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Writing a Personal Statement for a Support Worker Job

Table of Contents

A support worker’s role is one of the most rewarding positions in healthcare. It provides an opportunity to connect deeply with individuals, families, and communities while making a real difference in their lives.

Writing a personal statement for a support worker job requires a special skill set that combines compassion, empathy, and understanding. And writing a successful personal statement is essential to stand out from the crowd and secure the role you want.

This article will provide guidance on how to write an effective support worker personal statement to create a lasting impression on potential employers.

What Is a Support Worker Personal Statement?

A Support Worker personal statement is a document that articulates an individual’s qualifications and experiences . It demonstrates their dedication to the profession. It can be seen as an opportunity for applicants to showcase their credentials and reflect on how they are best suited for the role.

The statement provides insight into a candidate’s values, objectives, and aspirations. It should include meaningful anecdotes and examples of successful work performed to illustrate the applicant’s proficiency within the sector. It is an invaluable tool in helping employers identify potential candidates who possess the necessary traits and abilities required by the position.

a person using a laptop computer and typing on the keyboard

Tips for Writing a Personal Statement for a Support Worker Job

Keep the following tips in mind for writing an effective personal statement for a support worker job :

Demonstrate Your Passion for the Job

When writing a personal statement, you must demonstrate your enthusiasm and dedication to becoming a support worker. Discuss how you have engaged in meaningful service with those around you, such as volunteering or interning with underserved individuals. This shows employers that you have an established interest in this field and have worked hard to gain experience and skills related to it.

Highlight Your Qualifications

It is essential to emphasize any certifications or degrees you possess that are relevant to the role of a support worker. Discuss any past experiences that demonstrate your ability to succeed in this position, such as previous jobs working with people in need of assistance.

Mention Specific Transferable Skills

Be sure to mention any skills that might benefit your work as a support worker. It could be excellent communication, strong organization and problem-solving abilities, and the capability to manage tasks simultaneously. Explain how these qualities will help you provide quality care and assistance to others.

Stress Your Commitment

Employers often seek out applicants who display loyalty and commitment when making hiring decisions. Make sure to illustrate why you would make a great support worker. Emphasize your dependability and willingness to go above and beyond what is asked of you.

Discuss Your Traits

Providing insight into some of your positive traits. Having compassion for others, being patient, or possessing emotional intelligence can further strengthen your personal statement. By listing examples of how you’ve used these attributes in other positions, you can demonstrate the value they will add to your potential employer.

Include Any Relevant Hobbies

List any hobbies or activities that relate directly to providing support and demonstrating caring behaviors. For instance, you might enjoy cooking. Explain how helping prepare meals for those who may not have access to them provides assistance and companionship at once.

Use Proper Language

Ensure that your personal statement does not get overlooked due to errors in grammar or spelling. Always proofread your work carefully before submitting it. Writing with clarity and using proper punctuation throughout will help set you apart from other applicants.

Support Worker Personal Statement Example

A support worker’s overall responsibility is to work alongside those with disabilities to provide support and guidance to those who need it. And to acquire a job as a support worker, you need to write a stellar personal statement that perfectly conveys your skills and attributes. Here’s a support worker personal statement to inspire you to write one.

Personal Statement Example

I have a strong passion for helping others and an innate desire to see people reach their full potential. I possess a combination of experience, empathy, and enthusiasm that uniquely qualifies me to be an excellent support worker.

My interest in becoming a support worker grew when I saw its positive impact on those around me. Witnessing the transformation from helplessness to hope was awe-inspiring and motivated me to make my own contribution. Having worked with numerous vulnerable individuals throughout my career, I have developed a deep understanding of different needs and situations.

I also bring extensive experience working with diverse populations, specifically with those with physical or mental impairments or who come from disadvantaged backgrounds. My success lies in providing compassionate care while maintaining professional boundaries and discretion. Additionally, I can draw upon past successes to devise practical solutions for difficult issues faced by those in need of support.

A key factor in my work as a support worker is effectively communicating with service users and understanding their requirements. In this regard, I am adept at building trustful relationships and fostering mutual respect. Moreover, I remain open-minded and strive to recognize any additional services they may require. Ultimately, what drives me to succeed is empowering the lives of vulnerable adults and enabling them to become independent.

I believe I possess all the required abilities, principles, and experiences to fulfill the position of a support worker. I look forward to joining your team and playing an integral part in making a difference in the lives of those needing assistance.

In conclusion, expressing your unique qualifications and social skills is vital when crafting a personal statement for support worker applications. Take the time to read up on what employers are looking for.

Think about how you can apply this to your own story and use language that reflects your experience and expertise in the field . If done correctly, your application should stand out from the rest and make a lasting impression.

Writing a Personal Statement for a Support Worker Job

Abir Ghenaiet

Abir is a data analyst and researcher. Among her interests are artificial intelligence, machine learning, and natural language processing. As a humanitarian and educator, she actively supports women in tech and promotes diversity.

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What is behaviour support?

Introduction.

Behavior support is a comprehensive approach designed to help individuals understand, manage, and modify their behaviors in positive ways. It involves implementing strategies and interventions to support individuals with behavioral challenges, including those with developmental disabilities, mental health conditions, or learning difficulties. Behavior support aims to promote functional and adaptive behaviors while reducing disruptive or harmful behaviors.

The Purpose of Behavior Support

Behavior support serves multiple purposes, including:

Promoting Learning and Development

One of the primary objectives of behavior support is to create an environment conducive to learning and development. By addressing challenging behaviors, individuals can better engage in educational, social, and personal growth opportunities. Behavior support strategies help individuals acquire new skills, enhance communication abilities, and improve their overall quality of life.

Enhancing Well-being and Emotional Regulation

Behavioral challenges often arise from difficulties in emotional regulation. Behavior support interventions focus on identifying the underlying causes of such challenges and teaching individuals alternative ways to express their emotions effectively. By fostering emotional regulation skills, behavior support contributes to enhanced well-being and improved mental health.

Promoting Social Inclusion

Behavioral difficulties can hinder social interactions and lead to isolation. Behavior support aims to address challenging behaviors that may impede an individual’s ability to form and maintain relationships. By teaching appropriate social skills and promoting positive interactions, behavior support helps individuals become active participants in their communities and enjoy meaningful connections with others.

The Principles of Behavior Support

Behavior support is guided by a set of principles that inform the development and implementation of effective strategies. These principles include:

Individualized Approach

Every individual is unique, and behavior support recognizes this by tailoring interventions to meet specific needs. An individualized approach involves conducting thorough assessments to identify the factors contributing to challenging behaviors and developing personalized plans to address them. This approach ensures that interventions are meaningful and effective for the individual.

Positive Reinforcement

Positive reinforcement involves providing rewards or incentives to encourage desired behaviors. Behavior support strategies focus on reinforcing positive behaviors rather than solely punishing negative behaviors. By emphasizing positive reinforcement, individuals are motivated to engage in behaviors that are functional, socially appropriate, and contribute to their overall well-being.

Teaching Replacement Skills

Behavior support recognizes that challenging behaviors often serve a purpose for individuals. Instead of simply suppressing these behaviors, behavior support aims to teach individuals alternative, more adaptive skills to meet their needs effectively. By replacing challenging behaviors with appropriate alternatives, individuals can develop new strategies for addressing their needs in more socially acceptable ways.

Behavior Support Strategies

Behavior support encompasses a wide range of strategies and interventions. Some common strategies include:

Functional Behavior Assessment (FBA)

FBA involves analyzing the antecedents, behaviors, and consequences associated with challenging behaviors. This assessment helps identify the functions or purposes that the behavior serves for the individual. Understanding the underlying function allows for the development of targeted interventions and supports.

Positive Behavior Support Plans

A positive behavior support plan outlines proactive strategies to prevent challenging behaviors and promote positive alternatives. These plans are tailored to the individual’s needs and typically include strategies such as environmental modifications, teaching replacement skills, and providing reinforcement for positive behaviors.

Visual Supports

Visual supports, such as visual schedules or social stories, provide individuals with visual cues and prompts to support their understanding and engagement in various activities. Visual supports can help individuals navigate daily routines, understand expectations, and communicate effectively.

Collaborative Problem-Solving

Collaborative problem-solving involves working closely with individuals, families, educators, and other professionals to address challenging behaviors. By collaborating and sharing insights, knowledge, and perspectives, a comprehensive understanding of the individual’s needs can be achieved. Together, stakeholders can develop effective strategies and interventions that support positive behavior change.

Social Skills Training

Social skills training focuses on teaching individuals appropriate social behaviors and interactions. This includes skills such as initiating conversations, sharing, taking turns, and resolving conflicts. Social skills training helps individuals develop the necessary skills to engage in positive and meaningful relationships with others.

Benefits of Behavior Support

The implementation of behavior support strategies can yield numerous benefits for individuals, families, and communities, including:

Improved Quality of Life

Behavior support promotes the acquisition of functional skills and positive behaviors, leading to an improved overall quality of life. Individuals become more independent, capable of participating in various activities, and experiencing a greater sense of fulfillment and well-being. https://inclusivementalhealth.org/behaviour-support-victoria/

Enhanced Social Relationships

By addressing challenging behaviors and teaching appropriate social skills, behavior support helps individuals build and maintain meaningful relationships. Improved social interactions contribute to a sense of belonging, increased social support, and a greater sense of connectedness within the community.

Increased Opportunities for Inclusion

Behavior support equips individuals with the skills and strategies necessary to participate fully in educational, vocational, and community settings. By reducing barriers associated with challenging behaviors, behavior support promotes inclusion and equal opportunities for individuals of all abilities.

Reduced Challenging Behaviors

Through the use of proactive strategies and targeted interventions, behavior support aims to reduce challenging behaviors. By addressing the underlying causes of these behaviors and teaching alternative skills, individuals are less likely to engage in disruptive or harmful actions.

Behavior support is a vital approach that empowers individuals to manage their behaviors and promotes positive change. By implementing individualized strategies, emphasizing positive reinforcement, and teaching replacement skills, behavior support fosters learning, emotional regulation, and social inclusion. With the collaborative efforts of professionals, families, and communities, behavior support paves the way for individuals to lead fulfilling lives and thrive within their environments.

Remember, behavior support is a dynamic and evolving field, and it’s essential to stay informed about the latest research and best practices to provide effective support to individuals with behavioral challenges.

Support Worker CV Examples & Guide for 2024

Your support worker CV must demonstrate your ability to empathize with clients. Highlight specific experiences where you've shown compassion and support. Detail your communication skills clearly, as they're essential in this field. Connect these skills to real-world scenarios you've encountered in past roles to solidify your expertise.

CV Format Tips
Summary or Objective?
Experience on Your CV
No Experience?
Top CV Skills
Education & Certifications
Key Takeaways

Crafting a CV as a support worker often involves the challenge of effectively showcasing the breadth of your interpersonal skills and varied experiences. Our comprehensive guide provides expert tips and practical examples to help you articulate these skills compellingly, increasing your chances of landing your desired role.

Create an attention-grabbing header that integrates keywords and includes all vital information;
Add strong action verbs and skills in your experience section, and get inspired by real-world professionals;
List your education and relevant certification to fill in the gaps in your career history;
Integrate both hard and soft skills all through your CV.

Discover more industry-specific guides to help you apply for any role in the links below:

Healthcare CV Example
Medical Receptionist CV Example
Care Manager CV Example
Care Worker CV Example
Doctor CV Example
Dental Nurse CV Example
Babysitter CV Example
Public Health CV Example
Nursing Student CV Example
Dentist CV Example

Structuring and formatting your support worker CV for an excellent first impression

All serif and sans-serif fonts (e.g. Rubik, Volkhov, Exo 2 etc.) are ATS-friendly;
Many candidates invest in Arial and Times New Roman, so avoid these fonts if you want your application to stand out;
Both single and double column CVs can be read by the ATS, so it's entirely up to you to select your CV design.

Upload & Check Your CV

Drop your CV here or choose a file . PDF & DOCX only. Max 2MB file size.

For certain fields, consider including infographics or visual elements to represent skills or achievements, but ensure they are simple, professional, and enhance rather than clutter the information.

The top sections on a support worker CV

Personal statement offers insight into your commitment to care work, providing a quick summary of your skills and intentions.
Employment history showcases direct experience and progression in support roles, demonstrating your practical abilities.
Key achievements highlight specific contributions and successes, emphasising your impact in previous support roles.
Relevant qualifications detail specific training and education, ensuring you meet the essential criteria for the role.
Additional skills section presents supplementary abilities such as languages or IT skills, which can enhance your support work.

What recruiters value on your CV:

Highlight experience in caregiving or support roles by detailing the specific duties you've handled and the types of clients or environments you've worked in, such as assisted living facilities, in-home support, or special needs education.
Showcase your communication skills by mentioning any instances where you've successfully managed challenging conversations or situations, as clear and empathetic communication is vital for a support worker.
Emphasise your qualifications and training, such as NVQs in Health and Social Care, safeguarding certificates, or first aid training, as these are often required for support worker roles.
Demonstrate your commitment to personal development by including any additional courses or workshops you've attended that are relevant to care and support work, illustrating your dedication to providing high-quality service.
Include any experience with care plans or record-keeping to exhibit your understanding of the administrative and regulatory aspects of support work and your ability to comply with them.

Our checklist for the must-have information in your support worker CV header

Right at the very top of your support worker CV is where you'd find the header section or the space for your contact details, headline, and professional photo. Wondering how to present your the name of the city you live in and the country abbreviation as your address ;

Integrate a link to your professional portfolio or LinkedIn profile to further showcase your work;
Upload your professional photo only if you're applying for jobs outside the UK or US.
are tailored to the role you're applying for by integrating key job skills and requirements;
showcase what your unique value is, most often in the form of your most noteworthy accomplishment;
select your relevant qualifications, skills, or current role to pass the Applicant Tracker System (ATS) assessment.

Examples of good CV headlines for support worker:

Community Support Worker | Mental Health Focus | NVQ Level 3 | 5+ Years' Experience
Senior Home Care Assistant | Elderly & Dementia Care Specialist | NVQ Level 4 | 10 Years' Dedication
Disability Support Coordinator | Inclusion Advocate | BTEC Health & Social Care | 7 Years in Role
Family Support Advisor | Child Welfare Expert | Safeguarding Certificate | Committed 8-Year Service
Youth Support Worker | Engagement & Rehabilitation | BA Youth Work | 4 Years Hands-on Experience
Lead Residential Care Worker | Complex Needs | RQF Level 5 Diploma | 12 Years Progressive Experience

Catching recruiters' attention with your support worker CV summary or objective

Located closer to the top of your CV, both the summary and objective are no more than five sentences long and serve as an introduction to your experience. What is more, you could use either to entice recruiters to read on. Select the:

Summary, if you happen to have plenty of relevant experience . Feature your most impressive accomplishments and up to three skills that are relevant to the job you're applying for;
Objective, if you're just starting your career off . Provide your career goals and answer how you see the role you are applying for will match your professional growth.

Judging which one you need to add to your support worker CV may at times seem difficult. That’s why you need to check out how professionals, with similar to your experience, have written their summary or objective, in the examples below:

CV summaries for a support worker job:

Seasoned Support Worker with over 7 years of dedicated experience in providing exceptional care to individuals with diverse needs. Skilled in implementing personalised support plans, administering medication, and coordinating with healthcare professionals. Proud of significantly improving the quality of life for a group of elderly residents through tailored activities and support.
Compassionate professional with a decade of experience within the mental health sector, transitioning into a Support Worker role. Proficient in crisis intervention techniques and adept at developing trust-based relationships. Formerly led a successful community outreach program, awarded for its innovative approach to mental health awareness and support.
Former educator seeking to leverage 8 years of experience in special needs education as a Support Worker. Highly skilled in creating effective individualised education plans, behavioural management and advocating for children's rights. Recognised for pioneering a district-wide initiative to integrate assistive technologies in classrooms for children with disabilities.
With 5 years of expertise in high-pressure nursing environments, applying transferable skills to the support worker field. Accustomed to fast-paced settings and complex care requirements. Instrumental in developing a patient-centred care protocol that reduced hospital readmission rates by 15% within one year.
Eager to apply compassionate nature and volunteer experience towards a career as a Support Worker. A recent psychology graduate with a comprehensive understanding of human behaviour, developmental challenges, and therapeutic interventions. Aim to contribute to the wellbeing of individuals needing support, drawing upon an academic background and a heartfelt desire to make a positive impact.
Aspiring Support Worker with a strong foundation in health and social care principles, acquired through voluntary caregiving roles and a recent BSc in Health and Social Care. Determined to apply knowledge and commitment to improve the lives of those with additional support needs, fostering independence and community integration.

Narrating the details of your support worker CV experience section

Perhaps you've heard it time and time again, but, how you present your experience is what matters the most. Your CV experience section - that details your work history alongside your accomplishments - is the space to spotlight your unqiue expertise and talents . So, avoid solely listing your responsibilities, but instead:

adverts' keywords and integrate those in your experience section;
Use your CV to detail how you've been promoted in the past by including experience in the reverse chronological order.

Before you start writing your support worker CV experience section, dive into some industry-leading examples on how to structure your bullets.

Best practices for your CV's work experience section

Detail your capacity for empathy and compassion, highlighting situations where you have provided emotional support to clients in their times of need.
Specify instances of developing personalised care plans, focusing on how you assess individual needs to deliver tailored support.
Include examples of how you have worked collaboratively with healthcare professionals, such as coordinating with nurses or therapists, to ensure holistic care.
Emphasise your adeptness at daily living assistance, mentioning specific tasks such as helping with personal hygiene, meal preparation, or medication management.
Showcase your communication skills by illustrating how you advocate for your clients' needs with families and other stakeholders.
Demonstrate your ability to maintain client dignity and independence, giving examples of encouraging self-care and decision-making where appropriate.
Reference any experience you have with specific populations like individuals with disabilities, the elderly, or children to show your specialisation.
Highlight your capacity for crisis management, recounting times when you've effectively de-escalated situations or handled emergencies.
Illustrate your commitment to continuous professional development by listing any relevant training or qualifications you've obtained that enhance your support capabilities.
Provided comprehensive support to individuals with mental health challenges, ensuring daily living needs were met for 20+ clients.
Developed and executed personalized care plans that increased clients' independence by 40% over a 1-year period.
Organized and led weekly group activities that enhanced social skills and community involvement for clients.
Delivered exceptional one-on-one care for elderly residents, facilitating a 95% satisfaction rate among clients and families.
Coordinated with multidisciplinary teams, improving individual care strategies which resulted in a 30% decrease in medication errors.
Managed emergency protocols during critical incidents, effectively reducing response times by 25%.
Supervise a team of 10 junior support workers, providing training and mentorship to enhance service quality.
Implement technology-driven care recording systems which increased reporting accuracy by 50%.
Negotiate with service providers to integrate additional support services, expanding client care options.
Assisted individuals with disabilities in vocational training programs, resulting in 15 clients securing employment.
Carried out mobility training for clients with physical limitations, increasing their access to community resources by 35%.
Orchestrated successful fundraising events that raised over $200,000 for facility enhancements and programs.
Facilitated daily educational workshops for children with autism, boosting communication skills across the group by 50%.
Regularly assessed individual progress and updated care plans, resulting in a more tailored approach for each child.
Organized community inclusion events that connected 30+ children with peer support groups.
Administered direct health care provisions to 15-20 elderly clients per week, with documented improvement in wellness metrics.
Acted as an advocate for clients' rights, ensuring their needs and preferences were prioritized in care decisions.
Improved the daily operations of client care through the introduction of efficient scheduling systems.
Spearheaded the integration of assistive technologies for clients with mobility challenges, improving their autonomy by 60%.
Engaged in continuous professional development, mastering new therapeutic techniques to better support the well-being of clients.
Managed sensitive family dynamics and provided counseling support, enhancing client-centered care.
Provided palliative care support for terminally ill patients, maintaining a compassionate environment that honored patient dignity.
Formulated effective behavioral management strategies that reduced episodes of aggression in clients by 70%.
Collaborated with healthcare professionals to streamline care transitions, minimizing patient stress during hospital visits.
Mediated conflicts within residential settings, creating harmonious living conditions for all residents.
Guided clients through bureaucratic processes to access governmental support services, increasing successful claims by 80%.
Designed and monitored behavior modification plans that reduced challenging behaviors in 90% of clients within 6 months.
Conducted home visits to assess clients for home adaptation needs, facilitating safer home environments for 50+ clients.
Created a peer mentorship program for clients with intellectual disabilities, fostering a supportive community network.
Analyzed and compiled client progress reports, presenting findings to stakeholders to secure ongoing funding for support programs.

What to add in your support worker CV experience section with no professional experience

If you don't have the standard nine-to-five professional experience , yet are still keen on applying for the job, here's what you can do:

List any internships, part-time roles , volunteer experience, or basically any work you've done that meets the job requirements and is in the same industry;
Showcase any project you've done in your free time (even if you completed them with family and friends) that will hint at your experience and skill set;
Replace the standard, CV experience section with a strengths or achievements one. This will help you spotlight your transferrable skills that apply to the role.
Promotions on CV: Where to Include Them?
CV Work Experience Section: Organizing, Tailoring, Examples To Use

Describe how each job helped you grow or learn something new, showing a continuous development path in your career.

The CV skills' divide: between hard and soft skills

Of course, you may have read the job requirements plenty of times now, but it's key to note that there is a difference between technical and personal skills. Both are equally relevant to your job application. When writing about your skill set, ensure you've copy-pasted the precise skill from the job requirement. This would not only help you ensure you have the correct spelling, but also pass any Applicant Tracker System (ATS) assessments.

Hard skills show your technological capabilities. Or whether you'll be a good technical fit to the organisation. Ensure you've spotlighted your hard skills in various sections of your CV (e.g. skills section, projects, experience) by including the technology and what you've attained;
Soft skills pinpoint your personality and people or communication skills, hinting at if you'll easily accomodate into the team or organisation. Quantify your soft skills in your CV achievements, strengths, summary/objective, and experience sections. Always support your soft skills with how they've helped you grow as a professional.

Top skills for your support worker CV:

Patient care

CPR and first aid certified

Medication administration

Mental health support

Personal care assistance

Knowledge of disability support

Record keeping

Care planning

Health and safety compliance

Crisis intervention

Communication

Problem-solving

Interpersonal skills

Time management

Adaptability

Stress management

Cultural sensitivity

Focus on describing skills in the context of the outcomes they’ve helped you achieve, linking them directly to tangible results or successes in your career.

Your university degree and certificates: an integral part of your support worker CV

Let's take you back to your uni days and decide what information will be relevant for your support worker CV. Once more, when discussing your higher education , select only information that is pertinent to the job (e.g. degrees and projects in the same industry, etc.). Ultimately, you should:

List only your higher education degrees, alongside start and graduation dates, and the university name;
Include that you obtained a first degree for diplomas that are relevant to the role, and you believe will impress recruiters;
Showcase relevant coursework, projects, or publications, if you happen to have less experience or will need to fill in gaps in your professional history.
How to Include CV Coursework on Your CV
How to Showcase Your Educational Achievements on CV: Examples, Templates, & Guide for 2024

Key takeaways

Your successful job application depends on how you well you have aligned your support worker CV to the job description and portrayed your best skills and traits. Make sure to:

Select your CV format, so that it ensures your experience is easy to read and understand;
Include your professional contact details and a link to your portfolio, so that recruiters can easily get in touch with you and preview your work;
Write a CV summary if you happen to have more relevant professional experience. Meanwhile, use the objective to showcase your career dreams and ambitions;
In your CV experience section bullets, back up your individual skills and responsibilities with tangible achievements;
Have a healthy balance between hard and soft skills to answer the job requirements and hint at your unique professional value.

Looking to build your own Support Worker CV?

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Frequently Asked Questions about Support Worker CVs

What should i include in my support worker cv, how should i format my support worker cv, what should my personal statement include.

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Understanding behaviour support and restrictive practices - for providers

Behaviour support, the role of the senior practitioner, how to contact us about behaviour support, which restrictive practices are regulated and what providers are required to do, surveillance technology practice guide, safe transportation practice guide, registration requirements for the use of regulated restrictive practices, compendium of resources for positive behaviour support, practices that present high risk of harm to ndis participants: position statement.

Quality of Behaviour Support Plans (BSPs)
Policy Guidance: Developing Behaviour Support Plans
Policy Guidance: The safe reduction and elimination of regulated restrictive practices

Regulated Restrictive Practices Summary and Protocols

Revised interim and comprehensive behaviour support plan templates v3.0, interim and comprehensive behaviour support plan checklists.

Behaviour support is about creating individualised strategies for people with disability that are responsive to the person’s needs, in a way that reduces and eliminates the need for the use of regulated restrictive practices.

Behaviour support focuses on evidence-based strategies and person-centred supports that address the needs of the person with disability and the underlying causes of behaviours of concern, while safeguarding the dignity and quality of life of people with disability who require specialist behaviour support.

Both specialist behaviour support providers (who engage NDIS behaviour support practitioners), and providers who use regulated restrictive practices (implementing providers), must meet the requirements outlined in the National Disability Insurance Scheme (Restrictive Practices and Behaviour Support) Rules 2018 .

The Senior Practitioner leads the NDIS Commission’s behaviour support function. It is the role and responsibility of the Senior Practitioner to:

Oversee NDIS behaviour support practitioners and implementing providers who use behaviour support strategies and regulated restrictive practices
Provide best practice advice to practitioners, providers, participants, families, and carers
Receive and review provider monthly reports on the use of regulated restrictive practices
Follow up on reportable incidents that suggest there are unmet behaviour support needs

Practice Quality Division – Practice Quality Reponses team – Behaviour Support (NDIS Commission) : [email protected] NDIS Behaviour Support Practitioners: [email protected]

A restrictive practice means any practice or intervention that has the effect of restricting the rights or freedom of movement of a person with disability. Under the National Disability Insurance Scheme (Restrictive Practices and Behaviour Support) Rules 2018 certain restrictive practices are subject to regulation. A restrictive practice is a regulated restrictive practice if it is or involves seclusion, chemical restraint, mechanical restraint, physical restraint and environmental restraint.

The Regulated Restrictive Practices Guide was developed for registered NDIS providers and NDIS behaviour support practitioners supporting NDIS participants. It may also be of interest to anyone who supports a person with disability. The guide supports a contemporary positive behaviour support framework.

The guide explains what a restrictive practice is, and sets out information on the five types of regulated restrictive practices. It also highlights possible impacts of, and important considerations for, the use of regulated restrictive practices. It will assist registered NDIS providers and NDIS behaviour practitioners to meet their obligations under the NDIS Act 2013 and relevant Rules.

The Regulated Restrictive Practices with Children and Young People with Disability: Practice Guide focuses on the use of regulated restrictive practices with NDIS participants aged under 18 years. It aims to promote the rights of children and young people with a disability, identify special considerations and relevant safeguards, highlight the obligations of NDIS providers and provide advice consistent with contemporary evidence and a positive behaviour support framework. The guide was developed for registered NDIS providers and NDIS behaviour support practitioners. It may also be of interest to participants, their families, and others supporting children and young people with disability.

The Surveillance Technology Practice Guide aims to clarify what is considered ‘surveillance technology’ and assist in identifying circumstances where surveillance technology could be used as part of a regulated restrictive practice. The guide highlights the ethical, human rights, privacy and practice issues with the use of surveillance technology. It outline best practice considerations and safeguards when using surveillance technology with people with disability. This guide was developed for registered NDIS providers including specialist behaviour support providers but may also be of interest to anyone who supports a person with disability.

The purpose of the Safe Transportation Practice Guide is to:

promote the rights and inherent dignity of people with disability,
assist in identifying the use of regulated restrictive practice when transporting people with disability,
highlight the special considerations and safeguards relevant to the use of transportation for people with disability,
provide practice advice consistent with a positive behaviour support framework, contemporary evidence informed practice and the intent to reduce and eliminate the use of restrictive practices, and
assist registered NDIS providers and NDIS behaviour support practitioners to meet their obligations under the National Disability Insurance Scheme Act 2013 (NDIS Act 2013) and relevant Rules.

The Registration requirements for the use of regulated restrictive practices guide is a flow chart that assists participants and their families to identify the types of supports that only a registered NDIS provider can deliver. It also identifies the options available when an unregistered provider is currently involved and using a regulated restrictive practice. An accessible version of the flow chart is included in the appendix.

This compendium of resources provides behaviour support practitioners with a comprehensive list of assessment tools that can be used for the purposes of behaviour support assessment, planning, intervention, monitoring and review. It also includes a list of national and international Internet Resources that cover a range of areas of practice in relation to behaviour support.

The Practices that present high risk of harm to NDIS participants position statement outlines practices that place participants at high risk of harm and are associated with adverse and catastrophic outcomes for participants, such as long-term psychological or physical injury and death. The practices fall within two categories: specific forms of physical restraint and punitive approaches. NDIS providers (registered and unregistered) must not use these practices. Use of these practices must cease immediately, and should be replaced with proactive and evidence-informed alternatives based on risk assessment. Use of these practices by NDIS providers constitutes a serious breach of the NDIS Code of Conduct. The NDIS Commissioner will take strong action against any provider and individuals that engage in these practices.

Quality of Behaviour Support Plans (BSPs) – results of a national audit

The quality of comprehensive BSPs lodged over a 14 month period were audited by the NDIS Commission using the Behaviour Support Plan Quality Evaluation II Tool and the NDIS Companion Tool. The BSPs were assessed and rated across several domains. The BSP Quality paper provides the results of this audit including the domains that were adequately and inadequately addressed and highlights the need for improvement to increase the quality of BSPs.

This Policy Guidance outlines the NDIS Commissioner’s expectations of specialist behaviour support providers and NDIS behaviour support practitioners when developing behaviour support plans that contain regulated restrictive practices.

Policy Guidance: The safe reduction and elimination of regulated restrictive practices (RRPs)

This Policy Guidance outlines the NDIS Commissioner’s expectations of NDIS providers when reducing and eliminating regulated restrictive practices to ensure this occurs in a safe and competent manner with care and skill.

Policy Guidance: The safe reduction and elimination of RRPs

This template replaces the existing regulated restrictive practice protocols in the NDIS Commission’s behaviour support plan templates. It was informed by extensive consultation and represents the first step in the release of a revised suite of behaviour support plan templates. Use of this template is not mandatory, however specialist behaviour support providers are expected to ensure that they update and align their practice with this guidance to promote the reduction and elimination of regulated restrictive practices.

The revised BSP templates reflect contemporary evidence-informed practice and are approved by the NDIS Commissioner for the purposes of section 23 of the NDIS (Restrictive Practices and Behaviour Support) Rules 2018 .

Interim Behaviour Support Plan template V3.0
Comprehensive Behaviour Support plan template V3.0

These templates were informed by extensive consultation and thematic analysis as described in the BSP Template review: Summary of Findings.

BSP Template Review: Summary of Findings.

The Behaviour Support Plan Checklists outline good practice and the conditions of registration that apply to specialist behaviour support providers when developing behaviour support plans. They aim to help practitioners and providers to check the quality of behaviour support plans and ensure compliance with requirements. Use of the checklists is optional. They do not need to be submitted to the NDIS Commission.

Interim Behaviour Support Plan Checklist

Comprehensive behaviour support plan checklist, related resources, policy guidance: developing behaviour support plan, policy guidance the safe reduction and elimination of regulated restrictive practices, position statement - practices that present high risk of harm to ndis participants, self-assessment resource guide for the positive behaviour support capability framework.

This Self-assessment Resource Guide complements the Positive Behaviour Support (PBS) Capability Framework. Its broad purpose is to provide guidance to behaviour support practitioners (whether they are registered providers, or employed or otherwise engaged by registered providers) on how to assess their own capabilities against the PBS Capability Framework.

The Guide aims to:

build capability in the development of behaviour support
encourage progressively higher standards in behaviour support services provided to people with disability.

The Guide also provides a toolkit of resources that behaviour support practitioners can use to:

self-assess their capabilities against the PBS Capability Framework
develop a Portfolio of Evidence that may be used when applying to the NDIS Quality and Safeguards Commissioner for a determination of their suitability to undertake activities that, under the NDIS Act, can only be undertaken by an NDIS behaviour support practitioner.

The NDIS Commission will contact behaviour support practitioners when they are required to undertake this process.

Regulated Restrictive Practices Guide

This guide explains what a restrictive practice is, and sets out information on the five types of regulated restrictive practices, being:

chemical restraint
environmental restraint
mechanical restraint
physical restraint

It assists in identifying each regulated restrictive practice and provides practice advice consistent with a positive behaviour support framework and contemporary evidence informed practice, intended to reduce and eliminate the use of restrictive practices. It also highlights the possible impacts and important consideration with the use of regulated restrictive practices and assists registered NDIS providers and NDIS behaviour support practitioners to meet their obligations under the National Disability Insurance Scheme Act 2013 (NDIS Act 2013) and relevant Rules.

An Easy Read version of the practice guide is also available.

Regulated restrictive practices with children and young people with disability: Practice guide

This guide and the associated decision trees focus on the use of regulated restrictive practices (RRP) with children and young people aged under 18 years who are participants of the NDIS.

The resources aim to:

promote the rights of children and young people with a disability
identify special considerations and relevant safeguards
assist NDIS providers to meet their obligations under the National Disability Insurance Scheme Act 2013 and relevant Rules
provide practice advice consistent with contemporary evidence and a positive behaviour support framework
address the questions most frequently asked by families and NDIS providers.

The interactive decision trees present information contained in the Regulated restrictive practices with children and young people with disability: Practice guide in an alternate format.

Behaviour support and restrictive practices

This fact sheet outlines requirements for providers who use restrictive practices and providers who write behaviour support plans.

Implementing providers: Facilitating the development of behaviour support plans that include regulated restrictive practices

This fact sheet explains how implementing providers can demonstrate they have taken reasonable steps to facilitate the development of interim and comprehensive behaviour support plans related to the use of regulated restrictive practices.

Residential aged care providers: Behaviour support and restrictive practice requirements

The arrangements outlined in this flow chart apply to residential aged care providers who transitioned to the NDIS Commission from 1 December 2020.

Fact sheet: New behaviour support practitioners: Applying for suitability

New entry-level behaviour support practitioners applying to be considered suitable as an NDIS behaviour support practitioner may have limited portfolio evidence. This fact sheet provides guidance on how to complete the assessment process. Ongoing professional development is required to ensure progression towards meeting all Core practitioner level capabilities. New entry-level behaviour support practitioners will have their suitability reconsidered 12 months later. The fact sheet includes a declaration to be completed and attached in the alterative assessment evidence tab in the applications portal.

Behaviour Support Plan Quality

NDIS Commission behaviour support teams have undertaken a national project to evaluate the quality of lodged comprehensive Behaviour Support Plans (BSPs). A behaviour support plan (BSP) is a document that contains individualised, evidence-based strategies to address the needs of a person identified as having behaviours of concern. For the planned interventions to be successful, a BSP needs to be technically and clinically competent, as well as understandable to those with an interest in it.

Interim Behaviour Support Plan Template V3.0

Comprehensive behaviour support plan template v3.0.

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I see Social Work as an opportunity to improve the lives of society’s most vulnerable by upholding their rights, protecting them from harm and by taking a holistic, person centred approach in helping them to build meaningful lives for themselves. Social Work is a field that suits my strengths, interests and professional approach to working; as well as one that affords the opportunity for continuous personal growth and development.

I have extensive personal, paid and voluntary experience of supporting others with their health and social care needs. I currently work as an NHS Peer Support Worker. I am part of a community based, multidisciplinary team that provides intensive, specialist support to young people who have experienced psychosis. My role involves using my own lived experience of mental ill health and recovery to support patients on their own journeys. I work directly with nurses, social workers, occupational therapists, peers, psychologists and psychiatrists. I have taken the opportunity to shadow colleagues so that I can observe and learn from their work. This has given me an excellent insight into the roles of the various professions that work to support service users.

I am a passionate advocate for the Recovery model in my work and am part of various steering groups across my NHS trust that seek to further recovery focused, strengths based care. I am a creative, flexible thinker who enjoys problem solving and believes in the value of reflective practise. As a Peer Worker, my role involves working alongside my clients in a collaborative relationship that is directed by them. I feel that it is important to consider the whole person - including their strengths, aspirations and values - when assessing their needs.

I particularly enjoy working with clients who display challenging behaviour; as in my experience this is usually a manifestation of unmet or unidentified needs. This can be an opportunity to make a profound difference in somebody's life by working creatively and flexibly to help them obtain the tools that they need to live more fulfilling lives. As well as personal and professional experience, I also have a good level of academic ability. At GCSE, I achieved excellent results. I did not progress in my education at the time despite my love of learning. I was diagnosed with and successfully treated for ADHD later in my life, and I understand now how this affected my ability to access opportunity.

This is another reason I am passionate about inclusion and addressing barriers to attainment. I am currently studying a course of Higher Education which shows my ability to work at the level required of me at university. I am an enthusiastic, avid reader and as part of my role, I am often required to research, understand and summarise evidence. I am capable of writing in an academic style and understand how to reference appropriately. I have written resources for professionals and patients; and designed and delivered training sessions on recovery focused working. I have been trained in a number of skills that are relevant to health and social care including Motivational Interviewing, ACT, Working with autistic people, Risk Assessment, Safeguarding and Working with Psychosis. I can also submit a portfolio of written work to support my application if required.

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My statement as a mature student. I only applied to one university and have been made an offer :-)

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