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Use the email format points and write an email.

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Email (Form 2 Unit 8 - English Pulse 2)

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The Writing Center • University of North Carolina at Chapel Hill

Effective Email Communication

What this handout is about.

This handout is intended to help students, faculty, and University professionals learn to use email more effectively. It can help you determine whether email is the best mode of communication in a particular situation and write messages that successfully convey your meaning to your intended audience.

Although email is a valuable tool, it creates some challenges for writers. Miscommunication can easily occur when people have different expectations about the messages that they send and receive. Email is used for many different purposes, including contacting friends, communicating with professors and supervisors, requesting information, and applying for jobs, internships, and scholarships. Depending on your purposes, the messages you send will differ in their formality, intended audience, and desired outcomes.

So—how do you know when sending an email is the most effective way of accomplishing your communication goals? When is a brief message OK, and when it is more appropriate to send a longer, more professional-sounding email? How should you decide what style of writing is appropriate for each task? Keep reading for answers to these questions!

When is email the appropriate form of communication to use?

Email is a good way to get your message across when:

  • You need to get in touch with a person who is hard to reach via telephone, does not come to campus regularly, or is not located in the same part of the country or world (for instance, someone who lives in a different time zone).
  • The information you want to share is not time-sensitive. The act of sending an email is instantaneous, but that does not mean the writer can expect an instantaneous response. For many people, keeping up with their email correspondence is a part of their job, and they only do it during regular business hours. Unless your reader has promised otherwise, assume that it may take a few days for them to respond to your message.
  • You need to send someone an electronic file, such as a document for a course, a spreadsheet full of data, or a rough draft of your paper.
  • You need to distribute information to a large number of people quickly (for example, a memo that needs to be sent to the entire office staff).
  • You need a written record of the communication. Saving important emails can be helpful if you need to refer back to what someone said in an earlier message, provide some kind of proof (for example, proof that you have paid for a service or product), or review the content of an important meeting or memo.

When is email NOT an appropriate form of communication to use?

Email is not an effective means of communication when:

  • Your message is long and complicated or requires additional discussion that would best be accomplished face-to-face. For example, if you want feedback from your supervisor on your work or if you are asking your professor a question that requires more than a yes/no answer or simple explanation, you should schedule a meeting instead.
  • The information is highly confidential. Email is NEVER private! Keep in mind that your message could be forwarded on to other people without your knowledge. A backup copy of your email is always stored on a server where it can be easily retrieved by interested parties, even when you have deleted the message and think it is gone forever.
  • Your message is emotionally charged or the tone of the message could be easily misconstrued. If you would hesitate to say something to someone’s face, do not write it in an email.

Who is your audience?

People have different opinions what email should look like, so it is always helpful to be aware of the expectations of your audience . For example, some people regard email as a rapid and informal form of communication—a way to say “hello” or to ask a quick question. However, others view email as simply a more convenient way to transmit a formal letter. Such people may consider an informal email rude or unprofessional.

A message like this one might be OK to send your friend, but not to your professor:

Do you know what the assignment is about? Can U help me?

Although it may be obvious to you that you wouldn’t send such an email to your professor, let’s carefully examine what assumptions this message makes about the reader and their expectations. The tone of this message is very casual; it assumes that the reader knows who the sender is and has a close personal relationship with the sender. Because it contains an ambiguous reference to “the assignment,” this message also assumes that the reader is familiar with the subject matter at hand (for instance, it assumes the reader will know which course and which particular assignment the sender is referring to). The writer also makes an implicit assumption about the reader’s comfort with the language that is often used when sending an instant message or text message. The “U” might be taken by some readers as a sign that the writer is too lazy to type out the word “you.”

Making assumptions about your audience’s expectations increases the risk that your message or its tone will be misinterpreted. To ensure that your message has its intended effect, use the following questions to help you think about your audience and their needs:

  • Who is your audience? How often does your audience use email to communicate?
  • What is your audience’s relationship to you—for example, is the reader your teacher? Your boss? A friend? A stranger? How well do you know them? How would you talk to them in a social situation?
  • What do you want your audience to think or assume about you? What kind of impression do you want to make?

Important components of an effective email:

Subject lines.

Email subject lines are like newspaper headlines. They should convey the main point of your message or the idea that you want the reader to take away. Therefore, be as specific as possible. One-word subjects such as “Hi,” “Question,” or “FYI” are not informative and don’t give the reader an idea of how important your message is. If your message is time sensitive, you might want to include a date in your subject line, like “Meeting on Thurs, Dec 2”. Think about the subject lines on the email messages you receive. Which ones do you think are most effective? Why?

Greetings and Sign-offs

Use some kind of greeting and some kind of sign-off. Don’t just start with your text, and don’t just stop at the end without a polite signature. If you don’t know the person well, you may be confused about how to address them (“What do I call my TA/professor?”) or how to sign off (Best? Sincerely?). Nonetheless, it is always better to make some kind of effort. When in doubt, address someone more formally to avoid offending them. Some common ways to address your reader are:

  • Dear Professor Smith,
  • Hello, Ms. McMahon,
  • Hi, Mary Jane,

If you don’t know the name of the person you are addressing, or if the email addresses a diverse group, try something generic, yet polite:

  • To whom it may concern,
  • Dear members of the selection committee,
  • Hello, everyone,

Your closing is extremely important because it lets the reader know who is contacting them. Always sign off with your name at the end of your message. If you don’t know the reader well, you might also consider including your title and the organization you belong to; for example:

Mary Watkins Senior Research Associate Bain and Company

Joseph Smith UNC-CH, Class of 2009

For your closing, something brief but friendly, or perhaps just your name, will do for most correspondence:

  • Best wishes,
  • See you tomorrow,

For a very formal message, such as a job application, use the kind of closing that you might see in a business letter:

  • Respectfully yours,

Cc: and Bcc: (‘carbon copy’ and ‘blind carbon copy’)

Copying individuals on an email is a good way to send your message to the main recipient while also sending someone else a copy at the same time. This can be useful if you want to convey the same exact message to more than one person. In professional settings, copying someone else on an email can help get things done, especially if the person receiving the copy is in a supervisory role. For example, copying your boss on an email to a non-responsive co-worker might prompt the co-worker to respond. Be aware, however, that when you send a message to more than one address using the Cc: field, both the original recipient and all the recipients of the carbon copies can see all the addresses in the To: and Cc: fields. Each person who receives the message will be able to see the addresses of everyone else who received it.

Blind copying emails to a group of people can be useful when you don’t want everyone on the list to have each other’s addresses. The only recipient address that will be visible to all recipients is the one in the To: field. If you don’t want any of the recipients to see the email addresses in the list, you can put your own address in the To: field and use Bcc: exclusively to address your message to others. However, do not assume that blind copying will always keep recipients from knowing who else was copied—someone who is blind copied may hit “reply all” and send a reply to everyone, revealing that they were included in the original message.

Some additional tips for writing more effective emails

Think about your message before you write it. Don’t send email in haste. First, decide on the purpose of your message and what outcome you expect from your communication. Then think about your message’s audience and what they may need in order for your message to have the intended result. You will also improve the clarity of your message if you organize your thoughts before you start writing. Jot down some notes about what information you need to convey, what questions you have, etc., then organize your thoughts in a logical sequence. You can try brainstorming techniques like mapping, listing, or outlining to help you organize your thoughts.

Reflect on the tone of your message. When you are communicating via email, your words are not supported by gestures, voice inflections, or other cues, so it may be easier for someone to misread your tone. For example, sarcasm and jokes are often misinterpreted and may offend your audience. Similarly, be careful about how you address your reader. For instance, beginning an email to your professor or TA with “Hey!” might be perceived as being rude or presumptuous (as in “Hey you!”). If you’re unsure about how your message might be received, you might try reading it out loud to a friend to test its tone.

Strive for clarity and brevity in your writing. Have you ever sent an email that caused confusion and took at least one more communication to straighten out? Miscommunication can occur if a message is unclear, disorganized, or just too long and complex for readers to easily follow. Here are some steps you can take to ensure that your message is understood:

  • Briefly state your purpose for writing in the very beginning of your message.
  • Be sure to provide the reader with some context. If you’re asking a question, cut and paste any relevant text (for example, computer error messages, assignment prompts you don’t understand, part of a previous message, etc.) into the email so that the reader has some frame of reference for your question. When replying to someone else’s email, it can often be helpful to either include or restate the sender’s message.
  • Use paragraphs to separate thoughts (or consider writing separate emails if you have many unrelated points or questions).
  • Finally, state the desired outcome at the end of your message. If you’re requesting a response, let the reader know what type of response you require (for example, an email reply, possible times for a meeting, a recommendation letter, etc.) If you’re requesting something that has a due date, be sure to highlight that due date in a prominent position in your message. Ending your email with the next step can be really useful, especially in work settings (for example, you might write “I will follow this up with a phone call to you in the next day or so” or “Let’s plan to further discuss this at the meeting on Wednesday”).

Format your message so that it is easy to read. Use white space to visually separate paragraphs into distinct blocks of text. Bullet important details so that they are easy to pick out. Use bold face type or capital letters to highlight critical information, such as due dates. (But do not type your entire message in capital letters or boldface—your reader may perceive this as “shouting” and won’t be able to tell which parts of the message are especially important.)

Proofread . Re-read messages before you send them. Check your grammar, spelling, capitalization, and punctuation. If your email program supports it, use spelling and grammar checking tools. Try reading your message out loud to help you catch any mistakes or awkward phrasing that you might otherwise miss.

Questions to ask yourself before sending an email message

  • Is this message suitable for email, or could I better communicate the information with a letter, phone call, or face-to-face meeting?
  • What is my purpose for sending this email? Will the message seem important to the receiver, or will it be seen as an annoyance and a waste of time?
  • How much email does the reader usually receive, and what will make them read this message (or delete it)?
  • Do the formality and style of my writing fit the expectations of my audience?
  • How will my message look when it reaches the receiver? Is it easy to read? Have I used correct grammar and punctuation? Have I divided my thoughts into discrete paragraphs? Are important items, such as due dates, highlighted in the text?
  • Have I provided enough context for my audience to easily understand or follow the thread of the message?
  • Did I identify myself and make it easy for the reader to respond in an appropriate manner?
  • Will the receiver be able to open and read any attachments?

Sample emails

Use what you’ve just learned to explain why Student 2’s email to Professor Jones is more effective than the email written by Student 1. How does the tone of the messages differ? What makes Student 2’s email look and sound more appropriate? What are the elements that contribute its clarity? If you were Professor Jones and you received both messages, how would you respond to each one?

Email from Student 1:

hey, i need help on my paper can i come by your office tomorrow

Email from Student 2:

Hi Dr. Jones,

I am in your ENGL 101 class on Thursdays, and I have a question about the paper that is due next Tuesday. I’m not sure that I understand what is meant by the following sentence in the prompt:

“Write a 10 page paper arguing for or against requiring ENGL 101 for all UNC freshmen and provide adequate support for your point of view.”

I am not sure what would count as “adequate” support. Would using 3 sources be OK?

Can I come by your office tomorrow at 2:00 pm to talk to you about my question? Please let me know if that fits your schedule. If not, I could also come by on Friday after 1:00.

Here are two versions of an email from a supervisor, Jane Doe, to a group of her employees. Which version do you think is most effective? Why?

Version 1 of Jane Doe’s Email:

Subject: tomorrow As you know, tomorrow afternoon we’ll be meeting to discuss the status of all of our current projects. Donuts will be provided. Be sure to arrive on time and bring along the materials you have been working on this week—bring enough copies for everyone. Some of these material might include your calendars, reports, and any important emails you have sent. Also, I wanted to remind you that your parking permit requests are due later this week; you should turn those in to Ms. Jones, and if she is not at her desk when you stop by, you can email them to her.

Version 2 of Jane Doe’s Email:

Subject: materials for Wed. staff meeting

Hi, everyone—

For tomorrow’s 3 p.m. staff meeting in the conference room, please bring 15 copies of the following materials:

  • Your project calendar
  • A one-page report describing your progress so far
  • A list of goals for the next month
  • Copies of any progress report messages you have sent to clients this past month

See you tomorrow—

Works consulted

We consulted these works while writing this handout. This is not a comprehensive list of resources on the handout’s topic, and we encourage you to do your own research to find additional publications. Please do not use this list as a model for the format of your own reference list, as it may not match the citation style you are using. For guidance on formatting citations, please see the UNC Libraries citation tutorial . We revise these tips periodically and welcome feedback.

Lamb, Sandra E. 2006. How to Write It: A Complete Guide to Everything You’ll Ever Write , 2nd ed. Berkeley: Ten Speed Press.

Terminello, Verna, and Marcia G Reed. 2002. E-Mail: Communicate Effectively . New Jersey: Prentice Hall.

You may reproduce it for non-commercial use if you use the entire handout and attribute the source: The Writing Center, University of North Carolina at Chapel Hill

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  • Writing Tips

How to Write an Academic Email

4-minute read

  • 21st October 2019

When you email a professor or tutor for the first time, you want to make a good impression. But how can you do this? Our top tips for writing an academic email include the following:

  • Consider whether you need to send an email. You may be able to find the information in your syllabus, timetable, or other course materials.
  • Write a clear subject line setting out what your email is about.
  • Let the recipient know who you are and make a specific request.
  • Use a clear, concise writing style and appropriate academic language.
  • Proofread  your email carefully before hitting send.

Check out our guide below for more on how to write an academic email.

1. When to Send an Academic Email

If you say the word “inbox” to an academic, they will shudder in horror. This is because most lecturers and tutors receive dozens of emails every day. Keeping on top of this can take a lot of time and effort.

So, before writing an email, ask yourself: Do I need to send this?

Often, you can find the information you need in other places. If you want to know about a reading assignment, for example, you should check your syllabus, course documentation, or reading list.

This isn’t to say you shouldn’t ask for help. Academic staff are there to assist you. But they can do this more effectively if they have time to spare, so it’s best only to email someone when you can’t find the information elsewhere.

2. Subject Line

Every academic email should have a  clear subject line  that sets out why you’re emailing. For example, if you need to discuss a paper you’re writing, a vague subject line like “Question” or “Urgent!” may be easy to overlook.

Instead, you could write something like:

Aristotle Paper – Tutorial Request for Wednesday

This is short and simple, but the recipient will immediately understand the topic of your email, what you need, and when you need it.

3. Be Specific About Why You’re Emailing

The text of your email should be as specific as possible. To do this:

  • Set out who you are and your relationship to the recipient.
  • Explain your situation in no more than a couple sentences. For more complex requests, you’re better off setting up a meeting in person.
  • Suggest how the recipient can help you address the problem.

This will ensure the recipient knows who you are and what you need from them. The simpler you make this, the easier it will be for them to respond.

4. Be Clear, Concise and Formal

As well as being specific, you need to use an appropriate writing style. This should be clear, concise, and  formal . Be sure to:

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  • Address the recipient using their proper title (e.g.,  Dear  Prof.  Smith ).
  • Use academic language as appropriate (avoid slang and emojis).
  • Be polite in your request; don’t make demands.
  • Thank the recipient for their time at the end of the email.

It may be the recipient is happy for you to use a less formal writing style. But it’s best to stick to formal, respectful language until you get to know them.

5. Proofread Carefully

Finally, be absolutely sure you  proofread your email before sending it.

This will save you from any embarrassing typos, ensuring your email is easy for the recipient to understand.

Example Academic Email

In closing, here’s an example of an academic email:

Dear Prof. Smith,

I am a first-year student on your Ancient Greek Philosophy module, and I was hoping we could meet to discuss the upcoming Aristotle paper (due on March 3).

I am planning to write about Plato and Aristotle, and I have attended the lectures and completed the required reading, but I have questions I would like to ask before I begin writing. Will you be available to meet this Wednesday?

Early afternoon would be best for me, but I am happy to adapt my schedule if you are not available then. If we cannot meet, do you have any books or research papers about Plato and Aristotle that you can suggest?

Thank you for your time.

Kind regards,

Isaac Kinsella

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Learn the Standard Essay Format: MLA, APA, Chicago Styles

essay form 2 email

Being able to write an essay is a vital part of any student's education. However, it's not just about linearly listing ideas. A lot of institutions will require a certain format that your paper must follow; prime examples would be one of a basic essay format like MLA, the APA, and the Chicago formats. This article will explain the differences between the MLA format, the APA format, and the Chicago format. The application of these could range from high school to college essays, and they stand as the standard of college essay formatting. EssayPro — dissertation services , that will help to make a difference!

What is an Essay Format: Structure

Be it an academic, informative or a specific extended essay - structure is essential. For example, the IB extended essay has very strict requirements that are followed by an assigned academic style of writing (primarily MLA, APA, or Chicago):

This outline format for an extended essay is a great example to follow when writing a research essay, and sustaining a proper research essay format - especially if it is based on the MLA guidelines. It is vital to remember that the student must keep track of their resources to apply them to each step outlined above easily. And check out some tips on how to write an essay introduction .

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How to Write an Essay in MLA Format

mla format

To write an essay in MLA format, one must follow a basic set of guidelines and instructions. This is a step by step from our business essay writing service.

Essay in MLA Format Example

Mla vs. apa.

Before we move on to the APA essay format, it is important to distinguish the two types of formatting. Let’s go through the similarities first:

  • The formatting styles are similar: spacing, citation, indentation.
  • All of the information that is used within the essay must be present within the works cited page (in APA, that’s called a reference page)
  • Both use the parenthetical citations within the body of the paper, usually to show a certain quote or calculation.
  • Citations are listed alphabetically on the works cited / reference page.

What you need to know about the differences is not extensive, thankfully:

  • MLA style is mostly used in humanities, while APA style is focused more on social sciences. The list of sources has a different name (works cited - MLA / references - APA)
  • Works cited differ on the way they display the name of the original content (MLA -> Yorke, Thom / APA -> Yorke T.)
  • When using an in-text citation, and the author’s name is listed within the sentence, place the page number found at the end: “Yorke believes that Creep was Radiohead’s worst song. (4).” APA, on the other hand, requires that a year is to be inserted: “According to Yorke (2013), Creep was a mess.”

Alright, let’s carry over to the APA style specifics.

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How to write an essay in apa format.

The APA scheme is one of the most common college essay formats, so being familiar with its requirements is crucial. In a basic APA format structure, we can apply a similar list of guidelines as we did in the MLA section:

You can also ask us to write or rewrite essay in APA format if you find it difficult or don't have time.

Note that some teachers and professors may request deviations from some of the characteristics that the APA format originally requires, such as those listed above.

apa format

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Essay in APA Format Example

Apa format chronobiology, chicago style.

The usage of Chicago style is prevalent in academic writing that focuses on the source of origin. This means that precise citations and footnotes are key to a successful paper.

Chicago Style Essay Format

The same bullet point structure can be applied to the Chicago essay format.

chicago style

Tips for Writing an Academic Paper

There isn’t one proper way of writing a paper, but there are solid guidelines to sustain a consistent workflow. Be it a college application essay, a research paper, informative essay, etc. There is a standard essay format that you should follow. For easier access, the following outline will be divided into steps:

Choose a Good Topic

A lot of students struggle with picking a good topic for their essays. The topic you choose should be specific enough so you can explore it in its entirety and hit your word limit if that’s a variable you worry about. With a good topic that should not be a problem. On the other hand, it should not be so broad that some resources would outweigh the information you could squeeze into one paper. Don’t be too specific, or you will find that there is a shortage of information, but don’t be too broad or you will feel overwhelmed. Don’t hesitate to ask your instructor for help with your essay writing.

Start Research as Soon as Possible

Before you even begin writing, make sure that you are acquainted with the information that you are working with. Find compelling arguments and counterpoints, trivia, facts, etc. The sky is the limit when it comes to gathering information.

Pick out Specific, Compelling Resources

When you feel acquainted with the subject, you should be able to have a basic conversation on the matter. Pick out resources that have been bookmarked, saved or are very informative and start extracting information. You will need all you can get to put into the citations at the end of your paper. Stash books, websites, articles and have them ready to cite. See if you can subtract or expand your scope of research.

Create an Outline

Always have a plan. This might be the most important phase of the process. If you have a strong essay outline and you have a particular goal in mind, it’ll be easy to refer to it when you might get stuck somewhere in the middle of the paper. And since you have direct links from the research you’ve done beforehand, the progress is guaranteed to be swift. Having a list of keywords, if applicable, will surely boost the informational scope. With keywords specific to the subject matter of each section, it should be much easier to identify its direction and possible informational criteria.

Write a Draft

Before you jot anything down into the body of your essay, make sure that the outline has enough information to back up whatever statement you choose to explore. Do not be afraid of letting creativity into your paper (within reason, of course) and explore the possibilities. Start with a standard 5 paragraph structure, and the content will come with time.

Ask for a Peer Review of Your Academic Paper

Before you know it, the draft is done, and it’s ready to be sent out for peer review. Ask a classmate, a relative or even a specialist if they are willing to contribute. Get as much feedback as you possibly can and work on it.

Final Draft

Before handing in the final draft, go over it at least one more time, focusing on smaller mistakes like grammar and punctuation. Make sure that what you wrote follows proper essay structure. Learn more about argumentative essay structure on our blog. If you need a second pair of eyes, get help from our service.

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Home / Formal email writing examples & tips

25 formal email writing format examples & best practices

Get professional email writing formats proven to work in real life. See top formal email examples and learn professional email best practices.

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Professional email writing is a skill that comes in handy throughout your day-to-day – whether it’s communicating in the professional context, or managing your personal life. Using the right formal email writing format and best practices can get you understood, heard, and better respected.

The good news is that once you have the right examples for the right contexts, you can easily adjust the text to get your message across. Luckily, we’ve rounded up our favorite tips for creating and structuring effective formal emails, with helpful examples and templates.

Let’s dive in!

What’s in this article

Formal vs. informal email writing

  • Basic formal email structure

Thank you email

Formal letter of appreciation, letter of complaint, cover letter, reminder email, letter of apology for a client, apology letter from boss.

  • Apology mail for the manager
  • Introduction email to client (outreach)
  • Sample email for proposal submission

Proposal submission email

  • Quotation email

Email asking for feedback

Email of inquiry requesting information, email asking for a status update, sick leave mail format, letter asking for a discount from the supplier, ask for a raise, email your boss about a problem (asking for help), email to schedule a meeting.

  • Email to the client sharing the status of project
  • Email to the boss about work progress

Acceptance email

“this is to inform you that” letter, job rejection email, aesthetics of a formal email.

  • How to improve your email writing skills

Formal email writing is utilized in a B2B or B2C scenario, where you’re exchanging professional emails with colleagues, businesses, or partners. Informal email writing is the style you’d likely use when corresponding with a friend or family member, or even a quick email to a colleague.

When you’re emailing a friend, there’s less on the line if you get your words or meaning wrong. But when writing a business email there is much more at stake. A crucial mistake could hurt your reputation or wreck an incredible business opportunity.

That’s why we’ve decided to cover the best practices of formal email writing, so that you can get it right every time.

We’ll review the ins and outs of email structure, different email formats you can use, as well as short email templates that you can use in various scenarios. Keep reading to learn how to write the perfect email.

email writing example

Basic formal & professional email structure

Before we get into different email templates, it’s important to know how to build an email yourself. For the most part, every email, regardless of its contents, will follow the same structure with the same basic elements. You should get to know these elements in order to ensure proper and effective email writing as a whole.

The basic elements of professional email writing:

  • Your email address
  • Subject line
  • Email opening
  • Email ending
  • Email sign-off
  • Email signature, or “footer”

Now let’s break these down, one by one:

1. Start with a professional email address

Your email address is often out of your control. If you work for a company, or operate under the umbrella of a brand, your email address will likely include the company or brand name domain.

For example, the emails in WiseStamp are all in the following format: [employee_name]@wisestamp.com. This ensures that we all have a professional business email address. Since only the owner of wisestamp.com can issue email addresses under that domain name, this ensures our emails appear legitimate.

Imagine if each employee had a random Gmail address like [name][email protected]. Anyone can create that email, which would make it suspicious. Email open rates are first and foremost dependent on trust, so make sure you have a trustworthy email address—otherwise suffer very low open rates.

If you are a freelancer professional, working separately from an established brand, consider buying a domain name for your personal brand. You can look up available domains on Google domain registrar .

2. Email subject lines

Your subject line will be the single most important element in your formal email writing. It is the first thing your recipient will see, so your goal here is to convince them that your email is a safe, relevant, and high priority (in that order). If you don’t succeed in doing that, your email may never be opened, and any effort you put into the rest of the email elements will go to waste.

Your subject line will depend on the purpose or content of your email, but overall, you want it to be something engaging enough for a recipient to click on.

Email writing subject line guidelines:

  • Be clear and specific : Avoid using generic or clickbait subject lines that say little or make unrealistic promises, like “Find out how to double your business in a week!”
  • Be original : Avoid the overused subject line templates you find on the internet. Instead, make original subject lines that are relevant, personal, and concise.
  • Add relevance : Address something that the recipient will recognize, like an acquaintance’s name or an article, show or book they appeared on.

Studies have shown that personalized subject lines are 26% more likely to be opened. You also want to tailor your email subject line to your email goal, whether it’s a sales email, a personal email, a newsletter, or something else. Think of 3-4 refined options then narrow them down to which will likely be most appropriate.

Best email subject line for cold sales

3. Email opening

The next most important way to hook a recipient into your email is by writing a strong email opening line . Like your subject line, the email opening is mostly used as another filtering stage for most people. If it fails to meet the promise made in the subject line, your readers will bail.

Therefore, it’s extremely important to state your main point in 1 to 2 paragraphs, tops. When you clearly convey your request or question, and your reader feels it’s relevant and interesting, they’ll continue reading your email. If you manage to get them to stay beyond this point, then in most cases, they’ll reply to your email. Good for you!

professional email greeting examples

Email writing opening guidelines:

  • Address your recipient by their preferred name : Look up an article they’ve written or their LinkedIn page for reference. Some people will use their full name or their nickname accordingly. For example David might go by Dave, or Anastasia goes by Ana.
  • Establish a connection : In your email, reference a personal experience that involves the recipient, like an article or a news piece you’ve read about them, or a conversation you had with an acquaintance.
  • Match the opening with the subject line : Your opening message has to mirror the promise made in the subject line because this is how the reader determines whether your email is relevant or not. If you don’t connect the subject line to the opening, readers may get confused or even assume that you’re using clickbait.
  • Get to the point fast : Tell your reader why you reached out and what’s in it for them.

email opening lines

4. Email body

The body of your email is where you get into your main message. Whether you’re composing an email to establish a new business connection or just following up on a meeting, the body of your email should be detailed enough that the reader isn’t confused, but also brief and to the point. No one wants to sit and read a long-winded email when they have dozens of other unattended messages in their inbox.

Email body writing guidelines:

  • Be concise and detail only what’s needed to get your point across.
  • Use words that convey (authentic) positive personal emotions , like “glad,” “excited,” “intrigued,” and “confident.”
  • Use the word “because ” when asking for something. It’s been scientifically shown that people are more easily convinced to do something if told why, and even more so if the reason is important to them.
  • Show, don’t tell . If you can’t explain something in a few words, see if you can add a screenshot, a video, or a link that explains it better.
  • Use headings to split long content into sub-topics . If you can’t avoid writing a long email, make sure to break it up into subsections with headings. This will help your time-scarce readers to scan and find their points of interest.
  • Add your concrete request or question in bold text . To best ensure your readers do not miss the most important piece of content (i.e. your request or question), add it to a separate line, in bold. You can also use a different color, if that works for your brand. Just be sure to avoid light shades for a high contrast between the text and the white background. Oh, and once you pick a color—stick to it throughout your email!

5. Email ending

After you’ve addressed all your main points in the body of your email, you’ll want to add a respectful and brief conclusion. You can either invite your recipient to reach out for more questions, wish them success, or ask a question. It all depends on the motive for your email. If it was a long email it could also be a good idea to gently reiterate your main request, question, or motivation.

6. Email sign-off

When closing your email, choose a suitable email sign-off . There are different sign-offs you can use for each occasion, such as “best regards,” “sincerely,” or “with love.” Use your best judgement on which to use that best suits your email content and recipient. For example, you obviously wouldn’t want to send the last one to your manager!

A cool tip you can apply is to add a handwritten signature sign off. A handwritten signature give your recipient the feeling that you gave the email special attention and a personal touch. You can create one here .

7. Email signature / footer

Your email signature (or footer) is your wave goodbye, and the way you do it seals the impression you’ve made up to this point. Make this moment memorable, organized, and aesthetic, and you can get some extra credit and a positive attitude from your reader. A messy, disorganized signature is at best an opportunity lost, and at worst, a discredit to your image.

Consider creating a professional email signature to nail a positive lasting impression. Use the simple text email signature we all used back when email started at your discretion. Whichever you choose, be sure to include all your professional and contact information. You should also add links to your website, social media sites you are most active in, or a landing page.

Professional formal email examples: specific formats for specific goals & uses

To better understand how all the elements of an email work together in different types of emails, let’s look at some templates. These letters are suitable for a number of email scenarios, so tweak the content to make it more relevant to your needs.

See our examples of the most common email writing formats:

Apology letters samples:, sample business emails (b2b and b2c):, information inquiry letter samples:, request email samples – professional email asking for something:, work update email samples:, confirmation vs rejection email samples:.

A thank you email is usually one that you’ll send after previous communication with someone. You might want to thank them for their help on a project, for fulfilling your personal request that you previously sent, for a job interview, or even for something as simple as taking a phone call or a meeting.

When composing a thank you email, you don’t want it to be too long, so get straight to the point. Also, this type of email isn’t always necessary, and might even clutter up the inbox of someone who is very busy, so consider whether or not it will be useful for you before you click “Send” on a thank you message.

Thank you email for work done or service rendered

Thank you so much for [action they did] It was such a pleasure to work with you, and I’m look forward to the next opportunity to work together again.

Please don’t hesitate to contact me if I can provide any additional information.

Best regards, [name and job title]

Thank you email for a job interview

Dear [name of hiring manager],

I enjoyed speaking with you the other day during our interview for the [position title] at [company name]. The job appears to be an ideal match for my skills, ambitions, and interests.

The innovative approach to the corporate culture within the [job field] world confirmed my wish to work at your firm.

I will bring my engineering skills, assertiveness, and ability to engage others to work in a cooperative way within the [name of department] department.

Thank you, again, for your time, and I look forward to hearing your thoughts.

Best Regards,

professional thank you email example

Dear Mr./Mrs. [name],

I would like to formally recognize all the hard work and dedication you’ve put into completing [project/task]. Due to your consistent efforts, the project is what it is today and that led to the positive results we were hoping for. 

On behalf of [company name, board members, etc.], we would like to formally thank you for your hard work and we would like to let you know that we highly value your contribution and your continued dedication to your job.

We are very grateful to have you as a member of our team and we wish to continue to see you thrive within our organization.

Best regards,

[Name and job title]

Dear [name],

On January 30th, 2020, I made a reservation at your restaurant located at 1234 Mulberry Lane for a birthday dinner for four people. This letter is intended to bring certain issues to your attention.

Unfortunately, we did not enjoy our dinner due to the fact that the food was very slow to arrive and we received the wrong dishes. It’s understandable that it was a busy time at your restaurant, but the quality of the service was not as expected.

To resolve this problem, I would appreciate it if you could provide compensation in the form of a gift voucher or discount on a future meal. 

I’m looking forward to your reply.

With regards,

[Your name]

It used to be common to send your cover letter and CV as an attachment to your email. However, it’s becoming a lot more accepted to use the email itself as your cover letter and simply attach your CV.

When sending a cover letter email, make sure you’re using formal language, addressing the right person such as HR or the hiring manager, you use a relevant subject and opening line, and the body of your email demonstrates why you’d be a perfect fit for the job and company. Hiring managers likely receive dozens of email cover letters, be sure to make sure yours stands out and doesn’t drag on too long.

Cover letter example

Dear hiring manager [name],

I’m very interested while reading the job posting for the position of [job title]. I believe that the experience I have strongly match the responsibilities of this position. I am enthusiastic about submitting my application for the position.

My most recent position was at [company name], where I was a [job title name ]. Additionally, I recently participated in a [mention an accomplishment in your last job that is relevant]

I have attached my resume to this email. Thanks to it, I believe you will learn more about my experience, education, and achievements.

Looking forward to hearing from you,

The format of this type of email message will be different depending on whether it’s your first time reaching out to someone, or the second or third time. The main difference is that the first contact email has to include details that provide context.

When writing a reminder email or follow-up email you don’t need to provide a broad context. Instead, briefly remind your recipients of what you’ve both already agreed on, as it might have simply may been forgotten or placed low in their backlog.

This little push can go a long way in shortening your timetables and making sure you’re items are prioritized. Most people appreciate the reminder and respect you for being steadfast.

Reminder email sample

I’m sure your schedule is very busy, so this email is simply to remind you of your upcoming interview with [name] who is a candidate for [name of position].

The interview will be at [time] on [date] in [location].

Please let me know if there’s anything I can help you with to prepare to interview this candidate.

Apology letters samples

From time to time we all make mistakes, and we all get something wrong. Sometimes our mistakes hurt others, cause them discomfort, or make them frustrated. In these situations, it’s usually the right call to simply apologize.

Apologizing is something that must be sincere or you risk offending the person further. It’s always the best approach to express genuine regret.

But regardless of whatever you truly feel, be very careful to only use words that express empathy for whomever it is you’re apologizing to. Do not lay any responsibility on them, and do not give excuses.

Dear [client’s name],

Please accept my deepest apologies on behalf of [company or business name] for the poor experience you had at our restaurant.

I want to thank you for bringing these issues to my attention and please know that we are making every effort to correct our mistakes so events like these don’t happen in the future.

As a token of our apology, please accept a gift card in the amount of $50.00 that can be used at our restaurant in the future.

I hope to greet you again soon at [company or business name].

Yours sincerely,

[Your name and job title]

Dear Mr./Mrs. [boss’s family name],

I’m writing to you to express my regret for my behavior on [date] in regard to [event]. I would like to apologize for my words and actions and reassure you that such an event will not happen again.

On the date in question, I got into a verbal altercation with the head waiter about the scheduling, and this led to my inexcusable behavior. I have already apologized to [name of colleague], and I wanted to assure you that I will work to improve my reactions and behavior in the future.

I’d be happy to meet with you to speak about the incident further if you have any outstanding concerns.

I am sorry again.

Apology mail for manager

Dear [manager’s name],

I owe you an apology for providing you with the wrong information on [date] regarding [event]. It was not my intention to provide inaccurate or misleading information, and I apologize for any inconvenience that this careless mistake may have caused you.

I will be sure to be more thoughtful in the future and learn from this incident.

Please do not hesitate to share any thoughts or concerns with me. I’d be glad to discuss this further and make it right. 

Business email writing samples

Introduction email to a client (sample email to approach a new client).

Dear [Sir/Madame/Name],

I would like to take a moment to introduce myself and my company. My name is [name] and I am a [job title] at [company name]. Our company provides customers with cutting-edge technology for all their email signature needs.

At [company name], there are a number of services we can offer, such as [short list of services]. Our employees are also highly dedicated and are willing to help you with your every need. 

I’d love the opportunity to speak or meet with you to discuss your needs further and to tell you more about how [company name] can help you succeed. You can contact me at [phone number] with any questions you may have.

Dear [Name],

Please find enclosed to this email the proposal you requested regarding your website audit.

We hope that you will find this proposal helpful and insightful and that it meets your expectations. Of course, if you would like to make any adjustments or go in a different direction, feel free to let us know and we’d be happy to discuss with you.

Thank you for entrusting [your company name] with your website audit, and we hope to hear back from you soon.

Sending quotation email

Dear [customer name],

We’d like to thank you for sending in your inquiry on [date] regarding a quotation for auditing your website.

Based on an initial estimation, we are happy to offer you a quotation based on your requests. Please find the official pricing quote attached to this email. Note that this quotation includes [list of services], but should you want additional services, we’d be happy to discuss it further with you and provide another quotation.

Please do not hesitate to get back to us with any questions about the quotation or our services.

Hi [customer name],

We really appreciate you using our services on [date] and we’d like to get your feedback on your experience.

Please follow the link [insert link] to complete a short survey regarding your experience. This survey shouldn’t take any longer than 2 minutes and it will help us improve our products and services in the future.

We want to thank you in advance for your time and hope that you enjoyed your experience with [company name].

[Name and/or company name]

Inquiry letter samples

This email is to inquire about the website audit services you posted on your website. 

As I understand, you offer services to audit businesses’ websites and provide personalized insight into what improvements can be made. I’d like to request further information with regard to your pricing as well as the scope of the work that will be performed, including specific services that can be expected.

I look forward to receiving your response.

I wanted to check in and check on the status of the website audit project that is due on [date]. 

Please let me know where you’re at with the project and don’t hesitate to let me know if you require any assistance from my end.

Request email samples: professional email asking for something

A personal request email is usually straight to the point and involves a sender asking a recipient for something. It could be anything from connecting on a professional network, asking to set up a meeting, or even requesting a professional introduction. Following a personal request email, a recipient may decide to either accept or reject what the sender is asking for. In this type of email, it’s important to be very clear with what you’re asking for.

Hi [Name of manager/supervisor],

I am writing to request sick leave from [date range]. I will be undergoing surgery and at the recommendation of my doctor, I need to be off of work for 2 weeks in order to recover. I hope to be back at work on [date]. 

Please let me know if you have any questions.

Dear [name of the supplier],

Thank you for sending over your product catalog. We are very much interested in purchasing [name of the product(s)] from you and would like to get a quote for these items.

Additionally, we are hoping that this will lead to a prolonged partnership between the two of us. Therefore, we are kindly requesting that you provide us with your best possible price since we would like to use your goods on a permanent basis.

Thank you for your understanding.

Dear [Name of Manager/supervisor],

I have greatly enjoyed working for [company name] over the last 3 years. During these years, I feel that I have become a valuable member of your team and I have contributed to projects in a significant way. 

Since working here, I have accomplished: [list accomplishments].

As an employee, I think I have outperformed the goals set for me. As a result, I would like to have the opportunity to discuss increasing my salary so that it matches my current performance. Please let me know when is a good time for you to meet so that we can discuss this further.

Once again, I am grateful to be part of an organization that provides me with unique challenges and opportunities to continuously learn and grow.

Dear Mr./Mrs. [name of boss],

I would like to bring to your attention the incident that occurred at [location] on [date] at [time].

I was deeply upset by the actions of [coworker/event]. I tried to speak with them, but this did not lead to any sort of resolution and now I feel as if our professional relationship at work is strained as a result.

I am turning to you for assistance with the matter and I hope that you are able to come up with a solution that neither of us has thought of yet. 

Thank you for taking the matter seriously and please let me know if you have any questions or concerns.

Thanks for getting in touch with us about our product. I’d be glad to set up a meeting in order to give you more information, answer your questions, and show you how it can work for your business. Does [date] at [time] work for you?

I look forward to meeting with you soon!

Work update email

Email to the client sharing the status of the project.

Dear [name of client],

We’d like to keep you updated regarding the progress we’ve made on our project. Please have a look at the tasks we’ve accomplished below and do not hesitate to get back to me with any questions or concerns you may have.

Key highlights and updates:

  • [list them]

Tasks accomplished this week:

Tasks to do next week :

Email the boss about work progress

Hi [name of boss],

I am happy to let you know that the project [name of project] that was assigned to me on [date] is now nearing completion. Due to the hard work of our team, the project is expected to be completed on time. Based on the pace of our work, I expect to have the entire project completed by [date].

The remaining elements of this project to be completed are as follows:

  • [List them 1]
  • [List them 2]
  • [List them n]

Thank you for your continued support and guidance and please do not hesitate to get in touch with any questions.

Confirmation vs rejection email samples

You might get an email confirmation after you purchase something online, or you can also reply to a formal email confirming receipt of an email attachment, a meeting time, or a company update. A rejection email is similar in that it might reject the item that was proposed in an email, in which case you’d let the sender know.

It is my great pleasure to inform you that I will be accepting your offer for employment as [job title] with [company name]. The goals for this role that you described are in line with my personal career aspirations, and I hope to be able to learn and grow in this role.

As discussed in our previous meeting, my salary will be [salary] and I will be starting on [date].

I appreciate all the time you took to make the interviews as seamless as they were, and I look forward to working with you soon.

This is to inform you that your business proposal [title of the proposal] has unfortunately been rejected by our committee. While we did like your idea, unfortunately, the costs involved reach well beyond our budget for this quarter. 

We wish you the best of luck in your future endeavors and encourage you to submit additional proposals if you have others that are aligned with our goals.

Best of luck,

This is to inform you that I will not be proceeding in the interview process for [job title] with [company name]. I would like to formally withdraw my candidacy.

At this time, I have accepted a position with another company, so I am no longer in search of employment. However, I would like to sincerely thank you for taking the time to meet with me and for being attentive to my questions about the role. 

It was a pleasure meeting with you and I wish you luck in finding the right candidate for the job.

Before you even get started on the content of your email, you want to make sure the aesthetic is appealing and not too out of the ordinary. Of course, you want to capture the attention of your recipient, but you also want to appear professional, so keep the Comic Sans font out of the equation. What sort of aesthetics should you pay attention to in a formal email? Let’s take a look.

Choice of Font

Don’t start reinventing the wheel here. It’s better to go with a safe bet instead of a creative option when selecting a font. Choose a font that’s easy to read and skim, since if you’re sending a longer email it’s possible your recipient will just skim its contents. Therefore, you want to font to be clear and the letters to be far enough apart. We suggest going with fonts like Georgia, Verdana, Arial, or Times New Roman.

formal email fonts

You don’t want your recipient to have to squint to read your email, but your text also shouldn’t appear as if it’s yelling either. Depending on the font you go with you might need to tweak the sizing a little, but in general, font size 12 is what you should be using. You can use size 10 or 11 as well, just make sure it doesn’t look too small before sending your email.

How do I improve my email writing skills?

There are a number of ways you can make your emails shine, and you don’t need to be a professional writer to do it. In fact, there are a few small areas you can focus on to make your emails clearer and more well-received. Here are a few things you should keep in mind when composing an email:

1. Optimize your email subject lines

Your subject line is the first thing a recipient sees when they receive your email. Therefore, it’s important that it’s optimized as much as possible. Keep these tips in mind when coming up with your subject line:

  • Keep it short to no more than 40 characters
  • Make it personal, use the recipient’s name if you have it
  • Use a call to action, like “let’s set up a meeting today”
  • Create a sense of urgency, such as “offer to expire soon”

2. Practice summarizing your main point for your email openings

Once you get your recipient to open your email, you don’t want to bore them right away. You have to keep things interesting, relevant, and straight to the point. That’s why it’s crucial to put your main point somewhere in the first sentence, or at least the first paragraph. 

While your opening line can be something general like “thank you for taking the time to meet with me,” the very next line should be something more powerful. Whether you ask for the results of a meeting, make a proposal, or initiate a follow-up meeting, this first sentence sets the tone of the rest of the email so the reader knows exactly what the subject is and what to expect from the rest of your message.

3. Research the correct email etiquette to use for your most common scenarios

When sending emails, especially formal or professional emails for work, it’s important to maintain email etiquette . Since many of us answer our emails on our phones while on the go, it’s tempting to reply to emails as we would a text message, but that’s not good practice.

4. Proofread for typos and grammar mistakes

Finally, always review your email before you click “Send.” Make sure your email is free of typos, punctuation errors (and that you’re not, for example, using too many exclamation points), and that your syntax is correct.

Also: don’t always rely on spell-checkers. While they’ve come a long way thanks to AI, they don’t always pickup errors where words are spelt correctly, yet used in the wrong context.

The best way to do this is to read your email out loud before sending, especially if it’s an important message to a superior or a client, as emails with grammar mistakes can potentially have a negative impact.

There are countless reasons for needing a formal email writing template. If we didn’t cover every single scenario here, we hope that you know at least have a better idea of what constitutes a good formal email. Using our tips and examples, you’ll be able to compose better emails that get you the results you want. 

More on this topic

  • How to write a resignation letter: A comprehensive guide
  • An Interview with Chatgpt: Can AI think outside of the box for email marketing?
  • Email closings: The definitive guide
  • Email blast marketing: Learn how to effectively promote your brand
  • Email management: : Proven Tips for Boosting Productivity
  • Various best regards alternatives for email closing
  • Ultimate guide on how to end an email
  • How to get a professional email address
  • How does BCC work: complete guide
  • How to craft an introduction email to a new team

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HOW TO WRITE A SIMPLE E-MAIL (SPM - 2021 FORMAT)

SAMPLE QUESTION & SAMPLE ANSWER

essay form 2 email

45 comments:

essay form 2 email

Nobody care

nobody cares, like learn to speak when youre supposed to

cry about it

Just let him say anything he wants dude, its not like their offensive or anything. Why does it matter to you so much?

are yall okay????

*eat popcorn*

Hello fellow anonymous

Bruh chill don’t let out your problem on semeone else

My name jeff

'My name is jeff'

my name is jess bro

hai anonymous

It 's help me to remind how to write an email

why you're so mean

Nicely written! love it <3

Yall sounds mad corny here, get mad over nothing. Go study ur ass off and be mature for once. Good luck to everyone for SPM 2022 :) Wish y'all all the best <3

thanks bro/sis i appreciate it

Damn people so rude down here... Hope they don't get a good results on their spm

dont dua to people like that bro that's not good or the things will come back to u back

Same person?

goodluck in your studies peeps

my tc asked me to use long cohesive devices :(

welcome to the mars

this example email thought me how write a proper email

This email is more words.. is the score cut off?

the email addresses and subject are needed ?

Damn people are really raging in here- I want to join and start the world war 3 too :(

Featured post

Grammar component - fanboys.

This video explains what are "FANBOYS" and the types of articles we usually learn at school. There are 3 types of "CONJUNCTIO...

essay form 2 email

Examples

Email Writing

essay form 2 email

Ladies and gentlemen, welcome to the future of letter writing– electronic mail writing. Gone are the days where people have to wait for weeks to receive a letter from a friend or a significant other. The concept of pen pals is no longer applicable when everyone from any part of the world can be contacted almost immediately– depending on your Internet speed and the kind of social media site you are using. If there are certain laws in your country that prevent you from accessing Google-related sites or even Facebook-owned sites, (e.g. China) then you would have to find another way to contact your fellow peers and colleagues using whatever mobile apps they have (e.g. WeChat). You may also see formal writings .

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Regardless, almost all forms of communication (except face-to-face talking) is already done through the use of modern technology that is able to fill the gap between the distance among people. The use of electronic mail writing these days are for more semi-formal and formal purposes (e.g. submitting a resume, asking your college instructor for some clarifications, making a business transaction) than casual purposes (e.g. chatting with a friend). You may also see some email examples by clicking here. For newbies who do not know the first thing about email writing, here are a few tips for you. You may also see application writings .

Sample Email Writing Example

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General Tips for Writing Emails in English

1. be sure an email is necessary.

Ask yourself if sending an email is really the best option to use in addressing the query or issue to the concerned party. Because if the matter at hand is something not so important or confidential, it can always be dealt directly with the aforementioned party. But then again, it is entirely up to your discretion. If you’ve decided that an email is the best option, then write your email and click “send”. You may also see article writings .

2. Use separate business and personal email addresses

Many jobs will normally give you an email address that you have to use, in case you have concerns or questions that you would want to raise to your boss or supervisor. Make sure that you strictly use your work email for work matters and personal email address for personal matters. Having a work email can look and sound more professional. That’s good if you’re writing a formal email, but it might not be as nice if you’re writing to a friend. You may also see memo writings .

3. Be clear, brief and polite

Everyone in the office is usually bombarded with emails every single day. That is why it is always best to keep the content of the message short, simple and concise enough so that they may be able to understand the gist of the letter without straining so much effort and time. Go straight to the point, but not in a rude and condescending way. Write your email just like you would in an essay. Similar to an essay, you have to introduce the topic, explain the different points, and then conclude the topic. You may also see summary writings .

4. Don’t write emails when you’re angry

They say that there is a right time for everything– which includes expressing that rage and anger towards the person. But never in an email. Keep in mind that you have to be respectful and courteous to the one you are sending that letter to.

5. Use short sentences

Just as it is important to keep the content of your message short and simple, it is also essential to keep the sentences simple and easy to read in order to keep your thoughts cohesive and understandable. Try your best not to use very lengthy sentences in your letter. Instead, learn to break down each separate thought with a ‘period’. You may also see minutes writings .

6. Be careful with “forward” and “reply to all”

The “forward” button is considered a lifesaver especially when you do not have the files you need to send to your boss or colleague, and you realize you sent that specific file to someone else who needed it before they did. So, you simply use that forward button in order to save time and effort. But make sure that the content of the forwarded message is meant for that specific person. Otherwise, it is best you delete the rest and to just retain the file that is needed to be sent. The same can be said for the “reply to all” option. If your supervisor has sent a joint message to recipients A, B, and C, make sure you only reply to your supervisor and not reply to all the concerned parties mentioned, especially if it is not really “need to know” information by the others. You may also see narrative writings

7. Read your email personally before sending it

Since you are the one composing the email, it would be best if you took the time to proofread the letter just to make sure that the grammar is in tact and that the thoughts are coherent enough for your letter to be organized and understandable. This will prevent the email recipient from struggling to understand your email.

8. Double-check email addresses for all recipients

Make sure that the recipient’s email address is correct. Be careful as there are times that email addresses are structured in a similar way. You may also see argumentative writings .

Sports Email Writing Example

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The 3 Common Types of Emails

1.  a personal email –  introducing yourself for the first time.

As mentioned before, most people do not write personal emails to each another anymore. They would mostly communicate through texting, calling, or via any social media applications that do not really need much formality (e.g. Facebook Messenger, Viber, WeChat). But if ever you are the conservative type of person, then here are a few guidelines that you would need to follow.

General rules for personal emails:

  • Politeness:  You don’t need to be too formal, but you would want to appear polite and friendly when you address the recipient. If you have any requests that you would need to ask from your friends, make sure that you are polite in doing so. Instead of saying “Write me back,” for example, try something like “If you have a chance, I’d love to hear back from you,” or even “Please write back when you have a chance.”
  • Greetings:  For greetings, people would normally use the first name after the word “Dear”.
  • Closings: To say goodbye, use something like “Thank you”, “See you soon!” or even a brief sentence like “I’m really looking forward to meeting you in person.” Be sure to write/type your name, even if it will be included in your signature.
  • Casualness:  With these types of emails, you can probably include more jokes or informal comments. However, still be careful about the tone of your email, especially if you don’t know the recipient well.

Example of a personal email:

For this example, let’s imagine that you are going abroad for the summer, say the United States or Canada. When you get there, you’ll be staying with a host family. There is a great chance that you will need to introduce yourself via email. Listed below is a sample:

Dear Smith Family,

My name is Mark. I received a confirmation letter from the exchange organization today. It said I’ll be staying with you for three months later this year. I wanted to introduce myself so you can know a bit more about me.

I’m currently 17 years old. I like listening to classical music, playing football and reading comic books. I will graduate from high school later this year, and I hope to go to college in the next year. I’ve never traveled outside of my country, so meeting you and visiting your country will be an exciting, new experience! 

I’d also like to know more about you, so if you have a chance, please write back at this email address. If you have any questions for me, I’d be happy to answer them.

Thanks again for agreeing to host me—I’m very excited to meet you in person!

2. A Semi-Formal Email – Writing to request an appointment or meeting

This is a very common type of email, especially when you need to write to your teacher to request a meeting.

General rules for semi-formal emails:

  • Length:  Follow the K.I.S.S. (keep it short and simple). Remember that you are talking to a professional. These types of people do not have the luxury of time to thoroughly go through your letter, sentence per sentence. So, go straight to the point on what you want to discuss. After all, other concerns can be resolved during the meeting.
  • Respect:  Remember that you’re requesting a favor from the recipient, so be respectful and not too demanding.
  • Greetings:  Use formal or semi-formal greetings. You can still use “Dear ~,” but instead of including the recipient’s first name, use their title (Mr., Mrs., Ms., Dr., Prof. etc.) and last name.
  • Closings: Depending on the purpose, you can probably use a semi-formal goodbye, such as “Thanks,” “Hope to hear from you soon” or “Thanks in advance.” If it’s someone you have talked to before in person, you can maybe use something less formal, like “Have a great weekend.”
  • Clarity:  If you’re requesting for a specific day, that day/date and time should be set. Try to give multiple options. That way, if your first option doesn’t work out, your recipient has other dates/times to choose from.

Example of a semi-formal email:

Dear Professor Constantine,

I really enjoyed your Introduction to Witchcraft Course, and I was interested in continuing by taking the Advanced Demonology Course next semester. I’d like to meet with you to ask a few questions about the course, and also to get more information about the scholarship for international students.

Would it be possible to meet with you at your office sometime next week? I’m available during your regular office hours on Tuesday and Wednesday (1-4 p.m.), but if you’re busy on those days, I could also meet any time on Monday or on Friday afternoon. Please let me know what day and time would work best for you.

Thanks very much for your time and help!

Gary Oldman

3. A Formal Email – Writing about a problem with a product

General rules for formal emails:.

  • Politeness:  Follow Confucius’ Golden Rule which is, “Do not do unto others want you others to do unto you.”
  • Formality: Avoid making jokes and using slang words.
  • Clarity:  Be clear by including any relevant details.
  • Requests: State the result or response that you want or expect. This is also called making your email “actionable.”
  • Greetings: For greetings, use a common phrase like “To Whom It May Concern,” since you probably won’t know the name of the person who will be receiving the email. But if you do know the name, you can use “Dear [Title] [Last Name],” like the one in the semi-formal email example.

If those seem  too formal, you may want to try something like “Good Morning/Afternoon/Evening.” It could make you seem friendly and make the recipient more receptive to your complaint or questions.

  • Closings: For goodbyes, a simple “Sincerely Yours” is best. But if it’s a more casual company or an organization that you’ve already interacted with, you can always say “Thanks”.

Example of a formal email:

To Whom It May Concern,

I recently bought a magic wand from Hogwarts, but unfortunately it appears that the wand is not working correctly.

For reference, the model number is TOS-577, and I bought it on May 1, 2016 from Dumbledore at Hogwarts. I returned the magic wand to the store, but they said I should contact you since you would have an idea on how to fix the wand. Because of that, they weren’t able to offer a refund or exchange.

I can understand Hogwarts’ position, but the magic wand shouldn’t have broken so soon. It is still covered under the school’s warranty, so I would like to exchange the magic wand for a working model. Please let me know what steps I need to take for this to happen.

Thanks very much for your help with this situation.

Sincerely, Voldemort

Business Conference Call Email Writing Example

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Just remember these steps in writing an email and you’ll be able to get it in no time.

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COMMENTS

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    2. Use separate business and personal email addresses. Many jobs will normally give you an email address that you have to use, in case you have concerns or questions that you would want to raise to your boss or supervisor. Make sure that you strictly use your work email for work matters and personal email address for personal matters.

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