case study ch 2 business studies class 12

Business Studies Class 12 Case Studies With Solutions

Here we have to provide Case Study Of Business Studies Class 12 CBSE PDF Download from BST Class 12 case studies with answers books prepared by the subject experts.

Case Study Of Business Studies Class 12 CBSE PDF

Business studies class 12 case studies with solutions, answers.

Part A & B: Principles and Functions of Management & Business Finance and Marketing

• Business Studies Class 12 Chapter 1 Case Studies
• Business Studies Class 12 Chapter 2 Case Studies
• Business Studies Class 12 Chapter 3 Case Studies
• Business Studies Class 12 Chapter 4 Case Studies
• Business Studies Class 12 Chapter 5 Case Studies
• Business Studies Class 12 Chapter 6 Case Studies
• Business Studies Class 12 Chapter 7 Case Studies
• Business Studies Class 12 Chapter 8 Case Studies
• Business Studies Class 12 Chapter 9 Case Studies
• Business Studies Class 12 Chapter 10 Case Studies
• Business Studies Class 12 Chapter 11 Case Studies
• Business Studies Class 12 Chapter 12 Case Studies

Case Studies in Business Studies Business Studies Case Studies Business Studies Commerce

Chapter-wise Business Studies Case Studies Class 12 Solved Pdf 2023-24

• CBSE Board , Class 12th
• Last Updated On April 2, 2024

Business studies case studies class 12 are available for students to practice on this page. The Central Board of secondary education has changed the paper pattern and now asks more case studies than direct questions. Business studies class 12 case studies with solutions are provided to students such that they can easily assess their performance with the solutions provided. The business studies class 12 case studies pdf download is available for students.

Business Studies is a main subject of the Commerce Stream in class 12th that helps students to understand how businesses are crucial for the economy. As the present students are the future of the nation. So, if any student wants to establish their own business then the basic learnings will serve them practically that is beyond academics. NCERT Books for Class 12 Business Studies are designed on the CBSE Class 12 Business Studies Syllabus.

Students can also go through the CBSE Class 12 Business Studies Sample Paper and business studies previous year question papers to practice more and score well in the 12th Boards. VidyaSetu is one of the leading Online portals that is known for providing Free Online Video Lectures by subject experts. Every Online Class is based on a particular chapter of Business Studies in a way to develop a deep understanding so that students can themselves solve business studies case studies in class 12 . Business case study examples are provided in such a way that students can get an idea of every topic’s case studies. Business case studies with solutions are provided on this page below. Students can also find the Business Studies class 12 question bank pdf and business studies book at VidyaSetu.

Also Check: Accounts Project Class 11

Important chapters of Business Studies

Part A: Principles and Functions of Management

• Nature and Significance of Management
• Principles of Management
• Business Environment
• Controlling

Part B: Business Finance and Marketing

• Financial Management
• Financial Markets
• Marketing Management

Chapter-wise Business Studies Class 12 Case Studies With Solutions-

Business studies case studies class 12 has become the most important question as it is tricky and at the same time needs an absolute understanding of the topic. Earlier CBSE used to ask direct questions regarding the meaning, advantages, or disadvantages but now they ask business case studies. This is the case as the central board of secondary education felt that there should be more understanding in business studies so that students could apply it practically in the near future. Business case studies examples are given below with solutions of business studies case studies class 12.

Watch Youtube Video Lectures that will help you solve business studies case studies class 12 For all chapters

Youtube Lecture- 25- Multiple Choice Question: Principles of Management

Youtube Lecture- 26- Long Answer Question: Principles of Management

Youtube Lecture- 39- Short Answer Question

Youtube Lecture- 40- Long Answer Question

Youtube Lecture- 72- Business Environment, MCQs

Youtube Lecture- 73- Short Answer Question

Youtube Lecture- 74- Long Answer Questions

Tips to Solve Case Study Questions in Business Studies

Let’s attempt to understand and solve the case study questions for business studies in class 12. As was already established, two books cover the full syllabus. Students should carefully read the NCERT book because it has been written in clear, basic English. Despite being just theory, the exam is quite difficult.

• Read the passage in depth.
• Try to comprehend the situation and focus on the questions asked.
• Generally, the passage given in Business Studies is lengthy, but the solutions are brief and simple.
• Can follow a reversal pattern, i.e. read the questions before and then search for the answers. You will save time.
• Answer briefly and precisely.
• Focus on solidifying key Business Studies fundamentals for acing any case study. If your concepts are clear, you can answer them quickly.
• While answering the case study, pick the keywords or any keyline based on which you withdraw your conclusion. You need to highlight the reason for your answer.

If these simple concepts are kept in mind, students can do well on case study-based problems in class 12 Business Studies.

Benefits Of Solving Business Studies Class 12 Case Studies With Solutions

• It helps students in understanding what kind of questions can come in the business studies examination and also test their knowledge and preparation.
• Students will get aware of answers and the board exam paper pattern.
• Candidates can analyze their preparation for the coming exam by solving the previous year’s question papers.
• Candidates will also understand how to manage to complete the exam on time.
• Solving business studies case studies class 12 will help in Building Confidence in students.
• Solving the case studies can help you to score more than 90% marks in CBSE class 12th business studies exam

Conclusion-

The business studies case studies class 12 mainly focuses on providing business case studies with solutions pdf to make it student-friendly and useful for both Class 12th Exams and other Competitive Examinations. Business studies class 12 case studies pdf download covers chapter-wise case studies with solutions. The students can download business case studies with solutions pdf from the page above at absolutely free of cost.

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Case Study Chapter 2 Principles of Management

Please refer to Chapter 2 Principles of Management Case Study Questions with answers provided below. We have provided Case Study Questions for Class 12 Business Studies for all chapters as per CBSE, NCERT and KVS examination guidelines. These case based questions are expected to come in your exams this year. Please practise these case study based Class 12 Business Studies Questions and answers to get more marks in examinations.

Case Study Questions Chapter 2 Principles of Management

Read the source given below and answer the following questions : Taylor suggested that method of production should not be decided by rule of thumb method but all the methods must be tried in the organisation and the one which brings maximum benefits with minimum cost must be selected. To determine the best way there are certain parameters right from procurement of raw materials till the final product is delivered. Taylor developed the concept of assembly line by using method study. The objective of method study is to minimise the cost of production and maximise the quality and customer satisfaction. Ford motors used this concept very successfully.

Questions :

Question. Taylor developed which concept by using method study? (a) Six sigma (b) Assembly line (c) Just in time manufacturing (d) None of the above

Question. As per above para which company used this concept successfully? (a) Nike (b) Adidas (c) Ford (d) Hyundai

Question. The objective of method study is (a) to differentiate between efficient worker and inefficient worker. (b) to maximise production. (c) to minimise cost, maximise production and maximise quality. (d) none of the above

Question. There is only one best method to do a thing is suggested in which scientific principle? (a) Science not rule of thumb (b) Harmony, not discord (c) Cooperation, not individualism (d) Development of workers to their greatest efficiency and prosperity

Read the source given below and answer the following questions. Ram is a class twelfth commerce student in a reputed school in Punjab. Mohan is his elder brother who is doing his Masters in Hospital administration from Delhi after completing his B.Sc course. During vacations when Mohan comes home, Ram shows him the businessstudies project that he is preparing on the topic ‘Principles of Management’. Mohan tells him that these principles are also a part of MBA course curriculum at the beginner’s level as they form the core of management in practice. But he finds these principles different from those of pure science.

Question. Management principles are taught in the MBA colleges also. This indicates which aspect of nature of management? (a) Management as Science (b) Management as Art (c) Management as Profession (d) Management as both science and art

Question. Management principles and scientific principles are : (a) Same (b) Different from each other (c) Both (a) and (b) (d) None of the above

Question. Management principles are derived or formed by (a) will and wish of Manager (b) overnight (c) deep observation and repeated experiments (d) none of the above

Question. Outline the feature of Principles of Management highlighted above. (a) Pervasive (b) Contingent (c) Behavioural (d) None of the above

Read the source given below and answer the following questions. Alpha Ltd. was engaged in business of garment manufacturing and selling its products under a popular brand. The demand for their product was increasing. In order to keep the market share in short run, the company directed its existing workforce to work overtime but this resulted in many problems. Due to increasing pressure of work the efficiency of workers declined. Sometimes workers worked under more than one superior. The departments which were producing one product were asked to produce more than one type of products. This resulted in lot of overlapping and wastage. The workers were becoming indisciplined. The spirit of team was also reducing. Workers were feeling cheated and their morale was declining. The quality of garments started declining and market share decreased.

Question. “Workers were feeling cheated and their morale was declining”. This is related to which principle? (a) Principle of Division of Work (b) Principle of Equity (c) Principle of Unity of Command (d) Principle of Initiative

Question. “Departments which were producing one product were asked to produce more than one type of products”. This is violation of which principle? (a) Principle of Discipline (b) Principle of Unity of Direction (c) Principle of Division of Work (d) None of the above

Question. “The spirit of team was also reducing”. This indicates violation of which principle ? (a) Principle of “Espirit De Corps” (b) Principle of Unity of Command (c) Principle of Unity of Direction (d) Principle of Discipline

Question. “Sometimes workers worked under more than one superior.” This is violation of which principle of management? (a) Principle of Discipline (b) Principle of Unity of Command (c) Principle of Unity of Direction (d) Principle of Equity

Read the source given below and answer the following questions : The principles of management are intended for all types of organisations, business as well as non-business, small as well as large, public as well as private sector, manufacturing as well as service sectors. They are not rigid prescriptions , which have to be followed absolutely. They can be modified by the manager as per the prevailing situation. Adherence to these principles adds to managers ’ knowledge, ability and understanding of managerial situations and circumstances. It enables managers to learn from past mistakes and conserve time by solving recurring problems quickly . These principles of management hold great relevance and managers should try to follow them as far as possible . Often certain principles of management are violated and the entire organization suffers. For example, Raman is working as a production manager in CFL Ltd. which manufactures CFL bulbs. His subordinate Arjun designed a plan for cost reduction but it was not welcomed by Raman. Another employee gave some suggestions for improvement in design but it was also not appreciated by Raman. This resulted in dissatisfaction among the employees which further resulted in poor performance of the employees. On the basis of the above paragraph answer the following questions:

Question. ‘It enables managers to learn from past mistakes and conserve time by solving recurring problems quickly’. According to this statement, the principles of management are important because they help in  ………………… (a) Meeting changing environment requirements (b) Optimum utilization of resources and effective administration (c) Providing managers with useful insights into reality (d) Fulfilling social responsibility

Question. As Raman did not welcome the suggestions of other employees, which principle of management is violated by him? (a) Discipline (b) Order (c) Unity of direction (d) Initiative

Question. Identify the nature of principle of management discussed in the given para. (Choose the correct alternative) (a) General guidelines (b) Universal applicability (c) Formed by practice and experimentation (d) Contingent

Question. Identify the nature of management principles when it is said that principles of management can be modified as per the prevailing situation. (Choose the correct) (a) Flexible (b) Contingent (c) Behaviour (d) Absolute

Read the source given below and answer the following questions : Principles of Taylor and Fayol are mutually complimentary. One believed that management should share the gains with the workers, while the other suggested that employees’ compensation should depend on the earning capacity of the company and should give them a reasonable standard of living. Taylor also developed certain techniques of scientific management which aimed at improving the performance of the employees. One of his techniques aimed at differentiating between efficient and inefficient workers. The purpose behind this technique is to reward efficient workers and motivate inefficient workers to perform better. 

Question. Which principle of scientific management advocates complete agreement between the managers and workers? (a) Harmony not discord (b) Cooperation not individualism (c) Science not rule of thumb (d) Development of each and every person to his/her greatest efficiency and prosperity.

Question. Which principle of Henri Fayol is being referred to in the above paragraph? (Choose the correct alternative) (a) Discipline (b) Order (c) Equality (d) Remuneration of employees

Question. ‘One of his techniques aimed at differentiating between efficient and inefficient workers’. Name the technique of scientific management reflected in the given statement. (Choose the correct alternative) (a) Functional foremanship (b) Method study (c) Differential piece wage system (d) Standardisation and simplification of work

Question. Which principle of scientific management is the extension of the principle ? (Choose the correct alternative) (a) Harmony not discord (b) Cooperation not individualism (c) Science not rule of thumb (d) Development of each and every person to his/her greatest efficiency and prosperity

Read the source given below and answer the following questions : The application of principles of management is dependent upon the prevailing situation at a particular point of time. The application of principles has to be changed as per the requirements .These principles are logical rather than blind faith. They are based on objective assessment of the situation. Management decision taken on the basis of principles are free from bias and prejudice. Managers often try to apply these principles in various day to day situations. violation of these principles can result in negative consequences in the organization. For example, Sushma and Suresh are working  in a Multinational company at the same level. Both are working hard and are happy with their employer. Suresh had the habit of backbiting and wrong reporting about his colleagues to impress his boss. All the employees knew about it. At the time of performance appraisal, the performance of Sushma was judged better than Suresh. Even then their boss Nikhil decided to promote Suresh stating that being a female Sushma will not be able to handle the complications of a higher post. This resulted in a great deal of dissatisfaction for Sushma. Nikhil gave priority to his own interest over the interest of the organization. Since he personally liked Suresh more than Sushma, hence he promoted Suresh instead of Sushma, ignoring the overall interest of the organization. On the basis of the above paragraph answer the following questions:

Question. “The application of principles of management is dependent upon the prevailing situation at particular point of time”. What is the nature of principles of management that is depicted by the above statement? (Choose the correct alternative)  (a) Universal applicability (b) Flexible (c) Contingent (d) Mainly behavioural

Question. ‘Decisions based on management principles are free from bias and prejudice’. This statement shows which importance of principles of management. (Choose the correct alternative) (a) Scientific decisions (b) Fulfilling social responsibility (c) Providing managers with useful insights into reality (d) Meeting changing environment requirements

Question. ‘Nikhil gave priority to his own interest over the interest of the organisation’. Which one of the following principles have been violated in the given case.  (a) Order (b) Equity (c) Discipline (d) Initiative

Question. Violation of which principle of management prompted Nikhil to further violate the managerial principle identified (a) Division of work. (b) Unity of direction (c) Subordination of individual interest to general interest (d) Centralization and decentralization

Read the source given below and answer the following questions : Sakaar Foundation is an NGO (Non-Government organization) working to improve thelives of children with medical needs, the homeless and victims of natural disasters. Apart from donations in Cash, they collect dry ration, old clothes, shoes, toys, books, medicines, etc. from donors. At Sakaar Foundation’s office in Lucknow the material collected is segregated, classified and put in shelves and boxes that are numbered systematically. There is a specific place for each of these items and volunteers put everything at their respective places. The volunteer work is divided into specific jobs like fund raising, field visits, social media updates and so on. Each volunteer is a part of a particular team, depending on their competency and training. Each volunteer becomes specialized in their respective field , leading to efficient utilization of human effort. The management of Sakaar Foundation does not close its ears to any constructive suggestion made by the volunteers. There is an equal division of work and responsibility between volunteers and management. All day long the management works side by side with the volunteers helping ,  encouraging and smoothing the way for them.

Question. _____________ is considered as the father of scientific management. (Fill up the blank with the correct alternative) (a) Peter Drucker (b) F.W.Taylor (c) Henri Fayol (d) Abraham Maslow

Question. Identify the principle of scientific management adopted by Sakaar Foundation in the above case. (Choose the correct alternative)  (a) Science not rule of thumb (b) Cooperation not individualism (c) Harmony not discord (d) Development of each and every person to his/her greatest efficiency and prosperity.

Question. Which principle of management means “a specific place for everything and everyone” as adopted by Sakaar Foundation? . (Choose the correct alternative) (a) Discipline (b) Order (c) Initiative (d) Scalar chain

Question. Identify the importance of principles of management that can be linked with the given case. (Choose the correct alternative) (a) Fulfilling social responsibility (b) Optimum utilization of resources and effective administration (c) Meeting changing environment requirements (d) Providing managers with useful insights into reality

Read the source given below and answer the following questions : Vishesh completed his MBA at a reputed business school in Lucknow. He was impressed by the principles and techniques of scientific management developed by F.W.Taylor. On completing his MBA, he wanted to apply Scientific Management in his family’s business of fast food chain of restaurants named ‘Burger Mania’. His main goal was to reduce costs with increased output. To begin with, he wanted to develop a standard method which would be followed throughout the organization. So, he investigated traditional methods through work study and unified the best practices. The standard method,i.e., the best way of doing the job was then developed taking into account all parameters right from the procurement of raw materials till the delivery of the final product to the customer. Vishesh also believed that each person should not only be scientifically selected but should also be given the required training to increase efficiency. For this, he set up a special training unit called ‘Hamburger’ in Bengaluru where the workers were given the required training to learn the best method. At the factory, the ingredients making up a burger were strategically placed to reduce the time taken for excess movements. The standard time and other parameters were determined on the basis of work study and Vishesh rewarded the workers for meeting the standard output . Now, ‘Burger Mania’ has standardized processes, raw material, time, machinery, trained staff and working conditions that ensure that the food they send out to their customers has the same high standards of excellence and level of quality in every chain or franchise. The application of Scientific Management to every aspect of restaurant operations led to ‘Burger Mania’s’ widespread success.

Question. Identify the principle of Scientific Management that helped Vishesh in investigating the traditional methods through work study and unifying the best practices. (Choose the correct alternative) (a) Science not rule of thumb (b) Method study (c) Harmony not discord (d) Cooperation not individualism

Question. ‘Vishesh also believed that each person should not only be scientifically selected but should also be given the required training to increase efficiency . ’ Identify the principle of Scientific Management mentioned in the given statement. (a) Cooperation not individualism (b) Stability of personnel (c) Harmony not discord (d) Development of each and every person to his/her greatest efficiency and prosperity.

Question. Identify the technique of Scientific Management used by Vishesh to reward the workers for meeting the standard output. (a) Time study (b) Motion study (c) Differential piece system (d) Functional foremanship

Question. ‘At the factory, the ingredients making up a burger were strategically placed to reduce the time taken for excess movements.’ Identify the technique of Scientific Management mentioned in the given statement. (a) Method study (b) Motion Study (c) Standardization and simplification of work (d) Time study

Read the source given below and answer the following questions : Amar is the Managing director in a garment manufacturing company. He is an experienced manager and firmly believes in application of principles of management in day to day managerial situations. He believes that management principles are flexible to adapt to dynamic business environment. He believes in producing more and better work for the same effort. He always hires specialists for various job positions. This results in efficient and effective output. Hence the organization has separate departments for finance, marketing, production and human resource. Being a management expert, Amar believes in the concept of having one and only one boss for every individual employee. He always aims at avoiding dual subordination within the organization. Under his direction and supervision, his company has achieved new heights within a short span of time. As the Managing director, he formulates policies that aims at minimizing employee turnover and maintaining organizational efficiency. Hence his organization selects personnel after due and rigorous procedure, and once a person is selected, he is kept at his post for a minimum fixed tenure. This helps in improving the overall efficiency of the organization.

Question. Identify which importance of principles of management is mentioned here? (a) Providing managers with useful insights into reality (b) Meeting changing environment requirements (c) Fulfilling social responsibility (d) Scientific decisions

Question. ‘He always aims at avoiding dual subordination within the organization’. Name the principle of management that aims at avoiding dual subordination. (a) Order (b) Equity (c) Unity of direction (d) Unity of command

Question. Identify the principle of management that suggests setting up of separate departments for finance, marketing, production etc. within an organization. (a) Discipline (b) Centralization and Decentralisation (c) Division of work (d) Authority and responsibility

Question. “As a Managing Director, he formulates policies that aim at minimizing employee turnover and maintaining organizational efficiency”. Which principle of management Amar is following? (a) Order (b) discipline (c) Equity (d) Stability of personnel

Read the source given below and answer the following questions : After completing her Bachelors in Fashion Designing from a well-known college in France, Aditi has opened a boutique in a posh market in Kolkata. She has divided the work in smaller units and each employee is well trained to perform his /her task efficiently. The sales persons are allowed to close a deal with a buyer by giving a maximum of 5 percent discount , whereas the decision to give any further discount rests with Aditi as the final authority. In the earlier period of her business venture, employees were asked to put in extra hours of work. In return she had promised to give them a special incentive with in a year. Therefore, when the business was doing well, she honoured her commitment by giving bonus to her employees. She also instructed her employees that communication from top to bottom should follow the official lines of command. However, she tends to be more biased towards her female employees, when it comes to solving the conflicts among employees. 

Question. “Therefore, when the business was doing well, she honoured her commitment by giving bonus to her employees.” Which principle of management is being highlighted here? (a) Discipline (b) Order (c) Remuneration to Employees (d) Unity of Direction

Question. Aditi tends to be more biased towards her female employees, when it comes to solving the conflicts among employees. Which principle is being violated here? (a) Discipline (b) Order (c) Equity (d) None of these

Question. Aditi has divided the work in smaller units and each employee is well trained to perform his/ her task efficiently. Which principle of management is being followed here? (a) Centralization and Decentralization (b) Division of work (c) Discipline (d) Order

Question. “The sales persons are allowed to close a deal with a buyer by giving a maximum of 5 percent discount, whereas the decision to give any further discount rests with Aditi as the final authority”. Identify the principle of Management being followed here: (a) Centralization and Decentralisation (b) Authority and Responsibility (c) Unity of Command (d) Unity of Direction

Read the source given below and answer the following questions : Ramesh is day and night involved in the organizing of his business. He has given job to every employee based upon his capability and experience. As there has been proper division of work and systematic allocation of tasks the productivity is increasing. The size of the company has increased in the recent past. The related activities which are similar in nature are grouped together. Everything was going well in the organisation until recently. The company has recently seen a deficit of exchange of information across functionally different departments. 

Question. Now the related activities which are similar in nature are grouped together. Which step of organising is highlighted in the above case: (a) Identification and division of work (b) Departmentalisation (c) Assignment of duties (d) Establishing authority relationship

Question. The company has recently seen a deficit of exchange of information across functionally different departments. Which one disadvantage of functional structure is highlighted above: (a) Function allocative (b) Conflict of interests (c) Inflexibility (d) Problems in coordination

Question. Which importance of organizing is highlighted in be above case: (a) Optimum utilisation of resources (b) Effective administration (c) Benefits of specialisation (d) Expansion and growth

Question. Identify the type of organisational structure which facilitates occupational specialisation. (a) Functional structure (b) Horizontal structure (c) Network structure (d) Divisional structure

Read the source given below and answer the following questions : Ganesh Leathers is a shoe manufacturing company. The firm has decided to increase the productivity of its workers. For this the firm has chalked out a plan. It will be hiring operational managers to work at the lower levels of management. It has decided to keep eight managers over a group of workers. Thus every worker has to report to all these eight managers. The managing director of the company Mr. Ganesh Tiwari is of the view that the principles of management are guidelines to action but do not provide readymade straitjacket solutions to all managerial problems. This is so because real business situations are very complex and dynamic and are a result of many factors. According to him it is necessary to differentiate between efficient and inefficient workers. Hence, he introduced specific rate of wage payment for those who performed above standard and for those who performed below standard. The basic idea behind is to improve the productivity of all the workers.

Questions : Question. Which technique of scientific management is employed by Ganesh leathers by keeping eight managers. (a) Time study (b) Motion study (c) Functional foremanship (d) Standardisation of work

Question. Which principle of Henri Fayol is followed by the company in the above case. (a) Unity of direction (b) Unity of command (c) Initiative (d) Discipline

Question. Which nature of principles of management is mentioned in the given para. (a) Universal applicability (b) Flexibility (c) General guidelines (d) Contingent

Question. Which technique of scientific management is used by the firm to differentiate between efficient and inefficient workers. (a) Time study (b) Motion study (c) Differential piece rate system (d) method study

Read the source given below and answer the following questions : Care Ltd. is a well known cement company in India. It is able to earn adequate revenues to cover costs. Its capital base, number of employees and production turnover has increased manifolds over the years. The rate of profitability of the business is also creditable. The employees of the company are happy and satisfied. The overall pay and compensation paid by the company is fair to both- employees and the organisation. There is complete cooperation between the workers and management. The spirit of competition has been replaced by the spirit of cooperation within the organisation. As a part of its moral obligation, the company has taken many initiatives for providing employment to specially abled persons and promoting literacy in the rural areas. 

Questions : Question. ‘It is able to earn adequate revenue to cover costs’.the company in the given statement. (a) Growth (b) Survival (c) Profit (d) Diversification

Question. Which importance of management is discussed in the given case. (a) Management increases efficiency (b) Management helps in the development of society (c) Management creates a dynamic organisation (d) Management is an intangible force

Question. Name the principle of Fayol followed by the company in the given case. (a) Discipline (b) Order (c) Remuneration of employees (d) Unity of direction

Question. Which principle of scientific management is followed by the company in the given case: (a) Scientific not rule of thumb (b) Harmony not discord (c) Cooperation not individualism (d) Development of each and every person to his or her greatest efficiency and prosperity.

Read the source given below and answer the following questions : Rajat Joined as a CEO of Bharat Ltd. a firm manufacturing computer hardware. On the first day he addressed the employees. He said that he believed that a good company should have an employee suggestion system and he wished to minimize employee turnover to maintain organisational efficiency. He informed all employees that he would ensure that all agreements were clear, fair and there was judicious application of penalties. However, he said that he believed that lazy personnel should be dealt with sternly to send the message that everyone was equal in the eyes of management . Also that he would want to promote a team spirit of unity and harmony among employees, which would give rise to a spirit of mutual trust and belongingness among team members and eventually minimize need for using penalties. He told all present that the interests of the organization should take priority over the interests of any one individual employee.

Questions : Question. Identify the principal of management in the following line. “ He said that he believed that a good company should have an employee suggestion system” (a) Unity of command (b) Unity of direction (c) discipline (d) initiative 

Question. Identify the principal of management in the following lines “Which would give rise to a spirit of mutual trust and belongingness among team members. (a) Discipline (b) Unity of command (c) Initiative (d) Esprit de corps. 

Question. Identify the principal of management in following line. “He wished to minimize employee turnover to maintain organizational efficiency.” (a) Stability of personnel (b) Discipline (c) Centralization and Decentralization (d) Remuneration of employees 

Question. Identify the principal of management in the following lines. “He informed all employees that he would ensure that all agreements were clear, fair and there was judicious application of penalties.” (a) Initiative (b) Equity (c) Discipline (d) Esprit de corps.

Read the source given below and answer the following questions : Radhika opens a jewellery showroom in Jaipur after completing a course in jewellery designing. She has employed eleven persons in her showroom. For greater productivity, she divides the work into small tasks and each employee is trained to perform his/ her specialised job. The sales persons are allowed to close a deal with a buyer by giving a maximum of 10% discount, whereas the decision to give any further discounts rests with Radhika as the final authority. In the earlier days of starting of the business, five of her employees were asked the put in extra hours of work. In return she had promised to give them a special incentive within a year. Therefore, after six months when the business was doing well, she awarded a cash bonus to each of these employees to honour her commitment. However, when it comes to settling the conflicts among her employees, she tends to be more biased towards her female employees.

Question. Identify the principal of management in the following lines. “Therefore after six months when the business was doing well, she awarded a cash bonus to each of these employees to honour her commitment. (a) Discipline (b) Initiative (c) Scalar chain (d) Remuneration 

Question. Which principle is violated in the following lines. “However when it comes to setting the conflicts among her employees, She tends to be more biased towards her female employees.” (a) Discipline (b) Equity (c) Division of work (d) Justice 

Question. Identify the principal of management in “She divided the work into small tasks and each employee is trained to perform his/her specialised job” (a) Unity of command (b) Unity of direction (c) Division of work (d) Discipline 

Question. Identify the principal “The sales persons are allowed to close a deal with a buyer by giving a maximum of 10% discount, whereas the decision to give any further discount rests with Radhika as the final authority” (a) Division of work (b) Discipline (c) Initiative (d) Centralisation and decentralisation 

Read the source given below and answer the following questions : As students of a management course Karan and Kunal were asked to prepare a project report on applicability of principles of management in real business situations. In order to conduct the survey Kunal had selected an outlet of a popular chain of fast food restaurant whereas Karan visited a nearby department store. When Kunal presented his report to class, Karan realised that their observations were matching on various grounds. In both the business units, work is divided into small tasks and each is performed by a trained employee. A set of rules are predetermined and communicated to employees for compliance and these is a fixed place for every thing and all employees have been allotted individual space. Moreover, the manager encourage a spirit of mutual trust and belongingness among the employees so that need for imposing penalties is reduced.

Question. Identify the principles of management in the following lines: “There is a fixed place for everything and all employees have been allotted individual space” (a) Unity of direction (b) Order (d) Scalar chain (d) Equity 

Question. Identify the principal of management in the following lines “work is divided into small tasks and each is performed by a trained employee.” (a) Unity of direction (b) Unity of command (c) Division of work (d) Initiativ

Question. Identify the principal of management in following lines “A set of rules are predetermined and communicated to the employees for compliance.” (a) Discipline (b) Scalar chain (c) Unity of command (d) Unity of direction 

Question. Identify the principle of management in the following lines: “Managers encourage a spirit of mutual trust and belongingness among the employees” (a) Unity of command (b) order (c) Equity (d) Esprit de corps 

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Class 12 Business Studies Case Study Questions

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In this article, we will discuss how to get CBSE class 12 Business Studies Case Study Questions from the myCBSEguide App and our Student Dashboard for free.

For the students appearing for class 12 board exams from the Commerce Stream, Business Studies is a core subject. Business Studies as a subject provides a way of perceiving and interacting with the business ecosystem . It well establishes the interdependence of business on various social, political, legal and economic forces and vice-versa. Business Studies is a purely theoretical and a relevantly easier subject for the Commerce students. Business Studies class 12 exam is a highly scoring subject and it facilitates the students to increase their percentile and excel in academics.

12 Business Studies Paper Design

The exam is divided into 2 parts:

• Part A generally contains questions from Principles and Functions of Management and carries 60 marks.
• Part B comprises questions from Business Finance and Marketing, it carries a total of 40 marks.

The syllabus of class 12 Business Studies comprises 12 chapters that are divided into 2 books

• Principles and Functions of Management
• Business Finance and Marketing

Business Studies Syllabus

CBSE has released the latest class 12 syllabus (2022-23) for Business Studies. 

Business Studies Case Study Questions

Case-based questions have always been an integral part of Business Studies class 12 question papers for the past many years. Students are required to focus more on case studies as they require the application of their knowledge of the key business concepts. In the year 2021-22 CBSE introduced a few changes in the question paper pattern to enhance and develop analytical and reasoning skills among students. Sanyam Bhardwaj, controller of examinations, CBSE quoted that case-based questions would be based on real-life situations encountered by the students.

The purpose was to drift from rote learning to competency and situation-based learning. He emphasized the fact that it was the need of the hour to move away from the old system and formulate new policies to enhance the critical reasoning skills of students. Introducing case study questions was a step toward achieving the goals of the National Education Policy (NEP) 2020.

What is a case study question? (Business Studies)

A case study in reference to Business Studies can be thought of as a real-world test of how the implementation works. It is predominantly a report of an organization’s implementation of something such as a practice, a product, a system, or a service. Case studies based on NCERT text form a substantial part of the Business Studies examination. Initially, they were confusing for both students and teachers but now there is a clarity that has made the question paper more student-friendly. A significant weightage has been given to case-based and application-based questions.

Critical and Analytical Thinking

These questions demand critical and analytical thinking on behalf of the students. The best part of these questions is that they provide conceptual hints and keys that point to the right answer. According to the new pattern implemented by CBSE, case-based questions would carry a significant weightage of more than 30% in the Business Studies question paper.

Case Study Passage

As part of these questions, the students would be provided with a comprehensive passage, based on which analytical questions will have to be answered by them. The students would be required to read the passage carefully before attempting the questions. In the coming examination cycle (2022-23), case-based questions have a weightage of around 30%.

Types of Case Study questions in Business Studies

CBSE plans to increase the weightage of such questions in the following years, so as to enhance the intellectual and analytical abilities of the students. Case study questions would be based on various topics and chapters in Business Studies. It is expected from the students to have complete knowledge of the concepts in their syllabus.

They will have to let go of the shortcut techniques and get to read their textbooks with full concentration, especially for solving case-based questions in Business Studies for the passages given are generally lengthy and require an in-depth study. The best part of having these questions is that the question itself projects a hint of its solution.

The questions asked could be :

• Direct and simple-such questions can easily be solved as the answers are either there in the given passage or the student can solve it at ease by reading and analyzing the passage carefully.
• Indirect and application-based- These are the ones that would require the student to have complete knowledge of the topic and could be answered by application of the concepts. The answers to such questions are slightly tricky and not visible in the given passage, though the passage would highlight the concept on which the questions would be asked by CBSE.

Class 12 Business Studies Case Study

Case study questions asked by CBSE were stated to be quite challenging by many students. It prominently focuses on real and present scenarios of the business world. Though the exam, on the whole, was quite direct and its difficulty level was termed out to be moderate. Around 30% of the question paper consisted of case-based questions that required high-order thinking and analytical skills from the students.

Content of Case Study Questions

The concept of case-based questions is not new since CBSE has always included questions based on Higher Order Thinking Skills (HOTs) and case-based questions. Though now we will have an increased percentage of such questions in the question paper. The student has to keep in mind that the concept-based questions can be attempted only with the proper understanding of the business concepts.

Benefits Of Case-based Questions

Class 12 Business Studies syllabus comprises two books and CBSE can ask Case study questions from any of them. Students must prepare themselves thoroughly for both the books. They must practice class 12 Business Studies case-based questions from the various options available to them.

• Enhance the intellectual capabilities of the students.
• Provide a complete and deeper understanding of the subject.
• Inculcate analytical reasoning and temperament in students.
• Help students retain knowledge for longer periods of time.
• Would definitely help to discard the concept of rote learning and cramming without understanding the core of the subject.
• The questions would facilitate bringing out the much-awaited change in the prevalent system of education in India that hinders the strengthening of practical learning.

Some Case-Study Questions (Business Studies) Class 12

Here are some case study questions for CBSE class 12 Business Studies. If you wish to get more case study questions and other related study material, download the myCBSEguide App now. You can also access it through our Student Dashboard .

Business Studies Case Study 1

Read the following text and answer the questions: ABLEX Ltd. is a big and well-reputed company. The biggest challenge for the company is managing many employees at the same time. As the company has various departments like human resources, marketing, finance,etc., it is very necessary for the company to maintain unity in different departments. All the employees work hard for the organisation. Despite their different interest, they all perform various activities together so as to achieve the objectives of the company. The career of employees is shown a developmental path through proper training modules and job enrichment. Ajay is a manager who assigns all duties and responsibilities to his employees in the department. He uses all sources to develop proper communication with them and leaves no attempt to motivate them.

• It integrates Group Efforts
• It is a Continuous process
• It ensures Unity of Action
• It is Pervasive
• Top Level Management
• Middle-Level Management
• Lower Level Management
• Supervisory Level Management
• Economic objectives
• Social Objectives
• Organisational Objectives
• Personal Objectives

Answer Key:

• (c) It ensures unity of action
• (b) Middle-level management
• (c) Personal objectives
• (a) Directing

Business Studies Case Study 2

Read the following text and answer the question: Mohan works in a bulb manufacturing company. Each bulb that is manufactured is of standard size and quality. Further, if there is any unrequited type of bulb manufactured then its production is stopped. Last month when the company came to know that 10-watt bulbs were no more liked by customers, their production was stopped. He works in the purchasing department. His job is to purchase the filaments required to make bulbs. This time when he purchases the filament he gets the instruction from the seller that some special care needs to be taken in the first hour of fixing the filaments inside the bulb. Mohan knows this information should be given immediately to the production department before the assembling process starts. However, he finds that his company’s policies only allow him to give the message to his immediate boss who will further pass this message to his boss. The passing of this message will continue until it reaches the desired person in the production department. Based on the passage answer the following questions:

• Method study
• Fatigue study
• Standardization and simplification
• None of these
• Scalar chain
• Departmentalization
• Division of Work
• None of the above
• Organization
• Authority and Responsibility
• All of these
• Division of work
• Scalar Chain
• (b) Fatigue study
• (a) Scalar chain
• (c) Gang plank
• (a) Division of work

Business Studies Case Study 3

Read the following passage carefully and answer the questions that follow: Two years ago Radhika completed her degree in food technology. She worked for some time in a company manufacturing chutneys, pickles and murabbas. She was not happy in the company and decided to have her own organic food processing unit for the same. She set the objectives and the targets and formulated an action plan to achieve the same. One of her objectives was to earn 10% profit on the amount invested in the first year. It was decided that raw materials like fruits, vegetables, spices, etc. will be purchased on three months’ credit form farmers cultivating organic crops only. She also decided to follow the steps required for the marketing of the products through her own outlets. She appointed Rakesh as a production manager who decides the exact manner in which the production activities are to be carried out. Rakesh also prepared a statement showing the number of workers that will be required in the factory throughout the year. Radhika informed Mohan about her sales target for different products, area wise for the forthcoming quarter. While working on the production table a penalty of 100 per day for not wearing the caps, gloves and apron was announced.

• Standing Plan
• (a) Objectives
• (c) Procedure
• (b) Programme

Tips to Solve Case Study Questions in Business Studies

Let’s try to comprehend and solve case study questions of class 12 Business Studies. As mentioned earlier, the entire syllabus is divided into 2 books. It is expected from the students to rigorously follow the NCERT book as the language written is quite simple and crisp. The exam in spite of being totally theoretical is quite scoring.

• Read the passage in depth.
• Try to comprehend the situation and focus on the questions asked.
• Generally, the passage given in Business Studies is lengthy but the solutions are brief and simple.
• Can follow a reversal pattern, i.e read the questions before and then search for the answers. You will save time.
• Answer briefly and precisely.
• Focus on solidifying key Business Studies fundamentals for acing any case study. If your concepts are clear, you will hardly face any difficulty in answering them.
• While answering the case study, pick the keywords or any keyline based on which you are withdrawing your conclusion. You need to highlight the reason for your answer.

These simple points if kept in mind will definitely help the student to fetch good marks in case study-based questions in class 12 Business Studies.

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CBSE Class 12 Business Studies Chapter 2 – Principles of Management Class 12 Notes

Principles of management class 12 revision notes .

In the principles of management class 12 notes, we will study the business principles guiding the working of Toyota Motor Corporation. Then, we will study the fascinating evolution of management principles. Furthermore, we will study the concept of Principles of Management. Thus, we will see as to how a managerial principle serves as a broad and general guideline for decision making and behavior. Moreover, we will study nature i.e. the qualities and characteristics of Principles of Management. Also, we will read the case study of ‘Kiran Mazumdar Shaw’, a highly successful Indian businesswoman and CEO of ‘Biocon’. From the story, we will understand the significance of management principles. Hence, we will get to know that the principles of management derive their significance from their utility. We will discuss the significance of management principles in terms of six useful points.

Then, we will study the scientific management proposed by the Father of Scientific Management F.W. Taylor. Also, we will read an extract depicting his contribution to Scientific Management. Thus, we will study Principles of Management as proposed by Taylor. Also, we will study the techniques of Scientific Management. Furthermore, we will be discussing the methods to standardize and simplify the work. Then, we will discuss the 14 principles of management as listed by Henri Fayol. These helped in improving managerial efficiencies. In the end, we will compare the contributions of Taylor and Fayol.

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Sub-topics under Principles of Management :

• Concept of Principles of Management :   In this Subtopic, we will understand how a managerial principle serves as a broad and general guideline for decision making and behavior.
• Fayol’s Principles of Management :  In this Subtopic, we will study the 14 principles of management as listed by Henri Fayol which helped in improving managerial efficiencies.
• Taylor’s Scientific Management : In this Subtopic, we will study the scientific management proposed by the Father of Scientific Management F.W. Taylor.

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CBSE Class 12 Business Studies Revision Notes

• CBSE Class 12 Business Studies Chapter 13 – Entrepreneurship Development Class 12 Notes
• CBSE Class 12 Business Studies Chapter 12 – Consumer Protection Class 12 Notes
• CBSE Class 12 Business Studies Chapter 11 – Marketing Class 12 Notes
• CBSE Class 12 Business Studies Chapter 10 – Financial Markets Class 12 Notes
• CBSE Class 12 Business Studies Chapter 9 – Financial Class 12 Notes
• CBSE Class 12 Business Studies Chapter 8 – Controlling Class 12 Notes
• CBSE Class 12 Business Studies Chapter 7 – Directing Class 12 Notes
• CBSE Class 12 Business Studies Chapter 6 – Staffing Class 12 Notes
• CBSE Class 12 Business Studies Chapter 5 – Organising Class 12 Notes
• CBSE Class 12 Business Studies Chapter 4 – Planning Class 12 Notes

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CBSE Class 12 Business Studies Exam on March 25: Important Case Study Based Questions for Practice and Revision

Cbse class 12 business studies important case study based questions: find here all important case study questions to practice before cbse class 12 business studies board examinations 2023 scheduled to be conducted on march 25, 2023. the answers have also been provided here..

Important Case Study Questions for CBSE Class 12 Business Studies Exam

Important links for cbse class 12 business studies exam 2023 preparation:.

• CBSE Class 12 Business Studies Syllabus 2022-23
• CBSE Class 12 Business Studies DELETED Syllabus 2022-23
• CBSE Class 12 Business Studies Sample Paper and Solution 2022-23
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• CBSE Class 12 Business Studies Previous Year Question Papers

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