. Online stores never close – they’re open 24 hours a day. Many people choose shopping online also because they can’t stand that crowded and noisy environment. Moreover, online shopping gives you a possibility to conduct price comparisons from one website to another. This gives you freedom to determine which online store offers the most affordable item you are going to buy, so it saves your money.

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However, doing shopping online is not always a perfect thing, it also has disadvantages. It seems easy and quick, but there’s always a trap online. If you are careless, it will bring you some troubles. For example, if you order something, at the moment you get the item, you may find that the color is different from what you saw online, or the size is either too small or too big because it is not available to try on before ordering, or the material is not what you want. Online stores are only showing product description and photos of the merchandise, which can be a disadvantage for many online shoppers. Second is diminished instant satisfaction. Unlike buying at retail stores, you are able to use the product instantly after you buy it, which can be satisfying. However, online shopping requires patience to wait for the item to arrive at your doorstep about 2 to 3 days or even longer depending on the location you’ve ordered it from.

In conclusion, online shopping is offering convenience as well as disadvantages, but all things considered, I believe that their influence is beneficial, if we are careful when choosing and trading online.

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Essay on Online Shopping

Students are often asked to write an essay on Online Shopping in their schools and colleges. And if you’re also looking for the same, we have created 100-word, 250-word, and 500-word essays on the topic.

Let’s take a look…

100 Words Essay on Online Shopping

Introduction to online shopping.

Online shopping is a popular way to buy goods and services. It involves using the internet to visit websites of stores and buying items digitally.

Benefits of Online Shopping

Online shopping has many advantages. It’s convenient, as you can shop anytime, anywhere. It also offers a wider variety of products than physical stores.

Disadvantages of Online Shopping

Despite its benefits, online shopping has downsides. There’s the risk of fraud, and you can’t physically check the product before buying.

Online shopping is a significant part of our lives. It’s important to be aware of its pros and cons to shop wisely.

Also check:

• Advantages and Disadvantages of Online Shopping
• Speech on Online Shopping

250 Words Essay on Online Shopping

Introduction.

Online shopping, a digital revolution, has transformed the traditional shopping experience. It provides a platform where consumers can purchase goods and services from the comfort of their homes, eliminating geographical boundaries.

Convenience and Variety

One of the primary advantages of online shopping is the convenience it offers. Consumers can shop at any time, from anywhere, without the need to queue in stores. Additionally, it provides a wide variety of products, from electronics to groceries, all under one digital roof.

Price Comparison and Reviews

Online shopping platforms allow consumers to compare prices and read product reviews before making a purchase. This transparency fosters informed decision-making, leading to enhanced customer satisfaction.

Economic and Environmental Impact

E-commerce has significant economic implications. It has created a global marketplace, boosting competition, and driving down prices. However, it also poses challenges to small, local businesses. Environmentally, while it reduces the carbon footprint associated with physical shopping trips, it increases packaging waste and carbon emissions from delivery vehicles.

Security Concerns

Despite its numerous benefits, online shopping is not without risks. Cybersecurity threats, such as identity theft and fraud, are significant concerns. Therefore, it’s crucial for consumers to shop on secure websites and avoid sharing sensitive information.

In conclusion, online shopping has revolutionized the retail landscape, offering convenience, variety, and transparency. However, consumers must be vigilant about cybersecurity threats. As the digital age progresses, it’s crucial to find a balance between the convenience of online shopping and its economic, environmental, and security implications.

500 Words Essay on Online Shopping

Online shopping, a term synonymous with the digital age, has revolutionized the way consumers interact with the marketplace. It denotes the act of purchasing products or services over the Internet, a practice that has seen exponential growth due to technological advancements and changing consumer behavior.

The Evolution of Online Shopping

The genesis of online shopping can be traced back to the 1990s with the advent of the World Wide Web. The first secure retail transaction over the Web was either by NetMarket or Internet Shopping Network in 1994. Today, it has evolved into a multi-billion dollar industry, with companies like Amazon, Alibaba, and eBay leading the charge. This evolution has been catalyzed by the proliferation of smartphones and high-speed internet access, making online shopping a convenient and time-saving activity.

Advantages of Online Shopping

Online shopping offers numerous advantages. Firstly, it provides consumers with a wider range of products than traditional brick-and-mortar stores. This is because online stores are not limited by physical space, allowing them to offer a more diverse selection of goods.

Secondly, online shopping allows for price comparisons. Consumers can compare prices from different online stores to ensure they are getting the best deal. This is a significant advantage over traditional shopping, where price comparison is more time-consuming and less efficient.

Lastly, online shopping offers unparalleled convenience. Consumers can shop from the comfort of their homes at any time, thus eliminating the need to travel, saving both time and energy.

Challenges of Online Shopping

Despite its numerous advantages, online shopping is not without its challenges. The most significant of these is the lack of physical interaction with the product before purchase. This can lead to dissatisfaction if the product does not meet the consumer’s expectations upon delivery.

Additionally, online shopping is susceptible to cybercrime. Consumers’ personal and financial information can be at risk if the online store’s security systems are not robust enough.

The Future of Online Shopping

The future of online shopping looks promising, with advancements in technology poised to further enhance the online shopping experience. For instance, augmented reality (AR) is expected to play a significant role in online shopping, allowing consumers to virtually try on products before purchasing them.

Furthermore, the integration of artificial intelligence (AI) will enable more personalized shopping experiences. AI can analyze consumers’ shopping habits and preferences to provide tailored product recommendations.

In conclusion, online shopping has transformed the retail landscape, offering consumers unparalleled convenience and a wide range of products. While it does pose certain challenges, the continuous advancements in technology promise to mitigate these issues and enhance the overall online shopping experience. As we move further into the digital age, online shopping will continue to evolve and shape consumer behavior.

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Online Shopping Essay

500+ words online shopping essay.

The trend of online shopping has increased in recent times with the increase of e-commerce and digital technology. With just a single click, you can shop for everything by sitting at your home as per your choice, convenience and budget. This essay on online shopping will help students learn about the pros and cons of online shopping. We have also compiled a list of CBSE Essays on different topics to help them improve their essay-writing skills. These essays will also help them improve their scores on the English exam.

What Does Online Shopping Mean?

Online shopping is the activity of buying products and services over the internet using a web browser or mobile app. It means buyers have to go online to reach a seller’s website and then select the product they want to purchase. The buyer can pay for the goods and services either online with a credit or debit card or upon delivery. Online shopping sites are also known by many other names such as e-shop, e-web-store, e-store, internet shop, web-store, web-shop, virtual store and online store. An online shop creates a physical analogy for buying products or services. Some of the famous online retailing corporations which facilitate the experience of online shopping are Amazon, eBay, Flipkart, Myntra, etc.

Online shopping is a growing area of the digital world and technology. Establishing a store on the Internet gives various options to consumers. With the growth of online shopping, most businesses have started selling their products online. Now, just having physical stores is not enough in this fast-paced world. Having online store interfaces for consumers has also become essential for running a business in the current scenario.

Benefits of Online Shopping

There are numerous advantages of online shopping. People feel more convenient while shopping online. They can shop from anywhere at their own convenient time through easy and safe payment methods. Online shopping has empowered consumers with various advantages such as convenience and time-saving, lower search costs, better product selection, lower prices, etc. One of the biggest benefits of online shopping is that you can buy the items you want with just a single click. Online stores are open 24 hours a day and are accessible from any location with an internet connection.

Online stores carry more variations and provide more varieties of a product as compared to traditional stores. This is because online stores don’t need to attractively display their items on shelves, and they can keep a larger amount of inventory on hand. They might also have small amounts of each item since they don’t need to display them and can order more from their supplier as needed.

Online shops tend to provide more information about items for sale than you would get in a physical store. Product descriptions most often include a description from the manufacturer, another description from the vendor, specific technical and size details, reviews from professional magazines and journals, and reviews from people who have bought the product. Having all this information available when you are considering a purchase makes you a more informed consumer without having to perform extra research by yourself.

Online stores are not burdened by the costs of running a physical store, such as the rent of the physical premises and wages of sales staff. The cost savings by online stores lead to lower pricing on the internet, passing on cost savings to shoppers. The internet encourages online vendors to compete with one another by lowering prices.

Disadvantages of Online Shopping

The benefits of shopping online also come with potential risks and dangers. When you shop online, you can’t touch or try out the product. You have to depend upon product pictures only. You can’t buy the product instantly. If you don’t get the product in hand immediately after payment, you have to wait for delivery, which can take days to weeks. There is no guarantee that you will get the product in its original shape; it might get damaged on the way. Sometimes, the product is very different from the pictures and description due to various reasons and also has poor quality. If, after receiving the package, expectations weren’t met, you need to go through a returns process which can be time-consuming. Apart from these, there is also a chance of security threats from online shopping. If the site is not secured, you have a risk of losing your card information.

Online shopping is one of the convenient ways of purchasing different products. However, there are some products which are better if they are purchased from physical stores. So, in the future, we can expect online stores to improve their technology, making way for a much easier and faster shopping experience.

Students must have found the “Online Shopping Essay” essay useful. They can get the study material and the latest updates on CBSE/ICSE/State Board/Competitive Exams at BYJU’S.

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Essay on Online Shopping in 100, 200, and 300 Words.

• Updated on  
• Dec 23, 2023

Shopping is something that many people love. It is particularly cherished during festive occasions such as Diwali, Navratri, Christmas or New Year etc. The shopping world has changed and evolved majorly providing us with various options of the same. The convenience of online shopping platforms has now come into play. Those days when individuals have to take on a long journey of shopping are now past us, all thanks to the various online shopping platforms that are now at the tip of our fingers. This is just a brief introduction to how to write an essay on online shopping. Now let’s have a look at the samples of essay on online shopping.  

Table of Contents

• 1 Essay on Online Shopping in 100 words
• 2 Essay on Online Shopping in 200 words
• 3 Essay on Online Shopping in 300 words
• 4 Advantages

Essay on Online Shopping in 100 words

The way of shopping has been revolutionized by online shopping. It has made it possible and convenient to shop virtually from literally anywhere. 

The sheer convenience of shopping is one of the biggest advantages of online shopping. For those individuals who are busy and struggle to find time to visit stores, online shopping is a boon. 

Payments are easy this way with the variety of options available such as debit card, cash on delivery, etc. However, there are some drawbacks to online shopping as well. One of them is the delivery of the wrong item or a different item than that seen online. So one should be cautious and should make informed decisions.

Also Read:- My Aim in Life

Essay on Online Shopping in 200 words

In today’s world, as science and technology are progressing, a lot of things have become more convenient for us. One such thing is online shopping. Over the years due to its high demand and convenience, it has become very popular. It involves virtually placing an order on any e-commerce website without the need to go to a physical store. Various items such as shoes, gadgets, household products, and even groceries can be ordered from the comfort of your couch.  

Some of the key benefits of online shopping are mentioned below:-

• Crowd Avoided:- since online shopping is virtual, going to crowded places is avoided.
• Convenience:- we can shop from the convenience of our homes.
• Variety in products:- on different platforms, a vast range of products is available. 
• Variety in payment options:- Debit card, cash on delivery, etc payment options make it all the more convenient.

Although there are many pros of online shopping, there are some drawbacks as well. There have been many instances where wrong or damaged goods got delivered. There can be instances where a product may not match its depiction when delivered in terms of color, etc. 

Some websites even scam people and are fraudulent. Hence, it is important to take caution while shopping online. 

Also Read:- Essay on Pollution

Essay on Online Shopping in 300 words

During the 1990s, the concept of online shopping came into play and since then, it has grown exponentially. Its principle lies in the ease of browning a wide variety of products on various e-commerce platforms. The e-commerce platforms have played a central role in enabling different businesses to connect with a global audience. 

There are various advantages of online shopping, one of them being the ease of online shopping. With virtual stores, you can shop whenever you want and from wherever you want. The limitations of time don’t apply to the online stores. They are accessible 24/7.

Wide Range of Products

When you shop online, you don’t have to limit yourself to only some products. Online shopping opens a portal to a wide range of products to select from.

Saves time and money

When you shop online, you don’t have to go to stores. You can shop from the comfort of your couch. That saves time. And generally, online stores have some kind of offers and discounts going on which saves you money. 

Although online shopping has many advantages, there are also certain cons that it carries with it. Some of those cons are mentioned below:-

Shipping issues

There can issues with the shipping such as the product may get damaged during its shipping or it may get delivered to the wrong address.

Return Policies

If the product is different and the customer wants to return it or get a refund, there can be certain policies that prevent the same. 

Different item Delivery

There can be instances where the product, when delivered, is different from the one shown in the images online. Returning the same can be a hassle too as it has to be repacked for some resellers. 

Hence, when shopping online one should always be cautious and take calculated decisions. 

Also Read:- Importance of Internet

Ans: Essay on Online Shopping in 100 words The way of shopping has been revolutionised by online shopping. It has made it possible and convenient to shop virtually from literally anywhere.  The sheer convenience of shopping is one of the biggest advantages of online shopping. For those individuals who are busy and struggle to find time to visit stores, online shopping is a boon.  Payments are easy this way with the variety of options available such as debit card, cash on delivery, etc. However, there are some drawbacks to online shopping as well. One of them benign the delivery of the wrong item or a different item than that seen online. So one should be cautious and should make informed decisions.

Ans: Online shopping can be explained as virtually buying of products from an e-commerce platform without going to the physical store.

Ans: Some of the key advantages of online shopping are mentioned below:- -Crowd Avoided:- since online shopping is virtual, going to crowded places is avoided. -Convenience:- we can shop from the convenience of our homes. -Variety in products:- on different platforms, a vast range of products is available.  -Variety in payment options:- Debit card, cash on delivery, etc payment options make it all the more convenient.

Related Reads:

This brings us to the end of our blog on Essay on Online Shopping. Hope you find this information useful. For more information on such informative topics for your school, visit our essay writing and follow Leverage Edu.

Deepansh Gautam

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IELTS Writing Task 2: Essay on online shopping/virtual shopping/e-shopping; with planning and model answer

This IELTS Writing Task 2 post is about ‘online shopping and its merits and demerits’ . Here, I’ve discussed the advantages and disadvantages of virtual/online/e-shopping and presented a model answer on this Task 2 question. This model answer can guide you to write an answer to any online shopping related essay.

Let’s have a look at the question we are going to discuss today.

The language of this task 2 question can be different in different exams.

Here’s another example of the same question:

An increasing number of people are buying what they need online.

What are the advantages and disadvantages for both individuals and companies to shopping online?

Nowadays, e-shopping or shopping online has an increasing trend among shoppers. It has both positive and negative sides. First, we need to make a plan for writing on this topic.

Here’s a short plan that may help you.

Planning and organisation:

Here is how I’ve planned the essay with a 4-paragraph structure:

• Introduction: topic + thesis (2 sentences can be sufficient): Introduce the topic – ‘online shopping getting more popular’. Then write a thesis on how you are going to show that there are some positives and negatives of the issue.
• Body paragraph on the reasons behind virtual shopping being so popular: You can write about straightforward ideas e.g. people get more convenience, and availability or choice of products. Give some real-life examples here.
• Body paragraph on the negative sides of online shopping: Again, present some very general ideas e.g. customers get cheated and people become more isolated. Give some real-life examples here too
• Conclusion: restate your ideas Online shopping has both advantages and disadvantages. You can give your personal opinion on how the disadvantages can be reduced.

Now let’s take a look at the model answer.

Model answer: expected band score – 7.5 to 8.0

In recent years, the rate of in-store shopping has plunged due to vast opportunities for buying different products including daily necessaries from hundreds of online stores. This essay will try to demonstrate chances such as convenience and product availability as the reasons behind the popularity of e-shopping whereas it will focus on swindling and isolation as the pitfalls of this issue.

Initially, the prime reason behind the popularity of e-shopping is convenience which can be easily understood from the thousands of virtual shops all over the world. To illustrate, people nowadays are busier than ever because of the fast pace of the world and they want to save as much time as they can for relaxation. Virtual shopping gives this magnificent prospect of time-saving and so people enjoy taking it. Besides, superstores sometimes run out of products in the precise moment when people need them which online shops rarely have this crisis. For instance, I needed a flat-screen monitor a few months ago but my local store had it out of stock. When I peeped into some online stores I found it easily on eBay.

Meanwhile, though shopping on the internet looks very promising, it is not without its setbacks. Many people, mostly the newcomers, regularly complain of getting tricked on virtual shopping and the rate of complaints is increasing at a faster rate. To explain, one of my friends has recently got swindled when he paid in advance for a smartwatch. Additionally, people often become isolated in their rooms through e-shopping which can affect their feelings and behaviour. As an example, a friend of mine started shopping online a couple of years ago even though the nearest superstore was only 500 metres away. His neighbours, nowadays, describe him as an ill-mannered and antisocial person which, needless to say, is the result of being home and becoming isolated from the outer world. 

In brief, virtual shoppers obtain greater benefits if compared to in-store shoppers. Converting such shopping to a stress-free experience, it is turning out to be progressively more convenient. However, as clients may sometimes get deceived and become cut off from the social world, concerned authorities should look into the matter cautiously. (360 words)

Here are some other Task 2 questions which can be answered taking help from the given essay example on online shopping:

• Some people support online shopping because it is convenient, while others argue that shopping on the internet poses threats. Discuss both views and give your opinions.
• Nowadays on-line shopping has become more popular than in-store shopping. Is it a positive or a negative development?
• Nowadays many people go shopping in their free time. Shopping has replaced many other activities that people used to choose as their hobby. What are the reasons for this? Is this a positive or negative development?

If you have written any answer to this question, you can post it in the comment box and we can discuss about it in details. 

Click here for a model answer to Cambridge 14 Test 4 Writing Task 2

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Drawbacks and Benefits of Online Shopping Essay

Introduction, benefits of online shopping, drawbacks of online shopping.

Online shopping is a form of e-commerce that involves the use of internet-connected computer hardware and credit cards. The user also needs to have a secure password that will enable him or her to access the services. Online shoppers are required to have different passwords for different shopping websites.

The process of online shopping involves opening the site where one prefers shopping, selecting the good or service needed by clicking on the specific item that the shopper wants, and then clicking on the ‘add to basket’ portal. After the item is moved, the buyer then clicks the stop button. Before entering money details, the customer ensures that the website uses ‘https’ and not ‘http’.

Such a browser assures the user that the site is secure in terms of handling money. The user then enters his or her credit or debit card particulars on the site. The site will display some verification characters for the user to enter. These ‘Captcha” details verify that the machine is being operated by a person and not a fraudulent software or robot.

After the buyer has completed entering the required details on the website as prompted, he or she then waits for the goods or services to be delivered to his or her authorised points of delivery. With this hint in mind concerning online shopping, the information given so far is enough to declare the shopping strategy as both risky and advantageous. The study dwells on proving this claim.

One of the benefits of online shopping is that it makes the customer have quick access to items that are identical regardless of where he or she does the shopping for them. For example, one is able to access items such as certain types of clothes, Compact Discs (CDs), books, cookeries, and even electronics. The only major requirements that the buyer should ensure that he or she has are the particulars of the item, which he or she verifies when it is delivered.

Bonsu and Darmody (2008, p. 356) argue that online shopping enables people to save energy that could have been used to travel to the shopping malls or to the markets for certain items. Online shopping is particularly advantageous, when the item that the buyer wants is similar in various shopping points. Such an item does not require the buyer to select a particular item from a variety of closely related or similar items.

For example, if it is a particular book by Shakespeare for instance, the book is not likely to be different in terms of price from one shop to another in a certain market region. With such items, the buyer can comfortably do online shopping. Constaninides (2004, p. 115) reveals that online shopping is also beneficial because it saves time.

Most of the online shopping service providers offer free delivery of services to their customers for goods of a specific value. The buyer is able to save a lot of time, which he or she can spend doing other beneficial activities. The time that shoppers spend in travelling, selecting, packing, and carrying the items is reduced. Therefore, online services such as shopping enhance efficiency.

According to Bonsu and Darmody (2008, p. 356), online shopping is also beneficial to customers in that they can obtain commodities that are not easily accessible due to distance and complexity of specificity. Some items that customers may need are very specific in nature.

Hence, identifying and selecting them physically in the shelves of the supermarket may be tedious. For example, electronic gadgets have specific codes that may easily confuse customers who have no previous experience in them. Choosing the specific item from a variety of others may attract confusion and hence a probable wrong choice of what the client requires.

In some instances, goods or services are not available in the proximity of the customer. In such cases, online customer can search through the websites and identify the item from far since delivery is guaranteed. For example, a customer may want to buy a certain model of a car that is not available in his or her country. Sometimes the buyer may not know where to get a certain item.

However, the buyer can access such goods and services through online advertising that the sellers offer. Online shopping has also enabled sellers to publicise their goods and services. A good example of shopping sites is the OLX where sellers post a picture of the items they want to sell, their description, and price. In addition, online shopping has little or no interference from competitors.

According to Bonsu and Darmody (2008, p. 355), unlike in supermarkets, shopping malls, shops, and hotels where customers line up to be served, online shopping is personal. Customers will use their computers, mobile phones or iPads to access the items that they want to buy. There are no cues and scramble for scarce items as it happens sometimes in shops and supermarkets.

Clients can order for items that they may not be confident to pick in the company of others in the supermarket. Such items include medicine for diseases that are stereotyped such as HIV/AIDs and other STDs. Thus, online shopping guarantees privacy and convenience.

Moreover, online shopping has been very beneficial for the physically challenged. Since these people find it difficult to travel, open fridges and shelves in supermarkets, and/or even to carry their shopping, they prefer using this service. Online shopping service saves them the strenuous activity hence enabling them to shop comfortably just like their normal counterparts.

Although e-commerce has been embraced in many economies of the world, there are several challenges that face its advancement. One of the drawbacks of online shopping is that it is not a very safe and secure transaction. The Secure Test consultancy firm that is based in the United Kingdom conducted a research on the safety of e-commerce.

Out of 100 websites that the consultancy investigated, the company concluded that there were many flaws in terms of handling of customers’ details by various websites. The methods of handling security details of customers were very insecure. Such flaws included mishandling of customer passwords and email addresses.

Mismanagement of the customer’s data is a great loop that online attackers use to hack registered e-commerce sites. Another drawback is lack of compliance with the required standards for the use of credit card by the issuing companies. Credit cards are required to be compliant with the PCI-DSS standards, which are the international standards that should guide the security of credit card services.

However, in a recent survey of credit compliance in the UK, only 14 percent of the 65 companies that were involved had complied with the PCI-DSS standards. Surprisingly, even large website companies such as Littlewoods were found to lag in terms of compliance. Companies such as the New Look are also not compliant. However, they do not keep details of customers’ credit cards and passwords.

In fact, customers should revert to PayPal, which is more secure. Constaninides (2004, p. 111) argue that websites are hacked using SQL injection where fraudsters use the registered websites to perform fraud on online customers. The other drawback is that online shopping websites cannot be trusted. Websites that host most of the shopping sites portals are never screened for authenticity.

Without scrutiny, such companies can be operated by people with ill motives hence injuring innocent customers. For example, Fasthosts Company has fallen to this trap. Last year, this company, which is based in the UK, was ordered to have its customers alter their FTP and all their passwords to their emails due to data breach. If this step were not taken as a quick remedy, many online shoppers would have lost their money.

With the advancement of computer technology, e-commerce has been adopted by many economies in the world today. Online commerce involves the use of internet-enabled computers to carry out shopping on company websites. The buyer pays for the services using credit cards or debit cards with special passwords. There are various advantages and disadvantages of using online shopping.

The benefits include saving time and energy used in shopping, easy access of goods and services that are not available in certain regions, access to goods and services by physically challenged persons, and enhancing efficiency. However, several drawbacks are evident such as insecurity, poor credit card compliance by the providers, and website hosts that cannot be trusted due to poor authenticity.

Finally, from the above discussion, e-commerce has more advantages in relation to disadvantages. Hence, it should be adopted in the world with the necessary input in security.

Bonsu, A & Darmody, A 2008, ‘Co-creating Second Life: Market—Consumer Cooperation in Contemporary Economy’, Journal of Macromarketing, vol. 28 no. 4, pp.355-368.

Constaninides, E 2004, ‘Influencing the Online Consumers Behaviour: the web Experience’, Emerald Research Journal , vol. 14 no. 2, pp.111-126.

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IvyPanda. (2019, December 29). Drawbacks and Benefits of Online Shopping. https://ivypanda.com/essays/drawbacks-and-benefits-of-online-shopping/

"Drawbacks and Benefits of Online Shopping." IvyPanda , 29 Dec. 2019, ivypanda.com/essays/drawbacks-and-benefits-of-online-shopping/.

IvyPanda . (2019) 'Drawbacks and Benefits of Online Shopping'. 29 December.

IvyPanda . 2019. "Drawbacks and Benefits of Online Shopping." December 29, 2019. https://ivypanda.com/essays/drawbacks-and-benefits-of-online-shopping/.

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Bibliography

IvyPanda . "Drawbacks and Benefits of Online Shopping." December 29, 2019. https://ivypanda.com/essays/drawbacks-and-benefits-of-online-shopping/.

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Home — Essay Samples — Business — Online Shopping — A Comparison and Contrast Between Shopping Online and Traditional Shopping

A Comparison and Contrast Between Shopping Online and Traditional Shopping

• Categories: Online Shopping Shopping Mall

About this sample

Words: 496 |

Published: Jan 30, 2024

Words: 496 | Page: 1 | 3 min read

Table of contents

Convenience, social interaction, online shopping.

• Ability to shop anytime and anywhere: Online shopping allows consumers to make purchases at any time of the day from the comfort of their own homes.
• Saving time and effort: With online shopping, consumers can avoid the hassle of traveling to physical stores and waiting in long lines.
• Access to a wide range of products and stores: Online shopping provides access to a variety of products and stores that may not be available in a local area.

Traditional Shopping

• A physical shopping experience: Traditional shopping allows consumers to physically see and touch products before making a purchase.
• Immediate product availability: Consumers can immediately obtain the products they purchase without having to wait for shipping.
• Opportunity for tactile experience: Traditional shopping allows consumers to try on clothing and test out products before making a purchase.
• Unlimited product options: Online shopping provides consumers with an almost limitless variety of products to choose from.
• Access to international stores: Consumers can access products from international stores without having to travel to those countries.
• Ability to compare prices and reviews easily: Online platforms allow consumers to compare prices and read reviews from other buyers before making a purchase.
• Limited product options based on local availability: Traditional shopping limits consumers to products that are available in local stores.
• Limited access to exclusive deals or discounts: Traditional shopping may not provide access to the same exclusive deals and discounts that online platforms offer.
• Lack of easy comparison for prices and reviews: Consumers may find it more difficult to compare prices and read reviews for products in traditional stores.
• Shopping alone without any social interaction: Online shopping lacks the social aspect of traditional shopping, as it is typically done alone.
• Limited personal assistance or advice: Consumers may have limited access to personal assistance or advice when shopping online.
• Possibility of anonymous shopping: Online shopping allows consumers to remain anonymous and not engage with others during the shopping process.
• Opportunities for personal interaction with sales associates: Traditional shopping provides consumers with the opportunity to interact with sales associates and receive personalized assistance.
• Social engagement with fellow shoppers: Consumers can socialize with other shoppers and seek their opinions or advice when shopping in physical stores.
• Ability to obtain immediate assistance and personalized advice: Traditional shopping allows for immediate assistance and personalized advice from sales associates.

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