sample of business plan for convenience store

Upmetrics AI Assistant: Simplifying Business Planning through AI-Powered Insights. Learn How

Entrepreneurs & Small Business

Accelerators & Incubators

Business Consultants & Advisors

Educators & Business Schools

Students & Scholars

AI Business Plan Generator

Financial Forecasting

AI Assistance

Ai Pitch Deck Generator

Strategic Planning

See How Upmetrics Works  →

• Sample Plans
• WHY UPMETRICS?

Customer Success Stories

Business Plan Course

Small Business Tools

Strategic Planning Templates

E-books, Guides & More

• Sample Business Plans
• Retail, Consumers & E-commerce

Convenience Store Business Plan

A convenience store can become a brilliant source of primary or secondary income if you do it right.

Also, the main benefit of a convenience store over a supermarket is that it is located around the corner of residential areas and faces lesser competition from retail giants.

And if you bring your unique touch to the business, who knows, you might have a chain as big as 7-Eleven. But for that, you’ll need a convenience store business plan.

A business plan helps you stand apart from your competitors and prepares you for challenges and opportunities alike.

Industry Overview

The convenience store industry generated a whopping amount of 532.9 billion dollars in 2020 and continues to grow at a rapid pace moving forward, too.

As convenience stores provide access to a variety of things including packaged food, fresh groceries, and on-the-go meals, they are highly preferred amongst the office-going audience who are always running short of time.

Convenience stores are also a great option for people who have less time to shop and want to avoid spending long hours looking for stuff in a supermarket.

All these factors would contribute majorly towards the growth and expansion of convenience stores in the future.

But as the market is competitive, you’ll have to do something that makes your store stand out.

Say goodbye to boring templates

Build your business plan faster and easier with AI

Plans starting from $7/month

Things to Consider Before Writing Your Convenience Store Business Plan

Pick a legal structure.

The legal structure for your business not only decides the amount you’ll pay in taxes, but it also decides how much paperwork you’ll have to go through, if you’ll require legal help or not, what would be the liability on your assets, and so on.

Hence, you should take your time and pick a legal structure that fits your business.

Get the necessary permits

Several legal documents can help you avoid unnecessary legal hassles and carry out your business with ease. Several such documents can also help you avail yourself of tax and government benefits.

Hence, it is always a good practice to make a list of all the permits you’ll need and to get all of them before getting started.

Choose the right location

The location can make or break a convenience store business. The accessibility and convenience your store provides to your target audience help your business thrive and succeed.

Hence, you should make sure that you choose a good location for your business .

Offer something that helps your store stand out

As the convenience store business is quite competitive, your business must offer something that helps you stand apart from others who offer a similar product.

From taking inspiration from East Asian 7-elevens that offer microwaves and tables to eat food to offering vegan alternatives of snacks, you can choose from a wide variety of things to help your business stand out.

But make sure that it is something that your target audience prefers.

Chalking out Your Business Plan

If you are planning to start a new grocery or convenience store , the first thing you will need is a business plan. Use our sample business plan created using Upmetrics business plan software to start writing your business plan in no time.

Before you start writing a business plan for your new convenience store, spend as much time as you can reading through some samples of the grocery or convenience store business plans.

Reading some sample business plans will give you a good idea of what you’re aiming for. Also, it will show you the different sections that different entrepreneurs include and the language they use to write about themselves and their business plans.

We have created this sample business plan for you to get a good idea about how perfect a convenience store business plan should look and what details you will need to include in your stunning business plan.

Convenience Store Business Plan Outline

This is the standard convenience store business plan outline, which will cover all important sections that you should include in your business plan.

• Keys to Success
• Past Performance
• Products and services
• Industry Analysis
• Market Analysis
• Target Market Segment Strategy
• Competition and Buying Patterns
• Website Marketing Strategy
• Development Requirements
• SWOT Analysis
• Competitive Edge
• Marketing Strategy
• Sales Forecast
• Personnel Plan
• Important Assumptions
• Break-even Analysis
• Projected Profit and Loss
• Projected Cash Flow
• Projected Balance Sheet
• Business Ratios
• Profit and Loss
• Balance Sheet

After getting started with Upmetrics , you can copy this sample convenience store business plan into your business plan and modify the required information and download your convenience store business plan pdf or doc file. It’s the fastest and easiest way to start writing your business plan.

The Quickest Way to turn a Business Idea into a Business Plan

Fill-in-the-blanks and automatic financials make it easy.

Download a sample convenience store business plan

Need help writing your business plan from scratch? Here you go;  download our free convenience store business plan pdf  to start.

It’s a modern business plan template specifically designed for your convenience store business. Use the example business plan as a guide for writing your own.

Related Posts

Grocery Business Plan

Online Shopping Store Business Plan

Write Business Plan Step By Step

10 Essential Business Plan Elements

About the Author

Upmetrics Team

Upmetrics is the #1 business planning software that helps entrepreneurs and business owners create investment-ready business plans using AI. We regularly share business planning insights on our blog. Check out the Upmetrics blog for such interesting reads. Read more

Plan your business in the shortest time possible

No Risk – Cancel at Any Time – 15 Day Money Back Guarantee

Popular Templates

Create a great Business Plan with great price.

• 400+ Business plan templates & examples
• AI Assistance & step by step guidance
• 4.8 Star rating on Trustpilot

Streamline your business planning process with Upmetrics .

Convenience Store Business Plan Template

Written by Dave Lavinsky

Convenience Store Business Plan

You’ve come to the right place to create your Convenience Store business plan.

We have helped over 5,000 entrepreneurs and business owners create business plans and many have used them to start or grow their convenience stores.

Below is a template to help you create each section of a business plan for your convenience store.

Executive Summary

Business overview.

Speedy Pete’s Convenience Store is a new convenience store located in Lansing, Michigan. The business is a newly established convenience store set up by its founder, Pete McGee. As a longtime retailer and employee of various convenience stores throughout Lansing, Pete realized that the small suburb that he resides in has grown too quickly to meet the demand of the area residents. There is an intersection that Pete has identified to be without a convenience store within 5 miles.

For the past ten years, Pete has been the area manager for 6 convenience stores for a locally-owned brand. Through his promotion, Pete oversaw the store managers and made sure each store was profitable, well stocked, and had the proper staff in place. Through his knowledge and training, Pete is well-equipped to be able to open his own convenience store and manage it properly.

Speedy Pete’s will offer gas as well as a car wash and air machine for tires. The store itself will offer alcoholic and non-alcoholic beverages, snacks, basic groceries, and ready-made coffee, donuts, and hot food. It will be the perfect stop for the area residents to stop in and purchase their products without having to go out of their way.

Product Offering

The following are the products that Speedy Pete’s Convenience Store will provide:

• Air Machine
• Non-alcoholic beverages
• Beer and Wine
• Basic Groceries
• Beverage Machine
• Freshly Made Hot Coffee
• Freshly Made Donuts/Cookies
• Freshly Made Hot Food (hot dogs, burritos, sandwiches)

Customer Focus

Speedy Pete’s Convenience Store will target all residents residing in southeastern Lansing and commuters traveling through the area. The customers will come from all demographics and ages.

Management Team

Speedy Pete’s Convenience Store will be owned and operated by Pete McGee. As a former area manager that oversaw 6 convenience stores in the area, Pete is able to open, train his employees, and ensure that the convenience store will run smoothly and efficiently. He is exceptionally knowledgeable in monitoring profit margins and ensuring the store is profitable.

Pete McGee has worked in the retail industry for most of his life. He has worked in convenience stores, home improvement stores, and large retailers. For the past ten years, Pete has been the area manager for 6 convenience stores for a locally-owned brand. Through his promotion, Pete oversaw the store managers and made sure each store was profitable, well stocked, and had the proper staff in place. Pete was exceptional at his job as he was able to monitor profit margins and teach his store managers which products to keep on the shelves and which products to get rid of. Through his knowledge and training, Pete is well-equipped to be able to open his own convenience store and manage it properly.

Success Factors

Speedy Pete’s Convenience Store will be able to achieve success by offering the following competitive advantages:

• Ideal location – there is not a convenience store within 5 miles of the newly developed neighborhood
• Large selection of snacks, beverages, and freshly made items
• The gas to be sold is from the highest quality gas distributor

Financial Highlights

Speedy Pete’s Convenience Store is seeking $400,000 in debt financing to open the convenience store. The funding will be dedicated towards securing the land, funding the construction, and purchasing the initial inventory. Funding will also be dedicated towards three months of overhead costs to include payroll of the staff, utilities, and marketing costs for the convenience store. The breakout of the funding is below:

• Purchase 0.5 acre of retail land located at an intersection: $100,000
• Construction and build-out of the small convenience store: $100,000
• Three months of overhead expenses (payroll, rent, utilities): $150,000
• Marketing costs: $10,000
• Working capital: $40,000

Company Overview

Who is speedy pete’s convenience store.

Speedy Pete’s Convenience Store is a new convenience store located in Lansing, Michigan. The business is a newly established convenience store set up by its founder, Pete McGee. As a longtime retailer and employee of various convenience stores throughout Lansing, Pete realized that the small suburb that he resides in has grown too quickly to meet the demand of the area residents. There is an intersection that Pete has identified to be without a convenience store within 5 miles. The city just put up a traffic light because the traffic has increased significantly within the past two years. The intersection is at the bottom of a newly developed neighborhood so the convenience store will be passed by its residents multiple times throughout the day and will be accessible through two points of entry.

Speedy Pete’s Convenience Store History

Speedy Pete’s Convenience Store is owned and operated by Pete McGee. Pete is a former convenience store employee, manager, and area manager. He has experience in monitoring profit margins, managing employees, and managing inventories.

Since incorporation, Speedy Pete’s Convenience Store has achieved the following milestones:

• Registered Speedy Pete’s Convenience Store, LLC to transact business in the state of Michigan.
• Has contracts in place for his gas, grocery, and drink suppliers.
• Contacted an architectural and construction firm to begin the design and construction of the convenience store.
• Began recruiting a staff of employees to help him with the day to day operations.

Speedy Pete’s Convenience Store Products

The following will be the products Speedy Pete’s Convenience Store will provide:

Industry Analysis

Customer analysis, demographic profile of target market.

Speedy Pete’s Convenience Store will target all residents of Lansing Michigan. The target market will consist of area residents, students, and employees working in the area.

The precise demographics for Lansing, Michigan are:

• 1,006,032 residents
• 560,000 households
• 584 schools
• 300,084 area businesses
• 3 major highways within 20 miles

Customer Segmentation

Speedy Pete’s Convenience Store will primarily target the following customer profiles:

• Residents living in the area
• Employees working in the area
• Travelers driving through Lansing

Competitive Analysis

Direct and indirect competitors.

Speedy Pete’s Convenience Store will face competition from other companies with similar business profiles. A description of each competitor company is below.

Speed Demon Convenience Stores

Speed Demon is a gasoline-convenience store brand that has over 3,500 stores across the country. They service over 2 million customers everyday and offer a robust rewards program where customers are able to earn discounts on gas and products by being a frequent shopper. The stores include a Speedy Cafe that is a fast-casual dining option and is on track to open another 100 stores by the end of next year. The company is headquartered in Ohio and is a sub-organization with Marathon Petroleum.

9-29 Convenience Stores

9-29 Convenience Stores is a large name in the convenience-retailing industry. Based in Irving, Texas, 9-29 operates, franchises, and/or licenses more than 13,000 stores in the U.S. and Canada. The company offers cold drinks, candy, pizzas, groceries, tobacco items, lottery tickets, coffee, juices, sandwiches, ice creams, snacks, and other related items. The chain was founded in 1927.

A couple of the most popular items 9-29 offers are their large Slurpee drinks and large soft drink cups for its soda fountain machine. The cups offered are the largest on the market at 128 ounces.

Fast Time Convenience Stores

Fast Time Convenience Stores is an operator of a network of convenience stores and gas stations in the northeastern part of the United States. The company’s stores offer groceries, beverages, fresh food, car wash services, road transportation fuel, stationeries and other retail products. Fast Time was founded in 1958 and continues to operate from the original family that established it.

Most recently, Fast Time has attempted to grow its footprint to the midwestern states of the US. The company is currently conducting market research to see if the investment would be viable as those states tend to be saturated with a multitude of convenience store chains.

Competitive Advantage

Speedy Pete’s Convenience Store will be able to offer the following advantages over their competition:

Marketing Plan

Brand & value proposition.

Speedy Pete’s Convenience Store will offer the unique value proposition to its clientele:

• The location is strategically located in a convenience store desert where there is no other convenience store within 5 miles.
• Large selection of snacks, beverages, and freshly made hot food items.
• The store will contract with the highest quality fuel distributor.
• Pricing will be competitive and on par with other convenience store chains.

Promotions Strategy

The promotions strategy for Speedy Pete’s Convenience Store is as follows:

Speedy Pete’s will be located in a newly developed neighborhood where there are no other convenience stores in the area yet. The owner has identified a parcel of land in a highly trafficked area where a traffic light was just put up. The intersection sees thousands of residents and cars pass by on a daily basis.

Print Advertising

Speedy Pete’s Convenience Store will invest in professionally designed print ads to display in newspapers, paper programs,  or flyers to be handed out at local events.

Website/SEO Marketing

Speedy Pete’s Convenience Store will hire a third-party marketing company to design their print ads and design their website. The website will be well organized, informative, and list all the convenience store products they plan to offer. The website will also list their contact information and directions to the convenience store. The marketing company will also include SEO tactics so that anytime someone types in the Google or Bing search engine “Lansing convenience store” or “convenience store near me”, Speedy Pete’s Convenience Store will be listed at the top of the search results.

The owner will also hire the marketing company to design eye-catching billboard designs to be displayed in different parts of the city. The billboards will target the drivers and/or tourists that will be heading in the direction of the convenience store.

The pricing of Speedy Pete’s Convenience Store will be moderate and on par with competitors so customers feel they receive value when purchasing their convenience store products.

Operations Plan

The following will be the operations plan for Speedy Pete’s Convenience Store.

Operation Functions:

• Pete McGee will be the Owner and Operator of the company. He will oversee all staff, hire, train, and manage store inventory, and supplier contracts and relationships.
• Bob Jones – will be the Head Manager to be in charge of the convenience store when Pete is not there. He will also work closely with Pete to learn all aspects of managing a convenience store.
• Bookkeeper – Will be in charge of payroll, accounts receivable and payable, and tax payments.
• Staff of 3 – 4 employees to assist with customer service and cleaning.

Milestones:

Speedy Pete’s Convenience Store will have the following milestones complete in the next six months.

1/1/202X – Finalize purchase of retail land

2/15/202X – Begin construction on the convenience store

3/1/202X – Finalize contracts for gas and grocery supplier

4/15/202X – Purchase all store inventory and supplies

5/1/202X – Final walk through of convenience store

5/15/202X – Hire and train convenience store staff

6/1/202X – Speedy Pete’s Convenience Store opens for business

Speedy Pete’s Convenience Store will be owned and operated by Pete McGee, a lifelong Lansing resident who has extensive experience in the convenience store industry, having worked as an hourly employee and up to an area manager overseeing 6 stores.

Financial Plan

Key revenue & costs.

The revenue drivers for Speedy Pete’s Convenience Store are the revenues it will receive from the sales of gas, car washes, grocery, snacks, beverages, alcoholic beverages, and hot ready made food.

The cost drivers will be the overhead costs required in order to staff and maintain a profitable and successful convenience store. The expenses will be the payroll cost, land payment, utilities, store supplies and inventory, car wash maintenance, and marketing materials.

Funding Requirements and Use of Funds

Key assumptions.

The following outlines the key assumptions required in order to achieve the revenue and cost numbers in the financials and in order to pay off the startup business loan.

• Number of Products Sold per Month: 10,300
• Average Price per Product: $5
• Number of Convenience Store Products Sold Per Year: 123,600

Financial Projections

Income statement, balance sheet, cash flow statement, convenience store business plan faqs, what is a convenience store business plan.

A convenience store business plan is a plan to start and/or grow your convenience store business. Among other things, it outlines your business concept, identifies your target customers, presents your marketing plan and details your financial projections.

You can easily complete your Convenience Store business plan using our Convenience Store Business Plan Template here .

What are the Main Types of Convenience Stores?

There are a number of different kinds of convenience stores , some examples include: Traditional Convenience Store, Mini Convenience Store, Limited Selection Convenience Store, Expanded Convenience Store, Hyper Convenience Store, and Kiosk.

How Do You Get Funding for Your Convenience Store Business Plan?

Convenience Stores are often funded through small business loans. Personal savings, credit card financing and angel investors are also popular forms of funding.

What are the Steps To Start a Convenience Store Business?

Starting a convenience store business can be an exciting endeavor. Having a clear roadmap of the steps to start a business will help you stay focused on your goals and get started faster.

1. Develop A Convenience Store Business Plan - The first step in starting a business is to create a detailed convenience store start up business plan  that outlines all aspects of the venture. This should include potential market size and target customers, the services or products you will offer, pricing strategies and a detailed financial forecast.  

2. Choose Your Legal Structure - It's important to select an appropriate legal entity for your convenience store business. This could be a limited liability company (LLC), corporation, partnership, or sole proprietorship. Each type has its own benefits and drawbacks so it’s important to do research and choose wisely so that your convenience store business is in compliance with local laws.

3. Register Your Convenience Store Business - Once you have chosen a legal structure, the next step is to register your convenience store business with the government or state where you’re operating from. This includes obtaining licenses and permits as required by federal, state, and local laws. 

4. Identify Financing Options - It’s likely that you’ll need some capital to start your convenience store business, so take some time to identify what financing options are available such as bank loans, investor funding, grants, or crowdfunding platforms. 

5. Choose a Location - Whether you plan on operating out of a physical location or not, you should always have an idea of where you’ll be based should it become necessary in the future as well as what kind of space would be suitable for your operations. 

6. Hire Employees - There are several ways to find qualified employees including job boards like LinkedIn or Indeed as well as hiring agencies if needed – depending on what type of employees you need it might also be more effective to reach out directly through networking events. 

7. Acquire Necessary Convenience Store Equipment & Supplies - In order to start your convenience store business, you'll need to purchase all of the necessary equipment and supplies to run a successful operation. 

8. Market & Promote Your Business - Once you have all the necessary pieces in place, it’s time to start promoting and marketing your convenience store business. This includes creating a website, utilizing social media platforms like Facebook or Twitter, and having an effective Search Engine Optimization (SEO) strategy. You should also consider traditional marketing techniques such as radio or print advertising. 

Learn more about how to start a successful convenience store business:

• How to Start a Convenience Store Business

Need a business plan? Call now:

Talk to our experts:

• Business Plan for Investors
• Bank/SBA Business Plan
• Operational/Strategic Planning
• L1 Visa Business Plan
• E1 Treaty Trader Visa Business Plan
• E2 Treaty Investor Visa Business Plan
• EB1 Business Plan
• EB2 Visa Business Plan
• EB5 Business Plan
• Innovator Founder Visa Business Plan
• UK Start-Up Visa Business Plan
• UK Expansion Worker Visa Business Plan
• Manitoba MPNP Visa Business Plan
• Start-Up Visa Business Plan
• Nova Scotia NSNP Visa Business Plan
• British Columbia BC PNP Visa Business Plan
• Self-Employed Visa Business Plan
• OINP Entrepreneur Stream Business Plan
• LMIA Owner Operator Business Plan
• ICT Work Permit Business Plan
• LMIA Mobility Program – C11 Entrepreneur Business Plan
• USMCA (ex-NAFTA) Business Plan
• Franchise Business Planning 
• Landlord Business Plan 
• Nonprofit Start-Up Business Plan 
• USDA Business Plan
• Cannabis business plan 
• eCommerce business plan
• Online Boutique Business Plan
• Mobile Application Business Plan
• Daycare business plan
• Restaurant business plan
• Food Delivery Business Plan
• Real Estate Business Plan
• Business Continuity Plan
• Buy Side Due Diligence Services
• ICO whitepaper
• ICO consulting services
• Confidential Information Memorandum
• Private Placement Memorandum
• Feasibility study
• Fractional CFO
• How it works
• Business Plan Examples

Convenience Store Business Plan Sample

Jan.04, 2018

Average rating 4.8 / 5. Vote count: 4

No votes so far! Be the first to rate this post.

Table of Content

Do you want to start your own convenience store?

Are you planning to start a convenience store ? Well, the yearly sales of the US convenience store industry exceed $680 billion so it is undoubtedly one of the most profitable businesses out there. As of December 31, 2016, there were more than 154,000 convenience stores in the US and their numbers are still increasing steadily.

The biggest reason of the popularity of this business is that the convenience stores offer various products which allow the consumers to obtain all their needs from a single roof thus keeping the traffic flowing day and night throughout the year. They are undoubtedly the need of the hour in today’s time where everyone is busier than ever. That is why this business starts yielding a profit as soon as it is launched as compared to most of the businesses which need months or even years to yield the desired rate of return.

Another important aspect is that, unlike other businesses, a convenience store business has the least amount of risk associated with it provided that you plan it successfully. So before you move on to open a convenience store, you will have to prepare a convenience store business plan which will establish the basis of your company’s future operations and decisions. It will help you determine everything; the types of products you will be selling, who your target customers will be and how you will allocate your resources for the required equipment, inventory, and payroll.

So, if you are wondering how to write an effective business plan then here we are providing you the business plan for a convenience store business startup named ‘EasyShop’.

Executive Summary

2.1 the business.

EasyShop will be a bonded, insured and licensed convenience store business, located in the Manhattan borough of the New York City. We aim to serve the nearby residential community and working class of Manhattan by proving them all they need under a single roof. We have strategically selected a furniture showroom, located in the main commercial center of downtown Manhattan, to be converted into our store. The location is ideal for opening convenience store since it is amidst all commercial and business activities and at a 10 minutes’ drive from the residential zone.

The business will be owned by Doug Spencer of Spencer family, one of the richest families in the United States. Mr. Spencer has been associated with the family business of fast-food restaurants for the last 20 years after doing his Masters in Business Administration from the Harvard University. Due to the similar family business, Mr. Spencer knows exactly how to start a convenience store and he has all the resources needed for starting a convenience store .

Although there are hundreds of already established convenience stores we have several competitive advantages over other competitors. The first one is our mobile app which can be used to make payments, order the goods for home delivery, or pre-book the goods. This app is strategically built to facilitate the ever-busy working class of the society. Our second competitive edge will be the availability of everything, every time. Unlike other stores, we will make sure that our stock never runs out and everything our customers may need is available to us. Finally, our customer service will be the best in town and will also give us an edge over other convenience stores.

2.2 Management

The company will be managed by Mr. Spencer himself and he will be assisted by his friend Carl John. Carl is highly experienced in retail businesses and will serve as the Chief Executive Officer of the EasyShop. The store will remain open 24-7 and will be operated and managed by three shifts of workers. A law firm will be contracted for covering the legal aspects of the business and an insurance firm will be contacted for insuring the company.

The convenience store industry is one of the few industries which have seen a constant increase in revenue along with the increase in business locations with time. The total sales from the US convenience store industry increased by approximately $80 billion within the course of one year from 2015 to 2016. The number of convenience stores has increased by 63% during the last three decades and is still on the rise. The main reason behind this increase is that it is very easy to open a convenience store as you can see from the hundreds of convenience store examples present in every city of the United States. The actual challenge is to successfully manage that convenience store to yield profits from the start.

2.3 Customers

The company aims to serve the community living in the residential zones of the Manhattan borough and the people working in the commercial and business centers located near us. The community living in our vicinity is financially established so we hope to have a lot of sales as soon as we are launched. There are also a lot of working-class people who are extremely tight up with their busy routines and prefer to go to a place where they can find everything under a single roof. We will provide the perfect place to our busy customers where they can find a huge number of products as well as services. This diversity of products and services will be one of our primary competitive advantages over other competitors.

We will provide every basic necessity of life to our customers under a single roof so that they don’t have to visit various stores in search of their needed goods. Some categories of the products offered by us include but are not limited to fresh and packed foods, beverages, meat, dairy products, stationery, personal care, healthcare products, baby items, pet items, newspapers, magazines, batteries, greeting cards, lottery tickets etc. We will offer money transfer services and utilities bill payment services to our customers. We will also provide home delivery services for online purchases to the nearby resident community. Customers can also pre-book their goods by using our smartphone app.

2.4 Target of the Company

The target of the company is to become the best convenience store business in the New York City within next five years of our startup. Ronald Spencer aims to become one of the biggest convenience store chains in the New York City within the next ten years of our launch. This target can only be achieved by growing the sales at the forecasted rate. We also aim to balance the initial cost of the startup with earned profits by the end of the first year and open multiple stores by the end of five years in the New York City.

The keys to the success of achieving our target are as follows:

• Comprehensive planning of ‘everything’
• Hiring the best staff for operations
• Respecting our customers and making sure that they get what they want in the least time

Company Summary

3.1 company owner.

EasyShop will be owned by the Spencers, one of the richest families in the United States. Spencers are already operating a chain of fast food restaurants in North America but it was until this year that they have decided to enter the retail industry as well. The venture will be completely financed by the family while it will be led and operated by Doug Spencer.

Mr. Spencer is the eldest son of Ronald Spencer, the head of the family, and has been associated with the family business for the last 20 years after doing his Masters in Business Administration from the Harvard University. Mr. Spencer will be the General Manager of the business and will be assisted by his friend Carl John. John has served in multiple executive positions in various retail giants such as Wal-Mart, 7-Eleven, and Costco. For the last 6 years, John was serving in 7-Eleven as the Director Operations of the New York City.

3.2 Why the Business is being started

This business will basically provide a gateway for the Spencer family to enter the massive retail industry of the United States. Ronald had been planning this venture for a long time as it was undoubtedly the best way to invest the family’s wealth and profit earned via restaurants.

3.3 How the Business will be started

EasyShop will be initially launched as an open convenience store in the Manhattan borough of the New York City. A 15,000 square feet place has already been acquired on lease in the center of the main commercial district of downtown Manhattan. The place was formerly used as a furniture display showroom so a contracting firm has been hired to turn the place into a convenience store. A law firm, Wigdor LLP, has also been contracted for getting the permits and licenses from the city’s administration.

Spencer’s convenience store startup will be unique in many ways. It will remain open 24-7 and will be operated and managed by three shifts of workers with each shift working a standard eight hours a day. Mr. Spencer has planned everything about his business including the required equipment and inventory, and has hired experts from various fields to help him craft a detailed map about it. The financial experts have forecasted following costs for expenses, assets, investment, and loans for the Start-up.

The detailed start-up requirements, start-up funding, start-up expenses, total assets, total funding required, total liabilities, total planned investment, total capital and liabilities as forecasted by experts, is given below:

Services for customers

Being launched as one of the biggest convenience store business in the New York City, we plan to offer a huge number of products as well as services to our consumers. This diversity of products and services will be one of our primary competitive advantages over other competitors. We will provide every basic necessity of life to our customers under a single roof so that they don’t have to visit various stores in search of their needed goods. Some categories of the products offered by us include but are not limited to

• Meat – poultry, beef, lunch meat, pork
• Produce – fruits, vegetables
• Paper Goods – aluminum foil, sandwich bags paper towels, toilet paper
• Bread or Bakery products– sandwich loaves, tortillas, bagels, dinner rolls
• Baking Goods – cereals, pasta, mixes, flour, sugar
• Personal Care – shampoo, shaving cream, soap, hand soap
• Frozen Foods – waffles, vegetables, individual meals, ice cream
• Beverages – coffee, tea, juice, soda, drinks
• Canned or Jarred Goods – vegetables, spaghetti sauce, ketchup
• Dairy – cheese, eggs, milk, yogurt, butter
• Cleaners – all purpose, laundry detergent, dishwashing liquid and detergents
• Other – baby items, pet items, newspapers, magazines, batteries, greeting cards, lottery tickets

We will sell our products in the standard packaging sizes, quantity and quality as other as other convenience stores. We will sell the products of local as well as international brands such as Charmin, Stouffer’s, Frito-Lay, Jolly Green Coca-Cola, Giant etc. One of the biggest problems in opening a convenience store is to incorporate some innovation in your business to make it unique and better as compared to the existing and established businesses. Considering this aspect, we will also offer money transfer services and utilities bill payment services to our customers. Customers can also pre-book their goods by using our smartphone app. We will also provide home delivery services for online purchases to the nearby resident community. There will be no delivery charges for goods worth greater than or equal to $50.

Finally, we will offer ready-to-eat fast foods so that our customers can grab a bite despite their tight schedule.

Marketing Analysis of Convenience store business

The most important component of an effective convenience store business plan is its accurate marketing analysis that’s why Mr. Spencer acquired the services of marketing experts to help him through this phase. It is only after this stage that a good convenience store business plan could have been developed. After identifying the local market trends in the New York City, the marketing experts and analysts also helped him to select the best site for starting a convenience store business .

The success or failure of a convenience store totally depends upon its marketing strategy which can only be developed on the basis of accurate marketing analysis. There are four main steps to carry out an accurate marketing analysis which are to identify the current market trends of convenience store business, identify your target audience and potential customers, set out the business targets to achieve, and finally set the prices of your products and services. Marketing analysis is a must-do thing before you even think about how to start your own convenience store . It must be considered beforehand even if you are developing a small convenience store business plan .

Operational and Strategic Planning

5.1 market trends.

The convenience store industry is one of the few industries which have seen a constant increase in revenue along with the increase in business locations with time. The total sales from the US convenience store industry generated in 2015 amounted to more than $603 billion while the sales exceeded $680 billion by the end of 2016. The sales increase by approximately $80 billion within the course of one year. Although these stats include the sales of the fuels since most of the convenience stores in the US primarily provide gas services but still merchandise makes a major chunk of these stats. As per other services provided by the convenience stores, the weekly wire transfers in 2015 were more than 5800.

The convenience store industry is subdivided according to the major categories of products it provides with the biggest being food service. Foodservice sales are growing to become the convenience store’s most profitable category, contributing 21.4% of sales as of 2016. Similarly, fresh fruits and vegetable sales (including salads and packaged products) also increased 10.3% to $362 million in 2014. The number of convenience stores has increased by 63% during the last three decades and, currently, they make up more than 34% of all retail outlets in the United States. After identifying these market trends, it is clearly evident that convenience store industry is always blooming and can be immensely profitable.

5.2 Marketing Segmentation

Our target market is the community living nearby at the 10 minutes’ drive from our store. The community consists of all types of people from varying backgrounds. As per the financial position, nearly half of the community has monthly income ranging from $40k to $50k while nearly 10% people have incomes even around $100,000. There are also a lot of working-class people who are extremely tight up with their busy routines and prefer to go to a place where they can find everything under a single roof.

For developing a good convenience store business model it was crucial to analyze the market segmentation of the future customers of our convenience store. A successful and efficient marketing strategy can only be developed after we completely know our potential customers. Our experts have identified the following type of target audience which can become the future consumers of our baby clothes:

The detailed marketing segmentation of our target audience is as follows:

5.1.1 Local Residents:

The first and the most numerous group of our customers will be the community living in the vicinity of our convenience store. These residents are financially stable and can become our potential customers of merchandise like food products and other accessories. These customers will also rely on us for money transfer and utilities bill payment facilities. This customer group will drive the most number of sales so our marketing strategy will be specifically built to attract this group towards us. Initially, we will also offer various promotional packages.

5.1.2 Working Class:

The second category includes the workers and employees who work in the businesses or offices located in the vicinity of our convenience store. Most of these workers have a tight routine and they prefer to get everything under a single roof as compared to visiting different stores. They want to shop as fast as they can without compromising on their busy schedule. Our convenience store is specifically designed while keeping such busy people in mind and the average time for shopping in our store will be around 3 to 4 minutes. Our ready-to-eat fast foods will always be ready for these people to pick up while on their way to their respective companies and offices.

5.1.3 Passers-by:

The third category includes those people who do not live or work near our convenience store but have come to the area for any business purpose or commercial activity. Most of the time these people need to pick some stuff for their homes while on the way to their respective destinations. They will also stop by us to grab some fast food or make some wire transfer. The detailed market analysis of our potential customers is given in the following table:

5.3 Business Target

We aim to become the best convenience store business of the New York City within next five years of our startup. Ronald Spencer aims to become one of the biggest convenience store chains in the New York City within the next ten years of our launch. Our main business targets to be achieved as milestones over the course of next three years are as follows:

• To achieve the net profit margin of $10k per month by the end of the first year, $15k per month by the end of the second year, and $25k per month by the end of the third year
• To balance the initial cost of the startup with earned profits by the end of the first year
• To open up two more stores by the end of three years, three more stores by the end of five years

5.4 Product Pricing

Product pricing is one of the most important factors in deciding the strategy for convenience store marketing . Selecting the price for products is a difficult task, especially for the startups, because one have to attract customers while yield profit at the same time. These two things cannot be achieved at the same time and the only way out is to select a compromised trade-off or balance between the two. After considering the market demands, we have priced all our products in the similar ranges as of our competitors except for some of our food products. Our food products of Spencer brand will be nearly 10% cheaper so as to attract customers toward us. The reason behind our pricing policy is to achieve the minimum attractive rate of return which would not be possible in case of offering our other products for low prices.

Great Work!!

Had the pleasure of working with Alex on a business plan for a new venture. The end result looks very professional. His communication is always prompt and he was very patient with my detailed requests. I would definitely work with this company in the future.

Like marketing analysis, sales strategy is also an important component of the business plan for a convenience store . After identifying the market trends, the market demand, and the potential customers of the startup, the next step is to develop an ingenious strategy to attract those customers toward us. Mr. Spencer carried out an extensive research about various marketing and advertising strategies being implemented on established grocery store business model before developing an effective sales strategy for EasyShop.

6.1 Competitive Analysis:

Convenience store industry is one of the biggest industries of the United States making up 34% of all retail stores located in the United States. There are over 150,000 convenience stores in the United States; likewise, there are hundreds of established convenience stores in the New York City that’s why we have a really tough competition ahead of us.

Considering this fact, we have already made preparations for entering the massive retail industry of the United States. Our biggest competitive edge over other competitors will be our mobile app which can be used to make payments, order the goods for home delivery, or pre-book the goods. By pre-booking the goods, you don’t have to spend time on searching for all the goods at the store as one of our salesmen will have already collected them for you to pick up on the way. We have strategically built this app to facilitate the ever-busy working class of the society.

Our second competitive edge will be the availability of everything, every time. Unlike other stores, we will make sure that our stock never runs out and everything our customers may need is available with us. We will provide all kind of goods as compared to conventional convenience stores. Finally, our customer service will be the best in town. We will treat every customer with utmost respect and make sure that our customers leave our stores with big smiles on their faces.

6.2 Sales Strategy

After carrying out a detailed grocery store industry analysis , our experts came up with the following brilliant ideas to advertise and sell ourselves.

• We will carry out a large-scale social media campaign for our advertisement.
• We will allow our customers to buy our products online through our Facebook page and mobile app. Customers can pay online, order or pre-book their required goods.
• We will offer various discounts and gifts on our products for the first month of our launch to encourage sales.

6.3 Sales Forecast

Considering our innovative app, the quality and availability of our products, and our unparalleled customer service, our sales pattern is expected to increase with years. By analyzing our market segmentation strategy, our experts have forecasted the following sales on a yearly basis which are summarized in the column charts.

The detailed information about sales forecast, total unit sales, total sales is given in the following table:

Personnel plan

The key to the success of a business is its careful planning in the initial stages. Just like the planning of other components, you must also prepare a personnel plan before you think about how to start a grocery store business . It is also an extremely important stage because success of any business significantly depends upon its employees. So you have to prepare a plan for the staff needed whether you are developing a convenience store business plan  for a small shop.

It is never easy to estimate the number and type of staff needed for a company before it is even launched therefore it is always better to seek the help of HR experts to get through this phase. Mr. Spencer acquired the services of experts to help him developed the following personnel plan for his company.

7.1 Company Staff

Mr. Spencer will act as the General Manager of the company while Carl John will serve as the Chief Executive Officer of the company. The company will initially hire following people in t:

• 1 Store Manager to manage the operations of the store
• 2 Administrators / Accountants to maintain financial records
• 4 Sales Executives responsible for marketing and discovering new ventures
• 10 Employees for operating and maintaining the store
• 2 Inventory Manager to manage the merchandise present in store and storage
• 1 Supply Chain Manager to purchase goods for the store
• 5 Drivers to transport products from storage to store and for delivering products to customers
• 4 Cleaners to keep the store clean at all times
• 1 Front Desk Officer to act as a receptionist
• 2 Security Officers

To ensure the best quality service, all employees will be selected through vigorous testing and will be trained for a month before starting their jobs.

7.2 Average Salary of Employees

The following table shows the forecasted data about employees and their salaries for next three years.

Financial Plan

After deciding the strategy and personnel plan of the company, the next step was to develop a detailed map about the financial projections covering all aspects of the company. Just like the planning of other aspects, you must also prepare a financial plan before you start thinking about how to start a convenience store business . The financial plan should craft a detailed map about the cost of startup, inventory, payroll, equipment, rent, utilities and how these costs will be covered with the earned profits. Before getting to think about how to start a convenience store, cost and profit analysis should be carried out.

Mr. Spencer hired experts to incorporate the financial aspect in the convenience store business plan . The financial plan outlines the development of the company over the next three years and is specifically developed to achieve both the company’s short-term and long-term objectives.

8.1 Important Assumptions

The company’s financial projections are forecasted on the basis of following assumptions. These assumptions are quite conservative and are also expected to show deviation but to a limited level such that the company’s major financial strategy will not be affected.

8.2 Brake-even Analysis

The following graph shows the company’s Brake-even Analysis.

The following table shows the company’s Brake-even Analysis.

8.3 Projected Profit and Loss

The following charts show the company’s expected Profit and Loss situation on the monthly and yearly basis.

8.3.1 Profit Monthly

The following graph shows the monthly profit, as forecasted by the company’s financial experts.

8.3.2 Profit Yearly

The following graph shows the yearly profit, as forecasted by the company’s financial experts.

8.3.3 Gross Margin Monthly

The following graph shows the monthly gross margin, as forecasted by the company’s financial experts.

8.3.4 Gross Margin Yearly

The following graph shows the yearly gross margin, as forecasted by the company’s financial experts.

The following table shows detailed information about profit and loss, and total cost of sales.

8.4 Projected Cash Flow

The following column diagram shows the projected cash flow.

8.5 Projected Balance Sheet

The following table shows detailed data about pro forma cash flow, subtotal cash from operations, subtotal cash received, sub-total spent on operations, subtotal cash spent. The following projected balance sheet shows data about total current assets, total long-term assets, total assets, subtotal current liabilities, total liabilities, total capital, total liabilities and capital.

8.6 Business Ratios

The following table shows data about business ratios, ratio analysis, total assets, net worth.

Download Convenience Store Business Plan Sample in pdf

OGS capital professional writers specialized also in themes such as florist business plan , business plan for a funeral home , skateboard business plan , donut shop business plan , beauty supply store business plan , boutique store business plan and many other business plans.

OGSCapital’s team has assisted thousands of entrepreneurs with top-rate business plan development, consultancy and analysis. They’ve helped thousands of SME owners secure more than $1.5 billion in funding, and they can do the same for you.

How to Start a Plumbing Business in 2024: A Detailed Guide

Vegetable Farming Business Plan

Trading Business Plan

How To Write A Textile Manufacturing Business Plan

Start a Vending Machine Business in 2024: A Detailed Guide

Oil and Gas Business Plan

Any questions? Get in Touch!

We have been mentioned in the press:

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Save my name, email, and website in this browser for the next time I comment.

Search the site:

Convenience Store Business Plan Template

If you want to start a convenience store business or expand your current one, you need a business plan.

Over the past 20+ years, we have helped over 7,000 entrepreneurs and business owners create business plans to start and grow their convenience stores.

Below are links to each section of your convenience store business plan template :

Next Section: Executive Summary >

Convenience Store Business Plan FAQs

What is the easiest way to complete my convenience store business plan.

Growthink's Ultimate Business Plan Template allows you to quickly and easily complete your Convenience store Business Plan.

Where Can I Get a Convenience Store Business Plan PDF?

You can download our Convenience Store business plan PDF  here. This is a business plan template you can use in PDF format.

What Is a Convenience Store Business Plan?

A business plan provides a snapshot of your convenience store as it stands today, and lays out your growth plan for the next five years. It explains your business goals and your strategy for reaching them. It also includes market research to support your plans.

Why Do You Need a Business Plan for a Convenience Store?

If you’re looking to start a convenience store or grow your existing convenience store you need a business plan. A business plan will help you raise funding, if needed, and plan out the growth of your convenience store in order to improve your chances of success. Your convenience store business plan is a living document that should be updated annually as your business grows and changes.

What Are the Sources of Funding for a Convenience store?

Convenience stores are usually funded through small business loans, personal savings, credit card financing and/or angel investors.

What Products Should You Include in Your Convenience Store?

Many aspects of your business plan for a convenience store hinge on the choice of products for the store to carry. Certainly, this should be based on the customers you seek to reach with your store. Here are some other considerations that should go into the choice of the product line.

Level of Variety

With a high level of product variety (a broad product line), your store may be sought out by more customers who may find what they need more often, on average, leading to increased revenues. However, this benefit carries with it increased storage costs for the additional inventory that isn’t placed directly on shelves, especially items which sell fast. The storage costs include the rent for storage space or a storage room at the store and all of the labor associated with tracking and finding items in storage. There is also a need for more shelf space which may require more display units and even a larger store and higher rent. With more items to track and constantly restock, as well as the difficulty in projecting sales for a specific item, there is a greater chance of stocking out on any specific item. In those cases, hopefully you carry similar items that a customer might buy as a substitute.

With low variety (a narrow product line), the costs associated with stock-outs, storage, and shelf space are reduced somewhat. However, you will turn away more customers who cannot find the exact item they are seeking and will not accept substitutes.

Pricing For Convenience

Convenience stores, focused on quick purchases to fill a specific customer need, whether it is to change a light bulb or solve a sugar craving, offer their convenience in the form of a smaller store by pricing at a premium to what a customer would pay in a larger store like a supermarket, chain drug store, or hardware store. Customers are willing to pay 10% more for an item (or even higher), for example, to avoid a longer wait in line and longer travel time to reach the larger store.

In choosing the products to carry, you must examine the cost of purchasing in low quantities and make sure you can price high enough to cover the higher unit cost you will incur over what a larger store might. Products that are too expensive to buy in low quantities will not be feasible for this reason, as there is a limit to the price you can charge and expect to sell the product at.

CONVENIENCE STORE BUSINESS PLAN OUTLINE

• Convenience Store Business Plan Home
• 1. Executive Summary
• 2. Company Overview
• 3. Industry Analysis
• 4. Customer Analysis
• 5. Competitive Analysis
• 6. Marketing Plan
• 7. Operations Plan
• 8. Management Team
• 9. Financial Plan
• 10. Appendix
• Convenience Store Business Plan Summary

Other Helpful Business Plan Articles & Templates

Convenience store business plan template + PDF

This guide introduces a state-of-the-art AI Business Plan Generator template, meticulously designed for entrepreneurs looking to initiate or expand their convenience store operation. It's crucial to highlight that the names and financial projections mentioned in this example are purely illustrative, created to showcase the strategic planning process. These examples are carefully constructed to illustrate how you can tailor your own AI-generated Convenience Store Business Plan to navigate unique obstacles and seize the opportunities within your convenience store endeavor.

For seamless customization, we provide a 'Convenience Store Business Plan PDF' for download. This document is vital for entrepreneurs committed to developing a compelling and effective strategy for launching or growing their convenience store. The 'AI Business Plan Generator' serves as a comprehensive resource, offering profound insights into the convenience store sector. It equips you with the essential tools for efficiently operating and expanding your convenience store business.

How this convenience store business plan sample was created

Create your tailored convenience store business plan effortlessly with our AI Business Plan Generator. Simply click 'Generate your business plan' and follow a series of targeted questions about your convenience store venture. Our advanced AI technology will analyze your inputs to craft a business plan that perfectly matches your convenience store's goals and needs. This streamlined and quick process usually completes in just 5-10 minutes, producing a detailed and well-organized plan. Our platform offers the ability to customize and refine your plan, ensuring it precisely reflects your unique vision for your convenience store. Upon completion, your plan is available for download, providing a clear and concise roadmap for launching and expanding your convenience store. Leverage our AI business plan generator, specially designed for convenience store enterprises, to enhance your strategic planning.

Generate your custom convenience store business plan in minutes!

Convenience store business plan sample, executive summary, business description, market research and analysis, swot analysis.

• Organizational Structure and Management Team

Products or Services

Marketing and sales strategy, operations plan, financial projections, risk analysis.

QuickStop Convenience Store, strategically nestled in the heart of Austin, Texas, embodies the simplicity and efficiency of modern convenience retail. Dedicated to providing an extensive range of products and services tailored to the fast-paced lifestyles of its patrons, QuickStop takes pride in its ability to offer quick and convenient solutions with a personalized touch. This Executive Summary encapsulates the essential components of our business plan, delineating the direction and future aspirations of QuickStop.

Our vibrant retail establishment caters to a diverse demographic, including a mix of local residents, commuting professionals, and transient customers seeking expedited purchasing experiences. This blend of consumers is central to our business model, which revolves around a comprehensive product assortment that includes snacks, beverages, tobacco products, lottery tickets, basic groceries, household items, and more. Supplementing our product offerings, QuickStop also provides value-added services such as ATM access, bill payments, mobile phone top-ups, and postage services, emphasizing the multifaceted nature of our operations.

QuickStop thrives amidst formidable competitors in the sector, such as national chains like 7-Eleven and Circle K, along with local entities CityMart Express and Neighborhood Mini Market. While these rivals bring brand recognition and widespread presence, QuickStop's differentiation lies in our commitment to community-centric engagement, premium customer service, and notably, adaptability—keys to winning the hearts and patronage of our customers.

Operating as a Limited Liability Company, QuickStop is steered by a robust management team with extensive industry-specific expertise. Samantha Lee, our General Manager, steers strategic planning with over a decade of experience in the sector. Operations Manager Alex Johnson guarantees efficiency in daily activities, while CFO Maria Gonzalez oversees our financial health. Additionally, Marketing Director David Singh is on the frontline, pioneering growth through innovative campaigns, and HR Manager Emily Wang ensures we have the best talent concentrated on delivering outstanding service.

Our marketing and sales strategy is multifaceted and deeply integrated with community engagement. We leverage social media, loyalty programs, and SEO to drive traffic while maintaining a firm pulse on seasonal trends and local alliances. Flyers and local ad spaces further solidify our footing in the Austin market.

At QuickStop, the operational workflow is fine-tuned to precision, maintaining meticulous quality control and inventory management protocols to ensure excellence at every transaction. Our supplier relationships, particularly with FreshGoods Inc. and SnackHaven Distributors, are strategically crafted to support a responsive and reliable inventory replenishment system.

Financially, QuickStop is positioned for prosperity, with sales forecasted to rise from $500,000 in the first year to $700,000 by year five. With projected net profits increasing from $50,000 to $120,000 over the same period, our robust business model anticipates sustainable growth. The financial projections are rooted in conservative estimations and lay out a roadmap for the financial trajectory of our enterprise.

However, we are cognizant of the challenges that lie ahead. Our risk analysis identifies potential market fluctuations, operational hurdles, and financial unknowns that could inhibit progress. To combat these, we have formulated comprehensive mitigation strategies and contingency plans, ensuring QuickStop remains resilient.

To conclude, QuickStop Convenience Store is positioned as a burgeoning business with a clear vision. Through a combination of strategic managerial oversight, customer-centric operational tactics, and a strong financial foundation, we are ready to carve a niche in the convenience store industry. QuickStop is not just a store but a hub for Austin's community—a testament to our dedication to delivering convenience and quality, day in and day out.

QuickStop Convenience Store is strategically situated in the bustling neighborhood of Austin, Texas, offering local residents and commuters a one-stop shop for their daily essentials. Our enterprise falls under the vibrant convenience store industry—a sector known for providing quick access to a range of everyday items along with additional services to cater to the fast-paced lives of consumers. This sector thrives on strategic locations, extended hours of operation, and a variety of products catering to immediate needs.

The inception of QuickStop Convenience Store was driven by a recognition of the opportunity within the community for timely and efficient access to goods and services that cater to various needs throughout the day. Established in 2018, QuickStop was founded with the purpose of providing residents with a friendly, neighborhood convenience store that not only offers a wide range of products but does so with exceptional customer service that makes every transaction feel personal and valued. Over the years, QuickStop has become a trusted name in the area, exhibiting steady growth and an expanding array of offerings.

Our mission is to be the leading local convenience store that consistently meets the daily needs of our customers with speed, convenience, and friendly service. We aim to offer a diverse range of high-quality products and supplementary services that make life easier and more enjoyable for our customers. We believe that convenience should not come at the cost of experience, which is why we strive to ensure that every customer leaves our store satisfied.

QuickStop Convenience Store operates as a Limited Liability Company (LLC), ensuring a flexible business structure that shields its members from personal liability while allowing for the efficient management and distribution of profits. This legal structure is pivotal as it aligns with our goals of growth and adaptability, providing the protections and framework necessary for long-term sustainability and scalability.

Looking at the long-term potential of QuickStop Convenience Store, we are poised to become a cornerstone establishment in our local area and potentially in neighborhoods beyond. The convenience store industry is exceptionally robust and continues to expand as the modern consumer seeks more accessible and immediate solutions for their purchasing needs. With a focus on expanding product lines, integrating technology for better service provision, and maintaining a connection with the community, QuickStop is situated perfectly to capitalize on existing market trends.

Our long-term objectives include deepening our understanding of customer preferences through engagement and feedback systems. We aim to leverage this information to tailor our inventory and services specifically to the evolving needs of our customer base. In addition, the potential introduction of private label goods and e-commerce components also presents opportunities for growth. Innovation in product offerings and accessibility, such as the adoption of online ordering and delivery services, stands as a promising avenue for QuickStop's expansion and increased market share.

By maintaining vigilance on industry trends and customer demands, QuickStop Convenience Store is committed to proactive growth and continuous improvement in all aspects of our operations. We believe that with our customer-centric approach, adaptive business model, and dedication to a high-quality shopping experience, QuickStop will not only remain relevant but thrive as a leading convenience store in our community and beyond into the future.

The convenience store industry is a major segment of the retail sector characterized by its capability to meet the immediate daily needs of consumers seeking quick, convenient shopping experiences. This industry includes establishments that primarily retail a range of merchandise like snacks, beverages, tobacco, and grocery items without the depth of assortment typically found in supermarkets. The industry is witnessing a rise in demand for healthier snacks, ready-to-eat meals, and specialty beverages. Notably, there is an increasing integration of technology for streamlining in-store operations and enhancing customer experiences through self-checkout systems and digital loyalty programs.

As of recent analysis, the industry holds a significant market size with an annual growth rate averaging approximately 2-3% over the past five years. This growth is being sustained by consumers' growing preference for quick service and the rising trend of small basket shopping. The industry is expected to maintain its growth, propelled by economic stability and the continuous need for convenient shopping options.

The target market for QuickStop Convenience Store encompasses local residents and commuters within the vicinity, ranging in age from 18 to 55 years old, which forms a diverse demographic spectrum including students, professionals, and blue-collar workers. The local consumer base is estimated at around 25,000 individuals with a growth potential pegged to community expansion and urban development plans. These consumers exhibit a need for on-the-go products, with convenience playing a pivotal role in their purchasing habits.

Market demands are primarily driven by the increasing pace of life that leaves less time for traditional shopping experiences. Consumers are leaning heavily towards grab-and-go foods, quality coffee offerings, and accessible essential items for unplanned or last-minute needs. An emerging market trend is a preference for local and artisan products, which suggests consumers are becoming more discerning and value-driven in their quick purchase decisions.

Patterns in the industry underscore the importance of location, store layout, and product mix. Recent trends indicate a significant upswing in the sale of premium snack items and organic products. Moreover, there is a notable shift towards digital and mobile payment methods with increased consumer expectations for payment convenience and transaction speed.

Our direct competitors include high-profile national chains such as 7-Eleven and Circle K, which boast extensive networks and economies of scale, providing them with notable strengths including brand recognition and a broad product range with competitive pricing. Their weaknesses often lie in a perceived lack of personalized service and less focus on local product offerings. Other competitors include smaller local enterprises like CityMart Express and Neighborhood Mini Market, whose strengths are their community-focused positioning and agility. Yet, their weaknesses can be in the form of limited marketing resources and lesser-known brands. Market share among competitors is generally driven by location advantage, product variety, and price competitiveness.

QuickStop Convenience Store must navigate potential barriers upon entry, which include high start-up costs associated with securing prime retail locations and the establishment of a robust supply chain. Additionally, stiff competition from established chains, adherence to regulatory requirements, and the need for effective marketing strategies to compete with well-known brands are hurdles to overcome. Overcoming these barriers requires diligent market analysis, strategic partnerships, astute financial planning, and the development of a strong local brand identity to differentiate ourselves from larger chains while aligning our offerings to the needs and demands of our target market.

Organizational Structure and Management

The organizational structure of QuickStop Convenience Store is designed to ensure both operational efficiency and customer service excellence. The store operates with a clear and functional hierarchy, reflected in an organizational chart which outlines roles from management to frontline employees. At the top of this hierarchy is the General Manager, who oversees all operations and reports to the LLC members. Beneath the General Manager are the Operations Manager, Chief Financial Officer, Marketing Director, and HR Manager. These managers lead their respective departments and are supported by assistant managers, clerks, and staff who handle day-to-day operations.

The management team comprises highly skilled professionals with robust backgrounds in retail and business management. Samantha Lee, serving as the General Manager, holds a Bachelor of Business Administration and brings over ten years of retail management experience. She is responsible for the overall performance of the store, leading strategic planning, and ensuring that business objectives are met. Alex Johnson, the Operations Manager, has a Diploma in Retail Management and seven years of experience in convenience store operations. His responsibilities include overseeing the day-to-day running of the store operations, inventory management, and ensuring that all functions are carried out efficiently.

Maria Gonzalez acts as the Chief Financial Officer, a Certified Public Accountant with five years of experience in financial planning and analysis specifically in the retail sector. She manages QuickStop's finances, including budgeting, accounting, and financial reporting. The Marketing Director, David Singh, with a Master’s in Marketing and eight years of experience, is tasked with handling the store's marketing efforts, branding, and customer outreach to drive sales and build brand loyalty. Emily Wang, the HR Manager with a Bachelor's in Human Resources and a certified PHR, is responsible for human resources management, including recruitment, training, and compliance with labor laws.

Currently, the store is staffed by two full-time managers, eight clerks who work in shifts to provide constant coverage during store hours, and two part-time staff for the weekends and peak times. As the business grows, QuickStop will require additional clerks and possibly another assistant manager to maintain the desired level of customer service and handle increased operational workload.

Human resources policies at QuickStop Convenience Store prioritize fair employment practices, employee development, and a positive work environment. The store follows an equal opportunity employment policy, provides comprehensive training programs, and offers competitive wages and benefits to attract and retain high-quality staff. QuickStop ensures compliance with all employment laws and emphasizes the importance of health and safety in the workplace. Acknowledging the critical role of employees in the store’s success, regular performance reviews and feedback sessions are conducted to foster professional growth and job satisfaction.

The company also engages external advisors and consultants for specialized advisory when needed. A local retail business consultant assists with optimizing store layout and product placement strategies. An accounting firm is retained for annual audits and complex tax matters, and a legal firm advises on compliance, licensing, and corporate governance issues. These relationships guarantee that QuickStop maintains high standards and updated industry practices in all its operations.

In conclusion, QuickStop Convenience Store's organizational structure and management are thoughtfully designed to ensure the business operates efficiently, responds adeptly to market demand, and lays a solid foundation for future growth. With a clear hierarchy, a strong management team, a plan for staffing needs, and systems for human resource management, QuickStop is well-equipped to achieve its strategic goals and serve the community effectively.

QuickStop Convenience Store offers a diverse range of products and services meticulously tailored to meet the basic and instant needs of our customers. Our product portfolio includes an assortment of snacks such as chips, candies, and chocolates, various types of beverages including sodas, juices, and energy drinks, and a selection of alcoholic drinks, where permitted by licensing laws. We stock basic grocery items like bread, milk, and eggs, alongside household necessities such as cleaning supplies, toiletries, and over-the-counter medications. For customers seeking immediate gratification, we provide ready-to-eat foods like hot dogs, sandwiches, and pastries. Additional services include lottery ticket sales, an ATM, bill payment options, mobile phone top-ups, and the availability of postage stamps, all catering to the convenience of our customers.

Our unique selling points center on providing a one-stop-shop experience with quick and seamless transactions. In contrast to larger supermarkets, QuickStop offers a more personal shopping encounter with the convenience of avoiding long lines, making it an ideal spot for quick in-and-out shopping. The competitive advantage lies in our extended hours of operation, catering to early birds and night owls alike when most other retailers are closed.

Currently, QuickStop is in the operational and expansion phase. We plan to continually assess and evolve our product offerings based on consumer trends and feedback, ensuring that we meet and exceed our customers' expectations. Future plans involve the potential introduction of organic and locally-sourced products to meet growing demand for health-oriented and community support-focused offerings. The development of a QuickStop branded line of products is also being considered to enhance customer loyalty and promote a unique store identity.

In terms of intellectual property, QuickStop utilizes trade dress protection for the distinctive design and appearance of our store interiors. Additionally, should we embark on creating our own branded products, we will pursue the necessary trademark registrations to protect our brand and proprietary items securely.

Our production process for proprietary ready-to-eat foods involves strict adherence to health and safety regulations, with all food items prepared fresh daily using quality ingredients. The process is designed for efficiency, ensuring that customers always have access to freshly made snacks and meals. Non-food items arrive pre-packaged from our variety of suppliers and are stocked promptly on our shelves for immediate sale.

Supplier relationships are a critical component of QuickStop’s operational model. We partner with a blend of local producers and national distributors to ensure a steady supply of inventory. FreshGoods Inc. is our primary supplier for perishable grocery items due to their commitment to freshness and prompt delivery services. SnackHaven Distributors is our key partner for snack products, offering a wide range and competitive wholesale pricing. We also work closely with several local bakeries and food producers to source our ready-to-eat items, ensuring that we support local businesses while providing our customers with the highest quality foods.

Overall, QuickStop Convenience Store’s current product and service offerings are aligned with market needs, with plans in place to expand and innovate as customer preferences evolve. Our relationship with suppliers ensures a consistent supply of high-quality products, and our store remains dedicated to maintaining the exceptional service that our customers have come to expect. The pursuit of distinctive products and the development of a proprietary line will further establish QuickStop as a leader in the convenience store sector.

QuickStop Convenience Store's marketing and sales strategies are devised to attract and retain a loyal customer base while maximizing revenues and market share within the Austin neighborhood and its surrounding areas. Our approach is multifaceted, encompassing targeted advertising, strategic sales initiatives, competitive pricing, and excellent customer service.

Our marketing strategy utilizes a combination of traditional and digital media to reach a broad spectrum of customers. We leverage the power of social media platforms such as Facebook and Instagram to create targeted campaigns that resonate with our demographic. Local search engine optimization (SEO) is crucial in ensuring that QuickStop appears prominently in search results when potential customers are looking for convenience store options nearby. Our presence on Google Maps and other navigational apps is optimized for maximum visibility, facilitating ease of access for mobile users on the go.

To amplify brand awareness, local community events sponsorship and participation are part of our outreach efforts. This not only enhances our reputation as a community-oriented business but also allows us to network directly with potential customers in less formal settings. In-store marketing employs clear signage for promotions and utilizes point-of-sale displays to encourage impulse buys. Seasonal promotions and discounts create buzz and increase foot traffic during peak shopping seasons.

Our sales strategy focuses on providing a seamless, quick transaction experience. This is supported by a well-trained sales team knowledgeable about the product range and able to rapidly assist customers in finding items, providing product information, and answering queries. Employees are trained to upsell when opportunity arises, such as suggesting complementary products. We also conduct periodic sales training to ensure our team is adept at handling various customer scenarios and up-to-date with new promotions.

The pricing strategy at QuickStop Convenience Store entails maintaining competitive pricing while offering exceptional value. We conduct regular competitive analyses to ensure our prices are in line with market expectations without compromising profitability. Promotional pricing and bundle deals are employed to increase sales volume, particularly for high-margin items or overstocked products.

Distribution channels include in-store purchasing as the primary channel, but we are exploring the introduction of an online ordering system with local delivery options, aligning with the trend towards e-commerce. This augmentation of our distribution strategy would appeal to tech-savvy customers and those with mobility constraints.

Promotion and advertising efforts are carefully planned throughout the year. We allocate budget for social media advertising, distribute flyers in local high traffic areas, and place ads in community publications. Strategic in-store promotional campaigns, such as "deal of the day" or "happy hour discounts," incentivize repeat visits. Moreover, we plan to introduce a loyalty program that rewards frequent customers with discounts and exclusive offers, encouraging regular patronage.

Customer service is paramount at QuickStop, and our policies reflect a commitment to exceed customer expectations. Staff are empowered to address and resolve customer complaints promptly and efficiently. We also implement a satisfaction guarantee on our house-prepared food items to ensure customers feel confident in their purchases. Feedback is actively solicited through in-store and online channels, demonstrating our dedication to listening to and acting upon the input of our clientele.

In sum, QuickStop Convenience Store’s comprehensive marketing and sales strategy, encompassing targeted advertising, competitive pricing, expanded distribution, robust promotions, and uncompromising customer service, is designed to foster growth by attracting new customers, retaining existing ones, and ensuring all receive the convenient and pleasant shopping experience they value.

The Operations Plan of QuickStop Convenience Store outlines the essential processes and systems in place that allow us to provide consistent, high-quality service and products to our customers. Our operational workflow is designed for efficiency, ensuring that daily business activities from opening to closing are executed effectively to meet customer demand.

Daily operations commence before sunrise with our opening team preparing the store for the day. This includes stocking shelves, ensuring cleanliness throughout the store, and preparing fresh food items for our ready-to-eat section. Throughout the day, clerks engage in customer service, manage checkouts, restock items as necessary, and maintain the overall appearance and safety of the store. Our closing team conducts end-of-day cleaning, accounts for inventory, and prepares the store for the following day.

The service delivery process is expedited by clearly defined roles and responsibilities. For food items, we follow a standard process that includes the selection of quality ingredients, adherence to food safety standards during preparation, packaging, and compliance with expiration management. Non-food items are received from suppliers, logged into our inventory system, and promptly placed on the shelves or designated storage areas.

Quality control measures are vital to our operation. We have established protocols to regularly inspect the quality of products received and monitor the freshness of items on the shelves. Food preparation areas are subject to daily sanitation audits, and employees must complete regular food handling and safety training. Customer feedback is also an essential part of our quality control as it provides firsthand insight into their experience and the quality they perceive.

Inventory management is streamlined through the use of an automated tracking system. This system enables us to monitor sales patterns and stock levels effectively, ensuring optimal inventory turnover and minimizing waste. Automatic reordering thresholds are set for high turnover items, and a bi-weekly review of inventory is conducted to adjust ordering according to demand fluctuations and seasonal variations.

Regarding supply chain management, QuickStop maintains strong relationships with a mix of local and national suppliers to ensure a continuous supply of products. We have negotiated terms that allow for flexible ordering, taking into consideration the lead times and delivery schedules to prevent stockouts. Our approach includes regular evaluations of supplier performance, ensuring that they meet our standards for timely delivery and product quality.

QuickStop’s facilities maintain a layout designed for convenience and speed of service, with a flow that naturally guides customers through the store. The equipment needs are continuously assessed, ensuring that all machinery, such as cash registers, refrigeration units, and food preparation equipment, are functioning efficiently. The store is equipped with surveillance systems for security purposes and positioned to provide coverage across the store, both indoors and outdoors. The facility also features storage areas strategically located to maintain organization and accessibility for employees restocking inventory.

Our operation plan exists as a living document, hyper-aware of the changing needs of the business and our customers. As QuickStop Convenience Store grows, we are prepared to upscale our operations, incorporate technology such as self-checkout machines, and refine our processes to ensure that we not only meet but exceed market demands and customer expectations. The agility and dedication embedded in our operations plan underscore our commitment to offering outstanding convenience, service, and product availability.

The Financial Projections section of QuickStop Convenience Store's business plan illustrates our expectation of financial performance over the next three to five years, outlining a detailed forecast that includes sales, profit and loss, cash flow, balance sheet, and a breakeven analysis. These projections are based on historical data, current market dynamics, competitive landscape, and projected growth of the convenience store industry.

Sales Forecast:

Over the next five years, we anticipate consistent growth in sales driven by the introduction of new product lines, the implementation of marketing strategies, and expanding customer base. Our sales forecast is as follows:

- Year 1: $500,000 - Year 2: $550,000 - Year 3: $600,000 - Year 4: $650,000 - Year 5: $700,000

This growth trajectory takes into account the increasing average transaction size and the expected rise in foot traffic due to local population growth and enhanced store visibility.

Profit and Loss Projection:

Our projected profit and loss accounts for direct costs of goods sold, operating expenses such as wages, utilities, insurance, marketing, and administrative expenses. Net profit is expected to improve as sales increase and optimized operational efficiencies take effect:

- Year 1: Net Profit of $50,000 - Year 2: Net Profit of $65,000 - Year 3: Net Profit of $80,000 - Year 4: Net Profit of $100,000 - Year 5: Net Profit of $120,000

The profit margin is anticipated to grow gradually as brand recognition strengthens and customer loyalty increases.

Cash Flow Projection:

Our cash flow projections indicate that the store will maintain adequate liquidity to sustain operations and fund growth initiatives. Initial capital investments and a business line of credit serve as buffers for managing inventory and covering any unforeseen costs. Positive net cash flows are projected by the first year end:

- Year 1: Net Cash Flow of $20,000 - Year 2: Net Cash Flow of $30,000 - Year 3: Net Cash Flow of $50,000 - Year 4: Net Cash Flow of $70,000 - Year 5: Net Cash Flow of $90,000

Balance Sheet Projection:

Assets are expected to grow along with the business, including increases in inventory and potential capital investments into store fixtures and technology. Liabilities, largely comprising accounts payable and the line of credit, will be managed prudently to maintain a healthy debt-to-equity ratio.

Break-even Analysis:

The breakeven point, where total revenue equals total expenses, is projected to occur within the first year of operation. We anticipate annual fixed costs to be approximately $450,000, with a forecasted average margin of about 30%. This margin will result in a breakeven sales level of around $480,000, which we expect to exceed within the first year, confirming the viability of QuickStop Convenience Store.

Financial Assumptions and Considerations:

The financial projections are based on several assumptions:

- A steady inflation rate not exceeding 2.5% per annum. - Consistent consumer spending within the convenience store sector. - No significant economic downturn affecting local consumer spending habits. - An increase in sales following the introduction of loyalty programs and marketing efforts.

Considerations also include potential market disruptions and competitive actions which may necessitate adjustments to our pricing or product offerings. Investment in marketing and store enhancements may increase expenses in the short term but are expected to generate long-term gains. Additionally, we will allocate funds to reserve for unforeseen events to ensure financial stability.

Together, these financial projections and underlying assumptions are employed to manage expectations, steer strategic decisions, and secure the financial health and growth prospects of QuickStop Convenience Store.

The success of QuickStop Convenience Store is contingent upon effective identification and management of potential risks that could impact our operations. Our risk analysis considers various uncertainties across market, operational, and financial domains, and outlines prudent measures to mitigate these risks and contingency plans to address potential adverse scenarios.

Identification of Potential Risks:

Market Risks:

- Economic Downturns: A decline in the economy can reduce consumer spending and affect sales volume. - Competition: New entrants or more aggressive strategies from existing competitors could erode our market share. - Technological Disruption: A failure to keep pace with retail technology could lead to a competitive disadvantage. - Changes in Consumer Preferences: An inability to adapt to changing tastes and preferences can result in lost sales.

Operational Risks:

- Supply Chain Disruptions: Unforeseen events such as natural disasters or global pandemics could interrupt our supply chain. - Employee Turnover: High levels of staff turnover can lead to increased costs and a decline in service quality. - Equipment Failure: Malfunctions or breakdowns can disrupt store operations. - Security Breaches: Theft, shoplifting, and cyberattacks pose risks to assets and information.

Financial Risks:

- Cash Flow Shortages: Insufficient liquidity could hamper the business’s ability to meet its obligations. - Cost Overruns: Unexpected increases in operational costs could affect profitability. - Interest Rate Fluctuations: Changes in interest rates could increase the cost of borrowing.

Risk Mitigation Strategies:

To mitigate market risks, we implement thorough market research to stay ahead of trends. We conduct regular competitive analysis to adjust our strategies promptly. Aggressive marketing and loyalty programs are used to retain existing customers and attract new ones.

Operational risks are circumvented through a robust supply chain featuring multiple suppliers to prevent bottlenecks, fostering a positive workplace to retain employees, maintaining equipment regularly, and employing stringent security measures, including surveillance systems and employee training on loss prevention.

Financial risks are mitigated by maintaining a strict budget, monitoring cash flow projections closely, and managing a cash reserve for emergencies. To buffer against interest rate changes, we seek to lock in favorable rates for any required loans.

Contingency Plans:

Our contingency plans are designed to ensure business continuity under various adverse scenarios:

- Economic Downturns: We plan to increase promotions and introduce budget-friendly product lines to maintain sales volume. - Competition: Continual service and product enhancements and diversification to stay competitive. - Supply Chain Disruptions: Alternative local suppliers and stockpiling of non-perishable high-turnover items will be used to manage supply risks. - Employee Turnover: Cross-training employees and maintaining an active pool of qualified candidates to fill vacancies rapidly.

Insurance and Legal Considerations:

Insurance protection forms a critical part of risk management. QuickStop Convenience Store maintains comprehensive insurance coverage, including general liability, property insurance, workers' compensation, business interruption insurance, and cyber liability insurance to protect against a range of potential threats. Additionally, we ensure all business activities comply with federal, state, and local laws—particularly those concerning licensing for food and alcohol sales, employment practices, and health and safety regulations.

In summary, by identifying risks across various spectrums and setting mitigation and contingency measures, QuickStop Convenience Store not only prepares to handle challenges but also positions itself to adapt and thrive even under difficult circumstances. Legal compliance and appropriate insurance safeguards further shield the business from unforeseen liabilities, fortifying its resilience in the face of risks.

More business plan templates

Gym business plan

Insurance agency business plan

Moving company business plan

Convenience Store Business Plan [Sample Template]

By: Author Tony Martins Ajaero

Home » Business Plans » Wholesale & Retail

Are you about starting a convenience store? If YES, here is a complete sample convenience store business plan template & feasibility study you can use for FREE .

There are some folks who may not have the financial muscle to buy things in bulk. This is exactly one of the reasons why retail stores are in existence. This is one business that people have continued to delve into it. It is also true that the needs of the people are being met on a daily basis.

Also, it is no doubt that there is a good return on investment in this trade. Here is a business plan template that you may want to use to tweak yours;

A Sample Convenience Store Business Plan Template

Industry overview.

One of the easy to enter and thriving business line that an entrepreneur how is looking towards starting a business of his or her own is to go into retailing business. The retail business is indeed a wide business of which convenience store business falls under.

Simply put, a convenience store is usually a small store that stocks a wide range of everyday items that are used in households.

It is common to find commodities such as groceries, soft drinks, snack foods, candy, toiletries, tobacco products, and even call cards, newspapers and magazines et al. Some convenience stores even go as far as securing license to retail alcoholic drinks such as liquors, spirits, beers and wines et al while some secure license to operate a mobile money center or a money transfer center.

Starting a convenience store business is just like starting any other retailing business- it will require start – up capital(money), planning (feasibility studies, market survey, budgeting), and of course time. Convenience stores have become an essential part of our everyday lives.

No doubt, the items that are sold in convenience stores are in demand all over the world, making them a good and profitable business to start.

If you are considering starting this type of business, then you must hunt for the right location; with the right location, items in stock, and good pricing structure, you can start making profit as soon as possible after opening your convenience store.

Basically, a convenience store does not necessarily need to be part of a gas (petrol) station chain of business. As a matter of fact, it is common to find convenience stores located alongside a busy road, in a busy community, in an urban area, or near a railway or railroad station or other transport hub.

In some countries like the united states, United Kingdom and France et al, convenience stores are known to be opened 24 hours a day and 7 days a week.

The convenience store industry is indeed a very large industry and pretty much thriving in all the parts of the world. Statistics has it that in the United States of America alone, there are about 40,849 legally registered convenience stores responsible for employing about 140,238 employees and the industry rakes in a whooping sum of $28bn annually.

It is important to state that, the top convenience store chains in the U.S. account for just less than 30.0 percent of sales, and no single operator has control over the pricing trend , advertising trend, distribution model or customer loyalty et al in the Industry.

Over the years, convenience stores have experienced tremendous growth in all cities in the United States of America. In response to the ever growing demand for convenience and time saving options, convenience store owners have opened additional stores thereby creating chains of stores across different cities.

They are always ready to expanded into new markets and of course adapt to the changing trend in consumer tastes and increase sales.

Over and above, the convenience store industry is a profitable industry and it is open for any aspiring entrepreneur to come in and establish his or her business; you can chose to start on a small scale in a street corner like the average mom and pop business or you can chose to start on a large scale with several outlets (chains of stores) in key cities.

Executive Summary

Bee & Jay Convenience Store™ is a neighborhood convenience store that will be located in a centralized area between a residential neighborhood and a busy business district in downtown Los Angeles, California. We conducted our feasibility studies and market survey and we came to the conclusion that Los Angeles is the right location for us to launch our convenience store.

We are in the convenience store business to make profits at the same to give our customers value for their money and time whenever they patronize us. We want to give people who patronize our convenience store the opportunity to choose from a wide range of both locally and imported quality items from different manufacturing brands at highly affordable prices

We are aware that there are several small convenience stores and chains of convenience stores all around Los Angeles, which is why we spent time and resources to conduct our feasibility studies and market survey so as to enable us locate the business in an area that will support the growth of the business and also for us to be able offer much more than our competitors will be offering.

We ensured that our facility is easy to locate and our outlet is well secured and equipped with the various payment of options available in the U.S. Beyond retailing quality and affordable items in our convenience store, will ensure that our customer care is second to none in the whole of Los Angeles – California.

We know that our customers are the reason why we are in business which is why we will go the extra mile to get them satisfied and get what they are looking for whenever they visit our convenience store and also to become our loyal customers and ambassadors in and around our neighborhood.

Bee & Jay Convenience Store™ will ensure that all our customers are given first class treatment whenever they visit our store. We have a CRM software that will enable us manage a one on one relationship with our customers no matter how large the numbers of our customer base may grow to.

We will ensure that we get our customers involved in the selection of brands that will be on our racks and also when making some business decisions that will directly or indirectly affect them.

Bee & Jay Convenience Store™ is owned by Mrs. Bella Brown – Jacobson and family. She has successfully managed several retailing business both in Los Angeles and New York prior to opening her own convenience store. She will run the business alongside her immediate family members.

Our Products

Bee & Jay Convenience Store™ is going to operate a standard and registered neighborhood convenience store that will retail a wide range of items from both locally manufacturers and international manufacturers just like any other registered and standard convenience store in the United States and in any part of the world.

Aside from retailing items, we will secure license to carry out money transfer and mobile money services. We are in the convenience store business to make profits and give our customers value for their money. These are some of the products that we will retail in our convenience store;

• Soft drinks
• Toiletries,
• Newspapers and magazines
• Tobacco products
• Food service
• Packaged beverages
• Candy and snacks
• Non – alcoholic beverages
• Other Related Items and services (Mobile money outlets and money transfer services)

Our Mission and Vision Statement

• Our vision is to establish a one stop convenience store in Los Angeles – California and in other cities in the United States of America.
• Our mission is to establish a convenience store business that will make available a wide range of household needs (items) from top brands at affordable prices to the residence of Los Angeles – California and other cities in the United States of America where we intend opening our outlets and selling our franchise.

Our Business Structure

Bee & Jay Convenience Store™ do not intend to start a convenience business like the usual mom and pop business around the street corner; our intention of starting a convenience store business is to build a standard convenience store that will be a one – stop shop for household needs which is why we will ensure that we put the right structure in place that will support the kind of growth that we have in mind while setting up the business.

We will ensure that we only hire people who are qualified, honest, customer centric and are ready to work to help us build a prosperous business that will benefit all the stake holders (the owners, workforce, and customers).

As a matter of fact, profit-sharing arrangement will be made available to all our management staff and it will be based on their performance for a period of five years or more especially when we start selling our franchise or running chains of convenience stores.

In view of that, we have decided to hire qualified and competent hands to occupy the following positions;

• Chief Executive Officer (Owner)
• Store Manager

Merchandize Manager

Sales and Marketing Manager

Information Technologist

• Accountants / Cashiers

Job Roles and Responsibilities

Chief Executive Officer – CEO (Owner):

• Increases management’s effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities.
• Creating, communicating, and implementing the organization’s vision, mission, and overall direction – i.e. leading the development and implementation of the overall organization’s strategy.
• Responsible for fixing prices and signing business deals
• Responsible for providing direction for the business
• Creates, communicates, and implements the organization’s vision, mission, and overall direction – i.e. leading the development and implementation of the overall organization’s strategy.
• Responsible for signing checks and documents on behalf of the company
• Evaluates the success of the organization

Store Manager:

• Responsible for managing the daily activities in the store
• Ensure that the store facility is in tip top shape and conducive enough to welcome customers
• Maintains office supplies by checking stocks; placing and expediting orders; evaluating new products.
• Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Defines job positions for recruitment and managing interviewing process
• Carries out staff induction for new team members
• Responsible for training, evaluation and assessment of employees
• Interfaces with third – party providers (vendors)
• Control the sales floor inventory
• Ensures that goods and products are properly arranged
• Supervises the entire sales staff and workforce
• Any other duty as assigned by the CEO
• Manage vendor relations, market visits, and the ongoing education and development of the organizations’ buying teams
• Help to ensure consistent quality of liquors, wines and beers on our rack
• Responsible for the purchase of wines, beers and liquors for the organizations
• Responsible for planning sales, monitoring inventory, selecting the merchandise, and writing and pricing orders to vendors
• Ensures that the organization operates within stipulated budget.
• Manage external research and coordinate all the internal sources of information to retain the organizations’ best customers and attract new ones
• Model demographic information and analyze the volumes of transactional data generated by customer purchases
• Identify, prioritize, and reach out to new partners, and business opportunities et al
• Responsible for supervising implementation, advocate for the customer’s needs, and communicate with clients
• Develops, executes and evaluates new plans for expanding increase sales
• Documents all customer contact and information
• Represents the company in strategic meetings
• Helps to increase sales and growth for the company
• Manage the organization website
• Handles ecommerce aspect of the business
• Responsible for installing and maintenance of computer software and hardware for the organization
• Manage logistics and supply chain software, Web servers, e-commerce software and POS (point of sale) systems
• Manages the organization’s CCTV
• Handles any other technological and IT related duties.

Accountant / Cashier

• Responsible for preparing financial reports, budgets, and financial statements for the organization
• Provides managements with financial analyses, development budgets, and accounting reports; analyzes financial feasibility for the most complex proposed projects; conducts market research to forecast trends and business conditions.
• Responsible for financial forecasting and risks analysis.
• Performs cash management, general ledger accounting, and financial reporting
• Responsible for developing and managing financial systems and policies
• Responsible for administering payrolls
• Ensuring compliance with taxation legislation
• Handles all financial transactions for the organization
• Serves as internal auditor for the organization

Client Service Executive

• Ensures that all contacts with customer (e-mail, walk-In center, SMS or phone) provides the client with a personalized customer service experience of the highest level
• Through interaction with customers on the phone, uses every opportunity to build client’s interest in the company’s products and services
• Manages administrative duties assigned by the store manager in an effective and timely manner
• Consistently stays abreast of any new information on Bee & Jay Convenience Store™ products, promotional campaigns etc. to ensure accurate and helpful information is supplied to our customers when they make enquiries
• Responsible for cleaning the store facility at all times
• Ensure that toiletries and supplies don’t run out of stock
• Cleans both the interior and exterior of the store facility
• Any other duty as assigned by the restaurant manager.

SWOT Analysis

Our intention of starting just one outlet of our convenience store in Los Angeles – California is to test run the business for a period of 2 to 4 years to know if we will invest more money, expand the business and then open other chains of convenience stores all over California and perhaps also sell franchise through the United States of America and Canada.

We are quite aware that there are several convenience stores all over Los Angeles and even in the same location where we intend locating ours, which is why we are following the due process of establishing a business.

We know that if a proper SWOT analysis is conducted for our business, we will be able to position our business to maximize our strength, leverage on the opportunities that will be available to us, mitigate our risks and be welled equipped to confront our threats.

Bee & Jay Convenience Store™ employed the services of an expert HR and Business Analyst with bias in retailing to help us conduct a thorough SWOT analysis and to help us create a Business model that will help us achieve our business goals and objectives. This is the summary of the SWOT analysis that was conducted for Bee & Jay Convenience Store™;

Our location, the business model we will be operating on (one stop physical store and online store), varieties of payment options, wide range of household needs from local and international manufacturing brand and our excellent customer service culture will definitely count as a strong strength for Bee & Jay Convenience Store™.

A major weakness that may count against us is the fact that we are a new convenience store in Los Angeles and we don’t have the financial capacity to engage in the kind of publicity that we intend giving the business.

• Opportunities:

The fact that we are going to be operating our convenience store in one of the busiest district in Los Angeles – California provides us with unlimited opportunities to sell our items to a large number of people.

We have been able to conduct thorough feasibility studies and market survey and we know what our potential customers / residence within the location where our convenience store will be located will be looking for when they visit our convenience store. We are well positioned to take on the opportunities that will come our way.

We are quite aware that just like any other business, one of the major threats that we are likely going to face is economic downturn. It is a fact that economic downturn affects purchasing power. Another threat that may likely confront us is the arrival of a new convenience store in same location where ours is located or even the arrival of a petrol / gas station and shopping malls et al.

MARKET ANALYSIS

• Market Trends

Unlike in the days of old when it was trendy to find convenience stores attached to a petrol / gas station, in recent time a convenience store does not necessarily need to be part of a gas (petrol) station chain of business.

As a matter of fact, it is common to find convenience stores located alongside a busy road, in a busy community, in an urban area, or near a railway or railroad station or other transport hub. In some countries like the united states, United Kingdom and France et al, convenience stores are known to be opened 24 hours a day and 7 days a week.

If you keep tabs on the convenience store business and retailing business generally, you would generally have noticed that It is now a common phenomenon for retail outlets to leverage on technology to effectively predict consumer demand patterns and to strategically position their store to meet their needs; in essence, the use of technology help retailers to maximize supply chain efficiencies.

No doubt data collected from customers goes a long way to help retail stores serve them better. Another common trend in the retailing industry is the pricing system.

Aside from having varieties and quality of the items in a convenience store, one of the easiest ways for players in this line of business to sell the items on their racks as fast as they can and keep re – stocking is to ensure that the prices of their items are a bit lower than what is obtainable in elsewhere. For example, it is common to see items with prices in this format; $3.99, $99 and $199 et al as against $4.00, $100 and $200.

Our Target Market

When it comes to selling items that are found in convenience stores, there is indeed a wide range of available customers. In essence, our target market can’t be restricted to just a group of people, but all those who resides in the locations where we intend opening our convenience store.

One thing is certain, we will ensure that we only retail quality and affordable items (household needs) in our convenience store. In view of that, we have positioned our convenience store to service the residence of Los Angeles – California and every other location where our convenience stores will be located all over the United States of America and Canada.

We have conducted our market research and we have ideas of what our target market would be expecting from us. We are in business to items (retail household needs) to the following groups of people;

• Bachelors and Spinsters
• Corporate Executives
• Business People
• About to wed couples
• Expectant Mothers
• Sports Men and Women

Our competitive advantage

Bee & Jay Convenience Store™ is launching a standard and registered convenience store that will indeed become the preferred choice of residence of Los Angeles – California and in every other locations where our chains of convenience stores will be opened.

Our convenience store is located in a corner piece property on a busy road directly opposite one of the largest residential estates in Los Angeles and few meters away from a busy business district. We have enough parking space that can accommodate well over 25 cars per time.

One thing is certain, we will ensure that we have a wide range of quality and affordable items (household needs) available in our store at all times. It will be difficult for customers to visit our store and not see the items that they are looking for.

One of our business goals is to make Bee & Jay Convenience Store™ a one stop alcohol shop. Our excellent highly experienced and qualified management, customer service culture, online store, various payment options and highly secured facility with enough packing space will also serve as a competitive advantage for us.

SALES AND MARKETING STRATEGY

• Sources of Income

Bee & Jay Convenience Store™ is established with the aim of maximizing profits in the convenience store and retailing industry and we are going to go all the way to ensure that we do all it takes to sell a wide range of products to a wide range of customers.

Bee & Jay Convenience Store™ will generate income by retailing the following items (household needs);

• Other Related Items and services (mobile money shop and money transfer services et al)

Sales Forecast

It is important to state that our sales forecast is based on the data gathered during our feasibility study, market survey and also some of the assumptions readily available on the field. One thing is common with convenience store business, the larger a convenience store (including varieties of quality items at affordable prices), the larger the numbers of customers that will patronize them.

Although we may not be as large as the biggest convenience stores or retailers in the United States, but we will ensure that within our capacity we make available a wide range of items (household needs) et al from different brands both local and foreign manufacturers in our store.

Below are the sales projections that we were able to come up with for the first three years of operations;

• First Year-: $75,000
• Second Year-: $250,000
• Third Year-: $700,000

N.B : This projection is done based on what is obtainable in the industry and with the assumption that there won’t be any major economic meltdown and the arrival of a competitor in same location as ours within the period stated above. Please note that the above projection might be lower and at the same time it might be higher.

• Marketing Strategy and Sales Strategy

Before choosing a location for Bee & Jay Convenience Store™, we conduct a thorough market survey and feasibility studies in order for us to be able to be able to penetrate the available market and become the preferred choice for residence of Los Angeles – California and in every other cities where our chains of convenience stores will be opened.

We have detailed information and data that we were able to utilize to structure our business to attract the numbers of customers we want to attract per time.

We hired experts who have good understanding of the convenience store / retailing industry to help us develop marketing strategies that will help us achieve our business goal of winning a larger percentage of the available market in Los Angeles – California.

In other to continue to be in business and grow, we must continue to sell the products that are available in our store which is why we will go all out to empower or sales and marketing team to deliver. In summary, Bee & Jay Convenience Store™ will adopt the following sales and marketing approach to win customers over;

• Introduce our convenience store by sending introductory letters to residence, business owners and organizations in and around Los Angeles – California
• Open our convenience store with an open house party for people in the community
• Advertise our business in community based newspapers, local TV and radio stations
• List our business on yellow pages ads (local directories)
• Leverage on the internet to promote our business
• Engage in direct marketing
• Encourage word of mouth marketing (referrals) from satisfied and loyal customers

Publicity and Advertising Strategy

Despite the fact that our convenience store is well located, we will still go ahead to intensify publicity for the business. We are going to explore all available means to promote our convenience store.

Bee & Jay Convenience Store™ has a long term plan of opening chains of convenience stores in various locations all around the United States of America and Canada which is why we will deliberately build our brand to be well accepted in Los Angeles – California before venturing out.

As a matter of fact, our publicity and advertising strategy is not solely for winning customers over but to effectively communicate our brand to the public. Here are the platforms we intend leveraging on to promote and advertise Bee & Jay Convenience Store™;

• Place adverts on both print (community based newspapers and magazines) and electronic media platforms
• Sponsor relevant community programs
• Leverage on the internet and social media platforms like; Instagram, Facebook , twitter, et al to promote our brand
• Install our Bill Boards on strategic locations all around Los Angeles – California
• Engage in road show from time to time in and around the location of convenience store
• Distribute our fliers and handbills in target areas in the community where our convenience store is located
• Position our Flexi Banners at strategic positions in the location where our convenience store is located.

Our Pricing Strategy

Pricing is one of the key factors that gives leverage to convenience stores and retailing business generally, it is normal for consumers to go to places (convenience stores) where they can get items / household goods at cheaper price which is why big player in the convenience store / retail industry like attract loads of consumers.

We know we don’t have the capacity to compete with other bigger retailers and malls, but we will ensure that the prices of all the items that are available in our liquor store are competitive with what is obtainable amongst liquor retail stores within our level and in our location.

• Payment Options

At Bee & Jay Convenience Store™, our payment policy is all inclusive because we are quite aware that different people prefer different payment options as it suits them. Here are the payment options that will be available in every of our outlets;

• Payment by cash
• Payment via Point of Sale (POS) Machine
• Payment via online bank transfer (online payment portal)
• Payment via Mobile money

In view of the above, we have chosen banking platforms that will help us achieve our payment plans without any itches.

Startup Expenditure (Budget)

When it comes to starting a convenience store business the major areas that you look towards spending the bulk of your cash is in of course renting or leasing a standard store facility. Aside from that, you are not expected to spend much except for paying of your employees and the stocking of your store.

This is the key areas where we will spend our start – up capital;

• The Total Fee for Registering the Business in California – $750.
• Legal expenses for obtaining licenses and permits as well as the accounting services (software, P.O.S machines and other software) – $1,300.
• Marketing promotion expenses for the grand opening of Pappy J & Sons Liquor Store in the amount of $3,500 and as well as flyer printing (2,000 flyers at $0.04 per copy) for the total amount of – $3,580.
• Cost for hiring Consultant – $2,500.
• Insurance (general liability, workers’ compensation and property casualty) coverage at a total premium – $2,400.
• Cost for payment of rent for 12 month at $1.76 per square feet in the total amount of $105,600.
• Cost for Shop remodeling (construction of racks and shelves) – $20,000.
• Other start-up expenses including stationery ($500) and phone and utility deposits –   ($2,500).
• Operational cost for the first 3 months (salaries of employees, payments of bills et al) – $60,000
• The cost for Start-up inventory (stocking with a wide range of both locally and imported quality items from different manufacturing brands) – $70,000
• Storage hardware (bins, rack, shelves, food case) – $3,720
• The cost for counter area equipment (counter top, sink, ice machine, etc.) – $9,500
• Cost for store equipment (cash register, security, ventilation, signage) – $13,750
• Cost of purchase and installation of CCTVs – $5,000
• The cost for the purchase of furniture and gadgets (Computers, Printers, Telephone, TVs, Sound System, tables and chairs et al) – $4,000.
• The cost of Launching a Website – $600
• The cost for our opening party – $7,000
• Miscellaneous – $10,000

We would need an estimate of $250,000 to successfully set up our convenience store in Los Angeles – California. Please note that this amount includes the salaries of all the staff for the first month of operation.

Generating Funding / Startup Capital for Bee & Jay Convenience Store™

Bee & Jay Convenience Store™, is a family business that is solely owned and financed by Mrs. Bella Brown – Jacobson and family. They do not intend to welcome any external business partner which is why he has decided to restrict the sourcing of the start – up capital to 3 major sources.

These are the areas we intend generating our start – up capital;

• Generate part of the start – up capital from personal savings
• Source for soft loans from family members and friends
• Apply for loan from my Bank

N.B: We have been able to generate about $100,000 (Personal savings $75,000 and soft loan from family members $25,000) and we are at the final stages of obtaining a loan facility of $150,000 from our bank. All the papers and document have been signed and submitted, the loan has been approved and any moment from now our account will be credited with the amount.

Sustainability and Expansion Strategy

The future of a business lies in the numbers of loyal customers that they have the capacity and competence of the employees, their investment strategy and the business structure. If any of these factors is missing from a business (company), then it won’t be too long before the business close shop.

Bee & Jay Convenience Store™ will ensure that all the factors listed above are reinforced on a regular basis and also we will engage in continuous capacity building of our workforce. As a matter of fact, profit-sharing arrangement will be made available to all our management staff and it will be based on their performance for a period of three years or more.

We will make sure that the right foundation, structures and processes are put in place to ensure that staff welfare is well taken of. Our company’s corporate culture is designed to drive our business to greater heights and training and re – training of our workforce is at the top burner. We have the plans of

Check List / Milestone

• Business Name Availability Check:>Completed
• Business Registration: Completed
• Opening of Corporate Bank Accounts: Completed
• Securing Point of Sales (POS) Machines: Completed
• Opening Mobile Money Accounts: Completed
• Opening Online Payment Platforms: Completed
• Application and Obtaining Tax Payer’s ID: In Progress
• Application for business license and permit: Completed
• Purchase of Insurance for the Business: Completed
• Leasing of facility and remodeling the shop: In Progress
• Conducting Feasibility Studies: Completed
• Generating capital from family members: Completed
• Applications for Loan from the bank: In Progress
• Writing of Business Plan: Completed
• Drafting of Employee’s Handbook: Completed
• Drafting of Contract Documents and other relevant Legal Documents: In Progress
• Design of The Company’s Logo: Completed
• Graphic Designs and Printing of Packaging Marketing / Promotional Materials: In Progress
• Recruitment of employees: In Progress
• Purchase of the Needed furniture, racks, shelves, computers, electronic appliances, office appliances and CCTV: In progress
• Creating Official Website for the Company: In Progress
• Creating Awareness for the business both online and around the community: In Progress
• Health and Safety and Fire Safety Arrangement (License): Secured
• Opening party / launching party planning: In Progress
• Compilation of our list of products that will be available in our convenience store: Completed
• Establishing business relationship with vendors – wholesale suppliers of various brands of products that we intend retailing: In Progress

Related Posts:

• Mini Grocery Store Business Plan [Sample Template]
• Toy Store Business Plan [Sample Template]
• Fruit and Vegetable Store Business Plan [Sample Template]
• Amway Business Plan [Sample Template]
• Head Shop Business Plan [Sample Template]

Convenience Store Business Plan

Planning to start your own convenience store business? You need a business plan first. Gone are the days when you can just start a business at any time you want as long as you have cash. The market has become too saturated that businesses come and go at a very fast rate. Investors are now very reluctant to pour their hard-earned investments in short-term deals as they are fearful they might not get enough earnings.

• Food Truck Business Plan Examples – PDF
• Bookkeeping Business Plan Examples – PDF

That is the reason why business plans are important when you start a business. It provides investors as well as other stakeholders necessary information about the company and its numerous activities. To help you create your own convenience store business plan, here are some examples (in PDF) you can use as reference. They are easy to download and they are all free as well.

Convenience Store Business Plan Example

• Google Docs

Size: A4, US

Summary Convenience Store Business Plan Example

Size: 75 KB

Easy Convenience Store Business Plan Example

Size: 344 KB

Market Data Convenience Store Business Plan Example

Size: 77 KB

Grocery Convenience Store Business Plan Example

Size: 166 KB

How to Create a Business Plan

Listed below are some tips in creating a business plan. Take note that the tips provided below are not meant for a convenience store business plan only but for other types of business plan as well.

Even if you plan on starting a single proprietorship, you still need a couple of hands to help you out in establishing your business. That is why getting a team is important so that they don’t only help you create a business plan but also assist you in handling daily business operations.

You may or may not consider them as future business partners, so you need to clarify with them specific roles they will be handling. But if you already have a team in place, then there should be little to no problems in creating the business plan. Your team can either be composed of a combination of friends, relatives, business colleagues, or even individuals of whom you don’t have any previous relationships with but want to start a business with you.

Do research

Research has shown that the main reason why businesses fail is due to the lack of research. Take note that research is not only conducted at the beginning but a continuous process for the business to achieve long-term sustainability. Nevertheless, research is still important when the business is still being established, specifically in the creation of a business plan.

There are numerous research methods you can use especially when you will be using respondents as the main data for your business plan. Interviews (phone, email, personal), questionnaires, observations, and focus groups are among the data gathering methods you can use to gather data from respondents.

But if your research does not need respondents and is strictly focused on theories, then all you basically need are research materials. Research materials pertain to books, journals, publications, and online sources. Never assume anything in your business plan, as every information you provide should be backed up by facts and established data. Creating assumptions will only cause negative results for your eventual business and you will greatly suffer from heavy financial losses.

Focus on marketing and finance

A business plan has two main sections: marketing and finance. Marketing focuses on the creation of the product and how the product will be sold in the market while finance focuses on the earning capabilities of the business. That is the reason why marketing and finance have their own separate sections in the business plan.

Marketing is probably the most important aspect of any business as it involves the creation and distribution of the product. Marketing does not only involve advertising and promotion, but the latter is still important in making sure people are aware of that kind of product or service being sold in the market. Marketing is also involved with the creation of the product, not starting with the raw materials that are needed to be purchased, but starting with a plan on how that specific product will benefit a certain market segment.

In terms of finance, this relates to how the product can result to revenues and profits. There are numerous financial analysis methods that companies use to create revenue and profit forecasts. Using these methods may not be 100% accurate, but they provide a necessary blueprint for all forms of financial data the company will eventually be undergoing.

Most companies create a five-year financial analysis which covers all the costs the company will be incurring as well as the revenue and profit streams. The reason for this is to mainly provide data for investors as their decision to invest or not will depend on the stated financial analysis. Of course, they don’t only want to retrieve the initial amount they invested but also the interest that comes with it.

Consult with industry experts

Research is not the only method in creating an effective business plan. Consulting with industry experts is another way to make sure you incorporate the right data and information in the business plan. Industry experts are individuals who have achieved success in their respective industry or fields (i.e., entrepreneurship, technology, sales and marketing, finance, etc.).

Take note that industry experts may or may not provide you with confidential information, as they may be using the said information for their own purposes. But whatever information they provide, it will be highly useful when you will be establishing your own business.

Customizable Convenience Store Business Plan Example

Size: 199 KB

Minimal Convenience Store Business Plan Example

Size: 104 KB

Coffee Convenience Store Business Plan Example

Size: 112 KB

What Products to Sell in a Convenience Store

A convenience store is basically a mini-supermarket. But you can’t pick up each and every item and sell them in your convenience store, in this case you might as well open your own supermarket. To help you narrow down the items you can sell in the convenience store, here are some products you should definitely sell.

Soft drinks, fruit juices, water

The liquids are grouped together by soft drinks, fruit juices, and water. These are the most important items to sell in a convenience store and this should be on the top of your priority list when buying supplies (although you may want to stock up more on water compared to soft drinks and fruit juices).

According to research, water and soft drinks are the most profitable items in a convenience store. These items can easily rake in large profits for your business, so make sure to get a deal with wholesalers so that you can get at least a week worth of supplies.

Healthy snacks

Convenience stores are not known to sell healthy snacks, but major convenience store chains such as 7-Eleven, Lawson, and Mini Stop started to change that trend. They have incorporated sandwiches and low-calorie meals and have proven to be a big hit among customers. You should implement this in your own convenience store as well.

The only problem when it comes to selling healthy snacks is the storage. These kinds of food are usually perishable, so you need a proper storage system so that these foods will still be editable even if it’s stored for more than a few hours. You can make your own snacks or find individual sellers and arrange a deal so that you can sell their food for a higher price. Take note when you will be making and selling your own snacks, you have to take account of the overhead costs when making these food items.

A convenience store is never complete without junk foods. Even if healthy foods are being sold, people will still go for the ever so popular chips, chocolates, and other processed food. You can also consider soft drinks as junk food.

Similar to soft drinks and water, junk foods are one of the most salable items in a convenience store. They are sold by the hundreds every day and people just keep on buying them. You can go for local junk foods or purchase imported ones. 

Bath essentials

Convenience stores do not only center around food and drinks. Most convenience stores also sell bath (and laundry essentials). These products include soap, toothbrush, toothpaste, shampoo, conditioner, lotion, feminine wash, and laundry detergent, to name a few.

Bath essentials have also been a staple in convenience stores because they provide convenience to customers who are looking at other alternatives aside from the supermarket. Additionally, individuals most likely forgot to purchase these items at the supermarket so they turn to convenience stores instead. So, it is the responsibility of the convenience store to provide these items to customers.

School supplies

Aside from bath essentials, school supplies are also the non-food products that are sold in a convenience store. School supplies are targeted mostly at students and individuals who are working for an academic institution. Similar to bath essentials, school supplies are sold to individuals who are looking at another venue to purchase these items. The reasons might involve the person forgetting to purchase the product in a store or the person just wanting to purchase the product in a location that is more convenient to him or her.

Until only recently, convenience stores have also started selling medicine (prescription and non-prescription). Business owners have created an idea to merge a pharmacy and a convenience store into one business. And the result is a pharmacy-convenience store industry which has promisingly become very profitable.

Setting up a pharmacy together with a convenience store is much more difficult since there are numerous licenses and requirements that need to be accomplished first before the business can open. Additionally, employees also need to be registered pharmacists as this is a requirement by most countries in regards to people working in a pharmacy.

Medicines are not a requirement to be sold in a convenience store. Even non-prescription medicines are still very salable and they are not as expensive as the prescription ones.

Most Popular Convenience Stores Around the World

US-based 7-Eleven is the largest convenience store in the world. The store currently has over 8,600 stores in North America and around 43,500 stores throughout Latin America, Europe, Asia, and Australia.

FamilyMart is one of the most popular convenience stores in Asia. It was founded in Japan and operations quickly expanded to China, Taiwan, Vietnam, the Philippines, and recently in the US.

This Indonesia-based convenience store has over 3,000 stores across Jakarta, Bali, Sumatra, and Sulawesi.

Tesco Express

Tesco Express is the biggest convenience store in the United Kingdom. Tesco currently operates 6,500 stores around the world.

Ministop is another Japan-based convenience store which has proven to be very successful outside its home soil. It currently has stores in the Philippines, Korea, Vietnam, and Indonesia.

CBA is the Eastern Europe equivalent of 7-Eleven. Founded 1992 in Hungary, CBA currently boasts 5,000 stores across Romania, Serbia, Bulgaria, Slovakia, Croatia, and Poland.

Matrix Convenience Store Business Plan Example

Convenience Store Expenses Business Plan Example

Size: 33 KB

We hope you found this article to be informative as well helpful when you will be creating your own convenience store business plan.

Text prompt

• Instructive
• Professional

Create a study plan for final exams in high school

Develop a project timeline for a middle school science fair.

Item added to your cart

Here is a free business plan sample for a fruit and vegetable store.

Have you ever envisioned owning a bustling fruit and vegetable market that serves as a cornerstone of health in your community? Wondering where to start?

Look no further, as we're about to guide you through a comprehensive business plan tailored for a fruit and vegetable market.

Creating a solid business plan is crucial for any aspiring entrepreneur. It serves as a roadmap, outlining your vision, objectives, and the strategies you'll employ to turn your fresh produce venture into a thriving business.

To jumpstart your planning process with ease and precision, feel free to utilize our fruit and vegetable market business plan template. Our team of experts is also on standby to provide a free review and fine-tuning of your plan.

How to draft a great business plan for your fruit and vegetable store?

A good business plan for a fruit and vegetable market must cater to the unique aspects of this type of retail business.

Initially, it's crucial to provide a comprehensive overview of the market landscape. This includes up-to-date statistics and an exploration of emerging trends within the industry, similar to what we've incorporated in our fruit and vegetable market business plan template .

Your business plan should articulate your vision clearly. Define your target demographic (such as local residents, restaurants, or health-conscious consumers) and establish your market's distinctive features (like offering organic produce, exotic fruits, or locally-sourced vegetables).

Market analysis is the next critical component. This requires a thorough examination of local competitors, market dynamics, and consumer buying patterns.

For a fruit and vegetable market, it's imperative to detail the range of products you intend to sell. Describe your selection of fruits, vegetables, herbs, and any additional items you plan to offer, and discuss how these choices align with the preferences and needs of your customer base.

The operational plan is equally important. It should outline the location of your market, the layout of the retail space, your supply chain for fresh produce, and inventory management practices.

Given the nature of a fruit and vegetable market, it is vital to highlight the freshness and quality of your produce, your relationships with growers and suppliers, and adherence to health and safety standards.

Then, delve into your marketing and sales strategies. How do you plan to attract and keep customers coming back? Consider your approach to promotions, customer loyalty programs, and potential value-added services (like home delivery or a juice bar).

Incorporating digital strategies, such as an online ordering system or a robust social media presence, is also crucial in the modern marketplace.

The financial section is another cornerstone of your business plan. It should encompass the initial investment, projected sales, operating expenses, and the point at which you expect to break even.

With a fruit and vegetable market, managing waste and understanding the shelf life of products are critical, so precise planning and knowledge of your financials are essential. For assistance, consider using our financial forecast for a fruit and vegetable market .

Compared to other business plans, a fruit and vegetable market plan must pay closer attention to the perishability of inventory, the importance of a robust supply chain, and the potential for seasonal fluctuations.

A well-crafted business plan not only helps you to define your strategies and vision but also plays a pivotal role in attracting investors or securing loans.

Lenders and investors are keen on a solid market analysis, realistic financial projections, and a comprehensive understanding of the day-to-day operations of a fruit and vegetable market.

By presenting a thorough and substantiated plan, you showcase your dedication and readiness for the success of your venture.

To achieve these goals while saving time, you are welcome to fill out our fruit and vegetable market business plan template .

A free example of business plan for a fruit and vegetable store

Here, we will provide a concise and illustrative example of a business plan for a specific project.

This example aims to provide an overview of the essential components of a business plan. It is important to note that this version is only a summary. As it stands, this business plan is not sufficiently developed to support a profitability strategy or convince a bank to provide financing.

To be effective, the business plan should be significantly more detailed, including up-to-date market data, more persuasive arguments, a thorough market study, a three-year action plan, as well as detailed financial tables such as a projected income statement, projected balance sheet, cash flow budget, and break-even analysis.

All these elements have been thoroughly included by our experts in the business plan template they have designed for a fruit and vegetable market .

Here, we will follow the same structure as in our business plan template.

Market Opportunity

Market data and figures.

The fruit and vegetable market is an essential and robust component of the global food industry.

Recent estimates value the global fruit and vegetable trade at over 1 trillion dollars, with expectations for continued growth as consumers seek healthier eating options. In the United States, the fruit and vegetable industry contributes significantly to the economy, with thousands of markets and stores providing a wide range of produce to meet consumer demand.

These statistics underscore the critical role that fruit and vegetable markets play in not only providing nutritious food options but also in supporting local agriculture and economies.

Current trends in the fruit and vegetable industry indicate a shift towards organic and locally sourced produce, as consumers become more health-conscious and environmentally aware.

There is an increasing demand for organic fruits and vegetables, driven by the perception of better quality and concerns about pesticides and other chemicals. The local food movement is also gaining momentum, with consumers showing a preference for produce that is grown locally to support community farmers and reduce carbon emissions associated with transportation.

Technological advancements are influencing the industry as well, with innovations in vertical farming and hydroponics allowing for more sustainable and space-efficient growing methods.

Online grocery shopping and delivery services are expanding, making it easier for consumers to access fresh produce directly from their homes.

Additionally, the push for transparency in food sourcing continues to grow, with consumers wanting to know more about where their food comes from and how it is grown.

These trends are shaping the future of the fruit and vegetable market, as businesses strive to meet the evolving preferences and values of modern consumers.

Success Factors

Several key factors contribute to the success of a fruit and vegetable market.

Quality and freshness of produce are paramount. Markets that offer a wide variety of fresh, high-quality fruits and vegetables are more likely to build and maintain a dedicated customer base.

Diversity in product offerings, including exotic or hard-to-find produce, can differentiate a market from its competitors.

Location is also vital, as markets that are easily accessible to consumers will naturally attract more foot traffic.

Customer service is another important aspect, with knowledgeable and friendly staff enhancing the shopping experience and encouraging repeat visits.

Effective cost management and the ability to adapt to changing consumer trends, such as the demand for organic and locally grown produce, are crucial for the long-term viability of a fruit and vegetable market.

The Project

Project presentation.

Our fruit and vegetable market project is designed to cater to the increasing consumer demand for fresh, organic, and locally-sourced produce. Situated in a community-focused neighborhood, our market will offer a diverse selection of fruits and vegetables, emphasizing seasonal and organic options. We will partner with local farmers and suppliers to ensure that our customers have access to the freshest produce available, supporting sustainable agricultural practices and reducing our carbon footprint.

We aim to provide not just produce, but a holistic healthy eating experience by offering a range of complementary products such as herbs, spices, and artisanal condiments. Our market will be a hub for health-conscious consumers and those interested in cooking with the finest ingredients.

Our fruit and vegetable market is set to become a cornerstone in the community, promoting healthier lifestyles and fostering connections between local producers and consumers.

Value Proposition

The value proposition of our fruit and vegetable market lies in our commitment to providing the community with the highest quality fresh produce. We understand the importance of nutrition and the role that fruits and vegetables play in maintaining a healthy diet.

Our market will offer a unique shopping experience where customers can enjoy a wide variety of produce, learn about the benefits of incorporating more fruits and vegetables into their diets, and discover new and exotic varieties. We are dedicated to creating a welcoming environment where everyone can find something to enrich their meals and support their well-being.

By focusing on local and organic sourcing, we also contribute to the sustainability of our food systems and the prosperity of local farmers, aligning our business with the values of environmental stewardship and community support.

Project Owner

The project owner is an individual with a profound passion for healthy living and community engagement. With a background in agricultural studies and experience in the food retail industry, they are well-equipped to establish a market that prioritizes quality and freshness.

They bring a wealth of knowledge about the seasonality and sourcing of produce, and are committed to creating a marketplace that reflects the diversity and richness of nature's offerings. Their dedication to health, nutrition, and sustainability drives them to build a market that not only sells fruits and vegetables but also educates and inspires the community to embrace a healthier, more sustainable lifestyle.

Their vision is to create a space where the joy of fresh, wholesome food is accessible to all, and where the market serves as a vibrant gathering place for people to connect with their food and each other.

The Market Study

Market segments.

The market segments for this fruit and vegetable market are diverse and cater to a wide range of consumers.

Firstly, there are health-conscious individuals who prioritize fresh, organic produce in their diets for wellness and nutritional benefits.

Secondly, the market serves customers who are looking for locally-sourced and seasonal produce to support community farmers and reduce their carbon footprint.

Additionally, the market attracts individuals with specific dietary needs, such as vegans, vegetarians, and those with food sensitivities who require a variety of fresh produce options.

Culinary professionals, including chefs and caterers, represent another segment, seeking high-quality ingredients to enhance their dishes.

SWOT Analysis

A SWOT analysis of the fruit and vegetable market project highlights several key factors.

Strengths include a strong focus on fresh, high-quality produce, relationships with local farmers, and a commitment to sustainability and eco-friendly practices.

Weaknesses might involve the perishable nature of inventory, the need for constant supply chain management, and potential seasonal fluctuations in product availability.

Opportunities exist in expanding the market's reach through online sales and delivery services, as well as in educating consumers about the benefits of eating fresh and local produce.

Threats could include competition from larger grocery chains with more buying power, adverse weather affecting crop yields, and potential economic downturns reducing consumer spending on premium produce.

Competitor Analysis

Competitor analysis in the fruit and vegetable market sector indicates a varied landscape.

Direct competitors include other local markets, organic food stores, and large supermarkets with extensive produce sections.

These competitors vie for customers who value convenience, variety, and price.

Potential competitive advantages for our market include superior product freshness, strong community ties, exceptional customer service, and a focus on sustainable and ethical sourcing.

Understanding the strengths and weaknesses of these competitors is crucial for carving out a niche and ensuring customer loyalty.

Competitive Advantages

Our fruit and vegetable market's dedication to offering the freshest and highest quality produce sets us apart from the competition.

We provide a wide array of fruits and vegetables, including rare and exotic items, to cater to the diverse tastes and needs of our customers.

Our commitment to sustainability, through supporting local farmers and minimizing waste, resonates with environmentally conscious consumers.

We also emphasize transparency and education about the source and benefits of our produce, fostering a trusting relationship with our clientele.

You can also read our articles about: - how to open a fruit and vegetable store: a complete guide - the customer segments of a fruit and vegetable store - the competition study for a fruit and vegetable store

The Strategy

Development plan.

Our three-year development plan for the fresh fruit and vegetable market is designed to promote healthy living within the community.

In the first year, our goal is to establish a strong local presence by sourcing a wide variety of high-quality, seasonal produce and building relationships with local farmers and suppliers.

The second year will focus on expanding our reach by setting up additional market locations and possibly introducing mobile market services to access a broader customer base.

In the third year, we plan to diversify our offerings by including organic and exotic fruits and vegetables, as well as implementing educational programs on nutrition and sustainable agriculture.

Throughout this period, we will be committed to sustainability, community engagement, and providing exceptional service to ensure we become a staple in our customers' healthy lifestyles.

Business Model Canvas

The Business Model Canvas for our fruit and vegetable market targets health-conscious consumers and those looking for fresh, local produce.

Our value proposition is centered on offering the freshest, high-quality fruits and vegetables, with a focus on local and organic options, and providing exceptional customer service.

We will sell our products through our physical market locations and consider an online ordering system for customer convenience, utilizing our key resources such as our relationships with local farmers and our knowledgeable staff.

Key activities include sourcing and curating produce, maintaining quality control, and engaging with the community.

Our revenue streams will be generated from the sales of produce, while our costs will be associated with procurement, operations, and marketing efforts.

Access a complete and editable real Business Model Canvas in our business plan template .

Marketing Strategy

Our marketing strategy is centered on community engagement and education.

We aim to highlight the health benefits of fresh produce and the environmental advantages of buying locally. Our approach includes community events, cooking demonstrations, and partnerships with local health and wellness organizations.

We will also leverage social media to showcase our daily offerings, share tips on healthy eating, and feature stories from our partner farmers.

Additionally, we plan to offer loyalty programs and seasonal promotions to encourage repeat business and attract new customers.

Risk Policy

The risk policy for our fruit and vegetable market focuses on mitigating risks associated with perishable goods, supply chain management, and market fluctuations.

We will implement strict quality control measures and develop a robust inventory management system to minimize waste and ensure product freshness.

Building strong relationships with a diverse group of suppliers will help us manage supply risks and price volatility.

We will also maintain a conservative financial strategy to manage operational costs effectively and ensure business sustainability.

Insurance coverage will be in place to protect against unforeseen events that could impact our business operations.

Why Our Project is Viable

We believe in the viability of a fruit and vegetable market that prioritizes freshness, quality, and community health.

With a growing trend towards healthy eating and local sourcing, our market is well-positioned to meet consumer demand.

We are committed to creating a shopping experience that supports local agriculture and provides educational value to our customers.

Adaptable to market trends and customer feedback, we are excited about the potential of our fruit and vegetable market to become a cornerstone of healthy living in our community.

You can also read our articles about: - the Business Model Canvas of a fruit and vegetable store - the marketing strategy for a fruit and vegetable store

The Financial Plan

Of course, the text presented below is far from sufficient to serve as a solid and credible financial analysis for a bank or potential investor. They expect specific numbers, financial statements, and charts demonstrating the profitability of your project.

All these elements are available in our business plan template for a fruit and vegetable market and our financial plan for a fruit and vegetable market .

Initial expenses for our fruit and vegetable market include costs for securing a retail space in a high-traffic area, purchasing refrigeration units and display equipment to maintain and showcase fresh produce, obtaining necessary permits and licenses, investing in a robust inventory management system, and launching marketing initiatives to attract customers to our location.

Our revenue assumptions are based on an in-depth analysis of the local market demand for fresh, high-quality fruits and vegetables, taking into account the increasing trend towards healthy eating and organic produce.

We expect sales to grow steadily as we establish our market's reputation for offering a wide variety of fresh and locally sourced produce.

The projected income statement outlines expected revenues from the sale of fruits and vegetables, cost of goods sold (including procurement, transportation, and storage), and operating expenses (rent, marketing, salaries, utilities, etc.).

This results in a forecasted net profit that is essential for assessing the long-term viability of our fruit and vegetable market.

The projected balance sheet will reflect assets such as refrigeration and display equipment, inventory of fresh produce, and liabilities including any loans and operational expenses.

It will provide a snapshot of the financial condition of our market at the end of each fiscal period.

Our projected cash flow statement will detail all cash inflows from sales and outflows for expenses, helping us to predict our financial needs and ensure we have sufficient funds to operate smoothly.

The projected financing plan will outline the sources of funding we intend to tap into to cover our initial setup costs and any additional financing needs.

The working capital requirement for our market will be carefully managed to maintain adequate liquidity for day-to-day operations, such as purchasing fresh stock, managing inventory, and covering staff wages.

The break-even analysis will determine the volume of sales we need to achieve to cover all our costs and begin generating a profit, marking the point at which our market becomes financially sustainable.

Key performance indicators we will monitor include the turnover rate of our inventory, the gross margin on produce sales, the current ratio to evaluate our ability to meet short-term obligations, and the return on investment to gauge the profitability of the capital invested in our market.

These metrics will be instrumental in assessing the financial performance and overall success of our fruit and vegetable market.

If you want to know more about the financial analysis of this type of activity, please read our article about the financial plan for a fruit and vegetable store .

• Choosing a selection results in a full page refresh.
• Opens in a new window.

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform Online Ordering Acquire new customers and capture valuable data with industry leading customization features. Loyalty Encourage More visits and higher spend with personalized promotions based on individual activity and preferences. CRM Build great customer relationships with relevant personal omnichannel campaigns delivered at scale. Artificial  Intelligence Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue. Payments Drive brand engagement by providing fast, frictionless guest payments.

• Choosing the Loyalty Program That's Right For You
• Online Ordering Report
• Simplifying your Tech Stack to Improve Guest Engagement

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out. Customer Insights Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results. Marketing Automation Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue. Mobile Experiences Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues. Employee Dining Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits. Order Experience Builder Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs High-impact customizable programs that increase spend, visit, and engagement with your brand. Online Ordering Maximize first-party digital sales with an exceptional guest experience. Integrations Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs Deliver the same care you do in person with all your digital engagements. Online Ordering Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs Digital transformations start here - get to know your guests. Online Ordering Add a whole new sales channel to grow your business - digital ordering is in your future. Integrations We work with your environment - check it out.

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team Our exceptional customer engagement innovations are delivered by a team of extraordinary people. News/Press A collection of press and media about our innovations, customers, and people. Events A schedule of upcoming tradeshows, conferences, and events that we will participate in. Careers Support Paytronix Login Order & Delivery Login

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action E-Books Learn more about topics important to the restaurant and c-store customer experience. Webinars Watch brief videos for tips and strategies to connect with your customers. Case Studies Learn how brands have used the Paytronix platform to increase revenue and engage with guests. Reports See how your brand stacks up against industry benchmarks, analysis, and research. Blog Catch up with our team of in-house experts for quick articles to help your business.

13 min read

How to Open a Convenience Store: The Ultimate Guide

May 08, 2024

If you’re dreaming of opening a convenience store (c-store), it’s an opportune time to do so. Like any other business, opening a c-store requires significant preparation, business know-how, marketing savvy, and financial readiness to become successful.  

Given modern technology and automation tools, you can set your business up for success well ahead of your grand opening. Let's look closer at the foundational elements of a successful c-store launch.

Opening a Convenience Store  

The US convenience store market is expected to grow at a compound annual growth rate (CAGR) of 6.12% from 2024 through 2029, offering a great chance at recurring revenue in a stable and increasingly consumer-friendly market ( Mordor Intelligence ). While the need for accessing food, drinks, and lifestyle items in a convenient fashion won’t go away, thousands of other business owners think the same way. You need a strong operational, sales, and marketing plan to keep customers coming in the door and ordering online.  

Crafting a Business Plan: Key Components for Convenience Store Success   

Writing a business plan is one of the first things to do (perhaps even before choosing a name for your store or brand). A strong business plan includes everything from your target demographics, products to sell, and sales channels to your brand differentiation strategy, purchase incentives, and seasonal marketing campaigns, plus many other components.  

In the US, there are over 150,000 c-stores—most of which operate at around a 5% in-store item profit margin—so providing strong reasons for customers to choose your business over the thousands of others is critical. Sound business strategy and operational excellence are two driving characteristics that will attract new customers upon launch and retain them after your launch week.  

Ask yourself the following questions when drafting your business plan:  

• What demographic(s) do I target and is this any different from the average c-store?  
• What kinds of memorable and useful outside-of-store, in-store, and customer service experiences will my brand provide?  
• Which offerings does my store have (e.g. convenient online ordering , enticing loyalty program , automated 24/7 customer service) that other stores don’t have, or don’t do as well?  
• What products will I offer and at what price points? How will I ensure competitive pricing, unique products, or both?  
• How will I provide a consistent, professional, and clean experience both in store and online such that customers return frequently?  

Determining your answers to these questions clarifies both the gap you’ll address in the market and how you’ll sustain sales volume. The nature of retail business is such that providing a rare, hospitable experience can be enough to spark word-of-mouth (WOM) referrals early on and encourage more people to check out your store.

Location Selection: 8 Factors to Consider for More Visibility and Traffic  

You may have heard the old saying: “Location, location, location!” This is an age-old phrase in the world of retail and hospitality about the crucial nature of choosing a location with lots of vehicle and foot traffic.   

This phrase is more than a trite observation, because you can grow your profit margin anywhere from 20 to 100% within just a few months’ time by opening your c-store in a high-traffic area. Here are eight questions to guide you towards choosing an effective c-store location:   

• Do the area’s zoning laws allow or prohibit c-stores?  
• How busy is the area on a normal Monday through Friday (no holidays, parades, events, etc.)?   
• How many competing c-stores are nearby (i.e. within a two- to five-mile radius)?   
• Is the area’s population increasing or decreasing year-over-year?  
• Is this building/commercial space large enough for my c-store and my goals?  
• Am I and my employees willing to drive to this location daily?  
• What is parking like and is it sufficient for my customers and goals?  
• Are there any other obvious or difficult challenges in operating a c-store here?

These are specific considerations that deserve your full attention, so don’t rush through them. Think wisely about the impact you want your c-store to be making three, five, 10, and 20 years from now—not just what business will look like a few weeks to months after opening.   

Financial Planning: Creating a Model and Conducting Research  

Planning your c-store's financial details from the beginning is a key part of getting it off the ground. It's even more important in a retail niche where the slightest adjustments can accelerate profits or deflate them.   

A c-store is much like any other retail business in that you stock inventory, sell products at competitive prices, offer periodic discounts, and incentivize customers to buy more frequently. C-stores are different in that people go to them for, well— convenience —picking up snacks, beverages, incidentals, and vehicle amenities.  

Building a useful financial model into your business plan is wise so you know what to expect before your opening day. Ask yourself the following questions when putting your financial details together:  

• How much revenue do I need to make to break even by a certain date?  
• How much revenue is necessary to pay all fixed expenses? What about variable expenses?  
• How much can I afford to pay employees, and at which salary or hourly rates?  
• What expenses can I reduce to keep costs as low as possible?  
• What does my loyalty program consist of and how soon can we expect it to become profitable?  
• What will my monthly or annual take-home pay be?  

Your financial model itself should be given thoughtful consideration, as well. Here are some important expenses and revenue channels to include:  

Expenses:  

• Rent and utilities  
• Staff and contractors  
• Point-of-sale (POS) and financial operations expenses  
• Computers, technology, and software costs  
• Commercial insurance  
• Worker's comp  
• Payroll taxes  
• Inventory and safety stock  
• Security 

Revenue:  

• Food and drink sales  
• In-store product sales  
• Gasoline sales (roughly four in five c-stores sell gas)  

Benchmark your financial model against other current c-store operations and review your revenue and expense categories thoroughly to ensure as much accuracy as possible. As an industry saying goes, “All models are wrong, but some are useful.” The idea is not to achieve perfection with your model but to work off realistic cost and sales inputs so you can achieve profit in as short a timeframe as possible.   

What Licenses Do I Need to Open a Convenience Store?  

It should come as no surprise there’s a lot of government paperwork and licensing required to open a convenience store. Most c-stores must complete and be able to reproduce, at a minimum:   

• Articles of incorporation or company formation documents  
• Employer identification number (EIN)  
• Business license or business operation license  
• Alcohol and tobacco license (if you’ll be selling these products—roughly 93% of US c-stores do)  
• Doing business as (DBA) license (if you’re running your business under a different name)  

While an EIN is free , the fees associated with the above-listed documentation vary by state and county. Review your state’s required documentation to legally operate your business and start completing those documents as early as possible. Government paperwork often takes time to process and can delay your opening day goals if you don’t provide your team and operations sufficient lead time.  

Details can change when it comes to government business paperwork—and often do without notice. Always perform your own due diligence even during the consideration stages of starting a business and consult a lawyer or specialist based on your area(s) of need.  

Updates to the US 2021 Corporate Transparency Act also require business owners to file a Beneficial Ownership Information report with the Financial Crimes Enforcement Network (FinCEN) before January 1, 2025. Speak with your attorney or a relevant professional about legal matters to ensure you’re compliant.  

What Permits Do I Need to Open a Convenience Store?  

In many cases, US state governments require the following permits to lawfully operate a convenience store:  

• Occupation permit  
• Health permit  
• Gas permit (if you’ll be selling gasoline)  
• Lottery ticket permit (if you’ll be selling lottery tickets)  

Double-check all the requirements in your locale to ensure you’re completing the relevant paperwork and in the due timeframe. Review details with a lawyer or other licensed professional if you have questions.  

C-Store Design, Merchandising, and Layout  

Your store’s physical design elements—like front-of-store signage and lighting—as well as the floor plan, like how far apart shelves and promo bins are, directly impact your guests’ impressions of the store and their purchasing behavior. Providing enough space for guests to get around the store and find what they need is just as important as maximizing your space to maintain low costs.  

What’s more, you may notice that c-store floor plans are highly like those of grocery stores. There are multiple reasons for arranging shelves, freezers, and refrigeration walls in a way to facilitate the maximum likelihood of larger purchases from every buyer.   

Check out the following c-store layout and merchandising best practices to maximize revenue from day one:  

• Place drink refrigerators and coolers far away from the entrance. Customers often drop into a c-store to grab a cool drink on a hot day or treat themselves to something nice. Putting these items in the back requires people to walk through most of your store and at least one to two aisles—thereby seeing more products—before they find what they need.  
• Consider displaying high-traffic or high-value items to the right. People tend to turn to the right when walking into a building or location, so putting important items in that direction increases the odds they’ll pick one up.   
• Customize your colors and material choices. Shelving, door, window frame, and lighting decisions may not seem like they have impact, but in a world where people can buy almost anything online, they’ll go to physical spaces for the experience it provides. Think about the visual experience you want your customers to have and how your physical store components facilitate that, and how you can bring this to life.  
• Consider diagonally placed shelves. This may sound odd at first glance, but a diagonal shelving layout instead of a grid-based one is an effective theft deterrent. While the percentage of crime that occurs in convenience stores is low overall, shoplifters are only caught about 2% of the time ( RecFaces ). Being able to view guests’ movement patterns while they shop decreases the likelihood they’ll help themselves to the ol’ five-finger discount.  

Conversely, here are the outcomes your c-store should never create for customers:  

• Leaving too much open space. Your floor plan should make reasonable use of the open spaces in your c-store, including between shelves and the checkout counter and aisles and the restroom. This is a suitable place to set up bins full of new or seasonal items, like sunglasses, mist fans, gloves, and children’s toys (purely as examples). Customers can easily spot your latest offerings and it’s low-hanging fruit for driving more revenue.   
• Making aisles too cramped. On the flipside, not having enough space in your store is just as annoying and also dangerous. In the event of a fire or emergency, you don’t want anyone in the store to have difficulty getting out quickly and safely. Walk through your store on a regular basis and make sure there are no tight corners or precariously hung shelves. Make any adjustments needed right away so your guests feel at ease and welcome during every visit.   
• Difficulty getting into or out of the bathroom. It’s no secret that millions of consumers stop at convenience stores every day to use the restroom. If your bathroom is out of soap or toilet paper, the lock doesn’t work, the mirror’s cracked, or a lightbulb needs to be replaced, do it right away. A comfortable, clean experience should be the bare minimum.   

Review your plans for the above with your strategic partners and senior staff if you’ve already brought them aboard. Commit deep thought to the experience you want your customers to have primarily, and secondly how you can combine that with profitable growth mechanisms for your business.  

8 Convenience Store Inventory Management Best Practices  

Efficient inventory management is a key driver of c-store success or failure. A well-structured system allows you to receive orders and generate sales almost on autopilot; a poorly maintained system or one with gaps holds your business back from its full potential.   

Thankfully, strong inventory management has never been easier. Here are eight principles upon which your c-store's inventory should be built:  

• Source in-demand products from reliable suppliers. One of the biggest aspects of successful inventory management is working with proven, quality suppliers. This supports clear inbound goods timelines and concise communications while minimizing risk of price fluctuations and operational delays. Research and vet suppliers thoroughly before signing contracts or committing to long-term engagements.  
• Categorize products with an ABC analysis. This is an inventory classification method used to determine which of your products sell best, sell moderately, and sell worst. Deploy this method as soon as possible so you can stock more products that drive revenue and profit for your store.   
• Optimize and automate your reorder points and PAR levels. Your reorder point is the date by which you must reorder specific product(s) in order to remain stocked, and your periodic automatic replenishment (PAR) levels are the maximum and minimum quantities you need of each item. Modern inventory management software simplifies this process so often, all you need to do is review your sales data, connect your ordering and inventory software, and set your levels.   
• Use handheld scanners. Using a handheld digital inventory scanner means you can get all of your inventory counted with just one or two people in a matter of hours, instead of requiring multiple staff to work on it for days. The average scanner only costs between $40-80, making it a no-brainer.   
• Maintain safety stock. Safety stock is the amount of inventory you keep to mitigate the impact of supply and demand fluctuations. Use the results from your ABC analysis to understand how much safety stock you need of each item, then order it as soon as you’re able to.  
• Know your metrics and review them periodically. C-store metrics include everything from your average number of customers per month and your store walk-in rate to your average order value (AOV) and inventory turnover ratio (ITR), and many others. Plot the metrics that are essential for your business’s success in a centralized document and review their performance often, so you know what to change.  
• Maintain a clean back office. Monitoring your metrics is closely aligned with a clean, efficient back office, which means you can access, review, and update sales, marketing, inventory, loyalty, online ordering, and employee information at a moment’s notice. Keep all your subscriptions, bills, and tools up to date so you never have to worry about technical or financial neglect preventing sales.  
• Conduct an annual inventory hand count. Even in the age of handheld scanners and automated reordering, it never hurts to conduct a manual inventory count at least once every 12 months. You never know when you’ll come across a product or promotion you forgot about, equipment that needs fixing, or spoiled inventory that needs to be thrown out.   

The above principles lay the foundation of inventory management so you can simplify and speed up your process even more as your business grows. Continue researching cost-effective inventory practices and technology so you can make investments where it counts.  

Technology and POS Systems: Streamlining Operations   

Successful c-stores rely on as much computer hardware and software as possible to provide best-in-class guest experiences, maintain smooth and secure operations, and prevent the likelihood of financial or reputational loss. Here's a list of initial hardware and software you’ll need to open and operate your c-store:  

• Register  
• Point-of-sale (POS) software  
• Inventory software  
• Supplier software  
• Fuel management software (if you’ll be selling gas)  
• Labels and label printer  
• Project or task management software  
• HR and payroll software  
• Cybersecurity solutions software  
• Security cameras, automated backups, and cloud-based storage systems  
• RFID employee badges and access control solutions  

Research your options for each of these tools to make sure you’re getting the right solutions within the budget you have available. Remember that technology—both hardware and software—is always advancing, so invest in the solutions you need to launch your c-store while keeping an eye on the future.  

Grand Opening: Launch with a Bang  

You've obtained commercial property, acquired opening inventory, prepared all your tech solutions, and hired staff—it's time for your c-store grand opening! Here's what we recommend keeping in mind as you put the finishing touches on everything:  

• Choose a date. If you’ve prepared well, locals will have already taken notice that a new store is opening and will be (hopefully) as excited as you are. Set a firm date on your calendar and work backward from there, depending on how much time is left.  
• Finish your website. If you haven’t started (or finished) your convenience store’s website, set aside time to ensure it has all the info it needs for initial customers. You don’t want people checking out your website only to discover bugs or missing info when people need it most.  
• Prepare digital marketing materials. This should include everything from social media posts (don’t forget Google My Business, Yelp, and Foursquare) and email campaigns to blog articles and videos.  
• Obtain physical marketing materials. This refers to opening day signs, banners, and other eye-catching arrangements that will encourage day-of passerby to drop in. Think about what you can afford and don’t go too heavy on this front; digital marketing and convenient checkout experiences are where you should place most of your efforts.  
• Align your online ordering and loyalty program. Opening a new business is one of the easier times to funnel people toward your online ordering system and loyalty program . Give people a great incentive to sign up online, like buy-one-get-two free, or a 20% discount on all items ordered in the first week.  
• Double check everything the week before. Large events like business launches have a way of overwhelming the mind and diluting focus. Review important details like POS software, security protocols, and marketing campaigns with your staff so everything goes off without a hitch.  

How Much Does It Cost to Open a Convenience Store?  

Opening a new convenience store can cost anywhere from $50,000 to $100,000, though this range may vary greatly depending on the size of the commercial space, inventory costs, and other expenses associated with opening.  It's wise to develop a business launch budget and financial model to have a realistic perspective on how much money you’ll need to open and what your revenue must consist of to be profitable.  

It also helps to save or raise more money than you’ll need in the event of unprecedented economic changes. Supply chains and costs often fluctuate with little to no notice for end users, so there’s really no such thing as being too prepared.  

How to Make Your Convenience Store More Profitable  

When your store’s been open for a few days, chances are you’ll already be thinking about how to take revenue even higher. The following approaches can net you some significant revenue and profit increases with diligent application:  

• Build and maintain clear operational systems. C-stores are much like restaurants and grocery stores in that profit comes from revenue generated via sales volume , rather than profit purely from margin . Remaining profitable as a retail business isn’t normally contingent on what you add operationally; it’s what you keep the same or remove. Review all of your current processes—everything from sales and discounting to closing and opening—to see which operations you can trim down.  
• Hire great employees. One of the oldest and truest elements in business is that hiring the right people makes a night-and-day difference. Hiring individuals who catch important details and are pleasant to work with make a difference for your customers, too—leading to more sales overall.  
• Offer a wider range of food. It may sound unbelievable, but from 2019 through 2023, the number of US consumers who visited c-stores above other dining categories like quick-serve restaurants (QSRs), coffee shops, and full-service restaurants grew by 11.98% ( Convenience ). The broader range of items you offer, the more likely you are to convert new and existing guests alike.   
• Increase your in-store prices. Remember, c-stores are all about convenience —not merely about great deals or the products themselves. It's the same reason people buy food and drink at sports events; they’re purchasing for the convenient availability of the items, not merely the fact they exist. Test pricing on a few A-level inventory items and take notes on what works vs. what flops.

Continuous Improvement and Expansion Strategies  

When the initial sales have slowed down and the opening day excitement has worn off, you’ll be looking to reach new customers and build more partnerships. Tapping into the right strategies will keep your business moving even during slow seasons and economic uncertainty. Check out the following four c-store expansion ideas:  

• Offer online ordering and delivery as soon as possible. If you weren’t able to offer delivery and online ordering during your launch, prioritize this as soon as your profit allows. Since 2020, less than seven percent of c-stores have offered first-party delivery ( Statista )—with DoorDash winning a whopping 60% as of 2021 ( Edison Trends ). Grow your revenue and your profits by bringing both your online ordering and delivery to first party.  
• Source more hard-to-find items. C-store customers are more likely to browse your products, purchase them, and return if you have a wider, higher quality selection. Review your existing supplier relationships and explore new ones to find more relevant or higher quality products.  
• Run more loyalty program promotions and incentives. The data is clear: three in four loyalty program consumers will buy more products from companies they participate with ( PYMNTS ) and retail loyalty program members generate 12 to 18% more ( Accenture ).  
• Open more locations. This is perhaps the most complicated, expensive, and time-consuming aspect of growing a c-store business, but also one of the most effective. Having more locations almost invariably means more customers and profit—without changing your operations, tech stack, or marketing campaigns. Use a process similar to your first location when considering your second or third, and get ready to see your revenue grow even faster.  

Bringing It to Fruition  

There’s no doubt about it: opening a new c-store takes serious time, financial investment, focus, and persistence. Even with the opportunity to capture a percentage of US consumers’ growing c-store spending, the same retail challenges remain: persuading people to visit and buy from your store instead of others’.   

If you want to ensure the odds are increasingly in your favor, installing an online ordering and loyalty system for your c-store site is essential. Paytronix provides a full suite of loyalty and online ordering customer engagement and marketing automation solutions that can drive double-digit gains for your business. Book a demo now to learn more.  

Note: This blog article is written for informational and educational purposes only. Nothing in this article is designed, intended, or provided to act as legal or financial advice. You're encouraged to consult relevant, licensed professionals when making decisions that may affect your personal financial, economic, or legal circumstances. Paytronix makes no offers or claims of how to start or open a convenience store nor the financial, technical, legal, or professional requirements to do so.  

Other Posts You Might Like

If you’re dreaming of opening a convenience store (c-store), it’s an opportune time to do so. Like any other business, opening a c-store requires...

How Convenience Store Loyalty Programs Work: What to Know

Members of convenience store loyalty programs spend about 12% more than their non-loyalty counterparts. With the average fuel-selling convenience...

Loyalty Trends 2024: The Rise of Next-Gen Loyalty Programs

Key Takeaway: Guests value loyalty programs with flexible reward structures that meet their individual needs.It’s time for operators to reassess...

How to Write a Business Plan For Mobile App Startup

Tech Editor and Content Team Lead

Tech Researcher and Writer

Table of content

Idea, plan, and implementation. These are 3 cornerstones of any project’s success. In the constantly changing modern IT world, it’s impossible to forecast success with 100% confidence. However, if you pay enough attention to each of these cornerstones, your chances to reach the top grow.

However, some entrepreneurs skip the stage in which they should create an app business plan. These people often believe practice to be a better way to reach the expected results, hoping spontaneous decisions can build the road to the top manufacturers' list. Unfortunately, this type of approach leads nowhere.

We have carefully analyzed issues that our clients and partners have come to us with, measured the performance of their projects and analyzed how a tech startup business plan impacts the overall company’s success. Today, we will explain the importance of a business plan and guide you through the main steps of developing your own.

Why You Need a Business Plan for Your Mobile App

Mobile apps brought an unexpected revolution to the digital era. The number of unique and useful apps increases daily.

Just a year ago, the number of applications available on the App Store exceeded 2.2. million.

The mobile industry is forecasted to bring in almost $190 billion of revenue in 2020.

If you would like to join this beneficial industry, and already have a great app idea, it’s time to take the next step towards your goals and bring into being a great app business plan.

But first, let’s clarify why you actually need a brilliant business plan for an app .

Attracting great minds and great investments

Depending on the type of business model you want to use, you have to decide between startup co-founders or investors. In some cases, you need to attract both. An application business plan is your sole way to fulfill this task quickly and proceed with more significant steps towards your company’s growth.

Reducing the risks

Recent reports show that writing a business plan will bring you closer to your goals and ambitions. Entrepreneurs with extensive business plans are more likely to develop their company and increase their revenue than those who without a plan.

Planning is a simple way to secure loans and investments.

Keeping to the defined strategy

In a world full of interruptions, it’s hard not to miss the important things. Every day you, as a startup owner, will face new issues and obstacles. But a set of points on your blueprint will act as a quick reminder of why you started it and where it should take you.

Preparing properly

“By failing to prepare, you are preparing to fail.” ― Benjamin Franklin

Benjamin Franklin wasn’t involved in software development, but these words highlight the app business plan significance. By writing a plan, you are enhancing your knowledge about the market you plan to break into. This will clarify your goals, set your priorities and help you build more accurate forecasts. It’s your chance to reveal possible risks and find your own voice in the industry.

Managing and delegating effectively

Being a good manager is an art. A mobile app business plan is your tool for creating a masterpiece. It provides a vision of critical tasks, helping you delegate each of them to the responsible person.

An App Business Plan Template

Now that you know how meaningful a business plan is for any project is, let’s find out what it actually is. Typically, a business plan is a set of:

bullet points describing your vision.

some statistics providing real numbers about the industry you plan to enter.

tables with defined steps and strategies you would like to implement to reach your goals.

Is the product viable? Does it have the potential to bring new experiences to the user and measurable benefits to its founders? Those are 2 primary questions your app business plan should answer. Include the following components to make your triumph inevitable.

Section 1. Executive Summary

This is the introduction to your business plan. This is the first thing your potential investor will see when becoming acquainted with your idea. Make it clear and remarkable, and answer these questions in your summary:

What problem do you want to solve?

Even though the market is chock-full of different solutions, consumers always face some obstacles and complications. You need to find these problems and identify the one that you can solve. Analyze your target audience’s needs at the moment, why the existing solutions do not satisfy these needs, and what you can offer to solve this problem.

What is your solution?

First of all, make sure your project is capable of addressing this problem. Then, introduce your idea but do not dive into details. This is not the right moment to introduce the functionality to investors. It’s time to generally highlight what your app will do to make app users happy. 

How will your app change the market? 

Answering the first question, you have possibly come to the conclusion that similar solutions already exist. Provide proof that your app is better than other apps. Share facts, numbers, and forecasts; avoid using clichés and make your answer as profound as you can. 

What goal are you pursuing? 

The primary goal of any business is financial return. In this section, you need to explain what your goal looks like, provide your vision of the app’s future, state how many users you expect to download your app, and what profit it will bring. Visualize your short-term plans and enhance your answer using metrics.

Section 2. Make a Business Description of Your Company

Create an attractive overview to increase interest. This section is how you get closer to potential partners by presenting the following things:

Basic info about your organization

Either your company is an LLC or another entity, the potential investor should know this. The company’s structure defines the way processes will be organized in the future.

Location is essential. If your team works remotely, mention it, too. And don’t forget to emphasize the reasons you have decided on this location or opted for remote collaboration.

A few words about the history

People like storytelling. So explain the company’s history. How did you come up with the idea of founding your own business? What did you start with? Make your story short but catchy so you can win the reader’s attention.

Team introduction

The app startup business plan should include details about your team so you could get even closer to the reader. By adding a few words on the company’s specialists, you can turn a boring description into a virtual introductory meeting.

Tell the potential investor about your managers. Provide information about the engineering team. Specify names, positions, experience, and even hobbies. Writing your app business plan, make the readers feel like they know the people you talk about.

One more actionable tip is to provide details about your advisory team. These experts help you with decision making, and their names can make a difference in the local market.

Section 3. Market analysis

To launch an app startup, you should know everything you can about the industry you are entering. By understanding its past and present, you can impact its future. This stage moves a hypothesis to real statistical data.

How big is the market?

To answer this question, you must analyze the following factors:

Total Available Market, or market demand for your app.

Serviceable Available Market, or the number of users you are able to reach out to.

Serviceable Obtainable Market, or the segment of your first users.

How does the market change?

Compare and analyze the market size 5 years ago and now. What has changed? How many influencers have broken into the market? How many failed? The amount of money spent in the industry will make your own potential income clearer.

What is the customer persona?

The only way to develop a legendary app is to look at it through your customers’ eyes. This is why you need to understand the target audience and create a portrait of your customer. A customer persona is a detailed description of what users that install your app look like. Define gender, name, occupation, education, hobbies and daily challenges they face. This is a portrait of the real person your app will serve.

Section 4. Marketing strategy

A solid mobile app business plan should describe how your app will get to potential user smartphones. Let’s have a glance at our step-by-step guide on how to build a successful marketing strategy:

Identify the channels you can acquire customers from

Today, social media marketing is considered the most effective way to promote a product. But will it be enough for your app? Go back to the research phase and find out how many potential users you are able to meet on Facebook, Instagram, or Twitter. Provide the readers with information on what channel may be most profitable.

An app landing page is an excellent way to reach out to your target audience, too. Develop an engaging mockup and provide the partners with information on how many customers will find out about your product from a landing page.

Decide on metrics

During the beginning stages, your success will be measured with the number of installations or conversion rates, not with financial revenue. So decide what metrics will be useful for your project’s evaluation.

Consider participation in referral programs

Referral programs could become your growth fuel. Decide on which companies to collaborate with and explain to the app business plan readers why this cooperation is expected to be fruitful.

Don’t forget to optimize your website and mobile application to improve SEO. And remember:

“Be undeniably good. No marketing effort or social media buzzword can be a substitute for that.” - Anthony Volodkin, Hype Machine founder

Section 5. Define Your Competitors

If you are not Elon Musk, you definitely have competitors. And if you have competitors, you should learn from them. Make sure your business offers unique functionality and has the ability to cater to users’ wishes like no other tool could. But at the same time, be aware that there will always be someone doing something similar.

Know your competitors. Study the market and increase your awareness of potential rivals, as well as their history and capabilities. Study their weaknesses and brainstorm how to turn these into your strengths.

Section 6. Choose a Monetization Strategy

As we reach the finish line of your app development business plan template building, we will talk about finances. Running a non-profit project is good, but when it comes to mobile apps, which have a market of billions of dollars of revenue annually, the monetization strategy deserves exceptional attention.

How can you turn your efforts into financial profit?

• Use advertising

You can simply advertise other products with your mobile app. This is one of the fastest and easiest ways to monetize it. However, you should have an impressive number of active users to implement this strategy.

• Charge a fee for installation

There are so many free apps all over the web that users ignore the paid ones. Be ready to demonstrate unique features to convince users to install your app.

• Add a Paid Account option

Offering a free trial is an attractive option. After the trial period ends, allow an account upgrade. If your app demonstrates good performance and powerful functionality, it is very likely that users will be ready to pay for it.

Choose your strategy before you start your sample business plan. Potential partners and investors will not support your idea unless the monetization strategy is well-defined and clear. So be ready to answer questions about what financial profit you expect to make from this app.

Section 7. Startup Costs & Funding

Did you know that one of the key reasons startups fail is financial issues?

29% of companies simply run out of cash and 18% of companies have other types of cost issues. Now, when you are closer to your first technology startup business plan example than ever, consider the importance of costs and funding for your business.

Why is the financial component of planning so important?

It is vital for you to understand what type of funding you need to get your app up and running.

Your potential partners must know how much money you need.

Your startup financial model should reflect the forecast for the next 3-5 years. Add the following data to your plan:

Talk about required funding

You have a rough estimation of how much money you need. Try to foresee possible issues. A backup financial plan may be useful, too.

Specify payment frequency

Some costs should only be paid once. Other costs, like salaries or maintenance costs, are repeatable. A detailed financial plan is the final thing you need to provide in your application business plan.

In Conclusion

Strive to create an excellent app business plan, keeping in mind the following tips:

Make it simple and clear.

Be professional and realistic.

Avoid slang.

Proofread, then proofread it again. Also, don't neglect grammar checkers like Grammarly . Such a tool will not only correct your spelling or grammar but also advise you on the style of your writing.

Isn’t it exciting? Now you know how to write a business plan for an app! Now you are one step closer to fruitful business relations and considerable funding to bring your idea to life. And now you are one great step ahead of your competitors.

We have seen dozens of business plans on our path. Now we can say for sure which plan is the right first step to great achievements in the future.

Want to know more about the project cost?

• Kindle Store
• Kindle eBooks
• Politics & Social Sciences

Promotions apply when you purchase

These promotions will be applied to this item:

Some promotions may be combined; others are not eligible to be combined with other offers. For details, please see the Terms & Conditions associated with these promotions.

Buy for others

Buying and sending ebooks to others.

• Select quantity
• Buy and send eBooks
• Recipients can read on any device

These ebooks can only be redeemed by recipients in the US. Redemption links and eBooks cannot be resold.

Download the free Kindle app and start reading Kindle books instantly on your smartphone, tablet, or computer - no Kindle device required .

Read instantly on your browser with Kindle for Web.

Using your mobile phone camera - scan the code below and download the Kindle app.

Follow the author

Image Unavailable

• To view this video download Flash Player

Axis of Convenience: Moscow, Beijing, and the New Geopolitics Kindle Edition

Few relationships have been as misunderstood as the "strategic partnership" between Russia and China. Official rhetoric portrays it as the very model of international cooperation: Moscow and Beijing claim that ties are closer and warmer than at any time in history. In reality, however, the picture is highly ambiguous. While both sides are committed to multifaceted engagement, cooperation is complicated by historical suspicions, cultural prejudices, geopolitical rivalries, and competing priorities. For Russia, China is at once the focus of a genuine convergence of interests and the greatest long-term threat to its national security. For China, Russia is a key supplier of energy and weapons, but is frequently dismissed as a self-important power whose rhetoric far outstrips its real influence. A xis of Convenience c uts through the mythmaking and examines the Sino-Russian partnership on its own merits. It steers between the overblown interpretation of an anti-Western (particularly, anti-American) alliance and the complacent assumption that past animosities and competing agendas must always divide the two nations. Their relationship reflects a new geopolitics, one that eschews formal alliances in favor of more flexible and opportunistic arrangements. Ultimately, it is an axis of convenience driven by cold-eyed perceptions of the national interest. In evaluating the current state and future prospects of the relationship, Bobo Lo assesses its impact on the evolving strategic environments in Central and East Asia. He also analyzes the global implications of rapprochement between Moscow and Beijing, focusing in particular on the geopolitics of energy and Russia-China-U.S. triangularism.

• Print length 390 pages
• Language English
• Sticky notes On Kindle Scribe
• Publisher Brookings Institution Press
• Publication date August 1, 2009
• File size 2296 KB
• Page Flip Enabled
• Word Wise Enabled
• Enhanced typesetting Enabled
• See all details

Editorial Reviews

From publishers weekly, about the author.

Bobo Lo is the head of the Russia and Eurasia Programme at Chatham House (Royal Institute of International Affairs) in London and a visiting scholar at the Carnegie Moscow Center. He was previously first secretary and then deputy head of mission at the Australian Embassy in Moscow (1995–99). He is the author of Vladimir Putin and the Evolution of Russian Foreign Policy (Blackwell, 2003) and Russian Foreign Policy in the Post-Soviet Era (Palgrave Macmillan, 2002).

"Love each other or loathe each other, Russia and China are going to need to work with each other in the years ahead, just as they have in the past, and this book is a good place to start working out this complex, fascinating relationship." —Kerry Brown, Asian Review of Books

"In this timely, eloquent and meticu-lously researched assessment of the "stra-tegic partnership" between Russia and China, Lo explores how their alliance has evolved on political, economic and military fronts." — Publishers Weekly

"Lo's writing is engaging and accessible, and provides a cool-headed critique of the folly of melodramatic terms in understanding international relations.... It is a book which provides a much-needed moment of pause in the current whirlwind of speculation and suspicion of the world's lesser understood political actors."

Product details

• ASIN ‏ : ‎ B0BL84GFWM
• Publisher ‏ : ‎ Brookings Institution Press (August 1, 2009)
• Publication date ‏ : ‎ August 1, 2009
• Language ‏ : ‎ English
• File size ‏ : ‎ 2296 KB
• Text-to-Speech ‏ : ‎ Enabled
• Screen Reader ‏ : ‎ Supported
• Enhanced typesetting ‏ : ‎ Enabled
• X-Ray ‏ : ‎ Not Enabled
• Word Wise ‏ : ‎ Enabled
• Sticky notes ‏ : ‎ On Kindle Scribe
• Print length ‏ : ‎ 390 pages
• #2,227 in National & International Security (Kindle Store)
• #4,887 in International Relations (Kindle Store)
• #7,101 in National & International Security (Books)

About the author

Discover more of the author’s books, see similar authors, read author blogs and more

Customer reviews

Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.

To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.

• Sort reviews by Top reviews Most recent Top reviews

Top reviews from the United States

There was a problem filtering reviews right now. please try again later..

Top reviews from other countries

• Amazon Newsletter
• About Amazon
• Accessibility
• Sustainability
• Press Center
• Investor Relations
• Amazon Devices
• Amazon Science
• Sell on Amazon
• Sell apps on Amazon
• Supply to Amazon
• Protect & Build Your Brand
• Become an Affiliate
• Become a Delivery Driver
• Start a Package Delivery Business
• Advertise Your Products
• Self-Publish with Us
• Become an Amazon Hub Partner
• › See More Ways to Make Money
• Amazon Visa
• Amazon Store Card
• Amazon Secured Card
• Amazon Business Card
• Shop with Points
• Credit Card Marketplace
• Reload Your Balance
• Amazon Currency Converter
• Your Account
• Your Orders
• Shipping Rates & Policies
• Amazon Prime
• Returns & Replacements
• Manage Your Content and Devices
• Recalls and Product Safety Alerts
• Conditions of Use
• Privacy Notice
• Consumer Health Data Privacy Disclosure
• Your Ads Privacy Choices

Don't bother with copy and paste.

Get this complete sample business plan as a free text document.

Convenience Store Cafe Business Plan

Start your own convenience store cafe business plan

Luna's Convenience Store

Executive summary executive summary is a brief introduction to your business plan. it describes your business, the problem that it solves, your target market, and financial highlights.">.

Luna’s is a brand new convenience store based close to Aspen Estates in the town of Jenniville.  Aspen Estates is a new housing estates which is aimed at high income individuals and young couples.  This presents a great opportunity for the store.  Typical household incomes in this area are $85,000 to $100,000.  In addition, it is the only food store with two miles of the housing estate.

It is a start-up company owned by Thomas and Heidi Renner.  Thomas and Heidi make a perfect business partnership.  Heidi has fifteen years of experience in the retail food industry and Thomas is a certified public accountant.  He will deal with the financial side of the business and Heidi will deal with day to day operations.

Luna’s will offer a range of fresh, organic produce, staples, packaged foods, drinks (alcoholic and nonalcoholic), prepackaged fresh meals and pastries, newspapers, pet foods, medicines, health and beauty items, etc.  In addition, Luna’s will rent a small section of the store to a cafe.  The cafe will have seating for approximately 20 people and will provide breakfast, lunch, coffee, tea, cold drinks and pastries.

Luna’s competitive edge is its location, its focus on customer service and the experience and knowledge of the owners.

1.1 Mission

The mission of Luna’s Convenience Store is to provide packaged foods, fresh foods, fast food, soft drinks, beer, cigarettes, groceries, and selected nonfood items to residents of the Aspen Estates and surrounding neighborhoods.  The store will provide fair priced items to its customers and provide a healthy profit for its owners.

1.2 Objectives

1.  To make Luna’s the preferred convenience store for the residents of the newly built Aspen Estates and surrounding neighborhoods.

2.  To break-even by the end of the first year.

3.  To achieve a net profit of 5% by year three.

1.3 Keys to Success

Keys to success:

1.  The convince Aspen Estates residents that Luna’s is “their” convenience.store

2.  To turn over inventory an average of 15 – 20 times per year.

3.  To provide a broad supply of groceries, food and necessary household items.

Company Summary company overview ) is an overview of the most important points about your company—your history, management team, location, mission statement and legal structure.">

Luna’s Convenience Store is a start-up venture. The store will occupy a leased property which is located on the Main Street in Jenniville approximately 30 yards from the main entrance of Aspen Estates. The new building contains five other store fronts, that were built at the same time as the apartments. On the same strip there will be a coffee shop, a gourmet chocolate shop, a gift shop and a bookstore. Luna’s is owned by Thomas and Heidi Renner.

2.1 Start-up Summary

Funding for the enterprise will come from a combination of owner investment and bank funding. The main cost of start-up will be inventory. It is estimated that the initial inventory purchase will be $100,000. In addition, $30,000 will have to be spent on fixtures and fittings for the store. Since it is a brand new building, there will be no maintenance needed before move-in.

2.2 Company Ownership

The company is incorporated in Delaware and is owned by Thomas Renner and his wife Heidi.  Funds for start-up will come from the Renner’s own savings, and a $50,000 bank loan.

Before starting the company Heidi Renner worked as a manager of a local supermarket, and has over 15 years of experience in this industry at management levels.  Thomas is a certified CPA and ran his own practice for ten years before launching the concept of Luna’s.

Market Analysis Summary how to do a market analysis for your business plan.">

The Aspen Estates is a newly built apartment complex in the western suburbs of Jenniville. Construction is scheduled to continue for the next eight months, however 350 condominiums and townhouses are already complete and approximately another 175 are scheduled for completion in the next eight months.

All of the residences are for sale, not rent, so it is expected that the household income of the residents of Aspen Estates will be higher than the national average. Household income is estimated at $85,000 – $100,000. Many of the residents are workers at seven large technology companies that are located within a 20 mile radius of the Estates. These workers tend to be young, 25 – 45, married or living with a partner.

4.1 Market Segmentation

The “Yuppies” are young upwardly mobile individuals aged between 23 and 33.  Their household income is between $55,000 and $80,000, they have very active busy lives and are conscious of their health.  They are single or living with a partner.

The “Young Parents” are couples with young families aged 27 – 37.  They were Yuppies with a focus on entertainment and fun, but now their main focus is their one to two children.  They have less spare time than they used to, so convenience is important to them.

The “Healthy Middles” have the highest income $90,000 to $120,000.  Much of their time is still spent taking care of their children, but their children are old enough to spend the occasional evening alone if their parents want a night out.

The “Healthy Middles” is the smallest market in the Aspen Estates, but potentially the most lucrative for Luna’s.  This group has an expected growth rate of 5% per year, beyond the influx of new home owners as the Estate residences are filled up over the next eight to 18 months.  The Yuppies are the next most lucrative group.  Although they have smaller household incomes than the “Young Parent” group, they have greater disposable income, since they have no children.

The following Market Analysis table includes residents of the Aspen Estates and the surrounding neighborhoods.

4.2 Industry Analysis

• Gross profits are typically 20 – 22%, with net profits

4.2.1 Competition and Buying Patterns

Brought to you by

Create a professional business plan

Using ai and step-by-step instructions.

Secure funding

Validate ideas

Build a strategy

The typical customer at a convenience store is a blue collar male between the age of 18 and 34. Beer and cigarettes together represent about 1/3 of merchandise sales. However, Luna’s is targeting the “Yuppies,” as the professional market grows.

4.3 Target Market Segment Strategy

The market segments identified in the previous section are the key groups that live closest to Luna’s.  These groups have been chosen because of their geographical location as well as their income levels and lifestyles.  Since the most attractive group have young children, the store will have a large candy area, as well as other products that parents need regularly for babies and young children, for example diapers and baby food.   

Strategy and Implementation Summary

Luna’s uses a strategy of impressive customer service. Luna’s will not have a typical convenience store feel.  It will provide higher-end food and hard goods than are typically found in convenience stores.  The store’s competitive edge is its prominent location, in a high income neighborhood.

Strategic Assumptions:

• Marketing to high end individuals will lead to higher average sales per customer.

5.1 Competitive Edge

Luna’s competitive edge is its location and its position as first to market.  Luna’s is located within walking distance of every residence on Aspen Estates.  Currently there are no other stores offering similar products within a 2 mile radius of the Estates.  As new residents move into Aspen Estates, they will naturally chose Luna’s Convenience store as their first choice, because it is closest to their homes.  They will quickly become aware that Luna’s offers high quality organic and healthy products as well as a typical convenience store fare and it will become their preferred store for small grocery and household purchases.

5.2 Marketing Strategy

Luna’s is fortunate to have access to marketing research information that was developed by the developers of Aspen Estates, so the company has knowledge of a large portion of its potential market.  These relatively high income group presents a prime opportunity for Luna’s.  Knowing about the needs of this group will help Luna’s purchase goods that are most desired by their key target markets.   The convenient location of the store will mean that Luna’s will have to do little above the line advertising.

5.3 Sales Strategy

Luna’s will aim to provide a typical convenience store fare as well as items that they will purchase on impulse and that will increase the average sale per customer.  The sales staff will be focused on customer service and always ask customers if they have found everything that they need.

5.3.1 Sales Forecast

The average customer ticket is expected to be $5.50 cents.  This is greater than the industry average of $3.75, due to the demographics of the surrounding neighborhoods and the focus on branded goods and organic, healthy foods.

5.4 Milestones

The accompanying table lists important program milestones, with dates and managers in charge, and budgets for each. The milestone schedule indicates the tasks that Thomas and Heidi will have to complete in order to have a successful start up.

Management Summary management summary will include information about who's on your team and why they're the right people for the job, as well as your future hiring plans.">

Thomas and Heidi Renner are the owners and managers of Luna’s Convenience Store.  They are a well qualified team to take on the role of managing the store.  For the past fifteen years Heidi has worked in a management position at the local Safeway store.  She has an extensive knowledge of the retail food industry and is passionate about the business.  She understands inventory management and has had to deal with many employee issues, so will be able to handle any problem situation.  In addition her position at Safeway gave her exposure to a large number of food vendors in the area and she has good relationships with this group.

Thomas brings another aspect to the business.  As a certified CPA he has dealt with the financial aspects of hundreds of small businesses.  He has seen why they fail and why they succeed.

6.1 Personnel Plan

The following table illustrates the planned personnel over the next three years.  The industry typically has a high turnover rate, however, Luna’s will aim to avoid this by paying higher than typical minimum wage, employing older individuals than school and college age people, and focusing on making their employees as happy as their customers.

Financial Plan investor-ready personnel plan .">

• The company will gain higher grow margins than industry averages, since it is targeting women and professionals.

7.1 Important Assumptions

Luna’s does not sell anything on credit. The personnel burden is very low because Luna’s will employee only part time staff in addition to the owners salaries.  Benefits are not paid to part-timers.

7.2 Break-even Analysis

The following table and chart show the Break-even Analysis for Luna’s.

7.3 Projected Profit and Loss

The following table and charts show the Projected Profit and Loss and Gross Margin for Luna’s.

7.4 Projected Cash Flow

The following table shows the cash flow totals for three years. As you can see by the table and chart, the cash flow remains healthy.

7.5 Projected Balance Sheet

The following table is the Projected Balance Sheet.

7.6 Business Ratios

Business ratios for the years of this plan are shown below. Industry profile ratios based on the Standard Industrial Classification (SIC) code 5411, [Convenience Stores, Independent], are shown for comparison.

The quickest way to turn a business idea into a business plan

Fill-in-the-blanks and automatic financials make it easy.

No thanks, I prefer writing 40-page documents.

Discover the world’s #1 plan building software