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case study behaviour management

  • 26 Mar 2024
  • Research & Ideas

How Humans Outshine AI in Adapting to Change

Could artificial intelligence systems eventually perform surgeries or fly planes? First, AI will have to learn to navigate shifting conditions as well as people do. Julian De Freitas and colleagues pit humans against machines in a video game to study AI's current limits and mine insights for the real world.

case study behaviour management

  • 21 Nov 2023

Employee Negativity Is Like Wildfire. Manage It Before It Spreads.

One overwhelmed person's gripes can quickly escalate into collective distress. Research by Amit Goldenberg gives managers reasons to pay close attention to teams' emotions. He offers advice to help groups reframe negative experiences.

case study behaviour management

  • 06 Nov 2023

Did You Hear What I Said? How to Listen Better

People who seem like they're paying attention often aren't—even when they're smiling and nodding toward the speaker. Research by Alison Wood Brooks, Hanne Collins, and colleagues reveals just how prone the mind is to wandering, and sheds light on ways to stay tuned in to the conversation.

case study behaviour management

  • 10 Oct 2023

In Empowering Black Voters, Did a Landmark Law Stir White Angst?

The Voting Rights Act dramatically increased Black participation in US elections—until worried white Americans mobilized in response. Research by Marco Tabellini illustrates the power of a political backlash.

case study behaviour management

  • 03 Oct 2023
  • What Do You Think?

Do Leaders Learn More From Success or Failure?

There's so much to learn from failure, potentially more than success, argues Amy Edmondson in a new book. James Heskett asks whether the study of leadership should involve more emphasis on learning from failure? Open for comment; 0 Comments.

case study behaviour management

  • 05 Jul 2023

What Kind of Leader Are You? How Three Action Orientations Can Help You Meet the Moment

Executives who confront new challenges with old formulas often fail. The best leaders tailor their approach, recalibrating their "action orientation" to address the problem at hand, says Ryan Raffaelli. He details three action orientations and how leaders can harness them.

case study behaviour management

  • 03 Mar 2023

When Showing Know-How Backfires for Women Managers

Women managers might think they need to roll up their sleeves and work alongside their teams to show their mettle. But research by Alexandra Feldberg shows how this strategy can work against them. How can employers provide more support?

case study behaviour management

  • 19 Dec 2022

What Motivates People to Give Generously—and Why We Sometimes Don't

Some people donate to get that warm-and-fuzzy feeling. Others do it to avoid being asked again. Christine Exley and Julian Zlatev delve into the psychology and economics of charity to explain why people give.

case study behaviour management

  • 10 Nov 2022

Too Nice to Lead? Unpacking the Gender Stereotype That Holds Women Back

People mistakenly assume that women managers are more generous and fair when it comes to giving money, says research by Christine Exley. Could that misperception prevent companies from shrinking the gender pay gap?

case study behaviour management

  • 04 Oct 2022

Have Managers Underestimated the Need for Face-to-Face Contact?

COVID-19 made remote work and instant delivery mainstays of life for many people, but will the need for community erode these concepts after the pandemic ends? asks James Heskett. Open for comment; 0 Comments.

case study behaviour management

  • 14 Jul 2022

When the Rubber Meets the Road, Most Commuters Text and Email While Driving

Laws and grim warnings have done little to deter distracted driving. Commuters routinely use their time behind the wheel to catch up on emails, says research by Raffaella Sadun, Thomaz Teodorovicz, and colleagues. What will it take to make roads safer?

case study behaviour management

  • 15 Sep 2021

Don't Bring Me Down: Probing Why People Tune Out Bad News

People often go out of their way to avoid unpleasant information, but not always for the reasons you might expect. Research by Christine Exley and colleagues. Open for comment; 0 Comments.

case study behaviour management

  • 13 Jul 2021

Outrage Spreads Faster on Twitter: Evidence from 44 News Outlets

When it comes to social sharing, doom-and-gloom tweets beat sunshine and rainbows, says research by Amit Goldenberg. Is it time to send in the positivity police? Open for comment; 0 Comments.

case study behaviour management

  • 09 Jun 2021

How Tennis, Golf, and White Anxiety Block Racial Integration

White people often take steps to avoid interacting with people of other races, whether it's at home, work, or even on a golf course, says research by Jon Jachimowicz. Open for comment; 0 Comments.

case study behaviour management

  • 08 Jun 2021

Tell Me What to Do: When Bad News Is a Big Relief

Why would anyone hope for the worst? Research by Serena Hagerty and colleague sheds light on just how far people will go to dodge a tough decision. Open for comment; 0 Comments.

case study behaviour management

  • 16 Feb 2021
  • Working Paper Summaries

Information Avoidance and Image Concerns

People avoid information that might compel them to behave more generously. While many people avoid information due to concerns about their self-image, there is a substantial role for other reasons, such as inattention and confusion.

case study behaviour management

  • 06 Jan 2021

Unexpected Exercise Advice for the Super Busy: Ditch the Rigid Routine

Itching to get off the COVID couch? New research by John Beshears bucks conventional wisdom about what it takes to make exercise a habit. Open for comment; 0 Comments.

  • 01 Jul 2020

Scaling Up Behavioral Science Interventions in Online Education

Online courses can lack support structures that are often bundled with traditional higher education. Short pre-course interventions can have short-term benefits, but more innovation throughout the course is needed to have sustained impact on student success.

  • 19 May 2020

Global Behaviors and Perceptions at the Onset of the COVID-19 Pandemic

An online survey of more than 110,000 people in 175 countries conducted at the onset of the COVID-19 pandemic found that most respondents believe that their governments and fellow citizens are not doing enough, which heightens their worries and depression levels. Decisive actions and strong leadership from policymakers change how people perceive their governments and other citizens, and in turn improve their mental health.

case study behaviour management

  • 14 May 2019

Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery

Digital technologies such as artificial intelligence and robotics allow companies to create more effective codes of business conduct, says Eugene Soltes. But technology isn't the only solution. Open for comment; 0 Comments.

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