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9 Delivering a Speech

Introduction

9.1 Managing Public Speaking Anxiety

Sources of speaking anxiety.

Aside from the self-reported data in national surveys that rank the fear of public speaking high for Americans, decades of research conducted by communication scholars shows that communication apprehension is common among college students (Priem & Solomon, 2009). Communication apprehension (CA) is fear or anxiety experienced by a person due to real or perceived communication with another person or persons. CA is a more general term that includes multiple forms of communication, not just public speaking. Seventy percent of college students experience some CA, which means that addressing communication anxiety in a class like the one you are taking now stands to benefit the majority of students (Priem & Solomon, 2009). Think about the jitters you get before a first date, a job interview, or the first day of school. The novelty or uncertainty of some situations is a common trigger for communication anxiety, and public speaking is a situation that is novel and uncertain for many.

Public speaking anxiety is a type of CA that produces physiological, cognitive, and behavioral reactions in people when faced with a real or imagined presentation (Bodie, 2010). Physiological responses to public speaking anxiety include increased heart rate, flushing of the skin or face, and sweaty palms, among other things. These reactions are the result of natural chemical processes in the human body. The fight or flight instinct helped early humans survive threatening situations. When faced with a ferocious saber-toothed tiger, for example, the body released adrenaline, cortisol, and other hormones that increased heart rate and blood pressure to get more energy to the brain, organs, and muscles in order to respond to the threat. We can be thankful for this evolutionary advantage, but our physiology has not caught up with our new ways of life. Our body does not distinguish between the causes of stressful situations, so facing down an audience releases the same hormones as facing down a wild beast.

Cognitive reactions to public speaking anxiety often include intrusive thoughts that can increase anxiety: “People are judging me,” “I’m not going to do well,” and “I’m going to forget what to say.” These thoughts are reactions to the physiological changes in the body but also bring in the social/public aspect of public speaking in which speakers fear being negatively judged or evaluated because of their anxiety. The physiological and cognitive responses to anxiety lead to behavioral changes. All these thoughts may lead someone to stop their speech and return to their seat or leave the classroom. Anticipating these reactions can also lead to avoidance behavior where people intentionally avoid situations where they will have to speak in public.

Addressing Public Speaking Anxiety

While we cannot stop the innate physiological reactions related to anxiety from occurring, we do have some control over how we cognitively process them and the behaviors that result. Research on public speaking anxiety has focused on three key ways to address this common issue: systematic desensitization, cognitive restructuring, and skills training (Bodie,2010).

Although systematic desensitization may sound like something done to you while strapped down in the basement of a scary hospital, it actually refers to the fact that we become less anxious about something when we are exposed to it more often (Bodie, 2010). As was mentioned earlier, the novelty and uncertainty of public speaking is a source for many people’s anxiety. So becoming more familiar with public speaking by speaking more often can logically reduce the novelty and uncertainty of it.

Systematic desensitization can result from imagined or real exposure to anxiety-inducing scenarios. In some cases, an instructor leads a person through a series of relaxation techniques. Once relaxed, the person is asked to imagine a series of scenarios including speech preparation and speech delivery. This is something you could also try to do on your own before giving a speech. Imagine yourself going through the process of preparing and practicing a speech, then delivering the speech, then returning to your seat, which concludes the scenario. Aside from this imagined exposure to speaking situations, taking a communication course like this one is a great way to engage directly in systematic desensitization. Almost all students report that they have less speaking anxiety at the end of a semester than when they started, which is at least partially due to the fact they engaged with speaking more than they would have done if they were not taking the class.

Cognitive Restructuring

Cognitive restructuring entails changing the way we think about something. A first step in restructuring how we deal with public speaking anxiety is to cognitively process through our fears to realize that many of the thoughts associated with public speaking anxiety are irrational (Allen, Hunter & Donohue, 2009). For example, people report a fear of public speaking over a fear of snakes, heights, financial ruin, or even death. It’s irrational to think that the consequences of giving a speech in public are more dire than getting bit by a rattlesnake, falling off a building, or dying. People also fear being embarrassed because they mess up. Well, you cannot literally die from embarrassment, and in reality, audiences are very forgiving and overlook or do not even notice many errors that we, as speakers, may dwell on. Once we realize that the potential negative consequences of giving a speech are not as dire as we think they are, we can move on to other cognitive restructuring strategies.

Communication-orientation modification therapy (COM therapy) is a type of cognitive restructuring that encourages people to think of public speaking as a conversation rather than a performance (Motley, 2009). Many people have a performance-based view of public speaking. This can easily be seen in the language that some students use to discuss public speaking. They say that they “rehearse” their speech, deal with “stage fright,” then “perform” their speech on a “stage.” There is no stage at the front of the classroom; it is a normal floor. To get away from a performance orientation, we can reword the previous statements to say that they “practice” their speech, deal with “public speaking anxiety,” then “deliver” their speech from the front of the room. Viewing public speaking as a conversation also helps with confidence. After all, you obviously have some conversation skills, or you would not have made it to college. We engage in conversations every day. We do not have to write everything we are going to say out on a note card, we do not usually get nervous or anxious in regular conversations, and we are usually successful when we try. Even though we do not engage in public speaking as much, we speak to others in public all the time. Thinking of public speaking as a type of conversation helps you realize that you already have accumulated experiences and skills that you can draw from, so you are not starting from scratch.

Last, positive visualization is another way to engage in cognitive restructuring. Speaking anxiety often leads people to view public speaking negatively. They are more likely to judge a speech they gave negatively, even if it was good. They are also likely to set up negative self-fulfilling prophecies that will hinder their performance in future speeches. To use positive visualization, it is best to engage first in some relaxation exercises such as deep breathing or stretching, and then play through vivid images in your mind of giving a successful speech. Do this a few times before giving the actual speech. Students sometimes question the power of positive visualization, thinking that it sounds corny. Ask an Olympic diver what his or her coach says to do before jumping off the diving board and the answer will probably be “Coach says to image completing a perfect 10 dive.” Likewise a Marine sharpshooter would likely say his commanding officer says to imagine hitting the target before pulling the trigger. In both instances, positive visualization is being used in high-stakes situations. If it is good enough for Olympic athletes and snipers, it is good enough for public speakers.

Skills training is a strategy for managing public speaking anxiety that focuses on learning skills that will improve specific speaking behaviors. These skills may relate to any part of the speech-making process, including topic selection, research and organization, delivery, and self-evaluation. Skills training, like systematic desensitization, makes the public speaking process more familiar for a speaker, which lessens uncertainty. In addition, targeting specific areas and then improving on them builds more confidence, which can in turn lead to more improvement. Feedback is important to initiate and maintain this positive cycle of improvement. You can use the constructive criticism that you get from your instructor and peers in this class to target specific areas of improvement.

Self-evaluation is also an important part of skills training. Make sure to evaluate yourself within the context of your assignment or job and the expectations for the speech. Do not get sidetracked by a small delivery error if the expectations for content far outweigh the expectations for delivery. Combine your self-evaluation with the feedback from your instructor, boss, and/or peers to set specific and measurable goals and then assess whether or not you meet them in subsequent speeches. Once you achieve a goal, mark it off your list and use it as a confidence booster. If you do not achieve a goal, figure out why and adjust your strategies to try to meet it in the future.

Physical Relaxation Exercises

Suggestions for managing speaking anxiety typically address its cognitive and behavioral components, while the physical components are left unattended. While we cannot block these natural and instinctual responses, we can engage in physical relaxation exercises to counteract the general physical signs of anxiety caused by cortisol and adrenaline release, which include increased heart rate, trembling, flushing, high blood pressure, and speech disfluency.

Some breathing and stretching exercises release endorphins, which are your body’s natural antidote to stress hormones. Deep breathing is a proven way to release endorphins. It also provides a general sense of relaxation and can be done discretely, even while waiting to speak. In order to get the benefits of deep breathing, you must breathe into your diaphragm. The diaphragm is the muscle below your lungs that helps you breathe and stand up straight, which makes it a good muscle for a speaker to exercise. To start, breathe in slowly through your nose, filling the bottom parts of your lungs up with air. While doing this, your belly should pooch out. Hold the breath for three to five full seconds and then let it out slowly through your mouth. After doing this only a few times, many students report that they can actually feel a flooding of endorphins, which creates a brief “light-headed” feeling. Once you practice and are comfortable with the technique, you can do this before you start your speech, and no one sitting around you will even notice. You might also want to try this technique during other stressful situations. Deep breathing before dealing with an angry customer or loved one, or before taking a test, can help you relax and focus.

Stretching is another way to release endorphins. Very old exercise traditions like yoga, tai chi, and Pilates teach the idea that stretching is a key component of having a healthy mind and spirit. Exercise in general is a good stress reliever, but many of us do not have the time or willpower to do it. However, we can take time to do some stretching. Obviously, it would be distracting for the surrounding audience if a speaker broke into some planking or Pilates just before his or her speech. Simple and discrete stretches can help get the body’s energy moving around, which can make a speaker feel more balanced and relaxed. Our blood and our energy/ stress have a tendency to pool in our legs, especially when we are sitting.

Vocal Warm-Up Exercises

Vocal warm-up exercises are a good way to warm up your face and mouth muscles, which can help prevent some of the fluency issues that occur when speaking. Newscasters, singers, and other professional speakers use vocal warm-ups. I lead my students in vocal exercises before speeches, which also helps lighten the mood. We all stand in a circle and look at each other while we go through our warm-up list. For the first warm-up, we all make a motorboat sound, which makes everybody laugh. The full list of warm-ups follows and contains specific words and exercises designed to warm up different muscles and different aspects of your voice. After going through just a few, you should be able to feel the blood circulating in your face muscles more. It is a surprisingly good workout!

Top Ten Ways to Reduce Speaking Anxiety

Many factors contribute to speaking anxiety. There are also many ways to address it. The following is a list of the top ten ways to reduce speaking anxiety that I developed with my colleagues, which helps review what we have learned.

• Remember, you are not alone. Public speaking anxiety is common, so do not ignore it—confront it.
• Remember, you cannot literally “die of embarrassment.” Audiences are forgiving and understanding.
• Remember, it always feels worse than it looks.
• Take deep breaths. It releases endorphins, which naturally fight the adrenaline that causes anxiety.
• Look the part. Dress professionally to enhance confidence.
• Channel your nervousness into positive energy and motivation.
• Start your outline and research early. Better information = higher confidence.
• Practice and get feedback from a trusted source. (Do not just practice for your cat.)
• Visualize success through positive thinking.
• Prepare, prepare, prepare! Practice is a speaker’s best friend.

9.2 Delivery Methods and Practice Sessions

There are many decisions to make during the speech-making process. Making informed decisions about delivery can help boost your confidence and manage speaking anxiety. In this section, we will learn about the strengths and weaknesses of various delivery methods. We will also learn how to make the most of your practice sessions.

Delivery Methods

Different speaking occasions call for different delivery methods. While it may be acceptable to speak from memory in some situations, lengthy notes may be required in others. The four most common delivery methods are impromptu, manuscript, memorized, and extemporaneous.

Impromptu Delivery

When using impromptu delivery , a speaker has little to no time to prepare for a speech (LibreTexts, 2021). This means there is little time for research, audience analysis, organizing, and practice. For this reason, impromptu speaking often evokes higher degrees of speaking anxiety than other delivery types. Although impromptu speaking arouses anxiety, it is also a good way to build public speaking skills. Using some of the exercises for managing speaking anxiety discussed earlier in this chapter can help a speaker manage the challenges of impromptu speaking (LibreTexts, 2021). Only skilled public speakers with much experience are usually able to “pull off” an impromptu delivery without looking unprepared. Otherwise, a speaker who is very familiar with the subject matter can sometimes be a competent impromptu speaker, because their expertise can compensate for the lack of research and organizing time.

When Mark Twain famously said, “It usually takes me more than three weeks to prepare a good impromptu speech,” he was jokingly pointing out the difficulties of giving a good impromptu speech, essentially saying that there is no such thing as a good impromptu speech, as good speeches take time to prepare. We do not always have the luxury of preparation, though. So when speaking impromptu, be brief, stick to what you know, and avoid rambling. Quickly organize your thoughts into an introduction, body, and conclusion. Try to determine three key ideas that will serve as the basis of your main points.

When would impromptu speaking be used? Since we have already started thinking of the similarities between public speaking and conversations, we can clearly see that most of our day-to-day interactions involve impromptu speaking. When your roommate asks you what your plans for the weekend are, you do not pull a few note cards out of your back pocket to prompt your response. This type of conversational impromptu speaking is not anxiety inducing because we are talking about our lives, experiences, or something with which we are familiar. This is also usually the case when we are asked to speak publicly with little to no advance warning.

For example, if you are at a meeting for work and you are representing the public relations department, a colleague may ask you to say a few words about a recent news story involving a public relations misstep of a competing company. In this case, you are being asked to speak on the spot because of your expertise. A competent communicator should anticipate instances like this when they might be asked to speak. Of course, being caught completely off guard or being asked to comment on something unfamiliar to you creates more anxiety. In such cases, do not pretend to know something you do not, as that may come back to hurt you later. You can usually mention that you do not have the necessary background information at that time but will follow up later with your comments.

Manuscript Delivery

Speaking from a written or printed document that contains the entirety of a speech is known as manuscript delivery . Manuscript delivery can be the best choice when a speech has complicated information and/or the contents of the speech are going to be quoted or published (LibreTexts, 2021). Despite the fact that most novice speakers are not going to find themselves in that situation, many are drawn to this delivery method because of the security they feel with having everything they are going to say in front of them. Unfortunately, the security of having every word you want to say at your disposal translates to a poorly delivered and unengaging speech (LibreTexts, 2021). Even with every word written out, speakers can still have fluency hiccups and verbal fillers as they lose their place in the manuscript or trip over their words. The alternative, of course, is that a speaker reads the manuscript the whole time, effectively cutting himself or herself off from the audience. One way to make a manuscript delivery more engaging is to use a teleprompter. Almost all politicians who give televised addresses use them.

To make the delivery seem more natural, print the speech out in a larger-than-typical font, triple-space between lines so you can easily find your place, use heavier-than-normal paper so it is easy to pick up and turn the pages as needed, and use a portfolio so you can carry the manuscript securely.

Memorized Delivery

Completely memorizing a speech and delivering it without notes is known as memorized delivery (LibreTexts, 2021). Some students attempt to memorize their speech because they think it will make them feel more confident if they do not have to look at their notes; however, when their anxiety level spikes at the beginning of their speech and their mind goes blank for a minute, many admit they should have chosen a different delivery method. When using any of the other delivery methods, speakers still need to rely on their memory. An impromptu speaker must recall facts or experiences related to their topic, and speakers using a manuscript want to have some of their content memorized so they do not read their entire speech to their audience. The problem with memorized delivery overall is that it puts too much responsibility on our memory, which we all know from experience is fallible (LibreTexts, 2021).

Even with much practice, our memories can fail. If you do opt to use memorized delivery, make sure you have several “entry points” determined, so you can pick up at spots other than the very beginning of a speech if you lose your place and have to start again. Memorized delivery is very useful for speakers who are going to be moving around during a speech when carrying notes would be burdensome. I only recommend memorized delivery in cases where the speech is short (only one to two minutes), the speech is personal (like a brief toast), or the speech will be repeated numerous times (like a tour guide’s story), and even in these cases, it may be perfectly fine to have notes. Many students think that their anxiety and/or delivery challenges will vanish if they just memorize their speech only to find that they are more anxious and have more problems.

Extemporaneous Delivery

Extemporaneous delivery entails memorizing the overall structure and main points of a speech and then speaking from keyword/key-phrase notes (LibreTexts, 2021). This delivery mode brings together many of the strengths of the previous three methods. Since you only internalize and memorize the main structure of a speech, you do not have to worry as much about the content and delivery seeming stale. Extemporaneous delivery brings in some of the spontaneity of impromptu delivery but still allows a speaker to carefully plan the overall structure of a speech and incorporate supporting materials that include key facts, quotations, and paraphrased information (LibreTexts, 2021). You can also more freely adapt your speech to fit various audiences and occasions, since not every word and sentence is predetermined. This can be especially beneficial when you deliver a speech multiple times.

When preparing a speech that you will deliver extemporaneously, you will want to start practicing your speech early and then continue to practice as you revise your content. Investing quality time and effort into the speech-outlining process helps with extemporaneous delivery. As you put together your outline, you are already doing the work of internalizing the key structure of your speech. Read parts of your outline aloud as you draft them to help ensure they are written in a way that makes sense and is easy for you to deliver.

By the time you complete the formal, full-sentence outline, you should have already internalized much of the key information in your speech. Now, you can begin practicing with the full outline. As you become more comfortable with the content of your full outline, start to convert it into your speaking outline. Take out information that you know well and replace it with a keyword or key phrase that prompts your memory. You will probably want to leave key quotes, facts, and other paraphrased information, including your verbal source citation information, on your delivery outline so you make sure to include it in your speech. Once you’ve converted your full outline into your speaking outline, practice it a few more times, making sure to take some time between each practice session so you don’t inadvertently start to memorize the speech word for word. The final product should be a confident delivery of a well-organized and structured speech that is conversational and adaptable to various audiences and occasions.

Practicing Your Speech

Practicing a speech is essential, and practice sessions can be more or less useful depending on how you approach them (Dlugan, 2008). There are three primary phases to the practice process. In the first phase, you practice as you are working through your ideas and drafting your outline. In the second, you practice for someone and get feedback (Dlugan, 2008). In the third, you put the final changes on the speech.

Start practicing your speech early, as you are working through your ideas, by reading sections aloud as you draft them into your working outline. This will help ensure your speech is fluent and sounds good for the audience. Start to envision the audience while you practice and continue to think about them throughout the practicing process. This will help minimize anxiety when you actually have them sitting in front of you. Once you have completed your research and finished a draft of your outline, you will have already practiced your speech several times, as you were putting it together. Now, you can get feedback on the speech as a whole.

You begin to solicit feedback from a trusted source in the second phase of practicing your speech (Dlugan, 2008). This is the most important phase of practicing, and the one that most speakers do not complete. Beginning speakers may be nervous to practice in front of someone. That is normal. However, review the strategies for managing anxiety discussed earlier in this chapter and try to face that anxiety. After all, you will have to face a full audience when you deliver the speech, so getting used to speaking in front of someone can only help you at this point. Choose someone who will give you constructive feedback on your speech. Before you practice for them, explain the assignment or purpose of the speech. When practicing for a classroom speech, you may even want to give the person the assignment guidelines or a feedback sheet that has some key things for them to look for. Ask them for feedback on content and delivery. Almost anyone is good at evaluating delivery, but it is more difficult to evaluate content. In addition, in most cases, the content of your speech will be account for more of your grade. Also, begin to time your speech at this point, so you can determine if it meets any time limits that you have.

In addition to practicing for a trusted source for feedback, you may want to audio or video record your speech (Dlugan, 2008). This can be useful because it provides an objective record that you can then compare with the feedback you got from your friend and to your own evaluation of your speech. The most important part of this phase is incorporating the feedback you receive into your speech. If you practice for someone, get feedback, and then do not do anything with the feedback, then you have wasted your time and theirs. Use the feedback to assess whether or not you met your speaking goals. Was your thesis supported? Was your specific purpose met? Did your speech conform to any time limits that were set? Based on your answers to these questions, you may need to make some changes to your content or delivery, so do not put this part of practicing off to the last minute. Once the content has been revised as needed, draft your speaking outline and move on to the next phase of practice.

During the third and final phase of practice, you are putting the final changes on your speech. You should be familiar with the content based on your early practice sessions. You have also gotten feedback and incorporated that feedback into the speech. Your practice sessions at this point should pre-create, as much as possible, the conditions in which you will be giving your speech. You should have your speaking outline completed so you can practice with it. It is important to be familiar with the content on your note cards or speaking outline so you will not need to rely on it so much during the actual delivery. You may also want to practice in the type of clothing you will be wearing on speech day. This can be useful if you are wearing something you do not typically wear—a suit for example—so you can see how it might affect your posture, gestures, and overall comfort level.

If possible, at least one practice session in the place you will be giving the speech can be very helpful; especially if it is a room you are not familiar with. Make sure you are practicing with any visual aids or technology you will use so you can be familiar with it and it does not affect your speech fluency. (Dlugan, 2008).Continue to time each practice round. If you are too short or too long, you will need to go back and adjust your content some more. Always adjust your content to fit the time limit; do not try to adjust your delivery. Trying to speed talk or stretch things out to make a speech faster or longer is a mistake that will ultimately hurt your delivery, which will hurt your credibility. The overall purpose of this phase of practicing is to minimize surprises that might throw you off on speech day.

Vocal Delivery

Vocal delivery includes components of speech delivery that relate to your voice. These include rate, volume, pitch, articulation, pronunciation, and fluency. Our voice is important to consider when delivering our speech for two main reasons. First, vocal delivery can help us engage and interest the audience. Second, vocal delivery helps ensure we communicate our ideas clearly.

Speaking for Engagement

We have all had the displeasure of listening to an unengaging speaker. Even though the person may care about his or her topic, an unengaging delivery that does not communicate enthusiasm will translate into a lack of interest for most audience members (Davis, 2021). Although a speaker can be visually engaging by incorporating movement and gestures, a flat or monotone vocal delivery can be sedating or even annoying. Incorporating vocal variety in terms of rate, volume, and pitch is key to being a successful speaker.

Rate of speaking refers to how fast or slow you speak (Barnard, 2018). If you speak too fast, your audience will not be able to absorb the information you present. If you speak too slowly, the audience may lose interest. The key is to vary your rate of speaking in a middle range, staying away from either extreme, in order to keep your audience engaged. In general, a higher rate of speaking signals that a speaker is enthusiastic about his or her topic. Speaking slowly may lead the audience to infer that the speaker is uninterested, uninformed, or unprepared to present his or her own topic. These negative assumptions, whether they are true or not, are likely to hurt the credibility of the speaker (Barnard, 2018). The goal is to speak at a rate that will interest the audience and will effectively convey your information. Speaking at a slow rate throughout a speech would likely bore an audience, but that is not a common occurrence.

Volume refers to how loud or soft your voice is. As with speaking rate, you want to avoid the extremes of being too loud or too soft, but still vary your volume within an acceptable middle range (Packard, 2020). When speaking in a typically sized classroom or office setting that seats about twenty-five people, using a volume a few steps above a typical conversational volume is usually sufficient. When speaking in larger rooms, you will need to project your voice. You may want to look for nonverbal cues from people in the back rows or corners, like leaning forward or straining to hear, to see if you need to adjust your volume more. Obviously, in some settings, a microphone will be necessary so the entire audience can hear you. Like rate, audiences use volume to make a variety of judgments about a speaker. Sometimes, softer speakers are judged as meek (Packard, 2020). This may lead to lowered expectations for the speech or less perceived credibility. Loud speakers may be seen as overbearing or annoying, which can lead audience members to disengage from the speaker and message. Be aware of the volume of your voice and, when in doubt, increase your volume a notch, since beginning speakers are more likely to have an issue of speaking too softly rather than too loudly.

Pitch refers to how high or low a speaker’s voice is. As with other vocal qualities, there are natural variations among people’s vocal pitch. Unlike rate and volume, we have less control over pitch. For example, males generally have lower pitched voices than females. Despite these limitations, each person still has the capability to change their pitch across a range large enough to engage an audience. Changing pitch is a good way to communicate enthusiasm and indicate emphasis or closure (Scotti, 2015). In general, our pitch goes up when we are discussing something exciting. Our pitch goes down slightly when we emphasize a serious or important point. Lowering pitch is also an effective way to signal transitions between sections of your speech or the end of your speech, which cues your audience to applaud and avoids an awkward ending.

Of the vocal components of delivery discussed so far, pitch seems to give beginning speakers the most difficulty. It is as if giving a speech temporarily numbs their ability to vary their pitch. Record yourself practicing your speech to help determine if the amount of pitch variety and enthusiasm you think you convey while speaking actually comes through. Speakers often assume that their pitch is more varied and their delivery more enthusiastic than the audience actually perceives it to be (Scotti, 2015). Many students note this on the self-evaluations they write after viewing their recorded speech.

Vocal Variety

Overall, the lesson to take away from this section on vocal delivery is that variety is key. Vocal variety includes changes in your rate, volume, and pitch that can make you look more prepared, seem more credible, and be able to engage your audience better (Moore, 2015). Employing vocal variety is not something that takes natural ability or advanced skills training. It is something that beginning speakers can start working on immediately and everyone can accomplish. The key is to become aware of how you use your voice when you speak, and the best way to do this is to record yourself (Moore, 2015). We all use vocal variety naturally without thinking about it during our regular conversations, and many of us think that this tendency will translate over to our speaking voices. This is definitely not the case for most beginning speakers. Unlike in your regular conversations, it will take some awareness and practice to use vocal variety in speeches. I encourage students to make this a delivery priority early on. Since it is something anyone can do, improving in this area will add to your speaking confidence, which usually translates into better speeches and better grades further on.

Speaking for Clarity

In order to be an effective speaker, your audience should be able to understand your message and digest the information you present (Rampton, 2021). Audience members will make assumptions about our competence and credibility based on how we speak. As with other aspects of speech delivery, many people are not aware that they have habits of speech that interfere with their message clarity. Since most of our conversations are informal and take place with people we know, many people do not make a concerted effort to articulate every word clearly and pronounce every word correctly (Rampton, 2021). Most of the people we talk to either do not notice our errors or do not correct us if they do notice. Since public speaking is generally more formal than our conversations, we should be more concerned with the clarity of our speech.

Articulation

Articulation refers to the clarity of sounds and words we produce. If someone is articulate, they speak words clearly, and speakers should strive to speak clearly. Poor articulation results when speakers do not speak clearly (Ward, 2020). For example, a person may say dinnt instead of didn’t , gonna instead of going to , wanna instead of want to , or hunnerd instead of hundred . Unawareness and laziness are two common challenges to articulation. As with other aspects of our voice, many people are unaware that they regularly have errors in articulation. Recording yourself speak and then becoming a higher self-monitor are effective ways to improve your articulation. Laziness, on the other hand, requires a little more motivation to address. Some people just get in the habit of not articulating their words well. Both mumbling and slurring are examples of poor articulation. In informal settings, this type of speaking may be acceptable, but in formal settings, it will be evaluated negatively. It will hurt a speaker’s credibility. Perhaps the promise of being judged more favorably is enough to motivate a mumbler to speak more clearly.

When combined with a low volume, poor articulation becomes an even greater problem. Doing vocal warm-ups like the ones listed in Section 10.1 “Managing Public Speaking Anxiety” or tongue twisters can help prime your mouth, lips, and tongue to articulate words more clearly. When you notice that you have trouble articulating a particular word, you can either choose a different word to include in your speech or you can repeat it a few times in a row in the days leading up to your speech to get used to saying it.

Pronunciation

Unlike articulation, which focuses on the clarity of words, pronunciation refers to speaking words correctly, including the proper sounds of the letters and the proper emphasis (Shtern, 2017). Mispronouncing words can damage a speaker’s credibility, especially when the correct pronunciation of a word is commonly known. We all commonly run into words that we are unfamiliar with and therefore may not know how to pronounce. Here are three suggestions when faced with this problem. First, look the word up in an online dictionary. Many dictionaries have a speaker icon with their definitions, and when you click on it, you can hear the correct pronunciation of a word. Some words have more than one pronunciation—for example, Caribbean —so choosing either of the accepted pronunciations is fine. Just remember to use consistently that pronunciation to avoid confusing your audience. If a word does not include an audio pronunciation, you can usually find the phonetic spelling of a word, which is the word spelled out the way it sounds.

Second, there will occasionally be words that you cannot locate in a dictionary. These are typically proper nouns or foreign words. In this case, use the “phone-a-friend” strategy. Call up the people you know who have large vocabularies or are generally smart when it comes to words, and ask them if they know how to pronounce it. If they do, and you find them credible, you are probably safe to take their suggestion.

Third, “fake it ‘til you make it” should only be used as a last resort. If you cannot find the word in a dictionary and your smart friends do not know how to pronounce it, it is likely that your audience will also be unfamiliar with the word. In that case, using your knowledge of how things are typically pronounced, decide on a pronunciation that makes sense and confidently use it during your speech. Most people will not question it. In the event that someone does correct you on your pronunciation, thank him or her for correcting you and adjust your pronunciation.

Fluency refers to the flow of your speaking. To speak with fluency means that your speech flows well and that there are not many interruptions to that flow. Two main disfluencies or problems affect the flow of a speech. Fluency hiccups are unintended pauses in a speech that usually result from forgetting what you were saying, being distracted, or losing your place in your speaking notes. Fluency hiccups are not the same as intended pauses, which are useful for adding emphasis or transitioning between parts of a speech. While speakers should try to minimize fluency hiccups, even experienced speakers need to take an unintended pause sometimes to get their bearings or to recover from an unexpected distraction. Fluency hiccups become a problem when they happen regularly enough to detract from the speaker’s message.

Verbal fillers are words that speakers use to fill in a gap between what they were saying and what they are saying next (Hennessy, 2019). Common verbal fillers include um , uh , ah , er , you know , and like . The best way to minimize verbal fillers is to become a higher self-monitor and realize that you use them. Many students are surprised when they watch the video of their first speech and realize they said “um” thirty times in three minutes. Gaining that awareness is the first step in eliminating verbal fillers, and students make noticeable progress with this between their first and second speeches (Hennessy, 2019). If you do lose your train of thought, having a brief fluency hiccup is better than injecting a verbal filler, because the audience may not even notice the pause or may think it was intentional.

9.3 Physical Delivery

Physical delivery.

Many speakers are more nervous about physical delivery than vocal delivery. Putting our bodies on the line in front of an audience often makes us feel more vulnerable than putting our voice out there. Yet most audiences are not as fixated on our physical delivery as we think they are. Knowing this can help relieve some anxiety, but it does not give us a free pass when it comes to physical delivery. We should still practice for physical delivery that enhances our verbal message. Physical delivery of a speech involves nonverbal communication through the face and eyes, gestures, and body movements.

Physical Delivery and the Face

We tend to look at a person’s face when we are listening to them (Hoffler, 2016). Again, this often makes people feel uncomfortable and contributes to their overall speaking anxiety. Many speakers do not like the feeling of having “all eyes” on them, even though having a room full of people avoiding making eye contact with you would be much more awkward. Remember, it is a good thing for audience members to look at you, because it means they are paying attention and interested. Audiences look toward the face of the speaker for cues about the tone and content of the speech.

Facial Expressions

Facial expressions can help bring a speech to life when used by a speaker to communicate emotions and demonstrate enthusiasm for the speech (Hoffler, 2016). As with vocal variety, we tend to use facial expressions naturally and without conscious effort when engaging in day-to-day conversations. Yet many speakers’ expressive faces turn “deadpan” when they stand in front of an audience. Some people naturally have more expressive faces than others do have—think about the actor Jim Carey’s ability to contort his face as an example. However, we can also consciously control and improve on our facial expressions to be speakers that are more effective. As with other components of speech delivery, becoming a higher self-monitor and increasing your awareness of your typical delivery habits can help you understand, control, and improve your delivery. Although you should not only practice your speech in front of a mirror, doing so can help you get an idea of how expressive or unexpressive your face is while delivering your speech.

Facial expressions help set the emotional tone for a speech, and it is important that your facial expressions stay consistent with your message (Hoffler, 2016). In order to set a positive tone before you start speaking, briefly look at the audience and smile. A smile is a simple but powerful facial expression that can communicate friendliness, openness, and confidence. Facial expressions communicate a range of emotions and are associated with various moods or personality traits.

For example, combinations of facial expressions can communicate that a speaker is tired, excited, angry, confused, frustrated, sad, confident, smug, shy, or bored, among other things. Even if you are not bored, for example, a slack face with little animation may lead an audience to think that you are bored with your own speech, which is not likely to motivate them to be interested. So make sure your facial expressions are communicating an emotion, mood, or personality trait that you think your audience will view favorably. Also, make sure your facial expressions match with the content of your speech. When delivering something lighthearted or humorous, a smile, bright eyes, and slightly raised eyebrows will nonverbally enhance your verbal message. When delivering something serious or somber, a furrowed brow, a tighter mouth, and even a slight head nod can enhance that message. If your facial expressions and speech content are not consistent, your audience could become confused by the conflicting messages, which could lead them to question your honesty and credibility.

Eye Contact

Eye contact is an important element of nonverbal communication in all communication settings. Eye contact can also be used to establish credibility and hold your audience’s attention (Barnard, 2017). We often interpret a lack of eye contact to mean that someone is not credible or not competent, and as a public speaker, you do not want your audience thinking either of those things. Eye contact holds attention because an audience member who knows the speaker is making regular eye contact will want to reciprocate that eye contact to show that they are paying attention. This will also help your audience remember the content of your speech better, because acting as if we are paying attention actually leads us to pay attention and better retain information.

Norms for eye contact vary among cultures (Barnard, 2017). Therefore, it may be difficult for speakers from countries that have higher power distances or are more collectivistic to get used to the idea of making direct and sustained eye contact during a speech. In these cases, it is important for the speaker to challenge himself or herself to integrate some of the host culture’s expectations and for the audience to be accommodating and understanding of the cultural differences.

Physical Delivery and the Body

Have you ever gotten dizzy as an audience member because the speaker paced back and forth? Anxiety can lead us to do some strange things with our bodies, like pacing, that we do not normally do, so it is important to consider the important role that your body plays during your speech. We call extra movements caused by anxiety nonverbal adaptors . Most of them manifest as distracting movements or gestures. These nonverbal adaptors, like tapping a foot, wringing hands, playing with a paper clip, twirling hair, jingling change in a pocket, scratching, and many more, can definitely detract from a speaker’s message and credibility. Conversely, a confident posture and purposeful gestures and movement can enhance both.

Posture is the position we assume with our bodies, either intentionally or out of habit. Although people, especially young women, used to be trained in posture, often by having them walk around with books stacked on their heads, you should use a posture that is appropriate for the occasion while still positioning yourself in a way that feels natural. In a formal speaking situation, it is important to have an erect posture that communicates professionalism and credibility (Clayton, 2018). However, a military posture of standing at attention may feel and look unnatural in a typical school or business speech. In informal settings, it may be appropriate to lean on a table or lectern, or even sit among your audience members (Clayton, 2018). Head position is also part of posture. In most speaking situations, it is best to keep your head up, facing your audience. A droopy head does not communicate confidence. Consider the occasion important, as an inappropriate posture can hurt your credibility.

Gestures include arm and hand movements. We all go through a process of internalizing our native culture from childhood. An obvious part of this process is becoming fluent in a language. Perhaps less obvious is the fact that we also become fluent in nonverbal communication, gestures in particular. We all use hand gestures while we speak, but we didn’t ever take a class in matching verbal communication with the appropriate gestures; we just internalized these norms over time based on observation and put them into practice. By this point in your life, you have a whole vocabulary of hand movements and gestures that spontaneously come out while you are speaking. Some of these gestures are emphatic and some are descriptive (Koch, 2007).

Emphatic gestures are the most common hand gestures we use, and they function to emphasize our verbal communication and often relate to the emotions we verbally communicate (Toastmasters International, 2011). Pointing with one finger or all the fingers straight out is an emphatic gesture. We can even bounce that gesture up and down to provide more emphasis. Moving the hand in a circular motion in front of our chest with the fingers spread apart is a common emphatic gesture that shows excitement and often accompanies an increased rate of verbal speaking. We make this gesture more emphatic by using both hands. Descriptive gestures function to illustrate or refer to objects rather than emotions (Toastmasters International, 2011). We use descriptive gestures to indicate the number of something by counting with our fingers or the size, shape, or speed of something. Our hands and arms are often the most reliable and easy-to-use visual aids a speaker can have.

While the best beginning strategy is to gesture naturally, you also want to remain a high self-monitor and take note of your typical patterns of gesturing. If you notice that you naturally gravitate toward one particular gesture, make an effort to vary your gestures more. You also want your gestures to be purposeful, not limp or lifeless.

Sometimes movement of the whole body, instead of just gesturing with hands, is appropriate in a speech. When students are given the freedom to move around, it often ends up becoming floating or pacing, which are both movements that comfort a speaker by expending nervous energy but only serve to distract the audience (Toastmasters International, 2011). Floating refers to speakers who wander aimlessly around, and pacing refers to speakers who walk back and forth in the same path. To prevent floating or pacing, make sure that your movements are purposeful. Many speakers employ the triangle method of body movement where they start in the middle, take a couple steps forward and to the right, then take a couple steps to the left, then return to the center. Obviously, you do not need to do this multiple times in a five- to ten-minute speech, as doing so, just like floating or pacing, tends to make an audience dizzy.

To make your movements appear more natural, time them to coincide with a key point you want to emphasize or a transition between key points. Minimize other movements from the waist down when you are not purposefully moving for emphasis. Speakers sometimes tap or shuffle their feet, rock, or shift their weight back and forth from one leg to the other. Keeping both feet flat on the floor, and still, will help avoid these distracting movements (Toastmasters International, 2011).

Credibility and Physical Delivery

Audience members primarily take in information through visual and auditory channels. Just as the information you present verbally in your speech can add to or subtract from your credibility, nonverbal communication that accompanies your verbal messages affects your credibility.

Professional Dress and Appearance

No matter what professional field you go into, you will need to consider the importance of personal appearance (Caffrey, 2020). Although it may seem petty or shallow to put so much emphasis on dress and appearance, impressions matter, and people make judgments about our personality, competence, and credibility based on how we look. In some cases, you may work somewhere with a clearly laid out policy for personal dress and appearance. In many cases, the suggestion is to follow guidelines for “business casual.”

Despite the increasing popularity of this notion over the past twenty years, people’s understanding of what business casual means is not consistent (Caffrey, 2020). The formal dress codes of the mid-1900s, which required employees to wear suits and dresses, gave way to the trend of business casual dress, which seeks to allow employees to work comfortably while still appearing professional. While most people still dress more formally for job interviews or high-stakes presentations, the day-to-day dress of working professionals varies.

Visual Aids and Delivery

Visual aids play an important role in conveying supporting material to your audience. They also tie to delivery, since using visual aids during a speech usually requires some physical movements. It is important not to let your use of visual aids detract from your credibility (Beqiri, 2018). Many good speeches are derailed by posters that fall over, videos with no sound, and uncooperative PowerPoint presentations.

Figure 9.1: Systematic desensitization can include giving more public speeches, taking communication courses, or imagining public speaking scenarios. William Moreland. 2019. Unsplash license . https://unsplash.com/photos/GkWP64truqg

Figure 9.2: Vocal warm-up exercises. Andrea Piacquadio. 2020. Pexels license . https://www.pexels.com/photo/man-in-red-polo-shirt-3779453/

Figure 9.3: Primary phases to the practice process. Kindred Grey. 2022. CC BY 4.0 .

Figure 9.4: Three facets of speaking for clarity. Kindred Grey. 2022. CC BY 4.0 .

Figure 9.5: Facial expressions set the tone for a speech, and should be consistent with your message. Afif Kusuma. 2021. Unsplash license . https://unsplash.com/photos/F3dFVKj6q8I

Figure 9.6: To make your movements appear natural, time them to coincide with a key point. Product School. 2019. Unsplash license . https://unsplash.com/photos/S3hhrqLrgYM

Section 9.1

Allen, M., Hunter, J. E., & Donohue, W. A. (1989). Meta-analysis of self-report data on the effectiveness of public speaking anxiety treatment techniques. Communication Education, 38 (1), 54–76. https://doi.org/10.1080/03634528909378740

Bodie, G. D. (2010). A racing heart, rattling knees, and ruminative thoughts: Defining, explaining, and treating public speaking anxiety. Communication Education, 59 (1), 70–105. https://doi.org/10.1080/03634520903443849

Motley, M. T. (2009). COM therapy. In J. A. Daly, J. C. McCroskey, J. Ayres, T. Hopf, and D. M. Ayers Sonandré (Eds.), Avoiding communication: Shyness, reticence, and communication apprehension (pp. 379-400) (3rd ed.). Hampton Press.

Priem, J. S., & Haunani Solomon, D. (2009). Comforting apprehensive communicators: The effects of reappraisal and distraction on cortisol levels among students in a public speaking class. Communication Quarterly, 57 (3), 259-281.

Section 9.2

Barnard, D. (2018, January 20). Average speaking rate and words per minute . https://virtualspeech.com/blog/average-speaking-rate-words-per-minute

Davis, B. (2021, June 1). Why is audience engagement important? https://www.mvorganizing.org/why-is-audience-engagement-important/

Hennessy, C. (2019, March 27). Verbal filler: How to slow the flow . https://www.throughlinegroup.com/2019/03/27/verbal-filler-how-to-slow-the-flow/

LibreTexts. (2021, February 20). Methods of speech delivery . https://socialsci.libretexts.org/Bookshelves/Communication/Public_Speaking/Exploring_Public_Speaking_(Barton_and_Tucker)/11%3A_Delivery/11.02%3A_Methods_of_Speech_Delivery

Moore, K. (2015, January 13). Public speaking tips: Use vocal variety like a pro! https://coachkiomi.com/best-public-speaking-tips-use-vocal-variety/

Packard, D. (2020, July 13). Speaking up: How to increase the volume of your voice . https://packardcommunications.com/speaking-up-how-to-increase-the-volume-of-your-voice/

Rampton, J. (2021, July 27). Learning to speak with clarity . https://www.calendar.com/blog/learning-to-speak-with-clarity/

Scotti, S. (2015, December 1). Vocal delivery: Take command of your voice . https://professionallyspeaking.net/vocal-delivery-take-command-of-your-voice-part-one/

Shtern, A. (2017, April 17). The importance of good pronunciation . https://shaneschools.com/en/the-importance-of-good-pronunciation/

Section 9.3

Barnard, D. (2017, October 24). The importance of eye contact during a presentation . https://virtualspeech.com/blog/importance-of-eye-contact-during-a-presentation

Beqiri, G. (2018, June 21). Using visual aids during a presentation or training session . https://virtualspeech.com/blog/visual-aids-presentation

Caffrey, A. (2020, February 25). The importance of personal appearance . http://www.publicspeakingexpert.co.uk/importanceofpersonalappearance.html

Clayton, D. (2018, October 31). The importance of good posture in public speaking . https://simplyamazingtraining.co.uk/blog/good-posture-public-speaking

Hoffler, A. (2016, June 7). Why facial expressions are important in public speaking . https://www.millswyck.com/2016/06/07/the-importance-of-facial-expression/

Koch, A. (2007). Speaking with a purpose (7th ed.). Pearson, 2007.

Toastmasters International. (2011). Gestures: Your body speaks . https://web.mst.edu/~toast/docs/Gestures.pdf

Fear or anxiety experience by a person due to real or perceived communication with another person or persons. This is a fear or anxiety that involves several types of communication not limited to public speaking.

Type of communication apprehension that produces physiological, cognitive, and behavioral reactions in people when faced with a real or imagined presentation

A type of cognitive restructuring that encourages people to think of public speaking as conversation rather than a performance

When a speaker has little or no time to prepare a speech

Speaking from a well written or printed document that contains the entirety of a speech

Completely memorizing a speech and delivering it without notes

Memorizing the overall structure and main points of a speech and then speaking from keyword/key-phrase notes

Refers to how fast or slow you speak

Refers to how loud or soft you speak

Refers to how high or low a speaker’s voice is

Changes in your rate, volume, and pitch that make you sound more prepared and credible

Refers to the clarity of sounds and words you pronounce

Whether you say the words correctly

Refers to the flow of your speaking

Unintended pauses in a speech that usually result from forgetting what you were saying, being distracted, or losing your place in speaking

The umms, uhhs, and other linguistic pauses of conversation

The feelings expressed on a person’s face

The act of looking directly into one another’s eyes

Extra movements caused by anxiety (i.e., tapping your foot, wringing your hands, playing with a paperclip, twirling hair, or scratching)

The position in which someone holds their body when standing or sitting

A movement of part of the body, especially a hand or the head, to express an idea or meaning

Communication in the Real World Copyright © by Faculty members in the School of Communication Studies, James Madison University is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License , except where otherwise noted.

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12 Delivery: A Recipe for Great Speaking

Megan orcholski, university of wisconsin-milwaukee, learning objectives.

• Understand the importance of delivery and its impact on public speaking.
• Learn what tools create delivery and have a basic understanding of how to use them.
• Be better prepared to deliver a speech!

Imagine you go to a restaurant and order a dish that sounds delicious.  When they bring you the food, it is cooked without care, unseasoned, and slopped onto your plate. It doesn’t look or taste very good. You’re hungry, so you eat it. It still has nutritional value, but you don’t enjoy it. You probably won’t remember this meal, and if you do, you will probably only remember how bad it was. When food is cooked, there is a lot of thought that goes into how the person eating the food (the audience) will feel when they eat it. Delivery is similar, as it is the vehicle for how an audience consumes a speech. The audience will get the speech whether it’s perfectly seasoned or thrown together without care. You have the opportunity as a speaker to make your content and performance appetizing to your audience!

Delivery can be thought of as the “icing on the cake,” but let’s break that down. Can you eat cake without icing? Sure. But icing is intended to complement the cake, make it look pretty, and taste better. Similarly, bad delivery can call attention to itself or make the cake worse. As a good friend of mine says, excellent delivery can enhance the content and make it taste sweeter.

Delivery is not always valued as an essential part of presentations by speakers. For example, have you ever had a teacher who was incredibly boring, didn’t look at you, or stumbled through their lectures? You, as the audience, probably wished they had practiced their delivery. To an audience, delivery is important. It can be the difference between an audience tolerating what you are saying and an audience really understanding, enjoying, and remembering your content.

Often, speakers in my class treat delivery like a magical talent that some people are lucky enough to have and others don’t. However, delivery skills can be learned by practice. Imagine speaking to someone who says, “I’m bad at downhill skiing.” You may reply, “Do you ski a lot?” or “Have you taken any lessons?” If someone does not practice and learn basic skills, they cannot expect to do well at a skill like skiing. Speaking is also a skill. It is something which you can practice, train, and improve. Yes, there are certainly some individuals for whom strong delivery seems to come naturally, but anyone can be an effective presenter if they are willing to practice. You do not have to like public speaking to be good at it. So get ready to get great at gifting your messages to audiences!

How to Effectively Use Your Voice

Vocalics also known as paralanguage, refers to the pieces of oral communication which convey meaning beyond the words. Have you heard the proverb, “It’s not what you say, but how you say it?” Vocalics is referring to the “how.” There are five distinct vocalics: volume, pitch, rate, articulation, and pronunciation. The first three (volume, pitch, and rate)  are nonverbal components that are present in both oral and verbal communication. Oral, referring to the mouth, can be any sound or noise. Let’s say your blowing air out of your lips, making a loud sigh or humming, you are still using volume, pitch, and rate even though you aren’t saying words. Volume, pitch, and rate work nonverbally or in connection with the words to create meaning. The final two vocalics, articulation and pronunciation, are only present in verbal communication, as they address how words are formed and emphasized.

Vocalics , also known as paralanguage, refers to the pieces of oral communication which convey meaning beyond the words.

Think of vocalics as the basic ingredients of delivery. By learning how to utilize them, you can make unlimited types of delivery dishes. Having an understanding of how vocalics work and the main things they communicate will allow you to have more control over how you are communicating with your audience.

Volume has to do with how loud, or soft, something is. This is probably a pretty familiar concept, but you may not have thought deeply about how volume functions as a communication tool. Volume is associated with power and control. When a person gets louder, it is often because they want to be heard. Imagine a child who is trying to get the attention of busy adults or a customer trying to get the attention of a server at a crowded restaurant. Increasing volume is a way for a speaker to direct focus to themselves. However, the relationship between volume and power is more complicated. Being louder does not necessarily translate to more power. Instead, volume can work in complex ways to create meaning. Sure, getting louder or yelling can communicate importance or control, but so too can a drop in volume. For example, when parents are trying to get children to do something, the indication of it getting serious is often when they go from yelling to talking in a soft, controlled, serious manner. I knew as a child that it was when my parents got very quiet was when I was actually in big trouble!

Try It: Talk to Grandma

For a lot of people, an appropriate volume is a huge problem. Even when they think they are loud enough, it can still be a struggle to hear them well enough to easily understand what they are saying. If you have seen the movie Sister Act , think about the scene where Whoopi Goldberg’s character uses visualization to get the young singer to be loud enough and find her voice. Visualization may work for you too. Start by visualizing an older relative or friend who doesn’t hear very well. Imagine they are coming to see you speak. They will want to be able to hear you. In your head, place them behind the last row of the audience. If you are always making sure they can hear you from behind the last person, your volume should be adequate for the size of the audience and space.

When using volume as a tool of communication, speakers must consider projection. When you are speaking for an audience, you want to be loud enough to be heard. This volume often requires speakers to adjust how they project sound and focus their sound towards a target. [i] If you have had any music or theater training, you probably already understand the basics of focusing and directing your sound. You will want to have strong breath support to properly project. This breath support can be achieved by making sure you are not breathing shallowly with your shoulders, but rather pulling air all the way down to your diaphragm or about two inches below your belly button.

To get louder, people often use the throat and increase how hard the vocal cords are working, but this can strain the voice and also produce a stressed sound. A better way to achieve increased projection is to pull in a lot of air using your diaphragm so that more air can flow over your vocal cords. Your breath support will help you be able to control your volume.

Finally, you will want to focus your projection or have motivation in your volume. We do this all the time, like when we are at a sporting event and cheering your favorite player or when you are at a loud party and want to have a conversation with one person. [ii] You will adjust your volume to match your speaking situation. In these cases, the direction of your projection helps aid your volume in communicating intention and meaning. Use changes in volume meaningfully and deliberately to focus communication, emphasize ideas, or make yourself heard.

Try It: Using your Diaphragm

Breath support is crucial for projecting your voice without straining your vocal cords.  To make sure you are breathing deeply enough, place your hand below your belly button.  When you fill yourself with air, your hand should rise.  To start, try laying down.  This technique can help you to breathe deeply and relax.  You can also see your hand move!  If you find that your shoulders or chest are moving, you are probably not breathing deeply enough.  To help, visualize that you are pulling from your toes.  Your toes are not part of the breathing process, but thinking about drawing from your whole body can help deepen your breath.

Pitch deals with where your voice is resonating on the musical scale. If you start humming, a musician would be able to match the tone of your hum on their musical instrument. All of us have a pitch we naturally tend to. Our pitch is based on both the make-up of our body, specifically the length of one’s vocal folds and size of the vocal tract, and our socialization. Pitch is determined by how much your vocal folds are vibrating.  Vibrating fast at a high cycle produces a higher pitch, whereas fewer vibrations create a lower pitch. [i]  While our biology determines our abilities and range, a person may also vary or control their pitch based on cultural and social roles.   Pitch is often used to communicate gender, as the physiological makeup is connected to sex. Female voices are, on average, about an octave higher than male voices. This claim is a generalization and can vary based on the individual. But this idea was demonstrated on a daily basis before everyone had a cell phone and the main phone used was a house phone. If a person unfamiliar with the house called, they had to rely solely on a person’s pitch to determine gender and age. Many of us, who grew up with a house phone, have a story of being mistaken for someone else in the household or being labeled with a gender we don’t identify with. Though our bodies may limit our pitch, we do have the ability to utilize pitch variation to give meaning to our words.

As with the other vocalics, pitch gets more interesting when it changes. Intonation  refers to how your pitch rises and falls, creating vocal variety. When pitch rises, the voice communicates uncertainty or indecisiveness. This can be seen when we ask questions. However, some people tend to go up at the end of their sentences even when it is not a question. [ii] For example, imagine saying the phrase “I like your shirt” to a friend. Try it right now with your tone going up at the end. Now say it with your tone staying the same or coming down. Your intonation drastically changes the meaning.

Intonation refers to how your pitch rises and falls, creating vocal variety.

As a speaker, you want to be careful you are not communicating hesitancy or uncertainty when you intend to communicate confidence. Similarly, the dropping of pitch communicates certainty or finality. An example of this is in the Wizard of Oz when the Winkie guards are marching outside of the Wicked Witch’s castle. You can hear them sing, “O-Ee-Yah! Eoh-Ah!” [iii] Not only can you hear them change their intonation throughout the song, but their pitch lowers at the end of the phrase, creating finality to what may otherwise be meaningless sounds.

Try It: Play Around

Speakers do not tend to use as much vocal variety as they are capable of because they are not aware of how much variation they could have. One way to explore pitch is to specifically practice trying different tonal changes when you are speaking. First, to warm up, make noise all the way up and down the tonal scale. Start by making a high pitch and then falling to as low as you can comfortably go. Then go back up. (If you have a piano, you can plunk out notes or do scales). Once you’ve established your range, then pick a line or two in your speech, use the Pledge of Allegiance, or anything else you know very well. Try to speak those sentences in at least ten different ways. Each time, change your tone to play with how you could say the line or phrase. Pay attention to how your tone will impact the audience’s understanding of what you are saying. Focusing on your impact can be especially important on the last line of an argument or the end of the speech. Working to bring your pitch up in the middle of the sentence and dropping it at the end for finality can help you finish strong.

At its most basic, rate deals with speed, specifically how quickly or how slowly the words are spoken. This speed not only deals with the sounds within a word, but also the spaces between words. The speed at which words are spoken is connected to perceptions of emotional control. A fast rate is associated with uncontrolled or extreme emotion, whereas a slow rate is associated with controlled emotion. Think of an excited child trying to tell you a story. Their quick pace may sound frantic or frenzied. Now contrast that with how President Obama spoke during his public speeches. He typically has a very deliberate pace that communicated his command of the situation. You will want to pay attention to your rate in general, but you are also able to vary your rate to communicate meaning. For example, when you have something that is very important, slowing down the rate can help the point come across as important to the audience.

Speaking too quickly is a common problem, but you can train yourself to speak slower. Unfortunately, trying to “be slower!” doesn’t usually help. One tip is to think of putting little tiny spacers between your words. This way, it is easier to be understood, even at a fast pace. It’s like a friendship bracelet–if you put all of the beautiful, glamorous beads together, it looks gaudy. So, you separate them by clear or white spacer beads, making the beauty easier to look at and more fluid. By giving your words tiny spaces around them, your articulation will be stronger, and your words will be easier to understand. Some students also benefit from simply writing “pause” or “breath” on their note cards. These words can remind you to slow your rate, even if you are nervous during your speech.

Pacing can be an effective way of creating meaning and allowing your audience to absorb those meanings. A well-placed pause or giving more time to an explanation can help your audience understand and retain the information you are telling them. Your speaking rate is especially important because your audience is trying to mentally digest what you are saying. They cannot control the speed with which they receive the information, but you can help your audience have time to absorb and process information by being conscious of your rate.

Speakers often throw out information without much thought to the speed or pacing. Think about spoon-feeding a baby. Baby’s don’t have much control over how fast they receive their food. If you feed them too fast, they will cough and choke, and baby food will potentially come out their nose! When you feed a baby, you adjust your speech based on how long it takes the baby to taste, swallow, and enjoy the food. You want to do the same thing with your audience. Pay attention to how they are reacting and how they are absorbing the information. Observation is especially important during transitions of points or topics. Have you ever fed a baby a bite of peas and then a bite of bananas? It’s hilarious. The baby makes weird funny faces because their expectations were violated—they were expecting peas and got bananas instead. When you switch food, you often take a pause, maybe give the baby a sip of water. You want them to know you are moving to a different food. Similarly, a speaker should utilize their delivery to lead the audience from one point to the next. By paying attention to your pacing, your audience will be able to retain and remember more of your information.

Try It: Object Toss

One way to help you with your pacing is to picture your words as tangible objects going toward your audience. To practice this, get a bowl of cotton balls, pennies, scarves, or other lightweight objects. While you are practicing your speech, toss the objects toward a pretend audience (a blanket works great for this). However, you have to toss and speak at the same pace! This action shows a speaker very quickly how fast they are going. Now, one potential risk of this exercise is that you may start to find a rhythm with your tossing that may lull you into an unnatural speaking rhythm. You want your rate to sound natural and conversational, so once you get the pace under control, stop physically tossing and work to speak at that comfortable pace.

Articulation and Pronunciation

Articulation deals with how the words come out of your mouth, specifically how the words are shaped. Pronunciation is articulation combined with cultural influences to create ways of saying words that are identifiable to specific regions or groups of people. While two separate concepts, they often work in tandem when we are dealing with language. As a speaker, you want to make sure the audience can understand you. Paying attention to how you form your words can help you avoid mumbling or slurring your words together.

Pronunciation is grounded in culture and expectations can vary depending on your audience and specific speaking context. A dialect, which refers to how a person or group specifically forms their words and arranges their grammar, may impact how you are communicating with your audience. You may want to be aware if the audience has a similar or different dialect than you. For example, if you grew up in the Midwest, you may refer to Pepsi as “pop” with the o sounding more like an a. Whereas, those in the south would refer to it as a “coke” with a long o sound. And then there is the rest of the nation who say “soda.”  People often forget they have a dialect and will sometimes view other dialects as inferior. But everyone has a dialect that delineates from ethnic heritage as well as regional locations. Being aware of dialect is important in public speaking because parts of your dialect may not be familiar to a group who uses a different one. You may end up using a term common to you, but unfamiliar to your audience. You may also pronounce a word in a way that the audience wouldn’t understand. By being aware of these issues, you can address them in your presentation if necessary.

Try It: All it Takes is a Pencil

If you are struggling with articulation or worried you are mumbling, a pencil can help your mouth realize how it’s forming words. Put the pencil in your mouth horizontally, and bite down on it. Say your speech with the pencil in your mouth until your words can be completely understood. Once you are understandable, pull the pencil out of your mouth WHILE YOU ARE TALKING. You should be able to feel the difference. This exercise can help train the muscles how to properly enunciate.

Vocal Variety

While there are different vocalics, they function together to create meaning and vocal variety . Be aware of how volume, pitch, rate, articulation, and pronunciation are working together in your speech to communicate to the audience. What does it do to a sentence when you get quieter, slow down, and drop your pitch all at the same time? How about getting louder, speeding up, and raising your pitch all while over articulating? These tools are excellent for helping to craft meaning beyond your words. Being aware of how they interact with each other can increase your ability to utilize them for making meaning when you are speaking.

Types of Vocalics

Volume has to do with how loud, or soft, something is.

Pitch deals  with where your voice is resonating on the musical scale.

Rate deals with speed, specifically how quickly or how slowly the words are spoken.

Articulation deals with how the words come out of your mouth, specifically how the words are shaped.

Pronunciation is grounded in culture and expectations can vary depending on your audience and specific speaking context.

Vocal variety is when there are different vocalics being used, and they function together to create meaning.

How to Effectively Use your Body

To develop strong delivery skills, speakers need to realize the extent of the body’s power. Your body is an incredibly complex tool that is continuously making meaning. To start to understand this, do some people watching. What can you determine about a person based on the way they stand or how they move? Do you know how they are feeling based on their facial expressions? Beginning speakers are often quick to take their body for granted and not consciously employ choices of movement or expression. To better understand the tools of physical delivery, we will discuss kinesics and the multiple parts of nonverbal communication. Then, we will discuss proxemics or your body in relation to other objects, before ending with a discussion of appearance.

Similar to the vocalics, your body movements add to the words you are saying.  Kinesics refers to how the body is interpreted as nonverbal communication and how physical movements are able to communicate on their own. Think about how often you move your body and what those movements signal to those around you. From popping your hip and crossing your arms to communicate impatience to a late friend, waving at a neighbor as you pass by, or even initiating a hug to a loved one, the movement of our bodies transmits meaning to those observing us. The significance of kinesics is heightened in a public speaking context because of the specific nature and focus of the presentation.

Kinesics refers to how the body is interpreted as nonverbal communication and how physical movements are able to communicate on their own.

Most of us have a basic understanding of posture , even if just from being told to “stand up straight” as a kid. However, posture is more than just standing up straight. It deals with the arrangement of your bones and muscles so that each area is allowed to do its job to its best ability. Good posture allows your body to support and control its structure without unnecessary tension in your frame or strain in the muscles. [i]

To think about your posture as a speaker, it’s helpful to think of the ranges in which your body could arrange itself. The first range is contraction to expansion. How broad are you letting your shoulders expand? How much space are you allowing your arms to take up? The amount of space you take up communicates to the audience. The next range is withdrawal and approach.  Are you leaning forward or sinking back as you speak? When you move in your speech, is it toward or away from the audience? While this happens while walking, withdrawal and approach can also be communicated while standing. Think of how a lean forward communicates advancement whereas leaning back tends to communicate moving away.

Finally, general body orientation, or where all of your parts are in relationship to each other, is important. A neutral body posture is when both feet are flat on the floor, weight is balanced, arms hang gently, and muscles are relaxed. A neutral body posture is not the way most people tend to stand. Many people pop their hip or cross their legs. These stances do not provide a strong foundation to pull breath and initiate movement. As with all of the other components of delivery, there is not an ultimate right or wrong way to stand. Rather, thinking about your stance in relation to your message and audience is the most important consideration.

Try It: Roll it Up and Pull the String

Walk around a mall for a bit and you will be amazed by the popped hips, crossed legs, leaning, and general disregard for a balanced and strong posture. However, when you’re giving a speech, you want your body to look powerful and confident. Instead of forcing your body into an unnatural position, help your body find perfect posture on its own. Stand up straight and find balance with your weight equally distributed between both legs. Picture your spine as building blocks and, starting at your head, roll your spine down block by block until you are comfortably doubled over (do not stretch beyond your capabilities). Here, breathe deeply a few times. As you breathe, feel your back rise and fall with the inhale and exhale. Then slowly, block by block, roll back up until your head is gently floating on tip of your neck. Picture a string connected to your spine that comes out of the top of your head. By gently “pulling” that string at the end, your body should naturally lift into the correct posture. You don’t want to be tense. It may help to think “Bones up, Muscles down.”

While all of the pieces of our body are important for communicating, our arms and hands are arguably the most moveable and versatile. They can help enhance the emotional impact of your verbal message. Gestures are when our arms and hands use their different types of movements to create emphasis, meaning, and symbols. Two of the most well-known categories are emblems and illustrators. Understanding emblems and illustrators can help you know more about how your gestures are communicating. An emblem happens when the body creates something which can be interpreted as a verbal word or phrase. For example, holding your index finger and your middle finger into a “V” with the other fingers closed can be interpreted as the peace sign or the number 2. To be an emblem, Steven R. Brydon and Michael D. Scott argue a gesture must do three things: [i]

• It must have specific meaning for the audience members.
• It must be used intentionally by the speaker to purposely generate meaning.
• It must be easily translated into a few words.

Emblems are very specific to the context. For example, signaling to a train or truck driver by making a fist with a bent elbow and pumping it up and down means “honk your horn.” But that same gesture after scoring a goal in a soccer game can mean “YES!”

Emblems are also very connected to culture. Because of this, you will want to be aware of what meaning you are communicating with your emblem. For example, most of us know that connecting your thumb and index finger into a circle with your other fingers flared up means okay in the United States. However, if you did the same gesture in Japan it means “money” and in France, it means “zero” or “worthless.”

Illustrators are similar to emblems, but instead of being directly translated, they aid the verbal messages and are more generalized meanings. For example, you can describe how big or small an object is, but it is even more effective to also show with your hands. The visualization is aided because of how your motions connect to what you are saying. To demonstrate the importance of illustrators, attempt to give directions or describe something specific without using your hands. It’s very difficult to do!

Types of Gestures

An emblem happens when  the body creates something which can be interpreted as a verbal word or phrase.

Illustrators are similar to emblems, but instead of being directly translated, they aid the verbal messages and are more generalized meanings.

Facial Expressions

Faces are fantastic places for expression and communication.  Facial expressions are when a speaker uses their face to communicate. The face is often completely forgotten as a communicative space. Speakers should be very aware of their face to both increase their communication and prevent sending unintentional messages to the audience. When thinking about facial expressions, it’s important to avoid a blank or unexpressive face. You also don’t want to rely on one facial expression the whole time. Like your vocal tone, your face helps convey meaning. You want it to match your topic and change with the specific information in your speech.  Smiling, for example, is incredibly underused. Many speakers get nervous about speaking and forget the elemental power of a smile. Obviously, there are times and topics for which a smile would not be the appropriate facial expression. But just as we do in conversations with our friends, do not be afraid to use your face to help communicate.

Eye Contact

Eye contact is important for establishing a connection and communicating with the audience.  Eye contact is when the speaker meaningfully connects to the audience with their eyes. The first step to utilizing eye contact is to know your information well enough to be able to speak while making eye contact. This step may seem like common sense, but it can be incredibly difficult to do. Most beginning speakers rely very heavily on their notes or manuscript. I have often told students that I’m jealous of the podium or notecard because it gets all their attention! It may seem scary to look up at the audience, but sustained eye contact has the power to make you feel both physically and emotionally closer to each other. [i] In Western culture, eye contact works to establish a connection, communicate confidence, and affirm credibility.

Once you’re able to look up at the audience, it is important to practice looking directly in the eyes of the audience members. You cannot fake eye contact! If you can see your audience, they will know whether you are actually looking at them or if you are looking over the top of their heads. [ii]  Direct eye contact is especially important if it is a smaller audience. If it is a larger audience or if you are on a lighted stage and can’t see the individuals in the audience, you will still want to direct your energy at specific spots to make it feel personal.  There is no set time for how long to hold eye contact, as it is another variable which changes with the situation and circumstances.  However, most speakers think they are holding their eye contact for longer than they are.  Audiences gain a tremendous amount of energy and connection through eye contact, so making sure you are holding your eye contact for a significant amount of time is important.

Try It: Holding Eye Contact

One of my favorite mentors from college does this activity in class to show how really effective eye contact should make you feel. He will look at someone and say “Hi! You are my favorite. You are the only person I care about in this room. All these other people don’t mean anything to me. I have to look over there for a minute, but I’ll be right back…don’t forget you’re my favorite!” Then he looks to the next person and says, “Hi! You’re my favorite. You’re the only person I care about in this room…” After three or four people you understand how eye contact can make you feel like you are important and being spoken to at the individual level.[1]  To practice eye contact, rehearse in front of objects with eyes. Obviously, a practice audience is the best. But if you don’t have one, you can use stuffed animals, pictures, posters, or anything that has eyes you can connect with. Set a few up around the room and practice playing connect the dots with your eyes while you speak. This will help you practice moving your attention from person to person instead of glancing at the wall, the clock, the floor on your way from one individual to another.

Make your Movement Matter

To make choices about your movement, you first need to be conscious of your body while speaking. I once watched a student twirl the lanyard from the keys in his pocket for most of his speech. When he saw the video, he was shocked because he had no memory of what his hands were doing during the speech. The brain is complicated and tricky. You need to train your brain to recognize and control what your body is doing while you speak. This training is comparable to a basketball player doing layups over and over or a baseball player practicing their swing. You want to know the movements so well that your muscle memory takes over while you are speaking. Many people will either not move at all or move for no particular reason.

Remember, movement helps aid in the communication process. In the same way, you are carefully selecting your words, you also want to choose your movements. If you don’t have a justified reason to move, you do not need to move. Save your energy for when the movement aids your message. One visualization that helps me is picturing my body as full of energy. That energy has to be used for certain things, such as making a sound to say the words, thinking about what comes next, and moving my head to have good eye contact. Sometimes the body does things that waste energy. Many people have ineffective habits, such as crossing legs, leaning on the podium, or pacing. Personally, I sway. If left to my own devices, I would sway the entire time I teach a course. Which would be incredibly distracting and unnecessary, not to mention tiring. So, I employ body consciousness to focus that energy into my words instead of wasting it swaying. This consciousness can take a lot of practice and mental energy. However, by employing body control and making conscious movements, you can increase your audience connection and enhance your topic.

Parts of Kinesics 

Posture is the arrangement of your bones and muscles so that each area of the body is allowed to do its job to its best ability.

Gestures are when our arms and hands use their different types of movements to create emphasis, meaning, and symbols.

Facial expressions are when a speaker uses their face to communicate.

Eye contact is when the speaker meaningfully connects to the audience with their eyes.

Proxemics deals with space and location, specifically with how close humans are to each other. There is certainly a physical aspect to how bodies move together in spaces.  There is also a cultural connection to proxemics. Think about how you are around certain people. You probably have a specific comfortable distance you usually stand away from people, and that distance most likely varies based on who the other person is. You may also have that one friend who has no personal space and will talk very close to you.

Proxemics deals with space and location, specifically with how close humans are to each other.

Proxemics is important in public speaking. If a podium or table is in the room, you will need to make a choice whether to stand behind, in front, or move the object out of the way. You do not want to be too far away from our audience, as a connection with the audience is important. However, you also don’t want to be too close, potentially making your audience uncomfortable or cutting off eye contact to parts of your audience. If you choose to move during your speech, pay attention when you are moving away and when you are moving toward them. Increasing or decreasing your distance during specific parts of your speech can enhance your message.

How you look matters, but I often find my students oversimplify this idea. There isn’t one way to look or appear. My students frequently ask if they have to “dress up” for their speeches. I point out that appearance doesn’t appear anywhere in my grading rubric, but appearance impacts a speaker’s ethos. It is more important that you are thinking critically about your speaking appearance than relying on one way to always look.

When you have to speak in public, consider the details of the situation. Is there anything specific you should wear to the occasion? How will your clothing communicate? Will it interact with your meaning? In an advanced public speaking course I taught, an experienced public speaker who showed up to every speech day in a full suit and pantyhose. This student was a self-proclaimed nerd and a huge Trekkie, so for a humorous speech assignment, she chose the topic of Star Trek. In the feedback session, a classmate said, “it’s too bad you don’t have a Star Trek uniform. That would have really added to your speech.” The student’s face fell—of course she owned a uniform! But, it had never occurred to her to wear it because she was so used to dressing up for speeches. For her final speech, she wore her Star Trek uniform and noted how it was the first public speech she’d ever given in anything other than a suit, citing that as part of her growth. As long as you are critically thinking about your appearance during a speech, you will be able to make conscious choices about what to wear.

Types of Preparation and Delivery

There are four styles of delivery that tend to be most useful for public speaking: manuscript, memory, impromptu, and extemporaneous.

Speaking from a Manuscript

In my experience, speaking from a manuscript is the type of delivery people tend to want to try. I have had students say it makes them feel more safe and comfortable to have every word planned out. That is an advantage of speaking from a manuscript. Manuscript speaking should be used in cases where getting the exact words correct are very important. In cases of intense or emotional speaking, a manuscript can also be the best delivery method. I had the opportunity to give my father’s eulogy when I was 21. This was an instance when I choose to use a manuscript in order to have a very well-constructed speech in an emotional time. There may be formal contexts where a manuscript would be preferred or follows the norms of the occasion. Former President Obama is an excellent example of someone who employs manuscript speaking in emotional times like after the Sandy Hook Elementary School shooting. A manuscript allowed the president to be comforting even in the face of tragedy.

If you plan to speak from a manuscript, you need to be aware of the challenges this type of speaking creates.  Effectively speaking from a manuscript is harder than most people anticipate. Remember, the words are only part of the issue. As we have seen in this chapter, there are so many other components that go into delivery. Reading from a manuscript often causes speakers to talk very fast and not look up enough to connect with the audience. Because of this, manuscript speaking often leads to an uninteresting or disconnected performance. But, this does not mean manuscript delivery can’t be done well. Delivery from a manuscript can be effective with a significant amount of time and practice.

Speaking from Memory

There are some instances that may benefit from a memorized speech . For example, you may find yourself in a situation where memorization is required, such a speaking contest. You may find times you don’t want to use notes, such as at a wedding giving a toast. Memorization can be very beneficial, especially if the speech is short or the material is very familiar to you.  First, memorization is the method that allows for the most audience connection. Since you don’t notes or a script to look at, you can engage your body, face, and eyes with the audience the entire time. Practicing your material thoroughly can put the speaker at ease.

But, like manuscript speaking, people greatly underestimate how much work it takes to speak from memory effectively. Different people have varying abilities when it comes to memorizing, but it almost always takes longer to memorize than people anticipate. You can’t just memorize the words, but rather you must know the material deeply in order to confidently speak from memory. Additionally, while the payoff can be great, so is the risk. Even with a lot of practice, speaking from memory may increase nerves and there is always a chance of a forgetting the material.  Even if a speaker is well rehearsed, blanking in the moment is possible. You will want to practice blanking and know how to handle it if it happens. Finally, you will need to work hard to speak in the moment. While this method does allow you the most freedom with your voice and body in the moment, it is common to sound over-rehearsed or on autopilot. Make sure you are staying in the moment by really talking to your audience instead of at them.

Try It: Tips for Memorizing

• The more you can do to help your brain remember, the easier it will be to learn your speech. One way to help is to color-code your script by point. If your intro is one color, your first point is a different color and so on, it will help your brain remember the pieces of your speech. Another way to help is to stand in the places you plan to give each point. If you plan to move, placing your color-coded part in that place to help you associate the words with the space can be very effective. This process mimics how Greek orators memorized long stories and passages. They would walk, associating the ideas with where they were.
• Combine content memorization with word for word memorization. Use your outline to memorize the flow of ideas, the main points and where they go. Then, if you mess up or forget the individual words in a spot, you will be able to default to talking about the main ideas or jumping to the next part you remember.
• Practice in multiple contexts. Moving contexts will help your brain recall in many different circumstances. If you only ever practice in the car, your body will not be used to standing to deliver. Practicing in multiple spaces and for actual people can help increase the trustworthiness of the memory recall.

Impromptu Speaking

Impromptu speaking happens when a person has little or no time to prepare for the speaking situation. You may be thinking that this mode of delivery sounds terrifying, but you actually already practice impromptu speaking quite often. Anytime someone asks you for a short introduction about yourself, you speak to a group about yourself for a few minutes; or, when someone asks what you thought of the movie you just saw and you give a detailed answer, you are employing impromptu speaking. This method is not one that should be chosen for a speech you have time to or are required to prepare. Instead, think of this more as a skill or a recognition of circumstance to improve your speaking in these moments.

One key to impromptu speaking is to practice active listening. If you are in a meeting or a class where you know you may be called on to share your thoughts, intensely listening to what is happening and mentally engaging in the ideas will help you formulate your answer if someone asks you to talk. Anticipating impromptu opportunities can always be helpful in mentally preparing. I have been to several funerals and memorials where they open up the floor for people to share memories or say a few words. In these cases, I start thinking about what I want to say in advance by going over the order of my brief message in my head. In some cases, you may even want to jot down a few quick notes to help you stay focused.

Extemporaneous Speaking

The definition of extemporaneous speaking is to speak from limited notes. Extemporaneous speaking often gets confused with impromptu or off-the-cuff speaking, with people assuming you don’t have to prepare much before the speech. But, extemporaneous speaking is actually an engaged process that forces you to do a lot of research, organizing, and writing before you actively practice your delivery. There are several advantages of extemporaneous speaking. First, you are prepared but flexible in the moment. This level of preparation can prevent you from sounding robotic and encourage you to react to your specific audience in the speaking moment. Second, this type of speaking allows you opportunities to connect with the audience while not having to rely on your memory recall to know every word. Finally, you can adapt to your audience and the situation. If the audience laughs or reacts really well to something, you can mention it or add a reaction. If you are running out of time, you can make adjustments quickly to make sure you get out the most important information with the remaining speaking time.

The main disadvantage of extemporaneous speaking is that most people are not familiar with this process and it takes some getting used to. Beginning speakers, even if they are attempting extemporaneous speaking, will often make outlines with too many details and not practice enough which usually turns into reading a script. The process for practicing a strong extemporaneous speech can feel very different than other types of speaking methods. Instead of spending the majority of the time crafting each word, you need to practice talking. This practice can feel non-intuitive to writers or people who want their speech to sound perfect. Instead of writing every word, you want to craft a strong outline to use while you speak. Then, you want to stand up and practice it. I will say that again so you really believe me—stand up and try it!! Do not wait until you think you have everything perfect. You will run out of time, as it will never be perfect. And, practicing will help you make your outline stronger. Strengthening your outline with help you speak better in the moment. Go back and forth until you think you have a strong grasp on the concepts and can speak from your notes in the strong way you practiced.

This type of delivery is often the most effective and the one you will probably utilize the most beyond speaking classes. I highly encourage you to learn this skill and to practice it.  You want to have a grasp of all of the styles of delivery. If you are in a class, that is a great place to practice extemporaneous speaking and get better at it. That way you understand and can use the multiple methods of delivering speeches. Extemporaneous speaking is often the most employed style in prepared speeches. It is what you will likely use in your job or at events you’ve been asked to speak. Learning how to do it well will be incredibly useful.

Remember, the most important thing is to choose the method that fits you and the situation best. You may also want to consider your strengthens and weaknesses as a speaker. The more you are critically thinking about the speech and it’s circumstances, the better qualified you are to make choices about how to best get your message to the audience.

Delivery and Audience Connection

You are not a tv.

Many speakers suffer from what I have termed “the TV effect.” Have you ever noticed your TV doesn’t care about you? If you are watching it and you have to leave to get a snack, the TV just keeps on playing. It doesn’t wait, and it doesn’t pause. Or, you laugh out loud at something in a show. The TV doesn’t pause for your laughter or even recognize you have laughed. At times, speakers act this way. They are nervous and just want to get the speech done. So, they get up and go! However, the brilliance of performance is how we can adjust in the moment and react to what is happening in our current situation. Your speaking is enhanced by the audiences’ reactions, the space you are speaking in, and how you are performing in the moment. Keep working to utilize the tools in this chapter to enhance your delivery during live performances.

You are not a train

The fear of doing something “wrong” often prevents speakers from achieving an audience connection. They are afraid they will mess up. I’ve even seen speakers ask to “start over” as if I am in control of them. Speakers often act like they are a train on train tracks. When it’s time to go, they go! They are chugging along, not looking up, not pausing, not paying attention to the audience, because they are afraid they will mess up and fall off the tracks. If a train is disturbed in its route, it doesn’t have a lot of options. It can go forward, backward, or just fall over. You are not on train tracks. Rather, you are in a field on a fairly trampled path. You have crafted the way to go but may veer off for one reason or another. If that happens, pick some berries, and find a way back to the path. Your audience may think that’s part of the journey or might be pleasantly surprised by the detour.

You are a tour guide!

Remember, your speech is a new destination where your audience has never been, and you are their tour guide. If you throw them onto the bus, hit the gas at 100 miles an hour, and never point out the sights, they are not going to enjoy the tour. You have the power to make it enjoyable for them. Help them onto the bus. Make sure they are comfortable. Connect with them. Go at a decent pace for them, so they don’t feel like you’re going to “crash.” Remember, that pace might be different than you want to go as the driver. Have you ever ridden with someone who is driving just a little too fast? They know they are in control because they are driving. But, the passenger does not necessarily feel comfortable. Adjust your pace with the audience in mind. Point out the important parts of your speech using emphasis. Make sure they can hear you. By being a good tour guide, your audience will definitely enjoy the trip!

Being yourself

When learning how to speak, speakers often fall into a few delivery traps when they are trying to deliver the speech “correctly.” They rely on reading or ignore their audience. Even when they conquer some of these basic delivery strategies, they still revert back and sound like a generic speaker. They fall into vocal patterns and don’t choose the pacing for their material or audience. They sound fine on the surface, but they don’t sound like themselves. In an attempt to do the speech “right,” speakers end up not actually being effective because they are not making conscious choices with themselves and the audience in mind.

Even if you are nervous, keep working to channel the verbal and physical qualities that are unique to you. Audiences want personality. Do not be afraid to let yours come through. You do not need to sound scripted or robotic to be an effective speaker. In fact, most people prefer someone who they can tell is a person beyond the confines of the speaking moment. One thing that can help you relax into being your engaging self is to think of yourself as an audience member. What do you enjoy? How do you want to be talked to? If you don’t enjoy monotone speaking (and few do), then work to have vocal variety. If you don’t want to work to hear and understand the words, work to be loud enough.  If you prefer someone who is smiling, connected and engaging you, then work to be that person! You have the power to be entertaining! It takes practice, but you are capable of engaging the audience as yourself.

Audience participation

It is tempting to think of a speech as a speaker standing in front of an audience dumping information on them. But, as we have learned in this chapter, delivering a speech is an interactive performance that involves both the speaker and the audience. The level of audience participation may vary based on the speech and situation. For example, there may be times you ask questions to the audience that you actually want them to answer. Make sure you are patient and give them enough time to answer, as they may be used to answering a speaker’s questions.

Regulators ,  or gestures that control the flow of interaction can be used here. This may involve head nodding or moving your arms in a way to encourage your audience to participate. You may even find yourself in situations where there is a question and answer session as part of your speaking opportunity. The more you know about your topic, the more at ease you will be during this period. It is common to fear that an audience member might ask a question and you don’t know the answer. If this happens, there is no need to fake your way through an answer. Just explain how you don’t have that specific information and potentially discuss where they could find it.

Regulators  are gestures that control the flow of interaction.

Actively listening to the question posed will help you formulate an answer. Don’t be afraid to be short and sweet. Often by that time, the audience has sat through your whole speech. While there are certainly times and occasions for drawn-out answers and discussions, be aware of how long you take to answer. They may be looking for a short supplement to what you already covered.

You have the power!

In the end, remember you are in charge of your vocal and physical choices as a speaker. It doesn’t always feel that way, but with practice and exercises, you will gain more awareness of what your voice and body are doing during a speech. Then, you will be able to make conscious choices to control them in order to make your speech more impactful. By working on delivery alongside the construction of your speech, you ensure your audience with be engaged and listening to you. Your practicing will help get your audience interested in your topic, retain what you are saying, and think deeply about your concepts.

Stand up, Speak out Copyright © 2017 by Josh Miller; Marnie Lawler-Mcdonough; Megan Orcholski; Kristin Woodward; Lisa Roth; and Emily Mueller is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

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Learning Objectives

• Identify the four methods of speech delivery.
• Evaluate the strengths and weaknesses of each delivery method.
• Discuss strategies for making speech practice sessions more effective.

There are many decisions that must be made during the speech-making process. Making informed decisions about delivery can help boost your confidence and manage speaking anxiety. In this section, we will learn some strengths and weaknesses of various delivery methods and how to make the most of your practice sessions.

Delivery Methods

Different speaking occasions call for different delivery methods. While it may be acceptable to speak from memory in some situations, lengthy notes may be required in others. The four most common delivery methods are impromptu, manuscript, memorized, and extemporaneous.

Impromptu Delivery

When using impromptu delivery , a speaker has little to no time to prepare for a speech. This means there is little time for research, audience analysis, organizing, and practice. For this reason, impromptu speaking often evokes higher degrees of speaking anxiety than other delivery types. Although impromptu speaking arouses anxiety, it is also a good way to build public speaking skills. Using some of the exercises for managing speaking anxiety that were discussed earlier in this chapter can help a speaker better manage the challenges of impromptu speaking. Only skilled public speakers with much experience are usually able to “pull off” an impromptu delivery without looking unprepared. Otherwise, a speaker who is very familiar with the subject matter can sometimes be a competent impromptu speaker, because their expertise can compensate for the lack of research and organizing time.

When Mark Twain famously said, “It usually takes me more than three weeks to prepare a good impromptu speech,” he was jokingly pointing out the difficulties of giving a good impromptu speech, essentially saying that there is no such thing as a good impromptu speech, as good speeches take time to prepare. We don’t always have the luxury of preparation, though. So when speaking impromptu, be brief, stick to what you know, and avoid rambling. Quickly organize your thoughts into an introduction, body, and conclusion. Try to determine three key ideas that will serve as the basis of your main points.

In what situations would impromptu speaking be used? Since we’ve already started thinking of the similarities between public speaking and conversations, we can clearly see that most of our day-to-day interactions involve impromptu speaking. When your roommate asks you what your plans for the weekend are, you don’t pull a few note cards out of your back pocket to prompt your response. This type of conversational impromptu speaking isn’t anxiety inducing because we’re talking about our lives, experiences, or something we’re familiar with. This is also usually the case when we are asked to speak publicly with little to no advance warning. For example, if you are at a meeting for work and you are representing the public relations department, a colleague may ask you to say a few words about a recent news story involving a public relations misstep of a competing company. In this case, you are being asked to speak on the spot because of your expertise. A competent communicator should anticipate instances like this when they might be called on to speak, so they won’t be so surprised. Of course, being caught completely off guard or being asked to comment on something unfamiliar to you creates more anxiety. In such cases, do not pretend to know something you don’t, as that may come back to hurt you later. You can usually mention that you do not have the necessary background information at that time but will follow up later with your comments.

Salespeople on home-shopping television shows are masters of impromptu speaking. They obviously have sales training and have built up a repertoire of adjectives and sayings that entice an audience to buy. But they are often speaking impromptu when interacting with a guest on the show or the customers who call in. Their ability to remain animated and fluent in their delivery with little time to prepare comes from much experience. Politicians, lawyers, teachers, journalists, and spokespeople engage in impromptu speaking regularly.

Strengths of Impromptu Delivery

• Content and delivery are spontaneous, which can make the speech more engaging (if a speaker’s anxiety is under control).
• It enhances public speaking skills because speakers have to “think on their feet.”

Weaknesses of Impromptu Delivery

• It is typically the most anxiety-inducing delivery method, since speakers do not have time to prepare or practice the speech.
• Speakers may get off topic or ramble if they did not set up some structure to guide them.
• Speakers may be tempted to overstate or mislead an audience about the extent of their knowledge or expertise if asked to speak about something they aren’t familiar with.

Manuscript Delivery

Speaking from a written or printed document that contains the entirety of a speech is known as manuscript delivery . Manuscript delivery can be the best choice when a speech has complicated information and/or the contents of the speech are going to be quoted or published. Despite the fact that most novice speakers are not going to find themselves in that situation, many are drawn to this delivery method because of the security they feel with having everything they’re going to say in front of them. Unfortunately, the security of having every word you want to say at your disposal translates to a poorly delivered and unengaging speech. Even with every word written out, speakers can still have fluency hiccups and verbal fillers as they lose their place in the manuscript or get tripped up over their words. The alternative, of course, is that a speaker reads the manuscript the whole time, effectively cutting himself or herself off from the audience. One way to make a manuscript delivery more engaging is through the use of a teleprompter. Almost all politicians who give televised addresses use teleprompters. In Figure 10.1 “President Obama’s Teleprompter System” , you can see President Obama’s teleprompter system.

Figure 10.1 President Obama’s Teleprompter System

Newscasters and politicians frequently use teleprompters so they can use manuscript delivery but still engage with the audience.

Wikimedia Commons – CC BY-SA 2.0.

You may not even notice them, as the technology has improved to give the illusion that a speaker is engaged with the audience and delivering a speech from memory. The Plexiglas sheets on poles that surround the president during the inauguration and State of the Union addresses are cleverly hidden teleprompters. Even these useful devices can fail. A quick search for “teleprompter fail” on YouTube will yield many examples of politicians and newscasters who probably wish they had a paper backup of their speech. Since most of us will likely not have opportunities to speak using a teleprompter, great care should be taken to ensure that the delivery is effective. To make the delivery seem more natural, print the speech out in a larger-than-typical font, triple-space between lines so you can easily find your place, use heavier-than-normal paper so it’s easy to pick up and turn the pages as needed, and use a portfolio so you can carry the manuscript securely.

Strengths of Manuscript Delivery

• The speaker can include precise or complex information such as statistics or quotes.
• The entire content of the speech is available for reference during the delivery.
• The speech will be consistent in terms of content and time length, which is beneficial if a speech will be delivered multiple times.

Weaknesses of Manuscript Delivery

• Engagement with the audience is challenging, because the speaker must constantly reference the manuscript (unless a teleprompter is used).
• Speakers are unable to adapt information to audience reactions, since they are confined to the content of the manuscript.
• Speakers may be tempted to read the entire speech because they didn’t practice enough or because they get nervous.
• Speakers who are able to make eye contact with the audience may still sound like they are reading the speech unless they employ proper vocal variety, pacing, and pauses.

Memorized Delivery

Completely memorizing a speech and delivering it without notes is known as memorized delivery . Some students attempt to memorize their speech because they think it will make them feel more confident to not have to look at their notes; however, when their anxiety level spikes at the beginning of their speech and their mind goes blank for a minute, many admit they should have chosen a different delivery method. When using any of the other delivery methods, speakers still need to rely on their memory. An impromptu speaker must recall facts or experiences related to their topic, and speakers using a manuscript want to have some of their content memorized so they do not read their entire speech to their audience. The problem with memorized delivery overall is that it puts too much responsibility on our memory, which we all know from experience is fallible.

When memorizing, most people use rote memorization techniques, which entail reading and then reciting something over and over until it is committed to memory. One major downfall of this technique is its effect on speaking rate. When we memorize this way, we end up going over the early parts of a speech many more times than the later parts. As you memorize one sentence, you add on another, and so on. By the time you’re adding on later parts of your speech, you are likely speed talking through the earlier parts because you know them by heart at that point. As we’ll discuss more later, to prevent bad habits from practice from hurting our speech delivery, speakers should practice a speech the exact way they want to deliver it to their audience. Fast-paced speaking during practice will likely make its way into the actual delivery of the speech. Delivery also suffers when speaking from memory if the speaker sounds like he or she is reciting the speech. Rote memorization tasks that many of us had to do in school have left their mark on our memorized delivery. Being made to recite the pledge of allegiance, the preamble to the Constitution, and so on didn’t enhance our speaking abilities. I’ve observed many students whose speeches remind me of the sound of school children flatly going through the motions of reciting the Pledge of Allegiance. It’s the “going through the motions” impression that speakers should want to avoid.

Memorized delivery is a good option for people like tour guides, who need to move while speaking and be interactive with an audience.

John Lambert Pearson – ”listening” to adam – CC BY 2.0.

Even with much practice, our memories can fail. If you do opt to use memorized delivery, make sure you have several “entry points” determined, so you can pick up at spots other than the very beginning of a speech if you lose your place and have to start again. Memorized delivery is very useful for speakers who are going to be moving around during a speech when carrying notes would be burdensome. Think of the tour guide who showed you around your college campus. As someone who used to give college tours, I can attest to the fact that we all had speeches memorized, which was a good thing. It’s already difficult enough to walk backward while facing a group of people and lead them across roads and up stairs. Think about how dangerous it would be if the tour guide were trying to hold onto and reference a stack of note cards at the same time! In summary, I only recommend memorized delivery in cases where the speech is short (only one to two minutes), the speech is personal (like a brief toast), or the speech will be repeated numerous times (like a tour guide’s spiel), and even in these cases, it may be perfectly fine to have notes. Many students think that their anxiety and/or delivery challenges will be fixed if they just memorize their speech only to find that they are more anxious and have more problems.

Strengths of Memorized Delivery

• Speakers can include precise or complex information such as statistics or quotes (if they have put the time into memorization).
• Speakers can directly engage with the audience without worrying about referencing notes.
• The speech will be consistent in terms of content and time-length, which is beneficial if a speech will be delivered multiple times.

Weaknesses of Memorized Delivery

• It is the most time-consuming delivery method.
• Speakers are unable to adapt information to audience reactions, since they are confined to the content they memorized.
• If speakers lose their place in the speech, they will likely have to start over.
• Since everything is preplanned, it is difficult to make the speech content and delivery seem genuine (i.e., humor may seem “canned” or corny).
• The speech can sound like a recitation if the proper vocal variety and pacing are not used.

Extemporaneous Delivery

Extemporaneous delivery entails memorizing the overall structure and main points of a speech and then speaking from keyword/key-phrase notes. This delivery mode brings together many of the strengths of the previous three methods. Since you only internalize and memorize the main structure of a speech, you don’t have to worry as much about the content and delivery seeming stale. Extemporaneous delivery brings in some of the spontaneity of impromptu delivery but still allows a speaker to carefully plan the overall structure of a speech and incorporate supporting materials that include key facts, quotations, and paraphrased information. You can also more freely adapt your speech to fit various audiences and occasions, since every word and sentence isn’t predetermined. This can be especially beneficial when a speech will be delivered multiple times. The minilectures I give in my classes, for example, are good examples of extemporaneous delivery. Even though I’ve presented the basic content of this chapter dozens of times over the years, each presentation has been different, because I can vary the examples and amount of elaboration that I add to the core content that I’ve memorized. For example, I may spend more time discussing speaking anxiety with a class that has expressed more apprehension about public speaking. I also change the example videos I show to connect to ever-changing current events or popular culture.

When preparing a speech that you will deliver extemporaneously, you will want to start practicing your speech early and then continue to practice as you revise your content. Investing quality time and effort into the speech-outlining process helps with extemporaneous delivery. As you put together your outline, you are already doing the work of internalizing the key structure of your speech. Read parts of your outline aloud as you draft them to help ensure they are written in a way that makes sense and is easy for you to deliver. By the time you complete the formal, full-sentence outline, you should have already internalized much of the key information in your speech. Now, you can begin practicing with the full outline. As you become more comfortable with the content of your full outline, start to convert it into your speaking outline. Take out information that you know well and replace it with a keyword or key phrase that prompts your memory. You’ll probably want to leave key quotes, facts, and other paraphrased information, including your verbal source citation information, on your delivery outline so you make sure to include it in your speech. Once you’ve converted your full outline into your speaking outline, practice it a few more times, making sure to take some time between each practice session so you don’t inadvertently start to memorize the speech word for word. The final product should be a confident delivery of a well-organized and structured speech that is conversational and adaptable to various audiences and occasions.

Strengths of Extemporaneous Delivery

• Speech content and delivery appear more spontaneous and natural, making it more conversational, since the speaker is using a keyword/key-phrase outline.
• Speakers can include quotes or complex information on their speaking outline for easy reference.
• Speakers can adapt information and delivery to specific audiences, occasions, and audience reactions, since they are not confined to the content of a manuscript or what they memorized.

Weaknesses of Extemporaneous Delivery

• Since the speech is so adaptable, it can be difficult to ensure the speech will be the exact same length each time.
• It is perhaps not the best option when exact wording is expected.
• Speakers must find a balance between having too much content on their speaking outline, which may cause them to read, and too little content, which may lead to fluency hiccups.

Practicing Your Speech

Practicing a speech is essential, and practice sessions can be more or less useful depending on how you approach them. There are three primary phases to the practice process. In the first phase, you practice as you’re working through your ideas and drafting your outline. In the second, you practice for someone and get feedback. In the third, you put the finishing touches on the speech.

Start practicing your speech early, as you are working through your ideas, by reading sections aloud as you draft them into your working outline. This will help ensure your speech is fluent and sounds good for the audience. Start to envision the audience while you practice and continue to think about them throughout the practicing process. This will help minimize anxiety when you actually have them sitting in front of you. Once you have completed your research and finished a draft of your outline, you will have already practiced your speech several times as you were putting it together. Now, you can get feedback on the speech as a whole.

You begin to solicit feedback from a trusted source in the second phase of practicing your speech. This is the most important phase of practicing, and the one that most speakers do not complete. Beginning speakers may be nervous to practice in front of someone, which is to be expected. But review the strategies for managing anxiety discussed earlier in this chapter and try to face that anxiety. After all, you will have to face a full audience when you deliver the speech, so getting used to speaking in front of someone can only help you at this point. Choose someone who will give you constructive feedback on your speech, not just unconditional praise or criticism. Before you practice for them, explain the assignment or purpose of the speech. When practicing for a classroom speech, you may even want to give the person the assignment guidelines or a feedback sheet that has some key things for them to look for. Ask them for feedback on content and delivery. Almost anyone is good at evaluating delivery, but it’s more difficult to evaluate content. And, in most cases, the content of your speech will be account for more of your grade or what you will be evaluated on for work than the delivery. Also begin to time your speech at this point, so you can determine if it meets any time limits that you have.

In addition to practicing for a trusted source for feedback, you may want to audio or video record your speech. This can be useful because it provides an objective record that you can then compare with the feedback you got from your friend and to your own evaluation of your speech. The most important part of this phase is incorporating the feedback you receive into your speech. If you practice for someone, get feedback, and then don’t do anything with the feedback, then you have wasted your time and their time. Use the feedback to assess whether or not you met your speaking goals. Was your thesis supported? Was your specific purpose met? Did your speech conform to any time limits that were set? Based on your answers to these questions, you may need to make some changes to your content or delivery, so do not put this part of practicing off to the last minute. Once the content has been revised as needed, draft your speaking outline and move on to the next phase of practice.

You can practice your speech in front of a mirror to gauge your use of facial expressions and gestures. In addition, practice in front of a couple people for feedback.

Tschlunder – Mirror – CC BY-NC-ND 2.0.

During the third and final phase of practice, you are putting the finishing touches on your speech. You should be familiar with the content based on your early practice sessions. You have also gotten feedback and incorporated that feedback into the speech. Your practice sessions at this point should precreate, as much as possible, the conditions in which you will be giving your speech. You should have your speaking outline completed so you can practice with it. It’s important to be familiar with the content on your note cards or speaking outline so you will not need to rely on it so much during the actual delivery. You may also want to practice in the type of clothing you will be wearing on speech day. This can be useful if you are wearing something you don’t typically wear—a suit for example—so you can see how it might affect your posture, gestures, and overall comfort level. If possible, at least one practice session in the place you will be giving the speech can be very helpful, especially if it’s a room you are not familiar with. Make sure you’re practicing with any visual aids or technology you will use so you can be familiar with it and it doesn’t affect your speech fluency. Continue to time each practice round. If you are too short or too long, you will need to go back and adjust your content some more. Always adjust your content to fit the time limit; do not try to adjust your delivery. Trying to speed talk or stretch things out to make a speech faster or longer is a mistake that will ultimately hurt your delivery, which will hurt your credibility. The overall purpose of this phase of practicing is to minimize surprises that might throw you off on speech day.

Some “Dos” and “Don’ts” for Effective Speech Practice Sessions

• Do start practicing sections of your speech early, as you draft your outline.
• Do practice for someone for feedback.
• Do time yourself once a draft of the speech is completed and adjust the speech as needed to conform to time limits.
• Do deliver the speech the way you want it to be when you deliver it for your audience (use the rate, volume, vocal variety, pauses, and emphasis you plan to use on speech day).
• Don’t only practice in front of a mirror (practicing once in front of a mirror can help you gauge your facial expressions and other aspects of delivery, but that shouldn’t be the only way you practice).
• Don’t only practice in your head (we have a tendency to go too fast when we practice in our head, and you need to get practice saying the words of your speech to help lessen fluency hiccups).
• Don’t practice too much. It’s best to practice a few times in the days leading up to the speech, making sure to leave several hours between practice sessions. Practicing too much can lead you to become bored with your content, which could lead to delivery that sounds like a recitation.

Key Takeaways

• The four methods of delivering a speech are impromptu, manuscript, memorized, and extemporaneous delivery.
• Impromptu delivery evokes higher levels of speaking anxiety because a speaker has little to no time to prepare the speech; however, this method can increase public speaking skills for people who enjoy thinking on their feet.
• Manuscript delivery entails speaking from a manuscript that contains a word-for-word transcript of your speech. This delivery method can be good for speeches that contain complex information that will be published or quoted but can be challenging because speakers may read their speech, which lessens engagement with the audience.
• Memorized delivery entails speaking from memory. Speakers with a reliable memory will be able to include specific information and engage the audience freely. This method is the most time-consuming delivery option and may come across as a recitation instead of an engaging speech.
• Extemporaneous delivery entails memorizing the general structure of a speech, not every word, and then delivering the speech from a keyword outline. Having the keyword outline allows a speaker to include specific information and references while remaining adaptable to the occasion and audience since every word isn’t planned out.
• Practicing your speech should occur in three phases. First, practice as you are drafting the outline to help you process through your speech ideas. Second, practice for someone and get feedback and record your speech for self-evaluation. Use this feedback to make appropriate changes to your speech. Third, put the finishing touches on the speech: make needed adjustments to the content to meet time limits, become familiar with your speaking outline, and precreate the conditions of speech day for your final few practice sessions.
• Which delivery methods have you used before? Which did you like the best and why? Which delivery method would you most prefer a speaker to use if you were an audience member and why?
• Have you ever had any “surprises” come up during a speech that you could have prevented with more effective practice sessions? If so, explain. If not, list some surprises that good practice sessions could help prevent.
• Using the suggestions in the chapter, make a timeline for practicing your next speech. Include specific dates and make a list of things you plan to do during each of the three phases of practice.

Public Speaking Copyright © 2023 by University of Nebraska at Omaha is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

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Preparing a Speech

• Organize your speech in a logical sequence: opening, main points, summary.
• Practice and rehearse a speech frequently prior to delivering it. Ask friends to be your audience, or practice in front of a mirror. Be sure to use a timer to help you pace your speech.
• Become familiar with the stage or the setting where the speech will take place. Get a sense of the size of the stage, where any steps or obstacles might be, and where to enter and exit.
• Choose comfortable clothes to wear , but always maintain a professional appearance.
• Visual aids should fit a speech, whether they are funny, serious or technical. The main goal of visual aids is to help the audience understand what is being said, and reinforce the points of a speech in unique and interesting ways.

Helpful Resources

5 simple tips to better speechwriting.

An easy formula for figuring out what to say.

How to Build a Speech

Structure, stories, and word choice are all key to crafting a compelling presentation.

Speech Topics Are Everywhere

Pay attention to your life and the ideas will come.

10 Tips for more productive speech practice.

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14.4: Practicing for Successful Speech Delivery

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Learning Objectives

• Explain why having a strong conversational quality is important for effective public speaking.
• Explain the importance of eye contact in public speaking.
• Define vocalics and differentiate among the different factors of vocalics.
• Explain effective physical manipulation during a speech.
• Understand how to practice effectively for good speech delivery.

Christian Pierret – Speech – CC BY 2.0.

There is no foolproof recipe for good delivery. Each of us is unique, and we each embody different experiences and interests. This means each person has an approach, or a style, that is effective for her or him. This further means that anxiety can accompany even the most carefully researched and interesting message. Even when we know our messages are strong and well-articulated on paper, it is difficult to know for sure that our presentation will also be good.

We are still obligated to do our best out of respect for the audience and their needs. Fortunately, there are some tools that can be helpful to you even the very first time you present a speech. You will continue developing your skills each time you put them to use and can experiment to find out which combination of delivery elements is most effective for you.

What Is Good Delivery?

The more you care about your topic, the greater your motivation to present it well. Good delivery is a process of presenting a clear, coherent message in an interesting way. Communication scholar Stephen E. Lucas tells us:

Good delivery…conveys the speaker’s ideas clearly, interestingly, and without distracting the audience. Most audiences prefer delivery that combines a certain degree of formality with the best attributes of good conversation—directness, spontaneity, animation, vocal and facial expressiveness, and a lively sense of communication (Lucas, 2009).

Many writers on the nonverbal aspects of delivery have cited the findings of psychologist Albert Mehrabian, asserting that the bulk of an audience’s understanding of your message is based on nonverbal communication. Specifically, Mehrabian is often credited with finding that when audiences decoded a speaker’s meaning, the speaker’s face conveyed 55 percent of the information, the vocalics conveyed 38 percent, and the words conveyed just 7 percent (Mehrabian, 1972). Although numerous scholars, including Mehrabian himself, have stated that his findings are often misinterpreted (Mitchell), scholars and speech instructors do agree that nonverbal communication and speech delivery are extremely important to effective public speaking.

In this section of the chapter, we will explain six elements of good delivery: conversational style, conversational quality, eye contact, vocalics, physical manipulation, and variety. And since delivery is only as good as the practice that goes into it, we conclude with some tips for effective use of your practice time.

Conversational Style

Conversational style is a speaker’s ability to sound expressive and to be perceived by the audience as natural. It’s a style that approaches the way you normally express yourself in a much smaller group than your classroom audience. This means that you want to avoid having your presentation come across as didactic or overly exaggerated. You might not feel natural while you’re using a conversational style, but for the sake of audience preference and receptiveness, you should do your best to appear natural. It might be helpful to remember that the two most important elements of the speech are the message and the audience. You are the conduit with the important role of putting the two together in an effective way. Your audience should be thinking about the message, not the delivery.

Stephen E. Lucas defines conversational quality as the idea that “no matter how many times a speech has been rehearsed, it still sounds spontaneous” [emphasis in original] (Lucas, 2009). No one wants to hear a speech that is so well rehearsed that it sounds fake or robotic. One of the hardest parts of public speaking is rehearsing to the point where it can appear to your audience that the thoughts are magically coming to you while you’re speaking, but in reality you’ve spent a great deal of time thinking through each idea. When you can sound conversational, people pay attention.

Eye Contact

Eye contact is a speaker’s ability to have visual contact with everyone in the audience. Your audience should feel that you’re speaking to them, not simply uttering main and supporting points. If you are new to public speaking, you may find it intimidating to look audience members in the eye, but if you think about speakers you have seen who did not maintain eye contact, you’ll realize why this aspect of speech delivery is important. Without eye contact, the audience begins to feel invisible and unimportant, as if the speaker is just speaking to hear her or his own voice. Eye contact lets your audience feel that your attention is on them, not solely on the cards in front of you.

Sustained eye contact with your audience is one of the most important tools toward effective delivery. O’Hair, Stewart, and Rubenstein note that eye contact is mandatory for speakers to establish a good relationship with an audience (O’Hair, Stewart, & Rubenstein, 2001). Whether a speaker is speaking before a group of five or five hundred, the appearance of eye contact is an important way to bring an audience into your speech.

Eye contact can be a powerful tool. It is not simply a sign of sincerity, a sign of being well prepared and knowledgeable, or a sign of confidence; it also has the power to convey meanings. Arthur Koch tells us that all facial expressions “can communicate a wide range of emotions, including sadness, compassion, concern, anger, annoyance, fear, joy, and happiness” (Koch, 2010).

If you find the gaze of your audience too intimidating, you might feel tempted to resort to “faking” eye contact with them by looking at the wall just above their heads or by sweeping your gaze around the room instead of making actual eye contact with individuals in your audience until it becomes easier to provide real contact. The problem with fake eye contact is that it tends to look mechanical. Another problem with fake attention is that you lose the opportunity to assess the audience’s understanding of your message. Still, fake eye contact is somewhat better than gripping your cards and staring at them and only occasionally glancing quickly and shallowly at the audience.

This is not to say that you may never look at your notecards. On the contrary, one of the skills in extemporaneous speaking is the ability to alternate one’s gaze between the audience and one’s notes. Rehearsing your presentation in front of a few friends should help you develop the ability to maintain eye contact with your audience while referring to your notes. When you are giving a speech that is well prepared and well rehearsed, you will only need to look at your notes occasionally. This is an ability that will develop even further with practice. Your public speaking course is your best chance to get that practice.

Effective Use of Vocalics

Vocalics , also known as paralanguage, is the subfield of nonverbal communication that examines how we use our voices to communicate orally. This means that you speak loudly enough for all audience members (even those in the back of the room) to hear you clearly, and that you enunciate clearly enough to be understood by all audience members (even those who may have a hearing impairment or who may be English-language learners). If you tend to be soft-spoken, you will need to practice using a louder volume level that may feel unnatural to you at first. For all speakers, good vocalic technique is best achieved by facing the audience with your chin up and your eyes away from your notecards and by setting your voice at a moderate speed. Effective use of vocalics also means that you make use of appropriate pitch, pauses, vocal variety, and correct pronunciation.

If you are an English-language learner and feel apprehensive about giving a speech in English, there are two things to remember: first, you can meet with a reference librarian to learn the correct pronunciations of any English words you are unsure of; and second, the fact that you have an accent means you speak more languages than most Americans, which is an accomplishment to be proud of.

If you are one of the many people with a stutter or other speech challenge, you undoubtedly already know that there are numerous techniques for reducing stuttering and improving speech fluency and that there is no one agreed-upon “cure.” The Academy Award–winning movie The King’s Speech did much to increase public awareness of what a person with a stutter goes through when it comes to public speaking. It also prompted some well-known individuals who stutter, such as television news reporter John Stossel, to go public about their stuttering (Stossel, 2011). If you have decided to study public speaking in spite of a speech challenge, we commend you for your efforts and encourage you to work with your speech instructor to make whatever adaptations work best for you.

Volume refers to the loudness or softness of a speaker’s voice. As mentioned, public speakers need to speak loudly enough to be heard by everyone in the audience. In addition, volume is often needed to overcome ambient noise, such as the hum of an air conditioner or the dull roar of traffic passing by. In addition, you can use volume strategically to emphasize the most important points in your speech. Select these points carefully; if you emphasize everything, nothing will seem important. You also want to be sure to adjust your volume to the physical setting of the presentation. If you are in a large auditorium and your audience is several yards away, you will need to speak louder. If you are in a smaller space, with the audience a few feet away, you want to avoid overwhelming your audience with shouting or speaking too loudly.

Rate is the speed at which a person speaks. To keep your speech delivery interesting, your rate should vary. If you are speaking extemporaneously, your rate will naturally fluctuate. If you’re reading, your delivery is less likely to vary. Because rate is an important tool in enhancing the meanings in your speech, you do not want to give a monotone drone or a rapid “machine-gun” style delivery. Your rate should be appropriate for your topic and your points. A rapid, lively rate can communicate such meanings as enthusiasm, urgency, or humor. A slower, moderated rate can convey respect, seriousness, or careful reasoning. By varying rapid and slower rates within a single speech, you can emphasize your main points and keep your audience interested.

Pitch refers to the highness or lowness of a speaker’s voice. Some speakers have deep voices and others have high voices. As with one’s singing voice range, the pitch of one’s speaking voice is determined to a large extent by physiology (specifically, the length of one’s vocal folds, or cords, and the size of one’s vocal tract). We all have a normal speaking pitch where our voice is naturally settled, the pitch where we are most comfortable speaking, and most teachers advise speaking at the pitch that feels natural to you.

While our voices may be generally comfortable at a specific pitch level, we all have the ability to modulate, or move, our pitch up or down. In fact, we do this all the time. When we change the pitch of our voices, we are using inflections . Just as you can use volume strategically, you can also use pitch inflections to make your delivery more interesting and emphatic. If you ordinarily speak with a soprano voice, you may want to drop your voice to a slightly lower range to call attention to a particular point. How we use inflections can even change the entire meaning of what we are saying. For example, try saying the sentence “I love public speaking” with a higher pitch on one of the words—first raise the pitch on “I,” then say it again with the pitch raised on “love,” and so on. “ I love public speaking” conveys a different meaning from “I love public speaking,” doesn’t it?

There are some speakers who don’t change their pitch at all while speaking, which is called monotone . While very few people are completely monotone, some speakers slip into monotone patterns because of nerves. One way to ascertain whether you sound monotone is to record your voice and see how you sound. If you notice that your voice doesn’t fluctuate very much, you will need to be intentional in altering your pitch to ensure that the emphasis of your speech isn’t completely lost on your audience.

Finally, resist the habit of pitching your voice “up” at the ends of sentences. It makes them sound like questions instead of statements. This habit can be disorienting and distracting, interfering with the audience’s ability to focus entirely on the message. The speaker sounds uncertain or sounds as though he or she is seeking the understanding or approval of the listener. It hurts the speaker’s credibility and it needs to be avoided.

The effective use of pitch is one of the keys to an interesting delivery that will hold your audience’s attention.

Pauses are brief breaks in a speaker’s delivery that can show emphasis and enhance the clarity of a message. In terms of timing, the effective use of pauses is one of the most important skills to develop. Some speakers become uncomfortable very quickly with the “dead air” that the pause causes. And if the speaker is uncomfortable, the discomfort can transmit itself to the audience. That doesn’t mean you should avoid using pauses; your ability to use them confidently will increase with practice. Some of the best comedians use the well-timed pause to powerful and hilarious effect. Although your speech will not be a comedy routine, pauses are still useful for emphasis, especially when combined with a lowered pitch and rate to emphasize the important point you do not want your audience to miss.

Vocal Variety

Vocal variety has to do with changes in the vocalics we have just discussed: volume, pitch, rate, and pauses. No one wants to hear the same volume, pitch, rate, or use of pauses over and over again in a speech. Your audience should never be able to detect that you’re about to slow down or your voice is going to get deeper because you’re making an important point. When you think about how you sound in a normal conversation, your use of volume, pitch, rate, and pauses are all done spontaneously. If you try to overrehearse your vocalics, your speech will end up sounding artificial. Vocal variety should flow naturally from your wish to speak with expression. In that way, it will animate your speech and invite your listeners to understand your topic the way you do.

Pronunciation

The last major category related to vocalics is pronunciation , or the conventional patterns of speech used to form a word. Word pronunciation is important for two reasons: first, mispronouncing a word your audience is familiar with will harm your credibility as a speaker; and second, mispronouncing a word they are unfamiliar with can confuse and even misinform them. If there is any possibility at all that you don’t know the correct pronunciation of a word, find out. Many online dictionaries, such as the Wiktionary ( http://wiktionary.org ), provide free sound files illustrating the pronunciation of words.

Many have commented on the mispronunciation of words such as “nuclear” and “cavalry” by highly educated public speakers, including US presidents. There have been classroom examples as well. For instance, a student giving a speech on the Greek philosopher Socrates mispronounced his name at least eight times during her speech. This mispronunciation created a situation of great awkwardness and anxiety for the audience. Everyone felt embarrassed and the teacher, opting not to humiliate the student in front of the class, could not say anything out loud, instead providing a private written comment at the end of class.

One important aspect of pronunciation is articulation , or the ability to clearly pronounce each of a succession of syllables used to make up a word. Some people have difficulty articulating because of physiological problems that can be treated by trained speech therapists, but other people have articulation problems because they come from a cultural milieu where a dialect other than standard American English is the norm. Speech therapists, who generally guide their clients toward standard American English, use the acronym SODA when helping people learn how to more effectively articulate: substitutions , omissions , distortions , and additions .

• Substitutions occur when a speaker replaces one consonant or vowel with another consonant ( water becomes wudda ; ask becomes ax ; mouth becomes mouf ).
• Omissions occur when a speaker drops a consonant or vowel within a word ( Internet becomes Innet ; mesmerized becomes memerized ; probably becomes prolly ).
• Distortions occur when a speaker articulates a word with nasal or slurring sounds ( pencil sounds like mencil ; precipitation sounds like persination ; second sounds like slecond ).
• Additions occur when a speaker adds consonants or vowels to words that are not there ( anyway becomes anyways ; athletic becomes athaletic ; black becomes buhlack ; interpret becomes interpretate ).

Another aspect of pronunciation in public speaking is avoiding the use of verbal surrogates or “filler” words used as placeholders for actual words (like er , um , uh , etc.). You might be able to get away with saying “um” as many as two or three times in your speech before it becomes distracting, but the same cannot be said of “like.” We know of a student who trained herself to avoid saying “like.” As soon as the first speech was assigned, she began wearing a rubber band on her left wrist. Each time she caught herself saying “like,” she snapped herself with the rubber band. It hurt. Very quickly, she found that she could stop inflicting the snap on herself, and she had successfully confronted an unprofessional verbal habit.

Effective Physical Manipulation

In addition to using our voices effectively, a key to effective public speaking is physical manipulation , or the use of the body to emphasize meanings or convey meanings during a speech. While we will not attempt to give an entire discourse on nonverbal communication, we will discuss a few basic aspects of physical manipulation: posture, body movement, facial expressions, and dress. These aspects add up to the overall physical dimension of your speech, which we call self-presentation.

“Stand up tall!” I’m sure we’ve all heard this statement from a parent or a teacher at some point in our lives. The fact is, posture is actually quite important. When you stand up straight, you communicate to your audience, without saying a word, that you hold a position of power and take your position seriously. If however, you are slouching, hunched over, or leaning on something, you could be perceived as ill prepared, anxious, lacking in credibility, or not serious about your responsibilities as a speaker. While speakers often assume more casual posture as a presentation continues (especially if it is a long one, such as a ninety-minute class lecture), it is always wise to start by standing up straight and putting your best foot forward. Remember, you only get one shot at making a first impression, and your body’s orientation is one of the first pieces of information audiences use to make that impression.

Body Movement

Unless you are stuck behind a podium because of the need to use a nonmovable microphone, you should never stand in one place during a speech. However, movement during a speech should also not resemble pacing. One of our authors once saw a speaker who would walk around a small table where her speaking notes were located. She would walk around the table once, toss her chalk twice, and then repeat the process. Instead of listening to what the speaker was saying, everyone became transfixed by her walk-and-chalk-toss pattern. As speakers, we must be mindful of how we go about moving while speaking. One common method for easily integrating some movement into your speech is to take a few steps any time you transition from one idea to the next. By only moving at transition points, not only do you help focus your audience’s attention on the transition from one idea to the next, but you also are able to increase your nonverbal immediacy by getting closer to different segments of your audience.

Body movement also includes gestures. These should be neither overdramatic nor subdued. At one extreme, arm-waving and fist-pounding will distract from your message and reduce your credibility. At the other extreme, refraining from the use of gestures is the waste of an opportunity to suggest emphasis, enthusiasm, or other personal connection with your topic.

There are many ways to use gestures. The most obvious are hand gestures, which should be used in moderation at carefully selected times in the speech. If you overuse gestures, they lose meaning. Many late-night comedy parodies of political leaders include patterned, overused gestures or other delivery habits associated with a particular speaker. However, the well-placed use of simple, natural gestures to indicate emphasis, direction, size is usually effective. Normally, a gesture with one hand is enough. Rather than trying to have a gesture for every sentence, use just a few well-planned gestures. It is often more effective to make a gesture and hold it for a few moments than to begin waving your hands and arms around in a series of gestures.

Finally, just as you should avoid pacing, you will also want to avoid other distracting movements when you are speaking. Many speakers have unconscious mannerisms such as twirling their hair, putting their hands in and out of their pockets, jingling their keys, licking their lips, or clicking a pen while speaking. As with other aspects of speech delivery, practicing in front of others will help you become conscious of such distractions and plan ways to avoid doing them.

Facial Expressions

Faces are amazing things and convey so much information. As speakers, we must be acutely aware of what our face looks like while speaking. While many of us do not look forward to seeing ourselves on videotape, often the only way you can critically evaluate what your face is doing while you are speaking is to watch a recording of your speech. If video is not available, you can practice speaking in front of a mirror.

There are two extremes you want to avoid: no facial expression and overanimated facial expressions. First, you do not want to have a completely blank face while speaking. Some people just do not show much emotion with their faces naturally, but this blankness is often increased when the speaker is nervous. Audiences will react negatively to the message of such a speaker because they will sense that something is amiss. If a speaker is talking about the joys of Disney World and his face doesn’t show any excitement, the audience is going to be turned off to the speaker and his message. On the other extreme end is the speaker whose face looks like that of an exaggerated cartoon character. Instead, your goal is to show a variety of appropriate facial expressions while speaking.

Like vocalics and gestures, facial expression can be used strategically to enhance meaning. A smile or pleasant facial expression is generally appropriate at the beginning of a speech to indicate your wish for a good transaction with your audience. However, you should not smile throughout a speech on drug addiction, poverty, or the oil spill in the Gulf of Mexico. An inappropriate smile creates confusion about your meaning and may make your audience feel uncomfortable. On the other hand, a serious scowl might look hostile or threatening to audience members and become a distraction from the message. If you keep the meaning of your speech foremost in your mind, you will more readily find the balance in facial expression.

Another common problem some new speakers have is showing only one expression. One of our coauthors competed in speech in college. After one of his speeches (about how people die on amusement park rides), one of his judges pulled him aside and informed him that his speech was “creepy.” Apparently, while speaking about death, our coauthor smiled the entire time. The incongruity between the speech on death and dying and the coauthor’s smile just left the judge a little creeped out. If you are excited in a part of your speech, you should show excitement on your face. On the other hand, if you are at a serious part of your speech, your facial expressions should be serious.

While there are no clear-cut guidelines for how you should dress for every speech you’ll give, dress is still a very important part of how others will perceive you (again, it’s all about the first impression). If you want to be taken seriously, you must present yourself seriously. While we do not advocate dressing up in a suit every time you give a speech, there are definitely times when wearing a suit is appropriate.

One general rule you can use for determining dress is the “step-above rule,” which states that you should dress one step above your audience. If your audience is going to be dressed casually in shorts and jeans, then wear nice casual clothing such as a pair of neatly pressed slacks and a collared shirt or blouse. If, however, your audience is going to be wearing “business casual” attire, then you should probably wear a sport coat, a dress, or a suit. The goal of the step-above rule is to establish yourself as someone to be taken seriously. On the other hand, if you dress two steps above your audience, you may put too much distance between yourself and your audience, coming across as overly formal or even arrogant.

Another general rule for dressing is to avoid distractions in your appearance. Overly tight or revealing garments, over-the-top hairstyles or makeup, jangling jewelry, or a display of tattoos and piercings can serve to draw your audience’s attention away from your speech. Remembering that your message is the most important aspect of your speech, keep that message in mind when you choose your clothing and accessories.

Self-Presentation

When you present your speech, you are also presenting yourself. Self-presentation, sometimes also referred to as poise or stage presence, is determined by how you look, how you stand, how you walk to the lectern, and how you use your voice and gestures. Your self-presentation can either enhance your message or detract from it. Worse, a poor self-presentation can turn a good, well-prepared speech into a forgettable waste of time. You want your self-presentation to support your credibility and improve the likelihood that the audience will listen with interest.

Your personal appearance should reflect the careful preparation of your speech. Your personal appearance is the first thing your audience will see, and from it, they will make inferences about the speech you’re about to present.

One of the biggest mistakes novice public speakers make is to use the same gesture over and over again during a speech. While you don’t want your gestures to look fake, you should be careful to include a variety of different nonverbal components while speaking. You should make sure that your face, body, and words are all working in conjunction with each other to support your message.

Practice Effectively

You might get away with presenting a hastily practiced speech, but the speech will not be as good as it could be. In order to develop your best speech delivery, you need to practice—and use your practice time effectively. Practicing does not mean reading over your notes, mentally running through your speech, or even speaking your speech aloud over and over. Instead, you need to practice with the goal of identifying the weaknesses in your delivery, improving upon them, and building good speech delivery habits.

When you practice your speech, place both your feet in full, firm contact with the floor to keep your body from swaying side to side. Some new public speakers find that they don’t know what to do with their hands during the speech. Your practice sessions should help you get comfortable. When you’re not gesturing, you can rest your free hand lightly on a lectern or simply allow it to hang at your side. Since this is not a familiar posture for most people, it might feel awkward, but in your practice sessions, you can begin getting used to it.

Seek Input from Others

Because we can’t see ourselves as others see us, one of the best ways to improve your delivery is to seek constructive criticism from others. This, of course, is an aspect of your public speaking course, as you will receive evaluations from your instructor and possibly from your fellow students. However, by practicing in front of others before it is time to present your speech, you can anticipate and correct problems so that you can receive a better evaluation when you give the speech “for real.”

Ask your practice observers to be honest about the aspects of your delivery that could be better. Sometimes students create study groups just for this purpose. When you create a study group of classroom peers, everyone has an understanding of the entire creative process, and their feedback will thus be more useful to you than the feedback you might get from someone who has never taken the course or given a speech.

If your practice observers seem reluctant to offer useful criticisms, ask questions. How was your eye contact? Could they hear you? Was your voice well modulated? Did you mispronounce any words? How was your posture? Were your gestures effective? Did you have any mannerisms that you should learn to avoid? Because peers are sometimes reluctant to say things that could sound critical, direct questions are often a useful way to help them speak up.

If you learn from these practice sessions that your voice tends to drop at the ends of sentences, make a conscious effort to support your voice as you conclude each main point. If you learn that you have a habit of clicking a pen, make sure you don’t have a pen with you when you speak or that you keep it in your pocket. If your practice observers mention that you tend to hide your hands in the sleeves of your shirt or jacket, next time wear short sleeves or roll your sleeves up before beginning your speech. If you learn through practice that you tend to sway or rock while you speak, you can consciously practice and build the habit of not swaying.

When it is your turn to give feedback to others in your group, assume that they are as interested in doing well as you are. Give feedback in the spirit of helping their speeches be as good as possible.

Use Audio and/or Video to Record Yourself

Technology has made it easier than ever to record yourself and others using the proliferation of electronic devices people are likely to own. Video, of course, allows you the advantage of being able to see yourself as others see you, while audio allows you to concentrate on the audible aspects of your delivery. As we mentioned earlier in the chapter, if neither video nor audio is available, you can always observe yourself by practicing your delivery in front of a mirror.

After you have recorded yourself, it may seem obvious that you should watch and listen to the recording. This can be intimidating, as you may fear that your performance anxiety will be so obvious that everyone will notice it in the recording. But students are often pleasantly surprised when they watch and listen to their recordings, as even students with very high anxiety may find out that they “come across” in a speech much better than they expected.

A recording can also be a very effective diagnostic device. Sometimes students believe they are making strong contact with their audiences, but their cards contain so many notes that they succumb to the temptation of reading. By finding out from the video that you misjudged your eye contact, you can be motivated to rewrite your notecards in a way that doesn’t provide the opportunity to do so much reading.

It is most likely that in viewing your recording, you will benefit from discovering your strengths and finding weak areas you can strengthen.

Good Delivery Is a Habit

Luckily, public speaking is an activity that, when done conscientiously, strengthens with practice. As you become aware of the areas where your delivery has room for improvement, you will begin developing a keen sense of what “works” and what audiences respond to.

It is advisable to practice out loud in front of other people several times, spreading your rehearsals out over several days. To do this kind of practice, of course, you need to have your speech be finalized well ahead of the date when you are going to give it. During these practice sessions, you can time your speech to make sure it lasts the appropriate length of time. A friend of ours was the second student on the program in an event where each student’s presentation was to last thirty to forty-five minutes. After the first student had been speaking for seventy-five minutes, the professor in charge asked, “Can we speed this up?” The student said yes, and proceeded to continue speaking for another seventy-five minutes before finally concluding his portion of the program. Although we might fault the professor for not “pulling the plug,” clearly the student had not timed his speech in advance.

Your practice sessions will also enable you to make adjustments to your notecards to make them more effective in supporting your contact with your audience. This kind of practice is not just a strategy for beginners; it is practiced by many highly placed public figures with extensive experience in public speaking.

Your public speaking course is one of the best opportunities you will have to manage your performance anxiety, build your confidence in speaking extemporaneously, develop your vocal skills, and become adept at self-presentation. The habits you can develop through targeted practice are to build continuously on your strengths and to challenge yourself to find new areas for improving your delivery. By taking advantage of these opportunities, you will gain the ability to present a speech effectively whenever you may be called upon to speak publicly.

Key Takeaways

• Conversational style is a speaker’s ability to sound expressive while being perceived by the audience as natural. Conversational quality is a speaker’s ability to prepare a speech and rehearse a speech but still sound spontaneous when delivering it.
• Eye contact helps capture and maintain an audience’s interest while contributing to the speaker’s credibility.
• Vocalics are the nonverbal components of the verbal message. There are six important vocalic components for a speaker to be aware of: volume (loudness or softness), pitch (highness or lowness), rate (fastness or slowness), pauses (use of breaks to add emphasis), vocal variety (use of a range of vocalic strategies), and pronunciation (using conventional patterns of speech formation).
• Physical manipulation is the use of one’s body to add meaning and emphasis to a speech. As such, excessive or nonexistent physical manipulation can detract from a speaker’s speech.
• Good delivery is a habit that is built through effective practice.
• Find a speech online and examine the speaker’s overall presentation. How good was the speaker’s delivery? Make a list of the aspects of delivery in this chapter and evaluate the speaker according to the list. In what areas might the speaker improve?
• Record a practice session of your speech. Write a self-critique, answering the following questions: What surprised you the most? What is an area of strength upon which you can build? What is one area for improvement?

Koch, A. (2010). Speaking with a purpose (8th ed.). Boston, MA: Allyn & Bacon, p. 233.

Lucas, S. E. (2009). The art of public speaking (9th ed.). Boston, MA: McGraw-Hill, p. 244.

Mehrabian, A. (1972). Nonverbal communication . Chicago, IL: Aldine-Atherton.

Mitchell, O. (n.d.). Mehrabian and nonverbal communication [Web log post]. Retrieved from http://www.speakingaboutpresenting.com/presentation-myths/mehrabian-nonverbal-communication-research

O’Hair, D., Stewart, R., & Rubenstein, H. (2001). A speaker’s guidebook: Text and reference. Boston, MA: Bedford/St. Martin’s.

Stossel, J. (2011, March 2). An Academy Award–winning movie, stuttering and me [Web log post]. Retrieved from www.humanevents.com/article.php?id=42081

5 Ways of Delivering Speeches

Understanding Delivery Modes

In this chapter . . .

In this chapter, we will explore the three modes of speech delivery: impromptu, manuscript, and extemporaneous. Each offers unique advantages and potential challenges. An effective public speaker needs to be familiar with each style so they can use the most appropriate mode for any speech occasion.

In writing, there’s only one way of delivering the text: the printed word on a page. Public Speaking, however, gives you different ways to present your text. These are called the delivery modes , or simply, ways of delivering speeches. The three modes are impromptu delivery , manuscript delivery , and extemporaneous delivery . Each of these involves a different relationship between a speech text, on the one hand, and the spoken word, on the other. These are described in detail below.

Impromptu Delivery

Impromptu speaking is a short form speech given with little to no preparation. While being asked to stand in front of an audience and deliver an impromptu speech can be anxiety-producing, it’s important to remember that  impromptu speaking is something most people do without thinking in their daily lives . If you introduce yourself to a group, answer an open-ended question, express an opinion, or tell a story, you’re using impromptu speaking skills. While impromptus can be stressful, the more you do it the easier it becomes.

Preparation for Impromptu Delivery

The difficulty of impromptu speaking is that there is no way to prepare, specifically, for that moment of public speaking. There are, however, some things you can do to stay ready in case you’re called upon to speak unrehearsed.

For one, make sure your speaking instruments (your voice and body) are warmed up, energized, and focused. It could be helpful to employ some of the actor warm-up techniques mentioned earlier as part of an everyday routine. If appropriate to the impromptu speaking situation, you could even ask to briefly step aside and warm yourself up so that you feel relaxed and prepared.

Furthermore, a good rule when brainstorming for an impromptu speech is that your first idea is your best. You can think about impromptu speaking like improvisation: use the “yes, and” rule and trust your instincts. You’ll likely not have time to fully map out the speech, so don’t be too hard on yourself to find the “perfect” thing to say. You should let your opinions and honest thoughts guide your speaking. While it’s easy to look back later and think of approaches you should have used, try to avoid this line of thinking and trust whatever you come up with in the moment.

Finally, as you prepare to speak, remind yourself what your purpose is for your speech. What is it that you hope to achieve by speaking? How do you hope your audience feels by the end? What information is most important to convey? Consider how you’ll end your speech. If you let your purpose guide you, and stay on topic throughout your speech, you’ll often find success.

Delivery of Impromptu Speeches

Here is a step-by-step guide that may be useful if you’re called upon to give an impromptu speech:

• Thank the person for inviting you to speak. Don’t make comments about being unprepared, called upon at the last moment, on the spot, or uneasy.
• Deliver your message, making your main point as briefly as you can while still covering it adequately and at a pace your listeners can follow.
• Stay on track. If you can, use a structure, using numbers if possible: “Two main reasons . . .” or “Three parts of our plan. . .” or “Two side effects of this drug. . .” Past, present, and future or East Coast, Midwest, and West Coast are common structures.
• Thank the person again for the opportunity to speak.
• Stop talking when you are finished (it’s easy to “ramble on” when you don’t have something prepared). If in front of an audience, don’t keep talking as you move back to your seat. Finish clearly and strong.

Impromptu speeches are most successful when they are brief and focus on a single point.

Another helpful framing technique for impromptus is to  negate the premise.  This is the deliberate reframing of a given prompt in a way that acknowledges the original but transitions into talking about the topic in a different way than expected. Negating the premise can be an effective rhetorical technique if used carefully and can help you focus your response on a topic that you’re interested in talking about.

If you suddenly run out of things to say in the middle of your speech, be open to  pivoting . Giving another example or story is the easiest way to do this. What’s important is to not panic or allow yourself to ramble aimlessly. No matter what, remember to keep breathing.

Finally, the greatest key to success for improving impromptu speaking is practice. Practice speaking without rehearsal in low-stakes environments if you can (giving a toast at a family dinner, for example). But remember this: no one is expecting the “perfect” speech if you’re called upon to speak impromptu. It’s okay to mess up. As Steven Tyler of the rock band Aerosmith would say: dare to suck. Take a risk and make a bold choice. What is most important is to stay sure of yourself and your knowledge.

Manuscript Delivery

The opposite of an impromptu speech is the manuscript speech. This involves having the complete text of your speech written out on paper or on notecards. You may be reading the speech from a computer or a teleprompter. In some cases, the speaker memorizes this manuscript.

Manuscript delivery  is the word-for-word iteration of a written message. In a manuscript speech, the speaker maintains their attention on the printed page except when using visual aids. The advantage of reading from a manuscript is the exact repetition of original words. In some circumstances, this can be extremely important.

Advantages & Disadvantages to Manuscript Delivery

There are many advantages in speaking from a manuscript. Some people find they are less nervous when they have the whole text in front of them. If you get lost or flustered during the speech you can glance down and get back on track. For speakers who struggle with vocalized pauses, it can be easier to know exactly what you want to say so that you’re not searching for the right word. Some people prefer to carefully craft the language of their speech instead of just having a sense of the main point and expounding upon it. Particularly if there are a lot of statistics or quotations, it can be helpful to have the whole passage written out to make sure you not only convey it correctly but frame it in the right context. It’s also easier to rehearse and time a manuscript speech, thus making sure it stays within time limits and isn’t unexpectedly too short or long. For some formal occasions or events that may be emotional for the speaker, such as a funeral, using a manuscript may be the best approach.

There are some disadvantages in delivering a speech from a manuscript. Having a manuscript in front of you often encourages looking down and reading the speech instead of performing it. A lack of eye contact makes the audience feel less engaged. The speech can feel stilted and lacking energy. Some speakers may feel constrained and that they can’t deviate from their script. Furthermore, while some find it easier to find their place with a quick glance down having the full manuscript, others find it difficult to avoid losing their place. If you go off script it can be harder to recover.

Successful Manuscript Delivery

A successful manuscript delivery requires a dynamic performance that includes lots of eye contact, animated vocals, and gestures. This can only be accomplished if you’re very familiar with the manuscript. Delivering a manuscript that you have written but only spoken aloud once before delivery will most often result in stumbling over words and eyes locked to the page. You’ll be reading aloud  at  your audience, instead of speaking  to  them. Remember what it’s like in school when a teacher asks a student to stand up and read something aloud? If the student isn’t familiar with the text, it can be a struggle both for the reader and the audience.

The key to avoiding this problem is to practice your written speech as much as you can, at least five or six times. You want to get so familiar with your speech that you can take your eyes off the page and make frequent eye contact with your audience. When you’re very familiar with your speech, your tone of speaking becomes more conversational. The text flows more smoothly and you begin to sound like a speaker, not a reader. You can enjoy the presentation and your audiences will enjoy it as well.

To improve your skills at manuscript delivery, practice reading written content aloud. This allows you to focus exclusively on delivery instead of worrying about writing a speech first. In particular, reading dialogue or passages from theatre plays, film/television scripts, or books provides material that is intended to be expressive and emotive. The goal is to deliver the content in a way that is accessible, interesting, alive, and engaging for the audience.

To Memorize or Not to Memorize

One way to overcome the problem of reading from the page is to memorize your word-for-word speech. When we see TED Talks, for example, they are usually memorized.

Memorized speaking  is the delivery of a written message that the speaker has committed to memory. Actors, of course, recite from memory whenever they perform from a script. When it comes to speeches, memorization can be useful when the message needs to be exact, and the speaker doesn’t want to be confined by notes.

The advantage to memorization is that it enables the speaker to maintain eye contact with the audience throughout the speech. However, there are some real and potential costs. Obviously, memorizing a seven-minute speech takes a great deal of time and effort, and if you’re not used to memorizing, it’s difficult to pull off.

For strategies on how to successfully memorize a speech, refer to the “Memorization” section in the chapter “ From Page to Stage .”

Extemporaneous Delivery

Remember the fairy tale about Goldilocks and the Three Bears? One bed is too soft, the other bed is too hard, and finally one is just right? Extemporaneous delivery combines the best of impromptu and manuscript delivery. Like a manuscript speech, the content is very carefully prepared. However, instead of a word-for-word manuscript, the speaker delivers from a carefully crafted outline. Therefore, it has elements of impromptu delivery to it. We call this type of speaking extemporaneous ( the word comes from the Latin  ex tempore,  literally “out of time”).

Extemporaneous delivery  is the presentation of a carefully planned and rehearsed speech, spoken in a conversational manner using brief notes. By using notes rather than a full manuscript, the extemporaneous speaker can establish and maintain eye contact with the audience and assess how well they understand the speech as it progresses. Without all the words on the page to read, you have little choice but to look up and make eye contact with your audience.

For an extemporaneous speech, the speaker uses a carefully prepared outline. We will discuss how to create an effective outline in the chapters on speechwriting.

Advantages & Disadvantages of Extemporaneous Delivery

Speaking extemporaneously has some major advantages. As mentioned above, without having a text to be beholden to it’s much easier to make eye contact and engage with your audience. Extemporaneous speaking also allows flexibility; you’re working from the solid foundation of an outline, but if you need to delete, add, or rephrase something at the last minute or to adapt to your audience, you can do so. Therefore, the audience is more likely to pay better attention to the message. Furthermore, it promotes the likelihood that you, the speaker, will be perceived as knowledgeable and credible since you know the speech well enough that you don’t need to read it. The outline also helps you be aware of main ideas vs. subordinate ones. For many speakers, an extemporaneous approach encourages them to feel more relaxed and to have more fun while speaking. If you’re enjoying presenting your speech the audience will sense that and consequently, they will enjoy it more.

A disadvantage of extemporaneous speaking is that it requires substantial rehearsal to achieve the verbal and nonverbal engagement that is required for a good speech. Adequate preparation can’t be achieved the day before you’re scheduled to speak. Be aware that if you want to present an engaging and credible extemporaneous speech, you’ll need to practice many times. Your practice will need to include both the performative elements as well as having a clear sense of the content you’ll cover. As mentioned previously, an extemporaneous speech can also be harder to have consistent and predictable timing. While delivering the speech it’s more likely you’ll wander off on a tangent, struggle to find the words you want, or forget to mention crucial details. Furthermore, if you get lost it may be harder to get yourself back on track.

Successful Extemporaneous Delivery

Like other delivery modes, a dynamic performance on an extemporaneous delivery is one that includes lots of eye contact, animated vocals, and gestures. At the same time, you want a speech that is structured and focused, not disorganized and wandering.

One strategy to succeed in extemporaneous speaking is to begin by writing out a full manuscript of your speech. This allows you to map out all the information that will be covered in each main point and sub-point. This method also gives you a better sense of your timing and flow than starting from just an outline. Another approach is to write out an outline that is less complete than a manuscript but still detailed. This will be used only for preparation; once you have a clear sense of the content you can reduce it down to a streamlined performance outline which you’ll use when delivering the actual speech.

By the time of presentation, an extemporaneous speech becomes a mixture of memorization and improvisation. You’ll need to be familiar enough with your content and structure that you cover everything, and it flows with logical transitions. Simultaneously, you must be willing to make changes and adapt in the moment. Hence, thorough rehearsal is critical. While this approach takes more time, the benefits are worth the extra effort required.

When you’re asked to prepare a speech for almost any occasion except last-minute speeches, you must choose either a manuscript or extemporaneous approach. As you experiment with assorted styles of public speaking, you’ll find you prefer one style of delivery over the other. Extemporaneous speaking can be challenging, especially for beginners, but it’s the preferred method of most experienced public speakers. However, the speaking occasion may dictate which method will be most effective.

Online Delivery

Impromptu, manuscript, and extemporaneous speaking are delivery modes . They describe the relationship between the speaker and the script according to the level of preparation (minutes or weeks) and type of preparation (manuscript or outline). Until now, we have assumed that the medium for the speech is in-person before an audience. Medium means the means or channel through which something is communicated. The written word is a medium. In art, sculpture is a medium. For in-person public speaking, the medium is the stage. For online public speaking, the medium is the camera.

The Online Medium

Public speakers very often communicate via live presentation. However, we also use the medium of recordings, shared through online technology. We see online or recorded speaking in many situations. A potential employer might ask for a short video self-presentation. Perhaps you’re recording a “How-To” video for YouTube. A professor asks you to create a presentation to post to the course website. Or perhaps an organization has solicited proposals via video. Maybe a friend who lives far away is getting married and those who can’t attend send a video toast. While this textbook can’t address all these situations, below are three important elements to executing recorded speeches.

Creating Your Delivery Document

As with an in-person speech, it’s important to consider all the given circumstances of the speech occasion. Why are you speaking? What is the topic? How much time do you have to prepare? How long is this speech? In online speeches, having a sense of your audience is critical. Not only who are they, but where are they? You may be speaking live to people across the country or around the world. If they are in a different time zone it may influence their ability to listen and respond, particularly if it’s early, late, or mealtime. If you’re recording a speech for a later audience, do you know who that audience will be?

As with in-person speeches, different speech circumstances suggest one of three delivery modes: impromptu, extemporaneous, or manuscript. Whether your medium is live or camera, to prepare you must know which of the three delivery modes  you’ll be using. Just because a speech is online does not mean it doesn’t need preparation and a delivery text.

Technical Preparation

To prepare for online speaking, you’ll want to practice using your online tools. To begin, record yourself speaking so you have a sense of the way your voice sounds when mediated. Consider practicing making eye contact with your camera so that you feel comfortable with your desired focal point. In addition, consider how to best set up your speaking space. It may take some experimenting to find the best camera angle and position. Consider lighting when deciding your recording place. Make the lighting as bright as possible and ensure that the light is coming from behind the camera.

You should put some thought into what you’ll be wearing. You’ll want to look appropriate for the occasion. Make sure your outfit looks good on camera and doesn’t clash with your background. In general, keep in mind what your background will look like on-screen. You’ll want a background that isn’t overly distracting to viewers. Furthermore, ensure that there is a place just off-screen where you can have notes and anything else you may need readily at hand. Your recording location should be somewhere quiet and distraction-free.

You should test your camera and microphone to make sure they are working properly, and make sure you have a stable internet connection. But, even when you complete pre-checks of equipment, sometimes technology fails. Therefore, it’s helpful to know how to troubleshoot on the spot. Anticipate potential hiccups and have a plan for how to either fix issues that arise or continue with your presentation.

Vibrant Delivery

The tools for successful public speaking discussed in the rest of this textbook still apply to online speaking, but there are some key differences to consider before entering the virtual space. Online speaking, for example, will not have the same energy of a back-and-forth dialogue between speaker and live audience. If you’re recording without an audience, it might feel like you’re speaking into a void. You must use your power of imagination to keep in mind the audience who will eventually be watching your speech.

It’s important to utilize all your vocal tools, such as projection, enunciation, and vocal variety. Most important is having a high level of energy and enthusiasm reflected in your voice. If your voice communicates your passion for your speech topic, the audience will feel that and be more engaged. Use humor to keep your speech engaging and to raise your own energy level. Some experts recommend standing while giving an online speech because it helps raise your energy level and can better approximate the feeling of presenting in public.

If you’re presenting online to an audience, be sure to start the presentation on time. However, be aware that some participants may sign in late. Likewise, be cognizant about finishing your speech and answering any questions by the scheduled end time. If there are still questions you can direct the audience to reach out to you by your preferred means of communication. You may be able to provide the audience with a recording of the talk in case they want to go back and rewatch something.

Finally, consider ways you can enhance your performance by sharing images on the screen. Be sure you have that technology ready.

Other suggestions from experts include:

• Your anxiety does not go away just because you can’t see everyone in your “web audience.” Be aware of the likelihood of anxiety; it might not hit until you’re “on air.”
• During the question-and-answer period, some participants will question orally through the webcam set-up, while others will use the chat feature. It takes time to type in the chat. Be prepared for pauses.
• Remember the power of transitions. The speaker needs to tie the messages of their slides together.
• Verbal pauses can be helpful. Since one of the things that put audiences to sleep is the continual, non-stop flow of words, a pause can get attention.

As you begin delivering more public speeches you will likely find a preference for one or more of these delivery modes. If you are given a choice, it’s often best to lean into your strengths and to utilize the method you feel most comfortable with. However, the speech occasion may dictate your presentation style. Therefore, it’s important to practice and become comfortable with each mode. In an increasingly technological world online speaking in particular is likely going to be a required method of communication.

Media Attributions

• Delivery Modes and Delivery Document © Mechele Leon is licensed under a CC BY-NC-SA (Attribution NonCommercial ShareAlike) license

Public Speaking as Performance Copyright © 2023 by Mechele Leon is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

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Chapter 18: Preparing and Delivering a Speech

Chapter learning outcomes.

• Explore audience analysis and the components  of the speech-design process.
• Explore college-level research and finding supporting resources to aid in speech creation.
• Explore organizational patterns for speech delivery.
• Explore the principles of outlining.
• Explore common sources of public speaking anxiety and strategies for addressing anxiety.
• Explore methods of speech delivery.
• Explore elements of vocal delivery.
• Explore the role of physical presence in speech delivery.

Preparing for a Speech or Presentation 

Ancient Greek educators and philosophers wrote the first public speaking texts about 2,400 years ago. Aristotle’s On Rhetoric covers many of the same topics addressed in this unit of the book, including speech organization, audience analysis, and persuasive appeals. Even though these principles have been known for thousands of years and have been taught to millions of students, it’s still a challenge for many people to become skilled public speakers. Oral communication and presentation skills are integral to professional and personal success, yet many students are anxious at the thought of speaking in front of an audience. Speaking anxiety is common and can be addressed. Learning about and practicing public speaking fosters transferable skills that will help you organize your thoughts, outline information, do research, adapt to various audiences, and utilize and understand persuasive techniques. These skills will be useful in other college classes, your career, your personal relationships, and your civic life.

Delivering a Speech

Think of a speech or presentation you have seen that was poorly delivered. How did that affect your view of the speaker and his/her topic? Is a poorly delivered speech more bearable if the information is solid and organized? In most cases, bad delivery distracts us so much from a message that we don’t even evaluate or absorb the information being presented. In short, a well-researched and well-prepared speech is not much without effective delivery. This chapter covers important information about managing public speaking anxiety, choosing the appropriate delivery method, practicing your speech, and employing effective vocal and physical delivery to enhance speaker credibility.

Chapter Sections

• 18.1: Selecting and Narrowing a Topic
• 18.2: Researching and Supporting Your Speech
• 18.3: Organizing
• 18.4: Outlining
• 18.5: Managing Public Speaking Anxiety
• 18.6: Delivery Methods and Practice Sessions
• 18.7: Vocal Delivery
• 18.8: Physical Delivery
• Chapter 18: Review

Chapter Acknowledgements

This chapter has been adapted from the following text:

Communication in the Real World  by University of Minnesota is licensed under a  Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

Advanced Professional Communication Copyright © 2021 by Melissa Ashman; Arley Cruthers; eCampusOntario; Ontario Business Faculty; and University of Minnesota is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

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Chapter 10 Delivering the Speech

How we deliver a speech is just as important, if not more so, than the basic message we are trying to convey to an audience. But if you have worked hard on preparing the verbal part of your speech, you may feel that delivery is just an “extra” that should not require much time or effort. After all, your speech is carefully planned, researched, and polished. It is committed safely to paper and hard drive. It’s a carefully constructed, logically crafted, ethical message. The words alone should engage your audience’s attention and interest—right?

After all the work of building such a message, you might wish that you could simply read it to the audience. However, this is the case in only a few kinds of circumstances: when the message is highly technical, complex, and extremely important (as in a new medical discovery); when international protocols and etiquette are crucially important and the world is listening; or when the speaker is representing a high-ranking person, such as a president or a king, who is unable to be present. For the purposes of your public speaking class, you will not be encouraged to read your speech. Instead, you will be asked to give an extemporaneous presentation. We will examine what that means.

The nonverbal part of your speech is a presentation of yourself as well as your message. Through the use of eye contact, vocal expression, body posture, gestures, and facial display, you enhance your message and invite your audience to give their serious attention to it, and to you. Your credibility, your sincerity, and your knowledge of your speech become apparent through your nonverbal behaviors.

The interplay between the verbal and nonverbal components of your speech can either bring the message vividly to life or confuse or bore the audience. Therefore, it is best that you neither overdramatize your speech delivery behaviors nor downplay them. This is a balance achieved through rehearsal, trial and error, and experience.

In this chapter, we are going to examine effective strategies for delivering a speech. To help you enhance your delivery, we will begin by exploring the four basic methods of speech delivery. Second, we will discuss how to prepare your delivery for different environments. Third, we will talk about how to effectively use notes to enhance your delivery. Finally, we will examine characteristics of good delivery and give some strategies for practicing effectively for the day when you will deliver your speech.

• Public Speaking: Practice and Ethics. Authored by : Anonymous. Provided by : Anonymous. Located at : http://2012books.lardbucket.org/books/public-speaking-practice-and-ethics/ . License : CC BY-NC-SA: Attribution-NonCommercial-ShareAlike

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PRDV008: Preparing and Delivering Presentations

Delivering a speech.

This text offers an overview of the types of presentation delivery methods, which we will review in more detail later.

How we deliver a speech is just as important, if not more so, than the basic message we are trying to convey to an audience. But if you have worked hard on preparing the verbal part of your speech, you may feel that delivery is just an "extra" that should not require much time or effort. After all, your speech is carefully planned, researched, and polished. It is committed safely to paper and hard drive. It is a carefully constructed, logically crafted, ethical message. The words alone should engage your audience's attention and interest – right?

After all the work of building such a message, you might wish that you could simply read it to the audience. However, this is the case in only a few kinds of circumstances: when the message is highly technical, complex, and extremely important (as in a new medical discovery); when international protocols and etiquette are crucially important and the world is listening; or when the speaker is representing a high-ranking person, such as a president or a king, who is unable to be present. For the purposes of your public speaking class, you will not be encouraged to read your speech. Instead, you will be asked to give an extemporaneous presentation. We will examine what that means.

The nonverbal part of your speech is a presentation of yourself as well as your message. Through the use of eye contact, vocal expression, body posture, gestures, and facial display, you enhance your message and invite your audience to give their serious attention to it, and to you. Your credibility, your sincerity, and your knowledge of your speech become apparent through your nonverbal behaviors.

The interplay between the verbal and nonverbal components of your speech can either bring the message vividly to life or confuse or bore the audience. Therefore, it is best that you neither overdramatize your speech delivery behaviors nor downplay them. This is a balance achieved through rehearsal, trial and error, and experience.

In this chapter, we are going to examine effective strategies for delivering a speech. To help you enhance your delivery, we will begin by exploring the four basic methods of speech delivery. Second, we will discuss how to prepare your delivery for different environments. Third, we will talk about how to effectively use notes to enhance your delivery. Finally, we will examine the characteristics of good delivery and give some strategies for practicing effectively for the day when you will deliver your speech.

Four Methods of Delivery

The easiest approach to speech delivery is not always the best. Substantial work goes into the careful preparation of an interesting and ethical message, so it is understandable that students may have the impulse to avoid "messing it up" by simply reading it word for word. But students who do this miss out on one of the major reasons for studying public speaking: to learn ways to "connect" with your audience and to increase your confidence in doing so. You already know how to read, and you already know how to talk. But public speaking is neither reading nor talking.

Speaking in public has more formality than talking. During a speech, you should present yourself professionally. This does not mean you must wear a suit or "dress up" (unless your instructor asks you to), but it does mean making yourself presentable by being well-groomed and wearing clean, appropriate clothes. It also means being prepared to use language correctly and appropriately for the audience and the topic, to make eye contact with your audience, and to look like you know your topic very well.

While speaking has more formality than talking, it has less formality than reading. Speaking allows for meaningful pauses, eye contact, small changes in word order, and vocal emphasis. Reading is a more or less exact replication of words on paper without the use of any nonverbal interpretation. Speaking, as you will realize if you think about excellent speakers you have seen and heard, provides a more animated message.

The next sections introduce four methods of delivery that can help you balance between too much and too little formality when giving a public speech.

1. Impromptu Speaking

Impromptu speaking is the presentation of a short message without advance preparation. Impromptu speeches often occur when someone is asked to "say a few words" or give a toast on a special occasion. You have probably done impromptu speaking many times in informal, conversational settings. Self-introductions in group settings are examples of impromptu speaking: "Hi, my name is Steve, and I'm a volunteer with the Homes for the Brave program". Another example of impromptu speaking occurs when you answer a question such as, "What did you think of the documentary?"

The advantage of this kind of speaking is that It is spontaneous and responsive in an animated group context. The disadvantage is that the speaker is given little or no time to contemplate the central theme of his or her message. As a result, the message may be disorganized and difficult for listeners to follow.

Here is a step-by-step guide that may be useful if you are called upon to give an impromptu speech in public.

• Take a moment to collect your thoughts and plan the main point you want to make.
• Thank the person for inviting you to speak.
• Deliver your message, making your main point as briefly as you can while still covering it adequately and at a pace your listeners can follow.
• Thank the person again for the opportunity to speak.
• Stop talking.

As you can see, impromptu speeches are generally most successful when they are brief and focus on a single point.

2. Extemporaneous Speaking

Extemporaneous speaking is the presentation of a carefully planned and rehearsed speech, spoken in a conversational manner using brief notes. By using notes rather than a full manuscript, the extemporaneous speaker can establish and maintain eye contact with the audience and assess how well they are understanding the speech as it progresses. The opportunity to assess is also an opportunity to restate more clearly any idea or concept that the audience seems to have trouble grasping.

For instance, suppose you are speaking about workplace safety and you use the term "sleep deprivation". If you notice your audience's eyes glazing over, this might not be a result of their own sleep deprivation, but rather an indication of their uncertainty about what you mean. If this happens, you can add a short explanation; for example, "sleep deprivation is sleep loss serious enough to threaten your cognition, hand-to-eye coordination, judgment, and emotional health". You might also (or instead) provide a concrete example to illustrate the idea. Then you can resume your message, having clarified an important concept.

Speaking extemporaneously has some advantages. It promotes the likelihood that you, the speaker, will be perceived as knowledgeable and credible. In addition, your audience is likely to pay better attention to the message because it is engaging both verbally and nonverbally. The disadvantage of extemporaneous speaking is that it requires a great deal of preparation for both the verbal and the nonverbal components of the speech. Adequate preparation cannot be achieved the day before you are scheduled to speak.

Because extemporaneous speaking is the style used in the great majority of public speaking situations, most of the information in this chapter is targeted to this kind of speaking.

3. Speaking from a Manuscript

Manuscript speaking is the word-for-word iteration of a written message. In a manuscript speech, the speaker maintains his or her attention on the printed page except when using visual aids.

The advantage of reading from a manuscript is the exact repetition of original words. As we mentioned at the beginning of this chapter, in some circumstances this can be extremely important. For example, reading a statement about your organization's legal responsibilities to customers may require that the original words be exact. In reading one word at a time, in order, the only errors would typically be a mispronunciation of a word or stumbling over complex sentence structure.

However, there are costs involved in manuscript speaking. First, It is typically an uninteresting way to present. Unless the speaker has rehearsed the reading as a complete performance animated with vocal expression and gestures (as poets do in a poetry slam and actors do in a reader's theater), the presentation tends to be dull. Keeping your eyes glued to the script precludes eye contact with the audience. For this kind of "straight" manuscript speech to hold the audience's attention, the audience must be already interested in the message before the delivery begins.

It is worth noting that professional speakers, actors, news reporters, and politicians often read from an autocue device, such as a teleprompter , especially when appearing on television, where eye contact with the camera is crucial. With practice, a speaker can achieve a conversational tone and give the impression of speaking extemporaneously while using an autocue device. However, success in this medium depends on two factors: (1) the speaker is already an accomplished public speaker who has learned to use a conversational tone while delivering a prepared script, and (2) the speech is written in a style that sounds conversational.

4. Speaking from Memory

Memorized speaking is the rote recitation of a written message that the speaker has committed to memory. Actors, of course, recite from memory whenever they perform from a script in a stage play, television program, or movie scene. When it comes to speeches, memorization can be useful when the message needs to be exact and the speaker does not want to be confined by notes.

The advantage of memorization is that it enables the speaker to maintain eye contact with the audience throughout the speech. Being free of notes means that you can move freely around the stage and use your hands to make gestures. If your speech uses visual aids, this freedom is even more of an advantage. However, there are some real and potential costs.

First, unless you also plan and memorize every vocal cue (the subtle but meaningful variations in speech delivery, which can include the use of pitch, tone, volume, and pace), gesture, and facial expression, your presentation will be flat and uninteresting, and even the most fascinating topic will suffer. You might end up speaking in a monotone or a sing-song repetitive delivery pattern. You might also present your speech in a rapid "machine-gun" style that fails to emphasize the most important points.

Second, if you lose your place and start trying to ad-lib, the contrast in your style of delivery will alert your audience that something is wrong. More frighteningly, if you go completely blank during the presentation, it will be extremely difficult to find your place and keep going.

Key Takeaways

• There are four main kinds of speech delivery: impromptu, extemporaneous, manuscript, and memorized.
• Impromptu speaking involves delivering a message on the spur of the moment, as when someone is asked to "say a few words".
• Extemporaneous speaking consists of delivering a speech in a conversational fashion using notes. This is the style most speeches call for.
• Manuscript speaking consists of reading a fully scripted speech. It is useful when a message needs to be delivered in precise words.
• Memorized speaking consists of reciting a scripted speech from memory. Memorization allows the speaker to be free of notes.

Speaking Contexts that Affect Delivery

The Reverend Dr. Martin Luther King Jr. gave his famous "I Have a Dream" speech on the steps of the Lincoln Memorial at a gigantic civil rights rally on an August afternoon in 1963. His lectern was bristling with microphones placed there for news coverage and for recording the historic event. His audience, estimated to number a quarter of a million people, extended as far as the eye could see. He was the last speaker of the day, delivering his speech after more than a dozen civil rights leaders and world-famous performers such as Joan Baez, Mahalia Jackson, and Charlton Heston had occupied the stage. Ross, S. (2007). Civil Rights March on Washington. Infoplease . King gave us his speech in the assertive ringing tones of inspired vision. Nothing less would have worked that day.

Most of us will never speak to so many people at once. Even an appearance on television will probably command a much smaller audience than the crowd that heard King's speech. Even though you do not expect an audience of such size or a setting of such symbolic importance, you should still be prepared to adapt to the setting in which you will speak.

Our audiences, circumstances, and physical contexts for public speaking will vary. At some point in your life you may run for public office or rise to a leadership role in a business or volunteer organization. Or you may be responsible for informing coworkers about a new policy, regulation, or opportunity. You may be asked to deliver remarks in the context of a worship service, wedding, or funeral. You may be asked to introduce a keynote speaker or simply to make an important announcement in some context. Sometimes you will speak in a familiar environment, while at other times you may be faced with an unfamiliar location and very little time to get used to speaking with a microphone. These are contexts and situations we address in the following subsections.

Using Lecterns

A lectern is a small raised surface, usually with a slanted top, where a speaker can place notes during a speech. While a lectern adds a measure of formality to the speaking situation, it allows speakers the freedom to do two things: to come out from behind the lectern to establish more immediate contact with the audience and to use both hands for gestures.

However, for new speakers who feel anxious, it is all too tempting to grip the edges of the lectern with both hands for security. You might even wish you could hide behind it. Be aware of these temptations so you can manage them effectively and present yourself to your audience in a manner they will perceive as confident. One way to achieve this is by limiting your use of the lectern to simply a place to rest your notes. Try stepping to the side or front of the lectern when speaking with free hands, only occasionally standing at the lectern to consult your notes. This will enhance your eye contact as well as free up your hands for gesturing.

Speaking in a Small or Large Physical Space

If you are accustomed to being in a classroom of a certain size, you will need to make adjustments when speaking in a smaller or larger space than what you are used to.

A large auditorium can be intimidating, especially for speakers who feel shy and "exposed" when facing an audience. However, the maxim that "proper preparation prevents poor performance" is just as true here as anywhere. If you have prepared and practiced well, you can approach a large-venue speaking engagement with confidence. In terms of practical adjustments, be aware that your voice is likely to echo, so you will want to speak more slowly than usual and make use of pauses to mark the ends of phrases and sentences. Similarly, your facial expressions and gestures should be larger so that they are visible from farther away. If you are using visual aids, they need to be large enough to be visible from the back of the auditorium.

Limited space is not as disconcerting for most speakers as enormous space, but it has the advantage of minimizing the tendency to pace back and forth while you speak. We have all seen dramatic soliloquies in the movies and plays where an actor makes use of the space on the stage, but this is generally not a good strategy for a speech. A small space also calls for more careful management of notecards and visual aids, as your audience will be able to see up close what you are doing with your hands. Do your best to minimize fumbling, including setting up in advance or arriving early to decide how to organize your materials in the physical space.

Speaking Outdoors

Outdoor settings can be charming, but they are prone to distractions. If you are giving a speech in a setting that is picturesquely beautiful, it may be difficult to maintain the audience's attention. If you know this ahead of time, you might plan your speech to focus more on mood than information and perhaps to make reference to the lovely view.

More typically, outdoor speech venues can pose challenges with weather, sun glare, and uninvited guests, such as ants and pigeons. If the venue is located near a busy highway, it might be difficult to make yourself heard over the ambient noise. You might lack the usual accommodations, such as a lectern or table. Whatever the situation, you will need to use your best efforts to project your voice clearly without sounding like you are yelling.

Using a Microphone

Most people today are familiar with microphones that are built into video recorders and other electronic devices, but they may be new at using a microphone to deliver a speech. One overall principle to remember is that a microphone only amplifies, it does not clarify. If you are not enunciating clearly, the microphone will merely enable your audience to hear amplified mumbling.

Microphones come in a wide range of styles and sizes. Generally, the easiest microphone to use is the clip-on style worn on the front of your shirt. If you look closely at many television personalities and news anchors, you will notice these tiny microphones clipped to their clothing. They require very little adaptation. You simply have to avoid looking down – at your notes, for instance – because your voice will be amplified when you do so.

Lectern and handheld microphones require more adaptation. If they are too close to your mouth, they can screech. If they are too far away, they might not pick up your voice. Some microphones are directional, meaning that they are only effective when you speak directly into them. If there is any opportunity to do so, ask for tips about how to use a particular microphone and practice with it for a few minutes while you have someone listen from a middle row in the audience and signal whether you can be heard well. The best plan, of course, would be to have access to the microphone for practice ahead of the speaking date.

Often a microphone is provided when it is not necessary. If the room is small or the audience is close to you, do not feel obligated to use the microphone. Sometimes an amplified voice can feel less natural and less compelling than a direct voice. However, if you forgo the microphone, make sure to speak loudly enough for all audience members to hear you – not just those in front.

Audience Size

A small audience is an opportunity for a more intimate, minimally formal tone. If your audience has only eight to twelve people, you can generate greater audience contact. Make use of all the preparation you have done. You do not have to revamp your speech just because the audience is small. When the presentation is over, there will most likely be opportunities to answer questions and have individual contact with your listeners.

Your classroom audience may be as many as twenty to thirty students. The format for an audience of this size is still formal but conversational. Depending on how your instructor structures the class, you may or may not be asked to leave time after your speech for questions and answers.

Some audiences are much larger. If you have an audience that fills an auditorium, or if you have an auditorium with only a few people in it, you still have a clearly formal task, and you should be guided as much as possible by your preparation.

• Not every speaking setting happens in a classroom. As such, different environments call for speakers to think through their basic speaking strategies.
• Speakers need to be prepared to deal with five common challenges in speaking contexts: using a lectern, large or small space, speaking in the outdoors, using a microphone, and audience size.

Using Notes Effectively

It is a great deal of work to prepare a good speech, and you want to present it effectively so that your audience will benefit as much as possible. We have already said that extemporaneous speaking provides the best opportunity for speaker-audience contact and that speaking extemporaneously means you do not have your full manuscript or outline with you. Instead, you will use notecards. The cards should have notes, not the full text of your speech. This can also be done with an autocue device – the teleprompter does not have to provide a full word-for-word script.

We have developed a system for creating highly effective notecards. Our system has been used effectively both in public speaking courses and in freshman composition courses. Surprisingly, the system consists of only five cards. For many people, this does not sound like nearly enough cards. We would make the case that you can do a good job with five cards, and we have seen many students do just that.

The Purpose of Speaker Notes

Using notes adds to your credibility as a speaker. If you depend on a full manuscript to get through your delivery, your listeners might believe you do not know the content of your speech. Second, the temptation to read the entire speech directly from a manuscript, even if you are only carrying it as a safety net, is nearly overwhelming. Third, well-prepared cards are more gracefully handled than sheets of paper, and they do not rattle if your hands tremble from nervousness. Finally, cards look better than sheets of paper. Five carefully prepared cards, together with practice, will help you more than you might think.

Key Tips for Using Notes

Plan on using just five cards, written on one side only. Get 4 × 6 cards. Use one card for the introduction, one card for each of your three main points, and one card for the conclusion.

Include Only Key Words

Your cards should include keywords and phrases, not full sentences. The words and phrases should be arranged in order so that you can stay organized and avoid forgetting important points.

One exception to the keyword guideline would be an extended or highly technical quotation from an authoritative source. If it is critically important to present an exact quotation, you may add one additional card that will contain the quotation together with its citation. If you plan to use such a quotation, make sure it has significant importance in your speech.

Hold Your Notes Naturally

Notes are a normal part of giving a presentation. You do not need to conceal them from the audience; in fact, trying to hide and use your notes at the same time tends to be very awkward and distracting. Some instructors recommend that you avoid gesturing with your notes on the grounds that nervous shaking is more noticeable if you are holding your notes in your hand. If this is the case for you, practice gesturing with your free hand, or put your cards down if you need to use both hands.

Other instructors recommend treating notecards as a natural extension of your hand, as they believe it is distracting to put your notes down and pick them up again. Whichever "rule" you follow, remember that the goal is for your use of notecards to contribute to your overall appearance of confidence and credibility.

Prepare Notecards to Trigger Recall

The "trick" to selecting the words to write on your cards is to identify the keywords that will trigger a recall sequence. For instance, if the word "Fukushima" brings to mind the nuclear power plant meltdown that followed the earthquake and tsunami that hit Japan in 2011, then that one word on your notecard should propel you through a sizable sequence of points and details. Once you have delivered that material, perhaps you will glance at your card again to remind yourself of the keyword or phrase that comes next.

You must discover what works for you and then select those words that tend to jog your recall. Having identified what works, make a preliminary set of five cards, written on one side only. Number the cards, and practice with them. Revise and refine them the way you would an outline. If you must, rewrite an entire card to make it work better, and test it the next time you practice.

Always practice with your notecards – and with any visual aids you plan to use. Practicing is also the best way to find out what kinds of things might go wrong with your notes in the presented speech and what steps you should take to make things go smoothly.

Write in Large Letters

You should be able to read something on your card by glancing, not peering at it. A few keywords and phrases, written in large, bold print with plenty of white space between them, will help you. If the lighting in your speech location is likely to have glare, be sure to write your notes in ink, as pencil can be hard to read in poor lighting.

Using Notecards Effectively

If you use as much care in developing your five notecards as you do your speech, they should serve you well. If you lose your place or go blank during the speech, you will only need a few seconds to find where you were and get going again. For instance, if you know that you presented the introduction and the first main point, which centers on the Emancipation Proclamation, you can readily go to your second card and remind yourself that your next main point is about the 13th Amendment to the U.S. Constitution.

In addition, the use of your notecards allows you to depart from the exact prepared wordings in your manuscript. In your recovery from losing your place, you can transpose a word or phrase to make your recovery graceful. It allows you to avoid feeling pressured to say every single word in your manuscript.

Under no circumstances should you ever attempt to put your entire speech on cards in little tiny writing. You will end up reading words to your audience instead of telling them your meaning, and the visual aspect of your speech will be spoiled by your need to squint to read your cards.

• Good notecards keep you from reading to your audience.
• Good notecards are carefully based on key words and phrases to promote recall.
• Good notecards should enhance your relationship with listeners.

Practicing for Successful Speech Delivery

There is no foolproof recipe for good delivery. Each of us is unique, and we each embody different experiences and interests. This means each person has an approach, or a style, that is effective for her or him. This further means that anxiety can accompany even the most carefully researched and interesting message. Even when we know our messages are strong and well-articulated on paper, it is difficult to know for sure that our presentation will also be good.

We are still obligated to do our best out of respect for the audience and their needs. Fortunately, there are some tools that can be helpful to you even the very first time you present a speech. You will continue developing your skills each time you put them to use and can experiment to find out which combination of delivery elements is most effective for you.

What Is Good Delivery?

The more you care about your topic, the greater your motivation to present it well. Good delivery is a process of presenting a clear, coherent message in an interesting way. Communication scholar Stephen E. Lucas tells us:

Good delivery…conveys the speaker's ideas clearly, interestingly, and without distracting the audience. Most audiences prefer delivery that combines a certain degree of formality with the best attributes of good conversation – directness, spontaneity, animation, vocal and facial expressiveness, and a lively sense of communication. Lucas, S. E. (2009). The art of public speaking (9th ed.). Boston, MA: McGraw-Hill, p. 244.

Many writers on the nonverbal aspects of delivery have cited the findings of psychologist Albert Mehrabian, asserting that the bulk of an audience's understanding of your message is based on nonverbal communication. Specifically, Mehrabian is often credited with finding that when audiences decoded a speaker's meaning, the speaker's face conveyed 55 percent of the information, the vocalics conveyed 38 percent, and the words conveyed just 7 percent. Mehrabian, A. (1972). Nonverbal communication . Chicago, IL: Aldine-Atherton.

Although numerous scholars, including Mehrabian himself, have stated that his findings are often misinterpreted, Mitchell, O. (n.d.). Mehrabian and nonverbal communication scholars and speech instructors do agree that nonverbal communication and speech delivery are extremely important to effective public speaking.

In this section of the chapter, we will explain six elements of good delivery: conversational style, conversational quality, eye contact, vocalics, physical manipulation, and variety. And since delivery is only as good as the practice that goes into it, we conclude with some tips for effective use of your practice time.

Conversational Style

Conversational style is a speaker's ability to sound expressive and to be perceived by the audience as natural. It is a style that approaches the way you normally express yourself in a much smaller group than your classroom audience. This means that you want to avoid having your presentation come across as didactic or overly exaggerated. You might not feel natural while you are using a conversational style, but for the sake of audience preference and receptiveness, you should do your best to appear natural. It might be helpful to remember that the two most important elements of the speech are the message and the audience. You are the conduit with the important role of putting the two together in an effective way. Your audience should be thinking about the message, not the delivery.

Stephen E. Lucas defines conversational quality as the idea that "no matter how many times a speech has been rehearsed, it still sounds spontaneous" [emphasis in original]. Lucas, S. E. (2009). The Art of Public Speaking (9th ed.). Boston, MA: McGraw-Hill, p. 247.

No one wants to hear a speech that is so well-rehearsed that it sounds fake or robotic. One of the hardest parts of public speaking is rehearsing to the point where it can appear to your audience that the thoughts are magically coming to you while you are speaking, but in reality, you have not spent a great deal of time thinking through each idea. When you can sound conversational, people pay attention.

Eye Contact

Eye contact is a speaker's ability to have visual contact with everyone in the audience. Your audience should feel that you are speaking to them, not simply uttering main and supporting points. If you are new to public speaking, you may find it intimidating to look audience members in the eye, but if you think about speakers you have seen who did not maintain eye contact, you will realize why this aspect of speech delivery is important. Without eye contact, the audience begins to feel invisible and unimportant, as if the speaker is just speaking to hear her or his own voice. Eye contact lets your audience feel that your attention is on them, not solely on the cards in front of you.

Sustained eye contact with your audience is one of the most important tools for effective delivery. O'Hair, Stewart, and Rubenstein note that eye contact is mandatory for speakers to establish a good relationship with an audience. O'Hair, D., Stewart, R., & Rubenstein, H. (2001). A Speaker's Guidebook: Text and Reference. Boston, MA: Bedford/St. Martin's.

Whether a speaker is speaking before a group of five or five hundred, the appearance of eye contact is an important way to bring an audience into your speech.

Eye contact can be a powerful tool. It is not simply a sign of sincerity, a sign of being well prepared and knowledgeable, or a sign of confidence; it also has the power to convey meanings. Arthur Koch tells us that all facial expressions "can communicate a wide range of emotions, including sadness, compassion, concern, anger, annoyance, fear, joy, and happiness". Koch, A. (2010). Speaking with a Purpose (8th ed.). Boston, MA: Allyn & Bacon, p. 233.

If you find the gaze of your audience too intimidating, you might feel tempted to resort to "faking" eye contact with them by looking at the wall just above their heads or by sweeping your gaze around the room instead of making actual eye contact with individuals in your audience until it becomes easier to provide real contact. The problem with fake eye contact is that it tends to look mechanical. Another problem with fake attention is that you lose the opportunity to assess the audience's understanding of your message. Still, fake eye contact is somewhat better than gripping your cards and staring at them and only occasionally glancing quickly and shallowly at the audience.

This is not to say that you may never look at your notecards. On the contrary, one of the skills in extemporaneous speaking is the ability to alternate your gaze between the audience and your notes. Rehearsing your presentation in front of a few friends should help you develop the ability to maintain eye contact with your audience while referring to your notes. When you are giving a speech that is well prepared and well-rehearsed, you will only need to look at your notes occasionally. This is an ability that will develop even further with practice. Your public speaking course is your best chance to get that practice.

Effective Use of Vocalics

Vocalics , also known as paralanguage, is the subfield of nonverbal communication that examines how we use our voices to communicate orally. This means that you speak loudly enough for all audience members (even those in the back of the room) to hear you clearly, and that you enunciate clearly enough to be understood by all audience members (even those who may have a hearing impairment or who may be English-language learners).

If you tend to be soft-spoken, you will need to practice using a louder volume level that may feel unnatural to you at first. For all speakers, good vocalic technique is best achieved by facing the audience with your chin up and your eyes away from your notecards and by setting your voice at a moderate speed. Effective use of vocalics also means that you make use of appropriate pitch, pauses, vocal variety, and correct pronunciation.

If you are an English-language learner and feel apprehensive about giving a speech in English, there are two things to remember: first, you can meet with a reference librarian to learn the correct pronunciations of any English words you are unsure of; and second, the fact that you have an accent means you speak more languages than most Americans, which is an accomplishment to be proud of.

If you are one of the many people with a stutter or other speech challenge, you undoubtedly already know that there are numerous techniques for reducing stuttering and improving speech fluency and that there is no one agreed-upon "cure". The Academy Award-winning movie The King's Speech did much to increase public awareness of what a person with a stutter goes through when it comes to public speaking. It also prompted some well-known individuals who stutter, such as television news reporter John Stossel, to go public about their stuttering. Stossel, J. (2011, March 2). If you have decided to study public speaking in spite of a speech challenge, we commend you for your efforts and encourage you to work with your speech instructor to make whatever adaptations work best for you.

Volume  refers to the loudness or softness of a speaker's voice. As mentioned, public speakers need to speak loudly enough to be heard by everyone in the audience. In addition, volume is often needed to overcome ambient noise, such as the hum of an air conditioner or the dull roar of traffic passing by.

In addition, you can use volume strategically to emphasize the most important points in your speech. Select these points carefully; if you emphasize everything, nothing will seem important. You also want to be sure to adjust your volume to the physical setting of the presentation. If you are in a large auditorium and your audience is several yards away, you will need to speak louder. If you are in a smaller space, with the audience a few feet away, you want to avoid overwhelming your audience by shouting or speaking too loudly.

Rate is the speed at which a person speaks. To keep your speech delivery interesting, your rate should vary. If you are speaking extemporaneously, your rate will naturally fluctuate. If you are reading, your delivery is less likely to vary. Because rate is an important tool in enhancing the meanings in your speech, you do not want to give a monotone drone or a rapid "machine-gun" style delivery.

Your rate should be appropriate for your topic and your points. A rapid, lively rate can communicate such meanings as enthusiasm, urgency, or humor. A slower, moderated rate can convey respect, seriousness, or careful reasoning. By varying rapid and slower rates within a single speech, you can emphasize your main points and keep your audience interested.

Pitch refers to the highness or lowness of a speaker's voice. Some speakers have deep voices and others have high voices. As with your singing voice range, the pitch of your speaking voice is determined to a large extent by physiology (specifically, the length of your vocal folds, or cords, and the size of your vocal tract). We all have a normal speaking pitch where our voice is naturally settled, the pitch where we are most comfortable speaking, and most teachers advise speaking at the pitch that feels natural to you.

While our voices may be generally comfortable at a specific pitch level, we all have the ability to modulate, or move, our pitch up or down. In fact, we do this all the time. When we change the pitch of our voices, we are using inflections . Just as you can use volume strategically, you can also use pitch inflections to make your delivery more interesting and emphatic.

If you ordinarily speak with a soprano voice, you may want to drop your voice to a slightly lower range to call attention to a particular point. How we use inflections can even change the entire meaning of what we are saying. For example, try saying the sentence "I love public speaking" with a higher pitch on one of the words – first raise the pitch on "I", then say it again with the pitch raised on "love", and so on. " I love public speaking" conveys a different meaning from "I love public speaking", does not it?

There are some speakers who do not change their pitch at all while speaking, which is called monotone . While very few people are completely monotone, some speakers slip into monotone patterns because of nerves. One way to ascertain whether you sound monotone is to record your voice and see how you sound. If you notice that your voice does not fluctuate very much, you will need to be intentional in altering your pitch to ensure that the emphasis of your speech is not completely lost on your audience.

Finally, resist the habit of pitching your voice "up" at the ends of sentences. It makes them sound like questions instead of statements. This habit can be disorienting and distracting, interfering with the audience's ability to focus entirely on the message. The speaker sounds uncertain or sounds as though he or she is seeking the understanding or approval of the listener. It hurts the speaker's credibility and it needs to be avoided.

The effective use of pitch is one of the keys to an interesting delivery that will hold your audience's attention.

Pauses are brief breaks in a speaker's delivery that can show emphasis and enhance the clarity of a message. In terms of timing, the effective use of pauses is one of the most important skills to develop. Some speakers become uncomfortable very quickly with the "dead air" that the pause causes. And if the speaker is uncomfortable, the discomfort can transmit itself to the audience. That does not mean you should avoid using pauses; your ability to use them confidently will increase with practice. Some of the best comedians use the well-timed pause to powerful and hilarious effect. Although your speech will not be a comedy routine, pauses are still useful for emphasis, especially when combined with a lowered pitch and rate to emphasize the important point you do not want your audience to miss.

Vocal Variety

Vocal variety has to do with changes in the vocalics we have just discussed: volume, pitch, rate, and pauses. No one wants to hear the same volume, pitch, rate, or use of pauses over and over again in a speech. Your audience should never be able to detect that you are about to slow down or your voice is going to get deeper because you are making an important point. When you think about how you sound in a normal conversation, your use of volume, pitch, rate, and pauses are all done spontaneously. If you try to over-rehearse your vocalics, your speech will end up sounding artificial. Vocal variety should flow naturally from your wish to speak with expression. In that way, it will animate your speech and invite your listeners to understand your topic the way you do.

Pronunciation

The last major category related to vocalics is pronunciation , or the conventional patterns of speech used to form a word. Word pronunciation is important for two reasons: first, mispronouncing a word your audience is familiar with will harm your credibility as a speaker; and second, mispronouncing a word they are unfamiliar with can confuse and even misinform them. If there is any possibility at all that you do not know the correct pronunciation of a word, find out. Many online dictionaries, such as the Wiktionary, provide free sound files illustrating the pronunciation of words.

Many have commented on the mispronunciation of words such as "nuclear" and "cavalry" by highly educated public speakers, including U.S. presidents. There have been classroom examples as well. For instance, a student giving a speech on the Greek philosopher Socrates mispronounced his name at least eight times during her speech. This mispronunciation created a situation of great awkwardness and anxiety for the audience. Everyone felt embarrassed and the teacher, opting not to humiliate the student in front of the class, could not say anything out loud, instead providing a private written comment at the end of class.

One important aspect of pronunciation is articulation , or the ability to clearly pronounce each of a succession of syllables used to make up a word. Some people have difficulty articulating because of physiological problems that can be treated by trained speech therapists, but other people have articulation problems because they come from a cultural milieu where a dialect other than standard American English is the norm. Speech therapists, who generally guide their clients toward standard American English, use the acronym SODA when helping people learn how to more effectively articulate: substitutions , omissions , distortions , and additions .

• Substitutions occur when a speaker replaces one consonant or vowel with another consonant ( water becomes wudda ; ask becomes ax ; mouth becomes mouf ).
• Omissions occur when a speaker drops a consonant or vowel within a word ( Internet becomes Innet ; mesmerized becomes memerized ; probably becomes prolly ).
• Distortions occur when a speaker articulates a word with nasal or slurring sounds ( pencil sounds like mencil ; precipitation sounds like persination ; second sounds like slecond ).
• Additions occur when a speaker adds consonants or vowels to words that are not there ( anyway becomes anyways ; athletic becomes athaletic ; black becomes buhlack ; interpret becomes interpretate ).

Another aspect of pronunciation in public speaking is avoiding the use of verbal surrogates or filler  words used as placeholders for actual words (like er , um , uh , etc.). You might be able to get away with saying "um" as many as two or three times in your speech before it becomes distracting, but the same cannot be said of "like". We know of a student who trained herself to avoid saying "like". As soon as the first speech was assigned, she began wearing a rubber band on her left wrist. Each time she caught herself saying "like", she snapped herself with the rubber band. It hurt. Very quickly, she found that she could stop inflicting the snap on herself, and she had successfully confronted an unprofessional verbal habit.

Effective Physical Manipulation

In addition to using our voices effectively, a key to effective public speaking is physical manipulation , or the use of the body to emphasize meanings or convey meanings during a speech. While we will not attempt to give an entire discourse on nonverbal communication, we will discuss a few basic aspects of physical manipulation: posture, body movement, facial expressions, and dress. These aspects add up to the overall physical dimension of your speech, which we call self-presentation.

"Stand up tall!" I'm sure We have all heard this statement from a parent or a teacher at some point in our lives. The fact is, posture is actually quite important. When you stand up straight, you communicate to your audience, without saying a word, that you hold a position of power and take your position seriously. If however, you are slouching, hunched over, or leaning on something, you could be perceived as ill-prepared, anxious, lacking in credibility, or not serious about your responsibilities as a speaker.

While speakers often assume a more casual posture as a presentation continues (especially if it is a long one, such as a ninety-minute class lecture), it is always wise to start by standing up straight and putting your best foot forward. Remember, you only get one shot at making a first impression, and your body's orientation is one of the first pieces of information audiences use to make that impression.

Body Movement

Unless you are stuck behind a podium because of the need to use an immovable microphone, you should never stand in one place during a speech. However, movement during a speech should also not resemble pacing. One of our authors once saw a speaker who would walk around a small table where her speaking notes were located. She would walk around the table once, toss her chalk twice, and then repeat the process. Instead of listening to what the speaker was saying, everyone became transfixed by her walk-and-chalk-toss pattern.

As speakers, we must be mindful of how we go about moving while speaking. One common method for easily integrating some movement into your speech is to take a few steps any time you transition from one idea to the next. By only moving at transition points, not only do you help focus your audience's attention on the transition from one idea to the next, but you also are able to increase your nonverbal immediacy by getting closer to different segments of your audience.

Body movement also includes gestures. These should be neither overdramatic nor subdued. At one extreme, arm-waving and fist-pounding will distract from your message and reduce your credibility. At the other extreme, refraining from the use of gestures is the waste of an opportunity to suggest emphasis, enthusiasm, or other personal connection with your topic.

There are many ways to use gestures. The most obvious are hand gestures, which should be used in moderation at carefully selected times in the speech. If you overuse gestures, they lose meaning. Many late-night comedy parodies of political leaders include patterned, overused gestures or other delivery habits associated with a particular speaker.

However, the well-placed use of simple, natural gestures to indicate emphasis, direction, size is usually effective. Normally, a gesture with one hand is enough. Rather than trying to have a gesture for every sentence, use just a few well-planned gestures. It is often more effective to make a gesture and hold it for a few moments than to begin waving your hands and arms around in a series of gestures.

Finally, just as you should avoid pacing, you will also want to avoid other distracting movements when you are speaking. Many speakers have unconscious mannerisms such as twirling their hair, putting their hands in and out of their pockets, jingling their keys, licking their lips, or clicking a pen while speaking. As with other aspects of speech delivery, practicing in front of others will help you become conscious of such distractions and plan ways to avoid doing them.

Facial Expressions

Faces are amazing things and convey so much information. As speakers, we must be acutely aware of what our face looks like while speaking. While many of us do not look forward to seeing ourselves on videotape, often the only way you can critically evaluate what your face is doing while you are speaking is to watch a recording of your speech. If video is not available, you can practice speaking in front of a mirror.

There are two extremes you want to avoid: no facial expression and over-animated facial expressions. First, you do not want to have a completely blank face while speaking. Some people just do not show much emotion with their faces naturally, but this blankness is often increased when the speaker is nervous. Audiences will react negatively to the message of such a speaker because they will sense that something is amiss.

If a speaker is talking about the joys of Disney World and his face does not show any excitement, the audience is going to be turned off to the speaker and his message. On the other extreme end is the speaker whose face looks like that of an exaggerated cartoon character. Instead, your goal is to show a variety of appropriate facial expressions while speaking.

Like vocalics and gestures, facial expression can be used strategically to enhance meaning. A smile or pleasant facial expression is generally appropriate at the beginning of a speech to indicate your wish for a good transaction with your audience. However, you should not smile throughout a speech on drug addiction, poverty, or the oil spill in the Gulf of Mexico.

An inappropriate smile creates confusion about your meaning and may make your audience feel uncomfortable. On the other hand, a serious scowl might look hostile or threatening to audience members and become a distraction from the message. If you keep the meaning of your speech foremost in your mind, you will more readily find the balance in facial expression.

Another common problem some new speakers have is showing only one expression. One of our coauthors competed in speech in college. After one of his speeches (about how people die on amusement park rides), one of his judges pulled him aside and informed him that his speech was "creepy". Apparently, while speaking about death, our coauthor smiled the entire time. The incongruity between the speech on death and dying and the coauthor's smile just left the judge a little creeped out. If you are excited about a part of your speech, you should show excitement on your face. On the other hand, if you are at a serious part of your speech, your facial expressions should be serious.

While there are no clear-cut guidelines for how you should dress for every speech you will give, dress is still a very important part of how others will perceive you (again, It is all about the first impression). If you want to be taken seriously, you must present yourself seriously. While we do not advocate dressing up in a suit every time you give a speech, there are definitely times when wearing a suit is appropriate.

One general rule you can use for determining dress is the "step-above rule", which states that you should dress one step above your audience. If your audience is going to be dressed casually in shorts and jeans, then wear nice casual clothing such as a pair of neatly pressed slacks and a collared shirt or blouse. If, however, your audience is going to be wearing "business casual" attire, then you should probably wear a sport coat, a dress, or a suit. The goal of the step-above rule is to establish yourself as someone to be taken seriously. On the other hand, if you dress two steps above your audience, you may put too much distance between yourself and your audience, coming across as overly formal or even arrogant.

Another general rule for dressing is to avoid distractions in your appearance. Overly tight or revealing garments, over-the-top hairstyles or makeup, jangling jewelry, or a display of tattoos and piercings can serve to draw your audience's attention away from your speech. Remembering that your message is the most important aspect of your speech, keep that message in mind when you choose your clothing and accessories.

Self-Presentation

When you present your speech, you are also presenting yourself. Self-presentation, sometimes also referred to as poise or stage presence, is determined by how you look, how you stand, how you walk to the lectern, and how you use your voice and gestures. Your self-presentation can either enhance your message or detract from it. Worse, a poor self-presentation can turn a good, well-prepared speech into a forgettable waste of time. You want your self-presentation to support your credibility and improve the likelihood that the audience will listen with interest.

Your personal appearance should reflect the careful preparation of your speech. Your personal appearance is the first thing your audience will see, and from it, they will make inferences about the speech you are about to present.

One of the biggest mistakes novice public speakers make is to use the same gesture over and over again during a speech. While you do not want your gestures to look fake, you should be careful to include a variety of different nonverbal components while speaking. You should make sure that your face, body, and words are all working in conjunction with each other to support your message.

Practice Effectively

You might get away with presenting a hastily practiced speech, but the speech will not be as good as it could be. In order to develop your best speech delivery, you need to practice – and use your practice time effectively. Practicing does not mean reading over your notes, mentally running through your speech, or even speaking your speech aloud over and over. Instead, you need to practice with the goal of identifying the weaknesses in your delivery, improving upon them, and building good speech delivery habits.

When you practice your speech, place both your feet in full, firm contact with the floor to keep your body from swaying side to side. Some new public speakers find that they do not know what to do with their hands during the speech. Your practice sessions should help you get comfortable. When you are not gesturing, you can rest your free hand lightly on a lectern or simply allow it to hang at your side. Since this is not a familiar posture for most people, it might feel awkward, but in your practice sessions, you can begin getting used to it.

Seek Input from Others

Because we can't see ourselves as others see us, one of the best ways to improve your delivery is to seek constructive criticism from others. This, of course, is an aspect of your public speaking course, as you will receive evaluations from your instructor and possibly from your fellow students. However, by practicing in front of others before it is time to present your speech, you can anticipate and correct problems so that you can receive a better evaluation when you give the speech "for real".

Ask your practice observers to be honest about the aspects of your delivery that could be better. Sometimes students create study groups just for this purpose. When you create a study group of classroom peers, everyone has an understanding of the entire creative process, and their feedback will thus be more useful to you than the feedback you might get from someone who has never taken the course or given a speech.

If your practice observers seem reluctant to offer useful criticisms, ask questions. How was your eye contact? Could they hear you? Was your voice well-modulated? Did you mispronounce any words? How was your posture? Were your gestures effective? Did you have any mannerisms that you should learn to avoid? Because peers are sometimes reluctant to say things that could sound critical, direct questions are often a useful way to help them speak up.

If you learn from these practice sessions that your voice tends to drop at the ends of sentences, make a conscious effort to support your voice as you conclude each main point. If you learn that you have a habit of clicking a pen, make sure you do not have a pen with you when you speak or that you keep it in your pocket. If your practice observers mention that you tend to hide your hands in the sleeves of your shirt or jacket, next time wear short sleeves or roll your sleeves up before beginning your speech. If you learn through practice that you tend to sway or rock while you speak, you can consciously practice and build the habit of not swaying.

When it is your turn to give feedback to others in your group, assume that they are as interested in doing well as you are. Give feedback in the spirit of helping their speeches be as good as possible.

Use Audio and/or Video to Record Yourself

Technology has made it easier than ever to record yourself and others using the proliferation of electronic devices people are likely to own. Video, of course, allows you the advantage of being able to see yourself as others see you, while audio allows you to concentrate on the audible aspects of your delivery. As we mentioned earlier in the chapter, if neither video nor audio is available, you can always observe yourself by practicing your delivery in front of a mirror.

After you have recorded yourself, it may seem obvious that you should watch and listen to the recording. This can be intimidating, as you may fear that your performance anxiety will be so obvious that everyone will notice it in the recording. But students are often pleasantly surprised when they watch and listen to their recordings, as even students with very high anxiety may find out that they "come across" in a speech much better than they expected.

A recording can also be a very effective diagnostic device. Sometimes students believe they are making strong contact with their audiences, but their cards contain so many notes that they succumb to the temptation of reading. By finding out from the video that you misjudged your eye contact, you can be motivated to rewrite your notecards in a way that does not provide the opportunity to do so much reading.

It is most likely that in viewing your recording, you will benefit from discovering your strengths and finding weak areas you can strengthen.

Good Delivery Is a Habit

Luckily, public speaking is an activity that, when done conscientiously, strengthens with practice. As you become aware of the areas where your delivery has room for improvement, you will begin developing a keen sense of what "works" and what audiences respond to.

It is advisable to practice out loud in front of other people several times, spreading your rehearsals out over several days. To do this kind of practice, of course, you need to have your speech be finalized well ahead of the date when you are going to give it. During these practice sessions, you can time your speech to make sure it lasts the appropriate length of time.

A friend of ours was the second student on the program in an event where each student's presentation was to last 30 to 45 minutes. After the first student had been speaking for 75 minutes, the professor in charge asked, "Can we speed this up?" The student said yes, and proceeded to continue speaking for another seventy-five minutes before finally concluding his portion of the program. Although we might fault the professor for not "pulling the plug", clearly the student had not timed his speech in advance.

Your practice sessions will also enable you to make adjustments to your notecards to make them more effective in supporting your contact with your audience. This kind of practice is not just a strategy for beginners; it is practiced by many highly placed public figures with extensive experience in public speaking.

Your public speaking course is one of the best opportunities you will have to manage your performance anxiety, build your confidence in speaking extemporaneously, develop your vocal skills, and become adept at self-presentation. The habits you can develop through targeted practice are to build continuously on your strengths and to challenge yourself to find new areas for improving your delivery. By taking advantage of these opportunities, you will gain the ability to present a speech effectively whenever you may be called upon to speak publicly.

• Conversational style is a speaker's ability to sound expressive while being perceived by the audience as natural. Conversational quality is a speaker's ability to prepare a speech and rehearse a speech but still sound spontaneous when delivering it.
• Eye contact helps capture and maintain an audience's interest while contributing to the speaker's credibility.
• Vocalics are the nonverbal components of the verbal message. There are six important vocalic components for a speaker to be aware of: volume (loudness or softness), pitch (highness or lowness), rate (fastness or slowness), pauses (use of breaks to add emphasis), vocal variety (use of a range of vocalic strategies), and pronunciation (using conventional patterns of speech formation).
• Physical manipulation is the use of your body to add meaning and emphasis to a speech. As such, excessive or nonexistent physical manipulation can detract from a speaker's speech.
• Good delivery is a habit that is built through effective practice.

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What It Takes to Give a Great Presentation

• Carmine Gallo

Five tips to set yourself apart.

Never underestimate the power of great communication. It can help you land the job of your dreams, attract investors to back your idea, or elevate your stature within your organization. But while there are plenty of good speakers in the world, you can set yourself apart out by being the person who can deliver something great over and over. Here are a few tips for business professionals who want to move from being good speakers to great ones: be concise (the fewer words, the better); never use bullet points (photos and images paired together are more memorable); don’t underestimate the power of your voice (raise and lower it for emphasis); give your audience something extra (unexpected moments will grab their attention); rehearse (the best speakers are the best because they practice — a lot).

I was sitting across the table from a Silicon Valley CEO who had pioneered a technology that touches many of our lives — the flash memory that stores data on smartphones, digital cameras, and computers. He was a frequent guest on CNBC and had been delivering business presentations for at least 20 years before we met. And yet, the CEO wanted to sharpen his public speaking skills.

• Carmine Gallo is a Harvard University instructor, keynote speaker, and author of 10 books translated into 40 languages. Gallo is the author of The Bezos Blueprint: Communication Secrets of the World’s Greatest Salesman  (St. Martin’s Press).

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Speaker Mike Johnson meets with Trump and gets his praise amid threats to his job

With his job in jeopardy, House Speaker Mike Johnson paid a visit to Florida on Friday to meet with the one man who could save his precarious speakership: former President Donald Trump.

Johnson made his pilgrimage to Trump’s resort in Palm Beach as he faces an ongoing threat to his job from Rep. Marjorie Taylor Greene, the far-right Georgia firebrand and Trump loyalist who has ratcheted up attacks on him less than six months into the job.

Asked whether he supports Greene’s motion to depose Johnson, Trump, the presumptive 2024 Republican presidential nominee, offered kind words for both.

“We’re getting along very well with the speaker. And I get along very well with Marjorie. We have a speaker who was voted in, and it was a complicated process and I think very — it’s not an easy situation for any speaker. I think he’s doing a very good job. He’s doing about as good as you’re going to do. And I’m sure that Marjorie understands that. She’s a very good friend of mine, and I know she has a lot of respect for the speaker.”

“I stand with the speaker,” Trump added later, saying it’s “unfortunate that people bring it up because right now, we have much bigger problems.”

The official topic of the meeting was bolstering “election integrity,” and Trump said in the afternoon that the two decided to meet to discuss measures focused on preventing noncitizens from voting. At the Mar-a-Lago resort, Johnson, R-La., said he was pleased to join the 2024 GOP nominee at “this beautiful facility.”

Voting by non-citizens is already illegal — and very rare . But Trump and many of his allies have falsely claimed that undocumented immigrants affected the 2020 election and warned they could do so again this year.

Standing by Trump, Johnson called for a vote on changes to federal voting laws.

“House Republicans are introducing a bill that will require proof of citizenship to vote. It seems like common sense,” he said, claiming there are “millions of illegals” in the U.S. and many of them who might try to vote illegally. “This could be a tight election — in our congressional races around the country. It could, if there are enough votes, affect the presidential election.”

Before the meeting, some Republicans said Trump's support would help Johnson fend off the threats to his gavel.

"Obviously, it would help" Johnson if Trump reiterated his support for him, conservative Rep. Ralph Norman, R-S.C. said in an interview. Norman has criticized Johnson at times but doesn’t support the push to remove him.

"Trump has got a following; he’s our nominee. ... It's now Trump and Biden — there is no other choice. So it’s good that they’re getting together," Norman continued, saying he expects Trump to impress upon Johnson that his No. 1 focus should be passing new restrictions on immigration.

Asked what Johnson has to gain by visiting Trump, Rep. Anna Paulina Luna, R-Fla., a Johnson critic, said, "President Trump has been a great negotiator, but also he has a lot of good insight into what the American people want." She said she was looking forward to their joint announcement.

Johnson's visit to Palm Beach came just three days before Trump is set to stand trial in New York, where he is accused of falsifying business records in connection with hush money payments to adult film star  Stormy Daniels .

Trump told reporters Friday that he would testify: "Yeah. I would testify, absolutely. It's a scam. It's a scam. That's not a trial."

"Jury selection is largely luck. It depends who you get," he added. "I'm testifying — I tell the truth. All I can do is tell the truth. And the truth is that there’s no case. They have no case."

It was the first in-person meeting between the two men since Trump became the Republic a n Pa rty's presumptive nominee . Such a meeting wouldn’t be unusual between a GOP speaker and a presidential nominee as the party unifies behind its candidate. But it comes exactly three weeks after Greene filed her motion to topple Johnson and as other conservatives grumble about his handling of a host of thorny matters.

Fueling the threats to Johnson's job are two contentious issues on which he is boxed in : approving aid to Ukraine and renewing a warrantless surveillance program under Section 702 of the Foreign Intelligence Surveillance Act. The FISA bill passed Friday. In both cases, Johnson has faced pressure from his party's committee leaders, centrist Republicans and the Senate to act — against the wishes of a band of hard-right members who oppose both issues.

Marjorie Taylor Greene's motion to vacate

Greene, who released her motion to remove Johnson last month before a two-week House recess, hasn’t triggered it yet. If she does, it would require a vote within two legislative days. Upon the House's return, and despite pleas from colleagues to stand down, she has only ratcheted up her attacks on Johnson.

Greene issued her threat over the sweeping government funding bill that passed last month, claiming Johnson gave President Joe Biden and the Democrats "everything they wanted” in the spending package. (Johnson negotiated the bill, which included various conservative provisions, with the Democratic-controlled Senate and White House.)

“I will not tolerate our elected Republican Speaker Mike Johnson serving the Democrats and the Biden administration and helping them achieve their policies that are destroying our country. He is throwing our own razor-thin majority into chaos by not serving his own GOP conference that elected him," Greene wrote in a letter to colleagues this week, while calling on Johnson not to fund aid to Ukraine or renew Section 702 without a new "warrant requirement."

No other Republicans have said they would vote for Greene's motion to vacate, and Greene downplayed the meeting Friday, saying, "President Trump meets with people all the time."

Rep. Mario Diaz-Balart, R-Fla., a Johnson ally and Trump supporter, said he didn't think the threat to the speaker was real: "Johnson is on very strong footing here, despite all the noise."

And some Democrats have said they'd vote to protect Johnson if Republicans seek to oust him for passing Ukraine aid. Democratic leaders, who unified the conference last fall against protecting then-Speaker Kevin McCarthy of California amid a revolt by a small number of GOP members, are keeping that door open with Johnson.

"If the speaker were to do the right thing and allow the House to work its will with an up-or-down vote on the national security bill, then I believe there are a reasonable number of Democrats who would not want to see the speaker fall as a result of doing the right thing," House Minority Leader Hakeem Jeffries, D-N.Y., told reporters Thursday, adding that he was making an "observation, not a declaration, because we have to have a conversation."

Friday's meeting is reminiscent of McCarthy's flight to Mar-a-Lago to make amends with Trump just weeks after McCarthy publicly castigated him for inciting the Jan. 6, 2021, riot at the Capitol. After Republicans took back control of the House, Trump endorsed McCarthy for speaker and helped him win the gavel amid a weeklong stalemate in early 2023.

But last fall, when Rep. Matt Gaetz, R-Fla., a Trump ally, forced a vote to overthrow McCarthy, Trump stayed silent and made no effort to save him.

Johnson's fate may be different given his role in Trump's efforts to overturn Biden's 2020 election victory. He led the  amicus brief signed by more than 100 House Republicans  that backed a Texas lawsuit seeking to invalidate the election results in four swing states Biden carried.

Sahil Kapur is a senior national political reporter for NBC News.

Scott Wong is a senior congressional reporter for NBC News.

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14.4 Practicing for Successful Speech Delivery

Learning objectives.

• Explain why having a strong conversational quality is important for effective public speaking.
• Explain the importance of eye contact in public speaking.
• Define vocalics and differentiate among the different factors of vocalics.
• Explain effective physical manipulation during a speech.
• Understand how to practice effectively for good speech delivery.

Christian Pierret – Speech – CC BY 2.0.

There is no foolproof recipe for good delivery. Each of us is unique, and we each embody different experiences and interests. This means each person has an approach, or a style, that is effective for her or him. This further means that anxiety can accompany even the most carefully researched and interesting message. Even when we know our messages are strong and well-articulated on paper, it is difficult to know for sure that our presentation will also be good.

We are still obligated to do our best out of respect for the audience and their needs. Fortunately, there are some tools that can be helpful to you even the very first time you present a speech. You will continue developing your skills each time you put them to use and can experiment to find out which combination of delivery elements is most effective for you.

What Is Good Delivery?

The more you care about your topic, the greater your motivation to present it well. Good delivery is a process of presenting a clear, coherent message in an interesting way. Communication scholar Stephen E. Lucas tells us:

Good delivery…conveys the speaker’s ideas clearly, interestingly, and without distracting the audience. Most audiences prefer delivery that combines a certain degree of formality with the best attributes of good conversation—directness, spontaneity, animation, vocal and facial expressiveness, and a lively sense of communication (Lucas, 2009).

Many writers on the nonverbal aspects of delivery have cited the findings of psychologist Albert Mehrabian, asserting that the bulk of an audience’s understanding of your message is based on nonverbal communication. Specifically, Mehrabian is often credited with finding that when audiences decoded a speaker’s meaning, the speaker’s face conveyed 55 percent of the information, the vocalics conveyed 38 percent, and the words conveyed just 7 percent (Mehrabian, 1972). Although numerous scholars, including Mehrabian himself, have stated that his findings are often misinterpreted (Mitchell), scholars and speech instructors do agree that nonverbal communication and speech delivery are extremely important to effective public speaking.

In this section of the chapter, we will explain six elements of good delivery: conversational style, conversational quality, eye contact, vocalics, physical manipulation, and variety. And since delivery is only as good as the practice that goes into it, we conclude with some tips for effective use of your practice time.

Conversational Style

Conversational style is a speaker’s ability to sound expressive and to be perceived by the audience as natural. It’s a style that approaches the way you normally express yourself in a much smaller group than your classroom audience. This means that you want to avoid having your presentation come across as didactic or overly exaggerated. You might not feel natural while you’re using a conversational style, but for the sake of audience preference and receptiveness, you should do your best to appear natural. It might be helpful to remember that the two most important elements of the speech are the message and the audience. You are the conduit with the important role of putting the two together in an effective way. Your audience should be thinking about the message, not the delivery.

Stephen E. Lucas defines conversational quality as the idea that “no matter how many times a speech has been rehearsed, it still sounds spontaneous” [emphasis in original] (Lucas, 2009). No one wants to hear a speech that is so well rehearsed that it sounds fake or robotic. One of the hardest parts of public speaking is rehearsing to the point where it can appear to your audience that the thoughts are magically coming to you while you’re speaking, but in reality you’ve spent a great deal of time thinking through each idea. When you can sound conversational, people pay attention.

Eye Contact

Eye contact is a speaker’s ability to have visual contact with everyone in the audience. Your audience should feel that you’re speaking to them, not simply uttering main and supporting points. If you are new to public speaking, you may find it intimidating to look audience members in the eye, but if you think about speakers you have seen who did not maintain eye contact, you’ll realize why this aspect of speech delivery is important. Without eye contact, the audience begins to feel invisible and unimportant, as if the speaker is just speaking to hear her or his own voice. Eye contact lets your audience feel that your attention is on them, not solely on the cards in front of you.

Sustained eye contact with your audience is one of the most important tools toward effective delivery. O’Hair, Stewart, and Rubenstein note that eye contact is mandatory for speakers to establish a good relationship with an audience (O’Hair, Stewart, & Rubenstein, 2001). Whether a speaker is speaking before a group of five or five hundred, the appearance of eye contact is an important way to bring an audience into your speech.

Eye contact can be a powerful tool. It is not simply a sign of sincerity, a sign of being well prepared and knowledgeable, or a sign of confidence; it also has the power to convey meanings. Arthur Koch tells us that all facial expressions “can communicate a wide range of emotions, including sadness, compassion, concern, anger, annoyance, fear, joy, and happiness” (Koch, 2010).

If you find the gaze of your audience too intimidating, you might feel tempted to resort to “faking” eye contact with them by looking at the wall just above their heads or by sweeping your gaze around the room instead of making actual eye contact with individuals in your audience until it becomes easier to provide real contact. The problem with fake eye contact is that it tends to look mechanical. Another problem with fake attention is that you lose the opportunity to assess the audience’s understanding of your message. Still, fake eye contact is somewhat better than gripping your cards and staring at them and only occasionally glancing quickly and shallowly at the audience.

This is not to say that you may never look at your notecards. On the contrary, one of the skills in extemporaneous speaking is the ability to alternate one’s gaze between the audience and one’s notes. Rehearsing your presentation in front of a few friends should help you develop the ability to maintain eye contact with your audience while referring to your notes. When you are giving a speech that is well prepared and well rehearsed, you will only need to look at your notes occasionally. This is an ability that will develop even further with practice. Your public speaking course is your best chance to get that practice.

Effective Use of Vocalics

Vocalics , also known as paralanguage, is the subfield of nonverbal communication that examines how we use our voices to communicate orally. This means that you speak loudly enough for all audience members (even those in the back of the room) to hear you clearly, and that you enunciate clearly enough to be understood by all audience members (even those who may have a hearing impairment or who may be English-language learners). If you tend to be soft-spoken, you will need to practice using a louder volume level that may feel unnatural to you at first. For all speakers, good vocalic technique is best achieved by facing the audience with your chin up and your eyes away from your notecards and by setting your voice at a moderate speed. Effective use of vocalics also means that you make use of appropriate pitch, pauses, vocal variety, and correct pronunciation.

If you are an English-language learner and feel apprehensive about giving a speech in English, there are two things to remember: first, you can meet with a reference librarian to learn the correct pronunciations of any English words you are unsure of; and second, the fact that you have an accent means you speak more languages than most Americans, which is an accomplishment to be proud of.

If you are one of the many people with a stutter or other speech challenge, you undoubtedly already know that there are numerous techniques for reducing stuttering and improving speech fluency and that there is no one agreed-upon “cure.” The Academy Award–winning movie The King’s Speech did much to increase public awareness of what a person with a stutter goes through when it comes to public speaking. It also prompted some well-known individuals who stutter, such as television news reporter John Stossel, to go public about their stuttering (Stossel, 2011). If you have decided to study public speaking in spite of a speech challenge, we commend you for your efforts and encourage you to work with your speech instructor to make whatever adaptations work best for you.

Volume refers to the loudness or softness of a speaker’s voice. As mentioned, public speakers need to speak loudly enough to be heard by everyone in the audience. In addition, volume is often needed to overcome ambient noise, such as the hum of an air conditioner or the dull roar of traffic passing by. In addition, you can use volume strategically to emphasize the most important points in your speech. Select these points carefully; if you emphasize everything, nothing will seem important. You also want to be sure to adjust your volume to the physical setting of the presentation. If you are in a large auditorium and your audience is several yards away, you will need to speak louder. If you are in a smaller space, with the audience a few feet away, you want to avoid overwhelming your audience with shouting or speaking too loudly.

Rate is the speed at which a person speaks. To keep your speech delivery interesting, your rate should vary. If you are speaking extemporaneously, your rate will naturally fluctuate. If you’re reading, your delivery is less likely to vary. Because rate is an important tool in enhancing the meanings in your speech, you do not want to give a monotone drone or a rapid “machine-gun” style delivery. Your rate should be appropriate for your topic and your points. A rapid, lively rate can communicate such meanings as enthusiasm, urgency, or humor. A slower, moderated rate can convey respect, seriousness, or careful reasoning. By varying rapid and slower rates within a single speech, you can emphasize your main points and keep your audience interested.

Pitch refers to the highness or lowness of a speaker’s voice. Some speakers have deep voices and others have high voices. As with one’s singing voice range, the pitch of one’s speaking voice is determined to a large extent by physiology (specifically, the length of one’s vocal folds, or cords, and the size of one’s vocal tract). We all have a normal speaking pitch where our voice is naturally settled, the pitch where we are most comfortable speaking, and most teachers advise speaking at the pitch that feels natural to you.

While our voices may be generally comfortable at a specific pitch level, we all have the ability to modulate, or move, our pitch up or down. In fact, we do this all the time. When we change the pitch of our voices, we are using inflections . Just as you can use volume strategically, you can also use pitch inflections to make your delivery more interesting and emphatic. If you ordinarily speak with a soprano voice, you may want to drop your voice to a slightly lower range to call attention to a particular point. How we use inflections can even change the entire meaning of what we are saying. For example, try saying the sentence “I love public speaking” with a higher pitch on one of the words—first raise the pitch on “I,” then say it again with the pitch raised on “love,” and so on. “ I love public speaking” conveys a different meaning from “I love public speaking,” doesn’t it?

There are some speakers who don’t change their pitch at all while speaking, which is called monotone . While very few people are completely monotone, some speakers slip into monotone patterns because of nerves. One way to ascertain whether you sound monotone is to record your voice and see how you sound. If you notice that your voice doesn’t fluctuate very much, you will need to be intentional in altering your pitch to ensure that the emphasis of your speech isn’t completely lost on your audience.

Finally, resist the habit of pitching your voice “up” at the ends of sentences. It makes them sound like questions instead of statements. This habit can be disorienting and distracting, interfering with the audience’s ability to focus entirely on the message. The speaker sounds uncertain or sounds as though he or she is seeking the understanding or approval of the listener. It hurts the speaker’s credibility and it needs to be avoided.

The effective use of pitch is one of the keys to an interesting delivery that will hold your audience’s attention.

Pauses are brief breaks in a speaker’s delivery that can show emphasis and enhance the clarity of a message. In terms of timing, the effective use of pauses is one of the most important skills to develop. Some speakers become uncomfortable very quickly with the “dead air” that the pause causes. And if the speaker is uncomfortable, the discomfort can transmit itself to the audience. That doesn’t mean you should avoid using pauses; your ability to use them confidently will increase with practice. Some of the best comedians use the well-timed pause to powerful and hilarious effect. Although your speech will not be a comedy routine, pauses are still useful for emphasis, especially when combined with a lowered pitch and rate to emphasize the important point you do not want your audience to miss.

Vocal Variety

Vocal variety has to do with changes in the vocalics we have just discussed: volume, pitch, rate, and pauses. No one wants to hear the same volume, pitch, rate, or use of pauses over and over again in a speech. Your audience should never be able to detect that you’re about to slow down or your voice is going to get deeper because you’re making an important point. When you think about how you sound in a normal conversation, your use of volume, pitch, rate, and pauses are all done spontaneously. If you try to overrehearse your vocalics, your speech will end up sounding artificial. Vocal variety should flow naturally from your wish to speak with expression. In that way, it will animate your speech and invite your listeners to understand your topic the way you do.

Pronunciation

The last major category related to vocalics is pronunciation , or the conventional patterns of speech used to form a word. Word pronunciation is important for two reasons: first, mispronouncing a word your audience is familiar with will harm your credibility as a speaker; and second, mispronouncing a word they are unfamiliar with can confuse and even misinform them. If there is any possibility at all that you don’t know the correct pronunciation of a word, find out. Many online dictionaries, such as the Wiktionary ( http://wiktionary.org ), provide free sound files illustrating the pronunciation of words.

Many have commented on the mispronunciation of words such as “nuclear” and “cavalry” by highly educated public speakers, including US presidents. There have been classroom examples as well. For instance, a student giving a speech on the Greek philosopher Socrates mispronounced his name at least eight times during her speech. This mispronunciation created a situation of great awkwardness and anxiety for the audience. Everyone felt embarrassed and the teacher, opting not to humiliate the student in front of the class, could not say anything out loud, instead providing a private written comment at the end of class.

One important aspect of pronunciation is articulation , or the ability to clearly pronounce each of a succession of syllables used to make up a word. Some people have difficulty articulating because of physiological problems that can be treated by trained speech therapists, but other people have articulation problems because they come from a cultural milieu where a dialect other than standard American English is the norm. Speech therapists, who generally guide their clients toward standard American English, use the acronym SODA when helping people learn how to more effectively articulate: substitutions , omissions , distortions , and additions .

• Substitutions occur when a speaker replaces one consonant or vowel with another consonant ( water becomes wudda ; ask becomes ax ; mouth becomes mouf ).
• Omissions occur when a speaker drops a consonant or vowel within a word ( Internet becomes Innet ; mesmerized becomes memerized ; probably becomes prolly ).
• Distortions occur when a speaker articulates a word with nasal or slurring sounds ( pencil sounds like mencil ; precipitation sounds like persination ; second sounds like slecond ).
• Additions occur when a speaker adds consonants or vowels to words that are not there ( anyway becomes anyways ; athletic becomes athaletic ; black becomes buhlack ; interpret becomes interpretate ).

Another aspect of pronunciation in public speaking is avoiding the use of verbal surrogates or “filler” words used as placeholders for actual words (like er , um , uh , etc.). You might be able to get away with saying “um” as many as two or three times in your speech before it becomes distracting, but the same cannot be said of “like.” We know of a student who trained herself to avoid saying “like.” As soon as the first speech was assigned, she began wearing a rubber band on her left wrist. Each time she caught herself saying “like,” she snapped herself with the rubber band. It hurt. Very quickly, she found that she could stop inflicting the snap on herself, and she had successfully confronted an unprofessional verbal habit.

Effective Physical Manipulation

In addition to using our voices effectively, a key to effective public speaking is physical manipulation , or the use of the body to emphasize meanings or convey meanings during a speech. While we will not attempt to give an entire discourse on nonverbal communication, we will discuss a few basic aspects of physical manipulation: posture, body movement, facial expressions, and dress. These aspects add up to the overall physical dimension of your speech, which we call self-presentation.

“Stand up tall!” I’m sure we’ve all heard this statement from a parent or a teacher at some point in our lives. The fact is, posture is actually quite important. When you stand up straight, you communicate to your audience, without saying a word, that you hold a position of power and take your position seriously. If however, you are slouching, hunched over, or leaning on something, you could be perceived as ill prepared, anxious, lacking in credibility, or not serious about your responsibilities as a speaker. While speakers often assume more casual posture as a presentation continues (especially if it is a long one, such as a ninety-minute class lecture), it is always wise to start by standing up straight and putting your best foot forward. Remember, you only get one shot at making a first impression, and your body’s orientation is one of the first pieces of information audiences use to make that impression.

Body Movement

Unless you are stuck behind a podium because of the need to use a nonmovable microphone, you should never stand in one place during a speech. However, movement during a speech should also not resemble pacing. One of our authors once saw a speaker who would walk around a small table where her speaking notes were located. She would walk around the table once, toss her chalk twice, and then repeat the process. Instead of listening to what the speaker was saying, everyone became transfixed by her walk-and-chalk-toss pattern. As speakers, we must be mindful of how we go about moving while speaking. One common method for easily integrating some movement into your speech is to take a few steps any time you transition from one idea to the next. By only moving at transition points, not only do you help focus your audience’s attention on the transition from one idea to the next, but you also are able to increase your nonverbal immediacy by getting closer to different segments of your audience.

Body movement also includes gestures. These should be neither overdramatic nor subdued. At one extreme, arm-waving and fist-pounding will distract from your message and reduce your credibility. At the other extreme, refraining from the use of gestures is the waste of an opportunity to suggest emphasis, enthusiasm, or other personal connection with your topic.

There are many ways to use gestures. The most obvious are hand gestures, which should be used in moderation at carefully selected times in the speech. If you overuse gestures, they lose meaning. Many late-night comedy parodies of political leaders include patterned, overused gestures or other delivery habits associated with a particular speaker. However, the well-placed use of simple, natural gestures to indicate emphasis, direction, size is usually effective. Normally, a gesture with one hand is enough. Rather than trying to have a gesture for every sentence, use just a few well-planned gestures. It is often more effective to make a gesture and hold it for a few moments than to begin waving your hands and arms around in a series of gestures.

Finally, just as you should avoid pacing, you will also want to avoid other distracting movements when you are speaking. Many speakers have unconscious mannerisms such as twirling their hair, putting their hands in and out of their pockets, jingling their keys, licking their lips, or clicking a pen while speaking. As with other aspects of speech delivery, practicing in front of others will help you become conscious of such distractions and plan ways to avoid doing them.

Facial Expressions

Faces are amazing things and convey so much information. As speakers, we must be acutely aware of what our face looks like while speaking. While many of us do not look forward to seeing ourselves on videotape, often the only way you can critically evaluate what your face is doing while you are speaking is to watch a recording of your speech. If video is not available, you can practice speaking in front of a mirror.

There are two extremes you want to avoid: no facial expression and overanimated facial expressions. First, you do not want to have a completely blank face while speaking. Some people just do not show much emotion with their faces naturally, but this blankness is often increased when the speaker is nervous. Audiences will react negatively to the message of such a speaker because they will sense that something is amiss. If a speaker is talking about the joys of Disney World and his face doesn’t show any excitement, the audience is going to be turned off to the speaker and his message. On the other extreme end is the speaker whose face looks like that of an exaggerated cartoon character. Instead, your goal is to show a variety of appropriate facial expressions while speaking.

Like vocalics and gestures, facial expression can be used strategically to enhance meaning. A smile or pleasant facial expression is generally appropriate at the beginning of a speech to indicate your wish for a good transaction with your audience. However, you should not smile throughout a speech on drug addiction, poverty, or the oil spill in the Gulf of Mexico. An inappropriate smile creates confusion about your meaning and may make your audience feel uncomfortable. On the other hand, a serious scowl might look hostile or threatening to audience members and become a distraction from the message. If you keep the meaning of your speech foremost in your mind, you will more readily find the balance in facial expression.

Another common problem some new speakers have is showing only one expression. One of our coauthors competed in speech in college. After one of his speeches (about how people die on amusement park rides), one of his judges pulled him aside and informed him that his speech was “creepy.” Apparently, while speaking about death, our coauthor smiled the entire time. The incongruity between the speech on death and dying and the coauthor’s smile just left the judge a little creeped out. If you are excited in a part of your speech, you should show excitement on your face. On the other hand, if you are at a serious part of your speech, your facial expressions should be serious.

While there are no clear-cut guidelines for how you should dress for every speech you’ll give, dress is still a very important part of how others will perceive you (again, it’s all about the first impression). If you want to be taken seriously, you must present yourself seriously. While we do not advocate dressing up in a suit every time you give a speech, there are definitely times when wearing a suit is appropriate.

One general rule you can use for determining dress is the “step-above rule,” which states that you should dress one step above your audience. If your audience is going to be dressed casually in shorts and jeans, then wear nice casual clothing such as a pair of neatly pressed slacks and a collared shirt or blouse. If, however, your audience is going to be wearing “business casual” attire, then you should probably wear a sport coat, a dress, or a suit. The goal of the step-above rule is to establish yourself as someone to be taken seriously. On the other hand, if you dress two steps above your audience, you may put too much distance between yourself and your audience, coming across as overly formal or even arrogant.

Another general rule for dressing is to avoid distractions in your appearance. Overly tight or revealing garments, over-the-top hairstyles or makeup, jangling jewelry, or a display of tattoos and piercings can serve to draw your audience’s attention away from your speech. Remembering that your message is the most important aspect of your speech, keep that message in mind when you choose your clothing and accessories.

Self-Presentation

When you present your speech, you are also presenting yourself. Self-presentation, sometimes also referred to as poise or stage presence, is determined by how you look, how you stand, how you walk to the lectern, and how you use your voice and gestures. Your self-presentation can either enhance your message or detract from it. Worse, a poor self-presentation can turn a good, well-prepared speech into a forgettable waste of time. You want your self-presentation to support your credibility and improve the likelihood that the audience will listen with interest.

Your personal appearance should reflect the careful preparation of your speech. Your personal appearance is the first thing your audience will see, and from it, they will make inferences about the speech you’re about to present.

One of the biggest mistakes novice public speakers make is to use the same gesture over and over again during a speech. While you don’t want your gestures to look fake, you should be careful to include a variety of different nonverbal components while speaking. You should make sure that your face, body, and words are all working in conjunction with each other to support your message.

Practice Effectively

You might get away with presenting a hastily practiced speech, but the speech will not be as good as it could be. In order to develop your best speech delivery, you need to practice—and use your practice time effectively. Practicing does not mean reading over your notes, mentally running through your speech, or even speaking your speech aloud over and over. Instead, you need to practice with the goal of identifying the weaknesses in your delivery, improving upon them, and building good speech delivery habits.

When you practice your speech, place both your feet in full, firm contact with the floor to keep your body from swaying side to side. Some new public speakers find that they don’t know what to do with their hands during the speech. Your practice sessions should help you get comfortable. When you’re not gesturing, you can rest your free hand lightly on a lectern or simply allow it to hang at your side. Since this is not a familiar posture for most people, it might feel awkward, but in your practice sessions, you can begin getting used to it.

Seek Input from Others

Because we can’t see ourselves as others see us, one of the best ways to improve your delivery is to seek constructive criticism from others. This, of course, is an aspect of your public speaking course, as you will receive evaluations from your instructor and possibly from your fellow students. However, by practicing in front of others before it is time to present your speech, you can anticipate and correct problems so that you can receive a better evaluation when you give the speech “for real.”

Ask your practice observers to be honest about the aspects of your delivery that could be better. Sometimes students create study groups just for this purpose. When you create a study group of classroom peers, everyone has an understanding of the entire creative process, and their feedback will thus be more useful to you than the feedback you might get from someone who has never taken the course or given a speech.

If your practice observers seem reluctant to offer useful criticisms, ask questions. How was your eye contact? Could they hear you? Was your voice well modulated? Did you mispronounce any words? How was your posture? Were your gestures effective? Did you have any mannerisms that you should learn to avoid? Because peers are sometimes reluctant to say things that could sound critical, direct questions are often a useful way to help them speak up.

If you learn from these practice sessions that your voice tends to drop at the ends of sentences, make a conscious effort to support your voice as you conclude each main point. If you learn that you have a habit of clicking a pen, make sure you don’t have a pen with you when you speak or that you keep it in your pocket. If your practice observers mention that you tend to hide your hands in the sleeves of your shirt or jacket, next time wear short sleeves or roll your sleeves up before beginning your speech. If you learn through practice that you tend to sway or rock while you speak, you can consciously practice and build the habit of not swaying.

When it is your turn to give feedback to others in your group, assume that they are as interested in doing well as you are. Give feedback in the spirit of helping their speeches be as good as possible.

Use Audio and/or Video to Record Yourself

Technology has made it easier than ever to record yourself and others using the proliferation of electronic devices people are likely to own. Video, of course, allows you the advantage of being able to see yourself as others see you, while audio allows you to concentrate on the audible aspects of your delivery. As we mentioned earlier in the chapter, if neither video nor audio is available, you can always observe yourself by practicing your delivery in front of a mirror.

After you have recorded yourself, it may seem obvious that you should watch and listen to the recording. This can be intimidating, as you may fear that your performance anxiety will be so obvious that everyone will notice it in the recording. But students are often pleasantly surprised when they watch and listen to their recordings, as even students with very high anxiety may find out that they “come across” in a speech much better than they expected.

A recording can also be a very effective diagnostic device. Sometimes students believe they are making strong contact with their audiences, but their cards contain so many notes that they succumb to the temptation of reading. By finding out from the video that you misjudged your eye contact, you can be motivated to rewrite your notecards in a way that doesn’t provide the opportunity to do so much reading.

It is most likely that in viewing your recording, you will benefit from discovering your strengths and finding weak areas you can strengthen.

Good Delivery Is a Habit

Luckily, public speaking is an activity that, when done conscientiously, strengthens with practice. As you become aware of the areas where your delivery has room for improvement, you will begin developing a keen sense of what “works” and what audiences respond to.

It is advisable to practice out loud in front of other people several times, spreading your rehearsals out over several days. To do this kind of practice, of course, you need to have your speech be finalized well ahead of the date when you are going to give it. During these practice sessions, you can time your speech to make sure it lasts the appropriate length of time. A friend of ours was the second student on the program in an event where each student’s presentation was to last thirty to forty-five minutes. After the first student had been speaking for seventy-five minutes, the professor in charge asked, “Can we speed this up?” The student said yes, and proceeded to continue speaking for another seventy-five minutes before finally concluding his portion of the program. Although we might fault the professor for not “pulling the plug,” clearly the student had not timed his speech in advance.

Your practice sessions will also enable you to make adjustments to your notecards to make them more effective in supporting your contact with your audience. This kind of practice is not just a strategy for beginners; it is practiced by many highly placed public figures with extensive experience in public speaking.

Your public speaking course is one of the best opportunities you will have to manage your performance anxiety, build your confidence in speaking extemporaneously, develop your vocal skills, and become adept at self-presentation. The habits you can develop through targeted practice are to build continuously on your strengths and to challenge yourself to find new areas for improving your delivery. By taking advantage of these opportunities, you will gain the ability to present a speech effectively whenever you may be called upon to speak publicly.

Key Takeaways

• Conversational style is a speaker’s ability to sound expressive while being perceived by the audience as natural. Conversational quality is a speaker’s ability to prepare a speech and rehearse a speech but still sound spontaneous when delivering it.
• Eye contact helps capture and maintain an audience’s interest while contributing to the speaker’s credibility.
• Vocalics are the nonverbal components of the verbal message. There are six important vocalic components for a speaker to be aware of: volume (loudness or softness), pitch (highness or lowness), rate (fastness or slowness), pauses (use of breaks to add emphasis), vocal variety (use of a range of vocalic strategies), and pronunciation (using conventional patterns of speech formation).
• Physical manipulation is the use of one’s body to add meaning and emphasis to a speech. As such, excessive or nonexistent physical manipulation can detract from a speaker’s speech.
• Good delivery is a habit that is built through effective practice.
• Find a speech online and examine the speaker’s overall presentation. How good was the speaker’s delivery? Make a list of the aspects of delivery in this chapter and evaluate the speaker according to the list. In what areas might the speaker improve?
• Record a practice session of your speech. Write a self-critique, answering the following questions: What surprised you the most? What is an area of strength upon which you can build? What is one area for improvement?

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Lucas, S. E. (2009). The art of public speaking (9th ed.). Boston, MA: McGraw-Hill, p. 244.

Mehrabian, A. (1972). Nonverbal communication . Chicago, IL: Aldine-Atherton.

Mitchell, O. (n.d.). Mehrabian and nonverbal communication [Web log post]. Retrieved from http://www.speakingaboutpresenting.com/presentation-myths/mehrabian-nonverbal-communication-research

O’Hair, D., Stewart, R., & Rubenstein, H. (2001). A speaker’s guidebook: Text and reference. Boston, MA: Bedford/St. Martin’s.

Stossel, J. (2011, March 2). An Academy Award–winning movie, stuttering and me [Web log post]. Retrieved from http://www.humanevents.com/article.php?id=42081

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