QA Testing Presentation Template

Getting a new product or feature out the door goes far beyond the initial build. After the engineering or product team(s) have completed the development, the QA (quality assurance) team taps in to test the quality of the product before it goes live. A QA testing presentation allows teams to align on new product use cases, troubleshoot bugs or glitches, and fix any issues before launch. Teams can do this more efficiently with Beautiful.ai’s QA testing presentation example.   

The customizable template has everything you need to plan and test for new releases. A successful QA testing presentation can help product managers and engineering teams communicate internally and perfect the new feature or product prior to sharing it with customers.  

Our QA testing template can also help you:

  • Communicate timelines and deliverables with key stakeholders
  • Host internal bug bashes to get more eyeballs on the product or feature
  • Troubleshoot issues and track workflows to fix any bugs

Use our template to create an effective QA testing presentation

A QA testing presentation allows teams to sync up on new releases to find and fix any glitches before the official launch. That’s why our template includes everything you need to create powerful QA testing slides. From your team’s process roadmap to testing metrics, tailoring this template to your own QA testing presentation is easy:

Title Slide

Pro tips for creating your own QA Presentation

As you use this template to build your own QA testing presentation, keep these do’s and don’ts in mind:

What did you find in your testing? Include any research findings relevant to the feature and showcase them with visually appealing infographics or screenshots.

The QA testing process is based on a new product or feature, so make sure your presentation reflects that. Customize this template by uploading your own visuals for the project that showcase what the group has been working on, and how teammates can test it.

Use a Kanban or calendar slide to make the deadlines and tasks obvious to your team. The modern layout will make it easy for team members to identify what they’re responsible for and when prior to the feature release.

Apply feedback to create a final or further iteration to the QA testing process, and add to your presentation if needed. This will help your team determine next steps and keep the momentum going.

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Quality Assurance in Software Testing: Examples, Benefits, and Methods

Quality Assurance in Software Testing is a crucial aspect of software development, ensuring that products meet high standards. Explore the importance of Quality Assurance in Software Testing and its best practices in this blog. Learn how it enhances product reliability, performance, and customer satisfaction, making it a crucial part of software development.

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QA is a systematic process that ensures software products meet specific requirements and are free from defects. Read this blog to explore the concepts of QA in Software Testing, its examples, benefits, and testing methods.  

Table of Contents  

1)  Understanding Quality Assurance in Software Testing 

2)  Quality Control vs. Quality Assurance 

3)  Benefits of QA in Software Testing 

4)  Methods of Quality Assurance in Software Testing 

5)  Examples of QA in Software Testing 

6)  Conclusion 

Understanding Quality Assurance in Software Testing  

Quality Assurance involves a set of activities that focus on preventing defects and ensuring that the software development process is efficient and effective. It encompasses processes, methodologies, and techniques to maintain and enhance the quality of software products. QA is not just limited to the testing phase; it begins from the early stages of the development lifecycle. 

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Quality Control vs. Quality Assurance  

Today, the terms Quality Control (QC) and Quality Assurance (QA) are often used interchangeably. However, they represent distinct facets of the Software Testing and validation process. Understanding the differences between these two concepts is crucial for building reliable and high-quality software products. Here is the major difference:  

1)  Quality Control: Quality Control primarily focuses on identifying and rectifying defects or issues in the software product. It involves the actual testing and inspection of the software to ensure that it meets the specified requirements and standards. QC is concerned with catching defects that have already occurred and determining whether the software adheres to the predetermined quality criteria.  

2)  Quality Assurance: Quality Assurance , on the other hand, is a proactive process that encompasses a set of systematic activities designed to prevent defects from occurring in the first place. QA involves implementing processes, methodologies, and standards to ensure that the software development process itself is of high quality. It is about creating a framework within which high-quality software can be consistently produced.

Quality Control vs. Quality Assurance

Benefits of Quality Assurance in Software Testing  

QA in Software Testing goes beyond just identifying and fixing bugs; it offers a plethora of benefits that contribute to the success of software projects and a company's overall reputation. Let's delve deeper into the key benefits that effective QA practices bring to the table:     

Benefits of Quality Assurance in Software Testing

Enhanced c ustomer s atisfaction  

At the heart of any successful software product is the satisfaction of its users. QA plays a key role in ensuring that the software meets the expectations and needs of its intended audience. By rigorously testing the software for functionality, performance, and user experience, QA teams can identify and rectify issues before they reach the end-users.  

This proactive approach significantly reduces the probability of users encountering bugs, crashes, or other usability problems. As a result, users are more likely to have a positive experience with the software, leading to higher customer satisfaction rates and improved user retention. 

Cost s avings  

While some may see QA as an additional cost, it's more accurate to view it as an investment that leads to substantial cost savings in the long run. Identifying and addressing defects during the development phase is far more cost-effective than dealing with them after the software has been released to the market.  

Post-release bug fixes can be time-consuming and resource-intensive, often requiring updates, patches, and customer support efforts. QA helps catch issues early, preventing them from snowballing into larger problems down the line. By reducing the need for extensive post-release bug fixing, QA contributes to cost savings in terms of both time and resources.  

Competitive a dvantage  

Software products that are reliable, user-friendly, and bug-free attain a distinct competitive advantage in the market. In an era where consumers have an array of options to choose from, a superior software experience can set a company apart from its competitors.  

QA enables companies to deliver products that consistently meet or exceed user expectations, creating a loyal customer base and boosting market share. Moreover, a reputation for quality can attract partnerships and collaborations, further strengthening the company's position within the industry.  

Compliance and r isk m itigation  

Certain industries, such as healthcare and finance, have stringent regulatory requirements that software must adhere to. Failure to meet these requisites can lead to legal issues, fines, and reputational damage.  

QA ensures that software is tested against regulatory standards, minimising the risk of non-compliance and potential legal repercussions. Additionally, QA identifies potential security vulnerabilities and helps in implementing measures to mitigate cyber risks, safeguard sensitive user data and protect the company's interests. 

Long- t erm s ustainability  

Software products are not static; they evolve through updates, enhancements, and new features. A s trong QA foundation ensures that as the software grows and changes, its quality remains intact. QA practices contribute to the establishment of reliable and scalable testing frameworks, making it easier to maintain and improve the software in the long run. This sustainability is crucial for minimising technical debt and ensuring that the software remains relevant and competitive over its lifecycle. 

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Methods of Quality Assurance in Software Testing  

Quality Assurance in Software Testing involves various methods to ensure that software products meet the desired quality standards. Let's explore the different methods of QA in Software Testing: 

Manual Testing  

Manual Testing is a traditional approach where human Testers manually execute test cases without using automated tools. This method relies on the tester's intuition, creativity, and domain knowledge to simulate user interactions and identify potential defects.  

Manual Testing is particularly effective for exploratory testing, where Testers explore the software's functionalities without pre-defined scripts. It also suits scenarios where test cases are rapidly changing or where human judgment is critical, such as usability testing.

Pros and cons of Manual Testing

Automated Testing  

Automated Testing involves the use of specialised testing tools to execute pre-defined test cases automatically. This method is particularly effective for repetitive tasks, regression testing, and load testing.  

Automated Tests can be scripted to simulate user interactions, validate functionalities, and compare expected outcomes with actual results. The tests can be run repeatedly with minimal effort, providing rapid feedback on software quality.

Pros and cons of Automated Testing

Continuous Integration and Continuous Delivery (CI/CD)  

CI/CD is a modern approach that integrates QA into the software development and deployment pipeline. It involves frequent Code Integration, Automated Testing, and Continuous Deployment of changes to production environments. CI/CD emphasises building, testing, and deploying smaller, manageable increments of code, which reduces the risk of introducing defects and allows for rapid feedback and correction.  

In the CI/CD workflow, every code change triggers a series of Automated Tests, ranging from unit tests to end-to-end tests. This approach ensures that changes are thoroughly tested before being merged into the main codebase, promoting early defect detection and prevention. 

Pros and cons of Continuous Integration and Continuous Delivery (CI/CD

Exploratory Testing  

Exploratory Testing is a dynamic approach where Testers explore the software's functionalities, features, and user interactions without pre-defined test cases. Testers use their creativity, intuition, and domain knowledge to identify defects and scenarios that might not be covered by scripted tests. Exploratory Testing is especially effective for uncovering unexpected issues, validating user experience, and gaining a deeper understanding of the software's behaviour.

Pros and cons of Exploratory Testing

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Examples of Quality Assurance in Software Testing  

Quality Assurance in Software Testing involves a wide range of activities that ensure software products meet the desired quality standards. Let's delve into specific examples of how QA practices are applied in various real-world scenarios: 

1)  Web a pplications  

Consider a scenario where a software development company is building a web application for online banking. Here, QA plays a pivotal role in ensuring the application's security, functionality, and user experience. Here are some examples of QA practices for web application testing:   

a)  Functionality testing: QA Testers thoroughly test each feature of the web application. For instance, they verify the user authentication process, ensuring that login credentials are validated correctly and that only authorised users can access their accounts.   

b)  Usability testing: QA assesses the user interface to ensure it's intuitive and user-friendly. They test navigation, button placements, and overall design to provide a seamless user experience.  

c)  C ompatibility testing: QA Testers ensure that the web application functions consistently across different browsers (such as Chrome, Firefox, and Safari) and devices (desktops, tablets, and smartphones).  

d)   Performance testing: QA conducts load testing to ensure the application can handle a large number of simultaneous users without slowing down or crashing. This is crucial for preventing bottlenecks during peak usage times. 

2)  Mobile a pp t esting  

When it comes to mobile applications, QA is essential to deliver a smooth and reliable user experience across various devices and platforms. Let's explore QA practices in mobile app testing:  

a)   Device compatibility: QA Testers verify that the mobile app works seamlessly on different devices with varying screen sizes, resolutions, and hardware capabilities.  

b)   Functional testing: QA ensures that all app features, such as buttons, menus, and interactions, are functioning as intended. For example, they test the checkout process in an e-commerce app to confirm that items can be added to the cart and purchases can be completed.   

c)  Performance testing: QA assesses the app's performance under different conditions, including low network connectivity and varying levels of device resources. This ensures that the app remains responsive and functional even in challenging scenarios.  

d)  Security testing: QA identifies vulnerabilities that could compromise user data or the app's integrity. They test authentication mechanisms, data encryption, and permissions to ensure the app is secure from potential threats.  

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Conclusion  

Quality Assurance in Software Testing is a critical component of the software development process. It ensures that software products are of high quality, reliable, and meet user expectations. Organisations can achieve robust QA practices and deliver exceptional software products by employing various methods such as manual and automated testing. Adopting best practices ensures that QA becomes an integral part of the development culture, ultimately leading to successful software outcomes.    

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5 Secrets of the Successful QA Testing Presentation

5 Secrets of the Successful QA Testing Presentation

Each tester at least once in his career faced the necessity of visualization of his knowledge, suggestions, project’s peculiarities, and so on. Software testing as a very sophisticated and many-sided process requires an establishment of the special systematization methodology.

QA company always tries to instill into its employees a habit to structure the information and to develop creative thinking in order to design an interesting and meaningful QA presentation.

What Are the Key Factors of a Good Test Presentation?

  • Specification of the presentation topic and the audience. Understanding what idea should be messaged to the QA team and what kind of background its members possess is of great importance.
  • Monitoring of the speaking manner. It is necessary to observe, for example, the peculiarities of web products testing , make pauses, manage the tempo, keep an eye-contact, and moderately gesticulate.
  • Defining the content depth and the time limitations. Covering the differences between exploratory testing and ad-hoc testing , one should remember about the conciseness and do not neglect the time constraints.
  • Maintaining the positive atmosphere. The disturbance, which usually swaps an orator, is better to transfer into the entertainment. Do not forget to fill the speech with the interesting facts and poetic notes.
  • An ability to beautifully finish. After all ideas are represented, it is important to be ready for the questions, raised by the audience. Of course, do not hesitate to apply applause.

Thereafter, an ability to qualitatively and fairly introduce the presentation to the QA team involves certain preparatory stages and requires not an overnight practice.

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Software Quality Assurance, Quality Control, and Testing – the Basics of Software Quality Management

In any product, quality control is essential. Take, for example, the pharmaceutical industry. If standards and specifications are not met, the final product will be ineffective at best, and at worst, it may even pose health risks to patients, leading to legal repercussions and damage to the company’s reputation.

When it comes to websites and applications, constant website crashes and enrollment issues may have just as serious consequences and kill even the most successful business. If you’ve been following the theme, you’ve probably heard about the Starbucks debacle . One Friday morning, the company lost $3 million in sales simply because something went wrong with their register system after a fresh update, and they had to give away free coffee.

Another example of a company that got off to a bad start with a new product due to inadequate QA software testing is Google. On the day of the presentation of their  new AI chatbot Bard , which was touted as a better replacement for ChatGPT, it made a factual mistake. This was enough to cause Google’s shares to drop $100 billion that same night – almost a year’s worth of stock gains!

And while companies like Starbucks and Google have the resources to recover from these kinds of mistakes, most SBMs would be brought to their knees, showing how costly mistakes IT departments can be. This is why it’s so important to have strong testing strategies and practices in place.

In this article, we’ll talk about the role of Quality Assurance (QA), Quality Control (QC), and testing in the Software Development Life Cycle (SDLC). We will also delve into the key principles, testing techniques, and best practices that companies should adopt to ensure their products meet the highest standards of quality.

Understanding Software QA, Quality Control, and Testing

Before we go any further, let’s start by clarifying what exactly software testing means because, while it seems all pretty simple, there’s quite a lot to it.

This concept was introduced as a means of accessing the conformance of software with implicit (things customers expect from a product based on their previous experiences) and explicit expectations (these are specific targets customers expect in terms of product quality and performance). Here are the two types of software testing conducted for this purpose:

  • Functional, which focuses on the product’s functionality from the user’s point of view, e.g. its ease of use, convenience, UI design, absence of glitches, clear contact forms, price-to-quality ratio, and so on.
  • Non-functional (or structural) , performed to assess the inner components of the software, e.g. its code maintainability, scalability to handle increased loads, security measures, compatibility across different platforms and browsers, the list goes on.

Of course, assessing the quality of a product through structural testing without having expertise in this field isn’t easy. Therefore, structural quality testing is entrusted to experienced testers who possess a deep understanding of software architecture, coding principles, and system internals. Functional testing, on the other hand, is performed through software quality management activities, such as QA, QC, and testing.

Now, let’s look more closely at the aspects of functional testing. Quite often, when people talk about QA, QC, and testing, they mean the same thing. However, this isn’t entirely correct. Although all of these aspects are inherently aimed at delivering a high-quality product, they use different techniques (which we’ll cover later in the article).

What Is Software Quality Assurance?

Quality Assurance (QA) or Software Quality Assurance (SQA) is a term used to describe a systematic process of assessing the quality of software solutions and implementing ways to improve them. In a broader context, SQA refers to the organizational part of quality management when everyone on the team knows exactly in what order things need to be done and strictly adheres to these rules. This is the basis without which further testing is impossible.

Processes Involved

  • Recognize and identify quality standards applicable in software development.
  • Conduct regular quality reviews.
  • Carry out processes for recording test data.
  • Arrange and maintain documentation for QC measures.

Methods Used in QA

Let’s dive into the key QA methods that teams rely on to check their websites and applications for issues and bugs. In general, there are two types — non-functional and functional. Let’s start by quickly going through the phases of non-functional testing, which look like this:

  • Vulnerability testing  aims to detect any potential issues that could expose a website or application to security threats such as cyberattacks, data breaches, or unauthorized access.
  • Compatibility testing  is conducted to check the product’s compatibility with operating systems, browsers, hardware, and software to ensure that it functions correctly and consistently across different environments.
  • Usability testing is executed to ensure that the product’s user interface is easy to understand and use so that end users can interact with a website or application intuitively and efficiently.
  • Performance testing allows teams to ensure that the product’s performance remains consistent and flawless under various conditions, including high loads, low battery, and so on.

Now, it’s time to look more closely at functional testing methods. Here they are:

  • Unit testing   is used to test different parts and components of the software in isolation. Unit tests are written before building a module to test specific functions, classes, or modules in the codebase.
  • Integration testing  focuses on evaluating how different components or modules of the software interact with one another when integrated. It verifies that data flows smoothly between these integrated parts and that they work cohesively as a whole.
  • System testing  extends to the whole framework, enabling test engineers and developers to identify stability issues and spot bugs they haven’t noticed before.
  • Acceptance testing is typically one of the final phases before the product’s release, which involves end-users and stakeholders to validate that the product meets requirements and expectations.

Advantages of Software QA

The advantages of implementing quality assurance in software development are numerous, including but not limited to the following aspects:

  • Reduced risks of costly errors and rework . Since most errors are prevented early in software development, less time and resources are spent on major technical reviews in later stages.
  • A high level of motivation . When everyone understands the product requirements and expectations, they are motivated to contribute their best efforts towards achieving a common goal.
  • A culture of continuous improvement . With SQA requirements, teams rather collaborate with each other than supervise, which helps cultivate a culture of constant improvement and boosted productivity.
  • Compliance with industry standards and regulations . Last but not least, software quality assurance testing helps ensure that products adhere to industry-specific standards and regulatory requirements. This is particularly important for niches such as healthcare, finance, and manufacturing, where non-compliance may lead to financial consequences.

Examples of QA

Here are some examples of QA activities:

  • Project planning;
  • Internal/external audits;
  • Process analysis;
  • Establishing standards;
  • Arranging training courses for the team, and more.

What Is Quality Control?

QC refers to the meticulous examination of the software product to identify any deviations from established standards and specifications. It’s the process of monitoring and inspecting each phase of the SDLC to ensure that the final product meets the desired quality criteria. To put it in simpler terms, think of it as having a manager run quality checks on the website’s functionality by randomly testing its various components.

  • Monitor and inspect software at different stages of the SDLC.
  • Take precautions to prevent bugs and errors in the initial stages of software development.
  • Constantly analyze data to identify areas for improvement.
  • Keep records of the actions taken to maintain accountability.

Methods Used in QC

There are two common methods used in software quality control testing — inspection and statistical quality control. Let’s talk about each in detail.

Starting with inspection , this approach falls into the following three categories:

  • 100% product inspection and sample inspection.
  • Process inspection.
  • Inspection analysis.

Depending on the scale of a project, the product can be inspected either completely, which is usually done when the cost of defects is extremely high, or partially. In the latter case, companies typically choose a sample representative of the entire product lot and use sample results to decide if the product is good.

When it comes to statistical quality control, it focuses on three key aspects:

  • Sampling plans and analysis, which allow organizations to measure the liquidity of the product by executing selective tests of product components
  • Control charts.
  • Corrective measures.

By checking samples of the final product along with control charts showing quality deviations from acceptable limits, teams can decide whether to move forward with product deployment or whether corrective action needs to be taken.

Advantages of QC

Below, we’ve briefly outlined the common benefits of implementing QC.

  • Customer loyalty . Consistent delivery of high-quality software leads to building a  loyal customer base
  • Reduced costs . No bugs and errors means no additional costs to fix software solutions.
  • Constant improvement . Tracking common error patterns helps avoid them in the future.

Examples of QC

  • Inspection;
  • Random samples control;
  • Verification and validation;
  • Manual & automated testing;
  • Measurements, etc.

What Is Testing?

Testing is the process of checking a product as a whole and each of its parts separately. It can be carried out in many different ways using both manual approach and automated testing tools depending on the scale and goals of a project.

  • Develop a strategy outlining what aspects of the product will be tested, how testing will be conducted, and what criteria will define success.
  • Create test cases that cover a wide range of functionalities of a product.
  • Run test cases, either manually or through automated tools.
  • Document any issues or deviations from expected behavior.
  • Repeatedly test the software after each change or update to ensure that new modifications haven’t affected the product’s performance and functionality.

Differences Between SQA, SQC, and Testing

Now that we’ve looked at each of these concepts separately, let’s compare them side by side so you can better understand how they differ from each other.

1) Difference in Approach

The first difference is in the approach. While quality assurance is a proactive process, focused on preventing issues before the development process even begins, QC takes a more reactive stance by focusing on detecting issues after the product is developed. In regards to testing activities, they serve as a means by which the quality of the product itself is validated and ensured.

2) The Focus Is Different

QA is focused on procedures that need to take place to ensure the product quality, such as creating documentation, conducting audits, monitoring changes and updates, training staff, and so on. QC, on the other hand, is focused on the product. To find bugs and issues, teams use different types of testing, including software testing, batch inspection, validation, beta testing, etc. As you’ve guessed, testing is the method of checking the software for issues under the verification process.

3) Different Final Goal

The goal of software QA testing is to develop standard requirements for each step of the development cycle so that the final product falls in line with the established quality criteria. The goal of QC is to ensure that the product is vetted from bugs and is ready for release. And the purpose of testing is to create and execute test cases to help identify and fix potential issues.

4) Different Areas of Responsibility

Another distinct difference between these three aspects is who accomplishes the work. In the case of QA, the quality standards are set up through coordinated efforts of development, testing, and managerial teams and are met by each team member. QC, in turn, is the responsibility of a small dedicated team charged with inspecting and validating the product, while testing is usually carried out by a team of testers working in-house or remotely. 

To make it a tad bit easier for you, we’ve put together a comparison chart that summarizes the key points.

What Do Software Quality Assurance, Quality Control, and Testing Have in Common?

Although QA, QC, and testing aren’t the same thing, they are related to each other. Let’s look at what ties them together despite the differences:

  • Improvement of software quality . All three — QA, QC, and testing — have the common goal of enhancing software quality, although in SDLC, they approach it from different angles and at different stages.
  • Interdependence . None of these processes can exist without one another. QA sets the rules and ways things should be done for QC. QC uses these rules to assess the product’s quality, and testing verifies that the product follows these rules. They all work together to make sure the software is good.
  • Continuous improvement . All three promote a culture of continuous improvement. QA strives to continually improve processes and procedures for better quality outcomes. QC identifies problems that need to be fixed. And testing provides feedback for process refinement.
  • Client-centric . QA, QC, and testing ultimately serve the interests of clients and stakeholders, ensuring that the product aligns with their requirements and functions as expected.
  • Risk mitigation . Last but not least, they collectively contribute to risk mitigation by defining preventive measures and uncovering and managing issues and defects.

By and large, while QA, QC, and testing have distinct roles and objectives, they team up to build a strong system that not only stays on guard of the product quality but also constantly improves things and makes sure software development goes smoothly.

The Role of Testing in SDLC

Testing is critical in SDLC. The sooner a product is tested, the faster issues are found, and the less money and time it takes to fix them. Let’s look at the role of testing in relation to existing software development models.

Testing in the Waterfall Model

Waterfall model is a traditional model of software development, in which each stage strictly follows the other. The team starts with planning, then analyzing, and then designing a prototype. Next comes the implementation phase and testing, after which the product moves to the post-production maintenance stage.

This is in the ideal scenario where everything goes smoothly and no bugs have been found at an earlier stage. However, in reality, things don’t always work out the way they should. And while it’s not so critical to find a bug at the design stage, finding it after the product is already built takes significantly more costs and resources to fix it. Just so you can get an idea, the cost of fixing a bug during implementation is 6 times higher than during the design stage, which is a lot.

Therefore, it’s so important to test every feature of a product while it’s still in development so you don’t miss critical defects that can lead to major setbacks and increased expenses later in development. And the Waterfall model, with its strict, sequential approach, doesn’t cope with this task.

Agile Testing

To overcome the challenges faced by the Waterfall model, agile methodologies have emerged as a popular and effective alternative. In this model, testing is performed in sprints along with the development process, allowing software engineering teams to identify bugs and fix them on the spot.

What’s more, getting testers involved in the early stage of the development process has a positive impact on the communication of the team. By closely collaborating with developers and stakeholders, teams can prevent misunderstandings, which can significantly speed up the development process. No wonder over 86% of US companies have adopted agile methodologies, and those who haven’t done so yet are planning to turn to agile in the coming years.

In agile software development, Quality Assurance isn’t just about building a QA team. It’s a practice that is embedded within the entire development team’s mindset and workflow where everyone’s working to achieve a top-quality product right from the start.

DevOps Testing

DevOps is a relatively new methodology that has been developed as an extension of Agile to improve the coordination between development and operations teams. However, in contrast to Agile, DevOps promotes the idea of continuous integration and delivery (CI/CD) and automation that allow for more frequent software deliveries. This way, whenever a new code is committed or there are some changes in the environment, test engineers can quickly validate the code to avoid bottlenecks later in the pipeline.

It’s worth noting that because DevOps testing has to be executed at every stage of the SDLC, testers are expected to have strong technical skills and even have the knowledge of the code. Otherwise, they might not be able to effectively carry out testing activities. .

The Methods of Software Testing

As we mentioned earlier, the main goal of software testing is to reduce the presence of errors in ready software solutions so they can be safely delivered to end users. However, the truth is that no software is 100% bug-free. Moreover, it cannot be fully tested due to the infinite number of possible inputs, configurations, and scenarios that users might encounter.

Therefore, QA engineers use different methods to identify the best test cases depending on specified test conditions. Let’s take a closer look at these methods:

Black-Box Testing

This method focuses on examining the software’s functionality without delving into its internal code structure. Testers treat the software as a “black box” (hence the name), where they input various sets of data and observe the outputs to ensure they align with expected results.

Black box testing is particularly valuable for validating user interactions, input validations, and overall system behavior. It ensures that the software performs correctly from an end-user perspective, regardless of how it’s implemented internally.

  • Functional, performance, use case, and usability testing.

White Box Testing

Contrary to the black box method, this technique involves in-depth knowledge of the code, which is why, most often, it’s executed either by developers or software architects. They examine the code, algorithms, and system architecture to identify potential flaws and vulnerabilities and ensure that all code paths are properly executed.

  • Unit and security testing.

Gray Box Testing

As it comes from the name, gray box testing combines elements of both black box and white box techniques. Testers are expected to have partial knowledge of the software’s internal structure, allowing them to design test cases that consider both functional and structural aspects of the application.

  • Integration and security testing.

Ad Hoc Testing

Ad hoc is a flexible and spontaneous approach. It doesn’t follow predefined test cases or scripts. Test engineers, often with a good understanding of the application and domain, explore the software freely, trying different actions and inputs based on their intuition and experience. This method is especially useful for uncovering unexpected issues, irregular behaviors, and disability problems that may not be covered by formal test cases.

  • Usability and exploratory testing, quick checks for critical issues.

Regression Testing

This is an iterative method aimed at ensuring that new code changes or updates do not introduce new defects or disrupt existing functionality. Test cases from previous cycles are re-executed to verify that the software still operates correctly after modifications. Regression testing can be applied to all testing types and at all levels and is often automated to minimize time, effort, and labor costs.

Seven Principles of Software Testing

Before wrapping up, let’s touch upon the principles of software testing that every QA professional should know and apply in order to ensure effective and reliable outcomes. These seven principles are described in the book “ Foundations for Software Testing ” by Dorothy Graham, Erik Van Veenedaal, and Isabel Evans and serve as guiding rules.

Here are these rules:

1. Testing Reveals the Presence of Mistakes

First and foremost, it’s important to understand that testing doesn’t insure against mistakes. As we’ve mentioned earlier, there’s no 100% bug-free software and the whole idea of testing is to ensure that the number of these issues is reduced to a minimum.

2. It’s not Possible to Perform Exhausting Testing

Secondly, it’s impossible to test all the potential test cases and scenarios that may arise in an application. To give you the gist, a simple form with 5 input fields and two options would require creating 32 different test cases to cover all combinations.

Now imagine more complex software with numerous features and value options. To fully test this software, teams would need to spend weeks creating every possible scenario and input, which is impractical and costly. Therefore, instead of wasting time and resources on a task that’s not possible to accomplish, organizations focus on the most critical areas of software where defects are most likely to occur.

3. Test Early

As we stated earlier, the cost of fixing a bug increases exponentially throughout the software development life cycle, so it’s important to involve professional teams as early in the development process as possible. By working in parallel with the development team, test engineers can quickly identify defects and bugs and ensure  they don’t add up and destroy the logic of the entire product.

4. Defect Clustering

Defect clustering is based on the Pareto principle, which says that 80% of bugs and defects are typically found in 20% of system modules. This way, if a bug is found in one of the modules, chances are high there are more issues hidden from view.

5. Pesticide Paradox

The Pesticide paradox principle emphasizes the need for continuously updating and evolving test cases. It recognizes that as a software product evolves, the same set of test cases, if repeatedly used, may become less effective at finding defects. Therefore, it’s necessary to regularly review test strategies and introduce new test scenarios, data inputs, and techniques to keep pace with the changing software.

6. Testing Is Context Dependent

This principle basically means that testing different types of software applications will require different approaches, techniques, and methodologies. For instance, safety measures that are of high importance for fintech applications have a lower priority for corporate websites. In the same vein, you’ll need to use different approaches when testing an e-commerce application.

7. Absence of Errors Fallacy

If the software is free from bugs, this isn’t always an indicator of proper quality. It can very well be the case that it’s been tested for the wrong requirement. Of course, the primary goal of software QA and QC is to minimize the amount of defects, but more than anything else, it is also to ensure that the software product meets the user needs and expectations.

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To wrap up, SQM is an important part of the software development process. By establishing a strong SQA plan, companies can significantly improve all aspects of software quality, ensuring their products conform to the highest industry standards and meet customers’ needs. More importantly, it can save them from costly mistakes that come from getting a product too fast to market.

Starbucks isn’t the only company that suffered due to the system error. Take Knight Capital Group Inc, for example. Because the company rushed to release an untested software, it lost over $460 million in less than a minute and almost went bankrupt if not for investors who saved it by coming up with $400 million. Therefore, it’s crucial that the product’s quality is maintained at all stages of development, from inception to release and beyond.

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15 Biggest Challenges in Automation Testing

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Building an Effective Test Automation Team: From Hiring to Management

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Having one outside team deal with every aspect of quality assurance on your software project saves you time and money on creating an in-house QA department. We have dedicated testing engineers with years of experience, and here is what they can help you with.

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There are dozens of different types of testing, but it takes a team of experts to know which ones are relevant to your software project and how to include them in the testing strategy the right way. These are just some of the testing types our QA engineers excel in.

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QA Process: A Complete Guide to QA Stages, Steps, & Tools

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Quality Assurance (QA) is a critical aspect of software development that ensures the delivery of high-quality products that meet customer expectations. A well-defined software QA process helps identify and prevent defects, enhances customer satisfaction, reduces risks and costs, and improves overall product quality. In this comprehensive guide, we will walk you through the key stages, steps, and tools involved in the QA process.

Table Of Contents

  • 1 What is QA Process?
  • 2 How is it Different From Quality Control?
  • 3.1 1. Analyze the Requirements
  • 3.2 2. Plan the Tests
  • 3.3 3. Design the Tests
  • 3.4 4. Execute Tests and Report Defects
  • 3.5 5. Run Re-Tests and Regression Tests
  • 3.6 6. Run Release Tests
  • 4 Test Automation as a Part of the QA Process
  • 5.1 Manual Testing
  • 5.2 Automated Testing
  • 6.1 Risks of Not Implementing a QA Process
  • 6.2 Benefits of Implementing a QA Process
  • 7.1.1 Features
  • 7.2.1 Features
  • 7.3.1 Features

What is QA Process?

Quality assurance in software development aims to identify and prevent any potential issues that may occur throughout the entire project. It includes project management as QA tests involve various individuals.

QA process is implemented by a dedicated team of QA Engineers (QAs), Test Lead, and Test Manager. The ultimate aim of Quality Assurance Engineers (QAs) is to ensure that the company delivers an error-free and high-quality product that provides the best possible user experience.

How is it Different From Quality Control?

Quality control (QC) involves testing the final product to identify and resolve issues before it is released to the market. Implementing an effective QA process enhances team collaboration, shortens development time, and reduces costs. Although the specific stages of the QA process may vary among companies, the core stages remain the same. Now that you have a better understanding of the QA process let’s explore its main stages.

What are the Main Stages in the QA Process?

The main stages in the quality assurance process typically include the following,

QA Process

1. Analyze the Requirements

The QAs must understand and analyze the project requirements, including functional and non-functional aspects. Fixing a bug at the early stages of development will cost less when compared to fixing a bug at the testing/production stage.

That is why QAs must be involved in the initial stages of requirement analysis so they understand the requirements clearly and design the tests accordingly.

2. Plan the Tests

Now, the information gathered in the requirements analysis phase will be used for test planning . The test plan includes the testing strategy, scope, project budget, and deadlines. Also, it should include information about the required types and levels of testing and the testing tools. And when the test plan is ready, the test manager will allocate responsibilities to individual testers.

3. Design the Tests

Now, the QA teams create test cases and checklists based on the software requirements. Each test case includes conditions, data, and steps to validate functionality. Testers compare actual results with expected results to ensure accuracy.

If automation is part of the test scope, this is the stage where automation testing scenarios are created.

Also, the testing team should prepare the staging environment for test execution in this stage. The staging environment should closely resemble the production environment, including hardware, software, network configurations, databases, and system settings. It helps ensure accurate testing conditions .

4. Execute Tests and Report Defects

Tests begin with developers conducting unit tests at the individual code component level. Following that, the QA testing team carries out tests at the API and UI levels. Manual tests are conducted based on pre-designed test cases. All identified bugs will be recorded in a defect-tracking system for efficient management. Moreover, test automation engineers can utilize automated test tools like Testsigma to execute test scripts and generate detailed test reports.

5. Run Re-Tests and Regression Tests

After bugs have been identified, reported, and resolved, QA will again re-test the functions to ensure thorough validation and ensure they didn’t miss any user scenario. Additionally, they perform regression tests to confirm that the fixes haven’t caused any negative impact on the existing functionalities.

6. Run Release Tests

After developers notify about a release, the QA team identifies the affected functionalities. They create new test suites to cover the changes. The team also conducts smoke tests to check stability. If the tests pass, they run the modified test suites and generate a report.

Test Automation as a Part of the QA Process

Test automation is an integral part of the Quality Assurance process that involves using test automation tools and scripts to execute test cases and validate the functionality and quality of an application. Also, automation can be applied at different levels of testing .

It is particularly useful for regression testing, which involves checking modified software to find new defects. Further, it is also effective for load and performance testing.

Although it requires an initial investment in automated tools, there are scenarios when it is more cost-effective and efficient in the long term than manual testing.

Manual Testing

Manual testing involves human testers executing test cases and generating test reports. It is suitable for small test projects and can identify issues that may be missed in automated tests. Manual testing does not require advanced scripting knowledge and is relatively easy to perform. However, it can be time-consuming for large projects and is prone to human errors.

Automated Testing

Automation testing, on the other hand, is performed using automation testing tools. Here, test engineers create and write test scripts to test the application. It simulates user experiences, and test scripts can be reused multiple times.

Automation testing is beneficial for large projects but lacks the human touch and may overlook errors beyond its programmed scope. That is why exploratory testing is preferred, in which testers will think outside of the box to think of scenarios that might have been missed during automation testing.

Combining manual and automated testing yields good results. QA professionals need to evaluate and decide which approach to use for each project based on its specific requirements and considerations. But automation offers a ton of benefits when compared to manual testing, like reusable test scripts, easy parallel testing , less test execution time, fast testing, and more. Let’s discuss this further in the below sections.

Read here – Types of QA Testing .

Why Should QA Processes Be Implemented?

The QA process is crucial for several reasons. In this section, we will discuss the benefits of implementing a QA process and also the risk of not implementing a QA process.

Risks of Not Implementing a QA Process

The quality assurance (QA) process is a systematic activity performed by software testers to assess whether a product meets specific quality requirements. Neglecting the proper QA process can have detrimental effects on product quality, including:

  • Dissatisfied Users: Software defects can drive away users and result in dissatisfaction, leading to decreased customer loyalty.
  • Reputation Damage: A high number of negative reviews can harm your reputation and impact your brand image.
  • Trust Issues: Poor product quality can erode trust among users and potential investors, causing potential difficulties.
  • Sales Impact: Insufficient product quality can undermine sales efforts as new customers discover that the product doesn’t meet their needs, causing them to leave.
  • Compatibility Problems: Introducing new updates may cause existing features to stop working properly.
  • Distraction and Delays: Quality issues divert the team’s focus, with developers spending time fixing bugs instead of implementing new features and enhancements.
  • Lack of QA Involvement: When dedicated professionals do not adequately carry out the QA process, there is a higher risk of overlooking critical quality aspects.
  • Deployment Challenges: Quality issues can hinder the smooth deployment of new features to production, as the development team must first address existing defects.

It is crucial to prioritize the QA process to mitigate these risks and ensure a high-quality product that meets user expectations and drives customer satisfaction.

Benefits of Implementing a QA Process

On the other hand, implementing a well-organized QA process can significantly benefit your business. It enhances the quality of your product, leading to increased customer satisfaction and loyalty. Additionally:

  • Your team can dedicate more time to enhancing the product and introducing new features.
  • Satisfied users are less likely to raise complaints, reducing the workload on the customer support team.
  • High product quality reduces concerns about potential failures.
  • A proper QA process helps minimize project costs since preventing defects is more cost-effective than fixing them later on.

Tools Required for Quality Assurance Testing

There are various tools available that can aid in the QA testing process. The specific tools required may vary depending on the nature of the project, the technologies involved, and the QA objectives. Here are some commonly used automation testing tools that help speed up the entire testing process.

1. Testsigma

Testsigma is a robust cloud-based low-code test automation tool that lets you create and write test steps using NLPs (Natural Language Processing). That is, QAs can automate even complex workflows as plain English statements.For example, if you want to open a website, you can just use the NLP and create the test step as “ Navigate to www.testsigma.com “

Testsigma

Automate all your web, mobile, and desktop apps and APIs in one place. Testsigma is available as open-source and enterprise-ready versions. You can automate different types of testing using this one tool, including,

  • API testing
  • Responsive testing
  • Cross-browser testing
  • Portability testing
  • Regression testing
  • Visual testing , and more.

Now let’s discuss the top features of Testsigma that will benefit the QAs to automate testing.

  • Make your testing process 5x faster
  • Supports Java for testing scenarios that might require coding
  • Simple and easy-to-use interface
  • Supports both script-based and scriptless testing
  • Perfect for both technical and non-technical users, as no coding knowledge is required
  • Provides a record-and-playback feature
  • Automate all your functional tests in one place
  • Built-in test case review management features
  • Easily create/edit/delete test steps
  • Provides a Chrome extension called Testsigma Recorder to record test steps on the go as you use the website.

Testsigma Recorder

  • Supports over 3000+ real devices and 1000+ browser/OS combinations for cross-browser and responsive testing.
  • Works across different browsers and platforms.
  • Integrates easily with various CI/CD tools and other third-party applications.

Testsigma offers a forever free version which is best for startups and small businesses. Further, Testsigma offers a Pro plan which is perfect for medium to large businesses, and you can use it for free using the 30-day trial .

Automate your tests for web, mobile, desktop and APIs, 5x faster, with Testsigma Checkout Testsigma

2. Selenium

Selenium is an open-source automation testing tool that allows users to test web applications. It is a code-based testing tool that allows you to create test scripts using multiple programming languages.

Selenium

  • Supports multiple programming languages – Java, PHP, JavaScript, Ruby, Perl, C#, R, Groovy, Scala, and Python.
  • Supports multiple browsers and platforms.
  • Selenium locators make it easy to identify and use web elements for testing
  • Selenium WebDriver allows faster automation testing.
  • Handles multiple dynamic web elements with ease
  • It is portable and compatible
  • Supports cross-browser testing of web applications. You can not test mobile apps with Selenium.

Katalon is another reputable test automation tool that supports web and mobile app testing. It offers record & playback to create automation test cases.

Katalon

  • Automate web service testing as well
  • It is a free tool but not open-source
  • Supports Groovy for code-based testing
  • Easily integrates with Jira, Jenkins, Git, etc.

The QA process is critical to ensure the quality and reliability of software applications. It not only enhances the overall quality of the product but also brings significant business benefits. It allows teams to focus on product improvements and implementing new features, leading to increased customer satisfaction and loyalty. The QA process is not a one-time effort but a continuous endeavor. Adapting and evolving the QA process based on feedback, best practices, and the latest techniques will help you stay at the forefront of quality assurance in software development.

Frequently Asked Questions

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Software Testing Explained: How QA is Done Today

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Agile Development Cycle

Agile software development cycle

1. Plan the testing and QA processes

main test planning documents

A quality assurance planning scheme

Test policy

  • Definition of what testing means for the company,
  • Test objectives of the organization,
  • General standards and criteria for software testing in projects,
  • Definition of testing terms to clarify their further usage in other documents,
  • Listing of tools to support the testing process,
  • Methods and metrics for assessing efficiency of testing, and
  • Ways to improve the testing processes.

Quality management plan

  • Quality objectives
  • Key project deliverables and processes to be reviewed for satisfactory quality level
  • Quality standards
  • Quality control and assurance activities
  • Quality roles and responsibilities
  • Quality tools
  • Plan for reporting quality control and assurance problems

Test strategy

  • The scope of testing
  • Test objectives
  • Budget limitations
  • Communication and status reporting
  • Industry standards
  • Testing measurement and metrics
  • Defect reporting and tracking
  • Configuration management
  • Test execution schedule
  • Risk identification
  • What is the product?
  • What part(s) of it should be tested?
  • How should they be tested?
  • When should testing begin?
  • What are the start/end criteria?
  • Test plan identifier
  • Introduction
  • References (list of related documents)
  • Test items (the product and its versions)
  • Software risk issues
  • Features to be tested
  • Features not to be tested
  • Approach (Strategy)
  • Item pass or fail criteria
  • Suspension criteria
  • Deliverables (test plan document, test cases, tools, error logs, problem reports, etc.)
  • Test environment (hardware, software, tools)
  • Staffing and training needs
  • Responsibilities
  • The test case ID
  • Test case description
  • Prerequisites
  • Expected result
  • Actual result
  • Date of creation
  • Executed by
  • Date of execution

test case example

Example of standard test case

Source: ISTQB certification

2. Employ test-oriented software development management

Test-driven development, pair programming.

test-driven development

Test-Driven Development lifecycle

benefits of pair programming

Pair programming reduces the number of mistakes

3. Use a shift-left approach to start testing early and often

4. conduct formal technical reviews.

  • What was reviewed?
  • Who reviewed it?
  • What findings and decisions were made?

5. Ensure suitable work environment for QA team

Define qa roles.

  • Software test engineer
  • Test analyst
  • Test automation engineer
  • Software development engineer in test
  • Test architect
  • Test manager

qa roles

Software testing roles and their core functions

Respect your testers

Give business training to your qa team, encourage communication, 6. implement user acceptance testing, types of user acceptance testing, how to organize user acceptance testing, test user documentation, 7. optimize the use of automated tests.

  • cross-device and cross-browser testing
  • regression and smoke testing
  • load testing
  • performance testing

Continuous integration and continuous delivery

8. implement exploratory and ad hoc testing.

  • Ad hoc testing studies the software in advance; while in exploratory testing, the tester learns about the product while testing it.
  • The exploratory testing process has some predefined limitations and scope, giving it some structure, unlike the completely random ad hoc approach.
  • Ad hoc testing is mostly performed at the end of the development process after formal testing; while exploratory testing can be done at any time during sprints.

9. Employ code quality measurements

software quality indicators & test metrics

Software quality indicators and test metrics

  • Stress testing provides the understanding of the upper limit of the capacity of the system.
  • Soak testing checks how long the system can handle a certain load and when performance starts to degrade.
  • Application performance monitoring is the detailed metrics of performance from the user’s perspective provided by special software.
  • Deployment of security updates is the percentage of users that have actually installed a patch or security update.
  • Time to resolution is the amount of time needed to fix a vulnerability.     

10. Report bugs effectively

Bug report example

Bug report example

Source: discuss-gurock.com

11. Get the most out of your test management tool

  • Plan testing activities
  • Capture requirements
  • Store testing information and results
  • Design test cases
  • Manage test case environments
  • Create test execution reports
  • Provide visibility by tracking KPIs
  • Enable data sharing between team members and across different teams
  • Zephyr is the world’s leading provider of test management solutions that supports Agile and DevOps frameworks. It offers several editions: Zephyr for Jira -- a flexible, single-project tool operating natively inside the Atlassian Jira software; Zephyr Scale -- a scalable, cross-project platform also inside Jira; and Zephyr Enterprise -- a robust stand-alone solution to sync multiple teams.
  • SpiraTest is a powerful QA suite that helps with scheduling and managing defects and requirements. It offers full traceability, various test types support, and multiple report options.
  • TestRail is a comprehensive solution that provides numerous integration options with issue and bug trackers and test automation tools. It also has powerful reporting capabilities with customizable dashboards to effectively track test results and important metrics and obtain actionable insights.
  • Kualitee is a flexible product that allows for efficient defect management, test case management, and reporting. It integrates with various testing systems and has a mobile version.
  • Testpad is a simple, lightweight tool that is easy to use by both professional testers and other specialists, i.e., clients, managers, etc. It lets you create checklist-based test plans, add new tests easily, and adapt to various testing styles (BDD, TCM, exploratory, and more).

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What is Quality Assurance (QA) in Software Testing?

Thomas Hamilton

What is Quality?

Quality is extremely hard to define, and it is simply stated: “Fit for use or purpose.” It is all about meeting the needs and expectations of customers with respect to functionality, design, reliability, durability, & price of the product.

What is Assurance?

Assurance is nothing but a positive declaration on a product or service, which gives confidence. It is certainty of a product or a service, which it will work well. It provides a guarantee that the product will work without any problems as per the expectations or requirements.

What is Quality Assurance in Software Testing

Quality Assurance in Software Testing is defined as a procedure to ensure the quality of software products or services provided to the customers by an organization. Quality assurance focuses on improving the software development process and making it efficient and effective as per the quality standards defined for software products. Quality Assurance is popularly known as QA Testing.

How to do Quality Assurance: Complete Process

Quality Assurance methodology has a defined cycle called PDCA cycle or Deming cycle. The phases of this cycle are:

Quality Assurance Process

These above steps are repeated to ensure that processes followed in the organization are evaluated and improved on a periodic basis. Let’s look into the above QA Process steps in detail –

  • Plan – Organization should plan and establish the process related objectives and determine the processes that are required to deliver a high-Quality end product.
  • Do – Development and testing of Processes and also “do” changes in the processes
  • Check – Monitoring of processes, modify the processes, and check whether it meets the predetermined objectives
  • Act – A Quality Assurance tester should implement actions that are necessary to achieve improvements in the processes

What is Quality Control?

Quality Control

Quality control popularly abbreviated as QC. It is a Software Engineering process used to ensure quality in a product or a service. It does not deal with the processes used to create a product; rather it examines the quality of the “end products” and the final outcome.

The main aim of Quality control is to check whether the products meet the specifications and requirements of the customer. If an issue or problem is identified, it needs to be fixed before delivery to the customer.

Difference between Quality Control and Quality Assurance?

Sometimes, QC is confused with the QA. Quality control is to examine the product or service and check for the result. Quality Assurance in Software Engineering is to examine the processes and make changes to the processes which led to the end-product.

Difference between Quality Control and Quality Assurance

Examples of QC and QA activities are as follows:

The above activities are concerned with Quality Assurance and Control mechanisms for any product and not essentially software . With respect to software

  • QA becomes SQA (Software Quality Assurance)
  • QC becomes Software Testing.

Also Check:- Quality Assurance Vs Quality Control: What’s the Difference?

Differences between SQA and Software Testing

Following table explains on differences between SQA and Software Testing:

Best practices for Quality Assurance:

  • Create a Robust Testing Environment
  • Select release criteria carefully
  • Apply automated testing to high-risk areas to save money. It helps to fasten the entire process.
  • Allocate Time Appropriately for each process
  • It is important to prioritize bugs fixes based on software usage
  • Form dedicated security and performance testing team
  • Simulate customer accounts similar to a production environment

Quality Assurance Functions:

There are 5 primary Quality Assurance Functions:

  • Technology transfer: This function involves getting a product design document as well as trial and error data and its evaluation. The documents are distributed, checked and approved
  • Validation: Here validation master plan for the entire system is prepared. Approval of test criteria for validating product and process is set. Resource planning for execution of a validation plan is done.
  • Documentation: This function controls the distribution and archiving of documents. Any change in a document is made by adopting the proper change control procedure. Approval of all types of documents.
  • Assuring Quality of products
  • Quality improvement plans

Quality Assurance Certifications:

There are several certifications available in the industry to ensure that Organizations follow Standards Quality Processes. Customers make this as qualifying criteria while selecting a software vendor.

This standard was first established in 1987, and it is related to Quality Management Systems. This helps the organization ensure quality to their customers and other stakeholders. An organization who wishes to be certified as ISO 9000 is audited based on their functions, products, services and their processes. The main objective is to review and verify whether the organization is following the process as expected and check whether existing processes need improvement.

This certification helps –

  • Increase the profit of the organization
  • Improves Domestic and International trade
  • Reduces waste and increase the productivity of the employees
  • Provide Excellent customer satisfaction

The Capability Maturity Model Integrated (CMMI) is a process improvement approach developed specially for software process improvement. It is based on the process maturity framework and used as a general aid in business processes in the Software Industry. This model is highly regarded and widely used in Software Development Organizations.

CMMI has 5 levels. An organization is certified at CMMI level 1 to 5 based on the maturity of their Quality Assurance Mechanisms.

  • Level 1 – Initial:  In this stage the quality environment is unstable. Simply, no processes have been followed or documented
  • Level 2 – Repeatable:  Some processes are followed which are repeatable. This level ensures processes are followed at the project level.
  • Level 3 – Defined:  Set of processes are defined and documented at the organizational level. Those defined processes are subject to some degree of improvement.
  • Level 4 – Managed:  This level uses process metrics and effectively controls the processes that are followed.
  • Level 5 – Optimizing:  This level focuses on the continuous improvements of the processes through learning &  innovation.

Also Check:- Capability Maturity Model (CMM) & it’s Levels in Software Engineering

Test Maturity Model (TMM):

This model assesses the maturity of processes in a Testing Environment. Even this model has 5 levels, defined below-

  • Level 1 – Initial : There is no quality standard followed for testing processes and only ad-hoc methods are used at this level
  • Level 2 – Definition:  Defined process. Preparation of test strategy, plans, test cases are done.
  • Level 3 – Integration:  Testing is carried out throughout the software development lifecycle (SDLC) – which is nothing but integration with the development activities, E.g., V- Model.
  • Level 4 – Management and Measurement:  Review of requirements and designs takes place at this level and criteria has been set for each level of testing
  • Level 5 – Optimization:  Many preventive techniques are used for testing processes, and tool support(Automation) is used to improve the testing standards and processes.

Also Check:- What is Test Maturity Model (TMM) in Software Testing?

Conclusion:

Quality Assurance is to check whether the product developed is fit for use. For that, Organization should have processes and standards to be followed which need to be improved on a periodic basis. It concentrates mainly on the quality of product/service that we are providing to the customers during or after implementation of software.

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Presentations cum Tutorials on Software Testing

Following Presentations are a sort of Tutorials meant for deeper understanding of various concepts. What you may read from a good book on testing, has been expertly explained through presentations.

The Presentations are available for Free Download on to your PC.

Just Click on the link of your desired format & the download shall start in the background & the downloaded file shall open automatically.

Please have patience, since download may take some time depending upon the speed of your Internet Connection. Available Formats are  (*.pdf )  Openable in Acrobat Reader &  (*.ppt)  openable in MS Powerpoint software.

<<<<< ============== >>>>> Topics covered are :

1) Design Review & Software Testing Formats:

.pdf (2.66 Mb)  ;  .ppt (7.02 Mb)

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Formats:   .pdf (1.64 Mb)   ;  .ppt (4.15 Mb)

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Formats:   .ppt (1.89 Mb)

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Formats:   .ppt (177Kb)

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3) Manual Software Testing – An Excellent Learning Resource for the Beginners Format   .pdf (275 Kb)

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Er. Yogindernath Gupta

An expert on R&D, Online Training and Publishing. He is M.Tech. (Honours) and is a part of the STG team since inception.

Get your Absolutely Free Copy of Several Presentations & E-Books related to ISTQB, HP QTP/UFT, Load Runner, RFT and many more Certification Exams, prepared by Expert & Trainers, by writing to: [email protected]

Subscribe Notify of new follow-up comments new replies to my comments Label {} [+] Name* Email* Website Δ document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Label {} [+] Name* Email* Website Δ document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); 7 Comments Oldest Newest Most Voted Inline Feedbacks View all comments gtpsiva 13 years ago thanks for use ful materials 0 Reply Amandeep Singh 12 years ago The material is really good. PPTs,PDFs that are there on this site are really helpful in getting knowledge of software testing. QTP tutorials are also good i really liked questions on QTP. I gained much from this site and hope I will gain more from this site in future also. 0 Reply ChandraSekhar 12 years ago Really Great work sir! All the content, examples in the PDFs are very professionally articulated. Please keep us posted on latest software testing trends, your experiences in the field. Please try to concerntrate on Agile testing methodolgies like SCRUM etc. Thanks a lot. Looking forward for more content. 0 Reply Basit Bhat 11 years ago The study material provided here will surely help me in ISTQB prepration.Thanks a lot. 0 Reply Gyaneshwar 11 years ago Hey………!!!!!!!! Best materials I ever got ….thru my surfing….!!! Thanks a lot.. 0 Reply Anoo 11 years ago I am so happy to find u r site for what ia m lookin for many days.I hope this is very helpful to everyone who is looking for carrier in Software Testing. 0 Reply Aashish 11 years ago Hi, the best materials aka wiki. Thanks a lot. 0 Reply   wpDiscuz

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F.A.A. Audit of Boeing’s 737 Max Production Found Dozens of Issues

The company failed 33 of 89 audits during an examination conducted by the Federal Aviation Administration after a panel blew off an Alaska Airlines jet in January.

A person walking by a Boeing 737 Max jet being assembled on a factory floor.

By Mark Walker

Reporting from Washington

A six-week audit by the Federal Aviation Administration of Boeing’s production of the 737 Max jet found dozens of problems throughout the manufacturing process at the plane maker and one of its key suppliers, according to a slide presentation reviewed by The New York Times.

The air-safety regulator initiated the examination after a door panel blew off a 737 Max 9 during an Alaska Airlines flight in early January. Last week, the agency announced that the audit had found “multiple instances” in which Boeing and the supplier, Spirit AeroSystems, failed to comply with quality-control requirements, though it did not provide specifics about the findings.

The presentation reviewed by The Times, though highly technical, offers a more detailed picture of what the audit turned up. Since the Alaska Airlines episode, Boeing has come under intense scrutiny over its quality-control practices, and the findings add to the body of evidence about manufacturing lapses at the company.

For the portion of the examination focused on Boeing, the F.A.A. conducted 89 product audits, a type of review that looks at aspects of the production process. The plane maker passed 56 of the audits and failed 33 of them, with a total of 97 instances of alleged noncompliance, according to the presentation.

The F.A.A. also conducted 13 product audits for the part of the inquiry that focused on Spirit AeroSystems, which makes the fuselage, or body, of the 737 Max. Six of those audits resulted in passing grades, and seven resulted in failing ones, the presentation said.

At one point during the examination, the air-safety agency observed mechanics at Spirit using a hotel key card to check a door seal, according to a document that describes some of the findings. That action was “not identified/documented/called-out in the production order,” the document said.

In another instance, the F.A.A. saw Spirit mechanics apply liquid Dawn soap to a door seal “as lubricant in the fit-up process,” according to the document. The door seal was then cleaned with a wet cheesecloth, the document said, noting that instructions were “vague and unclear on what specifications/actions are to be followed or recorded by the mechanic.”

Asked about the appropriateness of using a hotel key card or Dawn soap in those situations, a spokesman for Spirit, Joe Buccino, said the company was “reviewing all identified nonconformities for corrective action.”

Jessica Kowal, a spokeswoman for Boeing, said the plane maker was continuing “to implement immediate changes and develop a comprehensive action plan to strengthen safety and quality, and build the confidence of our customers and their passengers.”

In late February, the F.A.A. gave the company 90 days to develop a plan for quality-control improvements. In response, its chief executive, Dave Calhoun, said that “we have a clear picture of what needs to be done,” citing in part the audit findings.

Boeing said this month that it was in talks to acquire Spirit , which it spun out in 2005. Mr. Buccino said on Monday that Spirit had received preliminary audit findings from the F.A.A. and planned to work with Boeing to address what the regulator had raised. He said Spirit’s goal was to reduce to zero the number of defects and errors in its processes.

“Meanwhile, we continue multiple efforts undertaken to improve our safety and quality programs,” Mr. Buccino said. “These improvements focus on human factors and other steps to minimize nonconformities.”

The F.A.A. said it could not release specifics about the audit because of its active investigation into Boeing in response to the Alaska Airlines episode. In addition to that inquiry, the National Transportation Safety Board is investigating what caused the door panel to blow off the plane, and the Justice Department has begun a criminal investigation .

During the F.A.A.’s examination, the agency deployed as many as 20 auditors at Boeing and roughly half a dozen at Spirit, according to the slide presentation. Boeing assembles the 737 Max at its plant in Renton, Wash., while Spirit builds the plane’s fuselage at its factory in Wichita, Kan.

The audit at Boeing was wide ranging, covering many parts of the 737 Max, including its wings and an assortment of other systems.

Many of the problems found by auditors fell in the category of not following an “approved manufacturing process, procedure or instruction,” according to the presentation. Some other issues dealt with quality-control documentation.

“It wasn’t just paperwork issues, and sometimes it’s the order that work is done,” Mike Whitaker, the F.A.A. administrator, said at a news conference on Monday. “Sometimes it’s tool management — it sounds kind of pedestrian, but it’s really important in a factory that you have a way of tracking tools effectively so that you have the right tool and you know you didn’t leave it behind. So it’s really plant floor hygiene, if you will, and a variety of issues of that nature.”

One audit dealt with the component that blew off the Alaska Airlines jet, known as a door plug . Boeing failed that check, according to the presentation. Some of the issues flagged by that audit related to inspection and quality-control documentation, though the exact findings were not detailed in the presentation.

The F.A.A.’s examination also explored how well Boeing’s employees understood the company’s quality-control processes. The agency interviewed six company engineers and scored their responses, and the overall average score came out to only 58 percent.

One audit at Spirit that focused on the door plug component found five problems. One of those problems, the presentation said, was that Boeing “failed to provide evidence of approval of minor design change under a method acceptable to the F.A.A.” It was not clear from the presentation what the design change was.

Another audit dealt with the installation of the door plug, and it was among those that Spirit failed. The audit raised concerns about the Spirit technicians who carried out the work and found that the company “failed to determine the knowledge necessary for the operation of its processes.”

Other audits that Spirit failed included one that involved a cargo door and another that dealt with the installation of cockpit windows.

Mark Walker is an investigative reporter focused on transportation. He is based in Washington. More about Mark Walker

Boeing: A Company in Turmoil

Boeing is weathering a particularly difficult period: two fatal crashes, a loose panel that blew out during a flight, quality concerns and production slowdowns..

‘Shortcuts Everywhere’: Quality issues have plagued Boeing  even after two fatal crashes. Many employees blame the company’s focus on increasing production speed .

A Major Reshuffle : Boeing said that it was overhauling its leadership  amid its most significant safety crisis in years, announcing sweeping changes that included the departure of its chief executive, Dave Calhoun , at the end of the year.

United’s Planes : An engine fire sparked by plastic packaging wrap, a tire lost shortly after takeoff and a plane veering off the runway: These are among several recent incidents that have occurred  on Boeing flights operated by United Airlines.

Alaska Airlines Flight 1282: After a section of a plane blew out  10 minutes after it took off , there was increased scrutiny  on the plane’s manufacturer: Boeing . The Justice Department has since launched a criminal investigation .

Quality Control Issues: An audit that was initiated by the Federal Aviation Administration after the Alaska Airlines incident found dozens of problems  throughout Boeing’s manufacturing process and one of its key suppliers.

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