operations manager resume examples 2022

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20 Operations Manager Resume Examples - Here's What Works In 2024

Operations manager positions can be highly competitive. we’ve crafted six resume templates to help you snag one of these coveted jobs in 2023 (google docs and pdfs attached)..

Operations managers are high-level professionals who oversee the day-to-day operations of a business. They often manage multiple departments, balancing budgets and allocating resources to make the company as efficient and profitable as possible. This upper-management role is as rewarding as it is challenging; you’ll have wide-ranging responsibilities and will need a broad skill set to meet the demands of your job, but you’ll be able to use your expertise and leadership to steer your company towards long-term growth and success. As businesses are increasingly recognizing the crucial importance of these types of managers, the field is growing; some sources have projected a 6% increase in operations manager job opportunities from 2019 to 2029. Positions often pay well and can be competitive, even for qualified candidates. If you’re applying for an operations manager job in 2023, you need to show that you have what it takes to thrive in that role. Recruiters want to see that you have leadership abilities, management experience, interpersonal skills, and the capacity for making sound decisions that can positively impact the future of a company. In order to leave a lasting impression on a hiring manager, you’ll need a strong resume that sets you apart from other applicants. Read on to learn more about how to create a stellar operations manager resume that will showcase your most pertinent skills and abilities.

Operations Manager Resume Templates

Jump to a template:

• Operations Manager
• Business Operations Manager
• Technical Operations Manager
• Sales Operations Manager
• Marketing Operations Manager
• Operations Associate (Entry Level Operations Manager)
• Retail Operations Manager
• Warehouse Operations Manager
• Senior Operations Manager
• Healthcare Operations Manager
• IT Operations Manager
• Process Improvement Manager

Jump to a resource:

• Keywords for Operations Manager Resumes

Operations Manager Resume Tips

• Action Verbs to Use
• Bullet Points on Operations Manager Resumes
• Frequently Asked Questions
• Related Other Resumes

Get advice on each section of your resume:

Template 1 of 20: Operations Manager Resume Example

The operations team is a crucial part of any successful company. The operations manager leads the operations team in managing all activities and initiatives associated with production and organizational processes. Operations managers can work in numerous fields and environments, and the job role may change based on the industry. However, regardless of industry, the operations manager is broadly responsible for overseeing the efficacy of most business operations. To become an operations manager, you’ll need a bachelor's degree in an associated field, such as business management, logistics, or applied statistics. Hiring managers will be looking for a candidate with strong communication, problem-solving, and project management skills. In addition, they will look for someone with relevant previous experience, such as prior roles as an operations officer, operations analyst, or business management consultant.

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Tips to help you write your Operations Manager resume in 2024

   showcase your ability to find creative solutions.

The operations manager is responsible for identifying aspects of a business's operations that are ineffective and finding effective solutions for them. Your resume should demonstrate how you have identified issues and implemented new solutions in prior roles. Your resume should clearly show that you can identify problems and can use critical thinking and problem-solving skills to find solutions.

   Demonstrate your ability to lead and train others

Another crucial piece of the operations manager's role is the ability to effectively train, monitor, and lead staff. The operations manager may be tasked with creating new training programs for employees. As such, it’s important to note any experience you have training staff, implementing new HR initiatives, and improving employee KPIs on your resume.

Skills you can include on your Operations Manager resume

Template 2 of 20: operations manager resume example.

A successful operations manager needs to have a variety of skills. Excellent communication and leadership skills are vital because operations managers must work effectively across different teams and departments. More than anything else, these managers need to be able to generate measurable results for companies. A resume like this one uses detailed examples and numbers to show how you made a difference in previous positions.

   Specific metrics to quantify impact at former jobs

This resume lists numerous examples of past achievements that had a measurable outcome (e.g. “increased sales within the first year by 15%”). These numbers are proof that your ideas and actions had a positive impact at places where you used to work.

   Mentions leadership and mentorship experience

Operations manager positions are senior-level roles that require proven leadership abilities. Mentioning how you coached, trained, or managed staff at your previous jobs shows that you have the ability to lead others.

Template 3 of 20: Business Operations Manager Resume Example

A Business Operations Manager wears many hats. As a hiring manager, I can tell you that we're looking for more than just someone who can keep things running smoothly. We need a strategic planner, someone who understands the impact of their decisions on every branch of the business. On top of that, the world of operations is under constant evolution, especially with the rise of digital transformation strategies. Your resume should reflect how you've adapted to these changes and used them to drive business success. When writing your resume, remember that it's not just about showing off your past roles and responsibilities. It's about demonstrating your ability to use your comprehensive understanding of business operations to make strategic decisions that drive growth.

Tips to help you write your Business Operations Manager resume in 2024

   highlight your strategic planning skills.

A Business Operations Manager needs to see the big picture and make strategic decisions. Don't just list your duties, show how you used your understanding of business operations to drive success. Maybe you implemented a new process that increased efficiency, or perhaps you led a project that significantly reduced costs.

   Showcase your adaptability to digital changes

The digital landscape is reshaping the world of operations. Highlight experiences where you've navigated through digital transformations or implemented technology to streamline operations. This will show potential employers that you're capable of leading their businesses into the future.

Skills you can include on your Business Operations Manager resume

Template 4 of 20: business operations manager resume example.

Business operations managers may have more senior or executive roles at some companies than other operations managers. This resume showcases extensive experience within the field and accomplishments that demonstrate a high level of ability. Past promotions look good on any resume, but they’re especially important for business operations managers because they show leadership and proactivity.

   Demonstrates growth through past promotions

This resume template mentions being promoted with a past employer, which is a mark of outstanding performance and professional growth. Both of these factors are crucial for senior-level job candidates.

   Strong action verbs highlight management skills

To be considered for a business operations management role, you need to establish yourself as an expert in managing people. Leading resume bullet points with verbs like “overhauled”, “managed”, and “developed” underscores your management abilities, especially when you back them up with specific results that you achieved.

Template 5 of 20: Technical Operations Manager Resume Example

As a Technical Operations Manager, you stand at the intersection of business strategy and technical execution. In this rapidly evolving field, you'll need to highlight your ability to adapt and drive tech initiatives that align with broader business goals. Now, more than ever, companies are eyeing for tech operation managers who double as change-makers, pushing the boundaries of innovation while keeping systems running smoothly. Because of this, your resume needs to show not only your technical expertise, but also your project management and team leadership skills. In writing your resume, it's crucial to avoid industry jargon and make your accomplishments as concrete and quantifiable as possible. Remember, hiring managers don't just want to see a list of your roles; they want to know the real-world impact you've made.

Tips to help you write your Technical Operations Manager resume in 2024

   quantify your impact.

Instead of just listing your job duties, talk about the results you achieved. Be specific and provide data, like "Reduced system downtime by 35%" or "Implemented a security protocol that cut breaches by half". Numbers are compelling and show you drive results.

   Show off soft skills

Technical Operations Management isn't just about technical skills, it's also about leadership. Show that you can lead a team and manage projects. For instance, mention a complex project you led to successful completion or how you improved team productivity.

Skills you can include on your Technical Operations Manager resume

Template 6 of 20: technical operations manager resume example.

As a Technical Operations Manager, you're responsible for ensuring the smooth functioning of all technical aspects within an organization. Your role requires a balance between strong technical skills and leadership abilities, as you'll be managing a team as keeping systems running well. Your resume needs to reflect this mix. Over the past few years, there's been a shift toward highlighting experience with cloud services and automation tools, as businesses look to streamline operations and move towards digital transformation. Therefore, when writing your resume, it's essential to highlight your experience in these areas, alongside your leadership capabilities.

   Showcase your technical certifications

If you hold any specific certifications in areas like ITIL, PMP, or cloud services (such as AWS or Azure), make sure you highlight them. Given the technical nature of the role, having such certifications can make you more attractive to potential employers.

   Highlight your leadership skills in a tech environment

As a Technical Operations Manager, you're not only dealing with systems but also managing a team. You should indicate any experience you've had leading tech teams, focusing on how you've driven efficiency, resolved conflicts, or managed projects successfully.

Template 7 of 20: Technical Operations Manager Resume Example

Technical operations managers work closely with technical teams to ensure that projects run smoothly and are completed according to all necessary specifications. They need to balance technical concerns with the interests of the company as a whole. If you’re applying for one of these jobs, use a resume like this one to showcase a blend of technical and managerial abilities.

   Tailored to technical operations managers

This resume does a good job of highlighting operations management expertise, and it also includes technical experiences such as the architect and analyst positions. Having a strong background in technical roles can make you a stronger candidate for a technical operations manager position.

   Good use of skills section

Technical work is specialized and requires specific hard skills. The skill section on this resume lists competencies such as programming or big data tools (e.g. Amazon Web Services). If you’re proficient in any of these areas, mention them by name to show evidence of your technical expertise.

Template 8 of 20: Sales Operations Manager Resume Example

A Sales Operations Manager is a crucial role in any sales-driven organization, as they are responsible for streamlining sales processes and improving sales team performance. In recent years, companies are placing greater emphasis on data-driven decision-making, so showcasing your analytical skills on your resume is key. When crafting your resume for this role, remember to emphasize your ability to manage sales operations, develop sales strategies, and optimize overall team performance. In addition to your strong sales background, it's important to demonstrate your expertise in managing complex tasks and cross-functional teams. Companies are increasingly looking for candidates with a blend of sales management and operations experience, so make sure you highlight those qualities in the resume.

Tips to help you write your Sales Operations Manager resume in 2024

   showcase data analysis expertise.

As a Sales Operations Manager, your ability to analyze sales data and draw meaningful insights is key to improving team performance. Be sure to highlight your experience with data analysis tools and the tangible results you've achieved through data-driven decision-making.

   Mention process improvement initiatives

Sales Operations Managers are responsible for identifying and implementing process improvements to optimize sales team efficiency. Be sure to include examples of process improvement initiatives you've led or participated in and emphasize any improvements in sales performance or efficiency as a result.

Skills you can include on your Sales Operations Manager resume

Template 9 of 20: sales operations manager resume example.

Some companies employ sales operations managers to oversee their sales teams. These managers have a myriad of responsibilities, including training new sales staff, fostering communication between employees and clients, and streamlining sales processes. When you’re seeking one of these roles, your resume should show that you have some background in sales as well as management.

   Focuses on sales and management experience

This resume sample focuses on the right kinds of work experience for the job. In addition to a previous sales operations management position, there are two sales manager positions, which suggest a strong foundation in sales. There are also plenty of examples within the bullet points that show management skills.

   Highlights measurable results relating to sales ops managers

Operations managers get evaluated on the results they achieve, and the same is true for sales professionals. Having concrete figures to show for your work (e.g. “increased overall departmental sales by 10% in a single year”) helps quantify what you accomplished and shows potential employers what you may be able to do for their companies.

Template 10 of 20: Marketing Operations Manager Resume Example

If you are technically inclined but also creative with marketing experience, a role as a marketing operations manager might be a great fit for you. Marketing operations managers oversee the technology and automation processes used to streamline marketing practices. The marketing operations manager handles implementing and improving marketing technology and processes, establishing needs and budgets for marketing technology, and working with other managers to understand what technology is needed to improve the marketing process. For this role, you will need an educational background in marketing. A master’s degree in marketing or business is preferred. You may also have a bachelor’s degree in marketing and get a certification in marketing operations to be considered. More importantly, hiring managers will be looking for someone with a deep understanding of current marketing tools and how to implement them. An ideal candidate will have previous experience in marketing, sales, business analytics, or another related field. Marketing operations managers must be creative and great problem solvers while also being technically knowledgeable.

Tips to help you write your Marketing Operations Manager resume in 2024

   showcase previous success improving marketing kpis or processes.

When hiring a marketing operations manager, companies want someone who knows how to produce results and optimize processes. For this reason, it’s important to highlight how you have improved marketing processes in the past, and what results you achieved. Showing hiring managers you are able to effectively improve processes is critical to landing this role.

   Gain certifications in marketing operations

Being a marketing operations manager requires a technical skill set that might not be taught in college. The marketing operations manager must know about marketing technology; how to implement it, how to ensure it integrates with other software, and how to track its efficiency. For this reason, it may help to become certified in marketing operations, or take courses to become certified in different marketing software programs.

Skills you can include on your Marketing Operations Manager resume

Template 11 of 20: marketing operations manager resume example.

A marketing operations manager supervises and optimizes companies’ marketing efforts. They may plan and implement campaigns, manage social media accounts, analyze performance, and ensure that all projects and messaging align with the company’s brand. A resume like this one is a strong choice for aspiring marketing operations managers -- it emphasizes skills specific to marketing and work experience in related positions.

   Prominent skills section with relevant marketing skills

Desirable skills for marketing operations managers include marketing areas such as strategy, B2B, campaign management, and analytics -- and this resume uses its skills section to feature these competencies.

   Great action verbs make accomplishments shine

The work history bullet points here all begin with strong verbs such as “collaborated”, “managed”, and “developed”. Words like these show your initiative and clearly illustrate what you achieved in your former roles.

Template 12 of 20: Operations Associate (Entry Level Operations Manager) Resume Example

Being an Operations Associate or an Entry Level Operations Manager is primarily about ensuring smooth operation of the business. You'll be involved in a variety of tasks ranging from managing day-to-day operations, planning, communication, and even troubleshooting. The trends show that versatility is a must in this role - given the multi-faceted nature of operations, it's crucial to demonstrate your adaptability when writing your resume. Companies are increasingly seeking candidates who can juggle multiple tasks, make data-driven decisions, and lead teams effectively. With the rise of remote work, showcasing your ability to manage virtual teams and adapt to digital tools can give you an edge.

Tips to help you write your Operations Associate (Entry Level Operations Manager) resume in 2024

   showcase your versatile skill set.

For an Operations Associate role, it's crucial to convey your versatility. You should display transferrable skills like leadership, problem-solving, and adaptability. It's not just about having these skills, but showing how you've used them in past roles or projects can make a major difference.

   Display data-driven decisions

Operations is heavily driven by data. Hence, presenting examples of how you've used data to drive decisions or improvements can highlight your strategic thinking. Quantifying the impact of your work ('increased efficiency by 20%' or 'reduced costs by 15%') can be particularly effective.

Skills you can include on your Operations Associate (Entry Level Operations Manager) resume

Template 13 of 20: operations associate (entry level operations manager) resume example.

Operations associates can learn about business operations as they work to support the day-to-day functioning of a company. While you do need to be organized and conscientious for this type of role, you don’t need management experience for this entry-level role -- so use your resume to underscore your education and internship history, as shown in this resume.

   Leads with educational experience

As an entry-level applicant, you won’t have a lot of work history to discuss -- so start your resume off with what you have accomplished in school and internship experience. If you’ve done coursework in relevant areas such as data analytics or operating systems, it’s great to mention that up-front.

   Relevant internship experience

This resume points out accomplishments at internships that directly relate to being an operations associate. The bullet points show that even though you’re early in your career, you’ve already made an impact with your work.

Template 14 of 20: Retail Operations Manager Resume Example

A retail operations manager is in charge of the daily operations of retail stores. You will manage the staff, staff schedules, and stock. You will also ensure the stores are kept clean, tidy, and efficient. Most retail operations managers will have bachelor’s degrees in management, business administration, or a related field. Substantial experience in customer service and retail is also expected. This resume shows a strong educational background as well as extensive experience in sales and retail.

Tips to help you write your Retail Operations Manager resume in 2024

   use metrics to show your effect on the bottom line..

A retail operations manager’s goal is to maximize efficiency. Maximized efficiency can translate to reduced costs and increased profits so include any metrics to show how you accomplished this in your previous positions. This resume is full of these metrics.

   Include your biggest achievement in the introduction section.

You don’t want your most significant accomplishment to get lost in your lengthy experience section. Let your shining accomplishment stand on its own by including it in the introduction section.

Skills you can include on your Retail Operations Manager resume

Template 15 of 20: warehouse operations manager resume example.

As the name suggests, this operations manager is in charge of the daily operations of a warehouse. Your tasks may include, ensuring the distribution plan is effectively realized, tracking inventory, overseeing the dispatching of inventory, etc. You will need to understand the goods your company is selling, their sales cycle, available transport methods, and the workings of a warehouse. As a manager, you will also need to have experience effectively managing a team. Take a look at this strong warehouse operations manager resume.

Tips to help you write your Warehouse Operations Manager resume in 2024

   quantify the size of the teams you managed..

Warehouses usually need a sizeable workforce to operate efficiently so show recruiters that you are capable of managing large teams by listing the number of people you have managed in previous positions. This applicant impressively supervised 125 warehouse employees in their previous position.

   Your tools section should reflect industry standards.

Ensure that your tools section includes all the main tools used by professionals who operate warehouses and manage teams. If you applying to a specific company, do research to find out what tools they use and ensure you include those tools in your resume.

Skills you can include on your Warehouse Operations Manager resume

Template 16 of 20: warehouse operations manager resume example.

A warehouse operations manager oversees storage operations. They receive and dispatch packages and create strategies to improve the warehousing service. This is a systematic role in which they must supervise internal and external resources. This includes monitoring employees and meeting with external vendors. Although they must comply with stakeholders’ requirements and goals, warehouse operations managers are expected to make business decisions independently. They must also drive workplace safety and delegate tasks to subordinates.

   Indicate your knowledge of supply chain legislations and laws.

As a warehouse operations manager, you are expected to comply with supply chain local and federal legislations and ensure employees follow these laws as well. You should also be familiar with internal policies and stakeholders’ goals. Therefore, it is crucial to mention your familiarity with supply chain compliance in your resume.

   Demonstrate your administration skills.

As we mentioned earlier, you will have to make business decisions independently. This often involves setting business strategies, getting suppliers, and creating budget reports, so your administration skills must be on point. When writing your warehouse manager resume, try to indicate your administration skills.

Template 17 of 20: Senior Operations Manager Resume Example

Whereas operations managers handle the day-to-day operations of a business, senior operations managers handle the implementation of entire projects and strategies from inception to completion. Recruiters will expect you to have extensive experience in the field you are operating in, as well as extensive managerial experience. A bachelor’s degree in management, business administration, or a similar field would also be highly advantageous.

Tips to help you write your Senior Operations Manager resume in 2024

   show ability to handle company-wide projects..

Recruiters would like to see evidence that you can work inter-departmentally and coordinate the implementation of a company-wide project efficiently, so highlight any experience you have working on a project of that nature. If you have any metrics to show the success of such projects under your leadership, include these as well.

   Show career progression.

Recruiters want to see how you grew to a senior position. Showing career progression shows that you have intimate knowledge of your subordinates’ tasks, and also shows that your work has been stellar enough to warrant promotion.

Skills you can include on your Senior Operations Manager resume

Template 18 of 20: healthcare operations manager resume example.

Healthcare operations managers are concerned with improving the quality of care for patients and increasing efficiency in the healthcare institution within which they work. Other tasks may include ensuring compliance is maintained, overseeing inventory, and commissioning new equipment to increase efficiency. You will be expected to have a bachelor’s degree in health management, health administration, or a similar field. Any further qualifications like a master’s degree or certification in the field would be welcomed by recruiters and help your resume stand out from the crowd. You will want to show some soft skills in your resume including problem-solving, communication, leadership, etc.

Tips to help you write your Healthcare Operations Manager resume in 2024

   concentrate on your experience in healthcare..

You will want to show that you know the healthcare industry inside and out. Do this by including as much healthcare industry experience as possible. This applicant has focused entirely on their experience in the field.

   Show career progression in the healthcare field.

Recruiters will want to see your journey to the operations manager position. By showing them that you have had hands-on experience in healthcare, such as this applicant who was an emergency nurse, you can show them that you are intimately knowledgeable about patient care and the operations of healthcare facilities. This would be more impressive than if your background was in another field.

Skills you can include on your Healthcare Operations Manager resume

Template 19 of 20: it operations manager resume example.

An IT operations manager ensures that a company's IT systems are always functioning well. You will monitor the network infrastructure and address and resolve any system issues. More specific tasks may include password management, overseeing the installation of new software or hardware, ensuring data is properly handled, and managing the company’s IT technicians and support team. You will be expected to have a bachelor’s degree in an IT-related field, and extensive experience in the field. As you will be in charge of a team, you will also be expected to have leadership and management experience. Previous experience as an operations manager would be even more beneficial to your application and resume. Here is an example of a strong IT operations manager’s resume.

Tips to help you write your IT Operations Manager resume in 2024

   show your excellence through promotions..

Promotions show recruiters that you have been an exemplary employee whom employers have thought deserving of a promotion. It also shows recruiters that you will be able to lead your subordinates well as you have an intimate knowledge of their jobs.

   Keep updating your IT skills list.

IT is fast advancing and there are new systems being developed every day. Ensure your skills list reflects the most up-to-date systems. It will show recruiters you are knowledgeable and current in the field. If you aren’t familiar with the newest systems, take a crash course before adding them to your resume.

Skills you can include on your IT Operations Manager resume

Template 20 of 20: process improvement manager resume example.

Writing a resume for a Process Improvement Manager role can be a tricky task. This role is unique in its focus on improving and streamlining business processes, often involving a blend of project management, data analysis, and communication skills. Recently, there's been a growing trend for these roles to require knowledge of specific process methodologies, such as Lean or Six Sigma. So, when you're crafting your resume, ensure it reflects your expertise in these areas and be prepared to demonstrate a quantifiable impact you've made in previous roles.

Tips to help you write your Process Improvement Manager resume in 2024

   demonstrate knowledge of process methodologies.

As a Process Improvement Manager, your resume should clearly communicate your understanding and application of process methodologies, like Lean or Six Sigma. List the methodologies you're familiar with and provide examples of how you've used them to improve business processes in the past.

   Showcase Quantifiable Achievements

You must indicate how you’ve made a substantial difference in prior roles. Showcase specific projects you've managed, the problems you identified, the solutions you implemented, and the measurable outcomes. Include numbers wherever possible to drive home your effectiveness.

Skills you can include on your Process Improvement Manager resume

We spoke with hiring managers at top companies like Amazon, UPS, and Coca-Cola to gather their best advice for operations manager resumes. They revealed that the most effective resumes highlight specific achievements in process optimization, cost reduction, and team leadership. Use these tips to make your resume stand out and get noticed by employers.

   Quantify your impact with metrics and data

Numbers speak louder than words. Instead of simply listing your responsibilities, use metrics to demonstrate the impact of your work:

• Reduced inventory costs by 20% through optimizing supply chain processes
• Increased production efficiency by 15%, resulting in $500K annual savings
• Led a team of 50 employees to achieve 98% on-time delivery rate

Avoid vague statements that lack context, like:

• Responsible for reducing costs
• Improved efficiency of production line

   Highlight your leadership and team management skills

Operations managers often oversee large teams. Showcase your ability to lead and motivate others:

• Coached and mentored 15 supervisors, resulting in 25% improvement in team productivity
• Collaborated with cross-functional teams to implement Lean Six Sigma methodology
• Resolved conflicts and maintained positive employee relations in a union environment

Hiring managers want to see specific examples of your leadership in action, not just a list of soft skills.

   Tailor your resume to the job description

Customize your resume for each job application. Mirror the language and keywords used in the job posting.

For example, if the job requires experience with ERP systems, make sure to include it:

• Implemented SAP ERP system, reducing inventory discrepancies by 30%

Avoid a generic, one-size-fits-all resume that fails to address the employer's specific needs.

   Show progression and promotions in your work history

Hiring managers love to see growth and increasing responsibility throughout your career. Highlight any promotions or expanded roles:

Production Supervisor, XYZ Manufacturing (2018-2020) - Promoted from Production Associate within 1 year - Managed a team of 20 operators and increased output by 10% Operations Manager, XYZ Manufacturing (2020-Present) - Oversaw 5 production lines and 100+ personnel - Drove continuous improvement initiatives that reduced waste by 15%

This shows you are a high performer with potential for even greater responsibilities.

   Include relevant certifications and training

List any industry certifications, such as:

• Certified in Production and Inventory Management (CPIM)
• Six Sigma Green Belt or Black Belt
• Project Management Professional (PMP)

Also include relevant coursework or training in areas like:

• Lean manufacturing
• Supply chain management
• EHS compliance

These credentials demonstrate your expertise and commitment to professional development in operations management.

   Emphasize process improvement and optimization

A key role of operations managers is to analyze processes and implement improvements. Highlight projects where you:

• Conducted root cause analysis to identify and eliminate bottlenecks
• Redesigned plant layouts to improve production flow and ergonomics
• Led value stream mapping to eliminate waste in the supply chain

Process Optimization: Analyzed manufacturing processes using Lean methodologies. Implemented Kanban system and reconfigured assembly line, reducing WIP inventory by 50% and lead times by 25%.

Show you are an analytical problem solver who can optimize efficiency and drive continuous improvement.

So now that you know what skills you need in order to be a great operations manager, what else should you keep in mind when you’re writing your resume? Here are some tips to guide you.

   Use metrics to show what you’ve accomplished

When a recruiter looks at your resume, they might be most interested in what you accomplished at past jobs -- there’s no better proof of your skills and abilities. Operations managers are tasked with increasing the profitability and efficiency of companies, so if you’re pursuing one of these jobs, you need to show that you’ve gotten those kinds of results for other businesses. Wherever possible, use specific numbers to show what you achieved in your previous positions. For example, did you drive a 45% increase in sales? Were you able to slash production costs by 20%? Potential employers want to see examples of where you have increased revenue, reduced expenses, or achieved other quantifiable results in the past.

  Tailor your resume to the specific job

If you’ve read this far, you have some idea of what operations manager recruiters are looking for -- so make sure to tailor your resume to the opportunity you’re applying for. Emphasize the skills we mentioned in the previous section. Work experience carries a lot of weight, too -- you’ll usually need to show some management experience and a high level of comfort with most aspects of business operations. In addition to all of that, keep in mind that many companies use applicant tracking systems (ATS) and other scanning software to filter incoming resumes. A well-tailored resume should include specific keywords for the industry and position. You can find keywords by looking at operations manager job descriptions and noticing any words that commonly pop up (e.g. “communication”, “planning”, or “decision making”), then including those in your resume.

  Summarize your work experience with strong bullet points

No matter what job you’re applying for, we always suggest crafting bullet points that capture your accomplishments with just the right amount of detail -- succinct, yet impactful. Operations managers in particular need to show that they can be leaders and that they make wise decisions that benefit companies. On an operations manager resume, your bullet points should paint you as a highly capable, experienced professional. This is no time to be timid; this is the time to let your light shine and dazzle your potential employers with everything you’ve done. Here are some examples of weaker and stronger bullet points.

• Assisted with improving company’s production process

This bullet point is vague and meaningless; it doesn’t specify what you accomplished or what impact you had. And never say that you “assisted” with doing something; while you might think you’re being humble, you’re actually downplaying your achievements and reducing their value in a recruiter’s eyes. Needless to say, that won’t help you get hired. STRONGER

• Developed and implemented a new production process that improved efficiency by 25%

Here, you’re leading with a strong action verb (“developed”) that shows you took on responsibility for a project and achieved significant improvements through your efforts. A bullet point like this one shows initiative, confidence, and leadership -- all of which you need for an operations manager job.

Writing Your Operations Manager Resume: Section By Section

  header, 1. use your full name and a professional email.

Your header should include your full name, not a nickname or shortened version. Use a professional email address that includes your name, such as [email protected] .

Avoid using outdated or unprofessional email addresses like:

• [email protected]

Instead, opt for a simple, professional email like:

2. Include your phone number and location

In addition to your name and email, include your phone number and general location (city and state) in your header. This helps recruiters know where you're based and how to reach you.

John Doe San Francisco, CA | 555-123-4567 | [email protected]

If you're open to relocation, you can indicate that in your header as well. For example:

Jane Smith Chicago, IL (Open to relocation) | 555-987-6543 | [email protected]

3. Consider including your LinkedIn profile

As an operations manager, showcasing your professional online presence can be beneficial. Consider including a link to your LinkedIn profile in your header.

Make sure your LinkedIn profile is up-to-date and aligns with the information on your resume. Your profile should have:

• A professional headshot
• A compelling headline that showcases your value proposition
• A well-written summary that highlights your key strengths and accomplishments

Here's an example of how to include your LinkedIn in your header:

John Doe San Francisco, CA | 555-123-4567 | [email protected] linkedin.com/in/johndoe

  Summary

A resume summary for an Operations Manager role is optional, but can be a strategic way to provide additional context about your career and highlight key skills and experiences that are most relevant to the role you're targeting. It's particularly useful if you're changing careers or industries and your past experience doesn't directly align with the Operations Manager position, or if you're a senior executive with extensive experience that you want to summarize upfront.

Keep your Operations Manager resume summary concise - aim for just a few sentences or a short paragraph at most. Focus on your most impressive and relevant achievements, skills, and credentials that position you as a strong candidate for the role. Avoid repeating information that's already detailed in other sections of your resume, and don't mention soft skills or use fluffy buzzwords like 'proven track record'. And never use an objective statement in place of a summary.

To learn how to write an effective resume summary for your Operations Manager resume, or figure out if you need one, please read Operations Manager Resume Summary Examples , or Operations Manager Resume Objective Examples .

1. Tailor your summary to the specific operations manager role

While it can be tempting to write a generic summary that you use for every operations manager job you apply to, that's a mistake. Instead, analyze the job description for the role and identify the key skills and experiences the employer is looking for. Then customize your summary to showcase how you're a great fit.

For example, if a job posting mentions the company is looking for an operations manager to lead a major supply chain transformation, your summary might look like this:

Supply chain executive with 10+ years of experience directing end-to-end operations and leading large-scale transformation efforts. Implemented new demand forecasting and inventory management systems to reduce carrying costs by 20%. Six Sigma Black Belt experienced in leveraging DMAIC to streamline processes.

In contrast, here's an example of a bland, generic summary that could apply to any operations role:

Experienced operations professional with a proven track record in managing teams and KPIs. Strong communication and leadership skills. Highly organized and detail-oriented.

2. Quantify your achievements with numbers and metrics

As an operations manager, you're in a highly metrics-driven role. Employers want to see candidates who have a proven track record of leveraging data, optimizing processes, and delivering measurable business results. The best way to convey this in your summary is by quantifying your achievements with hard numbers.

Consider these examples:

• Orchestrated a warehouse automation project that increased productivity by 130% and reduced headcount by 28%
• Negotiated new 3PL contracts, reducing fulfillment costs by 18% and transit times by 3 days

In contrast, summaries that lack data points are much less impactful:

• Experienced in warehouse operations and automation
• Skilled in logistics and vendor management

Whenever possible, include numbers and KPIs that demonstrate your successes in areas like cost savings, efficiency gains, and quality improvements. Metrics are a powerful way to prove your value in a concise summary.

  Experience

The work experience section is the heart of your resume as an operations manager. It's where you show hiring managers how you've made an impact in your previous roles and what kind of leader you are. In this section, we'll break down what to include and how to write about your experience effectively.

1. Focus on your leadership and impact

As an operations manager, you're responsible for leading teams, driving projects, and improving processes. Your work experience should highlight your leadership skills and the impact you've made. Instead of just listing your responsibilities, focus on the results you achieved.

For example, instead of writing:

• Managed a team of 15 employees
• Responsible for improving production efficiency
• Led a team of 15 employees to increase production output by 20% in 6 months
• Implemented Lean Six Sigma methodology to reduce waste and improve production efficiency by 15%

2. Quantify your accomplishments with metrics

Numbers and metrics are powerful ways to demonstrate your impact and value. Whenever possible, quantify your accomplishments with specific metrics. This could include:

• Percentage increases in production, efficiency, or revenue
• Cost savings from process improvements
• Number of employees managed or projects led
• Measurable improvements in safety, quality, or customer satisfaction

For example:

Implemented a new inventory management system that reduced stockouts by 30% and increased inventory turns by 20%, saving the company $500K annually.

3. Highlight relevant tools and methodologies

As an operations manager, you likely use various tools and methodologies to manage projects, analyze data, and drive continuous improvement. Highlighting your proficiency in relevant tools can demonstrate your technical skills and industry knowledge.

Some examples of tools and methodologies to mention:

• ERP systems (SAP, Oracle, etc.)
• Lean Six Sigma
• Agile project management
• Supply chain management software
• Data analysis tools (Excel, Tableau, etc.)

Utilized Tableau to create interactive dashboards that provided real-time visibility into key production metrics, enabling data-driven decision making and improving overall equipment effectiveness (OEE) by 10%.

4. Show career progression and promotions

Hiring managers want to see that you've progressed in your career and taken on increasing levels of responsibility. If you've been promoted or taken on leadership roles, make sure to highlight that in your work experience.

Production Supervisor, ABC Manufacturing (2018-2020) • Led a team of 30 production workers to consistently meet or exceed production targets • Implemented a new training program that reduced onboarding time by 50% Production Manager, ABC Manufacturing (2020-Present) • Promoted to oversee all production operations, managing a team of 5 supervisors and 150 production workers • Increased production capacity by 25% through equipment upgrades and process optimization

Notice how the job titles and dates clearly show the progression from Production Supervisor to Production Manager, with increasing scope of responsibility and impact in the bullet points.

  Education

The education section of your resume shows employers that you have the necessary educational background for the operations manager position. It also demonstrates your ability to learn and grow, which is essential for success in this role. Here are some key tips for crafting an effective education section on your resume.

1. Put your education section in the right place

If you're a recent graduate or have limited work experience, place your education section above your work experience. This highlights your most relevant qualifications first. However, if you have several years of professional experience, put your education section below your work history.

• Bachelor of Science in Business Administration, XYZ University, Graduated: May 2022
• Relevant coursework: Operations Management, Supply Chain Management, Project Management

2. Include relevant coursework and projects

If you're a recent graduate, highlight relevant coursework, projects, or academic achievements that demonstrate your operations management skills. This shows employers that you have the necessary knowledge and experience, even if you don't have extensive professional experience yet.

Avoid listing irrelevant or general education:

• High School Diploma, ABC High School, Graduated: June 2018

Instead, focus on courses and projects that relate to operations:

• Bachelor of Business Administration, University of XYZ, Graduated: May 2022
• Relevant coursework: Operations Management, Lean Six Sigma, Supply Chain Management
• Capstone Project: Developed a process improvement plan that reduced production lead times by 20% for a local manufacturing company

3. Keep it concise for senior-level positions

If you're an experienced operations manager, your education section should be brief. Include your degree, university, and graduation year, but omit your graduation year if it was more than 15 years ago to avoid potential age discrimination.

Avoid lengthy education sections like:

Master of Business Administration, ABC University, 2005 Bachelor of Science in Industrial Engineering, XYZ College, 2000 Relevant coursework: Operations Management, Supply Chain Management, Lean Manufacturing, Statistical Quality Control, Project Management

Instead, keep it concise:

MBA, ABC University BS, Industrial Engineering, XYZ College

4. Include relevant certifications

If you have relevant certifications for operations management, such as Six Sigma, Lean, or PMP, include them in your education section. This demonstrates your expertise and commitment to professional development.

• MBA, Operations Management, XYZ University, 2015
• Certified Six Sigma Black Belt (CSSBB), ABC Certification Institute, 2018
• Project Management Professional (PMP), PMI, 2020

Avoid listing certifications that aren't relevant to operations management, as they can distract from your key qualifications.

Action Verbs For Operations Manager Resumes

When you’re applying to become an operations manager, you should always start your bullet points with precise and powerful verbs that tell hiring managers what you accomplished in your prior work experiences. Operations managers do need a range of skills for their jobs, but as upper-level managers, they especially need to display leadership and management capabilities. Although there are many possible action verbs they could choose from, aspiring operations managers may want to pay special attention to the Executive and Management verbs.

• Implemented
• Investigated
• Accelerated
• Streamlined
• Prioritized

For more related action verbs, visit Sales Action Verbs .

For a full list of effective resume action verbs, visit Resume Action Verbs .

Action Verbs for Operations Manager Resumes

Skills for operations manager resumes.

Operations managers need to be effective communicators who are adept at managing and working with others. They should be excellent leaders who can analyze processes, think critically, and make decisions that are in a company’s best interest. When you’re pursuing an operations manager role, it’s on you to show hiring managers that you can handle the responsibilities that come with the job. In your resume, be sure to emphasize any managerial or leadership experience you have. For technical positions, use your skills section to showcase your hard technical skills. Other potential skills to highlight through your work experiences include budgeting, planning, strategizing, analysis, delegation, team building, and conflict resolution.

• Multi-Unit Management
• Operations Management
• Visual Merchandising
• P&L Management
• Inventory Management
• Inventory Control
• Merchandising
• Forecasting
• Retail Sales
• Sales Operations
• Sales Management
• Strategic Planning

Skills Word Cloud For Operations Manager Resumes

This word cloud highlights the important keywords that appear on Operations Manager job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more 'important' it is.

How to use these skills?

Resume bullet points from operations manager resumes.

You should use bullet points to describe your achievements in your Operations Manager resume. Here are sample bullet points to help you get started:

Led the evaluation and selection process for a CRM tool by developing a comparison model, liaising with senior stakeholders and candidate vendors, and running a proof-of-concept

Received Recognition Award for automating booking system, reducing required man-hours by 75%; promoted 6 months ahead of schedule

Refined outsourcing strategy, resulting in increased offshore headcount from 12 to 95 employees and saved $1.2MM

Designed and implemented operational efficiency improvement program for leading UK energy supplier to reduce rate of energy outages by 60% in three years

Proposed and implemented new Employee Incentive program, decreasing employee turnover by over 25%

For more sample bullet points and details on how to write effective bullet points, see our articles on resume bullet points , how to quantify your resume and resume accomplishments .

Frequently Asked Questions on Operations Manager Resumes

What are examples of strong bullet points i can include on my operations manager resume.

Created remote working guidelines that covered 35 employees, leading to higher employee fulfillment and increase division’s performance by 25%. Overhauled and replaced assembly line technical procedures, leading to an increase in productivity by 30% while requiring 50% less staff. Created onboarding documentation that was used to orient 100+ senior hires.

What are the most important skills that an operations manager should include on their resume?

What do hiring managers expect to see on your operations manager resume, other other resumes, director of operations.

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17 Operations Manager Resume Examples That Work in 2024

Operations Manager

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Operations Manager Resume

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Writing Your Operations Manager Resume

You’re great at optimizing processes. You help new employees get up to speed and quickly execute at a high level. You know the operations of the business inside and out.

You’re a fantastic operations manager. You shouldn’t also have to be a pro at  writing a resume  to land your next job.

You’re excellent at optimizing processes. You help new employees get up to speed and quickly execute at a high level. You know the operations of the business inside and out.

You’re a fantastic operations manager. You shouldn’t also have to be a pro when it comes to  writing a resume  or creating a cover letter so that you can land your next job.

That’s where we come in. Our 17 operations manager resume samples  have worked to help candidates land interviews at great companies like Stripe and Facebook .

or download as PDF

Why this resume works

• Numbers, or quantitative metrics, catch the eye and slow down the reader, allowing them to absorb more information and engage with the text. 
• Hopefully, you noticed your bullet points. Include these on your resume to break up chunks of text, making it more readable and less intimidating or “un-fun” to read. 
• Hiring managers, on average, only spend six seconds on a resume, so catching their attention and making a visually appealing resume are two of the most important customizations you can make to improve your operations manager resume. 

Operations Manager Trainee Resume

• Try to keep projects relevant to the position by focusing on applicable skills for the job. Showcase your leadership, communication, and software skills. 
• You never know if the hiring manager is also an avid backpacker! If you have an activity in common, you might have better chances of getting an interview.
• For example, if your resume included “Long-Distance Backpacking” as an activity, though not directly related to operations management, you could explain in an interview how it taught you leadership skills, how to think on your feet, and how to improve situations creatively. 

Entry-Level Operations Manager Resume

• If you decide to use one, customize your  objective statement  to target the specific company (include the name of the company) and the role you’re seeking by listing the skills and traits required for the job. 
• Creating an entry-level youth programming operations manager resume should focus on interpersonal and communication skills, supervisory experience, and research.
• Choose skills and activities complementary to the type of job.
• List anything you’ve done that’s relevant or demonstrates your skills, including work-related  projects, volunteering, and hobbies  that showcase your abilities.

Assistant Operations Manager Resume

• Fortunately, we all start somewhere, and employers are always looking for fresh talent to bring some new perspectives to the table! 
• You can tailor nearly any job title to showcase the skills required for the job to which you’re applying. You should also tailor your resume objective if you decide to include one.
• A  resume objective  is best when it mentions the target company name, is kept to two to three sentences, and contains keywords found in the job description.
• Your  assistant operations manager resume  should convey that you’re detail-oriented and data-driven while still a great communicator and collaborator! 

Experienced Operations Manager Resume

• Carefully read each aspect of the role mentioned in the job description and tailor your resume accordingly. 
• When you’re applying to a more senior management position, you’ll likely be applying to far fewer job titles than you would for a junior position. That means you can go the extra mile to make your resume highly specialized for every position to which you apply. 
• As an experienced professional with a lot of time under your belt, demonstrate increased job duties and responsibilities by using a  reverse-chronological resume format . 

Senior Operations Manager Resume

• Make sure your most relevant and recent job experience is listed close to the top of the page so hiring managers don’t see an analyst or lower-level job title first and assume you’re not qualified. 
• Employers often get 100+ applicants for a single operations management job posting, so they’ll only review resumes for a few seconds before deciding whether your resume is worth a deeper look. 
• Ensure you’re updating your  resume skills  section as you advance through your career to include updated software systems and management skills. 

Warehouse Operations Manager Resume

• Warehouses handle enormous levels of inventory volume, and operations professionals need to leverage automation to keep up. Cite examples of your technology proficiency on your warehouse operations manager resume to show you have the know-how to make processes more efficient.

Sales Operations Manager Resume

• In this example, the career objective highlights a history with Salesforce, a major player in sales operations.

Business Operations Manager Resume

• Use more space to elaborate on your most recent job experience, and let older job experience be shorter. We recommend keeping it to five or six bullet points for your current job title and three to four for your older experience. 
• You can use your  operations manager cover letter  to go into a bit more detail. 
• Use quantitative metrics to further reduce the amount of text on your resume, which prevents it from appearing cramped or overwhelming. 

Marketing Operations Manager Resume

• Do you see how including quantitative metrics (numbers) in each bullet point provides more information on job performance than words alone? 
• Your  marketing operations manager resume  should use interesting action verbs that grab attention, like “managed,” “overhauled,” “tracked,” and “monitored.”

Distribution Operations Manager Resume

• Include all the important sections, and pack it with information without overwhelming the reader. 
• To avoid having your hard work thrown out before a human even sees it, include a skills section with relevant abilities! 
• Hiring managers use Applicant Tracking Systems (ATS) to search for viable job candidates. They program ATS to search for keywords and skills throughout applicant resumes, and if there aren’t enough hits, the resume will be rejected. 
• Try to include hard and soft proficiencies like Microsoft and Google Suite, problem-solving, leadership, conflict resolution, communication, supply chain management, operations, and logistics. 

E-Commerce Operations Manager Resume

• Because you’ll have lots of great quantitative metrics to pull from and  create a resume  that hiring managers would be hard-pressed to dismiss.
• The point is that you can easily find a lot of numbers to enhance your resume and ensure you’re showing rather than telling employers why you’re the best person for the job. 

Branch Operations Manager Resume

• We don’t always recommend including one, but if you’re experiencing a career change, transferring to another job title within the same company, or are light on experience and will benefit from providing more information, consider including a career objective as you  craft your resume .
• However, a career objective needs to be highly specific for each job for which you apply. That means you’ll need to pay attention to the specific  operations manager job description , so you can include the company you’re applying to, the job title you’re applying for, and relevant keyword skills and experience that make you the right person for the job.

Senior Clinical Operations Manager Resume

• A  resume career summary  can set you apart from the competition by displaying your hard-earned, time-weathered specializations in your field.
• Always mention the target business by name within the summary to show your interest and attention to detail.
• Order your work experience in reverse-chronological order with your most recent management job listed first.
• This way, when an employer gives your resume a look-over, they’ll quickly see your most recent (and likely most impressive) work experience first. 
• It can be tempting to hold on to every job you’ve had since you were a teenager, but you don’t need more than four work experience sections listed on your resume. Stick to your most recent and relevant roles.
• Remember you can always mention older positions and internships during an interview.

Operations Project Manager Resume

• The first option is to  demonstrate knowledge and competency by building a projects section  that fully demonstrates the real process an OPM would go through.
• The key here is being purposeful and intentional, not vague and unassuming. There are numerous small pieces involved in the OPM process, so do your best to capture and showcase as many as possible without being overwhelming.
• The second option is to participate in an internship to gain on-the-job experience in a lower-stakes environment. Not only does it strengthen your resume, but it truly provides reassurance to an employer that you’ve gained some valuable skills and know-how for the job.
• If you’ve ever been frustrated by the seemingly endless cycle of “you need experience to get experience,” an internship is the best way to break that cycle.

Creative Operations Project Manager Resume

• Analyze   project manager job listings  and take note of consistent skill requirements. These can serve as a roadmap of what to include in your creative project manager resume. 
• Specialize  by taking the list of consistent skills and narrowing them down into a personalized list of 10-or-less skills you possess. Pick the ones you’re most comfortable talking about in an interview to maximize your effectiveness.
• Career summaries  exist to support and enhance whatever work experience you list. Instead of opting for a lengthier resume that includes irrelevant experience, use a career objective to give an (albeit short) history of driving value.

Brand Operations Manager Resume

• Focus on accomplishments  that are a direct result of your role; don’t use generic company achievements. 
• Highlight anything related to marketing and boosting the company’s products and services.
• Add  skills on your resume , such as project management or Google Analytics, that show how you’ve developed and continue to develop your knowledge and expertise.

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The responsibilities of an operations manager can change drastically from company to company. Sometimes operations managers are tasked with employee onboarding; other times, they perform data analysis to identify inefficiencies in processes.

No matter the specific scope of any given operations management role, you need a wide-ranging skillset to be successful.

From strategic planning to effective communication  skills  to strong analytical skills, you need to cover many disciplines in your resume to convince the hiring manager you’re the right fit for their operations manager role.

We’ve talked to hundreds of hiring managers to distill what works and what doesn’t in an operations manager resume. Here are the three major tips you should keep in mind:

• Demonstrate the impact you had in your previous roles. The best way to do this is to  quantify your impact  whenever possible.
• Tailor your resume for each job to which you apply. This is easier than it sounds, I promise.
• Keep your  resume format  simple.  Keep your resume to one page . Nine times out of ten, you don’t need to include a resume summary or objective.

Quantify your impact in your previous roles

The tough reality of applying to operations manager roles is that you’re competing against 50-plus other applicants. This means the hiring manager will not spend a lot of time reviewing your resume.

Because of this, you need to convincingly make the case that you will have a huge impact; this way, the hiring manager has no choice but to give you an interview.

How can you do that? By demonstrating you’ve had an equally large impact in your previous positions. Using numbers is the best and most compelling way to prove that impact.

To make that case, let’s look at two sample work experiences. These are the same work experience, but one uses numbers to quantify the impact, and the other speaks in generalities.

Which do you think is more convincing?

WRONG—words are cheap; use metrics to show your value

American Express August 2016 – May 2018, New York NY Operations Manager

• Managed a team of experienced outbound sales specialists
• Exceeded sales targets in 2017
• Established monthly goals and coaching for each sales development representative, leading to a sizeable year over year improvement
• Analyzed data to identify potential upsell opportunities for new clients, leading to significant incremental sales

RIGHT—quantify your impact in your past roles

• Managed a team of  12  outbound sales specialists
• Exceeded sales targets by  $1.1M  in 2017
• Established monthly goals and coaching for each sales development representative, leading to an average yearly improvement in sales of  14%  per SDR
• Analyzed data to identify potential upsell opportunities for new clients, leading to  $550K  in incremental sales

By drawing attention to the metrics in your bullet points, you’re making your case to the hiring manager as clear as day that you will impact their business operations.

You’re in operations, so you know firsthand the importance of setting measurable goals and hitting them. What better way to demonstrate your competence than by showcasing that ability on your resume?

Examples of quantifying your impact as an operations manager

• Example: “Worked with business development representatives to streamline their client onboarding processes, reducing client onboarding by an average of 17 days”
• Example: “Identified manually-intensive tasks for the sales team and worked with engineering to automate those tasks, saving 90 hours of manual work each week”
• Example: “Created monthly goals and coaching for new employees, improving the performance of new hires by 15% in their first year of work”
• Example: “Coached sales development representatives to better qualify leads, generating an additional $550,000 in new sales”
• Example: “Analyzed customer engagement data to identify potential upsell opportunities, resulting in $175,000 in incremental expansion revenue”
• Example: “Successfully reduced headcount by 10% while beating revenue targets by 12% for the year”

Don’t hesitate to use rough estimates when quantifying your past work as an operations manager. Just be logical and thoughtful in how you came up with your calculations if you’re asked during the interview.

And be assured, if you can use metrics to define your previous work experience, you’ll be getting interview requests hand-over-fist.

Customize your resume for each application

Looking for a new job can seem like it’s a full-time task in and of itself. You’ve read that you should “customize your operations manager resume” for each operations manager role for which you apply.

But what does that mean? Are you supposed to  build a new resume from scratch  for each job? That seems insane (because it is insane).

I want to walk through a practical example of adapting your resume for a given operations manager job. You’ll be able to see firsthand that it doesn’t take that long.

But first, why customize your resume? Because you need to get past the automated keyword filter that companies use to screen applications: the Applicant Tracking System (ATS).

These filters are scoring your resume based on whether it contains certain keywords they’re looking for in an operations manager.

It’s time for an example.

As of this writing, Handy is hiring an operations & strategy manager in their NYC office. Here’s a snippet of the job description:

Sample operations manager job description from Handy

What you’ll do

The scope of this mandate is broad and requires the exceptional capacity to prioritize and focus:

• Run a team of 10-12 highly driven sales & operations associates
• Own operations KPIs and costs for a new service or group of linked services
• Source, onboard, and retain Independent Contractors specialized by service (aka Handy Pros)
• Improve overall platform experience for both customers and Handy Pros
• Drive changes in process, policy, and product to ensure high satisfaction for all users

What we’re looking for

• 6-8 years of professional experience with evidence of managing large teams
• Strong   attention to detail
• Strong organizational and task management skills
• Experience in  coaching, motivating, and developing team members
• Ability to  dig deep into processes  and  identify areas for improvement
• Prior small company or start-up experience is a plus
• A passion for marketplaces, the sharing economy, and the on-demand services space

Highlighted in yellow are potential keywords you can incorporate into your resume. Follow this process when reading the job description:

• Do any of your past projects come to mind as you read about the roles and responsibilities? Even if they’re only tangentially related to what’s mentioned in the job description, they’re worth mentioning.
• In your resume, talk about your experience the same way they have in the job description.

Following this process should get you past the automated filters and help you stand out to the hiring manager. Only five percent of job applicants are tailoring their resumes for each job. Do this, and automatically get a leg up.

Based on the job description above, I would change this work experience:

Step 1: Work experience before customization

• Managed a team of 12 outbound sales specialists
• Exceeded sales targets by $1.1M in 2017
• Established monthly goals and coaching for each sales development representative, leading to an average yearly improvement in sales of 14% per SDR
• Analyzed data to identify potential upsell opportunities for new clients, leading to $550K in incremental sales

Step 2: Work experience after customization

• Ran a team of 12 sales and operations associates
• Owned operations KPIs and costs  to identify areas of improvement which led to exceeding sales targets by $1.1M in 2017
• Established monthly goals for  developing and coaching  sales development representatives, leading to an average yearly improvement in sales of 14% per SDR
• Dug deep into the sales process to identify areas of improvement  for upsell opportunities, leading to $550K in incremental sales

The goal is to organically incorporate the key responsibilities the hiring company is looking for based on the job description. Follow this process, and you’ll be sure to get past the first stage of the resume review process.

Make sure you have the right operations manager resume format

You have to format your operations manager resume to get past the automatic filters companies use and please the hiring manager, who will review your resume. To do that, do the following:

• Keep your formatting simple. No images or graphics, just text.
• Keep it to one page.
• Break your work experience into short bullet points to improve readability.
• Avoid pronouns like “we” or “I.”
• Triple and quadruple-check your spelling and grammar. Send your resume to a friend to review.  Don’t let this be the reason you don’t get the job!
• Only include a resume objective or summary if it will meaningfully improve your resume.

All of these tips are in service of one goal: make the life of the person reviewing your operations manager resume as easy as possible.

Make their life easy by quickly and concisely making a case for your candidacy. Long paragraphs of text that span multiple pages are  not  what a hiring manager likes.

Remember, there will be at least 50 other applicants for the role. Help yourself stand out by making your operations manager resume as easy to consume as possible by following these tips.

Operations manager resume objective

A hotly contested topic in resume creation circles (we’re a really fun group) is whether or not to include a resume objective on your operations manager resume.

No matter which side of the debate someone falls on, however, this is clear:  only include a resume objective if it actively makes your resume better!

WRONG—a generic, meaningless resume objective

I’m looking for an operations manager role to utilize my skills to improve processes.

If you’re the hiring manager reviewing this resume, would it convince you to hire this operations manager? Of course not. It does nothing to talk about the candidate’s specific qualifications or interests.

Aim to keep your resume to one page, so don’t waste that valuable real estate with something that won’t help you get an interview.

As a rule of thumb,  if you’re not customizing your resume objective for each role you’re applying for, then you should omit it altogether .

We curated over 100  resume objective examples  to help you get started writing one.

RIGHT—specific, customized resume objective

When writing your sales resume, you may be tempted to include every job you’ve had since you were 16. Though this may be an appropriate choice if you have limited job experience, we recommend including two to four highly relevant jobs on your sales resume if you have more experience. 

How to write an operations manager resume that will get you an interview

There you have it.  Use these operations manager resume templates and tips, and you’ll be well on your way to landing interviews  for your next job.

I know this was a lot, so in summary, here are the major tips you should follow with your operations manager resume:

• Demonstrate your ability to create and measure performance against goals by discussing your work experience in terms of quantitative impact.
• Customize your resume for each operations manager role you apply to by incorporating the major keywords and responsibilities mentioned in the job description.
• Keep your resume to one page. Only include a resume objective if you’re going to customize it for each job to which you apply.

The first and most annoying step of landing your next operations manager job is complete. You have a great resume. Apply broadly, and before you know it, you’ll be overwhelmed by the number of interviews you have lined up!

Operations Manager Resume Examples & Guide for 2024

As an Operations Manager , you’re a vital cog that keeps the company running smoothly.

You will face many challenges.

But yet, the first challenge is already here: creating a winning resume.

An operations manager is a serious job that requires a seriously impressive resume. Hiring managers will want to see that you have the necessary skills and experience under your belt, as well as the benefits you will bring to the company.

But don’t be too intermediated. This guide will take you through an easy process that finishes with your very own operations manager resume.

• A job-winning operations manager resume example
• How to write a operations manager resume that gets you invited to interviews
• How to use the latest tips and tricks for an operations manager resume that stands out and highlights your value

Now, before we move on, here’s an operations manager resume sample to spark some inspiration:

Looks good, doesn’t it?! Read on to find out how to create your very own.

Applying for a different position? We've got more resume examples for you:

• Program Manager Resume
• Office Manager Resume
• Business Development Manager Resume
• Project Manager Resume
• Human Resource (HR) Resume

How to Format an Operations Manager Resume

Before you start talking about all of your top achievements, you need to decide on the formatting.

After all, the hiring manager won’t be hiring an operations manager who has a messy, unprofessional resume. 

Currently, the most common resume format for operations managers is the “reverse-chronological” format , which shows your most recent achievements first:

Other resume formats you could try are:

• Functional Resume - This format places a large emphasis on the candidate’s skills, rather than experience. As such, this is the ideal format for those without a wealth of experience or those who have employment gaps.
• Combination Resume - As the name suggests, a combination resume is a mix between “Functional” and “Reverse-Chronological” , which means it focuses both on skills AND work experience. You can use a combination resume if you have a lot of operations work experience or changing industries.

Once you’ve decided on the format, you need to get your resume layout right.

Here’s what we recommend:

• Margins - One-inch margins on all sides
• Font - Pick a resume font that stands out, but not too much. ( Do: Ubuntu, Roboto, etc. Don’t: Comic Sans )
• Font Size - Use a font size of 11-12pt for normal text and 14-16pt for headers
• Line Spacing - Use 1.0 or 1.15 line spacing
• Resume Length - Don’t go over the 1-page limit. Having trouble fitting everything into one page? Check out these one-page resume templates .

Use an Operations Manager Resume Template

Ever used word editor to build a resume? 

Two words: complete pain.

Although Word is good for general documents, when making a resume, you’ll often find yourself playing with the formatting for longer than it take to actually type the contents. 

Then, when you’re finished, you make one change… and BAM! Your entire resume falls apart.

What to Include in an Operations Manager Resume

The main sections in an operations manager resume are…

• Contact Information
• Work Experience

If you want your resume to stand out more, you can also try these optional sections:

• Awards & Certification

Interests & Hobbies

Now, we’re going to go through each of those sections, and explain how to write them.

Not sure which sections to use? Check out our guide to What to Put on a Resume .

How to Write Your Contact Information Correctly

If there’s one thing you need to learn from this guide, it is to not mess up your contact information section . 

Although this section doesn’t require any creative flair, it does require one thing: accuracy.

Do it wrong and you risk the company not being able to contact you!

For your contacts section, include:

• Title - In this case, “Operations Manager”. Make this specific and professional.
• Phone Number – Check this multiple times. One small error can completely blow your chances.
• Email Address - Make sure to use a professional email address ([email protected]), and avoid that email you created back junior school ([email protected]).
• Portfolio Link - Behance, Dribble, or your personal website
• (Optional) Location - Applying for a job abroad? Mention your location.
• David Fakester - Operations Manager. 101-358-6095. [email protected]
• David Fakester - Operations Guru. 101-358-6095. [email protected]]

How to Write an Operations Manager Resume Summary or Objective

Here’s a scary fact - recruiters spend less than 6 seconds looking at each resume. 

Essentially, the recruiter needs to see that you’re good for the job in just a single glance!

This leads us to this question….

What can you do to hook the recruiter the moment they look at your resume?

The answer is simple: use a resume summary or objective.

In short, both resume summary and objective are sections that go on top of your resume, just under the contact information section.

The main difference between the 2 sections is that:

A resume summary is a 2-4 sentence summary of your professional experiences and achievements.

• Detail-orientated operations manager with 12 years of professional experience. At ITX Software, I implemented policy, planning, and strategy to improve turnover by 35% to $2.8million. Passionate about leading operations for Company X, where I can use my skills to improve operations for the benefit of the stakeholders.

A resume objective , on the other hand, is a 2-4 sentence snapshot of your professional goals and aspirations.

• Motivated manufacturing engineering graduate looking for an Operation Manager role at Software Company X. Experience implementing policy, planning, and strategy as part of a team at Engineering Company X. Have a deep understanding of legal documentation, as well as ISO 9001 & ANSI standards.

So, which one do you pick? 

Generally, an operations manager is highly-experience, so a resume summary is best. A resume objective is best for those who have not yet worked as an operations manager.

How to Make Your Operations Manager Work Experience Stand Out

Your work experience is the most important section in your resume

Sure, your skills and education are both important, but nothing shows your value like a wealth of relevant experience.

 Here’s how to structure your work experience section…

• Position name
• Company Name
• Responsibilities & Achievements

Operations Manager

Manufacturing Xcel

01/2013 - 06/2019

• Reduced headcount by 8%, whilst increasing productivity by 23%
• Exceeded gross profit goals for six years in a row
• Developed safety programs for a 60% decrease in accidents
• Grew company market share by 16% in my first year]

As you can see, the example focuses on achievements, instead of daily tasks. This one change will massively separate your resume from the competition.

“Oversaw productivity”

“Reduced headcount by 8%, whilst increasing productivity by 23%”

So, should you do this?

Well, the first statement doesn’t mean much. Sure, you oversaw productivity, but you can’t tell whether you were successful or not.

The second statement is more specific and data-driven. It screams “I’ll be a valuable asset to your company”.

Use Action Words to Make Your Operations Manager Resume POP!

• “Responsible for”
• “Worked in”

I challenge you to find a resume that doesn’t include these words.  

And since your resume needs to stand out, we’d recommend avoiding these words where possible. 

Instead, throw in some power words to emphasis your responsibilities and achievements :

• Conceptualized
• Spearheaded

How to Add a Portfolio to Your Resume

The portfolio section is added is the same way as the education section.

First, create a header named “Portfolio”. Under this header you should link to your website (or Behance / Dribble), and then list the history of your work projects. 

www.jamesneil.com

• Computer Database Client X – Created a computer database system for Client X, which boosted efficiency by 35%
• Management Forum for Client Z – Created a management forum for Client Z, which boosted staff retention and morale]

If you don’t want a whole section for your portfolio, just insert a link to your online portfolio in your contact information section.

How to Correctly List Your Education 

After your experience comes your education.

This is simply a case of listing your education in the following layout: 

• Degree Type & Major
• University Name
• Years Studied
• GPA, Honours, Courses, and anything else you might want to add

B.A. in Manufacturing Engineering

Boston State University

• Relevant Courses: Blueprint Reading, Technical Writing, Industrial Safety, Computer Programs, Manufacturing Tool Design, Manufacturing Process Design and Analysis.

Before we conclude this section, here are some of the most frequent questions we get about education in regards to an operations manager resume (and their answers):

What if I haven’t finished studying?

• Whether you’re still in education or not, you should still mention your degree and all courses. Simply include all of the years studied

Is it worth listing my high school education?

• Only if that is your highest form of education. It’s worth noting that the hiring manager won’t care about your high school education if you have a relevant degree

What goes is listed first, education or experience?

• Work experience goes on top, always. If you don’t have any real experience, then that should go first.

Still have some questions? Check out our guide on how to list education on a resume .

Top 9 Skills for an Operation Manager Resume

When the hiring manager is looking over your resume, they want to see your skills and abilities. 

You see, hiring managers usually have a checklist of required skills. If you don’t list your skills, the hiring manager will likely put your resume straight into the “no” pile!

Need some inspiration?

Here are some of the most common and desirable operations manager skills:

Hard Skills for Operations Manager Resume

• Implementing policy, planning, and strategy
• Overseeing budgeting, reporting, and auditing
• Understanding legal and regulatory documents
• ISO 9001 & ANSI Standards

Soft Skills:

• Communication
• Negotiations 
• Team building
• Stress tolerance
• There’s no way around it, soft skills are incredibly important for an operations manager. However, try not to go overboard when listing them. You see, they have less power in your resume as they are less verifiable.

Looking for a more comprehensive list? Here’s a mega-list of 150+ must-have skills .

Other Resume Sections You Can Include

By now, your resume should really be coming together.

Remember that the #1 goal of your resume is to beat the competition. 

A resume that looks the same as the others simply won’t cut it.

With a competitive job, these following sections could be the deciding factor in whether you or another applicant is hired. 

Awards & Certifications

Did you win a university competition?

Have you completed operations-relevant courses on Coursera?

If you have anything that you’re proud of, definitely mention it inside your resume!

• Improving Communication Skills - Coursera Certificate
• Learning How to Learn - Coursera Certificate 
• Supply Chain Operations - Coursera Certificate

Personal Projects

Are you passionate about all-things operations?

Well, fantastic! That’s exactly what your future place of work wants to hear.

Showing the results of a project is one of best ways to show your passion.

Whether it’s a university class project or a personal side project, the hiring manager would love to know more.

Here is the type of projects you could mention:

• Managing your own small-scale business project
• At university where you managed a team project

Although unlikely to be on the job description, being able to speak multiple languages is a skill that could always come in handy. 

Besides, it’s just impressive, isn’t it?!

As such, add every language that you can speak to your resume (if you have space).

To keep everything organized, split the languages by proficiency:

• Intermediate

Now, you’re going for the job of operations manager, so why are we suggesting you to talk about your interests and hobbies?

Well, it makes you more relatable. 

In a world where applicants are hiding behind their qualifications, don’t be afraid to show your personality. 

Not sure which hobbies & interests are relevant or suitable? We have a guide for that!

Match Your Cover Letter with Your Resume

Oh here we go - more writing! 

But please bear with us, as a cover letter is extremely important . 

Covers letters show the hiring manager that you have a passion for working for this exact company, not any company that will pay you.

By writing a cover letter, you are automatically putting your application to the top of the pile.

The first step to writing a convincing cover letter is to get the structure right. Here’s how to do that:

And here’s what you’d write in each section:

Contact Details

• Your personal contact information, including full name, profession, email, phone number, location, website (or Behance / Dribble).
• Hiring Manager’s Contact Information - Full name, position, location, email

Opening Paragraph

Your introduction should be very strong. If you don’t manage to hook the hiring manager here, chances are, they’re not going to read the rest of it. So, mention:

• The position you’re applying for
• Your experience summary and top achievement

Once you’ve got the hiring manager hooked, you can go through the rest of your background. Some of the points you can mention here are:

• Why you want to work for this specific company
• Anything you know about the company’s culture
• What are your top skills and how are they relevant for the job
• If you’ve worked in similar industries or positions

Closing Paragraph

This is where you:

• Summarize the main points
• Thank the hiring manager for reading
• End with a call to action to continue the dialog, like “I’d love to further discuss how my experience as an X can help the company with Y”

Formal Salutations

Use a formal closing, such as “best regards” or “Sincerely.”

If you’re still not confident, please view your step-by-step guide on how to write a cover letter .

Key Takeaways

So, now you know how to create an operations manager resume that works! 

Now, let’s have a quick rundown:

• Nail the formatting on your operations manager resume. We recommend using the most popular format: reverse-chronological.
• Stand out by using a resume summary or objective
• Try to talk about your work achievements rather than your daily responsibilities.
• Match your operations manager resume with a well-written cover letter.

Suggested Reading:

• 9+ Essential Resume Ideas [to Get Your Next job]
• Use Resume Keywords to Land the Job [880+ Keywords]
• 43+ Resume Tips and Tricks to Land Your Next Job in 2024

To provide a safer experience, the best content and great communication, we use cookies. Learn how we use them for non-authenticated users.

• • Accountable for 3.5M monthly units at a $12M yearly revenue
• • Led teams of 50+ permanent and agency staff, both operations and administrations.
• • Manage a portfolio of $5M+ of campaigns in booked revenue per Quarter across NSW amp; QLD clients.
• • Led and developed a team of 80-100 Amazon Associates in the largest North American Fulfilment Centre to meet daily rate goals.
• • Responsible for communicating policies to Associates and acting as the primary information source for 4 teams.
• • Partnered with other leadership to ensure the business is operating a balanced lean shift while meeting objectives.
• • Achieved the 2nd highest saving for 2016 at 35.1M units.
• • Supported and upheld compliance to all safety programs to ensure a safe work environment for all associates.
• • Collaborated with beneficiary centers to project demand and prepare outgoing food pallets across 9 teams at $1.5M operational cost.
• • Responsible for logging incoming and outgoing food donations into inventory database within the Logistics department.
• • Partnered with local businesses to initiate food donations as well as maintained relationships with current donors.

21 Operations Manager Resume Examples & Guide for 2024

Customize this resume with ease using our seamless online resume builder.

All resume examples in this guide

Entry-Level Operations Manager

Experienced Operations Manager

Senior Operations Manager

Senior Clinical Operations Manager

Ad Operations Manager

Assistant Operations Manager

Branch Operations Manager

Business Operations Manager

Director Of Operations

Fedex Operations Manager

Financial Operations Manager

Healthcare Operations Manager

Mortgage Operations Manager

Regional Operations Manager

Restaurant Operations Manager

Transportation Operations Manager

Operations Manager Trainee

Distribution Operations Manager

E-Commerce Operations Manager

People Operations Manager

Resume guide.

Writing an Operations Manager Resume

Resume Header Tips

Resume Summary Advice

Showing Experience on Resume

Resume Skills Section

Education on Resume

Listing Certificates

Key Takeaways

By Experience

The best businesses have great operations managers. After all, they are the ones making sure every level of the organization functions effectively and efficiently.

If you want a company to hire you as their operations manager, your resume needs to show how you will implement strategy and impact success. But how does it stand up against other candidates?

Sure, you’ve mastered the cost-benefit analysis formula, but can you supervise and inspire team members? Will you follow the company’s guidelines and ethics at all times?

If your operations manager resume says all that, companies should be the ones competing for you.

Our guide will teach you how to create a resume that shows why you're the best operations manager they can recruit.

Here’s what you’ll learn in this operations manager resume guide:

• Why education and certificates are important and how they can help you land jobs

Looking for related resumes?

• Account Manager Resume

How to write a great operations manager resume

Operations management positions vary across industries.

Start by reading the job application over and over. Improve your understanding of what the hiring company is looking for.

Once you understand what the company needs, you can tailor your resume to showcase why you’re the right person for the job. This is key to keeping you in the running as recruiters sort through hundreds of resumes.

By the end of this guide, you’ll be ready with a resume that impresses hiring managers and gets interviews.

6 essential sections in an operations manager resume

• Education and certifications that indicate your real investment in your career

Your operations manager resume must highlight:

• Your potential in strategizing, planning, and executing new business plans

How to make an attractive header for your operations manager resume

The header may be the smallest section on your resume, but it’s one of the most important.

It is the first thing recruiters see and gives them a glimpse of who you are. The information is simple, but there is no room for error.

Make a fatal mistake in your header and hiring managers won’t waste their time reading any further.

Let's look at some examples of operations manager resume headers.

2 operations manager resume header examples

Although this example might seem okay, there is a lot that can be improved.

Including your full address on a resume is outdated and might show hiring managers that you’re out of touch. The city and state alone are sufficient.

Depending on the role you’re applying for, you might want to choose a more specific title than “Operations Manager.” Make it relevant to your target job or industry.

Be sure to include an email address and LinkedIn profile. They convey professionalism and give hiring managers a way to look into you further.

For the email address, make sure you’re using a popular provider like Gmail and not your current company or school.

The most professional email addresses are usually some combination of your first and last name like the following:

• [email protected]
• [email protected]
• [email protected]
• [email protected]
• [email protected]
• [email protected]

Let’s take a look at another example.

Notice how much better the second example is.

It contains all the information the recruiter needs to know about you in a quick and professional way.

Every section of your resume should be succinct and precise.

How to write an operations manager resume summary

Now that you’ve hooked recruiters with your header, you don’t want to lose them with your summary .

This is your first opportunity to present yourself as a qualified candidate and not someone mass-sending generic resumes to dozens of companies.

In your resume summary, the recruiter expects to learn a bit more about you and your value in the industry. Most importantly, keep it short and professional.

In 2-3 sentences, summarize your experience and career goals that mutually benefit both you and the company.

Include a few keywords from the job description and feature tangible results with exact metrics to highlight your greatest achievements.

2 operations manager resume summary examples

The summary above needs some work.

The candidate makes broad claims without specific examples or evidence. They also use generic terms that don’t mean anything of value.

Anyone can claim to have high leadership skills. Show recruiters proof through the use of solid metrics.

Let’s look at a better example below.

This summary is much better because it:

• Highlights the overlap between your work history and the new job position
• Features your most powerful skills and work experience
• Includes exact metrics to give hiring managers a better picture of your expertise
• Show that your plans for the future are aligned with the company's best interest

Does your summary look like this? Then you’re on your way to a great operations manager resume.

Now let’s move on to the experience section.

How to showcase your operations manager experience in a resume

Like every other section of your operations manager resume, you want to tailor your experience section to fit your target job.

Don’t get too creative with it, and definitely don’t lie.

The key is identifying the overlap between your experience and the company’s needs, and then highlighting them to your advantage.

Do some research on your target company. What are their goals? What are the biggest challenges they're dealing with? How can you help them?

Use the job description as a guide for your experience section, but be careful not to use empty buzzwords just to echo their language. This is transparent and not a good use of keywords .

Show the relevant experience you have in the job, along with the number of years you've been doing it.

Feature your most successful projects and past achievements. Be sure to include precise metrics and data to support your claims.

Let's look at some examples.

Hotel operations manager resume sample

• • Responsible for answering inquiries pertaining to company policies and services
• • Assisted with customer service and resolution of client problems.
• • Maintained up to date reports, business records, and files.

If you’ve been following along, you already know what’s wrong with the bullets in the example above.

This is basically a list of generic job responsibilities for an operations manager.

Every qualified applicant is going to have an experience like this. You need to demonstrate your unique achievements and success. Use real examples of specific projects, awards, and metrics.

Let’s make some improvements and take a look at the example below.

• • Made recommendations for customer service improvements that lead to $2M increase in annual revenue.
• • Supervised all planning and budgeting procedures to keep expenses within budget guidelines and ensure compliance with company policies
• • Increase staff productivity by 18% while reducing turnover rate staff by 25% through continuous teamwork and collaboration training

This is a huge improvement.

The title has been updated to match the target role.

The sentences begin with direct action verbs that show clear causality. The bullets are specific to the position and convey past success.

Each sentence contains a metric along with the exact job duties and skills that lead to a measurable achievement.

Here's another excellent example of an operations manager resume experience section.

• • Improved profit margins by 6% while cutting production losses by 14% through strong service and sales approach
• • Hired, trained, and supervised 18 employees to comply with company procedures and security measures
• • Recommended business changes to higher management through customer feedback analysis and daily reports.

Writing a strong operations manager resume skills section

The skills you list on your resume will vary based on the target job and industry.

There are skills that are important for all operations managers to have and others that are industry-specific. Include a mix of both as you write your skills section.

Operations management requires leadership, problem-solving, and communication.

If the job you’re applying for is in the tech sector, it may be valuable to show software and programming skills.

Your job skills reflect your style of management in the workplace, as well as the results you'll be able to achieve.

Successful operations management is about order and responsibility. It enhances productivity and ensures high-quality work is delivered.

You should also differentiate between hard skills and soft skills .

Like every other section on your resume, tailor your skills to match your target job.

Below is an example of how to format your skills on a resume.

How to list core skills on an operations manager resume

If you can’t decide which of your skills to focus on, choose the ones that are most relevant to the job and highlight your strengths.

Most important operations manager core skills for your resume

• Planning and reporting
• Supply chain management
• Product design
• Product management
• Data processing
• Strategic analysis

How to describe soft skills for an operations manager’s resume

Soft skills generally require more explanation than hard skills. Be sure that the soft skills you list are supported with evidence.

For example, if you list “time management” as a soft skill, you might want to include an example in your experience section like “Managed operations for 3 departments that exceeded production goals by 17% in the last quarter.”

Best operations manager soft skills for your resume

• Communication
• Customer-oriented
• Detail-oriented
• Problem-solving
• Analytical skills
• Time management
• Negotiation
• Critical thinking

What to include in an operations manager education section

Always include your educational background in your resume, even if the hiring company doesn’t specifically request it.

The education requirements for operations management positions will vary depending on level and industry.

The majority of hiring companies require at least a bachelor's degree in one of these fields:

• Operations Management
• Business Administration
• Logistics and operations

Industry-specific degrees may be required depending on the field. For example, an engineering background might be required for a company that specializes in manufacturing solutions.

Senior roles might require a bachelor’s, an MBA, or some combination of education and work experience.

Here is an example of how to format your education section.

As seen in the example above, the education section is fairly simple.

In most cases, just the name of the school and degree is sufficient. You might want to consider omitting the dates attended depending on how long ago they were.

The best way to list operations manager certificates in a resume

Certificates can be a huge plus to your resume, especially if you’re lacking in the educational background or industry knowledge.

Including a certification in a niche field that you’re entering shows dedication and willingness to learn.

Only list certificates that are relevant to the job you’re applying for.

Certificates promote you as a dedicated operations manager and show that you're working hard to advance your career.

Here is an example of certificates on an operations manager resume.

The format is straightforward. Include the name of the certification, the issuing authority, and the date.

Below is a list of the most popular certificates for operations managers:

Top #5 operations manager certificates for your resume

• Principles of Operations Management (APICS)
• Six Sigma Green Belt (CSSGB)
• Certified Operations Manager (COM)
• Certified Supply Chain Professional (CSCP)
• Certified in Production and Inventory Management (CPIM)

Just like every operations manager position is different, everyone has a unique combination of skills and experience. Sometimes they don’t fit perfectly onto a standard resume.

If you have the experience that helps you stand out from other candidates like language skills , volunteer work , or even relevant hobbies , you might want to consider adding other sections to your resume.

Now you’re ready to apply what you’ve learned from this guide and create an operations manager resume that gets interviews!

Key takeaways for creating an outstanding operations manager resume:

Operations manager resume examples.

Explore additional operations manager resume samples and guides and see what works for your level of experience or role.

Looking to build your own Operations Manager resume?

• Resume Examples

Resume Styles: The Best Choice For Your Needs [20+ Tips And Examples]

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Operations Manager Resume Samples & Examples

This page provides you with Operations Manager resume samples to use to create your own resume with our easy-to-use resume builder . Below you'll find our how-to section that will guide you through each section of a Operations Manager resume.

Operations Manager Resume Summary

• Operations Manager Resume Summary Example

Operations manager responsible for managing over 1,500 employees across the U.S. and a key contributor for global initiatives on performance management, training and recruitment.

Operations Manager Resume Work Experience

• Operations Manager Resume Work Experience Sample

Operations Manager 2016-Present

• Developed initial operational processes that improved business management workflow and supported all aspects of the client-lifecycle.
• Cultivated cross-team support to quickly scale from 200 to 1.3k clients in 10 months, doubling the total patient population nationwide by Q4 2016.
• Streamlined client on-boarding for 50k+ new members, initiated product implementation and fostered relations byproviding custom on-brand marketing materials increasing employees adoption of the benefit by 95%.
• Orchestrated 300 on-site events nationwide for clients across all industries, including many fortune 500 companies(provider onsite care days
• Analyzed custom KPI metrics dashboard to measure account health (client adoption, patient utilization and satisfaction, predict churn risk and upsell opportunities).
• Quality Assurance (QA) tester for ACME's new products. Work with team leads to strategically plan new product releases and reprioritize tasks.
• Senior Operations Manager Resume Experience Sample

Senior Operations Manager 2014-2020

• Manage P&L for one of the ACME's biggest revenue generating campaigns.
• Overall responsibility to lead front line associates, Support and Team Managers supporting one of Europe's Edtech company.
• Supports Sales, Recruitment and customer service business lines across Voice, Chat and Email platforms.
• Manage profitability of the campaign through well designed Talent resources, Rewards and recognition programs, performance management strategies and Continuous Improvement initiatives.
• Initiated and Key contributor for Training, Recruitment, Knowledge base, reporting and analytics, and Operations initiatives to bolster performance improvement and efficiency.
• Consistently conducts Focused Group Discussion with employees to understand issues with performance and employee satisfaction.

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Wondering how to write the best operations resume?

Well, if you ask us we would simply say that it is same as creating every other resume.

All you need to do is highlight all the relevant points that reflects your professional expertise in the right format in your resume.

A good resume can be found easily but the best operations resume needs to be customized with the help of professional resume experts.

Take a look at the best operations resume for different profiles that we have highlighted below.

We have compiled the 10 best operations resume in this article with samples that will guide you on how to make a job-winning operations resume. And along with them the method of how to make these resumes are provided.

Every Operations resume examples provided in this blog has been created on our Online Resume Builder .

So, by the end of this guide, you will be able to:

• Make an operations resume of your particular profile
• Make the key skills section the right way
• Identify where to make the key achievements section
• Write and include your professional experience in the correct way

Senior Operations Manager - (Shipping)

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• To make the above resume of an office manager, we've used the Royal Blue template. This template is useful for those people who have extensive work to incorporate in their resume.
• This template saves a lot of space as it includes personal information section right beside the header and the title and doesn't require a separate space for the personal information section.
• The ideal font size for writing the body of the resume should be 10-12 points whereas the font size for the header should be 14-16 points.

The font sizes for the resume header and body are pre-customized on our Online Resume Builder. So make sure to try out our Online Resume Builder to make your resume now!

Senior Mortgage Operations Manager

• We've used the Traditional Maroon template to make the above resume of a senior mortgage operations manager. We've started the resume by first writing the name and then comes the personal information section.
• That's how a resume starts, with your name. Your name should be the first thing to be written in the resume. Also, remember not to name your resume as 'Resume'.
• In the personal information section we've first written the mobile number and then the e-mail. Follow the same sequence of information when writing your personal information section.

Not sure if your resume is in compliant with industry norms?

Do not worry because Hiration's Resume Reviewing Service allows you to check if your resumes are in compliant with the respective industry norms.

Senior Operations Manager - (E-commerce)

• The Traditional Blue template is used to make the resume of senior operations manager. As you can see in the resume above, in the personal information section, we've written the location using the format {city name, country pin}.
• So, when making your resume, instead of writing the full address, just write the city name and the country pin.
• Also, please maintain standard formatting of all your locations: (city, state) if you are applying within the country and (state, country) if you are applying internationally throughout the resume just like we have maintained it in the example above.

At Hiration's Online Resume Builder, the location is pre-set in the format of the city name and country pin code. You just have to select them from a drop-down box.

Supply Chain and Procurement

• To make the above resume of sales manager & operations specialist, we've used the Signature Timeline template. While making a resume people often forget to put a job title. In the example above, 'Supply Chain And Procurement' is the profile title.
• Always include a job title optimized according to the profiles which you are targeting. The reason for that is it makes it easy to gauge for which profile you're applying for or if you're coming from a completely different profile.
• Hence, it is important to provide complete clarity concerning your job. You can further optimize your job title depending on the profiles which you are targeting, just like we have done in the resume above.

Hiration's Resume Reviewing Services allows you your resume's global compatibility.

Operations & Project Management Expert

• We've used the Material Color template to make the resume of operations and project management expert. Use a summary section instead of an objective section if you have over 3 years of experience.
• Also, we like to misappropriate a JFK quote along the lines of “Ask not what your company can do for you, but what you can do for the company.” Instead of highlighting a list of things that you expect from the organization, showcase your skills instead, and convince the recruiter how you plan on using those skills in the company.
• See the operations and project management expert resume above to get better clarity on how we've written the summary section. We've first mentioned the profile of the person and then the number of years of experience that the person holds. Start your summary in the same manner. Then continue with cause-effect points.
• Write what are your skills and how you can use them to benefit the company.

F&B Operations Head

• The Orange Twist template is used to make the above resume of an F&B Operations Head. Often people forget to include a key skills section in their resume. The key skills section comes just after the profile summary section. Including the key skills section is important because it helps you pass the ATS test.
• The Applicant Tracking System works on a keyword matching algorithm wherein they match the keywords in your keywords to the keywords in the job description that you have applied for, thus helping you get through the first screening by the ATS. When making this section, only include hard kills and not soft skills.
• Also, when making this section, put a bullet before each keyword. Make sure your keywords don't exceed the limit of three lines. Look at the above-given resume to see how to make a key skills section.

In addition to this, you can opt for Hiration's Resume Reviewing Services to check if your resume is recruiter friendly.

Top Level Logistics Leader

• To make the above resume of top-level logistics leader, we've used the 'New York' template. The recruiter might not have heard of the companies you have worked at. Include a one-line description of the same just below the company name. In this description, try to sell that organization to the reader.
• You can mention some facts around the revenues, the total number of employees, number of customers, etc. - basically anything which tells the reader that you were working for a good company. Do that for all the companies where you've worked at. Separate a single line for it and begin your profile from a new paragraph.
• Look at the resume above and see how we've written a short, one-line description for each company. Do the same in your resume as well. Write things that would instantly quantify the significance of the company in the mind of the recruiter.

Hiration's Online Resume Builder provides a small, single lined space, specially dedicated for writing the one-line descriptions of the companies you have worked for.

Operations Specialist & Sales/BD Manager

• The London template is used to write the resume of operations & sales/BD manager specialist. Formatting your resume to make it more coherent would require you to draw clear distinctions between your role and your contributions.
• Align your profile/job title and company to the left, the location, and the time to the right, for all your professional experience sections. Dates to the right are the industry standard and recruiters usually look for them this way.
• Look at the above-given resume to get a better idea of how to write the professional experience section.

Get your resume reviewed by resume experts of Hiration and check if the performance assessment of your resume is on point.

The higher your resume score, the better your chances for being shortlisted by the recruiters for the job profile that you are targeting for.

Process Delivery Lead

• The Amsterdam template is used to make the resume of process delivery lead. The dates written in the resume must be in the form of (mm/yy-mm/yy) throughout your resume. (mm/yy-mm/yy) the format is the correct format to be used in the resume while writing the dates. Also, start all your sentences in the resume with a power verb.
• Power verbs have a better impact on the minds of the recruiters. Make sure that all the points in the resume begin with a power verb, and in the past tense (excluding points in your current profile). These power verbs communicate your message more strongly and confidently than when using other verbs.
• Look at the above-given resume to get a better idea of the format of the dates. Look at how they are consistent throughout the resume. Also, observe how every sentence is started using a power verb. In addition to this, see how we have highlighted all the important words and phrases in the resume.
• By highlighting the important words, numbers, and phrases you can make the recruiter directly read what you want them to read.

Hiration's Online Resume Builder also provides you with the option to include the timeline in your resume to showcase the history of your work in an accurate and clear manner.

Visit Hiration's Online Resume Builder today!

Operations Planning Expert

• To make the above resume of operations planning expert, we've used the Barcelona template. For resumes that have an extensive work history and are of a senior post like the one above, you should break your points into three parts: (a) Your Contribution (b) Effect/Impact and (c) Corresponding Achievements
• To ensure that your resume reflects the most value, you should structure ALL your contribution points in that way. Additionally, make sure all your points don't exceed one line. If they do, either split them into multiple points or create sub-points.
• To get a clear idea on how to write your points for a senior post look at the resume given above. All the points in the above resume show the three attributes mentioned above as well as they don't exceed the one-line limit.

Additionally, you can visit Hiration's Resume Reviewing Services to check its conversion scope.

Online Resume Builder for your Resume

Here is a list of the resources that come with our Online Resume Builder :

• 1-click design change
• Unlimited PDF downloads
• Option to save unlimited resumes
• 25+ resume designs
• Full rich-text editor
• 100+ resume templates
• A sharable link
• Live resume editor

Key Takeaways

• Every job profile has its specific requirements and for operations related job you need to customize your accordingly.
• Always use the right format to highlight your details and pieces of information in your senior operations resume.
• Include only those details that are relevant and avoid unnecessary personal details in your operations resume.
• Mention the accurate and suitable profile title in your resume so that the recruiters can analyze the level of your professional expertise and seniority level.
• Make good use of suitable power verbs in your best director of operations resume to highlight roles wherein you have led, managed, supervised, developed, etc.
• Include keywords that directly connects you to the targeted job profile as it can get your resume past the Applicant Tracking System.

Go to Hiration resume builder and create a professional resume for yourself. Additionally, reach out to us at [email protected] and you can get 24/7 professional assistance with all your job & career-related queries.

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• Operations manager resume examples

Operations manager Resume examples

12 Operations manager resume examples found

All examples are written by certified resume experts, and free for personal use. Copy any of the Operations manager resume examples to your own resume, or use one of our free downloadable Word templates. We recommend using these Operations manager resume examples as inspiration only, while creating your own resume.

Learn more about: how to write a perfect resume

Operations manager

Review and restructure business processes to increase productivity and efficiency. Focus on deliverables and timelines while reducing budgetary expenses.

• Ensured project completion with more than 90% on-time delivery metrics.
• Reviewed scope of work, requirements, and project timelines to ensure that all requirements were being met.
• Spearheaded employee development training which increased efficiency of high-performing employees by 50%.
• Identified and analyzed project plans for any potential risks, and developed risk mitigation plans.

Director of operations

Lead operational activities to achieve profit and expense goals, providing the highest possible service to the customer base, and ensuring compliance with corporate policies and government regulations. Provide a work environment that increases quality, efficiency, and safety.

• Ensured timely delivery of needed inventory and materials for a staff of 1000+ employees.
• Consistently improved supply chain execution and performance to reduce costs nationwide.
• Driving force behind a company culture shift, increasing employee satisfaction by 25%.
• Reported analysis and operations improvement plans to executive leadership, taking ownership and ensuring completion of approved initiatives.
• Deliver all supply chain KPI’s and targeted goals and objectives.

Plan and maintain work schedules while updating internal procedures and policies for maximum efficiency. Perform accounts receivable, billing, and payroll duties.

• Tracked project status and follow up to ensure on time delivery for pending orders from vendors and contractors
• Oversaw project managers and provide detailed analysis of current projects in weekly, monthly, and quarterly reports to senior management
• Implemented and maintain policies and procedures to aid in meeting and exceeding monthly and annual goals.
• Developed organizational communication tools to facilitate fast and accurate information flow.

Played key roles in the budget development process and the company’s growth and expansion plans. Formulated operational strategies to amplify the overall efficiency and output and reduce costs.

• Outlined, executed, and reviewed the company’s operational policies and guidelines, maintaining an over 95% operational efficiency rating. 
• Conceptualized and implemented new growth directives that saw a 20% increase in revenues and a 30% increase in the market share.
• Collaborated with the Human Resource department in crafting job descriptions and developing strategic employee training programs, ensuring the onboarding and development of top talents.

Motivate, support, and lead a large team in a time-constrained, demanding workplace. Problem-solving and career advancement plans for all direct reports.

• Kept in regular contact with the top operations, employees, and suppliers to achieve smooth operations.
• Created, executed, and maintained excellent quality control procedures.
• Enhanced and maintained the organization's internal capability by increasing the efficiency of current methodologies and strategies.
• Worked diligently toward operational and strategic goals.
• Maintained operational processes timely and within the allocated budget.
• Kept an eye on workforce planning and hired new workers when required.
• Maintained compliance with requirements by coordinating closely with the safety and legal department.

Owned the communication, future strategies, and team development with the senior leadership and stakeholders. Strengthened regulatory compliance and analyzed business performance against competitor and industry trends.

• Established robust operational monitoring and management framework, fostering continued improvements that optimized the overall efficiency.
• Leveraged customer feedback in gauging progress against KPIs, developing and implementing new policies and procedures that guaranteed high standards of customer service.
• Routinely met with departmental heads to discuss operational issues, providing room for knowledge sharing on process improvement strategies. 

Managed data gathering for updating operational to achieve productivity targets, reduce unit cost, reduce on failures, and deliver top-notch customer service.

• Collaborated with cross-functional teams to enhance the functionality of systems and tools.
• Promoted compliance with regulations by coordinating closely with the legal and safety authorities.
• Conducted budget evaluations and informed upper management of budget plans.
• Enhanced operational management procedures, methods, and standards.
• Purchased supplies, made inventory plans, and monitored warehouse effectiveness.
• Defined operational and strategic goals.
• Analyzed financial information and used it to increase profitability.
• Executed quality checks and monitored operational KPIs.
• Recruited, instructed, and supervised employees to achieve company goals.

Directed the day-to-day operations, leveraging business acumen in developing productivity optimization strategies. Developed, implemented, and maintained quality control procedures and optimized the efficiency of each department’s processes and procedures.

• Designed and executed a staff evaluation program, enhancing the staff appraisal process and improving the overall staff performance by 40%.
• Convened strategic meetings with departmental heads, developing financial and operational plans that guided the achievement of the set objectives.
• Monitored the company’s financials, continuously implementing improvements to optimize profitability. 

Identified trends, added to operation information and recommendations to strategic formulation and feedback, completed investigation, accomplished action plans, resolved problems, and implemented production, productivity, and customer-service standards.

• Monitored, planned, evaluated, and appraised job contributions while communicating job expectations.
• Planned and evaluated remuneration actions and upheld rules and regulations.
• Forecasted demands, created an annual budget, planned expenses, examined deviations, and took remedial action.
• Implemented improvements through analyzing and improving organizational processes, employee needs, space requirements, and equipment arrangement.
• Maintained a healthy and safe work environment by defining, implementing, and executing procedures and standards, and adhering to legal requirements.

Observed, assessed, and worked with teams from different departments to improve the efficiency of the administration and learning centers’ daily operations.

• Enhanced the organization's operational systems, procedures, and guidelines to support its vision.
• Improved organizational planning, business processes, information management, and utilization of information flow.
• Played an important role in long-term planning, particularly initiatives geared towards operational excellence.
• Acted as consumers' first contact point for software, helped with technical inquiries and troubleshooting.
• Managed and enhanced each support service's efficacy and efficiency through collaboration and communication between the support and marketing departments.
• Provided customer assistance, including the creation of systems for support automation.
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• HR Operations Manager Resume Example

Resume Examples

• Common Tasks & Responsibilities
• Top Hard & Soft Skills
• Action Verbs & Keywords
• Resume FAQs
• Similar Resumes

Common Responsibilities Listed on HR Operations Manager Resumes:

• Developing and implementing HR policies and procedures to ensure compliance with employment laws and regulations.
• Managing the recruitment process, including job postings, candidate screening, interviewing, and onboarding new employees.
• Overseeing employee benefits administration, including health insurance, retirement plans, and other company-provided benefits.
• Conducting regular HR audits to ensure accurate record-keeping and compliance with relevant laws and regulations.
• Handling employee relations issues, such as conflict resolution, disciplinary actions, and performance improvement plans.
• Leading training and development initiatives to enhance employee skills and promote career growth within the organization.
• Administering payroll processing and ensuring accurate and timely compensation for all employees.
• Developing and monitoring key HR metrics to assess the effectiveness of HR practices and identify areas for improvement.
• Collaborating with senior management to align HR strategies with business goals and objectives.
• Managing HR information systems to maintain employee data, process HR transactions, and generate reports for decision-making.
• Facilitating change management processes to help employees adapt to organizational changes and transformations.
• Ensuring a diverse and inclusive work environment by implementing diversity, equity, and inclusion (DEI) initiatives.

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HR Operations Manager Resume Example:

• Revamped the company's recruitment process, introducing advanced screening tools and competency-based interviewing techniques, resulting in a 35% improvement in the quality of hires and a 50% reduction in time-to-fill metrics.
• Implemented a comprehensive benefits management platform that streamlined enrollment and administration, achieving a 90% employee satisfaction rate and a 20% cost saving on benefits expenditure within the first year.
• Developed and executed a targeted employee development program that led to a 40% increase in internal promotions and a 15% uplift in overall employee engagement scores.
• Conducted a thorough HR audit that identified and rectified compliance issues, mitigating potential legal risks and achieving 100% compliance with employment laws within six months.
• Orchestrated a company-wide change management initiative to support a major organizational restructuring, resulting in a 75% employee retention rate during the transition period.
• Championed diversity and inclusion efforts, which increased the representation of underrepresented groups in the workforce by 25% and enhanced the company's reputation as an inclusive employer.
• Overhauled the payroll system to automate processing, reducing payroll errors by 98% and saving approximately 20 hours of manual processing time per pay period.
• Introduced HR analytics and reporting mechanisms that provided insights into workforce trends, leading to data-driven decisions that improved employee productivity by 10%.
• Partnered with senior management to align HR strategic planning with business objectives, contributing to a 15% increase in profitability through optimized workforce planning and talent management.
• Strategic Recruitment and Talent Acquisition
• Benefits Administration and Management
• Diversity, Equity, and Inclusion (DEI) Initiatives
• HR Information Systems (HRIS) Proficiency
• Compliance and Risk Management
• Change Management and Organizational Development
• Payroll Processing and Automation
• Leadership Development and Training
• HR Metrics and Data Analysis
• Vendor Management and Negotiation
• Performance Management Systems
• Employee Engagement and Satisfaction Strategies
• Succession Planning
• Project Management
• Strategic HR Planning
• Policy Development and Implementation

Top Skills & Keywords for HR Operations Manager Resumes:

Hard skills.

• HRIS Management
• Employee Relations
• Performance Management
• Compensation and Benefits Administration
• HR Compliance and Legal Knowledge
• Recruitment and Onboarding
• Training and Development
• HR Metrics and Analytics
• Payroll Processing
• Conflict Resolution
• Organizational Development
• Change Management

Soft Skills

• Leadership and Team Management
• Communication and Presentation Skills
• Collaboration and Cross-Functional Coordination
• Problem Solving and Critical Thinking
• Adaptability and Flexibility
• Time Management and Prioritization
• Empathy and Employee Relations
• Decision Making and Strategic Planning
• Conflict Resolution and Negotiation
• Analytical Thinking and Data Interpretation
• Ethical Decision Making and Integrity

Resume Action Verbs for HR Operations Managers:

• Implemented
• Streamlined
• Collaborated
• Facilitated
• Coordinated
• Administered

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Resume FAQs for HR Operations Managers:

How long should i make my hr operations manager resume, what is the best way to format a hr operations manager resume, which keywords are important to highlight in a hr operations manager resume, how should i write my resume if i have no experience as a hr operations manager, compare your hr operations manager resume to a job description:.

• Identify opportunities to further tailor your resume to the HR Operations Manager job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

Complete the steps below to generate your free resume analysis.

Related Resumes for HR Operations Managers:

Hr director, hr business partner, hr recruiter, human resources manager, people operations manager, talent acquisition manager, director of talent acquisition.