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How to Write the Competitor Analysis Section of the Business Plan

Writing The Business Plan: Section 4

Susan Ward wrote about small businesses for The Balance for 18 years. She has run an IT consulting firm and designed and presented courses on how to promote small businesses.

The competitor analysis section can be the most difficult section to compile when writing a business plan because before you can analyze your competitors, you have to investigate them. Here's how to write the competitor analysis section of the business plan.

First, Find Out Who Your Competitors Are

If you're planning to start a small business that's going to operate locally, chances are you already know which businesses you're going to be competing with. But if not, you can easily find out by doing an internet search for local businesses, looking in the online or printed local phone book, or even driving around the target market area. 

Your local business may also have non-local competitors that you need to be aware of.

If you're selling office supplies, for instance, you may also have to compete with big-box retailers within a driving distance of several hours and companies that offer office supplies online. You want to make sure that you identify all your possible competitors at this stage.

Then Find Out About Them

You need to know:

• what markets or market segments your competitors serve;
• what benefits your competitors offer;
• why customers buy from them;
• as much as possible about their products and/or services, pricing, and promotion.

Gathering Information for Your Competitor Analysis

A visit is still the most obvious starting point - either to the brick and mortar store or to the company's website. Go there, once or several times, and look around. Watch how customers are treated. Check out the prices.

You can also learn a fair bit about your competitors from talking to their customers and/or clients - if you know who they are. Other good "live" sources of information about competitors include a company's vendors or suppliers and a company's employees. They may or may not be willing to talk to you, but it's worth seeking them out and asking.

And watch for trade shows that your competitors may be attending. Businesses are there to disseminate information about and sell their products or services; attending and visiting their booths can be an excellent way to find out about your competition.

You'll also want to search for the publicly available information about your competitors. Online publications, newspapers, and magazines may all have information about the company you're investigating for your competitive analysis. Press releases may be particularly useful. 

Once you've compiled the information about your competitors, you're ready to analyze it. 

Analyzing the Competition

Just listing a bunch of information about your competition in the competitor analysis section of the business plan misses the point. It's the analysis of the information that's important.

Study the information you've gathered about each of your competitors and ask yourself this question: How are you going to compete with that company?

For many small businesses, the key to competing successfully is to identify a market niche where they can capture a  specific target market  whose needs are not being met.

• Is there a particular segment of the market that your competition has overlooked?
• Is there a service that customers or clients want that your competitor does not supply? 

The goal of your competitor analysis is to identify and expand upon your competitive advantage - the benefits that your proposed business can offer the customer or client that your competition can't or won't supply.

Writing the Competitor Analysis Section

When you're writing the business plan, you'll write the competitor analysis section in the form of several paragraphs. 

The first paragraph will outline the competitive environment, telling your readers who your proposed business's competitors are, how much of the market they control and any other relevant details about the competition.

The second and following paragraphs will detail your competitive advantage, explaining why and how your company will be able to compete with these competitors and establish yourself as a successful business.

Remember; you don't have to go into exhaustive detail here, but you do need to persuade the reader of your business plan that you are knowledgeable about the competition and that you have a clear, definitive plan that will enable your new business to successfully compete.

How to Write a Competitive Analysis for Your Business Plan

11 min. read

Updated January 3, 2024

Do you know who your competitors are? If you do, have you taken the time to conduct a thorough competitor analysis?

Knowing your competitors, how they operate, and the necessary benchmarks you need to hit are crucial to positioning your business for success. Investors will also want to see an analysis of the competition in your business plan.

In this guide, we’ll explore the significance of competitive analysis and guide you through the essential steps to conduct and write your own. 

You’ll learn how to identify and evaluate competitors to better understand the opportunities and threats to your business. And you’ll be given a four-step process to describe and visualize how your business fits within the competitive landscape.

• What is a competitive analysis?

A competitive analysis is the process of gathering information about your competitors and using it to identify their strengths and weaknesses. This information can then be used to develop strategies to improve your own business and gain a competitive advantage.

• How to conduct a competitive analysis

Before you start writing about the competition, you need to conduct your analysis. Here are the steps you need to take:

1. Identify your competitors

The first step in conducting a comprehensive competitive analysis is to identify your competitors. 

Start by creating a list of both direct and indirect competitors within your industry or market segment. Direct competitors offer similar products or services, while indirect competitors solve the same problems your company does, but with different products or services.

Keep in mind that this list may change over time. It’s crucial to revisit it regularly to keep track of any new entrants or changes to your current competitors. For instance, a new competitor may enter the market, or an existing competitor may change their product offerings.

2. Analyze the market

Once you’ve identified your competitors, you need to study the overall market. 

This includes the market size , growth rate, trends, and customer preferences. Be sure that you understand the key drivers of demand, demographic and psychographic profiles of your target audience , and any potential market gaps or opportunities.

Conducting a market analysis can require a significant amount of research and data collection. Luckily, if you’re writing a business plan you’ll follow this process to complete the market analysis section . So, doing this research has value for multiple parts of your plan.

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3. Create a competitive framework

You’ll need to establish criteria for comparing your business with competitors. You want the metrics and information you choose to provide answers to specific questions. (“Do we have the same customers?” “What features are offered?” “How many customers are being served?”)

Here are some common factors to consider including: 

• Market share
• Product/service offerings or features
• Distribution channels
• Target markets
• Marketing strategies
• Customer service

4. Research your competitors

You can now begin gathering information about your competitors. Because you spent the time to explore the market and set up a comparison framework—your research will be far more focused and easier to complete.

There’s no perfect research process, so start by exploring sources such as competitor websites, social media, customer reviews, industry reports, press releases, and public financial statements. You may also want to conduct primary research by interviewing customers, suppliers, or industry experts.

You can check out our full guide on conducting market research for more specific steps.

5. Assess their strengths and weaknesses

Evaluate each competitor based on the criteria you’ve established in the competitive framework. Identify their key strengths (competitive advantages) and weaknesses (areas where they underperform).

6. Identify opportunities and threats

Based on the strengths and weaknesses of your competitors, identify opportunities (areas where you can outperform them) and threats (areas where they may outperform you) for your business. 

You can check out our full guide to conducting a SWOT analysis for more specific questions that you should ask as part of each step. 

• How to write your competitive analysis

Once you’ve done your research, it’s time to present your findings in your business plan. Here are the steps you need to take:

1. Determine who your audience is

Who you are writing a business plan for (investors, partners, employees, etc.) may require you to format your competitive analysis differently. 

For an internal business plan you’ll use with your team, the competition section should help them better understand the competition. You and your team will use it to look at comparative strengths and weaknesses to help you develop strategies to gain a competitive advantage.

For fundraising, your plan will be shared with potential investors or as part of a bank loan. In this case, you’re describing the competition to reassure your target reader. You are showing awareness and a firm understanding of the competition, and are positioned to take advantage of opportunities while avoiding the pitfalls.

2. Describe your competitive position

You need to know how your business stacks up, based on the values it offers to your chosen target market. To run this comparison, you’ll be using the same criteria from the competitive framework you completed earlier. You need to identify your competitive advantages and weaknesses, and any areas where you can improve.

The goal is positioning (setting your business up against the background of other offerings), and making that position clear to the target market. Here are a few questions to ask yourself in order to define your competitive position:

• How are you going to take advantage of your distinctive differences, in your customers’ eyes? 
• What are you doing better? 
• How do you work toward strengths and away from weaknesses?
• What do you want the world to think and say about you and how you compare to others?

3. Visualize your competitive position

There are a few different ways to present your competitive framework in your business plan. The first is a “positioning map” and the second is a “competitive matrix”. Depending on your needs, you can use one or both of these to communicate the information that you gathered during your competitive analysis:

Positioning map

The positioning map plots two product or business benefits across a horizontal and vertical axis. The furthest points of each represent opposite extremes (Hot and cold for example) that intersect in the middle. With this simple chart, you can drop your own business and the competition into the zone that best represents the combination of both factors.

I often refer to marketing expert Philip Kohler’s simple strategic positioning map of breakfast, shown here. You can easily draw your own map with any two factors of competition to see how a market stacks up.

It’s quite common to see the price on one axis and some important qualitative factor on the other, with the assumption that there should be a rough relationship between price and quality.

Competitive matrix

It’s pretty common for most business plans to also include a competitive matrix. It shows how different competitors stack up according to the factors identified in your competitive framework. 

How do you stack up against the others? Here’s what a typical competitive matrix looks like:

For the record, I’ve seen dozens of competitive matrices in plans and pitches. I’ve never seen a single one that didn’t show that this company does more of what the market wants than all others. So maybe that tells you something about credibility and how to increase it. Still, the ones I see are all in the context of seeking investment, so maybe that’s the nature of the game.

4. Explain your strategies for gaining a competitive edge

Your business plan should also explain the strategies your business will use to capitalize on the opportunities you’ve identified while mitigating any threats from competition. This may involve improving your product/service offerings, targeting underserved market segments, offering more attractive price points, focusing on better customer service, or developing innovative marketing strategies.

While you should cover these strategies in the competition section, this information should be expanded on further in other areas of your business plan. 

For example, based on your competitive analysis you show that most competitors have the same feature set. As part of your strategy, you see a few obvious ways to better serve your target market with additional product features. This information should be referenced within your products and services section to back up your problem and solution statement. 

• Why competition is a good thing

Business owners often wish that they had no competition. They think that with no competition, the entire market for their product or service will be theirs. That is simply not the case—especially for new startups that have truly innovative products and services. Here’s why:

Competition validates your idea

You know you have a good idea when other people are coming up with similar products or services. Competition validates the market and the fact that there are most likely customers for your new product. This also means that the costs of marketing and educating your market go down (see my next point).

Competition helps educate your target market

Being first-to-market can be a huge advantage. It also means that you will have to spend way more than the next player to educate customers about your new widget, your new solution to a problem, and your new approach to services. 

This is especially true for businesses that are extremely innovative. These first-to-market businesses will be facing customers that didn’t know that there was a solution to their problem . These potential customers might not even know that they have a problem that can be solved in a better way. 

If you’re a first-to-market company, you will have an uphill battle to educate consumers—an often expensive and time-consuming process. The 2nd-to-market will enjoy all the benefits of an educated marketplace without the large marketing expense.

Competition pushes you

Businesses that have little or no competition become stagnant. Customers have few alternatives to choose from, so there is no incentive to innovate. Constant competition ensures that your marketplace continues to evolve and that your product offering continues to evolve with it.

Competition forces focus & differentiation

Without competition, it’s easy to lose focus on your core business and your core customers and start expanding into areas that don’t serve your best customers. Competition forces you and your business to figure out how to be different than your competition while focusing on your customers. In the long term, competition will help you build a better business.

• What if there is no competition?

One mistake many new businesses make is thinking that just because nobody else is doing exactly what they’re doing, their business is a sure thing. If you’re struggling to find competitors, ask yourself these questions.

Is there a good reason why no one else is doing it?

The smart thing to do is ask yourself,  “Why isn’t anyone else doing it?”

It’s possible that nobody’s selling cod-liver frozen yogurt in your area because there’s simply no market for it. Ask around, talk to people, and do your market research. If you determine that you’ve got customers out there, you’re in good shape.

But that still doesn’t mean there’s no competition.

How are customers getting their needs met?

There may not be another cod-liver frozen yogurt shop within 500 miles. But maybe an online distributor sells cod-liver oil to do-it-yourselfers who make their own fro-yo at home. Or maybe your potential customers are eating frozen salmon pops right now. 

Are there any businesses that are indirect competitors?

Don’t think of competition as only other businesses that do exactly what you do. Think about what currently exists on the market that your product would displace.

It’s the difference between direct competition and indirect competition. When Henry Ford started successfully mass-producing automobiles in the U.S., he didn’t have other automakers to compete with. His competition was horse-and-buggy makers, bicycles, and railroads.

Do a competitive analysis, but don’t let it derail your planning

While it’s important that you know the competition, don’t get too caught up in the research. 

If all you do is track your competition and do endless competitive analyses, you won’t be able to come up with original ideas. You will end up looking and acting just like your competition. Instead, make a habit of NOT visiting your competition’s website, NOT going into their store, and NOT calling their sales office. 

Focus instead on how you can provide the best service possible and spend your time talking to your customers. Figure out how you can better serve the next person that walks in the door so that they become a lifetime customer, a reference, or a referral source.

If you focus too much on the competition, you will become a copycat. When that happens, it won’t matter to a customer if they walk into your store or the competition’s because you will both be the same.

See why 1.2 million entrepreneurs have written their business plans with LivePlan

Tim Berry is the founder and chairman of Palo Alto Software , a co-founder of Borland International, and a recognized expert in business planning. He has an MBA from Stanford and degrees with honors from the University of Oregon and the University of Notre Dame. Today, Tim dedicates most of his time to blogging, teaching and evangelizing for business planning.

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How to Write the Competitive Analysis of a Business Plan

Written by Dave Lavinsky

If you are writing a business plan, hopefully by this point you’ve conducted thorough market research to identify industry trends and identified the target market for your business. Now it’s time to conduct a competitor analysis. This section is included in virtually every simple business plan template , and the information you include will depend on several factors such as how many competitors there are, what they offer, and how large they are in comparison to your company.

Download our Ultimate Business Plan Template here

What is a Competitive Analysis?

A competitive analysis is a type of market research that identifies your competitors, their strengths and weaknesses, the strategies they are using to compete with you, and what makes your business unique. Before writing this section it’s important to have all the information you collected during your market research phase. This may include market data such as revenue figures, cost trends, and the size of the industry.

Why Do You Need the Competitive Analysis?

If you are planning to raise capital, the investor will require a business plan that includes the competitive analysis section. This section will also come in handy while writing a business plan template , if your company is considering increasing prices or adding new products and services. You can use the information you find to determine how well-positioned your business is to perform in the competitive landscape.

3 Steps to Writing a Competitive Analysis

The steps to developing the competitive analysis section of your business plan include:

• Identify your competition.
• Select the appropriate competitors to analyze.
• Determine your competitive advantage.

1. Identify Your Competition

To start, you must align your definition of competition with that of investors. Investors define competition as to any service or product that a customer can use to fulfill the same need(s) as the company fulfills. This includes companies that offer similar products, substitute products, and other customer options (such as performing the service or building the product themselves). Under this broad definition, any business plan that claims there are no competitors greatly undermines the credibility of the management team.

When identifying competitors, companies often find themselves in a difficult position. On one hand, you may want to show that the business is unique (even under the investors’ broad definition) and list few or no competitors. However, this has a negative connotation. If no or few companies are in a market space, it implies that there may not be a large enough base of potential customers to support the company’s products and/or services.

2. Select the Appropriate Competitors to Analyze

Once your competition has been identified, you want to consider selecting the most appropriate competitors to analyze. Investors will expect that not all competitors are “apples-to-apples” (i.e., they do not offer identical products or services) and therefore will understand if you chose only companies that are closest in nature. So, you must detail both direct and, when applicable, indirect competitors.

Direct competitors are those that serve the same potential customers with similar products and services. If you sell your products or services online, your direct competitors would also include companies whose website ranks in the top 5 positions for your same target keyword on Google Search.

For example, if you are a home-based candle-making company , you would consider direct competitors to be other candle makers that offer similar products at similar prices. Online competitors would also include companies who rank for the following keywords: “homemade candles”, “handmade candles”, or “custom candles.”

Indirect competitors are those that serve the same target market with different products and services or a different target market with similar products and services.

In some cases, you can identify indirect competitors by looking at alternative channels of distribution. For example, a small business selling a product online may compete with a big-box retailer that sells similar products at a lower price.

After selecting the appropriate competitors, you must describe them. In doing so, you must also objectively analyze each of their strengths and weaknesses and the key drivers of competitive differentiation in the same market.

For each competitor, perform a SWOT Analysis and include the following information:

• Competitor’s Name
• Overview of Competitor (where are they located; how long have they been operating)
• Competitor’s Product or Service
• Competitor’s Pricing
• Estimated Market Share
• Location(s)
• Potential Customers (Geographies & Segments)
• Competitor’s Strengths
• Competitor’s Weaknesses

By understanding what your competitors offer and how customers perceive them, you can determine your company’s competitive advantage against each competitor.

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3. Determine Your Competitive Advantage

Perhaps most importantly, you must describe your company’s competitive advantages over the other companies in the space, and ideally how the company’s business model creates barriers to entry. “Barriers to entry” are reasons why it would be difficult for new companies to enter into or compete in the same market.

For instance, you may have a patent that provides value to your customers and makes them less likely to switch suppliers, which protects your business from potential competitors. Or, you may have more resources than the competition and thus be able to provide superior customer service.

Below is a list of areas in which you might have a competitive advantage:

• Size of the Company – Large companies have more resources and can usually offer lower prices than smaller businesses. This is a significant barrier to entry, as starting a small business and competing with a larger company may be difficult.
• Product or Service Differentiation – If your product or service is unique in some way, this will make it less likely that customers will switch to a competitor.
• Experience & Expertise – Experience and knowledge are valuable attributes that can help differentiate you from the competition.
• Location – If you are located in an area where there is high demand for your product or service, this can be a barrier to entry because competitors will not want to open new locations.
• Patents & Copyrights – Protecting intellectual property can prevent others from entering the same market and competing with your company.
• Brand Recognition – Customers are loyal to brands they have come to trust, which protects the company from new competitors.
• Customer Service – Providing excellent customer service can help you retain customers and prevent them from switching suppliers.
• Lowest Cost Offerings – If you can offer a lower price than your competitors, this makes it more difficult for them to compete with you.
• Technology – New technology that enables you to provide a better product or service than your competitors can be an advantage.
• Strategic Partnerships & Alliances – Collaborating with a company that your customers want to work with can help keep them from switching.
• Human Resources – If you have a highly skilled and talented workforce, it can be difficult for competitors to find and employ the same skills.
• Operational Systems – Strong operational systems that lead to greater efficiencies can protect your business from the competition.
• Marketing Strategy – Investing in strong marketing campaigns can make your business difficult to compete with.

For instance, you could say that your [enter any of the bullets from above] is better than your competitors because [insert reason].

The competitive landscape is one of the most important considerations in developing a business plan since it sets the stage by providing information on past and current competitors and their respective strengths and weaknesses. A strong understanding of the competitive landscape is needed before you can develop a strategy for differentiating your company from the competition. Follow the above competitive analysis example and you will be well-prepared to create a winning competitor analysis section of your business plan.

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Other Resources for Writing Your Business Plan

How to Write a Great Business Plan Executive Summary

How to Expertly Write the Company Description in Your Business Plan

The Customer Analysis Section of Your Business Plan

How to Write the Market Analysis Section of a Business Plan

The Management Team Section of Your Business Plan

Financial Assumptions and Your Business Plan

How to Create Financial Projections for Your Business Plan

Everything You Need to Know about the Business Plan Appendix

Business Plan Conclusion: Summary & Recap

Other Helpful Business Plan Articles & Templates

How to Write a Competitor Analysis for a Business Plan (with AI in 2023)

Competitor analysis is a critical component of any business plan. It helps you understand the landscape of your industry, identify opportunities for growth and differentiation, and craft strategies that take advantage of your competitors' weaknesses.

Here's a step-by-step guide on how to conduct a comprehensive competitor analysis, including how to leverage AI tools like Bizway to make the process more efficient and effective.

Step-by-Step Guide to Performing a Competitor Analysis

1. identify your competitors.

Understanding your competitive landscape begins with pinpointing who your direct and indirect competitors are.

Points to Consider

• Direct Competitors : Those who offer similar products/services in the same market.
• Indirect Competitors : Businesses targeting your customer base with different offerings.
• Utilize market research and customer feedback to list competitors.
• Identify geographical considerations - local, regional, or global competitors.

2. Analyze Their Products/Services

A thorough examination of competitors’ offerings unveils potential areas for differentiation and enhancement in your product/service line.

• Feature comparisons.
• Pricing structures.
• Unique Selling Propositions (USPs).
• Adopt a customer-centric approach to understand how consumers perceive competitors’ offerings.
• Identify gaps in their product/service lines that you could explore.

3. Assess Their Marketing Strategy

Understanding competitors’ marketing approaches aids in crafting a superior, data-driven marketing strategy.

• Target audience.
• Key messages and value propositions.
• Channel effectiveness and presence.
• Use social listening tools to gauge their social media effectiveness.
• Analyze the SEO performance of competitors’ websites.

4. Examine Their Sales Strategy

Investigating sales channels and tactics employed by competitors reveals market penetration strategies and potential areas for diversification.

• Distribution channels.
• Pricing and sales tactics.
• Customer relationship management.
• Secret shop to observe sales tactics and customer experiences.
• Review customer feedback on their purchasing experience.

5. Analyze Their Strengths and Weaknesses

Identifying what competitors excel in and fall short on enables strategic decision-making in exploiting market opportunities.

• Operational efficiency.
• Customer service quality.
• Brand reputation and loyalty.
• Conduct a SWOT analysis (Strengths, Weaknesses, Opportunities, Threats) for each competitor.
• Leverage customer reviews and testimonials to gauge reputation.

Using AI for Competitor Analysis

Automated data collection.

AI automates the harvesting of data from myriad sources, ensuring robust research while saving time.

• Use AI tools to scrape and aggregate data from competitors' websites, social media, and customer review platforms.
• Ensure the data is categorized and stored systematically for easy analysis.

Real-Time Updates

AI provides a competitive edge by monitoring and reporting real-time updates on competitor activities.

• Set up AI monitoring for specific competitor activity: product launches, PR releases, or marketing campaigns.
• Ensure to leverage real-time data to inform swift strategic adjustments.

Predictive Analytics

Predictive analytics via AI deciphers patterns and anticipates future competitor moves, positioning your business proactively.

• Leverage AI to analyze historical data for predicting future trends.
• Utilize these insights to anticipate and formulate preemptive strategies.

Using Bizway for Competitor Analysis and Business Planning

One such AI tool that can revolutionize your competitor analysis process is Bizway . Bizway is an AI-powered business planning and research app that can help you research your competitors and write your entire competitor analysis with just a few clicks. Moreover, Bizway can assist you in writing your entire business plan, saving you time and providing you with expert-level planning documents.

With Bizway, you can automate the process of generating clear, concise planning docs across all areas of business, from an SEO Content Plan to User Onboarding Plan. It also helps fill knowledge gaps in areas of business you're not well-versed in.

So, whether you're a solopreneur, a small business owner, or an aspiring entrepreneur still in school, Bizway is the AI assistant you need to take your business planning to the next level.

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Bizway is brought to you by Landmark Labs Ltd.

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How to Identify and Research Your Competition Emphasizing your competitive advantage is an essential part of any business plan.

By Eric Butow • Oct 27, 2023

Key Takeaways

• Why competitive analysis matters
• Questions to ask about your industry
• How to find similar companies

Opinions expressed by Entrepreneur contributors are their own.

This is part 2 / 8 of Write Your Business Plan: Section 4: Marketing Your Business Plan series.

Successful entrepreneurs are renowned for intuitively feeling a market's pulse, project trends before anyone else detects them, and identifying needs that even customers are unaware of. After you are famous, perhaps you can claim a similar psychic connection to the market. But for now, you'll need to reinforce your claims to market insight by presenting solid research in your plan.

Market research aims to understand the reasons consumers will buy your product. It studies consumer behavior, specifically how cultural, societal, and personal factors influence that behavior. For instance, market research aiming to understand consumers who buy in-line skates might study the cultural importance of fitness, the societal acceptability of marketing directed toward children and teens, and the effect of personal influences such as age, occupation, and lifestyle in directing a skate purchase.

Related: 4 Effective Ways To Accomplish This Missing Step That Most Entrepreneurs Overlook

Market research is often split into two varieties: primary and secondary. Primary research studies customers directly, whereas secondary research studies information others have gathered about customers. Primary research might be telephone interviews or online polls with randomly selected target group members. You can also study your own sales records to gather primary research. Secondary research might come from reports on other organizations' websites or blogs about the industry.

Conducting market research provides answers to those unknown elements. It will greatly reduce risk as you start your business. It will help you understand your competitive position and the strengths and weaknesses of your competitors. And it will improve your marketing and sales process."

Related: You Need Consumer Insights To Ensure The Success Of Your Business. Here Are Five Ways To Find Them.

Questions to Ask About Your Industry

To start preparing your industry analysis and outlook, dig up the following facts about your field:

• What is your total industry-wide sales volume? In dollars? In units?
• What are the trends in sales volume within your industry?
• Who are the major players and your key competitors? What are they like?
• What does it take to compete? What are the barriers to entry?
• What technological trends affect your industry?
• What are the main modes of marketing?
• How does government regulation affect the industry?
• In what ways are changing consumer tastes affecting your industry?
• What are recent demographic trends affecting the industry?
• How sensitive is the industry to seasons and economic cycles?
• What are key financial measures in your industry (average profit margins, sales commissions, etc.)?

Related: 5 Essential Elements of Your Industry Trends Plan

How to Find Similar Companies

Find a close match when looking at comparable businesses (and their data). For comparative purposes, consider:

• Companies of relative size.
• Companies serving the same geographic area could be global if you plan to be a web-based business.
• Companies with a similar ownership structure. If you are two partners, look for businesses run by a couple of partners rather than an advisory board of twelve.
• Relatively new companies. While you can learn from long-standing businesses, they may be successful today because of their twenty-five-year business history and reputation.

You will want to use the data you have gathered to determine how much business you could do and to figure out how you will fit into and adapt to the marketplace.

Related: How to Make Your Business Stand Out

How To Do Original Research

One limitation of in-house market information is that it may not include exactly what you're looking for. For instance, if you'd like to consider offering consumers financing for their purchases, it's hard to tell how they'd like it since you don't already offer it.

You can get around this limitation by conducting original research—interviewing customers who enter your store, for example, or counting cars that pass the intersection where you plan to open a new location—and combining it with existing data. Follow these steps to spending your market research dollars wisely:

Determine what you need to know about your market. The more focused the research, the more valuable it will be.

• Prioritize the results of the first step. You can't research everything, so concentrate on the information that will give you the best (or quickest) payback.
• Review less expensive research alternatives. Small Business Development Centers and the Small Business Administration can help you develop customer surveys. Your trade association will have good secondary research. Be creative.
• Estimate the cost of performing the research yourself. Keep in mind that with the internet you should not have to spend a ton of money. If you're considering hiring a consultant or a researcher, remember this is your dream, these are your goals, and this is your business.
• Don't pay for what you don't need.

Related: The One Simple Task That Will Help Your Startup Succeed

More in Write Your Business Plan

Section 1: the foundation of a business plan, section 2: putting your business plan to work, section 3: selling your product and team, section 4: marketing your business plan, section 5: organizing operations and finances, section 6: getting your business plan to investors.

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• How to create a competitive analysis (w ...

How to create a competitive analysis (with examples)

Competitive analysis involves identifying your direct and indirect competitors using research to reveal their strengths and weaknesses in relation to your own. In this guide, we’ll outline how to do a competitive analysis and explain how you can use this marketing strategy to improve your business.

Whether you’re running a business or playing in a football game, understanding your competition is crucial for success. While you may not be scoring touchdowns in the office, your goal is to score business deals with clients or win customers with your products. The method of preparation for athletes and business owners is similar—once you understand your strengths and weaknesses versus your competitors’, you can level up. 

What is a competitive analysis?

Competitive analysis involves identifying your direct and indirect competitors using research to reveal their strengths and weaknesses in relation to your own. 

Direct competitors market the same product to the same audience as you, while indirect competitors market the same product to a different audience. After identifying your competitors, you can use the information you gather to see where you stand in the market landscape. 

What to include in a competitive analysis

The purpose of this type of analysis is to get a competitive advantage in the market and improve your business strategy. Without a competitive analysis, it’s difficult to know what others are doing to win clients or customers in your target market. A competitive analysis report may include:

A description of your company’s target market

Details about your product or service versus the competitors’

Current and projected market share, sales, and revenues

Pricing comparison

Marketing and social media strategy analysis

Differences in customer ratings

You’ll compare each detail of your product or service versus the competition to assess strategy efficacy. By comparing success metrics across companies, you can make data-driven decisions.

How to do a competitive analysis

Follow these five steps to create your competitive analysis report and get a broad view of where you fit in the market. This process can help you analyze a handful of competitors at one time and better approach your target customers.

1. Create a competitor overview

In step one, select between five and 10 competitors to compare against your company. The competitors you choose should have similar product or service offerings and a similar business model to you. You should also choose a mix of both direct and indirect competitors so you can see how new markets might affect your company. Choosing both startup and seasoned competitors will further diversify your analysis.

Tip: To find competitors in your industry, use Google or Amazon to search for your product or service. The top results that emerge are likely your competitors. If you’re a startup or you serve a niche market, you may need to dive deeper into the rankings to find your direct competitors.

2. Conduct market research

Once you know the competitors you want to analyze, you’ll begin in-depth market research. This will be a mixture of primary and secondary research. Primary research comes directly from customers or the product itself, while secondary research is information that’s already compiled. Then, keep track of the data you collect in a user research template .

Primary market research may include: 

Purchasing competitors’ products or services

Interviewing customers

Conducting online surveys of customers 

Holding in-person focus groups

Secondary market research may include:

Examining competitors’ websites

Assessing the current economic situation

Identifying technological developments 

Reading company records

Tip: Search engine analysis tools like Ahrefs and SEMrush can help you examine competitors’ websites and obtain crucial SEO information such as the keywords they’re targeting, the number of backlinks they have, and the overall health of their website. 

3. Compare product features

The next step in your analysis involves a comparison of your product to your competitors’ products. This comparison should break down the products feature by feature. While every product has its own unique features, most products will likely include:

Service offered

Age of audience served

Number of features

Style and design

Ease of use

Type and number of warranties

Customer support offered

Product quality

Tip: If your features table gets too long, abbreviate this step by listing the features you believe are of most importance to your analysis. Important features may include cost, product benefits, and ease of use.

4. Compare product marketing

The next step in your analysis will look similar to the one before, except you’ll compare the marketing efforts of your competitors instead of the product features. Unlike the product features matrix you created, you’ll need to go deeper to unveil each company’s marketing plan . 

Areas you’ll want to analyze include:

Social media

Website copy

Press releases

Product copy

As you analyze the above, ask questions to dig deeper into each company’s marketing strategies. The questions you should ask will vary by industry, but may include:

What story are they trying to tell?

What value do they bring to their customers?

What’s their company mission?

What’s their brand voice?

Tip: You can identify your competitors’ target demographic in this step by referencing their customer base, either from their website or from testimonials. This information can help you build customer personas. When you can picture who your competitor actively targets, you can better understand their marketing tactics. 

5. Use a SWOT analysis

Competitive intelligence will make up a significant part of your competitor analysis framework, but once you’ve gathered your information, you can turn the focus back to your company. A SWOT analysis helps you identify your company’s strengths and weaknesses. It also helps turn weaknesses into opportunities and assess threats you face based on your competition.

During a SWOT analysis, ask yourself:

What do we do well?

What could we improve?

Are there market gaps in our services?

What new market trends are on the horizon?

Tip: Your research from the previous steps in the competitive analysis will help you answer these questions and fill in your SWOT analysis. You can visually present your findings in a SWOT matrix, which is a four-box chart divided by category.

6. Identify your place in the market landscape

The last step in your competitive analysis is to understand where you stand in the market landscape. To do this, you’ll create a graph with an X and Y axis. The two axes should represent the most important factors for being competitive in your market. 

For example, the X-axis may represent customer satisfaction, while the Y-axis may represent presence in the market. You’ll then plot each competitor on the graph according to their (x,y) coordinates. You’ll also plot your company on this chart, which will give you an idea of where you stand in relation to your competitors. 

This graph is included for informational purposes and does not represent Asana’s market landscape or any specific industry’s market landscape. 

Tip: In this example, you’ll see three companies that have a greater market presence and greater customer satisfaction than yours, while two companies have a similar market presence but higher customer satisfaction. This data should jumpstart the problem-solving process because you now know which competitors are the biggest threats and you can see where you fall short. 

Competitive analysis example

Imagine you work at a marketing startup that provides SEO for dentists, which is a niche industry and only has a few competitors. You decide to conduct a market analysis for your business. To do so, you would:

Step 1: Use Google to compile a list of your competitors. 

Steps 2, 3, and 4: Use your competitors’ websites, as well as SEO analysis tools like Ahrefs, to deep-dive into the service offerings and marketing strategies of each company. 

Step 5: Focusing back on your own company, you conduct a SWOT analysis to assess your own strategic goals and get a visual of your strengths and weaknesses. 

Step 6: Finally, you create a graph of the market landscape and conclude that there are two companies beating your company in customer satisfaction and market presence. 

After compiling this information into a table like the one below, you consider a unique strategy. To beat out your competitors, you can use localization. Instead of marketing to dentists nationwide like your competitors are doing, you decide to focus your marketing strategy on one region, state, or city. Once you’ve become the known SEO company for dentists in that city, you’ll branch out. 

You won’t know what conclusions you can draw from your competitive analysis until you do the work and see the results. Whether you decide on a new pricing strategy, a way to level up your marketing, or a revamp of your product, understanding your competition can provide significant insight.

Drawbacks of competitive analysis

There are some drawbacks to competitive analysis you should consider before moving forward with your report. While these drawbacks are minor, understanding them can make you an even better manager or business owner. 

Don’t forget to take action

You don’t just want to gather the information from your competitive analysis—you also want to take action on that information. The data itself will only show you where you fit into the market landscape. The key to competitive analysis is using it to problem solve and improve your company’s strategic plan .

Be wary of confirmation bias

Confirmation bias means interpreting information based on the beliefs you already hold. This is bad because it can cause you to hold on to false beliefs. To avoid bias, you should rely on all the data available to back up your decisions. In the example above, the business owner may believe they’re the best in the SEO dental market at social media. Because of this belief, when they do market research for social media, they may only collect enough information to confirm their own bias—even if their competitors are statistically better at social media. However, if they were to rely on all the data available, they could eliminate this bias.

Update your analysis regularly

A competitive analysis report represents a snapshot of the market landscape as it currently stands. This report can help you gain enough information to make changes to your company, but you shouldn’t refer to the document again unless you update the information regularly. Market trends are always changing, and although it’s tedious to update your report, doing so will ensure you get accurate insight into your competitors at all times. 

Boost your marketing strategy with competitive analysis

Learning your competitors’ strengths and weaknesses will make you a better marketer. If you don’t know the competition you’re up against, you can’t beat them. Using competitive analysis can boost your marketing strategy and allow you to capture your target audience faster.

Competitive analysis must lead to action, which means following up on your findings with clear business goals and a strong business plan. Once you do your competitive analysis, you can use the templates below to put your plan into action.

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Mastering Competitive Analysis in Business Plan

6 minutes read

In an ever-competitive business world where agility and innovation reign supreme, understanding the landscape in which your business operates is more than a mere advantage - it's a necessity. Thriving in today's dynamic environment demands a keen understanding not just of your business, but of the ecosystem within which it co-exists. This requires comprehensive awareness of who your competitors are, what they're doing, and how they're doing it. And this is precisely where competitor analysis comes into play.

In this article, you’ll know what competitive analysis is, why it is important and how to perform the analysis in a better way. Let’s dive in.

What Is Competitor Analysis

Competitor analysis is a strategic business practice that involves evaluating and understanding the strengths and weaknesses of competitors in the same industry or market. The primary goal is to gain insights into the competitive landscape, identify opportunities, and make informed decisions to improve your own business performance.

Key Aspects of Competitor Analysis in Business Plan

Competitor analysis is an essential part of any business plan, providing key insights that drive decision making and strategic planning. Understanding your competition can position your business favorably within the market and give you a competitive edge. This part highlights the critical aspects of competitor analysis you should focus on for effective business planning.

• Identification of Competitors: Recognizing who your competitors are is the first step. This includes both direct competitors offering similar products or services and indirect competitors who may fulfill the same need in a different way.
• SWOT Analysis: Assessing the strengths, weaknesses, opportunities, and threats (SWOT) of your competitors helps in understanding their internal capabilities and external challenges. This analysis aids in developing strategies to capitalize on weaknesses and counteract threats.
• Market Share and Positioning: Understanding the market share of your competitors and their positioning in the market relative to yours provides valuable insights. It helps identify areas where you can differentiate your products or services.
• Product and Service Offerings: Analyzing the features, quality, and pricing of your competitors' offerings helps you benchmark your own products or services. It can also reveal areas for improvement or innovation.
• Marketing and Branding Strategies: Evaluating the marketing and branding strategies of competitors provides insights into how they are reaching and engaging with their target audience. This information can be valuable for refining your own marketing approach.
• Customer Reviews and Feedback: Examining customer reviews and feedback for your competitors' products or services can highlight areas where they excel or fall short. This information can guide your efforts to meet or exceed customer expectations.
• Technological Advancements: Keeping track of technological advancements adopted by competitors can inform your own technology strategy. It ensures that you stay competitive in terms of innovation.
• Financial Performance: Analyzing the financial health of your competitors can provide an understanding of their stability and growth potential. This information is crucial for strategic planning.

Overall, competitor analysis is an ongoing process that helps businesses stay informed about industry trends, anticipate changes, and make well-informed decisions to maintain or improve their competitive position.

Why Is Competitive Analysis Important in Business Plan

Conducting a competitor analysis is not just about observing and replicating what others are doing. It's about leveraging this knowledge to formulate a unique and superior strategy that distinguishes your business from the rest. The importance of competitive analysis in a business plan can be seen in the following points:

• Identify Market Gaps: Through competitor analysis, we can identify unmet needs in the market or gaps in competitors' offerings that can be leveraged as potential business opportunities.
• Inform Decision Making: By understanding what strategies are working for competitors and why, we can make more informed decisions about our own strategic direction.
• Predict Competitor Moves: A detailed understanding of competitors can help predict their future actions based on their past behavior. This allows businesses to proactively devise counter-strategies.
• Benchmark Performance: Comparing key performance indicators (KPIs) against industry competitors helps determine how well your business is doing and where improvements can be made.
• Reduce Risks: By regularly analyzing competitors, businesses can detect threats early and take preventive measures to reduce potential risks.

Competitor analysis is a critical component of any business strategy. It's not just about keeping tabs on competitors but using this knowledge as a strategic tool for growth and improvement. 

How to Conduct a Great Competitive Analysis in Business Plan

The ability to stay ahead of the competition is vital in the ever-changing business landscape. Boardmix understands that importance and has made it a mission to equip businesses with the right tools to navigate this competitive environment. In this part, you will be led through a step-by-step process on how to conduct a great competitive analysis for your business plan.

Phase 1: Identifying Competitors

Every great competitive analysis starts with identifying your competitors. They can be direct (companies that offer the same products or services as yours) or indirect (companies that offer different products or services that serve the same purpose). With Boardmix's in-depth AI analysis tools, you can easily identify these competitors. Start with a list of 4-10 primary competitors in your market segment and then narrow down to those that directly impact your business.

Phase 2: Analyzing Competitor Products and Services

Once you've identified your competitors, it's time to scrutinize their products or services. Are there features that stand out? Are they priced higher or lower? What is their perceived value among customers? Boardmix provdies a feature can help streamline this process by offering a side-by-side comparison of your products and services with those of your competitors.

Phase 3: Assessing Competitors' Sales and Marketing Strategies

Understanding your competitors' sales and marketing strategies can provide crucial insights into their target audience, key messages, pricing strategy, and distribution channels. Leverage Boardmix's AI and infinite canvas capabilities to gather information about competitors' advertising, public relations, content marketing, SEO strategies, and more.

Phase 4: Examining Competitors’ Strengths and Weaknesses

This step involves analyzing each competitor's strengths, weaknesses, opportunities, and threats a SWOT analysis. Their strengths might be superior customer service, unique technology, or robust distribution networks. Weaknesses could be high prices or outdated offerings. Boardmix’s SWOT analysis tool can make this step seamless, helping you uncover potential areas where you can outshine your competition.

Phase 5: Studying Competitors' Market Positioning

How do your competitors position themselves in the market? Boardmix can help answer this by providing insights into competitors' branding strategy, unique selling propositions (USPs), and value proposition. Such an understanding will help you identify gaps you could fill to differentiate yourself in the market.

Phase 6: Ongoing Monitoring of Competitors

Competitive analysis should be an ongoing process due to ever-evolving markets and strategies. That's why Boardmix offers regular updates about changes in the competitive landscape so that you can adapt your strategies accordingly.

In conclusion, competitive analysis is pivotal in staying ahead of the game in business. It informs strategic decisions, helps exploit competitors' weaknesses, identifies market gaps, and creates unique value propositions. With Boardmix by your side, conducting a competitive analysis is made effortless and intuitive, ensuring your business carves out a unique and competitive space in the market.

Join Boardmix to collaborate with your team.

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Write the Competition Section: Business Plan Writing

Aayushi Mistry

• December 21, 2023

11 Min Read

What is the Competition Section?

Your business plan includes a lot of operational sections. Every section holds a different importance. In that case, competition is one of the most fundamental aspects of your business. And so, it needs to be added to your business plan. The section that explains your competition is your competition section.

While deciding where to add the competition section, pay attention to the flow of your business plan. Moreover, it also depends on the priority. So, it must come next to your objective, problem statement , product/services, and target audience.

Why Do You Need a Competition Section in Your Business Plan?

The why of your business plan depends on your purpose-

If your purpose is to direct your business growth:

Your competition status can play as your reference point. Here, the competition section serves as a medium for understanding your competition. So, you can develop strategic positioning.

This can help you and your team to look at comparative strengths and weaknesses exclusively. So, you can easily come to the strategies that work in your favor, and give you a competitive advantage .

If your purpose is to create a business plan to seek investment:

You must add it to inform your investors about your competition, market position, and brand promise.

You need to describe the competition to reassure probable investors that you know and understand your competition. And that you are ready to take advantage of opportunities and avoid the pitfalls.

Apart from this, your purpose also makes a difference in how to write your competition section in your business plan. However, the difference is minor, and the effect of it is profound.

How to write a competition section in your business plan?

Regardless of your purpose mentioned above, you have to include all the steps mentioned below. Wherever there is the need for that ‘minor’ change, we will include it under the same step.

While following this step, we suggest you take action side by side. So, it becomes easier to implement. Moreover, before putting up your competition section, be ready with your competition data.

Also, make sure that you have conducted a competitive analysis and processed data of at least 5 competition companies. Once you have everything you need, you can go through the following steps-

1. Determining and Documenting Your Business Position

Regardless of your purpose, you will have to follow this step. And there isn’t any major difference here. You need to know your business position in the market and document it properly. However, we will first talk about the determining part. And then, document it for the competition part of your business plan.

How to determine your market position?

Gather crucial details for your company and your competitors’ companies. When you have all the data, you compare them. And put it up on the competition graph.

The details you will need include:

• Sales Figures
• Profit margins
• Distributors

You can also add the marketing column if you find the need. Here, your goal is to make clear positions with respect to your target markets.

However, there are two most reliable ways to determine your position:

1. Position Mapping Graph

You can do this for 5 main aspects of your business-

• For product characters
• The quality of products/services
• The number of products/services
• For user/customer friendliness

You can either put all the points in the same graph or use a separate graph for each.

How to do this?

• Get graph paper and divide it into 4 quadrants
• Add your parameter(s)
• Start plotting your and your competition’s point

2. Competitive Matrix

A competitive matrix is a method that helps you determine your competitive advantages. Usually, you put together this tool to note your market credibility. It is an industry analysis tool that compares the characteristics of you and your competition.

How to do it?

• You draw out a matrix
• Position your company and competitors, at the top, the horizontal blocks
• Put all the aspects you want to compete with, in the vertical blocks
• Put the tick marks to draw the competition

How to document in the competition section for your business plan?

Once you complete the determination, the documentation is quite easy. In fact, you can put the final graphs in your draft. It will not only give color and variety but also make it easy to understand.

While you put all the graphs together, you have to explain your competition and the parameters that you have selected. Moreover, you can go ahead and explain why the companies are your competition. Also, explain why you picked particular parameters.

Mention the date and time frame in your graphs. It makes it easier to have a deeper knowledge of your competition.

Basically, the documentation is journaling the process of drawing the graphs. You may not want to add every detail. As that could make the entire section a little longer than expected. But at the same time, don’t leave out the important details.

As for the difference, you can follow the same process for both purposes. Only make sure that your draft for your investors has been relatively concise. As for your company draft, you can add as many details as you want.

Why is this step important?

When you follow this step, the process of putting the competition section for your business plan is literally half done. It brings you the clarity that you, your team, and your investors need to make your business successful.

2. Determine and Draft Your Competitive Advantages

Determining the competitive advantage.

This process may look hard. But it is not. In fact, it just includes one step to the above one. It can be done side by side while you are drawing the comparison and putting them together in different graphs.

You have to note and add the points where you are doing better (or can do) better than your competition. And then, note how that bonus point can bring you an advantage(s).

Drafting your competitive advantage

You have to note down your bonus points and explain them in detail. You can use those graphs too for more clarity and variety. It is better that you make this up to the point. If you are writing for the investors, they might just want the rounded points after seeing the graphs.

And if you are using it for directive purposes, even then, it is good to have a well-rounded point. However, you might need the back details along the way ahead. So, you can note it down too.

With this step, you became assertive about your success and future in the market.

If brought in front of your investors, they quickly get a clear idea of whether to invest in your business or not. In a way, it helps you store their faith in your business.

And if you are only planning to put the direction of your company’s success, it gives you a clear picture of your strengths and opportunities. In a way, it restores your faith in your product/services.

3. Put in the customers’ review

This step is just like putting that final nail in the coffin! Plus, regardless of the purpose of your business plan, this step and section remain the same. Even more interesting, it takes less time than the two above-mentioned steps.

Here’s how you do it-

• Find out the reviews and ratings of all the competitors, you had begun the process with.
• Be discreet. Don’t only add the good points or the bad points. Add the good, the bad, and the average rating and reviews.
• You can go ahead and make three sections named- The Good, The Bad, and The Average.
• Add 10-12 reviews in total and put them in the respective sections (3 or 4 in each).
• You can find reviews from search engines, social media, websites, forums, and magazines.
• If you want authentic reviews and have enough time and resources, you can even run surveys. Or contact agencies that run unbiased surveys.

How to draft it-

• Put them just the way they are, even if they have typos. Try not to tamper with them.
• Add them at the end of the competition section for your business plan.

Why is this step important

• To add more clarity and favor to your business.
• Gives a chunk of customer points of view.
• Restores your, your team’s, and your investor’s faith in your company.

Basic Template

And that’s all about the competition section in the business plan. We hope we have given you all the information that you needed. However, regardless of how you find notes, we have listed the FAQs for the competition section for a business plan. You can refer to it for questions that look similar to yours.

FAQs for your competition section

What if we think that our business does not have competition?

Ideally, every business has competition. If not directly, then indirectly. Basically, there are three types of competition- Primary, Secondary, and Tertiary.

Primary: The business that has similar products/services as you and, serves the same target audience.

Secondary: The high-end or low-end services/products as you. There may be a slight change in the target audience, depending on the spending capacity location and more.

Tertiary: They have completely different products/services but satisfy the same needs of your target audience.

So, if you think that you don’t have primary competition. Look closely, you may have a secondary or tertiary competition.

What if that time my competition changes?

You have to run the test from the start and draft the section from scratch. It may be the same even when you want to add and remove the parameter.

Do we need a separate team to draw a competition analysis and draft it in the business plan?

Not importantly. However, it is important for everyone involved in your team to be qualified and have adequate experience. If you think that your team doesn’t have that, you can form or hire a separate team.

How long should the competition section be in the business plan?

It should be detailed. But it must not take up most part of your business plan. Moreover, it also depends on the number of other sections you are adding. And it also depends on what these other sections are. In any case, there is no harm in being concise. No matter who the reader is, we all prefer a quick read.

Where else can we showcase this analysis?

You can use this analysis in marketing and sales strategies. You can even use it to further research and develop your product/services.

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Home > Business Plan > Competition in a Business Plan

Competition in a Business Plan

… there is competition in the target market …

Who is the Competition?

By carrying out a competitor analysis a business will be able to identify its own strengths and weaknesses, and produce its own strategy. For example a review of competitor products and prices will enable a business to set a realistic market price for its own products. The competition section of the business plan aims to show who you are competing with, and why the benefits your product provides to customers are better then those of the competition; why customers will choose your product over your competitors.

• Who are our competitors?
• What are the competitors main products and services?
• What threats does the competitor pose to our business?
• What are the strengths and weaknesses of our competitors?
• What are the objectives in the market place of the competitors?
• What strategies are the competitors using?
• What is the competitors market share?
• What market segments do the competitors operate in?
• What do customers think of the competition?
• What does the trade think of the competitor?
• What makes their product good?
• Why do customers buy their product?
• What problems do customers have with the product?
• What is the competitors financial strength?
• What resources do the competition have available?

The focus is on how well the customer benefits and needs are satisfied compared to competitors, and not on how the features of the product compare. For example, key customer benefits might include affordability, can be purchased online, or ease of use, but not a technical feature list.

Competition Presentation in the Business Plan

The business plan competitor section can be presented in a number of formats including a competitor matrix, but an informative way of presenting is using Harvey balls . Harvey balls allow you to grade each customer benefit from zero to four, and to show a comparison of these benefits to your main competitor products. The competitors might be individual identified companies, or a generic competitor such as ‘fast food restaurants’.

In the example below, the key benefits of the product are compared against three main competitors. Each row represents a key benefit to the customer, the first column represents your business, and the remaining three columns each represent a chosen competitor.

The investor will want to understand that your product has the potential to take a major share of the chosen target market by being shown that it is sufficiently competitive for a number of key customer benefits.

This is part of the financial projections and Contents of a Business Plan Guide , a series of posts on what each section of a simple business plan should include. The next post in this series will deal with the competitive advantages the business has in the chosen target market.

About the Author

Chartered accountant Michael Brown is the founder and CEO of Plan Projections. He has worked as an accountant and consultant for more than 25 years and has built financial models for all types of industries. He has been the CFO or controller of both small and medium sized companies and has run small businesses of his own. He has been a manager and an auditor with Deloitte, a big 4 accountancy firm, and holds a degree from Loughborough University.

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How to Write a Market Analysis for a Business Plan

After giving the reader a good idea of the important trends and paradigm shifts in the industry, you will need to specifically point out your major competitors This means factoring in on not just your direct competition, but the indirect competition as well.

One very important aspect of business that every business owner must deal with is competition. It is a fact every business has competition regardless of how small or large it is. The way you decide to handle competition in your business can make the difference between profit and loss; and between you staying in the race or you getting kicked out.

This is why it is very necessary for every entrepreneur to have plans on how to deal with competition and competitors when starting a business.

It is for this reason that business plans have sections for competitor and competitive analysis. This section of your business plan is devoted to analyzing your competition, and not just your current competition, but also potential competitors who would enter your market at one point or the other.

What is Competitor Analysis?

A competitor analysis is an assessment of the strengths and weaknesses of your businesses’ competitors. Carrying out competitor and competitive analysis would help you identify your competitors and see how they would influence your revenue.

A comprehensive analysis of your competitors will also allow you to track how your business compares with that of your competitors in terms of financial resources, staff, products or services, market share, pricing, customers, financial data, brand recognition, location, marketing tactics, logistics etc.

Including a competitor analysis in your business plan tells investors that you know what you are getting into, that you understand your marketplace and that you have plans in place to compete at the same level as established competitors. This can actually up your chances of getting startup capital.

Why Should You Include a Competitive and Competitor Analysis in your Business Plan?

• It can help you understand the competitive advantages and disadvantages in your industry
• It would help you gain insight into your competitors’ business strategies
• It would help you develop strategies to achieve in the future
• It can assist your management with developing well-tailored
• It can help you identify opportunities in the market that are under-served
• It can help you take advantage of competitors’ weaknesses to grow your market share
• It can help you in forecasting future investments

4 Types of Competitors your Business Would Be Up Against

Every business has different types of competitors that it should be wary of and they typically include;

a. Direct Competitors: These are competitors that provide exactly the same products or service that you are providing. No matter what business line you are into, direct competitors are usually your main competitors. For instance, if you want to establish a business that retails cosmetics, other cosmetic shops around your vicinity are your direct competitors.

b. Indirect competitors : these are businesses that offer products and services that are close substitutes, and as well target the same group of customers with the goal of satisfying the same need. For instance, a cosmetic shop competes indirectly with a hair salon or spa.

c. Occasional Competitors: these are competitors that provide services or products which differ slightly to yours or they are situated in a different location.

d. Future competitors: these are existing companies that are not yet in the market-space that you intend to occupy but could move there at any time. For instance, a spa is not in direct competition with a cosmetic shop, but it has every tendency of offering its clients cosmetics in the near future.

9 Steps to Conducting Competitive and Competitor Analysis

Conducting an effective and efficient competitor analysis takes procedures that may include;

Identify your Competitors

The first step in conducting a competitor analysis is to identify your competitors. You can start this by considering the range of competition in your market-space because not all competition are the same, and there are different types of competitors your business will face. Your main competitors are companies that customers can easily buy from instead of from you and they represent your most intense competition.

When conducting a competitor or competitive analysis, your first port of call is to identify each of your competitors; in fact, you need to profile them. If you plan on opening an antique store, your competitors would be any store that sells antiques, crafts, jewelry etc within your location.

Online stores should also be included if you plan to take your wares online. You may also want to include information on companies that may be entering your market in the coming year or subsequently. You equally have to look at their aims and objectives, the market share they occupy and what they aim to achieve in the now and the near future.

Identify their strengths and weaknesses

Once you have identified your competitors, you then have to find out that makes them tick. This can be identified as their strengths. For a business, their strengths can be their price range, service or product, convenience, extensive inventory etc.

These areas are what can help them to edge you out of the market, so you really have to take note of them when writing your competitor analysis. Another thing of importance to note here is their weaknesses; what makes them not to sell as much as they should.

These are areas you should aim to capitalize on to grow your business and gain market share. This maybe their poor publicity strategies, limited products range, etc. To obtain most of this information, you can go through their websites and marketing materials.

Most of the information you need about products, services, prices, and company objectives should be readily available there. If that information is not available, then you may have identified a weakness. In addition to visiting their website, you have to as well visit their offline locations to see things for yourself.

Target Market

This is a section where you zero in on your competitors target market. First of all, a businesses’ primary target market is the group of customers that they service the most. Identify who your target market is and then do some research on your competitors to see who their target market is. A good place to start would be their website and marketing communications.

Market Share

Market share can be defined as the percentage of the market you account for. You have already identified your target market, now it is time to calculate your market share based on your competitors. You have to make a complete analysis of your market share to know which sections you have to devote most of your time, energy and finances to.

Marketing Strategies

In this section of the template, you have to fill in your marketing strategies and predict those of your competitors. If you are not familiar with what they are doing, do some research and observe what strategies they are using. A good place to start looking is their advertising campaigns and promotional materials. The goal here is to try and predict what they might have planned for the future and how that will affect you.

How a company advertises creates a great opportunity to uncover the objectives and strategies of that business. Advertising should help you quickly determine how a company positions itself, who it markets to, and what strategies it employs to reach potential customers.

Carry out Product/Service Profiling

Your product and/or service offering include your range of products and services. This section of the competitor analysis template involves comparing your offerings to those of your competitor. It is important here to take a look at your product range, product quality and brand credibility.

Here, you need to evaluate your products and services for strengths and weaknesses; in fact you can conduct a full SWOT analysis on your products or services, and if you like, put them in a scale from 1 to 10.

It is much easier to find information on public companies than private companies, but it’s always a good idea to do as much background research as possible. When discussing each of your competitors, you will want to use the SWOT Analysis. Here’s what it stands for:

SWOT Analysis

• S – Strengths : What do they have going for them? Is it their technology, brand, people, or lean value chain ?
• W – Weakness : What are they missing out on? Do they lack experienced management, reliable customer service, or customer retention tactics ?
• O – Opportunities : What are they positioned to take advantage of? Are their environmental, technological, or other trends or changes they are likely to benefit from ?
• T – Threat : What gives them sleepless nights? What are they always worried about ?

Do the same for your competitors’ products or services and you would get to see the difference. This would help you know which product or service is likely to get more market share and why. This section gives you the opportunity to identify new viable markets that can be exploited with a new product, or make product or service variations to fill a gap in an existing market.

Pricing and Costs

Pricing can tell a lot about your competitors. Here you want to be looking at what pricing strategies you and your competitors are implementing. You have to find out if they are low-cost or high-cost providers, what are their mark-ups, does their business require volume sales or once off purchases?

These and other questions would help you determine the price range of your competitors and use it to compare your own. Again, pricing is an observable source so you should be able to get most of the answers by looking at your competitors offerings.

Market Outlook

Here, you need to ask yourself a few questions. What is the market for your company’s product like? Is it growing? If so, then you may not have issues with your competitors as regards customers. If on the other hand the market is flat, then the competition for customers is likely going to be fierce.

Your company may find itself scrambling to win market share. By the time you have done most of your research, you will have enough information to determine what the outlook really is.

Competitive Advantage

Next, find out what makes each of your outlined competitors unique. Their competitive advantage is what would help them outperform you and other businesses offering the same kind of product or service. You need to determine what they offer that the other businesses on the list don’t, and why some customers pick them over you or your other competitors. This is a very important aspect of your competitor analysis so you have to take your time on it.

Next, you will discuss what makes your offer distinct from others in the marketplace. These variables are your “ unique selling points, ” “ value propositions ,” or “ competitive strategy. ” The following questions will help you craft this part perfectly:

• Can you scale your operations in order to offer lower prices than majority of the players in an effort to maximize profits?
• Does your business offer something distinct from those of the current cost leaders in your industry?
• What is your niche or specific target market ?

Finally, it is important you bear in mind that your product or service will have a competitive advantage if it meets the following conditions:

• Satisfies a previously undiscovered need, or comes as a first-of-its-kind solution to an existing need
• Solves problems faster than other offers available
• Spots a better design that stands out from others
• Comes at a lower price than other offers
• Helps customers save money
• Helps customers reduce risk
• Taps into a previously under served or never served market
• Offers greater ease of use than other offers

In conclusion ,

As an entrepreneur, your competitor should not be seen as a threat but as a source of inspiration and a reference point that will enable you establish a stronger product or service base. Analyzing of your competitors can help you keep your finger on the pulse of what is happening in the industry, thus preventing you from taking any unnecessary risks.

A quick and easy way to compare your product or service with similar ones on the market is to make a competition grid. Get a piece of paper and write out the names of four or five products or services that compete with yours. To help you generate this list, think of what your customers would buy if they didn’t buy your product or utilize your service.

Across the top of the paper, list the main features and characteristics of each product or service. Include such things as target market, price, size, method of distribution, and extent of customer service. For a service, list prospective buyers, where the service is available, price, website, toll-free phone number, and other features that are relevant.

A glance at the competition grid will help you see where your product fits in the overall market. Bear in mind that you don’t need to be perfect, offer the lowest prices or provide an extremely efficient service. The most important thing is just to be slightly better than your competitors.

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How to Craft Competitor Analysis in Business Plan?

Competitor analysis in a business plan sounds as thrilling as watching paint dry.

Imagine being a detective and digging through the secrets of the market.

In this case, competitor analysis in business plans can be your magnifying glass. It’s like having a tool that lets you see what your rivals are up to.

Have you ever felt like you’re throwing darts blindfolded when making business moves?

That’s where competitor analysis in business plans comes in. It resembles turning on the lights in a dull room.

You can easily see where to aim. Think of competitor analysis as your business’s Global Positioning Satellite (GPS).

Do you intend to navigate the bustling streets of your target market?

This is how.

Charts and graphs aren’t just for show. They can tell stories about numbers, trends, and what your competitors are plotting.

Are you using surveys to gather data?

If so, how do you spin that data into actionable insights?

Here’s a secret.

It’s not just about the data.

Yes, you read that right. It’s how you present your data to your target audience.

In this blog, you’ll learn the following:

What is Competitor Analysis?

• Importance of a Business Plan
• Conduct a Competitor Analysis
• Best Practice for Competitor Analysis in Business Plan

How to Visualize Competitor Analysis?

Think of a business plan as a treasure map. It’s got all the routes to your destination.

Here’s the kicker.

You’re not the only treasure hunter in this story.

This is where competitor analysis in business plans comes in. With it, you can peek at your rivals’ moves to increase market share.

Why is competitor analysis in business plans so crucial?

You don’t want to set sail only to find your business rivals have plundered the treasure. That’s why embedding a competitor analysis in business plans is like learning the other pirates’ plans.

It’s not just about knowing they have a faster ship or a bigger crew. It’s about outsmarting them with minimal resources.

You’ve got to know who’s swimming with you when you’re knee-deep in the business world’s wild waters.

Are they sharks, whales, or just jellyfish masquerading as threats?

Use that competitor analysis in business plans to spot the strengths you can mimic and the weaknesses you can exploit.

Remember, it’s not just a one-and-done deal.

Your competitors evolve, and so should your business plan.

Why is Competitor Analysis Important For a Business Plan?

Here’s a list of why competitor analysis is essential for a business plan.

Market Understanding

Imagine you’re a pirate looking for buried treasure. Competitor analysis in a business plan is your treasure map.

It can help you get the lay of the land and spot your rivals and their moves.

Identifying Opportunities and Threats

Identifying opportunities and threats is like a game of chess. You have to know what moves your opponent is planning.

This way, you can swoop in and take the lead or dodge a bullet before it’s fired.

Strategic Planning

Have you ever tried to hit a bullseye with your eyes closed?

It’s not easy, right?

That’s why you need this analysis to hit your business targets.

Market Positioning

Market positioning is like the classic tale of finding out where you stand in the pack.

Are you the cool kid or the underdog?

Knowing your position helps you figure out how to climb the market ladder.

Pricing and Product Strategy

Imagine setting up a lemonade stand.

You have to peek at your competitors down the street.

Are they charging more?

Are their lemons fancier?

This insight helps you set the right price and stand out.

How to Conduct a Competitor Analysis?

Here’s a no-nonsense, step-by-step guide on how to conduct a competitor analysis in business plans.

Identify Your Competitors

Start by listing who you’re up against.

You probably have the usual suspects (direct competitors) and the indirect competitors— the ones who aren’t selling the same thing but are still fishing in your pond.

Gather Information

Snoop around for information on their offerings, size, turf, backstory, etc.

Hit up the web and sift through sales reports for insights.

Analyze Competitor Offerings

Get under the hood of their brand offerings.

What’s their pricing, quality, etc?

Spot their weaknesses and where they shine.

Assess Market Positioning

Figure out your competitors’ game.

Are they giving mouth-watery deals or waving the flag of innovation?

Find their strong muscles and their soft spots.

Marketing and Branding

Peek at their marketing and branding game plan.

How do they create awareness of their new offerings?

Look at their ads, social buzz, and content strategy. Get the gist of their brand’s story and if it’s hitting home.

What are the Best Practices for Competitor Analysis in Business Plans?

Let’s talk about the best practices in competitor analysis in business plans.

You don’t want to miss this.

Start Early

Don’t wait until the eleventh hour.

Kick off your competitor analysis in business plans at the get-go of your strategy.

Identify Key Competitors

Keep your eyes on the prize. Zone in on the business competitors that matter instead of chasing every shadow.

Use Multiple Data Sources

Avoid putting all your eggs in one basket. Mix it up with different sources to get the complete picture.

Segment Competitors

Sort your business competitors into buckets, that is, the direct threats, the sneaky players, and the new kids on the block.

SWOT Analysis

Break down your competitor’s game into strengths, weaknesses, opportunities, and threats.

Focus on Market Positioning

Where do your business competitors stand in the industry? Figure out their spot and how they’re spinning their brand story.

Monitor Online Presence

Keep tabs on your competitors’ digital footprint.

It’s like reading their diary. You can learn a lot from what they’re putting out there.

When diving into competitor analysis in a business plan, Excel might be the first tool you use for in-depth analysis.

Let’s talk about where Excel starts to show its limitations.

Excel can be a trusty tool for organizing your data.

But when it comes to storytelling, it’s a bit like trying to paint with a limited palette.

Excel spreadsheet will let you plot the fundamentals, but its charts are pretty basic with limited customization options. Plus, its library of graphs won’t always have what you need, especially when conducting competitor analysis in business plans.

Enter ChartExpo, an Excel add-in for data visualization .

ChartExpo fills in the gaps with over 50 chart templates. This makes it a breeze to turn your data into compelling stories.

ChartExpo’s customization options are unlimited.

Do you want to tweak every color, angle, and label?

ChartExpo add-in for Excel gives you the freedom to create your data story just as you envision it.

It offers a suite of multipurpose charts that Excel doesn’t, which can turn feedback into insights you can act on.

After all, what’s the point of data if you can’t use it to make profit-driven decisions?

Here’s the scoop on ChartExpo:

• It’s loaded with the best charts for all kinds of analyses, including competitor analysis in business plans.
• You can create stunning visualizations that make your data story persuasive.
• It’s a treasure trove for spotting the golden opportunities and the red flags in your competitor analysis data.
• You get to try it for a 7-day free trial, no commitment is required.

Once you’ve tasted what ChartExpo can do, you’ll find the $10 price tag for the full version is a day-light robbery.

How to Install ChartExpo in Excel?

In this section, we’ll use ChartExpo, and sample data (below) to demonstrate how you can use Radar Chart to visualize your data for insights.

Before we jump into this, we’ll tell you the best way to introduce ChartExpo in Excel.

Let’s dive in:

To get started with ChartExpo in Excel , follow the steps below:

• Open your Microsoft Excel.
• Open the worksheet and click the Insert button to access the  My Apps option.

• Click the Insert button to initiate the ChartExpo engine.

• Click the Search box and type “Radar Chart.”

• Highlight your data and click the Create Chart From Selection button, as shown below.

• To add the chart header, click the Edit Chart button.

• Add your header in the box titled Line 1.
• Toggle the small button below Line 2 to the right side to activate the header.

• Complete the process by clicking the Apply All button.
• Click the Save Changes button to preserve all the changes.
• Check out the final chart.

• The visual data indicates that our mobile sales are on par with Competitor C. On the other hand, competitor A trails with lower sales figures.
• When it comes to tablet sales, our company lags behind the competition.
• Our company is leading the pack with the highest laptop sales when compared to competitors.
• Mouse sales are neck and neck with Competitor C, but it’s Competitor A who’s out in front.
• Finally, the sales of keyboards are evenly matched between our company, Competitor A, and Competitor C. Interestingly, Competitor B has taken the lead with the highest keyboard sales.

How do you write a competitor analysis for a business plan?

To create a competitor analysis for a business plan, identify your key rivals, gather data on their operations, analyze their strengths and weaknesses, assess their market positioning, and determine their strategies.

Lastly, summarize insights to inform your competitive edge and strategic decisions.

What are three 3 possible benefits of a competitor analysis?

Three advantages of competitor analysis are enhanced strategic awareness, identification of market gaps for innovation, and improved understanding of industry benchmarks.

These advantages collectively facilitate informed decision-making, strategic positioning, and the ability to anticipate and counteract competitors’ strategies effectively.

Embedding a solid competitor analysis in business plans is like having a secret roadmap.

In other words, it’s the difference between shooting in the dark and hitting the bullseye.

If Excel has been your go-to but is starting to feel like trying to text with a flip phone, ChartExpo is your upgrade.

ChartExpo turns your data into compelling data stories with over 50 chart types, including the Radar Chart.

You don’t need coding skills to use ChartExpo.

Take it for a spin with a free 7-day trial.

With ChartExpo, you’re not just playing the game; you’re changing it.

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What is competitive analysis? Template, examples, and how-to

In this comprehensive guide, we’ll define what a competitive analysis is, describe the benefits product teams stand to gain from conducting one, and walk through the steps of how to do a competitive analysis.

Through the tutorial, we’ll refer to examples to demonstrate how each step of a competitive analysis works in practice. We’ll also provide a list of customizable, free competitive analysis templates for you to use when completing these steps on your own.

Complete guide to competitive analysis

Picture this: you just came up with the next disruptive, game changing, AI-powered e-commerce marketplace. The objective is to connect buyers with sellers to fulfill their tailored and customized product needs.

You’re confident your product will take on Etsy and other big players in the market. You did some market and user research and have a good idea of your ideal customer and their (underserved) needs. Based on this data, you believe your marketplace can reach product-market fit quickly.

It’s now time for you to dust off your copy of Sun Tzu’s  T he Art of War . Why is that, you ask?

The Art of War is an ancient Chinese military textbook that, although dated somewhere between ~500–400 B.C., is one of the most influential management books out there to this day. It provides great strategic and tactical advice. Moreover, it provides guidance to help you assess yourself and your competition to gain an advantage.

Maintaining a competitive advantage is the goal. Even if you have the best product in the world and you know there is a market for it, if you don’t understand your competition, you‘re bound to fail. That’s why you need to perform a competitive analysis.

As the band Rage Against the Machine would say, know your enemy .

What is competitive analysis?

Competitive analysis (sometimes called a competitor analysis or competition analysis) is exactly what it sounds like: a structured approach to identifying and analyzing your competitors. More concretely, it’s an assessment of your competition’s offerings, strategy, strengths, and weaknesses.

A competitive analysis helps you answer questions such as:

• Which other companies are providing a solution similar to ours?
• What are the ideal customer’s minimum expectations?
• What are they currently not getting from our product with regard to those expectations?
• What barriers do competitors in the market fce?
• What should we avoid introducing in our product?
• What price are customers willing to pay for our product?
• What value do we need to provide to make our product stand out in the market?
• What trends are happening and how might they change the playing field?

When conducted thoroughly and regularly, a competitive analysis provides you with tons of information that can be used to improve and optimize your product. The end result is a holistic overview of your competitor landscape.

Why do a competitive analysis?

Competitive analysis is a fundamental product management instrument. It helps PMs learn what works and what doesn’t when trying to acquire market share, identify market trends, and locate gaps in their product offering.

Competitive analysis exists to help you avoid making mistakes and empower you to beat competitors to the punch in the pursuit of product growth and success.

Knowing your competition will bring you great rewards. Conducting a competitive analysis will help you more effectively:

• Create benchmarks
• Identify opportunities to better serve customers
• Make strategic decisions
• Determine your pricing strategy
• Identify market gaps
• Determine distribution and marketing strategies

Typically, the first time you create a competitor analysis is when doing your market research. This helps you get an idea of the product-market fit , which will evolve along your journey.

As a product manager, your role is not to analyze how well your competitors are able to showcase themselves. It is your job to make the product what the customer needs it to be. Understanding your competitor’s capabilities, pricing, and product positioning helps you in this.

Keep in mind that your competitors will likely showcase themselves to appear better than they probably are. You’ll be able to acquire tons of information about them, but you should take that information with a pinch of salt.

How to do a competitive analysis

There is no a single way to do a competitive analysis. In general, a competitive analysis is made up of three fundamental components:

• A shortlist of competitors
• A competitor deep dive
• A holistic overview and strategy

To demonstrate how to do a competitor analysis, we’ll refer back to the example outlined in the introduction.

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Remember, in our example, we’re looking to disrupt the market with an AI-powered e-commerce marketplace app that helps buyers and sellers connect to fulfill highly customized orders. Let’s call our innovative new product AGORA.

1. Create a shortlist of your competitors

There are three types of competitors:

• Direct — Competitors that offer the same product and target the same ideal customer; you are battling direct competitors heads-on
• Indirect — Competitors that either offer a somewhat similar product or target the same ideal customer
• Replacement — Competitors that offer a different product but target the same ideal customer

For a competitive analysis, you need to identify at least your direct and indirect competitors. So how do you do that? By looking inward and researching obsessively .

Look inward

To figure out who your direct and indirect competitors are, you need to look inward first to understand your product positioning: who are you servicing and what is the offering you are providing?

You can answer these questions by doing a self-assessment using the product canvas . Originally introduced by Roman Pichler, the product canvas has since tbeen tweaked and refined.

In its core, the product canvas covers:

• The name of the product
• Objectives and key metrics for success
• The ideal customer
• A high-level overview of what’s required to meet the customer’s needs
• Just enough product details about short-term goals

For our example product, the competitive analysis might look something like this:

Research obsessively

A simple Google search using keywords from your self-assessment can get you pretty far. Other resources that can help you identify your competitors include tools such as Crunchbase, Similarweb, Statista, etc.

As the old saying goes, the customer knows best. If you don’t have many customers yet, review sites such G2, Capterra, Trustpilot, and Google Reviews can help you.

If you do have customers, go ask them. Most customers try and evaluate several products before deciding on the right product to buy. Nothing is stopping you from asking them which other brands they considered and why they ultimately chose yours.

Once you have established who your competitors are, you might find yourself in a market with many direct and indirect competitors. If that is the case, select about seven of the most relevant competitors to include in your competitor deep dive.

2. Do a deep dive on each competitor

From your a shortlist of competitors, choose about seven of your most important and dig up all the relevant information on each one.

The research conducted during the previous step will help you capture the most relevant information about your competitors for the following categories:

Company profile

Ideal customer profile, product information, market approach, swot analysis.

Start by creating a company profile for each of your competitors to gain a better understanding of who they are. Include the following information:

• Name   —  What is the name of your competitor?
• Founding date  —  When was the company founded? How long has it been in the market?
• Company size  —  How many employees does the company have? Are they equipped to service the market and innovate?
• Market share  — The portion of the market controlled by the competitor’s product
• Revenue   —  The income the competitor generates from its product
• Reputation   —  What do customers think of your competitor’s product on a scale from one to five?

Let’s apply this framework to our AGORA competitive analysis example:

It’s important to understand who your competitors are serving and who is buying the product. This not only to reconfirm that the competitor is indeed a direct (or indirect) competitor, but also to understand what customers like and dislike about the competitor’s product.

The information you’re looking for includes:

• Ideal customer   —  Who is the competitor’s target customer and what defines them?
• Motivations   —  What does the customer enjoy about your competitor’s product?
• Frustrations   —  What does the customer hate about the product?
• Primary buyer  —  Who is the primary buyer of the product? Is it the as the ideal customer, or is it a different persona?

Let’s see what this would look like following our AGORA example. Below is an example ideal customer profile for Etsy. First, for the buyer:

And the ideal customer profile for Etsy sellers:

Not to be captain obvious, but you want to capture more details about the product your competitor is offering and its positioning.

The information we’re looking for at this step includes:

• The product   —  What is the tagline your competitor is using to market its product?
• Positioning   —  Based on the quality and price of the product, place the product into a one of several buckets. For example, Economy (low quality, low price), Skimming (low quality, high price), Penetration (high quality, low price), and Premium (high quality, high price)
• Product features   —  What are the key features being marketed and promoted?

Referring to our example AGORA app, the product information associated with Etsy on a competitor analysis might look as follows:

Next, seek to understand how your competitors are bringing the product to market .

List the following information:

• Pricing — What does the product costs? If there is a tiered pricing model, what does it look like?
• Distribution channels — Through which channels is your competitor selling the product?
• Marketing channels — Through which channels is the product being promoted?

In our AGORA competitor analysis example, this section would look something like:

With all the information you’ve collected, you’ll find yourself in a good place to do a SWOT analysis . This is one of the most common and popular competitive analysis frameworks.

SWOT stands for strengths, weaknesses, opportunities, and threats:

• Strengths  —  What is going well for the competitor?
• Weaknesses   —  What is not going well? What obvious flaws are there?
• Opportunities   —  What could give your competitor an advantage?
• Threats  —  What might harm your competitor’s product?

For AGORA, our example competitive analysis might include a SWOT analysis that looks like this:

3. Develop a holistic overview and strategy

Now that you have a better view of your competitors, it’s time to determine how you want to approach them in the market: do you want to avoid your competitors or attack them?

Two extremely useful tools that can help you make this assessment are the competitive matrix and battle cards .

Competitive matrix

One way to operationalize the data you gathered during your competitive analysis is to plot out a four-quadrant competitive matrix.

Define key factors for the and x and y axes and plot yourself and your competition accordingly to see how you stack up. This approach is also known as perceptual mapping.

A competitive matrix for our example would look like this:

Battle cards

You can use the four-quadrant competitive matrix and competitor insights to create battle cards for each of your competitors.

Battle cards are a visual aid that help you compare your product against those of your competitors at a glance. It’s a quick and easy way to see how you stack up in key areas of performance and value. It’s also a neat way to help sales in their conversations with customers.

Here’s what you should include on each battle card:

• Company name — Name of your competitor
• Powers  —  What makes this competitor stand out from the rest?
• How we win   —  What should we do to gain a competitive advantage over this competitor?
• Why we lose   —  What is this competitor better at? What should we avoid so we don’t lose market share?
• Pricing   —  How much of a threat is the competitor’s product to our market share (low, medium, or high)?
• Strategy   — Should we attack or avoid this competitor?

A battle card for our example competitive analysis might look as follows:

Alternative competitive analysis frameworks

If you‘ve followed the framework described above, you should have solid insight into your competitors, your product opportunities, and the best strategy to attack or avoid your competitors in the market.

If you want to dig deeper, you can follow up your competitive analysis by producing a Five Forces analysis and/or customer journey map .

The Five Forces model

You still might want to consider gaining more insights into the competitive structure of the market you are in — in other words, gain a better understanding of how easy it is to either enter or be replaced by a competitor in the market.

A great framework to use for this type of competitor analysis is the Five Forces model , originally conceived by Michael Porter.

According to the Five Forces model, you can assess the market you are in by looking at:

• Intensity of competitive rivalry
• Negotiation power of new buyers
• Negotiation power of suppliers
• Threat of new entrants
• Threat of substitutes

Customer journey map

Instead of zooming out, you can also zoom in on the journey ideal customers make when interacting with the product itself, the distribution, or marketing channels.

On a journey map, your touchpoints are the customer, the activity performed, how the customer experiences the activities, and their expectations.

Free competitive analysis templates

A competitive analysis is a continuously updated document packed with information about your most important competitors to help you determine how to approach them in your target market.

The competitive analysis model described in this article consists of three steps that are designed to produce the insights you need to rule the market once and for all.

Below are free, customizable competitive analysis templates for each step of the process described in this article:

• Competitive analysis template
• Product canvas template
• Competitive matrix template
• Battle card template
• Customer journey map template

NOTE : To use and customize the competitive analysis templates above, after opening, select File > Make a copy from the main menu.

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What Is Competitive Analysis and How to Do It Effectively

• 15 min read

Rebecca Strehlow, Copywriter at Crunchbase

Whether you’re an entrepreneur, market researcher or marketing enthusiast, knowing your competitors inside and out is a crucial part of the job. 

Competitive analysis is more than a quick online search; instead, it’s a systematic process that allows you to gain valuable insights into your competitive environment. By examining the strengths, weaknesses, strategies and market positions of rival companies, you can make informed decisions that help you come out on top.

Let’s dive into what competitor analysis is and how to do it, as well as the tools and templates you need to thrive in the modern market.

What is competitive analysis? 

Competitor analysis, often referred to as competitive analysis, is the systematic process of gathering and evaluating information about your competitors to gain a deep understanding of the competitive landscape in your industry. It involves delving into your competitors’ business models, marketing practices, product offerings, target audiences and much more.

This practice helps you keep a pulse on competing products in the market and make well-informed decisions for your business. It also enables you to find opportunities for growth, anticipate trends and proactively respond to potential threats.

Benefits of competitor analysis

The advantages of doing competitive analysis can have a meaningful impact on your bottom line. Here are just some of its key benefits: 

• Informed decision-making: By understanding your competitors’ strategies, you can make well-informed decisions about your own business. This includes choices related to product development, marketing and pricing.
• Identification of market opportunities: Competitor analysis can reveal gaps in the market or areas where your competitors may be underperforming. These insights can help you identify new opportunities for growth and expansion.
• Risk mitigation: By staying aware of your competitors’ activities, you can better anticipate potential threats and challenges. This proactive approach enables you to develop strategies to effectively mitigate risks and overcome threats before they happen.
• Benchmarking: Comparing your business to competitors helps establish benchmarks for performance. This allows you to measure your progress and identify areas where you excel or need improvement.
• Product and service enhancement: Analyzing competitors’ products and services can inspire improvements in your offerings, leading to increased customer satisfaction and loyalty.
• Improved marketing strategy: Understanding how your competitors market their products or services can help you refine your own marketing strategy to better reach your target audience.
• Adaptation to market shifts: The business environment is constantly evolving. Competitor analysis helps you stay agile and adapt to changes in customer preferences, technology and market trends.
• Competitive advantage: Armed with insights from competitive analysis, you can develop strategies to gain a competitive advantage in your industry.
• Long-term sustainability : Consistent competitor analysis allows your business to plan for the long term by identifying potential challenges and opportunities that may arise in the future.

Together, these benefits can empower you to thrive in the face of competition and establish a strong presence in the market. 

How to do competitor analysis 

To harness these advantages, you’ll need to learn how to perform competitive analysis effectively. The process is quite structured and involves several key steps to ensure that you gather relevant data and gain actionable insights.

• Identify your competitors
• Define your objectives
• Collect data
• Look for the 4 Ps
• Conduct a SWOT analysis

1. Identify your competitors

To pinpoint your competitors, create a list of organizations that compete with you both directly and indirectly in the marketplace. 

Direct competitors are organizations that offer similar products or services to the same target audience. In other words, they’re the businesses that potential customers could choose instead of your company.

To identify your direct competition, start by examining businesses that operate in the same industry or niche. Ask yourself questions such as:

• Who offers products or services that are nearly identical to ours?
• Who targets the same customer segments and geographical areas as we do?
• Who are our primary rivals when it comes to market share and sales?

Once you have identified these direct competitors, you can create a list or spreadsheet to keep track of their names, key characteristics and any available data that will be useful in your analysis.

Next, you’ll want to identify your indirect competitors. Indirect competitors serve a similar target market as your company, but may offer different products or services. They are indirect rivals because they can influence consumer choices, even though they are not in direct competition with your business. To identify indirect competitors:

• Look for businesses that serve the same customer needs, even if their products or services are not identical to yours.
• Consider how customers might choose between your offerings and those of indirect competitors.
• Examine businesses that could potentially expand into your market.

Including both direct and indirect competitors in your analysis provides a more holistic view of your competitive landscape and helps you anticipate shifts in consumer preferences or market dynamics.

Remember that the business environment is constantly changing, and new competitors may emerge over time. Regularly updating your list of competitors is essential to ensure that your competitor analysis stays relevant.

2. Define your objectives

The next step in competitive analysis is to clearly outline your objectives. This will ensure that you’re gathering relevant information that directly supports your business strategy. Here’s how to define your objectives effectively:

• Clarify your goals: Begin by outlining your overarching goals. Common objectives may include improving market share, optimizing pricing strategies, enhancing product development or refining marketing tactics.
• Identify your information needs: Use your goals to determine exactly what kind of information you’ll need. Ask yourself: What kind of data or insights will be most helpful in achieving your stated objectives? For example, if you want to improve product development, you may need data on your competitors’ product features, customer reviews and pricing.
• Develop KPIs: Write down the key performance indicators that are most relevant to your objectives. KPIs are quantifiable metrics that will help you measure your progress. For instance, if your goal is to enhance marketing strategies, relevant KPIs might include website traffic, conversion rates or social media engagement.
• Determine a time frame: Understanding the time frame of this project will influence the depth and scope of your analysis. Are you conducting a one-time competitor analysis, or is this an ongoing process? 
• Align with business strategy: Ensure that the above aligns with your overall business strategy. Your competitor analysis should directly contribute to the success and growth of your business.
• Adapt when necessary: Be open to adjusting your objectives as needed. The business landscape can change rapidly, and you may need to adapt in response to new opportunities or challenges.

When you define your objectives, you give yourself a clear roadmap for your research. This helps you focus on gathering the most pertinent data and ensures that your analysis directly benefits your business. Whether you’re looking to outperform competitors in a particular area or gain a broader understanding of the competitive landscape, well-defined objectives are the cornerstone of a successful analysis. 

3. Collect data

Effective data collection is another fundamental step in the competitor analysis process, as the quality and relevance of the data you gather directly influence the insights you gain. Begin by identifying data sources that will give you the information you’re looking for. These sources can include both online and offline channels.

Online sources are often the richest and most accessible. Common data sources for competitive monitoring include:

• Crunchbase : Crunchbase is a valuable resource for gathering data about companies, including your competitors. It offers details about a company’s firmographics, funding, leadership team, investor relationships and key metrics. This data helps you understand your competitors’ financial health, investment history, growth strategies and potential areas of expansion. 
• Company websites: Competitor websites are valuable sources of information about your competitors’ products, services, pricing and promotional strategies. They provide direct insights into how your competitors present themselves to customers and the market. 
• Social media: Social media platforms such as Facebook , X (formerly Twitter) , Instagram and LinkedIn offer a glimpse into your competitors’ marketing and promotional efforts. Analyze their posts, content engagement and follower interactions to understand their messaging and customer engagement strategies. You can also use social media to monitor comments, reviews and conversations to gauge customer sentiment and identify your competitors’ strengths and weaknesses.
• Customer review sites: Review sites like G2 , Capterra or dedicated industry-specific review platforms also offer candid customer feedback. Analyze the reviews to understand customer satisfaction levels, identify pain points and discover areas where your competitors excel or underperform. Some reviews may also mention pricing, which can help you determine how customers perceive the value of your competitors’ products or services.
• Market reports: Market research companies like Nielsen , Gartner , Forrester and Euromonitor International often produce comprehensive market reports across various industries. They often include data on market size, growth projections and emerging opportunities, helping you assess the overall landscape your competitors operate in. Market reports may also include company profiles, giving you information about their market share, strategies and financial performance. 
• Industry publications: Business publications and journals often publish in-depth articles and analysis about trends, innovations and market players. They can provide valuable information about your competitors’ strategies, market positioning and noteworthy developments. Crunchbase News , which offers data-driven reporting on private markets, is a great place to start.
• Government databases: Government databases can provide access to financial and regulatory information about companies, including your competitors. This data may include financial statements, business registrations and industry-specific regulatory compliance, helping you understand their financial health and legal compliance.

As you gather this data, make sure you have an organized place to put it. A good idea is to create a competitor matrix, also referred to as a competitor grid, which is a spreadsheet for organizing your research. List out your competitors on one axis of the grid (either the horizontal or vertical axis is fine). On the other axis, list the data points you’re looking to collect, such as company location, market position, price and branding.

A couple additional notes: pay attention to both your data accuracy as well as any ethical considerations. Confirm that the information you gather is up to date and reliable, as outdated or inaccurate data can lead to erroneous conclusions. On top of that, be mindful of legal requirements. Respect privacy rights, copyright and intellectual property laws when gathering data.

4. Look for the 4 Ps

Next, you’ll want to analyze your competitors’ marketing strategies. A systematic way to approach this is by looking at the 4 Ps of marketing, also known as the marketing mix. These are product, price, place and promotion, which you can break down into the following questions:

• What are the key features and attributes of our competitors’ products?
• How does the quality of our competitors’ products compare to ours?
• Are there any unique or innovative features in our competitors’ products that we should be aware of?
• What is the product life cycle of our competitors’ offerings, and how does that impact their market presence?
• How do our competitors brand and position their products in the market?
• Do our competitors offer a wide product range, or do they focus on a niche market?
• What are the customer reviews and feedback on our competitors’ products, and what strengths or weaknesses do they highlight?
• How do our competitors handle product updates, customer support and warranties?
• What are the pricing strategies employed by our competitors (e.g., premium, value, competitive or penetration pricing)?
• How do our competitors price their products or services compared to our pricing?
• What types of discounts, promotions or special offers do our competitors use, and how frequently do they change them?
• Do our competitors offer bundle pricing or product packages?
• How do our competitors handle pricing changes and adjustments based on market conditions or demand?
• What is the perceived value of our competitors’ products or services in relation to their pricing?
• Are there any loyalty programs or customer rewards related to pricing that our competitors offer?
• How do competitors communicate their pricing to customers, and does it align with their branding and positioning strategies?

Place (distribution)

• What distribution channels do our competitors use to reach their customers (e.g., direct sales, retailers, e-commerce or wholesalers)?
• How extensive is the geographic reach of our competitors’ distribution networks?
• Are there specific partnerships or collaborations that our competitors have with distributors or retailers?
• What is the availability and accessibility of our competitors’ products or services, both online and offline?
• How do our competitors handle inventory management, logistics and fulfillment to ensure timely delivery to customers?
• Do our competitors have a physical presence, and how does it impact their brand and customer engagement?
• What is the overall customer experience with the distribution and availability of our competitors’ offerings?
• Are there any supply chain or distribution challenges that our competitors face?
• What are the core elements of our competitors’ marketing and advertising strategies (e.g., online ads, content marketing, social media, traditional media)?
• How do our competitors position their brand, and what is their unique selling proposition?
• What messaging and tone do our competitors use in their advertising and marketing campaigns?
• How do our competitors engage with customers on social media, and how do they manage their online reputation?
• What content marketing tactics do our competitors employ to educate and engage their audience?
• Do our competitors use influencer marketing or partnerships with other brands or organizations?
• What customer feedback, testimonials or case studies do our competitors use in their promotional materials?
• How do our competitors measure the success and impact of their promotional efforts, and what adjustments do they make based on these metrics?

These questions will force you to think hard about your competitors and the ways they position their product or service in the market. Be sure to make a note of these data points so you have an organized spreadsheet with your competitive analysis. 

5. Conduct a SWOT analysis

Now, conduct a SWOT analysis using all the data and insights you’ve gathered. A SWOT analysis is a competitive analysis framework for systematically evaluating your competitors’ strengths, weaknesses, opportunities and threats. Create a table or slide deck with the following notes about each competitor:

• Strengths: Consider areas like product quality, brand reputation, financial stability and unique capabilities. What does your competitor excel at? What are their key assets and resources? What advantages do they have over your business and other competitors?
• Weaknesses: Analyze your competitors’ weaknesses, which are internal factors that put them at a disadvantage. Evaluate areas where they struggle, such as customer service issues, product limitations or operational inefficiencies. Where does your competitor fall short? What are their operational or financial weaknesses? Are there aspects of their products or services that receive consistent criticism?
• Opportunities: Consider the external factors and opportunities that your competitors can capitalize on. These may include market trends, emerging customer needs, technological advancements or changes in regulations. Here, you’ll want to ask yourself the following questions: What market opportunities are your competitors pursuing? Are there emerging trends that they are well-positioned to benefit from? How do they adapt to changing market conditions and customer demands?
• Threats: Evaluate the external factors and threats that pose risks to your competitors’ business. These could be increased competition, economic downturns, changing consumer preferences or regulatory challenges. What are the external threats that our competitors face? How do market or industry conditions pose risks to their operations? Are there competitive pressures that could erode their market share?

After identifying the strengths, weaknesses, opportunities and threats of your competitors, it’s time to analyze the findings. Look for connections and relationships between these factors. For example, how do strengths offset weaknesses, or how can opportunities be leveraged to mitigate threats? Consider how these factors impact your competitors’ overall competitive positioning.

Competitive analysis templates

Competitive analysis is a complex task, but you don’t have to start from scratch. These competitor analysis templates provide a structured framework for gathering and analyzing data about your competitors:

• Competitor research template
• Competitor matrix template
• Social media competitor analysis template
• SWOT analysis template

1. Competitor research template

This advanced search template is a helpful starting point for gathering data about competing companies. You can customize the template by adding multiple search filters, such as industry, geographic location and funding information, to pull up the companies that match your competitor profiles. The more you fine-tune your search, the more precise your list of competitors will be.

2. Competitor matrix template

A competitor matrix template , like this one from HubSpot , allows you to systematically compare key features, pricing and other attributes of your products or services with those of your competitors. By comparing these attributes side by side, you can better assess your biggest threats and identify areas where your business can excel.

3. Social media competitor analysis template

This social media competitor analysis template offers a structured framework for assessing and comparing your social media performance with that of your competitors. With sections for tracking key metrics, content strategies, audience engagement and more, this template simplifies the process of understanding how your social media efforts stack up against the competition. 

4. SWOT analysis template

This SWOT analysis template represents one of the most important types of competitive analysis templates. A template can simplify the SWOT analysis process and ensure that nothing falls through the cracks, helping you identify areas for improvement, capitalize on advantages and mitigate potential risks.

Competitive analysis examples

To understand how competitive analysis works in practice, let’s explore a few real-world examples that highlight its significance within different industries:

1. Apple vs. Samsung

Tech giants Apple and Samsung have long been rivals in the smartphone market. Both companies must scrutinize each other’s product launches, innovations and market share to stay competitive. Their competitive analysis involves a deep dive into one another’s product features, pricing strategies, branding and marketing tactics. 

2. Coca-Cola vs. Pepsi

Coca-Cola and PepsiCo have engaged in one of the most iconic and enduring business rivalries. Competitor analysis here includes assessing their advertising campaigns, product diversification, distribution networks and customer preferences. These two giants need to continuously monitor each other’s market positioning in order to win over consumers.

3. Amazon vs. Walmart

Amazon and Walmart are leaders in e-commerce and retail. They must perform ongoing competitive analysis to compare delivery speeds, pricing structures, customer experience and market expansion strategies. Both companies are committed to staying ahead by understanding the strengths and weaknesses of the other.

4. Airbnb vs. Booking.com

Another iconic competitor analysis example is within the online travel industry. Airbnb and Booking.com are key competitors that need to evaluate each other’s user reviews, property listings, pricing and website user experience. Both platforms continuously track each other’s offerings to enhance their competitive position.

5. Nike vs. Adidas

Nike and Adidas are major players in the athletic apparel industry. These companies closely follow each other’s strategies to dominate the market. Their competitive analysis includes examining product innovations, brand endorsements, athlete sponsorships and global market presence. 

Competitor analysis tools 

In order to conduct robust competitive analysis like the companies above, you’re going to need the right tools. These include everything from online databases to website monitoring platforms. Here are our top recommendations: 

1. Crunchbase

Crunchbase is a comprehensive business intelligence tool that provides best-in-class data about both public and private companies, including your competitors. You’ll get insights into funding, leadership teams, key metrics and investor relationships, allowing you to understand your competitors’ financial health, investment history and market focus. This information is vital for identifying potential threats in the market, as well as opportunities to differentiate yourself. Learn more about market research on Crunchbase .

2. Brandwatch

Brandwatch is a social listening and consumer intelligence platform that helps you monitor your competitors’ social media mentions, customer sentiment and brand reputation. This allows you to gauge public sentiment about your competitors and identify areas where you can strengthen your brand’s image and stand out in the market.

SEMrush is most commonly known as an SEO platform, but it’s also a useful competitive analysis tool. It helps you analyze your competitors’ digital marketing strategies, keywords, backlinks and advertising efforts. Ultimately, this gives you insights into your competitors’ online presence and helps you identify their strengths and weaknesses in the digital space. Note that you can view SEMrush web traffic data directly from Crunchbase .

4. SimilarWeb

SimilarWeb is a market intelligence platform that offers insights into website traffic, audience demographics and online performance. It allows you to benchmark your website’s performance against those of your competitors, discover their traffic sources and understand their online audiences.

IPqwery is a competitive analysis tool that offers insights into your competitors’ patent portfolios, technological innovations and intellectual property strategies. This allows you to assess innovation, identify potential partnerships, and evaluate the intellectual property landscape. IPqwery data is available with Crunchbase Data Boost .

Achieve sustainable growth with competitor analysis

Competitive analysis doesn’t only involve gathering information, but it’s also about turning insights into actions that drive your business forward. Competitor analysis is an important part of market research for startups and large companies alike, as it’s fundamental for long-term success. By carefully assessing your rivals and industry trends, you can adapt your strategies and stay ahead of the curve. 

• market research
• Originally published October 26, 2023, updated December 19, 2023

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Introduction

Competitor analysis is an essential marketing strategy which allows businesses to gain insight into both the strengths and weaknesses of competitors. By understanding the competition, businesses can strategically determine their own positioning in the market and contrast their own offering with that of their competitors. Conducting a proper competitor analysis enables businesses to create a more effective business plan and ultimately, a more successful business.

Definition of Competitor Analysis

Competitor analysis is the process of thoroughly examining other businesses competing in the industry to gain insights into their strengths and weaknesses. This process helps businesses understand their place in the market, in terms of the competition, and utilise this information to devise the best strategies to outperform their competitors. To gain the most accurate results, you should look at both direct and indirect competitors.

Reasons for Including Competitor Analysis in Your Business Plan

• Understand Your Market Position: A comprehensive competitor analysis allows you to understand your place and position in the current market.
• Make Strategic Decisions: By understanding the competition, a business can determine the strategies which will make their business the most successful.
• Gain Insight into Your Competitors: A competitor analysis will provide you with an in-depth understanding of the decision-making frameworks of your competitors and their goals.
• Devising an Effective Business Plan: Competitor analysis can be used to gather helpful information which can be implemented in the development of your business plan. This can include targeting different markets, devising the right pricing, or creating effective marketing campaigns

Identifying Your Competitors

When it comes to determining who you are up against in your industry, you must identify your competitors. Some businesses may have both direct and indirect competitors – it’s important to be aware of both of these types to understand the field you will be playing in the marketplace.

Direct vs. Indirect Competitors

Direct competitors are businesses that offer the same products and services as you in the same geographic area and to the same demographic. These are the firms you will want to keep the closest eye on during your competitor analysis as they can quickly replicate your unique offerings and undercut you on price if you give them the chance.

Indirect competitors are businesses that offer products and services that are similar, but are likely outside their core offering. For example, if you run a software company, your direct competitors might be other software business entities in the same geographic area. Indirect competitors might include an accounting firm or a marketing agency that offer software as a secondary service.

Market Research Tools

To identify all potential competitors, there are multiple market research tools available to help small and medium-sized businesses. Depending on the type of product/service you offer, these could include SEMrush or Ahrefs for SEO and keyword tracking, Blazemeter or Google Optimize for website testing and optimization, SurveyMonkey for surveys, and more.

You should also use a combination of traditional market research such as interviews and surveys to gauge customer opinion while also exploring what your competitors are doing. By surveying customers, you can get an idea of the strengths and weaknesses of the products and services that your competitors are offering.

Assessing Your Competitors' Strengths and Weaknesses

Once you have identified both direct and indirect competitors, it’s important to do a detailed analysis of their strengths and weaknesses so you can be sure to differentiate your offerings. Ask yourself the following questions when assessing competitors:

• What products/services do they offer?
• What is their market share?
• What differentiating features do they offer?
• Are there any unique selling points?
• What is the pricing of their products/services?
• What channels do they use for marketing and distribution?
• What is their reputation with customers?
• What areas of improvement do they need to focus on?

By asking these questions and doing a thorough competitor analysis, you can ensure your business plan is informed and comprehensive. You can confidently enter the marketplace with the knowledge that you understand both the competitive landscape of the industry and the strengths and weaknesses of your competitors.

Strategic Positioning

One of the key steps in developing a business plan is analyzing your competitors. Strategic positioning involves understanding where your product or service fits in the market and how you can differentiate yourself.

Evaluate Your Competitors' Strategies

In order to effectively analyze your competition and position yourself in the market, you need to understand their strategies. Many organizations create a Competitive Analysis to list details about their competitors, such as their product features, pricing, promotional activities, and customer service.

Get to know what each competitor is doing. Visit their websites, analyze their content, read their press releases, and follow their social media accounts. Similarly, it is important to understand the value proposition and the USP of each competitor. Pay particular attention to their target audience and the advantages that are offered.

Understand Your Market Position

Once you have a good understanding of your competition, you will be able to identify your position in the market. Research the competitors’ weaknesses and strengths and tap into opportunities that haven’t been exploited yet. Identify any gaps in the market and determine how you can offer a better solution.

Analyzing your competitors is an essential part of any business plan. Understanding their strategies and positioning yourself correctly in the market can give you an edge over the competition. By taking the time to research your competitors, you can create an effective plan to differentiate yourself and gain a competitive advantage.

Value Proposition

Creating a strong value proposition is a necessary part of understanding and competing with other businesses in your industry. Offering an appealing, niche product or service that no one else can provide is the key to staying ahead of the competition.

Gather Data on Their Customers

Analyzing your competitors is a great way to get insights into potential customer segments. Gather data on the customers of your competitors to understand the characteristics of their best customers. Who are their ideal clients? What type of customers do they attract? What type of content are their customers responding to? These will be incredibly valuable insights for you.

Identify Unique Strengths and Differentiating Characteristics

Next, it’s important to identify the unique strengths and differentiating characteristics that make your competitors unique. What works for them? What are their competitive advantages? How are they out-performing their peers?

Once you’ve identified their strengths, use that knowledge to craft an effective value proposition that sets you apart from your competitors. What will make your product or service stand out and make customers choose you over your competition.

In the end, it all boils down to providing a product or service that people need and want, and can’t get anywhere else. That’s the key to staying ahead of the competition and creating a winning business plan.

Distribution Channels

Creating a successful business plan involves looking at how your competitors are distributing their product or service. Distribution channels are the pathways a company uses to get the product or service to their end-user. It is important to understand your competitors’ distribution channels and policies so you can determine how to improve upon them and how to differentiate yourself competitively.

Assess Competitors’ Channel Options

When examining your competitors’ distribution channels, it is important to understand the type of channel they are using. For example, are they using a direct continuum which involves selling their product directly to the consumer via their own website, or do they utilize a 3rd party platform? It is also important to assess the geographic reach of their distribution channels and where their warehouses are located. Additionally, investigate any loyalty program that might be associated with the product or service.

Understand Your Own Channel Strategies

When creating your own distribution channels, you need to consider who your target audience is and what channels would be best for reaching them. Is it more effective to focus on brick-and-mortar retail, online retail, or a combination of both? What is the best pricing and delivery strategy? In addition, you will want to consider any potential partnerships you could establish with other businesses and which companies would be good fits. Once you’ve determined the type of channels you should use, you will want to evaluate the costs associated with setting up the channel, such as start-up costs, ongoing costs, tariffs, and more.

Analyzing your competitors in terms of their distribution channels can help you develop a better business plan by understanding how to differentiate yourself and by learning lessons from their mistakes. Understanding your own channel strategies is equally important and requires thorough examination into what type of channel would be most effective for reaching your target customer, analyzing associated costs, and creating any necessary partnerships.

Pricing Strategies

Pricing strategies are one of the most important factors for a successful business. The pricing of your products or services should be accurately assessed and effectively communicated in your business plan. This requires an understanding of the current market, an analysis of your competitors, and an evaluation of your own strategies.

Gather Pricing Information for Your Competitors

The first step in analyzing your competitors’ pricing is to research their pricing strategies. This means gathering information on their products or services, pricing levels, and promotion techniques. By understanding their pricing models, you can better assess the overall environment and make more informed decisions on how to price your own products or services.

Effective research includes looking at the pricing levels of both online and brick-and-mortar stores. Review price comparisons from sites like KAYAK, Amazon, and the like. In addition, review prices from competitors in your local area. Look for special deals and discounts that may be offered by your competitors, or look for creative ways that they are using their prices to stand out from the competition.

Analyze Your Own Pricing Strategies

The next step is to analyze your own pricing strategies. This means assessing what is working and what needs improvement. Evaluate your current pricing models, identify gaps, and determine how you can best capitalize on them. Consider factors like quality of product, value for money, services, customer service, and more.

In addition, analyze pricing trends in your market. Are prices increasing or decreasing? Is the demand seasonal?

Lastly, look for potential areas in which you can increase profit margins by exploring new price points. Consider things like discounts, loyalty programs, promotions, and other incentives. All of these factors can help you create a pricing strategy that is competitive and profitable.

Analyzing competitors is essential to any business. By understanding their strengths and weaknesses and understanding what they are doing, entrepreneurs can determine the best ways to stand out from their competition and achieve success. Utilizing competitor analysis in the development of your business plan can help create clear strategies to differentiate your business and reach your targeted goals.

Understanding Your Competitors

Understanding your competitors requires research and evaluation. You must examine each company in your industry, understand their products and services, pricing models, target markets, industry trends, and marketing initiatives. You should also track their success, reactions to new products, and changes in the market. Staying aware of your competitors’ decisions and strategies will help you develop strategies to outmaneuver them and reach your target goals.

Implementing Competitor Analysis in Your Business Plan

The information you collect should be utilized to craft a business plan tailored to your competitive landscape. Your business plan should include objectives, strategies, and analysis of your competitors as well as descriptions of each of their business practices. Finally, you should incorporate weaknesses and threats your business poses to your competitors. Employing a competitive analysis throughout your business plan will increase the chance of your business being successful by accurately predicting the aggressive behavior of your competitors and knowing how to respond appropriately.

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What is a Competitive Analysis — and How Do You Conduct One?

Published: November 10, 2022

When was the last time you ran a competitive analysis for your brand? And most importantly, do you know how to do one efficiently?

If you‘re unsure or if the last "analysis" you ran was a quick perusal of a competitor’s website, you're likely missing out on important intelligence that could help your brand grow.

In this detailed guide, you'll learn how to conduct a competitive analysis to give your business an advantage.

Table of Contents

What is a competitive analysis?

• Understanding Competitive Market Research

Competitive Analysis in Marketing

How to do a competitive analysis, competitive product analysis, competitive analysis example, competitive analysis templates, competitive analysis: faqs, what is a competitive market analysis.

A competitive analysis is a strategy that involves researching major competitors to gain insight into their products, sales, and marketing tactics. Implementing stronger business strategies, warding off competitors, and capturing market share are just a few benefits of conducting a competitive market analysis.

A competitive analysis can help you learn the ins and outs of how your competition works and identify potential opportunities where you can outperform them. It also enables you to stay atop of industry trends and ensure your product is consistently meeting — and exceeding — industry standards.

Let's dive into a few more benefits of conducting competitive analyses:

• Helps you identify your product's unique value proposition and what makes your product different from your competitors, which can inform future marketing efforts.
• Enables you to identify what your competitor is doing right. This information is critical for staying relevant and ensuring your product and marketing campaigns outperform industry standards.
• Tells you where your competitors are falling short — which helps you identify areas of opportunities in the marketplace and test out new, unique marketing strategies they haven't taken advantage of.
• Learn through customer reviews what‘s missing in a competitor’s product, and consider how you might add features to your own product to meet those needs.
• Provides you with a benchmark against which you can measure your growth.

Competitive analysis is a meticulous strategy that dives deep into the operations of your prime competitors.

It's not just about knowing what they offer. You need to understand their sales strategies, marketing tactics, and the ethos driving their brand.

10 Free Competitive Analysis Templates

Track and analyze your competitors with these ten free planning templates.

• SWOT Analysis
• Battle Cards
• Feature Comparison
• Strategic Overview

You're all set!

Click this link to access this resource at any time.

10 Competitive Analysis Templates

Fill out the form to access the templates., why is a competitive analysis important.

The ripple effects of a well-executed competitive analysis are manifold:

• Strategic business decisions. Anchoring your business strategies on solid, data-driven insights ensures you stay ahead in the game.
• Fortifying defenses. By knowing what your competitors are up to, you can better defend your market share and even capture new territories.
• Unearth golden opportunities. Delving into the intricacies of your competition’s operations can spotlight areas where you can shine brighter.

Beyond Just the Basics

While it's essential to understand how your competition operates, the real magic happens when you can:

• Spot your unique value. What sets you apart? How can you amplify that difference in your marketing efforts?
• Learn from their triumphs. Your competitors might just be doing something genius. Identifying their strengths ensures you're always at par, if not ahead.
• Discover their shortcomings. Every brand has its Achilles' heel. Find it. This knowledge can carve out opportunities and new strategies for your business.
• Tap into customer sentiments. Dive into customer reviews. What’s lacking in their product? Can you incorporate those missing features into your offerings?
• Benchmark your progress. Your journey is unique. However, setting a benchmark based on your competitors can offer valuable growth metrics.

What is competitive market research?

Competitive market research is a vital exercise that goes beyond merely comparing products or services.

It involves an in-depth analysis of the market metrics that distinguish your offerings from those of your competitors.

A thorough market research doesn't just highlight these differences but leverages them, laying a solid foundation for a sales and marketing strategy that truly differentiates your business in a bustling market.

In the next section, we’ll explore the nuts and bolts of conducting a detailed competitive analysis tailored to your brand.

Every brand can benefit from regular competitor analysis. By performing a competitor analysis, you'll be able to:

• Identify gaps in the market.
• Develop new products and services.
• Uncover market trends.
• Market and sell more effectively.

As you can see, learning any of these four components will lead your brand down the path of achievement.

Next, let's dive into some steps you can take to conduct a comprehensive competitive analysis.

• Determine who your competitors are.
• Determine what products your competitors offer.
• Research your competitors' sales tactics and results.
• Take a look at your competitors' pricing, as well as any perks they offer.
• Ensure you're meeting competitive shipping costs.
• Analyze how your competitors market their products.
• Take note of your competition's content strategy.
• Learn what technology stack your competitors use.
• Analyze the level of engagement on your competitors' content.
• Observe how they promote marketing content.
• Look at their social media presence, strategies, and go-to platforms.
• Perform a SWOT Analysis to learn their strengths, weaknesses, opportunities, and threats.

Don't forget to share this post!

Related articles.

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20+ Tools & Resources for Conducting Market Research

What's a Competitive Analysis & How Do You Conduct One?

TAM SAM SOM: What Do They Mean & How Do You Calculate Them?

How to Run a Competitor Analysis [Free Guide]

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Causal Research: The Complete Guide

Total Addressable Market (TAM): What It Is & How You Can Calculate It

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10 free templates to help you understand and beat the competition.

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Golden Connections Wins First-Place at the 2024 Mayo Business Plan Competition

Congratulations to Lauren Cunningham (Senior, Marketing major), Emma Route (Junior, Chemistry major), and Sangam Shivaprasad (Senior, Biology major) on winning the first-place price of $30,000 in the 2024 Mayo Business Plan Competition. The final three teams presented their plans to the judges and a live audience on March 27, 2024, in Mayo Concert Hall at TCNJ.

Golden Connections (GC) is an AI-powered health and wellness digital application platform designed for the unique needs of seniors and caregivers prioritizing aging at home. This user-friendly platform features Grace, an AI assistant that can help seniors with everyday tasks and reminders, as well as provide health and wellness insights based on speech biomarker analysis. Additionally, Golden Connections offers caregivers peace of mind through customized wellness reports, a supportive care community, and a specialized marketplace all designed to assist families in providing quality loving care.

Second Place, 2nd Chance

• Caley Cortezano, Junior, Public Health major
• Alex Fabiano, Senior, Interdisciplinary Business major
• Dylan Romanski, Senior, Finance major

Third Place: Girls Got Your Back

• Olivia Chiarella, Junior, Communications major
• Victoria Dasilva, Junior, Finance major
• Tatiana Sawka, Junior, Marketing major
• Madilynne Slifer, Senior, Marketing major

Congratulations to all the teams!

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