flight attendant customer service skills resume

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9 Flight Attendant Resume Examples & Guide for 2024

Flight Attendant Resume

• Flight Attendant Resumes by Experience
• Flight Attendant Resumes by Role

Your wanderlust has brought you a career that takes you all over the world.  Crafting a well-written resume  or writing a cover letter for a job seems far less exciting than seeing the sparkling Eiffel Tower or taking a safari through Kenya’s national parks. 

Still, it’s an essential process of your job hunt. We understand that  writing a resume  isn’t easy, but that’s why we’re here. 

After researching what airlines need from flight attendants in 2024,  we’ve compiled the following flight attendant resume samples and tips guaranteed to help you nab your next flight attendant role . With our help, before you know it, you’ll be well on your way to taking off on your next adventure!

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Why this resume works

• A summary demonstrates the best you have to offer, so mention anything explicitly described in the job description, like exceptional customer service and conflict resolution skills.
• All flight attendants must be certified, and many obtain additional education to get more certificates, so if you have any other certifications, add them! 

Senior Flight Attendant Resume

• Numbers are concrete evidence that you’re up to the challenge since they’re measurable.  
• Write your resume in reverse-chronological order so that your most recent job appears first. Since this position is likely the most relevant, it’s a wise move.

Entry-Level Flight Attendant Resume

• Good examples of transferable skills include customer service, collaboration, and conflict resolution. Use your objective to connect skills you learned in previous roles to what you’ll provide as a flight attendant at a specific company.
• Our number one rule?  Be honest.  If Lufthansa wants German speakers, but you can barely ask where the restroom is, don’t include your abilities at speaking Deutsch on your resume. Interviewers will ask you to demonstrate your skills, so always tell the truth!

Lead Flight Attendant Resume

• This is where metrics are beneficial. Numbers and percentages regarding increased efficiency, the number of passengers you served, and anything related to time is a great way to show employers you made a difference.
• To help with space if you’re using a  resume template , try rearranging sections and adjusting the font, vertical spacing, and margin sizes.
• Just make sure the text is big, and you have some white space!
• Include only three of your most relevant jobs so you can provide detailed descriptions for each one.

First Time Flight Attendant Resume

• Get inspired by a section in Everlyn’s first time flight attendant resume describing her tenure at Southwest Airlines. If such isn’t feasible for you, travel or hospitality-related roles like travel agent assistant or hotel front desk receptionist can suffice.

Cabin Crew Resume

• For a cabin crew resume, you could highlight your experience with Pipedrive for inventory management, Amadeus for streamlining passenger check-in, FlyMedic to overhaul safety training, and SkyBreath for fuel management. And if you have also worked as a customer service agent, tools worth mentioning in this case include Zendesk, Trello, and Salesforce.

Corporate Flight Attendant Resume

• For instance, customer service, safety protocols, team management, and innovative solutions should be the main highlights of your corporate flight attendant resume.
• In your flight attendant cover letter , you can take more time to show your customer service and safety protocol skills in action.

Delta Flight Attendant Resume

• For instance, your achievements to boost customer satisfaction ratings and increase conversions as a receptionist and call center agent, respectively, should have a place in your Delta flight attendant resume.

International Flight Attendant Resume

• Discuss duties that are specific to international travel, such as answering passenger questions regarding flight destinations.  
• Don’t forget to include your language abilities if you can speak more than one language.
• A summary can demonstrate your unique competencies concerning international travel, which is vital for your international flight attendant resume.
• Always tailor this section for each job application by listing the company name, position you’re seeking, and the goals you hope to achieve if you get the position.

Related resume guides

• Career change

Top 12 Flight Attendant Skills to Put on Your Resume

Crafting an impeccable resume is crucial for aspiring flight attendants, as it serves as the first impression on potential employers in the highly competitive aviation industry. Highlighting a set of specific skills tailored to the demands of this dynamic role can significantly elevate your application, making it vital to identify and present those top attributes that align with the expectations of airlines worldwide.

Flight Attendant Skills

• Multilingual
• CPR-Certified
• Customer Service
• Emergency Response
• Interpersonal
• Flexibility
• Conflict Resolution
• Safety Procedures

1. Multilingual

Multilingual, in the context of a flight attendant, refers to the ability to communicate effectively in multiple languages, enhancing passenger service and safety communication on international flights.

Why It's Important

Multilingualism is crucial for a flight attendant as it enables effective communication with passengers from diverse linguistic backgrounds, ensuring their safety, comfort, and satisfaction during flights.

How to Improve Multilingual Skills

Improving multilingual skills, especially for a flight attendant, involves continuous learning and practice. Here are concise strategies:

• Online Courses : Enroll in online language courses on platforms like Duolingo or Babbel for structured learning.
• Language Exchange : Participate in language exchange programs through sites like Tandem to practice with native speakers.
• Immersion : Use FluentU for language immersion with real-world videos like music videos, movie trailers, and more.
• Flashcards : Utilize Anki for spaced repetition learning, aiding vocabulary retention.
• Podcasts and Audiobooks : Listen to language learning podcasts or audiobooks for on-the-go learning; platforms like Audible offer a range of options.

Consistent practice and exposure are key to mastering multiple languages.

How to Display Multilingual Skills on Your Resume

2. CPR-Certified

CPR certification for a flight attendant demonstrates they have successfully completed training in Cardiopulmonary Resuscitation, equipping them with the skills to assist passengers in cardiac emergencies during flights.

Being CPR-certified is crucial for a Flight Attendant because it equips them with the skills to promptly and effectively respond to cardiac emergencies, ensuring passenger safety and potentially saving lives during flights, where immediate medical help is not accessible.

How to Improve CPR-Certified Skills

To improve CPR certification as a flight attendant, focus on regular practice, advanced courses, and staying updated on guidelines. Here's a concise approach:

Practice Regularly : Engage in frequent practice sessions. Simulation training can enhance skill retention. American Heart Association offers resources and refresher courses.

Advanced Courses : Enroll in advanced CPR and First Aid training, including AED usage, tailored for aviation. Red Cross provides specialized courses.

Stay Updated : Guidelines and protocols evolve. Follow updates from reputable organizations like the International Liaison Committee on Resuscitation (ILCOR) .

Peer Learning : Participate in peer review sessions or workshops within your airline or through aviation health and safety forums.

Feedback Mechanism : Utilize feedback from instructors or peers during training sessions to improve techniques and understand common errors.

By focusing on these areas, flight attendants can maintain and enhance their CPR certification, ensuring passenger safety and readiness for emergencies.

How to Display CPR-Certified Skills on Your Resume

Amadeus is a global travel technology company that provides a computer reservation system used by airlines, including tools for booking flights and managing passenger itineraries, essential for flight attendants to access up-to-date passenger information and flight details.

Amadeus is important for a Flight Attendant because it facilitates efficient management of flight bookings, passenger data, and schedules, ensuring smooth operations and enhanced service delivery to travelers.

How to Improve Amadeus Skills

To improve Amadeus for a Flight Attendant, focus on:

Enhanced Mobile Compatibility : Ensure the Amadeus interface is fully optimized for mobile devices, enabling flight attendants to access flight details, passenger information, and communication tools on the go. Mobile Optimization Guide .

Real-time Notifications : Implement real-time notifications for updates on flight schedules, gate changes, and in-flight services to keep flight attendants informed. Push API Usage .

Customizable Dashboards : Allow flight attendants to customize their Amadeus dashboards to quickly access frequently used tools and information. Custom Dashboards.

Interactive Training Modules : Incorporate interactive, scenario-based training modules directly into Amadeus to improve knowledge and response strategies for flight attendants. eLearning Development.

Enhanced Security Features : Strengthen security measures within Amadeus, including two-factor authentication, to protect sensitive information handled by flight attendants. Two-Factor Authentication .

By focusing on these areas, Amadeus can become a more efficient and user-friendly tool for flight attendants, enhancing their ability to provide exceptional service.

How to Display Amadeus Skills on Your Resume

Sabre is a global travel technology company that provides a computer reservation system used by airlines, including tools for booking flights, managing passenger itineraries, and facilitating check-ins, which assists flight attendants in accessing and managing flight and passenger information.

Sabre is important for a Flight Attendant because it provides critical flight information, passenger lists, and scheduling details, enabling efficient service, passenger management, and communication with the crew and ground staff.

How to Improve Sabre Skills

To improve your skills in using Sabre as a Flight Attendant, consider these concise tips:

Take Online Courses : Enroll in Sabre training courses on platforms like Sabre Learning or Udemy to understand its functionalities in depth.

Practice Regularly : Use Sabre Training to simulate real-life scenarios, increasing your speed and efficiency.

Read the Manual : Refer to the Sabre Quick Reference Guide to familiarize yourself with commands and shortcuts.

Join Forums : Engage in community forums like FlyerTalk to share knowledge and learn from experienced users.

Use Mobile Apps : Download Sabre-connected apps like TripCase for real-time information and management on the go.

By incorporating these resources, you can effectively enhance your proficiency with Sabre systems.

How to Display Sabre Skills on Your Resume

5. Customer Service

Customer service, in the context of a Flight Attendant, involves ensuring passenger safety, comfort, and satisfaction throughout the flight, addressing any needs or concerns, and providing a welcoming and attentive service experience.

Customer service is crucial for flight attendants as it ensures passenger safety, satisfaction, and loyalty, while also enhancing the overall travel experience, reflecting positively on the airline's reputation and competitiveness.

How to Improve Customer Service Skills

Improving customer service, especially for a Flight Attendant, involves several key strategies:

Active Listening: Ensure you fully understand the passenger's needs or concerns by listening attentively. Active Listening Skills

Effective Communication: Communicate clearly and politely, keeping your language simple and your tone friendly. Communication Skills

Empathy: Show genuine empathy towards passengers' situations or discomforts. Developing Empathy

Problem-Solving: Be quick and efficient in resolving issues or providing alternatives. Problem-Solving Techniques

Personalization: Treat each passenger as an individual, personalizing your service to their needs. Personalization in Customer Service

Continuous Learning: Always look for ways to improve your skills through feedback and training. Importance of Continuous Learning

Implementing these strategies can significantly enhance the passenger experience and satisfaction levels.

How to Display Customer Service Skills on Your Resume

Galileo is a global computer reservation system used by travel agents and airlines for booking flights, hotels, and other travel services.

Galileo is important because he laid the groundwork for modern physics and astronomy through his innovative use of the telescope to study the heavens, proving that the Earth orbits the sun, which revolutionized our understanding of the universe.

How to Improve Galileo Skills

Improving your Galileo skills as a Flight Attendant involves enhancing your proficiency in using the Galileo reservation system for tasks such as booking flights, checking flight statuses, and managing passenger information. Here's a concise guide:

Understand Basic Commands : Start with mastering basic Galileo commands for flight bookings, cancellations, and modifications. Travelport's Galileo training offers resources to get you started.

Practice Regularly : Consistent practice on the Galileo system is key. Use Galileo Training Services for simulated exercises.

Online Courses and Webinars : Enroll in online courses or webinars focused on Galileo for aviation professionals. Websites like Udemy often have relevant courses.

Use Cheat Sheets : Keep cheat sheets or quick reference guides handy for common Galileo commands and procedures. They're great for quick consultations during your shifts.

Stay Updated : The Galileo system receives updates; stay informed through Travelport's news or subscribe to their newsletter for the latest features and tips.

Networking and Forums : Join forums or social media groups for Galileo users. Sharing experiences and solutions with peers can provide practical insights. LinkedIn groups are a good start.

Feedback Loop : Implement a feedback loop with your colleagues to share knowledge and troubleshoot common issues encountered while using Galileo.

By following these steps and leveraging the resources provided, you can significantly improve your Galileo skills, enhancing your efficiency and capability as a Flight Attendant.

How to Display Galileo Skills on Your Resume

7. Emergency Response

Emergency response for a flight attendant involves the immediate and effective execution of procedures and use of resources to manage and mitigate emergency situations onboard an aircraft, ensuring the safety and well-being of all passengers and crew.

Emergency response is crucial for a flight attendant as it ensures the safety and survival of passengers and crew during unforeseen events or crises, by providing immediate and effective action to mitigate risks and manage emergencies efficiently.

How to Improve Emergency Response Skills

Improving emergency response for a flight attendant involves several key steps:

Continuous Training : Regularly participate in emergency response training to stay updated on the latest procedures and techniques.

Drills and Simulations : Engage in realistic drills to practice handling various emergency scenarios efficiently.

Communication Skills : Enhance communication skills to effectively manage passengers and coordinate with the cockpit crew during emergencies.

Physical Fitness : Maintain physical fitness to ensure readiness for physically demanding emergency procedures.

Knowledge of Equipment : Familiarize thoroughly with the aircraft's emergency equipment and its proper use as outlined in the Aircraft Operations Manual .

By focusing on these areas, a flight attendant can significantly improve their emergency response capabilities.

How to Display Emergency Response Skills on Your Resume

8. Interpersonal

Interpersonal, in the context of a Flight Attendant, refers to the skills and abilities used to effectively communicate, interact, and build relationships with passengers, crew members, and other airline staff to ensure a safe, comfortable, and positive flying experience.

Interpersonal skills are crucial for Flight Attendants as they ensure effective communication, enhance passenger comfort and safety, and enable the management of emergencies and conflicts gracefully, thus improving the overall flight experience.

How to Improve Interpersonal Skills

Improving interpersonal skills as a Flight Attendant involves enhancing your ability to communicate, empathize, and interact effectively with passengers and crew members. Here's a concise guide:

Active Listening : Focus on truly hearing and understanding what others are saying. Practice attentive listening, and show your engagement through body language and verbal feedback. Active Listening Skills

Clear Communication : Be clear and articulate when speaking. Use simple, understandable language, and ensure your non-verbal cues match your words. Effective Communication

Empathy : Strive to understand and share the feelings of others. This can help in dealing with passengers' concerns and fears empathetically. Developing Empathy

Conflict Resolution : Learn techniques to manage and resolve conflicts calmly and effectively. This is crucial for maintaining a peaceful and safe environment. Conflict Resolution Skills

Teamwork : Foster a collaborative environment with fellow crew members. Understand the strength of working as a team for a smooth flight experience. Teamwork Skills

Cultural Sensitivity : Be aware of and respectful towards cultural differences. This is essential when interacting with passengers from diverse backgrounds. Cultural Sensitivity Skills

Incorporating these practices can significantly enhance your interpersonal skills, making your role as a Flight Attendant more fulfilling and effective.

How to Display Interpersonal Skills on Your Resume

9. Flexibility

Flexibility for a flight attendant refers to the ability to adapt to varying schedules, work hours, and duties, handle unexpected situations calmly, and meet the diverse needs of passengers with a positive attitude.

Flexibility is crucial for a Flight Attendant due to the unpredictable nature of air travel, including sudden schedule changes, diverse passenger needs, and emergency situations, requiring adaptability to ensure passenger safety and satisfaction.

How to Improve Flexibility Skills

Improving flexibility, especially for a flight attendant, is crucial for maintaining mobility and preventing injuries due to the physical demands of the job. Here's a concise guide:

Stretch Regularly : Incorporate a daily stretching routine focusing on the back, neck, shoulders, and legs. Dynamic stretches before a flight and static stretches after work can be very beneficial. Mayo Clinic's stretching guide offers valuable insights.

Yoga : Practice yoga regularly to improve flexibility, balance, and overall physical health. Yoga poses like the Forward Bend, Cat-Cow, and Cobra are excellent. Yoga Journal provides detailed pose instructions.

Pilates : Engage in Pilates to strengthen muscles and increase flexibility, with a focus on the core, which is essential for good posture and injury prevention. The Pilates Foundation has resources and exercises.

Stay Hydrated : Keeping the body hydrated helps maintain muscle elasticity. Drink plenty of water throughout the day.

Warm-Up Before Physical Activity : A simple warm-up routine before performing any strenuous activity can prevent injuries and increase flexibility. Healthline’s warm-up guide is a good starting point.

Consistency is Key : Make flexibility exercises a part of your daily routine, dedicating at least 10-15 minutes each day.

By incorporating these practices into your daily routine, you can significantly improve your flexibility, ensuring you stay fit and injury-free as a flight attendant.

How to Display Flexibility Skills on Your Resume

10. Conflict Resolution

Conflict resolution, in the context of a Flight Attendant, involves identifying, addressing, and de-escalating disputes or disagreements between passengers or between passengers and crew, ensuring a safe and harmonious flight experience for everyone on board.

Conflict resolution is crucial for a Flight Attendant because it ensures passenger safety, maintains a calm and comfortable environment, and upholds the airline's reputation by effectively managing disputes or disagreements onboard.

How to Improve Conflict Resolution Skills

To improve conflict resolution as a flight attendant, focus on the following concise strategies:

Active Listening : Ensure you understand all sides by listening carefully to each person involved. Active Listening Techniques

Empathy : Show empathy towards all parties. Understanding their feelings can help de-escalate situations. Empathy in Customer Service

Clear Communication : Communicate clearly and calmly, avoiding technical jargon. Effective Communication Skills

Problem-Solving Skills : Aim to find a solution that satisfies all parties involved. Problem Solving

Stay Calm : Maintain your composure to set a calming influence on others. Staying Calm Under Pressure

Follow Protocols : Know and adhere to your airline's policies regarding conflict resolution. Crisis Management in Airline Operations

By leveraging these strategies, flight attendants can effectively manage and resolve conflicts, ensuring a safe and pleasant experience for all passengers.

How to Display Conflict Resolution Skills on Your Resume

11. Safety Procedures

Safety procedures for a flight attendant involve a series of protocols and guidelines designed to ensure the safety and well-being of passengers and crew during flight operations. This includes conducting pre-flight safety checks, demonstrating the use of safety equipment, managing emergency situations, and providing instructions and assistance to passengers in case of emergencies such as evacuations, turbulence, or decompression.

Safety procedures are crucial for flight attendants as they ensure the well-being and security of passengers and crew during emergencies, minimize risks, and enhance the ability to respond effectively to various in-flight situations, maintaining overall safety and order.

How to Improve Safety Procedures Skills

Improving safety procedures for Flight Attendants involves continuous training, adherence to protocols, and effective communication. Here are concise strategies:

Regular Training: Ensure ongoing safety training programs for flight attendants, focusing on emergency response, first aid, and security measures.

Real-life Simulations: Incorporate simulated emergency scenarios to enhance practical skills and decision-making under pressure.

Up-to-date Information: Keep abreast with the latest safety protocols and regulations from aviation authorities.

Effective Communication: Foster clear and effective communication among crew members and with passengers to ensure adherence to safety procedures.

Feedback Mechanism: Implement a system for feedback on safety practices from flight attendants and passengers to identify areas of improvement.

By focusing on these strategies, flight attendants can significantly contribute to the enhancement of safety procedures on board.

How to Display Safety Procedures Skills on Your Resume

12. Teamwork

Teamwork, in the context of a Flight Attendant, involves coordinated efforts among cabin crew members to ensure passenger safety, comfort, and satisfaction during flights.

Teamwork is crucial for flight attendants as it ensures the safety, comfort, and satisfaction of passengers through coordinated efforts, efficient communication, and prompt response to any situation or emergency onboard.

How to Improve Teamwork Skills

Improving teamwork, especially for a flight attendant, involves fostering communication, collaboration, and empathy within the crew. Here are concise steps to achieve better teamwork:

Enhance Communication : Encourage open, clear, and respectful communication among all team members. Tools like Slack can facilitate instant messaging for quick updates and queries.

Define Roles and Responsibilities : Clearly outline each team member's duties to avoid overlaps and ensure every aspect of the job is covered. Asana is useful for assigning tasks and tracking progress.

Conduct Team-Building Activities : Engage in activities that build trust and mutual respect. These can range from professional development workshops to informal gatherings. Resources like TeamBonding offer ideas and services.

Encourage Feedback : Implement a culture of giving and receiving constructive feedback. Tools like SurveyMonkey can be used for anonymous feedback collection.

Lead by Example : Leadership should demonstrate teamwork qualities they wish to see in their crew, showing commitment, respect, and empathy.

Utilize Conflict Resolution Techniques : Address conflicts promptly and effectively to prevent them from affecting team cohesion. The Conflict Resolution Network provides strategies and training.

By focusing on these areas, flight attendants can work more cohesively as a team, enhancing the overall performance and passenger satisfaction.

How to Display Teamwork Skills on Your Resume

Related Career Skills

• Flight Test Engineer
• Flight Coordinator
• Flight Dispatcher
• Flight Engineer
• Flight Nurse
• Flight Paramedic

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Flight Attendant skills for your resume and career

Flight attendants require a variety of hard skills to ensure passenger safety and comfort. They must be familiar with emergency equipment and procedures and be trained to handle medical emergencies. They must also know how to use safety equipment and follow safety regulations. In addition, they must be able to perform safety checks, provide beverage service, and handle security checks.

Flight attendants also need soft skills to be successful. They must be able to communicate effectively with passengers and provide exceptional customer service. They must be able to handle unexpected delays and situations with professionalism and calmness. They must also be able to work well in a team and follow instructions from the flight crew. As a flight attendant, they must be able to handle a variety of tasks and situations while maintaining a professional appearance.

15 flight attendant skills for your resume and career

1. passenger safety.

Passenger safety is the well-being of airplane passengers during flight. Flight attendants use passenger safety by facilitating evacuations, responding to medical emergencies, and upholding federal and corporate regulations. They also ensure that passengers are comfortable and provide excellent customer service. They are trained in crisis management, emergency medical training, and customer service training. They follow classified safety protocols and communicate regulations and travel procedures.

• Certified to facilitate evacuation of Airbus aircraft, identified potential threats to passenger safety, and responded quickly to medical emergencies.
• Provided efficient/courteous personalized service and ensured passenger safety/comfort on assigned 50-passenger seat commercial jet aircraft on US continental domestic flights.
• United Jobs (1,472)
• American Airlines Jobs (1,217)
• Delta Air Lines Jobs (1,141)
• Mesa Airlines Jobs (825)
• Republic Airways Holdings Jobs (679)

2. Customer Service

Customer service is the act of providing assistance and support to customers. Flight attendants use customer service by providing a welcoming environment to passengers and addressing customer requests. They also collaborate with crew members and customer service representatives to ensure a seamless experience. For example, one flight attendant received a certificate for Outstanding Customer Service and Responsiveness.

• Provide exemplary customer service/concierge-level experience to exceed customer expectations.
• Flight Attendant/Registered Nurse with Flight Services International/Atlas Air with a record of success for delivering excellent customer service and satisfaction.

3. Emergency Equipment

Emergency equipment includes items like oxygen masks, fire extinguishers, and emergency exits. Flight attendants use this equipment to ensure passenger safety during emergency situations. They perform safety checks, demonstrate how to use the equipment, and respond to emergencies as needed. They also maintain the equipment to ensure it's in good working order.

• Completed extensive training for Federal Aviation Administration (FAA) qualifying positions on seven different aircraft in emergency equipment and procedures.
• Consolidated trip report and daily checklist information regarding work performed, emergency equipment, safety procedures, and appearance standards.

4. Non-Emergency Situations

Non-emergency situations are circumstances that require assistance or guidance but do not pose an immediate threat to safety. Flight attendants use non-emergency situations to provide leadership, guidance, and assistance to passengers. They respond to diverse situations, including disorderly passengers and medical emergencies, while following airline standards. They also make regular checks of the aircraft cabin and mediate difficult situations with passengers.

• Provide leadership in emergency and non-emergency situations- Calmly resolve passenger situations during flight, including disorderly passengers, and Medical emergencies.
• Respond to diverse emergency and non-emergency situations in compliance with airline standards.

CPR, or cardiopulmonary resuscitation, is a technique used to revive someone who has stopped breathing. Flight attendants use CPR in emergency situations. They are trained and certified in CPR and first aid to help distressed passengers. They also receive yearly training in emergency evacuation and crisis procedures, including CPR and the use of automated external defibrillators. For example, one flight attendant's resume states, "Completed CPR training and specialized emergency evacuation procedures such as risk landing in anticipation of any urgent or critical situations."

• Completed CPR training and specialized emergency evacuation procedures such as risk landing in anticipation of any urgent or critical situations.
• Certified CPR & First Aid Administrator responsible for directing international and domestic passengers while delivering exceptional comfort and safety.

6. Medical Emergencies

Medical emergencies are unexpected health issues that require immediate attention. Flight attendants use medical emergencies by quickly responding to passengers' needs, providing first aid, and coordinating with medical professionals on board. They also receive training in CPR, emergency equipment, and in-flight medical procedures. For example, they might administer oxygen, perform CPR, and prepare medical reports. They also provide leadership during emergency situations, such as evacuations and hostile environments.

• Provided timely and relevant solutions to issues and requests and responded appropriately to medical emergencies and security events.
• Recognized and responded appropriately to a variety of situations, including medical emergencies and safety and security-related events.

Choose from 10+ customizable flight attendant resume templates

7. safety regulations.

Safety regulations are rules set by the Federal Aviation Administration to ensure the safety of everyone on an aircraft. Flight attendants use safety regulations by briefing passengers on emergency equipment and procedures, ensuring compliance with all safety regulations, and supervising other flight attendants to ensure they follow company standards. They also monitor flights for security issues, provide first aid as needed, and operate mechanical and safety equipment.

• Presented flight safety protocol to passengers, and leveraged knowledge of safety regulations in emergency situations.
• Brief passengers on aircraft emergency equipment and procedures and ensures passenger compliance with all safety regulations

8. Safety Equipment

Safety equipment is the tools and devices used to protect people from harm. Flight attendants use safety equipment in a variety of ways. They assist passengers with on-board safety instructions, operate safety equipment, and ensure that passengers are briefed on proper use of safety equipment and emergency evacuation procedures. They also verify that all safety equipment in the cabin functions according to federal guidelines. Flight attendants are trained extensively in utilizing various types of safety equipment, emergencies, and administering first aid. They also monitor overall aircraft safety, including passengers, facilities, and safety equipment.

• Assisted with on-board safety instructions to passengers, operated safety equipment, assisted with baggage to ensure compliance with governmental agencies
• Delivered top-quality customer service to all passengers as supported by the dissemination of information on safety equipment utilization.

9. Federal Aviation Administration

The Federal Aviation Administration (FAA) is a government agency that regulates civil aviation in the United States. Flight attendants use the FAA's regulations to ensure the safety of passengers and crew members during flight. They conduct security and safety procedures, assist passengers with seat assignments and carry-on baggage storage, and handle emergency situations. They also ensure compliance with FAA regulations and requirements while utilizing effective communication and customer service skills. Flight attendants must master stress management and public speaking at high altitudes and maintain a professional appearance that adheres to uniform and appearance guidelines. They prepare declarations, manifests, and immigration procedures as mandated by the FAA. Overall, flight attendants play a crucial role in ensuring the safety of air travel by following FAA regulations and guidelines.

• Conducted security and safety procedures regulated by Federal Aviation Administration and assisted passengers with seat assignments and carry-on baggage storage.
• Acquired knowledge of the Federal Aviation Administration industry including regulatory guidelines, emergency procedures, and customer service delivery.

10. Aircraft Cabin

The aircraft cabin is the area inside an aircraft where passengers travel. Flight attendants use the aircraft cabin to ensure the safety and comfort of passengers. They inspect the cabin to meet FAA and company requirements, check for cleanliness, and assist passengers during emergency situations. They also provide services to passengers, such as food and beverages, and ensure the cabin is secure before takeoff and landing.

• Maintained safe conditions in aircraft cabin, educated passengers on safety procedures, and assisted passengers in emergency situations.
• Prepared aircraft cabin and customers for emergency landing.

11. International Flights

International flights are trips that take place between countries. Flight attendants use international flights by ensuring a positive experience for passengers, following safety guidelines, and providing leadership and support on these trips. They also demonstrate an understanding of and sensitivity to the cultures and customs of the places they visit. They handle any complications that may occur and assist with services such as manifesting passengers and managing duty-free sales.

• Maintained positive relationships with passengers on both domestic and international flights to elicit a positive experience and ensure repeat customers.
• Operated domestic and international flights providing a high level of Customer Service, following corporate safety guidelines and FAA Regulations.

12. Safety Checks

Safety checks are a critical part of a flight attendant's job. They use safety checks to ensure that the aircraft and its passengers are safe during flight. This includes performing detailed safety checks, observing the cabin, following policies and procedures, and supervising passenger boarding. They also check emergency equipment and perform post-flight safety checks to prepare the aircraft for the next flight. Flight attendants are responsible for ensuring the safety of the aircraft and its passengers, and safety checks are a vital part of this responsibility.

• Maintained cabin-wide safety by performing detailed safety checks, constant cabin observation and following detailed policies and procedures.
• Demonstrated safety features of aircraft to passengers and performed safety checks and security sweeps on-board.

13. Beverage Service

Beverage service refers to the process of serving drinks to customers. Flight attendants use beverage service to provide passengers with complimentary drinks, snacks, and meals. They also collect revenue from in-flight beverage services and coordinate service arrangements for food and beverage. For example, a flight attendant might administer meal and beverage services for passengers, including the selling of alcohol while maintaining customer satisfaction and a positive attitude. They also provide excellent customer service during all phases of flight, including beverage service every hour during flight.

• Conducted routine cabin equipment checks, emergency safety demonstrations and full range beverage services for airline customers.
• Assisted passengers with all in-flight requirements including food/beverage service, baggage handling and reassurance.

14. Flight Deck

The flight deck is the area in an aircraft where the pilot and other crew members operate the controls. Flight attendants use the flight deck to communicate with the crew and get information. They maintain communication between the flight deck and the cabin, implement instructions from the flight deck during emergency situations, and consult with the flight deck crew. They also work with the flight deck to provide superior customer service to passengers.

• Maintain communication between flight deck and cabin.-Maintaining/ completing all paperwork each flight.-Ensuring passenger safety by doing security checks.-Keeping guest satisfaction.
• Prepared/Served meals and beverages, effectively implemented instructions from the flight deck and follow appropriate emergency procedures established by Delta!

15. Alcoholic Beverages

Alcoholic beverages are drinks that contain alcohol. Flight attendants use alcoholic beverages by serving them to passengers. They also collect payments for these drinks and take inventory of them.

• Served refreshments and alcoholic beverages according to passenger requests.
• Sell alcoholic beverages to passengers.

12 Flight Attendant Resume Examples

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List of flight attendant skills to add to your resume

The most important skills for a flight attendant resume and required skills for a flight attendant to have include:

• Passenger Safety
• Customer Service
• Emergency Equipment
• Non-Emergency Situations
• Medical Emergencies
• Safety Regulations
• Safety Equipment
• Federal Aviation Administration
• Aircraft Cabin
• International Flights
• Safety Checks
• Beverage Service
• Flight Deck
• Alcoholic Beverages
• Professional Appearance
• Federal Regulations
• Emergency Evacuation Procedures
• Airline Passengers
• Security Checks
• Safety Measures
• Fire Extinguishers
• Travel Industry
• Flight Operations
• Medical Situations
• Fine Dining
• Oxygen Masks
• Class Service
• Resuscitation
• Relevant Safety Procedures
• First Aid Kits
• Security Procedures
• Cabin Equipment
• Stressful Situations
• Drink Service
• Cabin Safety
• Customer Expectations
• Crew Coordination
• Travel Routes
• Carry-On Luggage
• Flight Delays
• Customer Safety
• Life Jackets

Updated February 16, 2024

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Flight Attendant Resume Guide for 2024 [W/ Examples]

You’re a flight attendant.

AKA - a friendly individual that attends to a flyer’s every need.

In fact, you act as the face of the airline !

Now, you’ll be faced with many problems during your career, but it’s time to face your first one.

Your resume!

Airlines want to see that you have the necessary skills and experience under your belt.

But how do you do this?

Well, buckle up! 

We’re about to take you through a step-by-step process to making your own flight attendant resume.

• A job-winning flight attendant resume example
• How to write a flight attendant resume that gets you invited to interviews
• How to use the latest tips and tricks for a flight attendant resume that stands out and highlights your value

Now, before we move on, here’s a complete flight attendant resume to spark some inspiration:

How to Format a Flight Attendant Resume

Before you can reach top-speed and reveal your top achievements, you need to decide on the correct resume format

After all, the hiring manager won’t be impressed with a resume that is unprofessional and hard to read. 

Currently, the most common resume format for flight attendants is the “reverse-chronological” format, which displays the most recent achievements first

Other resume formats you could try are…

• Functional Resume – Got the required skills, but not the flight attendant experience? This format focuses on your skills, instead of your work experience.
• Combination Resume – Like the name suggests, a combination resume is a mix between the “Functional” and “Reverse-Chronological” formats, which means it focuses on both skills AND work experience.

Once you’ve landed on the correct format, you need to get your resume layout right.

Here’s what we recommend:

• Margins - One-inch margins on all sides
• Font - Pick a professional font that is slightly different (Do: Ubuntu, Roboto, etc. Don’t: Comic Sans)
• Font Size - Use a font size of 11-12pt for normal text and 14-16pt for headers
• Line Spacing - Use 1.0 or 1.15 line spacing
• Resume Length – Try and stick to a 1-page limit. If you’re having trouble with this, please view these one-page resume templates

Use a Flight Attendant Resume Template

Ever used a text editor as a resume-building tool? 

Two words: total headache.

Although Word is great for creating simple documents, it is far from the best at creating resumes with strict structure.

Want to create a flight attendant resume, but without the headache? 

Use a flight attendant resume template .

What to Include in a Flight Attendant Resume

The main sections in a flight attendant resume are…

• Contact Information
• Work Experience

Want a resume that stands out even more? Try these optional sections:

• Awards & Certification

Interests & Hobbies

Now, we’re going to explain how to write each of these sections…

Want more information on the resume sections? Check out our guide to What to Put on a Resume .

How to Write Your Contact Information Correctly

The contact section should be kept simple and precise.

But that’s not excuse to rush through it.

In fact, many job hopefuls make the mistake of rushing through this section, only for them to make crucial errors.

As such, take your time checking every single digit!

For your contacts section, include:

• Title - Keep this professional and factually correct
• Phone Number - List the phone that you’ll be most available on, and make sure there are no errors
• Email Address - Use a professional email address ([email protected]), not that funny one you created back in school ([email protected]).
• Location - Applying for a job abroad? Mention your location.
• (Optional) Relevant Social Media : LinkedIn, Medium, Instagram
• Kelly Ball, Flight Attendant. 101-358-6095. [email protected]
• Kelly Ball, Your Flight Friend 101-358-6095. [email protected]

How to Write a Flight Attendant Resume Summary or Objective

For a clean takeoff , your resume needs a strong introduction…

Especially with recruiters spending less than 6 seconds looking at each resume! 

Although scary, this fact highlights the importance of a resume that commands attention.  

But how can we do this?

The answer is simple: use a resume summary or objective .

In short, both the resume summary and objective are sections that introduce the main points of your resume.

The two sections have their differences…

A resume summary is a short paragraph that summarizes your professional experiences and achievements.

• Friendly, safety-conscious flight attendant with four years of cabin crew experience on international and domestic flights. Achieved 99.8% passenger satisfaction score at HardJet Airlines. Passionate about becoming the new flight attendant for XYZ Airlines, where my skills can be leveraged to maximise the quality of service.

A resume objective is a 2-4 sentence snapshot of what you want to achieve professionally.

• Friendly and approachable hotel receptionist for 5* hotel chain in New York. Experience attending to crowds of customers, which resulted in a 99.4% customer satisfaction score. Seeking an opportunity to leverage my interpersonal skills and passion for travel by joining the team at XYZ Airlines.

So, which one do you pick? 

In short, experienced flight attendants should use a resume summary, whereas flight attendant hopefuls should go for a resume objective.  

How to Make Your Flight Attendant Work Experience Stand Out

The work experience section is the most important section in any flight attendant resume.

Sure, it’s good to talk about your skills and education, but nothing shows your value like a rich work history.

Here’s how to structure your work experience section:

• Position name
• Company Name
• Responsibilities & Achievements

Flight Attendant

ACME Airlnes

01/2017 – 03/2020

• Recommended an alternative boarding system that reduced delays by 12% 
• Completed 1000+ hours of domestic and international flights within commercial jets holding up to 400 people
• Used efficient stowing techniques to ensure all luggage was secure
• Served refreshments to all passengers – received 98% positive feedback from passenger satisfaction surveys
• Helped to diffuse a high-level situation before it turned into an emergency

As you can see, the above example focuses on the applicant’s impressive achievements, instead of the basic flight attendant duties. 

“Served drinks”

“Served refreshments to all passengers – received 98% positive feedback from passenger satisfaction surveys”

So, what’s our point here?

Well, the first statement is too generic. Sure, you served drinks, but was this done successfully or not? 

The second statement is data-driven with specific details. It screams, “I will maintain the high standards of service within your airline” .

If you don’t bother with the details, the airline won’t bother calling you in for an interview!

Use Action Words to Make Your Flight Attendant Resume POP!

• “In charge of”
• “Worked in”

I challenge you to find a flight attendant resume that doesn’t include these exact words.  

And since you need to use every word to stand out, we’d recommend replacing these words with power words to emphasis your responsibilities and achievements:

• Conceptualized
• Spearheaded

How to Correctly List Your Education 

The most important section in a flight attendant resume is your experience.

The second most important section is your education.

Now, you don’t need any specialized degree to be a successful flight attendant, but you do usually require a high school degree or equivalent.

There’s nothing too complicated here, just list your resume in the following layout: 

• Degree Type & Major
• University Name
• Years Studied
• GPA, Honours, Courses, and anything else you might want to add

B.A. in Hospitality Management 

Boston State University

2015 - 2019

• Relevant Courses: Food Services in Cultural Institutions, Food and Beverage Technology, Establishing Service Standards and Procedures, On-Site Food Service Management, and Kosher Foodservice

Still have questions that need answering? Check out our guide on how to list education on a resume .

Top 14 Skills for a Flight Attendant Resume

The hiring manager needs to see that you’ve got what it takes to be a great flight attendant.

After all, you’ll be the face of the airline to every passenger!

As hiring managers usually have a checklist of required skills, you need to think carefully, and list the main skills in your arsenal.

Failure to do so will result in the hiring manager putting your resume straight into the “no” pile!

Need some inspiration?

Here are some of the most common and desirable flight attendant skills.

Hard Skills for Flight Attendants:

• Intercom Operation
• Safety Orientation Announcements
• Bridge Maintenance
• CPR & First Aid
• Emergency Procedures
• Plane Evacuation Protocols
• Inventory Control
• Counter Terrorism Measures

Soft Skills:

• Communication
• Stress Tolerance
• Safety Consciousness
• Time Management
• Multitasking
• Soft skills are remarkably important for a flight attendant. However, try not to go overboard with listing them. You see, every applicant will have the same generic skills listed.

Looking for a more comprehensive list of skills? Here’s a mega-list of 150+ must-have skills .

Other Resume Sections You Can Include

Keep your seatbelt fastened, because we’re not done yet!

Remember… your resume needs to go above and beyond . 

And a resume that looks the same as the others isn’t quite good enough.

When competing against experienced flight attendants, the following sections could be the deciding factor in whether you’re successful or not.

Awards & Certifications

Have you completed hospitality-relevant courses on Coursera?

Have you won an award for your flight attendant duties?

If there’s anything that shows your talents or knowledge, be sure to include this section in your resume!

Awards & Certificates

• “Improving Communication Skills” - Coursera Certificate
• “Learning How to Learn” - Coursera Certificate

As a flight attendant, you’ll be flying to different destinations around the world.

You will be attending to people who speak different languages to your common tongue. 

As such, being able to speak other languages is a useful skill to have.

You don’t have to be fluent either.

Being able to speak to a basic standard is more than enough to include on your resume.

To keep everything organized, split the languages by proficiency:

• Intermediate

Do you have a hobby you like to do in your spare time?

If so, definitely include it in your resume!

You see, having interests and hobbies make you more relatable. By including them in your resume, you��re giving the hiring manager a sneak peek into the type of person you are.

In a world where flight attendants are hiding behind their qualifications, don’t be afraid to show your personality. 

Not sure which hobbies & interests are relevant or suitable? We have a guide for that!

Match Your Cover Letter with Your Resume

Uh oh - more writing! 

But don’t head for the runway just yet, as a cover letter is extremely important. 

Covers letters show the airline that you dream of working for this airline, not any which will take you. 

By crafting a convincing cover letter, you are allowing your application to fly above the competition.

The first step to writing a convincing cover letter is to get the structure right. Here’s how to do that:

And here’s what to write in each section:

Contact Details

Your personal contact information, including full name, profession, email, phone number, location, website.

Hiring Manager’s Contact Information

Full name, position, location, email

Opening Paragraph

Start with a short, snappy introduction that hooks the hiring manager. Make sure to mention:

• The position you’re applying for
• Your experience summary and top achievement

Got the hiring manager hooked? Then go through the rest of your background. Some of the points you can mention are...

• Why you want to work for this specific airline
• Anything you know about the airlines culture
• Your top flight attendant skills
• If you’ve worked in similar industries or positions

Closing Paragraph

This is where you:

• Summarize the main points
• Thank the hiring manager for reading
• End with a call to action to continue the dialog, like “I’d love to further discuss how my experience as an X can help the airline with Y”

Formal Salutations

Use a formal closing, such as “Best regards” or “Sincerely.”

If you still need more information, please view your step-by-step guide on how to write a cover letter .

Key Takeaways

Fasten your seatbelt!

Because if you follow the above steps, you’re about to land that flight attendant job!

Now, let’s have a quick rundown:

• Perfect the formatting on your flight attendant resume. We recommend using the most popular format: reverse-chronological
• Stand out from your competition by using a resume summary or objective
• Try to talk about your most notable achievements rather than your daily tasks
• Match your flight attendant resume with a well-written cover letter

Related Resume Examples

• Receptionist Resume
• Bar and Restaurant Manager Resume
• Customer Service Resume
• Event Planner Resume
• Social Worker Resume
• Volunteer Resume

At Novorésumé, we’re committed to helping you get the job you deserve, every step of the way! Follow our career blog to stay up to date with industry-leading advice. Or, check out some of our top guides:

• How to Make a Resume with No-Experience [21+ Examples]
• 43+ Resume Tips and Tricks to Land Your Next Job in 2024
• How Long Should a Resume Be [For Any Profession]

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Sat / act prep online guides and tips, how to write a flight attendant resume that will get you the job.

Hoping to become a flight attendant ? If so, you're not alone. Every year, tens of thousands of people apply for the limited flight attendant job openings at airlines around the world. Flight attendant jobs are highly coveted and highly competitive.

As an applicant, it may seem overwhelming to figure out how to stand out from the crowd of thousands of other flight attendant applicants. In this article, I'll talk about how you can use your resume to get your foot in the door for flight attendant jobs. By the end of this article, you'll be ready to write your own flight attendant resume and get the airline job of your dreams!

One of the best ways to make yourself stand out to airline hiring managers is to submit a polished and professional resume that highlights why you'll be a great flight attendant. Hiring managers will judge whether or not they want to meet you in person based on your resume, so it's extremely important that you use your resume to make a fantastic first impression.

As an overview, I'll next discuss how your flight attendant resume should be different than resume you use for other jobs and tell you the three skills you need to put on your resume. Then, I'll give you tips for writing your resume and give examples of an entry-level flight attendant resume and an experienced flight attendant resume. Finally, I'll answer some of the most frequently asked questions about flight attendant resumes.

Should Your Flight Attendant Resume Be Different Than Your Resume for Other Jobs?

One of the most common questions about flight attendant resumes is whether a flight attendant resume needs to be different than a resume for other jobs.

In general, the answer is no—you don't have to drastically re-write or re-format your resume to apply for a flight attendant job. However, you may need to change the language in your resume to highlight specific skills and experiences that airline hiring managers value.

Flight attendant jobs require special skills, like impeccable customer service and flexibility. You'll want to make sure a hiring manager can look at your resume and clearly see that you have these types of skills. That may mean re-writing your resume to show you have those abilities.

Say, for instance, that you previously worked as a secretary. When applying for other secretarial jobs, you highlighted your ability to use programs such as Microsoft Office. However, when applying for a flight attendant job, you'll want to highlight a different aspect of your previous experience as a secretary. You'll want to talk about how you interacted with customers or guests who visited your place of work. That'll show airline hiring managers that you have experience working with people.

In the next section, I'll tell you the three main skills flight attendant hiring managers are looking for, so you know which skills to demonstrate on your resume.

3 Skills to Highlight on Your Flight Attendant Resume

So what skills are hiring managers looking for from flight attendant applicants? In this section, I'll tell you the top three skills you need to highlight on your flight attendant resume.

#1: Customer Service Experience

The number one most important skill to highlight on your flight attendant resume is a passion for customer service. Flight attendants are the face of airlines. They deal with customers more than any other type of airline employee and are responsible for ensuring that customers have a positive flight experience.

Airline hiring managers are looking to see that you have experience dealing with customers, particularly in stressful situations. They want to know that you'll be able to deal with cranky passengers whose flight has been delayed or with people who don't want to check their carry-on bag. More than that, the airlines want to know that you'll represent them well to customers.

Make sure you describe situations where you've had to deal with customers. As I mentioned in the previous section, that could be greeting customers as a secretary. It could also be serving customers as a waitress, or working at a retail store. You need to demonstrate that you have customer service skills that would apply to an airline environment.

#2: Ability to Lead in Adversity

Flight attendant jobs may seem glamorous, but they can be extremely challenging. You'll have to deal with angry customers every day, as well as with potentially dangerous situations. Airlines want to know that you're able to keep your cool when times get rough and that you'll be able to act as a leader in such times. Flight attendants are responsible for not only providing great customer service, but also for keeping order in the cabin. They need to be able to calm down passengers that are violent and recognize dangerous behavior. They'll also need to be able to be leaders in the event of an emergency.

Have you led a team of workers at a retail shop at Black Friday? Or dealt with the Friday night dinner rush? Or maybe you have led a group of teenagers in a volunteer situation? Show that you've acted as a leader and dealt with difficult situations.

#3: Flexibility

If you've flown before, you know that flights often experience delays. As a flight attendant, you'll have to roll with a lot more than just those common flight delays. First of all, you'll need to leave your home to train for up to several months. If you make it through flight attendant training, you'll need to be able to deal with a schedule that's always changing due to cancelled or delayed flights. You may have to report at the last minute for a flight if another flight attendant can't make it. For at least the first few years of your career, you'll have the least desirable shifts and have to work on a lot of dates that you'd potentially rather be at home with loved ones.

Hiring managers are looking for employees who can demonstrate this flexibility and willing to do whatever it takes for their work. Perhaps you show on your resume that you've been able to cover for last minute shifts at your previous jobs, or that you always take holiday hours to help out your boss. Demonstrating flexibility will show your commitment to your flight attendant job.

4 Tips for Writing a Standout Resume for Flight Attendant Jobs

Before you start getting your resume ready to apply for flight attendant jobs, check out these top five tips to make sure you're setting your resume up for success.

#1: Call Out Your Accomplishments

The most important thing to do on your flight attendant resume (or on any resume, really) is to emphasize your accomplishments. You want the hiring manager reviewing your resume to be wowed by your experience and skills and think, "I have to hire this person!"

For each position on your resume, you'll want to focus on your achievements over your duties. Did you lead a special project? Were you named "employee of the month"? Did you have more satisfied customers reviews than any other employee at your place of work?

While you of course want to make sure that you describe what you actually did at each of your previous jobs, you want to focus on your highlights so that the hiring manager reviewing your resume really understands what made you special at your prior workplace.

#2: Tailor Your Resume to the Position

You'll also want to tailor your resume to the flight attendant position you're applying to. That means you need to make sure you highlight the skills and experiences that airlines are looking for in their flight attendants.

When formatting your resume for a flight attendant job, make sure that you're spending the most time on the experiences and skills that'll ingratiate you with hiring managers. It should be easy for hiring managers to tell that you have experience that will serve you well as a flight attendant.

#3: Format Matters

While you don't need to spend hours making your resume beautiful, you do need to make sure it's formatting is clear and logical. Just like grammatical and spelling errors can discount your resume, a confusing, unorganized resume will also make you look unprofessional.

Use clear, simple formatting throughout your resume. Follow the same styling choices throughout; that is, don't bold your job titles in one section and make them pink and sparkly in another. Bullet points are great for organizing your accomplishments and duties for a particular job. Make it easy for a hiring manager to read and understand your professional experience.

#4: Proofread

It might seem obvious, but you need to proofread your resume several times before submitting it as part of a job application . Hiring managers often see resumes with spelling mistakes, grammatical errors, and other silly mistakes and will dismiss them as unprofessional. Don't get your resume thrown out for a careless error; proofread it before you send it in!

Sample Entry-Level and Experienced Flight Attendant Resumes

Use our sample entry-level flight attendant resume and experienced flight attendant resume to see how your resume should be formatted and what kinds of experience it can include.

Click here to download our sample entry-level flight attendant resume .

Click here to download our sample experienced flight attendant resume .

Frequently Asked Questions About Your Resume for Flight Attendant Jobs

Still have questions about your flight attendant resume? Check out these frequently asked questions.

#1: Should I Have a Flight Attendant Resume Objective?

A flight attendant resume objective is usually one to two sentences long and speaks specifically to the type of job the applicant is seeking. Your resume objective will say what kind of career you desire, and what skills you have that make you ideal for that type of job.

While objectives were once very commonplace on resumes, they've fallen out of favor, mainly because they're more centered on the applicant's needs than the company's needs. If you have a stellar flight attendant resume objective that you think demonstrates why you're a uniquely qualified fit for a particular flight attendant job, leave it in. Otherwise, your experience throughout the resume should be enough to convince hiring managers of your abilities.

#2: What Keywords Should I Use in My Flight Attendant Resume?

You don't necessarily need to include certain keywords in your flight attendant resume to be moved along in the application process. What you do need to do is highlight the skills and experience required in the job description, if you have evidence of having those skills or experiences.

Take note of any words that appear more than once or twice throughout the job description. Examples may be "customer service," "difficult situations," or "flexible," depending on the particulars of the job for which you're applying. If you can highlight that you have experience with those qualities and qualifications, you should include them in your resume.

#3: Is It Okay If I Don't Have Previous Experience As a Flight Attendant?

Yes! All airlines hire people who haven't worked as a flight attendant before to enter their trainee programs. A great way to show that you'd make a great flight attendant, even if you haven't worked as one before, is to highlight your relevant prior work experience.

#4: Should I List My Reference Information on My Resume for Flight Attendant Jobs?

Don't waste space on your resume indicating your references' contact information or saying something like "References available upon request." Checking references is an important part of almost every single job application process these days. Hiring managers will assume that you have references to contact, and they'll reach out to you for that information when they need it (often later in the hiring process).

#5: Should I Include My Education Experience on My Flight Attendant Resume?

Most flight attendant jobs only require that applicants have a high school diploma or GED. You should definitely indicate on your resume that you've achieved at least the minimum educational requirements for the position, and include any higher degrees if you have them.

Your resume is one of the first things hiring managers will see when they decide whether or not to move you forward in the flight attendant hiring process. You can use your resume to help get your foot in the door by highlighting how your previous experience has qualified you for the role and ensuring your resume is professional and polished.

Follow these steps, and you're well on your way to securing your flight attendant interview!

Hayley Milliman is a former teacher turned writer who blogs about education, history, and technology. When she was a teacher, Hayley's students regularly scored in the 99th percentile thanks to her passion for making topics digestible and accessible. In addition to her work for PrepScholar, Hayley is the author of Museum Hack's Guide to History's Fiercest Females.

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Click here to go to the complete flight attendant resume sample

What is a resume for flight attendants?

It is documentation of your core skills and experience that can help you communicate your efficiency to the hiring managers.

Flight attendants play a major role in the airline and transportation industry while taking up responsibilities revolving around customer service and hospitality.

So if you are seeking a job in this field you need to draft the best flight attendant resume.

Read on to learn how to draft a resume for airline jobs that can land you your dream job.

Furthermore, you can get a detailed insight into the following FAQs:

• How do you make an airline resume?
• What is the job description of flight attendant?
• What should a flight attendant put on their resume?
• What skills are important for flight attendants?

Who Needs a Flight Attendant Resume?

A cabin crew is responsible for a good flight experience. This comprises the comfort, safety, and welfare of all national and international passengers.

Making flight attendant resumes are almost as simple as making any other in as many ways. So, if a resume is the one thing stopping you from getting your dream flight attendant job, this article is perfect for solving your problem.

Two recruits check your flight attendant resume.

Specialist recruitment agencies advertise roles on behalf of major commercial and budget airlines from across the globe. Providers of training courses often have close links to recruitment agencies and airlines, which can be helpful.

Why Do You Need a Flight Attendant Resume?

Usually, top airline companies take only 7.4 seconds to scan a resume. That means you only have 7 seconds to grab the recruiter’s attention. That can only happen with a professional and well-formatted flight attendant resume.

Before applying for flight attendant jobs, make sure to pick a flight attendant resume format that grabs attention.

Here are some formatting tips you need to keep in mind:

• Always add your name and address on resume, along with Linkedin profile information
• Write a flight attendant resume summary at the top of your resume
• Add your flight attendant work history in a reverse chronological order
• Select a professional resume design to make your resume stand out from other resumes
• Attach a flight attendant cover letter with your resume

Also Read: Why is it important to tailor a resume to a specific job?

Flight Attendant Job Descriptions

Here is a typical job description for a flight attendant:

• Be present at pre-flight meetings on details of the flight.
• Make sure that enough supplies of emergency apparatus and refreshments are on board.
• Help in cleaning the cabins during flights.
• Show how to use emergency and safety equipment.
• Ensure all commuters have fastened their seat belts and ensure that additional safety necessities are fulfilled.
• Serve and sell snacks, meals, and beverages.
• Take care of commuters’ requirements and especially of those with special needs.
• Reassure the commuters during flight, like when the airplane strikes turbulence.
• Provide first aid to the commuters when needed.
• Give instructions in case of emergency.

Also Read: How to find a job you love?

How to Write a Flight Attendant Resume?

Creating your resume is an easy task if done the right way!

Let us show you how:

Step 1: Compile Your Details

Your master resume is used for general purposes such as creating your LinkedIn profile and posting to large job boards.

You create a target flight attendant resume that includes only things that are relevant to the specific flight attendant job you are aiming at when you apply to a particular flight attendant job opportunity, based on your master resume.

Step 2: Emphasize Customer Service Skills

The flight attendant job is closely related to that of a customer service job. It is of utmost importance that you include your customer service skills in your flight attendant resume skills section. Most airlines seek professionals who know how to handle the commuters and emergencies that can come in a flight.

If you have no airline experience, then focus on highlighting your customer service history and skills in your flight attendant resume.

You can build up a bridge in your flight attendant resume by relating and explaining how you can use your sales associate or server skills to serve the commuters in the plane and give the airlines happy and satisfied commuters.

Ensure the commuters provide a satisfactory flight service by attending to passengers in distress, answering the passengers’ questions, serving beverages and food, or providing special assistance.

Step 3: Write Your Header

When writing your profile name, make sure that your name is written clearly with the correct spellings and proper spacing.

Step 4: Draft Your Professional Experience Section

Recruiters will examine a candidate’s work history to determine if the kind of jobs they’ve held relate to the on-board tasks a Flight Attendant performs. If you have customer service experience, highlight your skills to distinguish yourself from the pack.

For example, if you worked as a bartender, the hiring team will assume that you will be great at customer service.

Step 5: Showcase Achievements

When writing your achievements in your flight attendant resume, quantify them and start each point with a power verb .

Power verbs like prepared, neatened, organized, recruited, certified , and oversaw can be used to describe how effectively you do your flight attendant job.

Focus on your skills that saved money, met goals, solved problems, and helped in implementing processes. You can see how to do these things in the samples given below.

Including survey responses or commendations from fellow crew members and customers is very effective, as it adds credibility to your skills as an attendant.

Step 6: Highlight Your Skills

It is a must for you you to highlight your flight attendant resume skills to make the recruiters recognize your potential.

First aid, CPR, AED, and any other emergency health response training are pertinent if you have them and can also be included in the “Additional Skills” section.

• In-depth knowledge of Federal Aviation Regulations
• CPR & First Aid Certified
• Hospitality : Ensuring passengers have a comfortable flight
• Conflict Resolution : Settle disputes and complaints in a polite manner
• Time Management : Adhere to the flight itinerary
• Fluency in a foreign language

Step 7: Summarizing Your Profile

One way to make an outstanding flight attendant resume is to start your flight attendant resume summary with a powerful statement. This will grab the recruiter's attention and will force them to read your resume further. Also, make sure you include all the keywords written in the flight attendant job description.

This will demonstrate that you pay attention to details and give the recruiter another reason to hire you. Ensure all the information written in your flight attendant resume is relevant to the job you are applying for.

Step 8: Use the Right Flight Attendant Resume Format

If you've got relevant and enough experience of being a flight attendant, then the reverse-chronological resume format fits you. This resume format will highlight your experience, work history, and duties chronologically and help recruiters gauge your experience.

If you are a newbie to the world of flight attendants, then you can include your internships or training in the first in your flight attendant resume, followed by the education/certifications you have.

Ensure to write the professional section in one-line bullet points with proper bolding and groupings.

If you have no work experience, add other sections like extracurricular activities, languages, etc.

Step 9: Provide Contact Details

The personal information section comes just after the header. In this section, you need to provide specific personal information to help the recruiter get in touch with you if you get shortlisted for the interview.

In this section, you will provide three things:

• Personal Phone Number,
• Personal E-mail Address,
• Current Location of Residence.

Apart from the things mentioned above, no other personal information is required.

• Phone Number : A personal phone number will serve as the primary source through which the recruiter might contact you.

When writing the personal phone number, put a plus sign (+) and then first write your country’s International Subscriber Dialing (ISD) code.

If you have more than one number you use, then write only one number out of them which you use primarily and on which you are available 24x7.

• E-mail Address : Next in line is the personal e-mail address. The personal e-mail address will be written in the center, right next to the personal phone number.

If you have more than one personal e-mail address, then write the one you use daily.

At this stage of resume making, you can also provide any external hyperlinks to any of your social media profiles like LinkedIn, Facebook, Instagram, etc.

You can also add a hyperlink to any personal website if it is relevant to the profile you are applying for.

• Current Location of Residence : Third in line is your current location of residence. It will be written right next to the personal e-mail address, on the right-hand corner.

When writing your current location, do not write the complete address. City, Country code will be enough.

Also Read: What is the best way to draft a resume contact information section?

Step 10: Make a Profile Title

Profile title is one of the essential things in a resume. It helps the recruiter to know for which profile you've applied. It also serves as a deciding factor for the recruiter, which helps him decide whether to read your resume further.

A profile title needs to be optimized according to your target profile. It should be able to put across your target profile properly. Also, the profile title is supposed to be the second-largest text in the whole of your resume.

It should be written between the font size of 12-14 size points .

Flight Attendant: Education Section

To become a flight attendant, you need a minimum high school diploma. However, most airlines prefer applicants with a graduation degree in some course.

A few things to keep in mind:

• The degrees that are considered the most relevant to this profile are business, public relations, tourism, communications, or social science.
• A course and fluency in speaking a foreign language are needed for those applicants who want to work on an international flight.
• A few flight attendants attend special academies which specialize in the training of flight attendants.

Flight Attendant: Work Experience

The work experience section is the essential section of a flight attendant’s resume. You need to ensure how you can structure the professional experience section professionally.

Following are the essential elements of the flight attendant resume professional experience:

• Name of the Position
• Company Name
• Starting Date
• Ending Date
• Roles and Accomplishments

Example of Professional Experience Section on Flight Attendant Resume

Flight Attendant Boing Airlines

Jul ‘19 - Nov ‘21

• Implemented new boarding procedures as part of reducing boarding time by 22%
• Completed 1000+ hours of flights while attending to 400+ passengers
• Served refreshments to passengers while aiding with their questions
• Resolved high-stress situations and educated passengers on flight safety procedures

By this example, you can see that professional experience is not just listing responsibilities vaguely. It’s also providing accurate statistics with the experience.

It tells the recruiter that you are not talking out of thin air. You really have the skill and knowledge.

Flight Attendant: Certifications

All the flight attendants need to be FAA certified. The flight attendants have to complete the initial training program & clear a proficiency test in order to get the certification.

There are different types of certifications for each type of airplane, so the flight attendants need to take training in the certification course related to their specific flight.

Also, if you wish to change your airplane type to some different kind of airplane, you need first to complete the certification training about that specific airplane.

When writing the certification section in the flight attendant resume, you need to include these elements:

• Name of the certification
• Certification body
• Date of certification and expiration date
• Certification number (if available)

Here are some certifications for flight attendants:

• Travel and Tourism Professional (TTP)
• Certified Aviation Manager (CAM)
• Certified Travel Associate (CTA)

Flight Attendant: Skills

A flight attendant should have the following skills:

Attentiveness

To make sure the travel experience is pleasant for the commuters, the flight attendants should pay attention to their needs. They should also be aware of all the safety and security risks.

Conversational Skills

Flight attendants must interact efficiently, listen intently, and speak clearly with the commuters and the crew members.

Customer-service Skills

They should cope with stressful situations and meet the needs of the commuters effectively; a flight attendant should have resourcefulness, finesse, and self-composure.

Decision-making Skills

Flight attendants should have the ability to act calmly in times of emergency.

Physical Strength

Flight attendants’ duty may require them to stand or walk for a long time along with lifting baggage. Their vision needs to be at least 20/40 as often they have to conform to requirements regarding height and weight.

Flight attendants need to look professional, and that's why there should be no visible body piercings, tattoos, or unprofessional hairstyles or makeup.

Are you mentally and physically capable of doing the flight attendant job? Since you are required to pass a medical test to prove your fitness, it’s a good idea to list some type of activity or sport under the ‘Interests’ category of your flight attendant resume.

Also Read: How to curate a professional resume skills section?

Flight Attendant Resume Sample

• Attended passengers by serving meals , beverages & refreshments , leading to 100% customer satisfaction
• Assisted passengers with issues such as air-sickness while scoring 1 00% positive reviews online
• Made in-flight announcements & provided special service to children, elderly & differently-abled
• Demonstrated emergency equipment & procedures to passengers on 200+ flights
• Conducted cabin safety checks before departure & solved passenger queries during flight
• Cleaned cabins & ensured inventory of food supplies & emergency equipment
• Operated all mechanical & safety equipment by adhering to industry standards & regulations
• Completed +1000 hours of international & +2000 hours of domestic flights in Boeing flights consisting 250+ passengers
• Packed & transported ordered grocery to vehicles & helped customers in tracking it
• Ensured highest standards of hygiene & safety in-store & of grocery items
• Cooperated with the logistics department to help in data entry & billing & tracked customer & product traffic
• Provided suggestions to upper management for decreasing theft & return of products
• Top 5 percentile of the class
• Assisted in conducting internal & external research to formulate & develop a customer maturity model
• Helped in conducting industry & market research to target new business

Key Takeaways

Here are some of the key takeaways from the flight attendant resume blog:

• Do not write the entire resume in paragraph form. Only the summary/objective section should be in paragraph form rest all the resume points of your resume will be written in one-line bullet points .
• Make sure each resume point is written using the cause-effect method, writing what you did and why you did it. This way, you'll be able to bring out your contribution and the impact that it had.
• Ensure that the formatting of your resume is consistent throughout the resume. Use bullets to write all your resume points. Doing so will increase the readability of your resume.
• To write your certifications and training that you have completed, make a separate section named ' CERTIFICATIONS & TRAINING. ’
• If you have any achievements in any of your work experiences like any awards you got, then make a separate sub-section within each of your work experience sections named ' Key Achievements .’ In this section, write all the awards & recognition that you got for working in that organization.
• The length of a resume is decided by the number of years the professional has been working for. Freshers and professionals with less than ten years of experience should make a resume of 1 page , and those who have been working for more than ten years should go for a two-pager resume.
• Make sure that your resume doesn't exceed the limit of 2 page s. Two pages are the max that a resume can extend to. To limit your resume to the length of two pages, make adjustments in the resume accordingly. One way to do it is to write points that don't exceed the limit of one line.
• One-line bullet points make the resume look crisp and provide a lot of space for improving readability
• Make sure to have plenty of whitespace in your resume, since
• Additionally, you can add more sections relevant to your profile if you need to add more information to your resume.

Go to Hiration's online resume builder which has 24/7 chat support and get professional assistance with all your job & career-related queries.

You can also write to us at [email protected] .

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Flight Attendant Resume Examples

Writing a resume as a flight attendant can be a daunting task. With the need to provide detailed information on your experience, skills and accomplishments, it’s important to create a resume that stands out from the crowd. This guide will provide tips and examples to help you craft an effective flight attendant resume that will make a lasting first impression on potential employers. From highlighting your qualifications to adding relevant experience, this guide will help you create a resume tailored to the role of a flight attendant.

If you didn’t find what you were looking for, be sure to check out our complete library of resume examples .

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Flight Attendant

123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: [email protected]

A dedicated, reliable, and experienced Flight Attendant with 10 years of experience providing exceptional customer services and safety aboard aircrafts. Specializing in international flights, I have a proven ability to adapt to different cultures, manage challenging situations, and provide superior customer service. I am passionate about helping customers feel comfortable and safe while traveling, and am highly organized and attentive to detail.

Core Skills :

• Excellent customer service and communication skills
• Knowledge of airline safety and security regulations
• Superior multitasking and problem- solving abilities
• Adaptable to new cultures, language and customs
• Efficient at managing time and resources
• Adept at working independently and in teams

Professional Experience :

Flight Attendant, Air Canada, Toronto, ON – 2010 – Present

• Provided exceptional customer service and safety to passengers aboard international flights
• Assisted passengers with disabilities and special needs in a professional and courteous manner
• Ensured compliance with airline safety and security regulations
• Successfully defused difficult situations and provided resolutions
• Monitored cabin conditions and reported any concerns to the captain

Flight Attendant, US Airways, Phoenix, AZ – 2006 – 2010

• Welcomed passengers aboard aircrafts and provided safety instructions
• Served meals and beverages to passengers
• Assisted with baggage and checked tickets
• Assisted passengers with flight changes and seating arrangements
• Kept the cabin clean, organized and stocked

Education :

Bachelor’s Degree in Airline Management, Arizona State University, Phoenix, AZ – 2004

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Flight Attendant Resume with No Experience

Enthusiastic and customer- oriented Flight Attendant with a passion for the travel and hospitality industry. Seeking an entry level position to gain experience and acquire new skills.

• Exceptional customer service and interpersonal skills
• Organizational abilities
• Attention to detail
• Strong problem solving skills
• Flexible and adaptable
• Ability to stay calm in stressful and emergency situations
• Proficient with computers

Responsibilities

• Greeting and providing directions to passengers
• Guiding passengers through boarding and deplaning
• Ensuring safety and security of the passengers
• Checking passports and boarding passes
• Providing assistance with stowing and retrieving luggage
• Serving beverages and snacks
• Demonstrating emergency procedures and equipment
• Completing paperwork and filing reports
• Assisting with customer complaints and incidents
• Maintaining cleanliness of the cabin
• Promoting products and services to passengers
• Participating in team meetings and training sessions.

Experience 0 Years

Level Junior

Education Bachelor’s

Flight Attendant Resume with 2 Years of Experience

Experienced Flight Attendant with two years of experience in providing superior customer service to passengers in accordance with safety and security requirements. Proven ability to prioritize tasks and remain calm and professional in fast- paced and unpredictable environments. Possesses a positive, friendly attitude and the ability to establish strong working relationships with passengers, pilots and other airline personnel.

• Excellent customer service skills
• Detailed knowledge of safety and security regulations
• Ability to multitask and prioritize tasks
• Excellent interpersonal and communication skills
• Ability to remain calm and professional in unpredictable situations

Responsibilities :

• Greet and welcome passengers upon boarding
• Provide passengers with information about the flight, including route, estimated time of arrival, and safety instructions
• Assist passengers with luggage and other onboard needs
• Ensure passengers’ safety and security needs are met
• Administer first aid during emergencies
• Conduct safety checks to ensure all passengers are properly secured during takeoff and landing
• Answer passengers’ inquiries and address concerns in a courteous and professional manner
• Assist with onboard service, which includes serving meals and drinks, collecting trash, and arranging seating
• Ensure that the cabin is clean and all safety equipment is in good condition
• Monitor passenger behavior and enforce safety regulations
• Assist with the evacuation of passengers in case of an emergency
• Keep records of service and incident reports

Experience 2+ Years

Flight Attendant Resume with 5 Years of Experience

A well- experienced Flight Attendant with five years of industry experience in the air travel sector. A highly service- oriented individual with excellent customer service skills. Possesses the ability to work independently and as a part of a team with a high degree of professionalism. An excellent communicator with the ability to effectively communicate with passengers to provide quality services. Possesses a strong work ethic, organizational, and problem- solving skills.

• Exceptional customer service skills
• Passion for delivering the highest levels of service
• Strong communication skills and ability to work with different cultures
• Ability to work under pressure in a fast- paced environment
• Excellent organizational and problem- solving skills
• Knowledge of safety regulations and procedures
• Proficient in the use of computers
• Greet and welcome passengers onboard
• Provide passengers with information and guidance related to their flight
• Assist passengers with their luggage
• Check tickets and direct passengers to their assigned seats
• Demonstrate safety and emergency procedures
• Serve meals and refreshments to passengers
• Ensure passengers’ comfort and safety during the flight
• Respond to passengers’ inquiries and requests
• Assist passengers with special needs
• Prepare and submit reports of flight activities
• Collect payments and keep records of sales
• Ensure the aircraft is clean and tidy before and after each flight

Experience 5+ Years

Level Senior

Flight Attendant Resume with 7 Years of Experience

Enthusiastic and experienced flight attendant with 7 years of experience in the airline industry. A natural customer service professional, I have a proven track record of delivering excellent services to passengers. I have a passion for safety, customer satisfaction and efficiency. I am able to stay calm and composed under pressure, remain courteous and professional at all times, and take the initiative to assist in any way necessary.

• Airline Operations and Safety
• Excellent Customer Service
• Excellent Communication Skills
• Problem Solving
• Multi- Tasking
• Cultural Understanding
• Foreign Languages
• Greeting and assisting passengers in boarding, deplaning, and in- flight.
• Providing excellent customer service and safety to all passengers while in- flight.
• Assisting passengers with any needs or requests during the flight.
• Monitoring and ensuring safety during the flight.
• Providing passengers with information about the flight, destination, and services.
• Ensuring compliance with federal regulations and company policies.
• Checking and monitoring cabin during the flight.
• Assisting with baggage handling and stowage.
• Conducting pre and post- flight safety checks.
• Collecting and tallying ticket sales.

Experience 7+ Years

Flight Attendant Resume with 10 Years of Experience

Highly experienced Flight Attendant with 10 years of experience in the airline industry. Proven ability to multi- task and remain calm under pressure. Adept at providing superior customer service while ensuring the safety of all passengers. Possesses excellent interpersonal skills, making passengers feel taken care of, comfortable, and safe.

• Superior customer service
• In- depth knowledge of safety protocols
• Excellent communication and interpersonal skills
• Ability to multi- task and remain calm under pressure
• Ability to take swift and logical decisions
• Experience with efficient and organized operations
• Welcomed passengers on board and provided them with safety information.
• Conducted pre- flight briefings and ensured passengers had their seat belts fastened.
• Assisted passengers in stowing away their luggage and other personal items safely.
• Attended to passengers in- flight needs such as serving meals, drinks, and snacks.
• Ensured comfort and safety of passengers during flights.
• Responded to medical emergencies and provided basic first- aid.
• Monitored cabin for suspicious behavior or criminal activity.
• Conducted post- flight duties such as cleaning, restocking, and re- arming.

Experience 10+ Years

Level Senior Manager

Education Master’s

Flight Attendant Resume with 15 Years of Experience

Highly experienced Flight Attendant with a proven track record of delivering outstanding customer service to passengers with a variety of backgrounds, needs, and expectations. Over 15 years of experience of international and domestic flights, with expertise in ensuring passenger safety and comfort, as well as resolving passenger issues. Skilled at maintaining composure during difficult situations and providing excellent customer service with a friendly and considerate manner.

• Excellent interpersonal, communication, and organizational skills
• Strong understanding of relevant safety regulations and procedures
• Ability to remain calm during stressful situations
• Proficiency with customer service and conflict resolution
• Broad experience in various types of flights
• Knowledgeable in aircraft systems and safety regulations
• Able to work in a fast- paced and ever- changing environment
• Assist passengers with boarding and disembarking the aircraft
• Conduct pre- flight safety checks and provide safety briefings
• Assist in the serving of refreshments and meals
• Assist passengers with any queries or requests during the flight
• Inspect the cleanliness of the aircraft and ensure that all safety regulations are enforced
• Respond to emergency situations and provide medical assistance if necessary
• Monitor passenger behavior and ensure that all passengers comply with applicable safety regulations
• Ensure that the cabin and aircraft are clean, tidy, and organized
• Provide assistance to passengers with special needs
• Maintain accurate records of flight manifests, passenger manifests, and other flight data.

Experience 15+ Years

Level Director

In addition to this, be sure to check out our resume templates , resume formats ,  cover letter examples ,  job description , and  career advice  pages for more helpful tips and advice.

What should be included in a Flight Attendant resume?

A Flight Attendant resume should be no more than one page long and should be tailored to address the specific flight attendant job requirements. When writing a Flight Attendant resume, it’s important to include all the necessary information that employers need. A good Flight Attendant resume should include the following:

• Professional Summary: A short summary that highlights relevant experience and qualifications for the job.
• Education: List of educational qualifications and any additional licenses and certifications.
• Experience: Detail any past experience in the flight attendant field, highlighting any special training or experience relevant to the job.
• Skills: Outline any relevant flight attendant related skills including customer service, conflict resolution, and problem solving.
• Additional Skills: List any additional skills such as languages spoken and computer skills.
• References: Include contact information for at least two professional references.

What is a good summary for a Flight Attendant resume?

A Flight Attendant resume should be concise and to the point. It should focus on your relevant experience and skills related to a Flight Attendant position. The summary should be a short paragraph that outlines your qualifications and highlights any special qualities you possess. Your summary should be accompanied by a list of your key accomplishments, such as making sure passengers are comfortable and ensuring their safety. Additionally, it should mention any specialized training or certifications you have received. By including this information, potential employers will be able to quickly determine whether you are the right person for the job.

What is a good objective for a Flight Attendant resume?

A Flight Attendant resume should include an objective that is tailored to the specific job they have applied for. A good objective should be concise and demonstrate the applicant’s knowledge of the industry and their desire to excel in the role.

Here are some examples of good objectives for a Flight Attendant resume:

• To utilize my customer service and flight attendant experience to provide superior service to passengers and ensure their comfort and safety during the flight
• To provide excellent customer service and safety to passengers and crew while working as a Flight Attendant
• To provide exceptional service to passengers while upholding the highest safety standards
• To protect the safety, comfort, and well-being of passengers on each flight with excellent customer service
• To use my strong knowledge and experience as a Flight Attendant to provide exceptional customer service and ensure passengers’ safety
• To demonstrate my excellent customer service and safety skills as a Flight Attendant in order to exceed customer expectations

How do you list Flight Attendant skills on a resume?

Writing a resume for a Flight Attendant position can be challenging. You want to list the skills and experience that will make you stand out from other applicants and demonstrate why you’re the best fit for the role. Here are some tips for listing your Flight Attendant skills on your resume:

• Highlight Your Relevant Experiences: If you have prior experience as a Flight Attendant, be sure to highlight it on your resume. List any duties or responsibilities that demonstrate your abilities in the role.
• Showcase Your Professional Skills: Professional skills are key for a Flight Attendant. List the skills that make you an ideal candidate for the position, such as excellent customer service, problem-solving, first aid and CPR certification, and more.
• Emphasize Your Interpersonal Skills: Flight Attendants must be able to interact professionally and effectively with passengers, staff, and crew. Highlight any relevant interpersonal skills, such as communication, conflict resolution, and friendliness.
• Demonstrate Your Multi-tasking Abilities: Flight Attendants must be able to multitask and handle multiple tasks at once. Showcase any experiences that demonstrate your ability to handle multiple tasks and respond to last-minute changes quickly and efficiently.
• Focus on Your Safety Training: Airlines require Flight Attendants to have safety training. List any safety certifications or trainings you’ve completed that demonstrate your commitment to the safety of passengers and crew.

By highlighting these skills on your resume, you’ll be able to demonstrate why you’re the best candidate for the Flight Attendant position.

What skills should I put on my resume for Flight Attendant?

When writing your resume for Flight Attendant, it’s important to highlight the skills that make you the best applicant for the job. Here’s a list of key skills employers are looking for in a Flight Attendant:

• Customer Service: Flight Attendants need excellent customer service skills in order to provide a positive experience for passengers. This means having a friendly, approachable demeanor and the ability to problem-solve quickly and efficiently.
• Communication: Flight Attendants must be able to communicate effectively with passengers, crew members, and the pilot. This means having strong verbal and written communication skills.
• Safety: Flight Attendants must be knowledgeable about safety regulations and emergency procedures. They must also be able to think and act quickly in emergency situations.
• Multi-tasking: Flight Attendants must be able to handle multiple tasks at once and respond to the needs of passengers simultaneously.
• Adaptability: Flight Attendants must be able to adapt to unpredictable situations in the cabin, such as delays or medical emergencies.
• Organization: Flight Attendants need to be organized and efficient in their duties, from serving meals to making sure the cabin is clean and tidy.

These are the key skills employers are looking for in a Flight Attendant. Include these skills on your resume to show you’re the ideal candidate for the job.

Key takeaways for an Flight Attendant resume

When it comes to writing a Flight Attendant resume, there are some key takeaways that can help make your resume stand out from the competition. These takeaways include emphasizing your customer service experience and highlighting any related training you’ve received in the area. Additionally, be sure to showcase your communication and organizational skills which are key components of this role.

One of the most important aspects of a Flight Attendant resume is emphasizing your customer service experience. This includes highlighting any previous customer service roles you’ve held in the past such as hospitality roles, retail positions, or any other customer-facing job. Additionally, be sure to mention any additional training you’ve received in customer service, such as an airline customer service course. This will demonstrate to employers that you are knowledgeable in the area and have the skills necessary to excel in the role.

• It is also important to showcase your communication and organizational skills on your resume. As a Flight Attendant, you are expected to be able to handle multiple demands at once. This means you must be able to clearly and effectively communicate with passengers, crew members, and other staff. Additionally, you must be able to stay organized and follow instructions. Be sure to include any examples of situations where you have demonstrated these skills.
• Finally, make sure to include any additional certifications and qualifications you may have such as first aid or language qualifications. These can help you stand out from the competition and demonstrate to employers that you have the skills necessary to excel in the role.
• Overall, your Flight Attendant resume should showcase your customer service experience and highlight any additional training you’ve received in the area. Additionally, be sure to emphasize your communication and organizational skills, as well as any additional qualifications you may have. By doing this, you can ensure your resume stands out from the competition and shows employers that you have the skills necessary to excel in the role.

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What To Include On A Flight Attendant Resume + Flight Attendant Skills

Table Of Contents

Flight attendant resume example, what is unique about a flight attendant resume, what should be included on an flight attendant resume, resume header and contact information, work experience, professional skills , what should be left off a flight attendant resume, important job skills for flight attendants , the bottom line.

Learn about the important requirements, skills, and keywords that should be included in a flight attendant resume.

Flight attendant jobs offer an exciting career path if you’re passionate about travel and adventure but still want to work with people. As the face of an airline, flight attendants help ensure passenger safety, comfort, and overall satisfaction during their journey through the sky.

Showing off your knowledge of aviation regulations, cultural diversity, safety principles, and foreign languages, basic safety protocols can significantly enhance your chances of securing a position in a highly competitive field.

The best way to do this? Creating a strong resume to provide to hiring managers. In this article, you’ll learn all the tips and tricks for what to include on your flight attendant resume to make it stand out from the other candidates. 

Do you need help crafting a resume? We have researched the best resume writing services to help you out. When your resume is ready, you can start applying for jobs on ZipRecruiter.

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Sam Raynolds

[email protected]

1 (305) 508 2332

Alaskan Airlines

• Greet passengers, assist with seating assignments, and carry on baggage stowage and security
• Use computers and computer systems to receive information, communicate with others, and complete work tasks
• Ensure all safety equipment on aircraft is in working order
• Flexible to work varied schedules, including nights, weekends, and holidays
• Ensure timely communication with management
• Calmly resolve passenger situations during flights, including disorderly passengers, and medical emergencies
• Actively looking for ways to exceed passengers’ expectations

Delta Airlines

• Performs preflight, through-flight, and post-flight inspections of aircraft emergency, cabin, and galley equipment. Ensures cleanliness of aircraft interior
• Provides leadership, direction, and assistance during an emergency, including aircraft evacuation and administering first aid to ill or incapacitated passengers. Handles emergencies according to procedures. Briefs passengers. Performs orderly evacuation of passengers and crew. Provides emergency medical assistance
• Supervises loading and offloading of aircraft passengers and baggage. Ensures access to escape exits
• Communicate in writing to complete paperwork and detailed reports regarding incidents and/or discrepancies
• Greet passengers, assist with carry-on baggage stowage, and deliver onboard announcements
• Provide excellent customer service which exceeds passengers’ expectations

SPENCER AND SONS, a Private Luxury Airline

• Perform all work activities per established standards, policies, laws, and regulations, including Federal Aviation Administration regulations
• Adjust work activities to adapt to changing work conditions, such as scheduling changes
• Provide assistance lifting, transporting, and stowing luggage into overhead bins or storage areas
• Work both independently and as part of a team to accomplish work tasks
• Adhere to established procedures and performance standards
• Provide leadership in emergency and non-emergency situations

Join The Break Community

LOYOLA MARYMOUNT UNIVERSITY - Bachelor’s Degree

• CPR Certification and ability to use a defibrillator
• Ability to work independently as a leader and as a team member among fellow employees and passengers
• Ability to communicate effectively with and reassure passengers in a hurried and stressful environment
• Excellent interpersonal, oral, and written communication skills
• Knowledge of Tempus unit
• Ability to multi-task and efficiently manage multiple priorities independently
• International travel experience
• Strong relationship-building, communication, collaboration, and teamwork skills that is consistent with the AMEX Blue Box values and the Aviation Team Commitments
• Highest level customer service skills; experience tending to executive-level clientele
• Completed Flight Safety International Training

A flight attendant’s resume requires a demonstrating combination of customer service skills, safety knowledge, and the ability to handle emergencies while providing exceptional hospitality in a fast-paced and dynamic environment – setting it apart from other types of resumes. These unique features make it challenging to write, but it should demonstrate your ability to ensure passenger comfort, maintain safety protocols, and other relevant skills.

Working as a flight attendant made our list of the best travel jobs! Learn more by reading our round-up of the best travel jobs .

To create the best flight attendant resume possible, include a few key details. Here’s a brief description of each. 

Start your resume with your name printed boldly, along with your contact information, like email, phone number, and links to your professional social media profiles.

Ensure your email is professional and not something you’d be embarrassed to share with an employer. Even though it seems like a small detail, hiring managers pay attention to things like this – especially when interviewing for a public-facing position like a flight attendant. You want to appear as professional as possible when the reader picks up your resume. 

Next, describe your top three or four relevant work experiences starting with your most recent role. Include the airline name, home location, employment dates, job title, and a brief description of your job responsibilities.

Provide specific details about your customer service abilities and times when you had to handle a challenging situation. If you don’t have any flight attendant experience, list relevant jobs that involve working with the public and safety protocols. 

Most flight attendant positions require a high school diploma, but having at least two years of college on your resume is an attractive quality for most hiring managers. List any college coursework or degrees you have first, followed by your high school. Include details similar to your work experience, including the degree name, university attended, and graduation year. If you’ve taken any training or certifications related to flight attendant duties, list these here as well. 

Flight attendants need a specific core set of skills to excel at their job, starting with excellent customer service. Highlight your people skills, along with anything else you’re good at that are related to flight attendant job duties in this section. Some of what hiring managers are looking for will be listed in the job description, so review that as you’re creating your resume for ideas on what to include. 

Do you want to become a flight attendant? Check out our guide on how to become a flight attendant for all the details you need to know.

Like most other resumes, you want to leave off information that isn’t relevant to the aviation or customer service industry, overly personal information, and lengthy work responsibility descriptions. It’s important to provide comprehensive information about your skills and experiences, but don’t go overboard. 

•  Excellent customer service and communication skills
•  Ability to remain calm under pressure and in emergency situations
•  Strong interpersonal and collaboration skills 
•  Able to speak more than one language (a major bonus for most employers) 
•  Knowledge of safety protocols and emergency procedures
•  Strong attention to detail
•  Ability to ensure passenger comfort and provide friendly service 
•  Conflict resolution and problem-solving skills
•  Adaptability and flexibility in a changing environment
•  Cultural sensitivity 
•  Outstanding conflict resolution skills to resolve issues among passengers on board 

Wondering what other things to add to your resume? Our best skills for resume guide might help. When you're ready to apply for jobs with your new resume, check out the best job posting sites .

Being a flight attendant is a job some people dream of. If you’re one of those that hopes to provide service in the skies, let your resume show your passion for the aviation industry. You can write your own using these guidelines, or you can use them to review what a resume-writing service does for you. It’s also important to stay updated on what positions are available. Check ZipRecruiter for the latest flight attendant job listings!

Morgan Bailee Boggess McCoy

Morgan is an experienced researcher and freelance writer with a focus on community, psychology, social work, health and wellness, and culture. She has a BA in Psychology from Georgetown College and a Master's in Social Work with an interest in policy advocacy and analysis from the University of Kentucky.

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• • Handled in-flight emergencies, ensuring the safety of all passengers
• • Achieved a 98% customer satisfaction rating over 2 years
• • Trained 20+ new flight attendants, instilling a strong customer service ethic
• • Served up to 200 passengers per flight, maintaining a high level of service
• • Led safety demonstrations in English and French
• • Recognized for perfect attendance over 3 years
• • Assisted in the successful evacuation of a flight, ensuring all 150 passengers' safety
• • Improved the in-flight menu, resulting in a 20% increase in onboard sales
• • Received 'Employee of the Month' award twice for outstanding service

6 Flight Attendant Resume Examples & Guide for 2024

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Senior Flight Attendant

Entry-Level Flight Attendant

Corporate Flight Attendant

Lead Flight Attendant

International Flight Attendant

Resume guide, what you’ll learn here, how to write a flight attendant resume that gets you hired, how to get your flight attendant resume header right, how to craft a stand-out flight attendant summary, how to write an impressive flight attendant experience section, flight attendant skills section: have you earned your wings, should you include an education section in a flight attendant resume, are certifications required as a flight attendant, top takeaways for writing a stand-out flight attendant resume.

By Experience

Want to get paid while travelling the world? Love meeting new people? Want all inclusive meals and hotels?

There are many great benefits to being a flight attendant, but there are just as many responsibilities and skills that you have to bring to the table.

For many people, to be a flight attendant is living the dream. That means you’re up against many other applicants.

You’re going to need a clear and impressive resume that checks all the boxes and stands out to land the role.

• How to tailor your flight attendant resume using important keywords that recruiters and ATS (applicant tracking systems) need to see
• What to include in a flight attendant summary to stand out
• How to write an experience section that appeals to recruiters, even with no experience in the aviation industry
• The difference between important technical and soft skills (and how to list them)

The role of a Flight Attendant is a very popular job.

With around a 1% hiring rate, the chances of getting hired are 1 in 100 .

That’s a lot of resumes! And a lot of competition!

Nowadays, airlines are using Applicant Tracking Systems, a technology that uses keyword matching and algorithms to scan resumes and find only the most suitable applicants.

Meaning your skill set, experience, and characteristics that would make you a great flight attendant have to be clearly listed in your resume.

Study the job description thoroughly, and note all the words that they’ve used to describe the role and what they need from their perfect candidates.

Use the same keywords in your resume that you find in the job description to mirror what they’re searching for. Add those keywords throughout your summary, experience and skills sections.

Backup your claims with real achievements and experiences from your past roles, either as a flight attendant or in another customer-facing position.

The most important sections of a flight attendant resume

• Resume header that’s informative and professional
• A summary that’s full of clear information and the right keywords
• Experience section that shows your ability to fulfill the airline’s needs
• A list of relevant skills that mirror the role requirements

What recruiters want to see

• At least 2 years of excellent customer service experience
• Health & safety awareness and experience
• Achievements within related roles
• Understanding of the importance of procedures and regulations
• Adaptability and flexibility
• Positive attitudes, poise, and composure
• Ability to problem-solve
• Ability to speak multiple languages
• Experience with tourism or aviation
• Effective and confident communication and interpersonal skills

There are so many people who apply for flight attendant positions, so recruiters or hiring managers can’t keep up. They turn to application tracking software (ATS) to help them out. These tools scan resumes using robots to find relevant keywords and push through applicants that seem like a good fit.

Once your resume gets validated by the ATS machines, your resume will be moved to a shortlist to be double-checked by a human recruiter.

You’re going to want to grab their attention from the very beginning. Don’t miss this chance to impress from the start!

2 Flight attendant resume header examples

This header is missing information, like an email address and links to professional sites.

Recruiters will expect these details and you don’t want to be the one who leaves things out.

Let’s offer them some more information.

Now that’s a better first impression!

Nothing has been left behind.

The recruiter now has:

• Multiple options for contact : phone and email
• A LinkedIn URL welcoming them to explore further
• A clear title that specifies the job role
• An example of true attention to detail and professionalism

Airlines see themselves as flag flyers who represent their countries. They want to maintain a positive global reputation by providing the best service and making passengers feel safe.

That's their number one priority. The flight attendant summary should present you as someone who can supply those things.

Keep it short. Three to four lines is best.

A flight attendant summary should include:

• Years of relevant experience
• Highlights of relevant career achievements (high sales average, positive feedback from customers, promotions)
• Communication skills
• Any additional training (health and safety, security, public speaking)
• Experiences in tourism or working abroad
• Languages you speak

Lets dive into an incorrect and a correct example:

2 Flight attendant resume summary examples

This summary won’t fly.

• No years of experience mentioned
• Doesn’t mention a specific occupation
• Doesn't include achievements
• ‘Outgoing personality’ is vague and misses the chance to use keywords

Let's look at an improved summary.

Now this summary contains many keywords worthy of wowing both an ATS and recruiter!

This summary:

• Specifies the years of experience in a particular field
• Includes education in languages and communication
• Uses keywords likely to be found on a job description
• Presents the right attitudes and skill sets of excellent service

Here is where you reveal your personal history of providing excellent customer experience. If you already have flight attendant experience, here’s your chance to shine.

But whether you have previous work as a flight attendant or not, this is the place to mention your personal success within your previous roles.

Remember that checking the job description will help you include the most relevant information.

Let’s take a look at two examples:

Flight attendant resume experience examples

• • Served customers food and beverages quickly
• • Worked as part of a team
• • Took orders from hotel guests
• • Handled customer transactions

This section does not go into depth.

Be sure to put your key skills and achievements on display to maximize your chances of getting an interview.

Let's look at a better example:

• • Provided outstanding customer service to international guests, business travelers, and tourists
• • Achieved excellent sales averages each month through a friendly and enthusiastic approach to upselling
• • Demonstrated capability to resolve customer issues, communicate effectively and adapt to busy, high pressure crowds
• • Remained poised and maintained the same energetic enthusiasm around the clock during day and night shifts

This experience section shows off skills and abilities much more clearly.

It includes specific achievements and insights into your customer service skills.

Even though this candidate doesn’t have direct experience as a flight attendant, it checks the boxes for what is required to transition into that role.

Landing a role as a flight attendant takes skill.

Soft skills relating to the way you work are most important here and are crucial to include on your resume!

Technical skills like operating a card machine, demonstrating and applying safety procedures and securing the flight deck are things you’ll learn in the 3-6 week training programme prior to attending a real flight.

If you already have those skills, list them in a resume skills section .

How to list technical skills on your resume

Pre-existing technical skills are usually not required if you’re applying for a flight attendant role. That being said, if you have these skills (like CPR training, securing the flight deck, etc.), mention them!

If you don’t have these skills, don’t worry. Important training, like CPR, is given to flight attendants when they land the job, and it’s repeated every 6 months.

Skills that are bonus to have are:

5 Hard / Technical Skills List

• CPR First Aid
• Basic computer skills
• Cash and chip and pin handling
• Intercom experience
• Health & safety training
• Securing the flight deck

How to describe soft skills on your resume

Your soft skills are the essence of what will make you a great flight attendant – someone who can deliver proper service aboard a flight.

List them in its own skills section, but also work them into your experience section.

Remember, it’s important to match the words that you use when describing your skills with the keywords describing the role and requirements in the job description.

Here are some of the top soft skills that a recruiter will be looking out for.

10 soft skills for a flight attendant resume

• Excellent communication skills
• Friendly and empathetic nature
• Effective as part of a team
• Bilingual (include your level and languages)
• Ability to keep calm in stressful situations
• Problem solving and solution oriented
• Good personal presentation
• Unwavering positivity
• Attentive listener

Airlines usually require at least a high school diploma, so it’s important to include an education section .

It doesn’t need to be a big section, full of detail. Simply list:

• Your high school , college or university name
• Area of study
• Graduation year
• Notable achievements or projects from your schooling

Certification isn’t mandatory to land a job as a flight attendant. However, it’s a huge added bonus if you have some certifications related to safety, health, tourism, or communications.

If you have them, flaunt them! Create a dedicated certifications' section in your resume and list them out in a bullet point list.

Top 6 flight attendant certificates for your resume

• Health and training certification
• First aid certification
• Public speaking certification
• Travel and tourism certification
• Your resume will likely be scanned by an applicant tracking software, so mirror the same keywords used in the job description to increase your chances of success.
• Highlight your previous customer service or flight attendant experience and give special mention to any accomplishments (like a high up-selling percentage).
• Recruiters are looking for candidates with excellent soft skills (especially communication).
• Have any health and safety related training or certifications? That’s a huge plus! Include those details in your resume.

Flight Attendant resume examples

Explore additional flight attendant resume samples and guides and see what works for your level of experience or role.

Looking to build your own Flight Attendant resume?

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1 Flight Attendant Resume Example to Land You a Role in 2023

Flight attendants are experts at providing excellent customer service and ensuring the safety of passengers. As a Flight Attendant, your resume should be just like a flight plan. It should be organized, detailed, and provide a clear path to success. In this guide, we'll explore X Flight Attendant resume examples that will help you land your dream job.

Resume Examples

Resume guidance.

• High Level Resume Tips
• Must-Have Information
• Why Resume Headlines & Titles are Important
• Writing an Exceptional Resume Summary
• How to Impress with Your Work Experience
• Top Skills & Keywords
• Go Above & Beyond with a Cover Letter
• Resume FAQs
• Related Resumes

Common Responsibilities Listed on Flight Attendant Resumes:

• Greet passengers and assist with seating arrangements
• Demonstrate safety procedures and emergency protocols
• Provide passengers with information about the flight, including estimated arrival time
• Serve meals and beverages to passengers
• Assist passengers with special needs, such as those with disabilities
• Respond to passenger inquiries and complaints
• Ensure passengers comply with safety regulations
• Monitor passenger behavior and respond to any disruptive behavior
• Collect tickets and boarding passes
• Assist passengers with luggage
• Perform pre-flight and post-flight duties, such as checking the cabin for cleanliness and security
• Complete paperwork, such as flight logs and incident reports

You can use the examples above as a starting point to help you brainstorm tasks, accomplishments for your work experience section.

Flight Attendant Resume Example:

• Implemented a new customer service training program for the flight crew, resulting in a 25% increase in positive customer feedback and a 10% decrease in customer complaints.
• Collaborated with the in-flight catering team to introduce new menu options, resulting in a 15% increase in customer satisfaction ratings for food and beverage services.
• Developed and implemented a new cabin cleaning checklist, resulting in a 20% improvement in cabin cleanliness scores and a 5% increase in on-time departures.
• Managed a team of flight attendants to consistently achieve a 95% or higher on-time departure rate, resulting in improved customer satisfaction and increased revenue.
• Developed and implemented a new emergency response protocol, resulting in a 15% decrease in response time and a 10% increase in passenger safety ratings.
• Collaborated with the flight operations team to optimize flight schedules, resulting in a 5% increase in flight efficiency and a 10% decrease in fuel costs.
• Developed and implemented a new passenger feedback system, resulting in a 20% increase in customer satisfaction ratings and a 10% decrease in customer complaints.
• Collaborated with the flight operations team to optimize flight routes, resulting in a 5% decrease in flight time and a 10% decrease in fuel costs.
• Implemented a new onboard sales program, resulting in a 10% increase in revenue from in-flight sales.
• Customer service excellence
• Team management and leadership
• Effective communication
• Conflict resolution
• Time management and punctuality
• Emergency response and safety protocols
• Flight operations coordination
• Menu planning and catering coordination
• Cabin cleanliness and organization
• Passenger feedback analysis
• Route optimization and fuel efficiency
• In-flight sales and revenue generation
• Training program development and implementation
• Adaptability and flexibility
• Multilingual proficiency (if applicable)

High Level Resume Tips for Flight Attendants:

Must-have information for a flight attendant resume:.

Here are the essential sections that should exist in an Flight Attendant resume:

• Contact Information
• Resume Headline
• Resume Summary or Objective
• Work Experience & Achievements
• Skills & Competencies

Additionally, if you're eager to make an impression and gain an edge over other Flight Attendant candidates, you may want to consider adding in these sections:

• Certifications/Training

Let's start with resume headlines.

Why Resume Headlines & Titles are Important for Flight Attendants:

Flight attendant resume headline examples:, strong headlines.

• Experienced Flight Attendant with a passion for providing exceptional customer service and ensuring the safety and comfort of all passengers
• Multilingual Flight Attendant with a proven ability to communicate effectively with diverse passengers and provide personalized service in multiple languages
• Detail-oriented Flight Attendant with expertise in emergency procedures and a track record of maintaining a safe and secure cabin environment

Why these are strong:

• These resume headlines are strong because they highlight key skills and qualities that are essential for Flight Attendants. The first headline emphasizes the candidate's experience and dedication to customer service and safety. The second headline showcases the candidate's language skills and ability to provide personalized service to diverse passengers. Finally, the third headline highlights the candidate's expertise in emergency procedures and commitment to maintaining a safe and secure cabin environment, which are critical factors that hiring managers look for in Flight Attendants.

Weak Headlines

• Experienced Flight Attendant with Excellent Customer Service Skills
• Flight Attendant with Strong Safety Record and Communication Skills
• Detail-Oriented Flight Attendant with Multilingual Abilities

Why these are weak:

• These resume headlines need improvement for Flight Attendants as they lack specificity and fail to highlight the unique value or accomplishments that the candidates bring to the table. The first headline mentions experience and customer service skills, but doesn't provide any context or results, such as awards or commendations. The second headline mentions a strong safety record and communication skills, but doesn't showcase any measurable achievements or certifications that could strengthen the candidate's profile. The third headline mentions being detail-oriented and multilingual, but doesn't provide any examples of how these skills have been utilized to benefit previous employers or passengers.

Writing an Exceptional Flight Attendant Resume Summary:

Flight attendant resume summary examples:, strong summaries.

• Experienced Flight Attendant with 5 years of service, consistently providing exceptional customer service and ensuring passenger safety. Skilled in emergency procedures and conflict resolution, with a proven track record of maintaining a calm and professional demeanor in high-pressure situations.
• Multilingual Flight Attendant with a passion for cultural exchange, fluent in Spanish, French, and Mandarin. Adept at creating a welcoming environment for international passengers, providing personalized service and ensuring their comfort throughout the flight.
• Detail-oriented Flight Attendant with a focus on efficiency and organization, responsible for managing cabin inventory and ensuring timely delivery of meals and beverages. Skilled in anticipating passenger needs and providing proactive service, resulting in consistently high customer satisfaction ratings.
• These resume summaries are strong for Flight Attendants as they highlight the candidates' key skills, experience, and language abilities. The first summary emphasizes the candidate's ability to handle emergency situations and maintain professionalism under pressure, which is essential for the role. The second summary showcases the candidate's language skills and cultural awareness, making them highly appealing to airlines that serve international routes. Lastly, the third summary demonstrates the candidate's attention to detail and customer service skills, which are critical for ensuring a smooth and enjoyable flight experience for passengers.

Weak Summaries

• Flight Attendant with experience in providing exceptional customer service and ensuring passenger safety, seeking a new opportunity to continue delivering high-quality service in a dynamic airline environment.
• Experienced Flight Attendant with a background in various airlines and destinations, skilled in emergency procedures and conflict resolution, looking to leverage my expertise to provide a safe and comfortable travel experience for passengers.
• Flight Attendant with a passion for travel and a commitment to creating a positive customer experience, dedicated to ensuring on-time departures and arrivals, and maintaining a clean and organized cabin environment.
• These resume summaries need improvement for Flight Attendants as they lack specific examples of the candidates' accomplishments or unique value. The first summary provides only a general overview of the candidate's experience, without mentioning any specific achievements or skills that set them apart from other Flight Attendants. The second summary mentions emergency procedures and conflict resolution, but doesn't provide any quantifiable results or details on the candidate's successes in implementing these approaches, which would make their profile more compelling to potential employers. The third summary mentions a passion for travel and a commitment to customer experience, but again, lacks specific examples or achievements that demonstrate the candidate's ability to deliver exceptional service.

Resume Objective Examples for Flight Attendants:

Strong objectives.

• Seeking a Flight Attendant position to utilize my exceptional customer service skills, attention to detail, and ability to remain calm under pressure to ensure a safe and comfortable travel experience for all passengers.
• Aspiring Flight Attendant with a passion for travel and a commitment to providing exceptional service, seeking an opportunity to learn and grow in a dynamic airline environment while contributing to the success of the team.
• Recent graduate with a degree in Hospitality and Tourism Management, eager to apply my knowledge of industry standards and best practices to provide a memorable and enjoyable travel experience for passengers as a Flight Attendant.
• These resume objectives are strong for up and coming Flight Attendants because they showcase the candidates' relevant skills, passion for the job, and eagerness to learn and contribute to the success of the airline. The first objective emphasizes the candidate's customer service skills and ability to remain calm under pressure, which are essential qualities for a Flight Attendant. The second objective showcases the candidate's commitment to providing exceptional service and willingness to learn and grow in the role. Lastly, the third objective highlights the candidate's educational background in hospitality and tourism management, demonstrating a strong foundation for success in the role.

Weak Objectives

• Seeking a Flight Attendant position where I can utilize my customer service skills and travel the world.
• Aspiring Flight Attendant with a passion for aviation and a desire to learn more about the industry.
• Recent graduate with a degree in hospitality management, interested in pursuing a career as a Flight Attendant.
• These resume objectives need improvement for up and coming Flight Attendants because they lack specificity and don't effectively showcase the unique value or skills the candidates possess. The first objective is generic and doesn't provide any information about the candidate's background, experience, or any specific airlines they are interested in. The second objective hints at a passion for aviation, but it doesn't mention any relevant experience, education, or skills the candidate possesses. The third objective, although it mentions a degree in hospitality management, doesn't elaborate on the candidate's expertise, skills, or any particular area of flight attendant duties they are passionate about, which would make their profile more appealing to potential employers.

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Speed up your resume creation process with the ai resume builder . generate tailored resume summaries in seconds., how to impress with your flight attendant work experience:, best practices for your work experience section:.

• Emphasize your ability to provide exceptional customer service, including any awards or recognition you have received for outstanding service.
• Highlight your safety and emergency training, including any certifications or experience in handling emergency situations.
• Showcase your ability to work well under pressure and handle difficult situations with grace and professionalism.
• Describe your experience in managing and prioritizing tasks, such as serving meals, handling luggage, and ensuring passenger comfort.
• Demonstrate your ability to work as part of a team, including any collaborative success stories with other flight attendants or crew members.
• Mention any language skills or cultural knowledge that may be relevant to the airline's routes or customer base.
• Use industry-specific language and terminology, such as FAA regulations and airline policies, to show your understanding of the job requirements.

Example Work Experiences for Flight Attendants:

Strong experiences.

Provided exceptional customer service to passengers, ensuring their safety and comfort throughout the flight, resulting in a 95% satisfaction rating from passengers.

Demonstrated strong problem-solving skills by effectively handling and resolving conflicts between passengers, resulting in a 30% decrease in passenger complaints over a six-month period.

Collaborated with the flight crew to execute emergency procedures and protocols, ensuring the safety of all passengers and crew members during a medical emergency.

Conducted pre-flight safety checks and briefings, ensuring compliance with FAA regulations and protocols, resulting in a 100% safety record for all flights.

Managed and coordinated in-flight services, including meal and beverage service, duty-free sales, and entertainment options, resulting in a 25% increase in revenue for the airline.

Trained and mentored new flight attendants, resulting in a 20% improvement in their performance and overall team satisfaction.

• These work experiences are strong because they demonstrate the Flight Attendant's ability to provide excellent customer service, handle conflicts effectively, and ensure the safety of passengers and crew members. Additionally, the candidate showcases their ability to manage in-flight services and train new team members, which highlights their leadership and teamwork skills. Overall, these experiences demonstrate the candidate's ability to perform their duties effectively and contribute to the success of the airline.

Weak Experiences

Assisted passengers with boarding and disembarking, ensuring safety and comfort throughout the flight.

Provided exceptional customer service, addressing passenger needs and concerns in a timely and professional manner.

Conducted pre-flight safety checks and demonstrated proper use of safety equipment.

Managed inventory of onboard supplies and ensured adequate stock levels for upcoming flights.

Collaborated with other flight attendants to create a welcoming and enjoyable in-flight experience for passengers.

Participated in emergency response training and drills to ensure preparedness for any potential situations.

• These work experiences are weak because they lack specificity and quantifiable results. They provide generic descriptions of tasks performed without showcasing the impact of the individual's work or the benefits brought to the company. To improve these bullet points, the candidate should focus on incorporating metrics to highlight their achievements, using more powerful action verbs, and providing clear context that demonstrates their leadership qualities and direct contributions to successful outcomes.

Top Skills & Keywords for Flight Attendant Resumes:

Top hard & soft skills for flight attendants, hard skills.

• Safety Procedures and Protocols
• Emergency Response Training
• First Aid and CPR Certification
• Conflict Resolution and De-escalation
• Customer Service and Hospitality
• Food and Beverage Service
• Language Proficiency (if applicable)
• Aircraft Equipment Operation
• Cabin Cleanliness and Maintenance
• Security Measures and Screening
• Teamwork and Collaboration
• Time Management and Prioritization

Soft Skills

• Communication and Interpersonal Skills
• Conflict Resolution and Problem Solving
• Attention to Detail and Organization
• Adaptability and Flexibility
• Empathy and Compassion
• Multitasking and Time Management
• Cultural Awareness and Sensitivity
• Safety and Emergency Procedures
• Positive Attitude and Professionalism
• Stress Management and Resilience

Go Above & Beyond with a Flight Attendant Cover Letter

Flight attendant cover letter example: (based on resume).

Dear Hiring Manager at Company Name,

I am excited to apply for the Flight Attendant position at your esteemed airline. With my extensive experience in the aviation industry, I am confident that I can provide exceptional service to your passengers and contribute to the success of your airline.

As a Flight Attendant, I have developed and implemented various programs that have resulted in improved customer satisfaction ratings, decreased customer complaints, and increased revenue. In my most recent role, I implemented a new customer service training program for the flight crew, resulting in a 25% increase in positive customer feedback and a 10% decrease in customer complaints. Additionally, I collaborated with the in-flight catering team to introduce new menu options, resulting in a 15% increase in customer satisfaction ratings for food and beverage services. I also developed and implemented a new cabin cleaning checklist, resulting in a 20% improvement in cabin cleanliness scores and a 5% increase in on-time departures.

In my previous roles, I managed a team of flight attendants to consistently achieve a 95% or higher on-time departure rate, resulting in improved customer satisfaction and increased revenue. I also developed and implemented a new emergency response protocol, resulting in a 15% decrease in response time and a 10% increase in passenger safety ratings. Additionally, I collaborated with the flight operations team to optimize flight schedules, resulting in a 5% increase in flight efficiency and a 10% decrease in fuel costs.

I am confident that my experience and skills make me an ideal candidate for this position. I am passionate about providing exceptional service to passengers and ensuring their safety and comfort throughout their journey. I am also a team player and thrive in a fast-paced environment.

Thank you for considering my application. I look forward to the opportunity to discuss my qualifications further.

[Your Name]

As a Flight Attendant, you understand the importance of providing exceptional customer service and ensuring the safety and comfort of passengers. Similarly, pairing your resume with a well-crafted cover letter can give you a competitive edge and significantly increase your chances of landing an interview. A cover letter is an extension of your resume, an opportunity to showcase your passion for the role and highlight your relevant experience. Contrary to common belief, crafting a compelling cover letter doesn't have to be a daunting task, and the benefits far outweigh the effort required.

Here are some compelling reasons for submitting a cover letter as a Flight Attendant:

• Personalize your application and showcase your genuine interest in the airline and the role
• Illustrate your unique value proposition and how your skills align with the specific job requirements, such as excellent communication and problem-solving skills
• Communicate your understanding of the airline's values and how you plan to uphold them, such as prioritizing safety and providing exceptional customer service
• Share success stories and achievements that couldn't be accommodated in your resume, such as going above and beyond to assist a passenger in need
• Demonstrate your writing and communication skills, which are essential for Flight Attendants
• Differentiate yourself from other applicants who might have opted not to submit a cover letter, showing your dedication and attention to detail.

In summary, a cover letter is a powerful tool that can help you stand out from the competition and showcase your passion and skills as a Flight Attendant. Don't miss out on this opportunity to make a lasting impression and increase your chances of landing your dream job.

Resume FAQs for Flight Attendants:

How long should i make my flight attendant resume.

A Flight Attendant resume should ideally be one page long. This length is sufficient to showcase your relevant skills, experience, and qualifications without overwhelming the recruiter. As a Flight Attendant, it is essential to highlight your customer service skills, language proficiency, and any relevant certifications or training. Keep your resume concise and focused on your most relevant and impressive accomplishments, tailoring it to the specific airline you are applying to. Remember that recruiters often have limited time to review resumes, so a well-organized, one-page resume will make it easier for them to quickly assess your suitability for the role.

What is the best way to format a Flight Attendant resume?

The best way to format a Flight Attendant resume is to focus on clarity, organization, and highlighting relevant skills and experiences. Here are some tips to create an effective Flight Attendant resume: 1. Choose a clean and professional layout: Use a simple font, such as Arial or Calibri, and maintain a font size between 10-12 points. Use consistent formatting for headings, bullet points, and spacing throughout the document. 2. Start with a strong objective or summary statement: This should be a brief, 2-3 sentence statement that highlights your career goals, relevant skills, and why you would be an excellent fit for a Flight Attendant position. 3. Emphasize relevant work experience: List your work experience in reverse chronological order, starting with your most recent position. Focus on experiences that demonstrate your customer service skills, ability to handle emergencies, and adaptability. For each position

Which Flight Attendant skills are most important to highlight in a resume?

As an AI language model, I don't have personal experience as a Flight Attendant, but I can provide some general information on the skills that are important to highlight in a Flight Attendant resume. Firstly, excellent communication skills are essential for Flight Attendants. They need to be able to communicate effectively with passengers, crew members, and ground staff. This includes being able to speak clearly and confidently, listen actively, and provide clear instructions. Secondly, customer service skills are also crucial for Flight Attendants. They need to be able to provide a high level of service to passengers, including being friendly, helpful, and accommodating. This includes being able to handle difficult situations calmly and professionally. Thirdly, safety and emergency procedures knowledge is a must-have skill for Flight Attendants. They need to be able to respond quickly and efficiently in the event of an emergency, and ensure that all passengers are safe and secure. Lastly, organizational skills are also important for Flight Attendants. They need to be able to manage their time effectively, prioritize tasks, and ensure that all necessary duties are completed. In summary, Flight Attendants should highlight their communication, customer service, safety and emergency procedures knowledge, and organizational skills in their resumes. These skills are essential

How should you write a resume if you have no experience as a Flight Attendant?

If you have no experience as a Flight Attendant, it's important to focus on transferable skills and experiences that can make you a strong candidate for the job. Here are some tips for writing a resume: 1. Start with a strong objective statement: Your objective statement should clearly state your desire to become a Flight Attendant and highlight any relevant skills or experiences you have. 2. Highlight customer service experience: Flight Attendants are responsible for providing excellent customer service to passengers, so any experience you have in this area should be highlighted on your resume. This could include retail or hospitality experience, for example. 3. Emphasize communication skills: Flight Attendants need to be able to communicate effectively with passengers and other crew members, so any experience you have in public speaking, customer service, or teamwork should be highlighted. 4. Include any relevant certifications or training: If you have completed any training or certification programs related to aviation or customer service, be sure to include them on your resume. 5.

Compare Your Flight Attendant Resume to a Job Description:

• Identify opportunities to further tailor your resume to the Flight Attendant job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

Related Resumes for Flight Attendants:

Flight attendant resume example, more resume guidance:.

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Perfecting Your Flight Attendant Resume

[Credit: Shutterstock]

If having an office with a view and fringe benefits that include free airline travel sound like the job for you, it’s time to customize your resume and apply to be a flight attendant. According to Boeing’s Commercial Outlook , 899,000 cabin crew members (aka flight attendants) will be needed globally over the next 20 years. So now is a good time to polish your flight attendant resume to join this workforce in the sky

Flight Attendant Agency

Flight Attendant Requirements 

Most airlines require their flight attendant candidates to have a high school diploma or equivalent (GED) and be 21 years of age or older. They should also have the ability to: lift up to 50 pounds above their shoulders (to load luggage into overhead bins); push and/or pull a cart requiring 32 pounds of force, and open and close an emergency exit door weighing up to 60 pounds. English proficiency is also required for most flight attendant jobs at airlines operating in the U.S. Previous guest services experience is preferred and bilingual capabilities are a plus.

Flight attendant candidates should present a professional appearance. Certain airlines may require that tattoos be concealed and may also restrict visible body piercings (including ear gauges and cuffs).

Flight Attendant Resume Must-Haves

To make your flight attendant resume shine above the competition, be sure to highlight your customer service experience, physical capabilities and endurance, positive attitude, communication, and leadership skills, as well as any previous aviation or safety experience you might have. It’s also important to highlight your passion for the aviation industry and/or travel. The airlines want people who understand and relish their greater mission—it’s not just about getting people safely from point A to point B, it’s about making each flight the experience of a lifetime.

• Communication

Communication skills are important in any job and are particularly critical as a flight attendant. As a flight attendant, you will communicate with passengers, as well as fellow crew members and pilots. It’s essential that you can speak in a way in which people understand you and respond favorably to your requests.

For your flight attendant resume, be sure to include examples of your interpersonal and public speaking skills and experience. This might include working as an announcer at your local ballpark, reciting a poem on stage, and/or clearly communicating with team members to accomplish a common task. 

Flexibility

An aircraft is a dynamic environment and as a flight attendant, you must understand that your work schedule may be subject to change at any time, based on emergencies, workforce availability, workload, maintenance, and technical developments. In the aviation industry, safety always comes first. If that means your aircraft sits on the tarmac for an hour or two while the A&P fixes something on the flight deck, then your work day just got extended. Be sure to highlight in your flight attendant resume your ability and willingness to flex with the needs and demands of the job. 

Be a Positive Team Member

Flight attendants are primarily responsible for the guest experience aboard an aircraft. Airlines want to build loyalty among their passengers so that when they fly again, they choose to fly on their airline exclusively. A positive, friendly, service-minded manner on the part of its flight attendants goes a long way in helping an airline build a loyal customer base.

Additionally, an aircraft doesn’t offer a lot of space to work in. Given the space constraints and the dynamic environment (mentioned above), passenger and crew tempers have been known to flare. A positive attitude and the ability to work on a team are key attributes that airlines look for in a flight attendant’s resume. 

Servant Leadership

As a flight attendant, you will be expected to direct passengers with regard to safety information, e.g. preflight announcements and emergency procedures. Additionally, you are required to remind, and when necessary, enforce FAA regulations with regard to the flying public. Being in this position puts the flight attendant in a position of authority, requiring leadership skills. However, the airlines recognize that the best leaders in public service roles, like the airlines, are servant leaders.

As you grow in your career as a flight attendant , you may ascend to the role of the lead flight attendant. In this role, servant leadership skills are even more desirable. Include in your flight attendant resume any experience you may have as a servant leader (one who focuses on the well-being and growth of the people and communities to which they belong).

Passion for Travel and Aviation

While rarely listed in any airline’s flight attendant job description, mentioning your passion or experience in aviation and travel is sure to put your resume on top. Those who work in the airline industry are typically passionate about aviation. They want flight attendants who bring a spirit of excitement and enjoyment of aviation to their jobs so that passengers might also catch the aviation bug and fly more. 

Physical Strength and Endurance

A flight attendant’s job requires a certain degree of physical strength and endurance. The job responsibilities include lifting items that weigh up to 50 pounds over your shoulders and pushing/pulling a cart that requires 32 pounds of force to maneuver. Additionally, a flight attendant’s job requires long periods of standing and walking with very short, sporadic breaks—if any. Your flight attendant resume should reflect job experiences that include physical strength and endurance. 

Customer Service

On an airplane, the primary customer is the passenger. Depending upon the size of the aircraft, as a flight attendant, you will be personally responsible for nine to 50 passengers. However, with the largest commercial airplane (Airbus A380-800) carrying up to 840 people on international flights, you should be prepared to help any one of these passengers upon request. Given the number of passengers and the airlines’ overriding business concern—to create a loyal customer base—it is critical to demonstrate in your flight attendant resume your skills and experience in working with and satisfying customers and dealing with customer complaints.

Flight Attendant Skills To List on Your Resume

Not everyone gets a call to interview for a flight attendant job. Make sure your flight attendant resume stands out by including these key skills. 

• Customer Service 
• Safety Orientation
• Public Speaking  
• Organization 
• Dependability

Helpful Work Experience to Land a Flight Attendant Gig

Your flight attendant resume should include any prior work experience that showcases your skills and abilities to be a flight attendant. This can include working for a fast food restaurant, a retail store, a hotel, or in any supervisory or service-related role. Do you have experience acting in community theater? As a flight attendant, the aisle of the airplane is your stage. Be sure to list any experiences you’ve had where you had a public speaking role or were in the limelight. Following are examples of relevant work experience that you could expand upon in your flight attendant resume. 

• Retail or Direct Sales
• Food Service
• Hospitality & Hotel Industry 
• Spokesperson
• Entertainment
• Administration
• Private Pilot

Writing a Resume with No Experience

No experience, don’t worry! Given the current need for flight attendants , airlines may be more interested in attitude and aptitude than in work experience. If you haven’t worked outside of your home, you can list volunteer activities and school projects on your flight attendant resume.

Any experiences that you’ve had that required you to work on your own, with a team, or with members of the community to deliver a product or service would be good to include. Have you volunteered at your local humane society, hospital, or church? List it.

It’s also beneficial to include extracurricular activities that build leadership skills, including involvement with professional associations or groups like the Boy Scouts or Girl Scouts, or College Clubs.

Apply for a Flight Attendant Job Today

With business and leisure travel trending up, opportunities to work as a flight attendant are plentiful. If you love to fly and don’t mind working in tight spaces, this may be the job for you. Follow the resume-writing tips above and submit your application today. A 30,000-foot office with a view is waiting for you! You can find flight attendant opportunities and other aviation career announcements on the FLYING Job Board .

For all things aviation, subscribe to FLYING Magazine .

Most airlines provide a free four to six-week training program for new-hire flight attendants, which may or may not include per diem to offset the cost of meals and expenses. Additionally, some airlines offer a one-time bonus upon completion of the training program.

Anyone who is 21 or older and has a high school diploma or equivalent (GED) is eligible to apply to be a flight attendant.

Most hiring managers recommend applicants keep their resume to one page in length. You may also wish to include a cover letter, which helps to personalize your application and describe your passion for aviation and travel

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3 Flight Attendant Resume Examples for 2023

Our Resumes are featured in

2022 - Present

• Assisted an average of 150 passengers during each flight, maintaining a high level of professionalism and courtesy.
• Collaborated with crew members to coordinate cabin services and ensure timely delivery of meals and beverages, resulting in increased customer satisfaction.
• Responded to and resolved passenger complaints, creating a positive experience and improving customer loyalty.

2017 - 2022

• Trained and supervised new flight attendants, ensuring consistent adherence to company standards and policies.
• Maintained a clean and organized cabin, ensuring passengers' comfort and safety throughout the flight.
• Received multiple commendations from passengers for exceptional service and problem-solving skills.

Modern Flight Attendant Resume Example

Creative Flight Attendant Resume Example

When creating a resume for a flight attendant position in 2023, there are certain formatting considerations you should keep in mind. These include the length, design, and format of your resume. Here's what you need to be aware of:

Resume Length:

• Keep it concise and to the point, aiming for a one-page resume.
• Include only the most relevant information that highlights your skills and experiences as a flight attendant.
• Avoid lengthy paragraphs and instead use bullet points to make your resume more reader-friendly.

Resume Design:

• Choose a clean, professional, and easy-to-read font.
• Use clear headings and subheadings to organize your resume.

Resume Format:

• Start with a professional summary or objective statement that showcases your skills, experience, and career goals.
• Follow the summary with sections that highlight your relevant skills, such as "Flight Attendant Skills" or "Key Competencies."
• Include a section for your work experience, listing your previous positions and emphasizing your achievements and responsibilities.
• Create a separate section for your education and any relevant certifications or training.
• Finally, add a section for additional information, such as language proficiency, volunteer work, or achievements outside of your professional career.

When crafting your flight attendant resume, it's important to include the right sections to make a strong impression on potential employers. The following are the popular sections that are recommended for a flight attendant resume:

1. Professional Summary/Objective:

Use this section to briefly introduce yourself and highlight your key skills and experiences as a flight attendant. Tailor it to the specific job you're applying for.

2. Flight Attendant Skills:

Include a bullet-pointed list of your relevant skills, such as safety procedures, customer service, conflict resolution, and language proficiency.

3. Work Experience:

List your previous flight attendant positions in reverse chronological order, focusing on your accomplishments and responsibilities. Use the Context-Action-Result (CAR) framework to effectively showcase your experience.

Example bullet point using CAR framework:

• Context: Ensured the safety and comfort of passengers on a daily basis.
• Action: Conducted pre-flight and in-flight safety demonstrations, followed safety protocols, and responded swiftly to emergencies.
• Result: Received consistently positive passenger feedback and maintained a 100% safety record.

4. Education and Certifications:

Include your highest level of education, any relevant certifications, and specialized training, such as emergency first aid or conflict resolution.

5. Additional Information:

Here, you can highlight any additional skills or qualifications that make you stand out, such as foreign language fluency, community involvement, or awards.

• Format your flight attendant resume to be concise, well-designed, and easy to read.
• Include sections like a professional summary, flight attendant skills, work experience (using CAR framework), education, and additional information.
• Focus on quantifiable achievements and responsibilities in your work experience section.
• Tailor your resume to the specific job you're applying for, showcasing relevant skills and experiences.
• Proofread your resume carefully and ensure it is error-free and tailored to the needs of the airline industry.

Top 7 Soft Skills for Flight Attendant Resume

• Communication
• Interpersonal skills
• Problem-solving
• Adaptability
• Conflict resolution

Top 7 Hard Skills for Flight Attendant Resume

• Emergency procedures
• Safety regulations
• Evacuation protocols
• Aircraft systems
• In-flight entertainment systems

Frequently Asked Questions

What should be included in a flight attendant resume.

A Flight Attendant resume should include personal information, flight attendant training and certifications, relevant work experience, skills, and a summary or objective statement.

How should I format my Flight Attendant resume?

Your Flight Attendant resume should have a clear and professional format. Use a reverse chronological order, emphasize your relevant experience and skills, and use bullet points to highlight your achievements and responsibilities.

What skills should a Flight Attendant have on their resume?

Flight Attendants should have excellent communication and customer service skills, knowledge of safety procedures, multitasking abilities, teamwork skills, and foreign language proficiency if applicable.

Are there any specific certifications or trainings that Flight Attendants should include?

Yes, Flight Attendants should include certifications such as CPR and First Aid training, Flight Attendant specific trainings, and any relevant safety or emergency procedure certifications.

Should I include a summary or objective statement on my Flight Attendant resume?

Yes, including a summary or objective statement at the beginning of your resume can provide a brief overview of your qualifications and career goals, helping to catch the attention of potential employers.

What are some tips for writing a strong Flight Attendant resume?

Some tips for writing a strong Flight Attendant resume include tailoring your resume to the airline or job you're applying to, using action verbs, quantifying achievements, and proofreading carefully to avoid any errors.

For more inspiration, why not check out our free resource of job-focused resume examples?

When creating a resume for a supervisor position in 2023, there are a few important factors to consider regarding length, design, and format. These elements play a crucial role in catching the hiring manager's attention and increasing your chances of landing an interview. Here's what you need to know: Length Your supervisor resume should ideally be one to two pages long, depending on your experience level. Keep it concise and focus on highlighting your most relevant skills and achievements. Avoid overcrowding your resume with excessive details. Instead, prioritize the information that demonstrates your expertise and ability to lead a team effectively. Use shorter bullet points and concise sentences to convey your accomplishments effectively. Design Choose a clean and professional design for your supervisor resume. Opt for a simple color palette and use clear and legible fonts. Utilize headings, subheadings, and bullet points to organize your information and make it easy for the hiring manager to scan your resume. Avoid cluttered layouts or excessive graphics that may distract from the content and make it harder for the reader to focus on your qualifications. Format Start your supervisor resume with a summary statement that highlights your strongest qualifications and experiences. This acts as an elevator pitch, capturing the reader's attention right away. Next, include a section dedicated to your key skills and areas of expertise. This allows the hiring manager to quickly identify your strengths and suitability for the role. For each position you've held, use the Context-Action-Result (CAR) framework to describe your experience. Start with the context or challenge you faced, followed by the action you took, and finally, the result or outcome achieved. Include quantifiable achievements and specific details whenever possible. This provides concrete evidence of your impact as a supervisor. While the specific sections included in your supervisor resume may vary based on your experience and the job requirements, there are a few popular sections that you should consider including: Summary Statement: A concise overview of your qualifications and the value you can bring as a supervisor. Key Skills: Highlight your relevant technical and transferable skills that showcase your ability to lead and manage a team effectively. Professional Experience: Provide a detailed account of your past supervisory roles and the achievements you've accomplished in each position. Education and Certifications: Include any relevant degrees or certifications that demonstrate your knowledge and expertise. Additional Sections: Consider adding sections such as Professional Development, Awards and Recognitions, or Volunteer Experience to further strengthen your candidacy. When describing your experience as a supervisor, utilizing the CAR (Context-Action-Result) framework can effectively demonstrate your capabilities and accomplishments. Here are a few examples of bullet points using this framework: Context: Successfully managed a team of 15 employees in a fast-paced retail environment with a focus on customer satisfaction. Action: Developed and implemented a comprehensive training program to improve employee productivity and enhance customer service skills. Result: Increased customer satisfaction ratings by 20% within six months, resulting in a boost in sales and repeat business. Context: Led a cross-functional team of 10 professionals to develop and implement a new project management system in a multinational company. Action: Oversaw the planning, execution, and monitoring of the project, ensuring adherence to timelines, budgets, and quality standards. Result: Successfully completed the project ahead of schedule, resulting in a 30% increase in operational efficiency and cost savings of $500,000. As you craft your supervisor resume, remember the following key takeaways: Keep your resume length concise, focusing on the most relevant information. Choose a clean and professional design without overwhelming graphics. Organize your resume with clear headings and bullet points. Utilize the Context-Action-Result framework to showcase your achievements. Include popular sections such as Summary Statement, Key Skills, and Professional Experience. Highlight quantifiable achievements and specific details for each role. With these tips in mind, your supervisor resume will stand out from the competition and increase your chances of securing your dream job in 2023.

FoH Manager

In the competitive job market of 2023, it's crucial to create a resume that stands out from the crowd. When crafting your resume for a Front of House (FoH) Manager position, keep the following formatting considerations in mind: Length: Aim for a concise, one-page resume that highlights your most relevant qualifications and experiences. Design: Choose a clean and professional design that is easy to read. Utilize clear headings and bullet points to organize information. Format: Use a reverse chronological format, listing your most recent experience first. Begin with a summary statement that highlights your key skills and accomplishments. When creating a FoH Manager resume, it's important to include sections that showcase your expertise and suitability for the role. The following sections are popular choices: Contact Information: Include your name, phone number, email address, and LinkedIn profile link. Summary Statement: Craft a brief and compelling summary that highlights your relevant skills and experiences as a FoH Manager. Skills: List key skills such as event planning, customer service, team management, and conflict resolution. Experience: Use the Context-Action-Result framework to describe your past experiences in a compelling and concise manner. Education: Include your educational background, relevant certifications, and any additional training. References: Optionally, provide references who can attest to your capabilities as a FoH Manager. When writing about your experience as a FoH Manager, it's important to use the Context-Action-Result (CAR) framework to effectively communicate your accomplishments. Here are a few examples of bullet points using this framework: Context: Managed a team of 15 staff members at a high-end restaurant. Action: Implemented a new training program to improve service quality and consistency. Result: Increased customer satisfaction scores by 20% and received positive reviews from renowned food critics. Context: Oversaw front desk operations at a busy event venue. Action: Developed and implemented a streamlined check-in process, reducing wait times by 50%. Result: Improved overall guest experience and received accolades from event organizers for efficiency. As a FoH Manager, crafting a strong resume is crucial for landing your dream job. Remember these key takeaways: Keep your resume concise and well-organized with a clean design. Include sections such as contact information, a summary statement, skills, experience, education, and references. Use the CAR framework to highlight your achievements and the positive impact you made in previous roles. Tailor your resume to the specific job requirements and emphasize relevant skills and experiences. Proofread your resume carefully and ensure it is error-free before submitting it. By following these guidelines and showcasing your expertise effectively, you'll increase your chances of securing a FoH Manager position in 2023 and beyond.

Database Engineer

When creating a resume for a Database Engineer position in 2023, there are a few critical factors to keep in mind. Pay attention to the following when it comes to the length, design, and format of your resume: Length: Aim for a one to two-page resume. Summarize your experience concisely, highlighting the most relevant information. Design: Keep it clean and professional. Use a modern and simple font like Arial or Calibri. Utilize bullet points and subheadings to enhance readability. Format: Save your resume as a PDF to ensure it looks consistent across different devices and operating systems. When applying for a Database Engineer role, you should include the popular sections that make your resume stand out: Summary/Objective: A brief overview of your experience and skills at the beginning of your resume to capture the attention of hiring managers. Experience: Highlight your relevant work history in reverse-chronological order. Use the Context-Action-Result (CAR) framework to effectively describe your accomplishments (more on this later). Skills: List your technical skills, such as programming languages, database management systems, and any certifications you possess. Education: Mention your highest degree, university name, location, and graduation year. Include any relevant coursework or projects. Certifications: If you have any certifications specific to database engineering, showcase them here. It demonstrates your commitment to professional development. Awards/Achievements: If you have received any notable awards or achievements in your career, include them to highlight your strengths. References: Optional section, but if you have strong references, mention their contact information or state "References available upon request." When describing your experience as a Database Engineer on your resume, the Context-Action-Result (CAR) framework is an effective way to showcase your achievements and skills. Here are a few bullet point examples using CAR: Context: Spearheaded database migration project for a multinational corporation. Action: Developed a comprehensive migration plan and coordinated with cross-functional teams. Result: Successfully migrated the database, reducing downtime by 30% and improving overall system performance. Context: Implemented database security measures to mitigate potential cyber threats. Action: Conducted vulnerability assessments and configured advanced access controls. Result: Strengthened database security, achieving a 99% reduction in data breaches. Context: Optimized database performance for a high-traffic e-commerce website. Action: Conducted performance tuning, query optimization, and implemented caching strategies. Result: Decreased page load times by 50% and improved customer satisfaction. As a Database Engineer, it is crucial to format your resume professionally and concisely. Remember these key takeaways: Keep your resume length to one to two pages. Utilize a clean and professional design, using bullet points and subheadings. Include sections such as Summary/Objective, Experience (using the CAR framework), Skills, Education, Certifications, Awards/Achievements, and References (optional). Highlight your achievements using the Context-Action-Result (CAR) framework. Quantify your accomplishments with measurable results. By following these guidelines, you can create a compelling Database Engineer resume that highlights your skills and experience effectively. Good luck with your job search!

Flight Attendant Resume: Expert Advice and Examples

As a Flight Attendant, the sky is really the limit in terms of your career, but are your resume writing skills leaving you feeling grounded? Maybe you just need a pre-job safety demonstration to write the ideal resume and land that ideal gig as a host. We can help!

Flight Attendant Resume Example MSWord®

Download our free Flight Attendant Resume Template in Word and let us help you get your career ready for take-off. 

Being a flight attendant isn’t just an exciting job, it’s a necessary part of the aviation industry.

As a flight attendant, you’re the life of a trip; you act as one of the few bridges between airline and guest , and as a result must be attuned to the needs of both .

Being a cabin crew member is truly unique. It’s a job that allows you to work closely with people of all backgrounds, constantly work to improve guest experiences, and even travel the world.

For these reasons, working for an airline is the dream job of many people from all over the world, and why landing the position is no easy task.

To score a position as one, you’ll need to put in some work. Luckily, by using a free resume builder you can create your killer resume, then your potential to get invited to an interview for a flight attendant job will be sky-high.

In this article, we’ll discuss what cabin crew members do, how to pursue becoming one, and what you need to do to create a resume that stands out from the rest.

With these tips and tools under your belt, you’ll be on your first working flight in no time!

In this article, we’ll discuss:

Flight Attendant Resume Sample

Before we start giving you a lot of information to write your resume for a cabin crew position, let’s have a glimpse of a resume example .

The following example is for a candidate with 5 years of experience, which was written according to all the tips we’ll cover in this article:

[Sam Alford]

[Flight Attendant]

[12 Sunsetview Drive, OH 90017 | 213-555-0198 | [email protected]]

Personable and dedicated flight attendant with 5+ years experience on domestic and international commercial flights. Developed excellent customer service skills and communicated regularly to accommodate guests and assist colleagues. Proficient in Spanish speaking and listening, fully trained in CPR and AED, and skilled at both safety consciousness and emergency preparedness.

Flight Attendant

American Airlines | Fort Worth, TX 2018 – 2021

• Traveled domestically and internationally with an average of 120 flight hours per month
• Led safety briefings for 100 to 400 passengers at a time, and provided flight reports over the PA
• Assisted passengers with stowing luggage up to 50 pounds, served meals, snacks, and beverages, collected trash, and responded to individual passenger requests
• Identified, analyzed, and communicated cabin maintenance concerns with the Pilot-in-Command.
• Maintained guest safety, comfort, and security by utilizing customer service skills.
• Provided on-the-job training to two full-time flight attendants.

Spirit Airlines | Miramar, FL 2016 – 2018

• Conducted pre-flight safety demonstrations and checks of the cabin.
• Assisted during on-flight emergencies by providing CPR and first aid.
• Accommodated guests by communicating needs with other flight staff.
• Cross-sold meals and beverages to 100+ passengers on domestic flights, increasing revenue by 12%
• Restocked cabin supplies and refreshments.
• Interacted with guests to solve problems as they arose and mediate conflicts.

Flight Attendant School and Career Training Program

Inflight Institute | NW Calgary, Alberta (Canada) 2015 – 2016

• Customer service
• Attention to detail
• Flight equipment maintenance
• Problem-solving
• Multitasking
• Physical stamina
• Flight Briefings
• Aircraft Safety
• Active Listening
• CPR/First Aid

Certificates

Multiple Flight Attendants On Board Certification – Inflight Institute

Flight Attendant Job Description

A flight attendant keeps passengers comfortable and safe before, during, and after a flight. You may work for either a commercial or private airline.

To accomplish this goal, a flight attendant is responsible for:

• Providing important emergency information
• Demonstrating how to use safety devices
• Serving refreshments and food

Behind the scenes, these workers might also help inspect and clean the cabin before a flight, assist with stocking, and help out other flight personnel.

To show that you are able to fulfill the duties of a cabin crew member on your resume, you’ll need to fill your education, skills, and experience sections with the correct relevant information.

Flight Attendant Resume Format

First and foremost, by using the correct resume format , you’ll earn a lot of points when a hiring manager is looking over your application.  

The correct resume format not only highlights what makes you a qualified candidate , but should also be tailored to the amount of experience and skills you have. 

You should include the following sections in your resume to effectively stand out from the crowd: 

• A summary or objective
• Job qualifications (education, experience, skills, etc.)
• Contact information
• Personal information (beyond what you share in your summary, if possible)

By using the correct resume format, you’ll be able to accomplish the following :

• Make your resume easy to read
• Highlight your skills and experience
• Hide your shortcomings

Keep in mind that using an 11-12 size font with Times New Roman, Arial or Calibri will make your resume look organized and professional. 

Depending on your prior positions, you may opt to select a reverse chronological format, which highlights your experience .

If you lack experience, a functional resume format will show off your relevant skills .

However, most employers prefer reverse chronological forma t and you should always have a Skills or Core Competencies section listed on top of your resume in any case.

Use a resume template to correctly apply these formats and avoid any mistakes when listing your skills and experience. 

Always double-check your resume for typos, grammatical errors, or other mistakes that might detract from the quality of your application. These sorts of things can come across as careless to a potential employer.

Flight Attendant Resume Objective or Summary

Your objective or summary is the first part of an amazing overall final product, and if written correctly will make your resume take off.

This part of your resume should introduce yourself as a potential cabin crew member, explain your interest in the position you’re applying for, and briefly break down your history (education, employment, etc.).

There is a slight difference between a resume objective and a resume summary. 

The former is often written to explain a job seeker’s desire for a position, and is ideal if you have little to no work experience to share.

Young, passionate professional looking to transfer my people skills into the role of a flight attendant .

While this explains your passion and how you really want the position, you can make an objective that says much more.

College graduate with excellent communication and teamwork skills. Interested in finding a position as a flight attendant to make each passenger’s journey pleasant and safe.

This details what you can bring as a flight attendant and will surely grab a hiring manager’s attention. 

On the flip side, a resume summary uses work history and other details to demonstrate why you’re an ideal candidate for a specific position. 

If you’ve worked as a flight attendant before , you’ll want to opt for a summary, as it’s one of the best ways to put all the important experience you have in one accessible place.

Friendly flight attendant with experience and a dedication to customer safety and comfort .

This tells a hiring manager or applicant tracking system little about your professional flight attendant experience. To impress the ATS or a job recruiter, you’ll need to be more detailed . 

Have a look at the example below.

Friendly, flight attendant with 3+ years experience and a dedication to customer safety and constant personal improvement. Assisted thousands of passengers across the country in nearly 600 flights, both long and short haul.

Regardless of which type of introduction you choose, every word you use should count.

What to Add to the Education Section of Your Flight Attendant Resume

To complete a proper take-off of your resume, it’s essential to add an education section. 

You must have a high school diploma (or equivalent) to work as a flight attendant . An associate’s or bachelor’s degree may be beneficial, but it’s not often required, just preferred. 

It will be necessary to list your high school or college degree in your education section. 

Apart from that, any relevant awards or scholarships will help your education section really stand out. 

If you’ve taken any safety courses, such as a CPR course, it would be a good idea to list them. 

However, it’s also important to remember to ensure all of this information is easy to read . After all, a job recruiter or an ATS system look for keywords and relevant information quickly. 

So you’ll want to catch their attention right away . 

Here’s an example of the wrong way to do that. 

2010-2014 Michigan State University

BA in Tourism Management

• Captain of the MSU Chess Club

While the degree may have to do with being a flight attendant, the GPA is probably too low to mention. Being the captain of the chess club also has nothing to do with the job you are applying for. 

Have a look at a better way of showing off what you accomplished in high school or college.

2015 Michigan State CPR Certification

• Officially trained to perform CPR 

This is much better as you demonstrate that you have the necessary education, your GPA is high enough to mention, and you have a relevant certification . 

Some people find it useful to attend flight attendant school , but this isn’t necessary to get hired, considering that you will be trained by the airline before starting. 

However, previous classes can give you lots of helpful experience , tips, and background information, so don’t completely disregard them.

Emphasize Your Flight Attendant Skills

To be a great flight cabin crew member, you need to have the skills to match! Your skills section may be the most important part of your resume.

This is especially true if you have little to no experience working for an airline in the past. 

Flight attendants must have a variety of skills , but some of the most important ones that airlines look for in prospective cabin crew staff and are important to consider including are:

• Top-notch customer service
• Communication
• Decision-making
• Stamina (cabin crew members are constantly on their feet, assisting customers, moving objects, and doing other physical tasks that can be demanding)
• Patience and temperament for dealing with customers

If you end up working for an airline that does international flights, you may also need to have skills related to speaking other languages under your belt. 

It may also help to understand cultural differences if you will be working with people from all over the world.

With a resume template , you can list both your hard and soft skills in an organized manner , making it easy to follow and ensuring that your abilities are highlighted for a hiring manager to see. 

Soft Skills

• Time management
• Collaboration
• Strong communication
• Language skills
• Flexibility
• Diplomacy and tact
• Adaptability
• Stress tolerance

Hard Skills

• Safety orientation
• Aircraft knowledge
• Point-of-Sale System (POS)
• Intercom Operation
• CPR & First Aid
• Emergency procedures
• Inventory control
• Plane evacuation protocols

Flight Attendant Resume: Experience Section

Relevant experience is often the make or break factor in a resume . Hiring managers love to see that you have used your skills in a prior professional setting. 

Though in some cases, it may not be necessary to have experience as a flight attendant to get a job as one, it certainly helps! 

If you do have a relevant professional history, you’ll find it easier to score higher-paying jobs, international jobs, or positions at larger airlines.

So, how can you take your experience section from economy to first class?

Firstly, you’ll want to avoid adding generic information as well as highlight any relevant experience that you do have. 

For example, a solid experience section doesn’t look like this:

American Airlines | Fort Worth, TX

2018 – 2021

• Friendly with passengers
• Always punctual
• Worked well with other crew members

These things are great, but it’s explained in a really generic way. It also doesn’t say much about your responsibilities and how you carried them out . 

Let’s look at the correct way to list a previous job experience.

• Traveled domestically and internationally with an average of 120 flight hours per month. 
• Led safety briefings for 100 to 400 passengers at a time, and provided flight reports over the PA.
• Explained important safety information to passengers to ensure compliance with federal guidelines during flights.

An experience section like this will jump off the page and get you an interview in no time.

Writing a Flight Attendant Resume with No Experience

No flight attendant work experience ? No problem – or, at least, there doesn’t have to be one! Writing your resume in a way that highlights what you can share can still get you where you need to be.

To gloss over your lack of experience, you might find it best to spend more time talking about your education or even a part-time job.

If you can connect it to what you’re applying for, it’s still useful information to include on your resume.

The time-management skills that come along with running the concession stand at a busy movie theater, for instance, are just as much worth sharing.

The key thing to remember when you don’t have experience is to use what you do have and make it convincing. Odds are that you already have a reason for choosing this job to apply for. 

Optional Flight Attendant Resume Sections

Beyond what you absolutely must include in your resume for it to feel complete and meet employer expectations, there’s a lot you can do to help set yourself apart from the competition.

This may be especially significant for those looking to become flight attendants; these jobs pay well, and allow you to travel the world, so they’re understandably competitive in many cases. 

What you include will depend heavily on the content of the rest of your resume.

Say you’ve never worked as a flight attendant before, but you’re a passionate and involved volunteer for your local hospital. 

Though this volunteer work might not be directly related to being a flight attendant, it might still give you valuable skills and experience that you want an employer to know about. 

So, it might benefit you to include a “volunteer work” section at the bottom of your resume to share these details.

Remember, you can connect just about anything to the job you’re aiming for with a bit of thought and effort, so don’t be afraid to pull from different areas of your life to prove you’re someone worth hiring. 

Let’s take a look at some other optional additions you might make to your resume.

Awards and Certifications

If you’ve won any sort of significant award, adding it to your resume isn’t a bad idea. This is particularly true if you’ve won something for being a flight attendant in the past, or if you have relevant certifications such as first aid.

You’ll want to provide the name of the award or certification in question and, if necessary, a very brief description of what it is and why you acquired it. 

You may also find it useful to put into words why you’re including it on the resume. Be sure that your rationale is relevant to the type of job you’re looking for.

Example: Received customer satisfaction award for stellar customer service skills and dedication to safety.

Incorporating hobbies for cabin crew in a resume can showcase your passion for the profession , as well as your skills that make you an exceptional candidate. 

There are plenty of hobbies for cabin crew members to list that relate to travel, communication and learning , such as:

• Travel vlogging or blogging
• Studying languages
• Volunteering abroad 
• Travel photography

These activities will show that you are not only driven by the paycheck or free travel rewards but also genuinely care about the career itself!

You can also earn bonus points with the hiring manager if you share any typical cabin crew hobbies with them. Most people in the aviation industry love to travel after all. A variety of relevant interests and hobbies for a flight attendant might help you fit into the airline’s culture.

That’s why it’s essential to tailor your hobbies and interests to the job listing , ensuring they are relevant to the position.

• Regularly travel vlog during time off 
• Create documentary albums with photos taken in different countries
• Active follower of global news podcasts

Special Memberships

If you’re a part of any sort of professional group or organization related to your job, it’s worth mentioning on your resume. 

This shows that you’ve already committed yourself to being around others in the field and are willing to invest in your own progress.

Keep things concise and understandable in this section, just as with any other.

Example: General Member, Association of Flight Attendants

Flight Attendant Resume: Frequently Asked Questions

Still want to know more? Below are some of the most frequently asked questions on the web related to writing a flight attendant resume.

How Do I Make a Flight Attendant Resume?

A cabin crew resume can look very different depending on the type of airline job you’re applying for. Someone looking to become a flight attendant will certainly need a different resume than someone trying to fill a corporate position.

Looking at resume examples is a great way to find inspiration when drafting your own resume.

First and foremost, determine which area of an airline you’ll be working in. Decide what skills and experience are most beneficial for this area and decide if it’s a good fit for you.

Your past job experience doesn’t necessarily have to be directly related. For example, any type of customer service experience can help you get a flight attendant or front desk job.

What do airlines look for in a resume?

Prospective flight attendants should include their educational background, job experience, skills, and any other information that an employer might need to know on their resume.

If you have things to share that are related to the position , that’s great! But even if you have no job experience in the area (or any at all), it’s still possible to create a great flight attendant resume.

Hone in on what employers are looking for in the job description and do your best to present yourself as a prime option for those goals.

How Do I Make my Flight Attendant Resume Stand Out?

The best way to make any resume stand out is to go above and beyond the bare minimum.

For example, on a flight attendant resume this often means including optional parts to your resume (like volunteer work, awards, etc.).

You could also use a resume template to help you fit these elements in.

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5 Amazing flight attendant Resume Examples (Updated 2023) + Skills & Job Descriptions

Build your resume in 15 minutes, flight attendant: resume samples & writing guide, simon campbell, employment history.

• Make announcements regarding flight schedules, delays, and other pertinent information
• Provide excellent customer service
• Provide first-aid assistance as needed
• Ensure passengers comply with safety regulations
• Assist passengers in stowing their carry-on luggage
• Perform pre-flight and post-flight duties
• Demonstrate emergency equipment and procedures to passengers
• Monitor the cabin for any passenger disturbances

Do you already have a resume? Use our PDF converter and edit your resume.

• Collect payment for onboard purchases
• Complete paperwork, including flight reports and passenger manifests

Andrew Ellis

Professional summary.

• Respond to passenger inquiries and provide information about the flight
• Provide passengers with pillows, blankets, and headsets
• Ensure the safety and comfort of passengers

Cecil Davis

• Verify passenger identification and tickets

Richard Evans

• Prepare and serve meals and beverages

Not in love with this template? Browse our full library of resume templates

Table of Content

• Introduction
• Resume Samples & Writing Guide
• Resume Example 1
• Resume Example 2
• Resume Example 3
• Resume Example 4
• Resume Example 5
• Jobs Description
• Jobs Skills
• Technical Skills
• Soft Skills
• How to Improve Your Resume
• How to Optimize Your Resume
• Cover Letter Example

Traveling for a living is many people’s idea of a dream job. It’s no wonder that many people glamorize the work of flight attendants. Not only do they get the chance to visit new cities and countries on the company dollar, but they also get to meet passengers from all around the world.

There’s no doubt numerous perks that this career offers. However, any flight attendant will tell you that there are constant challenges to deal with too - all of which must be done with a smile on your face. Rude passengers, turbulence, and delays are just some of the trickier parts of this occupation. And let’s not forget that you’re at every passenger’s beck and call for the duration of the flight.

In addition to all of the challenges flight attendants face in the air, they face one of their most formidable ones back down on earth: getting their dream job. If you’re a flight attendant who’s looking for a promotion within your current airline or you’re looking to switch to a new airline company altogether, you’ll know how competitive the entire hiring process is.

In order to catch a recruiter’s attention, you will need to apply with an eye-catching flight attendant resume that puts your best foot forward.

If you’re unsure about how to piece one together, this guide has you covered. We’ve shared all of our best expert tips to ensure recruiters won’t be able to say no to you. You’ll learn about a range of helpful pointers including:

• How to correctly format your resume
• Which sections are mandatory to include and how to write them effectively
• How to give your skills and achievements the attention they deserve
• Expert tips for writing your very first flight attendant resume
• An insider secret for efficiently creating a stunning resume

1. Multiple Template Examples

2. how to write a flight attendant resume that will get you noticed, how should you format your resume.

When a recruiter is reading your resume, they’ll want to see your most recent professional experiences first and foremost, followed by the ones that preceded it. That’s why it makes sense to adopt a reverse-chronological resume format , which does exactly this. The primary advantage of using this resume format is that it emphasizes your upwards career progression.

There are also several resume layout standards that you should stick to. Here are the most crucial ones to be mindful of when you’re piecing together your resume:

• Number of Pages: A single page only. 
• Fonts to Use: Fonts that can be easily read at first glance, such as Avenir Next and Garamond.
• Fonts to Avoid: Any fonts that a recruiter would need to strain their eyes to read, such as Money Penny and Honest Script.
• Margins: 1 inch on all sides.
• Line Spacing: 1 or 1.15.
• Header size: 14-16 point size.
• Text size: 11-12 point size.

What are the most important sections to include in your resume?

In order to make a flight attendant resume that will lead to your dream job, you’ll need to be strategic about what type of information is presented to the recruiter. After all, you only have one page to work within.

So you can forget what you’ve heard about including hobbies and references - unless the recruiter explicitly asked for them! Here are the most important sections your resume should include:

• Contact information: State your contact details, including your name, address, email address, phone number, and LinkedIn profile URL.
• Resume objective or resume summary: Provide an overview of why you’re the perfect candidate for the job, based on your career aspirations and/or relevant achievements.
• Education: Provide key details about your educational background.
• Professional experience: Provide details (in bullet points) about your work history, highlighting your achievements in each role.
• Certifications: List key details about any relevant certifications that a recruiter would be interested in.
• Skills: List 6 to 8 of your relevant skills that an ideal candidate should possess.
• Languages: List any foreign languages you speak and your proficiency level in each.
• Awards: If you have any, list any awards you’ve received as a flight attendant.

How to list additional training and certifications as a flight attendant

Showing that you have the proper training to work as a flight attendant is crucial. As you’ll be well aware, it is a federal law requirement for all flight attendants to hold a Certificate of Demonstrated Proficiency issued by the Federal Aviation Administration (FAA).

While it is a ‘given’ that you hold this certificate if you’re currently employed as a flight attendant, you should make this fact crystal clear on your resume. The best way to do this is to create a “Training and Certifications” section in your resume.

You can then list this certification, followed by any additional relevant ones you have to your name, using the format below:

• [Name of certification], [Issuing organization], [Year obtained]

Here’s an example of how this should look on your resume. We’ve also included some examples of other relevant certifications you may wish to include if you also have them:

• Certificate of Demonstrated Proficiency, FAA, 2020
• First Aid Certificate, Red Cross, 2019
• CPR/AED Certificate, Red Cross, 2019
• Spanish Diploma Level C2 (Mastery), DELE, 2018

Pro tip: For more information about applying for a Certificate of Demonstrated Proficiency, read this FAA document .

Where to list languages on a resume and how to do it correctly

Being bilingual or multilingual is an attribute not all flight attendants can boast. While it’s not necessary to list your foreign language abilities in most other resumes, it’s an absolute must to include on your flight attendant resume.

Needless to say, being able to communicate in another language is very useful in your line of work. For starters, in order to qualify for flying certain flight paths, you’ll need to offer specific language abilities. Some airlines even require or give strong preference to those who are able to speak that airline’s native language. For example, Japan Airlines (JAL) looks favorably on candidates who can speak fluent Japanese.

Even if an application does not require foreign language abilities, listing them in your resume will help you catch a recruiter’s eye. Remember, recruiters want to find flight attendants who go up and beyond for their passengers, and being able to speak to passengers in their native language is one of the most powerful customer service experiences you provide.

You should list any foreign languages you speak in a dedicated “Languages” section. State the name of each language you speak along with your proficiency level. That is:

• [Language name] - [Proficiency level]

Be sure to put the most relevant language you speak first, even if it’s not your strongest one. Then, you can list any others you speak in order from most fluet to least fluent. 

For example, if you’re applying for a position at Delta Air Lines that will predominantly fly from the US to Spain and you speak a bit of Spanish, are conversational in French, have an intermediate level of Japanese, and native level Italian fluency, your languages section should look like this:

• Spanish - Beginner
• Italian - Native 
• Japanese - Intermediate

Pro tip: Don’t inflate your language abilities in order to sound impressive. If you only have basic conversational abilities in French, don’t state that you’re at an intermediate level. The recruiter may test your abilities, and you’ll be in big trouble if they discover you’ve exaggerated them.

How to highlight your most important achievements

One of the most wonderful things about being a flight attendant is that it’s so rewarding. It’s therefore easy to quickly accumulate achievements to your name. If you’re trying to figure out which ones are worth highlighting on your resume and also how to do so effectively, keep the following straightforward steps front of mind:

First of all, you need to work out which achievements will pique the recruiter’s interest. All you need to do is go through the job ad with a fine tooth comb, until you find all of the keywords the recruiter has used to indicate what they’re looking for.

Keywords are crucial to include in your resume as they directly address what the recruiter is after in their dream candidate. Including them also helps your resume get the tick of approval from any Applicant Tracking Software (ATS) the recruiter is using. ATS is a type of HR software that filters candidates based on a number of factors - including whether their resume features keywords from the job ad. If your resume doesn’t include them, you’ll get a big fat “Fail” from the ATS.

Once you’ve identified which keywords to target, you can then write about your achievements in a way that allows you to incorporate them. Keep in mind that you will need to add the keywords in a natural way and only use the ones that are relevant to your experiences.

Using keywords unnaturally - a practice called keyword stuffing - is a surefire way for your resume to end up in the reject pile. So make sure not to keyword stuff like this candidate did:

• Always stick to strict grooming standards in recognition that strict grooming standards are essential.

As you can see, they engaged in keyword stuffing by unnecessarily using the keyword “strict grooming standards” more than once. A recruiter would definitely wouldn’t be impressed by the candidate’s attempt to manipulate the ATS. Moreover, they would not pass the candidate anyway if their achievements all sound equally bland and repetitive.

To correctly use keywords in your achievements - simply incorporate them naturally, like this candidate did:

• Adhere to strict grooming standards in recognition of company policy - a key factor that has contributed to my 100% customer satisfaction rating. 

This achievement would be bound to catch a recruiter’s eye thanks to the fact that the candidate smoothly incorporated the keyword into it. The recruiter would also appreciate that the candidate quantified the positive impact that their work had by highlighting their customer satisfaction rating. To learn more about quantifying your work experiences, read the “How to make your resume stand out” section below.

Which skills should you mention on your resume?

You’re in luck - you can apply the same method we explained directly above, to work out which skills to mention on your resume. To give you a recap, you should carefully look at a job ad to identify the keywords a recruiter has included.

In this instance, you should look for skills-focused keywords. There are two types of skills you will encounter when you apply this method:

• Soft skills: Emotion-based or other intangible skills.
• Hard skills: Practical skills that usually require technical ability of some kind.

Below are some examples of keywords taken from real-life flight attendant job ads. Try to identify which ones are soft skills and which ones are hard skills:

• Strict grooming standards
• Building relationships
• Inflight hygiene
• Ability to work under pressure 
• Coordinating multiple time-sensitive demands
• Customer service abilities
• Administering first aid
• Ability to swim
• Handling passenger complaints
• Managing passenger safety

The first five skills are soft skills, while the latter five are hard skills. Did you manage to get them right?

Once you have a list of the skills stated in a given job ad, mark the ones you personally possess. You should then look for opportunities to add them to your resume. We recommend creating a “Skills” section that you can use to put a spotlight on your most relevant and attractive skills. Aim to list 6 to 8 of them.

You should also weave these skills throughout your job experiences section, as appropriate. You’ll get bonus points if you can sneak one or two into your resume objective or summary. But be sure to keep in mind that your inclusions should always sound natural!

How to write a resume objective or summary

Including a resume objective or summary is a fantastic way to immediately capture a recruiter’s attention. Both should be 2 to 4 sentences long and be positioned immediately under your contact information. However, you will only need to include one. Read on to discover which one is most appropriate for your situation:

Resume objective 

A resume objective is a clear statement about your career aspirations and suitability as an up and coming flight attendant. It is suitable only for candidates with little or no experience. When writing one, it’s therefore imperative to highlight the most attractive and relevant qualities you offer a recruiter.

Let’s now analyze the differences between a bad and good flight attendant resume objective.

Here’s an example of a bad one that shows some common mistakes in action:

• Aspiring flight attendant who wants to fulfil their childhood dream of becoming a flight attendant. Currently attending university and am waiting to graduate so I can finally work for Opal Airlines. At Opal Airline, I plan to learn as much as possible so I can become an award-winning flight attendant.

When a recruiter reads this, all they will see is “I,” “I,” “I.” The candidate has made the mistake of focusing their resume objective all on their needs. In fact, it is so self-serving that they have failed to communicate what attributes they can contribute to Opal Airlines. 

Another mistake that they’ve made is that their writing is too vague. This is a common mistake aspiring flight attendants make, because they’re unsure of what to write or they feel under-confident about their worthiness as a candidate.

So what does a mistake-free resume objective look like? See for yourself:

• Aspiring flight attendant who wishes to bring their enthusiasm, excellent customer service skills, and strong communication skills to a role in an international airline. Currently completing a BA in Modern Languages and Cultures from Pace University, where I am honing my intermediate French skills in accordance with Opal Airlines’ requirements. Two-time winner of Customer Service Agent of the Year at my current company.

There are so many things this candidate has done correctly that you should aim to do too. 

Firstly, they’ve made their resume objective about what they can do for Opal Airlines (rather than the other way around!). Secondly, they’ve highlighted their strongest skills - including ones that Opal Airlines particularly values, such as French skills. Thirdly, the candidate has customized their resume objective for Opal Airlines. They did this by including relevant and specific details about both themselves and the airline. Finally, to really seal the deal they highlighted their award to drive home how strong their customer service skills are.

Resume summary

A resume summary should provide a recruiter with an overview of your most relevant and noteworthy attributes and accomplishments. These can include your education, skills, work achievements, awards, and language abilities. You can even include your career motivations if you can fit them in!

Let’s explore the differences between a bad and good flight attendant resume summary. 

Here’s an example of what to avoid:

• Flight attendant with 7 years of experience. I love my job and am highly skilled in it, but I’m looking to work for a better airline like yours. 

Oh dear, this candidate definitely shouldn’t expect a call back! Why? They haven’t given the recruiter a single reason to hire them. First off, the way they’ve described their skills, experiences, and motivations is incredibly vague.

The candidate also fails to provide the recruiter with any concrete evidence about their competency as a flight attendant. Finally, the candidate hasn’t bothered to communicate why they’re an ideal candidate, and instead wasted time explaining why they want the job.

Compare this example to a resume summary that would immediately captivate a recruiter:

• FAA-certified flight attendant with 7 years of experience, who has undertaken both internal and external training in first aid and CPR/AED. I wish to bring my organizational skills, exceptional customer service, and fluency in Mandarin to Blossom Air. Voted Flight Attendant of the Month by my current airline.

What a difference tweaking your resume summary makes! 

There are many reasons this candidate ticks numerous boxes. Firstly, they’ve clearly stated the fact they’re FAA-certified, which is highly-advisable to do. They also highlighted a selection of other relevant certifications they’ve obtained, as well as their relevant skills that are based on the keywords the recruiter included in the job ad.

Moreover, the candidate mentioned the airline by name, which is a smart way to let the recruiter know that they wrote a custom resume summary just for them. The cherry on top is that they additionally highlighted an eye-catching award that has direct relevance to the job.  

How to write a flight attendant resume when you have little or no experience?

Have you always dreamed of being a flight attendant, but don’t have the faintest clue about how to write a career-launching resume? It can be confusing to know what to include, especially when you have little or no experience as a flight attendant.

We’ve shared our top expert tips below for how entry-level candidates can easily make a strong impression from the get-go.

• Start developing the skills flight attendants rely on: The more skills you have at your disposal, the more competitive you’ll be as an aspiring flight attendant. The good news about the skills recruiters are looking for is that you can start working on many of them right now.

For example, if your communication skills are lacking, consider getting a part-time job where you can develop them. Likewise, if you want to work for an airline based in a certain country or aspire to fly a certain flight path, take up an appropriate language course.

• Emphasize your customer service experiences: If you’ve ever worked in a role, where you had to deal with customers on any level, be sure to feature it in your resume. That means your stint bussing tables in a restaurant or cafe, working as a part-time receptionist, responding to calls at a call center, or tutoring students during your vacation - all count.

How to make your resume stand out

If you want to ensure your resume goes the distance, there are some additional things you can do to transform it into a truly remarkable one. Take heed of our top tips below for making your resume stand out:

• Make your achievements measurable: A recruiter for flight attendants is fully aware of the general duties you are responsible for in your line of work. While it is vital to clearly list any relevant ones in your resume, don’t be complacent about how you list them. You should always be thinking, “How can I make this achievement measureable and eye-catching?”

The key is to quantify your achievements using numbers, percentages, and real-life examples. This will help the recruiter understand the positive impact your work had. For example, if your achievement is, “Safely and efficiently boarded passengers every time” you can add to the end of it “...which contributed to 99.4% of the flights I worked on taking off without delays.”

• Highlight any awards you have won: Have you been recognized by your airline as a flight attendant, who provides exceptional service? If you’ve received an award for your second-to-none service in the air, list it in a dedicated “Awards” section. If you don’t have enough space to do so, you can always mention it in your resume objective or summary instead.
• Make it clear if you currently work for an award-winning airline: If you’re currently a flight attendant for an airline that has received industry recognition for boasting one of the best cabin crews in the world, be sure to point this out in your resume objective or summary. While you didn’t personally receive the award, remember that you played a part in helping the company achieve it. You can write something to the tune of, “Current flight attendant for Cathay Pacific Airlines, which was voted as having one of the "World's Best Cabin Crews” in Skytrax's 2019 World Airline Awards.  

3. How Resumebuild.com’s Resume Builder Tool Can Help You Create a Stunning Resume

Now that you’ve finished reading this guide, you’ll probably have one of two reactions. 

You may have a renewed sense of motivation to get working on your flight attendant resume after learning about how important it is to create a high-quality one. That’s fantastic news! But unfortunately, motivation alone is’t going to cut it. You’ll also need plenty of time to work on perfecting your resume’s format and wording . Moreover, you will need a way with words to really make an impact.

Or maybe you had the complete opposite reaction and you’re now disheartened about how much work and expertise is required to make a stunning resume. Rest assured that this is a common reaction to have, as making a resume is indeed a very involved process.

We’re not saying all of this to dissuade you from working on your resume. Instead, we want to be upfront about the realities of making a strong flight attendant resume all by yourself. 

Fortunately, we have an insider secret to share with you that will solve all of the problems you’re experiencing: make your resume using Resumebuild.com’s simple-to-use resume builder . Simply put, our resume builder is your ticket to your next flight attendant job. 

Instead of wasting your precious time fiddling around with margins, spacing, fonts, and all that jazz, just use one of our practical and stylish resume templates . With over 15 to choose from, you’re sure to find one you connect with.   

Once you do, our resume builder will expertly guide you to fill out each essential section of your resume. It will indicate precisely what information you need to provide and offer you expert tips along the way. In the end, you’ll be the proud owner of a resume that convinces recruiters you’re their perfect candidate. Head to ResumeBuild.com to learn more or to get started.

flight attendant Job Descriptions; Explained

If you're applying for an flight attendant position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers. When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

flight attendant

• Greeted every customer with a friendly attitude, ensuring their needs were met along with great service.
• Engaged in dialogue to understand passengers’ welfare.
• Prepared and served drinks and snacks for customers.
• Maintained awareness of passengers’ welfare, potential safety issues, and other tasks necessary for the duration of each flight.
• Always conduct safety check before flight
• Present emergency equipment and give instructions to passengers on how to use this equipment
• Adhere to all aviation rules and regulations 
• Assist passengers and cabin crew during emergency situations
• Prepare and submit reports on flight incidents 
• Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
• Administer first aid to passengers in distress.
•  Provide leadership, direction, and assistance to passengers and colleagues.
• Demonstrate critical decision-making and resilience in emergencies and strenuous situations.
• Professional pride: always project a professional image.
• Promote our world-class products and services (product knowledge).
• Anticipate needs by providing customers with service before they ask for it.
• Make our customers’ journey memorable and build a relationship with them conceiving a dedicated Air Canada and Air Canada Express customer.
• Participate in crew briefings and debriefings: obtain necessary flight information.
• Direct and assist passengers in emergency procedures.
• Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.
• Conduct safety and security duties during flights.  
• Operate public announcement system.
• Walk aisles of planes to verify that passengers have complied with federal regulations.
• Collect money for meals and beverages.
• Write and record orders for merchandise or enter orders into computers and company android devices.
• Resolve customer complaints or answer customers’ questions regarding policies and procedures. 
• Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
• Perform pre-flight checks of emergency & safety equipment, passenger cabin, lavatory, systems, documentations and catering.
• Assist passengers with boarding, deplaning and assist with cabin clean-up.

flight attendant Job Skills

For an flight attendant position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few. Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

• Pilot Communication
• Aircraft Safety
• Flight Regulations
• Air Traffic Control Procedures
• Flight Preparation
• Aircraft Systems
• Flight Planning
• Flight Dispatch
• Flight Attendant Duties
• Aircraft Maintenance
• Emergency Procedures
• Passenger Assistance
• Airline Policies
• Weather Analysis
• Aircraft Performance
• Flight Scheduling
• In-flight Service
• Aircraft Loading
• Flight Data Analysis
• Aviation Security.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently. Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

• Communication
• Interpersonal
• Time Management
• Problem Solving
• Decision Making
• Critical Thinking
• Adaptability
• Organization
• Public Speaking
• Negotiation
• Conflict Resolution
• Attention to Detail
• Self-Motivation
• Stress Management
• Collaboration
• Strategic Thinking
• Emotional Intelligence
• Flexibility
• Reliability
• Professionalism
• Computer Literacy
• Data Analysis
• Project Management
• Customer Service
• Presentation
• Written Communication
• Social Media
• Troubleshooting
• Quality Assurance
• Supervisory
• Risk Management
• Database Management
• Documentation
• Financial Management
• Visualization
• Business Acumen
• Process Improvement
• Relationship Management.

How to Improve Your flight attendant Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Nathan Taylor

Provide your contact information and address year gaps, always explain any gaps in your work history to your advantage..

• Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
• Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your flight attendant Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Kevin Young

• Mointor the cabin for any passanger distubances
• Make annoucements reguarding flight scheduls, delaies, and other pertinant infomation
• Assit passangers in stowing their carry-on luggages
• Provide passengers with pillows, blankets, and head-sets
• Ensure passengers complies with safety regulations
• Monitor the cabin for any passenger disturbences
• "I went to the store to buy milk
• I went too the store too buy milk.

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume..

• Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
• Before submitting your resume, double check to avoid typos.

flight attendant Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an flight attendant position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Esteemed Recruitment Team

I am excited to apply for the Lead Flight Attendant role at Southwest Airlines. As a highly skilled Flight Attendant, I am confident that I have the necessary experience and abilities to make a valuable contribution to your organization.

Growing up, I always had a fascination with Railway Operations. As I pursued my education and gained experience in this field, I realized that this was where I could make the most impact. I have had the opportunity to work on things throughout my career like personal projects and voluntary work, which have developed in me a deep understanding of the challenges and opportunities in this field. I am excited to bring my passion and expertise to the role at and help your organization achieve its goals.

Thank you for considering my application for the Lead Flight Attendant role. I am very passionate about this field and possess a deep understanding of the industry so, I am thrilled about the opportunity to contribute to your organization's success.

Showcase your most significant accomplishments and qualifications with this cover letter. Personalize this cover letter in just few minutes with our user-friendly tool!

Related Resumes & Cover Letters

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Flight Attendant Resume Sample

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Work Experience

• Able to proficiently read, translate and speak Japanese and/or Korean; OR proficiently speak Samoan and/or French
• Two years of direct customer experience in the hospitality or airline industry, OR four years of customer contact and customer service issue resolution with the general public in industries such as retail, education, health care, and/or professional services
• Demonstrate strong customer service skills and ability to effectively diffuse and resolve difficult customer situations
• Able to work effectively with other colleagues to deliver a high level of customer service to Hawaiian Airlines' passengers
• Able to secure and unsecure main cabin doors, requires power grasping (counter-balanced doors weigh between 91 and 126 pounds)
• Successfully complete an FAA-approved, unpaid seven week intensive training program provided by Hawaiian Airlines
• Satisfactorily complete annual FAA-approved re-certification provided by Hawaiian Airlines
• Possess the ability to learn and maintain current knowledge and competency of emergency procedures in accordance with Hawaiian and FAA’s Regulations
• Able to relocate within the state of Hawaii or the continental U.S
• Able to be present to work alternative schedules, including evenings, weekends and holidays
• Able to work in climates and locations across the globe and work variable shifts
• Able to fly at high altitudes
• Able to lift and store carry-on baggage and items (weighing between 18-35 pounds) to overhead bins or underneath seats and remove items from overhead bins or underneath seats to passengers
• Vertical Reach of 82”
• Successfully pass tuberculosis (TB) test
• Able to work effectively with other colleagues to deliver a high level of customer service to Hawaiian Airline passengers
• Participates and complies with all DOT, FAA, and Frontier Airlines’ regulations regarding drug and alcohol compliance of safety-sensitive transportation employees
• Able to proficiently read, translate and speak Japanese, Korean, Mandarin, and/or Cantonese
• Maintains thorough knowledge of all emergency procedures and the use of all emergency equipment on board the aircraft; operates all emergency exits and aircraft equipment using all the necessary movements and force up to and including 70 pounds
• Provides food and beverages to passengers, which requires pushing and pulling moveable carts weighing in excess of 250 pounds
• Assists passengers in stowing carry-on baggage weighing up to and including 35 pounds
• Maintains a neat and orderly cabin environment
• Maintains reliable and prompt attendance according to Company policies and procedures
• Presents a professional image, both in conduct and in appearance, including adherence to the Company uniform dress code
• Complies with associate Rules of Conduct as outlined in all applicable manuals

Professional Skills

• Strong culinary skills, keen interest in cuisine and menu planning
• Proven working experience as flight attendant or customer service experience
• Experience identifying, screening, and interviewing candidates and/or equivalent work experience
• Experience in Corporate/Airline in-flight services or related experience
• Possesses interpersonal skills required of a key role in a small team in close quarters, long hours and in remote locations
• Flight Attendant experience with at least one year Corporate flight experience
• Polished interpersonal skills with a positive and customer-orientated attitude

How to write Flight Attendant Resume

Flight Attendant role is responsible for interpersonal, attitude, positive, customer, immigration, training, procurement, recruiting, auditing, security. To write great resume for flight attendant job, your resume must include:

• Your contact information
• Work experience
• Skill listing

Contact Information For Flight Attendant Resume

The section contact information is important in your flight attendant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

• First and last name
• Telephone number

Work Experience in Your Flight Attendant Resume

The section work experience is an essential part of your flight attendant resume. It’s the one thing the recruiter really cares about and pays the most attention to. This section, however, is not just a list of your previous flight attendant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular flight attendant position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Flight Attendant resume experience can include:

• Prior qualification in any AFSC at the 5-skill level
• Experience in large corporate aircraft cabin service, catering & food preparation
• Experience in a role ensuring the safety and/or care of others
• Manage catering requirements prior to trips
• Experience in large cabin corporate aircraft cabin service, catering & food preparation
• Commercial Airline and 2+ years of Corporate cabin experience

Education on a Flight Attendant Resume

Make sure to make education a priority on your flight attendant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your flight attendant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

• School you graduated from
• Major/ minor
• Year of graduation
• Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Flight Attendant Resume

When listing skills on your flight attendant resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical flight attendant skills:

• Very effective communication and interpersonal skills with a “Team Orientation”
• Able to effectively present information to and respond to questions from management, crew, passengers and the general public
• Prior airline experience is not required
• Effectively present information and respond to passengers’ questions
• Polished interpersonal skills with a positive customer-oriented attitude
• Polished interpersonal skills, with a positive attitude and customer-oriented mindset

List of Typical Experience For a Flight Attendant Resume

Experience for g-v corporate flight attendant resume.

• Being knowledgeable of and staying current with FARs and company policies and procedures
• Working a flexible schedule, including nights and weekends
• Successful completion of FAA-certified 20+ day training program at a company designated location
• Able to push and pull moveable carts weighing in excess of 250 pounds
• Able and willing to work in a culturally diverse atmosphere and professionally interact with passengers and crew under stressful conditions
• Prepare/serve meals and beverages including alcohol
• Actively looking for ways to exceed passengers’ expectations

Experience For Flight Attendant Supervisor Resume

• Proficiency in English and one of the following Asian Languages
• Grade E in 5 HKCEE subjects (including level 2 or above in English language) or equivalent
• Direct preflight planning and coordination as required
• Occasionally lifts carryon items from floor to above shoulder level with assistance to secure cabin for takeoff and landing
• Has the ability to lift cabin equipment weighing up to 50 pounds from floor to shoulder level as required
• Works to maintain and promote the safety culture while employing efficient procedures that support customer service
• Track time saved by executives when using the company aircraft vs. the airlines
• Enter flight logs into scheduling program

Experience For DC Flight Attendant Resume

• Maintains copies of health department inspection reports of all frequented catering providers
• Maintains a clean and neat cabin environment during all phases of flight
• Culinary Arts advance training (such as CIA or equivalent)
• Contemporaneous (within 12 months) Safety Training (MedAire, FACTS, Flight Safety, Open Water Survival)
• Communicate any discrepancies with cabin systems or controls during flight to the PIC
• Perform aircraft interior detailing as needed
• Proficiency and currency in emergency evacuation procedures and medical related training
• Able to work varied schedules, including nights, weekends, and holidays
• Able to attend and successfully complete 5-6 weeks of unpaid training

Experience For Flight Attendant, Aviation Resume

• Current certification in First Aid, CPR, and AED training
• Formal flight attendant training
• Conducts aircraft pre-flight procedures and ensuring that all the safety, galley and cabin equipment is ready for the flight
• Ensures the catering order(s) are complete and the needs of their particular flights are satisfied
• Adheres to chain of command to resolve issues that arise during day-to-day operations
• Assist in baggage handling as required
• Maintains currency of Inflight guides and manuals

Experience For Flight Attendant, Recruiter Resume

• Able to walk and stand for extended periods, sometimes with aircraft turbulence
• Able to see clearly at 20 feet or more with corrective lenses or contacts
• Able to clearly hear verbal communications in person and over airplane communication systems with ambient aircraft and passenger noise
• Able to work extended duty periods on sequential days
• The ability to accommodate customers’ special needs/disabilities
• Ensure safety and comfort of customers onboard the aircraft
• Ensure compliance with safety regulations

Experience For Flight Attendant Training Specialist Resume

• Permanent Hong Kong Resident status
• Bahasa Malaysia Cantonese Hindi
• Mandarin as a third language is preferable
• Anticipate and respond to passengers’ needs promptly and in a professional manner
• Hong Kong permanent resident and passport holder with right of abode in Hong Kong
• Fluency in English and, either Japanese, Korean or Cantonese, is required (Mandarin is advantageous)
• Actively look for ways to exceed passengers’ expectations
• Manage the procurement of aircraft and hangar supplies, aircraft inventory; supporting team members with arrivals and departures, pantry organization, monthly meetings, weekly phone calls, on-going training, conferences and research projects

Experience For Trainee Flight Attendant English & Spanish Bilingual Resume

• Flight experience as Corporate Flight Attendant in a high-end corporate flight operations or 5 years Flight Attendant experience with major airline first class service
• Excellent CRM skills, the ability to work independently, ability to establish priorities and solutions related to passenger service as well as office-in- the-sky capabilities onboard the aircraft
• Excellent customer service skills and the ability to interact comfortably with senior level executives to establish and maintain control of the cabin environment
• Travel on long-duration international flights
• Brief passengers as per FAR 125.327 as requested by the Pilot-In-Command
• Ensure passenger safety and compliance with all applicable Federal Aviation Regulations
• Embrace and actively participate in the Safety Management System

Experience For Trainee Flight Attendant Resume

• Thorough knowledge of the operation of all cabin systems and appliances and ensure their appropriate condition and function for flight
• Provides Customers with safety information to ensure onboard safety compliance with government and Company regulations
• Provides leadership, direction, and assistance during an emergency, including aircraft evacuation, administering first aid to ill or incapacitated Customers, and unusual incidents (bomb threats, hijackings, delayed flights, severe weather conditions, turbulent flights, etc.)
• Assists passengers with carryon items
• Serve beverages, including alcoholic beverages, and snacks to Customers, collecting appropriate payments for alcoholic beverages and accounting for such receipts
• Working environment subject to varying climate conditions, air turbulence, changing locations, variable hours and working conditions, dry air, noise levels from engines and other ground equipment, dim lighting, confined spaces, and continuous and frequent contact with others
• Works under hazardous conditions handling emergencies
• Works in aircraft aisles and galleys, standing, reaching (extending in front of body and above head), walking, kneeling, and stooping for periods of long duration, and sitting for take off and landing
• Work environment involves exposure to peanuts, products packed in facilities that handle peanut products, and animals

Experience For Flight Attendant Resume

• Works independently without constant supervision and observation
• Reads and interprets service and emergency instructions and communicates information to Customers and Crew
• Operates mechanical equipment and safety equipment to include: stairs, oxygen systems, aircraft doors (pushing and pulling), evacuation slides, fire extinguishers, life rafts, galley equipment, communication equipment, and lighting systems
• Actively seek to ensure the safety and comfort of passengers
• Remains proficient on the operation of all safety equipment
• Follows Company policies and procedures and applicable Federal Aviation regulations
• Keep aircraft fully stocked with supplies
• Shop for and purchase aircraft stock (food, medical, and office supplies)
• Check aircraft stock for expiration dates
• Detail aircraft interior on a weekly basis or as needed
• Reconcile fuel invoices into FuelerLinx
• Japanese National or Special Permanent Resident Certificate Holder
• Works within MSG Aviation to maintain a culture of safety with efficient procedures that support customer
• Functions as a crew member in full coordination with the flight deck crew, maintenance and Flight Dispatch
• Thorough knowledge of MSG Aviation’s FOM

List of Typical Skills For a Flight Attendant Resume

Skills for g-v corporate flight attendant resume.

• Inspection of all galley and cabin equipment prior to flight
• Valid US Passport required or Foreign Passport with applicable visas required
• Experience with high tech aircraft cabin systems
• Previous experience as a commercial or corporate Flight Attendant
• Flight experience in high end corporate flight operations servicing business jet cabins of 10 seats or more
• Possess and maintain a valid US passport or foreign passport
• Customer or community service experience
• Professional flight attendant experience within the previous seven years
• Knowledge and ability to perform in-flight emergency procedures and operate aircraft emergency equipment

Skills For Flight Attendant Supervisor Resume

• Corporate/Airline Flight Attendant Experience
• Provide excellent customer service which exceeds passengers’ expectations
• Previous experience in service industry is an added advantage
• Possess a valid U.S. Passport
• Provides a superior customer experience for passengers

Skills For DC Flight Attendant Resume

• Remains aware at all times and handle irregularities in an effective, efficient and professional manner
• Provides superior customer experience for passengers and ensure that their individual needs are satisfied per their profiles, which are periodically updated
• Previous experience in the hospitality industry is preferable
• Three (3) years or more of successful experience as a Flight Attendant with high profile, EHNW travelers
• Excellent “Command Presence” in the cabin with MSG Aviation clients, travelers and and guests
• Valid US Passport with no foreign jurisdiction entry/exit restrictions as well as appropriate visas and foreign work permits
• Previous experience in the service industry is preferable
• Cleaning and readying the aircraft and advising the flight deck crew of any cabin discrepancies

Skills For Flight Attendant, Aviation Resume

• Planning menus and ordering catering
• Ensuring passenger briefing is in compliance with FAA regulations
• Ensuring passenger compliance with all cabin safety requirements during all phases of flight
• Initiating service after aircraft has reached a safe altitude and after verifying weather conditions with the crew
• Willing to work all days of the week, including holidays and weekends to meet specific flight schedules per established work guidelines
• Willing and able to work for extended periods of time as well as a varied schedule, including early mornings, nights, overnights and weekends

Skills For Flight Attendant, Recruiter Resume

• Flying/Ground Duty Allowance and Outport Per Diems
• Lifting up to 60 pounds is required on occasion
• Advising flight deck crew that cabin is secured and ready for departure
• Providing emergency assistance for passengers when necessary
• Willing to work nights, weekends, and holidays
• Familiarity with meal planning, food storage, preparation and safety, ordering catering, and on board meal service
• Responsible for the coordinating of catering on a per trip basis with Lead Cabin Attendant and ensuring accuracy upon receipt

Skills For Flight Attendant Training Specialist Resume

• Able to speak and be understood in English, including shouted verbal commands during emergency situations
• Capable of controlling personal and emotional responses and acting appropriately under high levels of stress
• Competent in handling difficult situations and problem solving
• Able to reach 80 vertical inches while wearing shoes and/or standing on your toes
• Remain with the aircraft during the post-flight period; assist in normal securing of the aircraft
• Write detailed reports pertaining to flight incidents, according to records management protocol

Skills For Trainee Flight Attendant English & Spanish Bilingual Resume

• Adheres to the flight procedures including arriving as needed before each flight to adequately prepare for flight as well as complete flight closure activities
• Source catering and deliver catering if necessary
• Adheres to the flight procedures including arriving one and a half hours before each flight to adequately prepare for flight
• Fluent in speaking and reading English and Japanese. A third language is preferable
• Vets all catering vendors for food and beverage safety, quality and economics before utilizing their services
• A comprehensive background and working knowledge of the Culinary Arts, Food Safety, Beverage Selection/Management, Menu Planning and and Presentation

Skills For Trainee Flight Attendant Resume

• Assist in loading and unloading passengers and their carry-on baggage, and perform other services, as required, to expedite passenger arrivals and departures
• Maintains Flight Attendant qualifications by successfully completing all Company required training
• Capable of lifting objects above shoulders up to and including 35 pounds
• Travel up to 100% of the time, including nights, weekends, holidays and overnight. Willing to relocate based on the Company’s operational needs
• World-class training and structured career path
• A safe and collaborative working environment

Skills For Flight Attendant Resume

• Capable of interpreting a variety of and multiple instructions furnished in written, oral, diagram, or schedule form
• Able to process information quickly and react in a positive manner during unexpected and/or serious situations
• Non-standard work schedule including weekends and holidays
• Assists in managing the list of regular passenger food preferences and allergy restrictions
• FACTS or Flight Safety Training Certification
• Manage finances and accounting
• Cabin crew certification or training
• Available to work varied shifts, including weekends and holidays
• Provide for the care and comfort of passengers traveling on the corporate aircraft
• Works to promote and maintain the ConocoPhillips “zero” incident rate safety culture while employing efficient procedures that support customer service
• Check emergency equipment upon boarding
• Assist passengers to meet and exceed the ConocoPhillips customer service expectations during flight
• Assist passengers and crewmembers during abnormal/emergency situations
• Provide cabin safety support, including emergency aircraft briefings, emergency response, etc
• Proficiency/currency in emergency evacuation procedures and medical-related training
• Certified F/A Training at accredited organization (Medaire, Flight Safety international, FACTS)
• Carries out all responsibilities regarding safety of the aircraft, passengers and crew, in accordance with corporate and industry standards

List of Typical Responsibilities For a Flight Attendant Resume

Responsibilities for g-v corporate flight attendant resume.

• Administrative and communications skills necessary to coordinate with the aircrew and attend to the needs of the passengers
• Maintain a current and valid passport to travel internationally
• Corporate flight attendant experience
• Monthly bonuses for meeting customer satisfaction, arrival and departure targets
• Work rotating shift work, and/or overtime and travel on a constant basis
• Perform pre-boarding security checks of aircraft, passengers and carry-on baggage
• Provide for the safety of passengers and crew and comply with aviation rules and regulations
• Conduct preflight safety checks of applicable aircraft equipment

Responsibilities For Flight Attendant Supervisor Resume

• Greet passengers and provide information, guidance and assistance as required
• Monitor and secure the cabin as appropriate for all phases of flight
• Prepare and serve meals and beverages to passengers and crew
• Provide for the safe evacuation of persons on board in emergency situations
• Provide medical assistance to persons on board as trained, if needed
• The ability to be on-call 24/7
• The ability to work in a physically demanding role which requires frequent standing, walking, bending, stooping, pushing, pulling, reaching and lifting (i.e. lifting and opening emergency aircraft doors)
• Body size cannot exceed specific aircraft dimensions (example: jump seat, harness without modification, cabin aisle and emergency exits)
• Able to relocate to any of our flight attendant bases: Los Angeles, Seattle or Anchorage

Responsibilities For DC Flight Attendant Resume

• Conduct thorough aircraft safety briefings
• Plan and procure creative meals that meet strict dietary needs and ensure that adequate commissary supplies and food are stored before every flight
• Obtain and remain current with a CPR and AED Certification
• No FAA accident/incident history
• Checks and prepares the cabin for flight
• Thorough knowledge of and trouble shooting of all cabin systems (environmental, galley, seating/berthing, lavs), traveler productivity (communications, Wi-Fi) and entertainment systems
• Plans menus, procure supplies and provide first class food and beverage services
• Conducts on-site audits of frequent providers on at least an annual basis
• Makes extraordinary efforts to fulfill passenger requests

Responsibilities For Flight Attendant, Aviation Resume

• Formal Flight Attendant Certification by FACTS or 14 CFR Part 121 Carrier
• Emergency Medical ‘First Responder’ certified and current
• Educated to a GCSE standard or equivalent with a pass (Grade C) in English
• Entitled to live and work in the United Kingdom
• Singapore Citizen or equivalent
• Confirm the identity of passengers and ensure they correspond to the passenger manifest. Resolve any differences by listing the names and affiliations of non-scheduled passengers, getting approval from the lead passenger for their travel, and accounting for no-shows
• Conduct safety briefings, ensuring passengers know where safety and survival equipment is located and how it is used

Responsibilities For Flight Attendant, Recruiter Resume

• Monitor all activities in the aircraft and inform the Captain of any situation or irregularity that could affect safety of flight
• Travel 50% on long-duration international flights
• Ablility to speak clearly and distinctly
• ASVAB score of 28 on Administrative
• Flight Attendant Initial Qualification course completed
• Flexible and adaptable with schedule changes
• Committed to safety and participation of SMS
• Act as positive ambassador for the Company

Responsibilities For Flight Attendant Training Specialist Resume

• Knowledge and training in on board safety procedures and in the use of on board safety equipment to include first aid kits, oxygen equipment, survival equipment, and the use of AED (defibrillator)
• Possess a sense of urgency, and ability to work under pressure
• Read, speak, write and understand the English language
• Explore the world with your friends and family through the employee travel program, offering nearly 5,000 daily flights to over 350 exciting destinations on 6 continents
• Rewards for perfect attendance
• Competitive benefits package which includes medical, dental and vision insurance programs as well as vacation and sick time
• Optional enrollment in our 401(k) program
• Dedication to equality and diversity in the workplace
• Community outreach and volunteer opportunities

Responsibilities For Trainee Flight Attendant English & Spanish Bilingual Resume

• Companywide commitment to the environment through the Eco-Skies program
• Companywide focus on service and technology
• Industry discounts on air travel, car rentals, hotels, cruises, electronics and more
• Explore the world with your friends and family through the employee travel program, offering nearly 5,000 daily flights to over 350 exciting destinations on 5 continents
• Able to pass an FAA required 10 year work history review and pass criminal background and fingerprint checks

Responsibilities For Trainee Flight Attendant Resume

• Authorized by law to work in the United States and able to travel in and out of the United States
• Able to relocate to any of our flight attendant bases
• Possess and/or obtain and maintain a current passport with unlimited access in and out of the U.S
• Basic computer literacy and comfort with technology
• Maintains required qualifications specified in the Liberty Global Flight Operations Manual
• Able to assess and respond to any given medical or emergency situation accurately
• Familiarity with cabin controls and communication

Responsibilities For Flight Attendant Resume

• A hard copy of your updated resume
• All originalschool transcripts and certificates
• Extensive domestic and international travel is required
• The ability to, while facing forward, walk and fit comfortably down the aircraft aisle, fit quickly through the overwing window exit, and to fit into a jumpseat harness without modification, including closure without a seatbelt extension
• Also requires the ability to lift carryon items from floor to above shoulder level with assistance
• Works under tight time constraints to assure service on flights of short duration and quick turnaround of flights and on-time departures
• Acts as a flight attendant on scheduled flights
• Proficiency in all aircraft safety equipment
• Ensures all food safety protocols are observed and strictly followed
• Actively participates in the Safety Management System
• Makes day to day decisions used to support the operation. Decisions often require some thought and are somewhat structured
• 21 days’ annual leave

Related to Flight Attendant Resume Samples

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Future Flight Attendant

The Clear Path To Your Flight Attendant Career

THE CLEAR PATH TO YOUR FLIGHT ATTENDANT CAREER

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How To Write A Competitive No Experience Flight Attendant Resume

• Aspiring Flight Attendant
• by Deanna Castro

Want to learn how to competitive flight attendant resume even if you have no experience?

Just because you have never held a flight attendant job before doesn’t mean you can’t get the job.

If your career objective is to become a flight attendant and you have some sort of

professional experience, you can highlight that to get you in the door.

Flight Attendant Resume Tips

A great flight attendant resume is the first thing you need to kick start your career.  You won’t even get to the flight attendant interview if your resume doesn’t have the correct keywords.

Get that resume ready and apply once you have decided that you would like to  be a flight attendant !

A recruiter is looking for flight attendant applicants who can be their company’s face.

Suppose your flight attendant’s objective is to offer top-notch customer service and make the airline look good. In that case, it won’t matter if you don’t have airline industry experience or if the flight attendant position is your first job.

Flight Attendant Resume Keywords – The First Step

Large  airlines  can get over 270,000 applicants in just a few days. All big companies keep things streamlined by using bots to scan for keywords. If  your resume  is not keyworded correctly, you won’t make it to the next step.

Airlines are looking for specific skill sets from their potential flight crew. 

Customer service skills are the number one priority for flight attendant candidates in today’s aviation market. 

Many airlines compete for the same customers, and they want flight attendants who have excellent customer service skills.

Can You Be A Flight Attendant With No Experience?

Absolutely! As an entry-level flight attendant, no experience is required. An entry-level flight attendant resume is not a penalty.

An airline is looking for relevant skillsets for the job. Fortunately, you can glean your flight attendant resume skills from almost anywhere.

Were you involved in clubs or organizations that helped you gain leadership experience? Those skills translate to being a flight attendant.

A flight attendant has to command an entire aircraft full of passengers. What day-to-day experience do you have that can translate to flight attendant experience?

Job Description of a Flight Attendant

The  job description of a flight attendant  varies a bit from airline to airline. 

The best way to figure out what keywords you will need for your flight attendant resume is to read the job description for each airline on their website. 

You don’t need to guess what words to use on your resume when the airline provides them for you.

Whenever an airline hires flight attendants, they will post the flight attendant job description.

Flight Attendant Resume Objective

What is your resume objective? That is who you are professionally and why you are the best person for the flight attendant job.

What skill sets do you possess that are transferrable?

Some Flight Attendant Resume Skills:

• Excellent customer service skills
• Being a master at multi-tasking (there are always so many things happening on an airplane full of people)
• Safety (Passenger Safety, emergency equipment, and handling a crisis)
• Being a team player (You always work with a crew as a flight attendant)
• Being able to respond quickly in an emergency (flight attendants are first responders on an aircraft)
• Service (Meal and beverage service)

What skills do you possess you can convert to flight attendant skills? Think of something in your history that would help you handle an emergency or an unruly passenger. 

The One Page Flight Attendant Resume

A resume should not be more than one page. If you have too many things to list, consider editing and applying only the most valuable words. 

There should not be one single sentence on your resume that does not show that you are a perfect fit as a flight attendant.

You only have a tiny window to sell yourself to an airline. Your resume is your initial sales pitch. Show them you are someone they need! Your resume highlights the total package that is you.

Simple and Professional

Would you mind not making your resume too distracting by using a crazy font or any odd thing that doesn’t have its place in a business atmosphere? Instead, let your skills and enthusiasm be what sets you apart in a sea of applicants.

Start at the Top

The top of your  flight attendant resume  should include your name, phone number, and email. 

Airlines moving away from an address on the resume, it’s up to you if you want to include it. It won’t hurt nor help, so it’s up to you.

This section should be clean and comfortable to read. Do not add a picture of you on your resume unless the airline specifically asks for one.

The Professional Summary

The professional summary belongs at the top of your resume, but write it last. Load this section of your resume with keywords that match the job description. The professional summary is where you sell yourself, with your top skills and goals as a flight attendant.

If you don’t have a professional history, then you will use a resume objective.

Work History

Ten to fifteen years of work history on any resume is plenty. Therefore, your flight attendant resume should have no gaps in employment unless there were particular circumstances that you can note.

If you are starting in the workforce and don’t have a ten-year work history, they will be able to tell by your education section, which will not be a problem.

Perhaps you didn’t work for a few years to stay home with your kids. Add some skills you learned while home to your flight attendant resume. 

Like all employers, airlines want to see consistent work history. Reliability is one of the essential qualities of a successful flight attendant. If you don’t appear reliable, they will find someone else who does.

Harness Your Existing Skills

What sets your resume apart from the competition? A well-written flight attendant resume. Just because you never had a customer service job doesn’t mean you didn’t work in customer service.

Here’s an example: if you are a teacher, maybe you think I didn’t work in a customer service position; I teach children. But, you do work in customer service, and your customers are your students! So, being a flight attendant is like being a teacher.

When people travel, I don’t know what the phenomenon is, but they lose their minds! They don’t even know how to open a lavatory door on an airplane. Customers cry. They fight, and sometimes they  punch and kick seats . Let your resume tell how you are very experienced at diffusing this type of behavior.

What Skills Do You Bring to the Position?

Whatever job you had before applying to become a flight attendant, you gained experience and skills. Think of how those things relate to being a flight attendant and sell yourself as the ideal candidate.

Do you speak a second or third language? Be sure and list that on your resume. Airlines always need bi-lingual flight attendants. List your language skills and language proficiency on your flight attendant resume.

Many skills can translate to the flight attendant position. Perhaps you were a first responder or maybe even a lifeguard. You know how to stay calm in an emergency. You have what it takes to be a flight attendant. Showcase those skills!

Education and Certifications

Airlines prefer an applicant who went to college, but it is not a requirement. You can list all of your education, dates attended, school location, and degree in the education section. Be sure and list education near the bottom of your resume.

Don’t be afraid to list any college credit you have, even if you did not graduate. Be prepared to be asked why you didn’t graduate and to have a compelling answer. What is a clear answer? 

Think of why you didn’t graduate and put a positive spin on the solution. For example, did you get offered a job and decided ultimately you wanted life experience instead of school? Have your answer prepared ahead of time if you didn’t graduate and wish to list it on your flight attendant resume.

Just because you did not get a degree, this does not mean you cannot be a flight attendant. Most college graduates that apply for airlines have a degree that has nothing to do with being a flight attendant anyway.

If you went to school ten years ago or more, you do not need to list the dates you attended the school on your resume.

Do you have any specialized certifications that can help you as a flight attendant, such as first aid and CPR? List these in the skills section. Have you taken any specific courses? You can also list the courses you have taken in the education section.

Resume Paper

When attending a job interview, take along a few copies of your resume printed on  high-quality paper.  Remember, you are trying to stand out among a crowd as a professional. Bringing a resume printed on cheap paper to an interview is like carrying a knife to a gunfight. Sure, you might have a fantastic resume in content, but you’re going to show up as unprofessional. Don’t do that.

Think about when you touch a piece of plain paper. It’s just paper. But now, when you feel a document that you printed on  high-quality paper , you will pause, and your mind goes straight to the thought “quality.” As a result, you will showcase yourself as a high-quality applicant.

Have you ever walked into a high-end store? The customer experience is nothing like walking into a Walmart. At a high-end store, they are not only selling a product but an experience. You are the product, and your well-written resume printed on high-quality paper shows you are a potential high-end employee.

When the recruiter touches your resume, they will associate you with someone they want as a representative of their company.

Do I need A Cover Letter?

That depends on the airline. Have a cover letter ready because if you need one, you won’t waste any time creating one from scratch. 

An airline can get so many applicants in such a short amount of time that the application window can close quickly, so have that cover letter ready and waiting. 

If you want to know who is hiring, check out our  Flight Attendant Jobs Page  and you can be the first to know Who’s Hiring Flight Attendants.

Need Help With Your Resume?

Your resume needs to taken very seriously because it is your only chance to make a great first impression. Not only that, even if you are the most qualified applicant, if your resume does not contain the proper keywords you will not be selected to advance for an interview.

Make an impression that lasts, one that shows you are serious about becoming a flight attendant. A resume is your first step in the interview process. Make it count.

Future Flight Attendant’s professional resume writing service will give you a better chance of landing your dream career. However, always keep in mind that you are looking to have a career and not just a job. 

Therefore, invest in yourself, and that investment will pay dividends for your future. If you are not one hundred percent sure you can create a winning resume,  let us do it for you.

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4 comments on how to write a competitive no experience flight attendant resume.

Being a flight attendant was always my dream, but now, I may be at not the right age?

Hi Christine, there is no age limit to become a flight attendant, there is only a minimum age requirement.

Can you please help me out with the summary since I don’t have any experience.. I will grateful if you can help me out. So that in future I’ll be component enough to build my summary.

Hi Kashish,

Thank you for reaching out! I understand that crafting a professional summary for your resume can be challenging, especially when you need to gain experience in the field. But, don’t worry, I’m here to help!

FFA offers a Flight Attendant Resume Service that provides expert guidance on creating a compelling resume, including a professional summary tailored to your unique background and skills. This service is designed to help you showcase your potential and stand out to airline recruiters, even without direct flight attendant experience.

If you want to learn more about the Flight Attendant Resume Service and how it can benefit you, please visit https://futureflightattendant.com/product/flight-attendant-resume-service/ .

Please feel free to reach out if you have any questions or need further assistance. I’m here to help you succeed in becoming a flight attendant!

Wishing you clear skies,

Deanna – Future Flight Attendant

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